Unit01 - Introduction To HRM - Handout

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UNIT 01

INTRODUCTION TO
HUMAN RESOURCE MANAGEMENT
CONTENTS
1. Define human resource (HR) and human resource
management (HRM) and explain how HRM contributes
to an organization’s performance.
2. Identify the responsibilities of human resource
departments.
3. Summarize the types of skills needed for human
resource management.
4. Explain the role of supervisors in human resource
management.
5. Describe typical careers in human resource
management.
VALUES OF HUMAN RESOURCE

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Recruiting & Performance
Selection Management
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Training &
Compensation
Development
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HUMAN CAPITAL

v Human Capital – an v The concept of “human


organization’s resource management”
employees described in implies that employees
terms of their: are resources of the
employer.
otraining
oexperience
ojudgment
ointelligence
orelationships
oinsight
HUMAN RESOURCE
MANAGEMENT (HRM)
vThe policies, practices,
and systems that
influence employees’
abilities, behavior,
attitudes and
performance.
THE EVOLUTION OF HRM

6
HUMAN RESOURCE
MANAGEMENT PRACTICES
HOW CAN HUMAN RESOURCE
MANAGEMENT CONTRIBUTE TO A
COMPANY’S SUCCESS?
IMPACT OF HUMAN
RESOURCE MANAGEMENT
RESPONSIBILITIES OF HR DEPARTMENTS
Function Responsibilities
Analysis &
Work analysis, job design, job descriptions
designing of work
Recruitment & Recruiting; job postings; interviewing; testing; coordinating
Selection use of temporary labour

Training and
Orientation; skill training; career development programs
development
Performance Performance measures; preparation & administration of
management performance appraisals discipline

Compensation & Wage & salary administration, incentive pay; insurance; leave
benefits administration; retirement plans; profit sharing; stock plans
Attitude surveys; labor relations; employee handbooks;
Employee relation company publications; labor law compliance; relocation and
outplacement services
Personnel policies Record keeping; HR information systems; workforce analytics
Compliance with Policies to ensure lawful behavior; reporting; posting
laws information; safety inspections; accessibility accommodations

Support for strategy HR planning and forecasting; change management


ANALYZING AND DESIGNING JOBS

JOB ANALYSIS JOB DESIGN


vThe process of getting vThe process of defining
detailed information the way work will be
about jobs. performed and the
tasks that a given job
requires.
RECRUITING AND HIRING EMPLOYEES
RECRUITMENT SELECTION
vThe process through vThe process by which the
which the organization organization attempts to
seeks applicants for identify applicants with
potential employment. the necessary
knowledge, skills,
abilities, and other
characteristics that will
help the organization
achieve its goals.
TOP 10 QUALITIES EMPLOYERS SEEK IN
JOB CANDIDATES
TRAINING AND DEVELOPING
EMPLOYEES

TRAINING DEVELOPMENT
vA planned effort to vThe acquisition of
enable employees to knowledge, skills, and
learn job-related behaviors that
knowledge, skills, and improve an
behavior. employee’s ability to
meet changes in job
requirements and in
customer demands.
MANAGING PERFORMANCE

vPerformance Management – The process of


ensuring that employees’ activities and outputs
match the organization’s goals.
vThe human resource department may be
responsible for developing or obtaining
questionnaires and other devices for measuring
performance.
PLANNING AND ADMINISTERING PAY
AND BENEFITS

PLANNING PAY & BENEFITS ADMINISTERING PAY & BENEFITS


v How much to offer in salary v Systems for keeping track
and wages. of employees’ earnings
v How much to offer in and benefits are needed.
bonuses, commissions, and v Employees need
other performance-related information about their
pay. benefits plan.
v Which benefits to offer and v Extensive record keeping
how much of the cost will and reporting is needed.
be shared by employees.
MAINTAINING
POSITIVE EMPLOYEE RELATIONS
vPreparing and distributing:
oemployee handbooks and policies
ocompany publications and newsletters
vDealing with and responding to communications
from employees:
oquestions about benefits and company policy
oquestions regarding possible discrimination, safety hazards,
possible harassment
vCollective bargaining and contract administration.
ESTABLISHING AND ADMINISTERING
PERSONNEL POLICIES
vOrganizations depend on their HR department to
help establish and communicate policies related to:
ohiring
odiscipline
opromotions
obenefits
vAll aspects of HRM require careful and discreet
record keeping.
ENSURING COMPLIANCE
WITH LABOR LAWS
vGovernment requirements include:
ofiling reports and displaying posters
oavoiding unlawful behavior
vManagers depend on HR professionals to help them
keep track of these requirements.
vLawsuits that will continue to influence HRM
practices concern job security.
SKILLS OF HRM PROFESSIONALS
NEW REQUIRED COMPETENCIES
FOR HR PROFESSIONALS

21
CAREERS IN HUMAN
RESOURCE MANAGEMENT
SUPERVISORS’ INVOLVEMENT
IN HRM

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