Vision, Mission and Values: Excellence
Vision, Mission and Values: Excellence
HDFC Bank’s mission is to be a world class Indian bank. We have a two-fold objective: first,
to be the preferred provider of banking services for target retail and wholesale customer
segments. The second objective is to achieve healthy growth in profitability, consistent with
the bank’s risk appetite.
The bank is committed to maintaining the highest level of ethical standards, professional
integrity, corporate governance and regulatory compliance. HDFC Bank’s business
philosophy is based on five core values: Operational Excellence, Customer Focus, Product
Leadership, People and Sustainability.
Excellence
Customer Focus
Product Leadership
People
Promoter
HDFC is India's premier housing finance company and enjoys an impeccable track record in
India as well as in international markets. Since its inception in 1977, the Corporation has
maintained a consistent and healthy growth in its operations to remain the market leader in
mortgages. Its outstanding loan portfolio covers well over a million dwelling units. HDFC has
developed significant expertise in retail mortgage loans to different market segments and
also has a large corporate client base for its housing related credit facilities. With its
experience in the financial markets, strong market reputation, large shareholder base and
unique consumer franchise, HDFC was ideally positioned to promote a bank in the Indian
environment.
Business Focus
As on September 30, 2016 the authorised share capital of the Bank is Rs. 650 crores. The
paid-up share capital of the Bank is Rs. 509,12,67,434 (2545633717 equity shares of Rs. 2
each). The HDFC Group holds 21.34 % of the bank’s equity and about 18.58 % of the
equity is held by the ADS / GDR Depositories (in respect of the bank’s American Depository
Shares (ADS) and Global Depository Receipts (GDR) Issues). Also, 32.04 % of the equity is
held by Foreign Institutional Investors (FIIs) and the bank has 4,74,443 shareholders.
HDFC Bank shares are listed on the BSE Limited and The National Stock Exchange of
India Limited (NSE). The bank’s American Depository Shares (ADS) are listed on the New
York Stock Exchange (NYSE) under the symbol ‘HDB’ and Global Depository Receipts
(GDRs) are listed on Luxembourg Stock Exchange under ISIN No US40415F2002.
Capital Structure
As on 31 - December-2020 the authorized share capital of the Bank is Rs. 650 crore. The
paid-up share capital of the Bank as on the said date is Rs 550,76,56,932 comprising
of 550,76,56,932 equity shares of the face value of Re 1/- each. The HDFC Group
holds 21.15 % of the Bank's equity and about 18.67 % of the equity is held by the ADS
Depositories (in respect of the Bank's American Depository Shares (ADS) . 32.01 % of the
equity is held by Foreign Institutional Investors (FIIs) and the Bank
has 13,49,591 shareholders.
The shares are listed on the BSE Limited and The National Stock Exchange of India
Limited. The Bank's American Depository Shares (ADS) are listed on the New York Stock
Exchange (NYSE) with symbol 'HDB' .
CBoP & Times Bank Amalgamation
On May 23, 2008, the amalgamation of Centurion Bank of Punjab (CBoP) with HDFC Bank
was formally approved by Reserve Bank of India to complete the statutory and regulatory
approval process. As per the scheme of amalgamation, shareholders of CBoP received one
share of HDFC Bank for every 29 shares of CBoP.
The amalgamation added significant value to HDFC Bank with an increased branch
network, geographic reach, customer base, and a larger pool of skilled manpower.
In a milestone transaction in the Indian banking industry, Times Bank Limited (a new private
sector bank promoted by Bennett, Coleman & Co. or Times Group) was merged with HDFC
Bank Ltd., effective February 26, 2000. This was the first merger of two private banks in the
new generation private sector banks. As per the scheme of amalgamation approved by the
shareholders of both banks and the Reserve Bank of India, shareholders of Times Bank
received one share of HDFC Bank for every 5.75 shares of Times Bank.
Distribution Network
HDFC Bank is headquartered in Mumbai. As of June 30, 2021, the Bank's distribution
network was at 5,653 branches across 2,917 cities. All branches are linked online on a real-
time basis. Customers across India are also serviced through multiple delivery channels
such as Phone Banking, Net Banking, Mobile Banking, and SMS based banking. The
Bank's expansion plans take into account the need to have a presence in all major industrial
and commercial centers, where its corporate customers are located, as well as the need to
build a strong retail customer base for both deposits and loan products. Being a clearing /
settlement bank to various leading stock exchanges, the Bank has branches in centres
where the NSE / BSE have a strong and active member base. The Bank also has a network
of 16,291 ATMs across India. HDFC Bank's ATM network can be accessed by all domestic
and international Visa / MasterCard, Visa Electron / Maestro, Plus / Cirrus and American
Express Credit / Charge cardholders.
Technology
HDFC Bank operates in a highly automated environment powered by information
technology and communication systems. All branches have online connectivity which
enables speedy funds transfer for customers. Multi-branch access is also provided to retail
customers through the branch network and Automated Teller Machines (ATMs).
We have made substantial efforts and investments in acquiring the best technology
available internationally to build the infrastructure for a world class bank.
For our core banking software needs, the corporate banking business is supported by
Flexcube, and the retail banking business by Finware, both from i-Flex Solutions Ltd. The
systems are open, scaleable and web-enabled.
HDFC Bank has prioritised its engagement in technology and the internet as one of its key
goals and has already made significant progress in web-enabling its core businesses. In
each of its businesses, the bank has succeeded in leveraging its market position, expertise
and technology to create a competitive advantage and build market share.
MOGO - Our Musical Logo
HDFC Bank's MOGO - our Musical Logo - is a vibrant expression of the values that have
driven the Bank to become India's premier digital bank. It helps form a powerful emotional
connect with customers and builds recall among stakeholders across platforms - ATMs,
PhoneBanking, Apps and other touch-points
Our MOGO reflects the two dimensions of what we stand for:
Trust
Created through being caring and reliable over the last two decades
Progressive change
To address the ever changing needs of our customers
This piece is inspired by Raag Bilawal which expresses innovation and dynamism
and Raag Shudh Kalyan which reflects the caring, humane nature of HDFC Bank. You will
find contemporary western instruments such as the Piano and Guitar accompanying our
very own Sitar, thus creating a wholesome blend of global aspiration and Indian earthiness.
Click here to download HDFC Bank MOGO -