BASIC COMPUTER SKILLS

On any given day, you will encounter computer systems in much of what you do, even if you don’t
realize it. The television channels you watch, the radio stations that you listen to, the car that you
drive in, and even the cash register at the local grocery store are all controlled in some way by
computer systems! They help us perform tasks, keep track of information, and even control the
airplanes that fly above us. During the course of this class, you will learn about how computers
work, how to perform simple tasks, and more.
Anatomy of a Computer
As with most products, computers are designed in a variety of ways. There are, however, major
similarities regardless of the brand (e.g., Dell, Apple, Acer, HP, Lenovo) of the computer. There are
two main types of computers, desktops and laptops. However, all computers have the following
components:

THE MONITOR
The monitor looks like a television screen and is where you see what is happening on your
computer. By using shadows and graphics with over a million different colors, much of what you
see will appear 3-dimensional. Think of this as the ‘face’ of the computer.
THE CPU (Central Processing Unit)
The CPU houses the machinery that allows your computer to work. Think of this as the ‘brains’ of
the computer. This component looks very different in desktops and laptops, but it works the same.
THE KEYBOARD
The keyboard is one of two ways to interact with your computer. The keys should mostly mimic a
traditional typewriter.
THE MOUSE
This is the other way to interact with your computer. Most mice have two buttons—a right and a
left button—and a scrolling wheel.

How Computers work

Hardware/software
Computers use both hardware and software to perform their work. Think of hardware as the
physical pieces of a computer—the monitor, the CPU, all the pieces and parts inside the CPU, the
mouse, the keyboard, etc. Software, on the other hand, consists of programs that we use to
interact with the computer. You can’t physically touch software like you can the keyboard, but you
can still interact with it. A word processing program like Microsoft Word is a piece of software that
you could use to type a grocery list. Games that you play on your computer are also considered
software—it doesn’t have to be work-related!
Information / Data

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Computers are designed to work with a type of information commonly referred to as “data.” Data
comes in many forms, whether it is written data (such as a letter to a friend), audio data (like a
song), video data (like a popular movie or DVD), and more. Certain types of software programs
work with different types of data. For example, iTunes works primarily with audio data, while
Microsoft Word, a word processing program, works primarily with written data.
The keyboard is just one of the ways in which you can create, interact with, and modify data. There
are many ways to get data off of the computer, such as printing it out on paper, copying it to a CD
or flash drive, or publishing it to the Internet.
“My Computer is Possessed!”
It is a common misconception that computers have “a mind of their own.” Although computers can
perform certain tasks much more easily and faster than humans (like counting, performing
mathematical calculations, etc.), they are, in the end, machines and can’t think for themselves. It is
safe to say that the computer cannot do anything that you do not tell it to do. Remember that you
are in control of the computer, in the same way that you are in control of your car. Your car won’t
move until you press your foot on the accelerator, and it won’t stop until you press the brake.
Computers work in the same way.
Keeping Your Computer Healthy
In the end, computers are machines just like any other. Sometimes, although not often, they may
malfunction, become stuck (or “frozen”), or may have a part that breaks and needs to be replaced.
Just like your car or lawnmower, computers need to be maintained. Keeping your virus software up-
to-date, installing updates for your operating system (e.g., Windows updates), and refraining from
installing unnecessary programs will keep your computer running smoothly and efficiently for a
longer period of time. Consider it like an oil change.
Key facts About Computers
not need to access the Internet in order to run properly.

using a phone line, a cable connection, or by using a wireless connecting device (wi-fi). For most
home computer users, this is a paid service, though you can use the Internet for free in some
public locations, like the library or a coffee shop.

pictures) and run programs without an Internet connection. However, to view a web page or send
an e-mail, you will need an Internet connection.

purchase will come with an operating system already installed. The most common operating
systems are Microsoft Windows and Macintosh OS X.

Turning On the Computer and Logging On:

Turning the Computer On
Let's get started! As you sit down at your desk, you can assume that your computer system is one
of three states:

The monitor is black (no images), there is no “whirring” sound from the CPU, and the computer is
unresponsive to mouse movements or pressing keys on the keyboard. The power button (if it lights
up) should not be lit up.

noise coming from the CPU (hopefully not too loud!), and the pointer on the screen (the small white
arrow) should respond when you move the mouse.

assumed an energy-efficient, minimal power mode. To “wake” the computer, simply move the
mouse around or press the space bar on the keyboard, and it will “wake up” and return to the exact
same place that it was when it went to sleep. In other words, if you were using a word processing
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program and the computer went to sleep, it would return to exactly what you were working on
when it wakes up.
To turn a computer on, simply press the power button once (no need to hold the button—just press
and release). We will go over how to turn off a computer later in this handout.
Logging On
Once you turn the computer on, the computer will go through a series of automated tasks before it
is ready for you to interact with it; this process is called “startup.” This process will last between
one and two minutes. If the computer is not working correctly, you may see an error message
during start-up. If the computer is performing as it should, however, you will probably see one of
the following screens:

This is called a “Log On” window, and it means that the computer is password protected. If you do
not see this window upon starting the computer, you can assume that your computer is NOT
password-protected and may be used by anyone. To log on, you simply enter your user name and
password. If you are using a public library computer, this could be your library card number.

The Desktop

After you log on, the computer will display what is known as your desktop within a few seconds to a
few minutes (if your computer is newer, this will probably go faster). Here you will see a digital
representation of something similar to a real-life office space, complete with a workspace, files and
file folders, and even a recycling bin!
One of the neatest features about Microsoft Windows is that your desktop may not look anything
like the one above! While this may sound confusing, it means that you are able to personalize,
alter, and change almost everything about your desktop environment. If you do not like the colour
blue as your background, where the icons are, or even what language it is in, you can change it!
Here are some examples:

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THE KEYBOARD AND MOUSE
Keyboard Commands

In order to use your computer effectively, you must interact with it using both the mouse and the
keyboard. The above image of a keyboard may closely resemble (if it is not identical to) the
keyboard in front of you; learning the function of just a few keys will help you to interact better
with your computer and individual programs. The following is a list of commonly used keys that
have special functions (keep in mind that key functions can change depending on which program
you are using):
1. Backspace: T
2. Delete
3. Shift: This key, when pressed WITH another key, will perform a secondary function.
4. Spacebar: This key enters a space between words or letters.
5. Tab: This key will indent what you type, or move the text to the right. The default indent
distance is usually ½ inch.

6. Caps Lock: Pressing this key will make every letter you type capitalized.
7. Control (Ctrl): This key, when pressed WITH another key, performs a shortcut.
8. Enter: This key either gives you a new line, or executes a command (pressed in a word
processing program, it begins a new line).
9. Number Keypad: These are exactly the same as the numbers at the top of the keyboard; some
people find them easier to use in this position.
10. Arrow Keys: Like the mouse, these keys are used to navigate through a document or page.
The Mouse
While the keyboard is primarily used to insert/input and manipulate text and numbers on a
computer, the mouse is used mostly for navigating around the screen. Mice come in a variety of
shapes and sizes. Some of the strangest-looking mice often look that way because they are
designed to be more ergonomic than traditional mice.

There are traditional mice… unusually shaped mice…

stylish mice… complicated

mice…
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The type of mouse that you choose to use is totally based on your preference—If you want a fancy
mouse, that’s fine; if you prefer a simple mouse, that’s OK too. Each mouse, however different it
may be, has similar functions. As you can see on the “traditional” model above, a traditional mouse
has two buttons with a wheel between them (gray) that spins, called a “scroll wheel.” Both buttons
can perform separate functions, and are referred to by which side of the mouse they are located
on.
Pressing the LEFT mouse button is called “left-clicking,” while pressing the RIGHT mouse button is
called “right-clicking.”
Left-clicking is used far more often than right clicking. For now, know that left-clicking is used to
select or click on something, while right-clicking presents additional menu options.
Practice
Keyboarding Practice! http://www.sense-lang.org/typing/tutor/keyboarding.php

Left-Clicking, Double-Clicking and Right-Clicking

One of the most difficult things to learn when first beginning to use a computer, is how to use the
mouse. It takes coordination, precision, and patience. Fortunately, the more you practice, the easier
it will become!
The mouse symbol, or pointer, that appears on the computer screen will change its look and
function depending on what it is near or hovering over.
Your mouse pointer will most often look like an arrow
When your mouse pointer is over an internet link, it will look like a pointing hand
When your mouse pointer is over a place where you can type, it will look like an I-beam
When your computer is busy or ‘working,’ your mouse pointer may look like an hourglass or a
spinning circle.
There are actually many different pointers (though these are the most common), and they will
change automatically depending on what task you are trying to perform.
The buttons on the mouse may also have different functions, depending on which program you are
using. If you are working in Microsoft Word, for example, the mouse will offer options related to
Microsoft Word. Conversely, if you are working in Microsoft Excel, the mouse will offer options
related to Microsoft Excel, and so on.

For now, remember these rules:

1. The LEFT mouse button SELECTS items.

2. The RIGHT mouse button GIVES YOU MORE OPTIONS.

3. Double-Clicking the LEFT mouse button EXECUTES options (for example, you can open a
program by double-clicking an icon on the desktop).
4. Double-Clicking the RIGHT mouse button does not do anything.
Practice Exercise
Mousing Around! http://www.pbclibrary.org/mousing/intro.htm
This exercise will let you practice a variety of the skills you’ll need to use your mouse effectively.
Try this practice site from any computer connected to the Internet.
OPERATING SYSTEMS AND SOFTWARE
The Operating System
Computers without operating systems are exactly like televisions without a signal: They will turn on,
but you will be looking at a blank screen with no hope of interacting with it (the lights are on, but
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nobody’s home)! The most popular operating system is “Microsoft Windows,” and it is utilized by
most personal computer (PC) users. It is what you are using today in class. It is a program that acts
as the brains of the computer, allowing you to run other programs, work on projects, and do
basically everything else that computers are capable of. There are many different versions of
Microsoft Windows, and a new version is released every couple of years (just like car models).
There are other operating systems as well. Apple manufactures a computer called a Macintosh, or
Mac. Macs use an operating system called “Mac OS X” which, while it looks very different from
Microsoft Windows, runs using the same basic principles. While fewer people use Macs than PCs,
schools often use Macs, as well as people who work with graphic design and video and image
editing. As a general rule, Macs tend to be more expensive than PCs.
You shouldn’t ever need to mess with the operating system. It should run correctly and without
error for as long as you have your computer. In fact, if you ever take your computer in for a repair,
the technician will be looking primarily at your operating system (not your programs), in the same
way that a mechanic will look at your car’s engine.
The operating system of your computer is so important, that any computer you buy will be sold
with one already installed and ready to go (so outside of choosing between a PC and a Mac, you
don’t really need to worry about the operating system except to make sure you get the newest or
most appropriate version). In addition, popular software programs are also often already installed
on computers, so all you have to do is plug your computer in and go!

Computer Manufacturer (e.g. Lenovo) Apple

Computer is called a PC Computer is called a Macintosh
(Mac)
Operating System is Windows Operating System is OS X

The Start Menu

The Start Menu is a good place to, well, start! The Start button (which opens the menu) is located
in the lower left corner of your screen. LEFT-CLICK once on the Start Button to open the menu.

This is the Start Menu as it appears in Windows 7.

Notice the options that are available in this menu. Popular programs, like the calculator and paint
applications are on the left, while folders, the Control Panel, and help features are on the right.
Also note the “Shut Down” button at the bottom of the menu. This button is very important. It will
allow you to log off or shut down the computer. Logging off a computer is like locking a car—the
computer is in a stationary mode and you can’t do anything from the outside. Clicking Shut Down is
like turning off the engine. When you click Shut Down, the computer has an opportunity to properly
“shut down”

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We will cover how to log off and turn the computer off in more depth later in this handout.
By LEFT-CLICKING once on “All Programs,” another menu will appear. This is a list of all the
programs that you have installed on your computer.
Nearly everything that you can do with your computer can be found in the Start menu. This
includes finding help, using programs, getting on the Internet, e-mailing, playing games,
customizing your desktop, and more!
You should feel free to experiment with the Start Menu. Go ahead and left-click on something!
Microsoft Windows has undergone many changes over the past few decades.
New versions of the operating system are released every couple of years. It is currently being
released in a version called “Microsoft Windows 8.” Past versions include: “Windows 95,” Windows
98,” “Windows ME,” “Windows XP,” “Windows Vista,” and “Windows 7.” Many people continue to
use Windows Vista and Windows 7, even though newer versions have been released. It is important
to know that there are different versions of Windows, because different features (such as the Start
Menu discussed above) may look different in different versions.

Managing “Windows”
Microsoft Windows is called “Windows” for a reason. Programs appear on your screen as “Windows”
(rectangular shapes) and are laid 3-dimensionally on top of one another (see image at right), just
like on a real desktop. The desktop is your work surface, and all of your open windows appear on
top of it.

If you can see a window, that means the program is open and running. It is possible to make the
window bigger, smaller, or close it using the buttons in the top right corner of any window.

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Minimize: Left- Maximize: Left- Close: Left-click Restore Down:
click this button click this button this button to Left-click this
to shrink the window to make the close the button to make
down to Window as large window. The the window
a small button as it can be—it program will smaller without
that will appear should take up close and stop minimizing it.
in the task bar your entire running. Make
(see below) screen. sure you save
your work first!

Microsoft Windows is capable of running more than one program at once. In other words, you can
write a letter in Microsoft Word, while surfing the Internet while using Microsoft Excel while
checking your e-mail and so on! This is called “multi-tasking” and is a feature of all computers.
However, with all of these things going on at once, how do you keep track of them all? The
Taskbar, which is the bar that spans across the bottom of your screen next to the Start Menu, is
designed to help you keep track of all of your programs. It looks like this:

In the illustration above, there are several programs running. Each program that is open is
represented by a “button” on the Taskbar. To use one of the programs that is “open,” simply left-
click on it once to bring it up to the top of the screen. The taskbar is modeled after what might
happen in real life: You are reading the newspaper, and you put it down to pick up your favorite
book. You didn’t throw it out or destroy it, you simply set it aside. This way, you can pick up right
where you left off once you are done reading your book. The taskbar works the same way, but with
software programs, not books.

Buying a Computer
When considering the merits of a computer, it’s important to consider the following questions:

Buying a computer is a big decision, and can be quite expensive. It is a good idea to do some
research before buying a computer to find out what would work best for your needs, what
computers have performed well for others, and what models are within your price range. Asking for
help finding this information at the reference desk of your local library is a good place to start. In
addition, here are some websites you might want to check out:
rs”)
-computer.html

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Other Programs and Software
Although there may be lots of software pre-installed on your computer when you buy it, there are
many more programs available for you to download or buy, from educational games for children to
photo editing software to professional programming software. If you are interested in a particular
type of software, here are some suggested Web sites to check out:

Keep in mind that software is often designed for either a PC or a Mac, so make sure whatever
program or game you purchase is compatible with your particular computer. If software is
compatible with both types of computers, it will often have a symbol like this: Mac PC
SHUTTING DOWN THE COMPUTER
Logging Off vs. Shutting Down
To log off or shut down the computer, click the Start button:

Logging off your computer and shutting down your computer are two different things. Remember
the analogy of the car: Logging off a computer is like locking the car (the computer is password-
protected and you can’t do anything). When you first log in to a computer, it’s like using a key
(password) to get in, and when you are done using the computer, you need to log off (the
computer will remain on) to make sure no one can make changes while you are away.
By contrast, when you click Shut Down, it is like turning a car’s ignition off. You need to make sure
that processes and programs are properly ended and shut down before pushing the shutdown
button, just as with a car you have to turn off the ignition before pulling out the key. Click the Start
button, then click Shut Down. Do not press the power button to turn off your computer!
After you have clicked Shut Down, your computer will begin a shut-down process in which it saves
things you have been working on, and ends all programs that are running. You may see a window
that says, “Windows is shutting down.” When the computer is done shutting down, the screen will
go black, and the computer tower will stop making any noise. It is now shut down. It is not
necessary to press the power button—your computer will turn off automatically.
Finding More Help
If you ever find that you need help while using your computer, you can left-click the Start button,
and then click “Help and Support.”
In addition, most programs on your computer will also have an individual help feature. The Help
function may be available from a Help menu at the top of the window, or by clicking a button. Help
buttons are usually located in the top-right corner of the window, and may look like a question
mark. Help menus often have a search function or pre-prepared FAQs. Most programs also have 1-
800 numbers to connect with a technician