Samsung Galaxy A12 User Manual-English
Samsung Galaxy A12 User Manual-English
Samsung Galaxy A12 User Manual-English
Contents
Features
Biometric security | Dark mode
Getting started
Device layout: Galaxy A12
Start using your device: Turn on your device | Use the Setup Wizard | Transfer data from
an old device | Lock or unlock your device | Side key settings | Accounts | Set up voicemail |
Navigation | Navigation bar | Customize your home screen | Samsung Free | Digital
wellbeing and parental controls | Biometric security | Multi window | Enter text |
Emergency mode
Customize your home screen: App icons | Wallpaper | Themes | Icons | Widgets | Home
screen settings | Status bar | Notification panel
Gallery: View pictures | Edit pictures | Play video | Edit video | Share pictures and videos |
Delete pictures and videos | Group similar images | Take a screenshot
Samsung apps
Galaxy Store | Game Launcher | Samsung Free | Samsung Global Goals | Samsung
Members | Calculator | Calendar | Clock | Contacts | Internet | Messages | My Files |
Phone | Samsung Notes
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Contents
Google apps
Chrome | Drive | Duo | Gmail | Google | Maps | Photos | Play Movies & TV | Play Store |
YouTube | YT Music
Microsoft apps
Outlook | LinkedIn | Office | OneDrive
Settings
Connections: Wi-Fi | Bluetooth | NFC and payment | Airplane mode | Mobile networks |
Data usage | Mobile hotspot | Tethering | Nearby device scanning | Connect to a printer |
Virtual Private Networks | Private DNS | Ethernet
Learn more
Legal information
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Getting started
Galaxy A12
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Getting started
Galaxy A12
Front camera
Volume keys
Rear cameras
Side key/
Fingerprint
Flash
sensor
USB charger/
Accessory port
Headset jack
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Getting started
Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able
to use your previous SIM card. Contact your carrier for more details.
Install SIM/
microSD card
Place the SIM card
and optional
SIM
microSD
microSD™ card
(sold separately)
into the tray with
the gold contacts
facing down.
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Getting started
NOTE Use only charging devices and batteries (if applicable) that are approved
by Samsung. Samsung charging devices and batteries are designed for your
device to maximize battery life. Using other charging devices and batteries may
void your warranty and may cause damage.
TIP While charging, the device and the charger may become hot and stop
charging. This usually does not affect the device’s lifespan or performance and is
in the device’s normal range of operation. Disconnect the charger from the device
and wait for the device to cool down. For more information, visit
samsung.com/us/support/answer/ANS00076952.
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Getting started
Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up
accounts, choose location services, learn about your device’s features, and more.
1. From Settings, tap Accounts and backup > Smart Switch.
2. Follow the prompts and select the content to transfer.
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Getting started
Side key
Press to lock.
Press to turn on the
screen, and then
swipe the screen to
unlock it.
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Getting started
Double press
Choose which feature is launched when the Side key is pressed twice.
Accounts
Set up and manage your accounts.
TIP Accounts may support email, calendars, contacts, and other features. Contact
your carrier for more information.
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Getting started
Set up voicemail
You can set up your voicemail service when you access it for the first time. You can
access voicemail through the Phone app. Options vary by carrier.
1. From Phone, touch and hold the 1 key or tap Voicemail.
2. Follow the tutorial to create a password, record a greeting, and record your
name.
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Getting started
Navigation
A touch screen responds best to a light touch from the pad of your finger or a
capacitive stylus. Using excessive force or a metallic object on the touch screen may
damage the surface of the screen and the damage will not be covered by the
warranty.
Tap
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Getting started
Swipe
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Getting started
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Getting started
Bring your thumb and forefinger together or apart on the screen to zoom in and out.
l Move your thumb and forefinger together on the screen to zoom out.
l Move your thumb and forefinger apart on the screen to zoom in.
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Getting started
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Getting started
Navigation bar
You may navigate your device by using either the navigation buttons or full screen
gestures.
Home
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Getting started
Navigation buttons
Use buttons along the bottom of the screen for quick navigation.
1. From Settings, tap Display > Navigation bar > Buttons.
2. Tap an option under Button order to choose which side of the screen the Back
and Recent apps icons display.
Navigation gestures
Hide the navigation buttons at the bottom of the screen for an unobstructed screen
experience. Instead swipe to navigate your device.
1. From Settings, tap Display > Navigation bar > Swipe gestures to enable the
feature.
2. Tap an option to customize:
l More options: Choose a gesture type and sensitivity.
l Gesture hints: Display lines at the bottom of the screen where each screen
gesture is located.
l Show button to hide keyboard: Show an icon on the bottom right corner of
the screen to hide the keyboard when the device is in portrait mode.
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Getting started
App icons | Wallpaper | Themes | Icons | Widgets | Home screen settings | Status bar |
Notification panel
App icons
Use app icons to launch an app from any Home screen.
◌ From Apps, touch and hold an app icon, and tap Add to Home.
To remove an icon:
◌ From a Home screen, touch and hold an app icon, and then tap Remove from
Home.
NOTE Removing an icon does not delete the app, it just removes the icon from a
Home screen.
Wallpaper
Change the look of the Home and Lock screens by choosing a favorite picture, video,
or preloaded wallpaper.
1. From a Home screen, touch and hold the screen, and then tap Wallpaper.
2. Tap one of the following menus for available wallpapers:
• My wallpapers: Choose from featured and downloaded wallpapers.
• Gallery: Choose pictures and videos saved in the Gallery app.
• Wallpaper services: Enable additional features including guide page and
Dynamic Lock screen.
• Apply Dark mode to Wallpaper: Enable to apply Dark mode to your wallpaper.
• Explore more wallpapers: Find and download more wallpapers from Galaxy
Themes.
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Getting started
Themes
Set a theme to be applied to your Home and Lock screens, wallpapers, and app icons.
Icons
Apply different icon sets to replace the default icons.
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Getting started
Widgets
Add widgets to your home screens for quick access to info or apps.
Customize Widgets
Once you have added a widget, you can customize where it's located and how it
functions.
◌ From a Home screen, touch and hold a widget, and tap an option:
• Remove from Home: Delete a widget from your screen.
• Widget settings: Customize the function or appearance of the widget.
• App info: Review the widget usage, permissions, and more.
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Getting started
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Getting started
Status bar
The Status bar provides device information on the right side and notification alerts on
the left.
Status icons
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Getting started
Notification panel
For quick access to notifications, settings, and more, simply open the Notification
panel.
Device settings
Quick settings
View all
Notification cards
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Getting started
1. From Settings, tap Advanced features > Motions and gestures > Finger sensor
gestures.
2. Tap to enable the feature.
Quick settings
The Notification panel provides quick access to device functions using Quick settings.
◌ Swipe down with two fingers from the top of the screen to display Quick
settings.
• Tap Finder search to search the device.
• Tap Power off for Power off, Emergency mode, and Restart options.
• Tap Open settings to quickly access the device's settings menu.
• Tap More options to reorder Quick settings or to change the button layout.
• Tap a quick setting icon to turn it on or off.
• Touch and hold a quick setting icon to open the setting.
• Drag the Brightness slider to adjust the screen brightness.
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Getting started
Samsung Free
Access live TV shows, news and articles from numerous sources, and interactive
games entirely free of charge.
◌ From a Home screen, swipe right.
TIP To customize Samsung Free, tap More options > Settings.
• Screen time: Set a screen time goal and view your daily average.
• Unlocks: Set a daily goal for how many times you unlock your device and
view your daily average.
• App timers: Set a daily limit for how long you use each app.
Ways to disconnect
• Focus mode: Limit app usage for set periods of time to avoid distractions from
your device.
• Wind down: Enable to turn the screen to grayscale and limit notifications
before going to bed.
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Getting started
Biometric security
Use biometrics to securely unlock your device and log in to accounts.
Face recognition
You can enable Face Recognition to unlock your screen. To use your face to unlock
your device, you must set a pattern, PIN, or password.
• Face recognition is less secure than Pattern, PIN, or Password. Your device could
be unlocked by someone or something that looks like your image.
• Some conditions may affect face recognition, including wearing glasses, hats,
beards, or heavy make-up.
• When registering your face, ensure that you are in a well-lit area and the camera
lens is clean.
1. From Settings, tap Biometrics and security > Face recognition.
2. Follow the prompts to register your face.
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Getting started
• Faster recognition: Turn on for faster face recognition. Turn off to increase
security and make it harder to unlock using an image or video of your
likeness.
• Require open eyes: Facial recognition will only recognize your face when
your eyes are open.
• Brighten screen: Increase the screen brightness temporarily so that your face
can be recognized in dark conditions.
• About unlocking with biometrics: Learn additional information about
securing your device with biometrics.
Fingerprint scanner
Use fingerprint recognition as an alternative to entering passwords in certain apps.
You can also use your fingerprint to verify your identity when logging in to your
Samsung account. To use your fingerprint to unlock your device, you must set a
pattern, PIN, or password.
Fingerprint management
Add, delete, and rename fingerprints.
◌ From Settings, tap Biometrics and security > Fingerprints for the following
options:
• The list of registered fingerprints is at the top of this list. You can tap a
fingerprint to remove or rename it.
• Add fingerprint: Simply follow the prompts to register another fingerprint.
• Check added fingerprints: Scan your fingerprint to see if it has been
registered.
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Getting started
Biometrics settings
Configure your preferences for biometric security options.
◌ From Settings, tap Biometrics and security > Biometrics preferences for the
following:
• Screen transition effect: Show a transition effect when you use biometrics to
unlock your device.
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Getting started
Multi window
Multitask by using multiple apps at the same time. Apps that support Multi window™
can be displayed together on a split screen. You can switch between the apps and
adjust the size of their windows.
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Getting started
Window controls
The Window controls modify the way app windows are displayed in split screen view.
1. Drag the middle of the window border to resize the windows.
2. Tap the middle of the window border for the following options:
• Switch window: Swap the two windows.
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Getting started
Enter text
Text can be entered using a keyboard or your voice.
Expand toolbar
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Getting started
Toolbar
The toolbar provides quick access to features of the keyboard. Options may vary by
carrier.
◌ From the Samsung keyboard, tap Expand toolbar for the following options:
• Emojis: Insert an emoji.
• Stickers: Add illustrated stickers.
• GIFs: Add animated GIFs.
• Voice input: Use Google Voice™ typing.
• Settings: Access keyboard settings.
• Search: Locate specific words or phrases in your conversations.
• Translate: Type words or sentences in the keyboard to translate them
into another language.
• Text editing: Use an editing panel to help pinpoint text that you want to
cut, copy, and paste.
• Modes: Select a keyboard layout.
• Keyboard size: Adjust the height and width of the keyboard.
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Getting started
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Getting started
Return to keyboard
Open settings
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Getting started
Emergency mode
Use Emergency mode to access helpful emergency features and conserve your
device’s power during an emergency situation.
• Restricts application usage to only essential applications and those you select.
• Turns off connectivity features and Mobile data when the screen is off.
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Getting started
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Camera and Gallery
You can capture high-quality pictures and videos using the Camera app. Images and
videos are stored in the Gallery, where you can view and edit them.
Camera
Navigate the camera screen | Configure shooting mode | Live focus | Record videos |
Camera settings
Gallery
View pictures | Edit pictures | Play video | Edit video | Share pictures and videos |
Delete pictures and videos | Group similar images | Take a screenshot
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Camera and Gallery
Camera
You can capture high-quality pictures and videos using the Camera app.
◌ From Apps, tap Camera.
TIP Quickly press the Side key twice to open the Camera app.
Settings
Zoom
Shooting modes
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Camera and Gallery
1. From Camera, set up your shot with the following features:
• Tap the screen where you want the camera to focus.
– When you tap the screen, a brightness scale appears. Drag the slider to
adjust the brightness.
• To quickly switch between the front and rear cameras, swipe the screen up or
down.
• To change to a different shooting mode, swipe the screen right or left.
• To change camera settings, tap Settings.
2. Tap Capture.
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Camera and Gallery
Live focus
Add interactive focus effects to your pictures.
Record videos
Record smooth lifelike videos using your device.
1. From Camera, swipe right or left to change the shooting mode to Video.
2. Tap Record to begin recording a video.
• To take a picture while recording, tap Capture.
• To temporarily stop recording, tap Pause. To continue recording, tap
Resume.
3. Tap Stop when you are finished recording.
Camera settings
Use the icons on the main camera screen and the settings menu to configure your
camera’s settings.
◌ From Camera, tap Settings for the following options:
Pictures
• Swipe Shutter button to edge to: Choose to either take a burst shot or create
a GIF when you swipe the shutter to the nearest edge.
Videos
• Rear video size: Choose an aspect ratio and resolution for videos captured
with the rear cameras.
• Front video size: Choose an aspect ratio and resolution for videos captured
with the front camera.
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Camera and Gallery
Useful features
• Auto HDR: Capture more detail in the bright and dark areas of your shots.
• Pictures as previewed: Save selfies as they appear in the preview without
flipping them.
• Grid lines: Display viewfinder grid lines to help compose a picture or video.
• Location tags: Attach a GPS location tag to your pictures and videos.
• Shooting methods:
– Press Volume key to: Use the Volume keys to take pictures, record video,
zoom, or control system volume.
– Floating shutter button: Add an extra shutter button that you can move
anywhere on the screen.
– Show palm: Hold your hand out with your palm facing the camera to have
your picture taken in a few seconds.
• Settings to keep: Choose whether to launch Camera with the same shooting
mode, selfie angle, and filters as the last time.
• Storage location: Select a memory location.
– A memory card (not included) must be installed to view Storage location.
• Shutter sound: Play a tone when taking a picture.
• Watermark: Add a watermark to the bottom left corner of your pictures.
• Reset settings: Reset the Camera settings.
• Contact us: Contact Samsung support through Samsung Members.
• About Camera: View app and software information.
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Camera and Gallery
Gallery
Go to the Gallery to look at the all the visual media stored on your device. You can
view, edit, and manage pictures and videos.
◌ From Apps, tap Gallery.
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Camera and Gallery
View pictures
Pictures stored on your device are viewable in the Gallery app.
Edit pictures
Enhance your pictures using the Gallery's editing tools.
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Camera and Gallery
Play video
View the videos stored on your device. You can save videos as favorites, and view video
details.
Edit video
Edit videos stored on your device.
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Camera and Gallery
Take a screenshot
Capture an image of your screen. Your device will automatically create a Screenshots
album in the Gallery app.
◌ From any screen, press and release the Side and Volume down keys.
Screenshot Settings
Modify screenshot settings.
◌ From Settings, tap Advanced features > Screenshots.
l Screenshot toolbar: Show additional options after you take a screenshot.
l Hide status and navigation bars: Do not display the status bar or
navigation bars on screenshots.
l Delete shared screenshots: Automatically delete screenshots after they
are shared through the screenshot toolbar.
l Screenshot format: Choose if you would like your screenshots to be saved
as JPG or PNG files.
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Apps
Using apps
Samsung apps
Google apps
Microsoft apps
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Apps
Using apps
Uninstall or disable apps | Search for apps | Sort apps | Create and use folders | Game
Booster | App settings
The Apps list displays all preloaded and downloaded apps. Apps can be downloaded
from Galaxy Store and the Google Play™ store.
◌ From a Home screen, swipe the screen upward to access the Apps list.
1. From Apps, tap Search, and enter a word or words. As you type, matching apps
and settings appear as results on the screen.
2. Tap a result to go to that app.
TIP You can customize the search settings by tapping More options > Finder
settings.
Sort apps
App shortcuts can be listed alphabetically or in your own custom order.
◌ From Apps, tap More options > Sort for the following sorting options:
• Custom order: Arrange apps manually.
• Alphabetical order: Sort apps alphabetically.
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Apps
1. From Apps, touch and hold an app shortcut, and then drag it on top of another
app shortcut until it is highlighted.
2. Release the app shortcut to create the folder.
• Folder name: Name the folder.
• Palette: Change the folder color.
• Add apps: Place more apps in the folder. Tap apps to select them, and
then tap Done.
3. Tap Back to close the folder.
Delete a folder
When you delete a folder, the app shortcuts return to the Apps list.
Game Booster
Get optimized performance while playing games based on your usage. Block
notifications and enable features to improve your gaming experience.
◌ While playing a game, swipe up from the bottom of the screen to view the
navigation bar. The following options are seen on the far right and left sides:
• Screen touch lock: Lock the screen to prevent accidental taps. This is
the default option.
• Game Booster: Configure other options, including performance
monitoring and blocking the navigation bar, screen touches, and
screenshots.
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Apps
App settings
Manage your downloaded and preloaded apps.
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Apps
• Open: Launch the app. Not all apps have this option.
• Uninstall/Disable: Uninstall or disable the app. Some preloaded apps can only
be disabled, not uninstalled.
• Force stop: Stop an app that is not working correctly.
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Apps
Samsung apps
The following apps may be preloaded or downloaded over-the-air to your device
during setup. Apps can be downloaded from Galaxy Store and the Google Play™ store.
Galaxy Store | Game Launcher | Samsung Free | Samsung Global Goals | Samsung
Members | Calculator | Calendar | Clock | Contacts | Internet | Messages | My Files | Phone |
Samsung Notes
Galaxy Store
Find and download premium apps that are exclusive to Galaxy devices. A Samsung
account is required to download from Galaxy Store.
Game Launcher
Automatically arrange all your games in one place. For more information on Game
Launcher, visit samsung.com/us/support/owners/app/game-launcher.
TIP If Game Launcher is not seen in the Apps list, then from Settings, tap
Advanced features > Game Launcher, and then tap .
Samsung Free
Access live TV shows, news and articles from numerous sources, and interactive
games entirely free of charge.
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Apps
Samsung Members
Get more and do more from your Galaxy device. Enjoy DIY support tools and exclusive
experiences and content — for Samsung members only. Samsung Members may be
preloaded on your device, or you can download and install it from Galaxy Store or the
Google Play store.
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Apps
Calculator
The Calculator app features both basic and scientific math functions, as well as a unit
converter.
Unit converter
Convert between
measurements. Scientific mode
History
View past
calculations.
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Apps
Calendar
The Calendar app can be connected to your various online accounts to consolidate all
your calendars in one place.
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Apps
Add calendars
Add your accounts to the Calendar app.
1. From Calendar, tap Navigation drawer > Calendar settings > Alert
style. The following options are available:
• Light: Receive a notification and hear a short sound.
• Medium: Get a full screen alert and hear a short sound.
• Strong: Get a full-screen alert and ring sound that persist until dismissed.
2. Depending on the alert style selected above, the following sound options are
available:
• Ring once sound: Choose the alert sound for Light or Medium alert styles.
• Keep ringing sound: Choose the alert sound for the Strong alert style.
Create an event
Use your Calendar to create events.
Delete an event
Delete events from your Calendar.
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Apps
Clock
The Clock app offers features for keeping track of time and setting alarms.
Add alarm
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Apps
Alarm
Use the Alarm tab to set one-time or recurring alarms and choose options for how to
be notified.
Delete an alarm
You can delete an alarm that you created.
Alert settings
You can set the device to vibrate for alarms and timers whether the Sound mode is set
to Mute or Vibrate.
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Apps
World clock
The World clock lets you keep track of the current time in multiple cities around the
globe.
Search Location
Find a particular Center the globe on
place. your current location.
Globe
Drag to spin and
see times around
the world.
City
View the current
time and add to your
list of cities.
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Apps
Weather settings
Show weather information on your World clock.
Stopwatch
The Stopwatch lets you time events down to a hundredth of a second.
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Apps
Timer
Set a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.
Preset timer
Name and save preset timers.
Timer options
You can customize the Timer options.
General settings
View and configure settings for all Clock tools.
◌ From Clock, tap More options > Settings.
• Customization Service: Sign in to your Samsung account to customize
personal content in supported apps.
• About Clock: View the current software version and check for updates.
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Apps
Contacts
Store and manage your contacts. You can synchronize with personal accounts added
to your device. Accounts may also support email, calendars, and other features.
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Apps
Create a contact
1. From Contacts, tap Create contact.
2. Enter details for the contact, and then tap Save.
Edit a contact
When editing a contact, you can tap a field and change or delete information, or you
can add more fields to the contact’s list of information.
Favorites
When you mark contacts as favorites, they are grouped at the top of your contact list
and easily accessible from other apps.
Share a contact
Share a contact with others by using various sharing methods and services.
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Apps
Direct share
Share content directly with your contacts from within any app. Once enabled, your
frequent contacts are displayed in the Share window.
◌ From Settings, tap Advanced features > Direct share and tap to enable
the feature.
Groups
You can use groups to organize your contacts.
Create a group
Create your own contact groups.
1. From Contacts, tap Open drawer > Groups, and then tap a group.
2. Tap More options > Send message.
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Apps
1. From Contacts, tap Open drawer > Groups, and then tap a group.
2. Tap More options > Send email.
3. Tap contacts to select them, or tap the All checkbox at the top of the screen to
select all, and then tap Done.
• Only group members that have an email address in their records are
displayed.
4. Choose an email account and follow the prompts.
Delete a group
Delete a group you have created.
1. From Contacts, tap Open drawer > Groups, and then tap a group.
2. Tap More options > Delete.
• To only delete the group, tap Group only.
• To delete the group and the contacts in the group, tap Group and members.
Manage contacts
You can import or export contacts, as well as link multiple contacts into one contact
entry.
Merge contacts
Consolidate contact information from multiple sources into one contact by linking
entries into a single contact.
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Apps
Import contacts
Import contacts to your device as vCard files (VCF).
Export contacts
Export contacts from your device as vCard files (VCF).
Sync contacts
Keep all of your contacts up to date in all of your accounts.
Delete contacts
Delete a single contact or multiple contacts.
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Apps
Internet
Samsung Internet is a simple, fast, and reliable web browser for your device.
Experience more secure Web browsing features with Secret Mode, Biometric Web
Login, and Contents Blocker.
Add to
Reload webpage
Bookmarks
Access Bookmarks
Access Tabs
Navigate
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Apps
Browser tabs
Use tabs to view multiple web pages at the same time.
◌ From Internet, tap Tabs > New tab.
• To close a tab, tap Tabs > Close tab.
Create a Bookmark
Bookmark your favorite webpages to quickly access them.
◌ From Internet, tap Add to Bookmark to save the open webpage.
Open a Bookmark
Quickly launch a web page from the Bookmarks page.
View history
To view a list of recently visited web pages:
◌ From Internet, tap Tools > History.
TIP To clear your browsing history, tap More options > Clear history.
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Apps
Share pages
Web pages can be shared with your contacts.
◌ From Internet, tap Tools > Share, and follow the prompts.
Secret mode
Pages viewed in secret mode are not listed in your browser history or search history,
and leave no traces (such as cookies) on your device. Secret tabs are a darker shade
than the normal tab windows.
Any downloaded files remain on your device after you close the secret tab.
Internet settings
Modify settings associated with using the Internet app.
◌ From Internet, tap Tools > Settings.
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Apps
Messages
Keep in touch with your contacts by using the Messages app to share photos, send
emojis, or just say a quick hello.
◌ From Messages, tap Compose new message.
Message search
To quickly locate a message, use the search feature.
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Apps
Delete conversations
You can remove your conversion history by deleting conversations.
1. From Settings, tap Advanced features > Send SOS messages, and then tap
to enable this feature.
• To choose the number of times to press the Side key to send an SOS message,
tap either 3 times or 4 times.
• To choose a contact to automatically call after you send an SOS message, tap
Auto call someone.
• To include a picture from your front and rear cameras, tap Attach pictures.
• To include a five-second audio recording in your SOS message, tap Attach
audio recording.
• To add recipients by creating new contacts or selecting from Contacts, tap
Send messages to.
2. Press the Side key quickly three or four times to send an SOS message.
Message settings
Configure the settings for text and multimedia messages.
◌ From Messages, tap More options > Settings.
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Apps
Emergency alerts
Emergency alerts notify you of imminent threats and other situations. There is no
charge for receiving an Emergency alert message.
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Apps
My Files
View and manage files stored on your device, including images, videos, music, and
sound clips. You can also access and manage files saved to your cloud accounts and
SD card, if supported.
Search
Storage locations
Additional
locations, such as
cloud accounts, are
displayed here if
supported.
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Apps
File groups
Files stored in the device are organized into the following groups:
My Files options
Use My Files options to search, edit, clear file history, and more.
◌ From My Files, the following options are available:
• Search: Search for a file or folder.
• More options:
– Cloud service: Connect to a carrier cloud service if available.
– Analyze storage: See what’s taking up space in your storage.
– Settings: View settings for the app.
– Contact us: Get connected with Samsung Members.
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Apps
Phone
The Phone app does more than just make telephone calls. Explore the advanced
calling features. Contact your carrier for more information. The actual appearance of
the Phone app screen varies by carrier.
Access voicemail
Video call
Make a call
Devices and software are constantly evolving — the illustrations you see here are for reference only.
75
Apps
Calls
The Phone app allows you to make and answer calls from the Home screen, Recents
tab, Contacts and more.
Make a call
Use your phone to make and answer calls from a Home screen.
◌ From Phone, enter a number on the keypad and tap Call.
• Tap Keypad if the keypad is not displayed.
1. From Settings, tap Advanced features > Motions and gestures > Swipe to call
or send messages.
2. Tap to enable this feature.
Answer a call
When a call is received, the phone rings and the caller’s phone number or name is
displayed. If you are using an app, a pop-up screen is displayed for the incoming call.
◌ On the incoming call screen, drag Answer to the right to answer the call.
TIP On the incoming call pop-up screen, tap Answer to answer the call.
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Apps
Decline a call
You can choose to decline an incoming call. If you are using an app, a pop-up screen is
displayed for the incoming call.
◌ On the incoming call screen, drag Decline to the left to reject the call and
send it to your voicemail.
TIP On the incoming pop-up screen, tap Decline to reject the call and send
it to your voicemail.
TIP On the incoming call pop-up screen, tap Send message and select a
message.
End a call
◌ Tap End call when you are ready to end your call.
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Apps
Multitask
If you exit the call screen to use another app, your active call is indicated in the Status
bar.
Manage calls
Your calls are recorded in a call log. You can set up speed dials, block numbers, and
use voicemail.
Call log
The numbers of the calls you have dialed, received, or missed are stored in the Call
log.
◌ From Phone, tap Recents. A list of recent calls is displayed. If the caller is in
your Contacts list, the caller’s name is displayed.
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Apps
Block a number
By adding a caller to your Block list, future calls from this number are sent directly to
your voicemail, and messages are not received.
TIP You can also modify your Block list in Settings. From Phone, tap
More options > Settings > Block numbers.
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Apps
Speed dial
You can assign a shortcut number to a contact for speed dialing their default number.
1. From Phone, tap Keypad > More options > Speed dial numbers. The Speed
dial numbers screen displays the reserved speed dial numbers.
2. Tap an unassigned number.
• Tap Menu to select a different Speed dial number than the next one in
sequence.
• Number 1 is reserved for Voicemail.
3. Type in a name or number, or tap Add from Contacts to assign a contact to
the number.
• The selected contact is displayed in the Speed dial number box.
1. From Phone, tap More options > Speed dial numbers.
2. Tap Delete by the contact you want to remove from Speed dial.
Emergency calls
You can dial the emergency telephone number in your region regardless of the
phone’s service status. If your phone is not activated, you can only make an
emergency call.
1. From Phone, enter the emergency telephone number (911 in North America)
and tap Call.
2. Complete your call. During this type of call, you have access to most in-call
features.
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Apps
TIP The emergency telephone number can be dialed even if the phone is locked,
allowing anyone to use your phone to call for help in an emergency. When
accessed from a locked screen, only the emergency calling feature is accessible
to the caller. The rest of the phone remains secured.
Phone settings
These settings allow you to modify settings associated with the Phone app.
◌ From Phone, tap More options > Settings.
1. From the active call, tap Add call to dial the second call.
2. Dial the new number and tap Call. When the call is answered:
• Tap the On hold number to switch between the two calls.
• Tap Merge to hear both callers at once (multi-conferencing).
Video calls
To make Video calls:
◌ Tap Phone, enter a number, and then tap Video call or Video call or
Video call.
NOTE Not all devices support video calling. The receiver has the option to accept
the video call or answer the call as a regular voice call.
81
Apps
You can use RTT whenever you are calling someone whose phone also supports RTT or
is connected to a teletypewriter (TTY) device. The RTT icon appears on all incoming
RTT calls.
82
Apps
Samsung Notes
Use Samsung Notes to create notes containing text, images with footnotes, voice
recordings, and music. You can share your notes easily using social networking
services.
Insert
Assign a category
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Apps
Create notes
Add text, images, voice recordings and more.
Voice recordings
Create annotated voice recordings perfect for lectures or meetings. Take notes while
recording audio. Playback is synced to scroll to the corresponding text.
Notes options
You can edit, sort, or manage notes.
◌ From Samsung Notes, the following options are available:
• Search: Search for a keyword.
• More options:
– Edit: Select notes to share, delete, save as file, lock, or move.
– Sort: Change the way notes are organized.
– View: Switch between Grid, List, or Simple list.
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Apps
Notes menu
You can view your notes by category.
◌ From Samsung Notes, tap Navigation drawer for the following options:
• Samsung Notes settings: View settings for the Samsung Notes app.
• All notes: View all notes.
• Frequently used: Quick access to commonly used notes.
• Shared notebooks: View notebooks shared with your contacts through your
Samsung account.
• Trash: View deleted notes for up to 15 days.
• Categories: View notes by groups.
• Manage categories: Add, remove, and organize groups.
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Apps
Google apps
The following Google apps may be preloaded on your device. Apps can be downloaded
from the Google Play™ store.
Chrome | Drive | Duo | Gmail | Google | Maps | Photos | Play Movies & TV | Play Store |
YouTube | YT Music
Chrome
Browse the Internet with Chrome™ and bring your open tabs, bookmarks, and address
bar data from your computer to your mobile device.
Drive
Open, view, rename, and share files saved to your Google Drive™ cloud account.
Duo
Make video calls.
Gmail
Send and receive email with Google’s web-based email service.
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Apps
Google
Find online content with tools that learn what interests you. Turn on your
personalized feed to receive customized content.
Maps
Get directions and other location-based information. You must enable location
services to use Google Maps. For more information, see Location.
Photos
Store and back up your photos and videos automatically to your Google Account with
Google Photos™.
Play Store
Find new apps, movies and TV shows, music, books, magazines, and games in the
Google Play store.
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Apps
YouTube
Watch and upload YouTube™ videos right from your device.
YT Music
Stream and browse playlists, albums, and artists from YouTube Music.
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Apps
Microsoft apps
The following Microsoft apps may be preloaded on your device. Apps can be
downloaded from Galaxy Store and the Google Play store.
Outlook
Access email, calendar, contacts, tasks, and more in Outlook. See Add an Outlook
account. Visit support.office.com/en-us/article/outlook-for-ios-and-android-help-
cd84214e-a5ac-4e95-9ea3-e07f78d0cde6 to learn more.
Send message
Add attachment
Devices and software are constantly evolving — the illustrations you see here are for reference only.
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Apps
LinkedIn
Connect and network with other professionals around the world.
Office
Enjoy the Word, Excel, and PowerPoint apps on your mobile device with the Microsoft
Office mobile app.
OneDrive
Store and share photos, videos, documents, and more in your free online OneDrive®
account—accessible from your personal computer, tablet, or phone.
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Settings
Access Settings
Connections
Notifications
Display
Accounts
Device maintenance
Accessibility
Other settings
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Settings
Access Settings
There are a couple of ways to access your device settings.
Connections
Manage connections between your device and a variety of networks and other
devices.
Wi-Fi | Bluetooth | NFC and payment | Airplane mode | Mobile networks | Data usage |
Mobile hotspot | Tethering | Nearby device scanning | Connect to a printer | Virtual Private
Networks | Private DNS | Ethernet
Wi-Fi
You can connect your device to a Wi-Fi network to access the Internet without using
your mobile data.
1. From Settings, tap Connections > Wi-Fi, and then tap to turn on Wi-Fi
and scan for available networks.
2. Tap a network, and enter a password if required.
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Settings
1. From Settings, tap Connections > Wi-Fi, and then tap to turn on Wi-Fi.
2. Tap More options > Advanced.
• Switch to mobile data: When enabled, your device will switch to mobile data
whenever the Wi-Fi connection is unstable. When the Wi-Fi signal is strong, it
switches back to Wi-Fi.
• Turn on Wi-Fi automatically: Turn on Wi-Fi in frequently-used locations.
• Detect suspicious networks: Get notified when suspicious activity is detected
on the current Wi-Fi network.
• Network notification/Wi-Fi notifications: Receive notifications when open
networks in range are detected.
• Manage networks: View saved Wi-Fi networks and configure whether to auto
reconnect to or forget individual networks.
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Settings
• Wi-Fi control history: View apps that have recently turned your Wi-Fi on or
off.
• Hotspot 2.0: Connect automatically to Wi-Fi networks that support
Hotspot 2.0.
• Install network certificates: Install authentication certificates.
• MAC address: View your device’s MAC address, which is required when
connecting to some secured networks (not configurable).
• IP address: View your device’s IP address (not configurable).
Wi-Fi Direct
Wi-Fi Direct uses Wi-Fi to share data between devices.
1. From Settings, tap Connections > Wi-Fi, and then tap to turn on Wi-Fi.
2. Tap More options > Wi-Fi Direct.
3. Tap a device, and then follow the prompts to connect.
Bluetooth
You can pair your device to other Bluetooth-enabled devices, like Bluetooth
headphones or a Bluetooth-enabled vehicle infotainment system. Once a pairing is
created, the devices remember each other and can exchange information without
having to enter the passkey again.
1. From Settings, tap Connections > Bluetooth, and then tap to turn on
Bluetooth.
2. Tap a device and follow the prompts to connect.
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Settings
1. From Settings, tap Connections > Bluetooth, and then tap to turn on
Bluetooth.
2. Tap Settings next to the device name, and then tap Rename.
3. Enter a new name, and tap Rename.
1. From Settings, tap Connections > Bluetooth, and then tap to turn on
Bluetooth.
2. Tap Settings next to the device, and then tap Unpair.
Advanced options
Additional Bluetooth features are available in the Advanced menu. Options may vary
by carrier.
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Settings
Android Beam
Use Android Beam to share photos, contacts, or other data between NFC-enabled
devices.
1. From Settings, tap Connections > NFC and payment, and then tap to
turn on NFC.
2. Tap Android Beam, and then tap to turn on this feature.
1. From Settings, tap Connections > NFC and payment, and then tap to
turn on NFC.
2. Tap Tap and pay to see the default payment app.
• To use another payment app, tap an available app to choose it.
• To use a payment app that is open, tap Tap and pay with open apps.
• To set another payment service as the default, tap Others, and then tap the
service you prefer.
Airplane mode
Airplane mode turns off all network connections including calling, texting, mobile
data, Wi-Fi, and Bluetooth. While Airplane mode is enabled, you can turn on Wi-Fi and
Bluetooth in Settings or from the Quick settings panel.
◌ From Settings, tap Connections > Airplane mode, and then tap to
enable this feature.
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Settings
Mobile networks
Use Mobile networks to configure your device's ability to connect to mobile networks
and use mobile data. Options may vary by carrier.
◌ From Settings, tap Connections > Mobile networks.
• Data roaming: Choose whether to allow your device to connect to mobile
data while traveling outside your carrier's network area.
• Network mode: You can select which network modes your mobile device
can use.
• System select: Change the roaming mode.
• Access Point Names: Choose or add APNs, which have the network settings
your device needs to connect to your provider.
• Network operators: Choose available and preferred networks.
TIP Use these features to help manage connection settings that may affect your
monthly bill.
Data usage
Check your current mobile and Wi-Fi data usage. You can also customize warnings and
limits.
◌ From Settings, tap Connections > Data usage.
1. From Settings, tap Connections > Data usage > Data saver.
2. Tap to turn on Data saver.
• To allow some apps to have unrestricted data usage, tap Allowed to use data
while Data saver is on, and tap next to each app to specify restrictions.
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Settings
Mobile hotspot
Mobile hotspot uses your data plan to create a Wi-Fi network that can be used by
multiple devices.
1. From Settings, tap Connections > Mobile hotspot and tethering >
Mobile hotspot.
2. Tap to turn on Mobile hotspot.
3. On the devices you want to connect, activate Wi-Fi and select your device’s
Mobile hotspot. Enter the Mobile hotspot password to connect.
• Connected devices are listed under the heading Connected devices.
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Settings
Band
Select one of the available band options.
1. From Settings, tap Connections > Mobile hotspot and tethering >
Mobile hotspot.
2. Tap Band, and tap an option.
1. From Settings, tap Connections > Mobile hotspot and tethering >
Mobile hotspot.
2. Tap More options > Configure mobile hotspot for the following settings:
• Network name: View and change the name of your Mobile hotspot.
• Broadcast network name (SSID): Make your device visible to others.
• Security: Choose the security level for your Mobile hotspot.
• Password: If you choose a security level that uses a password, you can view or
change it.
• Broadcast channel: Select a broadcast channel or set it to Auto.
• Protected management frames: Enable this feature for additional privacy
protections.
Timeout settings
You can set the Mobile hotspot to automatically turn off when there are no connected
devices.
1. From Settings, tap Connections > Mobile hotspot and tethering >
Mobile hotspot.
2. Tap More options > Timeout settings, and then choose an interval.
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Settings
Wi-Fi sharing
Turn on Wi-Fi sharing to quickly share your Wi-Fi network with other devices.
1. From Settings, tap Connections > Mobile hotspot and tethering >
Mobile hotspot.
2. Tap More options > Wi-Fi sharing to turn on this feature.
TIP Use this feature to share your Wi-Fi network without giving out your Wi-Fi
password.
Auto hotspot
Share your hotspot connection automatically with other devices signed in to your
Samsung account.
1. From Settings, tap Connections > Mobile hotspot and tethering >
Mobile hotspot.
2. Tap Auto hotspot, and tap to enable the feature.
Tethering
You can use tethering to share your device’s Internet connection with another device.
Options may vary by carrier.
1. From Settings, tap Connections > Mobile hotspot and tethering.
2. Tap an option:
• Tap Bluetooth tethering to share your device’s Internet connection using
Bluetooth.
• Connect the computer to the device using a USB cable, and then tap
USB tethering.
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Settings
1. From Settings, tap Connections > More connection settings > Nearby device
scanning.
2. Tap to turn on the feature.
Connect to a printer
Connect your device to a printer on the same Wi-Fi network to easily print documents
and images from your device.
1. From Settings, tap Connections > More connection settings > Printing.
2. Tap Default print service, and then tap More options > Add printer.
• If your printer requires a plugin, tap Download plugin and follow the
prompts to add a print service.
1. From Settings, tap Connections > More connection settings > VPN.
2. Tap More options > Add VPN profile.
3. Enter the VPN network information provided by your network administrator, and
tap Save.
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Settings
Manage a VPN
Use the VPN settings menu to edit or delete a VPN connection.
1. From Settings, tap Connections > More connection settings > VPN.
2. Tap Settings next to a VPN.
3. Edit the VPN and tap Save, or tap Delete to remove the VPN.
Connect to a VPN
Once you have set up a VPN, connecting to and disconnecting from a VPN is easy.
1. From Settings, tap Connections > More connection settings > VPN.
2. Tap a VPN, enter your log in information, and tap Connect.
l To disconnect, tap the VPN, and then tap Disconnect.
Private DNS
You can configure your device to connect to a private DNS host.
1. From Settings, tap Connections > More connection settings > Private DNS.
2. Tap one of the available options to configure a private DNS connection.
3. Tap Save.
Ethernet
If wireless network connection is not available, you can use an Ethernet cable to
connect your device to a local network.
TIP Y
ou need an adapter (not included) to connect an Ethernet cable to your
device.
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Settings
Sound mode | Vibrations | Volume | Ringtone | Notification sound | System sounds and
vibration | Dolby Atmos | Equalizer | Adapt sound
Sound mode
You can change the sound mode on your device without using the volume keys.
◌ From Settings, tap Sounds and vibration, and then choose a mode:
• Sound: Use the sounds, vibrations, and volume levels you have chosen in
Sound settings for notifications and alerts.
– Vibrate while ringing: Set your device to vibrate in addition to ringing
when you receive a call.
• Vibrate: Use vibration only for notifications and alerts.
• Mute: Set your device to make no sounds.
– Temporary mute: Set a time limit for muting the device.
TIP Use the sound mode setting instead of the volume keys to change the sound
mode without losing your customized sound levels.
Easy mute
Mute incoming calls and alarms by turning your phone face down.
◌ From Settings, tap Advanced features > Motions and gestures > Easy mute,
and tap to enable.
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Settings
Vibrations
You can control how and when your device vibrates.
Volume
Set the volume level for call ringtones, notifications, media, and system sounds.
◌ From Settings, tap Sounds and vibration > Volume, and drag the sliders for
each sound type.
TIP You can also use the Volume keys to adjust the volume. When pressed, a
pop-up menu shows the volume level and current sound type. You can tap the
menu to expand it, and then adjust the volume of the other sound types by
dragging their sliders.
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Settings
Ringtone
Customize your call ringtone by choosing from preset sounds or adding your own.
Notification sound
Choose a preset sound for all notification alerts.
1. From Settings, tap Sounds and vibration > Notification sound.
2. Tap a sound to hear a preview and select it.
TIP You can also customize notifications sounds to be unique for each app using
the App settings menu.
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Settings
• Touch interactions: Play tones when you touch or tap the screen to make
selections.
• Screen lock/unlock: Play a sound when you lock or unlock the screen.
• Charging: Play a sound when a charger is connected.
• Dialing keypad: Play a tone when dialing numbers on the Phone keypad.
• Samsung keyboard: Play a sound when typing with the Samsung keyboard.
Vibration
Dolby Atmos
Enjoy Dolby Atmos quality when playing content that was specifically mixed for
Atmos. This feature may only be available with a headset connected.
1. From Settings, tap Sounds and vibration > Sound quality and effects.
2. Tap Dolby Atmos to experience breakthrough audio that flows above and
around you.
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Settings
Equalizer
Choose an audio preset that is customized to different genres of music, or manually
change your audio settings.
1. From Settings, tap Sounds and vibration > Sound quality and effects.
2. Tap Equalizer to choose a music genre.
Adapt sound
Customize the sound for each ear and enhance your listening experience.
1. From Settings, tap Sounds and vibration > Sound quality and effects >
Adapt sound.
2. Tap the sound profile that fits you best, and tap Settings to customize.
TIP Tap Personalize your sound to let your device identify the best sound for you.
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Settings
Notifications
You can prioritize and streamline app alerts by changing which apps send
notifications and how notifications alert you.
Manage notifications | Block app notifications | Smart alert | Smart pop-up view
Manage notifications
You can configure notifications from apps and services.
◌ From Settings, tap Notifications.
• Suggest actions and replies: Get applicable suggestions for actions to
notifications and replies to messages.
• Swipe left or right for snooze: Get an option to snooze a notification for a
later time.
• App icon badges: Identify which apps have active notifications with badges
that appear on their icons. Tap to choose whether or not badges indicate the
number of unread notifications.
• Status bar: Modify how many notifications appear on the Status bar.
• Do not disturb: Block sounds and notifications while this mode is turned on.
Specify exceptions for people, apps, and alarms.
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Settings
Smart alert
You can set the device to notify you about missed calls and messages by vibrating
when you pick it up.
◌ From Settings, tap Advanced features > Motions and gestures > Smart alert,
and tap to enable.
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Settings
Display
You can configure the screen brightness, timeout delay, font size, and many other
display settings.
Dark mode | Screen brightness | Blue light filter | Font size and style | Screen zoom | Full
screen apps | Screen timeout | Screen saver | Lift to wake | Double tap to wake | Smart
stay | One-handed mode
Dark mode
Dark mode allows you to switch to a darker theme to keep your eyes more
comfortable at night, darkening white or bright screens and notifications.
◌ From Settings, tap Display for the following options:
l Light: Apply a light color theme to your device (default).
l Dark: Apply a dark color theme to your device.
l Dark mode settings: Customize when and where Dark mode is applied.
– Turn on as scheduled: Configure Dark mode for either Sunset to sunrise or
Custom schedule.
– Apply to wallpaper: Apply Dark mode settings to the wallpaper when it is
active.
– Adaptive color filter: Turn on Blue light filter automatically between sunset
and sunrise to reduce eye strain.
Screen brightness
Adjust the screen brightness according to lighting conditions or personal preference.
TIP You can also adjust screen brightness from the Quick settings panel.
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Settings
Screen zoom
Adjust the zoom level to make content easier to see.
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Settings
Screen timeout
You can set the screen to turn off after a set amount of time.
◌ From Settings, tap Display > Screen timeout, and tap a time limit to set it.
Screen saver
You can display colors or photos when the screen turns off or while charging.
Reduce animations
Decrease certain motion effects, such as when opening apps.
◌ From Settings, tap Advanced features > Reduce animations to enable the
feature.
Lift to wake
Turn on the screen by lifting the device.
◌ From Settings, tap Advanced features > Motions and gestures > Lift to wake
to enable this feature.
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Settings
Smart stay
Use the front camera to detect when you’re looking at the screen to keep it turned on.
◌ From Settings, tap Advanced features > Motions and gestures > Smart stay,
and tap to enable the feature.
One-handed mode
You can change the screen layout to accommodate operating your device with one
hand.
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Settings
Screen lock types | Google Play Protect | Find My Mobile | Find My Device | Security
update | Install unknown apps | Encrypt or decrypt SD card | View passwords | Device
administration | Credential storage | Advanced security settings | Permission
manager | Send diagnostic data | Samsung Privacy | Location
NOTE Biometric locks are also available to protect access to your device and
sensitive data on your device. For more information, see Biometric security.
1. From Settings, tap Lock screen > Screen lock type and tap a secure screen
lock (Pattern, PIN, or Password).
2. Tap to enable showing notifications on the lock screen. The following
options are available:
• View style: Display notification details or hide them and show only an icon.
• Hide content: Do not show notifications in the Notification panel.
• Notifications to show: Choose which notifications to show on the Lock
screen.
3. Tap Done to exit the menu.
4. Configure the following screen lock options:
• Smart Lock: Unlock your device automatically when trusted locations or
other devices have been detected. A secure screen lock is required for this
feature.
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Settings
• Secure lock settings: Customize your secure lock settings. A secure screen
lock is required for this feature.
Find My Mobile
You can protect your device from loss or theft by allowing your device to be locked,
tracked online, and for your data to be deleted remotely. A Samsung account is
required, and Google location service must be turned on in order to use Find My
Mobile. For more information, visit samsung.com/us/support/owners/app/find-my-
mobile.
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Settings
1. From Settings, tap Biometrics and security > Find My Mobile.
2. Tap to enable Find My Mobile and log in to your Samsung account. The
following options are available:
• Remote unlock: Allow Samsung to store your PIN, pattern, or password,
allowing you to unlock and control your device remotely.
• Send last location: Allow your device to send its last location to the Find My
Mobile server when the remaining battery charge falls below a certain level.
• Find my Mobile update: Check for updates.
Find My Device
You can protect your device from loss or theft by allowing your device to be locked,
tracked online, and for your data to be deleted remotely. A Google Account is
required, and Google location service must be turned on.
1. From Settings, tap Biometrics and security > Find My Device.
• If you are not logged in to a Google Account, tap Find My Device won’t work
and follow the prompts to sign in.
2. The following options are available:
• Find My Device: Download the app from Google Play.
• Web: Access Find My Device on the Internet.
• Google: Search for “find my device” topics online.
Security update
You can easily check the date of the last installed security software update and find
out if newer updates are available.
◌ From Settings, tap Biometrics and security > Security update to see the latest
security update installed and check if a newer update is available.
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Settings
1. From Settings, tap Biometrics and security > Install unknown apps.
2. Tap an app or source, and then tap Allow from this source.
TIP Installing unknown third-party apps could make your device and personal
data more vulnerable to security risks.
1. From Settings, tap Biometrics and security > Encrypt or decrypt SD card.
2. Tap Encrypt SD card and follow the prompts to encrypt all data on your memory
card.
Decrypt SD card
You can decrypt an optional memory card (not included) if it was encrypted by this
device. You may want to decrypt the memory card if you plan to use it with another
device or before performing a Factory data reset.
1. From Settings, tap Biometrics and security > Encrypt or decrypt SD card.
2. Tap Decrypt SD card and follow the prompts to decrypt all data on your memory
card.
View passwords
You can have characters displayed briefly in password fields as you type them.
◌ From Settings, tap Biometrics and security > Other security settings >
Make passwords visible to turn on the feature.
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Settings
Device administration
You can authorize security features and apps to have administrative access to your
device.
1. From Settings, tap Biometrics and security > Other security settings >
Device admin apps.
2. Tap an option to turn it on as a device administrator.
Credential storage
You can manage the trusted security certificates installed on your device, which verify
the identity of servers for secure connections.
◌ From Settings, tap Biometrics and security > Other security settings for the
following options:
• Storage type: Select a storage location for credential contents.
• View security certificates: Display certificates in your device’s ROM and other
certificates you have installed.
• User certificates: View user certificates that identify your device.
• Install from device storage: Install a new certificate from storage.
• Clear credentials: Erase credential contents from the device and reset the
password.
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Settings
• Pin windows: Pin an app on your device screen, which prevents access to
other features of your device.
• Security policy updates: Keep your device secure by checking for security
updates.
Permission manager
Apps might access features of your device that you permit them to (like the camera,
microphone, or location) when they are running in the background, not just when you
are using the app. You can set your device to notify you when this happens.
NOTE When using an app or service for the first time that wants to access
certain features of your device, a dialog box asks if you want to permit such
access.
Samsung Privacy
Send diagnostic information about your device to Samsung when you are having
technical problems.
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Settings
Location
Location services use a combination of GPS, mobile network and Wi-Fi to determine
the location of your device.
App permissions
Configure permissions for apps that want to access your location information.
Improve accuracy
Enable other location scanning tools.
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Settings
Location services
Location services store and use your device’s most recent location data. Certain apps
can use this data to improve your search results based on places that you have visited.
Accounts
You can connect to and manage your accounts, including your Google Account,
Samsung account, email, and social networking accounts.
Samsung Cloud | Add an account | Account settings | Remove an account | Backup and
restore | Google settings
Samsung Cloud
You can keep your data safe by backing up and restoring your device. You can also
sync your data from multiple devices. For more information, visit
samsung.com/us/support/owners/app/samsung-cloud.
Add an account
You can add and sync all your email, social networking, and picture and video sharing
accounts.
1. From Settings, tap Accounts and backup > Accounts > Add account.
2. Tap one of the account types.
3. Follow the prompts to enter your credentials and set up the account.
l Tap Auto sync data to enable automatic updates to your accounts.
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Settings
Account settings
Each account has its own custom settings. You can configure common settings for all
accounts of the same type. Account settings and available features vary between
account types.
◌ From Settings, tap Accounts and backup > Accounts.
Remove an account
You can remove accounts from your device.
Samsung account
You can enable backup of your information to your Samsung account.
◌ From Settings, tap Accounts and backup > Backup and restore for the options
under Samsung account:
• Back up data: Configure your Samsung account to back up your data.
• Restore data: Use your Samsung account to restore your backup data.
Google Account
You can enable backup of your information to your Google Account.
◌ From Settings, tap Accounts and backup > Backup and restore for the options
under Google account:
• Back up my data: Enable back up of application data, Wi-Fi passwords, and
other settings to Google servers.
• Backup account: Select a Google Account to be used as your backup account.
• Automatic restore: Enable automatic restoration of settings from Google
servers.
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Settings
Google settings
You can configure your device’s Google settings. Available options depend on your
Google Account.
◌ From Settings, tap Google, and select an option to customize.
Device maintenance
View the status of your device’s battery, storage, and memory. You can also
automatically optimize your device’s system resources.
Quick optimization | Battery | Storage | Memory | Advanced options | Language and input |
Date and time | Troubleshooting
Quick optimization
The quick optimization feature improves device performance through the following
actions:
• Identifying apps that use excessive battery power and clearing unneeded items
from memory.
• Deleting unnecessary files and closing apps running in the background.
• Scanning for malware.
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Settings
Battery
View how battery power is used for your various device activities.
◌ From Settings, tap Device care > Battery for the following options:
• Battery usage: View power usage by app and service.
• Power mode: Select a power mode to extend battery life.
• App power management: Configure battery usage for apps that are used
infrequently.
• Charging: Enable the following options to support fast charging capabilities:
– Fast charging
Storage
View your storage capacity and detailed usage by category and file type. You can also
mount, unmount, or format an optional memory card (not included).
◌ From Settings, tap Device care > Storage.
• Tap a category to view and manage files.
Memory card
Once an optional microSD memory card (not included) has been installed in your
device, the card memory is displayed in the Storage setting.
1. From Settings, tap Device care > Storage > Advanced.
2. Tap your SD card, and then tap Mount.
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Settings
Memory
Check the amount of available memory. You can close background apps and reduce
the amount of memory you are using to speed up your device.
◌ From Settings, tap Device care > Memory. The used and available memory are
shown.
• Tap Clean now to free up as much memory as possible.
• Tap View more to view the full list of apps and services using memory.
Tap to include or exclude these apps and services.
• Tap Apps not used recently to view apps and services that are included in this
group. Tap to include or exclude these apps and services.
• Tap Apps to exclude from cleaning to view a list of apps that have
been excluded. Tap Add apps to choose apps to exclude from
memory usage checks.
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Settings
Advanced options
Other Device care features are available in the Advanced menu.
◌ From Settings, tap Device care > More options > Advanced. The following
options are available:
• Notifications: Enable or disable notifications from Device care.
• Auto optimization: Automatically optimize the device daily.
– Time: Choose a time of day to optimize the device.
– Close apps to free up memory: Enable to free up memory by closing apps
that are running in the background.
• Auto restart: Automatically restart the device on a custom schedule.
– Days: Choose one or more days to restart the device.
– Time: Choose a time of day to restart the device.
• Optimize settings: Save battery power by optimizing settings when the
device is not in use.
– Reduce brightness: Change brightness settings.
– Screen timeout: Turn off the screen after 30 seconds of inactivity.
– Media volume: Limit playback volume to 46%.
1. From Settings, tap General management > Language and input > Language.
2. Tap Add language, and select a language from the list.
3. Tap Set as default to change the device language.
• To switch to another language on the list, tap the desired language, and then
tap Apply.
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Settings
Default keyboard
You can select a default keyboard for your device’s menus and keyboards. Additional
keyboards can be downloaded from the Google Play store.
1. From Settings, tap General management > Language and input.
2. Tap On-screen keyboard > Defaultkeyboard and choose a keyboard.
1. From Settings, tap General management > Language and input.
2. Tap On-screen keyboard > Manage keyboards.
3. Tap each keyboard to enable or disable.
1. From Settings, tap General management > Language and input >
On-screen keyboard.
2. Tap Show keyboard button to enable this feature.
Physical keyboards
Customize options when you have a physical keyboard connected to your device (sold
separately).
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Settings
Autofill service
Save time entering information using autofill services.
1. From Settings, tap General Management > Language and input.
2. Tap Autofill service to view your selected service.
l Tap Settings to customize your service.
l Tap Autofill service to change your default service.
Text-to-speech
Configure your Text-to-Speech (TTS) options. TTS is used for various accessibility
features, such as Voice Assistant.
◌ From Settings, tap General management > Language and input >
Text-to-speech for options:
• Preferred engine: Choose either the Samsung or Google Text-to-speech
engine. Tap Settings for options.
• Language: Set the default speech language.
• Speech rate: Set the speed at which the text is spoken.
• Pitch: Set the pitch of the speech.
• Play: Tap to play a short demonstration of speech synthesis.
• Reset: Reset the speech rate and pitch.
Pointer speed
Configure pointer speed for an optional mouse or trackpad (not included).
1. From Settings, tap General management > Language and input.
2. Under Mouse/trackpad, drag the slider to the right to go faster or to the left to
go slower.
1. From Settings, tap General management > Language and input.
2. Tap Primary mouse button, and choose either Left or Right.
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Settings
Troubleshooting
You can check for software updates and, if necessary, reset services on your device.
Software update
Check for and install available software updates for your device. Options may vary by
carrier.
◌ From Settings, tap Software update for the following options:
• Download and install: Check for software updates and install if any are
available.
• Last update: View information about the installation of the current software.
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Settings
Reset
Reset device and network settings. You can also reset your device to its factory
defaults.
1. From Settings, tap General management > Reset > Reset settings.
2. Tap Reset settings, and confirm when prompted.
1. From Settings, tap General management > Reset > Reset network settings.
2. Tap Reset settings, and confirm when prompted.
1. From Settings, tap General management > Reset > Reset accessibility
settings.
2. Tap Reset settings, and confirm when prompted.
1. From Settings, tap General management > Reset > Auto restart.
2. Tap to activate Auto restart, and then set the following parameters:
• Days: Select the day of the week to automatically restart your device.
• Time: Set the time of day to restart your device.
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Settings
This action permanently erases ALL data from the device, including Google or other
account settings, system and application data and settings, downloaded applications,
as well as your music, photos, videos, and other files. Any data stored on an external
SD card is not affected.
When you sign in to a Google Account on your device, Factory Reset Protection (FRP)
is activated. This protects your device in the event it is lost or stolen.
If you reset your device to factory default settings with the FRP feature activated, you
must enter the user name and password for a registered Google Account to regain
access to the device. You will not be able to access the device without the correct
credentials.
NOTE If you reset your Google Account password, it can take 24 hours for the
password reset to sync with all devices registered to the account.
1. Verify that the information you want to keep has transferred to your storage
area.
2. Log in to your Google Account and confirm your user name and password.
1. From Settings, tap General management > Reset > Factory data reset.
2. Tap Reset and follow the prompts to perform the reset.
3. When the device restarts, follow the prompts to set up your device.
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Settings
You will not be able to access the device after a factory data reset if you do not have
your Google Account username and password.
1. From Settings, tap Accounts and backup > Accounts > [Google Account].
2. Tap Remove account.
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Settings
Accessibility
There are accessibility settings for people who need help seeing, hearing, or
otherwise operating their device. Accessibility services are special features that make
using the device easier for everyone. For more information about Accessibility for
Samsung products, please contact us at accessibility@sea.samsung.com.
Screen reader
Use special controls and settings that let you navigate without needing to see the
screen.
Visibility enhancements
You can configure Accessibility features to assist with visual aspects of your device.
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Settings
• High contrast keyboard: Adjust the size of the Samsung keyboard and change
its colors to increase the contrast between the keys and the background.
• Show button shapes: Show buttons with shaded backgrounds to make them
stand out better against the wallpaper.
• Color inversion: Reverse the display of colors from white text on a black
background to black text on a white background.
• Remove animations: Remove certain screen effects if you are sensitive to
motion.
• Color correction: Adjust the color of the screen if you find it difficult to see
some colors.
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Settings
Hearing enhancements
You can configure Accessibility features to assist with audial aspects of the device.
Options may vary by carrier.
Sounds
You can adjust audio quality when using hearing aids or earphones.
◌ From Settings, tap Accessibility > Hearing enhancements and tap an option:
• Real time text: Activate real-time text (RTT) calling.
• Hearing aid support: Improve the sound quality to work better with hearing
aids.
• Adapt sound: Customize the sound for each ear and enhance your listening
experience. See Adapt sound.
• Left/right sound balance: Use the slider to adjust the left and right balance
when listening to audio in stereo.
• Mono audio: Switch audio from stereo to mono when using one earphone.
• Mute all sounds: Turn off all notifications and audio for privacy.
Text display
You can convert speech to text and watch closed captions when viewing multimedia.
◌ From Settings, tap Accessibility > Hearing enhancements and tap an option:
• Live Transcribe: Use the microphone to record speech and convert it to text.
• Subtitle settings: Configure closed caption and subtitle services.
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Settings
Alternate input
You can control your device using different kinds of inputs and controls.
◌ From Settings, tap Accessibility > Interaction and dexterity and tap an option:
• Universal switch: Control your device with your customized switches.
• Assistant menu: Improve device accessibility for users with reduced dexterity.
Interactions
You can simplify the motions needed to answer phone calls or respond to
notifications and alarms.
◌ From Settings, tap Accessibility > Interaction and dexterity and tap an option:
• Answering and ending calls:
– Read caller names aloud: Hear callers’ names read aloud when using
Bluetooth or headsets (sold separately).
– Answer automatically: Answer calls after a set duration when using
Bluetooth or headsets (sold separately).
– Press Volume up to answer: Use the Volume keys to answer calls.
– Press Side key to end calls: End calls by pressing the Side key.
• Interaction control: Customize areas of screen interactions, hardkeys, and the
keyboard.
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Settings
Touch settings
You can adjust your screen to be less sensitive to taps and touches.
◌ From Settings, tap Accessibility > Interaction and dexterity and tap an option:
• Touch and hold delay: Select a time interval for this action.
• Tap duration: Set how long an interaction must be held to be recognized as
a tap.
• Ignore repeated touches: Set a time duration in which to ignore repeated
touches.
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Settings
Advanced settings
You can customize additional accessibility features and services for your device.
TIP Additional accessibility apps may be downloaded from the Google Play store.
Accessibility shortcuts
◌ From Settings, tap Accessibility > Advanced settings and tap an option:
• Side and Volume up keys: Configure selected Accessibility features to open
by quickly pressing the Side and Volume up keys at the same time.
• Volume up and down keys: Configure selected services to turn on when you
press and hold the Volume up and Volume down keys for three seconds.
Notifications
◌ From Settings, tap Accessibility > Advanced settings and tap an option:
• Flash notification: Flash either the camera light or the screen when you
receive notifications or when alarms sound.
• Notification reminders: Set periodic reminders for any unread notifications.
• Time to take action: Choose how long to show messages that ask you to take
action, but are visible only temporarily (like notifications).
• Voice Label: Write voice recordings to NFC tags (not included) to provide
you with information about objects or locations as you near them.
Installed services
You can install additional assistance services for your device.
◌ From Settings, tap Accessibility > Installed services.
NOTE Additional accessibility services are listed and configured here after they
are installed.
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Settings
About Accessibility
Legal and license information about the current Accessibility software is available in
Settings.
◌ From Settings, tap Accessibility > About Accessibility. The following
information is available:
• Version: View the current Accessibility software version.
• Open source licenses: View information for the open source licenses used for
Accessibility.
Other settings
Configure features on your device that make it easier to use.
Help
View the user manual for your device.
◌ From Settings, tap Help.
Dual Messenger
Use two separate accounts for the same app.
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Settings
About phone
View information about your device, including current status, legal information,
hardware and software versions, and more.
1. From Settings, tap About phone to view your phone number, model number,
serial number, and IMEI information.
2. Tap additional items to view more information about your device.
TIP You can view your device's FCC ID from About phone > Status.
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Learn more
Videos
youtube.com/samsungcare
Samsung Care+
samsung.com/us/support
Talk to an agent
Contact us on Facebook Messenger
Find us on Facebook
Follow us on Twitter
Tips
samsung.com/us/support/tips
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Legal information
READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.
The full Arbitration Agreement, Standard One-year Limited Warranty, End User
License Agreement (EULA), and Health & Safety Information for your device are
available online:
Phone:
• English: samsung.com/us/Legal/Phone-HSGuide
• Spanish: samsung.com/us/Legal/Phone-HSGuide-SP
This information can also be found on the device in the “About device” or “About
phone” or “About tablet” section, for example:
• Settings > About phone or About device or About tablet > Legal information >
Samsung legal
• Or, search “Legal”
If your device required Federal Communications Commission (FCC) approval, you can
view the FCC certification by opening Settings > About phone or About device or
About tablet > Status information.
Samsung Knox
Samsung Knox is Samsung’s security platform and is a mark for a Samsung device
tested for security with enterprise use in mind. Additional licensing fee may be
required. For more information about Knox, please refer to: samsung.com/us/knox.
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Legal information
85 Challenger Road
Ridgefield Park
New Jersey 07660
Internet: samsung.com
©2021 Samsung Electronics Co., Ltd. Other company and product names mentioned
herein may be trademarks of their respective owners.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
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Legal information
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default applications occupy part of the
memory. The available capacity may change when you upgrade the device.
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