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Achieving any objective requires a strategic plan, which can be tricky and often confusing for beginners. It’s just like
you have a blank canvas, you know the output, but you don’t where to start. 

If you are an entrepreneur who frequently gets stuck on questions like:    

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Table of Contents 
1. What Is Strategic Planning in Retailing?
2. 7 Steps in Strategic Retail Planning Process
3. Importance of Strategic Retail Planning 
4. FAQs:

What Is Strategic Planning in Retailing?

So, let’s begin by understanding what strategic planning in retailing actually means.

In a strategic retail planning process, a business identi es and sets its goals for a de nite period and prepares a
strategic plan to achieve them e ciently. The right strategic plan will help you bridge the gap between where you are
right now and where you want to be.  

This determines the rst step of the strategic retail planning process: De ning Goals

7 Steps in Strategic Retail Planning Process

1. Self-Analysis to De ne SMART Goals

The journey of the strategic retail planning process starts with self-analysis to understand that where your business
stands right now. After having a clear picture of where you are currently you need to focus on where you want to
reach, i.e., set clear goals for your business. 

You can begin by de ning micro-goals for each department and then macro-goals for the business as a whole.
Ensure that whatever goals you set, whether micro or macro, must be SMART;  

S-Speci c 

M-Measurable

A-Attainable 

R-Relevant 

T- Time-bound.

Setting SMART goals will ensure that all your teams are focused on achieving realistic and measurable goals. For
example, increasing sales in the last quarter by 7%. This has a measurable target to be achieved in a de nite period
of time. 

2. Conducting Market Analysis

Conducting market analysis means analyzing your competitors, their products, marketing strategies, shortcomings,
customer satisfaction rate, and so on. It will help you in bridging the gap between customers’ expectations and the
products available in the market. 

Moreover, market analysis will help you understand the market demographics, current trends, and customer
segmentation. This will help you in analyzing any risks or opportunities and preparing for them. 

3. Understand Your Consumer Behavior

Getting insights into your consumer behavior will give you clarity of their preferences, buying patterns, and spending
habits. It will ensure that you attract the right pool of people to your business. Consumer analysis will help you in
understanding them better, their needs, their expectations, and different in uential factors behind their purchasing
decisions. This way, you can design a customized marketing campaign that will ensure market penetration. 

Customer analysis can be done by conducting a SWOT analysis to understand strengths, weaknesses, opportunities,
and threats. 

4. Design Your Retail Strategies

Now that you have thoroughly understood the market and your customers, it’s time to design and implement your
retail strategies to achieve SMART goals. While designing your next retail strategy, consider your retail positioning,
whether you want to continue with the same market positioning or create a new customer base. 

Your retail strategy should not only focus on attracting a maximum number of prospects to your business but also to
provide clarity of what they expect. The main source of attraction can be competitive pricing, quality, distinct
features, WOW experience, or anything that is your brand’s USP. 

Check Out: The Best Retail Management Software for an Effective Retail Growth

5. Focus on Short-Term Strategic Plans

Now when you have your long-term strategy in front of you, break it into small, short-term actionable strategic plans.
For example, it’s Christmas time and now you can divert everything from your store’s look and feel to your digital
campaigns towards the same theme and then announce festive offers. Although it may just elevate your sales for the
festive season, as a whole it will contribute to your annual sales. 

Another bene t of implementing short-term strategic plans is that you can test- re for your long-term strategic plan. If
you nd any loopholes in meeting customer expectations, they can be immediately recti ed. 

6. Finally! Implement the Strategies

After having a successful test run with short-term strategies, it’s nally time to implement the strategic retail growth
plan. 

But this will not be a cakewalk! 

Employees may be reluctant to adopt new methods and technologies, but with the right training and counseling, it
can all be done. Offering incentives, bonuses, and additional bene ts can help in overcoming reluctance and even
encourage them to take up new roles and responsibilities with enthusiasm. 

7. Analyze the Performance of Your Strategies

Retail strategies may or may not always churn out the expected results. 

It is imperative that implemented retail strategies should be keenly monitored at regular intervals. If any errors or
di culties are found, then they should be recti ed on time. Analyzing the performance will also help you in preparing
for future strategies and not repeating the same mistakes.

Importance of Strategic Retail Planning 

So, do you think every business should strategize retail planning? 

The answer is YES! 

Strategic planning for a retail business is highly imperative to keep the business and organizational activities clear
and focused towards SMART goals.  

Along with this, strategic retail planning offers you nancial bene ts, where you strategize, study your market and
consumers, and ensure that you invest your resources e ciently. It provides you an edge over your competitors. It
helps recognize their shortcomings and ll market gaps with your products. It gives a reality check of what
consumers want.

Moreover, strategic retail planning helps you prepare for the future and practice risk management for uncertain
times. 

Suggested Read: 10 Grocery POS Software for Your Retail Business

FAQs:

Examples of strategic planning in retail 

Some of the best examples are examples of strategic retail planning are creating a festive-themed storefront,
designing a social media campaign to promote discounts that drive your potential customers to the store. Other
examples are training your employees to adapt to new technologies and strategies. 

What is the strategic planning process for global retailing? 

Running online campaigns on different social media campaigns and Goggle can be an example of a strategic
planning process for global retailing. 

What are the steps involved in developing a retail strategy? 

7 major steps involved in developing retail strategy: 

1) Identify your Objectives 
2) Analyze your Market 
3) Understand your customer 
4) Plan Retail Strategies 
5) Focus on Short-Term Strategic Plans 
6) Implement the Strategies 
7) Analyze your Performance 

What is the importance of retail planning? 

Retail planning is important to have  clarity  about  business  goals that helps other teams to work  dedicatedly  in
achieving the desired outcome. 

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