Communication Process BA, Part-3
Communication Process BA, Part-3
Communication Process BA, Part-3
• Definition
• Elements of communication
• References
Definition
• Communication is a process by which information is exchanged between individuals
through a common system of symbols, signs, or behaviour.
• The term communication process refers to the exchange of information between two or
more people.
• Communication is a two-way process of exchanging messages between two persons or
groups of persons.
• The participants involved in communication assume the roles of senders and receivers. As
senders, participants form messages and attempt to communicate them to others. As
receivers, they receive the messages and react to them. This sending and receiving of
information are known as the process of communication.
Aristotle Model
• Aristotle (384-322 B.C.) was the first to give the earliest basic persuasive
communication model. His explanation includes three communication
elements
Berlo’S Model
• The message or content is the information that the sender wants to relay to
the receiver.
• Additional subtext can be conveyed through body language and tone of
voice.
• Put all three elements together — sender, receiver, and message — and you
have the communication process at its most basic
Receiver
• The encoder is the person who develops and sends the message ie Source
• Encoding is the process of turning thoughts into communication. The encoder
uses a ‘medium’ to send the message — a phone call, email, text message, face-
to-face meeting, or other communication tool.
Decoding
• The audience then ‘decodes’, or interprets, the message for themselves.
• Decoding is the process of turning communication into thoughts.
• For example, you may realize you’re hungry and encode the following message to
send to your roommate: “I’m hungry. Do you want to get pizza tonight?” As your
roommate receives the message, they decode your communication and turn it
back into thoughts to make meaning.
Feedback
• The communication process reaches its final point when the message has
been successfully transmitted, received, and understood.
• The receiver, in turn, responds to the sender, indicating comprehension.
• Feedback may be direct, such as a written or verbal response, or it may
take the form of an act or deed in response (indirect).
Reference