Product Support Guide: Model Type Launch Date Serial Number Prefix Product Code Brand/Model Name
Product Support Guide: Model Type Launch Date Serial Number Prefix Product Code Brand/Model Name
Introduction
Brand/Model Name
Product Concept
D182/D183/D184 is the successor for the MP 2352SP/MP 2852SP/MP 3352SP
The product is offered in three speed ranges (25PPM, 30PPM and 33PPM)
There will not be a base model available.
Order Number
Options
Product Common /
Item Description EDP Code Notes
Code Unique
802.11a/g/n Interface
Wireless LAN 416572 D164 D147
Unit Type M2
1284 Interface Board
IEEE1284 411699 D679 D147
Type A
Copy Data Security
Security Unit 416391 D640 D120
Unit Type G
Optional Counter
Key Counter I/F 20 413012 B870 D120
Interface Unit Type A
Key Counter Bracket
Key Counter Bracket 412552 A674 D120
Type H
Card Reader Bracket
Card Reader Bracket 415814 D593 D120
Type 3352
Supplies/Yields
Target Yield
Item Name Order Code
ISO/IEC 3 P/J_5%
Lanier
Toner Type 5627 841337 - 11,000prints/bottle
Developer Developer Type 28 B1219645 60,000
Staple Set
Cartridge for Staple Cartridge for SR3000 412878 5,000shots/staple
SR3150
1) D182/D183 3 page per job at 5% coverage is used to measure the above cartridge yields.
Option Compatibility
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
1. ARDF
2. Paper Bank 1-Tray X X
3. Paper Bank 2-Tray X X X
4. LCIT X X X
5. Bridge Unit O O O X X
6. Finisher Adapter O
7. Booklet Finisher *1 O O O O X X X
8. 1000 sheets Finisher *1 O O O O X X X
9. Internal Finisher X X X X X
10. Internal Shift Tray X X X X X
11.Punch Unit PU3050 O O X X X
12.Punch Kit (internal Finisher) X X O X X
13. Bin Tray
14. Fax Option
15. G3 Interface Unit X
16. Memory Unit 32MB X
17. Caster Table O X X
X: Cannot be installed together
O: Must be installed together in RAC Market
Note: 1. Must have either LCIT or Paper Bank 2 Tray
Branding Information
Branding is required as the machines are shipped as a generic version.
Ricoh version machines: You must attach the model label (provided) to the front cover.
Savin/Lanier: Attach the model label (provided) to the front cover and set the Plug and Play name with SP 5-907.
Configuration
No Option Comments
# Type/Name Description
1 Line 1 (RJ 11) Main Fax line
2 Telephone Handset (Type 3352/D593) Phone Jack
nd
2 fax line when G3 interface Unit
9 Line 2
option is installed
rd
3 fax line when G3 interface Unit
10 Line 3
option is installed
New Previous
Item
D182 / D183 / D184 D120 / D121 / D122
Operation Panel 9” Control Panel 8.5” Control Panel
Gigabit Ethernet Standard Optional
Smart Operation Panel Option Not Available
Embedded Scan to Searchable PDF Option Not Available
ARDF Capacity 100 Sheets 50 Sheets
Warm‐up Time 15.5 seconds 18 seconds
RAM 1.5GB 1 GB
HDD 250GB 120GB
User Codes 1,000 500
53ipm B/W (Simplex)
Scanner Speed (200dpi) 70ipm B/W & Color (Simplex)
54ipm Color (Simplex)
Job Programs 25 10
IEEE 802.11n/w Available Not Available
Remote Fax Available Not Available
Improved Address Book
Available Not Available
Management
ID Card Copy Available Not Available
Folder Management in Document
Available Not Available
Server
Distributed Scan Management Available Not Available
Poster Print Available Not Available
Power Requirements
Input voltage level: 110 - 120 V, 60Hz:12A
Do not place anything on power cord.
The required wall outlet is a NEMA 5-15R (receptacle)
Space
Foot Print
Dimensions (W x D x H):
Full System: 1178 x 673 x 1091 mm (46.3" x 26.5" x 42.9")
Base System with a PTU: 587 x 673 x 966 mm (23.1" x 26.9" x 38.0")
Noise Emission
Installation Times
Installation Installation
Unit Time Unit Time
(Minutes) (Minutes)
Mainframe 30 Internal Finisher 15
1 Tray Paper Bank 10 Smart Operation Panel 15
2 Tray Paper Bank 10 FAX Connection Unit 20
LCT 10 FAX Option 15
Caster table 5 Punch Unit 15
1 bin Tray 15 Internal Shift Tray 10
Bridge Unit 10 Card reader Bracket 10
1000-Sheet Booklet Finisher Smart Card Reader Built-in
15/15 15
/1000-Sheet Finisher Unit
Storage/Transportation
Storage Transportation
-30C to 50C (-22F to 122F) Under 80% RH *1
Mainframe -30C to 50C (-22F to 122F)15% to 95% RH *2
Storage Period: Maximum 12 months from
Mainframe
Unique/Common
U: Unique for this model
C: Common with listed model
Q’ty/ Unique or
Part Number Description PM Interval
Unit Common
PCU
B0399510 OPC Drum 1 60k C (D120)
B0392335 Pickoff Pawl 2 60k C (D120)
AD027018 Charge Roller 1 60k C (D120)
AD042058 Charge Cleaner Brush Roller 1 60k C (D120)
AD041114 Blade Cleaning 1 60k C (D120)
B1219640 Developer 1 60k C (D120)
Transfer Roller Unit
D1203830 Transfer/Separation Unit Ass’y 1 120k C (D120)
Fusing Unit
AE011128 Hot Roller 1 120k C (D120)
AE020161 Pressure Roller 1 120k C (D120)
AE044025 Hot Roller Stripper 5 120k C (D120)
AW100053 Thermistor 2 120k C (D120)
D1203371 Development Case 1 600k C (D120)
Options
Target Reliability
Specifications / Documentation
RAM 1.5GB
HDD 250GB
Email Address
Max 2000
HDD
Register Group
Max. 100 Groups Max. 500 addresses per group address
Address HDD
Register client
Max. 2,000 folders
folders HDD
11"x 17"(DLT) SEF, 8.5"x 14"(LG) SEF, 8.5"x 13"(Foolscap) SEF, 8.5"x 11"(LT)
SEF/LEF, 8.25"x 14"(Government LG) SEF, 8.25"x 13"(Folio) SEF, 8"x 13"(F/GL)
SEF, 8"x 10.5"(G LT) SEF/LEF, 8"x 10"(Eng Quatro) SEF/LEF, 7.25"x
10.5"(Executive) SEF/LEF, 11"x15" SEF, 11"x14" SEF, 10"x15" SEF, 10"x14" SEF,
8K SEF, 16K SEF/LEF, 5.5"x 8.5" Half Letter SEF, Com10 SEF, Monarch SEF, C5
1st Tray SEF/LEF, C6 SEF, DL Env SEF, A3 SEF, A4 SEF/LEF, A5 SEF/LEF, A6 SEF, B4
SEF, B5 SEF/LEF, B6 SEF
<Custom Size Paper>
Width Length
mm 100 - 297mm 148 - 432mm
inch 3.94” - 11.69” 5.83” – 17”
Recommended
Paper Size
11"x 17"(DLT) SEF, 8.5"x 14"(LG) SEF, 8.5"x 13"(Foolscap) SEF, 8.5"x 11"(LT)
SEF/LEF, 8.25"x 14"(Government LG) SEF, 8.25"x 13"(Folio) SEF, 8"x 13"(F/GL)
SEF, 8"x 10.5"(G LT) SEF/LEF, 8"x 10"(Eng Quatro) SEF/LEF, 7.25"x
10.5"(Executive) SEF/LEF, 11"x15" SEF, 11"x14" SEF, 10"x15" SEF, 10"x14" SEF,
nd
2 Tray (Option) 3rd & 8K SEF, 16K SEF/LEF, A3 SEF, A4 SEF/LEF, A5 LEF, B4 SEF, B5 SEF/LEF
4th Paper Tray <Custom Size Paper>
Width Length
mm 182 - 297mm 148 - 432mm
inch 7.17” - 11.69” 5.83” – 17”
[Thickness]
Thin Paper, Plain Paper 1, Plain Paper 2, Middle Thick, Thick Paper
[Type]
Plain Paper, Recycle Paper, Color Paper, Special Paper, Letterhead, Preprinted
Paper, Prepunched Paper, Bond Paper, Cardstock, Plain Paper Backside*,
2nd Tray *Available, but not supported
[Thickness]
Thin Paper, Plain Paper 1, Plain Paper 2, Middle Thick, Thick Paper,
[Type]
Plain Paper, Recycle Paper, Color Paper, Special Paper, Letterhead, Preprinted
Paper, Prepunched Paper, Bond Paper, Cardstock, Plain Paper Backside*,
Paper Feed Unit *Available, but not supported
PB3180/LCIT PB3190
[Thickness]
Thin Paper, Plain Paper 1, Plain Paper 2, Middle Thick, Thick Paper,
Std 1,150 sheets (500 sheets + 550 sheets +100 Sheets/Bypass)
Paper Capacity Paper Feeding
Capacity (LT/A4) Max 1,050 + 100 + 2,000 3,150 sheets (Standard + Bypass + LCT
2000sheets)
Std Face Down: 500 sheets (80gsm)
Paper Output Capacity
(LT/A4) Max 250 + 100 + 1250sheets (bridge unit + 1bin + 1,000 sheets
finisher) : (80g/m2)
1st Tray 52-157 g/m2 / 14-42 lb. Bond
Paper Weight
2nd Tray 52-157 g/m2 / 14-42 lb. Bond
Bypass Tray 52-157 g/m2 / 14-42 lb. Bond
Duplex Unit 52-105 g/m2 / 14-28 lb. Bond
Options
Printer
General Features of Printer Controller
PDL Std. PCL5e, PCL6(XL), Adobe PDF Direct, XPS
Option Adobe PostScript3
Max 600 × 600dpi
Print PCL5c 600 × 600dpi 300 x 300 dpi (available only with B/W mode)
Resolution Printing
Modes in PCL6 600 × 600dpi
Each Driver PS3 600 × 600dpi 300 x 300 dpi
XPS 600 × 600dpi
Ver.1.1 Page 22 of 36 8/31/2015
Scanner
Color Scan Standard
Scanning Speed
79 pages/minute (LET LEF / 200dpi/300dpi )
General (BW and Color)
Main Scan 12 inches
Scan Area
Sub Scan 17 inches
Protocol SMTP, POP, IMAP4
Scan to Email
Authentication SMTP, POP before SMTP
Resolution 100, 200, 300, 400, 600 dpi
from HDD 500
Address Numbers direct input 100
Per Send via LDAP 100
Max combined 500
With restrictions 128 - 102,400KB
Email Size
W/O restrictions 725MB
TIFF/JPEG/PDF/PDF-A/High Compression PDF, encryption
Single Page
PDF,(OCR - Option required)
File Type
TIFF/ PDF/PDF-A/High Compression PDF, encryption PDF,
Multi Page
(OCR - Option required)
Divide and send
page or size
Email
Protocol Support SMB, FTP, (NCP-Optional)
Scan to Folder Client folder log-in (log-in name and password), Encryption of log-in name and
Security
password during transmission
Resolution 100, 200, 300, 400, 600 dpi
folder numbers per
Max. 50 client folders / PCs per send
send
Scan to File size 2000MB
Combined File size: With restrictions 128 - 102,400KB
Scan to Folder &
Scan to E-mail W/O restrictions 725MB
TIFF/JPEG/PDF/PDF-A/High Compression PDF, encryption
File Type Single Page
PDF,(OCR - Option required)
Fax
Circuit PSTN, PBX
Fax Spec Compatibility ITU-T (CCITT) G3
Resolution 8 x 3.85 line/mm, 200 x 100dpi (std.)
Standard
8 x 7.7 line/mm, 200 x 200dpi (std.)
Opt,SAF
8 x 15.4 line/mm, 16 x 15.4 line/mm, 400 x 400dpi
Memory
Compression Method MH, MR, MMR, JBIG
Standard mode: 43 ppm
Detail mode: 43ppm
LT SEF Super Fine mode: 32 ppm (requires Memory Unit type
B 32MB)
Scan Speed
Detail mode: 50ppm
LT LEF
Detail mode: 50ppm
(Image
Super Fine mode: 27ppm (requires Memory Unit type
rotation)
B 32MB)
Modem Speed 33.6K – 2,400bps (G3, Standard with Automatic Shift Down)
standard 4MB (Approx.320 pages)
SAF Memory Size With opt.
28MB (Approx. 2,240 pages)
memory
Smoothing Yes (1bit)
TTI/RTI Yes
CSI Yes
Quick dial/ Speed dial Yes: 2,000 numbers
Group Dial Yes: 100 groups
Program Yes: 100 numbers
Redial Yes
Direct Fax Number Entry Yes
Dual access Yes
User Code Yes:1000 Codes
Page Counter Yes
Auto Reduction Yes
Wild Cards for Special Senders Yes
Summer Time Yes
Memory Lock ID Code Yes
SID Code (Sender ID) Yes
Programming by OMR No
User Function Key Yes (3 keys)
Remaining Memory Indication Yes
Clock Adjustment Yes
Transmission Features
Immediate Transmission Yes
Fax Transmission Spec Parallel Memory Transmission Yes
Memory Transmission Yes
Pulse/Tone Selection Yes
Pause Yes
Serial Broadcasting Yes (Max. 500 numbers)
Preview before Transmission Yes
Displaying the destination prior to transmission Yes
Send Later Yes
Error Correction Mode Yes
Page Retransmission Yes
Forwarding Yes
Image Rotation Yes
Book Fax Yes
Closed Network Transmission Yes
Double Sided Transmission Yes
LAN-Fax Specification
Paper Size A3, DLT, B4, A4, Letter, Legal, B5, A5
LAN Fax Spec Super Fine (400 x 400 dpi)
Detail (200 x 200 dpi) *default
Resolution
Standard (200 x 100 dpi)
Reduce 400dpi image data to 200dpi
The Number of Selectable Address at
2000
one time
Windows XP, Windows Vista,7,8 WindowsServer2003,
OS WindowsServer2008,
WindowsServer2008R2,WindowsServer2012
IP-Fax Specifications
LAN: Local Area Network
IP Fax Spec Network Ethernet/10base-T, 100base-TX, 1000Base-T
Wireless LAN (IEEE 802.11a/b/g/n)
8 x 3.85 lines/mm, 200 x 100 dpi(Standard character),
8 x 7.7 lines/mm, 200 x 200 dpi(Details character),
Scan Line Density
8 x 15.4 lines/mm(Fine character),
16 x 15.4 lines/mm, 400 x 400 dpi(Super Fine mode)
Original Size Maximum A3 or 11" x 17" (DLT)
Windows Environments
OS Type PCL5e PCL6 RPCS PostScript3
Windows 8 Y Y Y Y
Pro Y Y Y Y
Windows 8 Enterprise Y Y Y Y
RT N N N N
Starter N N N N
Home Basic N N N N
Home Premium Y Y Y Y
Windows 7 Professional Y Y Y Y
Ultimate Y Y Y Y
Enterprise Y Y Y Y
Professional Y Y*1 Y*1 N
Windows XP Y*1 Y*1
Home Edition Y N
Starter N N N N
Home Basic N N N N
Home Premium Y Y Y Y
Windows VISTA Business Y Y Y Y
Enterprise Y Y Y Y
Ultimate Y Y Y Y
Foundation Y Y Y Y
Essentials Y Y Y Y
Windows Server 2012
Standard Y Y Y Y
Datacenter N N N N
Standard Edition Y Y Y Y
Enterprise Edition Y Y Y Y
Windows Server 2008R2
Datacenter Edition N N N N
Web Edition N N N N
Standard Edition Y Y Y Y
Windows Server 2008 Enterprise Edition Y Y Y Y
Datacenter Edition N N N N
*Note: Following combinations of operating system and Citrix MetaFrame are supported.
Mac OS
UNIX Filter
Novell Netware
Utility Software
Software Description
Customization tool that can be used to modify the driver to fit specific needs
and uses. Using Printer Driver Editor, driver settings can be assigned
Printer Driver Editor specific default values, be locked to certain values or have some of the
selections for a setting removed.
Central monitoring and control point for networked Multifunctional products,
Web SmartDeviceMonitor printers, scanners and other devices.
Windows utility that enables users to print directly to printers and to monitor
SmartDeviceMonitor for Client the status of network devices from the Windows taskbar
Note: PCL6 Driver for Universal Print v2.0 or later can be used with
Y: supported
N: not supported
*RPCS driver has been discontinued.
*1: "Centering" feature cannot be selected from PCL driver. However PCL has this feature as the original function.
When printing with Reduce/Enlarge(Zoom) feature of PCL driver, the output will be automatically centered by the PCL's original centering fun
*2: This feature cannot be set from printer driver but is set "On" at "PCL setting" of MFP
Paper
Recommended Throughput Material
Not Applicable
Do not use any of the following kinds of paper or a fault might occur:
Special Paper
Not Applicable
Firmware Information
Firmware
SD
Card
romdata
D182
Firmware
files
Contact Information
Name Contact
Technical Services Call Center (Hotline) Parts (800) 333-3147
Ricoh: (800) 537-4264
Savin: (800) 291-6044
Lanier: (800) 346-6057
Canada (800) 922-4072
Solutions (888) 424-1573
Customer Support (800) 577-4264
Automated Services (866) 239-8494 myricoh@ricoh-usa.com
Printer/Scanner/Projector Support (800) 742- 6438
Realer Printer Customers (800) 972-8796
Warranty Processing (8008) 557-4264
Hytec Parts and Logistics Control (800) 883-1001 www.hytecrepair.com
Technology Solutions Resource Center http://www.tscweb.net
Headquarter Web Sites Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Lanier Corporation: http://www.lanier.com
Material Safety Data Sheets (800) 336-MSDS (6737) http://msds.ricoh-usa.com/msds/
Ricoh University 973.882.2200. email address: www.ricohlearninginstitute.com
Training Information
Please refer to the https://ricohusa.csod.com site for the most up to date training information.
Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service
Bulletins and Ricoh University should be referenced for the most current information. Check the TSC website
and e-source.
Revisions
1.0 Original