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ELECTRONIC PAYMENT TERMS

2. Electronic Payment Terms. Unless You subscribe to Spectrum’s Mobile Services, You may elect to make a one-time payment to be applied against the
balance of your monthly billing statement through an electronic funds transfer or a debit or credit card charge. You may also elect to pay the balance of your
monthly billing statement on a recurring basis by enrolling in the Auto Pay Service (collectively, the “Electronic Payment Services”). Spectrum Mobile
subscribers must enroll in the Auto Pay service as a condition to receiving Mobile Services.

a) One Time Pay Authorization: By electing the One Time Pay service, You authorize Charter to charge/debit the bank account, debit or credit card that you
designated (“Payment Method”) to make a one-time payment in the amount requested by You.

b) Auto Pay Authorization: By enrolling in the Auto Pay Service, Subscriber authorizes Spectrum to charge/debit electronically your Payment Method each
month to pay the balance due on Subscriber’s account on the due date shown on your monthly bill statement. Spectrum will continue to charge/debit your
Payment Method each month unless you cancel your authorization at least three (3) business days before the next scheduled payment date.

c) By using the Electronic Payment Services, You (i) represent that You are legally authorized user of the Payment Method and (ii) authorize Spectrum to
store Your Payment Method for future use. Subscriber is responsible for ensuring that the Payment Method information is current and accurate at all times.
Subscriber must notify Spectrum of any change in the Payment Method at least three (3) business days before the scheduled due date shown on your monthly
billing statement for the month in which you want to make the change. If the change is made after this time, the change will not take effect until the
following billing cycle for your monthly billing statement. In the meantime, Subscriber will remain responsible for taking appropriate actions to ensure that
your monthly billing statements are paid when due.

d) Spectrum will notify You prior to the payment due date. The amount shown as due on the monthly billing statement will constitute notice of any variance
in amount paid in the previous month. The balance shown as due on Your statement view will be deducted on or around the payment due date.

e) Subscriber has the right to revoke the recurring Auto Pay arrangement with Spectrum at any time, except for those services where Auto Pay is required.
Any revocation of Your authorization to pay amounts due through the Auto Pay service will not take effect until after receipt by Spectrum, and will result in
the discontinuance of Auto Pay bill payment(s). After cancelation of Auto Pay bill payment, You will be responsible for taking appropriate action each
month to pay all amounts due as set forth on Your billing statement.

f) To get a copy a Subscriber's online Auto Pay confirmation for Subscriber's records, Subscriber must print or save such document to Subscriber's computer.

g) Subscriber must notify Spectrum of any change in account information or Payment Method. Subscriber can update account or Payment Method
information on the My Spectrum mobile app, or Spectrum.net/myaccount, or while speaking with one of our service representatives. It may take at least one
billing cycle to update your new Payment Method. In the meantime, You will remain solely responsible for taking appropriate actions to ensure that
payments are made when due. The Electronic Payment Services are provided for personal, non-commercial use only, and Subscriber is prohibited from using
these services for any illegal activity or purpose, including payment fraud or identity theft.

h) You agree that Spectrum may provide You legal notices regarding the Electronic Payment Services, the Terms of Service, payments made, and other
relevant information or records attributable to Your payment transactions Subscriber may not revoke consent to receive such electronic notice, records, or
disclosures.

i) It is Subscriber's responsibility to protect the confidentiality of any user name or password used in connection with the Electronic Payment Services.
Subscriber shall not provide access to the Electronic Payment Services to anyone other than household members or delegated authorized users. If Subscriber
believes Subscriber's password or other means to access the Electronic Payment Services has been lost, stolen, or otherwise compromised, Subscriber must
notify Spectrum immediately at 855-707-7328.

j) Without limitation, Spectrum shall have no liability or responsibility for its inability to process or receive payments Subscriber makes or attempts to make
using the Electronic Payment Services or otherwise to perform its responsibilities under this Section 2 in the event circumstances beyond Spectrum's control
prevent Spectrum from doing so or otherwise affect Spectrum's ability to do so.

k) Subscriber is responsible for all fees and costs related to maintaining a valid payment method including processing charges or annual costs.

l) Subscriber’s use of the Electronic Payment Services, whether through Spectrum’s websites, interactive voice response systems or through any other means,
is for Subscriber’s exclusive personal use. No payment processor or any other third party may use the Electronic Payment Services to make payments on
behalf of Subscriber without Spectrum’s written consent. Any attempt to do so will be considered an unauthorized interference with the intended operation of
the Electronic Payment Services and may result in Spectrum’s failure to process or accept payments from You.

SPECTRUM'S SOLE AND ENTIRE LIABILITY AND SUBSCRIBER'S EXCLUSIVE REMEDY FOR THE PROCESSING OR DEDUCTION OF AN
INCORRECT TRANSFER OF FUNDS HEREUNDER SHALL BE THE RETURN TO YOU OF THE IMPROPERLY TRANSFERRED FUNDS.

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