Technical Service Bulletin: Greenline Branding

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TECHNICAL SERVICE BULLETIN

BULLETIN NUMBER: D111/D142 – 029 09/09/2016


APPLICABLE MODEL:
LANIER – MP C3002/MP C3002-RM/MP C3502/MP C3502-RM
RICOH – AFICIO MP C3002/MP C3002-RM/MP C3502/MP C3502-RM
SAVIN – MP C3002/MP C3002-RM/MP C3502/MP C3502-RM

SUBJECT: DIFFERENCES BETWEEN BASE MODELS AND RM MODELS

GENERAL:
The purpose of this bulletin is to explain the differences between the standard (base) models and the release
of the new RM version models. The new models are referred to as the GreenLine models and use an “RM”
designation in the models name. See image below for the new GreenLine logo:

The Differences between regular model and RM model are listed below:
1. Toner type (Regular: Polymerization Toner  RF: Pulverization Toner)

2. Parts (Developer, Developing Unit, PCDU, and the Engine firmware)

Toner Order No.


Black (K) 842201
Yellow (Y) 841648
Magenta (M) 841649
Cyan (C) 841650

GreenLine Branding:

continued…

Copyright  2016 RICOH Americas Corporation. All rights reserved. Page 1 of 4


Tech Service Bulletin No. D111/D142 – 029

HOW TO DISTINGUISH BASE MODELS FROM THE RM MODELS:


Front of Main Unit:
Label

Rear of Main Unit:


On the right bottom of the Back Cover, the new style prefix decal is shown below.

BCU BOARD REPLACEMENT:


The BCU Board as a service part is commonly used for both the original and RM models. When replacing
the BCU board on RM models, the Engine Firmware (Part Number: D1425116N) needs to be changed in
order for the machine to recognize the ID Chip of the pulverized toner.

 Please use a SD Card in which the Engine Firmware for Recycled Model (RM) has been saved,
when replacing BCU board on the RM models.

BCU Board Replacement Procedure:


1. Power OFF the machine and remove the power cord.
2. Replace BCU Board.  Please refer D111/D142 Service Manual for the replacement procedure.
3. Insert SD Card in to SD Slot 2.
4. Plug in the power cord and power ON the machine.
5. Update the Engine Firmware.
6. Enter SP5-811-004 and input the Serial Numter.

continued…

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Tech Service Bulletin No. D111/D142 – 029

Input Serial Number

 Remote Firmware Update is not available for recycled (RM) models.

 If the Engine Firmware is not changed,or the wrong toner set is used on the recycled model, the
following error messages will be displayed on the OP Panel:

[Main display]
Toner Cartridge Setting Error
Toner Caridge is not set.:Black
Open the indicated part, then set the cartridge correctly.

[Banner]
The following messages are displayed alternately:
Toner Cartridge(s) are not set correctly.
Black
Please set correctly.
Black

Firmware Update Notes:


Only the Engine Firmware is unique to recycled models. The remaining firmwares for the original (base)
model are used on the recycled (RM) model.

 If an original model’s Engine Firmware is wrongly installed in to the recycled model, error messages
will appear on the Operation Panel and an EM visit will be needed.

Set SP5-886-001 (Control of ROM Update) to 1 (Prohibition) beforehand. Then, firmware updates to the
machine will be prohibited.

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Tech Service Bulletin No. D111/D142 – 029

Yield Parts Information:


Development Unit-K: P/N: D1447203 Yield: 600K
PCDU-K P/N: D1447200 Yield: 300K
Developer-K P/N: D1419640

To indicate the difference between parts for the recycled model and the original model, a green decal has
been attached on the Development Unit and the PCDU (on the side of Development Unit).
[Green decal]

Package of developer does not have this green decal.


Developer is distinguished with parts number.
[Package of Developer]

PM Parts:

Recycled Model: D1419640


Original Model: D1449640

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