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Polycom Phone Test Log

This document contains the results of various network diagnostic tests run on a Windows 10 system, including DNS queries, ping tests to different locations, HTTP/HTTPS connectivity, NTP synchronization, port availability, and NAT type determination. The tests were completed successfully with some locations having higher than ideal ping response times.
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© © All Rights Reserved
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0% found this document useful (0 votes)
58 views

Polycom Phone Test Log

This document contains the results of various network diagnostic tests run on a Windows 10 system, including DNS queries, ping tests to different locations, HTTP/HTTPS connectivity, NTP synchronization, port availability, and NAT type determination. The tests were completed successfully with some locations having higher than ideal ping response times.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 14

Public IP: 73.248.178.

92
Local IP: 192.168.0.100
NIC: Intel(R) Ethernet Connection I217-LM
Time: 5/17/2019 06:50:50 AM
Product Key: 0LWPXU0AUX5O
Company: PHILIP C. GUTWORTH, P.A.
StoreId: 1
Phone Number:
Email:
Platform: Windows GUI
Version: 2.2.1117-
3550ad972946511b8f61ef40f54daf9701169a9e
Geo Route: U.S. East
Profile: Baseline

+-------------------------------------------------------
--------------------------------------------+
[05/17/2019 06:50:50] Running DNS Test
+-------------------------------------------------------
--------------------------------------------+
No custom DNS server configured
Servers:
Local DNS Server 1 <192.168.0.1>
8x8 GTM Server 1 <192.84.18.11>
8x8 GTM Server 2 <8.28.0.9>

Performing SRV query '_sip._tcp.ipsbc.packet8.net'


[Local DNS Server 1]
Found [ip.packet8.net] 8.28.0.135:5199 (P3, W1)
DNS SRV query successful

[8x8 GTM Server 1]


Found [ip.packet8.net] 8.28.0.135:5199 (P3, W1)
DNS SRV query successful

[8x8 GTM Server 2]


Found [ip.packet8.net] 8.28.0.135:5199 (P3, W1)
DNS SRV query successful

Performing SRV query '_sip._tcp.vodsbc.packet8.net'


[Local DNS Server 1]
Found [vodsbc.packet8.net] 8.28.0.169:5199 (P3, W5)
DNS SRV query successful

[8x8 GTM Server 1]


Found [vodsbc.packet8.net] 8.28.0.169:5199 (P3, W5)
DNS SRV query successful

[8x8 GTM Server 2]


Found [vodsbc.packet8.net] 8.28.0.169:5199 (P3, W5)
DNS SRV query successful

Performing SRV query '_sip._tls.ipssbc.packet8.net'


[Local DNS Server 1]
Found [ipssbc.packet8.net] 8.28.1.102:5401 (P3, W50)
DNS SRV query successful

[8x8 GTM Server 1]


Found [ipssbc.packet8.net] 8.28.1.102:5401 (P3, W50)
DNS SRV query successful

[8x8 GTM Server 2]


Found [ipssbc.packet8.net] 8.28.1.102:5401 (P3, W50)
DNS SRV query successful

Performing SRV query '_sip._tls.vodssbc.packet8.net'


[Local DNS Server 1]
Found [vodssbc.packet8.net] 8.28.1.102:5401 (P3, W5)
DNS SRV query successful

[8x8 GTM Server 1]


Found [vodssbc.packet8.net] 8.28.1.102:5401 (P3, W5)
DNS SRV query successful

[8x8 GTM Server 2]


Found [vodssbc.packet8.net] 8.28.1.102:5401 (P3, W5)
DNS SRV query successful

Performing SRV query '_sip._udp.adsbc.packet8.net'


[Local DNS Server 1]
Found [adsbc.packet8.net] 8.28.0.178:5199 (P3, W1)
DNS SRV query successful

[8x8 GTM Server 1]


Found [adsbc.packet8.net] 8.28.0.178:5199 (P3, W1)
DNS SRV query successful

[8x8 GTM Server 2]


Found [adsbc.packet8.net] 8.28.0.178:5199 (P3, W1)
DNS SRV query successful

Performing SRV query '_sip._udp.ipsbc.packet8.net'


[Local DNS Server 1]
Found [ip.packet8.net] 8.28.0.135:5199 (P3, W1)
DNS SRV query successful

[8x8 GTM Server 1]


Found [ip.packet8.net] 8.28.0.135:5199 (P3, W1)
DNS SRV query successful

[8x8 GTM Server 2]


Found [ip.packet8.net] 8.28.0.135:5199 (P3, W1)
DNS SRV query successful

Performing SRV query '_sip._udp.lssbc.packet8.net'


[Local DNS Server 1]
Found [lssbc.8x8.com] 8.28.0.44:5199 (P3, W1)
Found [lssbc.8x8.com] 8.28.1.193:5199 (P3, W1)
Found [lssbc.8x8.com] 8.28.1.23:5199 (P3, W1)
Found [lssbc.8x8.com] 8.28.0.137:5199 (P3, W1)
DNS SRV query successful

[8x8 GTM Server 1]


Found [lssbc.8x8.com] 8.28.0.137:5199 (P3, W1)
Found [lssbc.8x8.com] 8.28.1.23:5199 (P3, W1)
Found [lssbc.8x8.com] 8.28.1.193:5199 (P3, W1)
Found [lssbc.8x8.com] 8.28.0.44:5199 (P3, W1)
DNS SRV query successful

[8x8 GTM Server 2]


Found [lssbc.8x8.com] 8.28.1.193:5199 (P3, W1)
Found [lssbc.8x8.com] 8.28.0.44:5199 (P3, W1)
Found [lssbc.8x8.com] 8.28.1.23:5199 (P3, W1)
Found [lssbc.8x8.com] 8.28.0.137:5199 (P3, W1)
DNS SRV query successful

Performing A query test <pcsbc.packet8.net>


[Local DNS Server 1]
Found 8.28.0.168
DNS A query successful

[8x8 GTM Server 1]


Found 8.28.0.168
DNS A query successful

[8x8 GTM Server 2]


Found 8.28.0.168
DNS A query successful

Performing A query test <adsbc.packet8.net>


[Local DNS Server 1]
Found 8.28.0.178
DNS A query successful

[8x8 GTM Server 1]


Found 8.28.0.178
DNS A query successful

[8x8 GTM Server 2]


Found 8.28.0.178
DNS A query successful

Performing A query test <ip.packet8.net>


[Local DNS Server 1]
Found 8.28.0.135
DNS A query successful

[8x8 GTM Server 1]


Found 8.28.0.135
DNS A query successful

[8x8 GTM Server 2]


Found 8.28.0.135
DNS A query successful

Performing A query test <lssbc.8x8.com>


[Local DNS Server 1]
Found 8.28.1.193
Found 8.28.0.44
Found 8.28.1.23
Found 8.28.0.137
DNS A query successful

[8x8 GTM Server 1]


Found 8.28.1.193
Found 8.28.0.44
Found 8.28.1.23
Found 8.28.0.137
DNS A query successful

[8x8 GTM Server 2]


Found 8.28.0.44
Found 8.28.1.23
Found 8.28.1.193
Found 8.28.0.137
DNS A query successful

Performing A query test <ssbc.8x8.com>


[Local DNS Server 1]
Found 8.28.1.97
Found 8.28.1.102
Found 8.28.1.101
Found 8.28.1.81
DNS A query successful

[8x8 GTM Server 1]


Found 8.28.1.81
Found 8.28.1.97
Found 8.28.1.101
Found 8.28.1.102
DNS A query successful

[8x8 GTM Server 2]


Found 8.28.1.97
Found 8.28.1.81
Found 8.28.1.102
Found 8.28.1.101
DNS A query successful

Performing A query test <vodsbc.packet8.net>


[Local DNS Server 1]
Found 8.28.0.169
DNS A query successful

[8x8 GTM Server 1]


Found 8.28.0.169
DNS A query successful

[8x8 GTM Server 2]


Found 8.28.0.169
DNS A query successful

Performing A query test <vodssbc.packet8.net>


[Local DNS Server 1]
Found 8.28.1.102
DNS A query successful

[8x8 GTM Server 1]


Found 8.28.1.102
DNS A query successful

[8x8 GTM Server 2]


Found 8.28.1.102
DNS A query successful

Geo routing to the U.S. East data center

Test took 18.65 s

+-------------------------------------------------------
--------------------------------------------+
[05/17/2019 06:51:09] Running Ping Test
+-------------------------------------------------------
--------------------------------------------+
Target IP MTU Min/Max (ms)
Avg/StdDev (ms) Pkt Loss
U.S. East <8.28.1.128> 1472 14.46/20.44
15.74/0.83 0/100 (0.0%)
Canada <67.225.14.155> 1472 62.24/68.38
64.57/0.76 0/100 (0.0%)
U.S. West <192.84.18.197> 1472 73.28/87.36
77.67/1.22 0/100 (0.0%)
United Kingdom <217.163.57.18> 1472 80.82/94.13
85.27/1.49 0/100 (0.0%)
Hong Kong <103.252.162.18> 1472 207.96/216.70
209.36/1.19 0/100 (0.0%)
Australia <103.239.164.18> 1472 216.53/224.70
217.81/1.14 0/100 (0.0%)

U.S. West <192.84.18.197>:


TEST RESULT : OK

U.S. East <8.28.1.128>:


TEST RESULT : OK

Canada <67.225.14.155>:
TEST RESULT : OK
United Kingdom <217.163.57.18>:
TEST RESULT : OK

Hong Kong <103.252.162.18>:


TEST RESULT : WARNING
Warning: Average response time is high (larger than
175 ms)!

Australia <103.239.164.18>:
TEST RESULT : WARNING
Warning: Average response time is high (larger than
175 ms)!

Test took 2 min 2.71 s

+-------------------------------------------------------
--------------------------------------------+
[05/17/2019 06:53:12] Running HTTP Test
+-------------------------------------------------------
--------------------------------------------+
HTTP Test
Connection to 'netutil.8x8.com' <8.28.1.122:80> was
successful

HTTPS Test
Connection to 'netutil.8x8.com' <8.28.1.122:443>
successfully upgraded to SSL!
Connection to 'netutil.8x8.com' <8.28.1.122:8443>
successfully upgraded to SSL!

TEST RESULT : OK

Test took 0.32 s

+-------------------------------------------------------
--------------------------------------------+
[05/17/2019 06:53:12] Running NTP Test
+-------------------------------------------------------
--------------------------------------------+
Able to sync with 'time.windows.com'
Able to sync with 'pool.ntp.org'
Able to sync with 'ntp.packet8.net'

TEST RESULT : OK

Test took 1.66 s


+-------------------------------------------------------
--------------------------------------------+
[05/17/2019 06:53:14] Running Outbound Connectivity Test
+-------------------------------------------------------
--------------------------------------------+
Running Outbound Connectivity Test on 'netutil.8x8.com'
<8.28.1.122>

- VO ports:
All required TCP ports are available!
UDP 55400-56055 : Unavailable
UDP 56195-56207 : Unavailable
UDP 56219-56417 : Unavailable
UDP 56441-56567 : Unavailable
UDP 56585-56597 : Unavailable
UDP 56609-56627 : Unavailable
UDP 56639-56687 : Unavailable
UDP 56705-56717 : Unavailable
UDP 56729-56812 : Unavailable
UDP 56933-57569 : Unavailable
UDP 57630-58326 : Unavailable

- VCC ports:
All required TCP ports are available!
All required UDP ports are available!

- VO ports (from client port 8000):


All required TCP ports are available!
All required UDP ports are available!

- VCC ports (from client port 8000):


All required TCP ports are available!
All required UDP ports are available!

Test took 1 min 56.94 s

+-------------------------------------------------------
--------------------------------------------+
[05/17/2019 06:55:11] Running NAT Test
+-------------------------------------------------------
--------------------------------------------+
Public IP address: 73.248.178.92
All tests passed
NAT Type: Full cone NAT

Test took 1.59 s

+-------------------------------------------------------
--------------------------------------------+
[05/17/2019 06:55:12] Running System Information Test
+-------------------------------------------------------
--------------------------------------------+
System : Microsoft Windows 10 Pro
Intel(R) Core(TM) i7-4770 CPU @
3.40GHz
16273 MB RAM
Java Runtime : Unable to detect Java Runtime
version
Adobe Flash Player:
$(build.FlashMajorVersion),$(build.FlashMinorVersion),$(
build.FlashBuildVersion),$(build.FlashPrivateVersion)

---

[*] Ethernet Interface (Intel(R) Ethernet Connection


I217-LM):
Status Active
IP Addresses 192.168.0.100
Subnet Mask 255.255.255.0
Default Gateway 192.168.0.1
DNS Servers 192.168.0.1
DHCP Server 192.168.0.1
DHCP Option 42 Not enabled
DHCP Option 66 Not enabled
DHCP Option 160 Not enabled

Loopback Interface (Software Loopback Interface 1):


Status Active
IP Addresses 127.0.0.1
Subnet Mask 255.0.0.0
Default Gateway -
DNS Servers -
DHCP Server -

Test took 1.82 s

+-------------------------------------------------------
--------------------------------------------+
[05/17/2019 06:55:14] Running ALG Test
+-------------------------------------------------------
--------------------------------------------+
Running ALG test on 'netutil.8x8.com' <8.28.1.122>

[TCP] Client:5060 -> Server:5060


Checksums match! (Received 74971, Calculated 74971)

[TCP] Client:5199 -> Server:5060


Checksums match! (Received 74971, Calculated 74971)

[UDP] Client:5060 -> Server:5060


Test timed out!

[UDP] Client:5199 -> Server:5060


Test timed out!

[UDP] Client:5060 -> Server:5199


Checksums match! (Received 75379, Calculated 75379)

[UDP] Client:5199 -> Server:5199


Checksums match! (Received 75379, Calculated 75379)

ALG RESULTS SUMMARY


One or more test did not run successfully!

Test took 1 min 40.26 s

+-------------------------------------------------------
--------------------------------------------+
[05/17/2019 06:56:54] Running Media Test
+-------------------------------------------------------
--------------------------------------------+
Target IP Time Pkt Loss
Avg Jitter Avg Latency Err
U.S. West <192.84.18.197> 66 s 0/2995
(0.0%) 3 ms 85 ms 0
U.S. East <8.28.1.128> 66 s 0/2995
(0.0%) 0 ms 21 ms 0
Canada <67.225.14.155> 66 s 0/2995
(0.0%) 1 ms 64 ms 0
United Kingdom <217.163.57.18> 66 s 0/2995
(0.0%) 4 ms 88 ms 0
Hong Kong <103.252.162.18> 66 s 0/2995
(0.0%) 2 ms 212 ms 0
Australia <103.239.164.18> 66 s 0/2995
(0.0%) 1 ms 222 ms 0

MEDIA TEST RESULTS SUMMARY

U.S. West <192.84.18.197>:


TEST RESULT : OK

U.S. East <8.28.1.128>:


TEST RESULT : OK

Canada <67.225.14.155>:
TEST RESULT : OK

United Kingdom <217.163.57.18>:


TEST RESULT : OK

Hong Kong <103.252.162.18>:


Warning: Average latency is high (larger than 175
ms)!
TEST RESULT : WARNING

Australia <103.239.164.18>:
Warning: Average latency is high (larger than 175
ms)!
TEST RESULT : WARNING

Test took 6 min 46.70 s

+-------------------------------------------------------
--------------------------------------------+
[05/17/2019 07:03:41] Running Fragmentation Test
+-------------------------------------------------------
--------------------------------------------+
Target IP Time Pkt Loss
Avg Jitter Avg Latency Err
U.S. West <192.84.18.197> 12 s 0/495
(0.0%) 1 ms 84 ms 0
U.S. East <8.28.1.128> 12 s 0/495
(0.0%) 1 ms 21 ms 0
Canada <67.225.14.155> 12 s 0/495
(0.0%) 3 ms 72 ms 0
United Kingdom <217.163.57.18> 13 s 0/495
(0.0%) 6 ms 91 ms 0
Hong Kong <103.252.162.18> 13 s 0/495
(0.0%) 2 ms 216 ms 0
Australia <103.239.164.18> 13 s 0/495
(0.0%) 2 ms 225 ms 0

IP FRAGMENTATION TEST RESULTS SUMMARY

Test U.S. West <192.84.18.197>:


TEST RESULT : OK

Test U.S. East <8.28.1.128>:


TEST RESULT : OK

Test Canada <67.225.14.155>:


TEST RESULT : OK

Test United Kingdom <217.163.57.18>:


TEST RESULT : OK

Test Hong Kong <103.252.162.18>:


Warning: Average latency is high (larger than 175
ms)!
TEST RESULT : WARNING

Test Australia <103.239.164.18>:


Warning: Average latency is high (larger than 175
ms)!
TEST RESULT : WARNING

Test took 1 min 24.58 s

+-------------------------------------------------------
--------------------------------------------+
[05/17/2019 07:05:06] Running Traceroute Test
+-------------------------------------------------------
--------------------------------------------+
Tracing route to netutil.8x8.com <8.28.1.122>

Hop Pkt Loss Min Max


Avg Status
192.168.0.1 0/20 (0.0%) 0.39 1.39
0.91 OK
96.120.75.17 0/20 (0.0%) 7.69 9.78
8.81 OK
68.87.214.53 0/20 (0.0%) 7.55 15.43
9.15 OK
68.85.62.9 0/20 (0.0%) 9.16 15.83
10.71 OK
68.85.35.37 0/20 (0.0%) 9.95 12.62
11.50 OK
68.86.90.21 0/20 (0.0%) 11.71 15.19
13.42 OK
68.86.85.185 0/20 (0.0%) 12.20 15.20
13.90 OK
68.86.85.161 0/20 (0.0%) 15.86 19.40
17.87 OK
68.86.86.34 0/20 (0.0%) 13.96 17.43
16.45 OK
66.208.233.162 0/20 (0.0%) 15.80 17.25
16.39 OK
8.28.1.122 0/20 (0.0%) 15.30 20.45
16.50 OK

Test took 23.14 s

+-------------------------------------------------------
--------------------------------------------+
[05/17/2019 07:05:29] Running Bandwidth Test
+-------------------------------------------------------
--------------------------------------------+

Running Download Test on 'netutil-eq.8x8.com'


Connection to 'netutil-eq.8x8.com' <162.221.236.112:80>
was successful
Downloading...
Got 10485760 bytes in 4516.05 ms -- data rate of 18.58
Mbps

Running Upload Test on 'netutil-eq.8x8.com'


Connection to 'netutil-eq.8x8.com' <162.221.236.112:80>
was successful
Uploading...
Sent 10485760 bytes in 15084.72 ms -- data rate of 5.56
Mbps

TEST RESULT : OK

Running Download Test on 'netutil-dc6.8x8.com'


Connection to 'netutil-dc6.8x8.com' <8.28.1.122:80> was
successful
Downloading...
Got 10485760 bytes in 3015.81 ms -- data rate of 27.82
Mbps

Running Upload Test on 'netutil-dc6.8x8.com'


Connection to 'netutil-dc6.8x8.com' <8.28.1.122:80> was
successful
Uploading...
Sent 10485760 bytes in 14866.89 ms -- data rate of 5.64
Mbps

TEST RESULT : OK

Running Download Test on 'netutil-ca.8x8.com'


Connection to 'netutil-ca.8x8.com' <67.225.14.155:80>
was successful
Downloading...
Got 10485760 bytes in 4262.82 ms -- data rate of 19.68
Mbps

Running Upload Test on 'netutil-ca.8x8.com'


Connection to 'netutil-ca.8x8.com' <67.225.14.155:80>
was successful
Uploading...
Sent 10485760 bytes in 15089.51 ms -- data rate of 5.56
Mbps

TEST RESULT : OK

Running Download Test on 'netutil-uk.8x8.com'


Connection to 'netutil-uk.8x8.com' <217.163.57.93:80>
was successful
Downloading...
Got 10485760 bytes in 5013.80 ms -- data rate of 16.73
Mbps
Running Upload Test on 'netutil-uk.8x8.com'
Connection to 'netutil-uk.8x8.com' <217.163.57.93:80>
was successful
Uploading...
Sent 10485760 bytes in 16021.66 ms -- data rate of 5.24
Mbps

TEST RESULT : OK

Running Download Test on 'netutil-hk.8x8.com'


Connection to 'netutil-hk.8x8.com' <103.252.162.20:80>
was successful
Downloading...
Got 10485760 bytes in 10519.70 ms -- data rate of 7.97
Mbps

Running Upload Test on 'netutil-hk.8x8.com'


Connection to 'netutil-hk.8x8.com' <103.252.162.20:80>
was successful
Uploading...
Sent 10485760 bytes in 20029.17 ms -- data rate of 4.19
Mbps

TEST RESULT : OK

Running Download Test on 'netutil-au.8x8.com'


Connection to 'netutil-au.8x8.com' <103.239.164.31:80>
was successful
Downloading...
Got 10485760 bytes in 10799.84 ms -- data rate of 7.77
Mbps

Running Upload Test on 'netutil-au.8x8.com'


Connection to 'netutil-au.8x8.com' <103.239.164.31:80>
was successful
Uploading...
Sent 10485760 bytes in 19097.49 ms -- data rate of 4.39
Mbps

TEST RESULT : OK

Test took 2 min 20.74 s

+-------------------------------------------------------
--------------------------------------------+
[05/17/2019 07:07:50] Running Bufferbloat Test
+-------------------------------------------------------
--------------------------------------------+
Testing latency on idle network
Testing latency while downloading
Testing latency while uploading
Test Pkt Loss Avg Jitter Avg
Latency
Idle 0/1495 (0.0%) 0 ms 21 ms
Downloading 0/1495 (0.0%) 8 ms 530
ms
Uploading 33/1495 (2.2%) 12 ms 108
ms

Avg bloat : 149.00 ms

TEST RESULT : Grade C (under 200 ms)

Test took 1 min 45.15 s

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