ARIS Server Administrator Command-Line Tool

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ARIS

SERVER ADMINISTRATOR
COMMAND-LINE TOOL

VERSION 10.0 - SERVICE RELEASE 16


OCTOBER 2021
This document applies to ARIS Version 10.0 and to all subsequent releases.
Specifications contained herein are subject to change and these changes will be reported in
subsequent release notes or new editions.
Copyright © 2010 - 2021 Software AG, Darmstadt, Germany and/or Software AG USA Inc.,
Reston, VA, USA, and/or its subsidiaries and/or its affiliates and/or their licensors.
The name Software AG and all Software AG product names are either trademarks or
registered trademarks of Software AG and/or Software AG USA Inc. and/or its subsidiaries
and/or its affiliates and/or their licensors. Other company and product names mentioned
herein may be trademarks of their respective owners.
Detailed information on trademarks and patents owned by Software AG and/or its
subsidiaries is located at https://softwareag.com/licenses.
Use of this software is subject to adherence to Software AG's licensing conditions and terms.
These terms are part of the product documentation, located at
https://softwareag.com/licenses and/or in the root installation directory of the licensed
product(s).
This software may include portions of third-party products. For third-party copyright notices,
license terms, additional rights or restrictions, please refer to "License Texts, Copyright
Notices and Disclaimers of Third Party Products". For certain specific third-party license
restrictions, please refer to section E of the Legal Notices available under "License Terms and
Conditions for Use of Software AG Products / Copyright and Trademark Notices of Software
AG Products". These documents are part of the product documentation, located at
https://softwareag.com/licenses and/or in the root installation directory of the licensed
product(s).
SERVER ADMINISTRATOR COMMAND-LINE TOOL

Contents
1 ARIS Server Administrator ...........................................................................................................1
1.1 Execute the backupsystemdb command..................................................................... 11
1.2 Execute the restoresystemdb command .................................................................... 12
1.3 Execute the updatesystemdb command .................................................................... 12
1.4 Execute the userwipeout command ............................................................................ 13

2 Legal information....................................................................................................................... 15
2.1 Documentation scope ................................................................................................... 15
2.2 Support........................................................................................................................... 15

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SERVER ADMINISTRATOR COMMAND-LINE TOOL

1 ARIS Server Administrator


The command line tool ARIS Server Administrator is available if you have installed ARIS
Server or the ARIS Administrator Tools (see ARIS Client Installation Guide).
If you have installed ARIS Server, navigate to ARIS installation
path>\server\bin\work\work_abs_<s, m, or l>\tools\arisadm and run the batch file.
On Linux operating systems ARIS Server Administrator (arisadm.sh) is available if the
aris10adm-<number>-1.x86_64 file was installed (see ARIS Server Installation - Linux).
You can start ARIS Server Administrator from any client computer and access the databases
on the server:
1. Click Start > Programs > ARIS > Administration > ARIS Server Administrator 10.0 if
you accepted the program group suggested by the installation program. Under a Linux
operating system, execute the arisadm.sh shell script instead. To do so, enter: su -c
arisadm.sh aris10. The command prompt opens and ARIS Server Administrator is
launched in interactive mode.
2. Establish a connection to the server and tenant:
Syntax: server <server name>:<port number> <tenant> <user name> <password>
Example: server arissrv:1080 default system manager
ARIS Server Administrator is connected to the server.
Enter help or help <command> to get information about the usage of the commands.
Use the console application ARIS Server Administrator to back up or restore a tenant
configuration or to manage the ARIS databases of a tenant, for example. The individual
commands are transferred as command line parameters. The program provides information
on the success and effect of each command executed.
You can start ARIS Server Administrator from any computer on which the ARIS Client is
installed either in interactive mode or command-line mode. In command-line mode you can
perform actions automatically as there are no prompts in this mode. If you log in as a system
user that has at least the Database administrator function privilege in ARIS Administration
for each tenant, you can manage all databases of this tenant.
You start interactive mode by clicking Start > Programs > ARIS > Administration > ARIS
Server Administrator 10.0.
You start command-line mode by opening the command prompt from the directory <ARIS
installation directory>\tools\ArisAdm.
You can use the following commands and options for the syntax of command-line mode:
<_arisadm><version> [<option>] <command> [<command argument 1>]
or for the syntax of interactive mode:
<command> [<command argument 1>]

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SERVER ADMINISTRATOR COMMAND-LINE TOOL

▪ If you use values with special characters (example: & in the password), you must enclose
the value in quotes. For additional information, please refer to the help and support
center for your operating system.
▪ On the server, system messages in ARIS Server Administrator are always output in the
ARIS installation language.
▪ For example, if you use scripts for daily backups, we strongly recommend that you
protect these scripts at the operating system level, or enter passwords encrypted.

Option Description
-s <server[:<port>]> Server on which the command should be carried out.

-u <user> <password> User name and password of a system user with the
required privileges.

-l <file name> Enables the logging of all program operations in the


specified log file. The file indicates which operation was
performed at what time and with what result.

-cf <command file> Starts a command file containing executable commands.

-sc <schema context> Context the schema uses. ARIS is set as the default.

-t <tenant> Tenant for which the command should be carried out. The
default is no tenant.

-ssl The SSL connection used.

Replace the text surrounded by <pointed brackets> by your individual values. The parts of the
command that are surrounded by [brackets] are optional. You can use them if necessary.
Default commands are listed below. Advanced commands are described in related documents
if required.

Command Description and syntax


backup Saves a database <dbname> as an adb file in a directory
<archivedir>.
If the backup is started using the -c option, saving the database
to the backup file starts only after all ongoing operations, such
as a merge procedure or an XML import, are complete.
Syntax
backup <dbname>|-c |all <archivedir> [-p <password for
encryption>] [<alternatename>]

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SERVER ADMINISTRATOR COMMAND-LINE TOOL

Command Description and syntax


backupasn Extracts the state that corresponds to the specified change list
number <asn> from a versioned database <dbname> to an ADB
file in the directory <archivedir>. You can select either a change
list number <asn> or 'head' as a state. 'head' represents the last
versioned state
Syntax
backupasn <dbname>|all <archivedir> <asn>|head [-p
<password for encryption>] [<alternatename>]
backupsystemdb Saves the central system database that contains data such as
filters, model templates, and scripts in an ADB file in a directory
<archivedir>.
Syntax
backupsystemdb <archivedir> [<alternatename>]
backupunversioned Saves a versioned database <dbname> as a non-versioned ADB
file in a directory <archivedir>.
Syntax
backupunversioned <dbname> <archivedir>
clearchartdata Removes statistics data that is used, for example, to generate
charts displayed in ARIS Administration > Charts > Modeling.
You can remove statistics data for one or all databases entirely
or ahead of a certain date. The date must be given as
dd/mm/yyyy.
Syntax
clearchartdata <dbname> [date]
<dbname>: If you enter the name of a database, only statistic
data of this specific database is deleted.
all: Deletes statistic data of all databases on this tenant.
date: Deletes statistic data from a certain date [dd/mm/yyy].

copy Copies a database from <fromdbname> to <todbname>.


Syntax
copy <fromdbname> <todbname>
createdb Creates a new ARIS database with the name <dbname>.
Syntax
createdb <dbname> [versioned]

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SERVER ADMINISTRATOR COMMAND-LINE TOOL

Command Description and syntax


delete Deletes the database <dbname>. When using the force option,
the database will be deleted even if users are logged in.
Syntax
delete <dbname>|all [force]
dropversions Deletes all versions of a database <dbname> up to the version
<new min version>.
Syntax
dropversions <dbname> <new min version>
encrypt Encrypts passwords <password> for use in batch files.
Syntax
encrypt <password>
exit Exits the interactive mode.

exportscript Exports a script of type


<MACRO|REPORT|REPORTTEMPLATE|SEMCHECK|PROFILE>
with the identifier <scriptid> to an export directory
<exportdirectory>.
Syntax
<MACRO|REPORT|REPORTTEMPLATE|SEMCHECK|PROFILE>
<scriptid> <exportdirectory>
help help provides an overview of all commands including syntax
description and possible parameters. help <command> provides
help for the command you specified.
Syntax
help [<command>]
importfilter Imports a method filter <importfile>.
Syntax
importfilter <importfile>

importscript Imports a script <importfile> of type


<MACRO|REPORT|REPORTTEMPLATE|SEMCHECK|PROFILE> in
the specified category <categoryname>.
Syntax
importscript
<MACRO|REPORT|REPORTTEMPLATE|SEMCHECK|PROFILE>
<importfile> <categoryname>

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SERVER ADMINISTRATOR COMMAND-LINE TOOL

Command Description and syntax


indexstate Displays the status of the internal cloud search data index.
Syntax
indexstate <database name>

interactive Starts the program in the interactive mode.

kill Closes the connection <sessionid> of the current tenant.


Syntax
kill <sessionid>|all
killtask Terminates the given server activity <taskid> on instance
<instanceid>, for example, a report that is unable to complete.
Syntax
killtask <instance id> <task id> [force]
To obtain the <instanceid> and <taskid> identifiers, use the
monitor command.

list Lists all of the tenant's registered databases. By default, only


the databases of the current schema context will be listed.
When using the all option, all databases will be listed (including
BO databases, for example).
Syntax
list [all]
lockdb Locks the database with the name <dbname>, or all databases.
Users can no longer log in.
Syntax
lockdb <dbname>|all
maintain Starts the regeneration of search indexes (Cloud Search) for the
specified ARIS database or all ARIS databases. Given the fact
that running this command may be very time-consuming, it is
recommended that you run it only if an error occurs and that
you schedule a corresponding maintenance window.
Syntax
maintain <dbname>|all

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SERVER ADMINISTRATOR COMMAND-LINE TOOL

Command Description and syntax


maintainancemode Indicates the current maintenance mode. maintenancemode
on prevents ARIS Server from automatically updating
databases. This can help you reduce the downtime after an ARIS
Server update because time-consuming maintenance jobs are
automatically stopped for all databases. If you use this option,
make sure to run the maintain command manually for related
databases if required. If you select maintenancemode off, all
database maintenance jobs are run again.
Starts the regeneration of search indexes (Cloud Search) for the
specified ARIS database or all ARIS databases. Given the fact
that running this command may be very time-consuming, it is
recommended that you run it only if an error occurs and that
you schedule a corresponding maintenance window.
Syntax
maintain <dbname>|all
Syntax
maintainacemode on|off
no parameter: Reports the current mode.
on: Turns the maintenance mode on and prevents ARIS Server
from maintaining databases.
off: Turns the maintenance mode off and allows ARIS Server
maintaining databases automatically.

migrate Migrates an ARIS 7.1 or 7.2 database <dbname> from an ADB file
<archive>, or migrates all ADB files from a directory
<archivedir>. You need the password of the system user
system to migrate an individual database. To migrate multiple
databases the passwords must be supplied to every single
database in command-line mode. Use the -fv option (forward
versioning) to store database versions only for ARIS versions
prior to 10.0.14.
Syntax
migrate [<archive>|<archivedir>]|<systempassword> [-fv]

monitor Displays all tenant activities in progress, such as backup, XML


export etc.

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SERVER ADMINISTRATOR COMMAND-LINE TOOL

Command Description and syntax


rename Renames the database from <olddbname> to <newdbname>.
When using the force option, the database will be renamed even
if users are still logged in.
Syntax
rename <olddbname> <newdbname> [force]
reorg Semantically reorganizes the database <dbname> or all
databases by deleting all objects and connection definitions that
do not have occurrences in any model.
Options available:
▪ CXNDEFS_IN_MATRIX_MODELS
Connection definitions for which no occurrence exists are
not deleted when used in models of type Matrix model.
▪ USERDEF_CONTENT_SYMBOLS
User-defined symbols that are not allowed by ARIS Method
on the current server are replaced by the method-based
default symbol.
▪ USERDEF_CONTENT_MODELS
User-defined models that are not allowed by ARIS Method
on the current server are deleted.
▪ USERDEF_CONTENT_ATTRS
User-defined attributes that are not allowed by ARIS
Method on the current server are deleted.
▪ NO_DEFS
If you do not set an option, object definitions for which no
occurrence exists are deleted by default.
Syntax
<dbname>|all [options]
restore Restores a database <dbname> from an ADB file <archive>, or
restores all ADB/BDB files from a directory. Use the -fv option
(forward versioning) to store database versions only for ARIS
versions prior to 10.0.14.
Syntax
restore <archive>|<archivedir> [<dbname>] [-p
<password for decryption>] [-b <bucket ID>] [-fv]

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SERVER ADMINISTRATOR COMMAND-LINE TOOL

Command Description and syntax


restoresystemdb Restores the central system database that contains data such
as filters, model templates, and scripts from a system database
backup file (ADB) <archive>. You can also update the system
database using the updatesystemdb command
After performing an update setup, update the system
configuration of each operational tenant (filters, templates, and
scripts) based on the supplied system database (ARIS_DVD
3/Content/SystemDB/*.adb). Any content you have created is
retained.
Syntax
updatesystemdb <archive>
You can execute the command for several tenants at the same
time.
Syntax
restoresystemdb <archive>
restoreunversioned Generates a non-versioned database <dbname> from an ADB
file <archive> of a versioned database. Also restores databases
based on multiple ADB/BDB files of a directory.
Syntax
restoreunversioned <archive>|<archivedir>
[<dbname>] [-p <password for decryption>]
restoreversioned Generates a versioned database <dbname> from an ADB file
<archive> of a non-versioned database. Also restores databases
based on multiple ADB/BDB files of a directory. In case the
option -no_baseline is specified, no initial version in archive is
created. Use the -fv option (forward versioning) to store
database versions only for ARIS versions prior to 10.0.14.
Syntax
restoreversioned <archive>|<archivedir> [<dbname>]
[-p <password for decryption>] [-no_baseline] [-fv]
schemacontext Changes the schema context of the current tenant. Thus, it is
possible to save ARIS Optimizer databases. Possible values are
aris and bo.
Syntax
schemacontext <new schema context>

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SERVER ADMINISTRATOR COMMAND-LINE TOOL

Command Description and syntax


server Changes the current ARIS Server.
Syntax
server <server[:<port>]> <tenant> <user> [<password>]
[-ssl]
sessions Displays all database connections of the current tenant.
Syntax
sessions [byuser|bydatabase]
set Displays or changes tenant settings. If no parameters are
specified, all settings are displayed. If only <key> is entered, all
settings are deleted. If <key> is entered together with <value>,
the settings are changed accordingly.
Syntax
set [<key>] [<value>]
setindexbucket Specifies the bucket ID for a database.
Syntax
setindexbucket <dbname> <bucket ID>

setindexrank Sets the initial index rank for a database <dbname>. The higher
the rank <rank>, the earlier the index is started during cloud
search startup. The rank is a number, for example, 5.
Syntax
setindexrank <dbname> <rank>
statistic Returns the number of all database objects.
Syntax
statistic <dbname>|all
threaddump Triggers a thread dump on instance <instanceID>. An instance
ID can refer to a runnable, such as abs <s, m, or l> or report <s,
m, or l>, or to a runnable type, such as abs or report.
The thread dump is written to the threaddump.log file.
Syntax
threaddump <instanceID>
unlockdb Unlocks the database with the name <dbname>, or all
databases.
Syntax
unlockdb <dbname>|all

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SERVER ADMINISTRATOR COMMAND-LINE TOOL

Command Description and syntax


updatesystemdb After performing an update setup, update the system
configuration of each operational tenant (filters, templates, and
scripts) based on the supplied system database (ARIS_DVD
3/Content/SystemDB/*.adb). Any content you have created is
retained.
Syntax
updatesystemdb <archive>
You can execute the command for several tenants at the
same time.
userwipeout Clears the user identification of one or multiple deleted users
from one or all databases. The attributes Last modifier,
Creator, and the user name in change list descriptions is set to
unknown.
Syntax
userwipeout <dbname>|all [<user>][,<user>]
version Displays the versions of the programs and libraries in use.

In the following example, a database is reorganized, whereby all of the objects and
connections in the database that do not have an occurrence are deleted.

Warning
If you are using an object library, you should reorganize databases only when each object
definition occurs in at least one overview model. If elements have already been created for
later use but do not yet occur in models, these elements are deleted during the consolidation.
Reorganization in interactive mode
1. Click Start > Programs > ARIS > Administration > ARIS Server Administrator 10.0. The
MS DOS input window opens and ARIS Server Administrator is launched in interactive
mode.
2. Use the server command to connect to the relevant ARIS Server:
Syntax
server <server name>[:<port number>] <tenant> <user name>
The parts of the command that are surrounded by brackets are optional, that is, you can
use them if necessary.
Example
server arissrv.eur.ag:80 default system
The password is requested.
3. Enter the user's password. In this example, manager. The connection is established.
4. Enter the command for the reorganization of the United Motor Group database:

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SERVER ADMINISTRATOR COMMAND-LINE TOOL

reorg "United Motor Group"


The database is reorganized. The deleted items are listed.
Reorganization in command-line mode
1. Open the command prompt from the directory <ARIS installation
directory>\tools\ArisAdm.
2. Enter the command line parameters:
Syntax
arisadm<version> -s <server name> -t <tenant> -u <user name> <password>
reorg <database name>
Example
arisadm.bat -s arissrv.eur.ag -t default -u system manager reorg "United
Motor Group"
The database is reorganized. The deleted items are listed.
To obtain information on the ARIS Server administrator commands, enter help or help
<command>.

1.1 Execute the backupsystemdb command


You can save the central system database as ADB file in a directory <archivedir> manually. It
contains data such as filters, model templates, scripts, and ARIS method extensions, such as
user-defined attributes, models or objects.
If you use ARIS 9.8 service release 2 or newer versions, the system database will be backed up
automatically during a tenant backup.

Prerequisites
▪ ARIS Server Administrator is installed.
▪ You know the credentials of the superuser, or you have the Server administrator function
privilege.

Procedure
1. Click Start > Programs > ARIS > Administration > ARIS Server Administrator 10.0 if
you accepted the program group suggested by the installation program. Under a Linux
operating system, execute the arisadm.sh shell script instead. To do so, enter: su -c
arisadm.sh aris10. The command prompt opens and ARIS Server Administrator is
launched in interactive mode.
2. Establish a connection to the server and tenant:
Syntax: server <server name>:<port number> <tenant> <user name> <password>
Example: server arissrv:1080 default system manager
3. Enter backupsystemdb <archivedir>[<alternatename>].

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SERVER ADMINISTRATOR COMMAND-LINE TOOL

The system configuration, managing, for example, ARIS method extensions, report scripts,
scheduled reports, macros, semantic checks, filters and templates, of this tenant will be
saved.

1.2 Execute the restoresystemdb command


Restores the central system database that contains data such as ARIS method extensions,
filters, model templates, and scripts from a previously saved system database (page 11) (ADB
file) <archive>. You can also update the system database using the updatesystemdb (page
12) command.

Prerequisites
▪ ARIS Server Administrator is installed.
▪ You know the credentials of the superuser, or you have the Server administrator function
privilege.
▪ You have access to the backup file (<archive>)

Procedure
1. Click Start > Programs > ARIS > Administration > ARIS Server Administrator 10.0 if
you accepted the program group suggested by the installation program. Under a Linux
operating system, execute the arisadm.sh shell script instead. To do so, enter: su -c
arisadm.sh aris10. The command prompt opens and ARIS Server Administrator is
launched in interactive mode.
2. Establish a connection to the server and tenant:
Syntax: server <server name>:<port number> <tenant> <user name> <password>
Example: server arissrv:1080 default system manager
3. Enter restoresystemdb <archive>.
The system configuration, managing, for example, report scripts, macros, semantic checks,
filters and templates, of this tenant will be restored.

1.3 Execute the updatesystemdb command


When you update the ARIS Server using the update setup, the default tenant's system
database is updated automatically. For all additional tenants you must update the system
databases with the provided database manually. If you do not update system databases, all
updates, for example, ARIS method extensions, concerning scripts, filters and templates will
not be available.

Prerequisites
▪ ARIS Server Administrator is installed.

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SERVER ADMINISTRATOR COMMAND-LINE TOOL

▪ You know the credentials of the superuser, or you have the Server administrator function
privilege.
▪ You have access to the most recent system database (<installation DVD
3>/Content/SystemDB/<ADB file>)
▪ You have backed up all data that will be overwritten during the update.

Procedure
1. Click Start > Programs > ARIS > Administration > ARIS Server Administrator 10.0 if
you accepted the program group suggested by the installation program. Under a Linux
operating system, execute the arisadm.sh shell script instead. To do so, enter: su -c
arisadm.sh aris10. The command prompt opens and ARIS Server Administrator is
launched in interactive mode.
2. Establish a connection to the server and tenant:
Syntax: server <server name>:<port number> <tenant> <user name> <password>
Example: server arissrv:1080 default system manager
3. Enter updatesystemdb <name of ADB file on DVD>.
The system configuration of this tenant, managing, for example, ARIS method extensions,
report scripts, scheduled reports, macros, semantic checks, filters, and templates, will be
updated. User-defined changes made in the configuration will remain.

1.4 Execute the userwipeout command


Even if a user is deleted in the User Management of the ARIS Administration, in ARIS
databases the user name stays visible in the Creator and the Last modifier model and object
attributes, and in change list descriptions. This also applies to archived models and objects.
You can anonymize user data according to GDPR.

Warning
Make sure to only anonymize deleted users. If you anonymize existing users, the user names
are anonymized in all attributes, such as Creator, Last modifier, and the user names in
change list descriptions.

Prerequisites
▪ ARIS Server Administrator is installed.
▪ You know the credentials of the superuser, or you have the Server administrator function
privilege.
▪ The database must be locked for other users.

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Procedure
1. Click Start > Programs > ARIS > Administration > ARIS Server Administrator 10.0 if
you accepted the program group suggested by the installation program. Under a Linux
operating system, execute the arisadm.sh shell script instead. To do so, enter: su -c
arisadm.sh aris10. The command prompt opens and ARIS Server Administrator is
launched in interactive mode.
2. Establish a connection to the server and tenant:
Syntax: server <server name>:<port number> <tenant> <user name> <password>
Example: server arissrv:1080 default system manager
3. Enter: userwipeout <dbname>|all <user>,<user>
User identifications of one or multiple users are deleted from one or all databases. The
attributes Last modifier, Creator, and the user name in change list descriptions is set to
unknown.

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2 Legal information

2.1 Documentation scope


The information provided describes the settings and features as they were at the time of
publishing. Since documentation and software are subject to different production cycles, the
description of settings and features may differ from actual settings and features. Information
about discrepancies is provided in the Release Notes that accompany the product. Please
read the Release Notes and take the information into account when installing, setting up, and
using the product.
If you want to install technical and/or business system functions without using the
consulting services provided by Software AG, you require extensive knowledge of the system
to be installed, its intended purpose, the target systems, and their various dependencies. Due
to the number of platforms and interdependent hardware and software configurations, we
can describe only specific installations. It is not possible to document all settings and
dependencies.
When you combine various technologies, please observe the manufacturers' instructio ns,
particularly announcements concerning releases on their Internet pages. We cannot
guarantee proper functioning and installation of approved third-party systems and do not
support them. Always follow the instructions provided in the installation manuals of the
relevant manufacturers. If you experience difficulties, please contact the relevant
manufacturer.
If you need help installing third-party systems, contact your local Software AG sales
organization. Please note that this type of manufacturer-specific or customer-specific
customization is not covered by the standard Software AG software maintenance agreement
and can be performed only on special request and agreement.

2.2 Support
If you have any questions on specific installations that you cannot perform yourself, contact
your local Software AG sales organization
(https://www.softwareag.com/corporate/company/global/offices/default.html). To get
detailed information and support, use our websites.
If you have a valid support contract, you can contact Global Support ARIS at: +800
ARISHELP. If this number is not supported by your telephone provider, please refer to our
Global Support Contact Directory.

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SERVER ADMINISTRATOR COMMAND-LINE TOOL

ARIS COMMUNITY
Find information, expert articles, issue resolution, videos, and communication with other ARIS
users. If you do not yet have an account, register at ARIS Community.

SOFTWARE AG EMPOWER PORTAL


You can find documentation on the Software AG Documentation website
(https://empower.softwareag.com/). The site requires credentials for Software AG's Product
Support site Empower. If you do not yet have an account for Empower, send an e-mail to
empower@softwareag.com with your name, company, and company e-mail address and
request an account.
If you have no account, you can use numerous links on the TECHcommunity website. For any
questions, you can find a local or toll-free number for your country in our Global Support
Contact Directory and give us a call.

TECHCOMMUNITY
On the TECHcommunity website, you can find documentation and other technical
information:
▪ Use the online discussion forums, moderated by Software AG professionals, to ask
questions, discuss best practices, and learn how other customers are using Software AG
technology.
▪ Access articles, code samples, demos, and tutorials.
▪ Find links to external websites that discuss open standards and web technology.
▪ Access product documentation, if you have TECHcommunity credentials. If you do not,
you will need to register and specify Documentation as an area of interest.

EMPOWER (LOGIN REQUIRED)


If you have an account for Empower, use the following sites to find detailed information or
get support:
▪ You can find product information on the Software AG Empower Product Support website.
▪ To get information about fixes and to read early warnings, technical papers, and
knowledge base articles, go to the Knowledge Center.
▪ Once you have an account, you can open Support Incidents online via the eService
section of Empower.
▪ To submit feature/enhancement requests, get information about product availability, and
download products, go to Products.

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