User - Manual - Applicant - Renewal of Fire License

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User Manual

on
Renewal of Fire
License
for
State-wise Rollout
of
e-District MMP
in
West Bengal

TCS LTD
User Manual
On

Renewal of Fire License


For

State-wise Roll Out


of
e-District MMP
in
West Bengal

Prepared By:
TCS Ltd., Kolkata
CAUTION

This document is released by the Software Development Group for West Bengal
e-District project of TCS Limited.

The information contained in this document is confidential and no part of this


document may be reproduced, stored in a retrieval system or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording or
otherwise, without the prior written consent of TCS Limited.

ANY QUERIES OR SUGGESTIONS SHOULD BE FORWARDED TO:

Delivery Head – State Project, West Bengal


TCS Limited
28, Camac Street,
Kolkata – 700 016

Document Control:
Document No. TCS-WB-e-District--User-Manual
Version No. 0.1
Prepared By TCS Limited
Release Date
Template Effective Date 28th December, 2001
Template Version 05
Revision Control Information

File Name : WB _eDistrict_User_Manual_Applicant_Renewal_of_Fire_License


File :
Creation
Date
Author(s) :
Approver(s) :

Document
Sr. Section Document
Nature of Amendment Release Remarks
No. Number Version No.
Date
Sent for
1 - Draft 0.1
Review
Table of Contents
1 INTRODUCTION ............................................................................................................. 11
1.1 Application Overview ....................................................................................................... 11
1.2 Functional Scope of the System ..................................................................................... 11
1.3 User Role and Access Rights ......................................................................................... 11
1.4 Document Usage Description ......................................................................................... 12
1.5 Related Documents ......................................................................................................... 12
1.6 Customer Support ........................................................................................................... 12
1.7 Acronyms and Abbreviations .......................................................................................... 12

2 RENEWAL OF FIRE LICENSE– APPLICATION PROCESS ........................................ 14


2.1 Login to the Application ................................................................................................... 14
2.2 Home Page ..................................................................................................................... 15
2.3 Apply for Renewal of Fire License .................................................................................. 15
2.4 License No. ..................................................................................................................... 16
2.5 Applicant’s Basic Information .......................................................................................... 17
2.6 Premises or Site Address for which Fire License is desired ........................................... 17
2.6.1 Applicant Type ................................................................................................................ 18
2.6.2 Official Address Details ................................................................................................... 18
2.6.3 Warehouse or Workshop Details and Occupier Details .................................................. 19
2.6.4 Hazardous Substance Details and Name and Nature of Fire Safety Arrangements ...... 19
2.6.5 Details of Nearest Open water premises (tank or river) and Other Relevant Information
20
2.6.6 Floor Area Details ........................................................................................................... 20
2.6.7 License Details ................................................................................................................ 21
2.6.8 Application View and Attaching Supporting Documents ................................................. 22
2.6.9 Final Application View and Final Submission ................................................................. 24

3 SENT FOR INSPECTION ............................................................................................... 27

4 PAYMENT PROCESS .................................................................................................... 30


4.1 Track Application ............................................................................................................. 31

5 GETTING THE CERTIFICATE FOR RENEWAL OF FIRE LICENSE ........................... 33

6 SYSTEM SET-UP ........................................................................................................... 35


6.1 System Start up Parameters ........................................................................................... 35
6.2 Master File Set-up ........................................................................................................... 35
6.3 Business Rules ............................................................................................................... 35
6.4 Print Set-up ..................................................................................................................... 35

7 APPLICATION DETAILS ............................................................................................... 37


7.1 Module Name .................................................................................................................. 37
7.1.1 Function Name ................................................................................................................ 37
7.1.1.1 Purpose ....................................................................................................................... 37
7.1.1.2 Menu Navigation .......................................................................................................... 37
7.1.1.3 User Group .................................................................................................................. 37
7.1.1.4 Form Layout ................................................................................................................ 37
7.1.1.5 Activation Options ........................................................................................................ 37
7.1.1.6 Form Description ......................................................................................................... 37

8 REPORTS / QUERY ....................................................................................................... 38


8.1 Report / Query Title ......................................................................................................... 38
8.1.1 Selection Rules ............................................................................................................... 38
8.1.2 Description ...................................................................................................................... 38
8.1.3 Report / Query Layout ..................................................................................................... 38
9 INTERFACES ................................................................................................................. 39
9.1 Interfaces to other systems ............................................................................................. 39
9.2 Data Files Upload / Down Load ...................................................................................... 39
9.2.1 Description ...................................................................................................................... 39
9.2.2 File Format ...................................................................................................................... 39

10 MESSAGES AND CORRESPONDING ACTION ........................................................... 40


List of Figures

Figure 1: West Bengal e-District Login Page ................................................................................ 14


Figure 2: Home Page .................................................................................................................... 15
Figure 3: Instruction and Requirements of Renewal of Fire License Page-1 ................................ 15
Figure 4: Applicants Applying for Renewal of Fire License ........................................................... 16
Figure 5: License No. .................................................................................................................... 16
Figure 5: Applicants Basic Information .......................................................................................... 17
Figure 6: Premises or Site Address for which Fire License is desired .......................................... 17
Figure 7: Applicant Type ................................................................................................................ 18
Figure 7: Official Address Details .................................................................................................. 18
Figure 8: Warehouse or Workshop Details ................................................................................... 19
Figure 9: Hazardous Substance Details ........................................................................................ 19
Figure 11: Details of Nearest Open water premises ..................................................................... 20
Figure 12: Floor area Details ......................................................................................................... 20
Figure 13: License Details ............................................................................................................. 21
Figure 14: Application View ........................................................................................................... 22
Figure 15: Attaching the Supporting Documents........................................................................... 22
Figure 16: Uploading Supporting Documents ............................................................................... 23
Figure 17: Upload Process ............................................................................................................ 23
Figure 18: Upload Confirmation for Document Upload ................................................................. 24
Figure 19: Application View ........................................................................................................... 24
Figure 20: Submitting Application .................................................................................................. 25
Figure 21: Generate AIN ............................................................................................................... 25
Figure 22: Finishing Application Process ...................................................................................... 26
Figure 23: West Bengal e-District Login Page .............................................................................. 27
Figure 24: Home Page .................................................................................................................. 28
Figure 25: Track Application .......................................................................................................... 28
Figure 26: Sent for Inspection Page .............................................................................................. 29
Figure 27: West Bengal e-District Login Page .............................................................................. 30
Figure 28: Home Page .................................................................................................................. 31
Figure 29: Track Application .......................................................................................................... 31
Figure 30: Uploading Payment details using Treasury Challan .................................................... 32
Figure 31: Completing Payment Process ...................................................................................... 32
Figure 32: Track Application Option for Application under Applicant Login .................................. 33
Figure 33: Track Application .......................................................................................................... 33
Figure 34: Renewal of Fire License ............................................................................................... 34
West Bengal e-District Renewal of Fire License

1 Introduction
1.1 Application Overview
e-District is the project that aims at electronic delivery of identified high volume citizen centric
services, at district and sub district level by utilizing the four pillars of infrastructure namely,
SDCs, SWANs, SSDGs, Kiosks and CSCs, optimally to deliver public services electronically to
citizens at their door steps.

e-District has been envisaged by Government of West Bengal as automation of workflow and
internal processes of District Administration for providing services to the citizens. This project is
of paramount importance to the State as it would help in moving towards electronic workflow
system for the district administration and help in providing efficient individual department
services through Common Service Centres (CSCs) and Kiosk Centres, which would be the
primary front end channels as envisaged in the project.

1.2 Functional Scope of the System


The system is intended for electronification of the Renewal of Fire License. Scope of the system
mainly includes application submission, Approval, Certificate Generation and Report Generation
Process. The System also allows the status inquiry for the application Submitted and
maintaining of an Electronic Register.
System will be accessed at following places for Renewal of Fire License.
• CSC
• Kiosks
• Citizen Portal

Approval of the application will be done at Fire Department. The generated certificate can be
availed either from CSCs, Kiosk or by the applicant for download/print.

1.3 User Role and Access Rights


This section describes the roles and access rights of various users that WB e-District Application
supports for the service under consideration

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West Bengal e-District Renewal of Fire License

1.4 Document Usage Description


This User Manual describes the step-wise process for Renewal of Fire License in West Bengal
e-District Application. It explains how the citizen can apply for the sanction by himself or with the
help of CSC / Kiosk Operator and how the back end actors (Collector, Fire Inspector, Divisional
Fire Officer, Director and Assessing Officer) approve or reject or send back the application after
verification.

1.5 Related Documents


Software Requirement Specifications

1.6 Customer Support


Delivery Head – State Project, West Bengal
TCS Limited
28, Camac Street,
Kolkata – 700 016

1.7 Acronyms and Abbreviations


ADM(G) Additional District Magistrate
AIN Application Identification Number
ALC Assistant Labour Commissioner
AR Additional Registrar
ASO Assistant Statistical Officer
BCW Backward Class Welfare
BCWI Backward Class Welfare Inspector
BDO Block Development Officer
BI Block Inspector
CEO Chief Executive Officer
CSC Common Service Centre
DA Dealing Agent
DTO District Level Treasury Officer
DM District Magistrate
E-District Electronic District
EO Enquiry Officer
ETaal Electronic Transaction Aggregation & Analysis Layer
LWFC Labour Welfare Facilitation Centre
MED Municipal Engineering Directorate
MMP Mission Mode Project

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MSDG Mobile Services Delivery Gateway


RLO Regional Labour Offices
SDC State Data Centre
SDO Sub-Divisional Officer
SMS Short Messaging Service
SRS Software Requirement Specifications
SSDG State e-Governance Services Delivery Gateway
SWAN State Wide Area Network
UAIN Unique Application Identification Number
ULB Urban Local Bodies
WEBEL West Bengal Electronic Industry Development Corporation Limited

WB e-District application notifies the applicant about the status of the application via SMS and
email. Similarly the approver gets notification from the system for the pending applications.

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2 Renewal of Fire License– Application Process


2.1 Login to the Application
In order to log in to the West Bengal e-District Application, the user should open an internet
browser, type the URL in the address bar and press Enter. West Bengal e-District Application
login page appears as below:

Figure 1: West Bengal e-District Login Page

The login page contains ‘Welcome’ message for the users of West Bengal e-District application.
Login option is for Admin/ Kiosk User and Other User. The user should select the General Login.
It is the default option.

The user can select the language (English/ Bengali) from the drop down. Enter User Name and
Password and type the Captcha as it appears in the screen. Press Login to enter the home
page of the application.

If the applicant is registering into the system for the first time, he/ she will have to click on
Citizen Registration. If the applicant has forgotten the password, click Forgot Password.

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2.2 Home Page


After login to West Bengal e-District, the Home page appears. It shows the comprehensive
list of services under Department column. The Renewal of Fire License is a service under
the Cooperation Category as shown below:

Figure 2: Home Page

2.3 Apply for Renewal of Fire License

To apply for Renewal of Fire License, the user needs to select the correct option under services
provided and user is directed to the Home screen which contains basic instructions for the user
as shown below:

Figure 3: Instruction and Requirements of Renewal of Fire License Page-1

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To proceed with the application the user needs to click on Apply button. The following screen
appears.

Figure 4: Applicants Applying for Renewal of Fire License

Upon clicking the Apply Button the following screen appears:

2.4 License No.

Figure 5: License No.

In Order to search for the ‘Renewal of Fire License’ the user needs to enter the following fields:

 Existing License No. : This is a mandatory field. The applicant needs to enter the License
No. of Fire Crackers Selling License.
 Search: By clicking on this button the applicant searches for his/her details that were
filled earlier.

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2.5 Applicant’s Basic Information

Figure 6: Applicants Basic Information

The details of Applicant’s Basic Information of the applicant is displayed here, as entered during
Application of Grant of Fire License.

2.6 Premises or Site Address for which Fire License is desired

Figure 7: Premises or Site Address for which Fire License is desired

The details of Premises or Site Address for which Fire License is desired of the applicant is
displayed here, as entered during Application of Grant of Fire License.

 Reset:
If the user clicks on this button, all the values entered in the field will be automatically reset.

 Cancel:
The applicant will have to press this button in order to cancel the application.
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 Save and Next:


The applicant has to click this button to save the data entered and move to the next page.

2.6.1 Applicant Type

Figure 8: Applicant Type

The details of applicant type of the applicant is displayed here, as entered during Application of
Grant of Fire License.

2.6.2 Official Address Details

Figure 9: Official Address Details

The details of Official Address of the applicant is displayed here, as entered during Application
of Grant of Fire License.

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2.6.3 Warehouse or Workshop Details and Occupier Details

Figure 10: Warehouse or Workshop Details

The details of Warehouse or Workshop Details and Occupier Details of the applicant is
displayed here, as entered during Application of Grant of Fire License.
.

2.6.4 Hazardous Substance Details and Name and Nature of Fire Safety
Arrangements

Figure 11: Hazardous Substance Details

The details of Hazardous Substance Details and Name and Nature of Fire Safety Arrangements
of the applicant is displayed here, as entered during Application of Grant of Fire License.

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2.6.5 Details of Nearest Open water premises (tank or river) and Other
Relevant Information

Figure 12: Details of Nearest Open water premises

The details of Nearest Open water premises (tank or river) and Other Relevant Information is
displayed here, as entered during Application of Grant of Fire License.

2.6.6 Floor Area Details

Figure 13: Floor area Details

The floor area details is displayed here, as entered during Application of Grant of Fire License.

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2.6.7 License Details

Figure 14: License Details

The details of License is displayed here, as entered during Application of Grant of Fire License.

 License Duration (Fees will calculated accordingly): This is a mandatory field. The
applicant needs to select the license duration of Fire License.

 Declaration of Acceptance:
The user has to click on the check box ‘I Accept’ to provide declaration that the information
provided in the application form is true to the best of his/ her knowledge and belief.

 Save and Next:


If the user wants to save the data entered and proceed to the next step of application, he/ she
will have to select ‘Save & Next’ button.

 Save Draft:
Click on ‘Save Draft’ to save the entered details. User can access the drafted application from
“Draft application’ section of the home page.

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West Bengal e-District Renewal of Fire License

2.6.8 Application View and Attaching Supporting Documents

The User needs to click on Save & Next to proceed further with the process of Application. The
following screen appears.

Figure 15: Application View

The following options are available:

 Attach Supporting Documents


 Edit Basic Information
 Edit Application
 Print
 Cancel
The user can click on Attach Supporting Document to include the necessary supporting
documents along with the application.

Figure 16: Attaching the Supporting Documents

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West Bengal e-District Renewal of Fire License

Once the user selects the option the following screen is displayed:

Figure 17: Uploading Supporting Documents

All the mandatory documents are highlighted with the (*) asterisk symbol. The user needs to
click on the Upload button and then select the file to upload as shown below:

Figure 18: Upload Process

Clicking on Upload button, completes the uploading of document against the selected option.

The system acknowledges the successful uploading of the file by displaying the following
message:

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Figure 19: Upload Confirmation for Document Upload

2.6.9 Final Application View and Final Submission


Once the uploading of all the necessary documents is complete the user needs to complete the
application process finally and click on Save and Next to proceed further and then click on
Submit button to submit the application finally as shown below:

Figure 20: Application View

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Figure 21: Submitting Application

On Clicking Submit button, the application is submitted. The AIN is generated and displayed as
shown below:

Figure 22: Generate AIN

The user should note down the AIN and then click on Finish button to complete the process and
is directed to the Home Screen. The applicant may print the Application Acknowledgement page
containing the AIN no by clicking on the Print button.

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Figure 23: Finishing Application Process

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3 Sent for Inspection


Once the applicant gets the confirmation over SMS regarding the Inspection, the applicant
attend the Inspection process. For this, the applicant needs to Re-login to the e-District
application

The applicant should open an internet browser, type the URL in the address bar and press
Enter. West Bengal e-District Application login page appears as below:

Figure 24: West Bengal e-District Login Page

The login page contains ‘Welcome’ message for the users of West Bengal e-District application.
Login option is for Admin/ Kiosk User and Other User. The user should select the General Login.
It is the default option.

The user can select the language (English/ Bengali) from the drop down. Enter User Name and
Password and type the Captcha as it appears in the screen. Press Login to enter the home
page of the application.

If the applicant is registering into the system for the first time, he/ she will have to click on
Citizen Registration. If the applicant has forgotten the password, click Forgot Password.

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West Bengal e-District Renewal of Fire License

Figure 25: Home Page

The applicant has to click on ‘Track Application’

Figure 26: Track Application

The ‘Track Applications’ page opens as below, where the applicant will have to enter the
Application Identification Number and Click Search Application. The applicant has to click on
‘Sent for Inspection’ icon.

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Figure 27: Sent for Inspection Page

The applicant has to select ‘Agree’ and click ‘Resubmit’ option. If the applicant select ‘Disagree’,
applicant has to enter a new date and click on ‘Resubmit’ button.

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4 Payment Process
Once the applicant gets the confirmation over SMS / Track Application regarding the payment
submission, the applicant needs to pay the appropriate payment. For this, the applicant needs to
Re-login to the e-District application

The applicant should open an internet browser, type the URL in the address bar and press
Enter. West Bengal e-District Application login page appears as below:

Figure 28: West Bengal e-District Login Page

The login page contains ‘Welcome’ message for the users of West Bengal e-District application.
Login option is for Admin/ Kiosk User and Other User. The user should select the General Login.
It is the default option.

The user can select the language (English/ Bengali) from the drop down. Enter User Name and
Password and type the Captcha as it appears in the screen. Press Login to enter the home
page of the application.

If the applicant is registering into the system for the first time, he/ she will have to click on
Citizen Registration. If the applicant has forgotten the password, click Forgot Password.

Once the user logs into the application the following screen appears. The user needs to click on
‘Track Application’ option as below:

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West Bengal e-District Renewal of Fire License

Figure 29: Home Page

4.1 Track Application

Figure 30: Track Application

The applicant operator has to enter Application Identification Number and click on Search
Application button.

The applicant needs to click on the Payment Pending icon to further proceed. The same is
depicted below:

e-District application offers two payment modes:

 Integrated GRIPS payment (Online mode)


 Offline payment using Treasury Challan

The following screen shows the online mode (GRIPS).

The following screen shows the offline mode (Through the upload of Treasury Challan).

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West Bengal e-District Renewal of Fire License

Figure 31: Uploading Payment details using Treasury Challan

In case of Offline Payment, the User needs to submit the softcopy of the receipt by selecting the
Choose File button and then selecting Upload button.

Once the file is successfully uploaded, the appropriate confirmation message is displayed and
the applicant needs to click on the Submit button to complete the process as shown below.

Figure 32: Completing Payment Process

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5 Getting the Certificate for Renewal of Fire License


In order to get the certificate for Renewal of Fire License, the applicant (Citizen/ CSC/ Kiosk
Operator) will have to login to the system again by typing the URL in the address bar of an
internet browser and entering correct user id and password. The Home Page appears as below.
In order to get the certificate, the applicant will have to click on ‘Track Application’.

Figure 33: Track Application Option for Application under Applicant Login

The ‘Track Applications’ page opens as below, where the applicant will have to enter the
Application Identification Number and Click Search Application.

Figure 34: Track Application

The user will have to click on the ‘PDF’ icon for application to get the certificate for ‘Renewal of
Fire License’.

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West Bengal e-District Renewal of Fire License

Figure 35: Renewal of Fire License

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West Bengal e-District Renewal of Fire License

6 System Set-up
6.1 System Start up Parameters
NA

6.2 Master File Set-up


NA

6.3 Business Rules


As per the SRS

6.4 Print Set-up


NA

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West Bengal e-District Renewal of Fire License

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Renewal of Fire License
West Bengal e-District

7 Application Details
7.1 Module Name
7.1.1 Function Name
NA

7.1.1.1 Purpose
NA

7.1.1.2 Menu Navigation


NA

7.1.1.3 User Group


NA

7.1.1.4 Form Layout


NA

7.1.1.5 Activation Options


NA

7.1.1.6 Form Description


NA

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West Bengal e-District Renewal of Fire License

8 Reports / Query
8.1 Report / Query Title
NA

8.1.1 Selection Rules


NA

8.1.2 Description
NA

8.1.3 Report / Query Layout


NA

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West Bengal e-District Renewal of Fire License

9 Interfaces
9.1 Interfaces to other systems
NA

9.2 Data Files Upload / Down Load


9.2.1 Description
NA

9.2.2 File Format


NA

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Renewal of Fire License
West Bengal e-District

10 Messages and Corresponding Action


NA

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Bibliography

i
Glossary

ii
Index

iii

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