the Smart Grinder™ Pro

Instruction Booklet

BCG820
(Suits all colour models)
CONTENTS

3 We recommend safety first

8 Know your new appliance
10 Operating your new appliance
17 Care & Cleaning
18 Making good coffee
19 Troubleshooting

2
 WE RECOMMEND SAFETY FIRST

At Sage® we are very safety conscious. We design and

manufacture appliances with your safety foremost in mind.
We also ask that you exercise a degree of care when using any
electrical appliance and adhere to the following precautions.

IMPORTANT SAFEGUARDS
READ ALL INSTRUCTIONS • Wires are coloured as follows:
BEFORE USE AND SAVE FOR −Blue
− = Neutral
FUTURE REFERENCE
−Brown
− = Live
• Before using for the first
• As the colours of the wire
time please ensure that
may not correspond with
your electricity supply is the
the coloured markings which
same as shown on the rating
identify the terminals in
label on the underside of the
your plug, please refer to the
appliance. If you have any
following:
concerns please contact your
local electricity company. −The
− Blue wire must be
connected to the terminal
• Your Sage‰ appliance
which is marked ‘N’.
includes a BS 13 amp
moulded mains plug on the −The
− Brown wire must be
supply cord. connected to the terminal
which is marked with the
• Should you need to change
letter ‘L’.
this plug, please complete
the rewiring as follows • Please note that if a 13 amp
(after safe disposal of the plug is used, a 13 amp fuse
moulded plug). should be used.
• Please note that a cut off plug • Remove and safely discard
inserted into a socket is any packaging material
a serious danger risk. and promotional labels before
using the Smart Grinder™ Pro
for the first time.

3
 WE RECOMMEND SAFETY FIRST

• To eliminate a choking • Always switch the Smart

hazard for young children, Grinder™ Pro off at the
remove and safely discard power outlet and unplug
the protective cover fitted if Smart Grinder™ Pro
to the power plug of the is to be left unattended,
Smart Grinder™ Pro. if not in use, before cleaning,
• Do not place the Smart before attempting to move,
Grinder™ Pro near the edge disassembling, assembling
of a bench or table during and when storing.
operation. • The Smart Grinder™ Pro
• Do not place the Smart is not intended for use
Grinder™ Pro on or near by young children or infirm
a hot gas burner, electric persons unless they have
element or where it could been adequately supervised
touch a heated oven. by a responsible person
• Do not operate the Smart to ensure they can use the
Grinder™ Pro on a sink Smart Grinder™ Pro safely.
drain board. • Do not use attachments other
• Ensure that the surface is than those provided with
level, clean and free of water. the Smart Grinder™ Pro.
• The Smart Grinder™ Pro • Do not operate the Smart
is not intended to be operated Grinder™ Pro without locking
by means of an external timer the bean hopper lid in
or separate remote control position. Keep fingers, hands,
system. hair, clothing and utensils
away from the bean hopper
• To protect against electric during operation.
shock, do not immerse the
grinder base, power cord • The coffee grinder should
or power plug in water or not be switched on until
allow moisture to come in the bean hopper and hopper
contact with these parts. lid are locked into position
in the grinding chamber.

4
 WE RECOMMEND SAFETY FIRST

• Do not operate the Smart • The installation of a residual

Grinder™ Pro for longer than current device (safety switch)
2 minutes as this could cause is recommended to provide
overheating. Allow the Smart additional safety protection
Grinder™ Pro to cool down when using electrical
for 20 minutes after long appliances. It is advisable
operation. that a safety switch with
• Do not use the Smart Grinder™ a rated current not exceeding
Pro for any other purpose 30mA be installed in the
than grinding coffee beans. electrical circuit supplying
• Do not use pre ground the appliance. See your
coffee in bean hopper. The electrician for professional
Smart Grinder™ Pro will not advice.
grind food that is sticky, • This appliance shall not be
or extremely hard, or make used by children. Keep the
pastes of any fruits, seeds appliance and its cord out
or herbs i.e. curry pastes, of reach of children.
nut batters. • Appliances can be used
• Keep the Smart Grinder™ by persons with reduced
Pro and accessories clean. physical, sensory or mental
Follow the Care and Cleaning capabilities or lack of
instructions provided experience and knowledge
on Page 17. if they have been given
supervision or instruction
concerning use of the
appliance in a safe way
and if they understand the
hazards involved.
• Children should be
supervised to ensure that
they do not play with the
appliance.

5
 WE RECOMMEND SAFETY FIRST

IMPORTANT SAFEGUARDS • If the supply cord is damaged

FOR ALL ELECTRICAL it must be replaced by the
APPLIANCES manufacturer, its service
• This appliance is for agent or similarly qualified
household use only. persons in order to avoid
a hazard.
• Unwind power cord fully
before use. • For any maintenance other
than cleaning, please contact
• Do not let power cord hang
Sage® Customer Service
over the edge of a table
on 0808 178 1650 or go
or counter, or touch
to sageappliances.com.
hot surfaces.
• Consult a qualified electrician
• Do not use the appliance
if the grounding instructions
for anything other than
are not completely
its intended purpose as
understood, or if doubt exists
described in this instruction
as to whether the appliance
book. Do not use outdoors.
is properly grounded.
Do not use in moving
vehicles or boats. • Children should be supervised
to ensure that they do not
• Close supervision is
play with the appliance.
necessary when any
appliance is used by • Misuse may cause injury.
or near children. • Any maintenance other
• Regularly inspect the supply than cleaning should be
power cord and actual performed by an authorised
appliance for any damage. Sage® Service Centre.
Do not operate if damaged in
any way or after the appliance
malfunctions. Immediately
cease use of the appliance
and call Sage® on
0808 178 1650.

6
 WE RECOMMEND SAFETY FIRST

The symbol shown

indicates that this
appliance should not be
disposed of in normal
household waste. It should be
taken to a local authority waste
collection centre designated for
this purpose or to a dealer
providing this service.
For more information, please
contact your local council office.

FOR HOUSEHOLD USE ONLY

SAVE THESE INSTRUCTIONS
7
KNOW YOUR NEW APPLIANCE

D
I
E
F J
Oi
Oii
G

O L

M
N

8
 KNOW YOUR NEW APPLIANCE

A. Bean Hopper Lid ACCESSORIES

Air tight seal to maximise bean freshness.
L. Portafilter Cradle 50–54mm
B. Bean Hopper
450g bean hopper with locking system for M. Portafilter Cradle 58mm
easy removal and bean transfer. N. Conical Burr Cleaning Brush
C. Hardened Stainless Steel Conical Burrs O. Grinds Container
Maximises particle size for full flavour For storing ground coffee.
potential. Oi – Container Cap
- Removable and Adjustable Upper Burr Oii – Container Lid
D. Backlit LCD Screen
Displays grind setting, grind size, number NOT SHOWN
of shots or cups and current grind time.
Grinding Chamber
E. GRIND AMOUNT/PROGRAM Dial Minimises static of beans
Adjusts programmed amount to increase before dispensing.
or decrease dose.
Automatic Thermal Safety Shut Off
F. SHOTS/CUPS Button Protects motor from overheating.
Selects number of shots or cups.
Power Saving/Sleep Mode
G. Grind Outlet Unit powers down to standby after
H. Grind Tray 5 minutes of non use.
Catches grind overflow. Cord Storage
Removable for easy cleaning.
I. Grind Size Dial
60 custom grind settings from espresso
to plunger.
J. START/PAUSE/CANCEL Button
Starts, Pauses and Cancels operation.
K. Portafilter Activation Switch
Activates or cancels grinder with a press
of the portafilter.

9
 OPERATING YOUR NEW APPLIANCE

GRINDER OVERVIEW ASSEMBLING YOUR

Your Smart Grinder™ Pro uses hardened SMART GRINDER™ PRO
stainless steel Conical Burrs to grind whole
Bean Hopper
bean coffee suitable for a range of brewing
methods, from the finest setting for espresso Align tabs on the base of the bean hopper
to the coarsest setting for plunger. You are and insert hopper into position. Turn the
able to select the amount of shots or cups with bean hopper dial 90° to lock into position.
a single button. The grind amount (dose) for Fill with fresh coffee beans and secure lid
all coffee types is controlled by a digital timer. on top of bean hopper.
The default dose for each brew method can be
adjusted by turning the Grind Amount Dial
and changing the time the grinder will run.
Once you have the desired dose, you can press
and hold the PROGRAM button to set your
custom time. You can grind directly into
a portafilter, grinds container or drip coffee
filter basket.

BEFORE FIRST USE

The bean hopper can be removed by turning
Remove and safely discard all promotional dial anti clockwise and lifting hopper to pull
labels and packing materials attached to your out. The locking system allows you to remove
Sage® product. and transfer beans in the hopper to a storage
Wash hopper, cradles, grind container, container safely.
container lid and cleaning brush in warm
Within each brew method (espresso, percolator,
soapy water and dry thoroughly. Wipe
filter or plunger), there is a range of grind size
exterior of grinder with a soft damp cloth and
settings. Between each brew method the grind
dry thoroughly. Place grinder on flat level
size settings will differ. This is due to each
surface and plug power cord into 230–240V
method requiring different grind sizes
outlet and switch Power ‘ON’.
for optimum extraction.

ENERGY SAVING FEATURE Experiment with different grind size settings

by rotating the Grind Size dial to achieve the
The grinder will automatically switch brew that best suits your taste.
off if not used after 5 minutes.
To reactivate the machine whilst in
POWER SAVING/SLEEP MODE, press
any button on the grinder control panel.
GRIND AMOUNT SHOTS CUPS START PAUSE

NOTE
If bean hopper has not been locked PROGRAM CANCEL

into position, ‘PLEASE LOCK HOPPER’

message will be displayed on the LCD
screen disabling the operation of the
grinder for safety.

10
 OPERATING YOUR NEW APPLIANCE

GRINDING FOR ESPRESSO COFFEE STEP 2:

Use single wall filter baskets when grinding
fresh coffee beans. Use the finer 1–30 settings Selecting your SHOTS/CUPS
in the ESPRESSO range. Select the desired amount of ground coffee
required by pressing the SHOTS/CUPS button.

GRIND AMOUNT SHOTS CUPS START PAUSE

STEP 1:
Insert the appropriate portafilter cradle size. PROGRAM CANCEL
Insert your portafilter into the cradle.

CRADLES Continue pressing the SHOTS/CUPS button

until desired amount is displayed.
50-54mm
The maximum number of shots or cups for
each brew method is shown in the coffee
PUSH chart below. The amount dispensed will vary
58mm depending on the brew method selected and
the grind amount.
Rotate the Grind Amount Dial to adjust the
grinding time to achieve the correct amount of
NOTE coffee. Increasing time will increase the dose
You can change the amount already and decreasing the time will decrease the dose.
selected during operation by pressing
the SHOTS/CUPS button. Maximum
number of shots with the cradle
inserted is 2.

GRIND AMOUNT SHOTS CUPS START PAUSE

PROGRAM CANCEL

COFFEE CHART

BREW METHOD ESPRESSO PERCOLATOR DRIP FILTER PLUNGER

GRIND SETTING FINE MEDIUM MEDIUM COARSE COARSE

GRIND SIZE 1-30 31-45 46-54 55-60

AMOUNT 1 UP TO 8 SHOTS 1 UP TO 12 CUPS 1 UP TO 12 CUPS 1 UP TO 12 CUPS

11
 OPERATING YOUR NEW APPLIANCE

STEP 3: GRINDING INTO GRINDS

Select your grind size
CONTAINER OR COFFEE FILTER

For espresso, we recommend selecting Grind STEP 1:

Size setting 12 as a starting point and moving Remove cradle by sliding out from under the
the Grind Size dial Coarser or Finer to adjust grind outlet.
the flow of espresso as required. This should
be done in conjunction with setting the grind
amount (dose).

PULL

GRIND AMOUNT SHOTS CUPS START PAUSE

Slide in grinds container with cap open or

PROGRAM CANCEL coffee filter directly under grind outlet.
You will need to extract a shot of espresso to OPEN CONTAINER
determine if a change in grind size and/or CAP
grind amount is necessary to achieve the INSERT UNDER
GRIND OUTLET

correct rate of flow. Traditionally, a single shot

of espresso is defined as ~30ml in 30 seconds
and a double shot of espresso as ~60mls in
30 seconds.

NOTE
If the Grind Size Dial is tight, run the
grinder by pressing the START/PAUSE/
CANCEL button while turning the Grind
Size Dial. This will release coffee grounds
caught between the burrs.

• Select the required amount of ground

coffee by pressing the SHOTS/CUPS
button.

12
 OPERATING YOUR NEW APPLIANCE

• Press the START/PAUSE/CANCEL FEATURES OF YOUR

button to start grinding operation. SMART GRINDER™ PRO

Automatic Grinding
Grinding automatically allows you to grind
hands-free. The grinder will automatically
stop when the preset amount of coffee
SHOTS CUPS START PAUSE
is dispensed.
• Press and release either the
CANCEL START/PAUSE/CANCEL button or
push the handle of your portafilter once.
This will activate the PORTAFILTER
SWITCH.
• Grinding will automatically stop when
the preset amount is dispensed.
SHOTS CUPS START PAUSE

PUSH
CANCEL

OR
You can grind into grinds container without START PAUSE PORTAFILTER SWITCH
the lid. However, we recommend keeping the
lid on to prevent coffee grinds from escaping. PRESS & RELEASE

It is normal for the correct amount of coffee

to appear overfilled in your portafilter.
Untamped coffee is approximately three
times the volume of tamped coffee.

NOTE
Programming a custom grind amount/
time only sets it for that particular
brew method. This will not change
the other Shots or Cups settings.

13
 OPERATING YOUR NEW APPLIANCE

Pause Function Manual Grinding

You can pause the grinder during operation Grinding manually allows you to have
allowing you to collapse or settle the coffee complete control over how much coffee
in the portafilter. is dispensed.
• Press and release the • Press and hold either the
START/PAUSE/CANCEL button START/PAUSE/CANCEL button or push
to start the grinding operation. the handle of your portafilter to activate
• During grinding, press the the PORTAFILTER SWITCH for as long
START/PAUSE/CANCEL button again as you require.
to pause the operation for 10 seconds. • Release START/PAUSE/CANCEL button
• Press again within this time to resume or PORTAFILTER SWITCH and grinding
grinding the remaining dose. will stop.

PUSH

OR
GRIND AMOUNT SHOTS CUPS START PAUSE
START PAUSE PORTAFILTER SWITCH
PRESS, HOLD & RELEASE
PROGRAM CANCEL

PRESS & RELEASE

Program Function
Once you have set your required dose,
you can program this time into the number
of shot(s) currently displayed on the LCD.
Press and hold the PROGRAM button,
grinder will beep twice to confirm. Only
the shot displayed will be programmed,
all other shots will remain unchanged.

GRIND AMOUNT SHOTS CUPS START PAUSE

PROGRAM CANCEL

PRESS & HOLD

14
 OPERATING YOUR NEW APPLIANCE

ADJUSTING YOUR GRIND AMOUNT NOTE

The Grind Amount Dial gives you the ability To RESET the grind amount/time to
to modify the preset SHOTS/CUPS amounts the default settings, press and hold
to deliver more or less ground coffee into your the SHOTS/CUPS button until a long
portafilter or grinds container. beep sounds.
Increasing the Grind Amount
To increase the grind amount selected, turn
the GRIND AMOUNT dial to the right.
Each adjustment will increase the grind time
by 0.2 of a second.

GRIND AMOUNT SHOTS CUPS START PAUSE

PROGRAM CANCEL

Decreasing the Grind Amount

To decrease grind amount selected,
turn the Grind Amount Dial to the left.
Each adjustment will decrease the grind
time by 0.2 of a second.

GRIND AMOUNT SHOTS CUPS START PAUSE

PROGRAM CANCEL

15
 OPERATING YOUR NEW APPLIANCE

ADJUSTING CONICAL BURRS

Some types of coffee may require a wider grind range to achieve an ideal extraction or brew.
A feature of your Smart Grinder™ Pro is the ability to extend this range with an adjustable upper
burr. We recommend making only one adjustment at a time.

1 2 3 4 5 6

AIR TIGHT
CONTAINER
Unlock hopper Hold hopper over container & turn Align hopper Run grinder Remove hopper Remove upper
dial to release beans into container into position until empty burr

7 8 9 10 11 12 13
FINE

FINE

FINE COARS FINE COARS

E 6 E
5 7
COAR

COAR

4 8
SE

SE

Remove wire Move adjustable Align the number Insert wire Push upper burr Lock upper burr Align hopper
handle from both top burr, 1 number, with the handle handle from both firmly into into position
sides of the burr coarser or finer opening sides of the burr position

14 15

Lock hopper Check your

extraction

16
 CARE, CLEANING & STORAGE

CARE, CLEANING & STORAGE NOTE

1. Empty beans from the hopper and grind Do not use alkaline or abrasive cleaning
out any excess beans (see below). agents, steel wool or scouring pads,
as these can damage the surface.
2. Unplug power cord from power outlet
before cleaning.
3. Wash the grind container and lid, bean NOTE
hopper and lid in warm soapy water,
rinse and dry thoroughly. Please do not clean any grinder parts
or accessories in the dishwasher.
4. Wipe and polish exterior of appliance
with a soft damp cloth.

CLEANING CONICAL BURRS

Regular cleaning helps the burrs achieve consistent grinding results which is especially important
when grinding for espresso coffee.

1 2 3 4 5 6

AIR TIGHT
CONTAINER
Unlock hopper Hold hopper over container & turn Align hopper Run grinder Remove hopper Remove upper
dial to release beans into container into position until empty burr

7 8 9 10 11 12 13

Clean upper Clean lower Clean grind Push upper Lock upper burr Align hopper Lock hopper
burr with burr with outlet with burr firmly into into position
cleaning brush cleaning brush brush position

17
 MAKING GOOD COFFEE

MAKING BETTER QUALITY COFFEE PLUNGER COFFEE

• Freshly ground coffee is the key to making Follow these easy steps for a great cup:
coffee with more flavour and body. 1. Using a variable temperature kettle, heat
• Coffee flavour and strength is a personal the appropriate volume of water to 95˚C.
preference. Vary the type of coffee beans, This is an ideal temperature for brewing
amount of coffee and fineness of grind coffee. Do not use boiling water.
to achieve the flavour you prefer. 2. Select grind size setting 58.
• Use freshly roasted coffee beans with 3. Select the number of cups you are brewing.
a ‘roasted on’ date to maximise flavour, Adjust the amount of coffee to suit the
not a use-by or best before date. strength you prefer.
• Use coffee beans between 5 and 20 days 4. Place the ground coffee in the plunger
after the ‘roasted on’ date for optimal vessel.
freshness.
5. Pour the heated water into the plunger in
• Store coffee beans in a dark, cool and a swirling manner to ensure all the ground
dry place. Vacuum seal if possible. coffee is soaked and the plunger vessel
• Buy in small batches to reduce the is full. The ‘bloom’ (expanding coffee and
storage time. gases) should reach the top of the plunger.

• Once coffee is ground, it quickly loses its 6. Using a timer, wait 4 minutes.
flavour and aroma. For the best results, 7. Using a spoon, break the ‘crust’ (the bloom
grind beans immediately before brewing. becomes dense and a bit hard).
• Do not store beans in the bean hopper. 8. Insert the plunger and carefully press down.
Place them back in an airtight container.
9. Do not press too hard. Gently release
• When storing the appliance, run pressure by pulling up slightly and press
grinder empty to clear ground beans down again if you have pressed too hard.
left in chamber.
• Run grinder for 2 seconds to purge some
coffee before each use, for maximum
freshness.
• Clean the bean hopper and conical burrs
regularly.

18
TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE WHAT TO DO

Grinder does • Grinder not plugged in. • Plug power cord into
not start after power outlet.
pressing START/ • Grinder has overheated. • Remove power plug from power
PAUSE/CANCEL outlet. Leave for 20 minutes to cool
button down before using again.
• Bean hopper not attached • Lock bean hopper into position.
correctly. ‘PLEASE LOCK
HOPPER’ will be displayed
on LCD screen.
Motor starts but • Incorrect button pressed. • Press START/PAUSE/CANCEL
no ground coffee or PORTAFILTER SWITCH
coming from to activate.
grind outlet • No coffee beans in bean • Fill bean hopper with fresh
hopper. coffee beans.
• Grinder/bean hopper • Remove bean hopper. Inspect
is blocked. bean hopper and burrs for
blockage. Replace parts and
try again.
Motor starts but • Grinder is blocked • Remove bean hopper, inspect burrs
operates with with foreign item or chute and remove any foreign body.
a loud ‘racket’ is blocked. • Clean burrs and chute (refer to
noise Care & Cleaning on page 17).
• Moisture clogging grinder • Leave burrs to dry thoroughly
before re-assembling. You can use
a hair dryer to blow air into grinder
inlet (lower burr) to dry.
Unable to lock • Coffee beans obstructing • Remove bean hopper. Clear coffee
bean hopper into bean hopper locking beans from top of burrs. Re-lock
position device. hopper into position & try again.
Not enough/ • Grind amount requires • Press SHOTS/CUPS button to
too much coffee adjustment. change grind amount.
grind • Use Grind Amount Dial to fine
tune the amount ‘more’ or ‘less’.
Portafilter • It is normal for the correct amount
overfills of coffee to appear overfilled in
your portafilter. Untamped coffee
has approximately three times
the volume of tamped coffee.
Emergency stop? • Press START/PAUSE/CANCEL
button to stop operation.
• Unplug power cord from
power outlet.

19
 DE AT

Sage Appliances GmbH

Johannstraße 37, 40476 Düsseldorf, Deutschland

Für den Kundendienst besuchen

Sie bitte www.sageappliances.com

UK IE

BRG Appliances Limited

Unit 3.2, Power Road Studios, 114 Power Road, London, W4 5PY

Freephone (UK Landline): 0808 178 1650

Mobile Calls (National Rate): 0333 0142 970

www.sageappliances.com

Registered in Germany No. HRB 81309 (AG Düsseldorf).

Registered in England & Wales No. 8223512.
Aufgrund kontinuierlicher Produktverbesserungen kann das auf dieser Verpackung dargestellte Produkt leicht vom tatsächlichen Produkt abweichen.
Due to continued product improvement, the products illustrated or photographed in this document may vary slightly from the actual product.

Copyright BRG Appliances 2017.

BCG820 – A18