DH36 Auto Hematology Analyzer Service Manual - V5.0
DH36 Auto Hematology Analyzer Service Manual - V5.0
DH36 Auto Hematology Analyzer Service Manual - V5.0
Service Manual
Preface
Thank you for purchasing the Auto Hematology Analyzer manufactured by Dymind Biotech.
Before performing maintenance on the device, please read this service manual carefully to gain an
understanding of how to properly maintain it.
After reading, keep the manual in a convenient location for future reference and easy access.
Product name: Auto Hematology Analyzer
Model: DH36, DH33, DH31
i
Declaration
Dymind Biotech reserves the right of final interpretation of this service manual.
Dymind Biotech shall be responsible for the safety, security, and performance of the product only
when all of the following conditions are met:
The assembly, re-commissioning, extension, modification, and repair of the product are performed
by authorized personnel of Dymind Biotech.
The installation of the relevant electrical devices complies with applicable national standards.
The product is operated in accordance with this service manual.
Maintenance Services
Scope of free services:
All products complying with Dymind Biotech’s Product Warranty specifications may qualify for free
services.
Scope of fee-based services:
Free services are available to all products exceeding Dymind Biotech's Product Warranty
specifications.
Products within the warranty period require maintenance under the following circumstances:
Artificial damage
Improper use
When grid voltage exceeds the specified operational range
Unavoidable natural disasters
When parts and supplies are replaced with no prior consent from Dymind Biotech, or machine
maintenance is performed by personnel with no prior authorization from Dymind Biotech.
Any failure by hospitals or organizations responsible for using this instrument to implement a
competent repair/maintenance plan is likely to result in abnormal instrument failure or even a
health hazard.
Make sure the analyzer is only operated under the conditions of use as specified in the operator's
manual. If operated outside of the specified conditions of use, the analyzer may not work properly,
which could lead to unreliable measurement results and damaged instrument components or
even bodily injury.
This analyzer must be operated by trained medical testing professionals, doctors, nurses, or
laboratory technicians.
ii
Contents
Contents
Preface....................................................................................................................................................i
Contents .............................................................................................................................................. iii
1 Manual Overview .............................................................................................................................. 1
1.1 Who Should Read This Manual ................................................................................................. 1
1.2 Symbols and Legends................................................................................................................ 1
1.3 Safety Instructions...................................................................................................................... 4
2 Instrument Configuration ................................................................................................................ 6
2.1 Mechanical Components............................................................................................................ 6
2.2 Hydraulics System ..................................................................................................................... 9
2.2.1 Schematic Diagram of the Hydraulic System .................................................................. 10
2.2.2 Hydraulics Diagram for the Overall Unit .......................................................................... 10
2.2.3 WBC/HGB Measurement Channel ................................................................................... 11
2.2.4 RBC/PLT Measurement Module ....................................................................................... 11
2.2.5 Sampling and Blood-dispensing Module ......................................................................... 12
2.2.6 Power Supply and Waste Discharge Module................................................................... 13
2.2.7 Status Monitoring Module ................................................................................................ 13
2.2.8 Hydraulic Components ..................................................................................................... 14
2.2.9 Main Measurement Modes .............................................................................................. 18
2.2.10 Hydraulics Maintenance................................................................................................. 23
2.2.11 Troubleshooting Common Hydraulics Problems ............................................................ 24
2.3 Hardware System ..................................................................................................................... 34
2.3.1 Main Control Panel .......................................................................................................... 35
2.3.2 Other Panels .................................................................................................................... 51
3 Repairs ............................................................................................................................................ 53
3.1 Overview .................................................................................................................................. 53
3.2 Preparatory Work before Repairs ............................................................................................ 53
3.2.1 Open the Left Side Panel ................................................................................................. 53
3.2.2 Open the Right Side Door ................................................................................................ 55
3.2.3 Disassembling the Front Panel Cover ............................................................................. 55
3.3 Display Screen Assembly Replacement .................................................................................. 57
3.4 Sampling Assembly Replacement ........................................................................................... 59
3.4.1 Replacing the Sample probe............................................................................................ 59
3.4.2 Replacing the Optocoupler .............................................................................................. 60
iii
Contents
iv
1 Manual Overview
1 Manual Overview
This chapter explains the procedures for maintaining DH36 Auto Hematology Analyzer. Please read
this manual carefully to guarantee proper device maintenance and operator safety.
This manual is complemented by the operator's manual; there is no overlap between the two.
Be sure to operate the device in strict accordance with the instructions in the maintenance and
operator's manuals.
Symbol It means
1
1 Manual Overview
Symbol It means
The operator should follow the instructions below each symbol and
pay special attention to any pertinent information when following
the procedures.
The following symbols can be found on the analyzer, reagents, QC materials, or calibrator:
Caution
Biohazard
Network interface
USB interface
Protective grounding
Batch code
Use-by-date
Serial number
2
1 Manual Overview
Date of manufacture
Manufacturer
+40°C
Temperature limit
-10°C
90%
% Humidity limitation
10%
106kPa
Keep dry
No rolling
No Stacking.
Recyclable materials
3
1 Manual Overview
Any failure by hospitals or organizations responsible for using this instrument to implement a
competent repair/maintenance plan is likely to result in abnormal instrument failure or even a
health hazard.
To prevent risk of explosion, do not use combustible gases (e.g. anesthetics) or liquids (e.g.
ethanol) near this product.
The machine should be powered off while troubleshooting. Any maintenance operation while the
power is on can lead to electric shock or damage to its electrical components.
Please connect the device to the socket using a separate fuse and surge protection switch.If the
device shares a fuse and surge protection switch with other equipment, e.g. life support
equipment, any malfunction may cause an electric surge to occur when the instrument is powered
on, which can trip the circuit breaker.
Maintenance personnel must keep their clothes, hair, and hands away from moving parts such as
the sample probe, jaws, and puncture needle to avoid being stabbed or pinched during
maintenance.
Parts with special warnings may be subject to mechanical movements and thus lead to injuries
from pinching or stabbing during normal operation or disassembly and repair.
Operators are obligated to comply with local and national regulations with regard to the disposal
and emission of expired reagents, waste, waste samples, consumables, and so on.
The reagents are irritating to eyes, skin and mucosa. When handling reagents and their related
items in the laboratory, the operator should comply with laboratory safety regulations and wear
personal protective equipment (such as a protective lab suit, gloves, etc.).
If the reagent accidentally comes in contact with your skin, wash it off immediately with plenty of
water and see a doctor if necessary.Do the same if you accidentally get any of the reagent in your
eyes.
Improper maintenance may damage the analyzer. Maintenance personnel should maintain the
device in accordance with the instructions contained in the service manual, and inspect the device
properly after each maintenance.
If you encounter a problem not specified in the service manual, please contact Dymind's
aftersales service department. A professional will be assigned to offer you maintenance advice.
When repairing the electronic components of the device, please take off any metal accessories
you might be wearing to prevent personal injury or damage to the device.
Electrostatic discharge may cause damage to the device’s electronic components. If the repair
process can result in any electrostatic damage, please wear an antistatic wrist strap or maintain
the device on an antistatic workstation.
4
1 Manual Overview
This analyzer must be operated by trained medical testing professionals, doctors, nurses, or
laboratory technicians.
Samples, controls, calibrators, and waste may pose a potential risk of bio-contamination. When
handling reagents and related items in the laboratory, the operator should comply with laboratory
safety regulations and wear personal protective equipment (such as a protective lab suit, gloves,
etc.).
Both the parts and surface of the analyzer are potentially infectious, so please take safety
precautions during operation and maintenance.
The pointed sample probe, any blood stains left on it, QC materials, and calibrators may be
potentially bio-infectious, so please avoid contact with the sample probe.
5
2 Instrument Configuration
2 Instrument Configuration
5 - Display screen
6
2 Instrument Configuration
3 - Cam lock of the right side door 4 - Sliding door lock of the small left side
door
7
2 Instrument Configuration
Figure 2-4 Front view of the analyzer (panel cover, rear shell removed)
8
2 Instrument Configuration
9
2 Instrument Configuration
10
2 Instrument Configuration
Measurement Process
The measurement process for the WBC/HGB measurement module is as follows:
1. Dosing: The diluent syringe is first applied to add the diluent into the WBC bath, and then the
sample probe is used to add the blood sample into the WBC bath, where they are mixed evenly.
After aspirating the diluted sample for the first time, LYE-1 lyse is added into the WBC bath for
incubation.
2. Mixing: Open Valve LV10 to generate air bubbles through the intermittent valve opening to mix the
sample well.
3. Measurement: Open Valve LV07 to aspirate the sample out of the WBC bath through the aperture
by means of the negative-pressure chamber (with a negative pressure of -30Kpa). The WBC
particles generate electric pulses when traveling through the aperture, allowing the WBC cells to
be counted according to the number of pulses emitted.
4. Cleaning: To clean, open LV02 and LV06, and add the diluent into the WBC bath using the diluent
syringe.
5. Waste discharge: Waste is discharged by opening Valve LV09, LV10 and Pump P1.
11
2 Instrument Configuration
Measurement Process
The measurement process for the RBC/PLT measurement module is as follows:
1. Dosing: The diluent syringe is first applied to add the diluent into the RBC/PLT bath as the base
liquid, before using the sample probe to aspirate the sample diluted for the first time from the WBC
bath into the RBC/PLT bath.
2. Mixing: Open Valve LV11 to generate air bubbles through the intermittent valve opening to mix the
sample well.
3. Measurement: Open Valve LV07 to aspirate the sample out of the RBC/PLT bath through the
aperture by means of the negative-pressure chamber (with a negative pressure of -30Kpa). The
RBC and PLT particles generate electric pulses of various amplitudes when traveling through the
aperture, allowing the RBC and PLT cells to be counted according to the number of pulses
emitted.
4. Cleaning: To clean, open Valve LV02 and add the diluent into the RBC/PLT bath using the diluent
syringe.
5. Waste discharge: Waste is discharged by opening Valve LV09, LV11 and Pump P1.
12
2 Instrument Configuration
13
2 Instrument Configuration
14
2 Instrument Configuration
15
2 Instrument Configuration
16
2 Instrument Configuration
17
2 Instrument Configuration
18
2 Instrument Configuration
19
2 Instrument Configuration
T7 LV1 T8 T6 J1
T16 T15 J3
T12
T9 T9 T13
J2
LV6 LV5 LV2 T5
T17 T3
T18 negative-
pressure sensor
T19
T52 T52
T9 T20
J10 T4
J3
T1
T34 T35 J4 T24 T9 T41
T27 T22 T9 T2
T9 T9 T9
T36 J5 T25 J2 J5
J5 T25
T26
T24 LV4 LV3 T9 Diluent
J7 WBC RBC J2 J3
T24 T24 T23
J6 J6 T21 J9
T28 T25 J6 T50
J6 T25 T49
T9 T9 J6 T48 J8
T29 T30 T9 T29 T30 T42 T47
T9 T9
T37 T53
T31 LV7 J4
T53 LV8 T43 LV9 T46
T53 T51
J4 T32 T31 T33 J8 J8
syringe
T54 J11 T54 J11 T45
T44
LV10 LV11
T39
T33
T40 P1 waste
20
2 Instrument Configuration
21
2 Instrument Configuration
T7 LV1 T8 T6 J1
T16 T15 J3
T12
T9 T9 T13
J2
LV6 LV5 LV2 T5
T17 T3
T18 negative-
pressure sensor
T19
T52 T52
T9 T20
J10 T4
J3
T1
T34 T35 J4 T24 T9 T41
T27 T22 T9 T2
T9 T9 T9
T36 J5 T25 J2 J5
J5 T25
T26
T24 LV4 LV3 T9 Diluent
J7 WBC RBC J2 J3
T24 T24 T23
J6 J6 T21 J9
T28 T25 J6 T50
J6 T25 T49
T9 T9 J6 T48 J8
T29 T30 T9 T29 T30 T42 T47
T9 T9
T37 T53
T31 LV7 J4
T53 LV8 T43 LV9 T46
T53 T51
J4 T32 T31 T33 J8 J8
syringe
T54 J11 T54 J11 T45
T44
LV10 LV11
T39
T33
T40 P1 waste
22
2 Instrument Configuration
T7 LV1 T8 T6 J1
T16 T15 J3
T12
T9 T9 T13
J2
LV6 LV5 LV2 T5
T17 T3
T18 negative-
pressure sensor
T19
T52 T52
T9 T20
J10 T4
J3
T1
T34 T35 J4 T24 T9 T41
T27 T22 T9 T2
T9 T9 T9
T36 J5 T25 J2 J5
J5 T25
T26
T24 LV4 LV3 T9 Diluent
J7 WBC RBC J2 J3
T24 T24 T23
J6 J6 T21 J9
T28 T25 J6 T50
J6 T25 T49
T9 T9 J6 T48 J8
T29 T30 T9 T29 T30 T42 T47
T9 T9
T37 T53
T31 LV7 J4
T53 LV8 T43 LV9 T46
T53 T51
J4 T32 T31 T33 J8 J8
syringe
T54 J11 T54 J11 T45
T44
LV10 LV11
T39
T33
T40 P1 waste
23
2 Instrument Configuration
After cleaning and reassembling the swab (and ensuring that the inflow/outflow interface tubing is
connected correctly), turn on the device and go to Service > Clean. Click the Clean Sample Probe
icon to perform the operation before performing cleaning and maintenance on the swab.
24
2 Instrument Configuration
Figure 2-17 3-way valve (L) Figure 2-18 2-way valve (L)
25
2 Instrument Configuration
Figure 2-20 Installation of the 3-way Figure 2-21 Installation of the 2-way valve (S)
valve (S)
2. Remove the impurities and place the components in their original positions. Make sure to align the
two marked lines correctly while installing (as shown in Figure 2-23).
26
2 Instrument Configuration
aligned
3. When reassembling the pump, make sure the liquid inlet and outlet are connected to the correct
tubing (e.g. Figure 2-24).
Figure 2-24 Symbols for inflow and outflow direction
27
2 Instrument Configuration
flushing of the aperture with the probe cleanser. Apply proper force while pushing to prevent the
tube from dropping and spilling (you can hold the tube with your hand to keep it in place).
Figure 2-25 Cleaning the WBC-bath aperture
3. Flush back and forth ten times, and then let it settle for 3 minutes. Afterward, flush it three more
times with a syringe containing the pure diluent using the aforementioned method.
4. After the diluent cleaning, drain the liquid inside the WBC bath and reconnect the original tubing.
To drain the WBC bath by interface operation, click the OK button in the prompt confirmation box
after draining, and then click the Remove Error button to see if the clogging problem is resolved.
5. If aperture clogging persists, redo the above procedures until the problem has been resolved.
28
2 Instrument Configuration
Follow the steps specified in 2.2.11.2 Inspection and Troubleshooting of Valve Clogging to
inspect and resolve any clogging of Valve 10. After the troubleshooting, run the whole-blood
counting procedures to see if the problem has been resolved.
If the problem has been resolved, end the procedure; if the problem persists, continue to perform
the following steps:
3. Check if there are any kinks or damage along the tubing.
Check if there are any kinks or damage along the tubing, as highlighted in red in Figure 2-26, and
replace the corresponding tubing if the problem persists. After the troubleshooting, run the
whole-blood counting to see if the problem has been resolved.
Figure 2-26 WBC tubing for fluid discharge
Hydraulics Diagram
T14 T11
T10
T9
T7 LV1 T8 T6 J1
T16 T15 J3
T12
T9 T9 T13
J2
LV6 LV5 LV2 T5
T17 T3
T18 negative-
pressure sensor
T19
T52 T52
T9 T20
J10 T4
J3
T1
T34 T35 J4 T24 T9 T41
T27 T22 T9 T2
T9 T9 T9
T36 J5 T25 J2 J5
J5 T25
T26
T24 LV4 LV3 T9 Diluent
J7 WBC RBC J2 J3
T24 T24 T23
J6 J6 T21 J9
T28 T25 J6 T50
J6 T25 T49
T9 T9 J6 T48 J8
T29 T30 T9 T29 T30 T42 T47
T9 T9
T37 T53
T31 LV7 J4
T53 LV8 T43 LV9 T46
T53 T51
J4 T32 T31 T33 J8 J8
syringe
T54 J11 T54 J11 T45
T44
LV10 LV11
T39
T33
T40 P1 waste
If the problem has been resolved, end the procedure; if the problem persists, continue to perform
the following steps:
4. Check whether or not the isolation chamber is airtight.
After obtaining permission from qualified service personnel, first drain the WBC bath (the liquid
can also be aspirated dry manually using a plastic syringe or other tools): Go to the Service >
Maintenance > Maintain screen, click the Empty WBC bath button (note that a prompt box will
pop up for confirmation after draining; do not click the OK button, otherwise the WBC bath will be
refilled with liquid).
Disassemble the isolation chamber below the WBC bath and pull out the corresponding tubing.
Use the thick No. 50 tube or 1.6mm (i.d.) silicone tube to attach the two connectors to the side of
the isolation chamber, plugging both apertures. Then attach the plastic syringe to the connector
above the isolation chamber using a 1.6mm (i.d.) silicone tube. Push the plastic syringe to
pressurize the isolation chamber, and hold the syringe steady for 30 seconds to check for any
appearance of air bubbles. If any air bubbles occur, the isolation chamber needs to be replaced.
See the picture below
29
2 Instrument Configuration
5. After inspection, the components and tubing need to be restored to their original locations. Click
the OK button in the confirmation box that pops up after the counting bath is drained by opening
the user interface.
If the liquid level in the WBC bath is found to be too high, immediately shut down the device to prevent
any further overflowing.
30
2 Instrument Configuration
T7 LV1 T8 T6 J1
T16 T15 J3
T12
T9 T9 T13
J2
LV6 LV5 LV2 T5
T17 T3
T18 negative-
pressure sensor
T19
T52 T52
T9 T20
J10 T4
J3
T1
T34 T35 J4 T24 T9 T41
T27 T22 T9 T2
T9 T9 T9
T36 J5 T25 J2 J5
J5 T25
T26
T24 LV4 LV3 T9 Diluent
J7 WBC RBC J2 J3
T24 T24 T23
J6 J6 T21 J9
T28 T25 J6 T50
J6 T25 T49
T9 T9 J6 T48 J8
T29 T30 T9 T29 T30 T42 T47
T9 T9
T37 T53
T31 LV7 J4
T53 LV8 T43 LV9 T46
T53 T51
J4 T32 T31 T33 J8 J8
syringe
T54 J11 T54 J11 T45
T44
LV10 LV11
T39
T33
T40 P1 waste
If the problem has been resolved, end the procedure; if the problem persists, continue to perform
the following steps:
4. Check if there is perforation at the bottom of the sample probe.
Set the small sample cup below the probe. When pulling out the tube above the probe (push the
tube end outward to pull it out; otherwise there will be crimping in the sampling tube connected to
the end of the probe), disassemble the probe, and connect it to the plastic syringe filled with the
diluent using a 1.6mm (i.d.) silicone tube. Manually push the syringe to see if any liquid flows from
31
2 Instrument Configuration
the bottom end of the probe. If such a flow is detected, this indicates that perforation exists at the
bottom of the probe (the liquid normally flows from the sides. Be sure to collect the waste when
pushing the liquid to the correct location, as shown in Figure 2-30).
Figure 2-30 Check the liquid pushing of the sample probe
Restore the tubing to its original status (cut off the crimped part at the front end of the sampling
tube, and readjust the tubing for installation. Make sure to check if the sampling tubing gets into
the way of other assemblies whenever the sampling assembly moves up and down, or if it feels
too tight. If this is the case, continue to adjust the sampling tubing until it looks like it fits properly.)
5. Check for any wear and tear in the top aperture of the swab.
To disassemble, take off the swab's fixed jump ring. Pull out the swab's inflow and outflow tubes.
Measure the upper-section aperture with a caliper; an aperture with a diameter of more than
1.71mm indicates that the swab needs to be replaced.
When reinstalling or replacing the swab, first put the inflow tube and outflow tube in place (Note:
The inflow tube is the Thin 50 tube, connected to the bottom connector; the outflow tube is the
Thick 50 tube, connected to the top connector), then put on the swab (insert the probe into the
swab aperture) and tap the swab's fixed jump ring to complete the procedure.
32
2 Instrument Configuration
T7 LV1 T8 T6 J1
T16 T15 J3
T12
T9 T9 T13
J2
LV6 LV5 LV2 T5
T17 T3
T18 negative-
pressure sensor
T19
T52 T52
T9 T20
J10 T4
J3
T1
T34 T35 J4 T24 T9 T41
T27 T22 T9 T2
T9 T9 T9
T36 J5 T25 J2 J5
J5 T25
T26
T24 LV4 LV3 T9 Diluent
J7 WBC RBC J2 J3
T24 T24 T23
J6 J6 T21 J9
T28 T25 J6 T50
J6 T25 T49
T9 T9 J6 T48 J8
T29 T30 T9 T29 T30 T42 T47
T9 T9
T37 T53
T31 LV7 J4
T53 LV8 T43 LV9 T46
T53 T51
J4 T32 T31 T33 J8 J8
syringe
T54 J11 T54 J11 T45
T44
LV10 LV11
T39
T33
T40 P1 waste
33
2 Instrument Configuration
T7 LV1 T8 T6 J1
T16 T15 J3
T12
T9 T9 T13
J2
LV6 LV5 LV2 T5
T17 T3
T18 negative-
pressure sensor
T19
T52 T52
T9 T20
J10 T4
J3
T1
T34 T35 J4 T24 T9 T41
T27 T22 T9 T2
T9 T9 T9
T36 J5 T25J2 J5
J5 T25
T26
T24 LV4 LV3 T9 Diluent
J7 WBC RBC J2 J3
T24 T24 T23
J6 J6 T21 J9
T28 T25 J6 T50
J6 T25 T49
T9 T9 J6 T48 J8
T29 T30 T9 T29 T30 T42 T47
T9 T9
T37 T53
T31 LV7 J4
T53 LV8 T43 LV9 T46
T53 T51
J4 T32 T31 T33 J8 J8
syringe
T54 J11 T54 J11 T45
T44
LV10 LV11
T39
T33
T40 P1 waste
34
2 Instrument Configuration
Reagent Reagent
Closing Panel Main Control Panel Testing Panel
Hardware maintenance principles apply to all the panels. All the panels have passed hardware tests
before leaving the factory, and any hardware problem found lcater may be mainly caused by power
problems. Thus, hardware maintenance primarily involves the power supply. Hardware problems and
maintenance methods for each panel are described in the subsequent sections.
35
2 Instrument Configuration
monitoring
Impedance
channel
Other
External interface
Constant current
Burning control
source control
HGB control
Driver control
module
The block diagram above gives a brief overview of the composition of main control panel and the
function of each module. Further description can be found below based on the pictures for each panel.
Picture of main control panel is shown in Figure 2-35.
36
2 Instrument Configuration
8
3
7
4
5 6
The main control panel can be clearly divided into digital part, analog part and driver part. Among
them:
The left half of the panel is the digital part, including ARM unit, FPGA unit, external interface,
debugging interface, power supply, etc.
The right half of the panel is the analog part, including impedance channel, hardware monitoring
channel, external interface, power supply, etc.
The lower left corner of the panel is the driver part, including motor driver, valve & pump driver,
temperature control, etc.
In the middle of the panel there are AD and interface chips, where AD is responsible for
analog-to-digital conversion and the interface chip is responsible for on-off control for relevant
functions of the analog part.
37
2 Instrument Configuration
10 J7 MPU_JTAG interface
21 J4 Serial port
22 J5 Serial port
38
2 Instrument Configuration
The debugging interfaces designated for the main control panel are serial interface J7 (RS232
signals), FPGA JTAG interface J3, FPGA AS interface J4, and SD interface for programming before
shipping. Use of these debugging interfaces is restricted to developers only.
2.3.1.3 Power input and indicator lights on the Main Control Panel
39
2 Instrument Configuration
+5V and -5V originate from the linear stabilizer. The corresponding lights will not be activated by the
+5V or -5V overload, and the linear stabilizer will be very hot. If either the +5V or the -5V power
indicator light is not on, immediately power off the device and troubleshoot the corresponding
electrical circuits. We recommend replacing the main control panel.
Indicator lights are very useful in practice; hardware problems can be identified by the status of the
indicator lights. For details, see 2.3.1.5 Identification of Main Control Panel Problems.
40
2 Instrument Configuration
TP15 the testing point for 5V digital input, with the expected
voltage of 5V
TP20 the testing point for 3.3V digital power supply, with the
expected voltage of 3.3V
TP19 the testing point for 2.5V digital power supply, with the
expected voltage of 2.5V
TP17 the testing point for 1.2V digital power supply, with the
expected voltage of 1.2V
TP18 the testing point for 1.8V digital power supply, with the
expected voltage of 1.8V
41
2 Instrument Configuration
42
2 Instrument Configuration
43
2 Instrument Configuration
44
2 Instrument Configuration
section of the main control panel. The working status of this chip determines the working status of the
main control panel. As shown in Figure 2-38, D14 turned on indicates the proper working of U11.
Figure 2-38 ARM power management chip in the main control panel
Functional Problems with the Main Control Panel and their Indicators
Functional problems with the main control panel are typically related to one of two causes. One cause
may be that the counting function of the main control panel cannot be realized. For example, the
digital part’s operating system on the main control panel is not operational, the FPGA program does
not load, or there is abnormal counting. The other cause refers to control failure of the motor,
valve-pump, temperature control, etc.
ARM OS on the main control panel fails to boot
The ARM on the main control panel boots from NAND using its default factory setting, so the
booting media selection switch S6 should be turned to NAND (i.e. OFF state for DIP switches), as
shown in Figure 2-39.
Figure 2-39 ARM booting and running
45
2 Instrument Configuration
46
2 Instrument Configuration
Common Problems Found in Main Control Panel Maintenance and their Indicators
See the following table for details:
Analogy power input of The power indicator light D19 is not This issue is mostly caused by the
-12V is not loaded, and activated. fact that the analog power input of
the device power -12V has shorted out. Another
supply is switched into possible reason is the breakdown
auto protection mode of the polar capacitors (mostly
when powered on. tantalum capacitors here). Due to
the abundance of -12V networks,
users are recommended to replace
the motherboard. The damaged
components can be located by
PCB for replacement by qualified
maintenance personnel.
47
2 Instrument Configuration
Analogy power input of The power indicator light D18 is not This issue is mostly caused by the
+12V is not loaded, activated. fact that the analog power input of
and the device power +12V has shorted out. Another
supply is switched into possible reason is the breakdown
auto protection mode of the polar capacitors (mostly
when powered on. tantalum capacitors here). Due to
the abundance of +12V networks,
users are recommended to replace
the motherboard. The damaged
components can be located by
PCB for replacement by qualified
maintenance personnel.
Analogy power input of The power indicator light D23 is not This issue is mostly caused by the
-5V is not loaded lit up or looks dim, and the power fact that the analog power input of
chip U3 feels very hot. -5V has shorted out. Another
possible reason is the breakdown
of the polar capacitors (mostly
tantalum capacitors here). Due to
the abundance of -5V networks,
users are recommended to replace
the motherboard. The damaged
components can be located by
PCB for replacement by qualified
maintenance personnel.
Analogy power input of The power indicator light D25 is not This issue is mostly caused by the
+5V is not loaded lit up or looks dim, and the power fact that the analog power input of
chip U2 feels very hot. +5V has shorted out. Another
possible reason is the breakdown
of the polar capacitors (mostly
tantalum capacitors here). Due to
the abundance of +5V networks,
users are recommended to replace
the motherboard. The damaged
components can be located by
PCB for replacement by qualified
maintenance personnel.
The ARM system on The powered-on device fails to do The power management chip U11
the main control panel self-test; the ARM status indicator may be damaged; it is
is not running light D79 is not flashing and the recommended that a qualified
indicator light for ARM power maintenance person replace U11.
management chip D14 is lit up.
The ARM system on The powered-on device fails to do Some circuit in the power
the main control panel self-test; the ARM status indicator management chip U11 may have
is not running light D79 is not flashing and the shorted out. Qualified maintenance
indicator light for ARM power personnel can use a multimeter to
management chip D14 is on. test the power output testing points
throughout U11 to locate the
problematic circuit. Start from the
capacitor and move along until
locating the short circuit.
48
2 Instrument Configuration
The ARM system on The powered-on device fails to do The boot media for the main
the main control panel self-test; the ARM status indicator control panel, NAND Flash U107,
is not running light D79 is not flashing and the may be damaged; replace the main
indicator light for ARM power control panel as soon as possible.
management chip D14 is on. A
multimeter is used to test the power
management chip only to find that
the power output is normal
throughout the chip and the device
lifetime can last for more than three
years.
The ARM system on The powered-on device fails to do The ARM of the main control panel
the main control panel self-test; the ARM status indicator is damaged; replace the main
is not running light D79 is not flashing and the control panel immediately.
indicator light for ARM power
management chip D14 is on. A
multimeter is used to test the power
management chip only to find that
the power output is normal
throughout the chip and the ARM
chip U50 feels hot.
The FPGA program The FPGA running status indicator The FPGA on the main control
fails to load light, D90, is not flashing, the FPGA panel is damaged; replace the
3.3V power indicator light D17 is in main control panel immediately.
normal ON status, and so is the
FPGA 2.5V power indicator light
D16. FPGA 1.8V power indicator
light D15 is normally lit up; test the
FPGA1.2V with a multimeter and
the voltage tested at TP17 is
normal.
The FPGA program The FPGA running status indicator The FGPA 3.3V power circuit is
fails to load light, D90, is not flashing, and the problematic and the issue can be
FPGA 3.3V power indicator light located by multimeter testing.
D17 is not lit up.
The FPGA program The FPGA running status indicator The FGPA 2.5V power circuit is
fails to load light, D90, is not flashing, and the problematic and the issue can be
FPGA 2.5V power indicator light located by multimeter testing.
D16 is not lit up.
The FPGA program The FPGA running status indicator The FGPA 1.8V power circuit is
fails to load light, D90, is not flashing, and the problematic and the issue can be
FPGA 1.8V power indicator light located by multimeter testing.
D15 is not lit up.
The FPGA program FPGA running status indicator light, The FGPA 1.2V power circuit is
fails to load D90, is not flashing; test the FPGA problematic and the issue can be
1.2V power with a multimeter, and located by multimeter testing.
the voltage tested at testing point
TP17 is not 1.2V.
49
2 Instrument Configuration
Liquid has been spilled The main control panel is eroded. Replace the main control panel
onto the main control
panel.
The driver unit is not The hydraulic tubes have collapsed. Some valves' drivers may have
working properly. malfunctioned; it is suggested that
the panel be replaced as soon as
possible. If the problem persists,
check the driver path for valves,
since this problem is usually
caused by wiring issues or a
broken valve.
The driver unit is not The pump is not working. First confirm the reliability of the
working properly. connection between the driver
panel and the rear panel. If the
connection is reliable, then the
pump may have a problematic
driver; it is suggested that the panel
be replaced right away. If the
problem persists, check the driver
path for pumps, since this problem
is mostly caused by wiring issues
or a broken pump.
The driver unit is not The motor is not working. First confirm the reliability of the
working properly. connection between the driver
panel and the rear panel. If the
connection is reliable, then the
motor may have a problematic
driver; it is suggested that the panel
be replaced right away. If the
problem persists, check the driver
path for motors, since this problem
is mostly caused by wiring issues.
The driver unit is not The driver panel has no heating. Some heating systems may have a
working properly. problematic driver; it is suggested
that the panel be replaced right
away. If the problem persists,
check the driver path for heating,
since this problem is mostly caused
by wiring issues.
50
2 Instrument Configuration
51
2 Instrument Configuration
52
3 Repairs
3 Repairs
3.1 Overview
The repair engineer can repair the analyzer using standard tools. See the following section for
repairing procedures (including the tools needed). If any repairing step requires a validating step, the
repair engineer should strictly follow the procedure and take the validating step.
When following the repairing procedure as specified in this section, the operator should put on rubber
gloves and clean both hands with disinfectant after performing any repair work.
Purpose
When carrying out common device maintenance and troubleshooting, such as removing the sample
syringe assembly on the left side of the device, reagent testing panel, solenoid valve assembly, etc., it
is necessary to remove the left side panel.
Tools/Spare Parts
#2 (Ph2) Phillips screwdriver
Opening
As shown in Figure 3-1, use #2 (Ph2) cross screw driver to take out two M4×8 cross recessed
pan-head combination screws and four M3×8 cross recessed pan-head combination screws on the
rear panel of device housing, and take off the top panel and back panel.
53
3 Repairs
As shown in Figure 3-2, use #2 (Ph2) cross screw driver to remove three M3×6 cross recessed
countersunk head screws installed on the back for the left door and take off the left side panel.
Figure 3-2 Open the left side panel (2)
1 - Left side panel 2 - M3×8 cross recessed countersunk head screw (×3)
54
3 Repairs
Purpose
When carrying out common device maintenance and troubleshooting, such as removing the
preheating bath assembly on the right side of the device, pinch valve, sampling assembly, liquid pump
assembly, impedance counting reaction bath assembly (RBC, WBC), negative pressure chamber,
solenoid valve pump assembly, etc., it is necessary to open the right side door.
Tools/Spare Parts
Slot-type screwdriver
Opening
Insert the slot-type screwdriver into the slot in the right side door lock and rotate 90° counterclockwise,
then manually open the right side door.
Purpose
While performing regular machine maintenance and inspection, the front panel cover needs to be
taken down for disassembling the sample probe, cleaning swab, sampling assembly, or indicator light
panel.
Tools/Spare Parts
#2 (Ph2) Phillips screwdriver
Preliminary Steps
Turn off the power switch on the left side of the device and pull out the power cord plug from the back
panel of the device.
Disassembly
1. As shown in Figure 3-3 and Figure 3-4, loosen the pan-head combination screws and countersunk
head screws on the back panel, left and right side doors and top panel of the device one after
another, then, remove the back panel, left and right side doors and the top panel.
55
3 Repairs
Figure 3-3 Before the top panel, back panel, left and right side panels are removed
Figure 3-4 After the top panel, back panel, left and right side panels are removed
2. As shown in Figure 3-5, take out the six affixing M3×8 cross-recessed countersunk head screws in
order to take off the front panel cover. When removing the front panel cover, make sure to pull out
the wires connected to the display circuit panel on the front panel.
56
3 Repairs
1 - Front panel cover 2 - M3×8 cross recessed countersunk head screw (×6)
Tools/Spare Parts
#2 (Ph2) Phillips screwdriver
Display screen
Disassembly
1. Pull out both interfaces at the shield panel of the LCD screen interface panel, use #2 (Ph2) cross
screw driver to remove four M3×8 cross recessed pan-head combination screws on the shield
panel, take off the shield panel, then detach the black buckles on both ends, gently pull out the
golden ribbon cable, as shown in Figure 3-6.
57
3 Repairs
2. Use #2 (Ph2) cross screw driver to remove eight M3×8 cross recessed pan-head combination
screws on the screen support, take off the screen support, display screen and touch screen
respectively, as shown in Figure 3-7.
Figure 3-7 Replacement of display screen (2)
58
3 Repairs
Purpose
The sample probe can be disassembled and replaced by following the procedures specified in this
section; however, in each case, 3.2 Preparatory Work before Repairs need to be taken before you
begin.
Tools/Spare Parts
#2 (Ph2) Phillips screwdriver
Sample probe
Disassembly
1. Pull out the swab's snap ring to detach it from the lower bracket panel. See Figure 3-8 and Figure
3-9.
Figure 3-8 Replacement of sample probe (1)
59
3 Repairs
Purpose
The optocoupler can be disassembled and replaced by following the procedures specified in this
section; however, in each case, 3.2 Preparatory Work before Repairs need to be taken before you
begin.
Tools/Spare Parts
2.5mm hex-socket screwdriver
Optocoupler
Disassembly
Use the 2.5mm hex wrench to remove the M3 hex screw affixing the optocoupler, then pull out the
plug attached to the optocoupler wire to disassemble the optocoupler to be replaced. See Figure 3-10.
60
3 Repairs
Purpose
The sampling assembly can be disassembled and replaced by following the procedures specified in
this section; however, in each case, 3.2 Preparatory Work before Repairs need to be taken before
you begin.
Tools/Spare Parts
#2 (Ph2) Phillips screwdriver
diagonal cutting pliers
Disassembly
1. Use the diagonal cutting pliers to cut off all the nylon binding tapes affixing the fluid tubes
(aspiration tubes of the sample probe and swab tubes), then pull out the fluid tubes of the sample
probe and the swab to detach them from the sampling assembly.
2. Pull out all the motor wires and optocoupler plug from the horizontal moving module of the sample
assembly, and use a #2 (Ph2) Phillips screwdriver to take out the three M3×6 cross recessed
countersunk head screws affixing the bracket for drag chains (see Figure 3-11) to detach the
sampling-specific drag chain from the sampling assembly.
61
3 Repairs
1- tank drag chain connector 2 - M3×6 cross recessed countersunk head screw (×3)
3. Use a #2 (Ph2) Phillips screwdriver to take out the four M4×10 cross recessed pan head
combination screws affixing the sampling assembly, and then carefully and gently take the
sampling assembly out of the machine; during the process of removal, carefully pull out the wires
and plugs for the horizontal motor and optocoupler of the sampling assembly from the
corresponding apertures in the machine. Then pull out all the plugs to completely remove the
sampling assembly. See Figure 3-12.
Figure 3-12 Replacement of the sampling assembly in X- or Y-direction (2)
62
3 Repairs
Tools/Spare Parts
#2 (Ph2) Phillips screwdriver
Power assembly with the same specifications
Disassembly
1. Use #2 (Ph2) cross screw driver to take out four M3×8 cross recessed pan-head combination
screws on the back of the device power supply assembly, then remove one M3×8 cross recessed
pan-head combination screw on the front, as shown in Figure 3-13.
Figure 3-13 Replacement of power assembly
63
3 Repairs
Purpose
The valve assembly can be disassembled and replaced by following the procedures specified in this
section; however, in each case, 3.2 Preparatory Work before Repairs need to be taken before you
begin.
Tools/Spare Parts
#2 (Ph2) Phillips screwdriver
The replacement valve with the same specifications
Preliminary Steps
1. Turn off the power switch on the left side of the device.
2. Pull out the power cord plug from the rear panel of the device.
3. If it is only the electromagnetic valve on the left or right clapboard that needs to be replaced, open
the corresponding left- or right-side door; if the one on the front panel needs to be replaced,
remove the front panel cover by following the instructions in 3.2.3 Disassembling the Front
Panel Cover.
Disassembly
1. Disassemble the peripheral fluid tubes connected to the valve assembly.
2. Use a #2 (Ph2) Phillips screwdriver to disassemble the two M3×8 cross-recessed pan-head
combination screws which affix the valve assembly, and carefully take out the valve assembly
while making sure to unplug the attached wires. See Figure 3-14.
Figure 3-14 Replacement of valve assembly
64
3 Repairs
Installation
Make sure to the use correct model of valve and create a reliable connection
All the wirings need to be set up according to the original positions of the machine components to
prevent them from being crushed or otherwise damaged.
This machine involves a great number of valves. Only one valve is discussed as an example here,
and all the other valves follow the same maintenance procedures.
Purpose
The liquid pump assembly can be disassembled and replaced by following the procedures specified in
this section; however, in each case, 3.2 Preparatory Work before Repairs need to be taken before
you begin.
Tools/Spare Parts
#2 (Ph2) Phillips screwdriver
2.5mm hex-socket screwdriver
The replacement liquid pump with the same specifications
Preliminary Steps
1. Turn off the power switch on the left side of the device.
2. Pull out the power cord plug from the rear panel of the device.
3. Open the right side door.
Disassembly
1. Pull out the peripheral fluid tubes and wire connectors attached to the liquid pump.
2. Use a #2 (Ph2) Phillips screwdriver to loosen the two M4×10 cross-recessed pan-head
combination screws which affix the liquid pump, and move the liquid pump assembly to the left till
the big hole on the affixing panel of the liquid pump is aligned to the affixing screw, then carefully
hold up the liquid pump assembly to take it out. See Figure 3-15.
65
3 Repairs
3. The further dismantling of the liquid pump assembly is shown in Figure 3-16.
Figure 3-16 Replacement of liquid pump assembly (2)
66
3 Repairs
Installation
All the wirings need to be set up according to their original positions to prevent them from being
crushed or otherwise damaged, and to prevent the working liquid pump from being shaken, which
affects the fluid tubes.
Pay special attention to the tubing joints and ensure that the connections are sound.
Purpose
The negative-pressure chamber assembly can be disassembled and replaced by following the
procedures specified in this section; however, in each case, 3.2 Preparatory Work before Repairs
need to be taken before you begin.
Tools/Spare Parts
#2 (Ph2) Phillips screwdriver
2.5mm hex-socket screwdriver
The replacement parts or assembly of the negative-pressure chamber with the corresponding
specifications
Preliminary Steps
Open the right side door.
Disassembly
1. Disassemble the peripheral fluid tubes connected to the negative-pressure chamber.
2. Use a #2 (Ph2) Phillips screwdriver to disassemble the two M4×10 cross-recessed pan-head
combination screws which affix the negative-pressure chamber, and carefully take out the
negative-pressure chamber assembly. See the picture below.
67
3 Repairs
3. The further dismantling of the negative-pressure chamber assembly is the same as that of the
positive-pressure chamber assembly.
Installation
Make sure to place the seal ring into the seal tank to keep the pressure chamber airtight.
All the tubing needs to be set up according to the relevant standards or the original positions of
the machine components to prevent them from being crushed or otherwise damaged.
Purpose
The syringe can be disassembled and replaced by following the procedures specified in this section;
however, in each case, 3.2 Preparatory Work before Repairs need to be taken before you begin.
Tools/Spare Parts
2.5mm hex-socket screwdriver
68
3 Repairs
Preliminary Steps
Open the left side door.
Disassembly
1. Pull out the peripheral fluid tubes connected to the syringe assembly to be replaced.
2. Use the 2.5mm hex-socket screwdriver to disassemble the two M3×8 stainless-steel inner hex
screws affixing the syringe assembly. Then take out the syringe assembly. See the picture below.
Figure 3-18 Replacement of syringe
Installation
Follow the corresponding disassembly steps in reverse order.
Tools/Spare Parts
2.5mm hex-socket screwdriver
#2 (Ph2) Phillips screwdriver
The replacement syringe assembly with the same specifications
Preliminary Steps
Open the left side door.
69
3 Repairs
Disassembly
1. Pull out the peripheral fluid tubes connected to the syringe module to be replaced.
2. As shown in Figure 3-19, use #2 (Ph2) cross screw driver to remove four M3×8 cross recessed
pan-head combination screws, take off the syringe assembly.
Figure 3-19 Replacement of motor
3. Use the 2.5mm hex-socket screwdriver to disassemble the two M3×8 stainless-steel inner hex
screws affixing the syringe module. Then take out the syringe.
4. Take out the two M3×8 inner hex screws on the shield cover, then remove the white bolt from the
motor. Next, remove the four M3×8 inner hex screws from the back of the motor for the
replacement.
Installation
Follow the corresponding disassembly steps in reverse order.
70
3 Repairs
Purpose
The RBC counting bath assembly can be disassembled and replaced by following the procedures
specified in this section; however, in each case, 3.2 Preparatory Work before Repairs need to be
taken before you begin.
Tools/Spare Parts
#2 (Ph2) Phillips screwdriver
2.5mm hex-socket screwdriver
The replacement WBC counting bath assembly with the same specifications
Preliminary Steps
1. Run the draining sequence of the software to drain any residual liquid inside the machine.
2. Turn off the power switch on the left side of the device and pull out the power cord plug from the
back panel of the device.
3. Open the right side door.
Disassembly
1. Use a #2 (Ph2) Phillips screwdriver to disassemble the M3×8 cross-recessed pan-head
combination screw in the lower section of the shield cover to remove the cover; to take out the
screw, move slightly upwards for 3mm or so and apply force in a direction perpendicular to the
right clapboard. See Figure 3-20.
Figure 3-20 Dismantling and replacing the WBC bath assembly (1)
71
3 Repairs
handling the residual fluid; try to prevent it from flowing onto the other components in the machine,
and wipe clean if necessary.
3. Use a #2 (Ph2) Phillips screwdriver to disassemble the M3×8 cross-recessed pan-head
combination screw for grounding on the middle clapboard of the shield case cover and pull out the
grounding wire. See Figure 3-21.
Figure 3-21 Dismantling and replacing the WBC bath assembly (2)
1 - WBC counting chamber assembly 2 - M3×8 stainless-steel inner hex screw (×2)
5. Carefully and slowly take out the WBC counting bath assembly. Pay attention to the wiring in the
process of moving to avoid breaking the wires.
6. Remove the protective ring from the shield case and open the wire clip to take out the inner wire
along the stretching direction of the wire. Then take out the WBC counting bath assembly as a
whole.
7. The further dismantling of the WBC counting chamber assembly is shown in Figure 3-23.
72
3 Repairs
Figure 3-23 Dismantling and replacing the WBC bath assembly (4)
Installation
All the wirings need to be set up according to the working procedures or the original positions of
the machine components to prevent them from being crushed or otherwise damaged.
Pay special attention to the tubing joints and ensure that the connections are sound.
The aperture, seal gasket, and seal ring need to be correctly positioned and oriented in the right
direction.
Purpose
The RBC counting bath assembly can be disassembled and replaced by following the procedures
73
3 Repairs
specified in this section; however, in each case, 3.2 Preparatory Work before Repairs need to be
taken before you begin.
Tools/Spare Parts
#2 (Ph2) Phillips screwdriver
2.5mm hex-socket screwdriver
The replacement WBC counting bath assembly with the same specifications
Preliminary Steps
1. Run the draining sequence of the software to drain any residual liquid inside the machine.
2. Turn off the power switch on the left side of the device and pull out the power cord plug from the
back panel of the device.
3. Open the right side door.
Disassembly
1. Use a #2 (Ph2) Phillips screwdriver to disassemble the M3×8 cross-recessed pan-head
combination screw in the lower section of the shield cover to remove the cover; to take out the
screw, move slightly upwards for 3mm or so and apply force in a direction perpendicular to the
right clapboard.
2. Refer to the corresponding section in 3.8.1 Dismantling and replacing the WBC bath
assembly.
3. Pull out the peripheral fluid tubes attached to the RBC counting bath assembly. Pay attention to
handling the residual fluid; try to prevent it from flowing onto the other components in the machine,
and wipe clean if necessary.
4. Use a #2 (Ph2) Phillips screwdriver to disassemble the M3×8 cross-recessed pan-head
combination screw for grounding on the middle clapboard of the shield case cover and pull out the
grounding wire. See Figure 3-24 .
Figure 3-24 Dismantling and replacing the RBC bath assembly (1)
74
3 Repairs
5. Use 2.5mm hex wrench to remove the two M3×8 stainless-steel inner hex screws affixing the
upper section of the RBC counting bath assembly. See Figure 3-25.
Figure 3-25 Dismantling and replacing the RBC bath assembly (2)
6. Carefully and slowly take out the RBC counting bath assembly. Pay attention to the wiring during
the process of moving to avoid breaking the wires.
7. Remove the protective ring from the shield case and open the wire clip to take out the inner wire
along the stretching direction of the wire. Then take out the RBC counting bath assembly as a
whole.
8. The further dismantling of the RBC counting chamber assembly is shown in Figure 3-26.
Figure 3-26 Dismantling and replacing the RBC bath assembly (4)
75
3 Repairs
Installation
All the wirings need to be set up according to the working procedures or the original positions of
the machine components to prevent them from being crushed or otherwise damaged.
Pay special attention to the tubing joints and ensure that the connections are sound.
The aperture, seal gasket, and seal ring need to be correctly positioned and oriented in the right
direction.
Tools/Spare Parts
Phillips screwdriver
Corresponding specifications needed to replace the main control panel
Preliminary Steps
1. Turn off the power switch of the analyzer, and pull out the power cord plug.
2. Disassemble the screws on the back panel of housing and remove the back panel of the housing.
Disassembly
1. Pull out the peripheral wires and connectors attached to the main control panel.
2. As shown in Figure 3-27, disassemble four M4×8 cross recessed pan-head combination screws
fixing the main control panel, and remove the main control panel.
76
3 Repairs
1
2
Installation
Follow the corresponding disassembly steps in reverse order.
Tools/Spare Parts
#2 (Ph2) Phillips screwdriver
The replacement reagent testing panel with the same specifications
Preliminary Steps
1. Turn off the power switch on the left side of the device and pull out the power cord plug from the
back panel of the device.
2. Open the left side door.
77
3 Repairs
Disassembly
1. Remove the four M3×8 cross recessed pan-head combination screws affixing the protective cover
of the reagent testing panel and remove the protective cover. See Figure 3-28.
Figure 3-28 Replacement of reagent testing panel (1)
78
3 Repairs
Installation
All the wirings need to be set up according to the working procedures or the original positions of
the machine components to prevent them from being crushed or otherwise damaged.
Pay attention to the position of wires when installing the sensor panel so as to prevent the wires
from breaking.
Purpose
The temperature sensor can be disassembled and replaced by following the procedures specified in
this section; however, in each case, 3.2 Preparatory Work before Repairs need to be taken before
you begin.
Tools/Spare Parts
#2 (Ph2) Phillips screwdriver
Hex-socket screwdriver
The replacement temperature sensor with the same specifications
Preliminary Steps
1. Turn off the power switch on the left side of the device and pull out the power cord plug from the
back panel of the device.
2. Open the left side door and the front panel cover.
Disassembly
Loosen the screws in the bracket for temperature sensor to take the sensor out. Then replace it with a
new sensor and tighten the screws. See Figure 3-30.
79
3 Repairs
Installation
Follow the corresponding disassembly steps in reverse order.
80
4 Software Upgrade
4 Software Upgrade
4.1 Preparation
1. Get officially provided upgrade package, and prepare a USB flash disk for storing the upgrade
package.
2. Copy the upgrade package to the root directory of the USB flash disk (Do not paste it into any
newly-created folder).
3. Insert the USB flash disk with upgrade package into the USB interface of the host.
4. Use service authority to log in to the host.
81
4 Software Upgrade
2. The host will detect the USB flash disk. 2~5 seconds later, if the USB flash disk cannot be
recognized, there will be corresponding prompt in the interface, please insert the USB flash disk
again; if the USB flash disk can be recognized, there will be dialog box in the interface as follows.
82
4 Software Upgrade
5. Turn off the power supply of the analyzer, and restart the analyzer.
6. Use a hard object, such as a toothpick or pencil to click the focal points successively appearing on
the screen (5 points in total).
After clicking 5 focal points, the touch screen calibration is complete.
7. Turn off the power supply of the analyzer, and then restart the analyzer.
83
5 Comprehensive Device Tuning
Since the replacement and maintenance of some components can lead to changes in relevant tuning
parameters, this section introduces the tuning procedures for the parameters that may be affected.
The swab height needs to be reset after the replacement of the sampling assembly and
relevant parts of the sampling swab.
When the sampling assembly or swab is replaced, it is necessary to carry out the tuning as follows:
1. Enter the Service screen and click Position Adjustment.
2. Click Start and check the distance between the bottom of the sample probe and the bottom of the
swab. If the sample probe is lower than the swab, click Up; if higher, click Down. Each click will
move the sample probe slightly. In the end, the bottom of the sample probe will be aligned with the
bottom of the swab. Then click OK.
3. Click Check to run the initialization of the sample probe. Check if the bottom of the sample probe
is still aligned with the bottom of the swab (see Figure 5-1). If it is, click OK to complete the tuning;
84
5 Comprehensive Device Tuning
The HGB voltage gain setting needs to be performed for the replacement of WBC bath, HGB
wire and/or main control panel.
Gain calibration needs to be performed for the replacement of WBC bath, RBC bath, and/or
main control panel.
85
5 Comprehensive Device Tuning
1. Click Service > Cal > Gain cal. to access the gain calibration screen. See Figure 5-3.
Figure 5-3 Gain calibration
2. Fill in the Target cells corresponding to W-MCV&MCV with W-MCV and MCV reference values for
quality control.
3. Perform the QC test for three times in a row for the first run.
The results for each time will be automatically displayed.
If the CV falls within reasonable parameters, the screen will show the CV and Gain values for
the first run. Go to step 4.
If it does not fall within reasonable parameters, you’ll be prompted to redo the calibration.
Please click OK to close the message box. Then click Clear to delete the data, and repeat the
step 3.
4. Perform the QC test for three times in a row for the second run.
The results for each time will be automatically displayed.
If the CV falls within reasonable parameters, the screen will show the CV and Gain values for
the second run, and show the final results. Please click "OK" to complete gain calibration.
If it does not fall within reasonable parameters, you’ll be prompted to redo the calibration.
Please click OK to close the message box. Then click Clear to delete the data, and repeat the
step 4.
The calibrators need calibration for the replacement of the WBC bath, the RBC bath, and/or the
main control panel.
86
5 Comprehensive Device Tuning
3. Input the calibrator lot No. JZQX-01 in the text box for Lot No., and click the Exp. Date control to
set the expiry date of the calibrator.
4. Input the target value of the current calibrator parameter.
The calibration mode is Whole Blood by default, so there is no need to set the mode.
5. Set the well-shaken calibrator under the sample probe, and then click the aspiration key on the
analyzer to start the calibration counting.
6. Repeat step 5 for a total of 12 times to get 12 results of calibration counting.
After the counting is complete, a dialog box will pop up indicating that the test is complete.
Click the Save button to save the calibration result.
If significant differences are found across results, a dialog box for data abnormality will pop up.
Please redo the calibration.
87
5 Comprehensive Device Tuning
2. Enter LIS workstation network setup interface after installation and set monitoring IP address and
port number.
4. Set the IP address and other network information of the analyzer according to the actual situation.
If the network is accessed through a router on the site, please select Obtain an IP address
automatically and Obtain DNS server address automatically.
88
5 Comprehensive Device Tuning
If the network is accessed through a network switch, or the analyzer is directly connected to
the LIS on the site, please select Use the following address, so as to manually set the IP
address and subnet mask of the analyzer. The IP addresses of the analyzer and LIS must be
in the same network segment. Furthermore, their subnet masks shall be the same, while other
parameters can maintain null.
5. Click OK to save the settings and close the dialog box.
3. Input the IP address and port of LIS workstation in Network Settings area.
Find the IP address and port of LIS in the network setup interface in the LIS workstation; if IP
address can’t be found, try the method below:
a. Enter the operating system of LIS workstation.
b. Press combination key [Windows+R] to open the Run window.
c. Input cmd, and then click OK.
d. Input the ipconfig command into the cmd.exe window popped out.
The interface shows similar content as follows:
89
5 Comprehensive Device Tuning
The IPv4 address in the red box is the IP address of LIS workstation.
The IP address 192.168.8.44 of the LIS workstation shown as above is used as an example, real IP
should be in the same network segment with LIS server.
The LIS icon in the upper right side on the analyzer screen turns from gray to black ,
which indicates auto hematology analyzer software is connected to LIS successfully.
If the icon stays gray, the connection fails. Please check if the IP address and port of LIS is correct
and reconnect as the steps above; if the problem still exists, please contact the hospital network
administrator to handle it.
90
6 Alarms and Solutions
Problem Solution
No. Problem Description
Name
The horizontal motor fails to 1. The user enters the Service > Status >
leave its initial position. Sensor screen and covers the center of the
optocoupler with a piece of paper. Check if the
The horizontal motor fails to optocoupler status shown in the screen is
return to its initial position. blocked. If it is, then the optocoupler is working
Horizontal properly; if not, then refer to 3.4.2 Replacing
The motor fails to move to the
2 motor WBC position. the Optocoupler on how to replace the
problem optocoupler.
The motor fails to move to the 2. Refer to 3.4.3 Replacing the Sampling
open sampling position. Assembly in X- or Y-direction to disassemble
the sampling assembly and make sure the
The horizontal motor is busy.
motor wiring is secure. If the wiring is OK, then
Horizontal motor timeout disassemble the motor and replace it with a
91
6 Alarms and Solutions
Problem Solution
No. Problem Description
Name
new one. After the installation, make proper
adjustments to the belt's tension, then go to
The optocoupler of the the sampling assembly self-test under
horizontal motor is not Service > Self-test > Syringe Self-test. If the
working properly. sampling assembly is working, then the
maintenance process is OK.
The vertical motor fails to 1. The user enters Service > Status > Sensor
leave its initial position. screen and covers the center of the vertical
optocoupler with a piece of paper. Check if the
The vertical motor fails to corresponding optocoupler status shown in the
return to its initial position. screen is blocked. If it is, then the optocoupler
The motor fails to move into is working properly; if not, then refer to 3.4.2
position to isolate the air Replacing the Optocoupler on how to
bubbles. replace the optocoupler.
Vertical 2. Refer to 3.4.3 Replacing the Sampling
3 motor The motor fails to move to the Assembly in X- or Y-direction to disassemble
problem counting bath position. the motor from the sampling assembly and
make sure motor wiring is secure. If the wiring
The motor fails to move to the
is OK, then disassemble the motor and replace
open sampling position.
it with a new one. After the installation, make
The vertical motor is busy. the proper adjustments to the belt tension,
then go to the sampling assembly self-test
under Service > Self-test > Syringe Self-test.
Vertical motor timeout If the assembly is working, then it has been
successfully fixed.
The 12V +12V power is not working Refer to 3.9 Main Control Panel Replacement
power is properly. to replace the main control panel.
5
not working -12V power is not working
properly properly.
92
6 Alarms and Solutions
Problem Solution
No. Problem Description
Name
Abnormal pressure of
positive-pressure chamber
(lower than normal)
Abnormal pressure of
positive-pressure chamber
(higher than normal)
Pressure
8 chamber The negative-pressure Refer to 2.2.11.10 Problems in Creating the
problem chamber fails to create Negative Pressure for troubleshooting.
pressure
Abnormal pressure of
negative-pressure chamber
(lower than normal)
Abnormal pressure of
negative-pressure chamber
(higher than normal)
93
6 Alarms and Solutions
Problem Solution
No. Problem Description
Name
94
6 Alarms and Solutions
Problem Solution
No. Problem Description
Name
shown in the alarm message, and then load the
LYE-1 is not replaced. reagent to resolve the problem.
DIL-E running out or air Check for the availability of the relevant reagent.
bubbles in inlet tubing. If the reagent is available, then check if the
optocoupler of the reagent testing panel is on. If
not, adjust the screw of the potentiometer and
rotate counterclockwise to see if the optocoupler
can be activated.
If it works, drain the liquid from the tube
and use a multimeter to press the spot as
shown in the picture. Adjust the
potentiometer and set the voltage at 1.5V
or so (the testing points are all located in
the left part of the picture, among which
Potentiometer A corresponds to Testing
Point A, and so on and so forth).
14 No reagent
LYE-1 running out or air
bubbles in inlet tubing.
95
7 Maintenance Inventory
7 Maintenance Inventory
96
7 Maintenance Inventory
97