Contract of Carriage

CONTRACT OF CARRIAGE
INCLUDES GUEST SERVICE PLAN &

TARMAC DELAY PLAN
UPDATED AS OF MARCH 24, 2022

SPIRIT AIRLINES CONTRACT OF CARRIAGE 1
TABLE OF CONTENTS
1. DEFINITIONS .................................................................................................................................... 3
2. RESERVATIONS ................................................................................................................................ 4
2.1 CONFIRMED RESERVATIONS ..............................................................................................................................4
2.2 REFUSAL TO SELL TRANSPORTATION ...................................................................................................................4
2.3 CHECK-IN ......................................................................................................................................................4
2.4 CANCELLATION OF RESERVATIONS ......................................................................................................................5
3. FARES .............................................................................................................................................. 6
3.1 GENERAL .......................................................................................................................................................6
3.2 CURRENCY/METHOD OF PAYMENT.....................................................................................................................6
3.3 GUEST INITIATED MODIFICATIONS ......................................................................................................................6
3.4 ROUTING.......................................................................................................................................................7
3.5 CHILDREN’S FARE ............................................................................................................................................7
4. ACCEPTANCE/REFUSAL OF GUESTS .................................................................................................. 7

4.1 IDENTIFICATION ..............................................................................................................................................7
4.2 TRAVEL REQUIREMENTS AND DOCUMENTATION ...................................................................................................7
4.3 CONDUCT/CONDITION .....................................................................................................................................8
4.4 REFUSAL TO TRANSPORT ..................................................................................................................................9
4.5 PRISONERS ..................................................................................................................................................10
4.6 GUESTS WITH DISABILITIES..............................................................................................................................10
4.7 COMMUNICABLE DISEASE ...............................................................................................................................11
4.8 RESPIRATORY ASSISTIVE DEVICES/PORTABLE OXYGEN CONCENTRATORS (POC)........................................................11
4.9 PREGNANCY .................................................................................................................................................11
4.10 GUESTS OF SIZE ............................................................................................................................................11
4.11 SEATS .........................................................................................................................................................12
5. ACCEPTANCE OF CHILDREN .............................................................................................................12

5.1 ACCOMPANIED CHILDREN ...............................................................................................................................12
5.2 UNACCOMPANIED CHILDREN ...........................................................................................................................12
5.3 INFANTS ......................................................................................................................................................14
5.4 CAR SEATS ...................................................................................................................................................14
5.5 STROLLERS ...................................................................................................................................................15
6. ACCEPTANCE OF ANIMALS ..............................................................................................................15
6.1 GENERAL .....................................................................................................................................................15
6.2 PET ANIMALS IN CABIN ..................................................................................................................................15
6.3 SERVICE ANIMALS .........................................................................................................................................16
6.4 ANIMALS CHECKED AS BAGGAGE .....................................................................................................................18
7. BAGGAGE .......................................................................................................................................18
7.1 GENERAL .....................................................................................................................................................18

7.2 CARRY-ON BAGGAGE ....................................................................................................................................18
7.3 CHECKED BAGGAGE .......................................................................................................................................20

7.4 FRAGILE AND PERISHABLE ITEMS ......................................................................................................................22

7.5 CONDITIONS FOR ACCEPTANCE OF SPECIAL ITEMS ...............................................................................................23
7.6 RESTRICTED ARTICLES ....................................................................................................................................36
7.7 LIMITATIONS OF LIABILITY ...............................................................................................................................37
7.8 PORTABLE ELECTRONIC DEVICES ......................................................................................................................40
8. SCHEDULE CHANGES, DELAYED FLIGHTS AND CANCELED FLIGHTS ...................................................41

8.1 SPIRIT AIRLINES RESPONSIBILITY FOR SCHEDULES AND OPERATIONS ........................................................................41
8.2 REBOOKING .................................................................................................................................................41
8.3 AMENITIES/SERVICES FOR GUESTS ...................................................................................................................42
9. DENIED BOARDING .........................................................................................................................42

9.1 VOLUNTARY .................................................................................................................................................42
9.2 INVOLUNTARY ..............................................................................................................................................42
9.3 EXCEPTIONS TO PAYMENT OF COMPENSATION FOR DENIED BOARDING ...................................................................42
9.4 DENIED BOARDING REGULATIONS ....................................................................................................................43
10. REFUNDS ........................................................................................................................................45
10.1 VOLUNTARY .................................................................................................................................................45

10.2 INVOLUNTARY ..............................................................................................................................................46
10.3 FOREIGN CURRENCY REFUNDS .........................................................................................................................46
10.4 REFUND CONTACTS .......................................................................................................................................46
11. NON-REVENUE GUESTS ...................................................................................................................46
12. DISCLAIMER OF CONSEQUENTIAL DAMAGES, MODIFICATIONS, AND LIMITATIONS OF LIABILITY .....47
12.1 DISCLAIMER OF CONSEQUENTIAL DAMAGES .......................................................................................................47

12.2 DISCLAIMER OF MODIFICATIONS ......................................................................................................................47
12.3 LIMITATIONS OF LIABILITY ...............................................................................................................................47
12.4 WAIVER/MODIFICATION OF TERMS OF CONTRACT OF CARRIAGE ...........................................................................47
13. CHOICE OF LAW AND VENUE...........................................................................................................47
14. SPIRIT AIRLINES TARMAC DELAY PLAN ............................................................................................48

15. SPIRIT AIRLINES GUEST SERVICE PLAN .............................................................................................49
1. Offer the Lowest Available Fare ...............................................................................................................50
2. Notify Guests of Known Delays, Cancellations and Diversions ................................................................50
3. Deliver Baggage On Time .........................................................................................................................51
4. Allow Reservations to be Held or Cancelled Without Payment ................................................................51
5. Provide Prompt Ticket Refunds ................................................................................................................51
6. Properly Accommodate Guests with Disabilities and Other Special Needs, including during Tarmac
Delays .......................................................................................................................................................52
7. Meet Guests’ Essential Needs during Lengthy On-Board Delays .............................................................52
8. Handling Denied Boarding Guests with Fairness and Consistency in the Case of Oversales....................53
9. Disclose Travel Itinerary, Cancellation Policies, Frequent Flyer Rules, Aircraft Seating Configurations and
Lavatory Availability.................................................................................................................................53
10. Notifying Consumers in a Timely Manner of Changes in Their Travel Itineraries ....................................53
11. Ensure Responsiveness to Guest Complaints ...........................................................................................54
12. Identify the Services to Mitigate Guest Inconveniences Resulting from Cancellations and
Misconnections ........................................................................................................................................54

A. Assistive Device means any piece of equipment that assists a guest with a disability to
hear, see, communicate, maneuver, or perform other functions of daily life, and may
include medical devices and medications.
B. Guest with Disabilities means any individual who has a physical or mental impairment
that, on a permanent or temporary basis, substantially limits one or more major life
activities, has a record of such an impairment, or is regarded as having such an
impairment.
C. Denied Boarding is used in Spirit’s Contract of Carriage to refer to a situation in which

more guests hold confirmed reservations than there are seats available (oversold flight)
for a specific flight on a specific date. In such situation, guests may be voluntarily or
involuntarily denied boarding in accordance with section 9 herein.
D. DOT means U.S. Department of Transportation.
E. FAA means U.S. Federal Aviation Administration.
F. IATA means International Air Transport Association.
G. Montreal Convention means the Convention for the Unification of Certain Rules for
International Carriage by Air, executed in Montreal, on May 28, 1999, including any
amendments thereto.
H. Reservation Credit(s) (future travel/flight credit or credit shell – these terms are all
interchangeable) are non-transferable and may only be used by a guest on the original
reservation. Your Reservation Credit will detail any applicable terms and conditions.
I. Spirit Airlines Guest Service Plan outlines Spirit’s policies and addresses circumstances
that may have an impact on our Guests’ travel plans, purchase decisions or overall
expectations.
J. Stopover means a voluntary interruption in the guest’s journey at an intermediate city

that isn’t the destination for longer than the time allowed for a layover.
K. TSA means U.S. Transportation Security Administration.
L. Warsaw Convention means the Convention for the Unification of Certain Rules Relating
to International Carriage by Air, executed in Warsaw, on October 12, 1929, including any
amendments thereto.

2.1 Confirmed Reservations

2.1.1. Guests who have purchased a reservation through the following methods hold a
confirmed reservation:
a. Direct bookings made with Spirit Airlines via Spirit's website

(www.spirit.com) or by contacting the Spirit Airlines Reservations Center
at 855-728-3555.
b. Travel agency or internet travel site bookings (purchased other than at

Spirit's website (www.spirit.com).
2.1.2. Confirmed Reservation Validity
No one shall be entitled to transportation without a confirmed reservation.

Subject to any applicable limitations or restrictions set forth herein, guests with
confirmed reservations will be entitled to transportation between airports of
origin and destination. Confirmed reservations are valid for the dates and
flights indicated in the reservation.
No reservation paid by credit card shall be considered a confirmed reservation if

the transaction is not accepted by the carrier for any reason, whether or not the
guest is notified that the reservation has been cancelled. Original credit card
used may be requested at check-in in order to confirm the reservation.
2.2 Refusal to Sell Transportation

2.2.1. Spirit may refuse to sell transportation to any person, including the following,
and may inform such persons that they are not permitted to purchase
transportation from Spirit:
a. Prior Misconduct – A person who has disrupted airline operations (at

Spirit or other airlines), mistreated employees (of Spirit or others), or has
not complied with Spirit’s policies or has otherwise violated this Contract
of Carriage.
b. Misconduct – A person who has committed a fraudulent act against Spirit.
2.3 Check-In
2.3.1. Guests are required to have a boarding pass in-hand by the check-in time limit
outlined in section 2.4.1.a. Check-in begins at least two (2) hours prior to
departure at the Spirit airport ticket counter or 24 hours prior to flight
departure on Spirit's website (www.spirit.com) if eligible for online check-in. A
Boarding Pass service charge will be applied to guests who choose to have their
boarding pass printed by an agent at domestic airports except West Palm Beach,
FL.
2.3.2. It is the guest’s responsibility to arrive at the airport with enough time to
complete check-in and security screening processes, taking into consideration
travel time both to and within the applicable airport, as well as processing
through the security check point.

a. For domestic flights, Spirit recommends that guests arrive at the airport at
least two (2) hours prior to (original) scheduled departure.
b. For international flights, Spirit recommends that guests arrive at the

airport at least three (3) hours prior to (original) scheduled departure.
2.3.3. Guests wanting to check baggage may do so at the ticket counter once airport
check-in begins. Baggage will not be accepted more than four (4) hours before
scheduled departure time. Baggage must be checked at the ticket counter at
least 45 minutes prior to the (original) scheduled departure time for all
domestic flights, and 60 minutes for all international flights including U.S.V.I.
flights. Guests who present baggage after this time limit may be refused
transportation. In the event that baggage is accepted after this time limit, the
guest waives any claim for interim expenses (See section 7.3.6.) that result from
the delay in delivery and will be liable for any applicable delivery costs if the bag
is not carried on the same flight as the guest.
2.4 Cancellation of Reservations

2.4.1. All reservations and seat assignments are subject to cancellation without notice
if:
a. The guest does not have a boarding pass in-hand at least 45 minutes prior
to the (original) scheduled departure time for all domestic flights, and 60
minutes prior to the (original) scheduled departure time for all
international flights including U.S.V.I. flights.
b. The guest fails to make themself available for boarding at the gate at least
15 minutes prior to (original) scheduled departure time for domestic
flights; or 30 minutes prior to the (original) scheduled departure time for
international flights even if the guest has already checked in for the flight
at a location designated for check-in.
In the event of a delay, guests are recommended to remain in the gate

area for updates and possible early departures. Spirit shall not be liable to
any guest who misses a flight, which departed earlier than the estimated
departure time posted for the delay.
c. The guest fails to travel on any flight segment of a booked itinerary and
fails to modify/cancel their reservation prior to the time limit outlined in
section 3.3. In such instances, all subsequent flight segments on the
itinerary will be cancelled.
d. Such action is necessary to comply with any governmental regulation or

direction, or to comply with any governmental request for emergency
transportation in connection with the national defense.
e. The guest has been informed that he/she is not permitted to purchase
transportation from Spirit.
2.4.2. If Spirit refuses to transport the guest for any of the reasons stated above, the
guest would not be eligible for denied boarding compensation.

3.1 General
Fares are subject to change until purchased. All domestic and international fares
are per guest for each way of travel and include the base fare plus any applicable
taxes, fees and surcharges; however, certain foreign countries may charge
additional taxes and fees that are collected directly by the local government or local
airport authority upon arrival or departure. Additional Spirit optional services may
apply.
Spirit offers a range of fares and on certain discount fares, availability may be
limited, and restrictions may apply. Subject to certain exceptions and/or restrictions
set forth hereinafter, all reservations are non-refundable. All Spirit reservations are
non-transferable.
3.2 Currency/Method of Payment

3.2.1. All fares and charges are listed in United States dollars (USD).
3.2.2. Spirit does NOT accept cash, traveler’s checks, certified (cashier’s) checks, and
money orders at certain domestic and international airports. At such airports,
Spirit will accept credit/debit cards only. For further information, please visit
www.spirit.com at https://customersupport.spirit.com/hc/en-
us/articles/217154817-Can-I-pay-with-cash-.
NOTE: Cash conversion kiosks (operated and independently managed by

companies not affiliated with Spirit Airlines) may be available at some airport
locations. In no event shall Spirit Airlines be liable for any direct, indirect,
incidental or consequential damage arising out of the use of such cash
conversion machines.
3.3 Guest Initiated Modifications

3.3.1. Changes to an itinerary must be made at least 45 minutes prior to the (original)
scheduled departure time for all domestic flights, and 60 minutes prior to the
(original) scheduled departure time for all International flights including U.S.V.I.
flights (See section 2.4.1.a.). Online changes must be made at least one hour
prior to the (original) scheduled departure.
Itinerary changes are subject to a per guest service charge, plus any difference
in airfare for the alternate requested date(s) or flight(s), and any difference in
government taxes and fees. With the exception of optional service charges for
carry-on bags and/or first and second checked bags, any difference in carrier’s
optional service charges may also apply.
3.3.2. Cancellations to an itinerary must be made at least 45 minutes prior to the

(original) scheduled departure time for all domestic flights, and 60 minutes prior
to the (original) scheduled departure time for all International flights including
U.S.V.I. flights (See section 2.4.1.a.). Online changes must be made at least one
hour prior to the (original) scheduled departure.

Itinerary changes are subject to a per guest service charge. A Reservation Credit
for future travel on Spirit may be issued if any remaining value exists. Certain
carrier charges may be excluded from the value of the credit. All Reservation
Credits are non-transferable, must be booked prior to expiration, and have no
cash value. Taxes and fees will not be refunded except when required by
applicable law and when requested. Failure to cancel prior to the time limit
specified above will result in forfeiture of fare.
3.3.3. All Spirit fares and optional services are purchased as non-refundable; however,
a refund will be allowed if a reservation is canceled within 24 hours of initial
booking, provided the reservation was made seven (7) days (168 hours) or more
prior to the flight’s scheduled departure.
3.3.4. Optional services may be purchased separately during the booking process by
calling Reservations, on spirit.com or at the airports. Click here for optional
services.
3.4 Routing
A fare applies only to the following:
3.4.1. Transportation between airports via the intermediate cities, if any, specified by
Spirit in reference to that fare.
3.4.2. Reservations may not be issued or accepted for transportation that will either
originate or terminate at an airport other than the airport for which the fares
are published.
3.5 Children’s Fare

Spirit Airlines does not offer children fares.
4.1 Identification
A guest who refuses or fails to produce identification upon request may be denied
service.
4.2 Travel Requirements and Documentation

The guest shall comply with all laws, regulations, orders, demands, or travel
requirements (including but not limited to passports, visas, and health/immunization
requirements) of countries to be flown from, into, or over, and with all rules,
regulations, and instructions of Spirit.
4.2.1 Spirit shall not be liable for:
a. any aid or information given by any agent or employee of Spirit to any

guest in connection with obtaining necessary documents or complying with
such laws, regulations, orders, demands, requirements, or instructions,
whether given orally, in writing, or otherwise;

b. the consequences to any guest resulting from his/her failure to obtain such
documents or to comply with such laws, regulations, orders, demands,
requirements, or instructions;
c. any expenses incurred due to the guest's failure to comply with this
provision.
4.2.2 Spirit reserves, in its sole discretion, the right to refuse carriage to any guest
who has not, in the judgment of Spirit, complied with applicable laws and
regulations and Spirit policies.
4.2.3 The guest agrees to pay the applicable fare whenever Spirit, on government
order, is required to return a guest to his or her point of origin or elsewhere due
to the guest's inadmissibility into or deportation from a country, whether of
transit or of destination.
4.2.4 Spirit reserves the right to hold, photocopy, or otherwise make an image
reproduction of a travel document presented by any guest and accepted by
Spirit as a condition of boarding.
4.3 Conduct/Condition
4.3.1. A guest shall not be permitted to board the aircraft or may be required to leave
an aircraft if that guest:
a. is disorderly, abusive, violent, or their conduct creates an unreasonable

risk of offense or annoyance to other guests;
b. appears to be intoxicated or under the influence of drugs;
c. interferes or attempts to interfere with any member of the flight crew in

the pursuit of his/her duties, or fails to obey lawful instructions of flight
crew members;
d. is or is perceived by the flight crew to pose a security threat or risk of

harm or damage to the airline, its aircraft or property, and/or other
guests, or their property;
e. has a contagious disease that is transmissible during the normal course

of a flight, e.g., chicken pox;
f. is unable or unwilling to sit in a seat with a seat belt fastened during the
normal course of a flight;
g. is barefoot or inadequately clothed, or whose clothing is lewd, obscene,

or offensive in nature; or
h. has an offensive odor unless caused by a qualified disability.
4.3.2. If a guest is not permitted to board and/or required to leave an aircraft for
safety and/or regulatory reasons under paragraph 4.3 and its sub sections, the
guest will not be eligible for a refund.

4.3.3. Diversion of Aircraft - If Spirit is required to divert an aircraft to land at a

location other than its intended destination, return an aircraft to a gate during
taxi prior to takeoff or if a flight is delayed due to a passenger's disruptive or
disorderly conduct, Spirit will be entitled to reimbursement from the passenger
for the additional costs that Spirit incurs for such incidents including, but not
limited to, costs to accommodate other passengers, excess crew and ground
handling costs, fuel and fees. The amount due will be as determined by Spirit.
4.4 Refusal to Transport

Spirit may refuse to transport, or remove from any flight, any guest for the following
reasons:
4.4.1. Compliance with any government regulation or with government request for
emergency transportation in connection with national defense or national
disasters (actual, threatened, or reported).
4.4.2. Whenever necessary or advisable by reason of weather or other conditions

beyond its control (including, without limitation, acts of God, labor
disturbances, strikes, civil commotions, embargoes, wars, hostilities, or
disturbances) actual, threatened, or reported.
4.4.3. Refusal by a guest to permit a search of person or property for explosives, or for
deadly or dangerous weapons, articles, or substances.
4.4.4. Spirit may refuse to transport any guest who is traveling across any
international boundary if:
4.4.4.1. the travel documents of such guest are not in order;
4.4.4.2. for any reason, such guest's embarkation from, transit through or
entry into any country from, thru, or to which such guest desires
transportation would be unlawful; or
4.4.4.3. such guest fails or refuses to comply with the rules and regulations of
Spirit.
4.4.5. All guests are required to wear an appropriate face covering while at the
airport, on the jet bridge, and onboard the aircraft.
All face coverings must:
• Snugly cover the nose and mouth and be secure under the chin, and
• Have at least two layers of fabric (e.g., disposable non-medical face mask,
multi-layered cloth face covering)
The following items are not considered appropriate face coverings:
• Open-chin triangle bandanas
• Face coverings containing valves or mesh material
• Face shields

4.4.5.1. Exceptions:
The following guests may be exempt from the face covering

requirements:
• Children under the age of two; and
• Guests who cannot wear or safely wear an appropriate face mask

due to a disability recognized by the Americans
with Disabilities Act (ADA) who meet certain criteria. Additional
information regarding this exemption can be found at our COVID-
19 FAQ page under “I have an upcoming flight and cannot wear a
face mask due to a disability.”
NOTE: This exemption is narrowly interpreted and will be vetted

through a strict approval process. Spirit will not allow a
guest onboard who simply does not want to wear a mask
because they find mask-wearing difficult.
4.5 Prisoners
Spirit Airlines will not transport prisoners in the custody of law enforcement under any
circumstances with or without restraints.
4.6 Guests with Disabilities

All guests with disabilities will be provided transportation except when refused
transportation per the FAA Regulations regarding safety. Guests with disabilities need
not give advance notice. A 48-hour advance notice is only required for the services,
equipment, and accommodations stated in the DOT's 14 CFR part 382.27 (c) regarding
nondiscrimination on the basis of a disability in air travel.
4.6.1. Attendants
Guests with disabilities are not required to travel with an attendant unless it is
determined by the carrier that an attendant is essential for safety as stated in
the DOT's 14 C.F.R. part 382.29 regarding nondiscrimination on the basis of a
disability in air travel. Spirit personnel are not obligated to provide special
assistance for personal needs (e.g., assistance in actual eating, assistance within
the restroom, provision of medical services).
NOTE: Attendants must be at least 15 years of age at the time of travel.
4.6.2. Medical Certificates
If there is reasonable doubt that a guest can complete their flight safely, without
requiring extraordinary medical assistance during flight, a medical certificate
may be required in order for the guest to travel. A medical certificate is a
written statement from a doctor asserting that an individual is capable of
completing a flight safely, without requiring extraordinary medical assistance
during flight. Medical certificate must be dated within 10 days of the guest’s
departure flight.

4.7 Communicable Disease

If a guest has a disease that is potentially transmissible during flight, a medical
certificate is required and must state that the guest’s condition would not be
communicable to other guests during the normal course of the flight. If it is potentially
transmissible during the flight, but this can be prevented if certain conditions or
precautions are implemented, the certificate would have to describe those conditions or
precautions. In such instances, Spirit will put forth reasonable effort to carry out these
measures, however, if Spirit is unable to do so, the guest will not be permitted to travel.
A medical certificate in the situation of a communicable disease must be dated within
10 days of the flight for which the guest intends to travel (not 10 days prior to the
guest’s initial departure flight).
4.8 Respiratory Assistive Devices/Portable Oxygen Concentrators (POC)

Certain respiratory assistive devices (including portable oxygen concentrators,
respirators, and ventilators) which are approved by the FAA for use in flight may be used
on board Spirit Airlines aircraft. Guests using such permitted devices must do so strictly
in accordance with applicable regulations, including the carriage of sufficient batteries.
Spirit Airlines personnel are not trained to assist with or operate such devices.
Guests are encouraged to review any applicable requirements by referring to Spirit's

website (www.spirit.com) or by contacting Spirit Airlines Reservations at 855-728-3555.
It is also recommended that the guest call Spirit Airlines Reservations at least 48 hours
before scheduled departure, to have it documented that the guest will be traveling with
and using a respiratory assistive device onboard. To use a POC on board, guests must
have an FAA approved POC. For more information, please review Portable Oxygen
Concentrators within the Special Items Chart in 7.5.
4.9 Pregnancy
Guests who are pregnant are urged to consult with their physician on whether it is safe
to travel by air, including with due consideration the possibility of turbulence, cabin
pressurization, significantly increased risk of deep vein thrombosis associated with
pregnancy, and lack of ready access to medical care. This is particularly important for
women in their ninth month of pregnancy, who are urged to obtain an examination
from her physician shortly before flying to confirm that flying by air will be
safe. Women with a history of complications or premature delivery should not fly at
all. By travelling with Spirit, pregnant women acknowledge and accept these risks.
4.10 Guests of Size

Additional Seat Purchase – The purchase of more than one seat for use by a single guest
is required to accommodate a guest of size who encroaches on an adjacent seat area
and/or is unable to sit in a single seat with the armrests lowered.
4.10.1. The guest of size can either purchase a seat assignment in a Big Front Seat or
purchase another reservation for an additional seat on the aircraft. Please see
section 4.11.2 for information related to seatbelt extensions and inflatable
seatbelts.
4.10.2. If there are no available seats on the aircraft, the guest will be booked on Spirit’s
next available flight or the reservation will be refunded.

4.11 Seats
4.11.1 It is the guest’s responsibility to notify Spirit of a unique seating need. In
accordance with the Contract of Carriage, Spirit may refuse to transport
individuals who are unable or unwilling to comply with Spirit’s seating
requirements.
4.11.2 Inflatable Seatbelts
Inflatable seatbelts are located on Spirit’s Airbus A319, A320, and A321 aircraft,
which includes some Big Front Seats (For additional information related to
inflatable seatbelt locations, click here.). Any guest who occupies a seat that is
equipped with an inflatable seatbelt must have their seatbelt securely fastened
(buckled low and tight) around the guest’s lap. Additionally, any guest traveling
with a lap child or service animal that will sit in the guest’s lap shall not be
permitted to occupy a seat equipped with an inflatable seatbelt. Car seats may
not be accommodated in any seat equipped with an inflatable seatbelt.
If a crew member determines that the guest cannot be safely accommodated as

indicated above, he/she will attempt to reseat the guest and, if the original seat
was purchased, the guest will be entitled to a refund for the optional service
charge paid for such seat.
NOTE: Seatbelt extensions may not be used in any seat equipped with an
inflatable seatbelt.
5.1 Accompanied Children

Accompanied children are accepted for transportation on both domestic and
international flights as follows:
5.1.1. Children under 15 years of age are accepted when accompanied on the same
flight by another guest who is at least 15 years of age.
5.1.2. For travel to/from an international destination, all children, regardless of age,
are required to have a valid passport and all foreign government documentation
required for entry into and departure from the foreign country. These
documents must be provided to Spirit at time of check in. It is the guest’s
responsibility to verify foreign government documentation and entry
requirements.
5.2 Unaccompanied Children

Unaccompanied children are accepted for transportation only on domestic flights as
follows:
5.2.1. For travel wholly within the United States and its territories, children at least 5
years of age through 14 years of age are accepted for unaccompanied travel on
Spirit flights that do not involve a scheduled change of aircraft (i.e., connecting
flights). Unaccompanied children will not be accepted for travel on connecting
flights or for travel on international flights.
5.2.2. Children less than 5 years of age will not be accepted for unaccompanied travel.
5.2.3. Spirit does not accept unaccompanied children for travel to/from international
destinations.
5.2.4. Young adults aged 15 or older are permitted to travel alone domestically and
internationally. For international travel, they are required to have a valid
passport and any other documents required by the country they are traveling
to.
5.2.5. A service charge will apply for each unaccompanied child per way of travel,
which includes Federal Excise Tax required to be collected and remitted to the
U.S. government.
5.2.6. All travel by unaccompanied children must be on flights on which the child holds
a confirmed reservation.
5.2.7. Gate Passes and Handling Procedures for Unaccompanied Minors
5.2.7.1. All unaccompanied children must check in at the airport ticket

counter with his/her parent or other responsible adult. Online check-
in is not available for unaccompanied children.
Be sure to arrive to the airport early in order to complete the required

documentation and to see the child safely through security screening
(when permitted by airport) and identify the child to the gate agent
for the boarding process.
5.2.7.2. The adult must remain at the airport until 15 minutes after the flight
takes off.
5.2.7.3. Spirit must be provided the name and phone number of the parent or
other responsible adult who will meet the child upon deplaning. The
Guest Service Agent documents the information on an
Unaccompanied Minor form, and places a copy of this information
into a pouch. The pouch is then placed around the child’s neck to
identify to the Flight Attendants that the child is traveling alone as an
unaccompanied minor.
If the minor(s) is not met upon arrival by the individual responsible for
meeting the minor(s), Spirit shall take whatever action deemed
necessary by Spirit to ensure the minor(s) safe custody, including the
return of the minor(s) to the airport of departure. The responsible
adult who accompanied the minor(s) to the departure airport shall be
responsible to reimburse Spirit for any and all expenses incurred by
such actions.
5.2.7.4. The person dropping off the child must obtain a gate pass at the
airport ticket counter (where permitted), then escort the child to the
gate. The person picking up the child must obtain a gate pass at the
airport ticket counter (where permitted) to proceed to the gate for
the arrival of the flight. Spirit Airlines requires a photo Identification

from the person(s) designated to meet the minor at the destination

and will not release the child to anyone else.
Gate passes are only provided for an escort of an Unaccompanied

Minor and for people who require assistance. Gate passes are not
issued to anyone who requests a gate pass; there must be a valid
reason. TSA requirements/security restrictions may vary based on the
airport; thus, gate passes will be issued dependent on the current
airport security/TSA guidelines.
5.3 Infants
5.3.1. Spirit encourages all adults traveling with children under the age of two (2) to
purchase a seat for the child and secure the child in an FAA approved car seat. A
paying adult guest may carry on his or her lap one infant over seven (7) days and
under two (2) years of age (24 months). Once a child reaches their second
birthday, they are no longer permitted to travel as a lap child. Spirit reserves the
right to request documented proof of age for any traveler 2 years of age or
younger. Please be prepared to provide documentation (birth certificate,
passport, etc.) upon request.
5.3.2. If space is available after boarding, or if a separate reservation has been

purchased for an infant over seven (7) days and under two (2) years of age, the
infant may travel in a separate seat, provided that the infant must be securely
placed in an FAA approved child restraint system (car seat) which meets the
guidelines in section 5.4.
5.3.3. An infant, age seven (7) days or less or an infant requiring an incubator or other
life-support systems shall not be accepted for travel on Spirit.
5.4 Car Seats

One (1) car seat will be accepted per child as checked baggage at no charge. These items
are not considered part of the guest’s baggage allowance.
Car seats may be carried on board the aircraft if a seat has been purchased for the child;
one (1) child per car seat. To be accepted for use on board, car seats must be FAA
approved and conform to the following guidelines:
5.4.1. Child Seats manufactured before 2/26/1985 must bear the label "This child
restraint system conforms to all applicable federal motor vehicle safety
standards."
5.4.2. Child Seats manufactured after 2/25/1985 must bear the following two labels:
1) “This child restraint system conforms to all applicable federal motor

vehicle safety standards” and,
2) “This restraint is certified for use in motor vehicles and aircraft.”
5.4.3. Child Seats bearing the approval of a foreign government or seats

manufactured under the standards of the United Nations are also acceptable.

NOTE: Car seats may not occupy a seat in an exit row, the row in front of or behind an
exit row, or any seat equipped with an inflatable seat belt.
Some FAA approved car seats may not always fit in certain Spirit Airlines aircraft seats
(see minimum seating dimensions below). Depending on the type of aircraft, Spirit
Airlines will either try to re-seat the guest or re-accommodate them. If the car seat is
not able to be safely accommodated on the aircraft (e.g., car seat too large for the
aircraft seat) and the guest has purchased an extra seat which cannot be utilized, a
refund will be issued without penalty.
Spirit Airlines minimum seating dimensions can be found by visiting Spirit’s website at
https://customersupport.spirit.com/hc/en-us/articles/202096526-Can-I-bring-my-child-
s-car-seat-and-or-stroller-onboard-.
NOTE: Car seats that exceed these dimensions may not fit or be safely accommodated
on Spirit Airlines seats.
5.4.4. CARES Child Aviation Restraint Systems are acceptable for use on board as an
alternative to a car seat. A CARES device is a child safety harness that has
been approved by the FAA to be used for aviation use only.
5.5 Strollers
One (1) stroller (i.e., collapsible stroller, compact folding stroller, or folding wagon) will
be accepted per child as checked baggage at no charge. These items are not considered
part of the guest’s baggage allowance.
If the one (1) stroller is a compact folding stroller that fits within the carry-on size
dimensions in section 7.2.3, it may be accepted as a carry-on item granted the stroller is
collapsed prior to boarding and not used onboard the aircraft. The stroller must be
stowed in the overhead bin with the wheels up to prevent rolling.
6.1 General
The guest assumes full responsibility for the conduct of his or her accompanying pet or
service animal. In the event Spirit incurs any loss, damage, delay, expense or legal
liability of any kind in connection with the transport of such animal, the guest accepts
full liability for any sums incurred.
6.2 Pet Animals in Cabin

Transportation of pet animals in cabin must meet the following conditions:
On domestic flights (between two points within the United States or between the
United States and its territories), for an extra charge, Spirit will only accept
domesticated dogs, cats and in some cities rabbits and small household birds (including
parrots, finches, canaries and parakeets). Birds that are not considered household birds
and will not be accepted are farm poultry, waterfowl, game birds, birds of prey, or
flightless birds. Guests traveling to/from U.S territories are responsible for checking with
the local government for specific laws or regulations regarding the acceptance of pets,
including furnishing valid health and rabies vaccination certificates. Rabbits and birds
are not accepted to and from cities in Puerto Rico and the U.S.V.I. For additional
information please contact Spirit Guest Service at 855-728-3555.
Spirit Airlines does NOT accept pets in cabin for travel on international flights except in
the case of service animals when permitted by the international destination and
provided the guest complies with the requirements in section 6.3, including any specific
requirement(s) of the international destination.
Spirit will accept pets for transportation in the guest cabin under the following
conditions:
1) The animal is harmless, not offensive, odorless, and requires no attention during
transit.
2) The container must be inspected and approved by Spirit and able to fit
underneath the seat in front of the guest traveling with the animal. (Maximum
container size is 18” x 14” x 9” (45.72 cm x 35.56 cm x 22.86 cm) in overall
dimensions (L x W x H). The combined weight of the pet and carrier may not
exceed 40 pounds (18.14 kg). The pet must be able to stand and turn around in
the container.
3) Only one (1) pet container, per guest with a confirmed reservation is permitted. A
maximum of two (2) similar pets (e.g., two dogs, two cats) may travel in one (1)
container provided the animals are small enough to be accommodated in one (1)
pet carrier. The pet(s) may NOT be removed from the container during transit.
4) A maximum of six (6) pet containers are allowed per aircraft cabin.
5) In the event the animal becomes offensive or causes a disturbance during transit,
the pet will be removed at the first en route stop.
6) Spirit assumes no responsibility for the impaired health or death of the animal.
7) There is a service charge for each pet carrier.
8) Unaccompanied Minors are not permitted to travel with pets.
9) A pet carrier containing a pet counts towards the guest’s carryon baggage
allowance.
6.3 Service Animals

Spirit accepts for transportation, without charge, service dogs if they meet the
requirements detailed in this section. No other type of animal will be accepted.
A service animal is defined as a dog, regardless of breed or type, that is individually

trained to do work or perform tasks for the benefit of a qualified individual with a
disability, including a physical, sensory, psychiatric, intellectual, or other mental
disability.
Spirit reserves the right to ask if an animal is needed to provide assistance for a
disability. Our team members are trained to ask certain questions to determine if an
animal is a service animal.

NOTE: More than two (2) service animals per guest will not be accepted.
6.3.1. Service Animal Accommodation
The service dog must be accommodated in accordance with FAA safety

regulations.
The service dog must be able to fit on your lap if the dog is smaller than a two-
year-old child, or fit within your foot space without blocking the egress of any
other guest. If the dog is in a pet carrier, the pet carrier requirements in
section 6.2 must be met.
Spirit will make every reasonable effort to accommodate the guest in the
event that the assistance of up to two (2) service dogs is required. If the dogs
cannot be accommodated together at a single passenger seat or if a dog is too
large to be safely accommodated, the guest may purchase an additional
reservation(s), so that the dog(s) can be accommodated in accordance with
FAA safety regulations, or the guest may be accommodated on a later flight
where more seats are available.
6.3.2. Service Animal Air Transportation Form and Advance Notice
Effective February 15, 2021, to travel with a service dog, you must submit the
U.S. Department of Transportation (DOT) Service Animal Air Transportation
Form attesting to the dog’s health, training, and behavior at least 48 hours
before your flight. Spirit’s Guest Care Department will notify you upon
document approval.
The form may be completed at the airport if you purchased your reservation
within 48 hours of departure. Be sure to arrive early.
Instructions:
1. Download the Service Animal Air Transportation Form at
www.spirit.com/serviceanimals.
2. Read and complete the form.
NOTE: Two (2) forms are required if traveling with two (2) service dogs.
3. Submit the form(s) at http://www.spirit.com/submitserviceanimaldocat
least 48 hours before the flight.
NOTE: Guest Care will notify you upon document approval.
4. Keep the form with you for the entire duration of your trip.
NOTE: The form must be submitted for each reservation as they are not kept
on file.
6.3.3. International Travel
For international travel, depending on the international destination, specific

documentation regarding the service dog may be required. Guests are
responsible for checking with the destination country for rules of acceptance
of service animals as certain countries have restrictions and/or quarantine

guidelines. For additional information please contact Spirit Guest Care at 855-
728-3555.
6.3.4. Animal Behavior
The service dog must remain under the control of its handler. If at any time
the dog shows signs that it will cause a disruption in the cabin, it has not been
trained to function as a service animal in a public setting, or any signs of
aggression, it will not be allowed to travel.
6.3.5. Emotional Support Animals and Service Animals in Training
Spirit accepts emotional support animals and service animals in training for
transportation as a pet in cabin for an extra charge. The animals must meet all
the applicable pet in cabin conditions detailed in section 6.2.
6.3.6. Search and Rescue Animals
Animals trained to detect explosives or trained for search and rescue on

official duty status may be transported. Spirit Airlines reserves the right to
request documentation.
6.4 Animals Checked as Baggage

Spirit Airlines does NOT accept animals as cargo or as checked baggage.
7.1 General
7.1.1. All baggage charges are non-refundable and may be paid in advance or at the
airport. Certain countries may require taxes be collected on baggage charges.
In such instances in addition to any other applicable charges set forth herein,
such taxes will be collected by Spirit and paid to the taxing authority or as
required under local regulations. In the event of a modification of an itinerary,
the guest may have to pay any applicable increase in baggage charges. See
section 3.3 for further information.
7.1.2. Baggage charges are applicable per item, per way of travel, with the exception
of stopovers and reservations purchased with multiple individual flight
segments rather than as a valid connecting flight within the Spirit reservation
system. In such instances, baggage charges are applicable per item, per
individual flight segment. It is the guest’s responsibility to claim their checked
item(s) at each point of stopover. The item(s) must then be re-checked at the
ticket counter prior to boarding the next flight segment on the reservation.
Spirit is not liable for baggage which is not transferred due to the purchase of a
non-valid connection.
7.2 Carry-On Baggage

7.2.1. One (1) carry-on bag is permitted in the aircraft cabin for a charge.

7.2.2. Spirit Airlines guests may bring one (1) carry-on bag plus one (1) personal item
(such as a purse, laptop computer, backpack, or duty free item) on board
providing they meet the size limitations listed in sections 7.2.3 and 7.2.4.
7.2.3. Carry-on baggage must fit into an overhead bin or under-seat space and not be
more than 22 inches by 18 inches by 10 inches (56 cm x 46 cm x 25 cm)
including handles and wheels. Pieces exceeding these dimensions must become
checked baggage.
7.2.4. Personal items may not exceed the dimensions of 18 inches by 14 inches by 8
inches (45 cm x 35 cm x 20 cm) including handles and wheels. Any item that
exceeds these dimensions is no longer considered a personal item and a carry-
on or checked bag charge will apply.
7.2.5. The following items do not count towards a guest’s carry-on allowance.
Although these articles are exempt from carry-on limitations, they must be
properly stowed for ground movement, takeoff and landing.
These exempt articles include, but are not necessarily limited to the following:
a) Assist pet carrier when traveling with assist/service animal
b) Camera
c) Crutches/Canes/Braces or other prosthetic device upon which the guest is
dependent
d) Guest assistive devices & service animals
e) Food for consumption on board the flight
f) Infant bag, when traveling with the infant
g) Infant/Child Car Seats, when the child is carried in the seat
h) One Duty Free box or bag containing Duty Free items
i) Outer garments (coats/hats/wraps)
j) Reading material for the flight
k) One collapsible stroller, compact folding stroller, or folding wagon, when
the child is traveling. See section 5.5 for further information.
l) Umbrella
7.2.6. Spirit may require that a carry-on be checked as baggage if the item cannot be
safely stowed or if it doesn’t comply with Spirit’s baggage policies set forth
herein. Excess items will be charged according to checked baggage charges.
7.2.7. Seat Baggage
An item of baggage may occupy a seat, subject to applicable regulations,

provided the guest accompanies the property, the item meets specified
dimensions, the item can be properly secured by the seatbelt, reservations are
made in advance, and the applicable fare is paid. Items accepted as seat
baggage cannot block placards or signs.

Animals are NOT accepted as seat baggage.
7.3 Checked Baggage

7.3.1. Charges apply for all checked baggage. Spirit Airlines allows up to five checked
bags/items per paying guest (restrictions may apply to certain destinations and
during specific times of the year).
7.3.2. Checked Baggage Size and Weight Restrictions:
7.3.2.1. Any checked baggage that exceeds the standard size and weight limit
including handles and wheels is subject to excess baggage charges in
addition to the standard checked baggage charge (a standard checked
bag is defined as a bag not exceeding 62 linear inches in overall
dimensions (Length + Width + Height) and 40 pounds in weight).
7.3.2.2. Spirit Airlines will not accept baggage that weighs more than 100
pounds with the exception of mobility aid devices and musical
instruments (For more information on musical instruments see the
Special Items chart in section 7.5).
7.3.2.3. With the exception of certain items, Spirit Airlines will not accept
baggage that measures more than 80 linear inches in overall
dimensions (Length + Width + Height).
7.3.2.4. From December 1st to January 10th, the following restrictions apply to
guests flying to and from international destinations (except Lima, Peru
see section 7.3.2.5, and Colombia and Ecuador see section 7.3.2.6).
Guests may check one (1) item and may purchase additional checked
items on a first-come first-serve basis based on inventory.
Overweight baggage is subject to overweight baggage charges.
Oversized items up to 80 linear inches in overall dimensions (203 cm)
are permitted and are subject to oversized baggage charges.
7.3.2.5. When traveling to and from Lima, Peru, guests may check one (1) item
and may purchase additional checked items on a first-come first-serve
basis based on inventory. Overweight baggage is subject to
overweight baggage charges. With the exception of Bicycles, Ski
Equipment, Surfboards, and Javelin/Vaulting Pole Equipment as stated
in section 7.5, items measuring more than 80 linear inches in overall
dimensions will not be accepted. From December 1st to January 10th,
any item (including those listed above) will not be accepted if the
item(s) exceeds 80 linear inches.
7.3.2.6. When traveling to and from Colombia and Ecuador, guests may check
one (1) item and may purchase additional checked items on a first-
come first-serve basis based on inventory. Checked items are subject
to overweight and oversized charges.
7.3.3. Spirit will check baggage for a guest with a valid reservation subject to the
following conditions:

7.3.3.1 Baggage must be checked at the airport in advance of flight

departures as described in section 2.3.3.
7.3.3.2 Name identification is required on the outside of all baggage. Spirit

recommends placing identification, including phone number, on the
inside as well.
7.3.4 Baggage will only be checked to:
7.3.4.1 To the guest’s final destination or to the guest’s next airport of

stopover.
7.3.4.2 Spirit will refuse to transport or will remove at any airport, baggage
that a guest refuses to submit for inspection. Spirit may refuse to
transport a guest's baggage on any flight other than the flight carrying
the guest.
7.3.5 Delayed, Damaged and Lost Baggage
In the event your baggage does not arrive at your destination with you, please
file a report to immediately initiate a search for the mishandled piece(s). If a
bag/item is delayed, lost, damaged or pilfered, a Spirit Airlines representative at
the airport must be notified and a report must be filed within four (4) hours of
arrival of the flight on which the guest traveled (unless applicable law or treaty
provides for a longer period of time).
For international travel, in the case of baggage damage, the guest entitled to
delivery must notify Spirit as soon as possible after discovery of the damage,
and no later than seven (7) days from receipt of checked baggage. In the case of
delay or loss, Spirit must be notified no later than twenty-one (21) days from the
date on which the baggage should have been placed at the guest’s disposal.
Within four (4) hours of arrival, many U.S. domestic locations offer self-service
mishandled baggage reporting. Information about filing a report via this self-
be found in the baggage claim area at each of these locations.
NOTE: Regardless of location, guests traveling on reservations associated with a

limited liability release must report mishandled baggage directly to a Guest
Service Agent at the airport.
Reasonable efforts will be made to deliver delayed baggage within 24 hours of

flight arrival. Once your belongings are located, they will be returned to you as
quickly as possible. Baggage delayed due to guest's late check-in, change in
destination after check-in or a guest traveling standby, will be delivered at the
guest's expense.
7.3.6 Delayed Baggage - Reimbursable Expenses
Spirit Airlines allows reasonable interim expenses for guests whose bags have
been delayed. Interim expenses incurred are limited to reasonable personal
items, such as clothing and toiletries purchased as a result of the delay. All
original receipts must be provided for reimbursement; copies will not be

accepted. Spirit Airlines reserves the right to request that items purchased as a
result of a delayed bag be returned prior to the issuance of compensation. Items
purchased are intended to replace items in a delayed bag. Any reimbursement is
considered an advance and will be deducted from a final settlement in the
unlikely event the bag is deemed lost.
7.3.7 Delayed Baggage – In Excess of Five (5) Days
If your baggage has not been located and returned within five (5) days, a claim
should be filed with Central Baggage. To file a claim, you will need to complete
the online claim form. The online claim form is a different form from the
delayed baggage report that is filed at the airport. Additional information and
details that you provide on this form will assist Central Baggage with advanced
tracing and help improve the likelihood of success in locating your baggage. For
further details on filing a claim, see section 7.3.9.
7.3.8 Damaged Baggage
If your bag is damaged a report must be completed within the required time
limit set forth in section 7.3.5.
Once a report is completed, a claim should be filed with Central Baggage. To file
a claim, you will need to complete the online claim form. For further details on
filing a claim, see section 7.3.9.
7.3.9 Filing A Baggage Claim
All claims for compensation (e.g., delay, loss, damage and pilferage) are filed at
www.spirit.com/bagclaim and must include a completed online claim form
inclusive of all the required documents.
Verifiable proof of purchase (receipts) is required for all claimed items with a
declared value of $50.00 and higher. For interim expenses, verifiable proof of
purchase of reasonably priced items is required for all items.
NOTE: Spirit Airlines reserves the right to request original documents of interim
purchases to be mailed.
Actual value for reimbursement of all mishandled baggage is determined by the

original purchase price, less reasonable depreciation for prior usage (not
applicable to assistive devices).
The claim and all the required documents must be received within thirty (30)
days of the date of arrival unless applicable law or treaty provides for a longer
period of time.
7.4 Fragile and Perishable Items

Fragile/Perishable items are only accepted if a Spirit employee is made aware of such
item, and a release is signed that indemnifies Spirit against liability for damage to, loss
or spoilage of, or delay in delivery resulting in damage to, loss or spoilage of such items.

Failure to alert Spirit of fragile/perishable items in baggage may result in denial of loss
or damage claims.
The following are some examples of items that are fragile or perishable, or otherwise
unsuitable as checked baggage, and are subject to the conditions of acceptance set
forth above: bicycles, blueprints, cameras, ceramics, china, crystal, dolls, figurines, flash
equipment, flowers, glass or glass containers, lenses, maps, mirrors, models, paintings,
perfumes, liquids, bottles, musical instruments and equipment, kites, surfboards,
seafood, plants, sculptures, strollers, trophies, vases, folding wagons and wines.
Perishable items include, without limitation, items such as fruit, vegetables, meats, fish,
poultry, bakery products and other forms of food, flowers and floral displays and plants
and similar articles requiring maintenance at specific temperatures such as medicine
must meet local agricultural guidelines.
Spirit will refuse to accept property for transportation that is not suitably packaged to
withstand ordinary handling, the size, weight or character of which makes it unsuitable
for transportation, or that cannot be accommodated without harming or annoying
guests. Fragile and perishable items will be accepted if the tube, container or case is
designed for shipping such items, and it is packed in leak-proof containers or in airline
approved protective material.
NOTE: Plastic bags or foam containers are not acceptable for frozen food or other items
that may leak during transit.
7.5 Conditions for Acceptance of Special Items

The following items may be accepted as carry-on and/or checked baggage with
restrictions. Standard baggage charges apply to ALL checked items and carry-on items
(that exceed personal item dimensions), except where a special charge is indicated
below. Size and weight charges may also apply, unless the overweight or oversized
charge is specifically waived as stated below. To be accepted as carry-on baggage, the
item must be within the size limits listed in section 7.2. Checked baggage may require a
limited liability release tag, which can be obtained at the Spirit Airline's airport ticket
counter.
For safety and security reasons, all items must be securely packed inside a bag or
case/container. Unsecured items may not be attached to a bag. Items that are packed
separately will be considered two separate items and are subject to separate service
charges.
SPIRIT DOES NOT PROVIDE SHIPPING BOXES.
NOTE: The following list is NOT all inclusive.
Requires Limited
Item Description Carry-on? Checked?
Liability Release
A maximum of 5 Liters or 1.3 gallons of liquor products
containing more than 24% and no more than 70% alcohol by Yes – with Yes – with
Alcohol volume are allowed to be carried per guest in checked Yes
exceptions* exceptions*
baggage. Containers must be unopened and packaged so as
not to break or leak. One duty free box or bag containing

Requires Limited
Liability Release
duty free items is permitted in addition to the standard
carry-on baggage allowance.
* Liquor products over 70% alcohol by volume (over 140
proof) will NOT be accepted.
Requires Limited
Liability Release
Dimension (L + W + H) must not exceed 120 linear inches.
Antlers Head/skull must be completely clean and free of residue. No Yes Yes
Points must be covered and protected.
Requires Limited
Liability Release
Archery equipment must be packed in a case or in a
Archery No Yes Yes
container of sufficient strength to protect the bows and
Equipment
quiver with arrows from accidental damage.
Requires Limited
Liability Release
Items include but are not limited to: oversized pictures,
Artistic Items drawings, statues, models, souvenirs, art objects, curios and Yes Yes Yes
similar articles.
Requires Limited
Liability Release
Items include but are not limited to: Footballs, soccer balls,
basketballs, volleyballs. Items may need to be slightly
Balls/ Balloons Yes Yes Yes
deflated for safe transport. Helium balloons may be
transported if completely deflated.
Requires Limited
Liability Release
Baseball * While baseball equipment will be accepted, baseball bats Yes – with
Yes Yes
Equipment will not be accepted as carry-on baggage. exceptions*
Requires Limited
Liability Release
Bicycles are included as part of the guest’s standard
baggage allowance and will be accepted for a special charge
per direction. Oversize limits and charges are waived for
bicycles. Overweight charges are waived for bicycles.
Bicycle equipment may consist of (1) non-motorized touring
or racing bicycle with a single seat. Bicycles should be Yes – with
Bicycles No Yes
prepared for transportation by the guest. Bicycle must be exceptions*
placed in a cardboard or hard cased bike container. Bicycle
tires must be deflated. Bicycles not enclosed will NOT be
accepted.
* Spirit reserves the right to refuse transportation of these
items due to safety and/or operational limitations.

Requires Limited
Liability Release
One item includes one board with any keels or fins removed
and placed in checked baggage to prevent damage.
Body boards, One item will count as a checked bag provided it does not
Boogie boards, exceed 62 linear inches. Overweight charges are applicable. No Yes Yes
Kiteboards, and
Wakeboards, Items that exceed 62 linear inches will be classified as
surfing equipment and will have a special charge per
direction. See Surfing Equipment for more details.
Requires Limited
Liability Release
* To be stowed onboard, bowling bags must fit under the
Bowling Yes – with
seat in front of you, and contain only one (1) bowling ball. Yes Yes
Equipment exceptions*
Bowling balls may not be stowed in the overhead bins.
Requires Limited
Liability Release
Boxes may be opened and inspected upon check-in. Boxes
must meet the same restrictions contained in our baggage
acceptance policy. Boxes must have the strength to hold the
Boxes and contents. Spirit is not responsible for packaging/re-
packaging any boxes. Yes – with
Plastic Yes Yes
exceptions*
Containers * Boxes may be transported as checked baggage to all
locations except when embargos are in place. Boxes
containing or having contained hazardous material are
NOT accepted.
Requires Limited
Liability Release
Items include but are not limited to: Backpacks, sleeping
bags, and knapsacks Yes – with Yes – with
Camping Gear Yes
* Any dangerous goods such as flares, camping stove fuel, exceptions* exceptions*
etc. are NOT accepted.
Requires Limited
Liability Release
Items include but are not limited to: Pots, statues, bowls,
dishes, glasses or other containers made of clay hardened
Ceramics/ by heat, earthenware, crockery, and containers or
ornaments made of porcelain or baked clay, and items Yes – with
Chinaware/ Yes Yes
made of or containing glass and similar articles. exceptions*
Glass
* To be accepted as checked baggage, these items must be
packed properly.

Requires Limited
Liability Release
Spirit accepts solid dry ice in quantities not exceeding 5.5
lbs. in carry-on or checked baggage. The following
conditions apply:
• The dry ice must be used as a refrigerant for the
contents of the container.
• The container must be ventilated to allow for the
Dry Ice venting of carbon dioxide gas. Yes Yes Yes
• Additionally, as checked baggage, the package must:
o Be clearly marked “DRY ICE” or “CARBON DIOXIDE
SOLID”
o Be marked with the net weight of the dry ice or an
indication that the net weight of the dry ice is 5.5
pounds (2.5 kg.) or less.
Requires Limited
Liability Release
Electric chainsaws must be packaged in original container or
hard sided container for safe transport.
Electric No Yes Yes
Spirit does NOT permit other types of powered chain saws,
Chainsaws
such as fuel or gas powered, on any flight due to the DOT’s
requirements for transporting hazardous materials.
Requires Limited
Liability Release
Electric Electric skateboards and hover boards are NOT allowed for
Skateboards & transport. No No N/A
Hover Boards
Requires Limited
Liability Release
* E-cigarettes and other battery-powered smoking devices
are NOT allowed to be used onboard any Spirit Airlines
Electronic aircraft. Some countries (e.g. Dominican Republic) Yes – with
Cigarettes No N/A
prohibit the carriage of these devices in carry-on baggage, exceptions*
(e-cigarettes) checked baggage, and/or on one’s person, in which case
Spirit will enforce such prohibition(s).
Requires Limited
Liability Release
Items include but are not limited to: All video and audio
devices, televisions, radios, computers, stereo equipment,
Electronics VCR players, VCR recorders and their accessories, Yes Yes Yes
typewriters, hair dryers, sewing machines, specialized
equipment, and similar articles.

Requires Limited
Liability Release
Firearms
Firearms are accepted provided that all of the following
provisions are met:
1. The guest checking the firearm is at least 18 years of
age.
2. The guest is not traveling to an international
destination.
3. The guest declares the firearm to be unloaded and
signs a Firearms Declaration tag.
NOTE: A guest checking multiple firearms must
complete a Firearms Declaration tag for each
firearm checked.
4. The firearm is in a hard-sided container which is locked,
and only the guest retains the key or combination.
5. A signed Firearms Declaration tag(s) must be placed as
follows:
• If the hard-sided locked container is inside another
piece of luggage, the tag shall be placed inside the
luggage next to the locked container.
• If the firearm is a rifle or shotgun, the tag shall be
Firearms & placed inside the locked hard-sided rifle or shotgun No Yes No
Ammunitions case.
• If the firearm is contained in a locked hard-sided
suitcase, the tag shall be placed inside the suitcase
next to the firearm.
Ammunitions
Small arms ammunition (up to 19.1 mm for rifle and pistol
cartridges, any size shotgun shells) for personal use is
accepted provided that all of the following provisions are
met:
1. The guest is not traveling on an international flight, and
is not under the age of eighteen.
2. Amount of ammunition must not exceed eleven pounds
(11 lb.) per guest.
3. Ammunition must be securely packed in boxes or other
packaging specifically designed to carry small amounts
of ammunition. Ammunition clips and magazines must
also be securely boxed.
4. Firearms and properly packaged ammunition may be
carried in the same hard-sided container. Or, the
ammunition may be carried in a separate piece of
checked baggage.

Requires Limited
Liability Release
Fishing rods/poles must be secured in a case or container.
Guests may pack reels or fragile tackle that do not pose a
security threat in their carry-on baggage.
Fishing Yes – with
* Tackle Equipment such as sharp fishing may be considered Yes Yes
dangerous, such as large fish hooks, should be sheathed,
securely wrapped, and will be accepted
as checked baggage only.
Requires Limited
Liability Release
Golf bags containing golf clubs are exempt from oversize
charges; however, overweight charges are applicable. Yes
Yes – with
Golf Equipment Golf equipment should be enclosed with a cover to prevent Yes (soft-sided golf
exceptions*
loss of contents. Hard sided carriers are recommended. bags only)
*Golf Clubs will not be accepted as carry-on baggage.
Requires Limited
Liability Release
One item of hockey equipment includes two (2) hockey
sticks (taped together) and one bag containing only hockey
Hockey equipment. Bags containing hockey sticks are exempt from Yes – with
oversize charges; however, overweight charges are Yes Yes
applicable.
*Hockey sticks will not be accepted as carry-on baggage.
Requires Limited
Liability Release
Household Lamps, lamp shades, furniture and items of similar nature

Yes Yes Yes
Articles are acceptable if properly packaged.
Requires Limited
Liability Release
Spirit does not accept any form of loose or cubed ice for
transport to be packed in coolers, lunch bags, etc. Yes – with Yes – with
Ice Yes
* Frozen water in bottles or ice packs can be used as a exceptions* exceptions*
refrigerant.
Requires Limited
Liability Release
Incubators Incubators are NOT allowed for transport. No No N/A
Requires Limited
Liability Release
Vaulting poles and javelins are exempt from size limits;
Javelin/ however, oversize charges apply if the item is greater than
Yes – with
Vaulting Pole 62 linear inches. Overweight charges are applicable. No Yes
exceptions*
Equipment * Spirit reserves the right to refuse transportation of these

Requires Limited
Liability Release
Kayak, Boat, Kayaks, Boats, and Canoes are NOT allowed for transport. No No N/A
Canoes
Requires Limited
Liability Release
One item of lacrosse equipment includes two (2) lacrosse
sticks (taped together) and one bag containing only lacrosse
Lacrosse equipment. Bags containing lacrosse sticks are exempt from Yes – with
Yes Yes
Equipment oversize charges; however, overweight charges are exceptions*
applicable.
* Lacrosse sticks will not be accepted as carry-on baggage.
Requires Limited
Liability Release
* A maximum of one spare battery not exceeding 300 watt
hours (Wh), or two spares batteries not exceeding 160
Wh each may be carried in carry-on baggage. Spare
batteries are NOT accepted as checked baggage.
Rechargeable lithium ion batteries without a protective
housing must be removed from the mobility assistive
device and battery terminals protected from short circuit.
Lithium Ion
The battery is limited in size to no more than 300 Wh, and
Batteries for Yes – with Yes – with
may be carried in carry-on baggage only. The guest must
Mobility N/A
advise Spirit of the battery location. exceptions* exceptions*
Assistive
Devices Rechargeable lithium ion batteries with a protective
housing may remain installed and be checked with the
mobility assistive device only if it is securely attached to
the device, and the terminals protected from short circuit.
The battery cables may remain connected only if the
device is protected from accidental activation. Lithium ion
batteries with a protective housing are not limited in Wh
when checked with the assistive device.
Requires Limited
Liability Release
* Each installed or spare lithium battery must not exceed
100 Watt-hours (Wh). Additionally, each installed or spare
lithium battery must be of a type proven to meet the
requirements of each test in the UN Manual of Tests and
Criteria, Part III, Sub-section 38.3.
Installed
Spare Batteries
Lithium Ion Yes - with
Spare lithium batteries are accepted in carry-on baggage Installed
Batteries for exceptions*
ONLY. In carry-on baggage, a reasonable number of and Spares No
Portable Spares
individually protected lithium ion batteries (for personal Yes – with
Electronic No
use only) each not exceeding 100 Wh, may be carried per exceptions*
Devices
person. Each spare lithium battery must be individually
protected so as to prevent short circuits (e.g., by
placement in original retail packaging, by otherwise
insulating terminals by taping over exposed terminals, or
placing each battery in a separate plastic bag or protective
pouch).

Requires Limited
Liability Release
* The lithium content for lithium metal (non-rechargeable)
batteries may not exceed 2 grams per battery.
Additionally, each installed or spare lithium battery must Installed
Lithium Metal be of a type proven to meet the requirements of each test Installed
Batteries for Yes - with
in the UN Manual of Tests and Criteria, Part III, Sub- and Spares exceptions*
Portable No
section 38.3. Yes – with
Electronic exceptions* Spares
Spare Batteries
Devices No
Spare lithium batteries are accepted in carry-on baggage
ONLY. Spare batteries must be protected from damage
and short circuit.
Requires Limited
Liability Release
Items include but are not limited to: Billy clubs, blackjacks,
Martial Arts brass knuckles, kubaton, martial arts weapons, night sticks, No Yes Yes
nunchaku, stun guns, shocking devices and throwing stars.
Requires Limited
Liability Release
Medical Portable Electronic Devices (e.g., External
Defibrillator Life Vests) may be transported at no charge
when carried by itself or with other assistive devices,
Medical medications and/or medical supplies. These devices do not
Portable count towards the guest’s baggage allowance. Yes – with Yes – with
Electronic N/A
* Please see Medical Certificates for further information exceptions* exceptions*
Devices
regarding when Medical Certificates may be required. For
(M-PED)
battery requirements see Lithium Ion Batteries for
Portable Electronic Devices or Lithium Metal Batteries for
Portable Electronic Devices as applicable.
Requires Limited
Liability Release
Musical Instruments are included as part of the guest’s
standard baggage. Musical instruments are considered a
fragile item. Fragile items will be accepted as checked
baggage if they are appropriately packaged in a
container/case designed for shipping such items. Music
Musical instruments that exceed 150 linear inches or 165 lbs. will Yes – with
not be accepted. Yes Yes
Instruments exceptions*
* Small musical instruments (e.g. violins, flutes, guitars, etc.)
are permitted as carry-on baggage as long as the
instrument can be safely stowed in the overhead bin or
under the guest’s seat. Stowage in the overhead bins is
available on a first-come, first-serve basis.

Requires Limited
Liability Release
Spirit Airlines allows the carriage of musical instruments in
the cabin as seat baggage (cargo in the cabin) if the
instrument is too large to be stowed safely in a suitable
baggage compartment in the aircraft cabin or under a
passenger seat. The guest must purchase an additional seat
and the cost is the applicable fare for the portions of the
flight that the extra seat is requested plus sales tax. No
additional fees will be charged. The instrument must be
appropriately packaged in a container/case in a manner to
Musical avoid possible injury to guests and guest compartment
Instruments as occupants. The instrument may not impose any load on
Seat Baggage Yes N/A N/A
seats or the floor structure that exceeds the load limitation
(Cargo in the for those components. The item must be properly secured
Cabin) by the aircraft’s seatbelt or other tie down having enough
strength to eliminate the possibility of shifting under all
normally anticipated flight and ground conditions. The
instrument cannot block any guest’s view of the “SEAT
BELT” sign, “NO SMOKING” sign or required “EXIT” sign.
The instrument cannot occupy an emergency exit seat or
impede access to the cabin aisle. The instrument may
occupy a middle seat provided the adjacent window seat
remains unoccupied.
Requires Limited
Liability Release
These devices may be transported at no charge when
carried by itself or with other assistive devices, medications
Nebulizers, and/or medical supplies. These devices do not count
Respirators and Yes Yes No
towards the guest’s baggage allowance. Such devices with
Ventilators labels showing that they meet FAA safety requirements can
be used during flight.
Requires Limited
Liability Release
* For a non-spillable battery, each battery must not exceed
a voltage greater than 12 volts and a watt-hour rating of
Non-Spillable not more than 100 Wh. No more than two individually Installed Installed
Wet Batteries protected spare batteries may be carried. and Spares and Spares
for Portable No
To be accepted as checked baggage, the battery terminals Yes – with Yes – with
Electronic exceptions* exceptions*
Devices must be protected from damage and short circuit and be
contained within strong packaging. The packaging must be
marked “non-spillable”.
Requires Limited
Liability Release
Contained oxygen and other gasses, e.g., in cylinders,
Oxygen canisters are NOT permitted for carriage on Spirit Airlines. No No N/A
Spirit does NOT offer oxygen onboard its aircraft.

Requires Limited
Liability Release
Paintball guns are not considered a firearm and may be
Paintball transported in unlocked, soft or hard-sided baggage.
No Yes Yes
Equipment Compressed gas cylinders are NOT permitted for carriage on
Spirit Airlines.
Requires Limited
Liability Release
* Sporting parachutes are acceptable provided the
Parachute parachute and its accessories do not include any items Yes – with
Yes Yes
Equipment that are prohibited from being carried, e.g., compressed exceptions*
gas cylinders, flares or other hazardous materials.
Requires Limited
Liability Release
Items include but are not limited to: All cameras, VCR
recorders/ players, photoflash equipment, photometers,
spectroscopes, photo tubes, and/or other similar devices
Photographic using sensitive tubes or plates and film (still or movie), Yes – with Yes – with
exposed or unexposed, as well as all related attachments or Yes
Equipment exceptions* exceptions*
accessories.
* Chemicals used for film development are NOT accepted
for transport.
Requires Limited
Liability Release
Portable dialysis machines may be transported at no charge
when carried by itself or with other assistive devices,
Portable medications and/or medical supplies. These devices do not Yes – with
Dialysis count towards the guest’s baggage allowance. Yes No
exceptions*
Machines
* These devices are NOT permitted for use on Spirit’s
aircraft.
Requires Limited
Liability Release
Portable Oxygen Concentrators (POC) are battery-powered
concentrators that provide the user with a pulse flow of
concentrated oxygen, without storing Oxygen. These items
may be transported at no charge when carried by itself or
with other assistive devices, medications and/or medical
supplies. These devices do not count towards the guest’s
baggage allowance.
Portable To be used onboard, a POC must be on the FAA approved
Oxygen Yes Yes No
list or it must bear a permanent label on the exterior of the
Concentrators device containing the following certification statement in
red lettering: “The manufacturer of this POC has determined
this device conforms to all applicable FAA acceptance
criteria for POC carriage and use on board aircraft.” The
labeling requirement does not apply to Portable Oxygen
Concentrators on the FAA approved list.
The FAA approved list is as follows:

Requires Limited
Liability Release
• Airsep Focus
• AirSep FreeStyle
• AirSep FreeStyle 5
• AirSep LifeStyle
• Delphi RS-00400
• DeVilbiss Healthcare iGo
• Inogen One
• Inogen One G2
• Inogen One G3
• Inova Labs LifeChoice
• Inova Labs LifeChoice Activox
• International Biophysics LifeChoice
• Invacare Solo2
• Invacare XP02
• Oxlife Independence Oxygen Concentrator
• Oxus Inc. RS-00400
• Precision Medical EasyPulse
• Respironics EverGo
• Respironics Simply Go
• SeQual Eclipse
• SeQual eQuinox Oxygen System (model 4000)
• SeQual Oxywell Oxygen System (model 4000)
• SeQual SAROS
• VBox Trooper Oxygen Concentrator
Requires Limited
Liability Release
Items include but are not limited to: Microscopes,
oscilloscopes, meters, counters, polygraphs, electrographs,
Precision medical equipment and similar articles. Yes – with
Yes Yes
Instruments exceptions*
* A limited liability release form is not required for medical
equipment.
Requires Limited
Liability Release
One item of equipment will count as a checked bag.
One item of ski equipment is considered:
• One pair of skis, with one pair of ski poles, and one pair
of ski boots; or
Ski (Water or • One snowboard and one pair snowboard boots.
Snow) and Bags containing skis or snowboards are exempt from No Yes Yes
Snowboard oversize limits; however, oversize charges apply if the bag is
Equipment
greater than 62 linear inches. Overweight charges are
applicable.
Note: If boots are packed separately from ski/snowboard
equipment, they must be in a ski/snowboard boot bag to be
considered part of the one piece of checked baggage.

Requires Limited
Liability Release
Compressed gas cylinders (scuba tanks), full or empty, will
NOT be accepted for transport.
Scuba Diving Yes – with
* Sharp objects, such as unloaded spear guns, knives and Yes Yes
tools, must be packed in checked baggage only, and must
be sheathed or securely wrapped.
Requires Limited
Liability Release
Non-motorized/Non-battery operated skateboards will be
accepted.
*To be accepted as carry-on baggage, the skateboard must
be within Spirit’s carry-on size and must be stowed with the Yes – with
Skateboards Yes Yes
wheels up, preferably under the seat. If placed in the exceptions*
overhead bin, the skateboard must be wheels up and
stowed in a way to prevent rolling out of the bin when it is
reopened.
Requires Limited
Liability Release
Smart Bags / Battery-powered baggage and smart bags (e.g., baggage
Battery- with built in batteries) are NOT allowed for transport. No No N/A
powered
Baggage
Requires Limited
Liability Release
Surfboards are included as part of the guest’s standard
baggage allowance and will be accepted for a special charge
per direction. One bag containing up to two surfboards will
be accepted.
Oversize limits and charges are waived for surfing
Surfing Yes – with
equipment. Overweight charges are waived for surfing No Yes
equipment. Additional items packed inside a surfboard case
are not considered part of the surfboard equipment and
additional charges will apply.
* Spirit reserves the right to refuse transportation of these
Requires Limited
Liability Release
Tennis Yes Yes Yes
Equipment
Requires Limited
Liability Release
Items include but are not limited to: Axes, hatchets, cattle
Tools/Power prods, crowbars, hammers, drills, table saws, screwdrivers, No Yes Yes
Tools wrenches, and pliers.

Requires Limited
Description Carry-on? Checked?
Item Liability Release
In addition to the standard baggage allowance and at no

charge, Spirit Airlines will accept wheelchairs and other
mobility assistive devices (manual and electric/battery
operated) as checked baggage on the same flight as the
guest who uses the device, unless the guest requests
stowage of his or her manual folding and collapsible
wheelchair within the aircraft cabin.
At the time of check-in, electric-powered wheelchairs must
have cables disconnected and terminals protected against
electrical shortages. Spirit strongly recommends that guests
requiring this service check-in at least 90 minutes before
departure.
Yes – with
Wheelchairs Guests must check-in at the departure gate at least 45 Yes No
exceptions*
minutes prior to the (original) scheduled flight departure
time. The battery must be disconnected and terminals
protected against electrical shorting and must be contained
in a leak proof box fastened securely to the wheelchair. It
may be necessary to remove the battery if the wheelchair
cannot be loaded, stowed, and unloaded in an upright
manner.
* Once one guest’s manual folding and collapsible
wheelchair has been accepted for accommodation in the
passenger cabin, Spirit Airlines will accept one (1)
additional manual folding and collapsible wheelchair as
long as no other guests are displaced.
Requires Limited
Liability Release
Windsurfing Windsurfing equipment is NOT accepted for transport. No No N/A
Equipment
Requires Limited
Liability Release
* Guests transporting wood carvings to/from Jamaica are
Yes – with
Wood Carvings required to place the item(s) in checked baggage per Yes Yes
exceptions*
Jamaican government regulations.

Requires Limited
Liability Release
Spirit will NOT accept human or animal remains and/or
organs, with the exception of cremated human or animal
remains being transported as follows:
*Domestic Travel
To be transported as carry-on baggage, the crematory
container must undergo successful X-ray screening by TSA.
If a container is made of a material that prevents screeners
from clearly seeing what is inside, the container will not be
allowed through the checkpoint. Per TSA guidance, out of
respect to the deceased and their family and friends, under
no circumstances will a TSA officer open the container
even if the guest requests this be done.
NOTE: Documentation from the funeral home is not
sufficient to carry a crematory container through security
and onto a plane without screening.
To be transported as checked baggage, the crematory
Urns, container must be successfully screened during the
checked baggage screening process. The TSA will screen Yes – with Yes – with
Human/Animal No
Remains & the container for explosive materials/devices using a exceptions* exceptions*
Organs variety of techniques; if cleared, it will be permitted as
checked baggage only.
The TSA recommends that guests transport remains in
temporary or permanent containers constructed of light-
weight materials such as plastic or wood that can be
successfully x-rayed.
International Travel
Countries have different regulations and documentation
requirements for receiving cremated remains. It is the
guest’s responsibility to obtain importation permission
from the embassy (or appropriate government office) of
the country to which they are traveling.
Although the guest can contact the embassy or appropriate
government office to complete the necessary legal
paperwork, Spirit recommends that they acquire the
services of a funeral director to assist with the necessary
arrangements.
7.6 Restricted Articles

The following list is classified as hazardous and may not be carried in baggage. The list is
not all-inclusive and Spirit may reject any substance it deems to be a threat to safety.
7.6.1. Liquor products over 140 proof.
7.6.2. Gasoline-powered tools.
7.6.3. Compressed gases.
7.6.4. Corrosives (such as acids and wet batteries).
7.6.5. Explosives (such as dynamite, but also including fireworks).

7.6.6. Flammables (such as matches and lighter fuels).
7.6.7. Poisons.
7.6.8. Magnetic and radioactive materials and all other items by government
regulations.
7.6.9. Additional prohibited or restricted hazardous or dangerous goods and materials

can be found in the following resources in effect at the time of travel:
a) DOT hazardous materials regulations (49CFR 171-177)
b) IATA Dangerous Goods Regulations
c) TSA Permitted and Prohibited Items
7.7 Limitations of Liability

Except to the extent inconsistent with applicable laws, Spirit Airlines will not accept
liability for the following:
a) Damage caused to baggage as a result of normal wear and tear during the course of
any of the operations of carriage. Normal wear and tear includes, but is not limited
to, minor cuts, scratches, scuffs, dents, punctures, marks and soiling that do not
impact the functionality of such baggage.
b) Loss of or damage to:
a. Protruding parts such as wheels, feet, external pockets, pull and extending
handles, hanger hooks, external locks, pull straps and security straps if this loss
or damage occurred as a result of normal wear and tear.
b. Articles due to a manufacturer’s defect or due to overpacked baggage, or for

the destruction, loss or damage that results from an inherent defect, quality, or
vice of the baggage.
c. Articles which are strapped, fastened or otherwise secured to other Checked

Baggage which are not independently tagged and/or packaged (e.g., sleeping
bags, umbrellas).
d. Unchecked baggage (baggage that is in the custody of the guest and includes
carry-on baggage) unless such damage is caused by our negligence, which
excludes damage resulting from turbulence or shifting of items during flight.
c) Loss, damage, or delay as the result of actions taken by the TSA, Customs, or other
governmental agencies
d) Damage caused by a passenger’s property, whether such damage is to the

passenger’s own property or to other’s property.
e) Damage resulting from liquids on or in baggage, including from weather (e.g., rain,
snow).

f) Claims of missing or damaged articles if a passenger’s checked baggage is not

damaged, delayed, or lost.
g) Claims of damage of the inside contents of a hard-sided case if the outside of the
case is not damaged.
h) Claims of damage to or missing articles from car seats, strollers, and folding wagons
when carried as checked baggage.
i) Interim expenses incurred by a guest with delayed baggage if the guest fails to meet
the check-in time requirements outlined in section 2.3.3.
7.7.1. Domestic Baggage – Limitation of Liability
7.7.1.1. Spirit assumes no responsibility or liability for the following items in or

as checked or carry-on baggage:
• Antiques,
• Artifacts,
• Art supplies,
• Backpacks or knapsacks not designed for travel (e.g., made from
plastic, vinyl, or other easily torn material, with aluminum frames
or other easily bent material, with protruding straps or buckles.)
• Blueprints, maps, historical documents
• Books,
• Business documents,
• CD/DVDs
• Business equipment and business samples
• China, glass, ceramics, pottery, and other related items.
• Collectibles,
• Commercial items,
• Computer hardware and software, including laptops, and
accessories,
• Cosmetics,
• Drugs prohibited by federal and/or state law,
• E-cigarettes and other battery-powered smoking devices,
• Electronic equipment and accessories including cell phones, e-
readers, electronic games, and other related items.
• Eyeglasses, binoculars, sunglasses, (prescription or non-
prescription), contact lenses, and all other eyewear and
eye/vision devices.
• Furs and fur products,
• Fragile items (see section 7.4)
• Garment bags not designed for travel
• Heirlooms,
• Human organs,
• Irreplaceable items,
• Jewelry,
• Keys,
• Liquids, including alcohol/liquor
• Machinery (including parts),

• Manuscripts,
• Medication
• Medical equipment (not used as assistive devices pursuant to 14
CFR 382.3);
• Money, gift cards negotiable papers, and securities,
• Musical instruments,
• Orthodontics,
• Perfumes,
• Perishable items, (see section 7.4)
• Photos and personal documents
• Photographic, cinematographic, audio, video, equipment and
accessories, cameras and related items.
• Precious metals and stones,
• Publications,
• Samples,
• Silverware,
• Tobacco products,
• Tools, battery powered hand tools, toolboxes and containers,
• Watches and timepieces.
• Works of art, such as paintings and sculptures, or
• Similar valuable, fragile, or perishable items or items not
packaged in accordance with other rules described in this
contract.
7.7.1.2. For travel wholly between U.S. points, liability for loss, delay or
damage to checked baggage is limited to $3,800 per guest holding a
confirmed reservation.
7.7.2 International Baggage– Limitation of Liability
7.7.2.1. Spirit will NOT accept any agricultural items, perishable items or any
product that does not conform to the Customs and/or Agricultural
government entities of any foreign country that the guest is entering
into or leaving from on a Spirit flight.
7.7.2.2. Limitations on the number, size and weight of checked baggage apply.
7.7.2.3. For travel to/from international destinations, the limitations of

liability, as applicable under the Warsaw Convention or the Montreal
Convention, will apply.
a) For international travel (including domestic portions of

international itineraries) to which the Warsaw Convention
applies:
Liability for loss, delay or damage to checked baggage is limited

to approximately $9.07 per pound for checked baggage and
$400 per guest for unchecked baggage.

Liability is for a maximum of 40 lbs/18.1 kgs ($362.80) per

checked bag, unless the guest pays an additional checked
baggage charge, and the precise weight of the baggage is noted
on the guest's baggage claim check.
b) For international travel (including domestic portions of

international itineraries) to which the Montreal Convention
applies:
Liability for loss, delay or damage to checked baggage is limited

to 1,288 Special Drawing Rights (“SDR”).
For international travel, the weight of each piece of checked

baggage is presumed to be the applicable standard baggage
allowance set forth above. This weight will establish the
carrier's maximum liability, unless excess weight is clearly noted
on the Guest's claim check, and additional charges are paid. If
the weight of the baggage is not recorded on the Baggage
Check, then it is presumed that the weight of the baggage falls
within the standard baggage allowance set forth above.
7.7.3. Spirit does NOT accept declarations of higher value.
7.8 Portable Electronic Devices

7.8.1 Use of Portable Electronic Devices Onboard the Aircraft
• Small authorized PEDs are devices under two (2) pounds and are of a size
that can easily be placed in a seat pocket along with the other materials that
are normally found in the seat pocket (Passenger Safety Information Card,
Menu and/or airsickness bag). They include devices like tablets, readers and
mobile phones and may be used during all phases of flight including taxi,
take-off and landing. However, if using them during taxi, take-off and
landing, you must secure these devices by holding them, putting them in
your pocket or holster, or placing them in a seatback pocket.
• Large authorized PEDs are devices two (2) pounds or more such as full-size
laptops. They must be turned off and stowed during taxi, takeoff and
landing. You can stow them by having them under the seat in front of you
or in an overhead compartment. These devices may be used about 10,000
feet when authorized by a Flight Attendant announcement.
• On all flights operating outside U.S. airspace, portable electronic devices

cannot be used during taxi, takeoff and landing, but may be used above
10,000 feet when authorized by a Flight Attendant announcement.
• Headsets or earphones (buds) are required for any audible portable device
and any cords or accessories must not impede emergency egress.
• Devices must have their cellular network service disabled, commonly known
as “Airplane Mode”, from the time the aircraft door is closed for departure
from the gate until the aircraft is taxiing to the gate upon arrival when
authorized by a Flight Attendant announcement.
• Cell phone use is still limited and calls cannot be made during times when
cellular network is to be disabled.
• Items which may not be operated at any time inside the aircraft include: TV
receivers, remote controlled toys, e-cigarettes, radio transmitters and
personal air purifiers.
• Due to safety concerns, guests must comply with all crewmembers

instructions regarding the use of portable electronic devices.
• The DOT, with the FAA and Pipeline and Hazardous materials Safety
Administration (PHMSA) has issued an emergency order banning all
Samsung Galaxy Note7 smartphone devices for air transportation. Samsung
Galaxy Note7 devices may not be transported on anyone’s person, in carry-
on baggage, or in checked baggage on all flights to, from, or within the
United States.
8.1 Spirit Airlines Responsibility for Schedules and Operations

Times shown in a timetable or elsewhere are not guaranteed and form no part of the
terms of transportation. Spirit may, without notice, substitute alternate carriers or
aircraft, and may alter or omit stopping places shown on the reservation. Schedules are
subject to change without notice. Spirit is not responsible or liable for making
connections (on its own flights or flights of any other carrier), or for failing to operate
any flight according to schedule, or for changing the schedule of any flight.
8.2 Rebooking
When a guest holding a confirmed reservation on a Spirit flight which is delayed because
of a schedule irregularity (including but not limited to, a missed connection, flight
cancellation, omission of a scheduled stop, substitution of equipment, or schedule
change), Spirit may rebook the guest on Spirit's first flight on which seats are available
to the guest's original destination without additional charge. Our staff will focus on
rebooking as many guests as possible on alternate flights, either direct to the
destination or via connections through other airports to best accommodate the guest’s
needs. Guests may also have the option to obtain a refund consistent with section
10.2.3.
A change may be made to an itinerary without a charge and/or fare difference when the
itinerary was affected by a cancelled flight, an eligible schedule change or a delayed
flight (greater than two hours from the original departure time) provided:
• The same departure and arrival airports are booked and;
• The itinerary is rebooked within Spirit’s authorized date ranges (currently within 7
days of the departure date).

With limited exceptions, Spirit will not reimburse guests for flights that they book on
other carriers.
8.3 Amenities/Services for Guests

Spirit will not assume expenses incurred as a result of a flight delay, cancellation, or
schedule change. Spirit may provide limited amenities and services, which may be
required by certain guests in order to maintain their safety, health and welfare.
Amenities provided by Spirit are provided as a courtesy to the guest and are not to be
considered an obligation of Spirit.
In the case of a cancellation or misconnection, if rebooking options are available the

following day, and the cancellation was due to our failure, we may offer overnight hotel
accommodations for non-local guests. However, if the cancellation or misconnection is
caused by severe weather, Air Traffic Control decisions or other issues outside of Spirit’s
control, we cannot offer such accommodations. We will, nevertheless, make reasonable
efforts to provide information enabling guests to secure accommodations on their own.
No lodging will be provided to a guest on any Spirit flight which is delayed or canceled in
the originating city on the guest’s reservation.
When Spirit is unable to provide a previously confirmed seat due to an oversell condition, Spirit
will take voluntary and/or involuntary denied boarding guests in accordance with regulations of
the DOT as specified below:
9.1 Voluntary
If a flight is oversold (more guests hold confirmed reservations than there are seats
available), no one may be denied boarding against his or her will until airline personnel
first ask for volunteers who will give up their reservations willingly in exchange for
payment of Spirit's choosing.
9.2 Involuntary
If a flight is oversold and there are not enough volunteers, other guests may be denied
boarding involuntarily in accordance with the following:
9.2.1. With the exception of Unaccompanied Minors and Guests with Disabilities, the
last guest(s) to check in may be denied boarding in the event of an oversell,
weight and balance or reduction of aircraft capacity due to inoperable seats
when required for operational or safety reasons.
9.2.2. If guests are to be denied boarding involuntarily (after volunteers are solicited),
they will be selected based on their time of check-in, in other words the last
guest to check in on the flight will be the first guest removed from the flight.
Spirit reserves the right to modify the manner of priority per 14 C.F.R. Section
250.3.
9.3 Exceptions to Payment of Compensation for Denied Boarding

No denied boarding compensation will be made if:

9.3.1. The denied boarding is a result of a substitution of an aircraft with lesser

capacity. Guests will be denied boarding based on the following criteria:
• Time of booking if the flight is outside of 3 hours prior to the (original)

scheduled departure time, or
• Time of check-in if the flight is within airport control of 3 hours prior to the
(original) scheduled departure time.
9.3.2. The guest is accommodated on a flight scheduled to arrive within one (1) hour
of the original arrival time.
9.3.3. The guest has not fully complied with the airline's reservation or check-in time
limits or the guest is not acceptable for transportation under the airline's usual
rules and practices.
9.4 Denied Boarding Regulations

9.4.1 Compensation for Denied Boarding
If you have been denied a reserved seat on Spirit Airlines, you are probably
entitled to monetary compensation. In the case of an oversold flight, Spirit will
provide information explains the airline’s obligation and the guest’s rights in the
case of an oversold flight, in accordance with regulations of the DOT.
9.4.2 Volunteers and Boarding Priorities
If a flight is oversold (more guests hold confirmed reservations than there are
seats available), no one may be denied boarding against his or her will until
airline personnel first ask for volunteers who will give up their reservation
willingly, in exchange for compensation of the airline’s choosing. If there are not
enough volunteers, other guests may be denied boarding involuntarily in
accordance with the following boarding priority of Spirit Airlines.
9.4.3 Compensation of Involuntary Denied Boarding
If you are denied boarding involuntarily, you are entitled to a payment of

‘‘denied boarding compensation’’ from the airline unless:
1) you have not fully complied with the airline’s ticketing, check-in and
reconfirmation requirements, or you are not accepted for transportation
under the airline’s usual rules and practices; or
2) you are denied boarding because the flight is canceled; or
3) you are denied boarding because a smaller capacity aircraft was

substituted for safety or operational reasons; or
4) you are offered accommodations in a section of the aircraft other than

specified in your ticket, at no extra charge (a guest seated in a section for
which a lower fare is charged must be given an appropriate refund); or

5) Spirit is able to place you on another flight or flights that are planned to
reach your next stopover or final destination within one hour of the
planned arrival time of your original flight.
9.4.4 Amount of Denied Boarding Compensation
Domestic Transportation
Guests traveling between points within the United States (including the
territories and possessions) that are denied boarding involuntarily from an
oversold flight are entitled to:
1) no compensation if the carrier offers alternate transportation that is

planned to arrive at the guest’s destination or first stopover not later than
one hour after the planned arrival time of the guest’s original flight;
2) at least the lower amount of 200% of the fare to the guest’s destination or
first stopover or $775, if the carrier offers alternate transportation that is
planned to arrive at the guest’s destination or first stopover more than one
hour but less than two hours after the planned arrival time of the guest’s
original flight; or
first stopover or $1,550, if the carrier does not offer alternate
transportation that is planned to arrive at the airport of the guest’s
destination or first stopover less than two hours after the planned arrival
time of the guest’s original flight.
Length of Arrival Delay to Final Amount of Compensation
Destination Due To Over Sale
0 to 1 hour arrival delay No compensation
1 to 2 hour arrival delay At least the lower amount of 200% of fare to
destination or $775
Over 2 hour arrival delay At least the lower amount of 400% of fare to
destination or $1,550
International Transportation
Guests traveling from the United States to a foreign point who are denied
boarding involuntarily from an oversold flight originating at a U.S. airport are
entitled to:
1) no compensation if the carrier offers alternate transportation that is

planned to arrive at the guest’s destination or first stopover not later than
one hour after the planned arrival time of the guest’s original flight;
first stopover or $775, if the carrier offers alternate transportation that is
planned to arrive at the guest’s destination or first stopover more than one
hour but less than four hours after the planned arrival time of the guest’s
original flight; or
first stopover or $1,550, if the carrier does not offer alternate
transportation that is planned to arrive at the airport of the guest’s

destination or first stopover less than four hours after the planned arrival
time of the guest’s original flight.
Length of Arrival Delay to Final Amount of Compensation
Destination Due To Over Sale
0 to 1 hour arrival delay No compensation
1 to 4 hour arrival delay At least the lower amount of 200% of fare to
destination or $775
Over 4 hour arrival delay At least the lower amount of 400% of fare to
destination or $1,550
9.4.5 Alternate Transportation
‘‘Alternate transportation’’ is air transportation with a confirmed reservation at

no additional charge (by any scheduled airline licensed by DOT), or other
transportation accepted and used by the guest in the case of denied boarding.
9.4.6 Method of Payment
Except as provided below, the airline must give each guest who qualifies for
involuntary denied boarding compensation a payment by cash or check for the
amount specified above, on the day and at the place the involuntary denied
boarding occurs.
If the airline arranges alternate transportation for the guest’s convenience that
departs before the payment can be made, the payment shall be sent to the
guest within 24 hours.
The air carrier may offer free or discounted transportation in place of the
Involuntary Denied Boarding Compensation payment. In that event, the carrier
must disclose all material restrictions on the use of the free or discounted
transportation before the guest decides whether to accept the transportation in
lieu of Involuntary Denied Boarding Compensation. The guest may insist on the
Involuntary Denied Boarding Compensation or refuse all compensation.
9.4.7 Guest’s Options
Acceptance of the compensation may relieve Spirit Airlines from any further
liability to the guest caused by its failure to honor the confirmed reservation.
However, the guest may decline the payment and seek to recover damages in a
court of law or in some other manner.
10.1 Voluntary
Refunds will be made in accordance with applicable fare rules. No refunds will be made
for non-refundable reservations.

10.2 Involuntary
In the event that Spirit is unable to provide a previously confirmed seat and is unable to
reroute the guest via Spirit, Spirit will refund as indicated below:
10.2.1. If no portion of the reservation has been used, the refund will be equal to the
fare paid by the guest.
10.2.2. If a portion of the reservation has been used, the refund will be equal to the
amount of the unused portion.
10.2.3. Guests involved in a Spirit Airlines cancellation or delay in excess of two (2)
hours will have three (3) options available to them: 1) re-accommodation, 2) a
credit for future travel, or 3) a refund.
10.2.4. Refunds will only be issued to the form of payment used to complete the
original purchase.
10.3 Foreign Currency Refunds

10.3.1 Spirit will pay the refund in the form that was used in purchasing the original
reservation; however, cash refunds will be issued in the form of a check. Spirit
will observe any refund restriction that may be published in the applicable rules
governing the original transportation document.
10.3.2 All refunds will be subject to government laws, rules, regulations, or orders of
the country in which the reservation was originally purchased and of the
country in which the refund is being made.
10.4 Refund Contacts

Guests entitled to refunds may apply for a refund by contacting Spirit Guest Care at 855-
728-3555 or the request may be made in writing via our web site at www.spirit.com, or
by writing to Corporate Guest Relations, Attention: Refunds, 2800 Executive Way,
Miramar, FL 33025.
Non-revenue guests refers to direct Spirit team members, their eligible dependents, buddy pass
holders, and other airline employees who will be enplaned on a flight subject to availability of
space at departure time (standby), free of charge or at a reduced rate, with the exception of any
applicable booking fees, international taxes and imputed income. Certain optional service
charges may also be applicable. Team members are encouraged to review Spirit’s Travel Policy
prior to travel.
Every effort will be made to seat non-revenue guests, but only after all revenue guests have
been assigned seats. Non-revenue guests are not entitled to service recovery compensation,
denied boarding compensation, or amenities related to trip interruptions.
Liability limits shall be the same for non-revenue guests as revenue guests. Please refer to
section 12 or, in the case of baggage, to subsection 7.7 herein for additional information.

12.1 Disclaimer of Consequential Damages

Purchase of a reservation does not guarantee transportation. Spirit shall in no event be
liable for direct, indirect, special or consequential damages resulting from the
performance or delay in performance of, or failure to perform, transportation of guests
and other services whether or not Spirit has knowledge that such damages might be
incurred.
12.2 Disclaimer of Modifications

12.2.1 Spirit Airlines Contract of Carriage is subject to change without notice.
12.2.2 Spirit shall not be liable for false, misleading or inaccurate information provided
by travel agencies and third party websites.
12.2.3 Information provided outside of this contract, including via links provided
herein, are not considered part of Spirit’s Contract of Carriage.
12.3 Limitations of Liability

Spirit's liability for any accident, injury, or death is governed by applicable laws.
12.3.1 If the guest's journey involves an ultimate destination or stop in a country other
than the country of departure, the Warsaw Convention or the Montreal
Convention may be applicable.
The convention governs, and in most cases limits, the liability of carriers in
respect of death, personal injury to guests, and for destruction or loss of, or
damage to, baggage, and for delay of guests and baggage, as follows:
• The financial limits for any damages, including recoverable compensatory

damages sustained in the case of death or bodily injury of a passenger, shall
not exceed 128,821 Special Drawing Rights (SDR) for each passenger.
• In the case of destruction, loss of, or damage or delay to baggage, 1,288

Special Drawing Rights (SDR).
• In the case of delay to a guest’s journey, 5,346 Special Drawing Rights (SDR)
per guest.
12.4 Waiver/Modification of Terms of Contract of Carriage

No employee of Spirit has the authority to modify, waive or alter any term of this
Contract of Carriage unless authorized by an officer of Spirit Airlines.
13.1 This Contract of Carriage will be governed by and construed in accordance with the laws
of the United States of America and the State of Florida without regard to conflict of law
principles or law.

All right to trial by jury in any action, proceeding or counterclaim arising out of or in
connection with this Contract of Carriage is irrevocably waived.
13.2 No Class Action – Any case brought pursuant to this Contract of Carriage, Spirit’s Tarmac
Delay Plan, or Spirit’s Guest Service Plan must be brought in a party’s individual capacity
and not as a plaintiff or class member in any purported class or representative
proceeding.
13.3 Time Limit – No legal action may be brought by a passenger against Spirit or its
directors, officers, employees or agents unless commenced within six (6) months from
the date of the alleged incident.
Spirit Airlines Contingency Plan for Lengthy Tarmac Delays includes the following:
14.1 For domestic flights, Spirit Airlines will not permit an aircraft to remain on the tarmac
for more than three (3) hours before allowing guests to deplane for arrival flights, or
before the pilot begins maneuvering the aircraft to a suitable disembarkation point (in
areas controlled by Spirit), or before the request for permission to return to a suitable
disembarkation point is made to the Federal Aviation Administration, control tower,
airport authority , or other relevant authority directing the aircraft's operations on the
tarmac (in areas not controlled by Spirit) for departure flights, unless:
a) The pilot-in-command determines that deplaning passengers at a suitable

disembarkation point would jeopardize passenger safety or security, or there is a
safety-related or security-related reason (e.g., weather, a directive from an
appropriate government agency, etc.) why the aircraft cannot leave its position on
the tarmac to deplane guests; or
b) Air Traffic Control advises the pilot-in-command that returning to the gate or
another disembarkation point elsewhere in order to deplane guests would
significantly disrupt airport operations.
14.2 For international flights operated by Spirit Airlines that depart from or arrive at a U.S.
airport, Spirit Airlines will not permit an aircraft to remain on the tarmac at a U.S.
airport for more than four (4) hours before allowing guests to deplane for arrival flights,
or before the pilot begins maneuvering the aircraft to a suitable disembarkation point
(in areas controlled by Spirit), or before the request for permission to return to a
suitable disembarkation point is made to the Federal Aviation Administration, control
tower, airport authority, or other relevant authority directing the aircraft's operations
on the tarmac (in areas not controlled by Spirit) for departure flights, unless:
a) The pilot-in-command determines that deplaning passengers at a suitable

disembarkation point would jeopardize passenger safety or security, or there is a
safety-related or security-related reason (e.g., weather, a directive from an
appropriate government agency, etc.) why the aircraft cannot leave its position on
the tarmac to deplane guests; or

b) Air Traffic Control advises the pilot-in-command that returning to the gate or
another disembarkation point elsewhere in order to deplane guests would
significantly disrupt airport operations.
14.3 For all flights covered by this plan, Spirit Airlines shall do the following:
a) Provide adequate food and potable water no later than two (2) hours after guests
no longer have the opportunity to deplane (in case of a departure) or the aircraft
touches down (in case of an arrival) if the aircraft remains on the tarmac, unless the
pilot-in-command determines that safety or security considerations preclude such
service;
b) Ensure operable lavatory facilities, comfortable cabin temperatures, as well as

adequate medical attention if needed, while the aircraft remains on the tarmac;
c) Ensure that the guests on the delayed flight will receive notifications regarding the
status of the delay when the tarmac delay exceeds 30 minutes for the flight;
d) Ensure that the guests on the delayed flight will receive timely notification each
time the opportunity to deplane actually exists at all suitable disembarkation points
for all departing flights and diversions.
14.4 Spirit Airlines has sufficient resources to implement the plan; and
14.5 Spirit Airlines’ plan has been coordinated with the following:
a) Airport authorities (including terminal facility operators where applicable) at each

U.S. large hub airport, medium hub airport, small hub airport and non-hub airport
that the carrier serves, as well as its regular U.S. diversion airports, and will share
facilities and make gates available at the airport in the event of an emergency;
b) U.S. Customs and Border Protection (CBP) at each large U.S. hub airport, medium
hub airport, small hub airport and non-hub airport that is regularly used for that
carrier’s international flights, including diversion airports; and
c) The TSA at each U.S. large hub airport, medium hub airport, small hub airport and
non-hub airport that the carrier serves, including diversion airports.
Content of Guest Service Plan
1. Offer the lowest fare available.
2. Notify guests of known delays, cancellations and diversions.
3. Deliver baggage on time.
4. Allow reservations to be held or cancelled without penalty for a defined amount of time.
5. Provide prompt reservation refunds.

6. Properly accommodate guests with disabilities and other special needs, including during
tarmac delays.
7. Meet guests’ essential needs during lengthy tarmac delays.
8. Handle “bumped” guests with fairness and consistency in the case of oversales.
9. Disclose travel itinerary, cancellations, Frequent Flyer Rules, aircraft seating configurations
and lavatory availability.
10. Notifying guests in a timely manner of changes in their travel itineraries.
11. Ensure responsiveness to guest complaints.
12. Identify the services to mitigate guest inconveniences resulting from cancellations and
misconnects.
Lower fares may be available at the airport. Certain fares such, as Internet promotions, are
not accessible to the Reservations Agent and may only be purchased at our web site,
www.spirit.com.
Recommendations:
If you have time to plan and are flexible with your travel dates, booking travel and
purchasing your reservations in advance may result in a lower fare, especially during peak
travel seasons and holidays.
We will give our guests, whether at the airport, onboard an aircraft, or elsewhere with
computer or telephone access, the best available information regarding delays and
cancellations in a timely manner.
Because we know that timely and accurate communication regarding travel interruptions is
important, we make every reasonable effort to provide guests and employees with the most
accurate, up-to-date flight information as quickly and frequently as possible.
Recommendations:
Prior to your trip, you can visit our Flight Information page on Spirit's website
(www.spirit.com) for flight and travel information. When making your reservations,
providing Spirit with your contact information (phone numbers and/or e-mail address) can
help us reach you in the event that a delay or cancellation becomes apparent before you
leave for the airport or while you are in transit. Simply enter the information when making a
reservation online at Spirit's website (www.spirit.com) or give it to your Spirit Reservations
Agent.
If a flight is delayed or cancelled, Spirit works automatically to re-accommodate guests in

advance when possible. If you miss your connection due to a delayed flight, or if your flight
is cancelled, a new boarding pass for your revised itinerary may be obtained at the airport.

We strive to ensure that all checked baggage arrives at your final destination on time. If for
some reason, your bag does not arrive on your flight, we will make every reasonable effort
to return it to you within 24 hours.
In the event your baggage does not arrive at your destination with you, please file a delayed
baggage report to immediately initiate a search for the missing piece(s). Representatives will
be available during posted hours to assist guests who require assistance with mishandled
baggage. Once your belongings are located, they will be returned to you as quickly as
possible and we will reimburse reasonable expenses you incur due to the delay in returning
your bag as required either for domestic flights or applicable international agreements, and
reimburse you for any fee charged to transport a bag if the bag is lost. Retain your baggage
claim receipts for tracing and settlement, if necessary.
If your baggage cannot be located within five (5) days, you will need to complete the online
claim form (see Spirit’s Contract of Carriage (section 7.3.7) so that Central Baggage can
assist with advanced tracing.
The online claim form can be found online at: www.spirit.com/bagclaim.
For further information pertaining to delayed, lost and damaged baggage, see Spirit’s
Contract of Carriage section 7.3.5. For further information pertaining to limitations of
liability, see Spirit’s Contract of Carriage section 7.7.
Recommendations:
We recommend you attach a baggage identification tag to each of your bags that clearly
displays your name, address and telephone number. In addition, we suggest you place this
same information and a copy of your itinerary inside the bags.
Be sure to carry necessities such as medication, keys and passports, as well as cameras,
electronics, iPods, laptop computers, jewelry, cash and personal documents with you on the
aircraft.
Always use baggage designed to withstand the stress of airport baggage handling systems
and avoid over-packing.
Spirit does not hold reservations without payment.
Refunds are allowed for reservations made seven (7) days (168 hours) or more prior to your
departure, provided that you make the refund request within 24 hours of your initial
reservation.
For guests due a refund, who purchased their reservations (including any charges associated
with the fare) with a credit card, Spirit will process the credit within seven (7) business days.
Due to various billing cycles, a credit card statement may not reflect a refund immediately.
For guests due a refund, who purchased their reservation (including any charges associated
with the fare) with cash, Spirit will issue a refund check within 20 business days of Spirit
receiving your refund request.
We will provide our guests who have special needs, including guests with disabilities and
unaccompanied minors, with the level of attention, respect and care they require. For
further information pertaining to minors traveling unaccompanied, see Spirit’s Contract of
Carriage section 5.2.
Spirit’s policies and procedures are in accordance with 14 CFR Part 382, Nondiscrimination
on the Basis of Disability in Air Travel, which implements the Air Carrier Access Act. A copy
of 14 CFR Part 382 may be obtained from the DOT by any of the following means:
1. Calling from within the United States, by telephone via the Toll-Free Hotline for Air
Travelers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY)
2. Calling the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-

0511 (TTY)
3. Writing to the Air Consumer Protection Division, C-75, U.S. Department of

Transportation, 1200 New Jersey Ave. SE, West Building, Room W96-432, Washington,
DC 20590
4. Visiting the Aviation Consumer Protection Divisions' website at

https://www.transportation.gov/airconsumer.
Recommendations:
When making your reservations, be sure to notify Spirit of any special needs you may have.
This will alert our employees to your circumstances so they can better prepare to assist you
when you arrive at the airport. To assist Spirit in providing you with prompt assistance,
please notify a Spirit team member of any special needs you may have upon your arrival to
the airport.
Spirit is committed to operating a reliable schedule for every guest. Weather, Air Traffic
Control and other issues can cause delays and cancellations. Our commitment is to make
our guests who experience long on-aircraft delays as comfortable as possible. Spirit has a
contingency plan to meet guest’s essential needs during lengthy tarmac delays. For more
information on our commitment to you, please see Spirit’s Contract of Carriage section 14.
When an on-aircraft delay occurs, we will manage the situation aggressively to minimize
delays of greater than two (2) hours and make every reasonable effort to prevent those with
longer durations. In the event of a lengthy delay, to provide food, water, restroom facilities
and access to medical treatment for Guests onboard an airplane. For delays more than
three (3) hours domestically or more than four (4) hours internationally, Guests will be
allowed to deplane, subject to the Captain’s and Air Traffic Control’s concurrence.
Recommendations:
While Spirit offers food onboard for purchase, guests are always welcome to bring food
onboard any of our flights. If you are traveling with children, be sure to pack extra snacks
and beverages (subject to TSA rules), as well as diapers and changing essentials.

When guests are denied boarding due to an overbooked flight, they will be compensated
and treated fairly and consistently. Removing paying guests is the last resort. First,
volunteers will be solicited. If there are no volunteers, then the last guest to check-in may
need to be removed; however, Spirit reserves the right to determine the manner of priority
per 14 C.F.R. Section 250.3. See Spirit’s Contract of Carriage section 9 for more information
about denied boarding options and compensation.
Recommendations:
Guests can check Spirit's website (www.spirit.com) under HELP for specific airport
information and recommended check-in times prior to leaving for the airport. Please arrive
at the airport in plenty of time to check your bags. Please review Spirit’s Contract of Carriage
sections 2.3 and 2.4 for further details related to check-in time limits.
We will make every attempt to provide our guests with accurate, up-to-date information
about their travel itineraries, our aircraft seating configurations (including lavatory
availability), frequent flyer rules, and cancellation policies.
Reservations Agents can relay cancellation and refund policies to guests upon request at the
time of booking. These policies can also be found in section 3.3 of Spirit’s Contract of
Carriage
For the Terms and Conditions of the Free Spirit Program, please see
https://content.spirit.com/Shared/en-us/Documents/FS_Terms_and_Conditions.pdf
For Spirit’s aircraft configuration information on (including lavatory availability), please see:
https://customersupport.spirit.com/hc/en-us/articles/202098616-Do-I-have-to-purchase-a-
seat-assignment-
For aircraft disinfection requirements, visit the Aviation Consumer Protection Division
website at (https:/www.transportation.gov/airconsumer) or send a letter to the mailing
address below:
Aviation Consumer Protection Division, C-75

U.S. Department of Transportation
1200 Jersey Ave., S.E.
Washington, D.C. 20590
If you’ve purchased a reservation to Jamaica or Panama, please view the link below to view
the Insecticide Notice visit: https://www.transportation.gov/airconsumer/spray
When a change occurs to your scheduled flight, we will make every effort to communicate
the schedule change via telephone or e-mail in advance of the date of travel, if known.
Otherwise, the information will be provided upon airport check-in and at the gate.

Recommendations:
When making your reservations, providing Spirit with your contact information (phone
numbers and/or e-mail address) may help us reach you in the event that a delay or
cancellation becomes apparent before you leave for the airport or while you are in transit.
Enter the information when making a reservation online at Spirit's website
(www.spirit.com), or give it to your Spirit Reservations Agent.
When our guests have complaints, we will respond with the required information in a
professional, courteous manner that reflects the high value we place on each guest.
1. You may contact Spirit with your complaints, compliments or questions at:
https://customersupport.spirit.com/hc/en-us/articles/202097936-Do-you-have-a-
question-comment-or-complaint-
2. In Writing:
Spirit Guest Relations

2800 Executive Way
Miramar, FL 33025
You will receive an initial acknowledgement of your communications within 30 days and a
substantive reply within 60 days. Guest Relations can assist you with post-travel concerns
as well. Please have your flight number and date(s) of travel handy when you contact us.
When our guests are inconvenienced either from a cancellation or a delayed flight within
our control, we will provide amenities and services to minimize the impact to the guest.
Spirit will make every effort to assist our guests and minimize their inconvenience resulting
from cancellations or misconnections. See Spirit’s Contract of Carriage section 8 for further
information related to flight cancellations and misconnections.
In the case of a cancellation or misconnection, our staff will focus on rebooking guests on
alternate flights, either direct to the destination or via connections through other airports to
best accommodate the guest’s needs.
If rebooking options are available the following day, we may offer overnight hotel
accommodations for non-local guests. However, if the cancellation or misconnection is
because of severe weather, Air Traffic Control decisions or other issues outside of Spirit’s
control, we cannot offer such accommodations, though we will make reasonable efforts to
provide information enabling guests to secure accommodations on their own.
Recommendations:
Please carry necessity items like medication with you. Also, when traveling with children,
please pack extra snacks and beverages as well as diapers and changing essentials in
preparation for an unplanned event.

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CONTRACT OF CARRIAGE

INCLUDES GUEST SERVICE PLAN &

UPDATED AS OF MARCH 24, 2022

4. ACCEPTANCE/REFUSAL OF GUESTS .................................................................................................. 7

5. ACCEPTANCE OF CHILDREN .............................................................................................................12

7.1 GENERAL .....................................................................................................................................................18

UPDATED AS OF MARCH 24, 2022

7.4 FRAGILE AND PERISHABLE ITEMS ......................................................................................................................22

8. SCHEDULE CHANGES, DELAYED FLIGHTS AND CANCELED FLIGHTS ...................................................41

9. DENIED BOARDING .........................................................................................................................42

10. REFUNDS ........................................................................................................................................45

10.1 VOLUNTARY .................................................................................................................................................45

11. NON-REVENUE GUESTS ...................................................................................................................46

12. DISCLAIMER OF CONSEQUENTIAL DAMAGES, MODIFICATIONS, AND LIMITATIONS OF LIABILITY .....47

12.1 DISCLAIMER OF CONSEQUENTIAL DAMAGES .......................................................................................................47

13. CHOICE OF LAW AND VENUE...........................................................................................................47

14. SPIRIT AIRLINES TARMAC DELAY PLAN ............................................................................................48

UPDATED AS OF MARCH 24, 2022

C. Denied Boarding is used in Spirit’s Contract of Carriage to refer to a situation in which

D. DOT means U.S. Department of Transportation.

E. FAA means U.S. Federal Aviation Administration.

F. IATA means International Air Transport Association.

J. Stopover means a voluntary interruption in the guest’s journey at an intermediate city

K. TSA means U.S. Transportation Security Administration.

UPDATED AS OF MARCH 24, 2022

2.1 Confirmed Reservations

a. Direct bookings made with Spirit Airlines via Spirit's website

b. Travel agency or internet travel site bookings (purchased other than at

2.1.2. Confirmed Reservation Validity

No one shall be entitled to transportation without a confirmed reservation.

No reservation paid by credit card shall be considered a confirmed reservation if

2.2 Refusal to Sell Transportation

a. Prior Misconduct – A person who has disrupted airline operations (at

b. Misconduct – A person who has committed a fraudulent act against Spirit.

UPDATED AS OF MARCH 24, 2022

b. For international flights, Spirit recommends that guests arrive at the

2.4 Cancellation of Reservations

In the event of a delay, guests are recommended to remain in the gate

d. Such action is necessary to comply with any governmental regulation or

UPDATED AS OF MARCH 24, 2022

3.2 Currency/Method of Payment

NOTE: Cash conversion kiosks (operated and independently managed by

3.3 Guest Initiated Modifications

3.3.2. Cancellations to an itinerary must be made at least 45 minutes prior to the

UPDATED AS OF MARCH 24, 2022

3.5 Children’s Fare

4.2 Travel Requirements and Documentation

4.2.1 Spirit shall not be liable for:

a. any aid or information given by any agent or employee of Spirit to any

UPDATED AS OF MARCH 24, 2022

a. is disorderly, abusive, violent, or their conduct creates an unreasonable

b. appears to be intoxicated or under the influence of drugs;

c. interferes or attempts to interfere with any member of the flight crew in

d. is or is perceived by the flight crew to pose a security threat or risk of

e. has a contagious disease that is transmissible during the normal course

g. is barefoot or inadequately clothed, or whose clothing is lewd, obscene,

h. has an offensive odor unless caused by a qualified disability.

UPDATED AS OF MARCH 24, 2022

4.3.3. Diversion of Aircraft - If Spirit is required to divert an aircraft to land at a

4.4 Refusal to Transport