Topic - Vroom Expectancy Theory

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Topic: Vroom’s Expectancy Theory (1964)

1st slide

- The expectancy theory places an emphasis on the process and on the content of motivation as well,
and it integrates needs, equity and reinforcement theories.

- Aims to explain how people choose from the available actions.

- Motivation as a process that governs our choices among alternative forms of voluntary behaviour. The
basic rationale of this theory is that motivation stems from the belief that decisions will have their
desired outcomes.

2nd

Three factors of motivation to engage in an activity

1. Expectancy

- a person’s belief that more effort will result in success. If you work harder, it will result in better
performance.

2. Instrumentality

- The person’s belief that there is a connection between activity and goal. If you perform well, you will
get reward.

3. Valence

- the degree to which a person values the reward, the results of success.

3rd

Vroom supposes that expectancy, instrumentality and valence are multiplied together to determine
motivation. This means that if any of these is zero, then the motivation to do something will be zero as
well.

4th

The expectancy theory concentrates on the following three relationships:

a. Effort-performance relationship

: What is the likelihood that the individual’s effort be recognized in his performance appraisal?

b. Performance-reward relationship

: It talks about the extent to which the employee believes that getting a good performance
appraisal leads to organizational rewards.

c. Rewards-personal goals relationship


: It is all about the attractiveness or appeal of the potential reward to the individual.

5th

Advantages of the Expectancy Theory

• It is based on self-interest individual who want to achieve maximum satisfaction and who wants to
minimize dissatisfaction.

• This theory stresses upon the expectations and perception; what is real and actual is immaterial.

• It emphasizes on rewards or pay-offs.

• It focuses on psychological extravagance where final objective of individual is to attain maximum


pleasure and least pain.

6th

Limitations of the Expectancy Theory

The expectancy theory seems to be idealistic because quite a few individuals perceive high
degree correlation between performance and rewards.

The application of this theory is limited as reward is not directly correlated with performance in
many organizations. It is related to other parameters also such as position, effort, responsibility,
education, etc.

7th

Implications of the Expectancy Theory

• The managers can correlate the preferred outcomes to the aimed performance levels.

• The managers must ensure that the employees can achieve the aimed performance levels.

• The deserving employees must be rewarded for their exceptional performance.

• The reward system must be fair and just in an organization.

• Organizations must design interesting, dynamic and challenging jobs.

• The employee’s motivation level should be continually assessed through various techniques such as
questionnaire, personal interviews, etc.

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