Table of Contents

I. Introduction................................................................................................................1
II. Content.......................................................................................................................1
1. An introduction to sub-sectors, different types of organisations in the industry
and the market size..........................................................................................................1

1.1 Sub-sectors........................................................................................................1
1.2 Different types of organisations in the industry....................................................2

1.3 The market size.................................................................................................2

2. Each of the chosen organisations, including background details of the
organisation; the products and services...........................................................................2

2.1 Background details of the organisation..............................................................2

2.2 The products and services they supply..............................................................3
2.3. The size and scope of the organisation..............................................................4
2.4. Their vision, mission, and business objectives..................................................5
2.5 The organizational and legal structure.......................................................................6
2.6 Information about their stakeholders.........................................................................6
3. Analysis for Vietmedical group............................................................................7

3.1 how internal departments work together to meet business objectives................7

3.2 How the structure of an organization defines its relationships with each other. 8
4. Conclusion............................................................................................................8

III. Conclusion...............................................................................................................9
I. Introduction
As the Business Planning Team's Junior Business Analyst. The team worked with
top-level officials to develop strategic procedures and mandates geared at
growing and increasing the company's potential. Analyzing business data such as
budgets, sales performance, and predictions is part of the job. Following that, you
must model company processes and identify areas for process improvement.
Then, analyze the risks associated with the existing solutions and suggest and
define the business consequences inside the firm.

II. Content
1. An introduction to sub-sectors, different types of organisations in the industry

and the market size

1.1 Sub-sectors
VMED Company is a private company and which includes subsections
VIETMEDICAL and INFOMED. The company operates in 4 fields: Information
technology solutions in healthcare, distribution of medical equipment and
supplies, production of medical consumables and intensive investment in the
medical field. (VMEDGROUP, 2013).In addition to VMED, CPT Sutures and
Vietnam Medical Equipment Corporation are among the medical equipment
companies in Vietnam. CPT is a privately held Vietnamese medical device
company that has been in business since 1992, specialized in surgical sutures and
wound care disposables. They provide items that comply with international
standards (US-FDA) and have great technical specifications that fulfill customer
expectations as well as regulatory needs. (Sutures, 1998). Vinamed, formerly a
State Corporation, is the Ministry of Health of Vietnam's agent for ownership and
administration of medical equipment manufacturing and trade firms. As a
company specializing in manufacturing and supplying medical equipment with
nearly 30 years of experience. Currently, the company owns a team of engineers
and pharmacists with professional qualifications and long experience in the
 medical device industry. In the company, there are subsidiaries such as MEFURA
Joint Stock Company - producing important medical products and Mediplast
Medical Plastic Factory towards the integration of high technologies, health care
services for the community. (Vinamed, 1996)
1.2 Different types of organisations in the industry
All three companies (Vietmedical, Vinamed and CPT) are joint stock companies.
The company can have a stable and long-term existence. These companies have
been established for a long time and have stable positions in the medical industry.
The scope of activities of JSC is very wide, in most fields including distribution
and manufacturing and consulting. The company has a high reputation for
unlimited liability of general partners for the company. The disadvantage of a joint
stock company is that the establishment and management is more complicated
than other types of companies because it is strictly bound by the provisions of the
law, especially the financial and accounting regimes.

1.3 The market size

All 3 companies are national, mainly distributing and manufacturing medical
equipment products in the country.The company's network of activities covers
64 provinces and cities in Vietnam. The company has cooperated with more
than 1000 major hospitals across the country. Vietmedical has a policy of
closely cooperating with a network of leading experts in the fields of anesthesia,
resuscitation and infection control nationwide to provide high quality training
for the medical team of the industry as well as advice on suitable equipment.
2. Each of the chosen organisations, including background details of the

organisation; the products and services.

2.1 Background details of the organisation

VMED is one of the leading company in providing medical equipment and
consumables distributor in Vietnam for numerous consecutive years. The
 company has a large corporation named VMED group which includes
subsidiaries namely VIETMEDICAL and INFOMED. The company's vision is
to create a leading medical service and solution provider group in Vietnam with
products and systems of outstanding quality and widely recognized in the
world. The VMED group aims to be a leading corporation in Vietnam in the
fields of distribution, manufacturing, information technology and investment in
healthcare. Vietmedical – a member of VMED Group is known as the leading
company in the field of medical equipment distribution in Vietnam; Exclusive
distributor of high-end product lines of the world's leading brands. The
company pays special attention to after-sales service with "24/7 technical
service" in warranty, maintenance, repair and user training. In business since
1992, CPT is a privately held medical device company in Vietnam, specialising
in manufacturing surgical sutures and wound care disposables. Vinamed Joint
Stock Company is one of the largest equipment suppliers in Vietnam, with its
head office located in Hanoi. Formerly a State Corporation, Vinamed is the
representative of ownership and management of medical equipment
manufacturing and trading companies under the Ministry of Health of Vietnam.
Currently, Vinamed is operating modern medical equipment production
facilities, meeting all strict standards and requirements in the medical field such
as ISO 9001; ISO 13485; cGMPs of FDA , Class 7 clean room system… As a
company specializing in manufacturing and supplying medical equipment with
nearly 30 years of experience. Currently, the company owns a team of
engineers and pharmacists with professional qualifications and long experience
in the medical device industry.
2.2 The products and services they supply

The company operates in 4 fields: Information technology solutions in healthcare,

distribution of medical equipment and supplies, production of medical
consumables and intensive investment in the medical field. For the field of
information technology solutions in the economy, INFOMED has oriented
towards "smart hospitals such as information management of HIS Vietnamese
hospital, electronic medical records, remote medical examination and treatment....
They want to bring in-depth solutions to support the medical process, so they need
professional staff and specialized doctors to bring accurate results to patients and
provide necessary solutions . The company has a production workshop in Bac
Ninh. The company's inputs include plastic, labor, and modern technological
equipment. Typical products produced by the factory of VMED Group include:
disposable plastic syringes, infusion lines, etc., in particular, disposable syringes
used with electric syringes, with modern technology, first made in Vietnam. It is
safe and environmentally friendly medical consumable products. VIETMEDICAL
distributes medical supplies as premium products with 24/7 service. The company
distributes products such as ventilators, anesthesia machines ..... (VMEDGROUP,
2013). Vietmedical, in addition to offering high-quality and renowned products to
consumers, also offers hospital consulting services. Recognizing the differences in
usage requirements as well as the equipment capabilities of each institution,
Vietmedical provides a diverse selection of product solutions to meet both
budgetary and prior usage requirements. However, it is easily extendable for future
updates. CPT Sutures offers a complete range of 1000+ needle-thread
combinations for various surgical procedures: general surgeries, obstetrics &
gynecology, orthopedics, cardiovascular, ophthalmic, plastic/cosmetic surgeries…
For CPU company, its products are trusted by leading surgical experts, providing
the same quality and user experience as reputable brands in the world such as
Ethicon (Johnson & Johnson). , B.Braun, Covidien (Medtronic) (Sutures, 1998).
CPT is known as a specialized high-tech medical equipment factory for surgical
and surgical fields. In which, the main products of CPT company must mention
are surgical threads and consumable medical consumables for wound treatment.
All products of CPT are committed to meet international quality standards. US –
FDA with many outstanding technical features. Respond well to customer needs
 and legal requirements. CPT's products are trusted by leading surgical experts,
ensuring high safety. For Vinamed, the main products include self-locking
syringes, plastic syringes and disposable feeding pumps, infusion lines, butterfly
infusion lines, sterilization bags, medical silicone and rubber products. The
company creates products "made in Vietnam" with international quality. In the
company, there are subsidiaries such as MEFURA Joint Stock Company -
producing important medical products such as condoms, antibiotic stoppers and
Mediplast Medical Plastic Factory towards the integration of high technologies,
services. engineering plastic, silicone, rubber, medical and health care services for
the community. (Vinamed, 1996)

II.3. The size and scope of the organisation

Entrepreneurial skill, managerial competence, availability of finance,
availability of labor, kind of business, and market extent are the six primary
elements that determine the growth of the organization. Vietmedical has a policy
of closely cooperating with a network of leading experts in the fields of
anesthesia, resuscitation and infection control nationwide to provide high quality
training for the medical team of the industry as well as advice on suitable
equipment. Vietmedical always accompanies professional associations to
participate in supporting training activities and updating professional
knowledge. Vietmedical has developed into a company with more than 200
employees, focusing on the business of medical equipment and medical
consumables. The company's network of activities covers 64 provinces and
cities in Vietnam. The company has cooperated with more than 1000 major
hospitals across the country. And it provides the highest quality products,
comprehensive solutions and specialized services. CPT Sutures Company is one
of the largest medical equipment suppliers in Vietnam, with nearly 30 years of
operation in the field of manufacturing and distributing medical equipment for
domestic and international markets. Sutures is trusted by customers more and
 more. With clean room system and production process according to international
standards, CPT Surgeons Company provides finished products with private
labels for prestigious medical equipment manufacturers in the world.

II.4. Their vision, mission, and business objectives

In Vietmedical, the company wants to build a leading medical service and
solution provider group in Vietnam with products and systems of outstanding
quality and widely recognized in the world. They are committed to "For a
healthier and happier community". Vietmedical's leadership has determined the
business motto is to provide quality products and put the quality of technical
support services including warranty services, maintenance, repair as well as user
training up. primary care. This is one of the keys to Vietmedical's success today
and will always be our orientation in the future. In addition to providing
customers with high quality and reputable products, Vietmedical also provides
consulting solutions for hospitals. Therefore, since its establishment,
Vietmedical's leadership has determined that the business motto is to provide
quality products and provide quality technical support services including
warranty, maintenance and repair services. as well as user training as a top
priority. This is one of the keys to Vietmedical's success today and will always
be our orientation in the future. Vietmedical has shown to be a strong, trusted,
and capable partner in the implementation of significant medical projects with
the correct vision and strategy. They anticipate that our clients and partners will
continue to place their faith in us in the future years. (VietMedical, 2018) CPI
purpose is to deliver safe and effective solutions for wound healing, functional
rehabilitation, and plastic reconstructive procedures, with the goal of improving
health and quality of life. They provide products that meet international
standards and have better technical specifications that satisfy client expectations
and regulatory requirements, thanks to a devoted team, premium raw materials,
and cutting-edge technology from Germany. Vinamed rises to prominence as a
 renowned manufacturer and supplier of medical equipment. The mission of the
company is to be a pioneer in the manufacturing and delivery of high-quality
medical equipment, machinery, medical supplies, and so on for the medical
sector. (Vinamed, 1996)
2.5 The organizational and legal structure
Vietmedical Company is a corporation company. A corporation is a legal body
formed under state law, in which investors acquire shares of stock as proof of
ownership. These committees hold yearly elections and meetings for all
members, after which members are appointed to regional boards and individual
member directors are elected to the Group Board. The Group Board also
includes corporate members who are representatives of other societies on its
board of directors; individual stores may also have member forums. (Ian
Worthington, Chris Britton, Ed Thompson, 2018) Any profits from the Group’s
activities are supposed to benefit the members. The company operates in diverse
business fields such as distribution, manufacturing and consulting. Joint stock
companies have a very flexible capital structure, enabling many people to invest
and contribute capital to the company. CPT SUTURES Company and Vinamed
Company are limited companies in it. A limited liability company or partnership
is a sort of legal structure in which a business loss does not exceed the amount
invested in the partnership or limited liability company. While a shareholder can
participate wholly in the growth of a company, their liability is restricted to the
amount of the investment in the company. Vinamed Company is a state-owned
one-member limited liability company. The owner of the company can decide
all matters of the company such as personnel organization, business orientation.
However, the extent of public liability is limited, so it may affect its reputation
with customers and partners
2.6 Information about their stakeholders.
Stakeholders include suppliers, members, internal employees, customers,
partners, regulators, media. For suppliers there is the opportunity of forging
 closer term relationships with manufacturers and service providers. All 3
companies are distribution companies of medical equipment neennhaf supplies
are very important to the company. They need to deliver quality products that
are satisfied customers. Products distributed to the market must be those that
have been censored for safety and reliability. Employees perceive Culture as the
source of values. There are opportunities for increased job satisfaction and
career . (David Needle, Jane Burns, 2019) The company aims to build and
develop a happy working environment - where each member can maximize their
capacity, enthusiasm and spread the fire of passion in the journey to realize the
most important mission. For media, the company aims at projects, campaigns,
and social activities accompanying the government, ministries, health & medical
staff in the journey of health care. community and spread good values. About
customers,there are better quality goods and services at competitive prices.
Customers are hospitals in Vietnam. Because these are items in the medical
industry, affecting human life. These items must all be safe and effective for the
patient. When there is a risk, there must be immediate alternatives. For example,
at VMEd, there is 24/7 service, repair and replacement of medical equipment in
the fastest way.Customers can connect via social networking platforms such as
Facebook or call directly for advice. For partners, INFOMED is a strategic
partner of leading brands in the world such as Carestream Health, PHIlips
Healthcare and a distributor of other specialized medical solutions for
Advantech and Vepro units. CLAS Healthcare- Vinamed's partner is a provider
of digital technology solutions in the medical field in Vietnam. The most typical
solution of CLAS Healthcare is the Electronic Medical Record that helps to
digitize the Paper Medical Record.
3. Analysis for Vietmedical group

3.1 How internal departments work together to meet business objectives

Vietmedical company is divided into 2 blocks: distribution block and support
block. On the distribution side, there are departments such as equipment
business, service business, consumable business and testing business. Each
business block is divided into different regions and industries. That helps the
company to support and operate the lines effectively. On the support side, there
are departments such as human resources, information technology, finance and
accounting.... It can be said that this is a solid rear to help the company complete
the set goals. This rear block helps the main unit complete the job smoothly
The device business division has the most departments such as Marketing,
Applications, Anesthesia. Because the company mainly distributes and medical
equipment business Equipment block is preferred. The company is divided into
regions so that it can be easily managed in all three regions, North and South,
because the company distributes it in all 63 provinces and cities across Vietnam.
For Service Engineering, the company has a Support department that can
support the hospital 24/7 and can go directly to the hospital in the fastest way.
They always have staff on duty to meet the needs of customers. For the pilot
business. The company has a Department of Surgery to train as well as help the
doctors at the hospital.
 The support division has basic departments such as human resources, finance
and accounting supply chain, information technology, etc. The human resources
department can recruit suitable employees for their company. THEY create a
comfortable working space for their employees. The supply chain makes it easy
for them to transport supplies to cities across the country. Finance is a mootjx in
extremely important departments. It is the cash flow management style in the
company. The company can observe as well as consider whether this project has
enough funds to carry out, how many products are needed.... The rest of the
departments each have a different mission, but all of them. All must have a
consensus, the company can develop in the future.
3.2 How the structure of an organization defines its relationships with each other.
The company uses an IAP software. This software helps to connect the
departments in the company and the departments always use that software the
most. This software helps companies save time, reduce risk, and help
information flow across departments.
Good human resource management will partly boost employee productivity,
thereby increasing labor efficiency. From the performance results of the
marketing department.... policies and strategies that work properly will be put in
place. From there, other departments will have an operation and implementation
plan based on the researches and predictions that have been set out. Finance and
accounting is the department that controls the cash flow in the company. This
department is also the one who determines the feasibility of the strategies set out
in the company. (Quyên, 2020)
4. Conclusion

In VietMedical company, based on the recruitment system, the human resource

department plays a very important role. The company's human resources
department has developed a year-round human resource plan for the company's
business strategy. They also have a structure, position and hierarchy between
departments so that the departments understand their duties.
 Over the years, Vietmedical has also been recognized and appreciated for
organizing and conducting training programs ranging from departmental scale to
inter-hospital conferences and seminars. In to the training model to update
knowledge and practical skills in using equipment through training courses,
Vietmedical also conducts demo programs at hospitals from central to district
levels to help medical staff practical conditions right on the machine. These
training courses have brought practical effects and been warmly responded by
medical staff at the user unit.
For the company to grow, each department in the company must have a strong
relationship with each other. In order for the Marketing department to come up
with good strategies, the human resources department also needs to select the
right people for their company. The company's demo programs also require
highly qualified personnel so that medical staff can perform them easily. The
training courses help the company better understand the company as well as
understand its mission. All of the above factors make the company become
stronger.

III. Conclusion
The report showed people the overall market size, businesses with different sub-
sectors of the three companies. The three companies also have their own legal
structures. Thereby people can see differences in the way each company operates
and best practices from other high-performing companies.

References
David Needle, Jane Burns, 2019. In: 7th, ed. Business in Context: An Introduction to Business
and its Environment. s.l.:Cengage, pp. 175-177.
Ian Worthington, Chris Britton, Ed Thompson, 2018. In: e. Edition, ed. The Bussiness
environment- A global Perpective. s.l.:Pearson, pp. 258-260.
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Available at: https://sme.vn/moi-quan-he-giua-cac-phong-ban-trong-cong-ty/
Sutures, C., 1998. CPT Sutures. [Online]
Available at: https://cpt-sutures.com/
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VietMedical, 2018. VietMedical. [Online]
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[Accessed 26 10 2021].
VMEDGROUP, 2013. VMED GROUP. [Online]
Available at: https://vmedgroup.com
[Accessed 2021 10 26].