Asking Better Questions
Asking Better Questions
Asking Better Questions
Introduction
From the development of the Socratic method, to the 1860 edition of Barnard’s American
Journal of Instruction that states, “to question well is to teach well,” educators have long known
that questioning is a useful way to aid in the transfer of knowledge from instructor to pupil
(Ross, 1860). Over the past 100 years, multiple U.S.-based studies have focused on the use of
questioning as a successful and universal pedagogical approach. Yet despite these studies and
their findings, not much has changed in terms of the manner in which teachers ask questions.
Leven and Long found that teachers in 1912 spent approximately eighty percent of the school
day asking questions – a statistic that was replicated by their study of classroom teachers and
their use of questioning in the 1980s (Leven and Long, 1981). And Wilen’s work shows that the
vast majority of questions asked by teachers are low-level cognitive questions that require
students to focus on the memorization and recall of factual information rather than questions
which foster deeper student understanding (1991).
Questioning plays a critical role in the way instructors structure the class environment, organize
the content of the course and has deep implications in the way that students assimilate the
information that is presented and discussed in class. Given that questioning can be a
tremendously effective way to teach, and recognizing that teachers are willing to engage in the
process of asking questions while instructing (Leven and Long’s research shows that the typical
teacher asks between 300-400 questions per day), the purpose of this paper is to articulate a
taxonomy of questions that will help instructors to recognize how to more effectively use
questioning as a pedagogical strategy (1981).
Multiple approaches to classifying questions exist in the education literature. In fact, according
to William Wilen, one study which reviewed classification systems for classroom questions
found over 21 systems in place in 1974, with many more appearing since then (1991). The
taxonomy presented below is based on the research of William W. Wilen, and informed by the
work of Angelo V. Ciardiello, both of whom have published extensively on best practices in
questioning skills. Wilen’s simplified classification system is based on the taxonomy presented
by Gallagher and Aschner’s research from 1963 and takes into account the Bloom’s categories of
learning (1956) (See Appendix A).
The taxonomy presented separates questions into four quadrants with paired criteria: Questions
can be either high or low order, and can be either convergent or divergent in their design. A low
order question is one that requires the student to simply recall a single fact, while a high order
question asks the students to recall facts but to show that they comprehend the topic, situation or
solution to a stated problem. A high order question will require that a student understand the
relationship between a fact or piece of knowledge within the greater context of the situation.
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High order question: Why do you suppose the lion is that color?
This question allows the student to recognize and identify color, but then asks the student to
consider the relationship of the lion’s color to other things (its environment, other lions, other
species of animal, its place on the foodchain)
The descriptor convergent refers to the limits placed on the response to a given question. A
convergent question by its nature has a more narrowly defined correct answer – the answer is
generally short, requires little reflection and requires that the responded recall from memory a bit
of factual information. Convergent questions may also be referred to as “closed-ended”
questions, meaning that the instructor is looking for an anticipated response that requires little
original thought on the student’s part. Convergent questions will not require students to put
original thought to the development of an answer. In other words, the answer will have been
provided within the context of the lecture or readings assigned by the instructor. A divergent
question on the other hand, is open-ended by nature. To respond to a divergent question, a
student must be able to recall some information from memory, but must apply that knowledge
and other knowledge to explain, extrapolate or further analyze a topic, situation or problem.
Divergent questions are broader in nature, can have multiple answers, and require then a higher
level of thinking on behalf of the student.
Convergent: What other animals can you think of that use color as camouflage?
This question checks a student’s ability to identify what role camouflage and animal coloration
play in nature and suggest other examples. (The responses are fairly easily anticipated and
require that students recall other examples of animals they have seen or studied).
Divergent: Suppose the lion had been born with a much darker colored coat, what do you predict
would happen to that lion in the wild?
This question allows the student to consider a scenario, use knowledge regarding camouflage,
coat coloration and the environment the animal lives in to create an original answer that is logical
and correct.
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Another way to classify or evaluate the level of questioning in a classroom can be illustrated by
Christenbury and Kelly’s model of the Questioning Circle. The three intersecting circles
represent domains of cognition, and rather than presenting a hierarchical approach to classifying
questions, they present an overlapping model with a high degree of flexibility. To Christenbury
and Kelly, the three circles each represent a different aspect of reality: (1) the Matter – the
subject of discussion (issue, problem, topic), (2) the Personal Reality – the student’s relationship
with the subject, and (3) the External Reality – the broader perspective of the subject. According
to the Christenbury-Kelly model, the most significant questions are higher-order and are
developed from areas where the circles overlap (Wilen 1991, Christenbury and Kelly, 1983).
Bringing the student’s personal perspective into the questioning schema begins to introduce a
constructivist view towards question generation.
“Following are sample questions representing the circles and their interactions from one incident
in Huckleberry Finn:
1. The Matter – What does Huck say when he decides not to turn Jim in to the authorities?
2. Personal Reality – When would you support a friend when everyone else thought he or
she was wrong?
3. External Reality – What was the responsibility of persons finding runaway slaves?
4. The Matter/Personal Reality – In what situations might someone be less than willing to
take the consequences of his or her actions?
5. Personal Reality/External Reality – Given the social and political circumstances, to what
extent would you have done as Huck did?
6. The Matter/External Reality – What were the issues during the time which caused both
Huck’s and Jim’s actions to be viewed as wrong?
7. The Matter/Personal Reality/External Reality – When is it right to go against social
and/or political structures of the time as Huck did when he refused to turn Jim into the
authorities?”
(Christenbury and Kelly, 1983)
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Research shows that only 5% of teacher directed questions are higher-order divergent (Wilen,
1987). While the taxonomy above articulates a wide breadth of question types and while teachers
know that asking multiple types of questions is good pedagogy, the research indicates that
teachers consistently revert to asking lower level convergent questions far more often that any
other type of question. The following table illustrates a number of studies that sought to
determine the number of higher-order or divergent questions teachers asked compared to lower-
order convergent questions. The studies are summarized in “Questioning Skills, for Teachers”
by W. Wilen (1991). The results of each study illustrate the magnitude of the problem we face in
using questions well.
Study after study reveals that although educators know that the higher-order divergent questions
hold significantly more power to engage the learner and ensure transfer of knowledge, we
consistently retreat to using lower-order, convergent style questions when teaching and testing
students.
The first step in asking better questions is to identify the types of questions we are currently
asking, why we are asking them, and finally, what techniques can we utilize to improve the
questioning that occurs in our classrooms. Questions help teachers fulfill multiple agendas in the
classroom. Questions are used to help teachers ascertain the level at which their students
understand (or misunderstand) concepts presented during lecture, they are used to engage or
encourage students’ active participation in a lesson, they are used to allow students to express
their thoughts and hear explanations offered by their peers, and they are used to keep students
alert or on task during class time (Brualdi, 1998). Focusing on why questions are asked leads us
to ask the deeper question of how questions are being asked. When we look within the broader
context of classroom interaction, how questions are asked has a tremendous impact on learner-
outcomes. These outcomes are shaped not just by how the instructor phrases and uses questions,
but are also shaped by the ways in which students are encouraged to generate their own questions
(Wilen, 1991). How questions are asked and answered has broader implications than mastering
content. Effective instructors “model the process of inquiry and organizing the search for
solutions for their students” (Teach Talk, 1995).
Teach Talk, a newsletter for educators dedicated to promoting best practices in the classroom,
suggests that successful questioners utilize several skills when crafting and asking good
questions. These include: phrasing and sequencing questions effectively, responding to questions
so that class time is used efficiently, keeping questions from leading to digression (unless the
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digression is useful), and using the right tone and delivery both when asking and responding to
question. (1995)
1. Phrasing; teacher communicates the question so that the students understand the response
expectation (ie: no run-on questions).
2. Adaptation; teacher adapts the question being asked to fit the language and ability level
of the students.
4. Balance; teacher asks both convergent and divergent questions and balances the time
between the two types. The teacher uses questions at an appropriate level or levels to
achieve the objectives of the lesson.
6. Probing; teacher probes initial student answers, and encourages students to complete,
clarify, expand or support their answers.
7. Wait Time (Think Time); teacher pauses three to five seconds after asking a question to
allow students time to think. The teacher also pauses after students’ initial responses to
questions in class.
The techniques listed above are straightforward points that most instructors are familiar with.
However, even though we know that these simple techniques make for best practice in the
classroom, many of us simply forget to employ them regularly. Most often forgotten is the
practice of “wait time.” Research shows that instructors wait between .7 seconds and 1.4
seconds for pupils to respond to questions. Furthermore, teachers will wait less than .7 seconds if
they believe that their students might not know the answer to the question posed. “Wait time” –
or the time an instructor waits silently between asking a question and expecting an answer – can
impact the classroom dynamic tremendously. Mary Bud Rowe first described the positive
outcomes associated with “wait time” in 1972. Rowe’s research indicated that when teacher-
directed questions were followed by at least three seconds of undisturbed silent time for students
to formulate responses, the students answered the question more successfully. Student success in
formulating answers was not the only positive outcome observed when “wait time” techniques
were introduced to classrooms. Other researchers found that regular use of “wait time” had
positive impacts on both students and teacher attitude and behaviors.
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Student behaviors observed when increased “wait time” was introduced to the classroom:
Teacher behaviors observed when increased “wait time” was introduced to the classroom:
In 1985, Stahl updated Rowe’s conception of “wait time” with the introduction of “think time”.
Stahl’s idea is based upon Rowe’s research, but goes a step further, defining this time as a
“distinct period of uninterrupted silence by the teacher and all students so that they can both
complete appropriate information processing tasks, feelings, oral responses and actions” (Stahl,
1994). Stahl articulates his preference for the term “think time over “wait time” in a 1990 article
published by the Arizona State University:
1. It [think time] names primary academic purpose and activity of the period of silence thus
allowing students and teachers to complete “on-task” thinking.
2. There are numerous places where periods of silence are as important as those “wait time”
periods reported in the literature.
3. There is at least one exception labeled “impact pause time” that allows for periods of less
that 3 seconds of uninterrupted silence.
Whether calling it “wait time” or “think time,” instituting breaks between the questions and
anticipated student responses proves to be a technique that makes questions more powerful
teaching tools.
Few students, even those at graduate levels are skilled at asking higher-cognitive questions in
class, and observations of college-level instructors reveal that even at the post-secondary level,
teachers are not modeling high level divergent questioning for their students (Ciardiello, 1991).
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APPENDIX A
APPENDIX B
THE AFFECTIVE DOMAIN
The taxonomy of objectives in the affective domain extends from least committed to most
committed:
1. Receiving: Being aware of or attending to something in the environment, this is the I'll-
listen-to-the-concept-but-I-won't-promise-to-like-it level.
2. Responding: Showing some new behavior as a result of experience; at this level a person
might applaud after a concert or hum some of the music the next day.
4. Organization: Integrating a new value into one's general set of values, giving it some
ranking among one's general priorities; this is the level at which a person would begin to
make long-range commitments to concert attendance.
5. Characterization by value: Acting consistently with the new value; at this highest level,
a person would by firmly committed to a love of music and show it openly and
consistently.
Krathwohl, D.R., Bloom, B.S. and Masia, B.B. (1964). Taxonomy of educational objectives.
Handbook II: The affective domain. New York: David McKay and Co.
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Transcript of Questions from Teaching Video: BSAP (South Carolina Science Program)
Soil Texture and Color – 8th grade science class. Even without watching the video itself, you can
examine the questions asked and make judgments about their level and potential to engage
students.
T “Okay now what did we get on that sheet of paper? When we poured those layers out, where
you very surprised about our results? Sean, what did we get? What did that first layer look like?
Do you remember that?
S “Rocks”
T “Okay it was mostly rocks right? What else might have been in there?”
S “Sticks or roots”
T “Sticks, roots, acorns, very good. But mostly it was very large pieces and then these were
graded down to the very finest pieces, and Ryan, what did that very finest layer feel like to you?”
T “Okay some particles were very rough, but mostly what did it feel like? Latrika?”
S “Like powder”
T “Okay, like powder, like powder that you would even, like face powder like talcum powder or
something, okay it was very fine. Okay, so that one thing we noticed. Another thing that we
noticed from that activity were the different colors of the soil, right? Alright Corey, the different
colors of the soil, name a few of the colors that we saw.
T “A dark orange and orangey color, alright, what else? April, do you remember? Help him out
a little bit.”
S “Brown”
T “Okay some different shades of brown, alright now where did our soils come from? Sean?
Where did our soils that we used in that seive activity come from?”
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T “ Alright around the surrounding areas of Saluda, and if you look up on the map of Saluda
County, we have a different soil sample from various areas of the county. If you can see that
okay? And what you see mostly –up at the top up here – are the reddish soils, alright, then these
are more brown over in here and these types of soils down here by Ridge Spring, Willy, what
type of soils do you mostly find in the Ridge Spring area?”
S “Clay”
S “Sand”
T “Sandy soils right? A little bit of clay in there, but mostly a lot of sand mixed in with that clay
because that’s a very sandy area.
T “Today’s activity is going to be about the texture of soil, okay? Now what does texture mean
to you? Brian, texture, tell us a little bit about texture. What are you going to do?”
S “Um, you’re going to observe it and perhaps run your fingers through it, and it’ll give you how
it feels and how it looks.”
T “Okay, how it feels and how it looks. And what is that thing Robby that we call when we use
or 5 senses? What skill are we using when we use our 5 senses to look or feel at something?”
S “A guess or hypothesis”
S “Observation”
T “Okay, now what is the manipulated variable here? Willy, which is the manipulated variable ?
T “The type of soil. We changed the kind of soil, right? Now when we changed that type of soil,
Tamika, which is the responding variable?
T “Alright how much water over here, so those are the 2 things we’re looking at, those are the 2
variables in this activity. Now, who can tell me what a control is? Name Corey a control that we
have in our activity here.
T “That was what?” That was how much water we put in initially?”
T “Well, not really, that’s not really a control.” Okay? A control, remember is something that
stays the same. It’s something that we’re going to control for in the activity. Sean, what is a
control?”
S “How much drained of the soil when we put water in and let it drain.”
T “Well, that would be our responding variable wouldn’t it? How much water that drained out.
Alicia?”
S “150 ml”
T “150 ml Very good. Okay, on all of them. That could be one control. Brian, what is another
control?”
T “Alright, did we all use the same size tuna fish cans here? We did, didn’t we? Everybody had
the same size can. We all had one giant can and one small can. That’s one control. Alright, what
about the minutes we let it sit? Franklin?
S “No ma’am.”
S “ We hung it, we put it on the side and let the water just drain out from the side.”
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T “Right, that’s exactly right. You let the water drain out the same way and you had the types of
soil samples packed in there the same way, didn’t you? So all those things are controls.”
T “Okay, most of you are finished with your graph right now, let’s think a little bit about the
activity that we just completed, alright? Let me ask you some questions. Okay, first of all, Brian,
we stated that we were going to find out about soil texture right? Okay, what did you find out
about the texture of your soils? In other words, what did you find out about the water that
drained in and drained out?”
S “It was sometimes the color of the soil and it had many particles in it (the soil).”
T “What did that tell you when it was the color of the soil? For example, clay, right? That clay,
when that clay drained out, man that water was muddy wasn’t it? You could tell it came from
clay couldn’t you? What did that tell you about that soil sample?”
S “That when the water drained out of it washed away with it.”
T “Okay it washed away that clay, didn’t it? How many of you have driven by roads in our
county that have been cut or stripped and you see that red clay? What do you notice about that
red clay? Robby?
T “Its been washed. Right and what color, and we had all those rains a few weeks ago, what
color was that water running out in front of that ditch in front of school?
S “(red)”
T “Red,what did that tell you? Where did that water wash over?”
S “Clay”
APPENDIX C
1. How often do you challenge students by asking questions that arouse their curiosity? Do you make them
want to know more?
2. How often do you use questions to establish a foundation for new work?
3. To what extent do your questions encourage students to listen to each other’s responses, opinions?
5. To what extent do your questions verify the degree of comprehension of your students?
7. To what extent do your questions ask students to interpret, to analyze, to think critically, to see
relationships, or to judge?
10. Does your question asking regime help students to feel that each one has something positive to contribute
to the class?
11. To what extent do you preplan key questions you want to ask during the lesson?
12. To what extent do you consider possible responses to these key questions and strategies to use in the event
that something goes astray?
13. To what extent do your questions call for students to think for themselves?
16. Do you distribute your questions both to students who volunteer to answer and to those who do not?
17. Do you distribute your questions in a widespread fashion rather than limiting them to one group of students
or one part of the room?
19. Do you wait a reasonable time for students to think about their responses before calling on them or
permitting them to speak?
20. Do you accept student responses in a neutral manner or do you use verbal rewards (Good! Fine idea!
Great!) or sanctions (No! Wrong!)?
References Cited
Ciardiello, Angelo, V. (1998). Did you ask a good question today? Alternative cognitive and
metacognitive strategies. Journal of Adolescent & Adult Literacy, 42(3), 210-219.
Leven, T. and Long, R. (1981). Effective instruction. Washington DC: Association for
Supervision and Curriculum Development.
----- (1995) Question: What makes a good question. Teach Talk 8(1).
Wilen, William W. (1991). Questioning Skills for Teachers, third edition. National Education
Association, Washington DC.