Learning Materials M4L1 Handouts Business Plan
Learning Materials M4L1 Handouts Business Plan
Learning Materials M4L1 Handouts Business Plan
A Business Plan is a formal written document containing business goals, the methods on
how these goals can be attained, and the time frame within which these goals need to be achieved.
It also describes the nature of the business, background information on the organization, the
organization's financial projections, and the strategies it intends to implement to achieve the
stated targets. In its entirety, this document serves as a road map that provides direction to the
business." It is a decision-making tool. A business plan represent all aspect of planning process
declaring vision and strategy alongside sub-plans to cover marketing, finance and operations,
human resources as well as a legal plan, when required. It describes the venture that you will
create to exploit a concept. It serves as the blueprint for a successful business.
Secure Funding. Whether you are starting up a small business or are an established
entrepreneur, banks and other financial institutions want to see that you know where you
are, where you are going and how you are going to get there. financial institutions and
professional money lenders, some investors want to know they’re not throwing money
into the thin air.
Helps You Decide to Proceed or Stop. It makes you think through the entire business
process so that you do not open the business blindly or lack vital information in opening
and maintaining your business.
Increase the Odds of Success. To reduce the risk of pursuing the wrong
opportunity. The process of creating the business plan helps to minimize opportunity
costs. Writing the business plan helps you assess the attractiveness of this particular
opportunity, versus other opportunities. It establishes a system of checks and balances
for your business so that you avoid mistakes.
Helps You Keep on Track. . It provides you with the road map that you need in order to
run your business. It allows you to make detours, change directions and alter the pace
that you set in starting or running the business.
Improve Your Business Concept. To Position Your Brand & Uncover New Opportunities:
Preparing a business plan can help you know where your business stands in the
marketplace. This is key to knowing how to better present your business to your target
market, position you well against your competition, and show you how to generally strive
for growth. During your market research process, you could also discover new business
opportunities. Looking at your business plan from different angles would give you a
newer perspective on how to address customers. This could show you problems
consumers already face and how to solve them.
Different companies require different types of business plan, depending on their financial
model, their revenue structure and many other factors. The actual elements of a business plan
should contain five types of information such as:
• The mission of your business and the objectives you want to achieve;
• Your targeted markets and clients, the products and/or services you will provide and
the position of your competitors;
• The qualitative and quantitative results you expect to achieve;
• The human resources, infrastructure, equipment, raw material and financial
resources you need in order achieve your goal in business;
• The technical, organizational and administrative processes you will apply.
The 5 elements of a business plan that are indisputably important and should be well
considered in the written document are the following:
1. Executive Summary
This represents the first impression that the reader will get from your plan. It
should include key facts about your business (business concept, financial requirements,
current positioning, major achievements…) but most importantly it should contain the
key message for the reader (i.e. what you want from them).
2. Business Overview/Description
After the executive summary, a business plan usually starts with a description of
the industry where your business fits in. This includes its present outlook and its future
direction, data on similar products in the market in order to provide the reader with in-
depth understanding of the industry, with reliable sources and references. When
describing your business, make sure that its structure is clear. Explain who are your
customers, what are your distribution channels, what problem are you solving and what
systems you are putting in place to support your operations.
Finally, use this section to give the reader some details about your core products
or services. Obviously, as in the whole plan, keep it as short as possible. But still make sure
that there is enough information to understand where your competitive edge lies.
Possibly, explicitly specify how your product is different from the existing ones, and how
it could be more successful.
This section requires a deep understanding of your market space and of the
position of your business within its niche. The strategy should include a definition of your
overall market and your projected market share, a description and profile of your
customers, a detailed positioning and pricing strategy, an overview of your distribution
and promotion infrastructure, sales forecast and competition analysis.
By planning how to run the day-to-day tasks involved with your business, you
should encompass two main sections:
Organizational structure: this is an overview of all the people involved in your
business and their position in relation to each other. It is also often used to predict
salary costs, which are usually the highest operating expense of a business, so be
careful when estimating how much staff you will need in your company.
Capital and expense requirements: this is a summary of all the expenses for big
purchases and day-to-day running costs, which should give the reader an idea of
how much will it cost to run your business.
5. Financial Information
The key elements of the business plan are presented in the order in which they usually
appear in a typical business plan. However, there is no standard format of the business plan. It
may varies in the content and size according to the nature and size of the business concerned. The
key elements and the important information can be structured in a simplified format.
Below is the format of a business plan and the guidelines in writing the business plan for
your enterprise.
Format
Preliminaries
Cover Sheet
Table of Contents
Contents
I. Executive Summary
II. Business/Industry Overview
III. Products and/or Services
IV. Market Plan
V. Ownership and Management Plan
VI. Operating Plan
VII. Financial Plan
Guidelines
The executive summary for a business plan is a brief, positive synopsis of the
business that goes at the beginning of the plan because It is what most readers will
read first. but is written last. because it includes the highlights from other sections
of the plan. However, some prefer to write it first as a means to quickly gather their
most important thoughts about the plan. It should provide a short, concise but
powerful, descriptions of each section that captures the reader's attention and entice
them to take an interest in your business
The executive summary should be not more than two pages long and
contains two-sentence overviews of each section within the plan.
The content of the executive summary will vary between startups and
established businesses. However, there are certain elements common to both:
Marketing and sales plans. A brief overview of your sales and marketing
strategy. (how you will appeal to the unique needs of each target market)
Your implementation plan, describing how you intend to get the business
from planning to opening.
The content of the executive summary can be organized into three divisions
as described below:
Purpose of
the business
plan
Financial
requirements
Financial
requirements
This is a short section stating the main purpose for developing and
presenting your business plan. (introductory portion)
To ensure for yourself the viability of the business you are planning to start
(or expand or simply continue the same way);
To raise new capital from outside investors or lenders
To establish the basis for developing a detailed plan of activities.
B. Highlights
Market Opportunity. (the needs of which target markets of customers that you
aim to meet with evidence of that need)
A solid description of the market. A description of your target customer
Competitive advantage. A description of your competition and the
advantages your company has over them.
Marketing and sales plans. A brief overview of your sales and marketing
strategy. (how you will appeal to the unique needs of each target market)
Your implementation plan, describing how you intend to get the business
from planning to opening.
Purpose of the plan. A summary of major milestones so far and your goals for
the future.
C. Financial requirements
If you are requesting money from a financial institution, state the specific
amount you want. For investors, state the percentage stake in the company
you're offering for their financial backing.
For which purpose? (Working capital? Purchase of new machinery?
Development of new products? Refurbishment of plant and equipment?)
When do you need the funds? (The first part, the second part, etc.?)
Borrowing. What type of borrowing do you require? (Overdraft? Term loan?)
How and when do you plan to repay the money? What guarantees or
collateral are you able to provide?
Equity. What kind of capital stock is offered to investors? (Preference
shares? Common shares? Convertible loans? Other?) What is the anticipated
return on
Section – Business/Industry Overview
Guidelines
The most important product or service. What they look like? Their
distinguish features.
Location and why it was selected is presented a short summary only in this
section.
The owners, the board of directors and the management -- The human
resources section of your business plan should include detailed. Who owns it?
Who are the shareholders and who holds the majority/control of the
company? Who are the key managers? What is their background and what
strengths do they bring to the business (experience, expertise, special
abilities, etc.)?
E. Historical development and track record of the business. (If there is any)
In this section you should summarize your business strategy and mission.
Supply chain activities, that is, how products and services are developed and
delivered
Business model -- that is, how you will make a profit. What type of business
model is employed, example: retail, wholesale, service, manufacturing,
franchising, online and others or a combination
Guidelines
This section describe the product or service to be offer and emphasize any
distinguishing features that may give you a competitive advantage. Discuss what
market demand your products or services will meet,
Here especially is where you need to be careful about not referring to terms
that your particular audience might not understand. Also, be careful about making
exaggerations, such as "ensure continued joy throughout their lifetimes" or "will
instantly generate sales more than competitors".
Product or service
Product Description and attributes -- What is the primary product or
service that you plan to sell? What industry is it in? How does it work?
How long it last? How the product or services will be used? How does it
benefit customers? Write a description of the product's physical
characteristics, including colors, finishes, sizes, specifications and
ingredients (if applicable). Use photographs, diagrams and other graphics
to help the reader learn about the product (technical specifications,
drawings, photos, sales brochures, and other bulky items belong in
Appendices). Describe it in terms that customers will understand.
Pricing strategy
How will you price it? That depends on your pricing strategy, for
example, is it to quickly get into new markets by offering low prices? Or is
it to convey high-quality by charging slightly more than your competitors?
How much will you charge for the products or services you’re offering?
To answer this question, consider the following:
1. Estimated Cost which includes the cost of product development,
cost of goods, operating expenses and the depreciation and
interest on capital.
2. Pricing must cover the cost and leave a satisfactory profits and
consider how the price variation influence the buying behavior.
Order fulfillment
Describe how customer orders will be received and filled. For example,
will you receive them directly or via retail outlets? Will you deliver the
product or service in-person or online? How will you fill orders or deliver the
service? Will you manufacture items yourself or outsource to someone else?
Who will handle distribution, and how?
Risk management
What liabilities might there be in how customers receive and use the
product or service? How can you avoid or respond to them as they occur?
Guidelines
Develop a market plan for your business by answering the questions and
structured them according to the outline below:
A. Market characteristics
Target markets' demands- What is the size of each of the target markets and
is each growing or declining? What is the likelihood of each target market's
demand (for our product or service) to increase? For example, what affects on
them might there be from technological developments, rules and regulations,
economic changes and global competition?
Selected target markets – outline the existing and identified target client
groups or major single clients (key accounts). Or to narrow down the range
briefly describe the customers you do not want to reach.
B. Competition
C. Pricing
D. Distribution Channel
In this section, you describe the type of promotions that you intend to use
with each target market, based on the nature and needs of each (as you learned
during your market research). It is often best to depict your plan with a table of rows
and columns.
Guidelines
This section of your plan is to describe how the expertise in your management
staff are fully equipped -- or soon will be -- to cost-effectively develop and deliver your
product or service. In this section concisely describe:
Guidelines
Explain the daily operation of the business, its location, equipment, people,
processes, and surrounding environment.
Develop a market plan for your business according to the outline below:
A. Production
In this sub section, discuss the following:
How and where are your products or services produced?
Explain your methods of:
Production techniques and costs
Quality control
Customer service
Inventory control
Product development
B. Location
Discuss by answering the guide questions:
What qualities do you need in a location? Describe the type of location you’ll
have.
Physical requirements:
Amount of space
Type of building
Zoning
Power and other utilities
Access:
Is it important that your location be convenient to transportation
or to suppliers? Do you need easy walk‐in access?
What are your requirements for parking and proximity to freeway,
airports, railroads, and shipping centers?
Construction? Most new companies should not sink capital into construction,
but if you are planning to build, costs and specifications will be a big part of
your plan.
Cost: Estimate your occupation expenses, including rent, but also including
maintenance, utilities, insurance, and initial remodeling costs to make the
space suit your needs. These numbers will become part of your financial plan.
C. Legal Environment
E. Personnel
F. Inventory
G. Suppliers
Present the following:
Identify key suppliers:
Names and addresses
Type and amount of inventory furnished
Credit and delivery policies
History and reliability
Should you have more than one supplier for critical items (as a backup)?
Do you expect shortages or short‐term delivery problems?
Are supply costs steady or fluctuating? If fluctuating, how would you deal
with changing costs?
H. Credit Policies
Guidelines
The financials section is where you show that your business idea can make a
profit. The types of financial information that you include in your business plan
depend on the type of business plan that you selected. However, there are types of
important financial plans to include in any type of business plan:
a 12‐month profit and loss projection,
a four‐year profit and loss projection (optional) or Three-Year Profit
Projection (Optional) - The 12‐month projection is the heart of your
financial plan. The Three-Year Profit projection is for those who want to
carry their forecasts beyond the first year,
a cash‐flow projection,
a projected balance sheet, and
a break‐even calculation.
Together they constitute a reasonable estimate of your companyʹs financial
future.
The type of financial plan that you will include are the following:
Many business owners think of the 12‐month profit and loss projection
as the centerpiece of their plan. This is where you put it all together in
numbers and get an idea of what it will take to make a profit and be
successful.
Your sales projections will come from a sales forecast in which you
forecast sales, cost of goods sold, expenses, and profit month‐by‐month for
one year.
Profit projections should be accompanied by a narrative explaining the
major assumptions used to estimate company income and expenses.
If the profit projection is the heart of your business plan, cash flow is the
blood. Businesses fail because they cannot pay their bills. Every part of your
business plan is important, but none of it means a thing if you run out of cash.
The point of this worksheet is to plan how much you need before startup,
for preliminary expenses, operating expenses, and reserves. You should keep
updating it and using it afterward. It will enable you to foresee shortages in
time to do something about them—perhaps cut expenses, or perhaps
negotiate a loan. But foremost, you shouldn’t be taken by surprise.
There is no great trick to preparing it: The cash‐flow projection is just a
forward look at your checking account.
For each item, determine when you actually expect to receive cash (for
sales) or when you will actually have to write a check (for expense items).
You should track essential operating data, which is not necessarily part of
cash flow but allows you to track items that have a heavy impact on cash flow,
such as sales and inventory purchases.
You should also track cash outlays prior to opening in a pre‐startup
column. You should have already researched those for your startup expenses
plan.
Your cash flow will show you whether your working capital is adequate.
Clearly, if your projected cash balance ever goes negative, you will need more
start‐up capital. This plan will also predict just when and how much you will
need to borrow.
Explain your major assumptions; especially those that make the cash flow
differ from the Profit and Loss Projection. For example, if you make a sale in
month one, when do you actually collect the cash? When you buy inventory or
materials, do you pay in advance, upon delivery, or much later? How will this
affect cash flow?
Are some expenses payable in advance? When?
Are there irregular expenses, such as quarterly tax payments,
maintenance and repairs, or seasonal inventory buildup, which should be
budgeted?
Loan payments, equipment purchases, and ownerʹs draws usually do not
show on profit and loss statements but definitely do take cash out. Be sure to
include them.
And of course, depreciation does not appear in the cash flow at all because
you never write a check for it.
Opening Day Balance Sheet
Break-Even Analysis
(Where fixed costs are expressed in dollars, but variable costs are expressed
as a percent of total sales.)
Gather necessary information relevant to your proposed venture. Using the guide questions below.
Your answers are important inputs in developing your Business plan.
MARKET ANALYSIS
3. How much will our selected market spend on our type of product or service this coming
year?
B. Competition
1. Who are our competitors?
NAME
ADDRESS
Years in Business
Market Share
Price/Strategy
Product/Service Features
NAME
ADDRESS
Years in Business
Market Share
Price/Strategy
Product/Service Features
NAME
ADDRESS
Years in Business
Market Share
Price/Strategy
Product/Service Features
High ____________________
Medium ____________________
Low ____________________
3. List below your strengths and weaknesses compared to your competition
(consider such areas as location, size of resources, reputation, services, personnel,
etc.):
Strengths Weaknesses
1. ________________________________ 1 ______________________________
2 ________________________________ 2 ______________________________
3 ________________________________ 3 ______________________________
C. Environment
1. The following are some important economic factors that will affect our product or
service (such as country growth, industry health, economic trends, taxes, rising energy
prices, etc.):
2. The following are some important legal factors that will affect our market:
4. The following are other environmental factors that will affect our market, but over
which we have no control:
PRODUCT OR SERVICE ANALYSIS
A. Description
B. Comparison
1. What advantages does our product/service have over those of the competition (consider
such things as unique features, patents, expertise, special training, etc.)?
C. Some Considerations
A. Image
1. First, what kind of image do we want to have (such as cheap but good, or exclusiveness, or
customer-oriented or highest quality, or convenience, or speed, or ...)?
B. Features
a. __________________________________________
b. __________________________________________
c. ___________________________________________
C. Pricing
1. Advertising/Promotion
6. The following are the reasons why we consider the media we have chosen to be the
most effective:
6
INCOME PROJECTION STATEMENT
Gross profit
Gross profit
margin
Controllable
expenses
Salaries/wages
Payroll expenses
Legal/accounting
Advertising
Automobile
Office supplies
Dues/Subscripti
ons
Utilities
Miscellaneous
Total
controllable
expenses
Fixed expenses
Rent
Depreciation
Utilities
Insurance
License/permits
Loan payments
Miscellaneous
Total fixed
expenses
Total expenses
Taxes
These percentages can be obtained from various - Payroll expenses -- Include paid
sources, such as trade associations, accountants or vacations, sick leave, health insurance,
banks. The reference librarian in your nearest unemployment insurance and social
public library can refer you to documents that security taxes.
contain the percentage figures, for example, Robert
Morris Associates' Annual Statement Studies (One - Outside services -- Include costs of
Liberty Place, Philadelphia, PA 19103). subcontracts, overflow work and
special or one- time services.
Industry figures serve as a useful bench mark
against which to compare cost and expense - Supplies -- Services and items
estimates that you develop for your firm. Compare purchased for use in the business.
the figures in the industry percentage column to
- Repair and maintenance -- Regular
those in the annual percentage column.
maintenance and repair, including
periodic large expenditures such as
Total Net Sales (Revenues)
painting.
Determine the total number of units of products or
- Advertising -- Include desired sales
services you realistically expect to sell each month
volume and classified directory
in each department at the prices you expect to get.
Use this step to create the projections to review advertising expenses.
your pricing practices.
- Car delivery and travel -- Include
- What returns, allowances and charges if personal car is used in
markdowns can be expected? business, including parking, tools,
buying trips, etc.
- Exclude any revenue that is not
- Accounting and legal -- Outside
strictly related to the business.
professional services.
Fixed Expenses
COMPANY NAME
As of , 19
Assets Liabilities
(Total assets will always equal total liabilities and total net worth)
Year Month
Est Actual Est. Actual Est. Actual Est. Actual Est. Actual Est. Actual Est. Actual Est. Actual
4.
4. Total cash available
(before cash out) (1+3)
1. Cash on hand (beginning month) Cash on hand same as (7), Cash position, pervious month
2. Cash receipts
All cash sales. Omit credit sales unless cash is actually
(a) Cash sales
received
(b) Collections from credit accounts Amount to be expected from all accounts.
(c) Loan or other cash injections Indicate here all cash injections not shown in 2(a) or
(specify) 2(b) above.
3. Total cash receipts (2a+2b+2c=3)
4. Total cash available (before cash out)
(1+3)
5. Cash paid out Merchandise for resale or for use in product (paid for in
(a) purchases merchandise) current month).
(b) Gross wages (excludes withdrawals) Base pay plus overtime (if any)
Include paid vacations, paid sick leave, health insurance,
(c) Payroll expenses (taxes, etc.) unemployment insurance, (this might be 10 to 45% of
5(b))
This could include outside labor and/or material for
(d) Outside services
specialized or overflow work, including subcontracting
(e) Supplies (office and operating) Items purchased for use in the business (not for resale)
Include periodic large expenditures such as painting or
(f) Repairs and maintenance
decorating
This amount should be adequate to maintain sales
(g) Advertising
volume
If personal car is used, charge in this column, include
(h) Car, delivery and travel
parking
(i) Accounting and legal Outside services, including, for example, bookkeeping
(j) Rent Real estate only (See 5(p) for other rentals)
(k) Telephone
(l) Utilities Water, heat, light and/or power
Coverage on business property and products (fire,
(m) Insurance liability); also worker's compensation, fidelity, etc.
Exclude executive life (include in 5(w))
(n) Taxes (real estate, etc.) Plus inventory tax, sales tax, excise tax, if applicable
Remember to add interest on loan as it is injected (See
(o) Interest
2(c) above)
Unexpected expenditures may be included here as a
safety factor
(p) Other expenses (specify each)
___________________________________________________ expenses during the month should be included here
___________________________________________________ (non-capital equipment)
________
When equipment is rented or leased, record payments
here
Small expenditures for which separate accounts would
(q) Miscellaneous (unspecified)
be practical
(r) Subtotal This subtotal indicates cash out for operating costs
Include payment on all loans, including vehicle and
(s) Loan principal payment
equipment purchases on time payment
Nonexpensed (depreciable) expenditures such as
(t) Capital purchases (specify)
equipment, building purchases on time payment
Expenses incurred prior to first month projection and
(u) Other start-up costs
paid for after start-up
Example: insurance, tax or equipment escrow to reduce
(v) Reserve and/or escrow (specify)
impact of large periodic payments
Should include payment for such things as owner's
(w) Owner's withdrawal income tax, social security, health insurance, executive
life insurance premiums, etc.
7. Cash position (end of month) (4 minus 6) Enter this amount in (1) Cash on hand following month--