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    Troubleshooting: Definition: Hardware

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    Paul Ian Bronola
    Troubleshooting is the process of identifying and solving technical problems with computers. It starts with general issues and gets more specific. Most troubleshooting begins by checking hardware issues like ensuring cables and devices are properly connected. Software problems can also be troubleshooted by checking for correct installation, updating to the latest versions, and clearing caches and cookies. If issues persist after trying tips, searching online frequently asked questions and support communities can help provide solutions.

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    Troubleshooting: Definition: Hardware

    Uploaded by

    Paul Ian Bronola
    18 views2 pages
    Troubleshooting is the process of identifying and solving technical problems with computers. It starts with general issues and gets more specific. Most troubleshooting begins by checking hardware issues like ensuring cables and devices are properly connected. Software problems can also be troubleshooted by checking for correct installation, updating to the latest versions, and clearing caches and cookies. If issues persist after trying tips, searching online frequently asked questions and support communities can help provide solutions.

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    Troubleshooting

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    Troubleshooting is the process of identifying and solving technical problems with computers. It starts with general issues and gets more specific. Most troubleshooting begins by checking hardware issues like ensuring cables and devices are properly connected. Software problems can also be troubleshooted by checking for correct installation, updating to the latest versions, and clearing caches and cookies. If issues persist after trying tips, searching online frequently asked questions and support communities can help provide solutions.

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    © All Rights Reserved
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    18 views2 pages

    Troubleshooting: Definition: Hardware

    Uploaded by

    Paul Ian Bronola
    Troubleshooting is the process of identifying and solving technical problems with computers. It starts with general issues and gets more specific. Most troubleshooting begins by checking hardware issues like ensuring cables and devices are properly connected. Software problems can also be troubleshooted by checking for correct installation, updating to the latest versions, and clearing caches and cookies. If issues persist after trying tips, searching online frequently asked questions and support communities can help provide solutions.

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    Troubleshooting: Definition

    Do you ever have computer issues? If you've ever tried anything to fix them, you've done
    troubleshooting. Troubleshooting is the process of identifying and solving technical problems.
    It starts with general issues and then gets more specific.
    Most troubleshooting begins with hardware. Hardware is any physical device that you use to
    operate your computer. The guts of the computer are the CPU and RAM (random access
    memory), but outside parts like your monitor count, too.
    Software is computer coding that's placed on your computer's hard drive such as Google Docs.
    Software applications are virtual and trickier to troubleshoot.
    Ever had times when you couldn't access your favorite website? Connectivity allows devices to
    talk to one another and share information.

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    Tips and Tricks

    Hardware
    Let's go over some tips and tricks for fixing a hardware problem:
     Reboot - power cycling your computer is one of the best and easiest ways to troubleshoot.
    It tends to just reset everything and hopefully get rid of whatever glitch is causing issues.

     Unplug peripheral devices - remove any tool that's connected to a computer like an extra
    drive, or a scanner.

     Check your cables and power cords to make sure they are connected properly.

     Memory - do you have enough memory? Various files and applications can quickly
    overtake your memory.

     Check printer - make sure you send a document to the correct printer and look for printer
    jams. Check that the printer has paper and ink.

    Software
    But what if you've got a software problem? Let's see if we can fix it.
    Make sure the software is installed correctly. Like in hardware, restarting the program might just
    fix the glitch. Trying switching browsers such as using Google Chrome instead of Firefox.
    Make sure your software is updated. Have you ever heard of a computer bug? It's a coding error
    and keeping current with software patches can help you avoid them.
    Experiencing slowdowns? Try to make a habit of clearing your cache and cookies, and stay
    current with your software updates.
    Remember that sometimes you might encounter a problem you can't fix. To prevent permanent
    loss, make sure you back up your data. Try saving it online (cloud storage), in flash drives, or
    even as attachments in an email to yourself.
    What if you try all these ideas and still encounter issues? Many companies like Microsoft have a
    list of frequently asked questions (FAQs) and tips. Save your instructions and manuals—these
    are a great reference for your troubleshooting questions. Try a search engine to see if other
    people have probably encountered the same problem. Before contacting Information
    Technology, keep a list of error messages, screenshots or printouts. A picture is worth a thousand
    words.

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