MATERIALS MANGEMENT FOR UNDER GRADUATE

COURSES
BASED ON UGC SYLLABUS

SYLLABUS

UNIT-I
Materials Management- Definition-Function-Importance of Materials Management.

UNIT - II
Integrated materials management- the concept- service function advantages- Inventory
Control- Function of Inventory - Importance-Replenishment Stock-Material demand
forecasting- MRP- Basis tools ABC-VED- FSN Analysis Inventory Control of Spares
andSlow-Moving Items -EOQ-EBQ-Stores Planning.

UNIT - III
Purchase Management- Purchasing - Procedure - Dynamic Purchasing - Principles -import
substitution- International Purchase-Import purchase procedure

UNIT-IV
Store Keeping and Materials Handling- Objectives - Functions - Store Keeping -Stores
Responsibilities Location of Store House Centralized Store Room -Equipment - Security
Measures - Protection and Prevention of Stores.

UNIT - V
Vendor Rating - Vendor Management - Purchase Department - Responsibility - Buyer Seller
Relationship - Value Analysis - Iso Types.
 TABLE OF CONTENT

UNIT 1- Materials Management

UNIT 2- Integrated Materials Management

UNIT 3- Purchase Management

UNIT 4- Store Keeping

UNIT 5- Vendor Management

 UNIT 1 MATERIALS MANAGEMENT
DEFINITION OF MATERIALS MANAGEMENT:
According to International Federation of purchasing and materials Management
"Materials management is a total concept involving an organizational structure unifying into
single responsibility, the systematic flow and control of material from identification of the
need through customer delivery.
MEANING:
Materials management refers to the coordination and control of all activities related to the
procurement, storage, and use of materials in an organization. It encompasses the processes
of planning, sourcing, purchasing, receiving, storing, distributing, and disposing of materials
and components needed for production and delivery of products or services.
IMPORTANCE OF MATERIAL MANAGEMENT:

EFFECTIVE COST CONTROL

1

CONTINUAL GROWTH OF ORGANISATION

2

VALUE ADDED PRODUCTION (VAP)

3
4
SUPPORT TO THE ORGANISATION

SUPPORT TO THE NATION

5

QUALITY CONSCIOUS
6

EXPENDITURE OF MATERIAL
7

CORPORATE AND SOCIAL RESPONSIBILITY

8
1.EFFECTIVE COST CONTROL:
The material cost content of total cost is kept at a reasonable level. Scientific purchasing
helps in acquiring materials at reasonable prices. Proper storing of materials also helps in
reducing their wastages. These factors help in controlling cost content of products.
2. CONTINUAL GROWTH OF ORGANISATION:
Continuous growth, continua! improvement in the production and overall growth of an
organization by adapting (a) cost of material (2) Supply of material (3) Maximum Usage of
Material.
3. VALE ADDED PRODUCTION (VAP):
The materials add separate value to the product, the margin between the raw materials and
finished product is nothing but VAP.
4. SUPPORT TO THE ORGANISATION:
Materials are indirectly creating support to the organization in the value of current asset.
5. SUPPORT TO THE NATION:
All industries are giving direct influence to the growth of one nation as the economic growth
only making prosperous to any country.
6. QUALITY CONSCIOUS:
If we concentrate on quality we are supposed to concentrate on materials. What kind of
materials and their quality & quantity, cost of material and everything leads to quality
product.
7. EXPENDITURE OF MATERAIL:
The materials manager should control or reduce the usage of materials in connection
packing, transporting and labour charges.
8. CORPORATE AND SOCIAL RESPONSIBILITY:
The natural resource is very important and not only for a single person but it is meant for
whole universe, it is one of the ethics of the corporate world to safe guard the natural
resources and to avoid wastages
OBJECTIVES OF MATERIAL MANAGEMENT:

Objectives

PRIMARY OBJECTIVES :
1. LOW PRICE SECONDARY OBJECTIVES :
2.HIGH INVENTORY 1.FAVOURABLE RECIPROCAL
TURNOVER RELATIONS
3.CONTINUITY OF SUPPLY 2.NEW MATERIALS AND
4.CONSISTENCY OF PRODUCTS
QUALITY 5.LOW PAYROLL 3.ECONOMIC MAKE -OR -BUY
COSTS 6.FAVOURABLE OR OUTSOURCING
SUPPLIER RELATIONS 4.STANDARDIZATION
5.PRODUCT IMPROVEMENT
6.FORECASTS

 PRIMARY OJECTIVES:
1. Low Prices:
Obtaining the lowest possible price for purchased materials is the most important objective of
the materials department. If the materials department reduces the prices of the items it buys,
operating costs are reduced and profits are enhanced. This objective is important for all
purchases of materials and services, including logistics and transportation.
2.High Inventory Turnover:
When inventories are low in relation to sales (inventory turnover = sales + average
inventories), less capital is tied up in inventories. This, in turn, increases the efficiency with
which the company's capital is utilized, so that return on investment is higher.
3. Continuity of supply:
When there are disruptions in the continuity of supply. excess costs are inevitable
Production costs go up Continuity of supply is particularly important for highly automated
processes, where costs are rigid and must be incurred even when production stops because of
the lack of material This objective is achieved through intelligent use of lead time estimate
and a certified supplier whose material is not impacted but loaded straight on the production
line.
4. Consistency of quality:
The materials department is responsible for the quality only of the materials and services
furnished by outside suppliers. The manufacturing department is responsible for quality
control of manufacturing processes When materials purchased are homogeneous and in a
primitive state (e.g., sand and gravel), quality is rarely a big problem for materials personnel.
5. Low payroll costs:
The common objective of a company is low payroll costs. The lower the payroll, the higher
the profits-all other factors being equal. But because no department can do its job without a
payroll, the objective of a low payroll must be viewed in a proper perspective. A technique
for calculating the order processing cost involves me of the formula: G= (L+OH)
Here;
L= Annual labour costs and salary OH= Office overheads per year N= Number of orders
placed for various items per year. It will be shown later that C, affects the economic order
quantity in inventory control the economic order quantity formula for inventory control.
6. Favourable supplier relations:
Manufacturing companies rely on outside suppliers a far greater degree than is generally
recognized. This is because in present times industries purchase up to 95 per cent of their
items from vendors. This makes favourable relations with suppliers extremely important.
 SECONDARY OBJECTIVES:
1.Favorable reciprocal relations:
When a company deliberately buys from its own customers as much as possible, it is
practising reciprocity Sound reciprocity involves balancing of the advantages and
disadvantages of using one's buying power as an instrument for getting sales. Similarly,
suppliers will use their own buying power as a sales tool. In consumer goods industries,
reciprocity is rarely a problem, sales are spread among many users. In producer goods industries, however,
reciprocity is a way of business life. particularly among industries where there is little product
differentiation and prices are uniform.

2.New materials and products:

Design and production managers are always interested in new products and materials that
will help them operate more efficiently and thereby achieve one of their primary objectives.
The materials department can help because its personnel deal regularly with the suppliers
responsible for the new developments When they learn anything of interest, they can provide
information to production, design or other departments.
3. Economic make-or-buy or outsourcing:
Make-or-buy decisions or outsourcing decisions are often initiated by materials personnel,
since they are the group, most intimately concerned with the selection of supply sources. By
no means are they solely responsible for these decisions. However, make or buy decisions
should be a committee effort, representing the points of view of all the departments in the
company.
4. Standardization:
The fewer the items that need be controlled, simpler and more efficient the materials
management process, thus it is in the interests of materials personnel to promote
standardization and simplification of specifications. The design departments are primarily
responsible for standards and specifications, but materials department make a substantial
contribution.
5. Product improvement:
This is perhaps the single most important objective of the design department. However,
materials personnel can definitely assist in this regard. Their economic knowledge can
supplement the technical knowledge of the engineers on programmes to boost profits through
product change. The design of practically any product is basically a compromise between
design and economic objectives.
6. Forecasts:
To manage materials well, some perception of the future regarding prices, costs, and general
business activity is necessary. In large companies, professional economists make forecasts
that are used for both sales and purchase planning Materials personnel translate these general
forecasts into specific forecasts for purchased material They may also provide the economists
with data for forecasts because, owing to the external focus, they are intimately familiar with
the market and general business condition through their daily contacts with suppliers.
7. Acquisitions:
Most company managements are interested in growing not only by internal expansion but
also by acquiring other businesses. It is not easy to identity a possible candidate for
acquisition and then to make the necessary advances for eventual merger. The materials
manager can often play an important role in acquisitions, since he normally ha through his
job of dealing with his many suppliers, more contact with the outside business world than
other executives in the company.
 Function of Materials Management:
 Inventory Arrangement and Control:
Production and Material
Control
Purchasing
Materials Handling
Receiving
production control
physical distribution

1. Inventory Arrangement and Control:

In the cosmopolitan world of today, the inventory arrangement would mean the purchase of
materials to be stored before entering the production stage or sold out, such that the stock cost
is zero. There are three kinds of inventories: a) raw materials; b) purchased goods; and c)
finished components.
2.Production and Material Control:
Production manager prepares schedules of production to be carried in future. The
requirements of parts and materials are determined as per production schedules. Production
schedules are prepared on the basis of orders received or anticipated demand for goods. It is
ensured that every type or part of material is made available so that production is carried on
smoothly.
3.Purchasing:
Purchasing department is authorized to make buying arrangements on the basis of
requisitions issued by other departments. This department keeps contracts with suppliers and
collects quotations etc. at regular intervals. The effort by this department is to purchase
proper quality goods at reasonable prices. Purchasing is a managerial activity that goes
beyond the simple act of buying and includes the planning and policy activities covering a
wide range of related and complementary activities.
4.Materials Handling:
It is concerned with the movement of materials within a manufacturing establishment and the
cost of handling materials is kept under control. It is also seen that there are no wastages or
losses of materials during their movement. Special equipment’s may be acquired for material
handling.
5. Receiving:
The receiving department is responsible for the unloading of materials, counting the units,
determining their quality and sending them to stores etc. The purchasing department is also
informed about the receipt of various materials.
6.production control:
Production control refers to the management of the production process in an organization. It
involves the coordination of all activities related to the production of goods or services,
including planning, scheduling, executing, and monitoring production activities. The main
goal of production control is to ensure that production processes run smoothly and efficiently,
so that products are produced on time, at the required quality, and within budget.
7.physical distribution:
Physical distribution refers to the movement of goods from the point of production to the
point of consumption. It involves the transportation, storage, and delivery of finished
products to customers.
VERY SHORT ANSWER:
1. Define Materials Management?
2. Meaning of Materials Management?
3. Write some important of Materials Management?
4. Give objectives of Materials Management?
5. Write some Function of Management Materials?
6. What Physical Distribution?
7. Explain Production Control?
8. What is Purchasing?
9. What is Materials Handling?
Short Answer:
1. Explain the Important of Materials Management?
2. What are the Objectives of Materials Management?
3. What is the Function of Materials Management?
Long answer:
1. Explain the Important of Materials Management?
2. What are the Objectives of Materials Management?
3. What are the Function Of Materials Management?
 UNIT – 2 INTEGRATED MATERIALS MANAGEMENT

MEANING OF INTEGRATED MATERIALS MANAGEMENT:

Materials Management as a function is responsible for the co-ordination of planning,
Sourcing, purchasing; Moving; Storing and Controlling materials in an optimum manner so
as to provide a pre-decided service to the customer at a minimum cost.
If the above functions of Materials Management are separately handled a conflict of interests
occurs and there is a need to balance the conflicting objective from a total organisation point
of view so as to achieve optimum results for the organisation.
THE CONCEPTS OF INTEGRATED MATERIALS MANAGEMENT:
The concept of integrated materials management refers to a comprehensive approach to
managing the procurement, storage, and distribution of materials within an organization. It
involves the coordination and integration of all materials management activities and functions
to ensure that they are aligned with the overall goals and objectives of the organization.
Integrated materials management aims to improve the overall performance and
competitiveness of an organization by ensuring that materials management activities are
streamlined and optimized, and that materials are procured and managed in a cost-effective
and efficient manner. This is achieved by focusing on key areas such as collaboration with
other department cost reduction, efficiency, and customer satisfaction. By taking an
integrated approach to materials management, organizations are better able to manage their
resources, reduce waste, and improve their bottom line.
The concept of integrated materials management recognizes that materials management is not
a standalone function but is instead integrated into all aspects of an organization's operations.
By integrating materials management activities into overall business processes, organizations
are better able to align their efforts and achieve their goals. This leads to improved
performance, increased competitiveness, and enhanced customer satisfaction.
FUNCTIONS OF INTEGRATED MATERIALS MANAGEMENT:

Material Planning and Control

Purchasing

Stores Management
Inventory Control or Management
Standardization
Simplification
Value Analysis
Ergonomics
Just-in-Time (JIT)

1. Materials planning and control:

Based on the sales forecast and production plans, materials planning and control is done. This
involves estimating the individual requirements of parts, preparing materials budget,
forecasting the levels of inventories, scheduling the orders and monitoring the performance in
relation to production and sales.
2. Purchasing:
This includes the selection of sources of supply finalization in terms of purchase, placement
of purchase orders, follow-up, maintenance of smooth relations with suppliers, approval of
payments to suppliers, evaluating and rating suppliers.
3. Stores management or management:
This involves physical control of materials, preservation of stores, minimization of
obsolescence and damage through timely disposal and efficient handling, maintenance of
store records, proper location and stocking. A store is also responsible for the physical
verification of stocks and reconciling them with book figures. A store plays a vital role in the
operations of a company.
4. Inventory control or management:
Inventory generally refers to the materials in stock. It is also called the idle resource of an
enterprise. Inventories represent those items, which are either stocked for sale or they are in
the process of manufacturing or they are in the form of materials, which are yet to be utilized.
The interval between receiving the purchased parts and transforming them into final products
varies from industries to industries depending upon the cycle time of manufacture.

 Standardization: Standardization means producing a maximum variety of products

from the minimum variety of materials, parts, tools, and processes.
It is the process of establishing standards or units of measure by which extent,
quality, quantity, value, performance, etc. may be compared and measured.
 Simplification: The concept of simplification is closely related to standardization.
Simplification is the process of reducing the variety of products manufactured.
Simplification is concerned with the reduction of product range, assemblies, parts,
materials, and design.
 Specifications: It refers to a precise statement that formalizes the requirements of the
customer. It may relate to a product, process or service.
 Value analysis: Value analysis is concerned with the costs added due to inefficient or
unnecessary specifications and features. It makes its contribution to the last stage of
the product cycle, namely, the maturity stage. At this stage research and development
no longer make positive contributions in terms of improving the efficiency of the
functions of the product or adding new functions to it.
 Ergonomics: (Human Engineering): The human factors or human engineering is
concerned with the man-machine system. Ergonomics is “the design of human tasks,
man-machine system, and effective accomplishment of the job, including displays for
presenting information to human sensors, controls for human operations and complex
man-machine systems.” Each of the above functions is dealt with in detail.

ADVANTAGES OF INTEGRATED MATERIAL MANAGEMENT:

Better Better Co- Improved EIP (Electronic Dead

Accountability Ordination Performance data processing) stock
1.Better Accountability:
By effective centralization of authority and responsibility for all aspects of materials function,
a clear-cut accountability is established. This helps in evaluating the performance of materials
management in an objective manner.
2.Better Co-Ordination:
When the materials manager is responsible for all functions it results in better support and co-
operation in the accomplishment of the materials function. Better co-ordination creates an
atmosphere of trust and better relation between the user departments and the materials
management department.
3.Improved Performance:
As all the inter-related functions are integrated organizationally, better performance and
effectiveness is achieved. The need for materials is promptly brought to the notice by
materials planning and purchase department is supplied with stock levels and orders status by
stores department.
4.EIP (Electronic data processing):
The Centralization of materials functions has made it possible to design data processing
systems. The integrated materials management facilitates the collection, process and analysis
of data, leading to better decisions. Computerization can be economically introduced under
an integrated set-up
5.Dead stock:
Dead stock will often come to notice of a common department head during his supervision of
the stores and this facilitates quick disposal action.

CLASSIFICATION OF MATERIALS:

1 Raw materials
2 Purchase components
3 Work-in-progress
4 Finished goods
5 Spares
6 Consumables
7 Machinery and equipment

1. Raw materials: Raw materials are purchased from the original producer or manufacturers
and are used directly or subjected to a conversion process in producing the firm's product. For
example, plastic granules are the raw materials which are converted into plastic products
through conversion processes such as plastic molding. The molded plastic part shall be a raw
material for some assembly along the supply chain.
2. Purchase components: Nowadays, most of the industries purchase finished components
from the vendors and assemble them within their plant to obtain the finished product. Usually
95 per cent of purchased components are those which do not represent the core competency
of the buying firm. But 5 per cent of in-house components which represent the core
competency of that industry go into the final finished product. These 5 percent critical high
value parts.
3.Work-in-progress: This category represents the materials in the semi-finished s as a result
of operation being performed on raw materials purchased from outside. These constitute a
large proportion of inventory blocked as capital. Lean manufacturing a inventory
manufacturing has the objective of minimizing the WIP (Work-in-Process).
4. Finished goods: The finally produced goods are termed finished goods. They a speeding
up the operation by using a pull system on the downstream side. ready for sale and function
as a buffer between production and marketing departments.
5. Spares: Spares are important inventories and usually represent the standby fo important
components of production equipment which convert the raw material to finished product.
Spares are classified into three categories: vital, essential and desirable (Fig. 3.1) Vital spares
belong to the mother machines as their stoppage will bring the production to a halt. Essential
spares belong to the next category of equipment that are available in larger number and
perform semi-finishing operations. Desirable spares belong to finishing equipment which are
more in number.
6.Consumables: These materials are used in the manufacturing process and cannot be reused
for the same purpose. Coal, mineral oil, lubricants, cotton waste, paints, oxygen. Stationery
items like pencil, paper, ink, etc. represent some of the consumable stores.
7.Machinery and equipment: All the machinery, power and hand-driven equipment such as
presses, lathe machines, typewriters, electric motors and other machines used in production in
other departments is classified as stated above. A complete record of these machines during
their lifetime in terms of repair, replacement and renewal is usually kept on a history card.
CODIFICTION OF MATERIALS:
Codification is a process of representing each item by a number, the digits of which indicates
the group and the dimension of the item. It can also be done by numerical digits or
combination of English letters.
INVENTORY:
Meaning: The dictionary meaning of inventory is ’stock of goods’, or ‘list of goods.
In a manufacturing concern inventory may include raw materials, work in process
and stores, etc.
DEFINITION: The American Institute of Certified Public Account defines
“Inventory in the sense of tangible goods, which are held for sale, in process of
production and available for ready consumption”.
FUNCTIONS OFINVENTORY:
In general, the function of inventory can be defined as the process of tracking and managing
the stock of goods or materials that a company holds for the purpose of meeting customer
demand. The following are some of the key functions of inventory management:
1.Stock control: Inventory management ensures that the right amount of stock is available at
all times to meet customer demand.
2.Cost control: Inventory management helps to reduce the cost of holding too much
inventory and the cost of stock shortages by finding the optimal balance between inventory
and customer demand.
3.Cash flow management: Inventory management helps to optimize the cash flow of a
company by reducing the amount of capital tied up in inventory and improving the speed at
which inventory is turned over.
4.Order fulfilment: Inventory management ensures that customer orders are fulfilled on time
and with the right product by having the right stock levels in place.
5.Risk management: Inventory management helps to manage the risks associated with
holding inventory, such as obsolescence, damage, and theft, by having effective stock control
processes in place.
6.Data analysis: Inventory management helps to analyse data on stock levels, sales patterns,
and other relevant information to make informed decisions on inventory management
IMPORTANCE OF INENTORY:

To cover
To allow
anticipated
economic
changes in
production and
demand or
purchase
supply

To protect
To provide for
against
transit
uncertainties
IMPORTANCE OF
INVENTORY

I. To protect against uncertainties: In inventory systems, there are uncertainties in

supply, demand, and lead time. Safety stocks are maintained in inventory to protect
against those uncertainties. If customer demands were known, it would be feasible-
although not necessarily economical to produce at the same rate as consumption. In
this case, no finished goods inventory would be needed; however, every change in
 demand would be immediately transmitted to the production system in order to
maintain customer service.
II. To allow economic production and purchase: It is often economical to produce
materials in lots. In this case, a lot may be produced over a short period of time, and
then no further production is done until the lot is nearly depleted. This makes it
possible to spread the set-up cost of the production machines over a large number of
items. It also permits the use of the same production equipment for different products.
A similar situation holds good for the purchase of raw materials. Owing to ordering
costs, quantity discounts, and transportation costs, is sometimes economical to
purchase in large lots, even though part of the lot is then held in inventory for later
use.
III. To cover anticipated changes in demand or supply: There are certain situations
where changes in demand or supply may be anticipated. One case is where the price
or availability of raw materials is expected to change. Companies often stockpile steel
prior to an expected steel industry strike. Another source of anticipation is a planned
market promotion where a large amount of finished goods may be stocked prior to a
sale.
IV. To provide for transit: Transit inventories consist of materials that are on their way
from one point to another. These inventories are affected by plant location decisions
and by the choice of carrier. Sometimes the inventory in transit is called pipeline
inventory because it is in the "distribution pipeline". The first two categories of
inventory are taken up in this chapter, the remaining two categories are treated in
subsequent chapters of the book.

Scope of inventory control

 Determination of inventory policies

 Determining various stock levels
 Determining economic order size
 Safety or buffer stock
 Determining lead time
 Examine the work of inventory policy

INVENTORY COSTS ARE BASICALLY CATEGORIZED INTO THREE

HEADINGS:

1.Ordering Cost

Cost of procurement and inbound logistics costs form a part of Ordering Cost.
Ordering Cost is dependent and varies based on two factors - The cost of ordering
excess and the Cost of ordering too less. How much to order is determined by arriving
at the Economic Order Quantity or EOQ.
 2.Inventory Carrying Cost

Inventory storage and maintenance involves various types of costs namely:

•Inventory Storage Cost

•Cost of Capital

 Inventory Storage Cost

Inventory storage costs typically include Cost of Building Rental and facility
maintenance and related costs. Cost of Material Handling Equipment, IT Hardware
and applications, including cost of purchase, depreciation or rental or lease as the case
may be. Further costs include operational costs, consumables, communication costs
and utilities, besides the cost of human resources employed in operations as well as
management.

 Cost of Capital

Includes the costs of investments, interest on working capital, taxes on inventory paid,
insurance costs and other costs associate with legal liabilities. The inventory storage
costs as well as cost of capital is dependent upon and varies with the decision of the
management to manage inventory in house or through outsourced vendors and third-
party service providers.

2. Stock-Out Costs/ Shortage Cost & Cost of Replenishment

Stock-out Costs is the cost associated with the lost opportunity caused by the exhaustion of
the inventory. The exhaustion of inventory could be a result of various factors. The most
notable amongst them is defective shelf replenishment practices.
Replenishment stock:
Replenishment stock refers to the process of replenishing or restocking items in a inventory
system to maintain an optimal level of inventory to meet customer demand. The objective of
replenishment stock is to ensure that the inventory levels are maintained at a level that
balances the cost of holding inventory with the cost of stock-outs (running out of stock).
MATERIAL DEMAND FORECASTING
When demand levels are not known exactly, as with independent demand, then forecasting
proactively aims to give best estimate of future demand and to predict changes. Forecasting
also aims, reactively, to minimize errors in previous forecasts.
Definition: - An estimate of sales in physical unit for a specified future period in the
proposed marketing plan/program and under the assured set of economic and other forces
outside the organization for which the forecast is made.
OBJECTIVES OF MATERIAL DEMAND FORECASTING:
Material demand forecasting has several objectives, including:
1. To determine the future demand for raw materials, components, and finished goods.
2. To plan production and procurement activities based on expected demand.
3. To help companies make informed decisions about inventory management and stock
levels.
4. To avoid stockouts and overstocking, which can lead to increased costs and decreased
customer satisfaction.
5. To ensure that materials and products are available to meet customer demands in a
timely manner.
6. To provide a basis for long-term strategic planning, including capacity planning and
investment decisions.
7. To support effective cost management and budgeting by providing visibility into
future material requirements and costs.
8. To identify potential issues and risks related to material supply and demand, allowing
companies to proactively address them.
9. To support the development of sales and marketing strategies by providing
information about future product demand.
NEED FOR DEMAND FORECASTING:
a) It helps future sales and decision-making process
b) Optimum utilization of plant capacity
c) For replenishment
d) Balanced production
e) Essential for product design.
TYPES OF MATERIAL/INVENTORY DEMAND FORECASTS

1 Qualitative forecasts
2 Quantitative forecasts
3 Naive forecasts
4 Moving average forecasts
5 Exponential smoothing forecasts
6 Seasonal forecasts
7 Causal forecasts

 Qualitative forecasts: These forecasts rely on subjective judgment and expert

opinions to predict future demand. They are often used when historical data is limited
or unavailable.
 Quantitative forecasts: These forecasts use statistical analysis and mathematical
models to predict future demand based on historical data. They include time-series
models, regression analysis, and econometric models.
 Naive forecasts: These forecasts simply assume that future demand will be equal to
the most recent historical demand. They are often used as a baseline for comparison
with more sophisticated forecasting methods.
 Moving average forecasts: These forecasts use the average of the most recent
historical demand data to make predictions about future demand.
 Exponential smoothing forecasts: These forecasts use a weighted average of past
demand data to make predictions about future demand. The weights given to each
historical data point decline exponentially as the data becomes older.
 Seasonal forecasts: These forecasts account for regular patterns in demand that are
influenced by seasonal factors such as weather, holidays, and economic conditions.
 Causal forecasts: These forecasts use information about relevant factors that may
cause changes in demand, such as changes in consumer behavior, economic
conditions, and technological innovations.

MRP- MATERIAL REQUIREMENT PLANNING:

Materials requirements planning (MRP) system is a software-based solution that

works backwards from customer orders to determine when materials will be needed
for production and then initiates their purchase to have delivery coincide with
upcoming manufacturing runs and scheduled product delivery dates. It plans
production, schedules raw material purchase and delivery, and manages completed
inventory levels.

Definition:

According to American Production and Inventory Control Society, “MRP constitutes

a set of techniques that use bill of material, inventory data, and the master production
schedule to calculate the requirements for materia
FUNCTIONS OF MATERIALS REQUIREMENTS PLANNING:
 Inventory management

Bill of materials (BOM) management

Production scheduling

Capacity planning Lead time management

Lot sizing and inventory optimization

1. Inventory management: MRP helps companies maintain an accurate and up-to-date

record of their inventory levels and facilitates the planning and scheduling of material
purchases and production activities.
2. Bill of materials (BOM) management: MRP helps companies manage their bill of
materials, which is a comprehensive list of all the components, raw materials, and
sub-assemblies required to produce a finished product.
3. Production scheduling: MRP helps companies schedule and coordinate production
activities, considering the availability of raw materials, the capacity of production
facilities, and the delivery schedules of finished products.
4. Capacity planning: MRP helps companies plan and allocate their production
capacity to meet demand, considering the available resources, equipment, and labor.
5. Lead time management: MRP helps companies manage lead times, which are the
amount of time it takes to receive raw materials and deliver finished products.
6. Lot sizing and inventory optimization: MRP helps companies determine the
optimal order quantities and safety stock levels for raw materials and finished goods,
considering lead times, demand patterns, and inventory holding costs.
7. Cost management: MRP helps companies manage their costs by providing visibility
into their material requirements and costs, allowing them to make informed decisions
about purchasing and production activities.

MERITS AND DEMERITS OF MATERIALS REQUIREMENT PLANNING:

Merits of MRP:
1. Improved inventory management: MRP helps companies maintain accurate and up-
to-date records of their inventory levels and facilitates the planning and scheduling of
material purchases and production activities, leading to better inventory management.
2. Improved production planning: MRP helps companies schedule and coordinate
production activities, considering the availability of raw materials, the capacity of
production facilities, and the delivery schedules of finished products. This leads to
improved production planning and increased efficiency.
 3. Better lead time management: MRP helps companies manage lead times, which are
the amount of time it takes to receive raw materials and deliver finished products.
This leads to improved lead time management and more accurate delivery schedules.
4. Cost savings: MRP helps companies manage their costs by providing visibility into
their material requirements and costs, allowing them to make informed decisions
about purchasing and production activities. This leads to cost savings and increased
profitability.

Demerits of MRP:
1. Complexity: MRP systems can be complex to implement and maintain, requiring a
high level of technical expertise and specialized software. This can lead to high costs
and long implementation times.
2. Data accuracy: MRP systems rely on accurate and up-to-date data, and errors or
discrepancies in the data can lead to inaccurate results. This requires careful data
management and regular system updates.
3. Inflexibility: MRP systems are designed for specific operations and processes, and
may not be flexible enough to accommodate changes in demand patterns or
production processes. This can lead to inefficiencies and decreased productivity.
4. Dependence on computer systems: MRP systems are computer-based, and
dependence on these systems can lead to operational disruptions if there are technical
issues or system failures. This requires a robust system backup and disaster recovery
plan.
IMPORTANT TOOLS USED IN THE INVENTORY CONTROL AND
MANAGEMENT

1 A.B.C Analysis

2 EOQ (Economic Order Quantity)

3 VED Analysis

4 GOLF Classification

5 5XYZ Analysis

6 SDE Classification

7 HML Classification

8 S-OS Classification

9 FNSD Classification

1.The Selective Inventory Control (A-B-C Analysis): Always Better Control

The materials are divided into a number of categories for adopting a selective approach for
materials control. It is generally seen that in manufacturing concerns, a small percentage of
items contribute large percentage of value of consumption and large percentage of items of
material contribute a small percentage of value.

In between these two limits there are some items which have almost equal percentage of
value of materials. Under A-B-C analysis, the materials are divided into three categories viz.
A’, ‘B’ and ‘C’. Past experience has shown that almost 10% of the items contribute to 70% of
value of consumption and this category is called A’ category.

About 20% of items contribute about 20% of value of consumption and this is known as ‘B’
category materials. Category ‘C’ covers about 70% of items of materials which contribute
only 10% of value of consumption. There may be some variations in different organisations
and an adjustment can be made in these percentages.

A-B-C analysis helps to concentrate more efforts on category ‘A’ since greatest monetary
advantage will come by controlling these items. An attention should be paid in estimating
requirements, purchasing, maintaining safety stocks and properly storing of ‘A’ category
materials.

These items are kept under a constant review so that a substantial material cost may be
controlled. The control of ‘C’ items may be relaxed and their stock may be purchased for the
year. A little more attention should be given towards ‘B’ category items and their purchase
should be undertaken at quarterly or half yearly intervals.
Advantages of ABC Analysis:
This approach helps the materials manager to exercise selective control and focus his
attention only on a few items when he is confronted with lakhs of stores’ items. By
concentrating of ‘A’ class items, the materials manager is able to control inventories and
show visible results in a short span of time.

By controlling the ‘A’ items, and doing a proper inventory analysis, obsolete stocks are
automatically pinpointed. Many organisations have claimed that ABC analysis has helped in
reducing the clerical posts and resulted in better planning and improved inventory turnover.

ABC analysis has to be resorted to because equal attention to ‘A’, ‘B’ and ‘C’ items will not
be worthwhile and would be very expensive. Concentrating on all the items is likely to have a
diffused effect on all the items, irrespective of the priorities.

Limitations of ABC Analysis:

ABC analysis, in order to be fully effective, should be carried out with standardization and
codification. ABC analysis is based on grading the items according to the importance of
performance of an item that is by V.E.D -Vital, essential and Desirable— analysis discussed
later.

Some items, though negligible in monetary value, may be vital for running the plant, and
constant attention is needed. If the inventory position is analysed according to the value,
commonly known as XYZ analysis, then results of ABC and XYZ analysis will be different,
depending upon the nature of obsolete items.

The results of ABC analysis have to be reviewed periodically and updated. It is a common
experience that a ‘C’ item, like diesel oil in a firm, will become the highest value item during
power crisis. However, ABC analysis is a powerful approach in the direction of cost
reduction as it helps to control items with a selective approach.

2.Economic Order Quantity (EOQ):

A decision about now much to order has great significance in inventory management, the
quantity to be purchased should neither be small nor big because of buying and carrying cost
of materials are very high.

EOQ is the size of the lot to be purchased which is economically viable. This is the quantity
of material which can be purchased at minimum cost. Generally, EOQ is the point at which
inventory carrying costs are equal to order costs. In determining EOQ, it is assumed that cost
of managing inventory is made up solely of two parts, i.e., ordering cost and carrying costs.
(i) Ordering Costs:
These are the costs which are associated with the purchasing or ordering of materials. These
costs include:
(a) Costs of staff posted for ordering of goods. A purchase order is processed and then
placed with suppliers. The labour spent on this process is included in ordering costs.
(b) Expenses incurred on transportation of goods purchased.
(c) Inspection costs of incoming materials.
(d) Cost of stationery, typing, postage, telephone charges, etc.

These costs are also known as buying costs and will arise only when some purchases are
made.
When materials are manufactured in the same concern then these costs will be known as set-
up costs. These costs will include costs of setting up machinery for manufacturing material,
time taken up in setting cost of tools, etc.
The ordering costs are totalled up for the year and then divided by the number of orders
placed each year.

(ii) Carrying Costs:

These are the costs for holding the inventories. These costs will not be incurred if inventories
are not carried. These costs include:
(a) The cost of capital invested in inventories. An interest will be paid on the amount of
capital locked up in inventories.

(b) Costs of storage which could have been used for other purposes.

(c) The loss of materials

(d) Insurance cost

(e) Cost of spoilage in handling of materials.

Ordering cost increases as the number of orders increases. Carrying cost decreases as the
number of orders increases. EOQ is that quantity where the total cost is minimum
 Assumptions of EOQ Analysis:
While calculating EOQ, the following assumptions are made:

1. Supply of goods is satisfactory. The goods can be purchased whenever these are
needed.
2. The quantity to be purchased by the concern is certain.
3. The prices of goods are stable. It results to established carrying cost.

When the above-mentioned conditions are satisfied, economic order quantity can be
calculated with the help of following formula:

EOQ = √2AS/I
Where,
A = Annual consumption in rupees.
S = Cost of placing an order.
I = Inventory carrying costs of one unit
Merits of EOQ:

Improved Better
Increased Improved cash
Cost savings inventory customer
efficiency flow
management service
1. Cost savings: EOQ helps companies minimize their total inventory costs by balancing the
costs of ordering and holding inventory with the costs of stockouts and lost sales.
2. Improved inventory management: EOQ provides a systematic approach to inventory
management, helping companies make informed decisions about ordering and holding
inventory. This leads to improved inventory management and reduced waste.
3. Increased efficiency: EOQ helps companies optimize their ordering and production
processes, reducing the time and resources required to manage inventory. This leads to
increased efficiency and improved productivity.
4. Better customer service: EOQ helps companies maintain optimal inventory levels, reducing
the risk of stockouts and ensuring that customer demand can be met in a timely and reliable
manner. This leads to better customer service and increased customer satisfaction.
5. Improved cash flow: EOQ helps companies optimize their cash flow by reducing the
amount of money tied up in inventory and maximizing the use of working capital.
 Demerits of EOQ:

Inadequate
Simplistic Limited
consideration Inflexibility
assumptions applicability
of variability

1. Simplistic assumptions: EOQ makes several assumptions, such as constant demand and
constant lead time, that may not be realistic in many real-world situations. This can lead to
inaccurate results and poor inventory management decisions.
2. Inadequate consideration of variability: EOQ does not consider the effects of demand
variability or the impact of lead time variability on inventory management. This can result in
suboptimal inventory decisions.
3. Limited applicability: EOQ is a simple model that may not be appropriate for all types of
inventory items, especially those with complex demand patterns or long lead times.
4. Inflexibility: EOQ provides a fixed order quantity that may not be suitable for companies
with rapidly changing demand patterns or frequent product changes.

3. VED ANALYSIS:

In this analysis, the items are classified on the basis of their criticality to the production
process or other services. In the VED classification of materials:

V = Vital items

E = Essential items

D = Desirable items

Vital items are stocked in adequate number to ensure smooth and risk-free operation of plant.
In other words, without such items the production process would come to a standstill.

Essential items are those whose stock-out would adversely affect the efficiency of the
production system. Although the production system would not stop for want to these items,
yet their non-availability might cause temporary losses in, or dislocation of production.

The D or desirable class of items are those which are required but do not immediately cause a
loss of production.

The VED analysis is done in respect of spare parts. However, this VED classification can
also be done in the case of critical raw materials, which are difficult to obtain.
5.GOLF CLASSIFICATION:
The GOLF classification of inventory items is done considering the nature of suppliers. As
the source of supply of different items are different, with a view to determining the lead time,
order quantities, safety stock and terms of purchase and payment. Here, under this
classification:

G = Government controlled supplies

O = Open market supplies

L = Local supplies

F = Foreign market supplies.

6.XYZ ANALYSIS:

It is based on the closing inventory value of different items. Such classification is done every
year at the time of annual stock taking and items having highest inventory- valuation are
classified as ‘X’, while those with low investment in them are termed as ‘Z’ items.

Other items are ‘Y items whose inventory value is neither too high nor too low. This type of
analysis is particularly useful in identifying the items requiring maximum care and attention
during storage.

7.SDE CLASSIFICATION:
Under this analysis, ‘S’ stands for scarce items which are in short supply, ‘D’ refers to the
difficult items meaning the items that might be available in the indigenous market but cannot
procured easily while ‘E’ represents easily available items, may be from the local market.

8.HML CLASSIFICATION:
The HML classification is similar to the ABC classification, except for the fact that instead of
consumption values of items, their unit values are considered. Items are classified on the
basis of their unit values into:

H = High value items.

M = Medium value items.

L = Low value items.

This type of analysis is useful for keeping control over materials consumption at the
departmental level. For example, gold, which is a high value item, will be classified as H and
coal, which is a low value item, will be classified as L.

9.S-OS CLASSIFICATION:
This analysis is based on the nature of suppliers and period of their availability. This is useful
for deciding the time of purchase or procurement, so that the cost of materials and the holding
cost may be balanced. Here, the two classes are:
S = Seasonal items

OS = off seasonal items i.e., items available throughout the year.

10. FNSD CLASSIFICATION:

Based on the consumption pattern of the items, the FNSD classification calls for
classification of items as

F = Fast moving items

N = Normal moving items

S = Slow moving items

D = Dead items or non-moving items.

Cut off points of these classes are usually in terms of number of items issued during the last
few years. This helps in preventing obsolescence and ensures disposal of dead stock. Some
authors classify the items as FSN where ‘F stands for fast, ‘S’ stand for slow moving, ‘N’
stand for non-moving materials & parts. This will automatically reduce inventory costs.

STORES PLANNING: Store planning is nothing but physical arrangement and layout of
receiving item. It is properly arranged store the materials are properly maintained which will
help minimum handling and maximum utilization.

VERY SHORT ANSWERS:

1.What is Integrated Materials Management?
2.Give some Advantages of Integrated Materials Management?
3.What is Inventory?
4.What is Materials Demand Forecasting?
5.What is Material Requirements Planning?
6. What is EOQ?

SHORT ANSWERS:

1.What are the Functions of Integrated Materials Management?

2.What are the Classification of Materials?
3.What are the Objectives of Materials Demand Forecasting?
4.What are the Merits and Demerits of Materials Requirements Planning?
5. What are the Inventory Costs?

LONG ANSWERS:

1.What is the Concepts of Integrated Materials Managements?

2.What are the Functions of Integrated Materials Management?
3.What are the important tools used in Inventory Control?

UNIT 3 PURCHASE MANAGEMENT

PURCHASE MANAGEMENT:
According to Alford and Beatty, “Purchasing is the procuring of materials, supplies,
machines, tools and services required for equipment, maintenance, and operation of
manufacturing plant”.
MEANING:
Purchase management is the process of overseeing and controlling the purchasing of goods
and services for an organization. It involves identifying the needs for products or services,
selecting and negotiating with suppliers, monitoring delivery, and evaluating the quality of
products and services received. The goal of purchase management is to ensure that the
organization gets the best value for its money by obtaining the right products or services at
the right time, at the right price, and in the right quantity.
TYPESOF PURCHASES:

Raw Materials
Semi-Finished Products or Components
Finished Products
Maintenance, Repair, and Operating Items (MRO)
Production Support Materials
Services
Capital Equipment
Transportation

 Raw Materials: These are things you’ll use to create a new product – like metals,
lumber, or petroleum.
 Semi-Finished Products or Components: These are things you need to support your
final product, such as components, systems, etc.
 Finished Products: These are things you’ll use for internal use or anything you won’t
have to process before selling to the final customer. Things like: computers, carts, etc.
 Maintenance, Repair, and Operating Items (MRO): These are items that your
business needs to operate, but doesn’t sell to the customer. Think cleaning supplies,
office supplies, and spare parts for your machinery.
 Production Support Materials: This refers to items you’ll need to pack and ship
items, such as tape, boxes, bags, labels, etc.
 Services: These are services you need to support your business, such as your web
hosting, customer support, legal team, etc.
 Capital Equipment: Anything assets you’ll use for more than a year, such as
machinery, computers, etc.
 Transportation: This is a specialized type of service to handle your inbound and
outbound material flows, such as third-party logistics, freight, etc
METHODS OF PURCHASING:
There are several ways to address purchasing, which include:
 By Requirement
With this purchasing method, you only purchase the goods you need, when you need
them, and in the required quantity. These are generally things you don’t purchase
regularly and can be considered emergency goods because you don’t keep them in
storage.
 Market Purchasing
Using this approach, you buy goods to take advantage of favourable market situations.
It may not meet your immediate needs but will help in the future. For instance, if a
particular component you know you need plenty of is on sale, you may buy extra
now, while it’s cheaper.
 Speculative Purchasing
With this method, you purchase items at a lower price now, with the idea of being
able to sell them at a higher price later. The idea is that you’ll have profit due to price
increases later.
 Purchasing for a Certain Future Period
This method purchases goods that you require regularly. These are things you don’t
need a lot of, and the price isn’t expected to fluctuate much. You’ll assess the needs
for a certain future period, and make your purchases accordingly. You can assess your
requirements based on past experience, the period for which you need supplies, your
inventory carrying cost, etc
.
PRINCIPLES OF PURCHASING:
 The right
price
The right The right
material quantity

The right The right

transporta quality
tion
PRINCIPLES OF
PURCHASING

The right The right

delivery time

The right
contract The right
source
The right
specificatio
n

1. The right price: Obtaining the best possible price for the goods or services purchased,
while considering factors such as quality, delivery time, and payment terms.
2. The right quantity: Purchasing the right quantity of goods or services to meet the
organization's needs.
3. The right quality: Ensuring that the goods or services purchased meet the
organization's standards for quality.
4. The right time: Ensuring that the goods or services are delivered at the right time, and
in the right sequence
5. The right source: Selecting the best possible supplier based on factors such as cost,
reliability, and reputation
6. The right specification: Clearly defining the requirements for the goods or services
purchased, including quality, delivery time, and performance criteria.
7. The right contract: Keeping accurate records of all purchase transactions, including
contracts, invoices, and delivery receipts.
 8. The right delivery: Ensuring that the goods or services are delivered on time and in the
right condition.
9. The right transportation: The Right Transportation is an important principle in
effective supply chain management and logistics
10. The right material: The Right Material is a key principle in effective purchasing and
supply chain management. It refers to ensuring that the organization is purchasing the
correct materials or goods that meet the organization's specific requirements and
standards.
PURCHASING SYSTEM: -

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(1) Hand to mouth buying: In this method of purchasing, an item is purchased

frequently in small quantity when the demand arises
(2) Forward buying: The purchase is usually made keeping in mind the requirements
based on the demand and sales forecast.
(3) Reciprocity: (mutual exchange of raw materials and finished goods) When the buyer
and seller co-operate in such a way that buyers buys one product from the seller and on his
turn the seller buys a product manufactured by service provided by the concerned firm.
(4) Scheduled buying: when an item is procured through the deliveries in accordance
with a delivery schedule furnished by the seller as well as purchaser.
(5) Speculative buying: Sometimes large quantities are boughtwhenprice is low,
speculating the prices will rise such type of buying normally not occurred in industrial
purchases.
(6) Hedging purchase: The purchase maintains which aims to eliminate price fluctuation
is called hedging purchase. Hedging is possible in the organized commodity market Where
large volume of commodity are transacted when the buying is done on the basis of
quotation /down payment.
(7) Contract buying: when the purchase is made on formal contract where the required
material delivery is often spread over a period of time. The purchase method is called
contract buying.
(8) Blanket order: In a variety of items are purchased from a single supplier, the order is
called blanket order. Usually such items have low unit price and the method is most suitable
for purchasing of general hardware, electrical goods and stationaries etc.
(9) Tender buying: A tender on quotation is a written offer made by a supplier to the
purchase promising to provide a specified quality, particular price. The tender buying is most
popular in Government organization and public sector undertakings.
(10) Seasonal buying: This is type pf purchasing pertains to the items which are not
available but required for consumption throughout year. The seasonal buying is profitable to
any of them during the respective season.
OBJECTIVES OF PURCHASING:
a) To ensure minimum disruption of production schedule
b) To obtain required materials, spare parts & services etc in the right time.
c) To identify the better substitutes in the market at low prices.
d) To maintain the goodwill of the company
e) To maintain the competitive position
f) To advise the design department on probable prices, deliveries performance of items.
PURCHASING PROCEEDURE

GENERAL MEANING
Purchasing is the formal process of buying goods and services. The purchasing process can
vary from one organization to another, but there are some common key elements.
The process usually starts with a demand or requirements – this could be for a physical part
(inventory) or a service. A requisition is generated, which details the requirements (in some
cases providing a requirements specification) which actions the procurement department. A
request for proposal (RFP) or request for quotation (RFQ) is then raised. Suppliers send their
quotations in response to the RFQ, and a review is undertaken where the best offer (typically
based on price, availability and quality) is given the purchase order.
PURCHASING PROCEEDURE FLOW CHART:

1. Recognition of the need:

The initiation of procedure starts with the recognition of the need by the needy
section. The demand is lodged with the purchase department in the prescribed
Purchase Requisition Form forwarded by the authorised person either directly or
through the Stores Department. The purchase requisition clearly specifies the details,
such as, specification of materials, quality and quantity, suggested supplier, etc. 

2. The Selection of the supplier:

 The process of selection of supplier involves two basic aspects: searching for all
possible sources and short listing out of the identified sources. The complete
information about the supplier is available from various sources, such as, trade
directories, advertisement in trade journals, direct mailing by the suppliers, interview
with suppliers, salesmen, suggestions from business associates, visit to trade fair,
participation in industries convention, etc
3. Placing the order:
Once the supplier is selected the next step is to place the purchase order. Purchase
order is a letter sent to the supplier asking to supply the said material. At least six
copies of purchase order are prepared by the purchase section and each copy is
separately signed by the purchase officer.
4. Follow-up of the order:
Follow-up procedure should be employed wherever the costs and risks resulting from
the delayed deliveries of materials are greater than the cost of follow-up procedure,
the follow-up procedure tries to see that the purchase order is confirmed by the
supplier and the delivery is promised. It is also necessary to review the outstanding
orders at regular intervals and to communicate with the supplier in case of need.
5. Receiving and inspection of the materials:
The receiving department receives the materials supplied by the vendor. The quantity
are verified and tallied with the purchase order. The receipt of the materials is
recorded on the specially designed receiving slips or forms which also specify the
name of the vendor and the purchase order number.
6. Maintenance of the records:
Maintenance of the records is an important part and parcel of the efficient purchase
function. In the industrial firms, most of the purchases are repeat orders and hence the
past records serve as a good guide for the future action. 
7. Maintenance of vendor relations:
The quantum and frequency of the transactions with the same key suppliers provide a
platform for the purchase department to establish and maintain good relations with
them. Good relations develop mutual trust and confidence in the course of the time
which is beneficial to both the parties. 
DYNAMIC PURCHASING:
• A dynamic purchasing system is a completely electronic process for making
commonly used purchases of products
• The cost of setting and running a dynamic purchasing system are borne by the
contracting authority.
• A Dynamic Purchasing System (DPS) is unlike a traditional framework for the supply
of goods, works or services. It is an electronic system which suppliers can join at any time.
An 'open market' solution, a DPS is designed to give buyers access to a pool of pre-qualified
suppliers. DPSs managed by NHS LPP are available for use by the public sector.
objectives of scientific purchasing:
1. The first objective of scientific purchasing is to procure proper quantity of materials so that
production goes on uninterruptedly.
2. To ensure that goods purchased are of proper quality.
3. It ensures the supply of materials at the time it is needed by production department.
4. The wastages of materials due to spoilage, obsole-scence, duplication etc. are kept at the
minimum.
5. Scheduling of purchase by keeping in view of short- term and long-term production
policies of the concern.
6. To maintain suitable sources of supplies and also to keep in touch with alternative sources.
7. Paying a reasonable price for materials so that investments in stores are minimum.
8. To maintain competitive position of the firm by maintaining quality standards positively
comparable with those of competing firms.
9. To develop good supplier relationships which will ensure the best terms of supply of
materials.
10. To adopt the most advantageous method of purchase to ensure smooth delivery of
materials from suppliers and to avoid the risks of any disputes of financial loss.
RETURN OF REJECTION:
There are a variety of business reasons for initiating a supplier return. You may receive
defective materials, too many items, items shipped in error, or items that you no longer
require. When you return goods or services purchased from a supplier, you enter the
transaction in the purchase records, returns can be processed without referencing the original
purchase order if this detail is no longer available.
IMPORT SUBSTITUTION (IS):
According to M.P. Todaro, “Imports substitution entails and attempt to replace commodities
usually manufactured goods formerly imported with domestic sources of production and
supply
PRINCIPLES OF IMPORT SUBTITUTION:

Encouragement
Reduction of Diversification Industrial
of domestic
imports of the economy development
production

Balance of
trade

1. Encouragement of domestic production: The government provides incentives and

support for domestic producers, such as tax breaks, subsidies, and protection from
foreign competition, in order to increase domestic production of goods and services.
2. Reduction of imports: The goal of import substitution is to reduce the need for
imported goods, so the government may impose tariffs or quotas on imported goods in
order to make them more expensive and less competitive with domestic substitutes.
3. Diversification of the economy: Import substitution seeks to diversify the economy
by promoting the production of a wider range of goods and services, rather than
relying on a few key imports. This can help to reduce the country's dependence on a
limited number of suppliers and improve the resilience of the economy.
4. Industrial development: Import substitution is often seen as a way to promote
industrial development and create jobs, as domestic production increases and foreign
competition is reduced.
5. Balance of trade: Import substitution aims to reduce the trade deficit by reducing
imports and increasing exports, helping to improve the balance of trade.
INTERNATIONAL PURCHASE:
International purchasing refers to the process of making purchases from suppliers located
in foreign countries. This can involve sourcing goods and services from suppliers in
different regions of the world, as well as negotiating and executing contracts,
coordinating logistics and transportation, and managing cross-border payments.
METHODS OF INTERNATIONAL PURCHASING:
1. Direct import: This involves purchasing goods or services directly from a foreign
supplier without the involvement of intermediaries such as agents or brokers. This
method requires a high level of expertise in sourcing, shipping, and customs
clearance.
2. export management company (EMC): This involves hiring a third-party EMC to
manage the entire export process, including sourcing, shipping, customs clearance,
 and payment. EMCs usually have extensive knowledge of foreign markets and can
help streamline the process of international purchasing.
3. Trading companies: These companies act as intermediaries between buyers and
sellers in different countries. They purchase goods or services from suppliers and
resell them to buyers in other countries.
4. Agents and brokers: Agents and brokers act as intermediaries between buyers and
sellers. They help buyers identify and select suitable suppliers, negotiate pricing and
contracts, and manage logistics.
5. Joint ventures: This involves partnering with a local company in a foreign country to
establish a joint venture. The joint venture allows for easier access to local resources
and knowledge, which can help streamline the purchasing process.
6. Foreign subsidiaries: This involves setting up a foreign subsidiary to handle the
purchasing process. The subsidiary can manage sourcing, shipping, and customs
clearance, as well as provide local market knowledge and expertise.

7. Online marketplaces: These are digital platforms that connect buyers and sellers in
different countries. They provide access to a wide range of suppliers, and the
purchasing process can be streamlined through the use of digital tools and services

CHARACTERISTICS OF INTERNATIONAL PURCHASING:

1 Buyer

2 Supplier

3 Importer

4 Exporter

5 Freight Forwarder

6 Customs Broker

7 Banks

8 Insurance Provider

9 Regulatory Authorities

10 International Chamber of Commerce (ICC)

1. Buyer: The person or organization that purchases goods or services from a foreign
supplier.
2. Supplier: The person or organization that provides goods or services to the buyer,
typically located in a different country.
 3. Importer: The person or organization responsible for bringing the goods into the
country where they will be used or sold.
4. Exporter: The person or organization responsible for shipping the goods from their
home country to the buyer's country.
5. Freight Forwarder: A company that specializes in arranging the transportation of
goods from the supplier to the buyer.
6. Customs Broker: A professional who assists with customs clearance, ensuring that all
necessary documentation and fees are paid.
7. Banks: Financial institutions that facilitate the payment and financing of
international transactions.
8. Insurance Provider: A company that provides insurance coverage for the goods
being shipped, to protect against loss or damage during transit.
9. Regulatory Authorities: Government agencies responsible for regulating and
enforcing trade laws and regulations, such as import and export controls and tariffs.
10. International Chamber of Commerce (ICC): An organization that provides guidance
and best practices for international trade, including the use of Incoterms
(international commercial terms) to define the responsibilities of buyers and sellers
in a transaction.

BENEFITS OF INTERNATIONAL PURCHASING:

Access to
a wider
range of
goods and
services
Competi
tive Cost
advantag savings
e
BENEFITS OF
INTERNATIO
NAL
PURCHASIN
G
Learning
Improved
opportun
quality
ities

Diversifica
tion of
suppliers
  Access to a wider range of goods and services: International purchasing
allows buyers to access a wider range of goods and services that may not be
available in their domestic market. This can help buyers to expand their
product lines and improve their competitiveness.
 Cost savings: International purchasing can often result in cost savings for
buyers, as they can source goods and services from countries where the cost of
labor, materials, and other inputs may be lower than in their domestic market.
 Improved quality: International purchasing can also lead to improved quality,
as buyers may be able to source goods from suppliers with specialized
expertise or technology that is not available domestically.
 Diversification of suppliers: International purchasing can help buyers to
diversify their supplier base, reducing their dependence on any one supplier
and increasing their resilience to supply chain disruptions.
 Learning opportunities: International purchasing can also provide valuable
learning opportunities for buyers, as they are exposed to different cultures,
business practices, and regulatory environments.
 Competitive advantage: By sourcing goods and services from international
suppliers, buyers can gain a competitive advantage in their domestic market by
offering unique products, lower prices, or higher quality.

RISK IN INTERNATIONAL PURCHASING:

 Quality Risk: The risk that the goods or services received do not meet the quality
standards expected by the buyer.
 Transportation Risk: The risk of damage or loss of goods during transit, as goods
may have to be transported over long distances and through different modes of
transportation.
 Currency Risk: The risk that changes in exchange rates may result in higher costs for
the buyer or lower revenues for the seller.
 Payment Risk: The risk that the buyer may not be able to pay for the goods or
services received, or that the seller may not receive payment due to issues with
currency exchange, payment processing, or other factors.
 Regulatory Risk: The risk that laws or regulations governing international trade may
change, making it difficult or impossible to import or export goods.
 Political Risk: The risk of political instability or conflict in the countries involved,
which could disrupt trade or cause damage to goods during transit.
INTERNATIONAL LICENCING PROCEEDURE:
1. The exporter may give credit facility to the importer against document through the
importers bank. The letter of credit is the most popular method of International Purchase
2. Every application for import license is accompanied by the requisite fees depending
on volume of import transaction in monetary terms. The application is made in prescribed
form.
3. The licensing authority scrutinizes the application keeping in mind the following
requirements
a) Availability and requirement of foreign exchange
b) Monetary ceilings
c) Stock on hand and stock expected arrive by application date against previous license
d) Availability of indigenous sources within the country for materials (license for whose
import is sought)
e) Imports in the past by applicant
f) Consumption of imported material by the applicant in the past
g) Estimated and actual consumption during the previous period.
h) Deviations in the production schedule and the estimates
i) Govt. policy regarding the item for which import license is required.
LETTER OF CREDIT:
A letter of credit is the most well-known method of payment in international trade. Under an
import letter of credit, importer's bank guarantees to the supplier that the bank will pay
mentioned amount in the agreement, once supplier or exporter meet the terms and conditions
of the letter of credit.
DOCUMENTS INVOLVED IN IMPORT OF GOODS:
To clear the goods from customs, a bill of entry must be filed accompanied by the following
documents: -
a) Bill of lading
b) Sighed commercial invoice
c) Packing list
d) Specification/test certificate
e) Country of origin certificate
f) Insurance certificate
g) Indent and acceptance
h) Catalogue or write up
i) Valid import license
j) Markings of packing
k) Commercial invoice from seller to buyer indicating conditions of sale and description
of goods, exchange rates etc.
l) Export and import permit numbers
WHAT IS A BILL OF LADING?
A bill of lading (BL or BOL) is a legal document issued by a carrier to a shipper that details
the type, quantity, and destination of the goods being carried. A bill of lading also serves as a
shipment receipt when the carrier delivers the goods at a predetermined destination. This
document must accompany the shipped products of international purchase procedure, no
matter the form of transportation, and must be signed by an authorized representative from
the carrier, shipper, and receiver
CUSTOMS CLEARANCE (PORT CLEARANCE)
Customs clearance work involves preparation and submission of documentations required to
facilitate export or imports into the country, representing client during customs examination,
assessment, payment of duty and co taking delivery of cargo from customs after clearance
along with document.
Some of the documents involved in customs clearance are:
1. Exports Documentation: Purchase order from Buyer, Sales Invoice, Packing List,
Shipping Bill, Bill of Lading or Airway Bill, Certificate of Origin and any other specific
documentation as specified by the buyer, or as required by financial institutions or LC terms
or as per importing country regulations.
2. Imports Documentation: Purchase Order from Buyer, Sales Invoice of supplier, Bill
of Entry, Bill of Lading or Airway bill, Packing List, Certificate of Origin, and any other
specific documentation required by the buyer, or financial institution or the importing country
regulation.
IMPORT PURCHASE PROCEDURE:

Identifying the need for the goods or services

Identifying potential suppliers

Requesting quotes

Negotiating terms

Placing an order

Receiving the goods or services

Approving payment

Record keeping

 Identifying the need for the goods or services: This stage involves determining
what the business requires to operate efficiently and effectively.
  Identifying potential suppliers: The business must then identify potential suppliers
that can provide the required goods or services.
 Requesting quotes: The business may then request quotes from the potential
suppliers to compare costs and make an informed decision.
 Negotiating terms: Once a supplier is selected, the business may negotiate terms
such as price, payment terms, delivery time, and other conditions.
 Placing an order: The business will then place an order for the goods or services
with the chosen supplier.
 Receiving the goods or services: When the goods or services are received, they must
be inspected to ensure they meet the agreed-upon standards.
 Approving payment: If the goods or services are satisfactory, payment will be
approved and made to the supplier.
 Record keeping: The business must keep records of all purchases made to track
expenses and for future reference.

CUSTOMS AGENTS:
Customs Agents prepare the document of Shipping Bills in the house for submission while
rests of the documents are obtained from the client. Preparing shipping bill involves
Classification of cargo under specific classification that is a critical activity in the entire
process.
VERY SHORTS ANSWERS:
1.What is Purchase Management?
2.What is Dynamic Purchase?
3.What is International Purchase?
4.What is Letter of Credit?
5.What is Bill of Lading?
6.What is Import Substitution?

SHORTS ANSWERS:
1.Explain the Types of Purchase?
2.What is the Methods of Purchasing?
3.What are the Objectives of Scientific Purchasing?
4.Explain the Purchase System?
5.What are the Methods of International Purchasing?
6. Explain the Letter of Credit and Bill of Lading?
LONG ANSWERS:
1.What are the Principles of Purchasing?
2.What are the procedure of purchasing?
3.What are the Import Purchase Procedure?

UNIT 4 STORE KEEPING

STORE KEEPING:

•Meaning: Stores form the basis of material management. Stores play a vital role in the
operations of a company. Storing or storekeeping is a service to the production department.

•DEFINITION: Storekeeping may be defined as a function of receiving, storing and issuing

of raw materials, tools, spares, consumables. Etc. to the respective department.

OBJECTIVES OF STOREKEEPING:
 Minimizing cost of
production through Maintaining the Services to user
minimizing cost on value of materials departments
materials

Establishing
Advising materials
coordination with
manager
other departments

1. Minimizing cost of production through minimizing cost on materials: The

primary objective of store keeping is to provide services in the most economical
manner so that the production cost can be minimized. The cost of the material used in
the production is the sum total of cost of material plus cost of procurement plus the
cost of carrying it in the store.
2. Maintaining the value of materials: One of the objectives of store keeping is
maintain the value of materials in stock at the lowest practical level at all times in
order to economize the working capital and to minimize the cost of storage.
3. Services to user departments: Another objective of store keeping is to mar available
efficient services to the organization. These services include taking care of raw
material, work-in-process, finished goods and scrap control.
4. Establishing coordination with other departments: Coordination is the essence of
an effective management. Although the main objective of store department is to keep
the materials in order to remain in touch with the material inventory control section, it
does not mean that all other departments of the organization are to be ignored.
5. Advising materials manager: Store keeping is an important part of materials
management. That is why management has to rely heavily on the store department for
formulating its investment policies. Product costs have 50 to 60 per cent contribution
due to a major portion of material costs. The suggestions given by the storekeeper
regarding the purchase, preservation and consumption of materials may be of great
use for the management.
FUNCTIONS OF STOREKEEPER:
1. Identification of materials: Identification is the process of systematically defining
and describing all items of stock. It includes preparation of stores code or vocabulary.
adoption of material specifications and introduction of a degree of standardization.
This essentially is the job of design, planning or standards department, besides the
purchasing department
2. Receipt of materials: Receipt of materials is the primary function of a storekeeper
Receipt is the process of accepting from all source’s materials, equipment and spares
 parts used in the organization, including supplies for manufacturing or operating
processes maintenance offices, capital installations and finished products.
3. Storage: This function involves the management of storehouses, namely faultless
become Billy conversant with the materials. working of material handling and storage
equipment, and the safe custody and protection of stock Storage implies the act of
storing the materials.
4. Inspection: Inspection means the examination of incoming materials for qua and
quality Stores department takes the help of inspection personnel from quality co
department to have the goods inspected. Sometimes even some stores personnel skill
inspection does this work.
5. Material verification and stock taking: It is an important duty of the storekeeping to
take stock of the materials and to conduct stock taking. Stock taking is the process a
physical verification of the quantity and condition of goods, usually on a periodic
Similarly, stock checking is also done on an ad hoc basis for introducing element
surprise
6. Issue and dispatch: This is the process of receiving demands, selecting the ite
required and handing them over to the users. Storekeeper must ensure that the mater
requisition note bears the signature of the authorized person.
7. Record keeping and accounting: Keeping the record of incoming and outgoing
materials is one of the important functions of the storekeeper. Stores accounting
process of recording stock movement and balances in terms of financial value.

TYPES OF STORES:
 Main or
centralized
stores

Branch or
Warehous decentraliz
es
TYPES ed stores
OF
STORES

Tool and Central

miscellane store with
ous stores sub-stores

 Main or centralized stores:

A central store is generally a 'wholesale' supplier to other units, departments or
sub-stores which operate on a retail basis issuing goods directly to users. All
material is received and issued by one central store. Different departments do
not purchase their requirements themselves.
 Branch or decentralized stores:
Decentralized or branch stores are provided in the plants which are
considerably large in where one main shore cannot meet the requirements of
the plant without west of and inconvenience different departments have the
own Moves from which day an w the material requirements.
 Central store with sub-stores:
A very big factory having a large number of product lines may have this type
of storage has a main store which can serve as a base with sub-stores each unit
of production preferably located as near the unit as possible. The sub-stores
draw in requirements the main store for a certain period, say a fortnight or a
month.
 Tool and miscellaneous stores:
Tool and miscellaneous stores are equipped with all the necessary tools
needed by the production and other shops. The stock of tools must be
maintained with due regard to the requirement of the work. This store is
responsible for issuing tools, spare parts and other accessories to different
departments.

 Warehouses
 Warehouses are the godown which take the responsibility of keeping and
storing goods and providing ancillary services in order to help the small and
medium-sized traders and manufacturers who, because of technical and
economic reasons,

BENEFITS OF STOREKEEPING:

Continuous
Minimum Protection and Good quality at
flow of
Investment preservation minimum cost
material

Proper storage
Fewer
for improved
accidents
output


Minimum Investment: Material costs constitute a major portion in the total
cost of production. Therefore, their impact on the total cost is immense. With
the help of a good storekeeping system, the levels of material, namely
minimum, maximum and reorder level.
 Continuous flow of material: Store keeping ensures continuous supply of
materials to the various departments without any delay and without causing
any stoppage in the production activities. This enables the company to
maintain its production schedule.
 Protection and preservation: Store keeping is meant for physical storage of
materials carried into the store in a scientific and systematic manner with a
view to save them from all kinds of damages and losses. The storage of
materials involves not only their custody or safe keeping but also their
preservation against deterioration
 Good quality at minimum cost: Today, there is a cut-throat competition
among the business enterprises. Every organization aims to produce quality
goods while lowering the cost of production. Here, the race of the stores
department becomes very important
 Fewer accidents: The stores should have a proper layout to avoid accidents
which are the results of unsafe conditions and unsafe acts. If the layout of the
store is not properly planned, there will always be the fear of accidents
 Proper storage for improved output: Things kept at an appropriate place are
conducive to good work flow. As a result of improved flow of work, the cycle
time is reduced and output is increased. May not like to have their gun
storehouses.
STORES RESPONSIBILITIES:
1 Receiving and inspecting goods

2 Stocking and organizing inventory

3 Issuing inventory

4 Recording inventory movements

5 Conducting regular inventory audits

6 Maintaining a clean and organized storage area

7 Ensuring compliance with policies and procedures

8 Communication with other departments

9 Conducting training

1. Receiving and inspecting goods: The stores personnel are responsible for receiving
goods, inspecting them for quality, and ensuring that the quantity matches the
purchase order.
2. Stocking and organizing inventory: Once goods are received and inspected, stores
personnel are responsible for stocking and organizing the inventory in a way that is
easily accessible and can be quickly retrieved when needed.
3. Issuing inventory: Stores personnel are responsible for issuing inventory when it is
requested by the appropriate department or personnel. They should ensure that the
quantity issued matches the request and that the inventory is properly documented.
4. Recording inventory movements: Stores personnel are responsible for accurately
recording inventory movements such as receipts, issues, transfers, and adjustments.
5. Conducting regular inventory audits: To ensure the accuracy of the inventory,
stores personnel are responsible for conducting regular inventory audits to reconcile
the physical inventory with the inventory records.
6. Maintaining a clean and organized storage area: Stores personnel are responsible
for maintaining a clean and organized storage area that is free of hazards and
promotes a safe work environment.
7. Ensuring compliance with policies and procedures: Stores personnel are
responsible for ensuring compliance with all policies and procedures related to
inventory management, including security, storage, and handling of inventory.
 8. Communication with other departments: Stores personnel should maintain good
communication with other departments to ensure that inventory is available when
needed and that inventory levels are sufficient to meet demand.
9. Conducting training: Stores personnel may be responsible for training new
employees on inventory management policies and procedures, as well as any software
or technology used in inventory management.

STORES PROCEDURE:

Receiving goods
Inspection of goods
Storage of goods
Issuing goods
Physical inventory count
Stock taking
Documentation
Security
Re-order level
Disposal of inventory

1. Receiving goods: When goods arrive, they should be received by the stores
personnel, and the quantity, quality, and condition should be checked against the
purchase order.
2. Inspection of goods: Goods should be inspected for damages or defects, and if there
are any, they should be reported to the supplier immediately.
3. Storage of goods: Goods should be stored in a safe, secure, and appropriate location,
and the inventory records should be updated to reflect the new stock.
4. Issuing goods: When goods are required, the stores personnel should issue the goods
against the requisition, and the inventory records should be updated accordingly.
5. Physical inventory count: A physical inventory count should be conducted at regular
intervals to ensure the inventory records match the actual stock levels.
6. Stock taking: The stock should be regularly reviewed to ensure that the stock levels
are optimal and the stock rotation is appropriate.
7. Documentation: All stock movements should be documented, including receiving,
issuing, and returning, to maintain accurate inventory records.
 8. Security: The stores personnel should ensure that the inventory is secured to prevent
theft or damage, and only authorized personnel should have access to the inventory.
9. Re-order level: The stores personnel should establish re-order levels for the
inventory to ensure that stock levels do not fall below a critical level.
10. Disposal of inventory: Any inventory that is no longer required or has reached its
expiry date should be disposed of appropriately.

CENTRALISATION VERSUS DECENTRALISATIONSTORE:

Meaning of centralized stores, Its Advantages and Disadvantages:

A centralized store is that store which receives materials for and issues them to all
departments, divisions and production floors of the company. Such a store is only one in
the company which receives materials for and issues to all who need them. The materials
required for all the departments and branches are stored and issued by only one store.

Advantages of Centralized Stores:

The followings are the main advantages of centralized stores.

1. A better supervision of store is possible because the store is located under a single supervision.
2. A better layout of store and its control are possible.
3. Less space is occupied.
4. Investment in stock is minimized.
5. It is economical for storing materials.
6. Safety of materials is possible according to the nature of materials.
7. Trained and specialized persons can be appointed.
8. Wastage of materials can be minimized.

Disadvantages of Centralized Store:

The followings are the main disadvantages of centralized stores.

1. Delay in sending materials to the departments and branches.
2. Increase in material handling cost.
3. Greater risk of loss by fire.
4. Not suitable for a large company.

Decentralized Store, Its Advantages and Disadvantages:

Meaning of Decentralized Stores:

A decentralized store is that type of store which receives materials for and issues them to only
one department and not to the whole company. The decentralized store may be in many
numbers in the company, as each department has its own such store. Purchasing and handling
of materials are undertaken by each and every department separately. If the volume of
material activities is large, this type of store is suitable because each and every branch has
their own store for facilitating smooth operations of their production activities.
Advantages of Decentralized Stores:

1. Controlling a and storing function can be accomplished easily.

2. Delay in material handling will be eliminated.
3. Minimizes the chances of loss by fire.
4. No need of internal transportation costs.
5. Specific needs of individual departments can be easily fulfilled.
6. Saving in material handling cost.

Disadvantages of Decentralized Stores:

1. Higher cost of supervision.

2. More space is required for individual departments.
3. Higher amount of investment is required.
4. More time for stock taking and taking.
5. Higher cost of staff and stationary.
6. Improved technique is less possible for controlling of materials.

LOCATION OF STORE HOUSE:

Accessibility

Proximity to the
source of inventory

Proximity to the
point of use

Security

Climate control

Space

Cost
1. Accessibility: The storehouse should be located in an area that is easily accessible to
vehicles for loading and unloading of inventory.
2. Proximity to the source of inventory: If the inventory is being sourced locally, it is
ideal to locate the storehouse close to the source to reduce transportation costs.
3. Proximity to the point of use: If the inventory is being used in a particular area, it is
ideal to locate the storehouse close to the point of use to reduce transportation costs.
 4. Security: The storehouse should be located in a secure area that is protected from
theft, fire, or natural disasters.
5. Climate control: The storehouse should be located in an area that is climate-
controlled if the inventory requires specific storage conditions.
6. Space: The storehouse should have enough space to accommodate the inventory and
allow for easy access and movement of inventory.
7. Cost: The location of the storehouse should be cost-effective, taking into
consideration the cost of transportation and rental or purchase costs.

FACTORS AFFECTING LOCATION OF STORE HOUSE:

1. Accessibility: The location of a storehouse should be easily accessible to

transportation to enable the quick and efficient movement of inventory in and out of
the storehouse.
2. Proximity to suppliers: The storehouse should be located close to the supplier to
reduce transportation costs and make it easier to receive inventory.
3. Proximity to customers: If the inventory is intended for a particular market, the
storehouse should be located close to the customers to reduce transportation costs and
ensure that inventory is available when needed.
4. Storage requirements: The type of inventory being stored can determine the location
of the storehouse. Some inventory may require specific storage conditions, such as
climate control, and the storehouse must be located in an area that can meet these
requirements.
5. Security: The storehouse must be located in a secure area that can provide protection
against theft, damage, or natural disasters.
6. Cost: The cost of leasing or purchasing a storehouse can be a significant factor. The
location should be cost-effective and within the organization's budget.
7. Availability of labour: The storehouse should be located in an area where there is a
sufficient supply of labour to handle the movement and management of inventory.

SECURITY MEASURES IN STORES:

 CCTV
Inventory cameras
managem Alarm
ent systems
systems

Physical Access
barriers control
SECURITY
MEASURES
IN STORES
Security
Lighting
guards

Electronic
Employee article
training surveillanc
Locks and e (EAS)
safes

1. CCTV cameras: Closed-circuit television (CCTV) cameras are installed throughout

the store to monitor activity and deter theft. Cameras can be used both inside and
outside the store.
2. Alarm systems: An alarm system can be installed in the store to alert security
personnel or law enforcement in the event of a break-in.
3. Access control: Access control measures, such as ID cards or security codes, can be
used to restrict entry into certain areas of the store.
4. Security guards: Security personnel can be employed to monitor the store and
provide a visible deterrent to potential thieves.
5. Electronic article surveillance (EAS): EAS tags or labels can be attached to
inventory to deter theft. If an item with an EAS tag is not deactivated at the point of
sale, an alarm will sound when it passes through the store's exit.
6. Locks and safes: High-value inventory can be stored in locked cabinets or safes to
prevent theft.
7. Employee training: Employees can be trained to recognize potential threats and to
follow procedures for handling theft or damage to inventory.
8. Lighting: Adequate lighting can be installed inside and outside the store to increase
visibility and deter theft.
 9. Physical barriers: Physical barriers such as fences or bollards can be installed to
prevent unauthorized entry into the store.
10. Inventory management systems: Inventory management systems can be used to
track inventory and identify any discrepancies or missing items.

PROTECTION AND PREVENTION OF STORES:

1. Security measures: Installing security systems, such as cameras and alarms, can help
deter theft and prevent unauthorized access to the store. Security personnel may also
be used to monitor the premises and ensure that only authorized personnel are allowed
to enter.
2. Fire prevention: Fire prevention measures, such as smoke detectors, sprinkler
systems, and fire extinguishers, can help minimize the risk of fires and reduce the
damage caused by any fires that do occur.
3. Climate control: Maintaining a consistent temperature and humidity level within the
store can help protect products and materials from damage caused by extreme
temperatures or moisture.
4. Pest control: Implementing a pest control program can help prevent infestations by
insects and rodents, which can damage products and materials.
5. Regular maintenance: Regular maintenance of the store, including cleaning, repairs,
and inspections, can help identify and address potential issues before they become
major problems.
6. Proper storage: Properly storing products and materials can also help prevent
damage and theft. This may include using appropriate shelving, pallets, or containers
to ensure that items are stored securely and are not at risk of falling or being damaged.

STORE ACCOUNTING:

First-in,
first-out
(FIFO)

standar Last-in,
d cost first-out
method (LIFO)

Average
cost
method
To find out the value of materials in stock at any point of time one must know the quantity of
materials available in stock as well as the value associated with these quantities. There are
several methods available for determining the value of each item and one of these methods
must be chosen for the purpose.
Main documents of store accounting
a) Material requisition slip: This document is raised by the production department showing
the quantity of material required. The stores department issues material against authorized
signature.
b) Bin Card: As the name suggests, a card hangs from the bin or container containing each
material. This card records all daily transactions against items. This card is the first form of
perpetual inventory where transactions are immediately updated.
c)Stores ledger: It is master document record of stores. It is essential record mandatory for
the stores to maintain. The accounts in a store’s ledger are actually detailed analysis of
general purchases and issues,

METHODS OF STORE ACCOUNTING:

1. First-in, first-out (FIFO): The FIFO method assumes that the first items purchased
are the first ones sold, and uses the cost of the oldest inventory to calculate the cost of
goods sold.
2. Last-in, first-out (LIFO): The LIFO method assumes that the last items purchased
are the first ones sold, and uses the cost of the newest inventory to calculate the cost
of goods sold.
3. Average cost method: The average cost method is a method of store accounting used
to determine the value of inventory and the cost of goods sold. This method calculates
the average cost of all items in inventory, and then uses this average cost to determine
the value of inventory and the cost of goods sold.
4. standard cost method: The standard cost method is a management accounting
technique that involves setting predetermined standard costs for the direct materials,
direct labour, and overhead that are expected to be incurred in producing a particular
product or providing a particular service.

MATERIAL HANDLING:

Materials handling refers to the movement, storage, control, and protection of

materials in a manufacturing or distribution facility. It involves the physical handling
of materials, including loading and unloading, transportation, and storage. Materials
handling is an essential aspect of logistics and supply chain management and involves
various equipment and systems such as conveyors, forklifts, pallets, shelving, and
automated systems. Effective materials handling can improve efficiency, reduce costs,
and enhance safety in a facility.
VALUE ANALYSIS AND MATERIALS HANDLING:

Value Analysis is a technique to examine all facets of a function and the cost of the
product to find ways of reducing or eliminating costs without sacrificing performance
or quality. it tries to pinpoint what a product is expected to do and study its
performance to suggest improvements.

VARIOUS STAGES IN VALUE ANALYSIS:

1. Information gathering: This involves collecting information about the product or

service, including its functions, features, materials, and production processes.
2. Functional analysis: This involves analysing the functions of the product or service
and identifying which are necessary and which are unnecessary.
3. Evaluation and selection: This involve evaluating the ideas generated and selecting
the best alternatives based on criteria such as cost, quality, and customer needs.
4. Implementation: This involves implementing the chosen alternatives into the product
or service.

OBJECTIVES OF MATERIAL HANDLING:

 Improving
productivity

Enhancing
Enhancing
customer
safety
service
OBJECTIVES
OF
MATERIAL
HANDLING

Improving Reducing
quality costs

1. Improving productivity: By ensuring the timely and efficient movement of

materials, material handling can help improve productivity and reduce idle time.
2. Enhancing safety: By using proper material handling techniques and equipment, the
risk of injury or damage to materials can be minimized.
3. Reducing costs: By optimizing the use of equipment, labour, and space, material
handling can help reduce costs associated with production, storage, and
transportation.
4. Improving quality: By minimizing damage to materials during handling and
ensuring proper storage, material handling can help maintain the quality of the
products being produced or distributed.
5. Enhancing customer service: By ensuring timely delivery of products and reducing
errors and delays in the distribution process, material handling can help enhance
customer satisfaction

TYPES OF MATERIAL HANDLING:

 Forklifts

Conveyor systems

Automated guided vehicles (AGVs)

Pallet jacks

Cranes

Hoists

Stackers

Trolleys

1. Forklifts: Forklifts are powered industrial trucks that are used to lift, move, and
transport heavy loads. They are ideal for moving pallets, crates, and other heavy
items.
2. Conveyor systems: Conveyor systems are used to move products along a production
line or between different areas of a warehouse or store. They are ideal for moving
large volumes of products quickly and efficiently.
3. Automated guided vehicles (AGVs): AGVs are autonomous vehicles that are
programmed to transport materials and products around a store or warehouse without
human intervention. They are often used in high-volume environments, such as
manufacturing facilities or distribution centres.
4. Pallet jacks: Pallet jacks are used to move pallets and other heavy items around a
store or warehouse. They are typically manually operated and can be used to move
items short distances.
5. Cranes: Cranes are used to lift and move heavy loads, such as machinery or large
containers. They are often used in manufacturing and construction environments.
6. Hoists: Hoists are used to lift and move heavy loads vertically, such as engines or
other heavy machinery. They can be operated manually or with an electric motor.
PRINCIPLES OF MATERIAL HANDLING:

Planning
Life
Standar
cycle
dization
cost

Automat
PRINCIPLE Work
ion
S OF
MATERIAL
HANDLING

Environ
Safety
ment

Space
System utilizatio
n

 Planning: Define the needs, strategic performance objectives and functional

specification of the proposed system and supporting technologies at the outset of the
design.
 Standardization: All material handling methods, equipment, controls and software
should be standardized and able to perform a range of tasks in a variety of operating
conditions.
 Work: Material handling processes should be simplified by reducing, combining,
shortening or eliminating unnecessary movement that will impede productivity.
 Safety: Work and working conditions should be adapted to support the abilities of a
worker, reduce repetitive and strenuous manual labor, and emphasize safety.
 Space utilization: To maximize efficient use of space within a facility, it is important
to keep work areas organized and free of clutter, to maximize density in storage areas
(without compromising accessibility and flexibility), and to utilize overhead space.
 System: Material movement and storage should be coordinated throughout all
processes, from receiving, inspection, storage, production, assembly, packaging,
unitizing and order selection, to shipping, transportation and the handling of returns
  Environment: Energy use and potential environmental impact should be considered
when designing the system, with reusability and recycling processes implemented
when possible, as well as safe practices established for handling hazardous materials.
 Automation: To improve operational efficiency, responsiveness, consistency and
predictability, automated material handling technologies should be deployed when
possible and where they make sense to do so.
 Life cycle cost: For all equipment specified for the system, an analysis of life cycle
costs should be conducted. Areas of consideration should include capital investment,
installation, setup, programming, training, system testing, operation, maintenance and
repair, reuse value and ultimate disposal.

MATERIAL HANDLING EQUIPMENT:

1. Forklifts: These are vehicles that are used to lift and transport heavy loads. They can
be used indoors and outdoors and come in a variety of sizes and capacities.
2. Conveyors: These are machines that are used to move materials from one location to
another. They can be used for sorting, assembly, and packing.
3. Cranes: These are machines that are used to lift and move heavy materials. They can
be used in construction sites, shipyards, and other industries that require heavy lifting.
4. Pallet jacks: These are small vehicles that are used to move pallets from one location
to another. They can be used in warehouses, factories, and distribution centres.
5. Automated guided vehicles (AGVs): These are driverless vehicles that are used to
transport materials around a facility. They can be programmed to follow a specific
route, making them ideal for repetitive tasks.
6. Hoists: These are machines that are used to lift heavy objects. They can be used in
construction sites, factories, and warehouses.
7. Stackers: These are machines that are used to lift and stack materials, such as pallets.
They are often used in warehouses and distribution centres.
8. Trolleys: These are wheeled carts that are used to transport materials. They can be
used in factories, offices, and other locations.

FACTORS AFFECTING SELECTION OF MATERIAL HANDLING:

1. Type of products or materials: The type of products or materials being moved will
affect the choice of material handling equipment. Heavy items, such as machinery or
large containers, may require cranes or hoists, while pallets and crates may be best
moved with forklifts or pallet jacks.
2. Size and weight of products: The size and weight of the products being moved will
also impact the selection of material handling equipment. The equipment chosen
should be able to handle the weight and size of the products safely and efficiently.
3. Distance to be travelled: The distance that the products need to be moved will also
impact the selection of material handling equipment. Conveyor systems are ideal for
moving products over long distances, while forklifts and pallet jacks are better suited
for shorter distances.
4. Frequency of movement: The frequency with which the products need to be moved
will also impact the choice of material handling equipment. High-volume
environments may require the use of automated equipment, such as AGVs or
conveyor systems, while lower-volume environments may only require manual
equipment.
5. Safety requirements: Safety is a critical consideration when selecting material
handling equipment. The equipment chosen should be safe for both the operator and
the products being moved, and should comply with all relevant safety regulations.
6. Cost: Finally, the cost of the equipment will also be a factor in the selection process.
The chosen equipment should be cost-effective and provide a good return on
investment over its lifetime.
.
VERY SHORT ANSWERS:

1.What is Store Keeping?

2.What is Centralised store?
3.What is Decentralised Store?
4.What is Store Location?
5.What is Materials Handling?
6.What is Value Analysis?

SHORT ANSWERS:

1.What are the Objectives of Store Keeping?

2.What are the Types of Store Keeping?
3.What are the Store Responsibilities?
4.Explain the Centralized and Decentralized Store?
5.What are the Types of Materials Handling?

LONG ANSWERS:

1.What are the Functions of Store Keeping?

2.What are the Store Procedure?
3. What are the Security Measures in Stores?
4.What are the Factors Affecting Selection of Material Handli
 UNIT 5 VENDOR MANAGEMENT

VENDOR RATING:

Vendor rating is a process of evaluating the performance of a supplier or vendor based on

criteria such as quality, reliability, delivery time, customer service, and cost. This information
is used by businesses to determine which vendors to continue working with and which to
terminate, as well as to negotiate better pricing and service terms.

VENDOR MANAGEMENT:
The term vendor management is used when describing the activities included in researching
and sourcing vendors, obtaining quotes with pricing, capabilities, turnaround times, and
quality of work, negotiating contracts, managing relationships, assigning jobs, evaluating
performance, and ensuring payments are made.

OBJECTIVES OF VENDOR MANAGEMENT:

The objectives of vendor management typically include:
1. Ensuring a reliable and consistent supply of goods and services
2. Managing vendor relationships and performance to ensure alignment with business
goals
3. Reducing risk and ensuring compliance with regulatory requirements and company
policies
4. Negotiating favourable pricing and contract terms to optimize value for the
organization
5. Identifying and addressing vendor-related issues and resolving conflicts in a timely
and effective manner
6. Continuously improving vendor performance through feedback and performance
metrics.
FUNCTIONS OF VENDOR MANAGEMENT:

Vendor selection and on boarding

Contract management

Relationship management

Performance management

Risk management

Financial management

Continuous improvement

1. Vendor selection and onboarding: identifying potential vendors, evaluating their

capabilities and suitability, and onboarding them into the organization's vendor
management system.
2. Contract management: developing and negotiating vendor contracts, ensuring
compliance with contractual terms, and monitoring vendor performance against these
terms.
3. Relationship management: maintaining ongoing communication and collaboration
with vendors, building and strengthening relationships, and addressing any issues or
conflicts that arise.
4. Performance management: monitoring vendor performance against established
metrics, providing feedback and coaching, and taking corrective action when
necessary.
5. Risk management: assessing and managing vendor-related risks, such as data
security breaches or supply chain disruptions, and developing contingency plans to
mitigate these risks.
6. Financial management: monitoring vendor costs and ensuring that they are in line
with the organization's budget and financial goals.
7. Continuous improvement: continuously evaluating and improving vendor
management processes and practices to optimize value for the organization.
FACTORS RELEVANT FOR THE SELECTION OF A VENDOR:

1 Quality

2 Price

3 Quick Delivery

4 Service

5 Assurance of supply

6 Size of the supplier

7 Number of suppliers

8 Local suppliers

9 Miscellaneous Considerations

1. Quality:
The term quality stands for ability and willingness of the supplier to meet the specifications
of the buyer. At no cost, the quality should be sacrificed for low price.
2. Price:
Normally quality does not always go side by side with price but we must try to find out those
suppliers who make better than average product at an average price. However, sub-standard
and poor-quality purchases should not be made at the cost of a low price.
3. Quick Delivery:
The lead time i.e., time to get supplies, should be less so that there is a quick delivery of
goods. Generally, the best suppliers are the busiest and in order to get goods from them, one
has to wait for a long time. However, quick delivery reduces the amount of forward planning
and increases the flexibility.
4. Service:
It is very important factor in selecting the vendor. It includes the provision of expert advice to
the buyer before and after the sale of materials and other items. Good service helps in
maintaining good relations between the supplier and the buyer. The speed and effectiveness
of arrangements to service and repair equipment is very important to certain machines.
5. Assurance of supply:
Only those suppliers should be preferred who assure supplies of raw materials and other
components. Thus, suppliers who suffer recurring shortages should be used with great care as
it can adversely affect our production schedule.
6. Size of the supplier:
Some authorities recommended that orders of small size should be placed with a small
company whereas the orders of large size should go to large companies. However, this
correlation can’t be always applied. A small supplier would generally work very hard to
perform a large order, if given a chance.
7. Number of suppliers:
Should we place all order with one supplier or use two or more suppliers? The use of a single
supplier has the following advantages:
(a) In times of shortage, the supplier will give preference to the needs of the customer.
(b) A single supplier can also offer the best price with assured supplies.
On the other hand, two or more suppliers may be beneficial in times of shortage. Large
companies generally buy from two or more suppliers getting the twin benefit of low price and
service.
8. Local suppliers:
Sometimes, a buyer may be compelled to buy certain requirements locally on account of the
following reasons.
c) Community relations between the company and public may force the buyer to buy
locally. For example, the supplier to a hospital or charitable trust by the local businessman
would help in raising the funds for such organization
d) Local buying is generally justified when small quantities of materials are purchased.
e) There is a feeling of closer co-operation between the vendor and the buyer.
f) The delivery is quickly made.
g) Urgent orders can be met promptly.
h) Disputes, if any, can be easily resolved.
9. Miscellaneous Considerations:
The following points should also be considered at the time of selection of suppliers:
(a) In order to maintain complete objectivity, the buyer must keep himself free from
unethical influences. Favor to friends should be avoided. Similarly commercial bribery such
as gifts etc. has no place in selecting vendors.
(b) Dishonest vendors must be rejected forever.

VENDOR DEVELOPMENT:

1.Identify critical commodities for development:

This is a portfolio analysis which states that not all organisation required to go for vendor
development which are already using sourcing facilities from word-class vendors or the
outsourcing ratio is very small to total cost or total sales so that investment in vendor is
neither strategically nor financially justifiable.
So, a corporate level executive committee should develop an assessment of the relative
importance of all goods and services purchased by the company to identify where to focus
any development efforts. This is called critical analysis of commodities related to vendor-
development.
2.Identify vendors for critical commodity development:
After identifying commodities for development next step is to identify group of vendors of
that particular critical commodity needed to be developed. A very well-known approach is
parcto-analysis of existing Vendor performance.
3. Formation of internal team:
Before approaching vendors and asking for improvements, it is important to develop internal
cross-functional team for the initiative. Team members come from different departments like
design, engineering, quality control.
4. Meeting with top-management of vendor:
After identify the suitable vendor for development and establishing a team, a team should
approach the top management of vendor and establish key area decision related to strategic
alignment, measurement and professionalism.
Strategic alignment not only means an internal business and technology alignment, but it
should also focus on customer requirement. Vendor measurement includes a total cost focus,
credibility and technical function. Professionalism involves setting a positive relationship,
faster communication, trust development, provide expertise whenever required.
5. Identify opportunities for development:
At meetings with top management of vendor executive should identify area for improvement.
Such areas are formed on the basis of customer’s expectations needs.
6. Define feasibility and viability:
After identifying the key areas for development opportunities should be evaluated in terms of
feasibility and viability and it should include resources and time-requirements for carrying
out the project and potential outcomes of this investment.
7. Joint agreement of project:
Once a potential improvement project is selected, both buyer and vendor must reach an
agreement related to the specific measures that will indicate success. These measures may
include percentage of quality improvement, percentage of cost saving shared, percentage of
delivery or cycle time improvement, technology availability and system implementation
stage. Once an agreement is reached, the project is rolled out hopefully according to
schedule.
8. Monitoring progress of project:
Once a vendor development project has been initiated, progress must be monitored and
tracked over time. This can be achieved by creating different monitoring means, process and
standards for objectives, updating progress and in turn creating new or revised objectives
based on progress till date.
9. Follow-up and modification:
By continuing the step, we have required continuous follow-up and accordingly it may
require modification in the original plan, additional resources, information or priorities
depending upon the current situation at that time
VENDOR EVALUATION:

Vendor evaluation is a process of assessing the performance and capabilities of a supplier or

vendor against pre-established criteria. The purpose of vendor evaluation is to determine the
suitability of a vendor for a particular project or ongoing relationship. The process typically
involves:

Establishing Collecting Evaluating

Selecting a
evaluation vendor vendor
vendor
criteria information performance

Ongoing
monitoring

1. Establishing evaluation criteria: defining the key factors that are important for the
project or relationship, such as quality, reliability, cost, and delivery time.
2. Collecting vendor information: gathering information about the vendor's
capabilities, experience, financial stability, and reputation.
3. Evaluating vendor performance: analysing the vendor's performance against the
established criteria, which may involve surveys, audits, or site visits.
4. Selecting a vendor: selecting the vendor that best meets the established criteria and
negotiating the terms of the agreement.
5. Ongoing monitoring: continuously monitoring vendor performance and taking
corrective action when necessary to ensure the relationship remains successful.

7C’S OF EFFECTIVE VENDOR EVALUATION:

Competency Capacity Commitment Control

Cash Cost Consistency

1. Competency
First, look at how competent the supplier is. Make a thorough assessment of their capabilities,
and measure them against your needs. Then look at what other customers think. How happy
are they with the supplier? Have they encountered any problems? And find out why former
customers changed supplier Look for customers whose needs and values are similar to yours,
to ensure that the information you gather is relevant to your organization.
2. Capacity
The supplier needs to have enough capacity to handle your company's requirements. So, ask
how quickly they will be able to respond to your needs, and to market and supply
fluctuations.
Look at the supplier's resources, too. Do they have the means to meet your orders,
considering their commitments to other clients? (These resources could include staff,
equipment, storage, and available materials.)
3. Commitment
Your supplier needs to provide evidence that they are committed to high quality standards.
Where appropriate, look for quality initiatives within the organization, such as ISO
9001 or Six Sigma.
The supplier must also show they will be committed to you, as a customer, throughout the
time that you expect to work together. (This is particularly important if you're planning a
long-term relationship with them.)
Look for evidence of their ongoing commitment to fulfilling your requirements, whatever the
needs of their other customers.
4. Control
Ask how much control this supplier has over their policies, processes, procedures, and supply
chain. How will they ensure that they deliver consistently and reliably, especially if they rely
on scarce resources, and if these resources are controlled by another organization.
Itis also vital to ask about their compliance with the General Data Protection
Regulation (GDPR), which is essential for any organization that works in, or has partners in,
the European Union (EU).
5. Cash
Your supplier should be in good financial health. Cash-positive firms are in a much better
position to weather economic ups and downs.
So, does this supplier have plenty of cash at hand, or are they overextended financially? And
what information can the supplier offer to demonstrate their ongoing financial strength?
6. Cost
Look at the cost of the product or service that this supplier provides. How does it compare
with the other options that you're considering?
Most people consider cost to be a key factor when choosing a supplier. However, cost is in
the middle of the 7 Cs list for a reason. Other factors, such as a commitment to quality and
financial health, can potentially affect your business much more than cost alone, particularly
if you plan to rely on the supplier long-term.
7. Consistency
How will this supplier ensure that they consistently provide high quality goods or services?
Do they have a strong track record, or are they an industry newcomer with an innovative
approach?
No one can be perfect all the time. However, the supplier should have processes or
procedures in place to ensure consistency. Ask potential suppliers about their approach, and,
if possible, get a demonstration and a test product.

MEANING OF PURCHASE DEPARTMENT:

A purchase department, also known as a procurement department or purchasing department,

is a business unit within an organization that is responsible for acquiring the goods and
services required for the organization's operations. The primary role of the purchase
department is to identify the goods and services needed, find and evaluate potential suppliers,
negotiate contracts and pricing, place purchase orders, track and manage inventory levels,
ensure timely delivery of goods and services, resolve any issues or disputes with suppliers,
and manage the procurement process to ensure compliance with relevant laws and
regulations.

FUNCTIONS OF PURCHASE DEPARTMENT:

Identifying
purchasing
needs

Sourcing
Ensuring and
compliance evaluating
suppliers

Managing
Negotiating
supplier
and
relationshi
contracting
ps

Purchasing
Managing and
inventory procureme
nt

1. Identifying purchasing needs: The purchase department is responsible for

identifying the goods and services required by the organization to support its
operations.
 2. Sourcing and evaluating suppliers: The purchase department is responsible for
identifying potential suppliers, evaluating their capabilities and suitability, and
selecting the best one for the organization's needs.
3. Negotiating and contracting: The purchase department is responsible for negotiating
and finalizing contracts with suppliers, including pricing, delivery terms, and quality
standards.
4. Purchasing and procurement: The purchase department is responsible for issuing
purchase orders and managing the procurement process to ensure timely and cost-
effective delivery of goods and services.
5. Managing inventory: The purchase department is responsible for managing
inventory levels and ensuring that the organization has adequate supplies to meet its
needs.
6. Managing supplier relationships: The purchase department is responsible for
building and maintaining positive relationships with suppliers, including monitoring
supplier performance and addressing any issues or conflicts that arise.
7. Ensuring compliance: The purchase department is responsible for ensuring that all
purchasing activities are conducted in compliance with relevant laws, regulations, and
ethical standards.

PURCHASE DEPARTMENT RESPONSIBILITY:

Sourcing and Contract Supplier Cost

Procurement Management Management Reduction

Inventory Reporting
Compliance
Management and Analysis

1. Sourcing and Procurement: The purchase department is responsible for sourcing

and procuring materials, goods, and services necessary for the organization's
operations. This includes identifying suppliers, negotiating prices, and placing orders.
2. Contract Management: The purchase department is responsible for managing
contracts with suppliers to ensure that the terms and conditions are met. This includes
negotiating contracts, monitoring performance, and resolving any disputes.
3. Supplier Management: The purchase department is responsible for managing
relationships with suppliers. This includes evaluating suppliers, monitoring their
performance, and resolving any issues that may arise.
 4. Cost Reduction: The purchase department is responsible for reducing the cost of
purchased materials, goods, and services. This includes negotiating prices, finding
alternative suppliers, and implementing cost-saving strategies.
5. Inventory Management: The purchase department is responsible for managing
inventory levels to ensure that the organization has the materials and goods it needs
when it needs them.
6. Compliance: The purchase department is responsible for ensuring that all
procurement activities are compliant with the organization's policies, procedures, and
regulations, as well as with local, state, and federal laws.
7. Reporting and Analysis: The purchase department is responsible for generating
reports and analysing data to support decision making and to monitor the performance
of the procurement function.

BUYER AND SELLER RELATIONSHIP:

Communication

Long-term focus Trust

Honesty Respect

Flexibility Collaboration

1. Communication: Effective communication is key to a successful buyer-seller

relationship. Both parties should be open and transparent in their communication and
should work to build a strong rapport.
2. Trust: Trust is essential for any successful business relationship. Both the buyer and
seller should be able to trust each other to deliver on their promises and to be honest
and fair in their dealings.
3. Respect: Mutual respect is important in any business relationship. Buyers and sellers
should treat each other with respect and dignity, even when they disagree on issues.
 4. Collaboration: Successful buyer-seller relationships often involve collaboration and
a willingness to work together to achieve common goals. Buyers and sellers should
work to identify areas of mutual interest and to develop strategies that benefit both
parties.
5. Flexibility: The ability to adapt to changing circumstances is important in any
business relationship. Buyers and sellers should be willing to be flexible and to work
together to find solutions to any problems that may arise.
6. Honesty: Honesty and transparency are critical for a healthy buyer-seller relationship.
Both parties should be upfront and honest about their intentions, capabilities, and
limitations.
7. Long-term focus: Successful buyer-seller relationships often take a long-term
perspective, with both parties working to build a sustainable partnership that can
withstand the ups and downs of the business cycle.

VALUE ANALYSIS:

Value analysis is a process of evaluating a product or service to determine if it provides the

desired benefits at the lowest possible cost. The goal of value analysis is to identify
opportunities to improve the value of a product or service by eliminating unnecessary costs
and improving its overall effectiveness.

VARIOUS STAGES IN VALUE ANALYSIS:

Information
Stage

Evaluation Functional
Phase Analysis

Brain
Storming

Information Stage:
Information regarding raw materials and the finished product — their cost, manufacturing
method, performance characteristics etc.—are collected and studied.
Functional Analysis:
The functions of the material are listed in terms of basic functions and secondary functions.
The listed functions are given value points or the weightages in term of its importance or
disability. The cost incurred for each of the functions is also mentioned.
When the cost and the value points are placed side by side, it immediately reveals where
much money is spent for little value. Say, the value of a function is small; the function can be
dropped altogether in the substitute products.
Brain Storming:
This third step in the value analysis starts with the thinking of various alternative possibilities
for the material. At this stage, activities encouraged. Many suggestions at this stage are
recorded though not accepted. This is the break away from rigid thinking and encouragement
of creativity. “Some system of brain-storming start idea generation from such widely
differing ‘triggers’ as politics and geography and develop them further so as to apply to the
problem at hand—S N Chary”.
Evaluation Phase:
Ideas generated are evaluated. This evaluation is done by finding the various functions that
the substitute can perform for each of those functions at what cost and to what extent. This
evaluation will indicate a few of the alternatives, whose functional value may compare with
that of the earlier material but a reduced cost. The evaluation may reveal some substitutes
having enhanced important functional values.

INTERNATIONAL STANDARD ORGANISATION(ISO):

The International Organization for Standardization (ISO) is an independent, non-

governmental organization that develops and publishes standards for a wide range of
industries and business sectors. It was founded in 1947 and is headquartered in Geneva,
Switzerland. ISO develops and publishes standards that provide guidelines, specifications,
and requirements for products, services, and systems, with the aim of promoting safety,
reliability, efficiency, and quality.

ISO has developed over 23,000 standards covering a wide range of topics including quality
management, environmental management, information technology, energy management, and
social responsibility. The standards are developed by experts from around the world, and are
reviewed and updated regularly to ensure that they remain relevant and useful.

ISO standards are voluntary, but many businesses, governments, and other organizations
choose to adopt them as a way to demonstrate their commitment to quality, safety, and
sustainability. ISO certification is often required by customers and suppliers as a condition of
doing business, particularly in international trade.

ISO also works closely with other organizations, including the United Nations, to promote
international cooperation and development. It has established partnerships with a number of
international organizations, including the World Trade Organization, the International
Electrotechnical Commission, and the International Accreditation Forum.

OBJECTIVES OF ISO 9000:

Meet Enhance
regulatory customer
requirements satisfaction

Enhance Improve
supplier quality
relationships management

Ensure
Promote a
consistency and
process
standardizatio
approach
n
Increase
efficiency and
effectiveness

1. Enhance customer satisfaction: ISO 9000 aims to enhance customer satisfaction by

ensuring that products and services consistently meet customer requirements and
expectations.
2. Improve quality management: ISO 9000 provides a framework for implementing
and improving a quality management system that is based on the principles of
customer focus, leadership, and continuous improvement.
3. Promote a process approach: ISO 9000 promotes a process approach to quality
management, which focuses on understanding and managing the interrelated
processes that contribute to the achievement of quality objectives.
4. Increase efficiency and effectiveness: By implementing a quality management
system that conforms to the requirements of ISO 9000, organizations can increase
efficiency and effectiveness in their operations, leading to improved productivity and
profitability.
5. Ensure consistency and standardization: ISO 9000 provides a common language
and framework for quality management, which can help to ensure consistency and
 standardization in the way that products and services are designed, developed, and
delivered.
6. Enhance supplier relationships: By requiring suppliers to conform to ISO 9000
requirements, organizations can enhance their relationships with suppliers and ensure
that they are providing high-quality products and services.
7. Meet regulatory requirements: ISO 9000 can help organizations meet regulatory
requirements by providing a framework for implementing and maintaining a quality
management system that complies with applicable regulations and standards.

TYPES OF ISO:

ISO 26000 ISO 9000 -

- Social Quality
responsibil manageme
ity nt

ISO 14000
50001 - -
Energy Environme
manageme ntal
nt manageme
nt

ISO 27001
ISO 22000
-
- Food
Informatio
safety
n security
manageme ISO 45001 manageme
nt - nt
Occupatio
nal health
and safety
manageme
nt

1. ISO 9000 - Quality management: This series of standards provides guidelines for
the implementation of a quality management system, which can help organizations to
consistently meet customer requirements and enhance customer satisfaction.
2. ISO 14000 - Environmental management: This series of standards provides
guidelines for the implementation of an environmental management system, which
can help organizations to manage their environmental impact and improve their
sustainability.
3. ISO 27001 - Information security management: This standard provides guidelines
for the implementation of an information security management system, which can
 help organizations to protect their sensitive information and maintain the
confidentiality, integrity, and availability of their data.
4. ISO 45001 - Occupational health and safety management: This standard provides
guidelines for the implementation of an occupational health and safety management
system, which can help organizations to manage and reduce workplace health and
safety risks.
5. ISO 22000 - Food safety management: This standard provides guidelines for the
implementation of a food safety management system, which can help organizations to
ensure the safety and quality of their food products.
6. ISO 50001 - Energy management: This standard provides guidelines for the
implementation of an energy management system, which can help organizations to
manage their energy use and improve their energy efficiency.
7. ISO 26000 - Social responsibility: This standard provides guidelines for the
implementation of a social responsibility management system, which can help
organizations to act in a socially responsible manner and contribute to sustainable
development.

BASIC REQUIREMENT FOR ISO 9000 CERTIFICATION:

Develop and
implement a quality
manual

Obtain third-party Define the scope of

certification the QMS

Identify and
Conduct internal
document
audits
procedures

Establish a process
for continuous
improvement

1. Develop and implement a quality manual: The quality manual should outline the
policies, procedures, and processes that the organization has in place to ensure that
products and services meet customer requirements and are of a consistent quality.
 2. Define the scope of the QMS: The organization must define the scope of its quality
management system, which includes identifying the processes that are covered by the
QMS and the products and services that are affected.
3. Identify and document procedures: The organization must identify and document
procedures for controlling the processes that affect product and service quality,
including purchasing, design, production, and inspection.
4. Establish a process for continuous improvement: The organization must establish a
process for continuous improvement of the quality management system, including
setting objectives, measuring performance, and taking corrective action when
necessary.
5. Conduct internal audits: The organization must conduct internal audits of its quality
management system to ensure that it is meeting the requirements of the ISO 9000
series of standards.
6. Obtain third-party certification: To obtain ISO 9000 certification, the organization
must have its quality management system audited and certified by a third-party
certification body.

VERY SHORT ANSWERS:

1.What is Vendor Rating?

2.What is Vendor Management?
3.What is Meaning of Purchase Department?
4.What is Value Analysis?
5.What is ISO?

SHORT ANSWERS:

1.What are the objectives of Vendor Management?

2.What are the Factors Relevant for the Selection of a Vendor?
3.What is 7Cs of Effective Vendor Evaluation?
4.What is Various Stages of Value Analysis?
5.What are the Objectives of ISO 9000?

LONG ANSWERS:

1.What are the Functions of Vendor Management?

2.What are the Vendor Development?
3.What are the Buyer and Seller Relationship?
4.Explain Briefly about ISO?
 UNIVERSITY OF MADRAS
BBA FIFTH SEMESTER EXAMINATION, NOV-2020

SECTION –A(10x2=20)
ANSWER ANY TEN QUESTIONS
1. Define bill of materials.
2. Explain demand forecasting.
3. Explain the term purchasing.
4. Define Economic Ordering Quantity.
5. What do you mean by International purchasing?
6. Write any two principles of Material handling.
7. What are the causes of uncertainty while purchasing materials for the organisation?
8. Define Store management.
9. What is stock value?
10. Explain about JIT?
11. What is Purchase Vendor rating?
12. Define Indian Standard Organization (ISO)?

SECTION B (5x5 = 25 marks)

Answer any FIVE questions.

13. State the importance of Materials management.
14. Write Short notes replenishment stock.
15. List out the procedure for Import purchase
16. Write the process of store keeping
17. Write the functions Of Material Handing Department?
18. What is the purchase requisition and how do you process it?
19. Briefly discuss about supplier relations with purchasing manager.

SECTION C (3 x 10 = 30 marks)
Answer any THREE questions.
20. Explain the role and need of aggregate Planning with suitable examples.
21. Explain the concept and derivation of Economic Ordering Quantity Model.
22. Write notes on the following:
(a) Objectives of Purchasing
(b) Symptoms of poor inventory management.
23. State the main functions of Store keeping.
24. What is Indian Standard Organisation (ISO)? Write the benefits of Indian Standard
Organisation (ISO) and Quality Service Level (QSL) certification.
 UNIVERSITY OF MADRAS
BBA FIFTH SEMESTER EXAMINATION, NOV-2021

SECTION A (10 x 2 = 20 marks)

Answer any TEN questions.

1. Define master planning?
2. What is inventory management?
3. Define the term purchase management?
4. Write a short note on dynamic purchasing?
5. What is buying forecasting?
6. Write any two objectives of material handling?
7. What is stock taking?
8. Explain about re-order lead time?
9. What is Vendor evaluation criterion?
10. Define stock taking?
11. What do you mean stores planning?
12. Explain about Vendor management?

SECTION B (5 x 5 = 25 marks)
Answer any FIVE questions.
13. Write the importance of Materials management?
14. Briefly explain about Materials demand forecasting.
15. State the importance of International purchase.
16. Write a brief note on storage section.

17. Briefly explain about any one type of ISO

18. What criteria do you use to evaluate the supplier?
19. Write brief note on Value Analysis.

SECTION C (3 x 10 = 30 marks)
Answer any THREE questions.
20. Explain the procedure involved in the Store system with suitable examples.
21. Describe methodology for carrying out ABC and FSN analysis.
22. Describe approach for controlling raw material and work in progress inventory for
a manufacturing organisation.
23. Do you know when should a physical inventory be.
Taken?
24. Briefly explain the relationship between buyer and seller?
 UNIVERSITY OF MADRAS
BBA FIFTH SEMESTER EXAMINATION.NOV-2022
SECTION A-(10 x 20 marks)

Answer any TEN questions.

1. Materials Management.
2. Layout.
3. Inventory control.
4. VED Analysis.
5. EBQ.
6. Demand Forecasting.
7. Purchase orders.
8. Import Purchase.
9. Store keeper.
10. Decentralised stores.
11. Vendor Rating.
12. Buyer-Seller Relationship.

SECTION B-(5 x 5 = 25 marks)

Answer any FIVE questions.

13. State the material management relationship with other functions of management.
14. Describe the role of production managers in respect of the management of
inventory.
15. Explain the factors to consider in fixing the maximum and the minimum stock
levels.
16. Describe the procedure to be followed to the purchase of an item until payment of
the bill.
17. Explain the scope of store - keeping.
18. Explain the need for vendor development.
19. What are the various considerations in selecting a product for value analysis?
Explain.

SECTION C-(3 x 10 = 30 marks)

Answer any THREE questions.
20. Discuss the basic management. Functions of materials
21. Explain the applications of ABC analysis in production and
materials management.
22. Elucidate the considerations involved in import sourcing.
23. What is material handling? Explain why should material handling system be
efficient.
24. State the main considerations to be considered in evaluation of potential suppliers.