Bayonne Packaging, Inc - Case Solution Quality
Bayonne Packaging, Inc - Case Solution Quality
Bayonne Packaging, Inc - Case Solution Quality
Case Solution
Quality:
Schuler (Manager QC) told that, one of the reason of customer rejection of products is
inappropriate stickiness of Glue. Other problems which were causing rejection are missing
buttons or zipper. But due to both these problems products were not scraped these can be
reused any time by solving the problem. But due to glue products were scrapped after
rejection. Industry in which company is operating has great upside potential but if in future
these problems remain continued then company could lose its market share and any other
well performing firm can take its whole market.
Delivery:
What so ever they were promising, its fulfillment was consistent. Large orders were broken
down into small chunks and half order is sent to the clients and this creating issue of moral
and trust. Customers who were asking for deliveries were remain unsatisfied when they
don’t get is on time. Other problem was associated with clients. Clients were also taking the
deliveries before time. There were different reasons behind this. Like many of the clients
had no trust on company because of past experience and that’s why they just come earlier
to company to ask for their products or some clients were needing material earlier because
of their commitment with others that’s why the request company to deliver product before
standard time.
Critical Analysis
After reading the whole case, many things comes in mind which are causing this problem
like there is no computerized scheduling system that could be followed in company. And
along with this as already mentioned orders were coming suddenly so priority of orders was
also bottle neck problem for the company. Indeed company was operating successfully
there customers were growing rapidly. New customers were coming frequently but in order
to retain them company has to bring reforms in their operations.
Alternatives
Ensuring fast deliveries by adding one new shift to companies operations. And along
with this company should work on improving scheduling the things which will
ultimately reduce waste time and brings efficiency.
Due to high scrap cost and selling and administrative expense company was facing
losses. In order to cater this problem management should look for new efficient
machine and trained professionals who can look at problem of glue. Along with this
company should also work to reduce operational cost like follow green strategy
reducing waste of electricity etc.
As currently company has just 2 inspectors for each shift which are actually looking
for quality control. Company should reduce their work load so that they can make
themselves efficient. Sometimes zippers are missing so all of these little problems
are causing rejection. That’s why company should hire two new persons for each
shift so that work load can be reduced. Along with this company should also look on
maintenance schedule for proper running of machines.
Conclusion/recommendation
As we have discussed problems associated with this company and their possible solutions.
We can say the problem actually was existing in the middle of management and in order to
solve this problem company has to take some steps. For solving problem of delivery, they
must add one new shift because of high demand. And to improve Quality Company should
make quality department stronger by hiring some new professionals and for cost Reduction
Company should work on spending reasonable amount on advertisement and employees
and also they should work on reducing scrap by flowing the information system properly. By
following these measures surely company will get success and again it will be in profitable
zone. If any wrong decision will be taken by new VP then company can face both tangible
and intangible losses which includes profit.
OTHER SOLUTION
For the purpose of maximizing the benefits of such analysis, it is important that it should be
used on regular basis so that an organization would be able to identify the trends. The effect
of the particular external factors or forces might have extreme consequences for the
specific department or divisions, also the analysis better helps companies in clarifying the
needed or required changes, thus identifying the potential options (Norton, 2008).
The factors or forces are discussed below;
Political forces:
These are the Bayonne Packaging Inc forces that tends to be altered by the influence of
government on the infrastructure of country. The political factors may involves environment
regulations, employment laws, tariffs, tax policy, trade restrictions, political stability and
reforms. It is noteworthy, that the charities needs to be included where a government are
not willing services and goods to be provided.
Economic factors:
The Bayonne Packaging Inc economic factors or forces involves interest rates, inflation, and
growth of economy, cost of living, working hours, wage rate and exchange rates. Combining
these factors, it last greater and inevitable impact on organization.
Social factors:
The culture or social influence on certain businesses vary from country to country. It is
significant to consider these factors. The social factors includes safety and health
consciousness, various demographics, population growth rates and cultural aspects.
Technological factors:
Notably, Bayonne Packaging Inc technology is one of the most important way of being
competitive in the highly competitive market arena. Not only this, it drives globalization, the
factors includes environmental and ecological aspects, and available services as well as
products. An organization should innovate and be compatible with the technologies.
Legal factors:
The Bayonne Packaging Inc legal factors involves the certain laws and regulations which
might effect on the business operations of an organization. It also includes impending and
current legislation that tends to impact on the industry in areas including competition,
employment, safety and health. An organization should consider the influence of the
national and international laws where the organization would originate the business
operations.
Environmental factors:
The environmental factors include all those factor lasting impact or influence, the
surrounding environment most likely determine environmental factors. The factors involves
awareness of the seasonal or climate change or terrain variation. The analysis of the
environment including internal and external elements is vital for organization since it
impacts on the performance of an organization.
Profitability:
It is significantlyimportant for companies measuring profit in context, for example; if it is
stated that the company has generated 10% profit returns and did not ensure the provision
of profitability-oriented information but in case if the company had make a 10% gross profit
or return on equity, then the profit term would give meaning. The ration lay under
profitability are discussed below;
Return on assets (ROA): it is one of the most commonly and widely used performance
measure of an organization. The return on equity likely measures the profit amount that
had generated by assets. It is used with the intent of analyzing that how well an organization
have put their assets to work comparing to other competitors.
Return on equity (ROE): This performance measuring parameter measures the return that
the company has earned in relation on the owner funds. The matric can be adjusted for
thepurpose of reflecting the average equity amount being employed during the span of
year, giving the more accurate and realisticpicture of how the organizationhas been
performing throughout the year.
Gross profit margin (GPM):it is also referred to operating profit margin. It is most common
use with the objective of assessing the business model and financial health of company
through revealing the remaining portion of money from revenues after deducting cost of
goods sold.
Operating return on total assets (ORTA): this matric most commonly provides better way of
looking at the ability of the organization to generate profit returns from the principle or core
activities since it does not involves other expenses including interest expenses not it
includes marketable securities income, interest income or onetime extraordinary
transaction.
Conclusion
By having a closer look over the matrices used for financial analysis, it is to say that the
financial statements holds notable importance because it evaluates the management
performance, plans and corporate strategy for future.
In addition, the financial analysis helps companies in making the more informed decisions
for the firm. The underlying objective of the financial analysis is organizing the financial
statement as well as other accounting data of an organization enabling the comparisons
with other companies, also enabling to accurately evaluate raw data. In short, it provides the
basis to company’s executive, analysts and manager of making the company profitable in
forthcoming years (Helfert, 2017).
Alternatives
The particular section deals with the different ways the problem can be resolved. In
particular section, the management/teams develops different options through which the
problem can be resolved. Many times these options are already in hand with the
management or re-developed from the scratch through strong brain storming.
In typical situation, there are three options that are developed in by the organization to deal
with the given problem. The options developed entails and includes the maximum factor
that the organization should analyze or achieve, thus offering great value.
While developing The Alternative, the following factor are taken in account, in order to
develop the best alternative that may resolve the problem effectively.
These factor includes the consideration of the following:
Cost
Reliability
Invulnerability
Merit
Simplicity
Compatibility
Reversibility
Robustness
Stability
Riskiness
Reliability
The reliability factor includes if the option developed is successful or has the successful
track record in the past or with the pats companies. Such is important to analyze or else it
would lead to failure.
Invulnerability
The Invulnerability of the option is also analyzed, in order to understand the sustainability of
the option if the one part factor is missing so to understand the suitability of the option.
Merit
The merit factor, outlines if the option really resolving the issue or aligned with the given
situation.
Simplicity
The simplicity factor analyses if the option proposed is easy to implement. Because
adopting or proposing an alternative that is difficult to implement or takes a lot of resources
with no definite outcomes is vain.
Compatibility
In addition, the compatibility of the option is also analyzed, in order to understand if the
given option is aligned and compatible with the procedures of the organization. Such factor
analysis is important in order to avoid any resistance implementation and also save the
resources and efforts.
Reversibility
Among the above factors, the reversibility factor carries high importance. It is due to the fact
that the organization needs to analyze exact factor in terms of its reversibility to see, if the
process can be reversed, if the option fails to offer the respective results.
Stability
The ability of the option is considered while the alternative generation process, so gauge if
the option will remains table, if the given situation and markets changes. And will it make
the organization sustained in the changing market situation.
Robustness
The robustness of the option also needs to be analyzed. It is due to the fact that such
analysis allow the organization to see, if the option will remain strong in future or not.
Apart from this while developing the option, it is important to consider the realistic nature of
the option. The option has to be realistic and should have imperative results on the
organization. The realistic and SMART nature of the option is important to be considered
and developed, so it offer maximum value and also resolves the problem effectively.
Lastly, while developing the options/alternatives, it is important to consider the nonrealistic
factors that may make the alternatives complicated, leading to poor implementation, time
consumption and other related issues. Hence, it is suggested, that while developing the
alternatives, it is important to consider the realistic and smart nature of options along with
the avoidance of developing such issues that are not offering the right solution or the
suggesting such options that are of no use to the organization.