The document provides a glossary of English and Portuguese business and sales terms. It then gives examples of sentences using business terms and asks the reader to complete sentences and questions in different tenses. There are also exercises matching shop types to products and questions about shops in a town.
The document provides a glossary of English and Portuguese business and sales terms. It then gives examples of sentences using business terms and asks the reader to complete sentences and questions in different tenses. There are also exercises matching shop types to products and questions about shops in a town.
The document provides a glossary of English and Portuguese business and sales terms. It then gives examples of sentences using business terms and asks the reader to complete sentences and questions in different tenses. There are also exercises matching shop types to products and questions about shops in a town.
The document provides a glossary of English and Portuguese business and sales terms. It then gives examples of sentences using business terms and asks the reader to complete sentences and questions in different tenses. There are also exercises matching shop types to products and questions about shops in a town.
Download as DOCX, PDF, TXT or read online from Scribd
Download as docx, pdf, or txt
You are on page 1/ 24
UFCD: LIVN / LINGUA INGLESA – VENDAS
Formador: Maria João Lima
In order to understand texts better it is important to organize your vocabulary. Below there is a glossary related to business and sales in English – Portuguese.
Boss / bosses - Patrão / patrões
Businessman / businessmen - Homem de negócios Clerk (s) - Funcionário Client(s) - Cliente Customer (s) - Cliente Factory – Factories – Fábrica(s) Guest(s) - Hóspede / cliente (restaurante) / convidado (festa) Manager(s) - Gerente Manufacturer(s) - Fabricante / produtor Out-of stock - Sem stock Producer (s) - Produtor Sales assistant(s) - Assistente de vendas Sales director(s) - Diretor de vendas Sales representative(s) - Representante de vendas Shop assistant(s) - Assistente de lojas Supplier(s) - Fornecedor Employer(s) - Patrão / empregador Employee(s) - Empregado
a) Our / sell/ shop/ usually/ well / at Christmas time.
______________________________________________________________________________ b) We /products/ from/ never/ China /import _______________________________________________________________________________ c) The / complain/ clients/ sometimes/ about / products/ the _______________________________________________________________________________ d) John / buy/ usually/ his groceries/ at LIDL _______________________________________________________________________________ e) Satisfied/ customers/ be/ our/always _______________________________________________________________________________
2. Now rewrite the following sentences in the negative and interrogative forms.
Negative: ____________________________________________________________________________ Interrogative: _________________________________________________________________________ Read the folowing text: “A day in the life of a Shop Assistant.” Muna is a Shop Assistant. She works in a clothes shop in the Westfield Centre in Derby. She works five days a week. Muna starts work at 9:00am and finishes at 6:00pm. She has one day off in the week and one day off at the weekend. In the morning she serves customers on the till. It is important to make sure she gives customers the correct change. She works for about three hours before she goes for lunch. Then she helps customers with any problems on the shop floor. She always smiles and talks to customers in a polite way. The shop is busy and she stands on her feet all day and her legs get very tired. She enjoys her job. She loves to meet different people and enjoys a busy day, but she also likes her hobbies. In her free times she goes swimming and running and she likes to watch TV on the weekends.
6) Give examples of other hobbies and tell what you like to do. _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ Match the words from the first column with the corresponding shop: 1. cakes, bread A. CHEMIST’S 2. rings, watches, necklaces B. DRY-CLEANER’S 3. beds, chairs, armchairs C. BAKER’S 4. stamps, envelopes D. FURNITURE SHOP 5. newspapers, magazines, comics E. BUTCHER’S 6. roses, carnations, lilies F. TRAVEL AGENCY 7. wine, gin G. GREENGROCER’S 8. cheese, butter H. JEWELLER’S 9. drugs, medicines, cosmetics I. CAFÉ 10. meat J. FLORIST’S 11. cigarettes, matches K. POST OFFICE 12. fish L. BOUTIQUE 13. books M. OPTICIAN’S 14. tools N. SHOE SHOP 15. clothes O. BANK 16. glasses, sun glasses P. NEWSAGENT’S 17. clean clothes Q. GROCER’S 18. sandwiches, drinks R. FISHMONGER’S 19. get money, cash a cheque S. TOBACCONIST’S 20. to book a vacation T. SUPERMARKET
Put the right word:
1. Go to the …………………………………..…….and buy a nice bouquet of roses for Gina’s birthday. 2. I feel like eating some fish. I go to the ……………..……………………..to buy some. 3. All her clothes are dirty. I don’t know why she doesn’t go to the………………………..……. 4. Then…we’ll meet at the …………………………..……….and we can talk and drink a coffee. 5. They wanted to buy that car, so they went to the…………………….…….to take the money. 6. My kid reads a lot of comics. I always go to the …………………………….……to buy them. 7. This year we go in Italy to spend our summer holyday. Tomorrow we go to the …………………….. ……….to see some offers. 8. I got this terrible cold. Please go to the ………………………………………..and buy some aspirins. 9. Tonight we cook a great steak. We went to the …………………….……..…and bought some pork. 10. I proposed Mary to be my wife. Today I go to the …………………………….……and buy the ring. 11. Answer these questions: IN THIS TOWN WHERE CAN YOU…?
Where can you buy aspirins?
Where can you pray? Where can you buy some flowers? Where can you post letters? Where can you learn and study? Where can you cross the street? Where can you get fruit and vegetables? And meat? What about bread? Where can you get a bus? Where can you buy a dress?
Write T if the sentence is true or F if it is false. (Correct the false ones)
• There is a bookshop between the clothes shop and the chemist’s. (…..) • There are plants outside the florist’s. (…..) • There’s a letterbox in front of the bookshop. (…..) • There is a greengrocer next to the post office. (…..) • It’s nearly three o’clock. (…..) • The postman is carrying four envelopes in his hand. (…..) • The double-decker bus is yellow. (…..) • There is a couple waiting for the taxis. (…..) • The telephoe box is near the school. (…..)
IS THERE…? / ARE THERE…? (Give answers considering the town in the picture)
• Is there a letterbox near the school?
• Is there a bus stop near the school? • Are there people in the post office? • Are there cars in the street? • Is there a cinema in this town? • Is there a butcher next to the baker?
• Are there any vegetables outside the greengrocer?
• Is there a station? Read the text carefully: “Going shopping.”
Mrs Smith is going shopping with her son. They are looking for a present for Mr Smith's birthday. Mrs Smith wants to buy him a new camera and Tom wants to buy him a jumper. They drive to the department store on the high street. Mrs Smith uses the escalator to go to the Electrical Department on the third floor and Tom takes the stairs up to the Men's Clothing Department on the first floor. When she gets to the Electrical Department she finds that cameras are sold in the Photography Department on the ground floor. She takes the elevator down and asks the sales assistant there for some help. She doesn't know much about cameras and needs some advice. He recommends an automatic camera by Olympus, but it is too expensive. She asks him if he has anything a little cheaper and he tells her about a special offer on the Pentax range. It still seems expensive so she thanks the assistant and decides to shop around first. Meanwhile, Tom is looking at the jumpers. He only has £10 to spend so he can't afford most of them. He sees his mother and they decide to go to the smaller shops round the corner.
B – Now answer the questions on the text you’ve just read
1. What department does Mrs Smith go to first?
a) The Electrical Department. b) The Photography Department. c) The Men's Clothing Department
2. Where are the cameras sold?
a) The Men's Clothing Department. b) The Electrical Department c) The Photography Department
3. Do they walk to the shops?
a) Yes b) No
4. What department does Tom go to?
a) The Women's Clothing Department. b) The Photography Department. c) The Men's Clothing Deparment
5. Can Mrs Smith afford the Olympus camera? a) No
b) Yes
6. Mrs Smith went into town alone.
a) False b) True
7. Were they were looking for a Christmas present?
a) No b) Yes
8. How much does Tom have to spend?
a) £10 b) £15 c) £20
9. Where do Mrs Smith and Tom go after the department store?
a) To the shops round the corner. b) To the supermarket round the corner. c) To the bakery round the corner.
10.How does Mrs Smith get around the store?
a) She walks up and down the stairs. b) She takes the escalator up and the elevator down. c) She walks up the stairs and takes the elevator down. d) She takes the elevator up and the escalator down.
1- Complete these two dialogues with the words provided.
Bought // fit // too small // take it back // Shops // pick up // try it on // wear // store // Here we have two conversations. The first is between Mrs Smith and her younger son John at the shops. The second is between Mrs Smith and a shop assistant.
It's Saturday morning and Mrs. Smith is going shopping:
Mrs S: John, I'm going to the_____1_______. Is there anything you want? John: Yes please! Can you ______2______my magazine from the newsagents? Mrs S: Of course. Do you want to come with me? John: No way, I'm going round to Mike's house, sorry. Mrs S: No problem. I'll be about an hour, be home by 5 o'clock at the latest. John: O.K. I'll see you later. A bit later...... Mrs S: John are you home? John Yes mum, I'm up stairs. Mrs S: Come down here, I _____3_____you a new Nike T-shirt, I want you to_____4_____. John Nike? Great I'm coming! A few minutes later... Mrs S: Well, does it_____5_______? John I think it's a bit ________6_________ Mrs S: Let's have a look. Hmmm, I think you've grown again! John I can't ______7______it though. Mrs S: Do you like it? John Yeah, it's a nice colour. Mrs S: I'll ______8________to the ______9_______and see if I can change it. HEALTH PROBLEMS AND TREATMENTS Health is the level of functional and metabolic efficiency of a living organism. Generally, in humans it is the ability of individuals or communities to adapt and self-manage when facing physical, mental, psychological and social changes with environment. Health care or healthcare is the maintenance or improvement of health via the prevention, diagnosis, and treatment of disease, illness, injury, and other physical and mental impairments in human beings.
▪ Cardiologist: A doctor who studies or treats heart diseases ▪ Dentist: Someone whose job is to treat people’s teeth ▪ General practitioner: A medical doctor who treats acute and chronic illnesses and provides preventive care and health education to patients ▪ Surgeon: A doctor who does operations in a hospital ▪ Obstetrician: A doctor who has special training in obstetrics ▪ ENT Specialist: A surgical subspecialty within medicine that deals with conditions of the ear, nose, and throat and related structures of the head and neck ▪ Pathologist: A physician/ medical doctor who specialises in pathology, which is the diagnosing of disease using organs, tissue, and body fluids ▪ Pediatrician: A doctor who deals with children and their illnesses ▪ Podiatrist: A doctor who takes care of people’s feet and treats foot diseases ▪ Psychiatrist: A doctor trained in the treatment of mental illness ▪ Emergency doctor: A doctor works at an emergency department to care for acutely ill patients ▪ Veterinarian: Someone who is trained to give medical care and treatment to sick animals Different Types of Doctors | Picture
Basic Math Vocabulary
+ - plus
• Example: 2 + 2 Two plus two
- - minus
• Example: 6 - 4 Six minus four x
OR * - times
• Example: 5 x 3 OR 5 * 3 Five times three
= - equals
• Example: 2 + 2 = 4 Two plus
two equals four.
< - is less than
• Example: 7 < 10 Seven is less
than ten.
> - is greater than
• Example: 12 > 8 Twelve is
greater than eight.
≤ - is less than or equal to
• Example: 4 + 1 ≤ 6 Four plus one is less than or equal to six.
≥ - is more than or equal to
• Example: 5 + 7 ≥ 10 Five plus seven is equal to or greater than ten.
≠ - is not equal to
• Example: 12 ≠ 15 Twelve is not equal to fifteen. / OR ÷ - divided by
• Example: 4 / 2 OR 4 ÷ 2 Four divided by two.
1/2 - one half
• Example: 1 1/2 One and one
half.
1/3 - one third
• Example: 3 1/3 Three and
one third.
1/4 - one quarter
• Example: 2 1/4 Two and one quarter
5/9, 2/3, 5/6 - five ninths, two thirds, five-sixths
Exercise: choose 2. Knives, forks and spoons are colle ctively known as . the correct word 3. Coffee is served in a cup; under theupc there is usually a for each sentence. 4. If potatoes are cooked in water, we say they are potatoes.
5. If we cook something in oil, we say it is .
6. In Britain, most people put salt and on their fish and chips .
