Chapter 4
Chapter 4
Chapter 4
STEPS IN INTERNATIONAL
BUSINESS NEGOTIATION
Ta Hoang Thuy Trang, MBA
Content
Chapter 1: A framework for international business
negotiation
Chapter 2: Vis-à-vis: International Business
Negotiations and cross-cultural communication
Chapter 3: Principled negotiation
Chapter 4: Steps in international business
negotiation
Chapter 5: Negotiating different types of projects
Chapter 6: Negotiation in different parts of the
world
Learning objectives
• Knowledge
– Develop an understanding of effective international
negotiation process.
– Identify negotiated solutions and compromises based
on fairness, place negotiation in the context of
managing long-term business relationships.
• Skill
– Develop, through simulation, experience with the
complexity of international business.
• Attitudes
– Hardworking and creativity in working and learning.
The Negotiation Process
1. Pre-negotiation
2. Face-to-face negotiation
3. Post negotiation
Pre-negotiation
• Set your objectives (precisely what you want
to achieve)
• Seek our precedence
• Create series of tradables
• Set your limits
Set your objectives
Top objectives
Setting
Target objectives
objectives
Bottom objectives
Seek our precedence
• Coffee price
Create series of tradables
Time
Money Specification
Set your limits
Bargaining zone
Best Alternative To a
Negotiated Agreement
What is your BATNA?
Bargaining zone
ZOPA