Curriculum Vitae

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CURRICULUM VITAE

PERSONAL INFORMATION

ERUPE FAITH NAKOPE

Contact Information Bio Data

Address: P.O BOX 3884, Nakuru Gender: Female

Telephone: 0745892364 D.O.B: 13th October 1999

Email: arupefaith1@gmail.com Nationality: Kenyan


Marital Status: Single

OBJECTIVE

Likable and dedicated IT graduate with passion and enthusiasm to help the organization
achieve its goals. Eager to offer superb analytical and computer skills to help the organization
grow its client base. Proficient in customer interaction and goal oriented. 

EDUCATIONAL BACKGROUND
1. SQL for data science
EDX (Jan 2022-ongoing)
2. Bachelor’s Degree in Information Technology
Kabarak University (2018- 2021)

3. Short course in programming. (android, web)


Zalego Academy (Jan 2018- May 2018)

4. Kenya Certificate of Secondary Education

St Clare girls’ secondary school (2014-2017)

5. Kenya Certificate of Primary Education


Lodwar Mixed primary school (2006-2013)
WORKING EXPERIENCE

1. Kenya trade Network Agency (May 2022-ongoing)

Intern IT Infrastructure

Responsibilities:

 Responding to ICT help-desk and user support queries via chat, email or
phone.

 Ensuring proper logging, tracking, reporting and closure of all issues


raised to the ICT help desk.

 Training other staff members on troubleshooting and diagnosing ICT


related problems.

 Writing, editing and revising training manuals for new and updated
software and hardware.

 Accessing hardware or software for staff to make changes and fix


problems.
2. Kenya Revenue Authority
Front Desk Attendant (Sep 2021- Nov
2021)
Responsibilities:

 Registered tenants to Nairobi revenue service for easy payment of bills.


 Billed tenants on their house rents on a monthly basis.
 Responded to issues from clients concerning their house rents.
 Updated and maintained records of registered, paid and arrears tenants
including their amounts.
 Validated payments of house rents before printing receipts for tenants.
 Printed notices to be issued out to tenants whose payments are due.
INTERESTS
1. Web Development
2. Cyber Security
3. Data analysis

SKILLS
1. Great customer care service
2. Strong analytical and problem solving skills
3. Quick to learn and adapt to changes in a growing company.

REFERENCES
1. Mr. Joel Oimeke
Cyber Manager, Imani Cyber
+254 715 618 529

2. Ms. Loice Ligare


Supervisor, KRA
+254727979198

3. Md. Daisy
Lecturer Kabarak University
+254715655434

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