Responsive User Experience Features

Download as pdf or txt
Download as pdf or txt
You are on page 1of 81

Business / Technical Brief

Responsive User Experience


Features

Oracle Learning Cloud

February, 2022, Version 2.1


Copyright © 2022, Oracle and/or its affiliates
Public

1 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Purpose statement
This document provides an overview of RUX features and enhancements. It is
intended solely to help you assess the business benefits of upgrading to RUX
and to plan your I.T. projects.

Disclaimer
This document in any form, software or printed matter, contains proprietary
information that is the exclusive property of Oracle. Your access to and use of
this confidential material is subject to the terms and conditions of your Oracle
software license and service agreement, which has been executed and with
which you agree to comply. This document and information contained herein
may not be disclosed, copied, reproduced or distributed to anyone outside
Oracle without prior written consent of Oracle. This document is not part of your
license agreement nor can it be incorporated into any contractual agreement
with Oracle or its subsidiaries or affiliates.

This document is for informational purposes only and is intended solely to assist
you in planning for the implementation and upgrade of the product features
described. It is not a commitment to deliver any material, code, or functionality,
and should not be relied upon in making purchasing decisions. The
development, release, and timing of any features or functionality described in
this document remains at the sole discretion of Oracle. Due to the nature of the
product architecture, it may not be possible to safely include all features
described in this document without risking significant destabilization of the code.

Disclaimer
The revenue recognition disclaimer on this page is required for any business
brief that addresses future functionality or for products that are not yet generally
available (GA). If you are unsure whether your statement of direction needs the
disclaimer, read the revenue recognition policy. If you have further questions
about your content and the disclaimer requirements, e-mail
REVREC_US@oracle.com. If you do not need the disclaimer, you may delete it
and the page that it appears. First, display hidden characters by clicking on the
Paragraph icon on the Home toolbar. It is a small, square icon that appears to the
left of the Quick Style Gallery. Then, highlight all the text on this page and press
the Delete key. Notice that there is a section break displayed as a double-dotted
line at the bottom of this page. Continue to press Delete until the page
disappears and your cursor is on the Table of Contents page. Be sure not to
remove the section break, or the formatting of the title page will be incorrect.
Delete this note before publishing.

The testing disclaimer in the TM block on the last page (highlighted in yellow) is
provided by the FCC for hardware products. It must appear in the TM block.

2 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Table of contents

Purpose statement 2
Disclaimer 2
Disclaimer 2
Document Control 6
Introduction 7
Design Philosophy 7
Summary of Changes 8
New Functionality in Responsive User Experience 8
Removal of Functionality from Responsive User Experience 9
High Impact Changes to Experience 9
Learner self-service 10
What to Learn 10
My Learning 11
Landing Page 11
Search Results 13
Learning Item Details 14
Video Detail 15
Tutorial Detail 16
Specialization Detail 17
Learning Community Detail 18
Course Detail 19
Offering Detail 21
Default Access Self-Service Settings - Details View and Summary View 22
Deep Links 25
Record External Learning Experience 26
Withdraw Learning 27
Edit/Delete Enrollment 28
Learning Catalog Actions 30
Recommend Learning 30
Rate Learning 31
Comments 32
Enroll in Learning 32
Copy Link 33
Report Learning 33
Request Noncatalog Learning 33
Current Learning 34

3 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Learning Enrollment Detail 38
View and Complete Enrollment 38
View Learning in Employee Summary Page 38
Learning Enrollment Details 39
Enrollment Status Messages 40
Related Materials 41
Assignment Profile Attachments 41
Learning Record Attachments 41
Course/Offering Enrollment 41
Complete Learning Offline using HCM Cloud Mobile App 42
View Learning in Person Spotlight 43
Select Learning Section within Employee Summary 43
View related learning in skills and qualification gaps 44
Access Control 50
Enrollment Form and Enrollment Questionnaire Explained 50
Initial Assignment Status 50
Enabling Enrollment Form for Active Learning 50
Enabling Enrollment Questionnaires for Requested Learning 51
Request & Request Approved Initial Assignment Status 52
Enabling Enrollment Form for Requested Learning 52
Enabling Enrollment Questionnaires for Requested Learning 52
Across Oracle Learning 61
Miscellaneous 61
Comments 61
Ratings 61
Learning Communities 62
Community Classification 62
Category Community 62
Topic Community 63
Manager self-service 64
My Team All Learning 64
My Team Actions 66
Available Page Level Actions 66
Assign Learning Mass Action from My Team 66
Request Noncatalog Learning for My Team 67
Record External Learning for My Team 67
Mark Bypass Completed 68
Assign to My Team from Learning Item 68
Withdraw Learning 69
4 Business / Technical Brief / Responsive User Experience Features / Version 2.1
Copyright © 2022, Oracle and/or its affiliates / Public
Edit/Delete Enrollment 70
View My Team Enrollment 72
Manager Viewing Enrollment Details for a Report 72
Manager Viewing Offering Enrollment Details for a report 76
View Learning in Person Spotlight 76
Select Learning from the Navigation (Transcript View) 76
e-Learning 78
Managing eLearning items 78
SCORM 79
Known Issues 80

5 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Document Control
Change Record

Date Version Changes Reference


16-Feb-22 1.0 Updated Page Level Actions.

6 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Introduction
Over the last couple of releases, we have made incremental enhancements, so most learners will not notice much of a
difference when they interact with the new Responsive User Experience. However, there are some changes we’d like
to describe in greater detail, as well as new product features that should enhance learner’s overall experience with
OLC.

Existing Oracle Learning Cloud customers can choose to enable RUX using the seeded profile option. Once the RUX
profile options are enabled the customer can’t go back to the classic UI in the production environment. Use the
summary of changes and known issues sections in the document to determine how and when to enable RUX.

For new customers of Oracle Learning Cloud who are newly provisioned, RUX is enabled by default, the classic UI is
not an option.

The purpose of this document is to:


• Inform you about the design principles that influenced our overall approach to usability enhancements.
• Highlight specific user interface (UI) changes that users will experience, and the implication of those changes on
learning departments.
• Elaborate product enhancements so learning departments can leverage these new capabilities.

Design Philosophy
The rollout of RUX to Oracle Cloud applications has ushered in a new level of usability. The primary objectives of RUX
is to deliver a highly responsive experience, both in terms of device neutrality - working equally well on mobile devices
and computers; and in terms of speed of page loads.

The OLC team, has updated all learner and manager pages to meet these overall RUX objectives, but has gone even
further, aiming to bring a truly consumer grade experience to learners.

What will learners and managers notice?


• They will feel at ease with an Amazon-like product search experience.
• Users will find that pages are less information dense, making them easier to read to find the most salient details.
• Learners will be delighted with how quickly they can start learning, with our new optimized flow for eLearning.
Lastly, to align more closely with consumer learning experiences found on sites like LinkedIn learning and Coursera,
we have adopted more accessible terminology though out, such as using the term “enrollment” instead of
“assignment.” This means that learners will be able to enroll in learning and see their enrollments. However, Learning
Administrators will continue to use the more formal assignment terminology, common among industry practitioners.

7 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Summary of Changes

New Functionality in Responsive User Experience

ID FEATURE AND DESCRIPTION

1 Learner Self-Service

1.1 Faceted self-service search that refreshes search results automatically with the select/deselect of search facets

1.2 View offering details prior to enrollment, show a read-only view of activities and related materials

1.3 Learner Record External Learning enables learner to record learning experiences completed outside of the
learning catalog

1.4 Dedicated enrollment details page that informs learner about Enrollment lifecycle with date for each
enrollment status change

1.5 Related Materials support for attachments on Learning Items and Learning Records

1.6 Native simplified comments experience, whereby users can comment, reply to comments, and attach
materials into comments

1.7 Make Available Offline will enable users to download the learning item for offline viewing using mobile app

1.8 Enrollment Questionnaire to capture additional information about learner preferences during enrollment flow

2 Manager Self-Service

2.1 Manager can select enrollment and email learner, manager, or both

2.2 Manager can click on a person name to drill to the Person Spotlight page learning tab and view the that
persons’ learning transcript

2.3 Manager can record external learning experience for her team

2.4 Manager can mark course complete and specialization enrollments of learner using page level action

8 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Removal of Functionality from Responsive User Experience

ID FEATURE AND DESCRIPTION

1 Landing pages cannot have page level actions. Relevant actions are available quick actions and/or on
appropriate lower level pages

2 Query by example saved searches have been replaced by faceted search. Faceted search supports only Base
Learning Item DFF in global search segments, it does not support the use of saved searches with dependent
LOVs.

3 Self-service recommend action will no longer be able to select a manager’s whole org or directs to recommend
to

4 Several learner self-service actions: Request Noncatalog Learning, Create Community, Author Tutorial, Publish
Video, and Search Learning are no longer available from the My Team page

5 Self-service learning communities will not support advanced features like learning assignments, access group
and required member

High Impact Changes to Experience

CURRENT EXPERIENCE RESPONSIVE USER EXPERIENCE

Combined learning catalog and Dedicated catalog detail page and enrollment detail page, with distinct
enrollment experience navigation to each

Enrollment lifecycle details not View Enrollment Lifecycle including past renewals
available to learner

View offering details only after View offering details prior to enrollment
enrolling into a course

Multiple clicks to start learning Streamlined and optimized flow with reduced clicks for certain use cases

Mobile Enabled Fully Mobile Responsive with high performance

OSN for social Simplified comments experience with ability to comment, reply and like

Learning attachments not available Related materials for learning item and learning record

9 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Learner self-service

What to Learn
Following are the UI changes that have been made to enhance learner experience.
 Required and Voluntary Learning Cards will no longer show recently completed learning.
 Recommendations will not be consolidated into one card. User will see recommendations repeated if/when
item has been recommended multiple times.

The biggest change we made to the learner experience was to distinguish the “discovery” experience from the “take
learning” experience. We modeled this experience to match consumer internet experiences common to most
eCommerce sites today.

To illustrate this contrast the experience a user would have when buying on Amazon.com, to our new learner
experience.

COMMON WEB RETAILER EXPERIENCE ORACLE LEARNING CLOUD

User searches for a product, and is shown a product Learner searches for learning, and is shown a learning
listing page of the best matches to their search item listing page with the learning items that best match
their search

To learn more about a particular item, the user clicks To learn more about a particular learning item, the user
onto an item and is taken to the product detail page clicks onto the item and is taken to the learning item detail
page

User selects to buy the product and depending on item, Learner selects to enroll in learning and depending on the
and their account settings, is taken thru one or more item and the system settings, is taken thru one or more
purchase pages to complete their purchase enrollment pages to complete their enrollment

If the user selects One Click Buy, they skip the If item is a course with a single offering that only has one
purchase pages eLearning activity & no payment, learner skips enrollment
pages

User is shown purchase confirmation and taken to Learner is shown enrollment confirmation and taken to
purchase detail page – in case of digital product, user is enrollment detail page, and depending on learning item
prompted to consume and/or download their purchase and enrollment status, can start consuming their learning

At some future date, if the user wants to access their At some future date, if the learner wants to access their
purchases, they are able to see and search the enrollments, they are able to see and search the
purchase listing page; and can drill into a purchase enrollment listing page; and are able to drill into an
detail page (notice, they are not taken back to the enrollment detail page (notice, they are not taken back to
product detail page; they can navigate there, but that’s the learning detail page; they can navigate there, but that’s
an additional click). an additional click).

Prior to RUX, users did not transition to a different page once they enrolled. The page changed to allow them to
consume the learning from this updated page. This resulted in there no longer being a “catalog page” for this learning
item. While this seemed clever at the time, the learner didn’t have an existing mental model for this, and this lead to
some users getting confused.

10 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
My Learning

Landing Page
As with all Oracle Cloud applications, OLC provides a landing page that contains the most important quick actions. We
have also added a scoreboard to the landing page, this shows learners key metrics to encourage them to their
enrollments; clicking on a metric navigates the learner to the listing of enrollments that make up this metric.

Scoreboard Metrics

Overdue Learning – Shows the count of required enrollments that are overdue. Navigates to the Current Learning
page, and filters to only show overdue enrollments.

Required Learning – Shows the count of required enrollments that are not complete, regardless of whether they are
overdue or not. Navigates to the Current Learning page filters to only show required enrollments.

Hours of Learning This Year – Shows the learner the total hours of learning they have finished this year; this metric is
based on the actual hours of enrollments in completed status. Navigates to the View Transcript page, filtered to show
enrollments completed this year.
Mapping of Available Items from Landing Page today and in RUX

CURRENT EXPERIENCE RUX EXPERIENCE

Current Learning Current Learning

Requested Learning No dedicated task on landing page, learner can see all
requests in Current Learning.

View Transcript – Only shows enrollments in terminal View Transcript – List of all enrollments in any status;
status facets are defaulted to show all completed enrollments.

My Learning Communities My Learning Communities that include Communities I am


following, Self-Service Communities I manage.

Shared Learning Shared Learning which includes Videos I have published,


Tutorials I have authored, Recommendations I have made.

View Recommendations Recommendations made to you are shown in What to


Learn, Recommendations made to others shown in Shared
Learning.

Note: With the adoption of RUX, landing pages across all HCM Modules cannot have page level actions. As such,
relevant actions have been moved to the appropriate quick action pages.

11 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Classic Learning page

Responsive Learning page

12 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Search Results
The learning catalog search results page has been enhanced to include faceted search functionality. This behavior is
common in most search result pages today, whereby search results are automatically refreshed whenever a user
selects and deselects search facets.

Learners can search for specializations, courses, course offerings, videos and tutorials, as well as open, closed, and
secret communities. Catalog Learning Communities, those communities that are created by the Administrator, will
appear as “official” communities so that there is differentiation between what is created by the administrator and via
self-service.

Given the simplicity of faceted search, we will no longer support saved searches in the learning catalog search.
Additionally, only Base Learning Item Defined Flexfield (DFF) global search segments will be supported. Contextual
fields or segments will no longer be supported. This means that if learning item DFFs are exposed to the learner for
the purposes of filtering catalog search results, they will need to be migrated to use Base Learning Item DFFs.

Responsive Learning Catalog page

Note: OLC currently does not support customization at a site level on facets, hiding, and setting defaults.

13 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Learning Item Details
Learning Item Detail pages have been enhanced to include related materials, which administrators can add in the
admin work area, and which learners can add when they are uploading videos and authoring tutorials. Related
materials attachments can be added such that they are only viewable to administrators (useful for sharing documents
among admins and instructors), viewable to enrollees with active or completed enrollments, and viewable to all self-
service users (regardless of whether they have an enrollment). This means that admins can add things like
coursework that only enrollees will be able to access.

We also added the ability for learners to be able to see what learning communities this learning item if part of,
allowing them to discover related content.

As before, we tell the learner via an inline message, if they already have an enrollment on this item. We’ve enhanced
this message to also provide a link that takes them to the enrollment detail page. Note: If there are multiple
enrollments (for example, a previous expired completion, and a new active enrollment, they will be taken to the most
recent enrollment).

The Learning Item detail page can now be configured using transaction design studio, which is a much user-friendly
page customization tool.

Also, if there is no data in a section within the learning item detail pages, this section will be hidden. This ensures that
the learner is not distracted by sections that do not have any important information for them. Some examples of
sections that could be hidden if no data present are:
 Selected course offerings – The learner may not have enrolled in an offering on the course.
 Past renewals – The learning enrollment may not be a reoccurring course therefore past renewals would not
be present.
 Purchase details – The learning item may not be setup to have any payment criteria.

14 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Video Detail
The Video Detail page loads with the overview section and the video player section expanded. When a learner clicks
the Play button, the video player scrolls to the top of the viewport and starts playing.

When a learner clicks the Play button, a voluntary enrollment is created for the learner. There is no header message if
it is a self-enrollment by the learner. In case of required viewing, the detail page will display a warning message if the
required due date has passed.

The learner can use the Action menu to access page level actions such as. Recommendations, Ratings, Copy Link, and
Report.

Responsive Video Details page

15 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Tutorial Detail
Learners may notice that tutorials no longer display a table of contents on the tutorial landing page. Instead, they can
use the “next” and “previous” buttons inside the tutorial to navigate through it.

Responsive Tutorial Details page

16 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Specialization Detail
There are a few changes coming to the Specialization Detail page. First, no longer show section descriptions inline.
This means users no longer have to click on the information (“i”) icon to view messages. Secondly, we do not display
the number of available offerings per course activity in specializations. Specialization sections are no longer
collapsible. However, in the future we will be introducing a faceted search for specialization activities.

Classic specialization details page

Responsive specialization details page

17 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Learning Community Detail
The Learning Community detail page has been updated to simplify the experience for both learning community
members and learning community managers of self-service learning communities. In RUX, only Administrator
Learning Communities (now called Official Learning Communities) will have enrollments, required members, and
access groups. These more advanced features will no longer be present for self-service learning communities.

Additionally, in the case of administrator learning community UI, we have “flattened” the two tabs, and show learners
both their learning community enrollments in current learning, and the learning community catalog in a single
scrollable page. Note: learning community catalogs are now searchable using faceted search.

Responsive Learning Community Details page

There is also now support for triggering learning item contribution approval on self-service community creation and
on edit of community header level details.

A user can author the video or tutorial in the self-service shared learning area, and add the video or tutorial in the
community. Administrators can author tutorials and videos, so these can then be used to associate tutorials and
videos to a community. Currently, a user can’t publish a video or author a tutorial using self-service in a community.

18 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Course Detail
The course detail page has been enhanced in a few noticeable ways. First, learners can now see the learning
communities that use this course participates in, allowing them to discover new related learning.

Second, the list of available offerings is now embedded in the page, and a primary call to action at the top scrolls the
learner down to this section and expands it automatically, reducing the navigation complexity of this interaction.

19 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
The offering listing has also been updated. As with catalog search results, the offering search results use a faceted
search. The available facets are:
• Format (Blended, Instructor-Led, Self-Paced)
• Start Date
• End Date
• Price Range
• City
• Country
• Available Capacity
• Language
Additionally, the Base Learning Item DFF is shown in the list view of search results.

You can use offering location/self-paced and date as “as primary attributes” for offering listings. Offering names are
still available for display, but will be hidden by default (in the Transaction Design Studio). This means that you will
need to make sure that all blended, ILT, or Virtual ILT offerings have a location. In the case of Virtual ILT, you should
select Virtual Online as the location.

Lastly, to prevent accidental enrollment in a course, instead of an offering, we have moved the Enroll in Course action
to be a page level action.

Responsive Course Details page

20 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Offering Detail
With RUX, learners will be able to navigate to an offering detail page. This page provides them with all of the header
level information for the offering that was provided to them in the list view, any related materials, and a read-only list
view of all activities that have been defined for this offering.

Note: Offering Type is not relevant for ILT / Blended and will be hidden. The type of offering is irrelevant to the
learner in making a decision which offering to enroll in, like how the offering title is irrelevant. What matters is when
and where the offering is, and that is what is displayed.

Responsive Course Offering Details page

21 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Default Access Self-Service Settings - Details View and Summary View
In RUX, the Course Details view shows the learning item details page. The Summary view shows a message header
that content is restricted to its members. The below table compares the visibility in Mobile Port and RUX.
Learning Item Views

LEARNING ITEM MOBILE PORT MOBILE FIRST

Course Summary Details View Summary View Details View


View

Title    

Syllabus   - 

Short Description   - 

Cover Art/ Branding   - 

Expected Effort   - 

DFF -  - 

Prerequisites -  - 

Learning Outcomes -  - 

Offering List   - 

Learning Outcomes -  - 

Price -  - 

Offering Views

MOBILE PORT MOBILE FIRST

Offering Summary Details View Summary View Details View


View

Title    

Description -  - 

Instructors -  - 

Offering Type   - 

Offering DFF -  - 

22 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
MOBILE PORT MOBILE FIRST

Offering Dates -  - 

Language   - 

Expected Effort -  - 

Language -  - 

Remaining Seats -  - 

Specialization Views

MOBILE PORT MOBILE FIRST

Specialization Summary Details View Summary View Details View


View

Title    

Short Description   - 

Cover Art/ Branding   - 

Description  - 

Sections -  - 

DFF -  - 

Section Activities -  - 

23 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Responsive self-service Course Details page

24 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Responsive self-service Course Summary page

Deep Links
The deeplinks structure has changed between the old UI and RUX. If a user clicks on old ui deeplink, they will be
directed to a page that would say the link is "This link is no longer valid - Click the new link below..." and would give
them the new RUX deep link that will take them to the desired learning item that they are trying to access.

25 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Record External Learning Experience
With RUX, we are adding the ability for learners to record learning experiences completed outside of the learning
catalog, such as if a learner completes learning on Coursera or LinkedIn Learning. This will allow a learner’s transcript
to reflect all learning they’ve completed. Note: This action can have approvals enabled.

Responsive Record External Learning pag

26 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Withdraw Learning
The withdraw action has remained similar to the way it has always been. One exception is that in the case of courses,
we allow the learner to select exactly what they want to withdraw from. We use default logic to provide the most
logical choice, but learners are able to change this. For example, in the case of a learner who has an active course
enrollment that has no offering enrollments, we do not show the option of what to withdraw from (since they can only
withdraw from the course). If a course has a primary offering and one or more non-primary offerings, we default the
Withdraw From drop-down list to show Course and All Offerings, but learners can switch this to Primary Offering
Only.

27 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Edit/Delete Enrollment
Another key enhancement added to RUX will allow for the editing of enrollments. Who can edit what and when
depends on a variety of factors including: learning record status (aka enrollment status), the configuration of the
learning item, access groups, who assigned the item, and who is attempting to edit that assignment.

Responsive Edit Enrollment page

28 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Use the table below to understand when a learner can edit in an enrollment.

* If the set-up is configured to require approval on submission - Show as an inline message at the top of the edit
enrollment form: If you continue, this request will be re-submitted for approval.

** If the set-up is configured to require approval on submission - Show as inline message at the top of the edit
enrollment form: This request has already been approved. If you continue, this request will be re-submitted for
approval.

CONTENT TYPE BROWSER ACTION

SCORM 1.2 New browser tab

SCORM 2004 New browser tab

AICC New browser tab

Web Link New browser tab

PDF New browser tab

Video Same browser tab

Assessment/Evaluation Same browser tab

29 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Learning Catalog Actions

Recommend Learning
In order to simplify the recommend action, we will only support making individualized recommendations. Learners
will no longer be able to select a manager’s whole organization or directs to recommend to. This functionality will be
reserved for admins only in the admin work area.

Responsive Recommend Learning page

30 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Rate Learning
In RUX, learners can now search through rating comments. The rating comments sort on most recent first by default,
but there are other sort options such as Rating – High to Low and Low to High. The rating comment is limited to 1000
characters. Rating lists up to 25 comments before ‘Show More’.

Ratings are 'read-only' on learning items for self-service users. Learners can rate learnings once they have an active,
completed or withdrawn assignment. In communities, only members can rate learnings.

Only self-service learning items (videos and tutorials) can be rated from the learning catalog. All other learnings can
be rated from the enrollment detail page.

Responsive learning ratings page

31 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Comments
One big change coming to RUX is that users will have a new simplified comments experience, whereby they can
comment on, reply to comments, and attach materials. To achieve this improved user experience, the Oracle Learning
Cloud will no longer be using Oracle Social Network (OSN) for comments. Note: data migration from OSN to the new
Comments functionality will not be possible.

The admin comments experience has been substantially enhanced, allowing far greater configurability around
enabling/disabling comments, and even being able to create multiple conversations per learning item. Additionally,
we distinguish between who (any self-service user or enrollee only) can comment, based on the type of learning item.
For example, comments on a course learning item detail page are accessible to all self-service users, whereas
comments on offerings are only available to active and completed enrollees via the enrollment detail page. Lastly, we
have allowed for fine-grained control of the learning item, allowing admins to disable comment on specific learning
items altogether.

The effect on self-service users is that on some catalog items, they may not see the comment action, while for others
they may have the ability to comment.

Responsive learning comments page

Enroll in Learning
With RUX, access groups have been enhanced to allow for the inclusion of an enrollment questionnaire. This is a new
type of questionnaire that can be created in the questionnaire module and selected for inclusion in the learner
enrollment flow.

Note: If the questionnaire is created with required fields, learners will be blocked from completing the enrollment until
they have completed this questionnaire.

We are also introducing a streamlined enrollment flow for special cases to reduce the number of clicks before learning
can start their learning.

32 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
This optimized flow will apply to any courses that meets the following criteria:
• Has a single self-paced offering only
• Learner meets the prerequisites, or none are defined
• The initial enrollment status is set to active (e.g. no approval required)
• No enrollment form or questionnaire is enabled
• Has available capacity or no capacity is defined
In this case, when the learner clicks the primary Enroll button at the top of the page, they skip the offerings page and
are taken directly to the enrollment detail page.

In the future, we will introduce further optimization, allowing for offerings with the constraints above, and other
constraints to have only one eLearning activity, and no evaluation, to directly launch the eLearning player.

For prerequisites and outcomes, it is important to note that a content section could be configured so it’s not visible to
employees, because there is profile role-based access on the content sections. In this situation, prerequisite and
outcomes will not be shown in Oracle Learning Cloud, if the employee does not have the role that is configured for
content section. If a learner is missing the prerequisite, they’d still be blocked from enrollment.

Note: Refer to “Upgrading Oracle Cloud HCM Profile Management (Doc ID 2421964.1)”

Copy Link
Available to the learner and shows them a deep link to the learning item.

Report Learning
Learners can report any learning that they feel is offensive or should not be a catalog item.

Request Noncatalog Learning


Noncatalog requests will show some new attributes to align it with recording external completions (covered in section:
Record External Learning Experience). These attributes include URL, Continuing Professional Education Type,
Continuing Professional Education Units, Actual Effort in Hours, and Learning Record attachments. The Administrator
can configure an approval workflow for this external learning event prior to activation.

33 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Current Learning
Since we’ve moved metrics about current enrollments to the landing page, the current learning page will no longer
show these. Additionally, this page uses faceted search, which allows for enrollment type, so we no longer show a
page level toggle for required vs. voluntary at the top.

Note: we will hide the search facets by default on the current learning page, since most learners won’t have but a few
enrollments. The being said, below is the list of facets available on this page:

FACETS

Learning Item Title

Enrolled Date

Due Date

Enrollment Status

Offering Status

Enrolled by

Learning Item Number

Learning Record Number

Enrollment Type

Learning Item Type

Started Date

Requested Date

Purchased Date

Purchase Amount

Purchase Currency

Base Learning Item DFF

34 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
RUX also changes from a card-based layout to list views, which makes it easier for learners to quickly scan thru their
existing enrollments. Lastly, we added in the ability to sort your enrollments by due date (soonest to latest), as well as
alphabetically.

Responsive Current Learning page

Overdue Learning
This page can be accessed directly from the landing page. It provides the learner with a filtered view of their current
learning, only showing them required learner assignments that are not complete where the due date has passed. The
default sort order of this page is Due Date – Most to Least Overdue.

Required Learning
Similar to overdue learning, this page can be accessed directly from the landing page. It provides the learner with a
filtered view of their current learning, only showing them required learner assignments that are not complete. The
default sort order of this page is Due Date – Most to Least Overdue.

Requested Learning
We will no longer have a dedicated “Requested Learning” task on the landing page. Instead, learners can simply
navigate to current learning to view this.

View Learning Transcript


The behavior of this page is similar to the existing view transcript page. We allow learners to sort their transcript, as
well provide them with a faceted search to find any assignment in any status, not just those in a terminal status. Note:
learners are never able to see enrollments in Deleted status.

35 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
We have also made additional facets available to learners. The table below highlights the differences.

RESPONSIVE UX FACETS EXISTING SEARCH ATTRIBUTES

Learning Item Title Learning Item Title

Completed Date Completion Date

Enrolled Date Assignment Date

Due Date

Enrollment Status Completion Status (only)

Offering Status

Enrolled by

Learning Item Number

Learning Record Number

Enrollment Type Assignment Type

Learning Item Type Learning Item Type

Started Date

Withdrawn Date Withdrawn Date

Expiration Date

Requested Date

Purchased Date

Purchase Amount

Purchase Currency

Base Learning Item DFF Learning Item Title

As with Catalog Listings, Transcripts will no longer support saved searches. Additionally, only Learning Item DFF and
Learning Record DFF global search segments will be supported. Contextual fields or segments will no longer be
supported.

36 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
From the transcript, learners will be able to use the following actions: Record External Learning and Request Non-
Catalog Learning. The transcript will also display the sub status on the transcript record, for example, if the
assignment was not passed or Bypass Completed by the Administrator.

Responsive View Transcript page

37 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Learning Enrollment Detail

View and Complete Enrollment


RUX has made a dramatic change to simplify the overall “complete enrollment” experience. This includes everything
from standardizing the enrollment listing, to showing learners consistent information and look and feel, to providing
faceted search capabilities to all enrollment listing pages.

Each enrollment list item provides consistent information about the enrollment. Note: we only show enrollments for:
videos, tutorials, specializations and courses, but not for offerings. Offerings are shown when you expand the list
view, in which case we will show all offerings the learner has selected.

We also created a dedicated enrollment detail page which aims to seamlessly guide the learner through the process of
completing learning. This page also serves as a single source of truth for any enrollment related details, both of which
should dramatically reduce help-desk calls to the learning department.

View Learning in Employee Summary Page


Learners can select Learning from the Employee Summary page Navigation (Transcript View) to view their transcript.

38 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
A Learner can also expand the Learning section within the Employee Summary page to view their key learning
metrics. This encourages learners to access their enrollments by clicking a metric.

Learning Enrollment Details


We have created dedicated pages with the primary objective of simplifying a learner’s experience when they have an
enrollment they need to complete. The Enrollment Detail page uses a standard template across all learning item type
enrollments. However, there are some differences to account for. One example is that video enrollments, do not
expire, nor do they have renewals.

The overall page structure contains the following sections:


 Title bar – show the learning item title, learning item type and a page level actions button that will show
contextually appropriate actions.
 Enrollment Message – provides learner key information about the status of this enrollment.
 Scoreboard – shows summary information like overall progress towards completion.
 How to Complete | Completion Status – listing of activities required to complete enrollment.
 Related Materials – shows attachments on this learning item.
 Enrollment Lifecycle – informs learner of the date for each enrollment status change.
 Learning Record Details – provides low level details, such as learning record number, as well as learning
record attachments.
 Skills and Qualification – tells learner what skills and qualifications they have received by completing this
enrollment.
 Purchase Details – for items with payment enabled, shows relevant price lock or transactions.
 Past Renewals – allows learners to see previous completions of this learning item.

39 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Enrollment Status Messages
As learners progress their enrollments, they will see different messages at the top of the page alerting them to the
most pertinent information. Note: depending on the learning item enrolled in, the “available” messages may differ.
For example, we do not currently support payments for videos, as such, a video enrollment will never be in pending
payment status.

Below are the various messages we show learners at the top of the Enrollment Detail page.

LEARNING RECORD STATUS MESSAGE BOX COLOR MESSAGE

Requested Blue Pending Approval

Request Approved Blue Request Approved

Request Rejected Yellow Request Rejected

Pending Prerequisite Yellow You are pending prerequisites on this


item

Pending Active Blue Pending Fulfillment

No Selected Offering Yellow No Selected Offering

Active (on Voluntary Assignment) Blue You have been successfully enrolled
in this learning. View the Completion
Status section below for details on
how to complete this learning.

Active (on Required Assignment) See details to right If Due Date > 14 days from now: Blue
box, Due by [date]

Active (Pending Withdraw Blue Your withdraw request is pending


Approval) approval

Bypass Completed [new Blue Completed on {Date}. This item was


functionality will be covered below] bypass completed; no offering level
activity details exist.

Pending Completion Approval Blue This external learning experience


request is pending approval
[new functionality will be covered
below]

Completion Approval Rejected Blue This external learning experience


request was rejected.
[new functionality will be covered
below]

Complete – Not Passed Blue Not Passed

Complete Blue Completed on {Date}. If now expired,


append: Expired on {Date}

Withdrawn Blue Withdrawn on {Date}

40 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Messages may also have additional text appended to indicate:
• Expiration of Completed Enrollment - Expired on {ExpirationDate}.
• Comments to Learner – text of the comment that was entered when a manager or admin makes an assignment to
the learner.

Related Materials
Learners can view related materials for the learning items they’re enrolled in. Related materials are available for both
self-service and active/completed enrollments. Learners will see a cumulative list. Similarly, if a learner is enrolled in a
course and an offering, and both items have related materials, learners see a cumulative list containing both sets of
attachments.

Assignment Profile Attachments


Administrators can add attachments to initiatives or when creating an ad-hoc assignment. As with other attachments,
they can designate whether to make these visible to admins only, or also to learners with active/completed
enrollments. In the event that an admin adds an attachment that is viewable to enrollees, those attachments will
appear within the Related Materials section. Note: if an attachment is added to an ad-hoc assignment, the attachment
is not editable (since assignment profiles created by ad-hoc assignments are not editable).

Learning Record Attachments


We have added the ability to attach documents to learning records. Note: Learning record attachments can only be
added to one learning record at a time. A use case for this might be attaching proof for why a particular learner has
been allowed to bypass some course prerequisite.

Attachments can be added to a learning record in the admin area, by editing the learning record (but not currently
when creating the assignment). Learners can also add attachments when enrolling in learning. The ability to edit
attachments depends on a variety of factors based on rules governing the editability of enrollments. Edit enrollment
details will be covered in the Learner Enrollment Actions section.

Course/Offering Enrollment
One the biggest changes we made to the enrollee experience has to do with the simplification of the Course-Offering
enrollment detail page. In RUX, we made a decision to simplify this experience and present the Course-Offering as
single page/experience, since most learners have the mindset that these two items are really a single learning
experience.

That being said, there are a variety of conditions with the state of associated offering enrollments, or the lack thereof,
that can result in this page rendering slightly differently.

Below are examples of these conditions from most common to least common case. Note: These cases only mention
sections that are differentiated based on these conditions. If the section is not called out, assume it is because the
conditions below do not change the rendering.

41 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Case 1: Learner Has One Active Offering
This learner will see:

Drill into the activity detail, or launch the activity directly from here

Selected Offerings section - show the single offering they have enrolled into. It will show a Primary flag on it.

Use case 1: Learner self-enrolls into learning


A learner self-enrolls into a learning that does not require anyone to approve the enrollment.

Scenario 1: A learner found some eLearning she wants to over her lunch break, she is able to enroll herself and start
the eLearning. The initial learning assignment status is Active.

Scenario 2: A learner found in-person training next week and decides to enroll. She can enroll and show up to the in-
person training next week without her enrollment requiring approval. The initial learning assignment status is Active.

Use Case 2: Approve before enrolling


A learner self-enrolling or a manager assigning learning, needs to get approval before the learner is able to take the
learning.

Scenario 1: A learner wants to take in-person training that has an internal chargeback cost of $5000; she is required
to get approval before being allowed to take the course. The learner’s initial learning assignment status is Requested.

Scenario 2: A manager wants to assign learning to her team, which will require her team to travel; she is required to
get approval before her team can take this learning. The initial learning assignment status is Requested.

Complete Learning Offline using HCM Cloud Mobile App


Learners can complete learning offline using the HCM Cloud mobile application. This application is available for both
IOS and Android. The HCM Cloud mobile application only supports the learner experience. Learners have access to
the following capabilities:
• Learner landing page and scoreboard
• View and Filter Current, Pending & Overdue Learning
• View Enrollment & Activity Details
• Progress Assigned Self Service Video and Course Offerings Offline
• Navigate to Course Enrollment Details from Specialization Enrollment Activities
• View and Filter their Transcript
• Springboard Home page when the Learner goes into offline mode so they can access and consume Learning
offline.
• View Offline Learning system settings in My Client Groups -> Learning -> Learning Setup

42 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
View Learning in Person Spotlight
Navigating to the employee summary page shows the learner their transcript view. Note: to enable this, the Learner
will need to be granted the security privilege called View Learning Assignment.

Select Learning from the Navigation (Transcript View).

Select Learning Section within Employee Summary


A Learner can also view their learning landing page key learning metrics from the employee summary page. This
shows learners key metrics to encourage them to access their enrollments; clicking on a metric navigates the learner
to the listing of enrollments that make up this metric.

43 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
View related learning in skills and qualification gaps
Learners can now receive personalized learning recommendations about specific job roles. If a learner is tracking a
specific job role they are interested in, they will receive recommendations for learnings on specific competencies and
skill gaps on the Careers of Interest page.

To see these recommendations, navigate to About me > Career & Performance > Careers of Interest > Click a job role.
If set up correctly, it will recommend learning for competencies where you have gaps

The talent content sections support role based access control, meaning only people with the specified roles can view
the content section, prerequisites, and outcomes in RUX. The content section and content type are configurable.

44 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Responsive enrollment details page

45 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Learners can filter activities using the expected effort of individual activities and activity attempt status. This helps
learner to plan his activity completions.

Responsive enrollment details page with available filters

Case 2: Learner has one or more pre-active offering assignment, but no active offering assignment
This mean the offering assignments are in the statuses of: pending approval, pending fulfillment, pending pre-
requisites, waitlisted, or pending payment. They may also have one or more withdrawn offerings.

This learner will see:

Completion Status section – section title gets changed to How to Complete. Learners see text instructing them that
have already have one or more selected offerings that can’t be started, and to review their selected offerings.

Selected Offerings section - show one or more non-primary offerings listed; none has the ‘Primary’ flag.
46 Business / Technical Brief / Responsive User Experience Features / Version 2.1
Copyright © 2022, Oracle and/or its affiliates / Public
Case 3: Learner has one active offering assignment and one or more pre-active offering assignment
They may also have one or more withdrawn offerings.

This learner will see:

Completion Status section - shows the activities defined for the primary offering. Learners can drill into the activity
detail, or launch the activity directly from here.

Selected Offerings section - show one or more non-primary offerings listed. None have the Primary flag.

Case 4: Learner has completed course-offering assignment


This learner will see:

Completion Status section - show the activities defined for the primary offering. Each will be shown with a green
check mark, indicating completion. The call to action button on each row will no longer be available. However,
learners can drill into each activity by clicking on the title to review the activity details.

Selected Offerings section – shows the primary selected offering and any withdrawn offerings. It will not show any
pre-active offerings, because pre-active offerings are cancelled (deleted) at time of course completion.

When a learner has completed all the activities of the course-offering he would see a completion message after
completing all the activities towards completion of the offering. Learner would see a completion confirmation
message on the header.

Responsive learning completion page

47 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Clicking on ‘Return to Enrollment Details’ or later when viewing Enrollment Details page, learner can see the
completion summary with all the activities which are completed. They are indicated by a green tick and the
completion date.

Responsive learning completion summary page

48 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Case 5: Learner has bypass completed course assignment
This learner will see:

Completion Status section – does not show, because they did not complete any activities. The message will indicate
that they have been “bypass completed”, and that no offering activity details are available.

Selected Offerings section – will not show as there are none related to this completion.

Payments with Refund Policies enabled


If a learning item has payment enabled and refund rules configured for any offering type, the learner will be shown a
message with offering price and refund policy prior to enrollment. The message is shown for both online and manual
payment.

In the example below, the offering has manual payment with refund enabled. The refund is configured such that
learner gets full refund if he withdraws before five days from the enrolment date. Similarly, the learner will be shown a
message with the refund policy applied and the refund amount.

Purchase Details section of the Enrolment Details page will show the transaction date and transaction amount for this
enrolment in case of online payment. It shows the price lock and price adjustments in case of manual payment.

49 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Access Control

Enrollment Form and Enrollment Questionnaire Explained


The Oracle Learning Cloud provides learning administrators many options to configure their learning catalog items.
Three configuration options will be covered in this section:
• Initial learning assignment status
• Enrollment form
• Enrollment questionnaire
We provide use case scenarios to illustrate these options.

Initial Assignment Status


You can configure learning items to set the initial learning assignment when an enrollment is created. The learning
assignment status can be set for both the learner and the manager. This means that the learning assignment might
start in a different initial assignment status, depending on whether a learner enrolled themselves in or if a manager
enrolls a learner.

Setting the initial learning assignment status to ‘Active’ is probably the most common configuration for catalog items,
especially for self-paced learning items.

Enabling Enrollment Form for Active Learning


The enrollment form captures information, including DFFs, regardless of the initial learning assignment status. Once
the assignment has become active, none of the enrollment form attributes are editable by the learner or manager.

As with the initial assignment status, the enrollment form can be configured independently for learner self-service
enrollments, and manager assignments.

Enable Enrollment Form for Learner


If you enable the enrollment form for the learner, the learner will be prompted to provide the following at time of
enrollment:

Due by (optional, allows learner to state when they want to complete this learning by)

Learning Record Descriptive Flexfields

If the enrollment form is not enabled, the learner will not be prompted to provide this information.

Scenario 1: A learning department allows their learners to enroll in learning without requiring approval, however, they
have enabled the enrollment form so they can capture when the learner plans to complete the learning, allowing them
to better manage the capacity of future learning.

Enable Enrollment Form for Manager


If you enable the enrollment form for the manager, the manager will be prompted to provide Learning Record
Descriptive Flexfields at time of enrollment.

If the enrollment form is not enabled – the manager will still be prompted to provide:
• Learning Assignment Type (required)
• Due Date (optional for voluntary assignment, required for required assignments)
• Justification (optional, only shown if bypass complete is NOT enabled)
• Comment to Learner (optional)
Once the assignment becomes active, only the (Due Date) can be changed, up until the assignment is in a terminal
status.

50 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Scenario 1: A learning department allows managers to enroll their team in learning without requiring approval,
however, they have enabled the enrollment form so they can prompt the manager to fill out a Learning Record DFF
that captures a reason code (organizational change, current responsibility change, career advancement, other) for the
learning they are assigning.

Note: Learning Record DFFs can be configured to be required using Transaction Design Studio.

Enabling Enrollment Questionnaires for Requested Learning


When setting the initial assignment status to active, the enrollment form can be enabled for the learner or manager or
both.

The enrollment questionnaire differs in two main ways from the enrollment form:
• The enrollment questionnaire can be edited at any point in the assignment lifecycle until the assignment becomes
terminal
• The enrollment questionnaire is not shared, meaning the manager cannot see or edit the learner enrollment
questionnaire; and the learner cannot see or edit the manager questionnaire.
Also, in the current release, customers must write custom BIP reports to be able to output the enrollment
questionnaire responses.

When enabling the enrollment questionnaire, you can use the default questionnaire, which can be defined in Oracle
Learning Cloud Setup, or you can select a different questionnaire.

Enable Enrollment Questionnaire for Learner


An administrator can define a questionnaire and associate it to a learning item. As with the other features above, the
enrollment questionnaire can be configured independently for the learner and manager.

Enabling this option on a learning item results in a questionnaire being associated to any enrollment for this learning
item. This means that if a learner is assigned this item by their manager or administrator, the learner will see this
questionnaire when they edit their assignment. If the learner self-enrolls, the learner will be prompted to fill out the
questionnaire to complete their enrollment. Note that the questionnaire must be created with required fields, if the
learner is required to complete the enrollment questionnaire.

Scenario 1: A learner is enrolling into in-person training that requires travel, so she is prompted to fill out an
enrollment questionnaire that asks her what her lunch preferences are.

Scenario 2: A learner is enrolling into virtual online training, and the instructor wants to gather learner details to help
with an activity that is part of the training. The learner is prompted to fill out an enrollment questionnaire that asks
her some work experience questions.

Enable Enrollment Questionnaire for Manager


Enabling this option on a learning item will result in this questionnaire being associated to any enrollment for this
learning item; however, only the manager can view or edit the enrollment questionnaire. This means that if a learner
is assigned this item by their manager or admin, the learner will not be able to see this questionnaire if they edit their
assignment. Also, if the learner self-enrolls in this item, the learner will not be prompted to complete this
questionnaire to complete their enrollment. However, a manager can edit this enrollment if they change the learner
assigned this item. Note: Managers are not currently prompted to fill out an enrollment questionnaire during the
assignment creation process.

Scenario 1: A manager has enrolled an employee into new manager training. Once the manager completes the
enrollment, she can edit it to complete the enrollment questionnaire answering questions about this employee’s
strengths and weaknesses.

51 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Request & Request Approved Initial Assignment Status
Setting the initial learning assignment status to ‘Request’ or ‘Request Approved’ is also common, especially for in-
person learning or where learning departments need to capture demand before planning or scheduling offerings.

Enabling Enrollment Form for Requested Learning


When setting the initial assignment status to requested or request approved, the enrollment form can be enabled for
the learner and/or manager.

Enable Enrollment Form for Learner


If you enable the enrollment form for the learner, the learner will be prompted to provide the following at time of
enrollment:
• Target Start Date (optional)
• Target Complete Date (optional)
• Justification (optional, only shown if bypass complete is NOT enabled)
• Learning Record Descriptive Flexfields
If the enrollment form is not enabled – the learner will not be prompted to provide this information.

Enable Enrollment Form for Manager


If you enable the enrollment form for the manager, the manager will be prompted to provide Learning Record
Descriptive Flexfields at time of enrollment.

If the enrollment form is not enabled – the manager will still be prompted to provide:
 Learning Assignment Type (required)
 Target Start Date (optional)
 Target Complete Date (optional)
 Justification (optional, only shown if bypass complete is NOT enabled)
 Comment to Learner (optional)

A manager can edit the values of the enrollment form prior to the enrollment becoming active.

Once the assignment becomes active, only the Target Completion Date (aka Due Date) can be changed, up until the
assignment is in a terminal status.

Note: Learning Record DFFs can be configured to be required using Transaction Design Studio.

Enabling Enrollment Questionnaires for Requested Learning


When setting the initial assignment status to requested or request approved, the enrollment form can be enabled for
the learner and/or manager. The enrollment questionnaire differs in two main ways from the enrollment form: 1) The
enrollment questionnaire can be edited at any point in the assignment lifecycle until the assignment becomes
terminal and 2) The enrollment questionnaire is not shared, meaning the manager cannot see or edit the learner
enrollment questionnaire; and the learner cannot see or edit the manager questionnaire. Also, in the current release,
customers must write custom BIP reports to be able to output the enrollment questionnaire responses.

When enabling the enrollment questionnaire, you can leave the default selected questionnaire; which can be defined
in Oracle Learning Cloud ‘Setup’; or you can select a different questionnaire.

52 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Enable Enrollment Questionnaire for Learner
Enabling this option on a learning item will result in this questionnaire being associated to any enrollment for this
learning item. This means that if a learner is assigned this item by their manager or admin, the learner will be able to
see this questionnaire if/when they edit their assignment. If the learner self-enrolls, the learner will be prompted to
complete the questionnaire to complete their enrollment. Note that the questionnaire must be created with required
fields, if the learner is required to actually complete any/all aspects of the enrollment questionnaire.

Scenario 1: A learner is requesting in-person training that requires travel and thus approval; she is prompted to fill out
an enrollment questionnaire that asks her what her hotel and airline preferences are.

Scenario2: A learner is requesting a course that he would like to take next year, he is prompted to fill out an
enrollment questionnaire that asks him what his location preference would be for the in-person offering when the
learning department schedules it.

Enable Enrollment Questionnaire for Manager


Enabling this option on a learning item will result in this questionnaire being associated to any enrollment for this
learning item; however, only the manager will be able to view or edit the enrollment questionnaire. This means that if
a learner is assigned this item by their manager or admin, the learner will not be able to see this questionnaire if/when
they edit their assignment. Also, if the learner self-enrolls in this item, the learner will not be prompted to complete
this questionnaire to complete their enrollment. However, a manager will be able to edit this enrollment if/when they
edit the assignment of a learner assigned this item. Note: managers are not currently prompted to fill out an
enrollment questionnaire during the assignment creation process.

Scenario 1: A manager is requesting in-person training for one of their employees, this training is unique in that the
provider wants background information on the employee to personalize the training. The manager can complete the
enrollment, then edit the enrollment to complete the enrollment questionnaire to provide background details about
the employee to help the provider personalize the training.

Page Level Actions


Each action below will be described in more detail in the Learner Enrollment Actions section. Additional detail is
provided for conditions that are unique to courses.

Below is the list of actions a learner could see under the page-level Actions drop-down list:
 View Learning Item Details – Navigates the learner to the learning item details page.
 Ratings – available if a learner has active or completed course assignment with primary offering assignment.
(Note: withdrawn assignments can only be accessed from offering enrollment detail page, but they can still be
rated from there.)
 Comments – shows once learner has primary (active) offering assignment
 Copy Link
 Edit Enrollment
 Report
 Recommend
 Remove from Device
 Cancel Enrollment – if there are one or more pre-active enrollments (course or offering) only, if course is active
or later, action not present as page level action
 Withdraw Enrollment – Shows if the course is active, with zero or more offerings

53 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Completion Status
We have redesigned all activity detail pages to be optimized for the type of activity that is being completed.

Selected Offerings
Selected offerings is an inline section that reflects the offering that the learner has a relationships with.

Specialization Enrollment
The overall specialization enrollment page has not changed as dramatically as the course enrollment page.
Specialization sections are no longer collapsible. However, in the future we will be introducing faceted search to
specialization activities, to help learners in instances where specializations have many activities. Additionally, the
progress visual will be replaced with a progress icon and text to clarify the learner’s progress. This was done to
address possible confusion of what was meant by completion percentage.

Specialization Course Activity


The biggest change to the specialization completion experience is the introduction of course activity pages. In the
past, learners would navigate away from the specialization to a course enrollment detail page to complete the course.
This experience resulted in some learners getting lost. With RUX, learners completing specializations will now stay in
the context of the specialization while completing a course activity that is part of the specialization. The course activity
page is similar to the course enrollment detail page, but some information has been removed to help streamline the
completion without distraction. If a learner needs to see additional information about the course or offering
enrollment (such as payment), they can still navigate to the enrollment details from the Learning Record section at
the bottom of the course activity page, or directly via either the current learning or view transcript listings.

To further reduce confusion, we have also removed the ability to enroll directly into a course, without enrolling in an
offering from the course activity page. If a learner wants to only enroll in a course and not one of its offerings, the
learner will need to find the course as a standalone course in the catalog.

54 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Similar to the course optimized flow, in case of specialization too, we have optimized the flow when clicking the title or
launch button of a specialization course activity for the following scenarios.

55 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
This is the flow for a course that is a single available self-paced offering with no existing enrollment, where learner
meets course pre-requisites, and the offering is configured as follows:
• viewable to learner
• initial assignment status active,
• no enrollment form enabled for course or offering
• has capacity or no capacity limit set
• self-service catalog price is zero or not set
This creates the course and offering enrollments and navigates to the Specialization Course Activity page.

If the course with the self-paced offering has a single eLearning Activity (SCORM or AICC) and all other conditions are
met, it automatically opens a new tab with the SCORM player in focus.

When the learner closes the tab, the Specialization Course Activity will be in focus.

Specialization & Course Offering Activity Filters on enrollment details

On the specialization enrollment detail page, learner can filter the course activities by the expected effort of
individual activities. This helps learner to plan his activity completions.

56 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Page Level Actions
Each action below will be described in more detail in the Learner Enrollment Actions section. Additional detail is
provided for conditions that are unique to specializations.

Below is a list of actions that a learner could see under the page-level actions drop-down list:
• View Learning Item Details
• Ratings – available if learner has active or completed specialization
• Comments – shows once learner has active assignment
• Copy Link – available to the learner and shows them a deep link to the learning item
• Edit Enrollment
• Report
• Recommend
• Remove from Device - Hidden unless on the native mobile app, and item stored on the device
• Cancel Enrollment – if enrollment is pre-active
• Withdraw Enrollment – Shows if enrollment active
Video and Tutorial Enrollment
Video Enrollment
Learners can click the linked video title from any of the enrollment listing pages to load the video enrollment page. If
the video is not started or in progress, it focuses on the Completion Section with the video player so that the learner
can resume watching the video. In case of a completed viewing, the learner sees the completion details and the Watch
again button.

Responsive learning video completion page

57 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Responsive learning video completion summary page

58 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Tutorial Enrollment
When there is no existing enrollment, clicking ‘View’ on the tutorial details page creates an enrollment and takes the
learner to the first section of the tutorial. If they previously completed some sections ‘View’ from the enrollment page
takes them to the section after the one they completed. If the tutorial was completed previously, clicking on ‘Launch’
from the enrollment page takes learner to the start of the tutorial.

Responsive learning tutorial completion page

59 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Responsive learning tutorial completion summary page

Legacy Learning and Noncatalog Enrollments


We have created an enrollment detail page specifically for legacy and noncatalog enrollments (requested and external
completions). While these pages maintain the structure of the other enrollment detail pages, they are simplified,
because there will not be any offering activity details available.

60 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Across Oracle Learning

Miscellaneous
If customers use Responsive UI (RUX), BIP notifications are automatically used. Even if the BIP Profile option is set to
No, it gets ignored.

Comments
One big change coming to RUX is that users will have a new simplified comments experience, whereby they can
comment on, reply to comments, and attach materials in comments on learning catalog items. To achieve this
improved user experience, Oracle Learning Cloud will no longer be using Oracle Social Network (OSN) for comments.

Note: Data migration from OSN to the new comments functionality is not possible.

The admin comments experience has been substantially enhanced allowing far greater configurability around
enabling/disabling comments, and even being able to create multiple conversations per learning item. Additionally,
we distinguish between who (any self-service user or enrollee only) can comment, based on the type of learning item.
For example, comments on a course learning item detail page is accessible to all self-service users, whereas
comments on offerings are only available to active and completed enrollees via the enrollment detail page.
Attachments can be associated to comments as well, but not comment replies. We have allowed for fine grained
control on the learning item, allowing admins to disable comment on specific learning items altogether.

The effect on self-service users, is that on some catalog items, they may not see the comment action, while others
may have the ability to comment.

Ratings
Learners are able to rate learning only once they have an active, completed or withdrawn assignment.

In RUX, learners can now search through rating comments. Additionally, with the exception of self-service items,
learners will only be able to rate from enrollment detail page, not from catalog pages.

61 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Learning Communities

Community Classification
Communities can now be classified in four different types:
1. Category
2. Topic
3. Official
4. Self-Service
The first three are managed by the Administrator, while Self-Service communities are available for learners who are
community managers or owners.

The Self-Service community has been simplified to not support assignments. Only Official Communities can drive
assignments from within the community.

The administrator can create communities by type, similar to how they pick the Offering Delivery type. This type can
be selected using a drop-down linked to the Create button in the search results of community page.

Self Service Communities created before going to RUX will be migrated to official communities: Those having either
active required members or having access groups or having any assignments.

Category and Topic Communities have been created to categorize the entire learning catalog. There are categories
and sub-categories, similar to how items are categorized on Amazon.com.

Category and Topic Communities are the foundation to segment the Learning Catalog and browse it by category and
topic. At a future date this foundation will be used for browsing the catalog by category and topics.

Category Community
In the Category Community, you can add other Communities, such as Topic Communities, but not content like
courses and videos. An example of this could be a Management Training Community, which would be available for all
managers in the company. It could include Topic Communities like Handling employee requests, Leader skills, and
Work-life balance.

62 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Topic Community
One or more Topic Communities are typically found under the same Category Community. In the Topic Community
you place all the relevant content like Courses and Videos that apply to a specific topic.

For example, Handling Employee Requests could be one of the Topic Communities in the Management Training
Community. This Community has a number of videos and Courses in its Catalog like How to approve a purchase
order, How to handle employee's expense reports, and Dealing with vacation.

Each type of community includes the following constraints:

TYPE ASSIGNMENT MEMBER ADMIN CONVERSATIO SELF SERVICE CAN ADD


S ALLOWED CONTRIBUTI NS CONVERSATION OTHER
ONS S COMMUNITIES
ALLOWED

Category No No Yes No Official or Self-


Service or Topic

Topic No No Yes Yes Only Official or


Self-Service

Official Yes Yes Yes Yes Only Official or


Self-Service

Self- No Yes No Yes Only Official or


Service Self-Service

Note: Learner who is not a member of Closed Category community is able to see the catalog learning items in the
'Browse Catalog' pop-up on expanding the category community. It is advised not to create closed category/topic
communities until this is resolved in future releases.

63 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Manager self-service

My Team All Learning


RUX has focused on both simplifying and speeding up the manager’s experience when they are looking at their
team’s enrollments. When managers go to My Team – Learning, they will land on a page that shows them a listing of
their direct reports’ enrollments. The enrollments can be sorted by Due Date, or Learning Item Title.

We designed this page with the most common search parameters at the top of the page, because managers usually
will not need to use the additional search facets to find the enrollments they are looking for.

A manager can either drill into the specific enrollment for a learner by clicking the View Details link, or they can see
the learner’s transcript in Spotlight by clicking on the learner’s name.

Clicking the learning item title goes to catalog details page for catalog items.

Additionally, we’ve provided several ‘enrollment’ level actions directly from the enrollment row. These include: Email
Learner, Email Line Manager, Email Learner and Line Manager, View Approval Task, Edit Enrollment, and Mark
Completed (course enrollments only). These actions will be described in more detail in the My Team Actions section.

Lastly, there are some learn-specific actions a manager can take on behalf of his team from the page level Actions
drop-down list. These include Browse Catalog, Assign Learning to My Team, Request Noncatalog Learning for My
Team, and Record External Learning for My Team. These actions will be described in more detail in the My Team
Actions section.

64 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Responsive My Team > Learning > Search by Learner page

65 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
My Team Actions
Managers can perform the same actions in RUX as in the previous experience. However, we have adopted a new UI
pattern called Compact Guided Progress (CGP), which simplifies the manager’s experience. Additionally, we have
added a mass action from the My Team page. This allows a manager to assign learning directly from here without
having to navigate to the item in the learning catalog.

Note: Several learner self-service actions are no longer available from the My Team page and must be accessed from
the appropriate learner self-service pages.

Available Page Level Actions


The actions available to a manager on the page level actions drop-down list are Browse Catalog, Assign Learning to
My Team, Record External Learning to My Team, Request Non Catalog Learning to My Team.

Assign Learning Mass Action from My Team


In RUX, managers can assign learning directly from the page level action. Doing so requires them to select the
learning item they want to assign. Other than this added step, no attributes have changed in the manager Assign to
My Team work flow. Managers will notice an easier to use, faceted search to select and add learners to their
assignments.

Note: The select learner work flow requires managers to select the learners they want to assign this learning to by
selecting a check box to the left of the learner names. After selecting all the learners they want to assign, they click
Add Learners and then click Continue in the work flow. Once they do so, they will see a flag called Added, which
indicates that a learner has been added. At this point, the manager can perform another search for add additional
learners, or simply click Continue to verify who they have selected to assign the learning to.

Responsive Assign Learning to My Team page

66 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Request Noncatalog Learning for My Team
Managers are still able to record external learning for their team. They can do this for one or more people on their
team. The primary difference is that this experience is handled via the compact guided process UI component.

Record External Learning for My Team


Recording External Learning is new in RUX. As with learners, managers are able to record external learning for one or
more people on their team.

Responsive Record External Learning for My Team page

67 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Mark Bypass Completed
We are introducing the ability for managers to mark learners as “Bypass Complete” on course enrollments. For this to
be possible, the course must be configured to allow the manager to mark learners complete. Note: as with the admin
Bypass Complete action, this action acts only on the course, and withdraws the learner from any existing offerings
may have made progress on.

Managers can not bypass complete a required assignment by administrator. Manager can bypass complete
assignments appearing in My Team as follows:
a) Voluntary assignments created by anyone
b) Required assignments created by himself or any of his subordinates

Manager can mark the enrollment complete only when the enrollment is in the following statuses.
a) Requested
b) Pending Prerequisite
c) Active
d) Waitlisted
e) Content Complete
f) Pending Active

Assign to My Team from Learning Item


In addition to being able to perform a mass assignment from the My Team page, managers who are able to view the
learning catalog will be able to navigate to learning item detail pages and perform the Assign to My Team action from
here. Unlike the Assign to My Team action from My Team, managers will not be prompted to select the learning item
they want to assign, since they have already done so by navigating to the item in the learning catalog.

Responsive Assign Learning to My Team page

68 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Use case 2: Manager enrolls learner into learning
A manager enrolls their team into a learning that does not require approval or scheduling before the learners can
begin.

Scenario 1: A manager recently completed eLearning that she thought her whole team would benefit from; she
assigns the learning to her team and makes it a voluntary assignment. Her team can begin taking the learning
immediately. The manager initial learning assignment status is Requested.

Use case 2: Capture Demand, with optional approval on requesting learning


The Learner or Manager requests learning so that the learning department can capture future learning demand, and
plan future offerings based on that demand. Often, this demand capture includes approvals.

Scenario 1: A learner wants to take a self-development course next year to help her move into a new job, she finds the
item and requests it. The learner’s initial learning assignment status is Requested

Scenario 2: A manager wants ones of her employees to take a course to help her fill a skills gap she has. The manager
has identified a specialization her employee should take, and requests it on her employees’ behalf. The initial learning
status is Requested or Request Approved

Note: In the case of Manager Initial Learning Assignment Status, we also provide an option of setting the default
learning assignment status as request approved. This works well for organizations that still need to capture demand,
but empowers their managers to plan for their employees’ learning without requiring further approval.

Withdraw Learning
The withdraw action has remained similar to the way it has always been. One exception is that in the case of courses,
we allow the learner to select exactly what they want to withdraw from. We use default logic to provide the most
logical choice, but learners are able to change this. For example, in the case of a learner who has an active course
enrollment that has no offering enrollments, we do not show the option of what to withdraw from (since they can only
withdraw from the course). If a course has a primary offering and one or more non-primary offerings, we default the
Withdraw From drop-down list to show Course and All Offerings, but learners can switch this to Primary Offering
Only.

69 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Edit/Delete Enrollment
Another key enhancement added to RUX will allow for the editing of enrollments. Who can edit what and when
depends on a variety of factors including: learning record status (aka enrollment status), the configuration of the
learning item, access groups, who assigned the item, and who is attempting to edit that assignment.

Responsive Edit Enrollment page

70 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Use the table below to understand when a learner can edit in an enrollment.

* If the set-up is configured to require approval on submission - Show as an inline message at the top of the edit
enrollment form: If you continue, this request will be re-submitted for approval.

** If the set-up is configured to require approval on submission - Show as inline message at the top of the edit
enrollment form: This request has already been approved. If you continue, this request will be re-submitted for
approval.

CONTENT TYPE BROWSER ACTION

SCORM 1.2 New browser tab

SCORM 2004 New browser tab

AICC New browser tab

Web Link New browser tab

PDF New browser tab

Video Same browser tab

Assessment/Evaluation Same browser tab

71 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
View My Team Enrollment

Manager Viewing Enrollment Details for a Report


As mentioned, a manager can drill into the enrollment of one of their reports. The manager will see the Enrollment
Detail page as read-only. This means the manager will not be able to drill down into any activity details, view any
related materials or attachments marked for viewing by active, completed or withdrawn enrollees, or make progress
on this assignment in any way.

Available Enrollment Row Level Actions


The actions available to a manager on the row in the enrollment listing are: Email Learner, Email Manager, Email
Manager and Learner, Withdraw Learner, View Approval Task, Edit Enrollment, and Mark Completed (Bypass
complete course enrollments only).

These actions are constrained by the assignment status of the row selected. All actions are single select and therefore
the action can be performed only on a single assignment.

Email Learner, Email Line Manager, Email Learner and Line Manager

Manager can email a learner, line manager or learner and line manager by selecting a row. This opens a new mail with
the email id of the learner or line manager or both as the case may be. These three actions are available in all
assignment statuses.

72 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Responsive Search for Enrollments page showing the Actions menu options

73 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Withdraw Learner

Manager can withdraw enrollment for any person on their team using ‘Withdraw’ enrollment row level action. This
applies to voluntary enrollment by learner or a required or voluntary created by the manager and enrollment in non
terminal status. The withdraw action directs to Withdraw modal as seen below.

74 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
75 Business / Technical Brief / Responsive User Experience Features / Version 2.1
Copyright © 2022, Oracle and/or its affiliates / Public
Manager Viewing Offering Enrollment Details for a report
Managers will be able to drill down into View Details on an enrollment in the selected offering section to progress any
activities, view related materials that are limited to enrollees only, or drill into any activity details.

View Learning in Person Spotlight


Navigating to the Learner shows the manager the transcript view of the learner they drilled into. Note: to enable this,
the manager will need to be granted the security privilege called View Learning Assignment.

Select Learning from the Navigation (Transcript View)

76 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Responsive View Transcript page for the learner's manager

Drilling down into any enrollment will have the same effect as drilling into an enrollment from My Team –
Enrollments.

Note: The only page level action available from here is for the manager to Record External Learning.

77 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
e-Learning

Managing eLearning items


After running the Learn Migration job called "Rich Media Migration," the string for Self Service-Learning items
changes to eLearning Items. This eLearnng tab will only track videos and tutorials. The content titles are no longer
links, so the user should use the Preview button to review the content.

78 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
SCORM
Settings for Recorded Attempts and View Score: learner can now view recorded attempts, learner and
administrator can view score, if the admin has enabled these settings at the SCORM content level.

For these settings to show up, “Enable Scoring” needs to be enabled for SCORM content. It is enabled for
SCORM/AICC, if master score is defined (in SCORM meta-data), this field shows as checked and score populated, and
neither of these fields are editable and it provides the admin with additional recorded attempt and view score options.
If no score is set, all the options are hidden. Hidden for all other content types except for assessments.

If “Enable Scoring” is ticked, then the administrator is presented with the following setting options
1) Recorded Attempts: This is a drop down with below values
a. Single
b. Unlimited

The default value for “Recorded Attempts” can be setup through profile option
WLF_ROLLUP_FAILED_SCORM. If the profile value is ’N’ (the default), then content is ingested with
‘unlimited’ tries. If the profile value is Y, then it’s single.
2) Enable learning administrator to view the score: This is a check box
3) Enable learner to view the score: This is a check box

Note: Actual score is only shown when bypass complete is done on course and actual score is provided. If the learner
completes the offering activity, or if admin uses manage activities to set the actual score, it is not shown in the admin
UI. Score on learning record is not supported today unless manually set during bypass completion. It is only stored on
the assignment task / activity level.

Note: If you would like to understand how to Setup Responsive User Experience, please access this document:
Migrating Oracle Learning Cloud to Responsive User Experience

79 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Known Issues
 View Learning Item Detail
o When a learner completes 4 out of 5 activities, then, even 5th activity shows as started in enrollment
details > completion status. (30332138)
 My Team All Learning
o When a Manager navigates to my team, learning preview, filters offering status filter-'Requested, selects
the enrollment, enables the check box, verify actions menu, then, manager doesn't view 'View Approval
Task' option for enrollment in 'Pending fulfillment' status (for offering request). (30713709)
 eLearning
o When a learner searches for course, click on the activity link, then, in scoreboard section, total chapters &
completed chapters attributes are not displayed. (31413262)
 Specializations, Courses and Course Offerings
o When a learning specialist creates an assignment, URL option is available in Type drop down of Person
Number List pop-up. (32347351)
o When the learner searches for the course through specialization and tries to complete the web Link
activity, view offerings page is getting displayed (32308149)
 View Learning Item Detail
o When a learner accesses a tutorial section having Learning Item with published start date in the future or
published end date in the past, system is not showing message "There isn't any learning available for this
section right now. Try again later." (32330979)

80 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public
Connect with us

Call +1.800.ORACLE1 or visit oracle.com. Outside North America, find your local office at: oracle.com/contact.

blogs.oracle.com facebook.com/oracle twitter.com/oracle

Copyright © 2022, Oracle and/or its affiliates. All rights reserved. This document is Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be
provided for information purposes only, and the contents hereof are subject to change trademarks of their respective owners.
without notice. This document is not warranted to be error-free, nor subject to any other
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC
warranties or conditions, whether expressed orally or implied in law, including implied
trademarks are used under license and are trademarks or registered trademarks of SPARC
warranties and conditions of merchantability or fitness for a particular purpose. We
International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or
specifically disclaim any liability with respect to this document, and no contractual
registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open
obligations are formed either directly or indirectly by this document. This document
Group. 0120
may not be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without our prior written permission. Disclaimer: If you are unsure whether your data sheet needs a disclaimer, read the revenue
recognition policy. If you have further questions about your content and the disclaimer
This device has not been authorized as required by the rules of the Federal
requirements, e-mail REVREC_US@oracle.com.
Communications Commission. This device is not, and may not be, offered for sale or
lease, or sold or leased, until authorization is obtained.

81 Business / Technical Brief / Responsive User Experience Features / Version 2.1


Copyright © 2022, Oracle and/or its affiliates / Public

You might also like