P-S-User Reset Password

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P-S-User Reset Password

Tttttttttyyyyyyyyyyyyyyuuuuuuuuuud fi gi urcfucfucfuvufvydcry

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Suprapto Toto

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PUBLIC

SAP ID Service – How to change or reset your P-

or S-user password
TABLE OF CONTENTS
SAP ID SERVICE – HOW TO CHANGE OR RESET YOUR P- OR S-USER PASSWORD ........................... 3
CHANGE THE P- OR S-USER PASSWORD ON THE SAP ID SERVICE PROFILE MANAGEMENT PAGE 3
CHANGE THE S-USER PASSWORD ON THE SAP ONE SUPPORT LAUNCHPAD ................................... 4
RESET THE PASSWORD VIA “FORGOT PASSWORD” ............................................................................... 5
SUPPORT ......................................................................................................................................................... 6

2
SAP ID SERVICE – HOW TO CHANGE OR RESET YOUR P- OR S-USER PASSWORD
NOTE: The P- or S-user password can be changed and reset only once every 24 hours.
There are three ways how to change or reset the P- or S-user password:
1. Change the P- or S-user password on the SAP ID Service Profile Management
2. Change the S-user password on the SAP ONE Support Launchpad
3. Reset the password via “Forgot Password”

CHANGE THE P- OR S-USER PASSWORD ON THE SAP ID SERVICE PROFILE MANAGEMENT PAGE
1. Go to the Profile Management Page: https://accounts.sap.com
2. Enter your user ID for the password you would like to change
3. Enter the current password
4. Click ‘Log On’

5. Scroll down till you reach the section: Authentication – Password

6. Click the ‘Change’ button

7. Enter your current password

8. Create a new password and make sure the password has a minimum of 8 characters, and includes 3
of the following:
• Lowercase letters
• Uppercase letters
• Number [0-9]
• Symbols [!@#^&*()+_,.{}?-]

9. Reenter the password

10. Click ‘Save’

3
CHANGE THE S-USER PASSWORD ON THE SAP ONE SUPPORT LAUNCHPAD
1. Go to the SAP ONE Support Launchpad: https://launchpad.support.sap.com/
2. Authenticate with your credentials to login into SAP ONE Support Launchpad
3. Click the dropdown in the right upper corner next to your user ID
4. Click ‘Change Password’

5. This will redirect you to the Profile Management Page

6. Scroll down till you reach the section: Authentication – Password
7. Click the ‘Change’ button

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8. Enter your current password
9. Create a new password and make sure the password has a minimum of 8 characters, and includes 3
of the following:
• Lowercase letters
• Uppercase letters
• Number [0-9]
• Symbols [!@#^&*()+_,.{}?-]
10. Reenter the password
11. Click ‘Save’

RESET THE PASSWORD VIA “FORGOT PASSWORD”

1. Go to the Profile Management Page: https://accounts.sap.com
2. Click ‘Forgot password?’

3. Enter your user ID (recommended) or the email for which you want to reset the password.
NOTE: If you have multiple user IDs associated with the same email address, then enter the specific

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user ID that requires the password reset.

4. Click ‘Send’
5. When you receive the email, click on the ‘Click here to reset your password’ button or copy the
provided link and paste into a browser
NOTE: The link expires within 2 hours.
6. Create a new password and make sure the password has a minimum of 8 characters, and
includes 3 of the following:
• Lowercase letters
• Uppercase letters
• Number [0-9]
• Symbols [!@#^&*()+_,.{}?-]
7. Reenter the password
8. Click ‘Save’

SUPPORT
If you have issues performing the password reset (e.g. don't receive the SAP ID Service: How to reset your
SAP password email or receive errors), please contact the SAP ID Service Support via email: sso@sap.com
and the team will work directly with you.

SEE ALSO
SAP Cloud Identity Services – Identity Authentication Help Change Password

SAP Cloud Identity Services – Identity Authentication Help Reset Password

6
www.sap.com/contactsap

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