ZKPOS Supermarket User Manual

USER MANUAL
ZKPOS SUPERMARKET POS

Version: 4.0.0
Date: 15-01-2021
Software Version: 4.0.0
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GETS STARTED
Every retailer has to constantly face the complexities of handling wide range of product mix. Out of stock products and
spoilage items are the main cause for lost sales in the grocery business. So every retailer needs a complete and efficient
interface to manage the day to day business activities in the shop. ZKPOS SUPERMARKET SOFTWARE is a complete
solution for your business needs.
Now let’s start exploring ZKPOS SUPERMARKET SOFTWARE. After installation you need to open ZKPOS SUPERMARKET
SOFTWARE. The first step you have to follow is LOGIN process.
STEP 1 - LOGIN TO ZKPOS
• Open ZKPOS SUPERMARKET.

• You will have a default ADMIN LOGIN with PASSWORD. Login
ID is 1 and PASSWORD is 1.
• Type login ID and PASSWORD.
• Click ENTER button.
• Now you will be redirected to the MAIN MENU.
• Before starting you have to update my store.

• Click open to continue with zkpos supermarket software.
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STEP 2 - ENTERING COMPANY DETAILS
Company details like NAME, BRANCH, ADDRESS, COMPANY LOGO, TAX, CURRENCY etc. can be saved.
• Login as ADMIN.
• Click on SETTINGS MENU.
• From that Go to the Store, click on Company Details.
• Click Company or search to get details.

• To add COMPANY DETAILS you need to click the ADD menu on
the top right corner of the window.
• Enter all necessary details in the appropriate fields. Finally
browse the company logo and then update the data by clicking
on save button.
STEP 3 - STORE
• Click on the Store.

• There will be a search option to search the store.
• Click on the ADD (+) option and enter the Details.

• Click on the Save option.
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STEP 4 - MY STORE
• Click on MY STORE.
• Enter MY STORE details in it.

• Enable tax by ticking the check box
STEP 5 - COUNTER
• Click on counter
• Enter the counter name and click save
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STEP 6 - UTILITIES
In some situations, you may need to grant permissions to access some features. That is done in the UTILITIES. For
example, if you want to use Gifts and Points functionality, you need to enable it in the utilities.
You need to login as ADMIN to view/access UTILITIES. After entering the store details you can access settings menu
and others.
• Go to SETTINGS.
• Click on UTILITY from the setting options.
Now let’s learn each utilities one by one.
1. ENABLE PETTY CASH ADVANCE: Petty cash is the advance amount given to cashier before starting billing operation.
To enable petty cash, tick on the checkbox corresponds “ENABLE PETTY CASH ADVANCE” and then click UPDATE
button.
2. ENABLE LOGO IN PRINTING: This feature enables the logo printing in invoices.
3. ENABLE BARCODE SCANNER: When we enable this feature we can add products using BARCODE SCANNER. To
enable tick the checkbox corresponding to “ENABLE BARCODE SCANNER” and then click UPDATE button.
4. ENABLE SLIDESHOW CUSTOMER DISPLAY: You can display company promotional videos, images, combo offers,
and discounts in customer display screen by enabling this utility. To enable follow the steps that you have done
earlier.
5. ENABLE GUEST COUNT: Customers are considered as your guests and you could save their count for reference
purpose or to print with the invoice.
6. ENABLE VFD DISPLAY: When we enable this feature, PRODUCT, PRICE and QUANTITY will be displayed in the VFD
DISPLAY during product selection in the POS menu.
7. ENABLE LED DISPLAY: To display the PRODUCT PRICE and TOTAL BILL AMOUNT in the LED DISPLAY you have to
enable this feature.
8. ENABLE MULTI - CURRENCY PAYMENT: Customers will be happy if you could produce the invoice in their desired
currency. To display total invoice amount in desired currency, enable this feature by ticking on the checkbox that
corresponds to “ENABLE MULTI CURRENCY PAYMENT”. Then UPDATE it.
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9. ENABLE COMBO/SUB PRODUCTS: You have to enable this utility if you want to display COMBO PRODUCTS and
SUB PRODUCTS in the POS section.
10.ENABLE FINGERPRINT LOGIN: If this feature is enabled users can LOGIN/REGISTER using their FINGERPRINT.
11.ENABLE KITCHEN PRINT: This feature allows kitchen manager to print orders.
12.ENABLE ORDER PRINT: By enabling this feature you can take printout of the orders.
13.ENABLE GIFT AND POINTS: If you want to set GIFTS against invoice count/amount you have to enable it here.
14.ENABLE EDIT PRODUCT: By enabling this feature you could edit already added product details.
15.ENABLE MINUS STOCK: If this feature is enabled you can sale products without stock. For instance suppose, you
didn’t updated the stock receiving details to your ZKPOS, but you want to sale the products. You can do it by
enabling this utility.
16.ENABLE CUSTOMER ACCOUNT AUTHENTICATION: If you have a regular customer, create one account for him. Then
customers can add their invoice amount to their customer account.
17.ENABLE AUTO ROUNDOFF: This feature will round off the amount in decimals AUTOMATICALLY.
18.ENABLE USERS TO ADD NEW PRODUCT: This section allows users to add new product in POS while find invalid
barcodes. If you enable barcode scanner in the UTILITY you will be redirected to the below window on clicking the
POS from MAIN MENU.
• You can search for a product by typing the barcode of the

product in the search field provided and press ENTER button.
• If the barcode doesn’t match any product in the inventory, a

popup window will appear says product not found. Click OK
button. Now another popup will appear named product master.
You can add a new product there.
• Add product name and tax percentage.
• You can change the UPC code by clicking the tick button (green)
against it.
• Then click OK button.
19.ENABLE DISCOUNT OFFERS: You can apply discount offers in Invoice Bill.
20.SHOW SHORTCUTS: This feature enables keyboard short cut.
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• After enabling the short cut option in utility, you can see the
keyboard short cuts in brackets.
21.ENABLE PRICE EDIT: This feature enables to edit a price.
22.ENABLE OPTION TO ADD CARD NUMBER ON CARD PAYMENT: It enables to add card number on card payment.
23.ADD CUSTOMER DETAILS ON PAYMENT TIME: It enables to add customer details on payment time.
24.ENABLE DISCOUNT AND ROUND FOR CASHIERS: Cashier can add discount for customers and also round invoice
amount for convenience.
25.ENABLE DISCOUNT AND ROUND FOR CASHIERS (ADMIN PASSWORD): Cashier can add discount for customers and
also round invoice amount for convenience after entering the admin password.
26.INCLUSIVE TAX CALCULATION: Enable inclusive tax calculation.
27.ENABLE EMAIL SCHEDULER: Enable email scheduler.
28.ENABLE NOTIFICATION: Enable notification.
29.EASY RETURN: Enable return. Return products without entering the invoice number.
30.ENABLE EMAIL FOR WORK PERIOD CLOSING: This feature is add to get work period close email.
31.ENABLE AUTO BACK UP: To enable this feature activate it.
32.ENABLE SAME BARCODE TO MUTIPLE PRODUCTS: To add multiple products with same barcode you have to enable
this feature.
33.ENABLE REPORT APP: To enable this feature activate it.
34.ENABLE PRICE CHECKER: To enable the price checker activate it.
35.ENABLE INVENTORY APP: To enable inventory app activate it.
36.ENABLE BACK OFFICE: To enable this feature activate it.
37.CHECK BOTTOM PRICE: This feature enables the checking of bottom price while entering a product at the time of
sale. In case the sale price after discount and rounding may go beneath the bottom price, a notification will be
shown.
38.ENABLE ROUNDING TAX CALCULATION: This feature enables the rounding while calculating the tax amount.
39.ENABLE INCLUSIVE ROUNDING TAX CALCULATION: To enable rounding in inclusive tax calculation, activate this
feature.
40.DISABLE COST UPDATE ON STOCK RECEIVE: To disable the cost update on stock receiving, activate this feature.
41.ENABLE INVOICE PRINT OPTION: This feature enables the invoice print option
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42.GENERAL SETTINGS: You can see one button for general settings in the top of the screen. Here you can set the
invoice print count, maximum number of return days, number of decimal points allowed in this software. The date
format set as default in software and once you select the software type in supermarket utility software. To edit the
values, click on the GENERAL SETTINGS button.
• After making necessary changes, click on OK button and then

click UPDATE.
STEP 7 - ABOUT ZKPOS

• ZKPOS version, Copyright, Website address, Release date,
support mail ID etc. are provided in this section. This is just for
your reference purpose. You can contact or send your queries
to the provided mail id.
• You can also see a certificate button in main menu. It shows the
license details. Whether you activated the license or number of
days remaining in your demo version
STEP 8 - NEW CUSTOMER

If you have regular CUSTOMERS, you can save their details. Later
that will help you during payment and promote their visits by giving
gifts or points.
• Go to SETTINGS.
• Click on CUSTOMER.
• To add a new customer, click on the ADD (+) button.
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• Enter basic customer details in the appropriate fields including
customer name, phone numbers, email id, status, your
comments and finally the address of the customer.
• Select the Customer Type from the dropdown. (End Customer/
Retail Customer/ Wholesale Customer).
• Select other properties tab after filling the basic information.
• Enter card number, discount if the customer is a special case and

fill rest of the fields with relevant values.
• If you want to create an account for the customer, click on the
CREATE ACCOUNT button.
• Save the details by clicking on the SAVE button.
• After creating an account for the customer, login settings will be

shown at the right top side of the window. Click on it.
• Enter the user ID and Password and finally click UPDATE button.
Now that user can login to this software using the provided user
ID and Password.
• Login interface is same for all users. When a customer login to
ZKPOS SUPERMARKET he/she will redirect directly to the POS
section.
• The customer can select all the product he/she want to
purchase from your shop. After selecting they can send their
order.
• To settle the bill, click on the SETTLE button.
A customer can settle the amount to his/her customer account. Other options like card, cash and voucher were
disabled for customer login.
Later Admin/Cashier can view customer account transactions and pending invoices. To view the customer account
details, Login as admin or cashier.
• Go to POS section and click on the SELECT CUSTOMER button.

• Select the customer and click on the ACCOUNT DETAILS button.
• Now you can see the pending invoices for that customer.
• Select the invoice, click find ticket to go to ticket.
• Settle the bill by clicking cash/ card.
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• You can settle the amount directly from the above screen
• Select any customer account transaction.
• Choose cash or card.
• Enter the amount at the respective field and click save button.
• You can take customer account details print out by clicking print
button.
EDIT / DELETE A CUSTOMER

If you want to delete a saved customer, you may follow the steps below.
• Go to SETTINGS.
• Click CUSTOMER from the menu options.
• You can see the saved customers as shown above. Click on the
Customer that you want to delete.
• If you want to edit the customer details, then make necessary

changes and click UPDATE button.
• Otherwise click DELETE button and YES in the confirmation pop
up.
• Click OK in the confirmation dialog box.
CUSTOMER ACCOUNT AUTHENTICATION
• Enable the customer account authentication utility.

• While saving a customer, enter the card number in other
properties.
• Go to POS section in main menu.
• Click select customer and choose the products from product list.
• Click settle button and choose customer account as payment
type.
• You get a pop up to enter the card number if the customer has
one otherwise the ticket get settled.
• Enter the card number in the pop up and click ok.
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ADD CUSTOMER DETAILS ON PAYMENT TIME
• Enable ‘Add customer details on payment time’ option from
utility.
• Choose the products.
• Click settle button.
• Enter the amount and click on the payment mode.
• You get a pop up to enter the mobile number of that customer.
• Enter the mobile number you want to save it and click OK.
• Otherwise click close button.
• You can edit the details in future by go to customer option.
CUSTOMER ADVANCE OPTION

• Go to POS section.
• Click select customer and select a customer from the list.
• Click advance option as shown in the figure.
• Enter the advance amount in respective field.

• Click cash or card.
• Delete the entry by clicking delete button against each detail.
• You can take print out of the advance details by clicking print
button.
STEP 9 - ADDING NEW VENDOR

A Vendor is a person who provides the products, so to add vender details while adding product, first you need to add
Vendor details. Here you can see how to add a VENDOR.
• Login as ADMIN.
• Go to SETTINGS.
• Choose VENDOR and then click ADD (+) button.
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• Enter the VENDOR DETAILS in the appropriate fields like Name,
Phone Number, Email ID, Status, Vat Register Number and
Address.
• After entering necessary details click SAVE button.
• If you want to see the Vendor’s account transactions, then click

on the vendor.
• Click on the ACCOUNT button as you see in the figure.
• Choose the date range to view the transaction details.

• Click SEARCH button. It will display the transactions happened
during the selected time.
• To settle the amount, enter the amount and description. Select

the required transaction and then click on any payment mode
(Cash/Card).
• Click SAVE button.
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EDIT / DELETE A VENDOR
You can delete a vendor as you deleted a customer before.
• Go to SETTINGS.
• Click on VENDOR.
• Every saved vendor names will be displayed, you have to choose

the vendor that you want to edit/ delete.
• If you want to edit, then make necessary changes and click
UPDATE button.
• Now click on the delete button and YES in the confirmation pop
up.
• You cannot delete the default supplier.
STEP 10 - DATA CLEANING

When you want to delete the data stored in ZKPOS, erase everything from it using this functionality. But it needs the
ADMIN privilege to do this task.
• Go to SETTINGS.
• Click on DATA CLEANING.
• Enter admin Password.
• Select appropriate checkboxes based on your requirements.

• Now click CLEAR button.
• Click YES on the warning popup, and then click OK in the
confirmation dialog box.
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STEP 11 - SQL CONNECTION
This part displays the SQL CONNECTION STRING. You can access
the database file using the details in the connection string.
• Go to SETTINGS.
• Click on SQL CONNECTION.
STEP 12 - EXCHANGE RATE
Some customers may feel happy if you could produce the invoice in their native currency rate, or there may be
situations where you need to deal with foreign customers. So you can know the exchange rates easily with this
functionality. It is possible by updating the EXCHANGE RATE.
• First you need to enable multi – currency payment in the

UTILITY.
• Now, go to SETTINGS.
• From the menu options, click EXCHANGE RATE.
• Click ONLINE UPDATE button (round arrow) to update current
day’s currency values.
• Sometimes online update may not be available for some

currencies. So there is an option for manual update.
• Click on the pencil symbol corresponds to the currency that you
want to edit. Then exchange rate field will become editable and
you can edit it. After making the necessary changes, click on the
save symbol corresponds to that field.
• Now all your changes will be saved.
STEP 13 - BACKUP YOUR DATA
It is better to keep a backup copy of the important data somewhere else in the system. So you have an option to do
the same. You can do backup in two ways. Manual or Schedule.
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Manual Backup
• Go to the SETTINGS from the MENU OPTIONS, click BACKUP.

• DATABASE NAME will be there by default.
• You can browse and select the location to store your backup
file. Enter the backup file name.
• Click BACKUP button to backup or CANCEL to cancel the
operation.
Schedule Backup
• Select the backup type as Daily/Weekly/ Monthly/Never.

• Saved it to anywhere by clicking the browse Button.
• Click Save option.
STEP 14 - IMPORT TABLES TO ZKPOS
In some scenarios you may need some data outside ZKPOS, in such cases you can import that data to your ZKPOS
application.
• Go to SETTINGS.
• Click on IMPORT TABLES.
• Select the table to which you want to import data.
• Select the file that you want to import to ZKPOS.
• Click IMPORT button.
There is an option to download import template. This is for your easiness while trying to import a table to ZKPOS.
When you want to import a table to ZKPOS you should download a template first. Click on the download import
template button. The downloaded path will displayed in a confirmation popup. You can then edit it and then import it
using the IMPORT TABLES interface.
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STEP 15 - EXPORT TABLES
You can export data from ZKPOS to your computer.
• Go to SETTINGS.
• Click on EXPORT TABLES.
• Select the table that you want to export.
• Select the FILE TYPE.
• Select the path to save the table.
• Then click EXPORT button to export the table.
STEP 16 - NOTIFICATION
Enable Notification in the utility settings.
• Go to Settings.
• Click on the Notification and enable the items to get
notifications.
• Click Save.
• You can see the notification while log in to the software as a pop
up.
STEP 17 – EMAIL SETTINGS

• Go to Settings.
• Click on the Email Settings and edit the details.
• Schedule the email.
• Click Sync and Update.
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STEP 18 – WAREHOUSE
• Go to Settings.
• Click on the Warehouse.
• To add a new Warehouse, click on the ADD Button.

• Enter the details and click save option.
• The account details of the particular ware house will be shown

as in the figure.
• Enter the date range and click search button.
PURCHASE
• Go to main menu
• Click on ware house and then click PURCHASE
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• Enter the ware house name, vendor contact and invoice
number.
• Click inclusive tax option if you want to calculate the tax
inclusively. You have to calculate the tax for the whole invoice
inclusively.
• By clicking free of cost option, the cost price of a product did not
update in product list if you change it.
• You can also restrict the updating of cost price in product list by
enabling ‘disable cost update on stock receive’ from utility.
• After selecting the ware house, click on previous stock button.
• On clicking the previous stock (Alt + S) you can see the previous
stock received from the selected ware house
• Click add item to select the products.

• Enter the barcode or search by product name.
• click on the product after searching.
• Now the product will be shown in the purchase receiving grid.

• Change the cost price if you want to.
• Enter the quantity.
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• After entering the quantity, you can add discount and tax
product wise.
• Click on discount button against the product.
• You will get a pop up to enter discount as amount and as
percentage.
• By entering the percentage value you can view the amount in
the respective field.
• If you enter the amount, click the % button you can see the
equivalent percentage value in the respective filed.
• Click OK.
• Click tax button same as discount.

• You can get a pop up shows the saved taxes in the software.
• Select/deselect the taxes.
• Click OK.
• Click ADD button inside the product list grid to save the receiving
details.
• When you select an item the average cost will calculated by
considering the reception of same item previously and view in
• You can add discount to the whole invoice by clicking the add
button near the discount amongst the amount details.
• Enter the discount amount and click OK.
• You cannot add both product wise and invoice wise discount to
a single invoice.
• Click new button to start a fresh invoice.

• By clicking print you can take a print out of the details.
• You can create products from the purchase receiving interface
by clicking Products button.
• Delete the invoice by clicking delete button.
• Keyboard will help you to enter letters and numbers.
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• You can retrieve the invoice by clicking the retrieve option.
• You can retrieve the invoices by receive number as well as
warehouse.
• Enter the receive number or select the warehouse from drop
down.
• Then select receive number under the selected ware house.
• You can see the receiving details of the selected receive
number.
• Click CLOSE button to go back to purchase menu.
PURCHASE RETURN
• After that click on PURCHASE RETURN in WAREHOUSE. Enter the
ware house name and invoice number.
• Click on inclusive tax if you want to calculate the tax inclusively
• Click add item and enter the quantity.
• Click ADD button.
• Discount, tax, retrieve, product new and print options are same
as the purchase receive option.
PRODUCT LOSS
• The product which is damaged or due to non-sale and transfer
such product to others and it becomes a product loss. Such
products come under this category.
• Click on PRODUCT LOSS in WAREHOUSE. Enter the warehouse
name and invoice number.
• Click on inclusive tax if you want to calculate the tax inclusively
• Click add item and enter the quantity.
• Discount, tax, retrieve, product new and print options are same
as the purchase receive option.
STEP 19 – MEMBERSHIP
• Go to Settings.
• Click on the Membership option.
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• To add new Membership, click on the ADD Button.
• Enter the Name and Description.
• Click Save option.
STEP 20 - ANNOUNCEMENTS
• Go to Settings.
• Click on Announcements.
• Click Add (+) button.
• Enter the announcement, select to whom it shows and enter the
date range.
• The announcement will be shown in the main menu at the
respective field.
STEP 21 - CURRENCY DENOMINATION

• Click currency denomination option.
• Currency type is already selected by default.
• Enter denomination value.
• Click save.
STEP 22 - PERIPHERAL DEVICES

You can use other peripheral devices with ZKPOS machine. But you need to know how they are accessible in ZKPOS.
PRINTER MANAGEMENT
• Go to SETTINGS.
• Click on PERIPHERAL DEVICES.
• From the menu options click on PRINTER MANAGEMENT.
• There is an ADD button on the left of the Window and click on
it.
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• Select the PRINTER from the dropdown corresponds to PRINTER
NAME.
• Select the PRINT TYPE, you can select Ticket Type Print bill,
Payment Type Print bill, Normal Type Print Bill and payment
type print bill A4
• If you select TICKET TYPE PRINTBILL, then you should select the
department.
• Set the STATUS of the printer.
• Now click SAVE button to save the details.
• Now your printer details are saved.
• If you select PAYMENT TYPE PRINT BILL A4, you can take the
print out of invoices in A4 size.
• You have to activate the ‘Enable invoice print option’ in utility.
• Then set the payment type print bill A4 in printer management.
• Go to POS section from main menu.
• Select the product and settle the amount.
• Now print bill button will be active .
• Click on that button and a pop up window will be shown as in
the figure contains both small print and big print.
• In small print you will get small size invoices. If you select big
print, you will get the invoice in A4 size.
CUSTOMER DISPLAY
You can display invoice amount or item list in customer display.
• Go to SETTINGS.
• Enable CUSTOMER DISPLAY in the UTILITY.
• Now click on PERIPHERAL DEVICES. From the menu options.
• Choose CUSTOMER DISPLAY.
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• Choose COM PORT.
• Choose the DISPLAY TYPE. You have to enable VFD display or
LED display in the utility.
• Now click SAVE button to save the details.
SECOND DISPLAY
An optional SECOND DISPLAY can be used along with ZKPOS.
• Go to SETTINGS.
• Select SECOND DISPLAY.
• To add a new image/video click on ADD button.

• Choose IMAGE/VIDEO and then BROWSE the item that you
want to upload.
• Save the details by clicking on the SAVE button.
• If you want to delete an item, then click on it.
• Click DELETE button. Item will be removed from the screen.
BARCODE GENERATOR
You can generate barcode for those products saved in ZKPOS supermarket software. We can create two types products
in this software – weighing type and non-weighing type. (See product list)
• Go to SETTINGS.
• Click on BARCODE GENERATOR.
• Select product or weighing item.
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• Create products by entering their barcodes in the software.
• Choose products in barcode generator.
• Click ADD button (+).
• You will get a pop up to enter the barcode of products. Enter the
barcode or search product by clicking the search button
(products saved by entering barcodes are shown here).
• After entering the barcode, the details and barcode of that

particular product is shown as in the figure.
• You can see the barcode and UPC code.
• If you want to show expiry date and production date, click on
the check box. Enter the print item count.
• After that click print (barcode generator/printer should be
connected to the software).
• Click on clear button to clear the details.
• Choose weighing items.

• Click add item (+) button.
• Enter the barcode or search products as you saved as weighing
type.
• Barcodes other than the weighing item’s is not shown here.
• Barcode and product details are shown.
• Choose expiry and production date. Enter print count.
• Now you have to add the weighing type.

• You can see the default weighing type as shown in the figure.
You can change the weighing type ( see weighing items).
• You can see different barcode formats – only barcode, barcode
+ weight, barcode + price, barcode + weight + price.
• Here we choose barcode + weight + price.
• The number of digits in the barcode is also shown with the
weighing type/ barcode format.
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• Click on ADD button near the weighing type.
• A pop up will be shown as in the figure.
• Enter the weight and price in the pop up.
• Click OK button.
• A barcode will be generated according to the content length of
barcode, price and weight.
• You can take print out by clicking print button.
CASH DRAWER
• To configure cash drawer with software, click cash drawer
option from peripheral devices.
• Select the printer share name.
• Click save button.
• You can test the cash drawer connection by clicking test button.
ADDON DEVICES
• Here shows the add on software connected with the software.
PRINT SETTING
• Enter the font family and font size.
• Select the logo padding details.
• Update the second language.
• Select if you want to display offer and gift details and invoice
barcode on print.
• Click update button.
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• You can update the second language from print settings window
by clicking on the ‘UPDATE SECOND LANGUAGE’ button
• To print the second language on invoice, update the second

language in print settings.
• You have to select the second language option from my store as
shown in the figure- normal print (second language).
BARCODE
• Select barcode from peripheral device option.
• Select printer share name.
• Select the .prn file through browse option.
• Click save.
STEP 23 - PRODUCT MANAGEMENT
Add all product’s details to ZKPOS.

• To add a new product, go to SETTINGS.
• Click PRODUCTS.
• From the menu options, select PRODUCT LIST.
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PRODUCT LIST
Add all product’s details to ZKPOS.
• To add a new product, go to SETTINGS.

• Click PRODUCTS.
• From the menu options, select PRODUCT LIST.
• Enter the barcode of the product in the field provided.
• If the product is a weighing item then, tick the checkbox
corresponds to weighing items.
• Then the barcode field is automatically disabled and barcode
will be updated by the software itself.
• Enter the PRODUCT NAME in product name Field.
• Choose the DEPARTMENT from dropdown.
• ALIAS NAME is another name for the same Product.
• Select VENDOR.
• Product ID and UPC CODE will be displayed automatically, but you can change it if you want.
• Enter the HSN Code and you can set a shelf to the item.
• Select the UNIT in which the product has been measured. Now the packing quantity (as you saved in UNITS) will be
displayed.
• Select the STATUS of the product, COST, BOTTOM PRICE and MRP. When you add bottom price, the margin will
show the percentage. When you add cost price, total cost will be displayed.
• Now save the details by clicking on SAVE.
• To add a new item, you can use the NEW button.
• In ANOTHER tab choose the PRODUCT TYPE (SINGLE

PRODUCT/COMBO PRODUCT) and can browse image of the
product. Click clear button if you want to remove the image.
• Select the shelf ( see shelf ).
• Product STOCK will be displayed in a label, if there is no stock it
will be 0.
• Click Save.
• Price List tab shows the cost price, bottom price and MRP.
• Current sale price list and current discount price list are shown
below
• Change the values if you want to. Please note that price list value
must be less than MRP
• If you enable the ‘check bottom price utility’ you cannot enter
the price less than bottom price. Else the price list value do not
compare with the bottom price
• We can add three types of customer in the software – retail,
wholesale and end customer. The retail price, wholesale price
and end rice is for these three customers respectively.
• Click Save.
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• In promotion area, you can set the Offer Name and its
description.
• Choose the offer type and add products to which the offer
provides and select the validity of the Offer and click save
option. (See discount offers).
• You can add multiple barcode to same products under this tab
• Enter the barcode at the respective place
• Select the unit
• Change the total cost and bottom price if you want to.
• Click Save.
• You can also save same barcode for multiple products

• Activate ‘Enable same barcode to multiple products’ in utility
• Create products with same barcode
• While saving the second product with existing barcode a pop up
will be shown
• If you want to continue click yes

• Enter the barcode.
• A pop up will be shown for selecting the product with same
barcodes.
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• You can see the already created taxes in the list ( see product
tax master )
• Default tax will be in red color
• Select the taxes applicable to this product.
• Click Save.
• In Multiple Discount tab select the discounts. ( see product

discount master)
• Please note that the sale price after deducting discount should
not be less than the cost price.
• Click Save.
• You can create department, vendor and unit from the product
list itself.
• Click on the green arrow button against the department to
create a new department.
• Enter name, alias name, sort order and parent department.
• For creating new vendor, click on the green arrow button.

• Enter mobile number, email ID, tax number and address of the
vendor.
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• Click on the green arrow button near unit to add new units to
the software.
• Enter name and quantity.
• You can search the products using search button in the product
list page.
DEPARTMENTS
A grocery retailer may feel difficulty in handling wide range of products. But you can manage them easily if you could
categorize products into different departments. In order to do so, follow the steps below.
• Go to SETTINGS.
• Click on PRODUCTS.
• From the menu options, click DEPARTMENT.
• Some default departments will be there. You can edit/delete an

existing department.
• Click on the department that you want to edit/delete.
• You can change the department name, sort order, image of the
department etc. as you wish. Button style can be modified and
that changes will be reflected in the POS section. For instance,
if you modified the button height and color, then this
department button will be displayed in the specified height and
color in POS menu.
• Similarly, the button style of products that comes under this

department can be modified.
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• To view the changes go to MAIN MENU and Click on sales. The
departments are displayed in the right side of the window. If you
change the button style it will be reflected here.
• If the department have any parent department, then select its

parent department.
• After making necessary changes click UPDATE button. If you
want to delete the department, then click DELETE button. Note
that if you delete a department, all products under that
department will be deleted automatically.
• Click YES in the warning popup.
• To add a new department, click on ADD (+) button.

• Enter Department Name, Sort Order, Status, Department
Button Style, Product Button Style and Image.
• Save the details by clicking on SAVE button.
UNITS
Each item is measured as a particular UNIT. You can add, edit and delete units in this section.
• Go to SETTINGS.
• Click PRODUCTS.
• From the menu options, choose UNITS.
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• To add new unit click ADD button.
• Enter the UNIT NAME.
• Enter the QUANTITY.
• This quantity will be shown as packing quantity in product list
and total cost will get updated based on cost and packing
quantity.
• To delete a unit, click on the unit name.
• Click the unit you want to delete, once you assign the unit to any
products you cannot delete the unit.
• Otherwise click delete button and yes to the confirmation
message.
SUB PRODUCTS
Enable sub products from utility Click sub products from products menu.
• Click add button.

• Enter sub product name and price.
• Now click on ADD PRODUCT button.
• Select the Department from the list. When you select the
department, all product in that department will be displayed.
• Select the product from the list and click OK button.
• Browse the Image for the sub product.
• If you want to remove a product, unclick the product from add
product
• Go to POS section from main menu

• Select an item which you set sub products
• A pop up will be shown contains the saved sub products
• Click on the sub products to select it
• Click OK button. The sub product will be shown under the
product
• If you click ok button without selecting any sub products,
product alone shown in the interface.
COMBO PRODUCTS
Assume that you are announcing a Combo offer every week end. Let’s look at how to add a Combo Product.
• Go to utility and enable combo product. Now update the

changes.
• To add a combo product, you need to add combo products in
product list. For instance, create a new product called Combo1.
While adding the new product change the product type as
combo product instead of single product.
• Now go to PRODUCTS and Click on Combo Product button.
• From the dropdown select the product.
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• Now click on the ADD COMBO PRODUCTS button.
• From the Department list, select the department.
• Now all products in that department will appear. Click on the
required item.
• All selected items will be listed in the left side of the window.
• If you want to remove a product, click on ‘x’ button against the
product
• Click ok and then save.
PRICE LIST
• Go to SETTINGS.
• Click on PRODUCTS.
• Select PRICE LIST from the menu options.
• Enter the PRICE LIST NAME.
• By default there will be two types of price list, SALES and
DISCOUNT. Those products with discount offers should be
added to the discount price list. Select the Price TYPE and
STATUS.
• Saved details will be displayed in the grid.

• Sometimes you may need to make changes to the price of
particular products. So in such cases make a copy of the original
price list by clicking on the make a copy next to the price list
name, a copy will be created.
PRODUCT PRICE LIST

You can see all saved product price list here. You can create more price list here. Suppose you want to change the
price of the whole product. You can create a new price list and enter the new price for the products. Update the price
list whenever you want to change the price without affecting the working of the POS software. You don’t need to
change the product individually, which creates more confusions.
• Click on PRODUCT PRICE LIST.

• All Prices that you have added in the PRICE LIST will be displayed
in the dropdown.
• To add new, select the price list name from the dropdown.
• There will be a default price list, if you want to add new select
the price list name from the dropdown.
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• Click on the ADD ITEM button to add a product.
• Where you are asked to scan the barcode if you previously
enabled the barcode option in Utility.
• After adding an item bottom price, MRP and current price list
details will be shown as shown in the figure.
• Change the price list values – end price, retail price and
wholesale price.
• Price list value should not be greater than MRP. Bottom price
checking is based on the activation of ‘check bottom price’
option.
• You can create discount price list also.
• Click set default button to set current sale price list and current
discount price list.
• Current discount price list has the highest priority. If you select
a product includes in both current sale price list and current
discount price list, the software selects the price from current
discount price list.
• If the barcode option in utility is disabled, you will asked to
select the product.
• You can Import or export price list using the IMPORT button and
EXPORT CURRENT PRICE LIST link.
SHELF
There will be specific shelf for each item. You can add SHELF using this interface.
• Click on SHELF.
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• Enter the SHELF number.
• Enter the Status.
• You can delete the shelf by clicking delete button.
• You can update the shelf by selecting the particular shelf.
WEIGHING ITEMS
• Click on WEIGHING ITEMS. Product, Current Price, New Price,
Weighing Number will be displayed.
• You can update the price in new price.
• Enter the new price and click enter.
• Click refresh button to change the new price to current price.
• Weighing number is the identifying number given to weighing
machine to identify the product.
• Export the weighing items by clicking the export option.

• If you want to change the export file path click path button
• Select the location by browsing and click save
• Click on settings button at the right top end of the screen.

• You are redirected to a screen as shown in figure.
• We can set barcode format here.
• Enter the weighing type name.
• Select the barcode format.
• Select the order format and order length.
• As per the barcode format, order format and order length
barcode generator generate the barcode.
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• To set the default weighing type click set default button.
• Select the weighing type from drop down.
• This weighing type will be shown as default in barcode
generator as shown before.
• Now click SAVE button.
DELETED PRODUCTS
In deleted products list you can see the products that you’ve been deleted.
• Go to Settings
• Click on Deleted Products in the Product option.
• You can see the deleted products from software
STOCK MASTER
• Click on STOCK MASTER.
• It displays details like product, UPC Code, Stock, bottom price,
current sale price list, and Current discount price list.
• Click on a particular item to show the details

• You can edit bottom price, MRP, current sale price and current
discount price
• To save the changes click save button
• Cost and average cost are shown as in the figure
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• Click Cost details button.
• You can see the previous cost details of the product while
receiving.
• You can see the previous receiving details of the selected

products by clicking the stock details button.
PRODUCT DISCOUNT MASTER

• Go to Product Discount Master.
• Click on the ADD button if you want to add a Product discount.
• Enter the Name, type and value.

• Click Save.
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PRODUCT TAX MASTER
• Go to Product Tax Master.
• Click ADD button to add.
• Enter the Tax name and Tax %.

• Enter the symbol and select if the tax is default or not.
• Click Save.
TAX UPDATE
• You can assign tax department wise and product wise.
• Select tax update from products menu.
• Select the department, then the products under that
department shown below.
• Select the products and choose the tax.
• Default tax will be applied for every products.
PRODUCT PROFIT UPDATION

• You can update the sale price of products here.
• Select product profit update option from product menu.
• Select the products by department as well as vendor.
• There is two option for price updating, MRP (-) and cost (+).
• Enter the value in percentage. For MRP (-), sales price updated
by an amount according to the percentage given of MRP
deducted from the MRP itself. In cost (+) sale price updated by
an amount according to the percentage given of cost price
added to the cost price itself.
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VENDOR UPDATION
• If you want to update the vendor for products click on vendor

updating option from products menu.
• Select the product by department wise searching and product
wise searching.
• Select the new vendor and click update.
• You can change the vendor of products in large volume
DISCOUNT PRICE LIST PROFIT UPDATION
• Select the price list from drop down.

• You can update the sale price of products here.
• Select product profit update option from product menu.
• Select the products by department as well as vendor.
• There is two option for price updating, MRP (-) and cost (+).
• Enter the value in percentage. For MRP (-), sales price updated
by an amount according to the percentage given of MRP
deducted from the MRP itself. In cost (+) sale price updated by
an amount according to the percentage given of cost price
added to the cost price itself.
STEP 24 - CREATING NEW USER
Other than admin you can add other users to ZKPOS. This will let other users to access ZKPOS. But only ADMIN can
access every feature in ZKPOS SUPERMARKET SOFTWARE. Other users can access only limited features that assigned
to them. We can add 5 types of user privileges. Admin, Cashier, Food Server, Kitchen Manager and finally the customer.
We already discussed about customer login. Follow the below steps to learn about other user privileges.
To create a NEW USER, follow the steps below.
• Open ZKPOS.
• Click on SETTINGS menu.
• From the menu options click on USERS.
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USERS LIST
• Click on USER LIST menu.
• ADMIN USER will be there by default. To view/edit Admin
details click on ADMIN button.
• ADMIN ID, NAME, PASSWORD, COMPANY NAME, BRANCH

NAME, INVOICE START NUMBER, CARD NUMBER, MSR CARD
NUMBER etc. everything will be displayed. You can’t edit the
designation of admin. Also you have an option to login using a
PIN number, for that enter the pin number.
• After making necessary alterations click on UPDATE button.
Click OK to the confirmation message. You cannot DELETE
admin. To add a new USER, click ADD button.
• In the new window you have to specify the User ID, Password
and Designation of the user. Default User ID can change as you
wish. Select the user type from the dropdown. Pin is optional
that lets you to login using your pin number.
• Company details and invoice start number will display
automatically. Add CARD NUMBER and MSR CARD NUMBER if
necessary. After adding all necessary details click SAVE button.
Click Ok in the confirmation dialog.
USER REGISTRATION USING FINGERPRINT

ZKPOS provides an option to login using your fingerprint. To do so, follow the steps below.
• Go to SETTINGS.
• In the UTILITY, enable fingerprint login and update it.
• Now Click USERS in the SETTINGS.
• Again, click USER LIST.
• There is a FINGERPRINT REGISTRATION button on the right of
ADD button. Click on it.
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• You may ask to LOGOUT and LOGIN again. If so please logout
and login again.
• Open USER LIST from SETTINGS.
• Click on FINGERPRINT REGISTRATION button.
• Select the USER from the dropdown.

• Click on the REGISTER button and keep any finger 3 times for
registering fingerprint.
• Click on VARIFY button to verify the fingerprint.
• Now go to MAIN MENU, LOGOUT and try LOGIN by keeping
finger on the fingerprint device.
ROLE
• To add role to the software, click Role option.

• Enter the role name and click save.
• You can edit/ delete the role by selecting the particular role.
ROLE PRIVILEGE
• Click user privilege option.

• Select the role name from the drop down.
• Select the features that the user with this role can access.
• Click save.
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ROLE PRIVILEGE
• Assign the role to the users.
• Select the user and role from the drop-down box.
• You can assign roles only to custom users. So, you have to create
a user with designation custom.
STEP 25 - ACCOUNTS
This section handles the management of accounts which issued in this POS Software. Admin have the authority to add,
edit, and delete Accounts. Accounts are grouped under their corresponding account types and displayed. Users can
sort accounts in ascending or descending order.
• Go to SETTINGS.
• Click on ACCOUNTS tab.
PAYMENT TYPE
• Click on PAYMENT TYPE.
• Click Cash/Card/Voucher to view.
• Click Add button to add payment type. Enter the payment type,
parent Type and status.
• Click Save button.
• To edit a payment type, select the payment type, make
necessary changes and click update button.
• Click delete button to delete the payment type
• You cannot edit or delete the default payment type
• You can change the status by active or inactive
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EXPENSE TYPE
• Click on EXPENSE TYPE.
• You can see already added list of Expense type.
• Click on ADD button to add new expense type.

• Enter the Expense type name, Expense Description details.
• Click Save.
• You can delete the expense type by clicking delete button after
selecting the expense type that you want to delete
EXPENSE DETAILS
• Click on EXPENSE DETAILS.
• Already added expense details will appears in a grid format.
• To edit it click on the Edit option (pen like button) and Update.
• Click on the ADD button to add expense details.

• Select the expense type
• Enter date, amount, invoice Number and narration.
• Click Save.
• If you want to delete an expense detail, click on that detail and
click delete button
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STEP 26 - INVENTORY MANAGEMENT
This is the stock management section. There are four options STOCK RECEIVING and STOCK TRANSFER, PURCHASE
ORDER, STOCK INVENTORY. While receiving stock from suppliers you can save the details about the purchase and
stock in ZKPOS Software.
STOCK RECEIVING
Save the stock receiving details in ZKPOS.
• Click SETTINGS, from the menu options select INVENTORY.

• First let’s learn how to do STOCK RECEIVING. Click on STOCK
RECEIVING.
• You need to specify the details about the purchase in

appropriate field, like INVOICE DATE, RECEIVING DATE,
VENDOR NAME, VENDOR ID, VENDOR’S contact details, ITEMS
that purchased, PACKING QUANTITY, TOTAL AMOUNT, NET
QUANTITY, tax and discount details etc.
• Select whether you receive this stock from a vendor or from a
warehouse
• Click inclusive tax option if you want to calculate the tax

inclusively. You have to calculate the tax for the whole invoice
inclusively.
• By clicking free of cost option, the cost price of a product did not
update in product list if you change it.
• You can also restrict the updating of cost price in product list by
enabling ‘disable cost update on stock receive’ from utility.
• After selecting the ware house/vendor, click on previous stock
button.
• On clicking the previous stock (Alt + S) you can see the previous
stock received from the selected ware house.
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• Click add item to select the products
• Enter the barcode or search by product name
• click on the product after searching
• Now the product will be shown in the purchase receiving grid.

• Change the cost price if you want to
• Enter the quantity.
• After entering the quantity, you can add discount and tax
product wise.
• Click on discount button against the product.
• You will get a pop up to enter discount as amount and as
percentage.
• By entering the percentage value, you can view the amount in
• If you enter the amount, click the % button you can see the
equivalent percentage value in the respective filed.
• Click OK.
• Click tax button same as discount.

• You can get a pop up shows the saved taxes in the software.
• Select/deselect the taxes.
• Click OK.
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• Click ADD button inside the product list grid to save the receiving
details.
• When you select an item, the average cost will be calculated by
considering the reception of same item previously and view in
• You can add discount to the whole invoice by clicking the add
button near the discount amongst the amount details.
• Enter the discount amount and click OK.
• You cannot add both product wise and invoice wise discount to
a single invoice.
• Click add item for adding more products to the same invoice.
• Click new button to start a fresh invoice.
• By clicking print you can take a print out of the details.
• You can create products from the purchase receiving interface
by clicking Products button.
• Delete the invoice by clicking delete button.
• Keyboard will help you to enter letters and numbers.
• To view previous stock entries, click RETRIEVE button. In the

new window enter the INVOICE NUMBER and click search
button.
• Choose vendor wise option to view vendor wise results. Now
select the vendor from the list. You will get the results.
• You can take the PRINTOUT of the stock by clicking PRINT
button.
• Note the shortcut keys provided in the bottom left side of the
stock entry window.
STOCK RETURN
Save the stock return details in ZKPOS.
• Click SETTINGS, from the menu options select INVENTORY.
• Click on STOCK RETURN.
• Enter the details.
• You can retrieve the details as before.
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STOCK TRANSFER
Some items in the inventory may damage or get expired, so you need a space to categorize them from inventory. Then
you can return the spoilage items or expired items to the vendor or you can separate it easily from other products.
The screen for stock receiving and stock return is similar.
• Go to SETTINGS.
• Click INVENTORY.
• Choose STOCK TRANSFER from the two options.
• Enter TRANSFER NUMBER, VENDOR DETAILS and INVOICE

NUMBER.
• Click ADD ITEM button to add items that need to return to the
vendor.
• Enter the quantity that you want to return.
• Click ENTER KEY.
• To add another button, click NEW button.
• You can use RETRIEVE button as you have seen earlier, PRINT
button, PRODUCT Button and DELETE button as described
earlier.
• After you done with it, click CLOSE button.
STOCK INVENTORY
You can manage your stock details like physical stock balance, stock variation report etc. using this interface.
• Click on STOCK INVENTORY.

• Click on STOCK button and then VIEW button.
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• If the Stock value is zero that means the items were out of stock.
• If you want to view physical stock, then click on PHYSICAL STOCK
button.
• You can update physical stock by entering a stock value for the
appropriate product.
• To view Shelf Online Report, click on Shelf Online and then click
VIEW button.
• To view variation report, click on variation report and then click
VIEW button.
• Similarly, you can view cost report.
PURCHASE ORDER
If you have received a purchase order from a vendor or customer, then add the details to ZKPOS.
• Click on PURCHASE ORDER.

• Select the vendor name.
• When you select the vendor, other details will be updated
automatically.
• Now click on ADD ITEM button.
• Select any from the list.

• Enter the quantity that you want to purchase.
• Select tax
• Press enter key.
• Your entry will be updated successfully.
• Enter the shipping amount by clicking add button near to it.
• You can use RETRIEVE button, PRINT button, PRODUCT
MASTER Button and DELETE button as described earlier.
• After you done with it, click CLOSE button.
OPENING STOCK
• We can add the opening stock and vendor details by selecting

the opening stock button.
• Select the product by clicking add item, select the vendor and
enter the opening stock.
• For deleting the stock click on the particular details and click
delete button.
• To update opening stock, click on edit button in line with the
detail.
• Make necessary changes and click update.
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STEP 27 - DISCOUNT OFFER/PROMOTIONS
There may be gift or discount offer for some special customers, regular visitors or for a particular invoice. To Set this
gift functionality you should follow the below steps.
• Login as ADMIN.
• Click SETTINGS menu.
• Click DISCOUNT OFFERS.
DISCOUNT OFFERS
When you want to promote your sales or clear the stock, you will announce discount offers for some products. You
can add those discount offers here. But you need to enable discount offers in the utility.
• Click on DISCOUNT OFFER.

• You can set discount offers by product quantity or by amount.
For instance, suppose a person buys 5 pens at a time, you can
provide one additionally as a discount product. The person
needs to pay the price of 5 pens. This offer is based on quantity.
• To add a discount offer based on amount, click on the AMOUNT
DISCOUNT tab next to PRODUCT QUANTITY tab. Here you can
provide discount for a particular product based on amount. You
can set either Offer percentage or discount amount.
Follow the steps below to learn about discount offers.
• Recently added discount offers will be listed in a grid.

• To view or modify, just click on it.
• Make necessary changes if required.
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• You have two options to set a discount offer, either by amount
or by quantity. You can set a discount for product price by
percentage or you can set a discount for the product quantity.
• Enter the offer name, offer description and offer type - amount
wise or quantity wise.
• For quantity wise, select the product and quantity by clicking
add button.
• Select the offer product next by clicking add button.
• Enter validity period and status.
• At the time of sale, you can purchase the product with offer
product by paying the product price.
• To delete the current selected product or offer product, click on
the delete button.
• Click YES in the popup window.
• You can change the Date assigned for the offer.
• To add more product, click on ADD button.
• To add discount by amount wise, enter the details as before.
• Instead of entering the offer product you have two options,
enter the discount as percentage wise or amount wise.
• Enter the details and click save.
GIFT
• You can announce gift for some special customers, regular
visitors or for a particular invoice. To Set this gift functionality
you should follow the below steps.
• Login as ADMIN.
• Go to SETTINGS.
• Click on UTILITY. From the list enable Gift and Points by ticking
on the checkbox that corresponds to it.
• Update the changes by clicking on UPDATE button.
• Now go to DISCOUNT OFFERS and click on GIFTS.
• Note that you can set the gift in two ways, either by INVOICE
AMOUNT or by INVOICE COUNT.
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• At first enter the maximum number of gifts against invoice
count/invoice amount.
• To set a gift for a particular invoice amount select the Option
button corresponds to Invoice Amount and click SUBMIT
button.
• Click OK in the confirmation message.
• Now click ADD button to add the Gift.

• Choose free gift from dropdown
• Enter the GIFT.
• Browse the IMAGE of the gift.
• Enter the INVOICE AMOUNT and select the STATUS of the gift.
• Save the details by clicking on SAVE button. Click OK.
• To edit/delete a saved gift, click on the gift.

• Make necessary changes and click on UPDATE button.
• If you want to delete then click on DELETE button.
• Click YES in the confirmation box.
• Then you can see options like points and points discount.
• Set the details in Points options in discount offer first (see
points).
• Enter point and gift in appropriate fields.
• Browse the image and click save.
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• Now set a discount amount as per the points acquired by the
customer
• Select points discount from dropdown
• Enter discount amount according to the point
• Browse image and click save
• Go to POS section in main menu

• Select the customer
• Purchase items with an amount sufficient to get gift or amount
discount as per the point earned
• Click settle button
• After settlement the gift option in settlement page will blink
• Click on the button and a pop up will be shown
• You can select the gift if you want it.
• If customer select the gift, he is not eligible for the amount

discount as per the same point.
• If customer do not select the gift, an amount discount pop will
be shown when you click points for the future purchase of the
same customer.
• Select the amount, the amount will be deducted from your total
amount.
• To enter amount discount, select that option from dropdown.

• Enter amount and discount amount.
• The amount will be deducted from the invoice.
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• Select voucher discount from dropdown.
• Enter amount and discount amount.
• While purchasing an item which meets the requirement of

voucher discount, click on gift voucher.
• Select the gift voucher and click OK.
POINTS
You can add POINTS instead of setting GIFTS, thereby giving gifts or any such favors to those customers who won the
specified point. Here also you can set POINTS either by Invoice Amount or by Invoice Count as you have seen earlier.
• Login as ADMIN.
• Go to SETTINGS.
• Select DISCOUNT OFFERS and then click on Points from the
menu options.
• You can see two options in the dropdown menu, INVOICE
AMOUNT and INVOICE COUNT.
• From the two, select any.
• If you selected INVOICE AMOUNT, enter the AMOUNT and

corresponding POINTS in the next textboxes.
• If you selected INVOICE COUNT, enter the count of INVOICES
and corresponding POINTS to the subsequent textboxes.
• In the above picture Points are set based on Invoice Count.
• Now click SAVE button.
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STEP 28 - BASIC
• Other important menu in Zkpos supermarket software is basic
option.
• This option contains the provision to add all basic details to the
software.
• Select BASIC from main menu.
• Basic menu contains the details as shown in the figure.

• Most of the features are introduced earlier to you.
CONTACT GROUP
• Click on contact group from basic menu.
• You can see the saved contact groups at the interface as shown
in the figure.
• To add new contact group click add button.
• Enter contact group name and description.

• If you want to delete a contact group, select the particular one.
• Click delete button.
• To edit a contact group, select it, make necessary changes and
click update.
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STEP 29 - PURCHASE
• Select purchase option from dashboard.
• It contains the details as shown in the figure.
VENDOR PAYMENT DETAILS

• Select vendor payment details from purchase option.
• Already saved vendors are shown as in the figure.
• Select the vendor you want to add payment details.
• Figure shows the payment details of the particular vendor.

• You have the search option by entering from date and to date.
• You can pay the amount from here through card or cash.
• Select the detail you want to settle.

• Change the description and amount if you want to select save
button.
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• You can add advance to the vendor through vendor payment
details window.
• Select the advance option.
• Enter the details as shown in figure.
• Then click save button.
STEP 30 - SALES
• Sales option contains customer, customer order, sales,
customer sales and sales return.
• Click on sales button from dashboard.
CUSTOMER ORDER
• To create customer order, click on that menu.
• Enter customer name.
• Add products by clicking add item.
• Enter other details as shown in the figure.
• Click add button.
• Add shipping amount if any.
SALES
• Figure shows the sale window for the zkpos supermarket
software.
• Departments and products are shown in the right side.
• If you enable the barcode you can select the item by entering
the barcode also.
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SELECT CUSTOMER
• Click select customer option from sales window.
• Saved customer details are shown as in figure.
• Click the customer name and click select customer button.
• If you want to edit the customer, click edit customer option and
make necessary changes.
• You can create new customer by clicking new customer button.
• View the account details through account details option.
• We can add advance amount for customers from this window.

• Click on advance option.
• Enter the advance amount, pay it by cash or card.
RETREIVE
• To retrieve open tickets, click retrieve button from the sales
window.
• Select the ticket and continue the payment.
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TICKET NOTE
• Enter the ticket note by clicking ticket note button.
• Type the note.
• Click save.
RETURN
• To return a product, click return button.
• Enter admin password.
• Enter invoice number you want to return.
• Click yes to the confirmation message if you want to return all

item otherwise click no.
• If you want to return all items continue for the settlement.
• If you click no for the confirmation message, select items from

the right-side menu.
• While selecting items, select from the pop up shown either
product only or sub products
• Click settle button for settlement.
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• Activate the option easy return from utility.
• You can return products without entering the invoice number
after admin password.
• Click send order option if you want to send the orders to

kitchen.
• Select order priority by clicking order priority button.
• If you need a temporary bill, click temporary bill button.
• Click new button for a fresh invoice.
• You have an option to enable and disable the barcode
• If you disable the barcode, barcode products will not be shown
in the grid.
• You can enter the quantity of products by using keyboard.
• If you enable the barcode, you have a field to enter the barcode
at the top side of the screen.
• Enter quantity in a box left to it.
OPEN ITEM
• You can add open products which are not saved in this software.
• Click ‘+’ button in sales window.
• Enter price and price type (whether price includes tax or not).
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SETTLE
• To continue with the payment, click settle button after selecting
the products.
• Otherwise click close, the ticket will go to open tickets.
• You can retrieve it and settle whenever you want.
• Settlement window shows the tax and amount details.

• You can give discount and round by selecting the amount using
the keypad.
• Enter the amount for payment (half/full).
• Select the payment mode.
• Click print bill.
• To change the quantity or to cancel the selected product, click

on the particular product
• The options will be shown in the left side
• You can change the quantity by clicking ‘+’ or ‘- ‘.
• To cancel the product click cancel button.
• If you enable the price edit option in utility, change price option
is also shown there.
• Click on the button, change the price.
• Select the type, price or price + tax.
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• To enable the multicurrency payment, activate the feature in
utility.
• Go to POS section, select the products and click settle.
• At the settlement page change the currency from the drop down
against charged option.
• The values are according to the exchange rate saved in the
software.
• Currency equivalent to INR will be shown there, while settling
the invoice.
• If you enable edit product option in utility, you can edit the
product details while selecting the product for sale.
• Change the details and click ok.
• You can edit the product only one time through this utility.
STEP 31 - ACCOUNTS
This Section Contains Summary of all the accounts managed in ZKPOS SUPERMARKET which is only visible to Admin.
Total Debit and Total Credit for each account are displayed.
• Login as ADMIN.
• Click on ACCOUNTS menu.
• Select FROM DATE and TO DATE to view the accounts details
between the selected dates.
• Click SEARCH button to get the results.
• To get the detailed report, click on ACCOUNT DETAILS button.

You will get the expanded results. Here also you can select the
date range to view the results.
• Print the result by clicking on PRINT button. Before printing
choose big print/small print.
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STEP 32 - REPORTS
Everything that you enter in ZKPOS is saved and you can check with the data whenever you want it. Different data are
stored as different reports.
• To view reports in MAIN MENU, you have to login as admin. Go
to settings and click on reports. Let’s learn them one by one.
SALES REPORTS
DAILY ITEM REPORT
This report shows the item report for current day. You get the
report after day close
• Click on DAILY ITEM REPORT.

• To view the report click VIEW button.
• Take the printout by the selecting the print type option to big
print/small print. Then click PRINT button.
• You can export the report to excel or any other format using the
export option.
• Clear the report by clicking CLEAR button.
DATE WISE REPORT

This report will provide the date wise sales report. To view the
report, follow the below steps.
• Click on DATE WISE REPORT.

• Here you have an option to set the FROM DATE and TO DATE.
Set a “from date” and “to date”.
• Click VIEW button.
• You can view the report.
• Other features like print and export were also available. These
features are common for all reports.
DAY WISE REPORT

You can view the day wise sales report using DAY WISE REPORT.
• Click on DAY WISE REPORT.
• Enter the FROM and TO day number.
• Click VIEW button to view the report.
• Use print, layout and export features as done in the other
reports.
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MONTH WISE REPORT
This report will display the report for a selected month. You can choose the month that you want to view the report.
• Click on MONTH WISE REPORT.
• Select the month from the dropdown.
YEAR WISE REPORT

Provides the year wise sales report.
• Click on YEAR WISE REPORT.
• Select the year.
CATEGORY WISE REPORT

In this report you can view the report of selected category.
• Click on CATEGORY WISE REPORT.
• Select the FROM date and TO date.
• Choose the CATEGORY from the dropdown.
ITEM WISE REPORT

This report is similar to CATEGORY WISE REPORT. Instead of category you will be choosing item from the dropdown.
• Click ITEM WISE REPORT
• Select FROM date and TO date.
• Choose the ITEM from the list.
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CURRENT SALE REPORT
It shows the report of last sale report. Current sale report will be shown the details after day close.
• Click CURRENT SALE REPORT.
SALES RETURN REPORT

This report shows the sales return report.
• Click SALES RETURN REPORT.
• Enter Day No-From.
• Enter Day To.
DAY CLOSING REPORT

This report shows the total sales done in a day.
• Click on DAY CLOSING REPORT.
• Enter the day number.
DAY CLOSING REPORT (DATE WISE)

• You get the date wise day closing report here.
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DAYWISE REPORT SUMMARY
• Day wise report you can see the whole summary of sale, receive,
advance, expense and other related details.
DELIVERY REPORT
This report shows total delivery.
• Click DELIVERY REPORT.
• Choose FROM DATE and TO DATE.
DAY REPORTS
• Click day reports to view day wise sales details.
• Select day number and user.
• Click view button.
ITEM SALES REPORT

This report shows item sales report.
• Click ITEM SALES REPORT.
• Click View button.
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TOTAL SALES REPORT
This report shows total sales report details.
• Click TOTAL SALES REPORT.
INVOICE WISE TOTAL REPORT

This report shows invoice wise total report.
• Click INVOICE WISE TOTAL REPORT.
INVENTORY REPORT
STOCK REPORT
You can view the stock report of each item here.
• Click STOCK REPORT

• Clear the report by clicking on CLEAR button.
PHYSICAL STOCK REPORT

It gives a detailed report of received stock, spoilage sales and
balance of each items.
• Click on the PHYSICAL STOCK REPORT. . Select whether you

want to see products with zero stock or not
• To clear the data, click CLEAR button.
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STOCK RECEIVING REPORT
This report shows the stock receiving details. You can view date
wise report and batch number wise report.
• Click on STOCK RECEIVING REPORT.

• Select date wise/batch wise.
• Select the date range.  Click VIEW button.
STOCK TRANSFER
If you have returned any stock to the vendor, those details will
appear in this report.
• Click on the STOCK TRANSFER REPORT.

• Click on TRANSACTION REPORT.
• You can choose to Date Wise Report or Batch Wise Report. But
to choose batch wise report, you should know the batch number
in advance.
• Select from Date and To Date.
STOCK RETURN
This report shows the stock return report.
• Click STOCK RETURN REPORT.

STOCK VALUE REPORT

This report shows the stock value details.
• Click STOCK VALUE REPORT.

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PROFIT REPORT
This report shows the profit details.
• Click PROFIT REPORT.

• Select FROM DATE and TO DATE.
• Select if you want the report based on last cost or average cost
VENDOR WISE STOCK REPORT

This report shows the vender wise stock report.
• Click VENDOR WISE STOCK REPORT.

• Choose DATE FROM and DATE TO.
• Select VENDOR.
DEPARTMENT STOCK REPORT

This report shows the department stock report.
• Click DEPARTMENT STOCK REPORT.

• Select DEPARTMENT.
VENDOR ACCOUNTS REPORT

This report shows the vendor account details.
• Click VENDOR ACCOUNT DETAILS.

• Select CATEGORY.
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SALES RANKING REPORT
This shows the sales report on the basis of its ranking.
• Click on SALES RANKING.

INVENTORY TRANSACTION REPORT

This shows the inventory transaction details.
• Click on INVENTORY TRANSACTION.

INVENTORY REPORT
This report shows the inventory details.
• Click on INVENTORY REPORT.

COST REPORT
This report shows the cost details.
• Click on COST REPORT.

• Choose DATE FROM and DATE TO. 3. Click VIEW button.
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EXPENSE REPORT
This report shows the expense details.
• Click on EXPENSE REPORT.

• Select EXPENSE TYPE.
CUSTOMER REPORT
CUSTOMER CREDIT
This report shows the customer credit details.
• Click on CUSTOMER CREDIT REPORT.

• Select CUSTOMER.
CUSTOMER ACCOUNTS REPORT

This report shows the customer account details.
• Click on CUSTOMER ACCOUNT.

CUSTOMER ADVANCE REPORT

This report shows the customer advance reports.
• Click on CUSTOMER ADVANCE REPORT.

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TAX REPORT
SALES TAX REPORT

This report shows the sales tax details.
• Click on SALES TAX REPORT.

• Select CATEGORY.
TAX REPORT
This report shows the tax details.
• Click on TAX REPORT.

• Click summary if you want to summarize the tax details
ACCOUNT TRANSACTION REPORT

This report shows the account transaction details.
• Click on ACCOUNT TRANSACTION.

SALES GST REPORT

• Select the date range.
• You can see both sales and sales return report.
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PURCHASE GST REPORT
• Select the date range.
• You can see both sales and sales return report.
OTHER REPORT
WORK PERIOD REPORT
This report shows the work period details.
• Click on WORK PERIOD REPORT.

• Select USERS.
ATTENDENCE REPORT
This report shows the work period details.
• Click on ATTENDENCE REPORT.

• Select USERS.
ORDER DETAILS REPORT

This report shows the order details.
• Click on ORDER DETAILS REPORT.

• Choose Food Server, Status, Priority, Order date From and To.
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GIFT REPORT
This report shows the guest details.
• Click on GIFT REPORT.

SUMMARY
ITEM SALES SUMMARY

• Select users and items.
CURRENT SALE SUMMARY

• Select users and items.
ITEM SALE SUMMARY

• Select date range and items
• Click view button
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SALES RETURN SUMMARY
• Select day number.
CUSTOMER ADVANCE SUMMARY

• In customer advance summary, you can see the advance details
by a customer.
• Select the date range and customer.
• Click on view button.
CUSTOMER CREDIT SUMMARY

• Customer credit summary shows the details of credit of that
customer, advance details and balance amount.
STOCK RECEIVE SUMMARY

• Stock receive summary contains the details of received stock.
• You can search the details by date wise and batch number wise.
• Enter the date range and click view.
P a g e 74 | 85
TRANSACTION SUMMARY
• Transfer details of products are shown in this window
STOCK RETURN SUMMARY

• Stock return details are shown here.
ITEM STOCK SUMMARY

• The item stock details- receiving, transfer, return and sales
shown in this summary report.
• Select from and to date.
• Enter the item.
DEPARTMENT STOCK SUMMARY

• The entire stock details- receiving, transfer, return and sales
shown in this summary report.
• Select from and to date.
• Select department.
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STEP 33 - LEARN ABOUT WORK PERIOD
Work period section is for viewing the working duration of currently logged in user. Before starting POS operations,
work period must be started. All the previous work periods of logged in user will be displayed in the main screen of
work period. In our shop if a cashier is available from 9 – 5 and another cashier continuous to work, let’s see how the
first cashier closes his work period. If you logged in as admin you can have access to everything in the ZKPOS. If you
are a cashier or any other user you will have only limited accessibility. Admin starts his work period automatically on
logging in other users should start their work period manually. Below picture shows the MAIN MENU in ZKPOS
SUPERMARKET, logged in by ADMIN.
• This is the MAIN MENU.

• LOGIN using your User ID and Password.
If you are logged in as Cashier, you need petty cash to give to the customers, so before start working Admin should
grant the petty cash for the cashier. Let’s look at how an ADMIN can provide petty cash to the CASHIER.
• For that, login as ADMIN.

• Go to SETTINGS.
• Enable PETTY CASH ADVANCE in the UTILITY Update it.
• Now logout and login as CASHIER.

• Click on WORK PERIOD button.
• To start working click on START WORK PERIOD.
• This time you have to provide the petty cash advance before
start working. The petty cash details are based on the currency
denomination you enter before. Then start WORK PERIOD.
• Actually, work period automatically starts when you login to the
software as admin for the first time and until you enable the
petty cash. Once you activate petty cash advance, you have to
start the work period manually.
• Now he can process bill or view reports and so on.
P a g e 76 | 85
• Now to End work period, Go to MAIN MENU.
• Click on WORK PERIOD, in the right side of the window you can
see an END WORK PERIOD button. Click on it.
• Specify the BALANCE PETTY CASH in the field provided.
• Specify the reason to end work period and then click END WORK
PERIOD button.
• Click OK.
• You can view this report from WORK PERIOD REPORT.
STEP 34 - POS MODULE

You can do billing, receive orders, handle deliveries etc. using this section. In ZKPOS SUPERMARKET you have choice
to enable wholesale and retail UI or MODULE in the utility. This for your convenience.
• Now let’s learn more about POS section.
• Login as ADMIN/CASHIER.
• From the MAIN MENU, click on POS. If you enabled wholesale
or retail module in the utility application then you will get the
interface.
• To enable the retail or wholesale type, run the supermarket

utility (icon from desktop) with admin privilege.
• Click on language option.
• Select the software type.
• Click update.
P a g e 77 | 85
• Retail pos sales window is same as the supermarket itself.
• Figure shows the wholesale POS sales window.
• Select the product and click enter.
• Select the quantity and again click enter and continue with
settle button.
STEP 35 - DAY CLOSING

In our business we can either close day-to-day activities or close two days activities together. Let’s look how to do it.
It helps to find the difference between billed and received amount of each user for the current closing day. You can
see DAY CLOSE button in MAIN MENU. But this is available only for admin. Other users cannot use this.
• From the main menu click on DAY CLOSE.
• As you see, there are transactions and are done by admin.

• The whole sales details will be shown here.
• You can take day wise summary from day close interface.
• For that click summary button.
• You can see the whole transactions of that particular day here.
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• Enter the amount by clicking received amount field.
• Click day close.
• Click yes to the confirmation message.
• To close the day, click on DAY CLOSE button
• Click YES in the dialog box that appears.

• If you do not close the work period , close it by enter yes to the
pop up
• If there is any unprocessed bill another popup will show up and
you need to confirm it too by clicking CONTINUE.
• To complete the process you need to enter the ADMIN
PASSWORD.
Now day close is updated successfully. You can take print by selecting big or small print. If you want see the day close
report go to MAIN MENU, from the report options choose DAY CLOSE REPORT.
STEP 36 - TICKETS
Tickets indicate orders. It contains current day’s paid or unpaid invoices and previous day’s paid invoices. Tickets will
be shown under the conditions selected by ADMIN/USER.
• Go to MAIN MENU.
• Click on TICKETS from the dropdown.
• Select the FROM date and TO date.

• You can select the TICKET TYPE from the dropdown.
• Now all invoices between the selected dates will be displayed.
• You can see the INVOICE NUMBER, TICKET TYPE, DATE, TIME,
USER, TOTAL AMOUNT etc.
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• If you click on any of the ticket available in the list, you can see
the products associated with that invoice.
• There is an option to PRINT the ticket details.
• If you know the invoice number, you can search it by using the
SEARCH button.
• On clicking the DISPLAY button, you will be redirected to the
Product Page where you can settle the bill if not settled yet.
STEP 37 - FOOD COURT

• Click on FOOD COURT from the dropdown.
• Select the type as Kitchen Manager/Food Server.

• Select kitchen manager.
• The send orders through the pos window can see in this window
• Select the order you want to serve.
• Select the status of order from drop down.

• Select ready for delivery.
• Click food server option.
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• Click on the delivery details.
• Select delivered from drop down.
• Click ok.
STEP 38 – ZK STORE
• Click on the ZK Store from the dashboard.
• You will get a message as ‘Please run the software as

administrator’.
• Exit from the software.
• Right click on the software icon.
• Click on ‘Run as administrator’.
• Open ZKSTORE.
• Enter the retailer code and serial number.
• Click VERIFY button.
• Click OK to the confirmation message.
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• After verifying the serial number.
• You will get login page to ZK store.
• If you already register in ZKSTORE, enter the credentials and
click LOGIN.
• If not create an account first.
• Enter the details.

• Product key code, retailer code and serial number are already
shown in respective fields.
• Click register after entering the details.
• Click OK to the success message.
• Login to ZKStore using the registered details
• Click on activate button for license activation (please note that

you have to open the software with admin privilege).
• The license will get activated after the confirmation from your
retailer.
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• After confirmation from the retailer side, login to the ZKSTORE
again.
• Now the activate button will be changed to INSTALL button
• Click install button.
• Click OK to the success massage.
• Now your software license gets activated. Please restart the
software to make changes.
• After restarting the ZKPOS supermarket software, your status

will be changed to ACTIVATED.
• Now you are successfully activated the software license.
• If you want to activate any add-ons, please click activate button.

• Click OK to the alert message.
• The add on will be activated after the confirmation.
• Please log out from ZKSTORE and log in again.
• If the retailer confirmed you r request, activate button will be
changed to INSATLL button.
• Click on install button.

• Now restart the application to make changes.
• Now you are activated the feature license.
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• You can change the password using change password option.
• Enter old password and new password.
• Please note that you need internet connection to activate the
license through ZK store.
• You can go to MAIN MENU from store itself.

• For that click on main menu option in right bottom side of the
software.
• If you want to logout, click on LOG OUT button.
STEP 39 - CASH DRAWER

• Select the menu icon from top left side of the main menu.
• Click cash drawer.
• Enter the admin password.
• A pop up will be shown asking you the reason to open the cash
drawer.
• Select the reason.
• Write it in the text box if you have any other reason.
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STEP 40- SAFE MODE
You can move to anywhere without actually closing the software. The data you saved are secure and you can remove
the safe mode using.
STEP 41 - LOG OUT

• You can LOGOUT from ZKPOS by clicking on the log out button
ZK Building, Wuhe Road, Gangtou, Bantian, Buji Town, Longgang District, Shenzhen China 518129
Tel: +86 755-89602345
Fax: +86 755-89602394
www.zkteco.com
© Copyright 2020. ZKTeco CO., LTD. ZKTeco Logo is a registered trademark of ZKTeco or a related company. All other
product and company names mentioned are used for.
P a g e 85 | 85

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USER MANUAL

ZKPOS SUPERMARKET POS

Software Version: 4.0.0

STEP 1 - LOGIN TO ZKPOS

• Open ZKPOS SUPERMARKET.

• Now you will be redirected to the MAIN MENU.

• Before starting you have to update my store.

• Click Company or search to get details.

• Click on the Store.

• Click on the ADD (+) option and enter the Details.

• Enter MY STORE details in it.

• Enter the counter name and click save

Now let’s learn each utilities one by one.

• You can search for a product by typing the barcode of the

• If the barcode doesn’t match any product in the inventory, a

20.SHOW SHORTCUTS: This feature enables keyboard short cut.

21.ENABLE PRICE EDIT: This feature enables to edit a price.

26.INCLUSIVE TAX CALCULATION: Enable inclusive tax calculation.

27.ENABLE EMAIL SCHEDULER: Enable email scheduler.

28.ENABLE NOTIFICATION: Enable notification.

31.ENABLE AUTO BACK UP: To enable this feature activate it.

33.ENABLE REPORT APP: To enable this feature activate it.

34.ENABLE PRICE CHECKER: To enable the price checker activate it.

35.ENABLE INVENTORY APP: To enable inventory app activate it.

36.ENABLE BACK OFFICE: To enable this feature activate it.

• After making necessary changes, click on OK button and then

STEP 7 - ABOUT ZKPOS

STEP 8 - NEW CUSTOMER

• Enter card number, discount if the customer is a special case and

• After creating an account for the customer, login settings will be

• Go to POS section and click on the SELECT CUSTOMER button.

EDIT / DELETE A CUSTOMER

• If you want to edit the customer details, then make necessary

CUSTOMER ACCOUNT AUTHENTICATION

• Enable the customer account authentication utility.

CUSTOMER ADVANCE OPTION

• Enter the advance amount in respective field.

STEP 9 - ADDING NEW VENDOR

• If you want to see the Vendor’s account transactions, then click

• Choose the date range to view the transaction details.

• To settle the amount, enter the amount and description. Select

• Every saved vendor names will be displayed, you have to choose

STEP 10 - DATA CLEANING

• Select appropriate checkboxes based on your requirements.

STEP 12 - EXCHANGE RATE

• First you need to enable multi – currency payment in the

• Sometimes online update may not be available for some

STEP 13 - BACKUP YOUR DATA

• Go to the SETTINGS from the MENU OPTIONS, click BACKUP.

• Select the backup type as Daily/Weekly/ Monthly/Never.

STEP 14 - IMPORT TABLES TO ZKPOS

STEP 17 – EMAIL SETTINGS

• To add a new Warehouse, click on the ADD Button.

• The account details of the particular ware house will be shown

• Click add item to select the products.

• Now the product will be shown in the purchase receiving grid.

• Click tax button same as discount.

• Click new button to start a fresh invoice.

STEP 21 - CURRENCY DENOMINATION

STEP 22 - PERIPHERAL DEVICES