9/10

SPECIALIZATION
(HOUSEKEEPING)

MARIA ANGELICA S. INCION

Writer

Department of Education • Republic of the Philippines

TLE 9/10 - HOUSEKEEPING
Quarter 3 -Week 7 & 8
1
 HOUSEKEEPING Quarter 3 (Week 7 & 8)
LO2: CARE FOR THE GUEST PROPERTY
Lesson 7: Make Simple Repairs on Clothes and Linen in Accordance with
the Establishment Procedure
Lesson 8: Value the Set Ethical Standards for Guest Security and
Confidentiality
Writer: Maria Angelica S. Incion

This module is designed to acquire knowledge, skills, and attitude in performing the
Housekeeping tasks by providing a series of learning activities to achieve the following learning
competencies: 1) Perform proper handling of trolleys and other equipment; 2) Observe proper
cleaning of tools, materials, and equipment according to standards and procedures, and 3)
Practice safekeeping practices in accordance with establishment standards.
Read the instructions below to accomplish the objectives intended for each lesson

● Read and understand the content for each lesson.

● Follow the instructions carefully to perform the activities given.
● You may ask guidance from your teacher or guardian to further understand the lesson.
● Assess yourself and apply the concepts and skills that you have learned.
● Perform all activities given following the instruction.
● Have fun learning.

After going through this module, you are expected to:

● Make Simple Repairs on Clothes and Linen in Accordance with the
Establishment Procedure
● Value the set ethical standards for guest security and confidentiality.

A. SEQUENCING:
Directions: Arrange the steps of sewing a flat button chronologically. Use numbers 1-5 to
indicate the steps. Write your answers in your answer sheet.

_____________1. Push needle through the backside

_____________2. Secure the thread and cut the excess thread.
_____________3. Thread the needle
_____________4. Put the needle in the first set of holes and in the remaining holes.
_____________5. Mark the right step spot.

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Quarter 3 -Week 7 & 8
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SEQUENCING
Directions: Arrange the following standard and effective procedures in preparing and cleaning
shoes chronologically. Write letters A-H in the space provided before each number.
___________1. Apply the appropriate polish with a polish application brush.
___________2. Use the soft cloth to polish and buff shoes until they shine all over
___________3. Wait for a minute to allow the shoes to dry.
___________4. Remove dirt from the shoes.
___________5. Remove laces (if there is)
___________6. Place shoe onto shoetree.
___________7. Check laces – replace with new ones if needed, re-lace the shoe.
___________8. Work the polish into the surface of the shoes with a shine brush.

All property of guests must be handled properly with care and in accordance with the
establishment procedures, in your previous lessons you have learned how to launder guest’s
clothes, but what if during this process you mistakenly damage the guest clothes?
Every damage needs to be repaired responsibly. When guest items are received,
checked and sorted in the initial process it may be noted that some garments may require minor
repairs. Any item that has been identified for minor repairs will be sent to the sewing
department after washing but prior to being pressed. Minor repair includes the replacement of
missing buttons and stitching hems and are usually done free of charge. It is always wise to
keep a stock of sewing threads, zips and buttons of different styles and colors so these requests
may be met.
Large laundries may have access to their own sewing room where one or several
seamstresses work. There will need to be several different styles of sewing machines such as
straight needlework, a hemmer and an overlocked.
In this module you will learn ways of repairing guest’s clothes and linen in accordance
with the establishment standards.
BASIC DARNING AND MENDING FOR CLOTHING AND LINEN
DARNING A HOLE
First clear the loops of fluff and broken ends of threads from knit ted garments or clip
away ragged edges from machine knit fabrics. Always use a darning ball under large holes.

1. Make the darn the shape of the hole.

2. Darn up and down the hole first; work on the wrong side.
3. Choose mending as fine as the material of the garment.
4. Begin a good distance away from the hole in order to reinforce
the thin parts round the hole.
5. Space the rows of darning the width of a strand of mending
apart.
6. Pick up the backs of the loops only unless the material is very
fine.
7. Leave loops at the ends of each row and darn so that stitches
alternate with spaces between stitches in the previous rows.

TLE 9/10 - HOUSEKEEPING

Quarter 3 -Week 7 & 8
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8. Pick up the edge of the hole in one row then go over the
edge of the hole in the next row. If you have cleared the
edges of the hole you will find this will be easy and will
make a neater mend on the right side of the garment.
9. Continue the darn over the thin place beyond the hole.

DARNING OVER THE FIRST ROWS OF DARNING

1. Darn over the hole only and about two stitches of darning
beyond.
2. Leave loops at the ends of each row, and only pick up on
the needle the darning stitches.
3. Pick up the alternate strands of mending in first row. In
alternate rows, pick up the strands of mending you passed
over in the previous row

DARNING ON KNITTED FABRICS

The first stage in darning on knitted fabrics is the
same as an ordinary darn, but the direction of the
second set of stitches is diagonal.

SEWING A BUTTONS
One common damage of clothes is when buttons were accidentally or mistakenly
removed in its place. This needs immediate repairs. Here is the simple way of sewing buttons.

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Quarter 3 -Week 7 & 8
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SEWING A SHANK BUTTON
Step 1. Follow the first 3 steps of sewing a flat button.
Step 2. Bring your needle through to through the
shank and back down through the garment.
Make sure not to sew the button too tightly. It
should be close enough that it isn’t dangling
off.
Step 3. Repeat this step four or five times to secure
the button. When finished, pull the needle
again to the front and thread it through the
stitches that you have made. This will help
secure the thread.
Step 4. Push your needle down through the fabric to
the back. To secure the thread, start with a
loose stitch on the underside of the fabric.
Before you tighten stitch, bring the needle around and through the loop like a single knot.
Now pull the thread tight. Repeat these 1 to 3 times.
Step 5. Cut the loose ends of the thread close to the fabric. And that’s it, you’ve just sewed on a
button!

ETHICAL STANDARDS FOR GUEST SECURITY AND CONFIDENTIALITY

Types of confidential and sensitive information

1. Personal information of Guest
2. Credit Card information
3. Complaints of Guest
4. Claims of harassment or discrimination
5. Notes left by the guest in a conference
6. Notes left by the guest in a hotel room.
Maintain Guest Privacy and Confidentiality
 Never repeat anything that you hear from the guest
 Never reveal anything you see in a guest room
 Never “confirm” or “deny” anything relating to a guest.
NOTE: If you breach guest privacy or confidentialities you may be sacked and/or sued.
Guest privacy refers to their right to:
 Enjoy their personal space and freedom while at the venue
 Be free from unwanted attention, interference and/or observation by others.
To Optimize Guest Privacy
 Enquire when and if guests want to be left alone
 Never tell other VIPs are staying
 Never let anyone into VIP guest room
 Divert their telephone when they want privacy
 Liaise with Security staff when necessary.

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Quarter 3 -Week 7 & 8
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ACTIVITY: LET’S DO IT RIGHT!
Directions: Make a video recording or a photo documentation of you doing the following task of
mending guest clothes. You can ask help from elderly to guide you in the steps
you are about to take

TASK 1 Perform darning hole of any kind of fabric. (20 pts.)

TASK 2. Perform sewing a flat button to any clothes with a detach flat button. (20 pts.)

PERFORMANCE TASK RUBRIC:

3
4 2 1
PERFORMANCE CRITERIA (Very
(Excellent) (Satisfactory) (No Attempt)
Satisfactory)
Uses appropriate tools and
materials in mending clothes
and linens according to
standard procedures.
Show the steps-by-steps
procedures appropriately
based on standard procedure
Apply safety precautions while
performing the task
Finish the task according to
standard procedure.
Submit the output on time.

 All property of guests must be handled properly with care and in accordance with
the establishment procedures.
 Every damage needs to be repaired responsibly.
 Minor repair must be done immediately or upon the request of the guest
 Repairs must be done by well trained personnel, if possible, hotels can provide it
outside the hotel.
 It is always wise to keep a stock of sewing threads, zips and buttons of different
styles and colors so these requests may be met.

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Quarter 3 -Week 7 & 8
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TRUE OR FALSE
Directions: Write the word TRUE if the statement is correct and FALSE if it is incorrect. Write
your answers in your answer sheet.
_____________1. It is not ethical to repeat information you hear from hotels guest.
_____________2. If you breach guest privacy or confidentialities, you might be sued.
_____________3. Giving of names of guest to someone is not a form of breaching guest
privacy.
_____________4. Complaints made by guest is one type of confidential and sensitive
information.
_____________5. Never “confirm” or “deny” anything relating to a guest.

SEQUENCING:
Directions: Arrange the steps of sewing a flat button chronologically. Use numbers 1-5 to
indicate the steps. Write your answers in your answer sheet.

__________1. Push needle through the backside

__________2. Secure the thread and cut the excess thread.
__________3. Thread the needle
__________4. Put the needle in the first set of holes and in the remaining holes.
__________5. Mark the right step spot.

DIRECTION: Share your learnings by completing the clauses below.

I have learned that…

_________________________________________________________________
_________________________________________________________________

I have realized that…

_________________________________________________________________
________________________________________________________________

I will apply…
_________________________________________________________________
_________________________________________________________________

TLE 9/10 - HOUSEKEEPING

Quarter 3 -Week 7 & 8
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 Technology and Livelihood Education
HOUSEKEEPING Specialization
ANSWER SHEET

Name: Grade: _____________Section: _____________

Quarter: 3 Week:3-4 Teacher: __ School: ___________________

PRE- TEST LOOKING BACK

1. 1. 6.

2. 2. 7.

3. 3. 8.

4. 4.

5. 5.

CHECK YOUR UNDERSTANDING POST- TEST

1. 1.

2. 2.

3. 3.

4. 4.

5. 5.

REFLECTION

TLE 9/10 - HOUSEKEEPING

Quarter 3 -Week 7 & 8
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