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    Welcome Kit Redemption FAQ - Brand Store

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    qatest1 ratest1
    The document provides instructions for Capgemini employees to redeem their welcome kit. It outlines 9 steps to log in to the brand store portal, enter login credentials, select and add the welcome kit to their cart, enter their shipping address, apply a coupon code, click pay without payment, and complete the order. It then provides answers to frequently asked questions about eligibility, order quantity, kit contents, delivery issues, order tracking, shipping locations, safety, and replacements.

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    Welcome Kit Redemption FAQ - Brand Store

    Uploaded by

    qatest1 ratest1
    2K views3 pages
    The document provides instructions for Capgemini employees to redeem their welcome kit. It outlines 9 steps to log in to the brand store portal, enter login credentials, select and add the welcome kit to their cart, enter their shipping address, apply a coupon code, click pay without payment, and complete the order. It then provides answers to frequently asked questions about eligibility, order quantity, kit contents, delivery issues, order tracking, shipping locations, safety, and replacements.

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    Welcome Kit Redemption FAQ_Brand Store

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    The document provides instructions for Capgemini employees to redeem their welcome kit. It outlines 9 steps to log in to the brand store portal, enter login credentials, select and add the welcome kit to their cart, enter their shipping address, apply a coupon code, click pay without payment, and complete the order. It then provides answers to frequently asked questions about eligibility, order quantity, kit contents, delivery issues, order tracking, shipping locations, safety, and replacements.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    2K views3 pages

    Welcome Kit Redemption FAQ - Brand Store

    Uploaded by

    qatest1 ratest1
    The document provides instructions for Capgemini employees to redeem their welcome kit. It outlines 9 steps to log in to the brand store portal, enter login credentials, select and add the welcome kit to their cart, enter their shipping address, apply a coupon code, click pay without payment, and complete the order. It then provides answers to frequently asked questions about eligibility, order quantity, kit contents, delivery issues, order tracking, shipping locations, safety, and replacements.

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    © All Rights Reserved
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    Frequently Asked Questions:

    Capgemini Welcome Kit Redemption Process

    Please follow these steps to redeem your welcome Kit.

    1. Log in to https://capgeminibrandstore.printstop.co.in/capgemini-welcome-kit/

    2. Enter your registered email id to receive the OTP in your Capgemini mailbox
    3. Enter the OTP in the first box, received on you Capgemini mailbox
    4. Enter your registered password in the next box. (If you are logging for the first time, you will have to
    create your own password)

    5. Click on “ADD TO CART” option on the right side of the page.


    6. Click on “ADD TO CART” option on the bottom of the page again.

    7. Enter your preferred shipping and billing address and press “CONTINUE” (Billing & Shipping address
    should be same).
    8. Please enter the coupon code “WELCOMEKIT” in the Coupon Code field and click on “REDEEM”. By
    default, quantity is set to ‘1’

    9. Click on “PAY” (No payment is needed but click the pay icon to proceed with the order) and complete
    the order. A confirmation screen with the order number would be displayed.
    Who all are eligible to avail this Capgemini Welcome Kit?
    Only Capgemini colleagues who have joined the organization from January 1,2022 onwards are eligible to avail this
    kit. Sub-contractors and Interns are not eligible to avail this benefit.

    How many kits can I order?


    Each Capgemini colleague can order only 1 kit for themselves. Nor can they order the kit on behalf of their
    colleagues.

    What all will be included in this welcome kit?


    • 1 Steel water bottle
    • 1 Capri – Diary
    • 1 Black Matt Watermark Roller Pen - Submarine
    • 1 Capgemini-branded Cap
    • 1 Ibamboo Mug
    • 1 Double-tone cloth bag

    To whom should I escalate if there is a quality or delivery problem?


    You can contact the dedicated helpline set up by our vendor, PrintStop India Pvt. Ltd., on +91 9920705050 and
    press 3 to speak with the Capgemini Service Representative or send an email to prosupport@printstop.co.in

    For any other query you can also contact Poornima (poornima.yuvaraj@capgemini.com)

    How do I track my order?


    After the product is dispatched, tracking details will be sent via email and you can also view the status of your
    order in the portal by going to ‘My Account > Order History’.

    To which all cities in India does PrintStop, ship products?


    We support shipping to all Indian zip codes available on India post
    https://www.indiapost.gov.in/vas/pages/findpincode.aspx

    Is the product safe during shipping?


    Yes, appropriate packing would be done based on the product nature to ensure that it is not damaged in transit.
    Our endeavor is that the product reaches you safely.

    My order is defective/damaged; how do I replace it?


    Please share images of the defective order/item with the PrintStop Customer Support Team to investigate and
    evaluate, and they shall reach out to you on this matter. Please contact the PrintStop Customer Support Team
    either by email at prosupport@printstop.co.in or by calling us at +91 9920705050 (and press 3 to speak with the
    Capgemini Service Representative) with the order number and mention the issue

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