4 Ps
4 Ps
4 Ps
1
The 4 P’s
◼ People — the most important element of a
successful project
2
Stakeholders
◼ Senior managers who define the business issues that often
have significant influence on the project.
◼ Project (technical) managers who must plan, motivate,
organize, and control the practitioners who do software
work.
◼ Practitioners who deliver the technical skills that are
necessary to engineer a product or application.
◼ Customers who specify the requirements for the software to
be engineered and other stakeholders who have a peripheral
interest in the outcome.
◼ End-users who interact with the software once it is released
for production use.
3
Software Teams
How to lead?
How to organize?
How to collaborate?
4
Team Leader
◼ The MOI Model:
◼ Motivation. The ability to encourage (by “push or pull”)
technical people to produce to their best ability.
5
Software Teams
The following factors must be considered when selecting
a software project team structure ...
6
Organizational Paradigms
7
Avoid Team “Toxicity”
◼ A hectic work atmosphere in which team members waste
energy and lose focus on the objectives of the work to be
performed.
◼ High frustration caused by personal, business, or technological
factors that cause friction among team members.
◼ “Fragmented or poorly coordinated procedures” or a poorly
defined or improperly chosen process model that becomes a
roadblock to accomplishment.
◼ Unclear definition of roles resulting in a lack of accountability
and resultant finger-pointing.
◼ “Continuous and repeated exposure to failure” that leads to a
loss of confidence and a lowering of morale.
8
Agile Teams
◼ Team members must have trust in one another.
◼ The distribution of skills must be appropriate to the
problem.
◼ Mavericks may have to be excluded from the team,
if team cohesiveness is to be maintained.
◼ Team is “self-organizing”
◼ An adaptive team structure
◼ Uses elements of Constantine’s random, open, and
synchronous paradigms
◼ Significant autonomy
9
Team Coordination & Communication
◼ Formal, impersonal approaches include software engineering documents
and work products (including source code), technical memos, project
milestones, schedules, and project control tools (Chapter 23), change
requests and related documentation, error tracking reports, and
repository data (see Chapter 26).
◼ Formal, interpersonal procedures focus on quality assurance activities
(Chapter 25) applied to software engineering work products. These
include status review meetings and design and code inspections.
◼ Informal, interpersonal procedures include group meetings for
information dissemination and problem solving and “collocation of
requirements and development staff.”
◼ Electronic communication encompasses electronic mail, electronic
bulletin boards, and by extension, video-based conferencing systems.
◼ Interpersonal networking includes informal discussions with team
members and those outside the project who may have experience or
insight that can assist team members.
10
The Product Scope
◼ Scope:
◼ Context. How does the software to be built fit into a larger system,
product, or business context and what constraints are imposed as a
result of the context?
◼ Information objectives. What customer-visible data objects
(Chapter 8) are produced as output from the software? What data
objects are required for input?
◼ Function and performance. What function does the software
perform to transform input data into output? Are any special
performance characteristics to be addressed?
11
Problem Decomposition
◼ Sometimes called partitioning or problem elaboration
12
The Process
13
Merging the Problem
and the Process
14
The Project
◼ Projects get into trouble when …
◼ Software people don’t understand their customer’s needs.
◼ The product scope is poorly defined.
◼ Changes are managed poorly.
◼ The chosen technology changes.
◼ Business needs change [or are ill-defined].
◼ Deadlines are unrealistic.
◼ Users are resistant.
◼ Sponsorship is lost [or was never properly obtained].
◼ The project team lacks people with appropriate skills.
◼ Managers [and practitioners] avoid best practices and lessons learned.
15
Common-Sense Approach
to Projects
◼ Start on the right foot. This is accomplished by working hard (very hard)
to understand the problem that is to be solved and then setting realistic
objectives and expectations.
◼ Maintain momentum. The project manager must provide incentives to
keep turnover of personnel to an absolute minimum, the team should
emphasize quality in every task it performs, and senior management
should do everything possible to stay out of the team’s way.
◼ Track progress. For a software project, progress is tracked as work
products (e.g., models, source code, sets of test cases) are produced and
approved (using formal technical reviews) as part of a quality assurance
activity.
◼ Make smart decisions. In essence, the decisions of the project manager
and the software team should be to “keep it simple.”
◼ Conduct a postmortem analysis. Establish a consistent mechanism for
extracting lessons learned for each project.
16
To Get to the Essence
of a Project
◼ Why is the system being developed?
◼ What will be done?
◼ When will it be accomplished?
◼ Who is responsible?
◼ Where are they organizationally located?
◼ How will the job be done technically and
managerially?
◼ How much of each resource (e.g., people,
software, tools, database) will be needed?
Barry Boehm
17
Critical Practices
◼ Formal risk management