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    2021-08-12 Galileo Clue Card v14

    Uploaded by

    Faisal Husain
    This document provides guidance on various functions in Galileo including: 1. Private fare pricing, Secure Flight passenger data entry, interline ticketing, and frequent flyer programs. 2. Displaying route maps and seat maps. Booking infants both with and without seats. 3. Selling ancillary services like unaccompanied minor programs. Collecting passenger phone contacts for disruptions. Issuing EMDs and assigning extra seats.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    2021-08-12 Galileo Clue Card v14

    Uploaded by

    Faisal Husain
    67 views3 pages
    This document provides guidance on various functions in Galileo including: 1. Private fare pricing, Secure Flight passenger data entry, interline ticketing, and frequent flyer programs. 2. Displaying route maps and seat maps. Booking infants both with and without seats. 3. Selling ancillary services like unaccompanied minor programs. Collecting passenger phone contacts for disruptions. Issuing EMDs and assigning extra seats.

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    This document provides guidance on various functions in Galileo including: 1. Private fare pricing, Secure Flight passenger data entry, interline ticketing, and frequent flyer programs. 2. Displaying route maps and seat maps. Booking infants both with and without seats. 3. Selling ancillary services like unaccompanied minor programs. Collecting passenger phone contacts for disruptions. Issuing EMDs and assigning extra seats.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    67 views3 pages

    2021-08-12 Galileo Clue Card v14

    Uploaded by

    Faisal Husain
    This document provides guidance on various functions in Galileo including: 1. Private fare pricing, Secure Flight passenger data entry, interline ticketing, and frequent flyer programs. 2. Displaying route maps and seat maps. Booking infants both with and without seats. 3. Selling ancillary services like unaccompanied minor programs. Collecting passenger phone contacts for disruptions. Issuing EMDs and assigning extra seats.

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    © All Rights Reserved
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    GALILEO CLUE CARD

    PRIVATE FARE PRICING

    Fare display with Account Code FDSYDBNE12JUN/VA-PRI-:{account code}


    Fare display without Account Code FDSYDBNE12JUN/VA-PRI or FDSYDBNE12JUN/VA:P
    Price a fare with Account Code FQ-:{account code}/CVA
    Price a fare without Account Code FQ/CVA-PRI or FQ/CVA:P
    Pricing Structural/Tactical Fares FQ@TZCH0
    Pricing Corporate Fares FQ@TZCH0-{account code}:P or FQS1@TZCH0/S2@LZFL0-{account code}:P

    SECURE FLIGHT PASSENGER DATA

    Secure Flight – minimum entry SI.P1/DOCS*////08DEC79/M//LASTNAME/FIRSTNAME/MIDDLENAME


    Secure Flight – full entry SI.P1/DOCS*P/NZ/M12345678/NZ/08DEC79/M/15JAN16/LASTNAME/FIRSTNAME/MIDDLENAME

    INTERLINE TICKETING

    Display Interline Ticketing Agreement carriers for VA L@VA/GIGC*AGREEMENTS

    FREQUENT FLYER

    Add Velocity Frequent Flyer number M.VA2101234567


    Add Velocity Frequent Flyer number for passenger 2 M.P2/VA2101234567
    Itinerary with VA & partner carrier – send Velocity number to both M.VA2101234567/VA/EY
    Partner carrier membership number to Virgin Australia M.EY2101234567/VA

    ROUTE MAPS

    Enter fare display first and select the line number relevant to the fare
    Display route map for line 3 FR*3

    SEAT MAPS

    View seat map for segment 3 SA*S3


    Move down or up seat map MD or MU
    Request all segment specific seat S.05A
    Segment 1, multiple passengers specific seats S.S1/19AB
    Request all segments non-smoking window S.NW

    INFANT WITHOUT A SEAT

    Infant Name N.I/1SMITH/EMILY*01OCT2017 – if unborn N.I/1SMITH/TBA*01MAR2018 (due date)


    Once the infant is born, the name change is FOC if booked with correct surname. The DOB must also be updated.
    Infant SSR A new SSR keyword INFT identifying an infant is automatically generated to airlines when an infant name is
    present in a pnr
    Price - Auto price PNR FQ/CVA

    INFANT WITH A SEAT

    Virgin Australia Industry & Trade Support – 13 67 37


    Galileo Helpdesk – 1300 555 000 1
    GALILEO CLUE CARD

    Infant Name N.SMITH/EMILY*P-INS – if unborn N.SMITH/TBA*P-INS


    Once the infant is born, the name change is FOC if booked with the correct surname. The DOB must also be updated.
    Infant SSR SI.P2/INFT*01OCT17 The SSR must be associated to the INS, not the accompanying adult
    Price - Auto price PNR FQ/CVA The infant with a seat will be priced using a child fare
    Call Virgin Australia for a child restraint (CRST SSR) to be added to the booking

    UNACCOMPANIED MINOR

    Sell Ancillary DAS01L10*TX-UM10


    Language of child and first name SI.VA*ENGLISH JOHN
    Sender name and relationship SI.VA*SENDER MRS S SMITH MOTHER
    Sender phone contacts SI.VA*CTCH 07 33555555
    Receiver name and relationship SI.VA*RECEIVER MR P SMITH FATHER
    Receiver phone contacts SI.VA*CTCH SYD 02 99997777
    Password for UMNR SI.VA*PASSWORD
    Parent/legal guardian signing the UMNR form SI.VA*Parent SHARON SMITH

    PASSENGER PHONE CONTACTS FOR DISRUPTS & PANDEMIC (SSR formats accepted)

    SSR Designator(s): VA
    Contact Type(s): CTCM/CTCE
    Phone Format(s): 61400111222 / 0400111222 / 0400 111 222
    Note: All contact numbers must contain Country code, Area code and Number.
    i.e. 61 7 35511111 or Mobile 61 400111222

    Send phone or email contact details to VA to assist us in contacting guests in the event of a disrupt via at least one of the
    accepted formats below:
    SI.P1/SSRCTCMVAHK1/61417229118
    SI.P1/SSRCTCEVAHK1/J.SMITH//YAHOO.COM
    Note: use // instead of @ use .. instead of _
    Post Code required for Pandemic response SI.SSRDOCAVAHK1/R/AU////4001

    ANCILLARY SERVICE & EMD-As

    Return all applicable fares and pricing information and display service catalogue FQ/DAS*
    Sell an ancillary in line 1 from the service catalogue DAS01L1
    Sell an ancillary in line 1 from the service catalogue for specific passenger DAS01L1P1
    EMD-A issuance EMDI/P1/IC7951234567890/FS

    EXTRA SEAT FOR COMFORT

    Assign extra seat to passenger 2 name field N.2BROWN/JOHNMR/EXST

    Send SSR to airline SI.P2S1.2/EXST*VA EXST REQUIRED FOR PERSONAL COMFORT

    EXTRA SEAT FOR MUSICAL INSTRUMENT

    Assign extra seat to passenger 2 name field N.2BROWN/JOHNMR/CBBG

    Virgin Australia Industry & Trade Support – 13 67 37


    Galileo Helpdesk – 1300 555 000 2
    GALILEO CLUE CARD

    Send SSR to airline SI.P2S1.2/CBBG*VA MUSICAL INSTRUMENT CELLO

    Virgin Australia Industry & Trade Support – 13 67 37


    Galileo Helpdesk – 1300 555 000 3

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