Nahid Hassan: Work Experience Skills

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nahidhasan.nsu@gmail.

com
Nahid Hassan 01738305719
Client Success Co-ordinator
Dhaka, Bangladesh

linkedin.com/in/nahid-hasan-39b731219

A highly organized and hard-working individual looking for a responsible position to gain practical experience.

WORK EXPERIENCE SKILLS


Client Success Co-ordinator Analytical and problem solving
Orbit Technology
Risk and compliance
10/2021 - Present, London, UK
Achievements/Tasks
Revenue Recognition
Providing exceptional service to customers through live chat
and email.
Microsoft Excel
Working with team members and stakeholders to
troubleshoot customer issues and being accountable for the Verbal and writing skills
successful resolution of these issues.
Working as part of a team and off your own initiative to Data analytics
achieve quality and productivity targets.
Identify and communicate customer experience issues to
help deliver product enhancements which solve real
customer problems. ACHIEVEMENTS
Customer service (01/2020 - Present)
Customer Service Executive Maintained a customer satisfaction rate of 95% form 2020 to
Shohoz Ltd. 2022
01/2020 - 03/2021, Banani, Dhaka
Achievements/Tasks
Receiving customer’s compliance and provide possible
solution. LANGUAGES
Campaign through different online platform.
English
Data collection and modify through online sheets and docs. Full Professional Proficiency

Bangla
Native or Bilingual Proficiency

EDUCATION
Graduation INTERESTS
North South University
2019, CGPA-2.64 out of 4
Learning languages Photography
Courses
English and Modern Languages
Reading Travel Sports

Higher Secondary School Certificate


Bonpara Degree Collage
2013, GPA-5.00 out of 5
Courses
Humanities

Secondary School Certificate


Merigachha Bl. High School
2011, GPA-5.00 out of 5
Courses
Humanities

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