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Define Problem Statements Template

The document provides guidance on creating customer problem statements for a project. It outlines a template for writing problem statements from the customer's perspective, focusing on what matters to them. The template helps articulate challenges customers face and allows teams to find ideal solutions while empathizing with customers to better understand how they perceive products and services. An example is given to demonstrate how the template works but is left blank.

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SRIRAM S B
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100 views1 page

Define Problem Statements Template

The document provides guidance on creating customer problem statements for a project. It outlines a template for writing problem statements from the customer's perspective, focusing on what matters to them. The template helps articulate challenges customers face and allows teams to find ideal solutions while empathizing with customers to better understand how they perceive products and services. An example is given to demonstrate how the template works but is left blank.

Uploaded by

SRIRAM S B
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Ideation Phase

Define the Problem Statements

Date 19 September 2022


Team ID PNT2022TMIDxxxxxx
Project Name Project - xxx
Maximum Marks 2 Marks

Customer Problem Statement Template:


Create a problem statement to understand your customer's point of view. The Customer
Problem Statement template helps you focus on what matters to create experiences people
will love.
A well-articulated customer problem statement allows you and your team to find the ideal
solution for the challenges your customers face. Throughout the process, you’ll also be able
to empathize with your customers, which helps you better understand how they perceive
your product or service.

Reference: https://miro.com/templates/customer-problem-statement/
Example:

Problem I am I’m trying to But Because Which makes me feel


Statement (PS) (Customer)
PS-1
PS-2

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