NETHERLANDS MARITIME UNIVERSITY COLLEGE

DIPLOMA IN MARITIME LAW

INDUSTRIAL TRAINING ORGANIZATION REPORT

KEYFIELD OFFSHORE SDN BHD

8th Floor, Tower 2, Faber Towers, Unit 18-05,
Jalan Desa Bahagia, Taman Desa, 58100 Kuala Lumpur

PREPARED BY

NAME: MUHAMMAD BIN MAHADI

STUDENT ID: 1200903182

PROGRAM: DIPLOMA IN MARITIME LAW

TRAINING DURATION: 10 WEEKS

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 DECLARATION OF ORIGINAL WORK

DIPLOMA IN MARITIME LAW

NETHERLANDS MARITIME UNIVERSITY COLLEGE

"DECLARATION OF ORIGINAL WORK"

I, Muhammad Bin Mahadi, (I/C Number: 011025-10-2315)

Hereby, declare that:

• This work has not previously been accepted in substance for any diploma, locally or
overseas, or any other diploma.

• This project-paper is the result of my independent work and investigation, except where
otherwise stated.

• All verbatim extracts have been distinguished by quotation marks and sources of my
information have been specifically acknowledged.

Signature: MUHAMMAD_______________ Date: 24th November 2022_________________

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 Abstract

In order to earn my diploma, I must complete a required internship programme. I completed

my 10-week industrial trainning at Keyfield Offshore in Taman Desa, Kuala Lumpur, as a result.
I was given the department of Crewing to work in for my internship.
This report will be divided into various chapters. I'll introduce Keyfield Offshore as a
corporation in Chapter 1. This chapter will also feature details about Keyfield Offshore's
background, organisational structure, and business activities to help readers gain a better
knowledge of the company.
On the other hand, the organization's report will be in Chapter 2. In this chapter, I'll go
through the departmental and organisational structures at Keyfield Offshore. In the interim,
Chapter 3 will discuss the training I attended on the first day of my internship. Chapter 4 concludes
at this point.

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 Acknowledgement

I would like to express my gratitude to Netherland Maritime University College, the college I
currently attend, for including an internship in the course I am enrolled in. I'd be able to pick up
new skills outside of the classroom and acquire a sense of the working world. I was now ready to
apply what I had learned by doing it on my own through this programme after studying the syllabus
academically for six semesters in college.
I also want to express my gratitude to Keyfield Offshore for allowing me to complete my
internship at one of the businesses that charter ships in Malaysia. I gained a lot of knowledge and
had a lot of new experiences throughout my ten weeks at Keyfield Offshore. I had a great time and
will never forget being able to do my internship here.
My internal and external supervisors, Ms Fatini and Madam Haida, are also thankful. They
were a fantastic source of knowledge for me as I worked through this internship programme.
Particularly, Madam Haida, who has been a great external supervisor for me and is constantly
eager to share new information with me. In all honesty, he has taught me a lot during my internship.
Let me end by expressing my special gratitude to Madam Haida from the crewing
department along with Sir Patrick who is the head of department, Madam Baizura, Miss Shafiah
and Miss Syeril, their coworkers in the same department. They have assisted me in properly
understanding the task that was given to me, and throughout my stay, they have never forgotten
about me and consistently provide me with a new knowledges and experiences. I have enjoyed
working with this department, and I am appreciative of their kindness and concern shown to me
throughout this time.

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Table of Contents
1.0 Chapter 1: Introduction 6
1.1 Introduction 6
1.2 Background of the Company 7-9
1.3 Organizational Structure 10-11
1.4 Nature of the Business 12-13
2.0 Chapter 2: Report of Organization 14
2.1 Introduction 14
2.2 Organizational Chart 14-16
2.3 Departmental Structure 17
2.4 The Company’s Growth 18
3.0 Conclusion 19
3.1 Introduction 19
3.2 Suitability of Organization 20
3.3 Limitations 21
Reference 22

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Chapter 1 : Introduction

1.1 Introduction

Students at Netherlands Maritime University College are expected to enroll in the Industrial
Training Program after completing the sixth semester. I do a 10-week internship with Keyfield
Offshore in Taman Desa, Kuala Lumpur, as part of the industrial training programme. One
organisation that offers services in offshore chartering is Keyfield Offshore Company, with a
particular emphasis on the charter of Accommodation Work Boats (AWB), which are used to assist
offshore tasks including Topside Maintenance, Hook Up & Maintenance, and Coil Tubing. In
addition to offering food services for ships, this organisation also supplies crew for the vessel.
Their AWBs are able to serve different industries in addition to the upstream oil and gas industry,
which they primarily serve.

Figure 1.1.1 : Keyfield Offshore Logo

Keyfield Offshore, a corporation with a site in Taman Desa, Kuala Lumpur, rents out
Accommodation Work Boats ("AWB") and provides related onboard services like lodging,
catering, housekeeping, laundry, and medical support services.

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1.2 Background of the Company

2013
Incorporation as a technical support for ship 2016
building. Vessel Chartering.
Keyfield Offshore Sdn Bhd (“KOSB”), our We ventured into AWB chartering and had
principal company, was incorporated and secured our first chartering contract using a third
commenced its business of providing technical party AWB.
support and advisory services for shipbuilding.

2018
Licences
2017
KOSB applied from PETRONAS and
Delivery of Laguna Setia 1 subsequently obtained the PETRONAS Vessel
Our Group took delivery of our very first own Owner-Operator license which enables the
AWB, Laguna Setia 1. She had secured her first company to be invited for projects by oil and
chartering contract and commenced operations gas contractors
in the same year.

2019
Umbrella Contract 2020
Petronas Carigali Sdn Bhd (“PCSB”) awarded KOSB a Delivery of Laguna setia 2
Letter of Award to be a panel contractor under the Our Group took delivery of our second AWB,
Umbrella Contract for Offshore Support Vessel Laguna Setia 2, sister vessel to Laguna Setia 1.
Services for PCSB’s drilling and project activities.
Secured chartering contracts to charter out LS1 and a
third party AWB under the Umbrella Contract.

2021
Delivery of Keyfield Falcon
Our Group took delivery of our third AWB,
Keyfield Falcon, an 80M DP2 Hybrid AWB.

Figure 1.2.1: Keyfield Group-History

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Referring to the Figure 1.2.1 explaining the history of the Keyfield Group. Keyfield was
incorporated in 2013 and initially served as technical support for the Permata Arau 1 shipbuilding
project. The company entered the vessel chartering industry in the middle of 2016. The Laguna
Setia 1 was the company's first own vessel, which it received in 2017. The business obtained the
Petronas licence and Vessel Owner Operating ("VOO") from Petronas in 2018. The business will
serve as a Panel for the Petronas Petroleum Arrangement Contractor's (PACs) Drilling and Project
Activities under an umbrella contract in 2019.

In 2020 through 2022, the business was successful in expanding its fleet. In particular, 2020
marked the year that Keyfield International Berhad was incorporated. During that year, the
business received receipt of Laguna Setia 2 and continued to extend its fleet by taking delivery of
Keyfield Falcon and Keyfield Kindness in 2021. The Keyfield Grace, Keyfield Compassion, and
Keyfield Commander are three further vessels that the business has already received in 2022.

Keyfield Offshore now runs three accommodation workboats thanks to the Keyfield Falcon and
the Laguna Setia 1 and 2 (each with a 78M AWB and 208 passengers, respectively) (an 80M DP2
Hybrid AWB which can accommodate up to 200pax). Keyfield Offshore Sdn Bhd ("KOSB") also
qualified for and received the PETRONAS Vessel Owner-Operator licence in 2018, which
improved the company's position in the AWB sector and allowed it to be contacted by oil and gas
contractors to submit tenders for projects.

The following year, Petronas Carigali Sdn Bhd (hereafter "PCSB") granted KOSB a Letter of
Award to act as a panel contractor for PCSB's drilling and project activities under the broad
contract for offshore support vessel services. They charter out third-party AWBs as necessary to
accommodate and complete work orders and contracts from our clients in addition to owning and
managing their own AWBs.

1.2.1 Vission and Mission

VISSON:

”To be the leading provider of offshore accommodation vessels to the oil and gas industries for
Malaysia and the international markets with high quality assets, integrity and professionalism. We
strive to provide top of the end offshore accommodation, and quality catering for offshore
personnel.”

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MISSION:

“To support the industry by delivering our commitment to our customers a range of quality
accommodation vessel and services in compliance to the highest standards of health, safety and
environment with industry best practice. As an experienced team, we work hand in hand to
overcome all challenges together in order to provide the best service to our clients.”

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1.3 Organizational structure

Figure 1.3.1:

Dato’ Kee Chit Huei: Group CEO/Director

Obtained with a Bachelor of Commerce degree in Accountancy from Monash University, Australia
in 1995. He is a founder of Keyfield Offshore, the Group’s principal subsidiary, in 2013. Obtained
over 10 years of experience in investment banking as well as over 5 years as a director of multiple
public listed companies in Malaysia and Singapore. He is responsible for the overall management
of the Group. Overseeing the strategic and financial planning, business development and day- to-
day business operations, including sourcing and negotiating the commercial terms of chartering
projects, liaising with third-party vessel owners, and financing of the Group’s AWB operations.

Figure 1.3.2: Group COO/Director

Mohd Erwan Bin Ahmad: Group COO/Director

Obtained a Bachelor of Engineering in Mechanical – Marine Technology from Universiti

Teknologi Malaysia in 2008 and a Master of Business Administration from Anglia Ruskin
University in 2020. Over 13 years of experience in project management, shipbuilding and repair
of vessels such as naval ships, luxury yachts and commercial vessels. He is responsible for all

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technical and daily operational matters of the Group, including business development activities
such as tendering and execution of chartering projects, overseeing the technical and operational
compliance for projects undertaken, licensing requirements and allocation of Group resources. In
2014, he finally began working for Keyfield Group, where he is still employed now.

Figure 1.3.2: Group CFO

Eugene Kang Hong Ngee: Group CFO

Since 2000, he has been a member of the Malaysian Institute of Accountants. began his career in
1995 with Price Waterhouse as an audit assistant (now known as PricewaterhouseCoopers). He
then worked as an Assistant Manager with Amanah Merchant Bank Berhad, which is now known
as Alliance Investment Bank Berhad, until 2000. In 2003, he also accepted a Manager position at
Hwang DBS Securities Berhad (now known as Affin Hwang Investment Bank Berhad). He worked
for Rubberflex Sdn Bhd as Director & CFO from 2008 to 2018. became CFO for S&P International
Hldg Ltd. (2019 -2020). In 2020, he finally began working for Keyfield Group, where he is still
employed now.

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1.4 Nature of Business
The nature of business of Keyfield Offshore is act as a providing related onboard services, such as
accommodation, catering, housekeeping, laundry, and medical support services, through the
chartering of an accommodation work boat (or "AWB"). Therefore, in the below paragraphs, are
the further explanation for each service provided in Keyfield Offshore.

1.4.1 Vessel Chartering

Keyfield Offshore has grown from its early days of offering technical assistance and technical
support for shipbuilding to become a prominent player in the chartering of Accommodation Work
Boats (AWB), a type of Offshore Support Vessel (OSV). Keyfield Offshore received knowledge
of the demands and requirements of the Malaysian oil and gas industry because to the experience
they have collected over the years of working in the shipbuilding business. Because of this, they
built LS1 and LS2 with the goal of providing them with full force and accessories to fulfill a variety
of offshore tasks.

They bought an 80M DP2 Hybrid Accommodation Work Boat called Keyfield Falcon to allow
them to take part in DP2 vessel tenders in an effort to grow their fleet and market share. To
accommodate and complete work orders and contracts from customers as needed, in addition to
owning and running AWBs of one's own, the company may also charter AWBs from third parties.
Through the charter of our own AWBs as well as outside AWBs, our Group has so far finished a
number of offshore projects for major Oil & Gas firms in Malaysia, including PETRONAS
Carigali.

1.4.2 Ship Management

Keyfield Offshore offers crew sourcing, crew management, and provisions to be loaded onboard
the vessel as part of their ship management services. Our ship management offerings meet the
standards established by Jabatan Laut Malaysia.

1.4.3 Offshore Catering and Provisions

Keyfield Offshore is also one of the company that offer catering services onboard both
their own ships as well as third-party vessels. Their catering options can be customized to fulfill
any particular needs specified by the vessel owner or charterer. In order to give a well-balanced

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and healthy lunch for every crew member and passenger onboard, great effort is taken when
preparing the menu to include a good selection of meals (both western and local options). The
company guarantee that ingredients, cooking apparatus and cooking process are HALAL
compliant. In fact, trained professionals will be appointed to prepare meals for the other crew
members. Their responsibilities include creating menus and service packages, organising meal
deliveries, managing event timelines and food preparation schedules, setting up equipment to serve
food and maintain its temperature, purchasing ingredients, preparing food, and marketing their
company to attract new customers.

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Chapter 2: Report of Organization

2.1 Introduction

An organizational chart is a graphic that depicts an organization's structure as well as the

relationships and relative ranks of each of its constituent elements, roles, and jobs. In Keyfield
Offshore, the organizational chart is divided into two divisions which are the operations and
technical division, and the corporate and finance division. Both departments are operating under
the provision of the Chief Executive Officer, Dato Darren Kee as well as being helped by the Vice
President Officer, Sophia Lim.

2.2 Organizational Structure

Figure 2.2.1: Organizational chart for Operations and technical

Keyfield Offshore is a service provider, hence it is concerned with client relationships. The
operations and technical division may drastically alter the services provided to clients. An
operations department oversees the entire operational and technical process from start to finish.
These assembly line tasks must be appropriate for other company divisions' goals and
responsibilities. There are four departments under the operations and technical division: technical

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and operations; procurement; crewing and catering, to which I was assigned; tender and
commercial; and health, safety, and environment (HSE).

In the operations and technical division, management is everything. Internal business

operations are managed. The effectiveness and efficiency of a company are the two fundamental
goals of operation division. In general, a firm is more efficient and effective when the operations
division is performing its duties efficiently. To ensure that their staff can carry out their duties in
a methodical manner, managers assigned to the operations department constantly monitor the
OPERATIONS AND TECHNICAL process. For instance, the assembly line is a method of
operation where each person must carry out their responsibilities to quickly deliver service to
clients.

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Figure 2.2.2: Organizational Chart for Corporate and Finance Division.

This division also reports to the Chief Executive Officer, Dato Darren Kee, and is managed
and answerable for by the Chief Financial Officer, Eugene Kang. These departments include
corporate affairs, finance and accounting, and human resource and administration.

The area of finance known as "corporate finance" focuses on how businesses handle issues
like funding sources, capital structuring, accounting, and investment choices. Corporate finance is
concerned with how companies finance their operations to increase profits and save costs. It also
addresses long-term financial objectives as well as the daily operations of a business' cash
flows. Corporate finance is concerned with managing cash flows, accounting, creating financial
statements, in along with capital investments.

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2.3 Departmental Structures

During my internship for 10 weeks, I have been assigned under the crew department which
the Vice President is Sir Patrick Lim, Madam Nurul Haida as Assistant Manager Crewing as well
as my External Supervisor, Syeril Adiba as Senior Executive Crewing, Shafiah Nabihah as
Assistant Crewing, and Norbaizura as Senior Executive Crewing. This department's primary
responsibility is to allocate crew onboard of vessel. Making sure the crew's documents and
certificates are sufficient and appropriate for their levels is one of the responsibilities. Throughout
my 10-week internship in that area, I have assisted everyone in the department and gained a
complete understanding of the crewing job description by supporting the crewing department staff.

Figure 2.3.1: Crewing and Catering Departmental Structure

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2.4 The Company’s Growth

Keyfield has grown tremendously, especially over the last 5 years. As the company
continues to grow, the company intend to put in place a more structured reporting framework and
measurable KPIs for everyone.

Figure 2.4.1: The Company’s Growth over the Last Five Years

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3.0 Introduction

In this chapter, the valuable lessons learned, and knowledge gained during the internship
period will be covered. Aside from that, limitations experienced as well as recommendations to
overcome the limitations will be also discussed in this chapter.

3.1 Conclusion

To sum up my 10 weeks internship program in Keyfield Offshore, I had a valuable stay

because I got to experience the management of chartering business in real life after learning it
theoretically in the syllabus. My knowledge regarding the management of the vessel especially
related to crewing has been widen and I was able to understand that managing the vessel and crew
requires a lot of problem solving and critical thinking because we will be facing different kinds of
problem every day such as not enough crew on vessel, crew with not enough document and etc.
Hence, we need to be able to think flexibly in order to come out with the best solutions.

I believe that the management team of Keyfield Offshore Sdn Bhd is doing a good job at
the moment. However, Keyfield Offshore manages to be getting on track slowly due to the quick
management, even though there are some aspects that were supposed to be improved in the future
for the improvement after facing a delay because of the global pandemic. They can also keep
working toward their goals. In fact, over five years, the company has growth tremendousely.

Since each department will be connected to the others in some ways during my stay, I was
able to comprehend the value of communication between them. I am incredibly appreciative of the
chance to work for Keyfield Offshore during my internship since it has allowed me to learn and
experience a bunch of new things that I would not have otherwise.

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3.2 Suitability of Organization

During my interview session with the Human Resources, I have been informed that I will
be assigned under the crewing department since the company only use external maritime lawyer
and they felt like I am not eligible to be assigned under the commercial department since I just an
“internship student”.

Throughout my 10 weeks doing my internship under the crewing department, me

personally as a maritime law student, I cannot relate my study field with this department at all. I
need to learnt from the beginning since the crewing department has got nothing to do with my
study. The job scope under the crewing department basically it is just like human resources where
we need to assign people to work onboard of the vessel. Me as a maritime law student which I
learnt about charter party, marine insurance, marine claim and etc. cannot apply the knowledge
since the job scope is not relatable with what I have been studied.

Overall, it was such a great opportunity for me doing my internship in Keyfield Offshore
since I learnt something new and got to adapt with new surroundings and working environment.

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3.3 Limitation

Two limitations that can be highlighted: the location is too far, and the lack of workers.

First off, the company’s location is too far from my home. The company is situated in
Taman Desa, Kuala Lumpur. In Malaysia, Kuala Lumpur is regarded as the busiest city. For
several of the permanent employees as well as myself, the location is too distant from our place of
residence. Aside from that, due to the location in Kuala Lumpur, there was constantly traffic until
some of the employees decided to rent a house in KL to avoid the heavy traffic and save time
getting to work. As for me, I always went to the office early at 6 30 am to avoid traffic jam.

In addition, Keyfield Offshore, in my opinion, the company having a lack of employees,

particularly in the crewing department, despite the fact that the company has been in operation
since 2013 and has made significant progress during that time. For instance, the majority of the
employees in the crewing department are responsible for assigning crew to certain vessels. The
process of boarding the crew involves numerous steps and procedures. However, due to a lack of
employees, the department's members are having some difficulty performing or finishing the tasks.
This is not due to their laziness or the difficulty of the tasks, as the majority of them have more
than a year of experience working under the crewing department and are therefore qualified to
handle any task that is assigned to them. However, they lacked the manpower to complete every
task, which had a negative effect on both the business and the ship itself because a ship cannot sail
without a sufficient crew on board.

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 REFERENCES

Keyfield Group. (n.d.). Keyfield Offshore Your Offshore Solutions Provider. Keyfield
Group. https://keyfieldoffshore.com/

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Appendices

Appendix 1

Appendix 2

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