Indian sign Language Research and rraining Centre (ISLRTC)

Department of Empowerment of persons with Disatrilities, Divyang;'an

Ministry of social ]ustice& Empowerment, Govt. of India
A- 91,1s Floor, Nagpal Business Tower, okhla ph- II, New Delhi- 20
Telephon e: 26387 558/ 59, Em ail- isi rtcne n, tt e I lti,iis-n: a i L co rn

NOTICE FOR II\VITING TENDER

Tender No. ISLRTC/Tender-02

subject: - Tenders are invited for procurement of K0HA LIBRARY AUToMATION

SOFTWARE / LIBRARY MANAGEMENT SYSTEM for ISLRTC regarding.
-
The bids are invited from reputed firms for procurement/installation of KOHA LIBRARy
AUTOMATION SOFTWARE / LIBRARY MANAGEMENT SYSTEM automation for Library,
ISLRTC who are having experience of more than 2 years of selling/dealing with the KOHA
LIBRARY AUTOMATION SoFTWARE / LIBRARy MANAGEIvENI sysrEM software br to
work with Government organizations. The details of required items are as follows.-

Sl.No. Item Otv.

KOHA LIBRARY AUTOMATION SOFTWARE /
1
LIBRARY MANAGEMENT SYSTEM I
(A) Instructions for Bidders

(i) Tender Schedule :-

Tender No. 33-7fl SLRTC)/2O I Ttender- 0t 12019
Tender Forms Available at Website / hltp-:.ii_rri-lt:s:,i.$lrt_-a_.ni-c.in
H'tlp,.i;llp-toeurs..gri*y,i*
Date and Time of Issue/ Publishine 22*Mayr 20l9r 4:00 PM
Document Download/Sate Start Date & Time 22"'May,20l9r 4:00 PM
Bid Submission Start Date & Time 23"'May, 20191 4:00 PM
Bid Submission Last Date & Time 12"" June, 20191 4:00 PM
Date and Time of bid opening 13"'June, 2019,5:00PM
Place of bid opening ISLRTC, A-91r 1" Floor, Nagpal Business
Tower, Okhla Phase-II, New Delhi-110020.
(ii)The bids should contain the following documents (Tenderer should invariably mention
his/her
Name, Address with FAX and E-mail):-

a) Copy of the Registration of the firm.

b). Copy ofthe GST Registration Certificate.
c) Earnest Money Deposit (EI\D) of 7.5,0001- in the form of Demand Draft/Bankers cheque.
Without EMD the quotation of the tenderer will be summarily rejected.
d) Copy of supply/ work order issued by anyGovernment organization if any, as a proof of
experience.
(e) Proprietary certificate and/or authorization letter, if any, may be included.

(iii) The rates are jo 9g quoted'in

the prescribed proforma given at Annexure-A. The eligible
contractors should submit their bids on or before 12th June, 2019 till 400pM.-

(iv) Tender document is to be submitted in a sealed cover duly supercribed ..Tender

No..........date...........due on...............for................ ..........,, the sealed .o,r., should have
complete
details otherwise tender may not be opened/considered. Preferably the tender document is to
be
submitted by Speed Post addressed to the.Section Officer. I
hi- The envelop should have the Name of
the Company quoting the tender. Each and every page of the tinder document should be
separately numbered and duly signed.
(v) All the documents in support of eligibility criteria are also to be enclosed. The Tenderers ,[
advised in their own interest to submit the desired papers/documents with their bids failing \
which their bids may be declared non-responsive. \
(vi) It is to be ensured that all the requisite applicabledocumentsare enclosed as per the check list
given at Annexure'C'.

(vii)Time Schedule for Delivery of required item:The items are requiredto be delivered aIISLRTC, A-
91, I't Floor, Nagpal Business Tower, Okhla Phase-II, New Delhi-l10020within 15 days from
the date of issue of supply order.Transportation, packaging and forwarding charges is to be
borne by the supplier.

(viii) Mode of Pavment:Payment will be made through NEFT against the Invoice submitted by
selected firm within 15 working days of receipt of the items at the ISLRTC, New Delhi subject
to, the items are supplied as per the required specification and delivered in accordance with the
teqms and conditions of the tender.

(ix) If Goods and Service Tax is required to be paid by the Institute, it should be mentioned
separately and clearly in the quotations to be submitted by the supplier with your GST Number.

(x) Earnest Monev Denosit: An earnest money deposit (EI!D) of 1.5000/- (Rupees Five Thousands
only) in the form of Demand Draft/Bankers cheque in the favour of ISLRTC, New Delhi
payable at New Delhi shall accompany thetender. The bid security deptisit is normally to
remain valid for a period of 45 days beyond the final bid validity period. Without EMD the
quotation of the tenderer will be summarily rejected. The EMD exemption to NSIC
registered firms will be allowed.

(xi) In the event of a tie among two are more bidders having quoted the same price, the firm having
more experienceand the firm having more turnover for previous year will be considered.
Necessary documents to evaluate the same shall be enclosed.

(xii) The bidder has to provide a declaration on his letter head of the agencylfirm in the prescribed
Proforma as per Annexure tB'.

(xiii) The warranty period is to be quoted cleared. The unit price shall inclusive of 3 year onsite
comprehensive warranty for Video Camera.

(B) Terms and Conditions of the tender:-

1. Tender document is to be submitted in a sealed cover duly supercribed "Tender

No..........dt......due on .........for.........................." the sealed cover should have complete with all
details otherwise tender may not be opened/considered.
2. Incomplete or conditional tenders will not be entertained. The Institute reseryes the right to
accept or reject any tender, in whole or in part thereof without assigning/specifying any reason
thereof
3. The acceptance of tender, will rest with the Directoq ISLRTC, New Delhi, who does not bind
himself to accept the lowest tender and reserve to himself the authority to reject/cancel the
tender at any time/stage or relax/amend/withdraw any of the terms and conditions contained in
the tender documents without assigning any reason thereof. Any enquiry, after submission of
 /
tender at arry time/stage or relax/amend/withdraw any of the terms and conditions contained in
/
the tender documents without assigning any reason thereof. Any enquiry, after submission of

the bid shall not be entertained. In case of withdrawal of bid, the EMD shall stand
forfeited.
4. The bid shall remain open for acceptance for a period of 90 days from the date of receipt.
5. Directoq ISLRTC, New Delhi, shall not be liable for postal delays. The incomplete tenders or

the tenders received after due date will not be considered

6. The bidder should install and configured latest and stable version of KOHA LIBRARY
AUTOMATION SOFTWARE i LIBRARY MANAGEMENT SYSTEM-LMS a the local server
/ cloud server of the institution / company.
7. Each module must be configuring properly and on-site training should be provided for all
modules pfesent in KOHA LIBRARY AUTOMATION SOFTWARE / LIBRARY
MANAGEMENT SYSTEM-LMS \,tth 4 weeks of receiving the purchase order (Needed
infrastructure will be provided readily).
8. Bidder should provide necessary assistance in suggesting hardware / software configuration
required for KOHA LIBRARY AUTOMATION SOFTWARE / LIBRARY.MANAGEMENT
SYSTEM implementation.
9. Bidder should follow International Standards (ISO.NISO or other) and should provide
relevant certificate.

10. Bidder should apply proper performance tuning to run the system in high usage environment.

ll. Bidder should do necessary OPAC customization, based on preferred language, colour, image
and structure, as per requirement of the library during the installation and configuration.

12. Bidder will provide clear details regarding onsite visit charges.
13. Bidder should provide clear details regarding non OPAC customization charge and confirm

the cost per hour/ per day to be charged for future customization of any features / functions as

required by the library, keeping in view that this software will be in use for long term.
14. Bidder should confirm cost per hour / per day to charges for successful Integration of certain
functionalities with other system used in Institute and library, @g: RFID, D-Space, Coral etc.)
15. Bidder should have experience of more than Three years of implementing KOHA LIBRARY
AUTOMATION SOFTWARE / LIBRARY MANAGEMENT SYSTEM in libraries with large
and varied collections.

16. Bidder should have helped KOHA LIBRARY AUTOMATION SOFTWARE / LIBRARY
MANAGEMENT SYSTEM users through knowledge building resource creation. @rovide
online link to resource created)

17 .
The bidder should be listed in KOHA LIBRARY AUTOMATION SOFTWARE\ /
LIBRARY MANAGEMENT SYSTEM Community Support companies.
18. The bidder should provide a test/guest environment/account to library staff to get familiar
and efficient at KOHA LIBRARY AUTOMATION SOFTWARE / LIBRARY
MANAGEMENT SYSTEM functionalities without risking live data.
tr
19. The bidder shall provide assistance in migration process to identify the-potential
duplicate
Bibliographic data.

20' The Bidder shall provide all necessary documentation/operational

manuals/ instructions
required for optimum use of the software.

2l' The bidder shall be responsible to provide remote assistance through phone
call, chat, email. In
exceptional case institute may insist bidder to conduct onsite visit.

22' The bidder shall be responsible to upgrade the new version of K9HA LIBRARy
AUTOMATION SOFTWARE / LIBRARY MANAGEMENT SYSTEM with necessary patches
&
customizations already active in previous version of KoHA LIBRARY AUToMATI0N
SOFTWARE / LIBRARY MANAGEMENT sysrEl\4 at no extra cost.

23. The bidder should provide necessary support to integrate Institutional Repository
/ ERp
SYSTCM WhEN NEEdEd with KOHA LIBRARY AUTOMATION
SOFTWARE / LIBRARY
MANAGEMENT SYSTEM-LMS.

24- Biddet accepts that, decision to awLd the tender will be final and may not
be solely based on
the lowest price.

25. Standard Interchange Protocol (slp 2) should be provided.

26. Bidder will be enabling automatic and manual backup.

27. IN KOHA LIBRARY AUTOMATION SOFTWARE / LIBRARY MANAGEMENT

CASE Of
SYSTEM on cloud bidder will configure email and SMS notification for alerts
and reminders.

28. The Quotation should be provided in the prescribed format given at Annexure .A,
- signed
by the authorized person with his full name along with the Ofiicial seal of
the firm.
29- At any point of time any of the document furnished the by
firms/Vendors/Suppliers/Publishers found to be false, it would be deemed
to be a breach of
terms of contract making the firm concerned liable for legal action besides
termination of
contract.

30. The Director, ISLRTC, Delhi, reserves the rights to amend or withdraw
any of the terms and
conditions contained in the tender document or to reject any or all the tenders in
whole or in part
without giving any notice or assigning any reason

31. Incomplete and conditional Quotations are liable to be rejected summarily.

euoting
unrealistic rates will be treated as disqualification.

32. Quotations received after due date and time will not be considered.

33' All duties, taxes, packing and forwarding charges (if any), and other levies payable
and all
other charges connected to delivery and other allied items at the destination
shall be included in
the price. All such price components may be shown in the quotation clearly.

34.Eachbidder shall submit only one quotation.

35. Income Tax, Permanent Account No. (PAN) of the Supplier / Vendor
must be provided.
36' The prices should be correctly charged in accordance with the publisher,s/Importer,s/
Distributor's Invoices and publisher, s Catalogues.
 37. The exchange rate as per bank rates RBI/SBI, New Delhi, will be calculated as on date of
invoice.

38. Payment will be made through NEFT within

15 working days after installation of KOHA
L LIBRARY AUTOMATION SOFTWARE / LIBRARY MANAGEMENT SYSTEM software

39 The order may be terminates at any time without assigning any reason thereof.

40. All litigation relating to this matter, if any, shall have the jurisdiction of Delhi Courts.

(C) Schedule of Requirements:-

The required items are to be delivered at ISLRTC, A-91, l$ Floor, Nagpal Business Tower,
Okhla Phase-II, New Delhi-l10020within 15 days from the date of issue of supply
order.Transportation, packaging and forwarding charges is to be borne by the supplier.

(D) LIBRARY A MATION

LIBRARY MANAGEMENT SYSTEM (Hard Conv) are as follows:-

S.No. Initially
Name
lnstallation
I KOHA LIBRARY AUTOMATION SOFTWARE /
Two computers
LIBRARY MANAGEMENT SYSTEM Software
2. Specification
o Cloud Server
Full MARC 2I and, LINIMARC support for
professional cataloguing
Multi lingual urd Multi user support
Librar-v standards and protocols
Industrial standards and protocols
Z 39 50 server
Customizable web based OPAC, Circulation
system
Online reservation
Barcode / QR code complaint
Export and import records, ISO 2709
Module:
** Catalogue, Parton management, Serials,
Reporting, OPAC, Administration: Gloab
Preference; Local preference
 Annexure -A

tion for KOHA LIBRARY AU'r'UMa

MANAGEMENT SYSTEM Software

(Quotations should be submitted in the format given below on letter head)

S.No Name of the Vendor

1
Full Address

2.
Telephone / Mobile No
J.
E-mail
4.
FaxNo.
5
PAN No.
6.
Name of the Software
7.
Version
8.
Price
9.
Institutional Discount if
any
l0 Any other Information

(Signature)
Name:-
Designation:-
(Of authorized signatory with stamp/seal of the company)

Date:
 ANNEXURE _ B

DECLARATION

It is declared that our firm namely lWs

has not been blacklisted by any Ministry Department, Public Sector Undertaking or Autonomous
Body under Government of India.

(To be pigned by the authorized signatory

Of the firm with seal of the firm)
u$
AI\INEXURE_ C

CHECK LIST

a) Copy ofthe Registration of the firm. Yes /No

tf tl
b) Copy of the GST Registration Certificate. Yes i No
EE
c) Earnest Money Deposit (EMD) of t.5,000/- in Yes /No
the form of Demand Draft/Bankers cheque. tf tl
d) Copy of supply/ work order issued by Yes /No
anyGovernment organization if any, as a Etl
proofofexperience.
(e)Proprietary certificate and/or authorization Yes /No
letter, if any, may be included. EE