Scribd Logo
Upload

Welcome to Scribd!

  • 69 views

    FAQs Auto BillsPay 2011

    Uploaded by

    elyaskhan4573
    Auto BillsPay allows customers to pay monthly bills and recurring fees from a Standard Chartered credit card or account. There are currently 12 partner organizations, including mobile operators, internet providers, utilities, schools, insurance companies, and clubs. To enroll, customers fill out an enrollment form with a copy of the bill at a branch by the 20th of the month. Enrollment for mobile operators and internet providers can also be done over the phone. The monthly credit card or account statement serves as proof of payment. Bills will not be paid if there are insufficient funds.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd

    FAQs Auto BillsPay 2011

    Uploaded by

    elyaskhan4573
    69 views1 page
    Auto BillsPay allows customers to pay monthly bills and recurring fees from a Standard Chartered credit card or account. There are currently 12 partner organizations, including mobile operators, internet providers, utilities, schools, insurance companies, and clubs. To enroll, customers fill out an enrollment form with a copy of the bill at a branch by the 20th of the month. Enrollment for mobile operators and internet providers can also be done over the phone. The monthly credit card or account statement serves as proof of payment. Bills will not be paid if there are insufficient funds.

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Auto BillsPay allows customers to pay monthly bills and recurring fees from a Standard Chartered credit card or account. There are currently 12 partner organizations, including mobile operators, internet providers, utilities, schools, insurance companies, and clubs. To enroll, customers fill out an enrollment form with a copy of the bill at a branch by the 20th of the month. Enrollment for mobile operators and internet providers can also be done over the phone. The monthly credit card or account statement serves as proof of payment. Bills will not be paid if there are insufficient funds.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    69 views1 page

    FAQs Auto BillsPay 2011

    Uploaded by

    elyaskhan4573
    Auto BillsPay allows customers to pay monthly bills and recurring fees from a Standard Chartered credit card or account. There are currently 12 partner organizations, including mobile operators, internet providers, utilities, schools, insurance companies, and clubs. To enroll, customers fill out an enrollment form with a copy of the bill at a branch by the 20th of the month. Enrollment for mobile operators and internet providers can also be done over the phone. The monthly credit card or account statement serves as proof of payment. Bills will not be paid if there are insufficient funds.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 1

    Auto BillsPay - FAQs

    Q What is Auto BillsPay?


    A Auto BillsPay is the simplest way of paying any monthly bill (i.e. mobile phones, electricity,
    Internet etc.) and/or any recurring fees (i.e. tuition/semester fees, Club members’ dues,
    insurance premium etc.) from a Standard Chartered Credit Card or Account. You can choose to
    pay multiple bills from the same Credit Card or Account.

    Q How many Auto BillsPay partners currently do you have?


    A Currently we have 12 partners as mentioned below:

    Type of Partners Name


    Mobile Operator Airtel, Banglalink, Citycell, Grameenphone, & Robi
    Internet Service Provider (ISP) Qubee
    Utilities DPDC, DESCO
    School Scholastica
    Insurance Metlife-Alico
    Club Dhaka Club, Chittagong Club

    Q How can I enroll into Auto BillsPay?


    A All you have to do is fill-out the Auto BillsPay Form (attached) available at our branches and
    enclose a copy of the monthly usage bill/Membership ID/Premium Slip with it.

    The bill copy is not required for Mobile Operators & ISPs, so you can simply call our 24-hour
    Contact Center @ 8957272 & get enrolled into Auto BillsPay for any of these partners!

    For enrollment in Auto BillsPay for Insurance Payment (i.e. Metlife-Alico), you need to visit the
    nearest Metlife-Alico office.

    Q Can I enroll into Auto BillsPay through the 24-hour Contact Center?
    A Yes! Since we do not require the copy of any previous bill for enrolling into Auto BillsPay for the
    Mobile Operators & ISPs, so simply call our 24-hour Contact Center @ 8957272 & get enrolled
    for these companies. For all the remaining partners, you will have to fill-out the Auto BillsPay
    Form and return it to any of our Branches with a copy of the monthly usage bill/Membership
    ID/Premium Slip..

    Q From when the enrollment will be effective in my account?


    A It will be effective from next month’s billing date of the subscriber if it is dropped at our branches
    or Contact Center on or before 20th of the month with complete documentation & information.
    The Bank will also inform the customer once he/she is successfully enrolled into Auto BillsPay
    for the selected partner.

    Q What charges are applicable for Auto BillsPay service?


    A Currently these services are ‘free of charge’.

    Q Can I choose either Credit Card or Account for Auto BillsPay?


    A Yes! You can also choose to pay multiple bills from the same Credit Card or Account.

    Q Since there are no payment receipts, what will be the ‘proof of payment’?
    A Your monthly Credit Card or Account Statement will work as the proof of your bill payment.

    Q In case there is insufficient limit or balance in my Credit Card or Account, how will the
    payment be settled?
    A In case there is insufficient limit or balance in your Credit Card or Account, the bill will not be
    paid. You are advised to contact the utility company directly for settlement in such cases.

    You might also like