Polycom Phone Test Log
Polycom Phone Test Log
92
Local IP: 192.168.0.100
NIC: Intel(R) Ethernet Connection I217-LM
Time: 5/17/2019 06:50:50 AM
Product Key: 0LWPXU0AUX5O
Company: PHILIP C. GUTWORTH, P.A.
StoreId: 1
Phone Number:
Email:
Platform: Windows GUI
Version: 2.2.1117-
3550ad972946511b8f61ef40f54daf9701169a9e
Geo Route: U.S. East
Profile: Baseline
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[05/17/2019 06:50:50] Running DNS Test
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No custom DNS server configured
Servers:
Local DNS Server 1 <192.168.0.1>
8x8 GTM Server 1 <192.84.18.11>
8x8 GTM Server 2 <8.28.0.9>
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[05/17/2019 06:51:09] Running Ping Test
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Target IP MTU Min/Max (ms)
Avg/StdDev (ms) Pkt Loss
U.S. East <8.28.1.128> 1472 14.46/20.44
15.74/0.83 0/100 (0.0%)
Canada <67.225.14.155> 1472 62.24/68.38
64.57/0.76 0/100 (0.0%)
U.S. West <192.84.18.197> 1472 73.28/87.36
77.67/1.22 0/100 (0.0%)
United Kingdom <217.163.57.18> 1472 80.82/94.13
85.27/1.49 0/100 (0.0%)
Hong Kong <103.252.162.18> 1472 207.96/216.70
209.36/1.19 0/100 (0.0%)
Australia <103.239.164.18> 1472 216.53/224.70
217.81/1.14 0/100 (0.0%)
Canada <67.225.14.155>:
TEST RESULT : OK
United Kingdom <217.163.57.18>:
TEST RESULT : OK
Australia <103.239.164.18>:
TEST RESULT : WARNING
Warning: Average response time is high (larger than
175 ms)!
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[05/17/2019 06:53:12] Running HTTP Test
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HTTP Test
Connection to 'netutil.8x8.com' <8.28.1.122:80> was
successful
HTTPS Test
Connection to 'netutil.8x8.com' <8.28.1.122:443>
successfully upgraded to SSL!
Connection to 'netutil.8x8.com' <8.28.1.122:8443>
successfully upgraded to SSL!
TEST RESULT : OK
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[05/17/2019 06:53:12] Running NTP Test
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Able to sync with 'time.windows.com'
Able to sync with 'pool.ntp.org'
Able to sync with 'ntp.packet8.net'
TEST RESULT : OK
- VO ports:
All required TCP ports are available!
UDP 55400-56055 : Unavailable
UDP 56195-56207 : Unavailable
UDP 56219-56417 : Unavailable
UDP 56441-56567 : Unavailable
UDP 56585-56597 : Unavailable
UDP 56609-56627 : Unavailable
UDP 56639-56687 : Unavailable
UDP 56705-56717 : Unavailable
UDP 56729-56812 : Unavailable
UDP 56933-57569 : Unavailable
UDP 57630-58326 : Unavailable
- VCC ports:
All required TCP ports are available!
All required UDP ports are available!
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[05/17/2019 06:55:11] Running NAT Test
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Public IP address: 73.248.178.92
All tests passed
NAT Type: Full cone NAT
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[05/17/2019 06:55:12] Running System Information Test
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System : Microsoft Windows 10 Pro
Intel(R) Core(TM) i7-4770 CPU @
3.40GHz
16273 MB RAM
Java Runtime : Unable to detect Java Runtime
version
Adobe Flash Player:
$(build.FlashMajorVersion),$(build.FlashMinorVersion),$(
build.FlashBuildVersion),$(build.FlashPrivateVersion)
---
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[05/17/2019 06:55:14] Running ALG Test
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Running ALG test on 'netutil.8x8.com' <8.28.1.122>
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[05/17/2019 06:56:54] Running Media Test
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Target IP Time Pkt Loss
Avg Jitter Avg Latency Err
U.S. West <192.84.18.197> 66 s 0/2995
(0.0%) 3 ms 85 ms 0
U.S. East <8.28.1.128> 66 s 0/2995
(0.0%) 0 ms 21 ms 0
Canada <67.225.14.155> 66 s 0/2995
(0.0%) 1 ms 64 ms 0
United Kingdom <217.163.57.18> 66 s 0/2995
(0.0%) 4 ms 88 ms 0
Hong Kong <103.252.162.18> 66 s 0/2995
(0.0%) 2 ms 212 ms 0
Australia <103.239.164.18> 66 s 0/2995
(0.0%) 1 ms 222 ms 0
Canada <67.225.14.155>:
TEST RESULT : OK
Australia <103.239.164.18>:
Warning: Average latency is high (larger than 175
ms)!
TEST RESULT : WARNING
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[05/17/2019 07:03:41] Running Fragmentation Test
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Target IP Time Pkt Loss
Avg Jitter Avg Latency Err
U.S. West <192.84.18.197> 12 s 0/495
(0.0%) 1 ms 84 ms 0
U.S. East <8.28.1.128> 12 s 0/495
(0.0%) 1 ms 21 ms 0
Canada <67.225.14.155> 12 s 0/495
(0.0%) 3 ms 72 ms 0
United Kingdom <217.163.57.18> 13 s 0/495
(0.0%) 6 ms 91 ms 0
Hong Kong <103.252.162.18> 13 s 0/495
(0.0%) 2 ms 216 ms 0
Australia <103.239.164.18> 13 s 0/495
(0.0%) 2 ms 225 ms 0
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[05/17/2019 07:05:06] Running Traceroute Test
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Tracing route to netutil.8x8.com <8.28.1.122>
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[05/17/2019 07:05:29] Running Bandwidth Test
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TEST RESULT : OK
TEST RESULT : OK
TEST RESULT : OK
TEST RESULT : OK
TEST RESULT : OK
TEST RESULT : OK
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[05/17/2019 07:07:50] Running Bufferbloat Test
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Testing latency on idle network
Testing latency while downloading
Testing latency while uploading
Test Pkt Loss Avg Jitter Avg
Latency
Idle 0/1495 (0.0%) 0 ms 21 ms
Downloading 0/1495 (0.0%) 8 ms 530
ms
Uploading 33/1495 (2.2%) 12 ms 108
ms