Implement And Monitor Work Health And 2018

Safety

ASSESSMENT 2 – Check Points

Checkpoint 1

Q1.

Indicate whether the following statements in regard to the WHS framework are true or false:

1. The TH&E industry have a very low workplace injury rate F

2. WHS processes and policies have a negative financial impact on a business

F

3. WHS processes assist in reducing the numbers of workplace injuries T

4. Businesses have a duty of care for their staff T

5. Regulations exist on a federal and state level to provide a consistent set of WHS laws
T

Q2.

List 2 examples for staff which are protected through an employer’s duty of care outlined in
the WHS laws:

1. All workers that are engaged by the business

2. All workers who are directed by a supervisor of the business

Q3.

What is meant by “primary duty of Care”? What would this require?

The primary duty of care requires duty holders to ensure health and safety, so far as is
reasonably practicable, by eliminating risks through health and safety. If this is not possible,
risks must be minimized so far as is reasonably practicable.

Q4.

List 2 examples for WHS obligations of workers

1. Follow reasonable instructions to comply with WHS laws

2. Cooperate with reasonable policies for WHS

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Q5.

Indicate whether the following statements in regard to a business’ WHS obligations are true
or false:

1. TH&E businesses must form a WHS committee to deal with WHS laws F

2. TH&E businesses must provide clear WHS objectives T

3. TH&E businesses must request involvement of WHS bodies such as Work Cover as
much as possible F

4. Poor wording of company WHS policies is not allowed T

5. Best practices involve command and control rules to implement WHS in the workplace
F

6. A business must consult workers when identifying hazards T

7. A business must allow workers to contribute to decision making in WHS matters

T

Q6.

Indicate whether the following statements in regard to WHS policies and SOPs are true or
false:

1. Severe penalties can be applied to individuals and businesses that breach WHS laws
T

2. Businesses must provide clear WHS policies and procedures T

3. Business policies may address alcohol, drugs and bomb threats T

4. SOPs are an effective way of supporting WHS policies in the workplace T

5. An SOP should be developed for jobs that require a high level of skill T

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Checkpoint 2

Q1.

Indicate whether the following statements in regard to management’s WHS responsibilities

are true or false:

1. As Manager it is your responsibility to have knowledge on the relevant WHS legislation

and issues in your workplace. T

2. Managers are responsible for communicating WHS information to employees,

colleagues and superiors. T

3. Effective communication of WHS policies and codes of practice is only important to

managers. F

4. WHS documentation should be kept in an accessible location close to the area of

operation. T

5. Employees who do not speak English, or who have other difficulties with
communication must find their own way to interpret WHS information. F

6. When creating, sharing and storing documentation, you should try to minimize the use
of printed materials T

Q2.

List 5 examples of WHS documentation that should be readily accessible in a workplace:

1. Safety Data Sheet (SDS) folders

2. Warning signs
3. Easy to understand, visual safety instructions
4. Standard WHS procedures
5. Emergency evacuation procedures
6. First Aid policy
7. Hazard identification and risk assessment documents

Q3.

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Indicate whether the following statements in regard to WHS training and records are true or
false:

1. Businesses have a duty to conduct regular training to ensure safe operations T

2. Refresher training for WHS needs should be conducted every two years F

3. WHS requirements should feature on business meetings agenda to ensure workers

welfare T

4. WHS policies must be explained to new workers within a fortnight of starting in the
business. F

5. Risk assessment is necessary and results must be filed in risk assessment register
documents T

6. Lists of plant and equipment must include maintenance and inspection schedules
T

7. Hazardous substances should be recorded in an inventory T

Q4.

What important WHS information should a TH&E business provide as part of an induction?
What environmental considerations are required?

The induction documents play an important part of communicating WHS. The overall WHS
policy of the business should be given to the new employees as part of their induction, e.g. in
the staff handbook, along with emergency procedures and contact details.

Other information that must be conveyed to staff include the location of safety equipment such
as fire extinguishers and first aid kits, as well as information about emergency response contacts
such as 000 signage in high risk areas.

When creating, sharing and storing documentation, you should try to minimize the use of
printed materials and maximize electronic transmission and filing of all documents in order to
reduce waste.

Q5.

Provide 2 examples of documentation required for each of the following categories:

Risk Assessment – Local Risk Register; Risk Assessment Forms; Risk Assessment Register
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Induction and Training – Induction Acknowledgement Forms; Induction Register; Training Needs
Register; Training Record

Inspection – Workplace Inspection Forms; Workplace Inspection Register; List of Plant and
Equipment; Plant and Equipment Inspection Schedule

Reporting – Hazard/Incident/Injury Reports; Hazard/Incident/Injury Reports Register; Corrective

Actions Record

Hazardous Substances – Safety Data Sheet Register; Hazardous Substances Inventory

Management – Consultation records; Minutes of meetings; Monitoring reports and

recommendations for change; Standard Operating Procedures; Relevant Licenses

Q6.

List 5 pieces of information which must be included in a Safety Data Sheet (SDS):

1. Product name
2. Correct storage conditions
3. Flammability
4. Potential hazards
5. First Aid measures

Checkpoint 3

Q1.

Indicate whether the following statements in regard to WHS consultation are true or false:

1. Businesses have a duty to engage consultants for WHS purposes F

2. Consultation about WHS can increase productivity T

3. Consultation has to include the adequacy of facilities and workers welfare T

4. WHS committees or workers’ representatives are often part of a consultative WHS

process T

5. WHS committees are used to force employers into WHS compliance F

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Q2.

List 5 examples for occasions when consultation must occur:

1. When identifying hazards and assessing risks to health and safety

2. When making decisions about ways to eliminate or minimize risks
3. When making decisions about the adequacy of facilities for the welfare of workers
4. When proposing changes that may affect the health or safety of workers
5. When making decisions about the procedures for monitoring the health of workers

Q3.

List 2 examples of required employer provisions for a WHS committee:

1. Provide necessary facilities

2. Provide translation of documentation for non-English speaking workers

Q4.

Indicate whether the following statements in regard to WHS planning are true or false:

1. Systematic approaches should be used to define WHS roles and duties T

2. Competent employees assist in minimizing risks and must follow processes as part of
their responsibilities T

3. Injury prevention planning must be done after a serious accident has occurred
F

4. Managers have to monitor staff in WHS matters T

5. Communicating WHS matters clearly is part of WHS legislation T

Q5.

Indicate whether the following statements in regard to methods of consulting with employees
are true or false:

1. A WHS committee can only investigate WHS issues within 6 months F

2. Employees must be paid for the time taken to attend to WHS committee tasks T

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3. Managers should encourage staff participation in WHS and verify that outcomes are
compliant with relevant legislation T

4. Surveys and feedback are a simple means to gather staff input towards WHS T

5. Any dangerous tasks should be included in the business’ SOPs T

Q6.

How can you coordinate participation in WHS issues? Provide 4 examples:

1. A daily brief can incorporate WHS reminders and time for staff to make suggestions.
2. You could place a diary, whiteboard or suggestion box in an accessible place to allow the
recording of any ideas, suggestions or problems.
3. You may wish to hold periodic meetings on WHS issues, or to incorporate WHS into the
regularly scheduled meetings and throughout the course of the day.
4. Surveys and feedback questionnaires can be conducted, anonymously if preferable, to
keep Management and other staff up-to-date with any issues.
5. Official meetings may have a standing agenda item and have the outcomes minute.
6. Informal meetings may require notes to be taken, e.g. in a common management diary,
and filed for appropriate action.

Q7.

What are the requirements for recording and following up on WHS suggestions from staff?
How can this be done?

It is a requirement to record, report and resolve any health and safety issues raised by your
staff. If you cannot resolve the issues yourself, you may need to refer the issue to another
person such as another staff member, higher level manager, WHS representative, WHS
committee or an external consultant. Whether you modify a procedure or tell the staff member
why you won’t be following their recommendation, the important thing is that you
communicate your decisions to them. Communication and feedback must be organized in such
a way as to encourage further involvement in WHS Management and not to discourage
involvement.

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Checkpoint 4

Q1.

Indicate whether the following statements in regard to WHS training requirements are true or
false:

1. WHS training is compulsory for staff working with new equipment T

2. WHS training must be carried out whenever new tasks are given, or work practices are
altered T

3. If a new site or premises is opened, then all staff must undergo site inductions and
detailed safety training specific to the new location T

4. Due to the complexities of WHS legislation businesses must involve consultancy firms
to implement WHS training policies F

5. Training for WHS must occur off-site to ensure that workers are not distracted when
learning new rules F

6. Training records must be kept in the training register of the WHS records of the
business T

7. Emergency evacuation training is one example of risk minimization in the workplace

T

Q2.

What should you do if a staff member has been identified breaching a policy or procedure?
Complete the sentences from the drop-down menus:

If a breach of policy or procedure has been identified, you will need to take appropriate
disciplinary action. Non-compliant personnel must be disciplined in the appropriate manner –
the appropriate processes to follow should be described in your company’s policies and
procedures.

Actions taken may include official reprimand and recording of breaches in the employee’s file,
rectification training, suspension or expulsion. Be sure to understand the appropriate actions to
take according to the severity of the issue.

Q3.

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List the planning steps involved in Emergency Planning in correct order:

1. Defining the emergency

2. Organizing a command structure
3. Establishing warning procedures
4. Identifying means of escape, assembly area, roll call, search and re-entry procedures
5. Training staff
6. Evacuation drills
7. Providing resources

Q4.

Indicate whether the following statements in regard to organizing a command structure are
true or false:

1. Emergency evacuation procedures are assisted if a clear command structure is in place

T

2. Once the emergency services have arrived wardens must hand over all responsibilities
to the fire chief and police F

3. Wardens must ensure that all staff are evacuated safely T

4. The Chief Warden stands in when the Deputy Chief Warden is absent F

5. Emergency evacuation training is provided specifically for the role of wardens T

Q5.

Indicate whether the following statements are true or false:

1. Floor plans and maps showing exit points and paths and location of firefighting
equipment assist with emergency responses. T

2. Correct typing techniques can help to avoid Occupational Overuse Syndrome (OOS).
T

3. Manual handling and the use of ladders and stock-moving equipment, such as forklifts
is a serious WHS consideration T

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4. Modify the work area or work station layout is not an effective way of controlling
manual handling risk F

5. Ventilation, signage, training and inspection are all important aspects of inert gas
safety. T

Checkpoint 5

Q1.

List the steps for hazard management in order:

1. Find it
2. Assess it
3. Fix it
4. Review it

Q2.

Indicate whether the following statements in regard to hazard management are true or false:

1. Involve staff in finding hidden hazards T

2. The accident register will show up all hazards that exist in the workplace
F

3. Hazards should be risk assessed so that low level risks can be ignored F

4. The hierarchy of controls will provide a guide on dealing with hazards in a logical
manner T

5. Review processes are necessary to gauge the effectiveness of all measures T

Q3.

List the categories of workplace hazards and provide 3 examples for each type:

Physical hazards – Noise, vibration, lighting, temperature, air quality, working area, poor
flooring

Chemical hazards – Fumes and vapors, handling and spillage, incorrect storage

Ergonomic hazards – Work station design, equipment, tools and manual handling

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Biological and radiation hazards – Viruses and bacteria, microwaves, UV and x-rays

Psychological hazard – Stress, harassment, discrimination, workload and security

Q4.

Indicate whether the following statements in regard to hazards are true or false:

1. Protective clothing such as a uniform protects the worker from trips and falls
F

2. Light has to be sufficient to allow workers to perform their tasks without straining
their eyes T

3. When working in extreme temperatures workers must be provided with protective

clothing T

4. Hot areas such as a kitchen must have air-conditioning installed F

5. Workstations must be well designed to avoid overcrowding T

Q5.

The TH&E industry uses many chemicals for cleaning and sanitation. List the classifications
categories for chemicals and explain what these may cause:

Toxicity – causes poisoning if absorbed by the body e.g. ammonia

Corrosion – causes burns to the skin or soft tissue e.g. solvents, acid or bleach

Irritancy – causes inflammation of the skin e.g. cleaning or detergent agents

Flammability – causes burning, explosion or injury if absorbed by the body e.g. gas and fuel

Checkpoint 6

Q1.

List the steps of the hierarchy of controls used for controlling risks and provide an example for
each control:

Eliminate the hazard – Take a hazardous piece of equipment out of operation

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Substitute the hazard – Use a non-flammable cleaner instead of a flammable one

Isolate the hazard – Use a guard or barrier

Use engineering methods – Redesign the process to reduce the hazard

Use administrative controls – Provide a refresher training course

Introduce personal protective equipment (PPE) – Supply earplugs for noisy operations

Q2.

List 4 methods which can be used for monitoring health and safety:

1. Direct supervision
2. Informal discussion
3. Formal discussion
4. Reviewing documents or paperwork

Q3.

Describe how each of the monitoring methods you listed above can be used to monitor health
and safety:

Direct supervision – Keep an eye out for health and safety issues, as well as how your staff
responds to them. If you see a staff member do something that is potentially unsafe, you should
take immediate action to address it.

Informal discussion – By promoting a culture of open communication about WHS at work, your
staff will feel that they can approach you about any WHS issue they encounter.

Formal discussion – Include time at your weekly meeting to discuss WHS. Using open ended
questions can help to promote discussion.

Reviewing documents or paperwork – Check to see that WHS paperwork has been completed
correctly. Even if the paperwork is filled out correctly, recheck hazards mentioned in the
paperwork to ensure that staff have checked things properly, not just ‘ticked boxes’.

Q4.

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If you uncover non-compliant situations or procedures, which of the following actions should
you take?

1. Approach the staff member at the next weekly meeting F

2. Point out what they are doing wrong as well as any safety implications T

3. Show them you’re written SOP, policy or procedure and how they should follow them
T

4. Make sure they understand how to do the task safely T

5. Organize training for the staff member if required T

6. Complete any paperwork, e.g. incident report form, near miss form, updated risk
assessment T

7. Point out the unsafe action to any manager or staff member that might be affected
T

8. If a staff member continues to not follow safe work practices make a note of it and get
other staff to do their work. F

Q5.

As a manager, what are your duties in investigating accidents or incidents?

As a Manager you should take a lead role in assessing and controlling risks and set an example
for your employees. If an accident or incident has been reported then you will need to manage
the response. Any accident or incident, also known as a near-miss, must be investigated as soon
as possible. The purpose of the investigation is to find out the causes of the incident and to
make adjustments so that the incident does not occur again. It should focus on the facts and
possible solutions to the problem.

If at all possible, the scene of the incident or accident should be left untouched to assist in
ascertaining the facts. If there were witnesses to the occurrence, then they should be
interviewed for their version of events, along with the person who reported it. A complete
catalogue of all the steps involved in the investigation should be kept. You must ensure that you
follow the legal requirements for informing the relevant authorities. If the accident is serious
enough it might warrant an official investigation by the government body

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Checkpoint 7

Q1.

Indicate whether the following statements in regard to security are true or false:

1. Internal security measures include security guards and theft prevention F

2. External security measures include limiting access and electronic security systems
T

3. Special events may require measures such as crowd control and CCTV T

4. Restricting access to specific areas protects employees and guests. Visitor passes are a
simple measure for verifying visitations to the premises T

5. Key control is particularly important for areas that hold valuable stock T

Q2.

What are the requirements to ensure and maintain financial security for the following aspects
in a T, H&E operation?

Suppliers - Ensure that the delivery tallies with the order, weights and prices are correct and
forward the invoices to the accounts department.

Float - This is the term used for the money that is in the till before trading begins, to have some
changed available.

Financial transactions - Staff must control correctness of bill, change given and verify credit card
details.

Transfer of money - Safe collection of turnover after main trading periods and handing over to
accounts.

A financial control - The accounts department keeps the trading records of accounts receivable
and payable, the payroll and performs all banking transactions.

Q3.

Indicate whether the following statements in regard to security and privacy are true or false:

1. Client details can only be shared with trustworthy customers F

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2. Security latches and electronic locks are a common security feature in hotels T

3. Electronic swipe cards prevent access to areas by unauthorized personnel or visitors

T

4. Safety deposit boxes are help to protect customer valuables T

5. You are within your rights to ask customers to open their luggage if you suspect them
of theft F

Answer the following questions below. All questions must be answered.

Question 1
Under the WHS legislation there are 5 situations when a person conducting a business or
Undertaking (employer) must consult with workers. Name 3 of them.
Identifying hazards and assessing risks arising from the work carried out or to be carried out
Making decisions about ways to eliminate or minimize those risks
Making decisions about the adequacy of facilities for the welfare of workers
Proposing changes that may affect the health or safety of your workers, and
Making decisions about procedures for consulting with workers; resolving health or safety issues;
monitoring health of your workers; monitoring the conditions at the workplace and providing
information and training for your workers.

Question 2
List 4 ways you can provide staff with workplace health and safety information.
Standard Operating Procedures
Safety Data Sheet (SDS) folders
Warning signs
Company policies
Standard WHS procedures

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Emergency evacuation procedures
First Aid policy
Hazard identification and risk assessment documents
Codes of practice

Question 3
An emergency evacuation plan is one example of a WHS procedure which helps to keep people
Safe. List 4 others relevant to your industry.
Evacuation of staff and customers
Handling chemicals and hazardous substances
Hazard identification and reporting
Incident and accident reporting
Risk assessments and reporting
Safe work practices
Security management of cash, documents, equipment, keys, people.

Question 4
List 2 methods of monitoring that staff are following WHS procedures.
Direct supervision
Informal discussion
Formal discussion
Reviewing documents or paperwork

Question 5: List 5 types of document that would act as evidence of your company’s compliance
with WHS laws.
Risk assessments
Minutes of safety meetings
Management reports that mention safety issues
Emergency procedures
Incident reporting
Consultation practices
Hazard identification and risk assessment

Question 6

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List 4 possible steps you could take if you observed a staff member not complying with your
Company’s WHS practices or a hazard control measure was not working properly.
Stop work immediately.
Point out what the problem, and any safety implications.
Make sure staff understands how to do the task safely.
Organize training for the staff member if required.
Check you’re SOP, policy or procedure to make sure it is still current, relevant and explains
everything clearly. Update it if necessary.
Complete any paperwork, e.g.: incident report form, near miss form, updated risk assessment, etc.
Point out the unsafe action to any manager, or staff member that might be affected.
If a staff members not to follow safe work practices you may need to take disciplinary action.

Question 7
List 5 WHS issues or potential hazards you need to monitor in your department/industry on a Daily
basis.
Work premises, including the access and egress
Hazardous chemicals
Hazardous manual tasks and ergonomics
Plant (storage or disposal of the plant)

Question 8
List 3 matters you might discuss as part of making consultation arrangements.
Employer’s duty to consult
Purpose of consultation
Consultation options
There is no legal liability on an employee who is part of a WHS Committee or is a WHS
Representative
Concept of a workgroup (people who are represented by the Representative or Committee)
Right to request representation from a union to consult in relation to consultation arrangements
The role of Work Cover in administering the Act
The existence of the WHS Consultation code

Question 9
Name 3 methods you can use to provide staff members the opportunity to contribute their
Views on WHS issues.

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A daily brief incorporating WHS reminders
Use a diary
Suggestion box
Hold periodic meetings on WHS issues,
Incorporate WHS into the regularly scheduled meetings
Surveys and feedback questionnaires

Question 10
If you cannot resolve a staff member’s WHS issue or control a hazard yourself, name 3 people You
might refer the issue to in order to find a resolution.
Another staff member
Upper level manager
WHS representative
WHS committee
External consultant

Question 11
A staff member has raised WHS issues in the workplace which now have been Resolved. Why is it
important to communicate the result back the staff member who raised it?
Encourage further involvement in WHS Management.
Sends a clear message that the business takes WHS seriously.

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Question 12
Safe Work Australia’s Code of Practice “How to manage work health and safety risks” lists the
Instances when risk management must occur and hazard controls must be used. List 5 instances
when this needs to occur in an organisation
Starting a new business or purchasing a business
Changing work practices, procedures or the work environment
Purchasing new or used equipment or using new substances
Planning to improve productivity or reduce costs
New information about workplace risks becomes available
Responding to workplace incidents (even if they have caused no injury)
Responding to concerns raised by workers, health and safety representatives or others at the
workplace
Required by the WHS regulations for specific hazards
When designing and planning products, processes or places used for work.

Question 13
List 4 different types of WHS training methods.
Health and safety induction programs.
Formal or informal training programs, coaching or mentoring sessions.
Training in safe work practices, hazard identification and control
Risk assessment and management.
Work health and safety policies and procedures training.
Notices on notice boards, fact sheets, signs, and meetings to ensure people are following safe
working procedures.

Question 14
Give 2 examples of when you must provide WHS training to your staff.
Whenever a new task or new equipment is introduced into the workplace.
Whenever staffs acquires a new task.
When staff are assigned WHS roles.
WHS Representatives and Committee members are required to undergo specific training.

Question 15
Give 4 examples of training you might organise with a specialist WHS training provider.
Manual handling

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Ergonomics
Incident investigation
WHS awareness
Due diligence for Senior Management
Injury Management for small businesses
Dangerous goods and hazardous substances
WHS consultation
Risk Management
Return to work coordination

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Question 16:
Give 3 reasons you should monitor the effectiveness of training programs?
The skills of the staff member have improved.
Further training is necessary.
The training provider has done the job properly.
You got value for money from the training program.
Adjustments to the training program are necessary.
The staff retains the information they were trained on.

Question 17
Where Safety Data Sheets (SDS) should be kept?
You should collect and keep the Safety Data Sheet information together in an easily accessible
format.
It is recommended that you compile a folder, with the sheets in alphabetical order

Question 18
List 5 pieces of information you can find on an SDS.
Product name
Contact details
Correct storage temperature and conditions
Flammability
Potential hazards
First Aid measures after accidents
Fire fighting measures
Accidental release measures
Appropriate personal protective equipment
Properties of the chemical.

Question 19
What information can you get from a completed risk assessment document?
They detail the nature and type of the risk, the likelihood and potential severity of the risk.

Question 20
List 4 pieces of information that should be recorded as a training record for a staff member who

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Has undertaken WHS training.
Location and time of training
Nature of training
People who administered training and their qualifications
Names of attendees
Whether competency was achieved

Question 21: How can you minimise the environmental impacts of storing documents and files?
When creating, sharing and storing documentation, you should try to minimise the use of printed
materials and maximise electronic transmission and filing of all documents in order to reduce waste.

Question 22
Under the WHS legislation, what is an employer’s duty of care in relation to providing a safe
Workplace?
All employers to ensure, so far as is reasonably practicable, the health and safety of workers

Question 23
If a business chooses to have direct, regular contact between employer and employees instead of
appointing a WHS Committee or appoint WHS Representatives, have they failed to meet the
Requirements of the WHS act? Why/Why not?
No. Businesses may choose to have direct, regular contact between employer and employees, which
is allowed as an Other Agreed Arrangement.

Question 24
If a WHS Committee raises a WHS issue with an employer, and the employer does not consider
The issue in a timely fashion, has the employer failed to meet their legal requirements? Why/Why
not?
Yes. If the WHS Committee forms recommendations, then legally they must be considered by the
employer and acted on in a timely fashion.

Question 25
What is the role of a WHS Committee?
A WHS Committee can bring together Management and employee representatives in order to work

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together.
The Committee can form recommendations, which legally must be considered by the employer and
acted on in a timely fashion.
A Committee is able to review the existing WHS practices and recommend solutions to problems
they become aware of.
Question 26
List 2 penalties a judge may impose on you if you fail to meet your duties under the WHS act.
A range of fines.
Imprisonment.

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