Citizens Charter 2022

CITIZEN’S CHARTER
2022 (1st Edition)
1
I. Mandate:
The Municipality of Bambang is mandated to upgrade the

economic, social, cultural, physical, political, ecological, moral and
intellectual development of its constituents through delivery of
quality services and provisions of government facilities.
II. Vision:
We envision Bambang, a model local government unit strategically

located at the heart of Nueva Vizcaya as an agricultural trading
center of Region 02, geared towards an economically organized
and environment friendly whose people are healthy, productive,
vigilant and empowered with improve quality of life, governed
through God loving, transparent, participatory, efficient, effective
and progressive local leadership.
III. Mission:
The local government unit of Bambang governed by God loving,

transparent, participatory, efficient, effective and progressive local
leadership shall promote the general welfare of its citizenry, geared
towards an economically organized and established environment
friendly with improved quality of life.
IV. Service Pledge:
2
LIST OF SERVICES
Office Page Number
Mayor’s Office 9
External Services
1. Issuance of Mayor’s Clearance, Job
recommendations, Certifications, Indorsement,
Promotional, Solicitation, Travel, Conduct Motorcade
and use of Municipal
Auditorium/Gymnasium and Pavilion Permits 12
2. Granting of Financial and material assistance for Barangay
& NGO’s/PO’s Project 15
3. Granting of Financial, Medical, Funeral Assistance 17
4. Granting of Fuel Assistance to Barangay, NGO’s/PO’s 19
5. Scheduling and Solemnizing of Marriage 21
6. Approval and Releasing of Motorized Tricycle
Operator Permit (MTOP) 23
7. Signing of documents for the transfer of cadaver 24
Internal Services
1. Issuance of Fuel to all Offices 27
2. Signing of checks 28
3. Signing of vouchers/documents 29
BPLO 32
1. New Business Registration 34
2. Renewal of Business Registration 35
3. Retirement of Business 38
4. Occupational Permit 39
5. Special Permits 40
6. Certifications/ Reply for Business Data
And related Information 42
Human Resource Management Office 44
1. Processing of Application for Leave 46

2. Issuance of Service Records, Certificate of
Employment, And Certificate of Net Take Home Pay
and other
Personnel Record 47
3
3. Issuance of Office Order, Contract of Service and
Appointment papers of newly hired and promoted personnel 48
4
4. GSIS loans confirmation 50
5. Issuance of Travel Order 51
6. Issuance of Personnel Locator Slip 52
MDRRMO 54
1. Respond for Emergency 57

2. Respond for Emergency Transfer: within the Province 59
3. Respond for Transfer: Outside the Province 61
4. Respond for Standby Rescue Medic Service 63
5. Respond for Equipment/Vehicle Assistance 64
6. Conduct Service: Within/outside the Province 65
MENRO 68
1. The Issuance of Bambang Business 71

Environmental Clearance (BBEC) 72
2. Environmental Inspection
TOURISM OFFICE 74
1. Acceptance of Tourist Complaints and Assistance 77
2. Inspection/ Monitoring of Tourism Related
Establishments and Facilities Proprietors and Tourism
Frontliners 79
3. Assistance To All Tourism Related
Establishments Owners, 81
4. Provision of Technical Assistance for Barangay
Product/Site Identification and Development in
Support to Tourism Investments and Promotion 83
Water District Office 85

1. Application for new connection of
water line 87
2. Water meter reading, printing and
Distribution 88
3. Installation of new meter 89
4. Disconnection of water line for unsettled
Bills 89
5. Repair, reconnection and maintenance
Of leakeges, lines, pipes and meters 90
92
1. Processing of Claims (Municipal Transactions) 95
2. Issuance of Philhealth/ PAG-IBIG/GSIS/ PAG-IBIG/ GSIS
SMB/PRODUCERS/LAGAWE Certification to Employees 96
5
Municipal Agriculture’s Office 98
1. Provision of Technical Assistance on
Registration of Farmer, Livestock raisers, Fisher
Folks and Farm laborers in Registry System of
Basic Sector
in Agriculture 100
2. Provision of Technical Assistance on Crops,

Livestock and Fish Production 102
3. Provision of Technical Assistance on Soil Analysis 104
4. Provision of Veterinary Services 106
5. Provision of Fishery Services 108
6. Provision of the technical Trainings/Class/Demonstration
on Agriculture and Fishery Services 110
7. Issuance of Certification for Land Re-classification 112
8. Issuance of Certification for Endorsement on MAFC,
IAs, RIC’s and COOPs Resolutions 113
Municipal Assessment Office 116

1. Processing transfer of ownership in the tax declaration 118
2. Processing subdivision/segregation/consolidation
of property 119
3. Processing of reclassification of property 121
4. Appraisal and assessment of undeclared title land 122
5. Appraisal and assessment of undeclared untitled lands 124
6. Assessment of newly constructed and or undeclared
buildings and other structures. 126
7. Appraisal and Assessment of newly installed and or
Undeclared machineries 128
8. Re-assessment of a property 130
9. Inadvertently omitted tax declaration 132
10. Increase/decrease in area of property 134
11. Issuance of certified true copy of tax declaration and
Certifications and other assessment documents 136
Municipal Budget Office 139

1. Certification of availability of
Appropriation, Allotment & Obligation
of LGU
Expenditures 141
2. Issuance of Quarterly Advice of Allotment 143
3. Review and Endorsement of Barangay Budget 143
4. Review and Endorsement of SK Budget 145
1. Registration of Birth Certificates 149

2. Registration of Marriage Certificates 151
3. Registration of Death Certificates 152
4. Application for Delayed Registration of Birth,
Marriage and Death 154
5. Registration of Legal Instrument 157
6. Registration and Annotation of Court Decisions 159
7. Registration of Foundling/Abandoned children 161
8. Application for Marriage License 164
9. Issuance of Supplemental Report 167
10. Issuance of Certified True Copy or Certified
6
Transcription of Birth, Marriage and
Death
Certificates 170
11. Endorsement of Registry Records to the Civil
Registrar General (PSA-Former NSO) 171
12. Change of First name, Nickname and for
Correction of Clerical or Typographical Error 173
13. Batch Request Entry System 177
Municipal Engineering Office 180

1. Issuance of Building Inspection Clearance
and Certificate of Annual Inspection 182
2. Issuance of Building Permit 192
3. Issuance of Certificate of Occupancy
4. Provision for the request of preparation of plans,
Specs and Program of Works 220
5. Provision for the request of Equipment Use 222
Municipal Planning Development Office

External Services 224
1. Issuance of Locational Clearance for Building
Construction 227
2. Issuance of Preliminary Approval/ Locational
Clearance & Development Permit for PD
957 & BP 220 Residential Subdivisions,
Farm lot,
Industrial, Memorial Parks & Cemetery Projects 230
3. Issuance of Development Permit/Location Clearance
For Cell Site 235
4. Issuance of Location Clearance for Funeral Receiving
Office 239
5. Issuance of Locational Clearance for Markets
Establishments 241
6. Issuance of Zoning Clearance for Business Permit
7. Issuance of Land use Zoning Certification 244
8. Issuance of Locational Clearance for Change
In Occupancy 246
9. Agricultural Land Use Conversion/ Agricultural Land,
7
Institutional, Commercial and Industrial Land
Use Conversion, Land Reversion form other uses to
Agricultural use 248
10. Issuance of Excavation/ Backfilling/ Blasting Permit 250
11. Technical Assistance 252
Municipal Social Welfare and Development Office 254

1. Issuance of PWD Identification Card and Booklet 256
2. Issuance of Solo Parent's ID Card 257
3. Preparation of Social Case Study Report for
Financial and Medical Assistance from PCSO and other
Agencies 258
4. Provision of AICS (Assistance to Individual in
5. Crisis Situation) 259
6. Pre Marriage Counseling 260
7. Issuance of Certificate of Indigency and Referral
Letter to Indigent Clients 261
8. Issuance of Fund Raising Permit 262
9. Provision of Self Employment Assistance 262
10. Provision of Food for Work 263
Municipal Treasurer’s Office

265
1. Collection of Real Property Tax 267
2. Certificate of Real Property Tax Payment 268
3. Issuance of Community Tax Certificate 269
4. Registration and Transfer of Large Cattle 270
5. Payment of Business Tax 271
6. Payment of Motorized Tricycle Operator’s Permit 272
7. Payment of Fees with Order Payment 273
8. Additional Services 274
Public Market and Slaughterhouse Office 277

1. Provision of Contract to Lease Market
stall or space 279
2. Provision of Consumer Welfare Assistance 280
3. Permission of Permit to Conduct Promotional
Activities 281
Rural Health Unit 283

1. Provision of General Clinical Consultation 284
2. Provision of Medico-Legal Services 285
3. Issuance of Health/Medical/Dental Certificates 286
8
4. Provision of Dental Services 287
5. Provision of Laboratory Services 288
6. Provision of Maternal Care Services 289
7. Provision of Postpartum Services-Home Visit 290
8. Provision of Well-Bay Services 291
9. Provision of Family Planning Services 292
10. Provision of Pre-Marriage Counseling (PMC) 293
11. Provision of Anti-Tuberculosis Drugs 294
12. Provision of Anti-Tuberculosis-Primary
Complex 296
13. Provision of Treatment for Animal Bites 297
14. Provision of Establishment Entertainment
Worker’s Smearing 298
15. Issuance of Sanitary Permits 299
16. Issuance of Health Certification 300
17. Issuance of Sanitary Order 301
18. Issuance of Disinterment Permit 302
Sangguniang Bayan Office 304
1. Application for New/Change Motor and

Transfer of Ownership of Tricycle Franchise 306
Legislative Enactment Services 308
1. Accreditation of NGO, POs and Cooperative 309
2. Reclassification of Land 310
3. Review and Approval of Barangay Annual
Budget & SK Annual Budget 311
4. Review Approval of Barangay Ordinances 313
Sangguniang Bayan Office

2. Application for New/Change Motor and
Transfer of Ownership of Tricycle
Franchise
Legislative Enactment Services
5. Accreditation of NGO, POs and Cooperative
6. Reclassification of Land
7. Review and Approval of Barangay
Annual Budget & SK Annual Budget
8. Review Approval of Barangay Ordinances
9
MAYOR’S OFFICE
CITIZEN’S CHARTER
2020 (1st Edition)
1
0
I. Mandate:
The Office of the Municipal Mayor commit to deliver basic services

needs by the people of Bambang, effective governance and
administration of the Local Government Unit and its employees as
well as the implementation of project consistent with the mandate of
the Local Government Code for the benefit of the general welfare.
II. Vision:
We envision Bambang a model LGU, strategically located at the

heart of NUEVA VIZCAYA, an agricultural trading center of Region
II geared towards an economically organized and environment
friendly community whose people are healthy, productive, vigilant
and empowered with improved quality of life, governed through
God-loving, God-fearing, transparent, participatory, efficient,
effective and progressive local leadership.
III. Mission:
The Local Government Unit of Bambang governed by God-loving,

transparent, participatory, efficient, effective and progressive local
leadership shall promote the general welfare of its citizenry geared
towards an economically organized and established friendly with
improved quality of life.
IV. Service Pledge:

We commit to:
 Exercises general supervision and control over all programs,

projects, services and activities of the municipal government;
 Ensures that the acts of barangays are within the scope of their
prescribed power and functions;
 Deliver quality services and provision of adequate facilities;
 Generate and fully utilized the resources available for the

services offered.
11
MAYOR’S OFFICE
External Services
12
1. ISSUANCE OF MAYOR’S CLEARANCE, JOB
RECOMMENDATIONS, CERTIFICATIONS, INDORSEMENT,
PROMOTIONAL, SOLICITATION, TRAVEL, CONDUCT
MOTORCADE AND USE OF MUNICIPAL AUDITORIUM/
GYMNASIUM/ PAVILION PERMITS.
This service is intended to assist the clients in the issuance of Mayor’s
Clearance which states that he/she has no pending case filed in the office.
Job Recommendations is issued to job seekers/applicants. Certifications
affirm the validity of the information. Indorsement is issued to in support or
approval of the intention. Promotional, Solicitation, Travel, Conduct
Motorcade and Use Of Municipal Auditorium/ Gymnasium/ Pavilion Permits
are issued to individuals needing it.
Office or Division: Mayor’s Office

Classification: Simple
Type of Transaction: G2C Government To Client
Who may avail: Residence of Bambang
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Community Tax Certificate (CEDULA) (1 Original Resident Barangay Hall of the client/
Copy) Municipal Treasurer’s Office
Government Issued Identification Card (1 BIR, Post Office, DFA, PSA, SSS, GSIS,
Original Copy) Pag-IBIG
For Mayor’s Clearance
Brgy. Clearance (1 Original Copy) Resident Barangay Hall of the client
Police Clearance (1 Original Copy) Police Station
MTC Clearance (1 Original Copy) MTC Office
For Job Recommendations
Application Letter (2 Original Copies) Personally made by the client
Request Letter (2 Original Copies) Personally made by the client
Resume/ PDS (2 Original Copies) Personally made by the client
School Credentials (2 each Photocopy) Personally acquired by the client
For Certifications, Promotional, Travel, Use of
Municipal Auditorium/Gymnasium/ Pavilion
and Conduct Motorcade Permits
For Indorsement
Resolution/Request Letter (2 Original Copies) Personally made by the client
For Solicitation
Brgy. Indigency (2 Original Copies) Resident Barangay Hall of the client
Request Letter (2 Original Copies) Personally made by client
13
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Sign in Client’s 1. Check the None 3 minutes
Logbook at the Community
office. Tax Certificate Jessie D. Mamaril
(CEDULA) and AA III
Government
Janner Elisther
Issued Pobre
Identification Card AA III
of the client.
1.1. Let
him/her sign in
on the logbook.
2. Present the 2. Received the None 25 minutes
required required
documents for documents and Maybelin M.
receiving, check the Balberan
Book Binder
assessment completeness and
III
and verification validity.
at the receiving
area.
3. Proceed to the 3. Received the Mayor's 20 minutes
Municipal payment and Clearance
Treasurer’s issue Official Local
Office for the Receipt. 50.00
payment. Abroad
-Secure official 100.00
receipt from the Certificati
cashier upon ons/Travel
payment. Permit
50.00 Revenue
Promotion Collection Clerk
al/Conduc Cash Clerk
t of
Motorcad
e
300.00/da
y
Solicitatio
n Permit
500.00
Use of
Auditoriu
m/Gymna
sium/Pavil
lion
Mayor’ s
14
Permit
500.00/da
y
Electrical
Consumpt
ion
500.00/da
y
4. Return to the 4. Get the papers None 1 hour Mylene M.

Mayor’s Office including the Tolentino
for the Official Receipt Computer Operator
processing and for processing. I
releasing of 4.1. Present the
Cenon P.
Clearance/ papers to the Paguirigan,
Certification/ LCE for approval/ Jr.
Indorsement/ signature. Project
Job 4.2. Release the Development
Recommendatio approved/signed Officer I
n/Permits. documents to
the client. Maybelin M.
Balberan
Book Binder
III
Florence P. Delos
Santos
AA III
Local Chief
Executive
5. Sign Out 5. Let the None 3 minutes Joel D. Layno
Client’s client sign out Watchman I
Logbook at the on the
Office. logbook. Janner Elisther
Pobre
AA III
Total 1 hour 51
minutes
15
2. GRANTING OF FINANCIAL AND MATERIAL
ASSISTANCE FOR BARANGAY & NGO’S/PO’S
PROJECTS.
The Municipal Government considers the barangays, people’s and non-
government organizations as partner in governance. It encourages them to
formulate projects and programs that redound to the wellbeing of the
community and provides financial assistance to them for the realization of
their projects.

Community Tax Certificate (CEDULA) (1 Resident Barangay Hall of the client/ Municipal
Original Copy) Treasurer’s Office
Government Issued Identification Card (1 BIR, Post Office, DFA, PSA, SSS, GSIS, Pag-
Original Copy) IBIG
Project Proposal (2 Original Copies) Personally made by the client
CLIENT STEPS
1. Sign In Client’s 1. Check the None 3 minutes
Logbook at the Community
Office. Tax Certificate Jessie D. Mamaril
(CEDULA) and AA III
Government
Janner Elisther
Issued Pobre
Identification Card AA III
of the client.
1.1. Let
him/her sign in
on the
logbook.
2. Present the 2. Received the None 25 minutes Maybelin M.
required required Balberan
documents for documents and Book Binder
receiving, check the III
assessment completeness
and verification and validity.
at the receiving 2.1. Stamp
area. notification for
LCE’s appropriate
action.
16
3. Present 3. Endorse the None 30 mins Rosario L. Gagate
required client to the LCE Community Affairs
documents to the for appropriate Assistant
LCE for action.
appropriate Jhunabel M.
Catubay
action.
AA IV
Florence P. Delos
Santos
AA III
Local Chief
Executive
4. Proceed to the 4. Prepare the None 3 hours Engineer I
Municipal Program of Works Engineer II
Engineering and affixed Engineering
Office/Municipal signatures. Aide
Planning and
Municipal
Development
Engineering’s
Office for the Office
preparation of
program of Project
works. Development
Officer III
Project
Development
Evaluation Office I
5. Return to the 5. Present the None 30 minutes Florence P. Delos
Mayor's Office papers to the LCE Santos
for the LCE’s for approval/ AA III
approval of the signature.
Local Chief
signed Program
Executive
of Works.
6. Wait for the 6. Get the None 3 hours Mylene M.
preparation, approved papers, Tolentino
processing and prepare and Computer Operator
release of the process the I
documents for documents for
Elnora S. Pescasio
the materials the release of Store Keeper II
requested materials
requested. Jhunabel M.
6.1. Release the Catubay
completely AA IV
approved/signed
documents to Marites L. Bissoyoc
client. Assessment Clerk I
Florence P. Delos
Santos
AA III
17
Janner Elisther
Pobre
AA III
Local Chief
Executive
7. Sign Out Let the client sign None 3 minutes Joel D. Layno
Client’s out on the Watchman I
Logbook at the logbook.
office. Janner Elisther
Pobre
AA III
Total 7 hours 31
minutes
3. GRANTING OF FINANCIAL, MEDICAL, FUNERAL

ASSISTANCE.
This service is intended to assists families who are in need of financial,
medical and funeral assistance.
Photocopy, 1 Original Copy) IBIG
For Financial and Medical
Request Letter (1 Original Copy) Personally made by client
Brgy. Indigency (1 Original Copy) Resident Barangay Hall of the client
Medical/Confinement Certificate (1 Original Hospital where the patient is confined/ Doctor
Copy) where the patient consulted.
Hospital Bill (1 Photocopy and 1 Original Hospital where the patient is confined/ Doctor
Copy) where the patient consulted.
Prescription of Medicines (1 Photocopy and Hospital where the patient is confined/ Doctor
1 Original Copy) where the patient consulted.
Laboratory Request (1 Photocopy and 1 Hospital where the patient is confined/ Doctor
Original Copy) where the patient consulted.
Government Issued Identification Card of BIR, Post Office, DFA, PSA, SSS, GSIS, Pag-
the Patient(1 Photocopy, 1 Original Copy) IBIG
For Funeral Assistance
Request Letter (1 Original Copy) Personally made by client
Brgy. Indigency (1 Original Copy) Resident Barangay Hall of the client
Registered Death Certificate Personally acquired by the client
18
Funeral Contract (1 Photocopy and Funeral Establishment who rendered the
Original) service.
CLIENT STEPS
1. Sign In Client’s 1. Check the None 3 minutes Jessie D. Mamaril
Logbook at the Community AA III
office. Tax Certificate
(CEDULA) and Janner Elisther
Government Pobre
AA III
Issued
Identification Card
of the client.
1.1. Let
him/her sign in
on the logbook.
documents for documents and Book Binder III
receiving, check the
assessment and completeness and
verification at validity.
the receiving 2.1. Stamp
LCE’s appropriate
action.
3. Undergo 3. Interview the None 30 minutes Rosario L. Gagate
interview and client to check the Community Affairs
validation of validity of the Assistant
request. request.
Maybelin M.
Balberan
Book Binder
III
Cenon P.
Paguirigan, Jr.
Project
Development
Officer I
Florence P. Delos
Santos
AA III
4. Present 4. Endorse the None 30 mins Rosario L. Gagate
complete client to the LCE Community Affairs
documents for for appropriate Assistant
LCE’s approval. action.
Maybelin M.
Balberan
Book Binder
III
19
Florence P. Delos
Santos
AA III
Local Chief
Executive
5. Wait for the call 5. Advice the None 2 days Elnora S. Pescasio
from the client to wait for Store Keeper II
Mayor’s Office the call from the
for the Mayor’s Office for Jhunabel M.
Catubay
releasing of the releasing of
AA IV
check. check and get
the approved Marites L. Bissoyoc
documents, Assessment Clerk I
prepare and
process the Florence P. Delos
documents. Santos
5.1. Call the AA III
client for the
releasing of Janner Elisther
check. Pobre
AA III
Local Chief
Executive

Logbook at the on the
office. logbook. Janner Elisther
Pobre
AA III
Total 2days 1hour
26 minutes
4. GRANTING OF FUEL ASSISTANCE TO

BARANGAY, NGO’S/PO’S
This service is intended to assists client who are in need of gasoline
assistance.

20
Request Letter/ Resolution (2 Original
Copy) Personally made by client

CLIENT STEPS
Pobre
Government
AA III
Issued
Identification Card Mayor’s Office
of the client.
1.1. Let
him/her sign in
on the
logbook.
documents for documents and Book Binder
receiving, check the III
assessment completeness
and verification and validity.
at the receiving 2.1. Stamp
LCE’s
appropriate
action.
3. Present 3. Endorse the None 30 minutes Marites L. Bissoyoc
complete client to the LCE Assessment Clerk II
documents for for appropriate
LCE’s action. Florence P. Delos
appropriate Santos
AA III
action.
Local Chief
Executive
4. Proceed to the 4. Get the None 1 day
Municipal required
Engineering’s document for
Office for site Inspection Engineer I
Engineer II
inspection and and validation.
Engineering
validation of the 4.1. Put remarks Aide
request. and
recommendation
to the required
document for
LCE’s
appropriate
action.
5. Return to the 5. Present the None 20 mins Rosario L. Gagate
21
Mayor’s Office required Community
for LCE’s document to the Affairs Assistant
approval. LCE for approval.
Florence P. Delos
Santo
s AA
III
Local
Chief
Executive
6. Wait for the 6. Get the None 4 hours Elnora S. Pescasio
preparation, approved papers, Store Keeper II
processing and prepare and
release of the process the Maybelin M.
Balberan
completed necessary
Book Binder
documents for documents for III
the fuel the request.
requested. 6.1. Release the Jhunabel M.
completely Catubay
approved/signed AA IV
documents to
client. Marites L. Bissoyoc
Assessment Clerk II
Florence P. Delos
Santos
AA III
Local Chief
Executive
Mayor’s Office
Pobre
AA III
Total 1 day 5hours

16 minutes
5. SCHEDULING AND SOLEMNIZING OF MARRIAGE

This service is intended to solemnization of marriage of client.

22
Accomplished Marriage Contract with Municipal Civil Registrar
complete requirements
CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

Logbook at the Community Tax AA III
office. Certificate
Pobre
Government
AA III
Issued
of the client.
1.1. Let
him/her sign in
on the logbook.
2. Present the 2. Received the None 20 minutes Rosario L. Gagate
required required Community
documents for documents and Affairs Assistant
assessment. check the
completeness
and validity.
2.1. Check the
schedule of
activities of the
LCE.
3. Present 3. Endorse the None 30 minutes Rosario L. Gagate
complete client to the LCE Community
documents for for appropriate Affairs Assistant
LCE’s action.
appropriate
Local Chief Executive
action.
4. Get the details 4. Inform the client None 20 minutes Rosario L. Gagate
schedule of of the details Community
marriage. schedule of Affairs Assistant
marriage.
23
5. Return to the 5. Assist the LCE None 2 hour Rosario L. Gagate
Mayor’s Office during the Community
on the solemnization of Affairs Assistant
scheduled date marriage.
Janner Elisther
of marriage for
Pobre
the AA III
solemnization.
Maybelin M. Balberan
Book Binder III

Pobre
AA III
Total 3hours 16mins
24
6. APPROVAL AND RELEASING OF MOTORIZED
TRICYCLE OPERATOR PERMIT (MTOP)
This service is intended to approve and release tricycle franchise.

Government Issued Identification Card (1 BIR, Post Office, DFA, PSA, SSS, GSIS, Pag-IBIG
Photocopy, 1 Original Copy)
Accomplished form of Application for Sanguniang Bayan
Provisional Authority To Operate Tricycle
For Hire with complete requirements
attached.
CLIENT STEPS
1. Sign In 1. Check the None 3 minutes Jessie D. Mamaril
Client’s Community AA III
Logbook at Tax Certificate
the office. (CEDULA) and Janner Elisther
Pobre
Government
AA III
Issued
of the client.
1.1. Let
him/her sign in
on the logbook.
2. Present the 2. Received the None 20 minutes Joel D. Layno
required required Watchman I
documents documents and
for check the Marites L. Bissoyoc
Assessment Clerk II
assessment. completeness and
validity. Mayor’s Office
3. Present 3. Endorse the None 2 hours Joel D. Layno
complete client to the LCE Watchman I
documents for approval.
for LCE’s Marites L. Bissoyoc
Assessment Clerk II
approval.
4. Wait for the 4. Get the None 30 minutes Joel D. Layno

release of approved Watchman I
25
Approved Application for
Application Provisional Marites L. Bissoyoc
for Authority To Assessment Clerk II
Provisional Operate Tricycle
Rosario L. Gagate
Authority To For Hire and sort
Community
Operate the paper Affairs Asisstant
Tricycle For accordingly.
Hire-Owner’s 4.1. Release the
Copy, Application for
Official Provisional
Receipt and Authority To
MTOP Operate Tricycle
Sticker. For Hire-
Owner’s Copy,
Official Receipt
and MTOP
Sticker.
4.2. Let the
client sign on the
logbook under
received column.
Logbook at logbook.
the office. Janner Elisther
Pobre
AA III
Total 2 hours 56
minutes
7. SIGNING OF DOCUMENTS FOR THE TRANSFER

OF CADAVER
This service is intended to approve the transfer of cadaver applied by clients.

Accomplished form of Application for Municipal Civil Registra
Transfer of Cadaver with complete
requirements attached.
CLIENT STEPS
26
Pobre
Government
AA III
Issued
Identification Card
of the client.
1.1. Let
him/her sign in
on the logbook.
2. Present the 2. Received the None 20 minutes Maybelin M. Balberan
required required Book Binder III
documents for documents and
assessment. check the
completeness and
validity.
3. Present 3. Endorse the None 30 minutes Maybelin M. Balberan
complete client to the LCE Book Binder III
documents for for approval.
LCE’s Florence P. Delos
approval. Santos
AA III

4. Wait for the 4. Release the None 30 minutes Florence P. Delos
release of approved Santos
approved Application for AA III
Application for Transfer of
Transfer of Cadaver
Cadaver.
5. Sign Out Let the client sign None 3 mins Joel D. Layno
Pobre
AA III
Total 1 hour 26
minutes
27
MAYOR’S OFFICE
Internal Services
28
8. ISSUANCE OF FUEL TO ALL OFFICES
This service is intended to assists municipal employees in the process of fuel

issuance.

Type of Transaction: G2G Government To Government
Who may avail: Municipal Employees
Accomplished Trip Ticket Office of the employee
Accomplished Gas Slip Office of the employee
Accomplished PR and PO, duly signed by
the department head requesting, and other
signatories Office of the employee
CLIENT STEPS
Logbook at the employees AA III
office. Identification
Card Janner Elisther
Pobre
1.1. Let
AA III
him/her sign in
on the logbook.
2. Present the 2. Check the None 3 hours Elnora S. Pescasio
accomplished validity of the Storekeeper II
Trip Ticket, Gas accomplished Trip
Slip, PR and PO Ticket, Gas Slip, Joel D. Layno
Watchman I
for approval. PR and PO.
2.1. Countersign Florence P. Delos
and present the Santos
accomplished Trip AA III
Ticket, Gas Slip,
PR and PO to the Local Chief
LCE for approval. Executive
2.2. Assign
Control
PR/PO
number.
2.3. Sort the
accomplished Trip
Ticket, Gas Slip,
PR and PO and
get the file copy.
2.4. Forward the
accomplished
documents to the
BAC Secretariat
29
for signing.
30
3. Wait for the 3. Sort the None 30 minutes Elnora S. Pescasio
complete document and Storekeeper II
document and get the file copy.
sign the gas slip 3.1. Let the Florence P. Delos
employee sign Santos
logbook for
AA III
release. the gas slip
logbook for Local Chief
release. Executive
4. Sign Out Client’s 4. Let the None 3 minutes Joel D. Layno
Logbook at the client sign out Watchman I
office. on the
logbook. Janner Elisther
Pobre
AA III
Total 3 hours 36
minutes
9. SIGNING OF CHECKS
This service is intended to assists municipal employees in the signing of
checks.

Type of Transaction: G2G Government To Government
Complete Voucher with the Check Municipal Treasurer’s Office
Report of Checks Issued (2 Original Copy) Municipal Treasurer’s Office
CLIENT STEPS
Logbook at the employees AA III
office. Identification
Card Janner Elisther
Pobre
1.1. Let
AA III
him/her sign in
on the logbook.
2. Present the 2. Check the None 3 hours Maybelin M. Balberan
complete validity of the Bookbinder III
voucher with the complete
checks for Voucher with the Florence P. Delos
signing and the Checks for Santos
AA III
Report of signing.
Checks Issued 2.1. Receive and Local Chief Executive
at the receiving sign the Report
area. of Checks Issued
as
receiving copy of
31
the employee.
2.2. Present and
assist the LCE
in signing the
Checks.
2.3. Forward the
signed checks to
the Municipal
Accounting Office
for advice, and
let them sign the
Report of Checks
Issued as
receiving copy.
3. Sign Out Client’s 4. Let the None 3 minutes Joel D. Layno
Logbook at the client sign out Watchman I
office. on the
logbook. Janner Elisther
Pobre
AA III
Total 3 hours 6
minutes
10. SIGNING OF VOUCHERS/DOCUMENTS

This service is intended to assists municipal employees in the signing of
vouchers/documents

Type of G2G Government To Government
Transaction:
Complete Voucher/ Documents for Office of the employee
signing
AGENCY FEES TO PROCESSING
CLIENT STEPS PERSON RESPONSIBLE
ACTIONS BE PAID TIME
1. Sign In 1. Check the None 3 minutes Jessie D. Mamaril
Client’s employees AA III
Logbook at Identification Card
the office. 1.1. Let Janner Elisther
Pobre
him/her sign in
AA III
on the logbook.
2. Present the 2. Receive and None 3 hours Maybelin M. Balberan
complete check the validity Bookbinder III
voucher/doc of the complete
uments for Voucher/ Cenon P. Paguirigan, Jr.
Project Development
signing at Documents for Officer I
32
the signing. Rosario L. Gagate
receiving 2.1. Present and Community Affairs
area. assist the LCE in Assistant
signing the
Jhunabel M. Catubay
completed
AA IV
Voucher/Docume
nts. Florence P. Delos Santos
AA III

3. Wait for the 3. Release the None 30 minutes Elnora S. Pescasio
release of signed complete Storekeeper II
the signed voucher/
complete documents to the Rosario L. Gagate
Community Affairs
voucher/doc employee.
Assistant
uments.
Florence P. Delos Santos
AA III
Mayor’s Office
Logbook at on the
the office. logbook. Janner Elisther
Pobre
AA III
Total 3 hours 36
minutes
33
FEEDBACK AND COMPLAINTS
MECHANICS
How to send a Accomplish the client feedback form available at
feedback our Public Assistance and Complaints Desk
(PACD) located at the lobby beside Treasury Office
and drop the same in the suggestion box.
Contact info: 09178192978

How feedback is At the end of office hour, the Human Resource
processed Management Office opens the suggestion box and
record all feedback submitted.
Feedback requiring answers are forwarded to the

relevant offices and they are required to answer
within three (3) days of the receipt of the feedback.
The answer of the office is then relayed to the

citizen.
For inquiries and follow-ups, clients may contact the

following telephone number 09178192978
or email us at lgu.bambang@yahoo.com
34
BUSINESS PERMIT AND LICENSING
OFFICE
CITIZEN’S CHARTER
2020 (1ST Edition)
35
I. Mandate:
The Business Permit and Licensing Office administer effective

system and procedures in the issuance of business permits. It
regulates all business undertakings conducted within the territorial
jurisdiction of the municipality that are mandated by existing
national laws and local ordinances.
II. Vision:
A dedicated, efficient and business friendly office in providing

excellent deliver of public service and act as a catalyst of change in
the development and progress of the Municipality of Bambang in
partnership of the business community.
III. Mission:
To create a business friendly environment with utmost

professionalism through the delivering a well-organized business
permit and licensing operations.
IV. Service Pledge:
We commit to exert an effort to spur productivity and improve

competitiveness on simplifying business registration requirements.
To implement excellent and friendly services in assisting our clients

in doing business in the municipality.
Ensuring all businesses complies with the standards set by

national laws and local ordinances for their operations.
Aiming to attract more investors that will yield higher income tax
revenues to increase employment and improved the delivery of
services to our constituents.
36
1. New Business Registration
All person are required to apply for a business license for the privilege of conducting business
within the municipality.
Office or Division: Business Permit and Licensing Office

Type of Transaction: G2B
Who may avail: Business Owners/Representative
1. Proof of Business Registration DTI,SEC,CDA
2. Barangay Business Clearance Barangay Hall where the establishment is
located
3. Contract of Lease (if Lessee) Lessor
4. Community Tax Barangay/Municipal Treasurer's Office

Certificate(CEDULA)
5. Application Form Assistance Desk
FEES
AGENCY PROCESSING PERSON
CLIENT STEPS TO BE
ACTIONS TIME RESPONSIBLE
PAID
1. File your Receive the
accomplished application
application form form and Maricel A. Nuestro
and required evaluate the None 5 minutes Licensing Officer I
documents for required
evaluation documents
1.1Review
and
assessment of
taxes and fees
1.2Advice client Regene M. Lopez
BPLO Designate
to proceed to
the Treasury None 10 minutes
Office and
secure Official
Receipt upon
payment
37
2. Return and 2. Accept the Johnalyn B. Cabajar
submit application Clerk
application form form and
with required check all Edmark A. Lucas
Clerk
documents and attached
official receipt required
None 1 day Florence P. Delos
documents for Santos
processing Admin. Aide IV
2.1 Encoding Judith Alva Y. Prado

and printing Clerk
of business
Permit
2.2 Submit
business permit
to the LCE for
approval
2.3 Inform the

business
owner thru call
and text for the
approval and
release of
permit
3. Claim your 3. Issuance of

business permit business permit Princess Malyka S.
plates and Belgica
None 3 minutes Clerk
other
documents
Total
1 day 23
minutes
38
2. Renewal of Business Registration
All business must be renewed annually in order to legalize the business operation. A friendly
Business One Stop Shop is established where in all concerned offices are located in one place
to facilitate processing and issuance of permits.

1. Income Tax Return/Audited
Financial Statement
Statement Of Gross Receipt BIR/Bookeeper
2. Barangay Business Clearance Barangay Hall where the establishment is
located
Certificate(CEDULA)
4. Application Form BPLO Client Desk Assistance
FEES
CLIENT STEPS TO BE
PAID
1. File your 1. Check the Maricel A. Nuestro
accomplished application Licensing Officer I
application form and form and verify None 5 minutes
required documents all the required
for evaluation documents
1.1Review
and
assessment of
taxes and fees
1.2Advice client
Regene M. Lopez
to proceed to
None 10 minutes BPLO Designate
the Treasury
Office and
secure Official
Receipt upon
payment
39
2. Return and submit 2. Accept the Johnalyn
application form and application B. Cabajar
present official receipt form and Clerk
check the
Official Receipt
for
processing
Edmark A. Lucas
2.1Encoding Clerk
and printing of
business
Permit
None 2 days
2.2Submit Florence P. Delos
business permit Santos
to the LCE for Administative
approval Aide IV
2.3 Inform the

business owner Judith Alva Y.
thru call and Prado
text for the Clerk
release of
permit
3.Claim your business 3. Issuance of
permit business
permit, plates Princess Malyka S.
and other Belgica
documents
TOTAL 2 days 23
minutes
40
3. Retirement of Business
All business owner must apply for termination or cancellation of operation to
legitimize its closure.

1. Barangay Certification(Business Barangay Hall where the establishment is

Closure) located
2. Financial Statement Bookkeeper

Certificate(CEDULA)
4. Latest Business Permit and Plate
FEES
CLIENT STEPS TO BE
PAID
1. Sign in the client 1. Give the Log Nancy F. Dela
logbook and secure book, Cruz
application form for application Administrative
None 3 minutes Aide VI
business retirement at form and
assist
the Client Assistance client
Desk
2.File your retirement 2. Check
application form and application
requirements for form and
evaluation evaluate the
required Maricel A. Nuestro
documents Licensing Officer I
None 10 minutes
2.1Forward
application for
inspection
2.2 Conduct
Ocular Edmark A. Lucas
Inspection None 1 day Clerk
2.3Assessment
of taxes and
fees Regene M. Lopez
None 5 minutes BPLO Designate
41
2.4 Advice
client to
42
proceed at the
Treasury Office
and secure
Official Receipt
upon payment
3.Return and 3. Accept the

submit the application
application form form with Judith Alva Y.
and Official Receipt required Prado
documents for
encoding and
printing of
certificate
4.Claim business 4. Issuance of
closure certificate Business Princess Malyka S.
None 2 minutes Belgica
Closure
Certificate Clerk
Total 1 day
4. Occupational Permit
The occupational Permit is issued to applicants who intend to
secure employment for the practice of profession and those
employed in the municipality.

Who may avail: Private Workers
1. Health Certificate/Medical Rural Health Unit
Certificate
Certificate(CEDULA)
FEES
CLIENT STEPS TO BE
PAID
1.Sign in the client 1. Give the Nancy F.
logbook and secure Log book, Dela Cruz
application form for application Administrative
Occupational Permit at form and None 3 minutes Aide VI
the Client Assistance assist client in
Desk in the office filling out forms
and
the next step to
43
be undertaken
2.Submit your 2. Check the

accomplished application
application form and form and verify
requirements required
documents Maricel A. Nuestro
250 Licensing Officer I
5 minutes
2.1 Advice the pesos
client to secure
official receipt
upon payment
at the treasury
office
2.2 Encoding
and printing Edmark A. Lucas
of Clerk
occupational
permit ID None 1 day Florence P. Delos
Santos
2.3 Submit for Administative
approval to Aide IV
the LCE
3.Return to BPLO and 3. Issuance of
present official receipt Occupational Princess Malyka S.
to claim your Permit None 2 minutes Belgica
Occupational Permit Clerk
TOTAL 18 minutes
5. Special Permits
This permit issued to a business or individual for a special purpose or activity
conducted in the municipality.

Who may avail: Business Owners/Representatives
1. Approved request letter Office of the Mayor

Certificate(CEDULA)
44
FEES
AGENCY PROCESSIN PERSON
CLIENT STEPS TO BE
ACTIONS G TIME RESPONSIBLE
PAID
1.Sign in the client 1. Give the Log Nancy F. Dela
logbook and secure book, Cruz
application form for application Administrative Aide
Occupational Permit at form and assist VI
None 3 minutes
the Client Assistance client in filling
Desk in the office out forms and
the next step to
be undertaken
2. File your request 2. Check the
form and requirements request form,
verify the
requirements
2.1 Issue order

of Payment
and advice the Maricel A. Nuestro
client to secure Licensing Officer I
None 5 minutes
official receipt
upon payment
at the treasury
office
2.2 Encoding
and printing of
Special Permit
2.3 Approval of Regene M. Lopez

Special Permit None 2 minutes BPLO-Designate
3.Return to BPLO and 3. Issuance of Judith Alva Y.

present the official Special Permit Prado
None 2 minutes
receipt to claim the Clerk
Special Permit
Total
12 minutes
45
6. Certifications/Reply Request for Business Data
and related information.
Certification is issued to individuals needing this document to affirm its validity
of information.

Type of Transaction: G2C
Who may avail: Taxpayers
1. Approved request letter Office of the Mayor
2. Request Form Client Assistance Desk
3. Valid ID
FEES
CLIENT STEPS TO BE
PAID
1. Sign in the client 1. Give the l
logbook and secure ogbook,
application form for application Nancy F. Dela
certification form and assist Cruz
None 3 minutes
client in filling Administrative
out forms and Aide VI
the next step to
be undertaken
2. Submit your request 2. Check the
form request form
and verify
records
2.1 Advice
client to secure
official receipt Maricel A. Nuestro
50
upon payment 5 minutes Licensing Officer I
pesos
at the treasury
office
2.2 Encoding
and printing
of
certifications
46
2.3 Approval of
Certification Regene M. Lopez
None 2 minutes BPLO-Designate
3.Return to BPLO and 3. Issuance of Judith Alva Y.

present the official Certification Prado
receipt to claim None 2 minutes Clerk
certification
TOTAL 12 minutes

MECHANICS
How to send a Accomplish the client feedback form available at our
feedback Public Assistance and Complaints Desk (PACD)
located at the lobby beside Treasury Office and drop
the same in the suggestion box.


The answer of the office is then relayed to the citizen.

following telephone number :
09176337930 or email us at
bplo.bambang@gmail.com
47
HUMAN RESOURCE MANAGEMENT
OFFICE
CITIZEN’S CHARTER
2020 (1st Edition)
48
I. Mandate:
The HRMO is responsible for the implementation of Civil Service

Law, Rules and Regulations and other applicable laws, ensuring
high compliance with office policies and programs.
II. Vision:
To become a world class leader in Human Resource
Management through competent, creative, committed and
dedicated public servant providing reliable Human Resource
Services of consistent high quality to our employees.
III. Mission:
To provide quality, efficient and excellent service to the
employees of the Municipal Government of Bambang and
extend same service to the townspeople of Bambang.
IV. Service Pledge:

We commit to formulate, implement and advance our municipality
on human resource policies through efficient and effective
service imbued with high moral and good values.
49
1. PROCESSING OF APPLICATION FOR LEAVE
In general, appointive officials and employees of the government
whether permanent, temporary, casual are entitled to vacation, sick and other
special privilege leaves.
All applications for vacation leave of absence for one (1) full day or
more shall be submitted on a prescribed form for action by the Head of
Agency five (5) days in advance, whenever possible of the effective date of
such leave.
Sick leave of absence for one (1) or more days shall be on a

prescribed form and shall be filed immediately upon return of the employee
for work. Application for Sick leave in excess of five (5) days shall be
accompanied by proper Medical Certificate. Notice of absence however shall
be sent to his immediate supervisor or head of agency immediately.
Office or Division: Human Resource Management Office

Type of Transaction: Government to Client
1. Leave form Human Resource Management Office
2. Medical Certificate for sick leave Medical Doctor
exceeding 5 days
3. Clearance from Money or Property Human Resource Management Office
Accountability if leave will last for 30
calendar days or more
AGENCY FEES TO PROCESSIN PERSON
CLIENT STEPS
ACTIONS BE PAID G TIME RESPONSIBLE
4. Secure form for Give form of None 1 minute Queen Ivy D. Aquino
Application of application of Clerk
Leave leave to client
Mark Aldrin D. Melo
Santos
Clerk
5. Submit Receive the None 5 minutes
accomplished accomplished
application for application of Filma T. Agraam
leave duly signed leave duly Admin. Assistant II
by the head of signed by the
office head of office
6. Wait for the Compute and None 5 minutes Filma T. Agraam
computation and certify as to the Admin. Assistant II
certification of available
leave credits balance of leave Karen Gay U. Del
credits Rosario
Admin. Officer V
7. Wait for the Present the None 5 minutes Hon. Benjamin
approval of the request to the Lloren Cuaresma III
50
Municipal Mayor LCE or Municipal Municipal Mayor
51
or Vice Mayor Vice Mayor and Engr. Arnel G.
wait for his Duldulao
approval Municipal
Vice Mayor
8. Get approved Issue copy of None 1 minute
copy of application to Filma T. Agraam
Application for client upon Admin. Assistant II
Leave approval of the
LCE or Municipal
Vice Mayor
TOTAL 17 minutes
2. ISSUANCE OF SERVICE RECORDS, CERTIFICATE OF

EMPLOYMENT, AND CERTIFICATE OF NET TAKE
HOME PAY AND OTHER PERSONNEL RECORD.
The municipal government employees and even the former employees may
request the Human Resource Management Office copies of service records,
certificate of employment, certificate of net take home pay and other
personnel records. These are usually required for retirement, terminal leave,
employment in other companies, claim of benefits upon resignation,
promotions and grant of salary loans.

1. Request slip Human Resource Management Office
FEES
CLIENT STEPS TO BE
PAID
1. Secure request Give request slip None 1 minute Queen Ivy D.
slip to client Aquino
Clerk
Mark Aldrin D.
Melo Santos
Clerk
2. Wait for the Prepare and None 15 minutes Filma T. Agraam
preparation and print the request Admin. Assistant II
printing of record
needed records Karen Gay U. Del
Rosario
Admin. Officer V
52
3. Certification of Certify as to the None 2 minutes Karen Gay U. Del
document legality of said Rosario
needed document Admin. Officer V
4. Get approved Issue copy of None 1 minute Filma T. Agraam

document approved Admin. Assistant II
document
Karen Gay U. Del
Rosario
Admin. Officer V
TOTAL 19 minutes
3. ISSUANCE OF OFFICE ORDER, CONTRACT OF

SERVICE AND APPOINTMENT PAPERS OF
NEWLY HIRED AND PROMOTED PERSONNEL.
Appointment papers for newly hired, promoted employees and renewal of
office order, contract of service of temporary or casual employees are
prepared by the Human Resource Management Office.

Classification: Complex
FOR NEWLY HIRED AND PROMOTED

EMPLOYEES
1. Form 212 or Personal Data Human Resource Management
Sheet Office Human Resource
2. CSC Form 211 or Medical Management Office NBI Office
Certificate CSC Regional Office
3. NBI Clearance
4. Authenticated xerox copy of Agency conducted
Certificate of Eligibility
5. Certificate of Trainings and School graduated
employment if needed
6. Authenticated xerox copy of PSA
TOR and Diploma PSA
7. Birth Certificate
8. Marriage Certificate (if married)
FOR RENEWAL OF OFFICE ORDERS Applicant

AND COS Human Resource Management Office
1. Renewal Letter Agency conducted
2. Job Description Form (PDF)
3. Authenticated Xerox copy of
license if needed
FEES
CLIENT STEPS TO BE
PAID
53
FOR NEWLY HIRED
AND PROMOTED
PERSONNEL
1. Secure Form Issue Form 212 None 1 minute Filma T. Agraam
212 or Personal or Personal Data Admin. Assistant II
Data Sheet Sheet (PDS),
(PDS), Medical Medical
Certificate form Certificate form
(CSC Form 211) (CSC Form 211)
2. Submit duly Receive and

accomplished verify the duly
forms to the accomplished None 5 minutes Karen Gay U. Del
Human forms Rosario
Resource Admin. Officer V
Management
Office for
verification
3. Wait for the Prepare Agency Head
preparation of appointment
appointment papers duly None 1 day Emely B. Varona
forms and let it signed by the Municipal Treasurer
be signed by concerned head
concerned head of offices Rochelle D. Acerit
of offices Municipal Budget
Officer
May Franielyne R.
Bote
Municipal Accountant
4. Submit duly Receive the
accomplished accomplish None 5 minutes Karen Gay U. Del
documents documents Rosario
Admin. Officer V
5. Approval of Receive the Hon. Benjamin Lloren
appointment approve None 1 day Cuaresma III
papers under appointment Municipal Mayor
Executive and papers
Legislative Engr. Arnel G.
Branch Duldulao
Municipal Vice Mayor
6. Return copies to Receive the
the HRM Office appointment 30 minutes
for certification of papers, review None Karen Gay U. Del
completeness and certify as to Rosario
the Admin. Officer V
completeness of
documents
7. Wait for the Submit Filma T. Agraam
approval of appointment None 3 days Admin. Assistant II
appointments by papers to the
the Civil Service CSC and wait for Karen Gay U. Del
Commission the approval Rosario
(CSC) Admin. Officer V
54
8. Release of Issue copy of None 10 minutes Filma T. Agraam
Appointment appointment Admin. Assistant II
papers
TOTAL 5 days and 51

minutes
FOR CASUAL
EMPLOYEES/ Queen Ivy D.
CONTRACT OF Aquino
SERVICE Clerk
Receive letter of None 1 minute
1. Submission of renewal Mark Aldrin D.
application for Melo Santos
the renewal of Clerk
Office Order and
Contract of
Service
2. Present renewal Receive the None 15 minutes Filma T. Agraam
letter to approved Admin. Assistant II
LCE/Municipal renewal letter
Vice Mayor and prepare the Karen Gay U. Del
office order and Rosario
contract of Admin. Officer V
service
3. Approval of Receive the
Office Order approved office None 5 minutes Hon. Benjamin Lloren
under Executive order and Cuaresma III
Branch and contract of Municipal Mayor
Legislative service
Branch Engr. Arnel G.
Duldulao
Municipal Vice Mayor
4. Release of Issue copy of None 2 minutes
Office Order and Office Order and Queen Ivy D.
Contract of Contract of Aquino
Service Service Clerk
Mark Aldrin D.
Melo Santos
Clerk
TOTAL 23 minutes
4. GSIS LOANS CONFIRMATION

Different types of gsis loan application can be availed by permanent, casual,
elected and co-terminous employees.

55
Request slip Human Resource Management Office
FEES
CLIENT STEPS TO BE
PAID
1. After application Issue request None 1 minute Queen Ivy D.
loan at slip for Aquino
GWAPS/GSIS confirmation Clerk
Kiosk , proceed
to the HRM Mark Aldrin D.
Office and fill-up Melo Santos
request slip for Clerk
confirmation of
loan
2. Wait for the Review and None 5 minutes Karen Gay U. Del
confirmation of approve/ Rosario
loan disapprove the Admin. Officer V
request for the
confirmation of If the HRMO is on
loan Leave of Absence:
Filma T. Agraam
Admin. Assistant II
TOTAL 6 minutes
5. ISSUANCE OF TRAVEL ORDER

A communication letter or form be filled up by an employee and duly
approved by the Local Chief Executive or Municipal Vice Mayor bound
for official business.

Request slip Human Resource Management Office
FEES
CLIENT STEPS TO BE
PAID
1. Request for Prepare Travel None 5 minutes Queen Ivy D.
Travel Order Order Aquino
duly approved by Clerk
the Municipal
Mayor Mark Aldrin D. Melo
56
Santos
Clerk
2. Wait for the Present Travel None 15 minutes Queen Ivy D.

approval of the Order to the LCE Aquino
Vice Mayor/ or to the Clerk
Municipal Mayor Municipal Vice
Mayor for his Mark Aldrin D. Melo
approval Santos
Clerk
3. Release of Issue Travel None 1 minute Queen Ivy D.

Travel Order Order to the Aquino
client Clerk
Mark Aldrin D. Melo

Santos
Clerk
TOTAL 21 minutes
6. ISSUANCE OF PERSONNEL LOCATOR SLIP

Any employee who goes out during office hours within the municipality or
Province of Nueva Vizcaya shall personally request to the HRMO the
issuance of Locators/Pass Slip. It must be properly accomplished indicating
the nature of going out (Official Business, Personal and Official Time)
including the destination, purpose and expected departure time. Any
employee getting out without filling up the Locator Slip duly approved by the
LCE or his/her duly authorized representative shall be mark
absent/undertime.

Personnel Locator Slip Human Resource Management Office
FEES
CLIENT STEPS TO BE
PAID
1. Secure Issue Personnel None 1 minute Queen Ivy D.
Personnel Locator Slip Aquino
Locator Slip Clerk
Mark Aldrin D. Melo

Santos
Clerk
57
2. Submit Receive None 1 minute Queen Ivy D.
accomplished accomplished Aquino
Personnel Personnel Clerk
Locator Slip Locator Slip
duly approved Mark Aldrin D. Melo
by the Head Santos
of Office and Clerk
Head of
Agency or
his/her duly
authorized
representative
TOTAL 2 minutes

MECHANICS



following telephone number 09178192978 or email
us at bambanghrmo@yahoo.com
58
MUNICIPAL DISASTER RISK REDUCTION
AND MANAGEMENT OFFICE
CITIZEN’S CHARTER
2020 (1st Edition)
59
I. Mandate:
The Office of the Municipal Disaster Risk Reduction and

Management, serve as the secretariat and executive arm of the
Local Disaster Risk Reduction and Management Council
(LDRRMC), shall have the primary mission to have a safer,
adoptive and disaster resilient Bambangueños towards sustainable
development.
II. Vision:
To become the premier Municipal Disaster Risk Reduction and

Management Organization.
III. Mission:
To build Municipal Disaster Risk Reduction and Management and

Climate Change Adaption capabilities with our partners and
coordinate response and recovery operations in order to protect the
people, environment and economy and ensure a disaster resilient
municipality.
IV. Service Pledge:
DESIGN, PROGRAM, COORDINATE AND IMPLEMENT Disaster

Risk Reduction and Management Activities consistent with the
National Disaster Risk Reduction and Management Council’s
standards and guidelines.
60
MUNICIPAL DISASTER RISK REDUCTION
AND MANAGEMENT OFFICE
INTERNAL SERVICES
61
1. RESPOND FOR EMERGENCY:
 In cases of Vehicular or Traffic Accident, Emergency

Response starts upon receiving a hotline/mobile/handheld
radio call with location, victims’ state, number of
victims/casualties, informing the PNP and proceeding on
scene to cater the needs of the victims.
 In cases of Medical Case, Emergency Response starts

upon receiving a hotline/mobile/handheld radio call with
location, current state of the patient, informing the nearest
health facility depending on the severity of the case, and
proceeding on location to cater the needs of the patient.
.
Office or Division: MUNICIPAL DISASTER RISK REDUCTION AND

MANAGEMENT OFFICE
Who may avail: All Residents
Emergency call by way of hotline/mobile
and handheld radio communication to
Emergency Operation Center.
FEES
CLIENT STEPS TO BE
PAID
1. Report to 1. Respon None 2 Minutes MDRRMO Personnel /
MDRRM Office d to the processing Responders on Duty.
any untoward call/repo time; 10
incident and all rt and minutes
the details alert the average
belowthrough Respon response time
any means of ders on depending on
the location
communication Duty.
s in the locality
1.2 Receipt
What: of
reported
When: incident,
name of
Where: informan
t & other
details
about MDRRMO
the Responders and
62
incident. Driver on Duty
63
1.3
Verificati
on of the
veracity
of report
o For
Vehicula
r/
Traffic
Incident
s: Inform
the PNP
about
the
reported
incident.
o For
Medical
Case/s:
Take an
advance
call
o to the
nearest
health
facility
1.4 Deploym
entof
manpower
and
response
proper.
1.5 Rescue
vehicle
dispatched
and
proceed to
the location
1.6 Assessment
and application
of needed
services & first
aid treatment.
64
1.7Endorseme
nt to the
nearest
attending
health
staff/facility for
proper
medication/car
e
TOTAL: 12Minutes
2. RESPOND FOR EMERGENCY TRANSFER: WITHIN THE

PROVINCE
 Transfer from Home-Hospital, vice versa.

 Interhospital Facility Transfer

MANAGEMENT OFFICE
Approved letter of request from the Municipal Disaster Risk Reduction and
Office of the Municipal Mayor Management Office
For Interhospital Facility: Medical Physician of the Patient

Records/Documents and Referral letter
from the sending agency
FEES
CLIENT STEPS TO BE
PAID
1. Registration. 1. Register None 2 Minutes MDRRMO
the processing Personnel /
2. Present client to time; 10 Responders on
Approved the minutes average Duty.
request letter Logbook response time
addressed to . depending on
Municipal the location
Mayor attention 2. Receipt
65
to MDRRMO. of
o For request,
interhospital name of
facility informer,
transport: & few
Attach the details
Referral Letter regardin
from the g to the
sending request.
agency.
2.1 EOC
receive
the
approve
d
request
letter
and
3. Take all the other
Medical required MDRRMO
Documents of docume Responders and
the Patient/ nts for Driver on Duty
complet
eness
checking
.
2.2 Deploy
team
assigne
d for the
transport
.
3.1 Rescue
vehicle
dispatched
and proceed to
the location.
Recipient of the 3.1 Assess

request. ment
and
treatmen
t to the
recipient
of the
request,
66
transport
to the
hospital
being
requeste
d.
3.2 Endorse
ment
to the
attendin
g health
staff/facil
ity for
proper
medicati
on or
care.
For
Interhospital
facility transfer:
Proper turn
over to the
attending
health facility.
TOTAL: 12 Minutes
3. RESPOND FOR TRANSFER: OUTSIDE THE PROVINCE
 Interhospital Facility Transfer

MANAGEMENT OFFICE
Office of the Municipal Mayor Management Office
For Interhospital Facility: Medical Physician of the Patient

Records/Documents and Referral letter
from the sending agency
FEES
CLIENT STEPS TO BE
PAID
67
1. Registration 1. Registra None 2 Minutes MDRRMO
tion the Personnel /
2. Present client to Responders on
Approved the Duty.
request letter Logbook
addressed to . 4 Minutes
Municipal
Mayor attention
to MDRRMO. 2. Receipt
of
request,
name of
informer,
& few 2 Minutes
details
regardin
g to the
request.
2.1 EOC
receive 5 Minutes
the
approve
d
request
letter
and
other
required
3. Wait for Update docume
thru call and nts. 5 Minutes
attach the
Referral 2.2 MDRRM
O assign
and
determin
e the
availabili
ty/status
of the
vehicle
and
personn
el
needed
for the
request.
3. Contact
68
Human
Resourc
e Office
for the
Travel
Order.
Letter from the 3.1 Deploy 5 Minutes MDRRMO
sending agency. team Personnel /
o Take all the assigne Responders on
Medical d for the Duty.
Documents of transport
the .
Patient/Recipie
nt of
the request
TOTAL: 30Minutes
4. RESPOND FOR STANDBY RESCUE MEDIC SERVICE:
 Request for Rescue Vehicle and Emergency Medical Service crew

to cover an event and stand by for emergencies

MANAGEMENT OFFICE
Office of the Municipal Mayor for the Management Office
event
FEES
CLIENT STEPS TO BE
PAID
the Personnel /
client to Responders on
the Duty
Logbook
2. Present . 4 Minutes
request letter
addressed to
69
Municipal 2. Receipt
Mayor, of
attention to request,
MDRRMO. name of
informer,
& few 2 Minutes
details
regardin
g to the
request.
5 Minutes ENGR. BUTAY
2.1 EOC LDRRMO III
receive
the
approve
d 5 Minutes MDRRMO
request Responders and
letter. Driver on Duty
2.2 MDRRM
O assign
Personn
el for the
event.
2.3 Deploy
team to
the
event
requeste
d.
TOTAL: None 18
Minutes
5. RESPOND FOR EQUIPMENT/VEHICLE ASSISTANCE:
 Request for Rescue Vehicle and Emergency Medical Service crew

to cover an event and stand by for emergencies

MANAGEMENT OFFICE
70
Request directly to the MDRRM Office Municipal Disaster Risk Reduction and
Management Office
FEES
CLIENT STEPS TO BE
PAID
the client to Personnel /
2. Log book the the Logbook. Responders on
request Duty
Equipment/ 2.1 Receipt 4 Minutes
Vehicle of
Assistance request,
name of
borrower,
& few
details
regarding
to the
request.
2 Minutes
2.2 Determin
e the
availabilit
y/status
of the
equipme
nt/vehicle 2 Minutes ENGR. BUTAY
needed. LDRRMO III
2.3 Approval
of the
request
TOTAL: None 11
Minutes
6. CONDUCTION SERVICE: WITHIN/OUTSIDE THE PROVINCE
Non-Emergency Transport & Non-Medical/Trauma Case

MANAGEMENT OFFICE
71
Approved letter of request from the Office Municipal Disaster Risk Reduction and
of the Municipal Mayor Management Office
Referral letter and Medical Records of the Physician of the Patient

Patient from the sending agency
FEES
CLIENT STEPS TO BE
PAID
1. Registration. 1. Register the None 2 Minutes MDRRMO
client to the Personnel /
Logbook. Responders on
Duty.
2. Present 2. Receipt 4 Minutes
request letter of request,
addressed to name of
Municipal informer, &
Mayor few details
attention to regarding to
MDRRMO. the request.
2.1 EOC 2 Minutes

receive the
approved
request letter
and other
required
documents.
2.2 MDRRMO 5 Minutes ENGR. BUTAY
assign and LDRRMO III
determine of
the
availability/st
atus of the
vehicle
needed for
the request.
3. Wait for 3. Approval of 2 Minutes ENGR. BUTAY

Update thru the reviewed LDRRMO III
call. request letter
by the
MDRRMO
If for Schedule:
Contact Human 5 Minutes
Resource Office for
72
the Travel Order.
3.1 Deploy team 5 Minutes MDRRMO

assigned for the Personnel /
transport. Responders on
Duty.
TOTAL: NONE 25Minutes

MECHANICS



citizen.

73
MUNICIPAL ENVIRONMENT AND
NATURAL RESOURCES OFFICE
CITIZEN’S CHARTER
2020 (1ST Edition)
74
I. Mandate:
The Municipal Environment and Natural Resources Office is

responsible for the management of all environment and natural
resources programs and projects, it shall provide technical
assistance and support to the Office of the Local Chief Executive.
II. Vision:
“A municipality enjoying and sustaining its natural resources and

clean and healthy environment.”
III. Mission:
To mobilize our Bambangeños in protecting, conserving, and

managing the environment and natural resources for the present
and future generations.
IV. Service Pledge:
To mobilize our Bambangeños in protecting, conserving, and

managing the environment and natural resources for the present
and future generations.
75
Municipal Environment and Natural
Resources Office
76
1. THE ISSUANCE OF BAMBANG BUSINESS
ENVIRONMENTAL CLEARANCE (BBEC)
This service is the issuance of Bambang Business Environmental Clearance to

certify business owners that they complied on the Local Ordinance No. 2003-25
known as the Ecoligical Solid Waste ManagementOrdinance of Bambang, Nueva
Vizcaya under Section 4, letter D.
Office or Division: Municipal Environment and Natural Resources Office

Type of Government to Client
Transaction:
Who may avail: All clients that owns businesses
Fully accomplished application form of Business Processing and Licensing Office
business permit
Barangay Clearnace Barangay Hall where the establishment’s
barangay location
Official Receipt Municipal Treasury Office (if the establishment
is aling the highway)
Barangay Hall (if the establishment is located in
barangay
CLIENT STEPS
1.Sign in the logbook Give the log book None 5 minutes Jenny S. Del
for information to the client and Campo
reference record the clients Admin. Aide III
information for Rhealyn M.
inspection Domingo
reference Admin. Aide III
2.Present the fully Assess the filled- None 15 mins Jenny S. Del
filled- up application up forms from the Campo
form from the BPLO BPLO Admin. Aide III
for the assessment of Rhealyn M.
fee Domingo
Admin. Aide
3.Pay the assessed Preparation of the 1,200/yr 20 mins Jenny S. Del
fee at the Municipal Bambang 100/mont Campo
Treasury Office Business h x 12 Admin. Aide III
Environmental months Rhealyn M.
Clearance Domingo
Admin. Aide
None 10 mins
4.Present the Official BBEC will be Engr. Charles Kim
Receipt of the fees signed by the C. Jimenez
paid for the issuance MENRo MENRO-Designate
of BBEC
Total 1,200.00 50 ins
77
2. Environmental Inspection
This service is the response for the request pf the concerned Bambangeños for
the implementation of the R.A 8746 otherwise known as the Philippine Clean Air
Act of 1999 and R.A 9275 also known as the Philippine Clean Water Act of 2004.
Office or Division: Municipal Environment and Natural Resources Office

Transaction:
Who may avail: All clients that owns piggery and poultry
Request letter approved by the Local
Chief Executive
CLIENT STEPS
1.Submit the request Receive the letter None 5 mins Jenny S. Del
letter approved by for reference of Campo
the LCE the inspection Admin. Aide III
team Rhealyn M.
Domingo
Admin. Aide III
2.Present the Tackle the issue None 15 mins Engr. Chester
received and with the client and Jonas S. Ramos
approved request schedule the Pollution Control
letter to the PCO request for Officer
inspection
Total 20 mins
78
MECHANICS
How to send a Accomplish the client feedback form available at
feedback our Public Assistance and Complaints Desk
(PACD) located at the lobby beside Treasury
Office and drop the same in the suggestion box.



citizen.
For inquiries and follow-ups, clients may contact

the following telephone number 09178192978
79
MUNICIPAL TOURISM OFFICE
CITIZEN’S CHARTER
2020 (1st Edition)
80
I. Mandate:
The Municipal Tourism Office is mandated to encourage, promote, and

develop tourism as a major socio-economic activity to generate local
employment and to spread the benefits of tourism to a wider segment of the
population with the support, assistance, and cooperation of both the private
and public sectors. The MTO assures the safe, convenient, enjoyable stay
and travel of foreign and local tourists in the municipality
II. Vision:
To establish safe tourism destination by way of preserving cultural heritage,

ensuring environmental protection, instilling social awareness and
encouraging stakeholders participation towards the provision of equality
facilities and services
III. Mission:
A premier tourist haven embracing socially oriented and empowered

hospitable people imbibed in promoting sustainable and safe eco-tourism
IV. Service Pledge:
The Office pledges to:

1. Protect, preserve and promote our cultural heritage sites,practices,
customs and values
2. Increase tourist arrivals, visitors and tourism related establishments and
services thereby creating jobs, increasing income, and improving the
economy of the host barangay and the town of Bambang
3. Nurture our Environment
4. Give technical services and assistance to accommodation establishments,
stakeholders, frontliners and visitors
81
Municipal Tourism Office
Acceptance of Tourist Complaints and

Assistance
82
1. Acceptance of Tourist Complaints and Assistance
Tourism assistance is given to individuals/visitors who are seeking for queries

and reporting encountered problems in the locality.
Office or Division: Municipal Tourism Office

Transaction:
Who may avail: Tourists
Strictly Walk-in Clients
No Face Mask
No Transaction
Complaint Letter regarding issue/s Walk-in Clients
concern/s of tourist local and foreign
Proof of complaints Walk-in Clients
CLIENT STEPS
1. Execute minimum Tourism none 1 minute Lorelie Ramos
Safety Protocol Officer/Tourism Tourism Assistant
staff will ask the
client to disinfect
their shoes/foot
wear using the
sanitizing mat
before entry,
sanitize hands
with alcohol, wear
mask properly,
and maintain
social distance of
1-meter with other
person/s
2. Registration Interview guest, none 3 minutes Lorelie Ramos
record his/her Tourism Assistant
complaint in the
logbook
3. Approach tourism The Officer shall none 15-20 Cynthia Jocelyn

staff for the complaint look into details of minutes Tourism
and present complaint assistance needed Officer-
letter Designate
and/or Lorelie
Ramos
Tourism Assistant
TOTAL 24 minutes
83
Inspection/ Monitoring of Tourism Related

Establishments and Facilities
84
2. Inspection/ Monitoring of Tourism Related
Establishments and Facilities
This service is rendered to tourism related establishments/facilities in aid of
their accreditation by the Department of Tourism.

Who may avail: Tourism related establishments owner
No Face Mask
No Transaction
Mayor’s Permit BPLO
DOT Accreditation DOT-Regional Office
Checklist of compliance for Tourism facilities Municipal Tourism Office

CLIENT STEPS
Safety Protocol Officer/Tourism Tourism
staff will ask the Assistant
client to disinfect
their shoes/foot
wear using the
sanitizing mat
before entry,
sanitize hands with
alcohol, wear mask
properly, and
maintain social
distance of 1-meter
with other person/s
2. Request for Accept the request none 1 minute Lorelie Ramos
assistance Tourism
Assistant
3. Secure checklist of Tourism staff none 5 minutes Lorelie Ramos
compliance for Tourism will provide Tourism
facilities checklist forms Assistant
to client
4. Client prepares the Tourism staff will none 15-20 minutes Cynthia Jocelyn
facilities for inspection inspect the area Tourism
Officer-
Designate
and/or Lorelie
Ramos
Tourism
Assistant
TOTAL 27 minutes
85
Assistance To All Tourism Related

Establishments Owners, Proprietors and
Tourism Frontliners
86
3. Assistance To All Tourism Related Establishments Owners,
Proprietors and Tourism Frontliners
This service is rendered to tourism related establishments/facilities in aid of

their accreditation by the Department of Tourism and for promotion purposes.

Who may avail: Tourism related establishments owner
No Face Mask
No Transaction
Mayor’s Permit BPLO
DOT Accreditation DOT-Regional Office
Monthly Tourist Accomodation Statistics Business Owner
Records
Business brochures/flyers/leaflets Business Owner
CLIENT STEPS
Safety Protocol Officer/Tourism Tourism
staff will ask the Assistant
client to disinfect
their shoes/foot
wear using the
sanitizing mat
before entry,
sanitize hands with
alcohol, wear mask
properly, and
maintain social
distance of 1-meter
with other person/s
2. Request for Accept the request none 1 minute Lorelie Ramos
assistance Tourism
Assistant
3. Provide and submit Review all the none 5 minutes Lorelie Ramos
all reqiurements submited Tourism
requirements Assistant
4. Wait for further Request rendered none 1 day Cynthia Jocelyn
notification and Tourism
updates Officer-
Designate
and/or Lorelie
Ramos
Tourism
Assistant
TOTAL 1 day and 7 minutes
87
Provision of Technical Assistance for Barangay

Product/Site Identification and Development in
Support to Tourism Investments and Promotion
88
4. Provision of Technical Assistance for Barangay
Product/Site Identification and Development in Support
to Tourism Investments and Promotion
This service is rendered to barangays for tourism site and product

promotion.

Who may avail: Stakeholders/ Barangays
No. Face Mask
No. Transaction
Request letter duly approved by the Mayor Walk-in Clients
Pictures of products/ raw materials (if any)
Picture/documentation of tourism site
PERSON
AGENCY FEES TO PROCESSING
CLIENT STEPS RESPONSIBL
ACTIONS BE PAID TIME
E
1. Execute minimum Safety Tourism none 1 minute Lorelie Ramos
Protocol Officer/Tourism staff Tourism
will ask the client to Assistant
disinfect their
shoes/foot wear
using the sanitizing
mat before entry,
sanitize hands with
alcohol, wear mask
properly, and
maintain social
distance of 1-meter
with other person/s
2. Present the approved Accept the request none 1 minute Lorelie Ramos
request letter Tourism
Assistant
89
3. Provide vital information The Staff assesses none 20 minutes Cynthia
in the preliminary interview the request; notes Jocelyn
the detail and Tourism
forwards to the Officer-
Tourism Officer for Designate
action. Lorelie Ramos
1.1 the Officer shall Tourism
look into the details Assistant
of request:
1.2 assesses the
material/product on
its potential,
provides
recommendations &
resolution to
address client’s
90
concern/s, but not
limited to the
following:
a. Schedule Site
Validation/Assessm
ent
b. Perform Product
Identification
c. The Tourism
Officer schedules
the site visit
4. The client accompanies Site inspection, none 3-6hours Cynthia
the tourism staff to the site validation, Jocelyn
for validation and assessment and Tourism
assessment of endorsement to Officer-
product/potential tourist higher authorities Designate
site
TOTAL 6 hours and 22 minutes
91
BAMBANG WATER DISTRICT
CITIZEN’S CHARTER
2020 (1st Edition)
92
I. Mandate:
The Bambang Water District shall include all those who have
availed/applied for water supply in BWD, including all government
institution, and who shall be known as water consumer.
II. Vision:
The Bambang Water District is an pursuit of providing affordable

and sustainable water supply with high level of excellence and
exceptional customer service.
III. Mission:
The Bambang Water District is aimed at providing affordable water

supply and sustaining the same in the most viable way while
providing quality service to its customers.
IV. Service Pledge
We, the Bambang Water District, commit ourselves to provide

prompt, transparent and quality service towards the delivery of
affordable water supply to the townspeople of Bambang while
establishing a client friendly economic enterprise.
93
1. APPLICATION FOR NEW CONNECTION OF WATER LINE
Office or Division: BAMBANG WATER DISTRICT

Classification: SIMPLE
Type of G2C GOVERNMENT TO CLIENT
Transaction:
Who may avail: ALL CONSUMER
CHECKLIST OF WHERE TO SECURE
REQUIREMENTS
Community Tax Certificate Barangay hall of the Consumer/ Municipal Treasurer’s
(CEDULA) Office
Original Copy); OR,
Any Valid Government I.D
AGENCY FEES TO PROCESSIN
ACTIONS BE PAID G TIME
1. Sign In 1. Check None 3 mins Mario A. Garcia
Client’s the
Logbook Community
Tax
Certificate
(CEDULA)
1.1. Let
him/her sign
in on the log
book
2. Present 2. Receive None 3 mins Noel Lampa

Require d and Menalyn Francisco
ments evaluate
documents
3. Applicati 3. Filling None 5 mins Ervyl Valencia
on Form up.
4. 4. Inspecte None 15 mins Plumbers

Inspecti d and
on and verified
verificati
on
5. Proceed 5. Received 2,000.00 5 mins Treasury Office
to the the payment RCOs in Charge
Municip and issue
al Official
Treasury Receipt
for the
payment
6. Submit 6.Get the None 3 mins Ervyl Valencia
all papers Menalyn Francisco
Require including the Noel Lampa
ment Official
Receipt for
94
processing
95
7. Sign Out 7. Let the None 1 mins Mario A. Garcia
Client’s consumer
Logbook sign out on
the logbook
2. WATER METER READING, PRINTING AND DISTRIBUTION

Transaction:
REQUIREMENTS
Community Tax Certificate Barangay hall of the Consumer/ Municipal Treasurer’s
(CEDULA)(1 Original Copy); Office
OR,
AGENCY FEES TO PROCESSIN
ACTIONS BE PAID G TIME
None 1. Meter None 3 days Buag
Reading  Brandon F. Dela
every 2 nd
Cruz
Week of  Emerson Bajo
the Banggot /Magsaysay hill
Month  Joan Caborubias
2. Distributi  Von Loyd
on of Torralba Calaocan
water bill  Jefferson Madiam
 Jerome Conejo
Homestead
 Julius Bautista
 Christian
Dela Cruz
None 3. Print None 5 days Banggot/ Buag/
water bill Magsaysay hill
 Richard Rojo
Calaocan
 Menalyn Francisco
Homestead
 Noel Lampa
96
3. INSTALLATION OF NEW METER

Transaction:
Community Tax Certificate (CEDULA) Barangay hall of the Consumer/ Municipal
Original Copy); OR, Treasurer’s Office
PROCES
AGENCY FEES TO PERSON
CLIENT STEPS SING
ACTIONS BE PAID RESPONSIBLE
TIME
None 1. Install None 2 hours Buag
new meter  Brandon F. Dela
Cruz
 Emerson Bajo
 Ronald Lictao
Banggot /Magsaysay hill
 Joan Caborubias
 Von Loyd
Torralba
Calaocan
 Jefferson Madiam
 Jerome Conejo
Homestead
 Julius Bautista
 Christian Dela
Cruz
4. DISCONNECTION OF WATER LINE FOR UNSETTLED BILLS

Transaction:
Community Tax Certificate Barangay hall of the Consumer/ Municipal
(CEDULA) Treasurer’s Office
Original Copy); OR,
PROCES
CLIENT STEPS SING
TIME
97
None 2. Disconne None 3 days Buag
ct Water  Brandon F. Dela
Line Cruz
 Emerson Bajo
 Ronald Lictao
Banggot /Magsaysay hill
 Joan Caborubias
 Von Loyd
Torralba
Calaocan
 Jefferson
Madiam
 Jerome Conejo
Homestead
 Julius Bautista
 Christian Dela
Cruz
5. REPAIR, RECONNECTION AND MAINTENANCE OF

LEAKAGES, LINES, PIPES AND METERS.

Transaction:
Community Tax Certificate (CEDULA) Barangay hall of the Consumer/ Municipal
Original Copy); OR, Treasurer’s Office
FEES
AGENCY PROCESSI PERSON
CLIENT STEPS TO BE
ACTIONS NG TIME RESPONSIBLE
PAID
None 1. Leakage None 30 mins - Buag
Repair and 72 hours  Brandon F.
Maintenance DelaCruz
 Emerson Bajo
 Ronald
LictaO Banggot
/Magsaysay hill
 Joan
Caborubias
 Von Loyd
Torralba
Calaocan
 Jefferson
Madiam
 Jerome Conejo
Homestead
 Julius Bautista
98
 Christian
Dela
Cruz
99
10
0
Municipal Accounting Office
CITIZEN’S CHARTER
2020 (1ST Edition)
10
1
I. Mandate:
The Accounting Office shall be responsible for ensuring the

completeness and propriety of supporting documents / previous
cash advance liquidated of all transactions of the Local Government
Unit.
II. Vision:
The resources of the LGU shall be efficiently and effectively

used/utilized for the people of Bambang and there will be
transparency on the affairs of the Local Government Unit.
III. Mission:
To provide for an effective and efficient accounting and auditing

services for a more responsive fiscal management.
IV. Service Pledge:
The Accounting Office takes charge of both accounting and internal

audit services of the Local Government Unit.
10
2
Municipal Accounting Office
Internal Services
10
3
1. PROCESSING OF CLAIMS (Municipal Transactions)
To safeguard the use and disposition of the Municipal Government’s assets
and to determine its liabilities from claims. Pre audit is undertaken by the
Municipal Accountant’s Office to review and determine completeness of
necessary supporting documents of vouchers/claims.
Office or Division: Accounting Office

Type of Transaction: G2C - Government to Citizen
Who may avail: All
a. Approved Obligation Slip (4 copies)
b. Approved Purchase Request (4 copies)
c. ABC-(if items are bidded)
d. Accomplished Canvass/ Bid
e. Accomplished Abstract of Canvass The following forms needed to complete various
f. Approved PO/Contract LGU transactions should be completely filled up by
g. Accomplished Acceptance / Inspection the requesting office and have it completely signed
h. Program of Works by various official as assigned therein.
i. ARE/ICS
j. Certificate of registration
k. DV/SI/CI/DR
CLIENT STEPS
1. Sign in Client’s log 1. Give the Log None 5 minutes Gemma Mañalac
book Book to the client Fiscal Clerk II
2. Submit claims. 2. Receive the None 10 Minutes Gemma Mañalac

Checks attached required documents Fiscal Clerk II
necessary supporting and check for
documents for completeness
recording and
assignment of
document number.
3. Checks 3. Ensures None 10 Minutes Gemma Mañalac
completeness and completeness and Fiscal Clerk II
verifies footings and accuracy
withholding taxes
4. Final Review and 4. Verified None 5 Minutes May Franielyne R.
Certification correctness Bote
Mun. Accountant
5. Releasing of 5. Give the None 3 Minutes Allyssa Marie Antonio
document document to the Clerk
client
6. Sign out client log 6. Give the Log None 3 Minutes Allyssa Marie Antonio
book Book to the client Clerk
10
4
2. ISSUANCE OF PHILHEALTH/ GSIS/ PAG IBIG/
GOCC’S/ SMB/ PRODUCERS/ LAGAWE
CERTIFICATION TO EMPLOYEES
Government Employees with Philhealth/ PAG-IBIG/ GSIS
contribution are entitled to avail of the said Benefits. Philhealth/
PAG-IBIG/ GSIS Certification is issued to officers and
employees who wish to avail of such benefits.
Office or Division: Accounting Office

Who may avail: Government Employee
None None
CLIENT STEPS
1. Sign in Client’s log 1. Give the Log None 5 minutes Brigette F. dela Cruz
book Book to the client Admin. Aide IV
2. Fill up request slip 2. Receive the None 5 minutes Brigette F. dela Cruz
request slip Admin. Aide IV
3. Preparation/ 3. Prepare None 10 Minutes Brigette F. dela Cruz

Encoding of Philhealth, statement of Admin. Aide IV
GSIS, PAG-IBIG remittances
Certificate
4. Certification from the 4.Certify as to the None 5 Minutes May Franielyne R.

Municipal Accountant correctness of the Bote
Statement of Mun. Accountant
Remittances
5. Releasing of 5. Give the None 3 Minutes Brigette F. dela Cruz
Certification certification to the Admin. Aide IV
client
6. Sign out client log 6. Give the Log None 3 Minutes Brigette F. dela Cruz
book Book to the client Admin. Aide IV
10
5
MECHANICS




citizen.

following telephone number :
09178193655
10
6
Municipal Agriculture Office
CITIZEN’S CHARTER
2020 (1ST Edition)
10
7
I. Mandate:
The Municipal Agriculture Office's duties focus on the development

of farming, fishing, livestock raising and marketing of products. It
oversees the implementation and strengthening of the agricultural
services of the Municipal Government to sustain food security and
sufficiency as well as the promotion on the welfare of farmers,
livestock raisers and fisher folks.
II. Vision:
A dynamic Agricultural community with sustainable food surplus

having "self-reliant" citizen provided and guided with appropriate
package of technology highly competitive and uplifted living
standard
III. Mission:
The Municipal Agriculture office is responsible for the production of

sustainable agriculture development and growth that provide
extension and support service of the farmers to make Agri-based
enterprise profitable and productive
IV. Service Pledge:
The Municipal Agriculture office’s commits to:
1. Development of farming, fishing, livestock raising and marketing

of products.
2. It oversees the implementation and strengthening of the
agricultural services of the Municipal Local Government to
sustain food security and sufficiency as well as the promotion on
the welfare of farmers, livestock raiser and fisher folks.
10
8
1. Provision of Technical Assistance on Registration of
Farmer, Livestock raisers, Fisher Folks and Farm
laborers in Registry System of Basic Sector in
Agriculture
The Agriculture Office Staff will assist the farmers, livestock raisers, fisher
folks and farm laborers in registration of Registry System of Basic Sector
in Agriculture in their respective Farm location with complete documents
presented and assessed to the attending staff.
`Office or Division: MUNICIPAL AGRICULTURE OFFICE

Who may avail: Farmers, Fisher folks, Farm laborers and others
Barangay Certification
Government Issued Identification Card
Tax Declaration and Land title
Barangay Clearance
Voters identification
2 x 2 Id picture
CLIENT STEPS
1. Sign-in Client Give the Clients AT assigned in your
Logbook (Walk-in) Logbook none 5 minutes barangay or any AT
present (Officer of the
day):
2. Obtain information Filing up Personal
informations,
contact numbers,
Monday
and purpose of none 5 minutes
visitation
Anabelle B. Mones
Agricultural
Technologist
3. Registration of Informing the (Barat, San Leonardo)
Farmers in Registry Farmers the
Sytem of Agriculture documents needed none 10 minutes
Basic Sector in Kimberly S. Cajimat
Agriculture (RSBSA) Agricultural
Preparation of Technician
Documents needed none 10 minutes
Tuesday
Filing up of RSBSA Eric Cesar G. Vila
form with complete none 5 minutes Agricultural
attachments Technician
Interviewing the
farmer on personal none 10minutes Robinson S. Layno
data Agricultural
109
Interviewing the Technician
farmer the area of
none 5 minutes
her/his farm to be Wednesday
registered Shaira Ann M.
Reviewing the Dulawan
information none 5 minutes Agricultural
Technologist
(Almaguer North and
Signing the
Almaguer South)
Farmers signature none 5 minutes
and thumb mark
Ronnie Jay A. Bullawit
Coding of Agricultural
Reference Control Technologist
none 20 minutes
number depending (Mauan, Manamtam and
on farm location Homestead)
Returning the
accomplished form Thursday
to be signed by Ma. Karla A.
their respective none 1 day Lomuntad
Barangay Captain Agricultural
depending on farm Technologist
location (Abian, Abinganan
Verifying the and Macate)
Accomplishmed
RSBSA by the none 5 minutes Roden L. Abalos
Municipal Agricultural
Agriculturist Technologist
Encoding of the (Indiana and Aliaga)
Accomplished
RSBSA Form Friday
depending of Noel C. Nafuran
none 5 minutes Agricultural
Agricultural
Technologist Technician
Assigned on their (Mabuslo and Dullao)
respective barangay
Alexander B. Mahor
Agricultural
Technologist
(Salinas and San
Fernando)
Others
Joanne Mae
Submission of
M. Gomez
Accomplished
none 3 hours Agricultural
RSBSA form to DA-
Technologist
NVES
(San Antonio North &
South)
Ermin Jay T. Verzola

Agricultural
Technologist
(Sto. Domingo West &
South)
110
2. Provision of Technical Assistance on Crops, Livestock
and Fish Production
The Agriculture Office thru the Agricultural Technologist assigned in different

barangays of the municipality can answer clients queries regrading on crop,
livestock and fish production.
Office or Division MUNICIPAL AGRICULTURE OFFICE

Classification Simple
Type of Transaction G2C- Government to Citizen
Who may avail Farmers, Fisher folks, Farm laborers and others
RSBSA Stub Municipal Agriculture Office- Staff
Identification Card Citizens
FEES TO PROCESSING PERSON
CLIENTS STEPS AGENCY ACTION
PAID TIME RESPONSIBLE
2. Obtain information Filing up Personal AT assigned in your
informations, contact barangay or any AT
numbers, and none 5 minutes
purpose of visitation
day):
a. Crop Production Technical breifing
none 30 minutes Monday
Technology
b. Demonstration trials Technical breifing
none 30 minutes Anabelle B. Mones
Agricultural
Technical breifing Technologist
c. Seeds
Subsidy/distribution none 30 minutes (Barat, San Leonardo)
Kimberly S. Cajimat
d. Monitoring of Technical breifing
Agricultural
Planting and
Technician
Harvesting Operation none 30 minutes
Wednesday
e. Pest & Diseases Technical breifing Shaira Ann M.
Management none 30 minutes Dulawan
Agricultural
f. Integrated Nutrient Technical breifing Technologist
Management none 30 minutes (Almaguer North and
Almaguer South)
g. Livestock Production Technical breifing
Agricultural
none 30 minutes Technologist
(Mauan, Manamtam and
Homestead)
111
h. High Value Crop Technical Thursday
none 30 minutes
Production breifing Ma. Karla A.
Lomuntad
none 30 minutes Agricultural
i. Fishery Production Technical
breifing Technologist
(Abian, Abinganan
j. Evaluate crop production Technical and Macate)
none 10 minutes
Management breifing
Roden L. Abalos
Agricultural
Technologist
(Indiana and Aliaga)
Friday
Noel C. Nafuran
Agricultural
Technician
(Mabuslo and
Dullao)
Alexander B. Mahor
Agricultural
Technologist
(Salinas and San
Fernando)
Others
Joanne Mae M.
Gomez
Agricultural
Technologist
(San Antonio North
& South)
Ermin Jay
T. Verzola
Agricultural
Technologist
(Sto. Domingo West
& South)
4 hours, 50
TOTAL minutes
112
3. Provision of Technical Assistance on Soil Analysis
The Municipal Agriculture Office provides assistance in soil sampling/ analysis
services so that the farmers can determine the recommended rate of
agricultural inputs required before planting any crop.

Classification Complex
Who may avail Farmers, Fisherfolks, Farm laborers and others
PAID TIME RESPONSIBLE
1. Sign-in Client Give the Clients AT assigned in your
Logbook (Walk-in) Logbook barangay or any AT
none 5 minutes present (Officer of the
day):
informations, contact Monday
numbers, and none 5 minutes
purpose of visitation
Technical Briefing on Anabelle B. Mones
3. Submission of how to obtain the Agricultural
collected soil samples required amount of none 30 minutes Technologist
for analysis soil needed (Barat, San Leonardo)
The AEWs will Kimberly S. Cajimat
inform on how Soil Agricultural
samples must be air- Technician
dried in clear and none 10 minutes
ventilated room for 3 Tuesday
days
Label the soil Erick Cesar G. Vila
samples indicating Agricultural
the name, location of Technician
farm, area and crop none 5 minutes
planted in the last 6 Robinson S. Layno
months Agricultural
Technician
Submit the soil Wednesday
sample to the Shaira Ann M.
nearest Dulawan
experiemental none 3 days Agricultural
stations of Technologist
Department of (Almaguer North and South)
Agriculture
113
When the soil
sample returned with none 5 minutes
114
Agricultural
Technologist
(Mauan, Manamtam
and Homestead)
Thursday
Ma. Karla A.
Lomuntad
Agricultural
Technologist
(Abian, Abinganan &
Macate)
Roden L. Abalos
Agricultural
Technologist
(Indiana & Aliaga)
Friday
its analysis the Noel C. Nafuran
Municipal
Agricultural
Agriculturist or any
Technician
of the Agricultural
(Mabuslo & Dullao)
Technologist
Available and
Alexander B. Mahor
majored soil science
Agricultural
will analyzed the
Technologist
result to relay it to
(Salinas & San
the farmer Fernando)
Others
Joanne Mae M.
Gomez
Agricultural
Technologist
(Calaocan, Banggot,
Buag & Pallas)
Delmar B. Vila
Agricultural
Technologist
(San Antonio North
& South)
Ermin Jay T.
Verzola
Agricultural
Technologist
(Sto. Domingo &
Sto. Domingo
Manuel M. Tucay
Municipal Agriculturist
3 days and 1
TOTAL hour
115
4. Provision of Veterinary Services
The Agriculture Office provides veterinary/husbandry services for livestock,
poultry and pet animals. Services include consultation, vaccination (Hog
Cholera, Hemo-Sept, Anti-Rabies), deworming (Small ruminants and Large
Animals), castration, treatment and medication, etc. Clienteles may bring their
pet directly to the Agriculture Office for treatment or request that services to
be scheduled in their area.

Who may avail Farmers, Fisher folks, Livestock Raisers, Farm laborers and others
Barangay Request Letter Baranagay Captain- signed
Proof of Ownership of Animals Citizens
Pet Animal Veterinary records special for Private Veterinarian
animals with breed
CLIENTS STEPS PAID TIME RESPONSIBLE
ACTION
1. Sign-in Client Give the Clients Agricultural
Logbook (Walk-in) Logbook None 5 minutes Technologist
assigned on
Livestock and Poultry
Section
Eric Cesar Vila

Agricultural
Technician
(Animal
Science)
informations,
contact numbers, none 5 minutes
and purpose of
visitation
Interviewing the
Robinson Layno
3. Securing information owner for
Agricultural
of the animals to be different none 20 minutes
Technician
treated informations of
(Animal
the animals to be
Science)
treated
For pet animals:
Pet Dogs and
Cats will be
presented in the
office if the owner none 5 minutes
can handle their
pets
116
For Services:
Vaccination of
Anti-rabies and all
in vaccination will none 10 minutes
be performed if
vaccination is
available
Updating the Roden L. Abalos
records of the Agricultural
none 5 minutes
animals Techologist
(Poultry Inspector)
That AT assigned
will be briefing
the pet parent on none 5 minutes
dos and donts
after
the treatment
For Barangay massive Delmar B. Vila
Vaccination and For Farm Agricultural
overall Treatment Animals: Technologist
(Livestock Inspector)
4. Request letter must After presenting
be presented address to the dully approved
Mayor received and request letter the
approved and attention assigned AT/ Staff
to the Municipal wil be scheduling
Manuel M. Tucay
Agriculturist the date and time
none 10 minutes Municipal
for the service to
Agriculturist
be rendered and
depending on the
availability of
biologics and
vaccines
Assigning the
Staff to perform
the services being
requested by the
none 10 minutes
Municipal
Agriculturist or
Livestock
Inspector
1 hour, 15
TOTAL
117
5. Provision of Fishery Services
The Municipal Agriculture Office provides fishery services for

fisherfolks. Services include consultation, feed management, tilapia
production guide, registration on Fish-R and fishpond monitoring.

Who may avail Farmers, Fisherfolks, Livestock Raisers, Farm laborers and others
2X2 ID picture Photohouses
CLIENTS STEPS
ACTION PAID TIME RESPONSIBLE
1. Sign-in Client Logbook Give the Clients Agricultural
(Walk-in) Logbook none 5 minutes Technician Assiged
on Fishery Section
2. Obtain information Filing up
Personal
informations,
contact none 5 minutes
numbers, and
purpose of
visitation
3. Stating the Interviewing the
concern/purpose of Visitation client none 5 minutes
4. Fisher folks and Fishpond Give the Clients Noel C. Nafuran

Operators Registration the Form none 10 minutes AT/ Fishery
needed to Fill Coordinator
up
Attached the
requirements
none 3 minutes
needed (ID and
ID Picture)
Review the
details in
none 5 minutes
accomplished
forms
118
Signed and
Verified by the
Fishery
Coordinator and
Municipal none 5 minutes
Agriculturis
119
Inputing the data
on Dully
Accomplished
form in the none 5 minutes
Website of
BFAR for
Registration
5. For Feed Management: The fishery
Coordinator will
be breifing the
Fishpond
operator for the none 30 minutes
dos and donts in
proper fish
production and
management
6. Fingerlings Request Filling up the
fingerling
none 10 minutes
request letter
with signature
The fishery
coordinator will
be breifing the
fishpond
operator the none 20 minutes
area and needed
fingerlings to be
stock on the
fishpond
Fingerling
request will be
forwarded to
BFAR or To the
Fishery section
of Provincial
Agriculture
Office and the none 30 minutes Manuel M. Tucay
releasing on Municipal Agriculturist
fingelings will
be given by the
concern agency
depending on
the availabilty of
stocks
2 hours, 13
TOTAL minutes
120
6. Provision of the technical Training/ Class/
Demonstration on Agriculture and Fishery
Services.
The Municipal Agriculture Office conducts technology trainings/ seminars/
classes/ demonstration to farmers, livestock raisers, fisher folks, AFC’s, IA’s,
RICs and youths based on the priority needs and request, to wit; training/
seminar/ classes and demonstration may be along the lines of:

Type of
Transaction G2C- Government to Citizen
Who may avail Farmers, Fisherfolks, Livestock Raisers, Farm laborers and others

CLIENTS STEPS
ACTION TIME
PAID RESPONSIBLE
1. Sign-in Client Logbook Give the Clients AT assigned in your
(Walk-in) Logbook barangay/section or
none 5 minutes any AT present :
2. Obtain information Filing up Monday

Personal
informations,
numbers, and
purpose of
visitation
3. Stating the Interviewing the Anabelle B. Mones
concern/purpose of client (RIC Coordinator)
Visitation none 5 minutes
4. Request of training Identifying what Kimberly S. Cajimat

type of training
needed and
numbers of Tuesday
121
farmers needed Erick Cesar G. Vila
to be trained Robinson S. Layno
none 5 minutes
122
Wednesday
Review of Shaira Ann M. Dulawan
availabilty of none 5 minutes (Onion and Garlic
fund Coordinator )
If the number of Ronnie Jay A. Bullawit

beneficiaries will (Corn)
reach the
desired number none 10 minutes
of participant the
AT assigned will
Thursday
Ma. Karla A.
take down note
the training
Lomuntad
(FITS/ Farm Machinery
needed Coordinator)
Making of Roden L. Abalos

Training (Poultry Inspector)
Proposal to be
approved by MA none 1 day Friday
and the Mayor Noel C. Nafuran
(Fishery Coordinator)
If proposal was Alexander B. Mahor

approved, (Organic Focal Person)
training will
takes place after Others
the preparation Joanne Mae M. Gomez
and scheduling (MAFC Coordinator/RO)
of dates
none 30 minutes
Delmar B. Vila
(Livestock Inspector)
Ermin Jay T. Verzola

(High Value Crop Coordinator)
Manuel M. Tucay
Municipal Agriculturist
1 day, 1 hour and

TOTAL 5 minutes
123
7. Issuance of Certification for Land Re-Classification
The Municipal Agriculture Office issues certification for land re-classification
indicating that the area of the land to be classified is within the 10% of total
area of the Municipality’s Administrative jurisdiction and is in the A&D land
classification

Who may avail Land Owner
Letter of Intent Owner
Tax Declaration or Land Title Assesors office or owner
Zoning Certification MPDC
Ocular and Certification Fee Municipal Treasurers Office Cashier
Map Owner
CLIENTS STEPS PAID TIME RESPONSIBLE
ACTION
(Walk-in) Logbook barangay or any AT
none 5 minutes present (Officer of the
day):
2. Obtain information Filing up Anabelle B. Mones

Personal (Agricultural
informations, Technologist)
numbers, and
purpose of
visitation
3. Stating the Interviewing the
concern/purpose of client Kimberly S. Cajimat
Visitation none 5 minutes (Agriculural
Technician)
4. Presentation of Review of Shaira Ann M.

requirements Requirements Dulawan
none 10 minutes (Agricultural
Technologist)
Scheduling of Ma. Karla A.

Ocular Lomuntad
none 5 minutes
Inspection (Agricultural
Technologist)
124
Issuance of Joanne Mae M.
certification Gomez
signed by the Agricultural
Php 100 10 minutes
MA
Conduct of Technologist)
ocular inspection none 60 minutes
Issue the order
of payment if
required Php 75.00 10 minutes
documents were
given
Issuance of Manuel M. Tucay
certification (Municipal
none 20 minutes
signed by the Agriculturist)
MA
2 hours, 10
TOTAL Php 75.00 minutes
8. Issuance of Certification for Endorsement on MAFC, IAs,

RIC’s and COOPs Resolutions.
The Municipal Agriculture Office issues certification for the endorsement of
certain request of policy resolutions to be submitted to provincial regional
office.

Who may avail NGOs and GO
Letter of Intent Owner
Resolution (Request & Policy) RIC's, Barangays, Municipal, IA's , COOP's & MAFC
Certification Fee Municipal Treasurers' Office- Cashier

CLIENTS STEPS
(Walk-in) Logbook barangay or any AT
none 5 minutes
day):
125
2. Obtain information Filing up Anabelle B. Mones
Personal (Agricultural Technologist)
informations,
numbers, and
purpose of
visitation
3. Stating the Interviewing the Kimberly S. Cajimat
concern/purpose of client (Agriculural Technician)
none 5 minutes
Visitation
4. Presentation of Review of Shaira Ann M.

requirements Requirements Dulawan
none 10 minutes (Agricultural Technologist)
Issue the order Ma. Karla A.

of payment if Lomuntad
required (Agricultural Technologist)
documents were Joanne Mae M.
Php
given , 10 minutes Gomez (Agricultural
75.00
Issuance of Technologist)
certification
Manuel M. Tucay
signed by the (Municipal Agriculturist)
MAFC and MA
Php
TOTAL 45 minutes
75.00
126
MECHANICS




citizen.

following telephone number:
09532976058 or email us at
magrobambang16@yahoo.com
127
MUNICIPAL ASSESSMENT OFFICE
CITIZEN’S CHARTER
2020 (1st Edition)
128
I. Mandate:
Ensure that all laws and policies governing the appraisal

and assessment of real properties are properly
implemented.
II. Vision:
Fair and realistic property valuation towards achieving local

fiscal self-sufficiency.
III. Mission:
To provide the LGU with additional revenues for developmental

projects through the establishment of a reliable and systematic
method of real property assessment and ensuring the efficient
and effective implementation of assessment laws and
regulations.
IV. Service Pledge:
The office is responsible in the proper execution of all laws and

policies governing appraisal and assessment of real properties for
taxation purposes and in establishing a complete inventory and
identification of ownership of every piece of real property, thus it is
responsible in determining the tax to be levied on real property
according to the true and real value.
Attend to all clients who are within the premises of the office prior
to the end of official working hours and during lunch break.
129
1. PROCESSING TRANSFER OF OWNERSHIP
IN THE TAX DECLARATION:
A revised Field Appraisal and Assessment Sheet (FAAS) and Tax Declaration is being
prepared and issued to property owners for the transfer of ownership of subject property
from the previous to the new owner.
Office or Division Municipal Assessment Office
Type of Transaction Government to Citizen
Who may avail All Clients
1. Deed of Conveyance (ex. Deed of Sale,
Law Office
Deed of Quitclaim, etc.)
2. Two (2) Xerox copies of Owner’s Copy of
Register of Deeds
Title
3. Updated real property tax payment PTO/MTO
4. Transfer tax receipt PTO
5. Certificate Authorizing Registration (CAR) BIR
FEES
TO PROCESSING PERSON
TIME RESPONSIBLE
PAID
Karl Ian Alvarez –
1.Sign in Client Log Give the Log Book to Clerk
None 3 Minutes
Book the client Jeserel U. Lanusa-
Assessment Clerk I
Require latest Clerk
2. Fill-up client
Community Tax None 3 Minutes
request slip Jeserel U. Lanusa-
Certificate (CTC) Assessment Clerk I
3. Present/submit Received the Lorlita U. Payumo –
required documents required documents LAOO III
to any of the person and check for Desiree A. Lampa-
in charge. completeness. LAOO II
1. Issue the Order of Mark Jardin B.
Payment if all required Yaban - LAOO I
documents were given Arnold F. Pablo -
Fees: Draftsman II
Cancellation per RPU P150.00 5 Minutes Francisco L. Malavi
- P 75.00 - Records Officer I
Revised Tax Jennifer H. Reyes -
Declaration per RPU - Assessment Clerk II
P75.00 Jeserel U. Lanuza -
Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
130
4. Wait for the Release the prepared None 30 Minutes Lorlita U. Payumo –
release of the FAAS and TD duly LAOO III
revised Field signed by Municipal Desiree A. Lampa-
Appraisal and Assessor for approval LAOO II
Assessment Sheet by the Provincial Mark Jardin B.
and Tax Declaration Assessor. Yaban - LAOO I
duly signed by the Arnold F. Pablo -
Municipal Assessor Draftsman II
for approval by the Francisco L. Malavi
Provincial Assessor - Records Officer I
Jennifer H. Reyes -
Assessment Clerk II
Jeserel U. Lanuza -
Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
TOTAL P150.00 41 Minutes
2. PROCESSING SUBDIVISION/SEGREGATION/CONSOLIDATION
OF PROPERTY:

1. Deed of Conveyance (ex. Deed of Sale,
Law Office
Deed of Quitclaim, etc.)
2. Two (2) Xerox copies of Owner’s Copy of
Register of Deeds
Title
4. Transfer tax receipt PTO
5. Certificate Authorizing Registration (CAR) BIR
CLIENTS STEPS
ACTION PAID G TIME RESPONSIBLE
Karl Ian Alvarez
Give the Clerk
1. Sign in Client Log Book
Log Book to None 3 minutes
Jeserel U. Lanuza-
the client
Assessment Clerk I
2. Fill-up client request slip Require Karl Ian Alvarez
latest None 3 Minutes Clerk
Community
Tax Jeserel U. Lanuza-
131
Certificate Assessment Clerk I
(CTC)
3. Present/submit required P150.00 5 Minutes Lorlita U. Payumo –

documents to any of the LAOO III
person in charge. Desiree A. Lampa-
Received LAOO II
the required Mark Jardin B.
documents Yaban - LAOO I
and check Arnold F. Pablo -
for Draftsman II
completene Francisco L. Malavi
ss. - Records Officer I
1. Issue the Jennifer H. Reyes -
Order of Assessment Clerk
Payment if II
all required Jeserel U. Lanuza -
documents Assessment Clerk I
were given Arnel E. Gonzales -
Fees: Comp. Optr. I
Cancellation
per RPU –
P 75.00
Revised
Tax
Declaration
per RPU -
P75.00
4. Wait for the release of Lorlita U. Payumo –
the LAOO III
revised Field Appraisal Desiree A. Lampa-
and Assessment Sheet Release the LAOO II
and Tax Declaration prepared Mark Jardin B.
duly signed by FAAS and Yaban - LAOO I
the Municipal Assessor TD duly Arnold F. Pablo -
for signed by Draftsman II
approval by the Municipal None 30 Minutes Francisco L. Malavi
Provincial Assessor - Records Officer I
Assessor for approval Jennifer H. Reyes -
(Subdivision/Consolidati by the Assessment Clerk
on/ Provincial II
Segregation may Assessor. Jeserel U. Lanuza -
prepare it depends on Assessment Clerk I
the volume of the Arnel E. Gonzales -
property) Comp. Optr. I
1 Hour & 11
TOTAL P150.00
Minutes
132
3. PROCESSING OF RECLASSIFICATION OF PROPERTY:
A revised Field Appraisal and Assessment Sheet (FAAS) and Tax Declaration is being
prepared and issued to property owners for the reclassification of subject property such
as agricultural land converted to urban subdivision or residential to commercial.
1. Request letter addressed to the Provincial
Client
Assessor for an ocular inspection.
2. Certificate of Zoning from the MPDC MPDC
3. Reclassification Ordinance issued by the

SB
Sangguniang Bayan
4. Updated real property tax PTO/MTO

CLIENTS STEPS AGENCY ACTION PAID RESPONSIBLE
TIME
1.Sign in Client Give the Log Book Clerk
None 3 Minutes
Log Book to the client Jeserel U. Lanuza -
Assessment Clerk I
2. Fill-up client
request slip Jeserel U. Lanuza -
Certificate (CTC) Assessment Clerk I
required required documents LAOO III
documents to any and check for Desiree A. Lampa-
of the person in completeness LAOO II
charge. 1. Issue the Order of Mark Jardin B. Yaban
Payment if all - LAOO I
required documents Arnold F. Pablo -
were given Draftsman II
Fees: Cristopher A. Belon -
P250.00 5 Minutes
Cancellation per Draftsman I
RPU - P 75.00 Francisco L. Malavi -
Revised Tax Records Officer I
Declaration per RPU Jennifer H. Reyes -
- P75.00 Assessment Clerk II
Ocular inspection Jeserel U. Lanuza -
fee - P100.00 Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
133
Amante A. Tumpalan
4.Accompany the
- Municipal Assessor
inspection team
Conduct actual Lorlita U. Payumo –
(Provincial
ocular inspection LAOO III
Assessor or his
together with the Mark Jardin B. Yaban
duly authorized None 1 Hour
client and any – LAOO I
representative,
inspection team Arnold F. Pablo –
Municipal
from the office. Draftsman II
Assessor and his
Arnel E. Gonzales –
authorized staff) Comptr. Optr. I
Lorlita U. Payumo –
LAOO III
4. Wait for the
Desiree A. Lampa-
release of the
LAOO II
revised Field
Mark Jardin B. Yaban
Appraisal and
Issue the prepared - LAOO I
Assessment Sheet
FAAS and TD duly Arnold F. Pablo -
and Tax
signed by Municipal 1 Hour & 30 Draftsman II
Declaration duly None
Assessor for Minutes Francisco L. Malavi -
signed by the
approval by the Records Officer I
Municipal
Provincial Assessor. Jennifer H. Reyes -
Assessor for
Assessment Clerk II
approval by the
Jeserel U. Lanuza -
Provincial
Assessment Clerk I
Assessor
Arnel E. Gonzales -
Comp. Optr. I
2 Hours & 41
TOTAL P250.00 Minutes
4. APPRAISAL AND ASSESSMENT OF UNDECLARED TITLE LAND.
This service is requested by a property owner who wants his newly acquired titled
parcel of land to be declared for taxation purposes for approval by the Provincial
Assessor if authority to approve new declaration is not delegated and if authority to
approve is delegated to the Municipal Assessor, new tax declaration is being issued.
1. Two (2) authenticated xerox copies of Title Register of Deeds
2. Two (2) copies of approved plan LRA, Quezon City, Land Management Bureau,
Tuguegarao
3. Sworn Statement of the true and current fair
Law Office
market value of the property
FEES
PROCESSING PERSON
CLIENTS STEPS AGENCY ACTION TO
TIME
PAID RESPONSIBLE
1.Sign in Client Log Give the Log Book to Karl Ian Alvarez –
None 3 Minutes
Book the client Clerk
134
Jeserel U. Lanuza -
Assessment Clerk I
Require latest
2. Fill-up client Clerk
Certificate (CTC)
Assessment Clerk I
3. Present/submit Received the None 5 Minutes Lorlita U. Payumo –
to any of the person and check for the Desiree A. Lampa-
Mark Jardin B.
Yaban - LAOO I
Arnold F. Pablo -
Draftsman II
Francisco L. Malavi
- Records Officer I
Jennifer H. Reyes -
Assessment Clerk II
Jeserel U. Lanuza -
Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
Amante A.
Tumpalan -
Municipal Assessor
Conduct actual ocular Lorlita U. Payumo –
4.Accompany
inspection together with LAOO III
Assessor or
the client and any None 1 Hour Mark Jardin B.
Appraiser to inspect
inspection team from Yaban – LAOO I
subject property.
the office. Arnold F. Pablo –
Draftsman II
Comptr. Optr. I
LAOO III
Desiree A. Lampa-
5. Wait for the LAOO II
release of the Mark Jardin B.
revised Field Issue the prepared Yaban - LAOO I
Appraisal and FAAS and TD duly Arnold F. Pablo -
Assessment Sheet signed by Municipal 1 Hour & 30 Draftsman II
None Francisco L. Malavi
and Tax Declaration Assessor for approval Minutes
duly signed by the by the Provincial - Records Officer I
Municipal Assessor Assessor. Jennifer H. Reyes -
for approval by the Assessment Clerk II
Provincial Assessor Jeserel U. Lanuza -
Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
135
6. Proceed to the Duly accomplished
Municipal Field Appraisal and
None 5 Minutes MTO personnel
Treasurer's Office to Assessment Sheet and
pay corresponding Tax Declaration
back taxes.
2 Hours & 46
TOTAL None Minutes
5. APPRAISAL AND ASSESSMENT OF UNDECLARED

UNTITLED LANDS.
This service is requested by a property owner who wants his newly acquired untitled
parcel of land to be declared for taxation purposes for approval by the Provincial
Assessor if authority to approve new declaration is not delegated and if authority to
approve is delegated to the Municipal Assessor, new tax declaration is being issued.

1. Two (2) copies of certified survey plan from
the DENR-CENRO Aritao that the subject
DENR-CENRO Aritao, Nueva Vizcaya
property is within alienable and disposable land
and or approved survey plan.
2. Homestead or free patent application. DENR-CENRO Aritao, Nueva Vizcaya
3. Two (2) copies of Affidavit of occupancy duly
Law Office
notarized.
4. Certification from the Punong Barangay that
Punong Barangay
subject land is free from claims and conflicts.
5. Sworn statement of the true and current fair
Law Office
market value of the property duly notarized.
6. Certification from the MPDC of the LGU that
it is not needed for public or quasi-public
MPDC
purposes in cases where the subject property
is an old barangay and municipal road.
7. Certification from the Provincial
Engineer/Provincial Planning and Development
Coordinator that it is not needed by public or PPDO
quasi-public purposes in cases where the
subject property is an old provincial road.
8. Certification form the Department of Public
Works and Highways that is not needed for DPWH
public or quasi-public purposes in cases where
the property is an old national road
FEES
PROCESSING PERSON
TIME
PAID RESPONSIBLE
136
1.Sign in Client Log Karl Ian Alvarez –
Book Clerk
Give the Log Book to
None 3 Minutes
the client Jeserel U. Lanuza -
Assessment Clerk I
2. Fill-up client
Certificate (CTC)
Assessment Clerk I
3. Present/submit Received the None 5 Minutes Lorlita U. Payumo –
Mark Jardin B.
Yaban - LAOO I
Arnold F. Pablo -
Draftsman II
Cristopher A. Belon
- Draftsman I
Francisco L. Malavi
- Records Officer I
Jennifer H. Reyes -
Assessment Clerk
II Jeserel U.
Lanuza -
Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
Karl Ian S. Alvarez -
Clerk
Amante A.
Tumpalan -
Municipal Assessor
4.Accompany
Assessor or
subject property.
Draftsman II
Comptr. Optr. I
137
LAOO III
Desiree A. Lampa-
LAOO II
5. Wait for the
Mark Jardin B.
release of the
Yaban - LAOO I
revised Field
Issue the prepared Arnold F. Pablo -
Appraisal and
FAAS and TD signed by Draftsman II
Assessment Sheet 1 Hour & 30
Municipal Assessor for None Francisco L. Malavi
and Tax Declaration Minutes
approval by the - Records Officer I
duly signed by the
Provincial Assessor. Jennifer H. Reyes -
Municipal Assessor
Assessment Clerk II
for approval by the
Jeserel U. Lanuza -
Provincial Assessor
Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
6. Proceed to the Duly accomplished MTO personnel

Municipal Field Appraisal and
Treasurer's Office to Assessment Sheet and None 5 Minutes
pay corresponding Tax Declaration
back taxes.
2 Hours & 46
TOTAL None Minutes
6. ASSESSMENT OF NEWLY CONSTRUCTED AND OR

UNDECLARED BUILDINGS AND OTHER
STRUCTURES.
This service is requested by a property owner who wants his newly constructed and or
undeclared buildings and other structures to be declared for taxation purposes for
approval by the Provincial Assessor if authority to approve new declaration is not
delegated and if authority to approve is delegated to the Municipal Assessor, new tax
declaration is being issued.

1. Copy of building plan and building permit Engineering Office
2. Bill of materials Engineering Office
3. Sworn affidavit of true and current fair market
value of the property (notarized) in the absence of a Law Office
building permit
FEES
PROCESSING PERSON
TIME
PAID RESPONSIBLE
1.Sign in Client Log Give the Log Book to
None 3 Minutes Clerk
Book the client
138
Jeserel U. Lanuza -
Assessment Clerk I
2. Fill-up client
Certificate (CTC)
Assessment Clerk I
Mark Jardin B.
Yaban - LAOO I
Arnold F. Pablo -
Draftsman II
Cristopher A. Belon
- Draftsman I
None 5 Minutes Francisco L. Malavi
- Records Officer I
Jennifer H. Reyes -
Assessment Clerk
II Jeserel U.
Lanuza -
Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
Clerk
Amante A.
Tumpalan -
Municipal Assessor
4.Accompany
Assessor or
subject property.
Draftsman II
Comptr. Optr. I
139
LAOO III
Desiree A. Lampa-
LAOO II
5. Wait for the Mark Jardin B.
release of the Yaban - LAOO I
revised Field Issue the prepared Arnold F. Pablo -
Appraisal and FAAS and TD duly Draftsman II
Assessment Sheet signed by Municipal 1 Hour & 30 Francisco L. Malavi
None - Records Officer I
duly signed by the by the Provincial Jennifer H. Reyes -
Municipal Assessor Assessor. Assessment Clerk II
for approval by the Jeserel U. Lanuza -
Provincial Assessor Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
Clerk
6. Proceed to the
Duly accomplished
Municipal
Field Appraisal and
Treasurer's Office to None 5 Minutes MTO personnel
Assessment Sheet and
pay corresponding
Tax Declaration
back taxes.
2 Hours & 46
TOTAL None Minutes
7. APPRAISAL AND ASSESSMENT OF NEWLY INSTALLED

AND OR UNDECLARED MACHINERIES
This service is requested by a property owner who wants his newly
acquired/installed machineries (embraces machines, equipments, mechanical
contrivances, instruments, appliances or apparatus which may or may not be
attached, permanently or temporarily, to the real property) to be declared for taxation
purposes for approval by the Provincial Assessor if authority to approve new
declaration is not delegated and if authority to approve is delegated to the Municipal
Assessor, new tax declaration is being issued.

1. Sworn affidavit of true and current fair
market value of the property (notarized) in the Law Office
absence of a building permit
2. Sales Invoice Business Establishment
FEES PERSON
PROCESSING
CLIENTS STEPS AGENCY ACTION TO RESPONSIBLE
TIME
PAID
140
1.Sign in Client Log Give the Log Book Clerk
None 3 Minutes
Book to the client Jeserel U. Lanuza -
Assessment Clerk I
2. Fill-up client request
slip Jeserel U. Lanuza -
Certificate (CTC)
Assessment Clerk I
3. Present/submit Received the Lorlita U. Payumo
required documents to required – LAOO III
any of the person in documents and Desiree A. Lampa-
charge. check for the LAOO II
completeness. Mark Jardin B.
Yaban - LAOO I
Arnold F. Pablo -
Draftsman II
Cristopher A. Belon
- Draftsman I
None 5 Minutes Francisco L. Malavi
- Records Officer I
Jennifer H. Reyes -
Assessment Clerk
II
Jeserel U. Lanuza -
Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
Karl Ian S. Alvarez
- Clerk
Amante A.
Tumpalan -
Municipal Assessor
Conduct actual
Lorlita U. Payumo
ocular inspection
4.Accompany Assessor – LAOO III
together with the
or Appraiser to inspect None 1 Hour Mark Jardin B.
client and any
subject property. Yaban – LAOO I
inspection team
Arnold F. Pablo –
from the office.
Draftsman II
Arnel E. Gonzales
– Comptr. Optr. I
141
Lorlita U. Payumo
– LAOO III
Desiree A. Lampa-
LAOO II
Mark Jardin B.
Yaban - LAOO I
5. Wait for the release of
Issue the prepared Arnold F. Pablo -
the revised Field
FAAS and TD duly Draftsman II
Appraisal and
signed by Francisco L. Malavi
Assessment Sheet and 1 Hour & 30
Municipal Assessor None - Records Officer I
Tax Declaration duly Minutes
for approval by the Jennifer H. Reyes -
signed by the Municipal
Provincial Assessment Clerk
Assessor for approval by
Assessor. II
the Provincial Assessor
Jeserel U. Lanuza -
Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
Karl Ian S. Alvarez
- Clerk
6. Proceed to the Duly accomplished
Municipal Treasurer's Field Appraisal and
Office to pay Assessment Sheet None 5 Minutes MTO personnel
corresponding back (FAAS) and Tax
taxes. Declaration (TD)
2 Hours & 46
None
TOTAL Minutes
8. RE-ASSESSMENT OF A PROPERTY:
Re-assessment of property is done when the property has suffered permanent loss of
value by reason of typhoon, flood, fire or other calamity or there is a change in the
physical attributes of the property (e.g. dilapidated structures, etc.) A revised
assessment is being prepared and issued for approval by the Provincial Assessor.

1. Request letter addressed to the Provincial
Client
Assessor for an ocular inspection

FEES
TO PERSON
PROCESSING RESPONSIBLE
TIME
PAID
142
None 3 Minutes
Book the client Jeserel U. Lanuza -
Assessment Clerk I
2. Fill-up client
Certificate (CTC)
Assessment Clerk I
in charge. completness LAOO II
1. Issue the Order of Mark Jardin B.
Fees: Draftsman II
Cancellation per RPU - Cristopher A. Belon
P75.00 - Draftsman I
Tax Declaration - P250.00 5 Minutes Francisco L. Malavi
P75.00 - Records Officer I
Ocular Inspection Fee- Jennifer H. Reyes -
P100.00 Assessment Clerk II
Jeserel U. Lanuza -
Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
Clerk
Amante A.
Tumpalan -
4.Accompany
Municipal Assessor
Assessor or
inspection together LAOO III
subject property.
with the client and any None 1 Hour Mark Jardin B.
(Provincial Assessor,
Municipal Assessor
and his authorized
Draftsman II
staff)
Comptr. Optr. I
143
LAOO III
Desiree A. Lampa-
LAOO II
Mark Jardin B.
5. Wait for the Yaban - LAOO I
release of the Arnold F. Pablo -
revised Field Issue the prepared Draftsman II
Appraisal and FAAS and TD duly Cristopher A. Belon
Assessment Sheet signed by Municipal 1 Hour & 30 - Dratfsman I
None Francisco L. Malavi
duly signed by the by the Provincial - Records Officer I
Municipal Assessor Assessor. Jennifer H. Reyes -
for approval by the Assessment Clerk II
Provincial Assessor Jeserel U. Lanuza -
Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
Clerk
2 Hours & 41
P250.00
TOTAL Minutes
9. INADVERTENTLY OMITTED TAX DECLARATION:
Inadvertently omitted tax declarations are those tax declarations that have been tied up in the tax map
during the conduct of Tax Mapping Operations or those tax declarations that have not been revised
during a general revision of assessment.
For inadvertently omitted tax declaration during
the TMO:
1. Proof of ownership such as title,
Register of Deeds, Law Office
deeds and other instruments of ownership.
2. Latest tax receipt PTO/MTO
For inadvertently omitted tax declaration during
a general revision of assessment:
1. Latest tax declaration available PASSO & MASSO Office
2. Latest tax receipt available PTO/MTO
FEES
PROCESSING PERSON
TIME
PAID RESPONSIBLE
Give the Log Book Clerk
1.Sign in Client Log Book None 3 Minutes
to the client Jeserel U. Lanuza
- Assessment
144
Clerk I

2. Fill-up client request
Community Tax None 3 Minutes Jeserel U. Lanuza
slip
Certificate (CTC) - Assessment
Clerk I
3. Present/submit Received the Lorlita U. Payumo
required documents to required documents – LAOO III
any of the person in and check for the Desiree A. Lampa-
charge. completness. LAOO II
1. Issue the Order Mark Jardin B.
of Payment if all Yaban - LAOO I
required documents Arnold F. Pablo -
were given Draftsman II
Fees: Cristopher A.
Cancellation per Belon - Draftsman
RPU - P75.00 I
Tax Declaration per Francisco L.
P150.00 5 Minutes
RPU - P75.00 Malavi - Records
Officer I
Jennifer H. Reyes
- Assessment
Clerk II
Jeserel U. Lanuza
- Assessment
Clerk I
Arnel E. Gonzales
- Comp. Optr. I
Karl Ian S. Alvarez
- Clerk
Lorlita U. Payumo
– LAOO III
Desiree A. Lampa-
LAOO II
Mark Jardin B.
Yaban - LAOO I
Arnold F. Pablo -
4. Wait for the release of Draftsman II
the revised Field Issue the prepared Cristopher A.
Appraisal and FAAS and TD duly Belon - Dratfsman
Assessment Sheet and signed by Municipal 1 Hour & 30 I
None
Tax Declaration duly Assessor for Minutes Francisco L.
signed by the Municipal approval by the Malavi - Records
Assessor for approval by Provincial Assessor. Officer I
the Provincial Assessor Jennifer H. Reyes
- Assessment
Clerk II
Jeserel U. Lanuza
- Assessment
Clerk I
Arnel E. Gonzales
- Comp. Optr. I
145
Karl Ian S. Alvarez
- Clerk
2 Hours & 41
P150.00
TOTAL Minutes
10. INCREASE/DECREASE IN AREA OF PROPERTY:

A revised Field Appraisal and Assessment Sheet (FAAS) and Tax Declaration is
prepared and issued for approval by the Provincial Assessor if there is an increase or
decrease in area based on an approved survey or title of the property
1. Title and or approved survey plan Register of Deeds, LRA, Quezon City, Land
Management Bureau, Tuguegarao
2. Real property tax receipt PTO/MTO
FEES
PROCESSING PERSON
TIME
PAID RESPONSIBLE
None 3 Minutes
Assessment Clerk I
2. Fill-up client
Certificate (CTC)
Assessment Clerk I
3. Present/submit Received the required Lorlita U. Payumo –
P150.00 5 Minutes
required documents documents and check LAOO III
146
to any of the person for the completness. Desiree A. Lampa-
in charge. 1. Issue the Order of LAOO II
Payment if all required Mark Jardin B.
documents were given Yaban - LAOO I
Fees: Arnold F. Pablo -
Cancellation per RPU Draftsman II
- P75.00 Cristopher A. Belon
Tax Declaration per - Draftsman I
RPU - P75.00 Francisco L. Malavi
- Records Officer I
Jennifer H. Reyes -
Assessment Clerk II
Jeserel U. Lanuza -
Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
Clerk
LAOO III
Desiree A. Lampa-
LAOO II
Mark Jardin B.
Yaban - LAOO I
4. Wait for the
Arnold F. Pablo -
release of the revised
Issue the prepared Draftsman II
Field Appraisal and
FAAS and TD duly Cristopher A. Belon
Assessment Sheet
signed by Municipal - Dratfsman I
and Tax Declaration None 30 Minutes
Assessor for approval Francisco L. Malavi
duly signed by the
by the Provincial - Records Officer I
Municipal Assessor
Assessor. Jennifer H. Reyes -
for approval by the
Assessment Clerk II
Provincial Assessor
Jeserel U. Lanuza -
Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
Clerk
147
11. ISSUANCE OF CERTIFIED TRUE COPY OF
TAX DECLARATION AND CERTIFICATIONS AND
OTHER ASSESSMENT DOCUMENTS:
This service is requested by property owners or his duly authorized representative or
any individual or institutions who may request for the issuance of certified true copy of
tax declarations, certificate of property holdings, certificate of no property and certificate
of no improvement.

If the requesting party is the property owner:
1. Real property tax receipt PTO/MTO
If the requesting party is not the property
owner:
1. Authorization letter Property owner
2. Photo copy of Valid ID Property owner, Representative
FEES
PROCESSING PERSON
TIME
PAID RESPONSIBLE
None 3 Minutes
Assessment Clerk I
Require latest
2. Fill-up client Clerk
Certificate (CTC)
Assessment Clerk I
in charge. completness. LAOO II
1. Issue the Order of P300.00 5 Minutes Mark Jardin B.
Fees: Draftsman II
Tax Declaration per
148
RPU - P75.00 Cristopher A. Belon
Land Holdings - - Draftsman I
P100.00 Francisco L. Malavi
No Improvement - - Records Officer I
P75.00 Jennifer H. Reyes -
No Property - P50.00 Assessment Clerk II
Jeserel U. Lanuza -
Assessment Clerk I
Arnel E. Gonzales -
Comp. Optr. I
Clerk
LAOO III
Desiree A. Lampa-
LAOO II
Mark Jardin B.
Yaban - LAOO I
Arnold F. Pablo -
Draftsman II
Cristopher A. Belon
- Dratfsman I
Francisco L. Malavi
- Records Officer I
Jennifer H. Reyes -
Assessment Clerk II
Jeserel U. Lanuza -
4. Wait for the
Assessment Clerk I
issuance of the Issue the prepared
None 10 Minutes Arnel E. Gonzales -
requested requested documents.
Comp. Optr. I
documents.
Clerk
Willard Rey M.
Murao - Clerk
Billy U. Sierra - J.O.
Hamrell U. Gagate -
J.O.
Mark Aldrin D.
Melo Santos- J.O.
Senicar M. Dolorito
- J.O.
Rowena Frienzy G.
Fernandez - J.O.
Ma. Lorraine G.
Domingo - J.O.
149
MECHANICS




citizen.

following telephone number:
09178193247 or email us at massobambang57@yahoo.com
150
MUNICIPAL BUDGET OFFICE
CITIZEN’S CHARTER
2020 (1st Edition)
151
I. Mandate:
The Municipal Budget Office prepares policy budget which is pro-

active and result-oriented geared towards optimum and effective
utilization of fund;
II. Vision:
We envision the Municipal Budget Office to be:

-Advocate of results oriented budget geared towards optimum, un-
wasteful and effective utilization of funds
-An implementer of an effective budget and management system

that promotes transparency, accountability and participatory
governance
-An office composed of highly competent, motivated public servants

who observed professionalism and integrity.
III. Mission:
To formulate a budget which is pro-active and result-oriented

towards optimum and effective resource utilization thru improved
budget administration and responsive local governance
IV. Service Pledge:

We commit to:
1. To established general objectives, policy guidelines and

strategies in the preparation of Local Expenditure Program for
effective fund management.
2. To do our responsibilities as one of the financial administrator of
the people’s money to be utilized in the delivery of basic services
to the constituents
3. To revolves on the preparation and implementation of the budget
in coordination with the Municipal Planning and Development
Officer, Accountant and Treasurer and is in charge of LGU
concerns on appropriation.
152
4. Attend to all applicants or requesting parties who are within the
premises of the office prior to the end of official working hours
and during lunch break
1. CERTIFICATION OF AVAILABILITY OF
APPROPRIATION, ALLOTMENT & OBLIGATION OF
LGU EXPENDITURES
This service is the certification of availability of funds of the Budget Officer as

to appropriation, allotment and obligation of all LGU expenditures. In this
service, the office assigns prescribed codes to obligations as to where it
maybe charged as per approved by Local Expenditure Program of the LGU.
Office or Division: MUNICIPAL BUDGET OFFICE

Type of Transaction: GOVERNMENT TO GOVERNMENT
Who may avail: ALL OFFICES
Purchase Request ALL OFFICES
Purchase Order Mayor’s Office
Duly accomplished canvass form Canvasser
Abstract of Quotation
Inspection Report
Requisition Slip
Obligation Request
Disbursement voucher
CLIENT STEPS
1.Sign in the client Log 1.Give the Logbook None 1 minute JORDAN PERALTA
Book in the office lobby to the client (Admin. Aide III)
2.Submit the required 2.1 Received the 1 minute MARIA CECILLE
documents for initial complete DOMINGO
assestment and documents and (Admin. Aide IV)
verification check for
completeness
2.2 Assignment of None 1 minute MELBA SERQUINIA

OR Number & (BOOKBINDER III)
Recording
FELY MICO
(Budgetting Assistant
I)
153
2.3Assignment None 1 minute GF-ROCHELLE D.
of account codes for ACERIT (MBO)
the purchase DF-CHERYL YASAY
request (Budget Officer II)
SEF & MDRRMF-
FLORENCE
154
PERALTA (BOI)
MYLENE M.
TOLENTINO
(Computer Operator
I)
3.Present Purchase 3.Signed the None 1 minute ROCHELLE D.

Request to the MBO Purchased Request ACERIT(MBO)
as to availability of
appropriation
4.Return to Treasurer’s 4. Wait for the client
office for the availability to come back
of cash
5.Return to Budget 5.1Received the None 2 minutes MA. CECILLE G.
Office upon completion complete voucher DOMINGO(Admin
of the voucher duly and check for Aide IV)
signed by the the completeness MEBA SERQUINIA
signatories (ADMINISTRATIVE
AIDE III)
5.2 Assignment of 1 minute FELY MICO

OR Number & (Budgetting
Recording Assistant)
JORDAN PERALTA
(Administrative Aide
III)
5.3Assignment of 1 minute GF-ROCHELLE D.

account codes for ACERIT (MBO)
the obligation
expense DF-CHERYL
YASAY
(BO I I)
SEF & MDRRMF

FLORENCE
PERALTA (BO 1
6.Present complete 6.Certify the OBR None 1 minute ROCHELLE D.

Obligation Request to as to availability of ACERIT (MBO)
the MBO appropriation
7.Received Coded and 7. Released 1 minute MA. CECILLE G.
and duly signed voucher DOMINGO(Admin
complete voucher Aide IV)
TOTAL 10 MINUTES
155
2. ISSUANCE OF QUARTERLY ADVICE OF ALLOTMENT
The issuance of quarterly advice of allotment serves as a control of the office

on the expenditures of the Local Government Unit. The office maintains
Registries of Allotment and Obligation to have an accurate recording on the
expenses and balances of all offices of the LGU. Quarterly advice of allotment
is issued 5 days before the start of every quarter.

Who may avail: ALL OFFICES
Approved Work & & Financial Plan ALL OFFICES
CLIENT STEPS
1. Submit Work & 1. Review work none 1 day FLORENCE PERALTA
Financial Plan (All and Financial Plan (BO-1)
Offices) if they are align to MYLENE TOLENTINO
their budget (Computer Operator 1)
1.1 Prepare MYLENE TOLENTINO

Advice of 2 days (Computer Operator 1)
Allotment of
Different Offices
5 minutes MYLENE TOLENTINO

1.2 Distribute (Computer Operator 1)
Advice of allotment
to different offices
TOTAL 3 DAYS & 5
MINUTES
3. REVIEW AND ENDORSEMENT OF BARANGAY BUDGET
The office is tasked to assist barangays in the preparation of their

annual budget. It ensures compliance with statutory contractual
obligation and budgetary requirements prior to the review and approval
of the Sangguniang Bayan. Component barangays shall submit their
Barangay Budget to the Sangguniang Bayan and the same shall be
endorsed to the Budget Office for review. The office shall review the
budget within 60 days upon submission and the same shall be given
156
back to the Sangguniang Bayan with the corresponding review
actions and recommendations for its approval.

Classification: COMPLEX
Who may avail: ALL BARANGAY
CHECKLIST OF REQUIREMENTS Where to secure
Barangay Budget Message Office of the Barangay captain
Appropriation Ordinance Barangay Council
Budget Forms- 1,2,2a, 3 and 4 Barangay Secretary
Computation of PS Limitations Barangay Treasurer
BDC Resolution –Approval of AIP Barangay Devt Council
Barangay Resolution on the adoption of 20DF Barangay Council
GAD Budget by attribution Barangay Secretary
LCPC PPA’s by attribution Barangay Secretary
Senior Citizen and person with disability PPA’s Barangay Secretary
by attribution
Combatting Aids by attribution Barangay Secretary
AIP WITH WORKSHEET 1-5 Barangay Secretary
BDRRMC Resolution of 5% BDRRMC
Barangay Council Resolution on the adoption Barangay Council
of 5%
DILG Endorsed GAD Plan & Budget DILG
MDRRMC Certification MDRRMC

CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
157
1. Submit Barangay 1. Wait endorsement none 5 days CHERYL YASAY
Budget to Sangguniang from the SB for (Budget Officer II)
Bayan technical review of
the Annual FLORENCE G.
Barangay budget PERALTA
Budget Officer I)
CHERYL YASAY
2. Wait for the Barangay 2. Received Annual 7 days (Budget Officer II)
annual budget to be Budget and Check
transmitted to the for completeness FLORENCE G.
budget office for and compliance to PERALTA
technical review Barangay Operation Budget Officer
Manual
3. Wait for the 3. Prepare 5 days ROCHELLE D.

recommendation of the preliminary review ACERIT
review and Resolution of the barangay (Mun. Budget Officer)
from the Sangguniang Annual Budget if it
Bayan shows compliance
to the provisions of
158
Republic Act No.
7160 and its
implementing
guidelines circulars
and issuances
TOTAL 17 days
4. REVIEW AND ENDORSEMENT OF SK BUDGET

The office is tasked to assist Sangguniang Kabataan in the preparation of
their annual budget. It ensures compliance with statutory contractual
obligation and budgetary requirements prior to the review and approval of the
Sangguniang Bayan. Component barangays shall submit their SK Budget to
the Sangguniang Bayan and the same shall be endorsed to the Budget Office
for review. The office shall review the budget within 60 days upon submission
and the same shall be given back to the Sangguniang Bayan with the
corresponding review actions and recommendations for its approval.
MUNICIPAL BUDGET OFFICE
Office or Division:
Classification: COMPLEX
Who may avail: ALL SK
CHECKLIST OF REQUIREMENTS Where to secure
SK Ordinance (Receipts, Expenditure Sangguniang Kabataan Council
Program)
Annual SK Budget
SK Resolution Formulation and Approval of Sangguniang Kabataan Council
CBYDP
SB Adoption of CBYDP Sangguniang Barangay
SK Resolution Formulation and Approval of
ABYIP
SB Adoption of ABYIP Sangguniang Barangay
ABYIP –Annual Barangay Youth Investment
Plan
CBYDP-Comprehensive Brgy Youth Devt. Sangguniang Kabataan Council
Plan

1. Submit SK Budget 1. Wait endorsement None 5 days FELY MICO
to Sangguniang Bayan from the SB for (Budgetting Assistant
technical review of I)
the SKBarangay
budget MYLENE TOLENTINO
(Computer Operator)
2. Wait for the SK 2. Received SK
annual budget to be Annual Budget and
transmitted to the Check for
159
budget office for completeness and FELY MICO
technical review compliance to RA 7 days (Budgetting Assistant
No. 10742 I)
MYLENE M.
TOLENTINO
(Computer Operator)
3.Wait for the
recommendation of the 3.Prepare None 5 minutes ROCHELLE D.
review preliminary review ACERIT
of the SK Annual (Mun. Budget Officer)
Budget if it shows
compliance to the
provisions of
Republic Act No.
10742 and its
implementing
guidelines circulars
and issuances
TOTAL 17 days

MECHANICS



citizen.

160
MUNICIPAL CIVIL REGISTRY OFFICE
CITIZEN’S CHARTER
2020 (1st Edition)
161
I. Mandate:
To conduct continuous permanent and compulsory recording of vital
events occurring in the life of an individual such as birth, marriage and
death as well as court decrees and legal instruments affecting civil
status in appropriate registers.
II. Vision:
Empowered Civil Registration in the community for a more progressive
and productive place to live in.
III. Mission:
To provide quality, dynamic and comprehensive civil registration to the
Filipino people especially to the people of Bambang.
IV. Service Pledge:

We commit to:
1. Advocate for the adaption of effective government practices for
efficient government service delivery and prevention of graft and
corruption.
2. Adapt new system and procedures to facilitate civil registry
transactions,
3. Promote and implement simplified procedures while ascertaining
quality civil registration.
4. Attend to all applicants availing civil registration services.
5. Perform such other functions as mandated under established laws,
rules and regulations.
162
1. Registration of Birth Certificates
Republic Act No. 3753 mandates that acts, events, legal instruments and
court orders/decrees concerning the civil status of persons shall be recorded.
The birth of a child must be registered within thirty (30) days from birth at the
Municipal Civil Registry Office where the birth occurred.
Office/Division: Municipal Civil Registrar

Type of Transaction: G2C- Government to Citizen
Who may avail: All
Identification Card
Barangay Clearance Barangay where the registrant resides
Pre-prepared Certificate of Live Hospitals/clinics where the child was born
Birth (COLB) from Clinics and
Hospitals
Certificate of Live Birth duly signed Barangay where the attendant at birth is
by the Attendant at Birth designated
Official Receipt Treasury Office
OR
Principal
Barangay Certificate with picture Barangay where the registrant resides
and signature
Representative
Authorization Letter Authorized registrant
CLIENT’S STEP AGENCY FEES PROCESSING PERSON
ACTION TO BE TIME RESPONSIBLE
PAID
1. Sign in Client Log Verify

Book completene
ss of None 3 mins. MCR Staff
required
information
2. Submit documents Verify Ofelia M. Antonio
for review (Clinic completene Registration
and Hospital ss of pre- Officer II
None 3 mins.
deliveries) prepared
Certificate
Lani C. Valmores
163
of Live
164
Birth Administrative
Aide II
Arlyn B. Pasi
Administrative
Aide
3. Provide the Transcribe Ofelia M. Antonio

necessary verified Registration
information/data information Officer II
and wait for the from
registrants Lani C. Valmores
preparation and None 15 mins. Administrative
registration of the Aide II
COLB(home Arlyn B. Pasi
deliveries) Administrative
Aide
4. Review for Issue order Service Ofelia M. Antonio
completeness and of payment Fee/Filin Registration
accuracy then sign upon g Fee – Officer II
the document/s, get verification 50.00
order of payment
Lani C. Valmores
Certified Administrative
Reprodu Aide II
ction (for
OCRG
advance 5 mins. Arlyn B. Pasi
copy) – Administrative
50.00 Aide
Endorse
ment (for
OCRG
advance
copy) –
50.00
5. Get Certificate of Issue
Live Birth duly certificate
reviewed and of Live Estrella P. Velez
signed by the Birth to None 3 mins. Municipal Civil
registrant Registrar
Municipal Civil
Registrar
6. Sign out in Client Input time
Log Book of
completion None 1 min. MCR Staff
of
transaction
TOTAL: 150.00 30 mins.
165
2. Registration of Marriage Certificates
Republic Act No. 3753 mandates that acts, events, legal instruments and
court orders/decrees concerning the civil status of persons shall be recorded.
The Certificate of Marriage of a Civil or Church wedding must be submitted
within fifteen (15) days after the solemnization of marriage.

Who may avail: All
Community Tax Certificate Municipal Treasury Office
Pre-prepared Certificate of Marriage Place where the marriage was solemnized
(COM)
Official Receipt Municipal Treasury Office
OR
Principal
Identification Card
Representative
PAID

Book completene
required
information
2. Submit documents Issue order
for review and get of payment
order of payment upon Nerly P. Parolan
(Marriages verification None 3 mins. Registration
solemnized by Officer II
Ministers, Imams,
Judges, et.al.)
166
3. Provide Prepare Nerly P. Parolan
information/data certificate Registration
and wait for the of marriage Officer II
None 15 mins.
preparation and
registration of the
Arlyn B. Pasi
167
COM(Marriage to Administrative
be solemnized by Aide
the Mayor)
4. Review document/s Issue order Service
for completeness of payment Fee/Filin
and accuracy then upon g Fee –
get order of verification 50.00
payment of service
fee; get order of Certified
payment Reprodu
ction (for
Nerly P. Parolan
OCRG
Assistant
advance 5 mins. Registration
copy) – Officer
50.00
Endorse
ment
(for
OCRG
advance
copy) –
50.00
5. Get Certificate of Issue
Marriage duly certificate
reviewed and of marriage Estrella P. Velez
signed by the to None 3 mins. Municipal Civil
registrant Registrar
Municipal Civil
Registrar
Log Book of
of
transaction
3. Registration of Death Certificates
The registration of the Death Certificate (DC) with the Municipal Civil Registry
Office within the period of thirty (30) days is mandatory.

168
Who may avail: All

Death Certificate duly signed by the MHO and Funeral Parlor
MHO and Embalmer
Approved Transfer Permit from the MHO and Mayor’s Office
Municipal Health Office if the
cadaver will be transferred to
another city/municipality
Barangay Captain certification Barangay Hall where the place of death occurred
OR
Principal
Identification Card
Representative
PAID

Book completene
required
information
2. Submit documents Verify
for review and get completene
Lani C. Valmores
order of payment ss of pre-
None 3 mins. Administrative
(clinics and prepared
Aide II
CR
hospitals).
Documents
3. Provide Issue order Service/
information/data of payment Filing
and wait for the upon Fee –
preparation and verification 50.00
registration of the
Death Certificate Cert.
(DC) and get order reproduc
Lani C. Valmores
of payment tion (for
10 mins. Administrative
OCRG Aide II
advance
copy) –
50.00
169
Endorse
ment (for
OCRG
advance
copy) –
50.00
4. Get Death Issue death
Certificate duly certificate
reviewed and to Estrella P. Velez
signed by the registrant None 3 mins. Municipal Civil
Registrar
Municipal Civil
Registrar
Log Book of
of
transaction
TOTAL: 150.00 20 Mins.
4. Application for Delayed Registration of

Birth, Marriage and Death
Delayed registration of Birth and Death must be filed at Municipal Civil
Registry Office following the lapse of the prescribed period of 30 calendar
days from date of birth/death, while the delayed registration of Marriage must
be filed following the lapse of 15 calendar days from the date of marriage.

Who may avail: All
For delayed registration of Birth:
a. Philippine Statistics PSA
Authority negative result of
registration.
b. Baptismal Church/COMELEC
Certificate/voter’s
registration record. Any law office providing notarial services
c. Affidavit of two (2)
disinterested MCR Office
persons.
d. Certificate of Live Birth
170
For delayed registration of
Marriage:
registration.
b. 1 whole set of marriage MCR Office
certificate
c. Affidavit of delayed Any law office providing notarial services
registration executed by
contracting parties (if
document is not
available)
a. PSA Negative certification
b. Certification issued by
the solemnizing officer
c. Affidavit of delayed
registration of
marriage executed by
the contracting parties
d. Affidavit of two (2)
persons who
witnessed/attended
the wedding
e. Birth certificates of
children wherein the
date and place of
marriage of
parents are indicated
For delayed registration of Death:
registration.
b. Burial Permit MCR Office
c. Affidavit of two (2) Any law office providing notarial services
disinterested
persons Barangay Hall where the place of death
d. Barangay Certificate occurred
Any law office providing notarial services
e. Affidavit of
delayed
registration
OR
Principal
171
Identification Card
Representative
Affidavit of the registrant Any law office providing notarial services
corroborated by two (2)
disinterested persons.
PAID

Book completene
required
information
2. Submit Verify Ofelia M. Antonio
requirements for completene Registration
review and provide ss of pre- Officer II
necessary prepared
CR Nerly P. Parolan
information/data
Documents Assistant
and wait for the Registtration
preparation of CR Officer
Document None 15 mins.
Lani C. Valmores
Administrative
Aide IV
Arlyn B. Pasi
Administratice
Aide
3. Return after 10 Issue order Service/
calendar days of payment Filing
(duration for the upon Fee – Ofelia M. Antonio
posting period in verification 50.00 Registration
compliance with set Officer II
rules and Cert.
regulations) and get reproduc 5 Nerly P. Parolan
Order of Payment tion (for mins. Assistant
Registtration
OCRG (Note:
Officer
advance exclusive of the
copy) – ten day posting Lani C. Valmores
50.00 period as Administrative
required by Aide IV
Endorse law.)
ment Arlyn B. Pasi
(for Administratice
OCRG Aide
advance
copy) –
172
50.00
4. Get CR documents Conduct Ofelia M. Antonio
for final review as final Registration
to completeness verification Officer II
and accuracy of data
Nerly P. Parolan
Assistant
None 3 mins. Registtration
Officer
Lani C. Valmores
Administrative
Aide IV
5. Get certificate of Issue CR

registration duly document/s
signed by the MCR to the Estrella P. Velez
Registrant None 3 mins. Municipal Civil
Registrar

Log Book of
of
transaction
5. Registration of Legal Instrument
All legal instruments shall be registered in the civil registry office of the place
where they were executed or to where the birth of the child was recorded in
case of acknowledgement, legitimation and AUSF pursuant to RA 9255.

Who may avail: All
For Acknowledgement:
a. Affidavit of Any law office providing notarial services
Acknowledgement
executed by the father in
case the father is not
173
indicated in the COLB of
the child; Municipal Civil Registry Office
b. Birth Certificate of child;
c. Consent of the child if
the child is of legal age.
For Legitimation:
a. Joint Affidavit of Any law office providing notarial services
Legitimation of parents;
b. Certificate of Marriage PSA
of parents;
c. Affidavit of paternity if child Any law office providing notarial services
is not acknowledged;
d. Certificate of No Marriage PSA
Record of both parents

(CENOMAR);
e. Birth Certificate of child PSA
For AUSF pursuant to RA 9255
a. Affidavit to use the Any law office providing notarial services
surname of the father;
b. Birth certificate of child; Municipal Civil Registry Office and PSA
OR
Principal
Identification Card
Representative
PAID

Book completene
required
information
2. Submit documents Assign Vilma
for review and wait registry no. Primero
for the preparation and Administrative
of the annotated prepare Assistant I
documents
COLB
for Nerly P. Parolan
endorseme None 22 mins. Assistant
nt Registtration
Officer
174
Daisy Nieva May
P. Ciscar
Administrative
Aide
3. Get order of Issue order Schedul Vilma
payment and pay of payment e of Primero
the required fee at Fees: Administrative
the Municipal Assistant I
Treasury Office Reg. of
Nerly P. Parolan
AUSF –
5 mins. Assistant
50.00 Registtration
Officer
Certificat Daisy Nieva May
ion – P. Ciscar
50.00 Administrative
Aide
Annotate
d birth
Cert. –
75.00
Cert.
reproduc
tion –
50.00
Endorse
ment –
50.00
4. Go back to MCRO Issue
and get Annotated Annotated
Civil registry Civil Estrella P. Velez
document duly Registry None 3 mins. Municipal Civil
document/s Registrar
signed by the MCR
to the
or authorized registrant
signatory
Log Book of
completion None 3 mins. MCR Staff
of
transaction
TOTAL: 150.00 36 ins.
6. Registration and Annotation of Court Decisions
175
Court Decisions concerning the status of a person must be registered in the
Civil Registry Office where the court is functioning within ten (10) days after
the cpourt decree/order has become final and executory.
Court decisions that must be registered are the following:

 Decree of Adoption
 Decree of Nullity of Marriage/Declaration of Nullity of
marriage
 Decree of Legal Separation
 Court decisions or orders to correct, change, cancel or
delete entries in any certificate of birth, marriage or death
 Declaration of Presumptive death
 Registration or voluntary renunciation of citizenship
 Court decisions recognizing or acknowledging natural
children or impugning or denying such recognition or
acknowledgement
 Judicial determination of maternity affiliation
176
 Aliases

Who may avail: All
Identification card
Certified true copy of the decision Municipal Trial Court
and Certificate of Finality
Photocopy of the affected document
Certificate of Registration Civil Registry Office where the court order was
rendered
OR
Principal
Representative
PAID

Book completene
required
information
2. Submit documents Review
for review and wait annotated
CR Estrella P. Velez
for the preparation
document/s None 24 mins. Municipal Civil
of the annotated Registrar
Civil Registry
document
177
3. Get order of Issue Order Schedul
payment and pay of Payment e of
the required fee at Fees:
the Municipal Estrella P. Velez
Treasury Office Ammend 3 mins. Municipal Civil
ed cert. Registrar
of birth –
200.00
178
Certificat
ion fee –
50.00
CR
docume
nts with
&
without
annotati
on –
75.00
Certified
reproduc
tion –
50.00
Endorse
ment –
50.00
4. Go back to MCRO Issue
and get Annotated Annotated
Civil registry Civil
document duly Registry
document/s
signed by the MCR
to the
or authorized registrant Estrella P. Velez
signatory
None 3 mins. Municipal Civil
Registrar
Note: Submit to PSA
Bayombong, Nueva
Vizcaya for
endorsement and
request for Security
Paper (SECPA)
5. Sign out in Input time
Client Log Book of
of
transaction
7. Registration of Foundling/Abandoned children
Foundling is a deserted or abandoned infant or child, without known parents,

guardians, or relatives, found by another person; or a child in an orphanage or
similar institution without facts or birth and parentage.
179
Registration of the foundling in the office of the Municipal Civil Registry Office
shall be undertaken by the finder or charitable institution within thirty (30) days
from the date of finding/commitment of the child.
Any report after the 30 days period shall be considered late, and the
concerned party (finder) shall be required to state in a sworn statement the
circumstances that caused the late reporting to the civil registrar.
Agencies to Report to After Finding an Abandoned Child

Immediately after finding a foundling, the finder shall report to the
a. Barangay Captain of the place where the foundling

was found, or to a
b. Police Station/headquarters, whichever is nearer or
more convenient to the finder.
The finder must then commit the child to the care of the Department of Social
Welfare and Development (DSWD) or to duly licensed orphanage or
charitable institution/s, and give his/her copy of the Certificate of Foundling
registered with the Local Civil Registry Office.

Who may avail: All
Identification card
Barangay Certification Concerned Barangay Hall
Affidavit of the finder Any law office providing notarial services
OR
Principal
Police blotter/report Police Station
Representative
PAID

Book completene None 3 mins. MCR Staff
ss of
180
required
information
for review and documents
for Vilma B. Primero
registration and
registration None 15 mins. Administrative
wait for the Assistant I
preparation of the
COF
3. Review document/s Issue order Schedul
for completeness or payment e of
and accuracy and upon Fees:
get order of verification
payment Certificat
ion fee –
50.00
Foundlin
g
Vilma B. Primero
Certificat
3 mins. Administrative
e fee – Assistant I
50.00
Endorse
ment –
50.00
Certified
reproduc
tion –
50.00
4. Return to the Issue CR
Municipal Civil document/s
Registry Office and to the
get registry registrant
document duly
signed by the MCR
Estrella P. Velez
Note: Submit to the None 3 mins. Municipal Civil
Philippine Statistics Registrar
Authority,
Bayombong, Nueva
Vizcaya for
endorsement and
Paper (SECPA)
Log Book of
None 1 mins. MCR Staff
completion
of
181
transaction
8. Application for Marriage License
All couples (either one or both applicants must be resident/s of Bambang) of

legal age intending to get married, must apply for a marriage license at the
Municipal Civil Registry Office. A marriage license is valid in any part of the
Philippines for a period of 120 days from the date of issue.

Who may avail: All
2 photocopies of birth certificate or
certified copy of birth certificate
Residence Certificate (at least one Barangay Hall / Municipal Treasury Office
applicant must be a resident of
Bambang
Parental advice (for 21-24 years Municipal Civil Registrar
old)
Parental consent (for 18-20 years Municipal Civil Registrar
old)
Pre marriage counselling from RHU Municipal Health Office
for applicants below 25 years old
RHU Certificate of responsible Municipal Health Office
parenthood for applicants 25 years
old and above
Divorce paper/annulment paper (if Issuing Court
divorced/annulled)
Death Certificate of former spouse PSA
(if widow/widower)
Certificate of legal capacity to marry Philippine Embassy or Consulate
by the embassy for foreign nationals
Photocopy of foreigner’s passport
CENOMAR for Filipinos 30 years PSA
old and above
Official Receipt Marriage Municipal Treasury Office
Application Form

182
Official Receipt Certificate of Municipal Treasury Office
Attendance to Pre-Marriage
Counseling Seminar
OR
Principal
Identification Card
PAID

Book completene
required
information
2. Secure and fill up Issue blank Nerly P. Parolan
marriage municipal Assistant
form 90 None 15 mins.
application form Registration
(form no.2) Officer
3. Submit application Issue order Schedul
for review and get of payment e of
order of payment upon Fees:
verification
Applicati
on for
marriage
license –
150.00
Marriage
license –
Nerly P. Parolan
102.00
Assistant
3 mins. Registration
Marriage Officer
Counsell
ing
Certificat
e–
50.00
Solemni
zationfe
e (Mun.
Mayor) –
250.00
Marriage
183
Solemni
zation
(House
of the
contracti
ng party
solemniz
ed by
the Mun.
Mayor)
Family
Planning
Certificat
e–
50.00
Sponsor
ship –
50.00/sp
onsor
Service
fee for
solemniz
ed
marriage
– 50.00
Late
filing
–
50.00
Cert.
reproduc
tion (for
OCRG
advance
copy) –
50.00
Endorse
ment
(for
OCRG
advance
copy) –
50.00
4. Go Back to the Conduct Nerly P. Parolan

184
Municipal Civil follow-up None 5 mins. Assistant
Registry Office for interview Registration
follow-up Officer
interview
5. Attend the Pre- Refer
Marriage applicants
Counselling (PMC) for
seminar which is attendance MSWD Staff/RHU
to PMC at None Staff
conducted every
MSWD and
Friday of the week MHO
by the PMC Team
(MSWD & MHO)
6. Return after 10 Issue Estrella P. Velez
working days to get Marriage Municipal Civil
marriage license License to Registrar
duly signed by the the
None 3 mins. Nerly P. Parolan
applicants
MCR
Assistant
Registration
Officer
7. Sign Registry Book Let
Nerly P. Parolan
applicants
Assistant
sign None 3 mins. Registration
receiving
Officer
log book
Log Book of
completion None 1 mins. MCR Staff
of
transaction
9. Issuance of Supplemental Report
A supplemental report for birth, death and marriage may be filed to supply
information inadvertently omitted when the document was registered.
Every supplemental report shall contain the following items except

in the case of Certificate of Marriage wherein items (f) and (g) Are
not applicable.
a. Province
b. City/Municipality
c. Registry No.
d. Information inadvertently omitted in the original registration
e. Name (of child, deceased or contracting parties, as the case
may be)
f. Informant (of the supplemental report)
185
g. Prepared by
h. Received at the Office of the Civil Registrar

Who may avail: All
Identification card
Philippine Statistic Authority (PSA) PSA
in Security Paper photocopy of the
affected civil registry record
(BIRTH, DEATH, MARRIAGE)
Supplemental Affidavit, executed by Any law office providing notarial services
the document owner of legal age or
by the parents if under age
Form 137
Baptismal Certificate Church where the registrant get baptized
Voter’s Registration Record for birth COMELEC
certificate
Death Certificate Municipal Civil Registry Office
Joint affidavit of 2 disinterested Any law office providing notarial services
persons)
Marriage Certificate Municipal Civil Registry Office
NOTE: All requirements must be
submitted in 3 xerox copies together
with the original
OR
Principal
Community Tax Certificate
PAID

Book completene
required
information
186
2. Submit documents Review Vilma B. Primero
for review and wait documents Administrative
for the preparation for Assistant
of the Civil Registry registration
None 22 mins. Nerly P. Parolan
document
Assistant
Registration
Officer
for completeness of payment e of
and accuracy and upon Fees:
payment Supplem
ental
report
(Birth, Vilma B. Primero
Death, Administrative
Assistant I
Marriage
)– 3 mins. Nerly P. Parolan
200.00 Assistant
Registration
Endorse Officer
ment –
50.00
Certificat
ion from
MCR –
50.00
4. Pay to Municipal
Treasurer’s Office
5. Return to Municipal Issue CR
Civil Registry Office document/s
to get civil registry to the
document duly registrant Estrella P. Velez
signed by the MCR Municipal Civil
Registrar
None 3 mins.
Note: Submit to PSA Vilma B. Primero
Bayombong, Nueva Administrative
Vizcaya for Assistant I
endorsement and
Paper (SECPA)
Log Book of
completion
None 1 min. MCR Staff
of
transacatio
n
187
10. Issuance of Certified True Copy or Certified
Transcription of Birth, Marriage and Death
Certificates
Civil registry documents such as birth, marriage and death certificates maybe
availed or by securing a certifies transcript from the Municipal Civil Registry
Office.

Who may avail: All
Identification card
OR
Principal
Barangay Certificate with Picture Barangay Hall
and Signature
Representative
Identification Card of the owner
Identification Card of the requesting
party
Authorization Letter in the absence Authorized registrant
of the owner
PAID

Book completene
required
information
2. Wait for the Issue order Schedul
verification of the of payment e of
availability of the upon Fees:
civil registry verification
document/s in the CR
13 mins. MCR Staff
civil registry Form
files/records and 1a/2a/3a
get order of – 75.00
payment
Endorse
188
ment –
50.00
Cert.
Reprodu
ction –
50.00
3. Pay the required
fee at the
Municipal Treasury
Office
4. Get your requested Issue Estrella P. Velez
document duly Certified Municipal Civil
reviewed and transcriptio Registrar
signed by the ns Or in her absence
None 3 mins. (in the order
Municipal Civil
Registrar or provided)
authorized
signatories MCR Staff
Log Book of
of
transaction
11. Endorsement of Registry Records to the Civil

Registrar General (PSA-Former NSO)
There are instances when the National Statistics Office does not have
available records requested by clients, as a last remedy, clients check the
availability of records at the Municipal Civil Registry Office.
If the document is available, the Municipal Civil Registrar endorsed civil

registry documents to the Office of the Civil Registrar General (OCRG).

Who may avail: All
Philippine Statistics Authority (PSA) PSA
Negative Certification result issued
within the past 6 months
Order of Payment Municipal Civil Registry Office
189
PAID

Book completene
required
information
for endorsement documents
and the for
endorseme 13 mins. MCR Staff
preparation of the
nt
CR document and
endorsement letter
for completeness of payment e of
and accuracy and upon fees:
payment CR
docume
nts –
75.00
3 mins
Endorse
ment –
50.00
Cert.
Reprodu
ction –
50.00
4. Pay the required
fee at the None MTO Staff
Municipal
Treasury Office
5. Go back to the Issue CR
Municipal Civil documents
Registry Office and to the cient
get registry
document duly
reviewed and Estrella P. Velez
signed by the None 3 mins. Municipal Civil
MCR. Registrar
Note: Submit to PSA,
Bayombong, Nueva
Vizcaya for
endorsement and
190
Paper (SECPA)

Log Book of
of
transaction
12. Change of First name, Nickname and for Correction of

Clerical or Typographical Error
Republic act 9048 as Amended by RA 10172 authorizes the Municipal Civil
Registrar to:
a. Correct clerical or typographical errors in any entry Sex

and Day and Month in the Date of Birth shall be filed under
RA 10172)
b. Change of first name or nickname in the civil registry
without need of a judicial order. However, any petition to
correct error that would subsequently change the
nationality, age, or status is not allowed and must be filed
with the proper court.

Classification: Highly Complex
Who may avail: All
Change of First Name:
a. Certificate of Live Birth in PSA
PSA Security Paper
b. Certificate of Baptism Church where the child was baptized
c. Police Clearance Police Station
d. NBI Clearance NBI
e. Employer’s Clearance w/ no Place of Employment
Pending Administrative
Case, if employed.
Correction of Clerical Error:
a. Certificate of Live Birth
 Certificate of Live Birth PSA
PSA Security paper
 Certificate of Baptism Church where the child was baptized
191
 School Records (form 137, Concerned Elementary School
diploma)
 Marriage Contract (if PSA or LCRO
applicable)
 Birth Certificate of Children PSA or LCRO
(if applicable)
 Certificate of Authenticity LCRO
(RA 10172)
 Medical Certification that MHO
petitioner has not
undergone sex change(RA
10172)
Additional requirements for
Correction of Parent’s name
 Birth Certificate of Father or PSA or LCRO
Mother
 Marriage Contract of parents PSA or LCRO
and petitioner
 Birth certificate of at least 2 PSA or LCRO
siblings of father or mother
 Voter’s registration record COMELEC
 Valid ID of Petitioner
 Certificate of Death of PSA or LCRO
father or mother
b. Certificate of Marriage
 Certificate of Marriage PSA
in PSA Security Paper
 Certificate of Live Birth in PSA
PSA Security Paper
 Certificate of Baptism of Church where the petitioner was baptized
Petitioner
 Birth Certificate of at least 2 PSA or LCRO
Siblings
 School records (form 137, Concerned Elementary School
diploma)
c. Certificate of Death
 Certificate of Death PSA
in Security Paper
 Certificate of Live Birth in PSA
PSA Security Paper
 Certificate of Death from PSA or LCRO
Hospital
 Certificate of Burial Rites Church
from Church
 Certificate of Baptism Church
2 xerox copies of Official Receipt Municipal Treasury Office
with the original
Notice of publication Municipal Civil Registry Office
192
Affidavit of publication of editor Publishing Newspaper of General Circulation
Newspapers where petition was Publishing Newspaper of General Circulation
published
OR
Principal
Change of First Name:
School Records (Form 137, Concerned Elementary School
diploma)
Affidavit of No Income/Affidavit of Any law office providing notarial services
Unemployment, if not employed
Voter’s Registration Record COMELEC
Driver’s license (if applicable) LTO
Marriage contract (if applicable) PSA or LCRO
Birth Certificate of Children (if PSA or LCRO
applicable)
Business permit (if self-employed) LGU of place of operation
School clearance with no pending Concerned Elementary School
Administrative case (if student)
PAID

Book completene
required
information
2. Inform the Local Advice Estrella P. Velez
Civil Registrar of client Municipal Civil
any problems Registrar
regarding your
Juper Niño C.
document None 3 mins. Bigayan
Registration
Officer I
3. Fill up the petition Issue order Schedul Estrella P. Velez

form and submit the of payment e of Municipal Civil
required documents upon fees: Registrar
for review and get verification
Juper Niño C.
order of payment Change 5 mins. Bigayan
of First Registration
Name – Officer I
3,000.00
193
Correcti
on of
Clerical
Error –
1,000.00
4. Pay the required
fee at the
Municipal Treasury
Office
5. Return to the Issue Estrella P. Velez
Municipal Civil notice of Municipal Civil
Registry Office to publication Registrar
submit proof of
Juper Niño C.
payment. 3 mins. Bigayan
Registration
Note: For petition for Officer I
change of name, get
Notice for Publication
6. For petition for Issue
change of name, notice of
have your petition publication
published in a local
newspaper of
general circulation
14 days
for 2 consecutive
weeks.
Note: For all other

corrections,
disregard Step No. 6
7. Return to the Issue proof
Municipal Civil of
Registry Office publication
None 3 mins.
after two weeks to
submit proof of
publication
8. After 2 – 3 months Notify client Schedul
from submission of of the e of
Proof of result and fees:
issue order Estrella P. Velez
Publication, Municipal Civil
of payment CR with
approval of petition, Registrar
for finality
get affirmed &
petition (by PSA) without Juper Niño C.
15 mins. Bigayan
w/ the certificate of annotati
finality to be on – Registration
endorsed to the 75.00 Officer I
Philippine Statistics
Authority & get Certificat
order of payment e of
Finality –
194
100.00
Cert.
Reprodu
ction –
50.00
Endorse
ment –
50.00
Log Book of
of
transaction
TOTAL: 4275.00 14 days 33
mins.
13. Batch Request Entry System
The BREQS is a scheme where PSA authorizes a partner to receive requests

for PSA-issued copies and certifications of civil registry documents from the
public and issue the documents to its clientele. The actual processing of the
requests is done by the Serbilis Outlet assigned to service the authorized
partner (also known as the BREQS User). Under the scheme, PSA shall be
providing the BREQS User the software, form templates, updates and
procedures necessary in servicing its clientele. The software will enable the
BREQS User to do off-line encoding of the application details.
The civil registry computerization project of the PSA, or the CRS-IT Project,
established among others, various Serbilis Outlets nationwide for the
convenience of the public when requesting copies and certifications from
PSA. With the BREQS scheme, the public can now also avail of many of the
services offered in a Serbilis Outlet through the authorized agent.
Only the following requests can be filed through BREQS:

 Copies of birth, death, marriage documents
 Copies of annotated or endorsed documents provided copies
of said documents have already been issued by PSA
previously, and
 Certificates of No Record of Marriage (CENOMAR or
―Singleness‖).
Since the BREQS User does not have all the facilities of a Serbilis Outlet,
other services currently available in an on-line Serbilis Outlet cannot yet be
offered through BREQS.
195
Who may avail: All
Identification card
Authorization Letter (giving the
authority to MCR staff in-charge)
Order of Payment Municipal Treasury Office
2 xerox copies of Official Receipt
with the original
OR
Principal
Barangay Certificate with Picture
and Signature
PAID

Book completene
required
information
2. Fill-up the Give client Marites G.
appropriate Application Cariaga
Application Form form Administrative
Aide II
Rogie R. Basilio
None 3 mins. Administrative
Aide II
Daisy Nieva May

P. Ciscar
Administrative
Aide
3. Review the Verify Marites G.
accomplished accomplish Cariaga
forms for ed forms Administrative
completeness and Aide II
correctness of None 3 mins. Rogie R. Basilio
entries Administrative
Aide II
Daisy Nieva May

P. Ciscar
196
Administrative
Aide
4. Pay the required Issue order

fee at the of payment 100.00 3 mins.
Municipal
Treasury Office
5. Advice the client to Remind Marites G.
return on the client of Cariaga
document release the release Administrative
date(s) indicated in date Aide II
the
Rogie R. Basilio
Acknowledgement None 3 mins. Administrative
Slip. Aide II
Daisy Nieva May

P. Ciscar
Administrative
Aide
Log Book of
of
transaction
FEEDBACK AND COMPLAINTS MECHANICS

Contact info:


relevant offices and they are required to answer within
three (3) days of the receipt of the feedback.
For inquiries and follow-ups, clients may email us at

mcro_bambangnv@gmail.com
197
198
MUNICIPAL ENGINEERING OFFICE
CITIZEN’S CHARTER
2020 (1st Edition)
199
I. Mandate
Provide adequate, relevant and efficient infrastructure support facilities,
utilities and basic engineering services to boost the socio-economic
state of the municipality within the framework of sustainable
development and effectively implement building safety standards to
ensure buildings and structures are not just livable but are properly
built and maintained.
II. Vision
To implement sustainable infrastructures and responsive to the needs
of Bambangueños.
III. Mission
The MEO shall construct sustainable infrastructure through speedy
time preparation of quality plans, specifications and program of works
ensuring effective and economical implementation of municipal
projects.
IV. Service Pledge

We commit to:
1. Conduct technical supervision and management that redowns to

the proper implementation of projects of the Local Government
Unit.
2. Serve with integrity, be prompt and timely and provide
adequate and accurate information.
3. Demonstrate sensitivity and appropriate behavior
and professionalism.
4. Respond to complaints of everyone equally.
200
1. Issuance of Building Inspection Clearance and
Certificate of Annual Inspection
Business enterprises are required to secure Building Inspection Clearance

from the Office of the Municipal Engineer before the start of commercial
operations and Certificate of Annual Inspection for renewal of business permit
as a requirement in securing business License/ Mayor’s Permit.
Office or Division: MUNICIPAL ENGINEERING OFFICE

Type of Transaction: Government to Citizen
Who may avail: All/Owners of Business establishments
1. Duly accomplished business permit
Business Permit & Licensing Office
application form.
2. Contract of Lease/ Consent if
Lessor/ Owner of the building
applicant is lessee.
3.Detailed information about the
business and sketch of location plan.
4.Community Tax Certificate
(CEDULA)
5.Approved building Permit for new
Building Owner
structure.
CLIENT STEPS AGENCY FEES TO BE PROCESSING PERSON
1.Sign in client Give the SHARON D.
logbook Logbook to AGRAAM
the client. Bookbinder II
None 5 minutes
LERMA S. GADDAO
Engineering Assistant
2.Submit documents/ Receive and ENGR. BEN T.
requirements for the evaluate VALDEZ
assessment/evaluatio documents/r Engineer II
n and get schedule of equirements
inspection submitted by ENGR. MONALIZA A.
the applicant MANALANSAN
and set the Engineer I
schedule of
inspection. ENGR. PAOLO
None 20 minutes LONGASA
Engineering Aide
ALEVIC M. GOMEZ
Electrician
LERMA S. GADDAO
201
FREDERIC JAIME
202
Engineering Aide
3.After inspection, get Give Order of Annual

the Order of Payment payment, Inspection
and pay at the payment Fees:
Treasurer’s Office. shall be 1.Divisions B-
based on 1/D-1,2,3/E-
Revenue 1,2,3/F-1/G-
Code/ 1,2,3,4,5/H-
National 1,2,3,4/ and I-1,
Building Commercial,
Code Industrial,
Institutional
buildings and
appendages
shall be
assessed area
as follows:
1.1 Appendage
of up to 3.00
sq.meters/unit -
---- Php 150.00
1.2 Every
sq.meter or
fraction thereof Treasurer Personnel
in excess of
3.00 sq.meters-
-----Php 50.00
1.3 Floor area
of up to 100.00
sq.meters -------
------Php 120.00
1.4 Above
100.00 sq.
metersup to
200.00
sq.meters--------
----Php 240.00
1.5 Above
200.00
sq.meters up to
350.00
sq.meters -------
-----Php 480.00
1.6 Above
350.00
sq.meters up to
500.00
sq.meters -------
203
-----Php 720.00
1.7 Above
500.00
sq.meters up to
750.00
sq.meters -------
-----Php 960.00
1.8 Above
750.00
sq.meters up to
1,000.00
sq.meters--------
----Php
1,200.00
1.9 Every
1,000.00
sq.meters or its
portion in
excess of
1,000.00
sq.meters--------
----Php
1,200.00
2. Divisions
C- 1,2,
Amusement
Houses,
Gymnasia and
the like:
2.1 First Class
Cinematograph
s or
theaters----
Php
1,200.00
2.2 Second
class
cinematographs
or theaters ------
----Php 720.00
2.3 Third class
cinematographs
or theaters ------
----Php 520.00
2.4
Grandstands/Bl
eachers,
Gymnasia and
the like
----Php 720.00
204
3. Annual
plumbing
inspection
fees, each
plumbing unit—
Php 60.00
4. Eelctrical
inspection
fees:
4.1 A one-time
electrical
inspection fee
equivalent to
10% of Total
Electrical
Permit Fees
shall be
charged to
cover all
inspection
trips during
construction.
4.2 Annual
inspection
fees are the
same as in
Section 4.e.
5. Annual
Mechanical
Inspection
Fees:
5.1
Refrigeration
and Ice Plant,
per ton:
5.1(a)Up to 100
tons capacity---
-----Php 25.00
5.1(b)Above
100 tons up to
150 tons
---------
----Php 20.00
5.1(c) Above
150tons up to
300 tons ---------
----Php 15.00
205
5.1(d) Above
300 tons up to
500 tons ---------
----Php 10.00
5.1(e) Every ton
or fraction
thereof above
500 tons ---------
----Php 5.00
5.2 Air
Conditioning
Systems:
Window type
air conditioners,
per unit
-----Php 40.00
5.3 Packaged
or centralized
air conditioning
systems:
5.3(a)First 100
tons, per ton ---
-----Php 25.00
5.3(b) Above
100 tons up to
150 tons ---------
----Php 20.00
5.3(c)Above
150 tons up to
300 tons -Php
15.00
5.3(d) Above
300 tons up to
500 tons ---------
----Php 10.00
5.3(e) Every ton
or fraction
thereof above
500 tons---------
-----Php 5.00
5.4 Mechanical
ventilation, per
unit, per kW:
5.4(a)Up to 1
kW ---Php
10.00
5.4(b) Above
1kW to 7.5kW--
-----Php 50.00
5.4(c) Every kW
206
above 7.5kW ---
----Php 20.00
5.5 Escalators
and Moving
Walks;
Funiculars and
the like:
5.5(a) Escalator
and Moving
Walks, per unit-
-----Php 120.00
5.5(b)
Funiculars, per
kW or fraction
thereof
----Php 50.00
5.5(c) Per lineal
meter of
fraction thereof
of travel-----Php
10.00
5.5(d) Cable
Car, per kW or
fraction thereof-
-----Php 25.00
5.5(e) Per lineal
meter of travel -
-----Php 2.00
5.6 Elevators,
per unit:
5.6(a)
Passenger
Elevators --------
----Php 500.00
5.6(b) Freight
Elevators --------
----Php 400.00
5.6(c) Motor
driven
dumbwaiters ---
-----Php 50.00
5.6(d)
Construction
elevators for
materials --------
-----Php 400.00
5.6(e) Car
elevators---------
----Php 400.00
5.6(f) Every
landing above
207
first five (5)
landings for all
the above
elevators --------
-----Php 50.00
5.7 Boilers, per
unit:
5.7(a) Up to
7.5 kW--Php
400.00
5.7(b) 7.5kW up
to 22kW----------
-----Php 550.00
5.7(c) 22kW up
to 37 kW --------
-----Php 600.00
5.7(d) 37 kW up
to 52kW ---------
-----Php 650.00
5.7(e) 52 kW up
to 67kW ---------
-----Php 800.00
5.7(f) 67kW up
to 74kW ---------
-----Php 900.00
5.7(g) Every
kW or fraction
thereof above
74kW--Php
4.00
5.8 Pressurized
Water Heaters,
per unit
----------
- Php 120.00
5.9 Automatic
Fire
Extinguishers,
per sprinkler
head --Php
2.00
5.10 Water,
Sump and
Sewage
Pumps for
buildings/struct
ures for
commercial/ind
ustrial
purposes, per
208
kW:
5.10(a) Up to
5kW-Php 55.00
5.10(b) Above
5kW to 10kW---
-----Php 90.00
5.10(c) Every
kW or fraction
thereof above
10kW -Php
2.00
5.11
Diesel/Gasoline
Internal
Combustion
Engine, Gas
Turbine/Engine,
Hydro, nuclear
or Solar
generating
Units and the
like, per kW:
5.11(a) Per kW,
up to 50 kW-----
-----Php 15.00
5.11(b) Above
50kW up to
100kW------------
----Php 10.00
5.11(c) Every
kW or fraction
thereof above
100kW
- Php 2.40
5.12
Compressed
air, vacuum,
commercial/
institutional/
industrial
gases, per
outlet-------------
Php 10.00
5.13 Power
piping for gas/
steam/ etc., per
lineal meter or
fraction thereof
or per cu.meter
or fraction
209
thereof,
whichever is
higher
----Php 2.00
5.14 Other
Internal
Combustion
Engines,
including
Cranes,
Forklifts,
Loaders,
Mixers,
Compressors
and the like,
5.14(a) Per
unit, up to
10kW ----------
Php 100.00
5.14(b) Every
kW above
10kW-----Php
3.00
5.15 Other
machineries
and/or
equipment for
commercial/
industrial/institu
tional use not
elsewhere
specified, per
unit:
5.15(a) up to
½ kWPhp8.00
5.15(b) Above
1/2kW up to
1kW –Php23.00
5.15(c) Above
1kW up to 3kW
----Php 39.00
5.15(d) Above
3kW up to 5kW
-----Php 55.00
5.15(e) Above
5kW up to
10kW-----Php
80.00
5.15(f) Every
kW above
210
10kW or
fraction thereof
Php
4.00
5.16 Pressure
Vessels, per
cu.meter or
fraction thereof-
-----Php 40.00
5.17 Pneumatic
tubes,
conveyors,
monorails for
materials
handling, per
lineal meter or
fraction thereof
-----Php 2.40
5.18 Weighing
Scale
Structure, per
ton or fraction
thereof
-----Php 30.00
5.19 Testing/
calibration of
pressure
gauge, per
unit, each Gas
meter, tested,
proved, and
sealed, per gas
meter
Php 30.00
5.20 Every
mechanical ride
inspection, etc.,
used in
amusement
centers of fairs,
such as ferries
wheel, and the
like, per
unit-----
-- - -Php 30.00
6. Annual
electronics
inspection fees
shall be the
same as the
211
fees in Section
7 of this
Schedule.
4.Approval & Issuance Get the

of Clearance/Certificate complete
documents
with the
Official ENGR. NORBERTO
Receipt and None 10 minutes G. URBAN
prepare the Municipal Engineer
Certificate to
be signed by
the Municipal
Engineer.
5. Sign out client Give the SHARON D.
logbook logbook to AGRAAM
None 10 minutes
LERMA S. GADDAO
TOTAL: 45 minutes
2. Issuance of Building Permit
A Building Permit is required prior to construction, alteration, major repair, or

renovation or conversion of any building/structure owned by government or
private entities. The Permit becomes null and void if work does not commence
within one (1) year from the date of issuance of such permit, or if the building
or work is suspended or abandoned at any time it has been commenced for a
period of one hundred twenty (120) days.

Who may avail: All/Owner of the building to be constructed
1. Community Tax Certificate
(CEDULA) (2 copies)
2. Accomplished Building Permit Form
(NOTARIZED) and Ancillary Permits
Municipal Engineering Office
(Architectural, Civil/Structural,
Electrical, etc.) (5 copies each form)
3. Certified photocopy of Original title
secured from Registry of Deeds or
Deed of Conditional Sale or Contract
212
of Lease if the applicant is not the
registered owner of the lot. (2 copies)
4.Declaration of Real Property (Tax
Municipal Assessor’s Office
Declaration) (2-copies)
5.Official receipts covering the
payment of Real Property Tax for the Municipal Treasurer’s Office
current year (BIENNES)(2 copies)
6. Locational Clearance
Municipal Planning and Development Office
7. BFP Clearance
Office of the Bureau of Fire Protection
8. Complete set of Building Plans
signed and sealed by Design Design Professional
Professional (6 sets)
9. Bill of materials and Cost Estimate
signed and sealed by Design Design Professional
Professional (6 sets)
10. Specifications duly signed and
sealed by Design Professional (6 Design Professional
copies)
11.Construction Safety and Health
program signed and sealed by Design Design Professional
Professional
12. Design Analysis signed and
Design Professional
sealed by Design Professional
13. Seismic Analysis (for buildings 3-
soreys and above)
14. Soil Investigation/ test (for
buildings 4-Storeys and above)
15. Photocopy of PRC License and
updated PTR of Design Professional Design Professional
(2 copies)
None 5 minutes
LERMA S. GADDAO
2.Secure Building Provide the ENGR. BEN T.
Permit Form and its applicant VALDEZ
Ancillary Permits with the Engineer II
forms
needed and ENGR. MONALIZA A.
None 20 minutes MANALANSAN
brief the
client on the Engineer I
requirements
needed for ENGR. PAOLO
the LONGASA
213
processing Engineering Aide
of their
building LERMA S. GADDAO
permit. Engineering Assistant
FREDERIC JAIME
Engineering Aide
3. Submit fully Receive and

accomplished permit evaluate the
forms and its submitted None
requirements. documents.
4. Wait for the Evaluate the Bases of

computation of plans and Assessment:
amount to be paid assess fees 1. Characte
and get the Order of to be paid, r of
Payment payment Occupan
shall be cy or
based on use of
Revenue building/
Code/ structure
National .
building 2. Cost of
Code. Construc
tion
3. Floor
Area
4. Height
Construction/Ad
dition/renovatio
n/alteration of
buildings/struct
ures under
Group/s and
Sub-Divisions
shall be
assessed as
follows:
1. Division A-1
1.1 Original
Complete
construction
up to 20.00
sq.meters, per
sq.meter---------
---Php 2.00
1.2 Addition/
renovation/alter
ation up to
20.00 sq.
214
meters
regardless of
floor area of
original
construction,
per sq.meter----
-----Php 2.40
1.3 Above
20.00
sq.meters to
50.00
sq.meters, per
sq.meter---------
- Php 3.40
1.4 Above
50.00
sq.meters to
100.00 sq.
meters, per sq.
mete
-----Php 4.80
1.5 Above
100.00 sq.m to
150 sq.meters,
per sq.meter----
-----Php 6.00
1.6 Above
150.00 sq.
meters, per
sq.meter --------
-----Php 7.20
2. Division A-2
2.1 Original
complete
construction
up to 20.00 sq.
meters
-----Php 3.00
2.2 Addition/
renovation/alter
ation up to
20.00 sq.
meters
regardless of
floor area of
original
construction,
per sq.meter----
-----Php 3.40
215
2.3 Above
20.00
sq.meters to
50.00
sq.meters, per
sq.meter---------
---Php 5.20
2.4 Above
50.00
sq.meters to
100.00 sq.
meters, per sq.
mete
-----Php 8.00
2.5 Above
100.00 sq.m to
150 ssq.meters,
per sq.meter----
-----Php 8.00
2.6 Above
150.00 sq.
meters, per
sq.meter --------
-----Php 8.40
3. Divisions B-
1/ C-1/ E-1,2,3/
F-1/ G-
1,2,3,4,5/ H-
1,2,3,4/ I-1 and
J-1,2,3
3.1 Up to 5,000
sq.m, per sq.m-
-----Php 23.00
3.2 Above
5,000 sq.m to
6,000.00 sq.m,
per sq.m --------
-----Php 22.00
3.3 Above
6,000.00sq.m
to 7,000.00
sq.m, per sq.m
Php
20.50
3.4 Above
7,000.00 sq.m
to 8,000.00
sq.m, per sq.m-
-----Php 19.50
216
3.5 Above
8,000.00 sq.m
to 9,000.00
sq.m, per sq.m-
-----Php 18.00
3.6 Above
9,000.00 sq.m
to 10,000.00
sq.m, per sq.m-
-----Php 17.00
3.7 Above
10,000.00 sq.m
to 15,000.00
sq.m, per sq.m-
-----Php 16.00
3.8 Above
15,000.00 sq.m
to 20,000.00
sq.m, per sq.m
-----Php 15.00
3.9 Above
20,000.00sq.m
to 30,000
00 sq.m, per
sq.m --------------
-- - -Php 14.00
3.10 Above
30,000.00
sq.m, per sq.m
Php
12.00
4. Divisions C-
2/ D-1,2,3
4.1 Up to 5,000
sq.m, per sq.m-
-----Php 12.00
4.2 Above
5,000 sq.m to
6,000.00 sq.m,
per sq.m --------
-----Php 11.00
4.3 Above
6,000.00sq.m
to 7,000.00
sq.m, per sq.m
Php
10.20
4.4 Above
7,000.00 sq.m
217
to 8,000.00
sq.m, per sq.m-
-----Php 9.60
4.5 Above
8,000.00 sq.m
to 9,000.00
sq.m, per sq.m-
-----Php 9.00
4.6 Above
9,000.00 sq.m
to 10,000.00
sq.m, per sq.m-
-----Php 8.40
4.7 Above
10,000.00 sq.m
to 15,000.00
sq.m, per sq.m-
-----Php 7.20
4.8 Above
15,000.00 sq.m
to 20,000.00
sq.m, per sq.m
-----Php 6.60
4.9 Above
20,000.00sq.m
to 30,000
00 sq.m, per
sq.m --------------
-- - -Php 6.00
4.10 Above
30,000.00
sq.m, per sq.m
Php
5.00
5. Division J-2
structures
shall be
assessed 50%
of the rate of
the principal
building of
which they
are
accessories.
6. Electrical
Fees:
6.1 Total
Connected
Load (kVA)
218
6.1(a) 5 kVA or
less
---- Php 200.00
6.1(b) Over 5
kVA to 50 kVA--
-Php 200.00 +
20.00/kVA
6.1(c) Over
50kVA to
300kVA ----------
-Php 1,100.00+
10.00/kVA
6.1(d) Over
300kVA to
1,500 kVA ------
--Php 3.600 +
5.00/ kVA
6.1 (e) Over
1,500 kVA to
6,000 kVA ------
--Php 9,600.00
+ 2.50/ kVA
6.1 (f) Over
6,000 kVA-------
--Php
20,850.00+
1.25/kVA
6.2 Total
Transformer/
Uninterrupted
Power Supply
(UPS)/
Generator
Capacity (kVa)
6.2(a) 5 kVA or
less
---- Php 40.00
6.2(b) Over 5
kVA to 50 kVA--
-Php 40.00 +
4.00/kVA
6.2(c) Over
50kVA to
300kVA ----------
-Php 220.00+
2.00/kVA
6.2(d) Over
300kVA to
1,500 kVA ------
219
--Php 720.00 +
1.00/ kVA
6.2 (e) Over
1,500 kVA to
6,000 kVA ------
--Php 1,920.00
+ 0.50/ kVA
6.2 (f) Over
6,000 kVA-------
--Php
4,170.00+
0.25/kVA
6.3
Pole/Attachmen
t Location Plan
Permit
6.3(a) Power
Supply Pole
Location----------
-Php 30.00/pole
6.3(b) Guying
Attachment -----
--Php 30.00/
attachment
6.4
Miscellaneous
fees: Electric
meter for union,
separation,
alteration,
reconnection or
relocation and
issuance of
Wiring Permit:
6.4(a)
Residential:Php
15.00/electric
meter and Php
15.00/ Wiring
Permit
Issuance
6.4(b)
Commercial/
Industrial: Php
60.00/ Electric
Meter and Php
36.00 per
Wiring Permit
220
Issuance
6.4(c)
Institutional:
Php 30.00/
Electric Meter
and Php 12.00/
Wiring Permit
Issuance.
7. Mechanical
Fees:
7.1
Refrigeration,
Air Conditioning
and Mechanical
Ventilation:
7.1(a)
Refrigeration
(Cold Storage)
per ton or
fraction thereof
-----Php 40.00
7.1(b) Ice
plants, per ton
or fraction
thereof -----------
----Php 60.00
7.1(c)
Packaged/
Centralized Air
Conditioning
Systems up to
100 tons, per
ton –Php90.00
7.1(d) Every ton
or fraction
thereof above
100 tons ---------
----Php 40.00
7.1(e) Window
type air
conditioners,
per unit
-----60.00
7.1(f)
Mechanical
Ventilation per
kW or fraction
thereof of
blower or fan,
221
or metric
equivalent ------
-----Php 40.00
7.2 Escalators
and moving
walks,
funiculars and
the like:
7.2(a)
Escalator and
moving walk,
per lineal meter
or fraction
thereof
Php
10.00
7.2(b) Escalator
and moving
walk up to
20.00 lineal
meter or
fraction thereof
-- -Php 20.00
7.2(c) Every
lineal meter or
fraction thereof
in excess of
20.00 lineal
meters
----Php 10.00
7.2(d)
Funicular, per
lineal meter or
fraction thereof-
Php
200.00
7.2(d)1 Per
lineal meter
travel -------------
-- Php 20.00
7.2(e) Cable
car per lineal
meter or
fraction thereof
Php
40.00
7.2(e)1 Per
lineal meter
travel –Php
5.00
222
7.3 Elevators,
per unit:
7.3(a) Motor
driven
dumbwaiters----
----Php 600.00
7.3(b)
Construction
elevators for
material ---------
----Php
2,000.00
7.3(c)
Passenger
Elevators --------
----Php
5,000.00
7.3(d) Freight
elevators --------
----Php
5,000.00
7.3(e) Car
Elevators --------
---Php 5,000.00
7.4 Pressurized
Water Heaters,
per unit
----------
---- Php 200.00
7.5 Water,
sump and
sewage
pumps for
commercial/ind
ustrial use, per
kW or Fraction
thereof
--- Php 60.00
7.6 Automatic
Fire Sprinkler
system, per
sprinkler
head--
-----Php 4.00
7.7
Diesel/Gasoline
Ice, Steam,
223
Gas Turbine/
Engine, Hydro,
Nuclear or solar
generating units
and the like, per
kW:
7.7(a) Every
kW up to
50kW
Php
25.00
7.7(b) Above
50kW up to
100kW
--- Php 20.00
7.7 © Every kW
above 100kW --
--- Php 3.00
7.8
Compressed
air, Vacuum,
Commercial,
Institutional
and/ or
industrial
gases, per
outlet--------------
--- Php 20.00
7.9 Gas
Meter, per unit
---- Php 100.00
7.10 Other
Internal
Combustion
engines,
including
cranes, forklifts,
loaders,
pumps, mixers,
compressors
and the like, not
registered with
the LTO, per
kW:
7.10(a) Up to
50kW
---- Php 10.00
7.10(b) Above
224
50kW to 100
kW--- Php
12.00
7.10(c) every
above 100 kW
or fraction
thereof -----------
--- Php 3.00
7.11 Pressure
Vessels, per
cu.meter or
fraction thereof-
---- Php 60.00
7.12 Other
machinery/
equipment for
commercial/
industrial/
institutional use
not elsewhere
specified, per
kW or fraction
thereof
--- Php 60.00
7.13 Weighing
Scale
Structure, per
ton or fraction
thereof
---- Php 50.00
8. Plumbing
Fees:
8.1 Installation
fees, one (1)
unit composed
of one water
closet, two floor
drains, one
lavatory, one
sink with
ordinary trap,
three faucets
and one
shower head. A
partial part
thereof shall be
charged as that
225
of the cost of a
whole unit -------
Php
24.00
8.2 Every
fixture in
excess of
one unit:
8.2(a) Each
Water Closet----
--- Php 7.00
8.2(b) Each
Floor Drain -----
---- Php 3.00
8.2(c) Each
Sink—Php
3.00 8.2(d)
Each
Lavatory---------
---- Php 7.00
8.2(e) Each
faucet
---- Php 2.00
8.2(f) Each
Shower Head---
--- Php 2.00
8.3 Special
Plumbing
Fixtures:
8.3(a)
Each
Slop Sink -------
---- Php 7.00
8.3(b) Each
Urinal-------------
---- Php 4.00
8.3(c) Each
Bath tub----------
--- Php 7.00
8.3(d) Each
Grease Trap----
---- Php 7.00
8.3(e) Each
Garage trap ----
---- Php 7.00
8.3(f) Each
Bidet- Php 4.00
8.3(g) Each
dental
226
cuspidor-
--- Php 4.00
8.3(h) Each gas
227
fired water
Heater------------
---- Php 4.00
8.3(i) Each
drinking
fountain----------
---- Php 2.00
8.3(j) Each bar
or soda
fountain sink----
Php
4.00
8.3(k) Each
laundry Sink ----
--- Php 4.00
8.3(l) Each
laboratory sink-
---- Php 4.00
8.3(m) Each
fixed type
sterilizer ---------
---- Php 2.00
8.4 Each Water

Meter -Php
2.00
8.4(a) 12 to
25mmØ----------
---- Php 8.00
8.4(b) Above
25mm Ø ---------
--- Php 10.00
8.5.Constructio
n of septic tank,
applicable in all
groups 8.5.
(a)Up to
5.00 cu.meters
of digestion
chamber --------
---- Php 24.00
8.5(b) Every
cu.meter or
fraction thereof
in excess of
5.00 cu.meters
---- Php 7.00
9. Electronics
Fees
228
9.1 Central
Office
switching
equipment,
remote
switching units,
concentrators,
PABX/PBX’s,
cordless/wireles
s telephone
and
communication
systems,
intercommunica
tion system and
other types of
switching/
routing/
distribution
equipment
used for voice,
data image
text, facsimile,
internet service,
cellular, paging
and other
types/forms of
wired or
wireless
communication
s----Php 2.40
per port
9.2 Broadcast
station for radio
and TV for both
commercial
and training
purposes,
CATV headed,
transmitting/
receiving/ relay
radio and
broadcasting,
communication
s stations,
communicatiion
s centers,
switching
centers, control
center,
operation
229
and/or
maintenance
centers, call
center, cell
sites,
equipment
silos, shelters
and other
similar
locations/
structures used
for electronics
and
communication
s services,
including those
used for
navigational
aids, radar,
telemetry, tests
and
measurements,
global
positioning and
personnel/vehic
le location
-------
---- Php
1,000.00 per
location
9.3 Automated
teller machines
, ticketing,
vending and
other types of
electronic
dispensing
machines,
telephone
booths, pay
phones, coin
changers,
location or
direction finding
systems,
navigational
equipment used
for land,
aeronautical or
maritime
230
applications,
231
photography
and
reproduction
machines x-ray,
scanners,
ultrasound and
other
apparatus/equi
pment used for
medical,
biomedical
laboratory and
testing
purposes and
other similar
electronic or
electronically
controlled
apparatus or
devices
whether located
indoor or
outdoors --------
- Php 10.00/
unit
9.4 Electronics
and
communication
oulets used for
connection and
termination of
voice, data,
computer
(including
workstations,
servers,
routers, etc.)
audio, video or
any form of
electronics and
communication
s services,
irrespective of
whether a user
terminal is
connected-------
---- Php 2.40
per outlet
9.5
Station/terminal
232
/control point/
port/central or
remote
panels/outlets
for security and
alarm systems
(including
watchman
system, burglar
alarms,
intrusion
detection
systems,
lighting
controls,
monitoring and
surveillance
systems,
sensors,
detectors,
parking and
management
system, barrier
controls, signal
lights, etc.)
electronics fire
alarm (including
early detection
systems,
smoke
detectors, etc.)
sound
reinforcement/
background,
music/paging/c
onference
systems and
the like,
CATV/MATV/C
CTV and off-air
televisions,
electronically
controlled
conveyance
systems,
building
automation,
management
systems and
similar types of
233
electronic or
electronically
controlled
installation
whether a user
terminal is
connected-------
-----Php 2.40
per termination
9.6 Studios,
auditoriums.
Theaters and
similar
structures for
radio, and TV
broadcast,
recording,
audio/video
reproduction/si
mulation and
similar
activities----
Php 1,000.00
per location
9.7 Antenna
towers/ masts
or other
structures for
installation of
any electronic
and/or
communication
s
transmission/re
ception
-----Php
1,000.00 per
structure
9.8 electronic
or electronically
controlled
indoor and
outdoor
signage and
display
systems,
including TV
monitors, multi-
media signs,
etc.
234
---- Php 50.00
per unit
9.9 poles and
attachments:
9.9(a) Per pole
(to be paid by
the pole
owner)-----Php
20.00
9.9(b) Per
attachment (to
be paid by any
entity who
attaches to the
pole of others)--
-- -Php 20.00
9.10 Other
types or
electronics or
electronically
controlled
device,
apparatus,
equipment,
instrument or
units not
specifically
identified above
-- - -Php 50.00
per unit
5. Get the Order of Record and

Payment and pay process the
building Permit fees at Building
Treasury Office while permit and
your documents are its ancillary None 20 minutes Treasurer Personnel
processed while waiting
for the
Official
Receipt.
6. Return to Municipal Submit the
Engineering Office complete
and submit the documents to ENGR. NORBERTO
Official Receipt and the Municipal None 10 minutes G. URBAN
wait for the Approved Engineer/ Municipal Engineer
Building building
Permit and its Official for
ancillary Permits.
235
the approval
of the
permits.
7. Get the Approved Do the filing

Building Permit and its and give the
Ancillary Permits and owner’s copy
sign out client logbook of approved
None 5 minutes LERMA S. GADDAO
permits and Engineering Assistant
let them sign
out client
logbook.
TOTAL: 5 hours
3. Issuance of Certificate of Occupancy
A Certificate of Occupancy is required before any building or structure is

used or occupied. It is usually secured after the completion of a structure. It is
also required if there is any change in the existing use or occupancy
classification of a building, structure or any portion thereof.
Office or Division:
Who may avail: All/Owners of Building/ Structure to be occupied
1. Certificate of Completion Municipal Engineering Office
2. Daily Construction Logbook Project Engineer
3.As-built plan signed and sealed by
Project Engineer
the project engineer
CLIENT STEPS AGENCY FEES TO BE PROCESSIN PERSON
ACTION PAID G TIME RESPONSIBLE
1.Sign in client Give the SHARON D. AGRAAM
logbook Logbook to Bookbinder II
the client. None 5 minutes
LERMA S. GADDAO
236
2.Submit documents/ Receive and ENGR. BEN T.
requirements for the evaluate VALDEZ
assessment/evaluatio documents/r Engineer II
n and get schedule of equirements
inspection submitted by ENGR. MONALIZA A.
the applicant MANALANSAN
and set the Engineer I
schedule of
inspection. ENGR. PAOLO
2 hours and LONGASA
None Engineering Aide
30 minutes
ALEVIC M. GOMEZ
Electrician
LERMA S. GADDAO
FREDERIC JAIME
Engineering Aide
3.After inspection, get Give Order of 1.Division A-1

the Order of Payment payment, and A-2
and pay at the payment Buildings:
Treasurer’s Office. shall be 1.1 Costing up
based on to Php
Revenue 150,000.00------
Code/ ---- Php 100.00
National 1.2 Costing
Building more than Php
Code 150,000.00 up
to Php
400,000.00------
-----Php 200.00
1.3 Costing
more than Php
400,000.00 up Treasurer Personnel
to Php
850,000.00 -----
-----Php 400.00
1.4 Costing
more than Php
850,000.00 up
to Php
1,200,000.00---
---- Php 800.00
1.5 Every
million or
portion thereof
in excess of
Php
237
1,200,000.00---
-----Php 800.00
2. Divisions B-
1/ E-1,2,3/ F-1/
G-1,2,3,4,5/ H-
1,2,3,4/ and I-1
buildings:
2.1 Costing up
to Php
150,000.00------
-- - -Php 200.00
2.2 Costing
more than Php
150,000.00 up
to Php
400,000.00------
-----Php 400.00
2.3 Costing
more than Php
400,000.00 up
to Php
850,000.00 -----
-----Php 800.00
2.4 Costing
more than Php
850,000.00 up
to Php
1,200,000.00---
-- - -Php
1,000.00
2.5 Every
million or
portion thereof
in excess of
Php
1,200,000.00---
-----Php
1,000.00
3. Divisions C-
1,2/ D-1,2,3
Buildings:
3.1 Costing up
to Php
150,000.00------
-- - -Php 150.00
3.2 Costing
more than Php
150,000.00 up
238
to Php
400,000.00------
-----Php 250.00
3.3 Costing
more than Php
400,000.00 up
to Php
850,000.00 -----
-----Php 600.00
3.4 Costing
more than Php
850,000.00 up
to Php
1,200,000.00---
-- - -Php 900.00
3.5 Every
million or
portion thereof
in excess of
Php
1,200,000.00---
-----Php 900.00
4. Division J-1
Buildings/
structures:
4.1 With floor
area up to
20.00
sq.meters--------
- Php 20.00
4.2 With floor
area above
20.00 sq.
meters up to
500 sq. meters
-----Php 240.00
4.3 With floor
area above
500 sq. meters
up to 1,000.00
sq. meters
-- - -Php 360.00
4.4 With floor
area above
1.000.00 sq.
meters up to
5,000.00 sq.
meters
-- - -Php 480.00
4.5 With floor
239
area above
5,000.00
sq.meters up to
10,000.00 sq.
meters
---- Php
1,200.00
4.6 With floor
area above
10,000.00
sq.meters -------
---- Php
2,400.00
5. Division J-2
Structures:
5.1 Garages,
carports,
balconies,
terraces, lanais
ant he like:
50% of the rate
of the principal
building, of
which they are
accessories.
5.2 Towers
such as for
Radio and TV
transmissions,
cell sites, sign
(ground or roof
type) and
water tank
supporting
structures and
the like in any
location shall
be imposed
fees as follows:
5.2(a) First
10.00 meters
of height from
the ground
--- Php 800.00
5.2(b) Every
meter or
fraction thereof
in excess of
10.00 meters ---
Php
240
50.00
6.Change in
use /
Occupancy,
per sq. meter
or fraction
thereof of
area
affected---------
---- Php 5.00
5. Get the Order of Record and
Payment and pay process the
building Permit fees at Building
Treasury Office while permit and
your documents are its ancillary None 20 minutes Treasurer Personnel
processed while waiting
for the
Official
Receipt.
6. Return to Municipal Submit the
Engineering Office complete
and submit the documents to
Official Receipt and the Municipal
ENGR. NORBERTO G.
wait for the Approved Engineer/
None 10 minutes URBAN
Building Permit and building
Municipal Engineer
its ancillary Permits. Official for
the approval
of the
permits.
7. Get the Approved Do the filing
Building Permit and its and give the
Ancillary Permits and owner’s copy
sign out client logbook of approved
None 5 minutes LERMA S. GADDAO
permits and Engineering Assistant
let them sign
out client
logbook.
TOTAL: 5 hours
241
4. Provision for the request of preparation of plans,
specs and Program of Works
Proposed projects for construction or for funding of different barangays,
DepEd, irrigators Association requires program of works plans and
specifications.

Who may avail: All
1. Letter of request endorsed by the
Local chief Executive
3.Location Plan, Deed of Donation of
lot or TCT if available
None 5 minutes
LERMA S. GADDAO
2.Submit documents/ Receive and ENGR. NORBERTO
requirements and the evaluate G. URBAN
letter of request documents Municipal Engineer
endorsed by the Local submitted by
Chief Executive the applicant
ENGR. BEN T.
VALDEZ
Engineer II
ENGR. MONALIZA A.
MANALANSAN
None 5 minutes Engineer I
ENGR. PAOLO
LONGASA
Engineering Aide
ALEVIC M. GOMEZ
Electrician
FREDERIC JAIME
Engineering Aide
242
3.Get schedule of Set schedule ENGR. NORBERTO
site inspection or for site G. URBAN
None 1 day
survey if necessary inspection Municipal Engineer
243
ENGR. BEN T.
VALDEZ
Engineer II
ENGR. MONALIZA A.
MANALANSAN
Engineer I
ENGR. PAOLO
LONGASA
Engineering Aide
ALEVIC M. GOMEZ
Electrician
FREDERIC JAIME
Engineering Aide
RANNY I. PALARCA
Electrician
RANDY R. BALADAD
Storekeeper II
4.Wait for the Prepare the 2 days for ENGR. NORBERTO

preparation of program of Horizontal G. URBAN
program of works, works as per Municipal Engineer
plans, and result of site 5 days for
specifications inspection vertical ENGR. BEN T.
VALDEZ
Engineer II
ENGR. MONALIZA A.
None MANALANSAN
Engineer I
ENGR. PAOLO
LONGASA
Engineering Aide
ALEVIC M. GOMEZ
Electrician
5.Approval of Program Give the

of works by the copy of
Municipal Engineering program of
None Office of the Mayor
Office Engineers and works to the
the Local Chief client
Executive
244
6.Furnish copy of Receive and SHARON D.
approved Program of file approved AGRAAM
Works to the program of Bookbinder II
Municipal Engineering works
Office for filing and LERMA S. GADDAO
None 5 minutes Engineering Assistant
sign-out client logbook
RANDY R. BALADAD
Storekeeper II
TOTAL: None Horizontal:

Vertical:
5. Provision for the request of Equipment Use
All barangays, Irrigators Association or any organization are entitled of

equipment use

Who may avail: All
1. Letter of request endorsed by the
Local chief Executive
3.Location Plan
None 5 minutes
LERMA S. GADDAO
2.Submit documents/ Receive and ENGR. NORBERTO
requirements and the evaluate G. URBAN
letter of request documents None 5 minutes Municipal Engineer
endorsed by the submitted by
Local Chief Executive the applicant
3. Coordinate with Give
the operators of schedule of Operator of
equipment requested equipment None 5 minutes equipment being
requested
245
4. Supervise ENGR. NORBERTO
equipment use and G. URBAN
submit Municipal Engineer
accomplishment None
report Operator of
equipment being
requested
TOTAL: None 15 minutes




following telephone number
246
MUNICIPAL PLANNING AND
DEVELOPMENT
COORDINATOR
CITIZEN’S CHARTER
2020 (1st Edition)
247
I. Mandate:
1. Formulate development plans and policies in all areas of

development for consideration of the Municipal Development
Council (MPDC).
2. Coordinate and integrate planning implementation and

evaluation of social, economic and environmental
development programs and projects of the municipality.
II. Vision:
Driven by an inspiration and dedication to improve people’s

lives, the Municipal Planning and Development Office envisions
itself as an effective and efficient office, improving the life of
every Filipino through quality and participatory planning and
development services.
III. Mission:
We are committed towards making a difference in promoting
sustainable development through a well-coordinated, effective
and efficient development planning responsive to the needs of
Bambangueno in the pursuit of development objectives
IV. Service Pledge:
We commit to:
1. Public Service - focus on doing what it does best to deliver

intended results and effect a more systematic and rational
distribution of resources to its constituent
2. Integrity - decision-making subject to full public disclosure to

maintain public confidence
3. Professionalism - uphold conduct and ethical standards set for

a public servant
4. Excellence - provide free flow of appropriate, reliable and

relevant information to the public
5. Teamwork – work as one in delivering planning and

development services for Bambanguenos.
248
MUNICIPAL PLANNING AND DEVELOPMENT
COORDINATOR
External Services
249
1. ISSUANCE OF LOCATIONAL CLEARANCE FOR
BUILDING CONSTRUCTION
An enterprise and private person constructing a new building or applying
for expansion/renovation/alteration is required to secure a Locational/Zoning
Clearance at the Municipal Planning & Development Office prior to the
application for Building Permit. This should be done before the start of
construction to ensure that the construction/building is allowed in the chosen
location and is in conformity with the Comprehensive Land Use Plan and
Zoning Ordinance of the municipality.
Office or Division: Municipal Planning and Development Office

Type of Transaction: GOVERNMENT TO CLIENT
Who may avail: Any person
REQUIREMENTS
a) Duly Accomplished and Municipal Planning and Development Office
Notarized Locational
Clearance Application
Form
a) Duly Accomplished Office of the Attorney
Pro-Forma Affidavit
Form
b) Certified True Copy Municipal Assessors Office
of Transfer Certificate
of Title
c) Certified True Copy of Municipal Assessors Office
Transfer Certificate of
Title
d) Certified True Copy of Municipal Assessors Office
Tax Declaration
e) Current Tax Receipt of Lot Owner
Non-Tax Delinquency
Certificate
f) Deed of Sale if Architect or Civil Engineer
applicable
g) Affidavit of consent if Architect or Civil Engineer
applicable
h) Contract of Lease if DPWH or PEO
applicable
250
i) Blueprint copy of NIA
Building Plan
251
containing
Perspective/Site
development plan and
vicinity map duly signed
and sealed by an
Architect or Civil
Engineer
j) Bill of Materials NIA
k) Road-Right-of-Way Owner
Clearance from DPWH
or PEO if applicable
l) Waterway Clearance if DAR
applicable
m) Watershed Clearance if Architect or Civil Engineer

applicable
n) Authority to process Architect or Civil Engineer
and follow-up
application if applicant
is not the owner
o) Photocopy of Approved Architect or Civil Engineer
Subdivision Plan
PROCES
CLIENT STEPS SING
TIME
SECURE an N/A
Application Form & Engr. R’Nie
1 minute
List of Peredas
Requirements
SUBMIT Duly CONDUCT N/A Engr. R’Nie
Accomplished OCULAR Peredas, Engr.
Application Form INSPECTIO 4 hrs. Mark Arwin Urban,
with complete N with the Engr. Miles
Documents/Require Client Joshua Dallong
ments RECEIVE & N/A
REVIEW
Application
Form and
Engr. R’Nie
Request.
20 minutes Peredas, Engr.
Submitted
Mark Arwin Urban
and
schedule
date for site
inspection.
PREPARE N/A
45 minutes
Result of Engr. R’Nie
252
inspection Peredas/Engr.
with proper Mark Arwin Urban
recommend
ation/s
With N/A
Engr. R’Nie
Violation:
7 minutes Peredas/Engr.
Issue
Mark Arwin Urban
Notice
Not N/A
Complied:
Revenue
Recommen 6 minutes
Collection Clerk
d Work
Stoppage
For N/A
Non-
Conforming Engr. R’Nie
10 minutes
Use: Peredas/Engr.
ENDORSE Mark Arwin Urban
TO LZBAA MPDC/Zoning
1 minute
for Administrator
appropriate
action
RECEIVE Order of PREPARE N/A
Payment & Issue Engr. R’Nie
Order of 1 minute Peredas/Engr.
Payment to Mark Arwin Urban
client
PAY the required RECEIVE Ᵽ600.00
Fees at the payment + (1/10 of
Municipal Treasury and ISSUE 1% in Revenue
1 minute
Office (Window 3) Official excess of Collection Clerk
Receipt Ᵽ
200,00.00)
PRESENT Official PREPARE N/A
Receipt Locational Engr. R’Nie
Clearance Peredas, Engr.
4 hrs. Mark Arwin
Approve Urban, Engr.
Locational Miles Joshua
Clearance Dallong
CLAIM Locational RELEASE N/A
Engr. R’Nie
Clearance Approved
20 minutes Peredas, Engr.
Locational
Mark Arwin Urban
Clearance
MAXIMUM PROCESSING TIME = 5 hours and 31 minutes
253
2. ISSUANCE OF PRELIMINARY APPROVAL/LOCATONAL
CLEARANCE & DEVELOPMENT PERMIT FOR PD 957 & BP 220
RESIDENTIAL SUBDIVISIONS, FARM LOT, INDUSTRIAL,
MEMORIAL PARKS & CEMETERY PROJECTS
An enterprise/private person developing any kind of project above

mentioned is required to secure a Preliminary Approval/Locational
Clearance/Development Permit at the Municipal Planning & Development
Office prior to the start of the project. This should be done before the start
of construction/development to ensure that the project is allowed in the
chosen location and is in conformity with the Comprehensive Land Use
Plan and Zoning Ordinance of the municipality.

Classification: Highly Technical
Who may avail: Any Person
REQUIREMENTS
I. For Preliminary and Locational Clearance for Subdivisions:
1. For preliminary and Locational MPDC

Clearance (PALC) Only
a. Duly Accomplished MPDC
Development Permit/Locational Clearance
Application Form
b. Four (4) sets of the following Applicant
documents duly signed by a
licensed Architect/Engineer.
1. Vicinity Map with a minimum of Applicant

2 km. radius from the periphery
of the project site showing
2. Site Development Plan Applicant

(Schematic Plan) showing the
proposed layout. Plot all existing
trees with a diameter of 0.30
meter or more.
3. Survey plan of the Lot/s as
254
described in the Certificate of
Title of lots subject of the
application
4. Ground and Floor Plans for

Condominium/Townhouses
only.
c. Certified True Copy of Transfer MASSO

Certificate of Title and Certified Copy
of Tax Declaration not more than
three (3) months old upon filing of
application.
d. Current Tax receipt or Non-Tax MTO
Delinquency Certificate
e. Environmental Compliance PENRO
Certificate (ECC) for
Development
f. Conversion Clearance from DAR/DENR
Department of Agrarian Reform
(DAR)
g. Permit to Cut Trees DENR
h. Letter authorizing applicant to ATTORNEYS OFFICE
file and follow-up application
and claim decision in case the
applicant is not the owner of the
project.
i. Deed of Sale if applicable ATTORNEYS OFFICE
j. Affidavit of Consent if applicable
k. Contract of Lease of applicable Applicant
l. Barangay Council Resolution Barangay Hall
favorably endorsing subdivision
project
I. For integrated PALC and Development Permit or Final
Approval/Development Permit
a. All the above requirements for
PALC
b. Topographic Plan to include MPDO
existing conditions like boundary
lines, street and
easements/utilities as and
adjacent to the project, ground
255
spot elevation and other
conditions on the land.
c. For projects with vertical Applicant
development, i.e.
condominium/Townhouses (duly
signed by a licensed
Architect/Engineer)
d. Final Floor and Ground Plans Applicant
2. Elevation Plans (Front, Rear, Right Applicant
Side and Left Side)
3. Section Plans (Cross and Applicant

Longitudinal)
4. Building Specifications, Bill of Applicant

Materials and Estimates
D. For Land Development of Projects Applicant
(Duly signed by a licensed
Architect/Engineer)
1. Final Site Applicant

Development/Subdivision Plan
2. Design (Geometric and Structural Applicant

Design)
3. Storm Drainage and Sewer Applicant
System Plans
4. Water System Layout and Detail Applicant
Plans
5. Site Grading Plan Applicant
6. Power Distribution Plan and Applicant
Details
7. Site Development Applicant
Plan/Landscape Design for Parks
and Playgrounds
8. Specifications, Bill of Materials Applicant
and Cost Estimates
e. Project Study indicating among
others the land development cost,
vertical development cost,
amortization schedules, sources
of financing, marketability, cash
flow and project
timetable/completion, with the
256
following financial attachments:
1. Audited Assets and BIR

Liabilities/Income Statement
2. Income Tax Return for last BIR
three (3) years
3. Certificate of Registration with (SEC)
the Securities and Exchange
Commission (SEC)
4. Articles of Incorporation of (SEC)
Partnership
5. Corporation By-Laws and all (SEC)
Implementing amendments
f. Permit for operation of deep well, MGB
and water resistivity tests, if and
when necessary from the local
water franchise on the availability
of water supply/service in the area
where the project is to be put up.
g. Certification from the local power NUVELCO
franchise on the availability of
electric power supply/service in
the area where the project is to be
put up.
h. Concrete Proof of existence of MPDO
Right-Of-Way over access road
and drainage outfalls, i.e. deed of
easement of right-of-way, title, etc.
FEES
PROCES
AGENCY TO PERSON
CLIENT STEPS SING
ACTIONS BE RESPONSIBLE
TIME
PAID
SECURE an Application ISSUE N/A
Form & List of Application
Requirements Form & List Engr. R’Nie
of 1 minute
Peredas
Requiremen
ts
SUBMIT Duly RECEIVE & N/A
Engr. R’Nie
Accomplished Application REVIEW
Peredas, Engr.
Form with complete Application
10 days Mark Arwin
Documents/Requirements Form and
Urban, Engr.
to the Mayor’s Office Req’ts.
Miles Joshua
Submitted
Dallong
257
(transmitted
by the
Mayor’s
Office to
(step MPDO) and
2 schedule
continuation) date for site
inspection.
CONDUCT Engr. R’Nie
Ocular 4 hrs Peredas, Engr.
inspection Mark Arwin
Urban
PREPARE
Result of
inspection
with proper
Engr. R’Nie
recommend N/A 45 minutes
Peredas/Engr.
ation/s and
Mark Arwin
submit to
Urban
the Mayor’s
Office
Mayor’s N/A
Office
Engr. R’Nie
transmits
Peredas/Engr.
PA/LC/DP
Mark Arwin Urban
application
Mayor’s Office
and
Staff
Zoning
Report to
SB
258
SB N/A
deliberates
on
Approval/D
SB
enial of
PA/LC/DP
and furnish
copy of
Resolution
to MPDO
RECEIVE Order of PREPARE Ᵽ600.0
Payment and pay & Issue 0
corresponding fees at Order of + (1/10
the Treasury Office Payment to of 1% Engr. R’Nie
7 minutes
(Window 3) client in Peredas/Engr.
excess Mark Arwin Urban
of Ᵽ
200,00.
00)
PREPARE N/A
DP/PA/LC Engr. R’Nie
and 10 minutes Peredas/Engr.
transmit to Mark Arwin Urban
signatories
PRESENT Official Receipt Mayor, SB N/A
of Payment Committee
Chair. On
Zoning, & Mun. Mayor, SB,
Mun. Chair. Comm. On
Admin. Zoning
Signs
DP/PA/LC.
RESENT Official Receipt N/A

PREPARE
Locational Engr. R’Nie
Clearance Peredas, Engr.
4 hrs. Mark Arwin
Approve Urban, Engr.
Locational Miles Joshua
Clearance Dallong
ISSUE Engr. R’Nie
CLAIM PA/LC/DP PA/LC/DP 1 minute Peredas
MAXIMUM PROCESSING TIME = 10 days 5 hours and 8 minutes
3. ISSUANCE OF DEVELOPMENT PERMIT/LOCATION

259
CLEARANCE FOR CELL SITE
A Development Permit/Locational Clearance is required prior the

establishment of a Cell Site in accordance with the approved
Comprehensive Land Use Plan and Zoning Ordinance. The Development
260
Permit/Locational can be secured at the Municipal Planning and
Development Office.

REQUIREMENTS
a. Duly accomplished Locational Applicant
Clearance Application Form
b. Vicinity Map – Drawn to scale of Applicant
1:1,000 showing the exact
layout of proposed project
showing all structures, area,
and boundaries of lot (property
lines)
c. Site Development Plan – Drawn Applicant
to scale of 1:500 indicating the
layout of proposed project
showing all structures, area,
and boundaries of lot (property
lines).
d. Certified True Copy of Transfer Registry of Deeds/MASSO
of Title and Certified true Copy
of Tax Declaration not more
than three (3) months old upon
filing of application. In the
absence of the foregoing, a
Contract to Sell or Lease; or
written and duly notarized
owners consent to use.
e. Current Tax receipt or Non-Tax
Delinquency Certificate
f. Survey Plan of the lot/s as Applicant
described in the Certificate
of Title of lots subject of the
application.
g. Certified True Copy of National NTC
Telecommunications
Provisional Authority (PA). In
the absence of the foregoing
Certificate of Public
Convenience and Necessity
(CPCN) or Certificate of
Registration to provide
261
Telecommunication Services
262
which may operate the wireless
communication.
h. Environmental Compliance PENRO
Certificate (ECC)
i. Conversion Order from the DAR
Department of Agrarian Reform
(DAR) if the project is located
within agricultural area/zone.
j. Radiation evaluation Report DOH
from the Radiation Health
Service of the Department
of
Health.
k. Written Consent Applicant
l. Subdivisions
m. Approval of the governing HOA

body/board of the duly
constituted Homeowners
Association (HOA) if base
station is located within a
residential zone with
established HOA and including
all members whose properties
are adjoining the proposed site
of the base station.
n. In the absence of an Barangay Hall
established HOA,
consent/affidavit of non-
objection from majority of actual
occupants and owners of
properties within a radial
distance equivalent to the
height of the proposed base
station measured from its base,
including all those whose
properties is adjoining the
proposed site of the base
station.
1. BUILDINGS
a. Bill of Materials and Cost Engineer
Estimates
263
b. Authorization of persons Applicant
allowed to follow-up the
clearance.
FEES
CLIENT STEPS TO BE
PAID
SECURE Application ISSUE 1 minute Engr. R’Nie
Form & List of Application Peredas
Requirements Form and
N/A
List of
Requiremen
ts
SUBMIT duly EVALUATE/ N/A 10 days Engr. Mark
accomplished REVIEW Arwin Urban
application form with Application
complete requirements Documents
to the MAYOR’S Office submitted
(transmitte
d from the
MO)
CONDUCT N/A 4 hrs. Engr. R’Nie
Ocular Peredas, Engr.
inspection, Mark Arwin
Prepare Urban, Engr.
and submit Miles Joshua
Zoning Dallong, Gil
Report, Sorilla
application
and docs. to
the MO
SB N/A SB
deliberates
on the
Approval/de
nial of DP
(thru Res.)
and furnish
copy
thereof to
MPDO/ZO
Present
O.R. to
Zoning
Officer
RECEIVE Order of Prepare Ᵽ 6,000.0 1 minute Engr. R’Nie
Payment and PAY Order of Minimum; Peredas/Engr.
corresponding fee/s at Payment Ᵽ6,000.00 Mark Arwin
the MTO (Window 3) + (1/10 o Urban
264
1% of
cos
excess of 6 minutes Revenue
million) Collection Clerk
CLAIM the Issue DP/LC N/A 1 minute Engr. R’Nie
Development Peredas
Permit/Locational
Clearance
4. ISSUANCE OF LOCATIONAL CLEARANCE for

FUNERAL RECEIVING OFFICE
A Locational Clearance is required prior the establishment of a Funeral
Receiving Office to ensure compliance with the approved Comprehensive
Land Use Plan and Zoning Ordinance. The Locational/ Zoning Clearance
can be secured at the Municipal Planning and Development Office.
Office or
Division:
Type of
GOVERNMENT TO CLIENT
Transaction:
REQUIREMENTS
a. Duly accomplished Locational Applicant
b. Duly Accomplished Pro-Forma Applicant
Affidavit Form
c. Certified True Copy of R.D
Transfer Certificate of Title
d. Affidavit of consent if Applicant
applicable
e. Deed of Sale if applicable Applicant
f. Certified True Copy of Tax MASSO
Declaration
g. Current Tax Receipt of Non- MTO
Tax Delinquency
f. Vicinity Map – Drawn to scale Applicant
of 1:10,000 showing clearly and
specifically the location of the
proposed site and all existing
adjacent land
265
uses/establishments within two-
meter radius.
e. Site Development Plan – Applicant
Drawn to scale of 1:200
indicating lot property
boundaries, building layout and
future expansion area (if any),
entrance and exit to the main
service road and parking.
h. Floor Plan showing the Applicant
different areas.
i. Duly accomplished Locational Applicant
j. Duly Accomplished Pro-Forma Applicant
Affidavit Form
FEES
CLIENT STEPS TO BE
PAID
SECURE Application ISSUE N/A 5 minutes Engr. R’Nie
Requirements Form and List
of
Requirements
SUBMIT duly EVALUATE/R N/A 20 minutes Engr. Mark Arwin
accomplished EVIEW Urban
application form, Documents
complete with submitted
requirements CONDUCT N/A 4 hrs. Engr. R’Nie
Ocular Peredas/Engr.
Inspection Mark Arwin Urban,
Engr. Miles
Joshua Dalong Gil
Sorilla
SB N/A SB
deliberates on
the
Approval/deni
al of DP (thru
Res.) and
furnish copy
thereof to
MPDO/ZO
Present O.R.
to Zoning
Officer
266
With Violation: N/A
Submit Affidavit of No
Objection and continue
process
Prepare N/A 30 minutes Engr. Mark Arwin

Order of Urban/Engr. R’Nie
Payment Peredas
PAY corresponding PAY the Ᵽ 6,000.0 6 minutes Revenue
fee/s at the MTO required fees Minimum Collection Clerk
(Window 3) and Ᵽ6,000.00
PREPARE + (1/10
Official of 1% of
Receipt cost in
excess
of 2
million)
PRESENT Official PREPARE N/A 1 minute
Receipt to Zoning Locational
Officer Clearance MPDC
6 minutes
Approve LC
CLAIM the Locational CLAIM N/A 1 minute Engr. Mark Arwin

Clearance Approved LC Peredas Officer
5. ISSUANCE OF LOCATIONAL CLEARANCE

FOR MARKET ESTABLISHMENT
A Locational Clearance is required prior the construction of MARKET
ESTABLISHMENT in order to ensure compliance to the Comprehensive
Land Use Plan and Zoning Ordinance of the Municipality. The Locational/
Zoning Clearance can be secured at the Municipal Planning and
Development Office.
Office or
Division:
Type of
Transaction:
REQUIREMENTS
267
1. Letter of Application Applicant
2. Vicinity Map drawn to a Engineer/Architect
scale of 1:10,000 showing
the exact location of
proposed site and all
existing land
use/establishments within
500 meters radius from the
proposed site in access
road leading to it.
3. Site development plan Engineer/Architect
drawn to scale of 1:200
indicating lot property
boundaries, circulation/road
network, parking, building
site, buildable area, future
expansion, if any, signed
and sealed by a licensed
environmental planner.
4. Transfer Certificate of Title
or Contract of Lease or
Sale
5. Tax declaration (current MASSO
year)
6. Environmental Compliance ECC
Certificate (ECC) or
Certificate of Non-Coverage
(CNC) from the
Environmental Management
Bureau (EMB) Regional
Office as required under RA
10587, Philippine
Environmental Rules and
regulations.
7. Conversion Order (CO) or DAR
Exemption Clearance (EC)
from the Department of
Agrarian Reform (DAR), if
applicable.
AGENCY FEES TO PROCESSI PERSON
CLIENT STEPS
ACTIONS BE PAID NG TIME RESPONSIBLE
SECURE Application ISSUE 5 minutes Engr. R’Nie
Requirements Form and
N/A
List of
Requirement
s
ACCOMPANY Zoning Conduct N/A 4 hours Engr. R’Nie
268
Officer for an Ocular Ocular Peredas/Engr.
inspection inspection w/ Mark Arwin Urban,
the client Engr. Miles Joshua
Dallong, Gil Sorilla
SUBMIT duly Evaluate/revi N/A 25 minutes Engr. Mark Arwin
accomplished ew Urban
application form, Documents
complete with submitted
requirements
PAY corresponding PAY the *(Below 6 minutes Revenue

fee/s at the MTO required fees Ᵽ100,000.00= Collection Clerk
(Window 3) and Ᵽ1,200.00)
PREPARE (*over
Official Ᵽ100,000.00
Receipt -
Ᵽ500,000.00=
00,800.00)
(*over
Ᵽ500,000.00-
1M= 2,400.00
*(over Ᵽ1 M-
Ᵽ2M=Ᵽ3,600.0
*(over
Ᵽ2M=Ᵽ6,000.0
+(
+ (1/10 of 1%
cost in excess
Ᵽ2M)
PRESENT Official PREPARE N/A 5 minutes

Receipt to Zoning Locational
Officer Clearance
1 minute
Approve LC
MPDC
CLAIM the Locational CLAIM N/A 1 minute Engr. Mark Arwin

Clearance Approved LC Peredas Officer
269
6. ISSUANCE OF ZONING CLEARANCE FOR
BUSINESS PERMIT
A Zoning Certification is required prior to securing a New Business
Permit in order to ensure compliance to the Comprehensive Land Use
Plan and Zoning Ordinance of the Municipality. The Zoning Certification
can be secured at the Municipal Planning and Development Office.

REQUIREMENTS
1. Photo Copy of zoning Applicant
Clearance of the Building of
the proposed Business Site
for new business.
FEES
CLIENT STEPS TO BE
PAID
PRESENT Business RECEIVE N/A
Permit Application Form Business
Engr. R’nie
Permit 5 minutes
Peredas
Application
Form
CONDUCT N/A
ocular
inspection
(for new 4 hours
Engr. R’nie
business)
Peredas/Engr.
Mark Arwin
SIGN
Urban, Engr.
Business 5 minutes
Miles Joshua
Permits
Dallong, Gil
Application
Sorilla
Form
PREPARE N/A 7 minutes
Order of
Payment
*(Below
RECEIVE Ᵽ100,000.0
payment Ᵽ1,200.00)
PAY corresponding fees Revenue
and Issue (*over 6 minutes
at the MTO (Window 3) Collection Clerk
Official Ᵽ100,000.0
Receipt -
270
Ᵽ500,000.0
271
Ᵽ100,800.0
(*over
Ᵽ500,000.0
1M= 2,400
0)
*(over Ᵽ1 M
Ᵽ2M=Ᵽ3,60
00)
*(over
Ᵽ2M=Ᵽ6,00
00 + (
+ (1/10 of 1
of cost in
excess of
Ᵽ2M)
ISSUE N/A
CLAIM the Business Business Engr. R’Nie
1 minute
Permits
Permits Certification Peredas
Clearance
7. ISSUANCE OF LAND USE ZONING CERTIFICATION

Land Use Zoning Certification is requested by a taxpayer and/or any
individual for them to know the land use of the lot they own, whether
residential, commercial, industrial or institutional. This is being issued for
the purpose of ensuring compliance to the Comprehensive Land Use Plan
and Zoning Ordinance of the Municipality. The Zoning Certification can be
secured at the Municipal Planning and Development Office.

Type of
Transaction:
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Certified True Copy of Title, Tax Municipal Assessors Office
declaration, Current Tax Receipt,
Letter Request and Lot Plan
having a radius of 500 meters duly
signed by a Geodetic Engineer
AGENCY FEES TO PROCESSI PERSON
CLIENT STEPS
ACTIONS BE PAID NG TIME RESPONSIBLE
SUBMIT Letter Request RECEIVE N/A
for Zoning Certification Letter
5 minutes Engr. R’nie Peredas
and Secure List of Request,
Requirements review
272
attachments
schedule
date for site
inspection
CONDUCT N/A Engr. R’Nie
Site Peredas/Engr. Mark
inspection, 4 hours Arwin Urban, Gil
and Sorilla Engr. Miles
PREPARE Joshua Dallong
inspection
Report
thereafter
*(below
Ᵽ2M=Ᵽ2,
400.00)
*(over
PREPARE
Ᵽ2M= Revenue Collection
Order of 6 minutes
RECEIVE Order of Ᵽ2,400.00 Clerk
Payment
+(1/10 of
Payment and PAY
1% of cost
corresponding fees in excess
at the MTO (Window of Ᵽ2M)
3)
RECEIVE N/A
payment
Revenue Collection
and ISSUE 6 minutes
Official Clerk
Receipt
PREPARE N/A
Zoning
5 minutes Engr. Mark Arwin
Certification
PRESENT Official Urban/Engr.
Receipt APPROVE
R’Nie Peredas/
1 minute MPDC
Zoning
Certification
N/A
RECORD
CLAIM Zoning and ISSUE Engr. R’Nie
1 minute
Certification Zoning Peredas
Certification
8. ISSUANCE OF LOCATIONAL CLEARANCE FOR

CHANGE IN OCCUPANCY
A change in occupancy is requested by any individual Building Owner for
the change of his/her existing structure from residential to commercial,
industrial or institutional. This is being issued for the purpose of ensuring
compliance to the Comprehensive Land Use Plan and Zoning Ordinance
of the Municipality. The Zoning Certification can be secured at the
Municipal Planning and Development Office.
273
274
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Zoning Clearance of the MPDC; Municipal Assessors Office,
Building, Tax declaration, and Municipal Treasurers Office
Certificate of non-tax
delinquency
FEES
CLIENT STEPS TO BE
PAID
SUBMIT Letter Request RECEIVE
for Zoning Certification Letter
and Requirements Request,
review Engr. R’nie
N/A 5 minutes
attachments Peredas
& schedule
date for site
inspection
CONDUCT N/A Engr. R’nie
4 hours
Site Peredas/Engr.
inspection Mark Arwin Urban,
Engr. Miles
Joshua Dallong,
5 minutes
Gil Sorilla
Without Violation: PREPARE N/A 7 minutes Engr. R’Nie
Proceed immediately to Order of Peredas/Engr.
Step 5 Payment Mark Arwin Urban
With Violation: Receive

Order of Payment
Ᵽ600.00 5 minutes Engr. Mark

+ (1/10 Urban/Engr. R’Nie
PREPARE of 1% in Peredas
PAY the required fees Change of excess
Occupancy of Ᵽ
200,00.
00)
CLAIM Change of RECORD N/A
Occupancy Certification and ISSUE
Zoning Engr. R’Nie
1 minute
Certification Peredas
275
9. AGRICULTURAL LAND USE
CONVERSION/AGRICULTURAL LAND,
INSTITUTIONAL, COMMERCIAL AND INDUSTRIAL
LAND USE CONVERSION, LAND REVERSION
FROM OTHER USES TO AGRICULTURAL USE
All owners, individuals/persons/corporations and/or developers of the
above-mentioned projects are required to secure a clearance from the
Municipal Government and subsequently conversion clearance if
applicable from the Department of Agrarian reform.

1. Zoning Clearance of the
Building, Tax declaration, and
Certificate of non-tax
delinquency
2. Certified True Copy of Tax

Declaration plus three (3)
photocopies (for land use
conversion/Agri’l. land
reclassification)
3. Certificate of Non-Tax
Delinquency
4. Certification from the
Department of Agriculture that
such land has ceased to be
economically feasible and
sound for agricultural
purposes.
5. Barangay Clearance from the
Barangay Concerned.
6. Three (3) blue print copies of Applicant
the Sketch Plan with Vicinity
Map duly signed by a
registered geodetic engineer.
7. Site inspection of the subject MPDC
lot.
8. Official Receipt of Payment of MTO
276
Processing Fees
9. Other requirements deemed MPDC
necessary
10. Certified True Copy of Tax MASSO; DAR;DENR;PENRO
photocopies (for land use
conversion/Agri’l.
land reclassification)
FEES
CLIENT STEPS TO BE
PAID
ISSUE
SECURE Application
Engr. R’nie
Application Form Form and List N/A 5 minutes
Peredas
and list of of
Requirements Requirements
SUBMIT Duly filled Up EVALUATE N/A 1 hour Engr. Mark Arwin
Application Form Submitted Urban
complete with documents
requirements
N/A 4 hours Engr. R’Nie
CONDUCT
Peredas/Engr.
Ocular
Mark Arwin Urban,
inspection
Gil Sorilla, Engr.
together
Miles Joshua
with the
Dallong
applicant
ENDORSE to N/A 30 minutes Engr. Mark Arwin
the Urban
Sangguniang
Bayan (SB) for
their Approval
N/A 5 minutes Engr. R’nie
ISSUE Peredas
RECEIVE approved
Approved
application
Application
277
10. ISSUANCE OF
EXCAVATION/BACKFILLING/BLASTING
PERMIT
A Permit required prior to the conduct of small, medium, or large
excavation/backfilling/blasting activities for purpose of foundation
structure, road opening, and or ground leveling.

1. Certified True Copy of Applicant
Certified True Photocopy
of Title plus three (3)
photocopies
2. Certified True Copy of Tax MASSO
photocopies
3. Certificate of Non-Tax MTO

Delinquency
4. Barangay Clearance from Barangay Hall
the Barangay Concerned.
5. Three (3) blue print copies Applicant
of the Sketch Plan with
Vicinity Map duly signed by
a registered geodetic
engineer.
6. Proposed Scheme of the lot Applicant
to be excavated (for
excavation)
7. Site Inspection of the PNP
subject lot.
8. Blasting license of the PNP
blaster
9. Environmental Compliance
Certificate
10. Official Receipt of Payment MTO
of Processing Fees
11. Other requirements PNP
deemed necessary.
SERVICE FEES TO PROCESSIN PERSON
CLIENT STEPS
PROVIDER BE PAID G TIME RESPONSIBLE
278
ISSUE Permit N/A 1 minute Engr. R’Nie
SECURE
Application Peredas
Application Form
Forms and the
and list of
List of
Requirements Requirements
SUBMIT Duly filled N/A Engr. Mark Arwin
EVALUATE Urban
Up Application 2 hours
Submitted
Form complete
documents and
with requirements
N/A Engr. R’Nie
Peredas/Engr.
CONDUCT Mark Arwin
4 hours Urban,Gil Sorilla,
Ocular inspection
Engr. Miles Joshua
Dallong
PREPARE Order N/A 7 minutes Engr. R’Nie
of Payment Peredas
*(below 5 minutes Revenue Collection
Ᵽ2M=Ᵽ2, Clerk
400.00)
*(over
RECEIVE
PAY the required Ᵽ2M=
payment and
fees Ᵽ2,400.0
ISSUE Official
0+(1/10
Receipt
of 1% of
cost in
excess of
Ᵽ2M)
PRESENT Official
PREPARE and N/A Engr. Mark Arwin
Receipt and Approve THE Urban/Engr. R’Nie
RECEIVE permit Permit and 5 minutes Peredas/MPDC
ISSUE Approved
permit
279
11. TECHNICAL ASSISTANCE
Technical assistance is provided to all barangays in the Preparation of

Work, Detailed Estimates, Plans, as well as the implementation of
Barangay Funded, Downloaded Funds from different funding agencies,
and Infrastructure projects for funding.

1. Request (Verbal or MPDO
written/Annual Investment
Plan) containing the project
being requested for
programming/Resolution for
Funding.
.
SERVICE FEES TO PROCESSING PERSON

CLIENT STEPS
PROVIDER BE PAID TIME RESPONSIBLE
REQUEST for the N/A Engr. R’Nie
RECEIVE Peredas
preparation of
Requests
Program of Work 1 minute
schedule
either verbally or
site
in writing
inspection
CONDUCT Site N/A Engr. Mark Arwin
inspection Urban/Engr. R’Nie
4 hours Peredas/Gil
Sorilla, Engr.
Miles Joshua
Dallong
-PREPARE POW N/A Engr. Mark Arwin
and Urban/Engr.
– transmit to the R’Nie Peredas,
MPDC for 10 days, 22 Engr.
signature (POW minutes Miles Joshua
reviewed and Dallong/MPDC
signed by the
MPDC)
N/A Engr. R’Nie
RECEIVE the ISSUE approved Peredas
2 minutes
Program of Work POW
280


For inquiries and follow-ups, clients may

email us at mpdc.nvbambang@gmail.com
281
MUNIPAL SOCIAL WELFARE AND
DEVELOPMENT OFFICE
CITIZEN’S CHARTER
2020 (1st Edition)
282
I. Mandate:
To lessen poverty and enable the poor, the vulnerable and the
disadvantaged families, communities and individuals for an
II. Vision:
Empowered individuals, families and communities living in a

progressive and peaceful community protected by a responsible
government.
III. Mission:
Empowering individuals, families, communities through

developmental programs, projects and services linking with the
government units, people organization, national government
agencies and non-government organizations geared towards
IV. Service Pledge:
We commit to deliver effective and appropriate programs and

services to our marginalized clienteles through efficient and
timely approach.
283
1. Issuance of PWD Identification Card and Booklet
The Person with Disability (PWD) ID Card is issued to identified and
qualified clients to avail benefits as authorized by the MAGNA CARTA for
DISABLED (R.A. 7277)
Benefits and Privileges:
PWD is entitled to discounts on medical and dental services, purchase of

medicines, basic commodities, transportation, admission fees in all
establishments and educational assistance.
Office or Division: Municipal Social Welfare and Development Office

Who may avail: Persons with Disability
Medical Certificate Rural Health Unit or client's physician
Birth Certificate Philippine Statistics Authority or Local Civil Registrar
Duly Accomplished PWD Registration form MSWD Office
2 pcs. 1x1 pic Photo house
1 pc. 2x2 pic
CLIENT STEPS
1. Submit duly 3 minutes
accomplished None
PWD Review submitted
Registration documents
form and
requirements Jeremie King F.
Pascua
2. Preparation of Prepare/Type PWD None 3 minutes
Administrative Aide III
PWD ID and ID and purchase
Purchase booklet
booklet
3. Issuance of PWD ID and None 1 minutes
PWD ID and purchase booklet
Purchase issued
booklet
Total 7 minutes
284
2. Issuance of Solo Parent's ID Card
The Solo Parent ID Card is issued to qualified beneficiaries for them to avail benefits and privileges embodied in the
Solo Parent’s Welfare Act.
Solo Parent – any individual who falls under any of the following categories:
1. Parent left solo or alone with the responsibility of parenthood due to:
1.1 A woman who gives birth as a result of rape and other crimes against chastity even without a final
conviction of the offender.
1.2 Death of spouse
1.3 Spouse is detained or is serving sentence for a criminal conviction for at least one year.
1.4 Physical and or mental incapacity of spouse as certified by a public medical practitioner.
1.5 Legal separation or de facto separation from spouse for at least one year.
1.6 Declaration of nullity or annulment of marriage as decreed by a court or church.
1.7 Abandonment of spouse for 1 year
1.8 Unmarried mother/father who has preferred to keep and rear his/her children instead of having
others care for them or give them up to a welfare institution.
2. A spouse, any family member, or a guardian of the child or children of an Overseas Filipino Worker
[OFW], provided that the OFW belongs to the low/semi-skilled worker and has been away for an
uninterrupted period of twelve (12) months;
3. An unmarried parent who keeps and rears the child or children;
4. A legal guardian, adoptive, or foster parent who solely provides parental care and support; and
5. Any relative within the fourth (4th) civil degree of consanguinity or affinity of the parent or legal guardian
who assumes parental care and support of the child or children as a result of death, abandonment,
disappearance, or absence of the parents for at least six (6) months.
Privileges:
1. Parental leave
2. Educational Benefits through DECS, CHED and TESDA
3. Livelihood Development Service
4. Counselling Service
5. Parent Effectiveness Service

Who may avail: Solo Parent
1.Proof of being a solo parent (any of the
following):
Death certificate of spouse Philippine Statistics Authority or Local Civil Registrar
Affidavit of 2 disinterested parties who knows Law Office
that you are a solo parent & no support from any
family member
Court Decision of Annulled Marriage Regional Trial Court (Family Court)
Birth Certificate of child/children ages 22 years Philippine Statistics Authority or Local Civil Registrar
old & below
2pcs. 1x1 ID Picture Photohouse
Barangay Captain Certification of Residency BLGU
285
Birth Certificate or Baptismal Certificate of Philippine Statistics Authority or Local Civil
minor child/children
2. Duly Accomplished Application form MSWD Office
3. 2 pcs 1x1 picture Photo house
CLIENT STEPS
1. Submit duly Accept and review None 3 minutes
accomplished accomplished form
form and and submitted
requirements requirements
2. Preparation of Prepare/Type Solo None 3 minutes
Solo Parent ID Parent ID Alma Joy A. Zamora
SWO-II
Focal Person for
3. Issuance of Solo Solo Parent ID None 1 minutes Family/Community
Parent ID issued and Women Welfare
Program
Total 7 minutes
286
3. Preparation of Social Case Study Report for Financial
and Medical Assistance from PCSO and other
agencies
Social Case Study Report is required from families or individuals in order
to avail financial and/or medical assistance from the Philippine Charity
Sweepstakes Office and other concern agencies.

Who may avail: Residents of Bambang in crisis situation needing linkages with other
possible sources of assistance
Clinical / Medical Abstract or Discharge Hospital where the client is admitted
Summary
Hospital Bill / Laboratory Requests / Medical Hospital where the client is admitted
Prescription
Doctor’s Prescription for purchase of medicines Hospital where the client is admitted
Laboratory Request for medical procedure or Hospital where the client is admitted
treatment
Abstract of Quotation Hospital where the client is admitted
Referral letter from the client’s attending Hospital where the client is admitted
physician

CLIENT STEPS
1.Submit the Check the None 5 minutes

requirements documents as to
to the Social completeness
Worker Joanne M. Felipe
2.Proceed for interview to Conduct interview None 10 minutes SWO-III
assigned social worker to client using the
General Intake Alma Joy A. Zamora
Sheet SWO-II
3.Return after 5 working Workers shall None
days conduct eligibility Xilca Mignonette D.
assessment through Pobre
home visit and SWO-I
collateral interview
and final writing of
the Social Case
Study Report
4.Issuance of Social Case Request the client None 1 minutes Any MSWD Staff
Study Report to acknowledge
receipt of the
SCSR Form on the
receiving
copy prior to
issuance.
287
Total 16 minutes
4. Provision of AICS (Assistance to Individual in

Crisis Situation)
It is the provision of limited assistance, in cash to individuals/families that
are hampered to function normally because of socio-economic
difficulties such as illness, death and or calamities. Said assistance is on
a one shot deal basis.
Who may avail: Stranded due to natural and human-induced disasters and other unforeseen
incidents
In crisis due to absence of income and brought by sudden lay-offs, illness,
death of breadwinner, and the like.
Letter of Request addressed to the Mayor Client
Medical certificate / Abstract (photocopy)
Hospital Bill – for hospital bill payment
(photocopy)
Quotation – for orthopedic implant, dialysis, Hospital where the client is admitted or client's
chemotherapy (photocopy) physician clinic
Doctor’s prescription – for medicines
(photocopy)
Laboratory request – for laboratory procedures
Barangay Certificate that client is in need of BLGU
transportation assistance
Burial Assistance: Statement of Account of Funeral Parlor
unpaid funeral service
Barangay Certificate of Indigency (original BLGU
copy)
Certification of no property Municipal Assessors Office
CLIENT STEPS
1. Submit the Check the documents 5 minutes
documents and as to completeness None Charmaine M. Lubong
proceed for and conduct interview Social Welfare Assistant
interview to client using the
Certificate of eligibility
form
2. Return after 3 days Prepare and process 1 day and 20 Roger G. Pungtilan Jr.
while voucher is the voucher None mins Administrative Aide III
on
process.
3. Claimed the Assist the client to
approved the Municipal None 1 minutes
financial Treasurer’s Office
assistance for the release of the
requested
assistance.
288
Total 1 day and 26
minutes
5. Pre Marriage Counseling

Assist would-be-couples towards informed decision about contracting
marriage, help married couples resolve marital conflicts and enrich conjugal
relationship.

Who may avail: Would-Be-Couples
Duly accomplished application form and MSWD Office
marriage expectation inventory
CLIENT STEPS
1. Accomplish Provide PMC
application form Application form None 30 minutes Miriam F. Pinaroc
and marriage and Marriage MSWDO
expectation Expectation
inventory Inventory answer
answer sheet sheet Joanne M.
2. Return for the Conduct session Felipe SWO-III
actual team with PMC team None 120 minutes
counseling (MSWD, RHU, Faith
session Based Org)
conducted every Alma Joy A.
Friday. Zamora SWO-II
3. Release of PMC
Certificate None 3 minutes
Issue PMC
Certificate Xilca Mignonette D.
Pobre
TOTAL 2 hours and 33 SWO-I
minutes
289
6. Issuance of Certificate of Indigency and Refferal
Letter to Indigent Clients
A Certificate of Indigency is a document that certifies a person that he/she
belongs to the marginalized sector. This document is being used in availing
of services of the Public Attorney’s Office (PAO), medical / financial, burial,
educational, transportation and other social services.
The Municipal Social Welfare and Development Office issues referral letter
as a form of intervention that helps the client access services of other
agencies in order to avail of needed assistance such as free legal assistance,
free psychological / psychiatric evaluation, monitoring and after care,
admission, temporary shelter, protective custody, and other social services

Who may avail: Residents of Bambang in crisis situation and needs to be linked to resources
that he/she needs
Barangay Certificate of Indigency BLGU
Medical Certificate and Hospital
Bill/Laboratory Requests/Medical Prescription
(should the referral letter will be used for
medical assistance) or Death Certificate Hospital
(should the referral will be used for burial
assistance).
CLIENT STEPS
1. Submit the Check the 3 minutes Miriam F. Pinaroc
documents and documents as to None MSWDO
proceed for completeness and
interview conduct of interview Joanne M. Felipe
to client SWO-III
2. Preparation of Prepare Certificate 3 minutes
Certificate of of Indigency/ None Alma Joy A. Zamora
Indigency/Referr Referral Letter. SWO-II
al letter
Xilca Mignonette D.
Pobre
SWO-I
3. Claim Certificate Request the client None 1 minutes
of Indigency/ to acknowledge
Referral Letter receipt of the
Certificate of Any MSWD Staff
Indigency/Refferal
Letter on the
receiving copy prior
to issuance.
TOTAL 7 minutes
290
7. Issuance of Fund Raising Permit
Issued to associations, organizations and the like governing fund raising
activities for charitable or public welfare purposes.

Who may avail: Association and organizations
Request letter/Endorsement letter addressed
to MSWDO
(Group Project) Constitution and by laws of
the group and Resolution requesting SEA Association and Organization
List of solicitors
Sample of Raffle Tickets, Bingo Card, etc.
Resolution to conduct Fund Raising campaign
CLIENT STEPS
1. Submit required Check the required None 3 minutes Joanne
documents documents as to M. Felipe
completeness SWO-III
2. Pay solicitation Prepare the fund 300.00
fee and submit raising permit
official receipt Treasurer's Office
3. Release of Fund Issue fund raising None 1 minutes Any

Raising Permit permit MSWD
Staff
TOTAL 4 minutes
8. Provision of Self Employment Assistance

291
Provision of interest – free capital assistance to family heads or group to
enable them to engage in income – generating projects.

Who may avail: Disadvantage families or group who wanted to gain opportunities to develop
positive work habits and attitudes, improve capacity to utilize labor and
income oriented community services.
to MSWDO Requesting Client/Organization
Project Proposal
CLIENT STEPS
1. Submit Check the required None 3 minutes
required documents as to Alma Joy A. Zamora
documents completeness SWO-II
Focal Person for
Family/Community
and Women Welfare
Program
2. Return after 3 Prepare and None
days while process voucher
voucher is on
process.
3. Release of Assist the client to None 1 minutes Roger G. Pungtilan Jr.
capital assistance the Municipal Administrative Aide III
Treasurer’s Office
for the release of
the requested
assistance.
TOTAL 4 minutes
292
9. Provision of Food for Work
It is the provision of food packs to disaster victims/displaced or distressed
persons in exchange for their services or involvement in undertaking
restoration and rehabilitation services.

Who may avail: Stranded due to natural and human-induced disasters and other unforeseen
incidents.
to MSWDO
List of participants who shall participate on the Requesting Client/Organization
rehabilitation project
Picture of Project to be rehabilitated
CLIENT STEPS
1. Submit Check the required None 3 minutes
required documents as to Joanne M. Felipe
documents completeness SWO-III
Emergency Welfare
Program Focal Person
2. Release of Release the food None 1 minutes Any MSWD Staff
Assistance packs
TOTAL 4 minutes
293


For inquiries and follow-ups, clients may contact us at

CP number 09776177242 or
email us at bambangmswd@yahoo.com
294
MUNICIPAL TREASURER OFFICE
CITIZEN’S CHARTER
2020 (1st Edition)
295
I. MANDATE
The municipal Treasurer’s Office is tasked to collect all monies and

revenues acquiring to the municipality and issue proper receipts,
therefore showing the date, the amount paid, the person’s name
making the payment upon which is paid. Disburse all municipal
funds and other funds entrusted to him by law or by competent
authority in accordance with duly authorized appropriations and
upon properly executed vouchers bearing the approval of the
proper authorities and perform other functions as prescribed by law
and ordinance.
II. VISION
As a frontliner in the entire local government finance machinery, We

see Municipal Treasurer’s Office that is responsive to the financial
requirements of a dynamic local government unit where taxes are
equitably collected and other government monies are properly
channeled to fuel a sustained economic growth for the municipality
of Bambang.
III. MISSION
To finance and support government operations in the pursuit of

providing efficient and effective delivery of services and facilities to
the people of Bambang.
IV. SERVICE PLEDGE
We commit to:
1. Guide the taxpayers in their day to day transactions and
collectively endeavor to achieve a public service that is
truly God-centered, customer-oriented ad efficiency driven.
2. Aspire to achieve with greater efficiency and in the shortest
possible time time, the delivery of every government
service rendered.
3. Respond to the various needs to each client, giving attentionto
each individual with the highest degree of professionalism
they expect to receive.
4. Attend all applicants or requesting parties who are within the
premises of the office prior to the end of official working
hours and during lunch break.
296
1. Collection of Real Property Tax
Owners of Land, Machineries and buildings have to pay real property taxes annually.
Taxes are percentage of the property’s taxable value. Taxable value is based on the
Municipal Assessor’s Schedule of fair Market Value.
Office or Division: Office of the Municipal Treasurer – Revenue Division

Type of Transaction: G2C, G2B, G2G
Who may avail: Citizens, Business Entities, or Government Agencies who have paid
their Real Property Taxes
1. Latest Real Property Tax Owner’s Copy
paymeny/Official Receipt
2. Certification fee payment/Official Treasurer’s Office
Receipt
1. GotoWindow 1, 1. Verification None 10 minutes Anelyn Lacuesta
2 or 3 and 1.1 Takes per tax Revenue
present the out declaration Collection Clerk I
requirements Real Allen Pardiñas
stated Propert Revenue
Collection Clerk I
y Tax
Primalyne W.
Account Guintab Revenue
Register Collection Clerk II
1.2 Comput
es tax
due
2. Pay the tax due 2. Prepares Please 10 minutes Anelyn Lacuesta
Official refer to per tax Revenue
Receipt Computati declaration Collection Clerk I
2.1 on below Allen Pardiñas
Revenue
Records
Collection Clerk I
the Primalyne W.
completed Guintab Revenue
transaction Collection Clerk II
Total Please 20 minutes

refer to
computati
on below
For ownership: For Transfer of Ownership:

Registration of branding iron 500 Registration of transfer
250
Registration of Ownership 200 Secretary’s Fee 100
LDF 3 Certificate of Transfer 10
Secretary’s Fee 100
Branding Iron 50
Certificate of Ownership 5
297
2. Certificate of Real Property Tax Payment
A certificate of Real Property Tax Payments is required in certain

transactions to prove that taxes have been paid and updated
Office or Division: Office of the Municipal Treasurer – Revenue Division

Type of Transaction: G2C, G2B, G2G
Who may avail: Citizens, Business Entities, or Government Agencies who have paid
their Real Property Taxes
1. Latest Real Property Tax Owner’s Copy
payment/Official Receipt
2. Certification fee payment/Official Treasurer’s Office
Receipt
CLIENT STEPS
1. Present the 1. Verifies None 3 minutes per Anelyn Lacuesta
latest official the property Revenue
receipt of docume Collection Clerk I
the Real nts Allen Pardiñas
Revenue
Property present
Collection Clerk I
ed Primalyne W. Guintab
Revenue Collection
Clerk II
2. Pay the 2. Receive ₱50.00 10 minutes Ralph Nelson b.

correspondin paymen per property Martinez
g fees t and Revenue
issues Collection Clerk I
Mario
Official
Batin Cash
Receipt Clerk
Rachelle F. Reyes
Cash Clerk I
Edgar H. Villar
Revenue
Collection Clerk I
3. Receives 3. Prepares None 10 minutes Anelyn Lacuesta
certification certification Revenue
2.1 Puts Collection Clerk I
dry seal Allen Pardiñas
Revenue
and
Collection Clerk I
gets it Primalyne W. Guintab
signed Revenue Collection
by the Clerk II
authoriz
ed
personn
el
298
2.2
Release
s the
certificat
ion
TOTAL ₱50.00 23 minute
s
3. Issuance of Community Tax Certificate
Community tax certificate is a legal identity document issued to every

inhabitant of the Philippines eighteen (18) years of age or over. It is used for
acknowledging a document before a notary public, takes an oath of office or
is appointed to a government position, receives a license or permit from a
government authority, pays government taxes or fees, receives money from
a public fund, transacts official business (such as business registration) or
receives salaries and wages.
Office or Division: Revenue Division

Type of Transaction: G2C, G2B
Who may avail: Residents only, 18 years of age and above
1. Old Cedula or filled up form Treasurer’s Office

CLIENT STEPS
1. Fill up the CTC 1. Verifies the None 5 minutes Anelyn Lacuesta
information slip. information Revenue
Present this given Collection Clerk I
along with your 1.2 Allen Pardiñas
Revenue
ID at any of the Prepares
Collection Clerk I
windows at the the Primalyne W. Guintab
Treasury Office. Community Revenue Collection
Tax Clerk II
Certificate Rachelle F. Reyes
Cash Clerk I
2. Sign and pay 3. Releases Please 3 minutes Ralph Nelson b.
the tax due the refer to Martinez
Community the Revenue
Tax schedule Collection Clerk I
Mario Batin
Certificate of
Cash Clerk
payment Edgar H. Villar
below Revenue
Collection Clerk I
TOTAL Please refer to

schedule of 8 minutes
299
payment below
TOTAL ₱50.00 23 minutes

Computation:
1. Individual
Basic Tax ₱5.00
For every ₱1,000.00 of gross income ₱but not exceed ₱5,000.00
2. Corporations:
Basic Tax ₱500.00
For every ₱5,000.00 of gross income ₱2.00 but not exceed ₱10,000.00
PENALTY:
24% interest shall be imposed on individuals or corporations securing their community tax
certificates after the last date of February of each year.
4. Registration and Transfer of Large Cattle
The owner of large cattle is hereby required to register ownership of said

cattle for which a below a registration fee fixed by an ordinance.
When large cattle is sold or its ownership is transferred to another person,
the sale or transfer shall be registered for which a Certificate of Transfer shall
be issued to the purchaser or new owner upon payment of transfer certificate
fee in an amount fixed by an ordinance.
The owner of large cattle shall register his owner’s brand and pay the brand
registration fee provided by ordinance.

Who may avail: All of owners of large cattle
1. Accomplished sketch of large cattle Treasurer’s Office
2. Certification of ownership issued by Office of the Punong Barangay
the barangay
3. Cedula Personal Copy
1. Present the 1. Verifies the None 1 minute Ralph Nelson b.
requirements documents Martinez
stated above presented Revenue
Collection Clerk I
Mario
Batin Cash
Clerk
2. Pay the 2. Receives Please 2 minutes Edgar H. Villar
corresponding payments refer to Revenue
fees and issues schedule Collection Clerk I
Official of
Receipt. payment
below
3. Receives the 3. Prepares Please 10 minutes Anelyn Lacuesta
300
Certificate of Certificate of refer to Revenue
Collection
Ownership or Ownership or schedule Clerk I

Certificate of Certificate of of Allen Pardiñas
Transfer Transfer payments Revenue
3.1 Gets it below Collection Clerk I
signed by Primalyne W. Guintab
Revenue Collection
the
Clerk II
authorized
officials
3.2 Release
the
certificate
schedule of
13 minutes
patyments
below
For ownership: For Transfer of Ownership:
Registration of branding iron 500 Registration of transfer
250
Registration of Ownership 200 Secretary’s Fee 100
LDF 3 Certificate of Transfer 10
Secretary’s Fee 100
Branding Iron 50
Certificate of Ownership 5
5. Payment of Business Tax
Any individual or corporation, who establishes, operate, conduct or maintain

their respective business within the Municipality is subject for business tax
payment annually. Taxpayer may choose to pay on an annual or semi-annual
basis.

Who may avail: Citizens, Business Entities with registered business establishments in
the municipality
1. Application form for Business Permit Business Permits and Licensing Office
2. Financial Statement File Copy
301
1. Secure 1. Verifies the None Please refer Regene M. Lopez
application completene to Citizens BPLO
forms ss of Charter
1.1 Fill up documents
application
forms
1.2 Present
complete
supporting
document
s
2. Pay the required 2. Prepares Please 10 minutes Floravel A. Vislenio
fees Official Receipt refer to Revenue Collection

2.1 Receives 2.1 Issues Official New Clerk II
official receipt Receipt Revenue Ralph Nelson b.
Tax Martinez
Revenue Collection
Code
Clerk I
Mario Batin
Cash Clerk
Edgar H. Villar
Revenue Collection
Clerk I
TOTAL Please 10 minutes

refer to
New
Revenue
Tax
Code
On Retailers
Gross sales/Receipts for the preceding year Rate of tax per Annum
400,000.00 or less 2.42%
More than 400,000.00 1.10%
6. Payment of Motorized Tricycle Operator’s Permit
All tricycles for hire operating within the municipality is subject for the annual
payment of MTOP.

Type of Transaction: G2C – Government to Citizen
Who may avail: Citizens with Public Utility Vehicle
1. Order of Payment Sangguniang Bayan Office
2. Application of MTOP Sangguniang Bayan Office
302
1. Present the 1. Prepares Please 10 minutes Ralph Nelson b.
requirements. official refer to Martinez
1.1 Pay the receipt schedule Revenue
fees due 1.1 Issues of Collection Clerk I
Mario Batin
1.2 Receive Official payments
Cash Clerk
Official Receipt below Edgar H. Villar
Receipt 1.2 Record Revenue
s the Collection Clerk I
transact
ion in Anelyn Lacuesta
the Revenue
MTOP Collection Clerk I
card Allen Pardiñas
Revenue
Collection Clerk I
Primalyne W. Guintab
Revenue
Collection Clerk II
New Revenue
10 minutes
Tax Code
New Renew
MTOP ₱70.00 MTOP ₱70.00
Franchise ₱30.00 Franchise ₱30.00
Application ₱20.00 Application ₱20.00
Regulatory ₱300.00 Regulatory
₱300.00
Sticker ₱30.00 Sticker ₱30.00
TarifF ₱30.00 ₱30.00
₱480.00
7. Payment of Fees with Order Payment
Order of Payment is an itemized list of fee/s to be paid for

documents/services requested to other offices already computed for, by the
person in charge.

Type of G2C – Government to Citizen
Transaction:
Who may avail: Citizens with Public Utility Vehicle
1. Order of Payment Office of the Municipal Registrar
 Birth, Marriage, Death
Certificate Civil
Registry Documents
 Certified true copies of Tax Office of the Municipal Civil Registrar

Declarations and other
certifications pertaining to
real properties
303
 Zoning certificate fee
MPDC Office
 Building Permit Fee,
Electrical Permit fee, Engineering Office
Occupancy Permit
fee
 Sanitary Inspection RHU Office

fee, Health Certificate
2. Cedula Owner’s Personal Copy
FEES
AGENCY PERSON
CLIENT STEPS TO BE PROCESSING TIME
ACTIONS RESPONSIBLE
PAID
1. Present 1. Receive Please 5 minutes Ralph Nelson b.

Order of s refer to Martinez
Payment Payme Order of Revenue
1.1 Pay nt paymen Collection Clerk
the 1.1 I Mario Batin
t given
Cash Clerk
fees Issues by office Edgar H. Villar
due Official concern Revenue
1.2 Receiv Receipt ed Collection Clerk
e I Rachelle F.
official Reyes
receipt Cash Clerk I
2. Proceed to 2..Prepare None Please refer to Citizen’s

the Office s Charter under the
Concerned documents Office concerned
Present the needed as
Official per nature
Receipt of
and receive transaction
the
documents
requested
TOTAL Please refer
to New
5 minutes
Revenue
Tax Code
8. Additional Services
Order of Payment is an itemized list of fee/s to be paid for

documents/services requested to other offices already computed for, by the
person in charge.
Office or Division: Cash Division
304
Type of G2C, G2G
Transaction:
Who may avail: All
1. Identification Card Personal Copy
2. Authorization Letter Payee
FEES
AGENCY PERSON
ACTIONS RESPONSIBLE
PAID
Disbursements 1. Verifies None 3 minutes Mary Joy V.
(For Checks) identification Orbillo
1. Proceed to card of payee Cash Clerk I
the 1.1 Releases
Lorayne
personnel in the check
Violeta Clerk II
charge of
the
releasing of
checks.
1.1 affix
signature
on the
Check
Registry
and on the Flomy R. Salviejo
receiving Local Treasury
part of the Operations
Disburseme Manual III
nt Voucher
TOTAL None 3 minutes
Office or Division: Cash Division

Type of G2C, G2G
Transaction:
Who may avail: All
1. Identification Card Personal Copy
2. Authorization Letter Payee
FEES
AGENCY PERSON
ACTIONS RESPONSIBLE
PAID
305
Dirbursements 1. Verifies None 3 minutes Lyn B. Cia
(Salaries and signature of Local
Wages) payee on Treasury
1. Go to the the patrol Operations
officer I
designated 1.1 Pay the
Disbursing amount
Officer and due
affix
signature
on the
payroll.
TOTAL None 3 minutes
306



CP number 09178193796
307
PUBLIC MARKET & SLAUGHTERHOUSE
OFFICE
CITIZEN’S CHARTER
2020 (1st Edition)
308
I. MANDATE
The office of the Public Market and Slaughterhouse of Bambang, Nueva Vizcaya is
commissioned to collect revenues from various sources; Stall and Space Rentals; Slaughter
Fees, Promotional and Advertisement Fees, Ad Valorem Taxes, fees from Transient Buyers
and others.
II. VISION
By 2022, the office of the Public Market and Slaughterhouse will be Self-Sufficient and
Independent collecting body of the Local Governemnt of Bambang.
III. MISSION
Comprehensive revenue collection through competent and consistent personnel extending
efficient services geared towards the Socio-Economic
IV. SERVICE PLEDGE

The Bambang Public Market Adminsitration and its personnel, under the able leadership of the
Local Chief Executive, commits itself to serve the people of this municipality with utmost
diligence by ensuring the steady flow of clean, fresh and hygienic food supply which are free
from harmful microbes as well as dangerous chemicals.
Along with this, we are committed to ensure that the prices of basic commodities are within
legal standards. Furthermore, we pledge to keep the entire market place and the
slaughterhouse, as well clean, safe and secured from any threats and danger that would imperil
the personal safety of every stall owners and the buying public, as well.
309
1. Provision of Contract to lease market stall or space
The Public Market consists of different sections:
DRY GOODS, GROCERY, RTW & TAILORING, MEAT & FISH, DRIED
FISH, FRUITS & VEGETABLES, EGG & PROCESSED MEAT
PRODUCTS, FLOWER, EATERY, RICE & BREAD, PERFUMERIES,
PLATERIA and FOOTWEAR Sections.
Lease contracts are awarded to qualified tenants who wish conduct

business in the Public Market and willfully abide with existing rules and
regulations. Contracts to lease Market Stall/Space are to be renewed on
the first month of the preceding year otherwise, failure as such may
recourse to the revocation and cancellation of their contracts.
Office or Division: PUBLIC MARKET & SLAUGHTERHOUSE OFFICE

Who may avail: ALL STALL STAKEHOLDERS & SPACE OCCUPANTS
Government Issued Identification Card Any Government Agency
Recent Community Tax Certificate Municipal Treasurer's Office/Barangay Hall
Police Clearance Police Station
Proof of Residency Barangay Hall
CLIENT STEPS
1. Submit Accept and review
Application or letter of intent to RODOLFO P.
Letter of Intent Lease Market AGNER, SR.
to Lease Market Stall or Space None 10 mins. Market Supervisor IV
Stall or Space with prescribed
and prescribed requirements ELEAZAR F.
requirements PINAROC
Market Supervisor III
2. Preparation of Prepare the

Lease Contract Contract to Lease None 15 mins JAKE G. FELIPE
and Photo Market Stall or Ticket Checker
Capturing Space and image
capturing. MICHELLE P.
VALENCIA
Ticket Checker
310
3. Assessment of Assess fees to be Privilege
Fees paid Fees and ROLANDO J.
Monthly JULATON, JR.
Rentals RCC I
vary from 30 mins.
its location
(please
311
refer to the JAKE G. FELIPE
NEW ROVIOLA Y.
MARKET FERNANDEZ
CODE) SANTOS R. CARO
Ticket Checker
4. Submit Lease Contract None 30 mins RODOLFO P.

documents to reviewed and AGNER, SR.
the Market recommended for Market Supervisor IV
Supervisor for approval of the
review and Mayor ELEAZAR F.
recommending PINAROC
approval of the Market Supervisor III
Mayor
5. Approval of Lease Contract None 30 mins.
Lease Contract approved by the
by the Municipal Municipal Mayor ROLANDO J.
Mayor JULATON, JR.
RCC I
6. Payment of Issued Official Assessed 10 mins
Fees Receipt Payments
JAKE G. FELIPE
ROVIOLA Y.
FERNANDEZ
7. Release of Released Lease None 10 mins SANTOS R. CARO
Lease Contracts Contracts to Lessee Ticket Checker
Total 2 hours and 15

minutes
2. Provision of Consumer Welfare Assistance

Consumer Welfare is one of the advocacies of Bambang Public Market.
This program is designed to address violations against CONSUMER
RIGHTS and CONSUMER WELFARE in partnership with the Department
of Trade and Industry (DTI).

Who may avail: ALL CONSUMERS
Consumer Welfare Complaints Form Consumer Welfare Desk
CLIENT STEPS AGENCY FEES TO PROCESSING PERSON
312
1. Secure and Provided Consumer None 5 mins
accomplish Welfare Complaints MICHELLE P.
Consumer Form VALENCIA
Welfare Ticket Checker
Complaints
Form
2. Submit Validate complain None 30 mins
Consumer MICHELLE P.
Welfare VALENCIA
Complaints Ticket Checker
Form
JAKE G. FELIPE
Ticket Checker
3. Send Letter of Letter of Invitation None 25 mins JAKE G. FELIPE

Invitation for for Confrontation Ticket Checker
Confrontation sent
Guard on duty
Aides on duty
4. Conduct of Confrontation None 30 mins RODOLFO P.

confrontation conducted and AGNER, SR.
with concerned issue settled Market Supervisor IV
parties
ELEAZAR F.
PINAROC
Market Supervisor III
Total 1 hour and 30

minutes
3. Provision of Permit to conduct Promotional Activities

Bambang Public Market accomodate PROMOTIONAL ACTIVITIES and
SALES as introduction of new products to the consuming public.

Who may avail: ALL CONSUMERS
Letter of Intent to conduct Promotional Activity Concerned Company
Pertinent Documents as to product Concerned Government Agencies
1. Submit Letter of Accepted, 5 mins
Intent to reviewed and MICHELLE P.
Conduct approved Letter of VALENCIA
Promotional intent to Ticket Checker
Sales for conduct promotional
313
sales
approval by the
Market
Supervisor Php 50.00
2. Assessment of Fees assessed per square 10 mins
Fees meter plus MICHELLE P.
Php 100.00 VALENCIA
Electricity Ticket Checker
JAKE G. FELIPE
Ticket Checker
3. Payment of Issued Official 10 mins Revenue Collector

Fees Receipt or Cash Clerks
Tickets
Ticket Checkers
Total 50 mins

Contact info: +63-914-82807



CP number +63-914-82807
314
RURAL HEALTH UNIT
CITIZEN’S CHARTER
2020 (1st Edition)
315
1. PROVISION OF GENERAL CLINICAL CONSULTATION
This provides medical assistance to any individual who needs medical
attention. This aims to diagnose, treat illnesses and provide appropriate
medical assistance.
Office or Division: RURAL HEALTH UNIT BAMBANG, NUEVA VIZCAYA

Who may avail: Patients that needs General Consultation and Management
1. If New: Secure Family Card/ Number
2. If Old: Present Family Card and Number RURAL HEALTH UNIT
CLIENT STEPS
1. Get a number and Call number given None 1 minute Analiza Alhambra
wait for the number to be Nurse II
called
Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
2. Go to the admission gather information None 7 minutes Analiza Alhambra
area for data gathering and data Nurse II
and vital signs and history
taking. Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
3. Provision of permanent register patients None Analiza Alhambra
family number for Nurse II
new patients.
Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
4. Physical examination Physical Assessment None 7 minutes Analiza Alhambra
and assessment of of patient Nurse II
patients by the nurse on
duty. Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
5. Proceed to the Management and None 10 minutes Dr. Anthony F. Cortez

Doctor’s room for treatment by the MHO
Consultation, Doctor
management and
316
treatment
6. Go back to the Nurse’s Instructions given and None 5 minutes Analiza Alhambra
station for further services Nurse II
instructions
Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
Total 30 minutes
2. PROVISION OF MEDICO-LEGAL SERVICES

This service provides medico-legal examination and treatment for victims of
abuse and accidents

Classification: Simple/Complex/Highly Technical
Who may avail: Clients that needs medico-legal
CLIENT STEPS
1. Get a number and Call number given None 1 minute Analiza Alhambra
wait for the number to be Nurse II
called
Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
2. Go to the admission gather information None 7 minutes Analiza Alhambra
area for data gathering and data Nurse II
and vital signs and history
taking. Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
3. Provision of permanent register patients None Analiza Alhambra
family number for Nurse II
new patients.
Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
317
4. Physical examination Physical Assessment None 5 minutes Analiza Alhambra
and assessment of of patient Nurse II
patients by the nurse on
duty. Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
5. Proceed to the Management and None 10 minutes Dr. Anthony F. Cortez

Doctor’s room for treatment by the MHO
Consultation, Doctor
management and
treatment
6. Go back to the Nurse’s Legal papers and Php 250 5 minutes Analiza Alhambra
station for further Instructions Given to Nurse II
instructions
Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
Php 250 28 minutes

TOTAL
3. ISSUANCE OF
HEALTH/MEDICAL/DENTAL
CERTIFICATES
This provides medical certificates for driver’s license applicant, for
employment and for
students prior to enrolment and other purposes.

Who may avail: Patients that needs Dental Services
CLIENT STEPS
1. Register of client’s Log Call number given None 1 minute Febelyn Feliciano
book at Dental Office Dental Aide
a. Assessment gather information None 7 minutes Febelyn Feliciano

b. Blood Pressure taking and data Dental Aide
Go back to the Municipal Checking and None 5 minutes Analiza Alhambra

Health Office for: validation of Nurse II
a. assessment and requirements
examinations Randy Fernandez
318
b. issuance of medical / Nurse I
health certificate
Rose Mary Valido
Clerk
Total Php 50 - 13 minutes
Medical
Cert./ 50
4. PROVISION OF DENTAL SERVICES

These services are available to adults, pregnant mothers, pre-schoolers and
school age children to prevent and treat dental diseases. Dental Consultation
and Tooth Extraction are Available Mondays to Fridays (8 am – 12 pm; 1 pm
– 5 pm).

Who may avail: Patients that needs Dental Services
1. Register of client’s Call number given None 1 minute Febelyn Feliciano
Log book at Dental Dental Aide
Office
a. Assessment gather information None 7 minutes Febelyn Feliciano
b. Blood Pressure taking and data Dental Aide
2. Pay the required fees instruction to client for Php 100 5 minutes Treasury Staff
at the Municipal Treasury payment at the LGU extraction
Office treasury
3. Wait for your number to Checking and Dentist on Duty
be called for treatment at validation of
RHU dental office Requirements
Dentist Performs:
a. Tooth Examination
b. Tooth Extraction
c. Post Extraction
Instruction about oral Febelyn Feliciano

care and prescribe Dental Aide
medicines
Total Php 13 minutes
100.00
319
5. PROVISION OF LABORATORY SERVICES
This division offers routine Laboratory Services

Who may avail: Patients and Clients that needs Laboratory Services
CLIENT STEPS
1. Get order of Call number given None 2 minutes Febelyn Feliciano
payment from the Dental Aide
nurse
2. Pay the required fees
at the Municipal
Treasury Office
3. Return to the gather informations None 7 minutes Febelyn Feliciano
laboratory for the and data Dental Aide
Collection/extraction of
specimen.
CBC Php 150
Hgb/Hct Php 100
Hgb Php 50
Platelet Php 100
Urinalysis Php 100
Fecalysis Php 50
Pregancy Test Php 150
ABO Typing Php 100
IgG/IgM Php 450
Sputum Staining Free
Gram Staining Php 150
HBSAg Php 250
PPD Pgp 150
TIPHA Php 300
HIV Php 300
Sperm Analysis Php 250 Half day
Bleeding Time Php 50
Clothing Time Php 50
KOH Php 50
Malarial Smear Php 150
FBS Php 150
BUA Php 150
BUN Php 150
Cholesterol Php 150
Creatinine Php 150
TAG Php 150
HDL Php 150
LDL/VL/DL Free
 20 %
discount for
320
Senior
321
Citizen
 Free for
Sputum,
CBC,
Urinalysis
4. Perform test instruction to client for Febelyn Feliciano

-wait for laboratory results payment at the LGU Dental Aide
treasury
5. Give result to the
physician or requesting
nurse
Total
6. PROVISION OF MATERNAL CARE SERVICES

This service is provided at BHS. One of the objectives of the LGU’s health
program is to provide maternal care services to pregnant, parturient, and
lactating mothers for comprehensive maternal care.

Transaction:
Who may avail: Patients that needs Maternal Services (AnteNatal Care)
3. Pink Card (HBMR) Record
CLIENT STEPS
1. Get order of payment Call number given None 2 minutes All Assigned midwives
from the nurse on duty to all BHS
2. Wait for the staff to a. For new clients - None 10 minutes All Assigned midwives
accomplish your Home issuing and filling on duty to all BHS
Based Maternal up of the Home
Record(HBMR)/Pink Based Maternal
Card Record
b. Weighing
Get Vital Signs
3. Go to the examination a. Perform Abdominal None 20 minutes All Assigned midwives

area and wait for your turn Examinations on duty to all BHS
b. Injection of
Tetanus Toxoid
vaccine will be
done as scheduled
c. Conduct Health
Education on
Proper Nutrition and
322
d. Maternal Care
Refer Complicated
Pregnancies and
laboratory routine
examination for
pregnant women
Total 20 minutes
7. PROVISION OF POST PARTUM SERVICES-HOME VISIT

It is rendered to all post-partum clients regardless of her place of delivery

Who may avail: Patients that needs Maternal Services (POST partum / Home Visits)
3. Pink Card (HBMR) Record
CLIENT STEPS
1.The client will visited Home Visits None 2 minutes All Assigned midwives
within 24 hours care on duty to all BHS
2. Physical examination, a. Perform Abdominal None 10 minutes All Assigned midwives

assessment, and vital Examinations on duty to all BHS
signs of the mother and b. Injection of
baby Tetanus Toxoid
vaccine will be
done as scheduled
c. Conduct Health
Education on
Proper Nutrition and
d. Maternal Care
Refer Complicated
Pregnancies and
laboratory routine
examination for
pregnant women
3. Post-Partum health Health IEC None 20 minutes All Assigned midwives

teaching on duty to all BHS
Total 32 minutes
323
8. PROVISION OF WELL – BAY SERVICES
One of the objectives of the LGU’s health program is to immunize children

based on the Expanded Program of Immunization.
NOTE: Immunization is scheduled once a month for every

barangay. Vaccines are free of charge.
Vaccines Available:
a) BCG
b) Hepa B1, Hepa B2, Hepa B3
c) DPT1, DPT2, DPT3
d) OPV1, OPV2, OPV3
e) Measles Vaccine
f) Inactivated Polio Vaccine (IPV)
Haemophilus Influenza Type B vaccine (HiB)

Who may avail: Patients that needs Immunization (EPI)
3. Immunization card
CLIENT STEPS
1. Get a number and wait None 1 minute All Assigned midwives
for the number to on duty to all BHS
be called.
2. Go to the admission 10 minutes
area and register.
3. Wait for the staff to a. Baby will None 20 minutes All Assigned midwives
accomplish Under six be on duty to all BHS
Card/Immunization Card weighed.
b. Immunization
Card will be filled
up
c. For new clients:
Immunization Card
will be given
4.Bring baby to the a. Baby will None 20 minutes All Assigned midwives
Immunization be immunized on duty to all BHS
Midwife will give Post-
immunization
Instructions.
Total 51 minutes
324
9. PROVISION OF FAMILY PLANNING SERVICES
The program covers the following services:
the family planning method chosen; and medical management of problems

resulting from the method used
Who may avail: Patients that needs Family Planning Services
3. FP Record/ card BHS/ RHU
CLIENT STEPS
1. Go to the admission Data gathering and None 1 minute
area and register. registration Analiza Alhambra
Nurse II
Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
All Assigned midwives

on duty to all BHS
2. Go to Person-in- history taking and None 5 minutes Analiza Alhambra
charge to be evaluated pelvic examination to Nurse II
through medical & determine if IUD is not
obstetrical-gynecological contraindicated. Randy Fernandez
Nurse I
Rose Mary Valido

Clerk

on duty to all BHS
3. Proceed to the FP RH instructions/ health None 30 minutes Analiza Alhambra
Room for counseling education Nurse II
Randy Fernandez
Nurse I
325
Rose Mary Valido
Clerk

on duty to all BHS
4. Patients/Clients Receives Give FP of choice None 5 minutes Analiza Alhambra
FP Supply Nurse II
Randy Fernandez
Nurse I
Rose Mary Valido

Clerk

on duty to all BHS
5. Sign in to FP service Record None 5 minutes Analiza Alhambra
record and to the Nurse II
Dispensed to User logbook.
Randy Fernandez
Nurse I
Rose Mary Valido

Clerk

on duty
Total 46 minutes
10. PROVISION OF PRE-MARRIAGE COUSELING

(PMC)
PMC seminar conducted once a week intended to would be couples prepare
them to cope
on married life as a pre-requisite in securing marriage license under Article 16
of the new family code.

Who may avail: Couples that needs Pre Marriage Counseling

326
1. Register couple in the Data gathering and None 1 minute
PMC Log Book registration Analiza Alhambra
Nurse II
Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
2. Come back on the history taking and None 5 minutes Analiza Alhambra
scheduled date of PMC pelvic examination to Nurse II
Seminar determine if IUD is not
contraindicated. Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
3. Participants will proceed Topics discussed None 30 minutes Analiza Alhambra

to Library Room for the by: PMC-Task Force Nurse II
conduction of seminar.
Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
4. Issuance of PMC Issue PMC 5 mins none 30 minutes Analiza Alhambra

Certificate after Lecture proper Nurse II
Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
Total 41 minutes
11. PROVISION OF ANTI-TUBERCULOSIS DRUGS
This service provides free tuberculosis drugs based on the TB-DOTS

program. It is available for all cases diagnosed with pulmonary tuberculosis.
Sputum examination and Anti TB- drugs are given free to patients.
Who may avail: Patients who needs Anti-TB Medications

327
1. Get a number Wait for your number None 1 minute
to be called. Analiza Alhambra
Nurse II
Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
2. Go to the admission history taking and pelvic None 5 minutes Analiza Alhambra
area for data gathering, examination to Nurse II
vital signs, history taking determine if IUD is not
and assessment. contraindicated Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
3. Go to the TB-PPD None 30 minutes Rose Mary Valido
room where you will get Clerk
sputum cup with
instructions. Amparo Gregorio
Medtech I
4. After collecting sputum None 5 minutes Rose Mary Valido

at the sputum collection Clerk
area, give the specimen
at the nurse’s station and Amparo Gregorio
wait for further Medtech I
instructions.
5. Come back the Rose Mary Valido
following day for the Clerk
second and
third specimen. Amparo Gregorio
Medtech I
6. Return the following
day for result at the
Admission Area and for
the initiation of the
treatment.
a. If sputum is treatment will

positive immediately be started
b. If sputum is come back to Rose Mary Valido
negative MHO after 2-4 Clerk
weeks for the
result of referral Amparo Gregorio
Medtech I
7. Go Back to TB-PPMD Client will Enroll on Rose Mary Valido
Nurse TB DOTS Program Clerk
Total 46 minutes
328
12. PROVISION OF ANTI-TUBERCULOSIS DRUGS-
PRIMARY COMPLEX
This service provides free tuberculosis drugs based on the TB-DOTS

program. It is available for all cases diagnosed with primary complex.
Who may avail: Patients who needs Anti-TB Medications in Children (Primary Complex)
2. If Old: Present Family Card and Number RURAL HEALTH UNIT BAMBANG
3. Referral Slip Referral Doctor
Nurse II
Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
2. Go to the admission history taking and pelvic None 30 minutes Rose Mary Valido
area for data gathering, examination to Clerk
and assessment. contraindicated
3. Pay the required fee None 30 minutes Rose Mary Valido
at the Municipal Clerk
Treasurer’s office
4. Proceed to the None 5 minutes Rose Mary Valido

Laboratory for PPD Test. Clerk
5. Come back after 3 If positive result client Rose Mary Valido

days for the reading of will be referred to the Clerk
PPD Test doctor for further
evaluation. Amparo Gregorio
Medtech I
6. Go Back to TB-PPMD Client will Enroll on Rose Mary Valido
Nurse TB DOTS Program Clerk
Amparo Gregorio
Medtech I
329
Total 46 minutes
13. PROVISION OF TREATMENT FOR ANIMAL BITES
The center has been accredited as animal bites center and provides
appropriate medical services for cases of animal bites
Who may avail: Patients who needs treatment for Anima Bites
2. If Old: Present Family Card and Number RURAL HEALTH UNIT BAMBANG
3. Referral Slip Referral Doctor
CLIENT STEPS
Nurse II
Randy Fernandez
Nurse I
Rose Mary Valido

Clerk
2. Go to the admission history taking and pelvic None 5 minutes Rose Mary Valido
area for data gathering, examination to Clerk
and assessment. contraindicated
3. Proceed to the Doctor’s None 30 minutes Rose Mary Valido
room for Consultation Clerk
management and
treatment
4. Get Referral for None 5 minutes Rose Mary Valido
Vaccination at Provincial Clerk
Health Office
5. Client will go back to Rose Mary Valido
RHU to return slip after Clerk
vaccination
Amparo Gregorio
Medtech I
Total 46 minutes
330
14. PROVISION OF ESTABLISHMENT
ENTERTAINMENT WORKER’S SMEARING
The Municipal Health Office performs routine weekly examination every

Wednesday for reproductive tract infection to EEWs

Who may avail: EEWs for Cervical Smearing
1. Official Receipt Treasury Office

CLIENT STEPS
1. Sign in Log book Wait for your None 1 minute
number to be Emerson Cajimat
called. Caien Nikko Planas
Jake Philip Bautista
2. Get the Slides with history taking and None 5 minutes Emerson Cajimat
name pelvic examination Caien Nikko Planas
to determine if IUD Jake Philip Bautista
is not
contraindicated
3. Proceed to None 5 minutes Emerson Cajimat
Examination Room and Caien Nikko Planas
wait for your turn to be Jake Philip Bautista
smeared
4. Wait for results None 5 minutes Emerson Cajimat
Caien Nikko Planas
5. Issuance/Return of If positive result None 1 minutes Emerson Cajimat

yellow card client will be Caien Nikko Planas
referred to the Jake Philip Bautista
doctor for further I
evaluation.
Total 42 minutes
331
15. ISSUANCE OF SANITARY PERMITS
This service is intended for business establishments requiring sanitary

permits to operate.

Who may avail: Clients Securing Sanitary Permits
1. Official Receipt Treasury Office

CLIENT STEPS
called. Sanitation Inspector
Caien Nikko Planas

Sanitation Inspector

Sanitation
2. Submit documents None 5 minutes Emerson Cajimat

for verification and Sanitation Inspector
assessment
Caien Nikko Planas

3. If the requirements
are complete, Client will
receive Health
sanitation reminders
and sanitary permit
4. Issuance/Return of None 1 minute Emerson Cajimat
sanitary permit Sanitation Inspector
Caien Nikko Planas


5. Issuance/Return of If positive result None 1 minute Emerson Cajimat
yellow card client will be Sanitation Inspector
referred to the
doctor for further Caien Nikko Planas
evaluation.
332
Total 7 minutes
16. ISSUANCE OF HEALTH CERTICATION

This service is intended for Food handlers, Tonsorial workers and GRO’s for
the completion of requirements in securing Sanitary Permit.

Who may avail: Clients Securing Health Certificates
1.Business Licensing Protocols BPLO

CLIENT STEPS
Caien Nikko Planas


2. Submit documents None 5 minutes Emerson Cajimat

for verification and Sanitation Inspector
assessment
Caien Nikko Planas

Sanitation
3. If the requirements
are complete, Client will
receive Health
sanitation reminders
and sanitary permit
4. Issuance/Return of None 1 minute Emerson Cajimat
sanitary permit Caien Nikko Planas
Total 7 minutes
333
17. ISSUANCE OF SANITARY ORDER
This service is intended to accommodate complaints and violation of the sanitary code and
take necessary actions.
1.Business Licensing Protocols BPLO

Caien Nikko Planas


2. Client will present the None 3 minutes Emerson Cajimat

Written Sanitation Inspector
complaints/petition
Caien Nikko Planas

2. Client inquires about None 5 minutes
the schedule of
inspection
3. Return the result for 1-2 days Emerson Cajimat

action taken Sanitation Inspector
Caien Nikko Planas


Total 9 minutes & 1-
2 days
334
18. ISSUANCE OF DISINTERMENT PERMIT
This service is intended to accommodate complaints and violation of the sanitary code and
take necessary actions.

1. Death Certificate of person to be exhumed Municipal
Civil Registry
Office
CLIENT STEPS
Caien Nikko Planas


2. Client will present the None 5 minutes Emerson Cajimat

Written Sanitation Inspector
complaints/petition
Caien Nikko Planas

Sanitation
3. Issuance of 5 minutes
Disinterment permit
Total 11 minutes
335
Contact info:



CP number
336
OFFICE OF THE SANGGUNIANG BAYAN
CITIZEN’S CHARTER
2020 (1st Edition)
337
II. MANDATE:
The Sangguniang Bayan as the legislative branch of the Local

Government Unit is mandated to legislate ordinances and resolutions
consistent to the provisions of Republic Act 7160 for the general
welfare.
III. VISION:
A Sangguniang Bayan that is dedicated, God-fearing, responsible and

transparent in legislation that is pro-people, totally developmental and
socially acceptable.
IV. MISSION:
To legislate ordinances and resolution for revenue generation, effective

local governance and for the protection of our constituents and efficient
delivery of basic services to our townspeople.
338
1. APPLICATION FOR NEW/ RENEWAL/ CHANGE
MOTOR AND TRANSFER OF OWNERSHIP OF
TRICYCLE FRANCHISE
The Office of the Sangguniang Bayan processes application for New/

Renewal/ Change motor and transfer of ownership of Tricycle Franchise
for Tricycle for hire plying within the Municipality of Bambang. The
MTOP must be renewed every year.
Office or Division: OFFICE OF THE SANGGUNIANG BAYAN

Who may avail: TRICYCLE OPERATORS
NEW APPLICATION
1. Application Form Office of the Sangguniang Bayan
2. Barangay Clearance Office of the Punong Barangay
3. Community Tax Certificate Mun. Treasurer’s Officer/ Barangay Treasurer
4. Copy of OR/CR of Motor (Xerox)
5. Insurance (xerox)
6. Driver’s License of applicant/driver
(Xerox)
7. COMELEC Certificate Office of the Commission of Election
8. Delivery Receipt (if needed)
RENEWAL
(Xerox)
CHANGE OF MOTOR/TRANSFER
(Xerox)
8. Deed of Sale
339
1. Sign in Client’s Assist client to sign 3 minutes Legislative staff
logbook in the logbook
2. Secure application Provide application 3 minutes Alrey Ypear

form form Marcelo de Leon
3. Submit to the Office Assess the 10 minutes Alrey Ypear

of SB requirements requirements Marcelo de Leon
for verification submitted
4. Approval of Provide approved 5 minutes Reggie Cabaral
application application SB Secretary
Gregorio Allas, Jr.

Vice Mayor
5. Proceed to Mun. Issue receipt of P 600.00 3 minutes Edgar Villar
Treasurer’s Office payment
for payment
6. Approval of Provide approved 3 minutes Mayor Pepito D.
application application Balgos
7. Claim MTOP Issue MTOP 2 minutes Joel Layno

Plates/Sticker Plates/Sticker
8. Submission of Issue Tarifa to client 2 minutes Alrey Ypear

approved MTOP for Record the Marcelo de Leon
recording and approved
issuance of Taripa application
Total 31 minutes
340
OFFICE OF THE SANGGUNIANG
BAYAN
LEGISLATIVE ENACTMENT SERVICES
341
1. ACCREDITATION OF NGOs, POs, and COOPERATIVES
The Sanggunian concerned shall call all civil society organizations/

community based People’s Organization or NGOs including
business and professional groups, and other similar aggrupations
to apply for accreditation for recognition and membership in the
local special bodies.

Who may avail: REPRESENTATIVE OF THE CSO
1. Letter of Application Office of the Sangguniang
Bayan
2. Board Resolution signifying intention for
accreditation
3. Certificate of Registration SEC, DOLE, NCIP
4. List of current officers and members
5. Annual Accomplishment Report
6. Financial Statement, signed by the
executive officers
7. Profile indicating the purpose and
objective of the organization
CLIENT STEPS
1. Sign in Client’s Assist client to 3 minutes Legislative staff
logbook sign in the
logbook
2. Submit pertinent Assess 3 minutes Karen Agaran
documents/ documents/
submitted
3. Wait for Conduct of 1 committee Committee concern
Legislative committee meeting
action meeting by
concern
committee 3 SB Regular Sangguniang
Session Bayan
Presentation
of resolution
in 3 Reading
Rule
4. Get approved Provide copy 3 minutes Karen Agaran
resolution of the Reggie Cabaral
342
approved
resolution
5. Get Certificate Issue 3 minutes Karen Agaran
of Accreditation Certificate of
accreditation
TOTAL 12 minutes
2. RECLASSIFICATION OF LAND
A city or municipality may, through an ordinance enacted by the

sanggunian after conducting public hearings for the purpose,
authorize the reclassification of agricultural lands and provide for
the manner of their utilization or disposition in the following cases:
(1) when the land ceases to be economically feasible and sound
for agricultural purposes as determined by the Dept. of Agriculture
or (2) where the land shall have substantially greater economic
value for residential, commercial, or industrial purposes, as
determined by the sanggunian concerned; Provided, that such
reclassification shall be limited to the following percentage of the
total agricultural land are at the time of the enactment of the
ordinance.

Who may avail: LAND OWNER/ AUTHORIZED
REPRESENTATIVE
1. Letter of intent
2. Copy of the Land Title (Xerox)
3. Certificate of Non-Tenancy Department of Agrarian Reform
4. Certificate that the land ceases to be Department of Agriculture
economically feasible
5. Barangay Certificate that the applicant is the real Office of the Punong Barangay
owner of the land
6. Zoning Certificate Mun. Planning & Development
Office
7. Latest Tax Declaration of Real Property Mun. Assessor’s Office
AGENCY FEES TO BE PROCESSING PERSON
CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE
1. Sign in Client’s Assist client 3 minutes Legislative staff
logbook to sign in the
logbook
343
submitted
3. Wait for Conduct of 1 hour Committee
Legislative committee concern
action meeting
by
concern 2 hours
committee
Sangguniang
Conduct of 3 SB Regular Bayan
public Session
hearing Sangguniang
Bayan
Presentation
of resolution
in 3 Reading
Rule
4. Pay the required Issue receipt Residential 3 minutes Mun. Treasurer’s
fees of payment 1 to 500 sqm Office
–P1,500.00
in
excess of the
500sqm an
amt of
P5.00/sq.m.
Commercial
P15.00/sq.m.
Industrial
P20.00/sq.m.
5. Get approved Issue 3 minutes Karen Agaran
ordinance approved Reggie Cabaral
ordinance
12 minutes
3. REVIEW AND APPROVAL OF BARANGAY ANNUAL

BUDGET & SK ANNUAL BUDGET
One of the duties of the Sangguniang Bayan as prescribed

by law is to review and authorize the barangay annual
budget approved by the Sangguniang Barangay and the
Sangguniang Kabataan to determine whether these are
within the scope of the prescribed powers of the sanggunian.

344
Who may avail: BARANGAY

BARANGAY ANNUAL BUDGET
1. Appropriation Ordinance
2. Transmittal of the annual budget by the PB to SB
with date of submission and date of receipt
3. Budget Message
4. Annual Barangay Budget
5. Brgy. Budget Preparation Form 1
7. Brgy. Budget Preparation Form 2A (20% Dev’t.
Fund)
8. Brgy. Budget Preparation Form 2A (BDRRM
Fund)
10. Brgy. Budget Preparation Form 4 if applicable
11. Annexes
- Breakdown of other MOOE
- List of continuing appropriation
- Computation of PS Limitation
- GAD Budget by attribution
- Local Council for the Protection of
Children (PPA by attribution)
- Senior Citizens & Person with Disability
(PPA by attribution)
- Combatting Aids (PPA by attribution)
12. BDC Resolution formulating & approving the AIP
13. Annual Investment Plan
14. SB Resolution adopting the Annual Investment
Plan
15. BDRRM Council approving the BDRRM Plan
16. SB Resolution adopting the BDRRM Plan
17. Endorsement of GAD Plan & Budget DILG
SANGGUNIANG KABATAAN ANNUAL BUDGET
1. Appropriation Ordinance
2. Transmittal of the annual budget by the SK
Chairman to SK Council with date of submission
and date of receipt
3. Budget Message
4. Annual SK Budget
CLIENT STEPS
ACTIONS PAID TIME RESPONSIBLE
logbook
345
submitted
3. Wait for Conduct of 1 committee Committee
Legislative committee meeting concern
action meeting by
concern
committee 1 week
Mun. Budget
Referral to Office
reviewing 3 SB Regular
agency Session
Sangguniang
Presentation Bayan
of resolution
in 3
Reading
Rule
resolution approved Reggie Cabaral
resolution
logbook
9 minutes
4. REVIEW AND APPROVAL OF BARANGAY ORDINANCES
The Sangguniang Bayan as prescribed by law is to review all

ordinances approved by the Sangguniang Barangay to determine
whether these are within the scope of the prescribed powers of the
sangguniang barangay.

Who may avail: BARANGAY
BARANGAY ANNUAL BUDGET
1. Copy of the approved ordinance
2. Certified Copy of the Attendance of Public
hearing
3. Minutes of the Public hearing
4. Copy of the approved ordinance
346
CLIENT STEPS
ACTIONS PAID TIME RESPONSIBLE
1. Sign in Client’s Assist client 3 minutes Legislative Staff
logbook
submitted
3. Wait for Conduct of 1 committee Committee
Legislative committee meeting concern
action meeting by
concern
committee 3 SB Regular
Session Sangguniang
Presentation Bayan
of resolution
in 3 Reading
Rule
resolution approved Reggie Cabaral
resolution
Total 9 minutes

Contact info:



CP number
347

Citizens Charter 2022

Uploaded by

Copyright:

Available Formats

Citizens Charter 2022

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Citizens Charter 2022

Uploaded by

Copyright:

Available Formats

CITIZEN’S CHARTER

2022 (1st Edition)

The Municipality of Bambang is mandated to upgrade the

We envision Bambang, a model local government unit strategically

The local government unit of Bambang governed by God loving,

IV. Service Pledge:

Office Page Number

1. New Business Registration 34

2. Renewal of Business Registration 35

Human Resource Management Office 44

1. Processing of Application for Leave 46

1. Respond for Emergency 57

1. The Issuance of Bambang Business 71

Water District Office 85

2. Provision of Technical Assistance on Crops,

Municipal Assessment Office 116

Municipal Budget Office 139

1. Registration of Birth Certificates 149

Municipal Engineering Office 180

Municipal Planning Development Office

Municipal Social Welfare and Development Office 254

Municipal Treasurer’s Office

Public Market and Slaughterhouse Office 277

Rural Health Unit 283

Sangguniang Bayan Office 304

1. Application for New/Change Motor and

4. Review Approval of Barangay Ordinances 313

Sangguniang Bayan Office

The Office of the Municipal Mayor commit to deliver basic services

We envision Bambang a model LGU, strategically located at the

The Local Government Unit of Bambang governed by God-loving,

IV. Service Pledge:

 Exercises general supervision and control over all programs,

 Deliver quality services and provision of adequate facilities;

 Generate and fully utilized the resources available for the

Office or Division: Mayor’s Office

4. Return to the 4. Get the papers None 1 hour Mylene M.

Office or Division: Mayor’s Office

3. GRANTING OF FINANCIAL, MEDICAL, FUNERAL

6. Sign Out 6. Let the None 3 minutes Joel D. Layno

4. GRANTING OF FUEL ASSISTANCE TO

Office or Division: Mayor’s Office

AGENCY FEES TO PROCESSING PERSON

Total 1 day 5hours

5. SCHEDULING AND SOLEMNIZING OF MARRIAGE

Office or Division: Mayor’s Office

1. Sign In Client’s 1. Check the None 3 minutes Jessie D. Mamaril

Local Chief Executive

Office or Division: Mayor’s Office

Local Chief Executive

4. Wait for the 4. Get the None 30 minutes Joel D. Layno

7. SIGNING OF DOCUMENTS FOR THE TRANSFER

Office or Division: Mayor’s Office

Local Chief Executive

This service is intended to assists municipal employees in the process of fuel

Office or Division: Mayor’s Office

Office or Division: Mayor’s Office

10. SIGNING OF VOUCHERS/DOCUMENTS

Office or Division: Mayor’s Office

Local Chief Executive