Neeraj Goel: Professional Summary Languages

Neeraj Goel
New Delhi 110011
798 262 5973
Professional Summary Languages
A competent professional with 4 plus years of experience in Business Analyst-IT with in-depth English
knowledge of business processes in Insurance industries. Known and recognized for working
collaboratively across all levels and with all constituencies to understand and solve problems
through effective use of systems and technology. Proven success in delivering the projects within Hindi
budget and specified time frames.
Employment History
Business Analyst, Religare Health Insurance Co. Ltd., Gurugram, Haryana

Aug. 2016 – Present Skills
Defining the scope of the project

Elicitation & gathering project requirements Project Management
Gathering and eliciting requirements, discussing and understanding business requirements

with clients, translating and simplifying business requirements into easy to understand and
implementable technological solutions through extensive documentation in the form of Creative Thinking & Problem Solving
Business Requirement Documents (BRDs) or Change Requests, Process Work flows, Flow
Diagrams / Flowcharts and Project Plans.
Requirement specification Documentation & Writing Skills
Documentation in the form of Business Requirement Documents (BRDs) or Change
Requests, Process Work flows, Flow Diagrams / Flowcharts and Project Plans.
Translating requirements to the team Stakeholder Management
After a requirement specification is written and reviewed by stakeholders, it is presented to
the development team. Helping the team to understand all requirements correctly and get
answers to all questions that they might have. Time Management
Performing acceptance testing
Assisting in and developing Business Scenarios and Test Cases for UAT and Regression
Testing. Coordinating and overseeing all phases of the Software Development Life Cycle Process Modelling
(SDLC) from Analysis, Design, Development and Testing right up to Deployment, and
Support; primarily using the Waterfall Model. Preparing documents, manuals and
presentations to serve as guides of new functionality and providing training and demos to User Acceptance Testing
users in new features and in using the system effectively.
Project Management
Project Monitoring Project Progress and Tracking issues and requirements through JIRA Strong Leadership
and facilitating their timely closure.
Designing Automated Solutions for existing process
Identifying opportunities for automation and devising and suggesting solutions to Ability to work in a fast-paced environment &
automate business processes by empowering users to handle the said activities through work with cross-functional teams
the system itself thereby reducing manual labor.
Product Owner
Assuming complete Product ownership of the company’s various portal & application Stakeholder Meetings
which includes
Online Sales- https://
Online Renewals - https://
Lead Management
Projects Handled: System-New Business.
Lead Management System-Renewals
Project Title: Payment & Renewal Journey Revamp
Technologies: PHP, Laravel, html, css, Angular JS
Description: Streamlining the login journey for customers
Project Title: Smartech Implementation

Description: This helps in setting up right customer communication in an automated way.
Project Title: Automated Lead Allocation

Description: This helps in assigning lead to most eligible callers waiting in queue based on
his skill set.
Project Title: Cookie Profiling

Description: Cookie profiling helps to target potential customers and obtain a possible
product purchase from them by knowing a user’s browsing habits, including sites visited,
age, marital status, and political and religious affiliations.
Claims Engineer, Taarani Insurance Surveyors & Loss Assessors Pvt. Ltd..
Ghaziabad, Uttar Pradesh
Jun. 2014 – Oct. 2015
Visiting accident/loss scenes such as residential properties and workplaces.

Liaising with a range of professionals including the police, medical staff, solicitors and
loss adjusters.
Writing reports and completing paperwork.
Education
Annamacharya Institute of Technology & Sciences, Hyderabad, Telangana

Bachelor in Technology, Electrical & Electronics Engineering, Jun. 2013
Awards
 Awarded “Spirit of Guardian” in Guardian India Operations Pvt. Ltd., 2020

 Awarded “Best Employee”
Additional in Care Health Insurance Co. Ltd., 2019, 2018 & 2017
information
Name: Neeraj Goel

Date of Birth:
Father’s Name:
Mother’s Name: ???

Hobbies: Traveling, social services and drawing cartoons
Declaration
I hereby declare that all the above furnished information is true to the best of my knowledge
and belief.
Mayank Rajput

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Neeraj Goel

New Delhi 110011

798 262 5973

Professional Summary Languages

Business Analyst, Religare Health Insurance Co. Ltd., Gurugram, Haryana

Deﬁning the scope of the project

Gathering and eliciting requirements, discussing and understanding business requirements

Project Title: Smartech Implementation

Project Title: Automated Lead Allocation

Project Title: Cookie Proﬁling

Visiting accident/loss scenes such as residential properties and workplaces.

Annamacharya Institute of Technology & Sciences, Hyderabad, Telangana

 Awarded “Spirit of Guardian” in Guardian India Operations Pvt. Ltd., 2020

Name: Neeraj Goel

Mother’s Name: ???

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