Responsive User Experience Features
Responsive User Experience Features
Responsive User Experience Features
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Purpose statement 2
Disclaimer 2
Disclaimer 2
Document Control 6
Introduction 7
Design Philosophy 7
Summary of Changes 8
New Functionality in Responsive User Experience 8
Removal of Functionality from Responsive User Experience 9
High Impact Changes to Experience 9
Learner self-service 10
What to Learn 10
My Learning 11
Landing Page 11
Search Results 13
Learning Item Details 14
Video Detail 15
Tutorial Detail 16
Specialization Detail 17
Learning Community Detail 18
Course Detail 19
Offering Detail 21
Default Access Self-Service Settings - Details View and Summary View 22
Deep Links 25
Record External Learning Experience 26
Withdraw Learning 27
Edit/Delete Enrollment 28
Learning Catalog Actions 30
Recommend Learning 30
Rate Learning 31
Comments 32
Enroll in Learning 32
Copy Link 33
Report Learning 33
Request Noncatalog Learning 33
Current Learning 34
Existing Oracle Learning Cloud customers can choose to enable RUX using the seeded profile option. Once the RUX
profile options are enabled the customer can’t go back to the classic UI in the production environment. Use the
summary of changes and known issues sections in the document to determine how and when to enable RUX.
For new customers of Oracle Learning Cloud who are newly provisioned, RUX is enabled by default, the classic UI is
not an option.
Design Philosophy
The rollout of RUX to Oracle Cloud applications has ushered in a new level of usability. The primary objectives of RUX
is to deliver a highly responsive experience, both in terms of device neutrality - working equally well on mobile devices
and computers; and in terms of speed of page loads.
The OLC team, has updated all learner and manager pages to meet these overall RUX objectives, but has gone even
further, aiming to bring a truly consumer grade experience to learners.
1 Learner Self-Service
1.1 Faceted self-service search that refreshes search results automatically with the select/deselect of search facets
1.2 View offering details prior to enrollment, show a read-only view of activities and related materials
1.3 Learner Record External Learning enables learner to record learning experiences completed outside of the
learning catalog
1.4 Dedicated enrollment details page that informs learner about Enrollment lifecycle with date for each
enrollment status change
1.5 Related Materials support for attachments on Learning Items and Learning Records
1.6 Native simplified comments experience, whereby users can comment, reply to comments, and attach
materials into comments
1.7 Make Available Offline will enable users to download the learning item for offline viewing using mobile app
1.8 Enrollment Questionnaire to capture additional information about learner preferences during enrollment flow
2 Manager Self-Service
2.1 Manager can select enrollment and email learner, manager, or both
2.2 Manager can click on a person name to drill to the Person Spotlight page learning tab and view the that
persons’ learning transcript
2.3 Manager can record external learning experience for her team
2.4 Manager can mark course complete and specialization enrollments of learner using page level action
1 Landing pages cannot have page level actions. Relevant actions are available quick actions and/or on
appropriate lower level pages
2 Query by example saved searches have been replaced by faceted search. Faceted search supports only Base
Learning Item DFF in global search segments, it does not support the use of saved searches with dependent
LOVs.
3 Self-service recommend action will no longer be able to select a manager’s whole org or directs to recommend
to
4 Several learner self-service actions: Request Noncatalog Learning, Create Community, Author Tutorial, Publish
Video, and Search Learning are no longer available from the My Team page
5 Self-service learning communities will not support advanced features like learning assignments, access group
and required member
Combined learning catalog and Dedicated catalog detail page and enrollment detail page, with distinct
enrollment experience navigation to each
Enrollment lifecycle details not View Enrollment Lifecycle including past renewals
available to learner
View offering details only after View offering details prior to enrollment
enrolling into a course
Multiple clicks to start learning Streamlined and optimized flow with reduced clicks for certain use cases
OSN for social Simplified comments experience with ability to comment, reply and like
Learning attachments not available Related materials for learning item and learning record
What to Learn
Following are the UI changes that have been made to enhance learner experience.
Required and Voluntary Learning Cards will no longer show recently completed learning.
Recommendations will not be consolidated into one card. User will see recommendations repeated if/when
item has been recommended multiple times.
The biggest change we made to the learner experience was to distinguish the “discovery” experience from the “take
learning” experience. We modeled this experience to match consumer internet experiences common to most
eCommerce sites today.
To illustrate this contrast the experience a user would have when buying on Amazon.com, to our new learner
experience.
User searches for a product, and is shown a product Learner searches for learning, and is shown a learning
listing page of the best matches to their search item listing page with the learning items that best match
their search
To learn more about a particular item, the user clicks To learn more about a particular learning item, the user
onto an item and is taken to the product detail page clicks onto the item and is taken to the learning item detail
page
User selects to buy the product and depending on item, Learner selects to enroll in learning and depending on the
and their account settings, is taken thru one or more item and the system settings, is taken thru one or more
purchase pages to complete their purchase enrollment pages to complete their enrollment
If the user selects One Click Buy, they skip the If item is a course with a single offering that only has one
purchase pages eLearning activity & no payment, learner skips enrollment
pages
User is shown purchase confirmation and taken to Learner is shown enrollment confirmation and taken to
purchase detail page – in case of digital product, user is enrollment detail page, and depending on learning item
prompted to consume and/or download their purchase and enrollment status, can start consuming their learning
At some future date, if the user wants to access their At some future date, if the learner wants to access their
purchases, they are able to see and search the enrollments, they are able to see and search the
purchase listing page; and can drill into a purchase enrollment listing page; and are able to drill into an
detail page (notice, they are not taken back to the enrollment detail page (notice, they are not taken back to
product detail page; they can navigate there, but that’s the learning detail page; they can navigate there, but that’s
an additional click). an additional click).
Prior to RUX, users did not transition to a different page once they enrolled. The page changed to allow them to
consume the learning from this updated page. This resulted in there no longer being a “catalog page” for this learning
item. While this seemed clever at the time, the learner didn’t have an existing mental model for this, and this lead to
some users getting confused.
Landing Page
As with all Oracle Cloud applications, OLC provides a landing page that contains the most important quick actions. We
have also added a scoreboard to the landing page, this shows learners key metrics to encourage them to their
enrollments; clicking on a metric navigates the learner to the listing of enrollments that make up this metric.
Scoreboard Metrics
Overdue Learning – Shows the count of required enrollments that are overdue. Navigates to the Current Learning
page, and filters to only show overdue enrollments.
Required Learning – Shows the count of required enrollments that are not complete, regardless of whether they are
overdue or not. Navigates to the Current Learning page filters to only show required enrollments.
Hours of Learning This Year – Shows the learner the total hours of learning they have finished this year; this metric is
based on the actual hours of enrollments in completed status. Navigates to the View Transcript page, filtered to show
enrollments completed this year.
Mapping of Available Items from Landing Page today and in RUX
Requested Learning No dedicated task on landing page, learner can see all
requests in Current Learning.
View Transcript – Only shows enrollments in terminal View Transcript – List of all enrollments in any status;
status facets are defaulted to show all completed enrollments.
Note: With the adoption of RUX, landing pages across all HCM Modules cannot have page level actions. As such,
relevant actions have been moved to the appropriate quick action pages.
Learners can search for specializations, courses, course offerings, videos and tutorials, as well as open, closed, and
secret communities. Catalog Learning Communities, those communities that are created by the Administrator, will
appear as “official” communities so that there is differentiation between what is created by the administrator and via
self-service.
Given the simplicity of faceted search, we will no longer support saved searches in the learning catalog search.
Additionally, only Base Learning Item Defined Flexfield (DFF) global search segments will be supported. Contextual
fields or segments will no longer be supported. This means that if learning item DFFs are exposed to the learner for
the purposes of filtering catalog search results, they will need to be migrated to use Base Learning Item DFFs.
Note: OLC currently does not support customization at a site level on facets, hiding, and setting defaults.
We also added the ability for learners to be able to see what learning communities this learning item if part of,
allowing them to discover related content.
As before, we tell the learner via an inline message, if they already have an enrollment on this item. We’ve enhanced
this message to also provide a link that takes them to the enrollment detail page. Note: If there are multiple
enrollments (for example, a previous expired completion, and a new active enrollment, they will be taken to the most
recent enrollment).
The Learning Item detail page can now be configured using transaction design studio, which is a much user-friendly
page customization tool.
Also, if there is no data in a section within the learning item detail pages, this section will be hidden. This ensures that
the learner is not distracted by sections that do not have any important information for them. Some examples of
sections that could be hidden if no data present are:
Selected course offerings – The learner may not have enrolled in an offering on the course.
Past renewals – The learning enrollment may not be a reoccurring course therefore past renewals would not
be present.
Purchase details – The learning item may not be setup to have any payment criteria.
When a learner clicks the Play button, a voluntary enrollment is created for the learner. There is no header message if
it is a self-enrollment by the learner. In case of required viewing, the detail page will display a warning message if the
required due date has passed.
The learner can use the Action menu to access page level actions such as. Recommendations, Ratings, Copy Link, and
Report.
Additionally, in the case of administrator learning community UI, we have “flattened” the two tabs, and show learners
both their learning community enrollments in current learning, and the learning community catalog in a single
scrollable page. Note: learning community catalogs are now searchable using faceted search.
There is also now support for triggering learning item contribution approval on self-service community creation and
on edit of community header level details.
A user can author the video or tutorial in the self-service shared learning area, and add the video or tutorial in the
community. Administrators can author tutorials and videos, so these can then be used to associate tutorials and
videos to a community. Currently, a user can’t publish a video or author a tutorial using self-service in a community.
Second, the list of available offerings is now embedded in the page, and a primary call to action at the top scrolls the
learner down to this section and expands it automatically, reducing the navigation complexity of this interaction.
You can use offering location/self-paced and date as “as primary attributes” for offering listings. Offering names are
still available for display, but will be hidden by default (in the Transaction Design Studio). This means that you will
need to make sure that all blended, ILT, or Virtual ILT offerings have a location. In the case of Virtual ILT, you should
select Virtual Online as the location.
Lastly, to prevent accidental enrollment in a course, instead of an offering, we have moved the Enroll in Course action
to be a page level action.
Note: Offering Type is not relevant for ILT / Blended and will be hidden. The type of offering is irrelevant to the
learner in making a decision which offering to enroll in, like how the offering title is irrelevant. What matters is when
and where the offering is, and that is what is displayed.
Title
Syllabus -
Short Description -
Expected Effort -
DFF - -
Prerequisites - -
Learning Outcomes - -
Offering List -
Learning Outcomes - -
Price - -
Offering Views
Title
Description - -
Instructors - -
Offering Type -
Offering DFF - -
Offering Dates - -
Language -
Expected Effort - -
Language - -
Remaining Seats - -
Specialization Views
Title
Short Description -
Description -
Sections - -
DFF - -
Section Activities - -
Deep Links
The deeplinks structure has changed between the old UI and RUX. If a user clicks on old ui deeplink, they will be
directed to a page that would say the link is "This link is no longer valid - Click the new link below..." and would give
them the new RUX deep link that will take them to the desired learning item that they are trying to access.
* If the set-up is configured to require approval on submission - Show as an inline message at the top of the edit
enrollment form: If you continue, this request will be re-submitted for approval.
** If the set-up is configured to require approval on submission - Show as inline message at the top of the edit
enrollment form: This request has already been approved. If you continue, this request will be re-submitted for
approval.
Recommend Learning
In order to simplify the recommend action, we will only support making individualized recommendations. Learners
will no longer be able to select a manager’s whole organization or directs to recommend to. This functionality will be
reserved for admins only in the admin work area.
Ratings are 'read-only' on learning items for self-service users. Learners can rate learnings once they have an active,
completed or withdrawn assignment. In communities, only members can rate learnings.
Only self-service learning items (videos and tutorials) can be rated from the learning catalog. All other learnings can
be rated from the enrollment detail page.
The admin comments experience has been substantially enhanced, allowing far greater configurability around
enabling/disabling comments, and even being able to create multiple conversations per learning item. Additionally,
we distinguish between who (any self-service user or enrollee only) can comment, based on the type of learning item.
For example, comments on a course learning item detail page are accessible to all self-service users, whereas
comments on offerings are only available to active and completed enrollees via the enrollment detail page. Lastly, we
have allowed for fine-grained control of the learning item, allowing admins to disable comment on specific learning
items altogether.
The effect on self-service users is that on some catalog items, they may not see the comment action, while for others
they may have the ability to comment.
Enroll in Learning
With RUX, access groups have been enhanced to allow for the inclusion of an enrollment questionnaire. This is a new
type of questionnaire that can be created in the questionnaire module and selected for inclusion in the learner
enrollment flow.
Note: If the questionnaire is created with required fields, learners will be blocked from completing the enrollment until
they have completed this questionnaire.
We are also introducing a streamlined enrollment flow for special cases to reduce the number of clicks before learning
can start their learning.
In the future, we will introduce further optimization, allowing for offerings with the constraints above, and other
constraints to have only one eLearning activity, and no evaluation, to directly launch the eLearning player.
For prerequisites and outcomes, it is important to note that a content section could be configured so it’s not visible to
employees, because there is profile role-based access on the content sections. In this situation, prerequisite and
outcomes will not be shown in Oracle Learning Cloud, if the employee does not have the role that is configured for
content section. If a learner is missing the prerequisite, they’d still be blocked from enrollment.
Note: Refer to “Upgrading Oracle Cloud HCM Profile Management (Doc ID 2421964.1)”
Copy Link
Available to the learner and shows them a deep link to the learning item.
Report Learning
Learners can report any learning that they feel is offensive or should not be a catalog item.
Note: we will hide the search facets by default on the current learning page, since most learners won’t have but a few
enrollments. The being said, below is the list of facets available on this page:
FACETS
Enrolled Date
Due Date
Enrollment Status
Offering Status
Enrolled by
Enrollment Type
Started Date
Requested Date
Purchased Date
Purchase Amount
Purchase Currency
Overdue Learning
This page can be accessed directly from the landing page. It provides the learner with a filtered view of their current
learning, only showing them required learner assignments that are not complete where the due date has passed. The
default sort order of this page is Due Date – Most to Least Overdue.
Required Learning
Similar to overdue learning, this page can be accessed directly from the landing page. It provides the learner with a
filtered view of their current learning, only showing them required learner assignments that are not complete. The
default sort order of this page is Due Date – Most to Least Overdue.
Requested Learning
We will no longer have a dedicated “Requested Learning” task on the landing page. Instead, learners can simply
navigate to current learning to view this.
Due Date
Offering Status
Enrolled by
Started Date
Expiration Date
Requested Date
Purchased Date
Purchase Amount
Purchase Currency
As with Catalog Listings, Transcripts will no longer support saved searches. Additionally, only Learning Item DFF and
Learning Record DFF global search segments will be supported. Contextual fields or segments will no longer be
supported.
Each enrollment list item provides consistent information about the enrollment. Note: we only show enrollments for:
videos, tutorials, specializations and courses, but not for offerings. Offerings are shown when you expand the list
view, in which case we will show all offerings the learner has selected.
We also created a dedicated enrollment detail page which aims to seamlessly guide the learner through the process of
completing learning. This page also serves as a single source of truth for any enrollment related details, both of which
should dramatically reduce help-desk calls to the learning department.
Below are the various messages we show learners at the top of the Enrollment Detail page.
Active (on Voluntary Assignment) Blue You have been successfully enrolled
in this learning. View the Completion
Status section below for details on
how to complete this learning.
Active (on Required Assignment) See details to right If Due Date > 14 days from now: Blue
box, Due by [date]
Related Materials
Learners can view related materials for the learning items they’re enrolled in. Related materials are available for both
self-service and active/completed enrollments. Learners will see a cumulative list. Similarly, if a learner is enrolled in a
course and an offering, and both items have related materials, learners see a cumulative list containing both sets of
attachments.
Attachments can be added to a learning record in the admin area, by editing the learning record (but not currently
when creating the assignment). Learners can also add attachments when enrolling in learning. The ability to edit
attachments depends on a variety of factors based on rules governing the editability of enrollments. Edit enrollment
details will be covered in the Learner Enrollment Actions section.
Course/Offering Enrollment
One the biggest changes we made to the enrollee experience has to do with the simplification of the Course-Offering
enrollment detail page. In RUX, we made a decision to simplify this experience and present the Course-Offering as
single page/experience, since most learners have the mindset that these two items are really a single learning
experience.
That being said, there are a variety of conditions with the state of associated offering enrollments, or the lack thereof,
that can result in this page rendering slightly differently.
Below are examples of these conditions from most common to least common case. Note: These cases only mention
sections that are differentiated based on these conditions. If the section is not called out, assume it is because the
conditions below do not change the rendering.
Drill into the activity detail, or launch the activity directly from here
Selected Offerings section - show the single offering they have enrolled into. It will show a Primary flag on it.
Scenario 1: A learner found some eLearning she wants to over her lunch break, she is able to enroll herself and start
the eLearning. The initial learning assignment status is Active.
Scenario 2: A learner found in-person training next week and decides to enroll. She can enroll and show up to the in-
person training next week without her enrollment requiring approval. The initial learning assignment status is Active.
Scenario 1: A learner wants to take in-person training that has an internal chargeback cost of $5000; she is required
to get approval before being allowed to take the course. The learner’s initial learning assignment status is Requested.
Scenario 2: A manager wants to assign learning to her team, which will require her team to travel; she is required to
get approval before her team can take this learning. The initial learning assignment status is Requested.
To see these recommendations, navigate to About me > Career & Performance > Careers of Interest > Click a job role.
If set up correctly, it will recommend learning for competencies where you have gaps
The talent content sections support role based access control, meaning only people with the specified roles can view
the content section, prerequisites, and outcomes in RUX. The content section and content type are configurable.
Case 2: Learner has one or more pre-active offering assignment, but no active offering assignment
This mean the offering assignments are in the statuses of: pending approval, pending fulfillment, pending pre-
requisites, waitlisted, or pending payment. They may also have one or more withdrawn offerings.
Completion Status section – section title gets changed to How to Complete. Learners see text instructing them that
have already have one or more selected offerings that can’t be started, and to review their selected offerings.
Selected Offerings section - show one or more non-primary offerings listed; none has the ‘Primary’ flag.
46 Business / Technical Brief / Responsive User Experience Features / Version 2.1
Copyright © 2022, Oracle and/or its affiliates / Public
Case 3: Learner has one active offering assignment and one or more pre-active offering assignment
They may also have one or more withdrawn offerings.
Completion Status section - shows the activities defined for the primary offering. Learners can drill into the activity
detail, or launch the activity directly from here.
Selected Offerings section - show one or more non-primary offerings listed. None have the Primary flag.
Completion Status section - show the activities defined for the primary offering. Each will be shown with a green
check mark, indicating completion. The call to action button on each row will no longer be available. However,
learners can drill into each activity by clicking on the title to review the activity details.
Selected Offerings section – shows the primary selected offering and any withdrawn offerings. It will not show any
pre-active offerings, because pre-active offerings are cancelled (deleted) at time of course completion.
When a learner has completed all the activities of the course-offering he would see a completion message after
completing all the activities towards completion of the offering. Learner would see a completion confirmation
message on the header.
Completion Status section – does not show, because they did not complete any activities. The message will indicate
that they have been “bypass completed”, and that no offering activity details are available.
Selected Offerings section – will not show as there are none related to this completion.
In the example below, the offering has manual payment with refund enabled. The refund is configured such that
learner gets full refund if he withdraws before five days from the enrolment date. Similarly, the learner will be shown a
message with the refund policy applied and the refund amount.
Purchase Details section of the Enrolment Details page will show the transaction date and transaction amount for this
enrolment in case of online payment. It shows the price lock and price adjustments in case of manual payment.
Setting the initial learning assignment status to ‘Active’ is probably the most common configuration for catalog items,
especially for self-paced learning items.
As with the initial assignment status, the enrollment form can be configured independently for learner self-service
enrollments, and manager assignments.
Due by (optional, allows learner to state when they want to complete this learning by)
If the enrollment form is not enabled, the learner will not be prompted to provide this information.
Scenario 1: A learning department allows their learners to enroll in learning without requiring approval, however, they
have enabled the enrollment form so they can capture when the learner plans to complete the learning, allowing them
to better manage the capacity of future learning.
If the enrollment form is not enabled – the manager will still be prompted to provide:
• Learning Assignment Type (required)
• Due Date (optional for voluntary assignment, required for required assignments)
• Justification (optional, only shown if bypass complete is NOT enabled)
• Comment to Learner (optional)
Once the assignment becomes active, only the (Due Date) can be changed, up until the assignment is in a terminal
status.
Note: Learning Record DFFs can be configured to be required using Transaction Design Studio.
The enrollment questionnaire differs in two main ways from the enrollment form:
• The enrollment questionnaire can be edited at any point in the assignment lifecycle until the assignment becomes
terminal
• The enrollment questionnaire is not shared, meaning the manager cannot see or edit the learner enrollment
questionnaire; and the learner cannot see or edit the manager questionnaire.
Also, in the current release, customers must write custom BIP reports to be able to output the enrollment
questionnaire responses.
When enabling the enrollment questionnaire, you can use the default questionnaire, which can be defined in Oracle
Learning Cloud Setup, or you can select a different questionnaire.
Enabling this option on a learning item results in a questionnaire being associated to any enrollment for this learning
item. This means that if a learner is assigned this item by their manager or administrator, the learner will see this
questionnaire when they edit their assignment. If the learner self-enrolls, the learner will be prompted to fill out the
questionnaire to complete their enrollment. Note that the questionnaire must be created with required fields, if the
learner is required to complete the enrollment questionnaire.
Scenario 1: A learner is enrolling into in-person training that requires travel, so she is prompted to fill out an
enrollment questionnaire that asks her what her lunch preferences are.
Scenario 2: A learner is enrolling into virtual online training, and the instructor wants to gather learner details to help
with an activity that is part of the training. The learner is prompted to fill out an enrollment questionnaire that asks
her some work experience questions.
Scenario 1: A manager has enrolled an employee into new manager training. Once the manager completes the
enrollment, she can edit it to complete the enrollment questionnaire answering questions about this employee’s
strengths and weaknesses.
If the enrollment form is not enabled – the manager will still be prompted to provide:
Learning Assignment Type (required)
Target Start Date (optional)
Target Complete Date (optional)
Justification (optional, only shown if bypass complete is NOT enabled)
Comment to Learner (optional)
A manager can edit the values of the enrollment form prior to the enrollment becoming active.
Once the assignment becomes active, only the Target Completion Date (aka Due Date) can be changed, up until the
assignment is in a terminal status.
Note: Learning Record DFFs can be configured to be required using Transaction Design Studio.
When enabling the enrollment questionnaire, you can leave the default selected questionnaire; which can be defined
in Oracle Learning Cloud ‘Setup’; or you can select a different questionnaire.
Scenario 1: A learner is requesting in-person training that requires travel and thus approval; she is prompted to fill out
an enrollment questionnaire that asks her what her hotel and airline preferences are.
Scenario2: A learner is requesting a course that he would like to take next year, he is prompted to fill out an
enrollment questionnaire that asks him what his location preference would be for the in-person offering when the
learning department schedules it.
Scenario 1: A manager is requesting in-person training for one of their employees, this training is unique in that the
provider wants background information on the employee to personalize the training. The manager can complete the
enrollment, then edit the enrollment to complete the enrollment questionnaire to provide background details about
the employee to help the provider personalize the training.
Below is the list of actions a learner could see under the page-level Actions drop-down list:
View Learning Item Details – Navigates the learner to the learning item details page.
Ratings – available if a learner has active or completed course assignment with primary offering assignment.
(Note: withdrawn assignments can only be accessed from offering enrollment detail page, but they can still be
rated from there.)
Comments – shows once learner has primary (active) offering assignment
Copy Link
Edit Enrollment
Report
Recommend
Remove from Device
Cancel Enrollment – if there are one or more pre-active enrollments (course or offering) only, if course is active
or later, action not present as page level action
Withdraw Enrollment – Shows if the course is active, with zero or more offerings
Selected Offerings
Selected offerings is an inline section that reflects the offering that the learner has a relationships with.
Specialization Enrollment
The overall specialization enrollment page has not changed as dramatically as the course enrollment page.
Specialization sections are no longer collapsible. However, in the future we will be introducing faceted search to
specialization activities, to help learners in instances where specializations have many activities. Additionally, the
progress visual will be replaced with a progress icon and text to clarify the learner’s progress. This was done to
address possible confusion of what was meant by completion percentage.
To further reduce confusion, we have also removed the ability to enroll directly into a course, without enrolling in an
offering from the course activity page. If a learner wants to only enroll in a course and not one of its offerings, the
learner will need to find the course as a standalone course in the catalog.
If the course with the self-paced offering has a single eLearning Activity (SCORM or AICC) and all other conditions are
met, it automatically opens a new tab with the SCORM player in focus.
When the learner closes the tab, the Specialization Course Activity will be in focus.
On the specialization enrollment detail page, learner can filter the course activities by the expected effort of
individual activities. This helps learner to plan his activity completions.
Below is a list of actions that a learner could see under the page-level actions drop-down list:
• View Learning Item Details
• Ratings – available if learner has active or completed specialization
• Comments – shows once learner has active assignment
• Copy Link – available to the learner and shows them a deep link to the learning item
• Edit Enrollment
• Report
• Recommend
• Remove from Device - Hidden unless on the native mobile app, and item stored on the device
• Cancel Enrollment – if enrollment is pre-active
• Withdraw Enrollment – Shows if enrollment active
Video and Tutorial Enrollment
Video Enrollment
Learners can click the linked video title from any of the enrollment listing pages to load the video enrollment page. If
the video is not started or in progress, it focuses on the Completion Section with the video player so that the learner
can resume watching the video. In case of a completed viewing, the learner sees the completion details and the Watch
again button.
Miscellaneous
If customers use Responsive UI (RUX), BIP notifications are automatically used. Even if the BIP Profile option is set to
No, it gets ignored.
Comments
One big change coming to RUX is that users will have a new simplified comments experience, whereby they can
comment on, reply to comments, and attach materials in comments on learning catalog items. To achieve this
improved user experience, Oracle Learning Cloud will no longer be using Oracle Social Network (OSN) for comments.
Note: Data migration from OSN to the new comments functionality is not possible.
The admin comments experience has been substantially enhanced allowing far greater configurability around
enabling/disabling comments, and even being able to create multiple conversations per learning item. Additionally,
we distinguish between who (any self-service user or enrollee only) can comment, based on the type of learning item.
For example, comments on a course learning item detail page is accessible to all self-service users, whereas
comments on offerings are only available to active and completed enrollees via the enrollment detail page.
Attachments can be associated to comments as well, but not comment replies. We have allowed for fine grained
control on the learning item, allowing admins to disable comment on specific learning items altogether.
The effect on self-service users, is that on some catalog items, they may not see the comment action, while others
may have the ability to comment.
Ratings
Learners are able to rate learning only once they have an active, completed or withdrawn assignment.
In RUX, learners can now search through rating comments. Additionally, with the exception of self-service items,
learners will only be able to rate from enrollment detail page, not from catalog pages.
Community Classification
Communities can now be classified in four different types:
1. Category
2. Topic
3. Official
4. Self-Service
The first three are managed by the Administrator, while Self-Service communities are available for learners who are
community managers or owners.
The Self-Service community has been simplified to not support assignments. Only Official Communities can drive
assignments from within the community.
The administrator can create communities by type, similar to how they pick the Offering Delivery type. This type can
be selected using a drop-down linked to the Create button in the search results of community page.
Self Service Communities created before going to RUX will be migrated to official communities: Those having either
active required members or having access groups or having any assignments.
Category and Topic Communities have been created to categorize the entire learning catalog. There are categories
and sub-categories, similar to how items are categorized on Amazon.com.
Category and Topic Communities are the foundation to segment the Learning Catalog and browse it by category and
topic. At a future date this foundation will be used for browsing the catalog by category and topics.
Category Community
In the Category Community, you can add other Communities, such as Topic Communities, but not content like
courses and videos. An example of this could be a Management Training Community, which would be available for all
managers in the company. It could include Topic Communities like Handling employee requests, Leader skills, and
Work-life balance.
For example, Handling Employee Requests could be one of the Topic Communities in the Management Training
Community. This Community has a number of videos and Courses in its Catalog like How to approve a purchase
order, How to handle employee's expense reports, and Dealing with vacation.
Note: Learner who is not a member of Closed Category community is able to see the catalog learning items in the
'Browse Catalog' pop-up on expanding the category community. It is advised not to create closed category/topic
communities until this is resolved in future releases.
We designed this page with the most common search parameters at the top of the page, because managers usually
will not need to use the additional search facets to find the enrollments they are looking for.
A manager can either drill into the specific enrollment for a learner by clicking the View Details link, or they can see
the learner’s transcript in Spotlight by clicking on the learner’s name.
Clicking the learning item title goes to catalog details page for catalog items.
Additionally, we’ve provided several ‘enrollment’ level actions directly from the enrollment row. These include: Email
Learner, Email Line Manager, Email Learner and Line Manager, View Approval Task, Edit Enrollment, and Mark
Completed (course enrollments only). These actions will be described in more detail in the My Team Actions section.
Lastly, there are some learn-specific actions a manager can take on behalf of his team from the page level Actions
drop-down list. These include Browse Catalog, Assign Learning to My Team, Request Noncatalog Learning for My
Team, and Record External Learning for My Team. These actions will be described in more detail in the My Team
Actions section.
Note: Several learner self-service actions are no longer available from the My Team page and must be accessed from
the appropriate learner self-service pages.
Note: The select learner work flow requires managers to select the learners they want to assign this learning to by
selecting a check box to the left of the learner names. After selecting all the learners they want to assign, they click
Add Learners and then click Continue in the work flow. Once they do so, they will see a flag called Added, which
indicates that a learner has been added. At this point, the manager can perform another search for add additional
learners, or simply click Continue to verify who they have selected to assign the learning to.
Managers can not bypass complete a required assignment by administrator. Manager can bypass complete
assignments appearing in My Team as follows:
a) Voluntary assignments created by anyone
b) Required assignments created by himself or any of his subordinates
Manager can mark the enrollment complete only when the enrollment is in the following statuses.
a) Requested
b) Pending Prerequisite
c) Active
d) Waitlisted
e) Content Complete
f) Pending Active
Scenario 1: A manager recently completed eLearning that she thought her whole team would benefit from; she
assigns the learning to her team and makes it a voluntary assignment. Her team can begin taking the learning
immediately. The manager initial learning assignment status is Requested.
Scenario 1: A learner wants to take a self-development course next year to help her move into a new job, she finds the
item and requests it. The learner’s initial learning assignment status is Requested
Scenario 2: A manager wants ones of her employees to take a course to help her fill a skills gap she has. The manager
has identified a specialization her employee should take, and requests it on her employees’ behalf. The initial learning
status is Requested or Request Approved
Note: In the case of Manager Initial Learning Assignment Status, we also provide an option of setting the default
learning assignment status as request approved. This works well for organizations that still need to capture demand,
but empowers their managers to plan for their employees’ learning without requiring further approval.
Withdraw Learning
The withdraw action has remained similar to the way it has always been. One exception is that in the case of courses,
we allow the learner to select exactly what they want to withdraw from. We use default logic to provide the most
logical choice, but learners are able to change this. For example, in the case of a learner who has an active course
enrollment that has no offering enrollments, we do not show the option of what to withdraw from (since they can only
withdraw from the course). If a course has a primary offering and one or more non-primary offerings, we default the
Withdraw From drop-down list to show Course and All Offerings, but learners can switch this to Primary Offering
Only.
* If the set-up is configured to require approval on submission - Show as an inline message at the top of the edit
enrollment form: If you continue, this request will be re-submitted for approval.
** If the set-up is configured to require approval on submission - Show as inline message at the top of the edit
enrollment form: This request has already been approved. If you continue, this request will be re-submitted for
approval.
These actions are constrained by the assignment status of the row selected. All actions are single select and therefore
the action can be performed only on a single assignment.
Email Learner, Email Line Manager, Email Learner and Line Manager
Manager can email a learner, line manager or learner and line manager by selecting a row. This opens a new mail with
the email id of the learner or line manager or both as the case may be. These three actions are available in all
assignment statuses.
Manager can withdraw enrollment for any person on their team using ‘Withdraw’ enrollment row level action. This
applies to voluntary enrollment by learner or a required or voluntary created by the manager and enrollment in non
terminal status. The withdraw action directs to Withdraw modal as seen below.
Drilling down into any enrollment will have the same effect as drilling into an enrollment from My Team –
Enrollments.
Note: The only page level action available from here is for the manager to Record External Learning.
For these settings to show up, “Enable Scoring” needs to be enabled for SCORM content. It is enabled for
SCORM/AICC, if master score is defined (in SCORM meta-data), this field shows as checked and score populated, and
neither of these fields are editable and it provides the admin with additional recorded attempt and view score options.
If no score is set, all the options are hidden. Hidden for all other content types except for assessments.
If “Enable Scoring” is ticked, then the administrator is presented with the following setting options
1) Recorded Attempts: This is a drop down with below values
a. Single
b. Unlimited
The default value for “Recorded Attempts” can be setup through profile option
WLF_ROLLUP_FAILED_SCORM. If the profile value is ’N’ (the default), then content is ingested with
‘unlimited’ tries. If the profile value is Y, then it’s single.
2) Enable learning administrator to view the score: This is a check box
3) Enable learner to view the score: This is a check box
Note: Actual score is only shown when bypass complete is done on course and actual score is provided. If the learner
completes the offering activity, or if admin uses manage activities to set the actual score, it is not shown in the admin
UI. Score on learning record is not supported today unless manually set during bypass completion. It is only stored on
the assignment task / activity level.
Note: If you would like to understand how to Setup Responsive User Experience, please access this document:
Migrating Oracle Learning Cloud to Responsive User Experience
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