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Career Planning Guide

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CAREER

› Academic & Career


Planning Services

› School of Business

PLANNING
Career Success Center

› School of Education
Placement Services

GUIDE › School of Law


Career Services
Career Services at USD
Stay updated on new jobs and internships.
Sign up for our newsletter by emailing
kasandra.girard@usd.edu

Academic & Career Academic Commons,


1st Floor I.D. Weeks Library
Academic &
Career Planning
Planning Center 605-677-5381
Center at USD

advising@usd.edu @USDAdvising
www.usd.edu/advising

howimetyouremployer.
blogspot.com

The University of
South Dakota
Career Services Page

School of Business Beacom School of Business,


Room 103
USD Beacom School
of Business – Career
Career Success Center 605-677-5201 Success Center
BeacomCSC@usd.edu @BeacomCSC
www.usd.edu/business/
career-success-center
The University of
South Dakota Beacom
School of Business

School of Education Delzell School of Education,


Room 113
USD School
of Education
Student & Placement 605-677-5611
Services ed@usd.edu
www.usd.edu/education/
career-resources

School of Law School of Law, Room 109


605-677-3909
USD School
of Law
Professional and law@usd.edu
Career Development www.usd.edu/law/
career-services
CONTENTS
GET TO KNOW CAREER SERVICES AT USD
Offices & Staff. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Career Planning Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

EXPLORE YOUR OPTIONS


Common Myths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
The Career Development Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Understanding Yourself . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Informational Interviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connection Between Major & Career. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

GET SOME EXPERIENCE


Internships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

PLAN YOUR JOB SEARCH STRATEGY


Job Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Coyote Careers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Job Fairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Social Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

USD CAREER PLANNING GUIDE 1


CONTENTS
WRITE YOUR WINNING RESUME
Resume Development Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Sample Resumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Cover Letter Development Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Sample Cover Letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

ACE THE INTERVIEW


The Interview Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Dressing for Success. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Common Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
On-Campus Interviews. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Evaluating Job Offers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

CONSIDER GRADUATE OR PROFESSIONAL SCHOOL


Application Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Personal Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Interviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

PREPARE FOR LIFE AFTER GRADUATION


Salary and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
From Backpack to Briefcase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Professional Etiquette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

2 USD CAREER PLANNING GUIDE


Get to Know Career
Services at USD
GET TO K NOW CA R EER SERV ICES AT USD

OFFICES CAREER
& STAFF PLANNING
ACADEMIC & CAREER PLANNING CENTER
SERVICES
First floor, I.D. Weeks Library
The Academic & Career Planning Center is designed with your
long-term success in mind. Our advisors coach you through ■■ Self Exploration: Evaluate your interests, skills, values, and
your major and career plans so that you graduate from USD personality traits through various career inventories.
well-prepared for the world. We can assist you with academic
scheduling, developing your academic skills, tutoring and ■■ Establish Career Goals: Set up an individual appointment
study resources, major exploration, securing internships and with an advisor to discuss choosing a major and developing a
employment opportunities, promoting your skills and abilities career action plan.
in resumes and cover letters, practicing job interviews, and
connecting you with potential employers. ■■ Job Search Process: Learn job search strategies and identify
possible positions and where to find them.
BEACOM SCHOOL OF BUSINESS ■■ Resume/Cover Letter Writing: Have your resume or cover
CAREER SUCCESS CENTER letter critiqued.
Beacom Room 103
■■ Interviewing Skills: Learn how to interview like a pro;
We assist business majors with resume development and practice your skills during a mock interview.
critique, practice interviews, development and execution of job
search strategies, and connecting you with employers. ■■ Internships: Seek internships through on-campus recruiting
and our online job/internship database Coyote Careers.
SCHOOL OF EDUCATION ■■ Skill-building Workshops: Attend programs on resume
PLACEMENT SERVICES writing, job searching, interviewing, and internships.
Delzell Room 113
■■ Career and Graduate School Fairs: Network with recruiters
The Placement & Certification Office will assist you with and learn about numerous opportunities.
information, suggestions and tips on how to begin your job
search. Our services are available to recent graduates, as well ■■ On-Campus Interviews: Interview on campus with employers
as alumni. for full-time jobs and internships.
■■ Networking Events: Connect with alumni and employers for
SCHOOL OF LAW career information and advice.
CAREER SERVICES
Law School Room 109 ■■ Graduate School Application Process: Receive assistance with
your graduate or professional school application.
Presentations, workshops, symposiums and hands on
experiences coupled with one on one career counseling provide ■■ Course Offerings: Receive credit for exploring your career
a full complement of opportunities for you to explore, grow options, learning job search strategies, or for doing an internship.
and learn. Our mission in career services is to assist you in
discovering the array of opportunities you may not have ›› A&S 101: Career Exploration
even known to dream about! Myriad opportunities through ›› A&S 301: Job Searching in the 21st Century
internships, externships and pro bono opportunities abound. ›› A&S 494: Internship (or through your academic department)
Utilize the talents, strengths and abilities you brought to law
■■ Websites: Utilize our online resources through the student portal.
school while honing and expanding newly acquired ones.
›› Coyote Careers: job/internship database
›› Self assessment career planning software
■■ Newsletters: The Hired Coyote
›› The Hired Coyote Career Services Weekly Update
›› Biz Bulletin (business majors)

4 USD CAREER PLANNING GUIDE


Explore Your
Options
GET SOME EXPERIENCE

COMMON MYTHS
About Career Decision Making

Myths Facts
In most cases, there is not one specific major required to
Selecting a major and a career is the same thing.
enter a career field. Many majors relate to numerous careers.

The majority of programs do not require a specific degree


Graduate schools require specific undergraduate majors.
or major for admission to graduate or professional school.

Nationally, 3/4 of students express some uncertainty about


Everyone else knows their major.
their major and as many as 60% of students change it.

Career decision making is a process, not a one-time event.


There is a quick and easy method for choosing a career.
It takes time, energy, and research.

You are far too complex, and the world of work is far too
There is a test that can tell me what I should be. varied and ever changing, for any one test to tell you what
career you “should” pursue.

You have many interests and abilities. Consequently, you


There is one perfect major for me.
would enjoy a number of careers.

Any graduate of USD will come away with a liberal arts


Certain degrees make a student unemployable. education, which makes one marketable because the skills
developed are highly valued by employers.

Your degree opens the door to numerous opportunities.


Choosing one major means giving up all others. There are also a variety of ways for you to combine your
interests in more than one major or career.

The job market is difficult to predict and may be different


The job market should dictate the career I choose. by the time you graduate, so this should not be your
only consideration.

Rarely does this happen. Don’t be deterred. Instead, focus


I should love every aspect of a major or career that I choose.
on options that give you satisfaction 80% of the time.

6 USD CAREER PLANNING GUIDE


GET SOME EXPERIENCE

THE CAREER
DEVELOPMENT PROCESS
I know the specific major or career I want to pursue, but I need to confirm my decision.

Test Reality—enroll in an introductory class, obtain a related part-time/summer job, complete an internship,
participate in co-curricular activities, engage yourself in service-learning, study abroad, undergraduate
research or volunteer work.
TRY IT
OUT

I am interested in one or more occupations/majors and cannot narrow my options.


SHADOWING &
INFORMATIONAL You may need to engage in more research to narrow your options. Visit with faculty. Conduct an
INTERVIEWING informational interview with a professional in the field. Complete a job shadowing experience.

I am interested in one or more broad fields but need help identifying specific occupations
or narrowing the fields that interest me.
RESEARCH
CAREERS Utilize online career resources available in the portal and explore the career
information they contain. Review the majors offered at USD. Conduct a mock
job search.

I know what I want to major in, but am wondering what I can do with it.

RESEARCH Review the majors offered, take self assessments found in the portal,
MAJORS become familiar with course requirements in the catalog, meet with
your Advisor, enroll in an introductory class to narrow your options.

I don’t know which careers or majors I should consider.

SELF Discover who you are—your values, interests, skills,


EXPLORATION and personality. Complete the assessments available at
the ACPC.

USD CAREER PLANNING GUIDE 7


GET SOME EXPERIENCE

ACADEMIC & CAREER


PLANNING GUIDE
YEAR CAREER PLANNING ACTIVITIES ACADEMIC & OTHER ACTIVITIES
Meet with your Advisor to explore or confirm your academic and career goals. Meet with your Advisor and develop your plan of study. Select courses to help
Improve your understanding of your skills, values and interests. you explore majors and careers.
Identify majors or careers through workshops and vocational assessments. Visit the myU portal and review the University Catalog online.
Attend job fairs to familiarize yourself with the requirements of your field. Establish a strong GPA and build relationships with faculty.

Freshman Talk with professionals to gain firsthand information about careers. Arrange an
informational interview or job shadowing experience.
Utilize tutoring services and develop time management skills.
(FOUNDATIONS) Begin to build your resume. Obtain a part-time or summer job. Participate in service learning, student organizations, or volunteer work.
Review which classes are most interesting to you and which majors are
Enroll in a First Year Experience seminar.
available at USD.
Register with Coyote Careers and sign up for the Career Services’ weekly update.

If you have not done so already, complete a career assessment. Relate your Pursue leadership opportunities in student organizations (e.g., Vice President,
values, interests and skills to possible careers. Community Advisor, etc).
Obtain career-related work experience such as a part-time job or summer
Meet with faculty Advisor in your major.
employment.
Develop a list of possible internship opportunities. Consider Study Abroad opportunities.
Sophomore Explore majors and career options with our staff. Visit the Center for Academic and Global Engagement and Student Services.
(INVESTIGATIONS) Job shadow or speak with professionals in careers that interest you.
Conduct a mock professional job search to identify employers’ needs.
Attend job fairs and other career related workshops.
If you have not already done so, register with Coyote Careers and sign up for
the Career Services’ weekly newsletter.

Update resume and narrow list of internship opportunities; secure an Choose elective courses to enhance your skills and increase
internship during school year or summer. your marketability.
Discuss career opportunities in your major with your Advisor, faculty members Investigate the role of graduate school in your plans. Begin planning for your
and other professionals. graduate school applications. Complete entrance tests.

Junior
Attend job fairs to discuss career opportunities and develop a career network. Join the professional associations in your career field.
Pursue research opportunities or creative projects. Visit the Center for
Attend interviewing and job search workshops.
(EXPERTISE) Academic and Global Engagement or Student Services.
Have your resume critiqued.
Participate in mock interviews.
If you have not already done so, register with Coyote Careers and sign up for
the Career Services’ weekly update.

Meet with your Career Advisor to develop your interview skills, target your job search, Request a senior audit from the Registrar’s office and review it
critique your resume and cover letter, and/or review your graduate school application. with your Advisor.
Compile your contacts from internship and other work experience into a
Apply for graduation.
network of people to serve as references and Advisors for your job search.
Participate in a mock interview. Continue the graduate school application process.

Senior Enroll in A & S 301: Job Searching in the 21st Century and attend job search
events. View our events calendar for more information
Continue to participate in professional organizations. Explore opportunities at
the Student Services and Center for Academic and Global Engagement.
(INTEGRATIONS) If you have not already done so, register with Coyote Careers and sign up for
Conduct Financial Aid Exit Interviews if necessary.
the Career Services’ weekly update..
Depending on your major, you may need to develop your
Participate in on-campus interviews.
portfolio or credential file.
Identify your references and inform them of your career objectives. Update
Attend job fairs, networking events, and other career related events.
them regularly.

8 USD CAREER PLANNING GUIDE


GET SOME EXPERIENCE

UNDERSTANDING YOURSELF
Self assessment is a process by which you learn more about yourself and what you like, what you don’t
like, and how you react in certain situations. Knowing these things can help you determine which
occupations and work situations might be a better fit for you.

Career Assessments Things to Consider


What are your interests?
SELF ASSESSMENTS ■■ Which classes have you taken that you enjoy? Do other classes sound interesting?
The Academic and Career Planning ■■ What do you enjoy doing outside of class? What do you like to read or watch?
Center has available an online career ■■ Do you prefer to spend your time alone or with others?
planning tool that will assist you to ■■ W hat population do you want to work with? Adults? Children? The elderly?
select a major and career congruent Those with special needs?
with your interests, values, skills
What are your abilities?
and personality (find it in the
■■ What skills do you want to use on the job?
student portal).
■■ Which classes have you performed well in?
■■ Have you won any honors or awards in particular areas?
MYERS-BRIGGS TYPE ■■ Do you have a special aptitude for working with people, children, animals,
INDICATOR (MBTI) data, or solving problems?
Designed to help you identify your
What are your values?
natural personality preferences and
■■ How much responsibility are you prepared to accept? Do you want to be
provides insight into qualities such
responsible for the work of others?
as how you make decisions, interact
■■ Are you more comfortable with close supervision?
with other people, gather information,
■■ Do you like having the option of prioritizing your own work?
and get energized. Helps you to
■■ Do you prefer to work independently or as part of a team?
better understand yourself and your
■■ W hat hours do you want to work? Are you a 9-to-5er? Do you need a part-time
motivations, strengths, and areas for
or flexible schedule? What about working weekends?
further development. (Take at the ACPC)
■■ How much money do you want/need to make? Are benefits important to you
(vacation leave, holiday pay, medical benefits, retirement)?
STRONG INTEREST ■■ W hat values or ideals would you like to further in the work that you do
INVENTORY (SII) (cleaning up the environment, making money, helping others, etc.)?
An assessment that can help students What type of person are you?
discover their interests, preferences, ■■ W hat type of people do you want to work with? Strong, assertive individuals?
and personal style. It identifies themes Creative types?
and specific areas of interest, and it ■■ W hat type of atmosphere do you function best in? Relaxed, easy-going?
compares your interests with those of Fast-paced, goal-oriented?
individuals in a variety of occupations. ■■ Do you prefer a structured workday or are you pretty flexible?
It can help you identify new options to ■■ W hat type of environment do you want to work in? Do you like quiet?
investigate further. (Take at the ACPC) Do you want to be near a window?

What are the realities?


■■ Are you able to handle the rigors of a particular major?
■■ Are you going to be able to meet the requirements in a reasonable amount of time?
■■ What does the job market look like in that area?
■■ Are outside pressures (family, peers) shaping and influencing your decision?

USD CAREER PLANNING GUIDE 9


GET SOME EXPERIENCE

CONDUCTING AN
INFORMATIONAL INTERVIEW
An informational interview is a visit with a professional in a field of interest to you. The goal of the
informational interview is to network, gain first-hand information on the industry, and to obtain
valuable career planning advice that helps you increase your qualifications or credentials.

Arranging Your Visit AN EXAMPLE OF VIRTUAL CORRESPONDENCE FOLLOWS

Begin by locating someone who is working in an


TO: anitainterview@hotmail.com
occupation you are considering or a faculty member
SUBJECT: Invitation to Meet with a Student
who teaches in a major you are considering. When
you contact the individual, be enthusiastic. Identify
Greetings Ms. Interview:
yourself and state your purpose. Emphasize that
you are seeking career information. Determine the
I am writing to inquire about scheduling an informational interview with
time and place of the appointment. If you don’t
you. I am presently a student at the University of South Dakota and am
know where to start, visit with a Career Counselor
considering Clinical Social Work as a career. I am from the Omaha area and
to see if there are employers that already work with
am interested in learning more about what professionals in the field like
USD students. most about their work, what they find challenging, and what advice they
would have for me. This information is helpful as I explore careers and
A PHONE CALL CONVERSATION MAY establish professional goals. I located your professional profile on your
TRANSPIRE LIKE THIS website and am wondering if you are available for twenty minutes during
the week of September 5th. I know that the life of a Therapist is busy. If
Hello, Mr. Jones, I am Diane Smith from The you are unavailable, please let me know and I will identify alternative
University of South Dakota. I’m conducting some arrangements. Thank you for your assistance.
research on entrepreneurship to confirm my career
goals. Dr. John Doe, my advisor, suggested that I stop Sincerely,
by your store to ask you a few questions. I’ d appreciate
about 15 to 20 minutes of your time. Is this something <name>
you would be interested in? Does this Thursday at
2 p.m. work for you?

Learn as much about the organization and field as you can. Remember that
you will be visiting with busy people who have many demands on their time.
Researching the field before your visit can help you identify the best questions
to ask during your brief time together. It also communicates a high level of
professionalism and competency.
Prior to your Visit Before the interview, send an email or note confirming the time and place.
Research parking and driving directions so you are on time for the appointment.
Dress professionally for the appointment, as you are networking with an
individual in your field.
Make a list of questions that you think would affect whether or not you
would choose that occupation or major. A list of sample questions is
provided on the next page.

10 USD CAREER PLANNING GUIDE


GET SOME EXPERIENCE

CONDUCTING AN
INFORMATIONAL INTERVIEW
Sample Questions
■■  hat sets your company apart or distinguishes it from others in
W ■■  hat personal qualities do you feel are most important in
W
the same industry? your work?
■■ Why did you decide to work in this field? ■■ What types of stress do you experience on the job?
■■ W hat major did you choose in college? ■■ What opportunities are there for advancement in this field?
Which college majors are represented in this profession? ■■ W hat kind of work schedule does this career require?
■■ What courses have been the most useful in your career? Do you work overtime, part-time, on-call?
■■ What surprised you about your profession when you started? ■■ What should I expect when looking for my first job in this field?
■■ What is the traditional career path for this field? ■■ W hat combination of skills and abilities would be valuable in
■■ W hat are the main responsibilities of your job? this career?
What is a typical day like for you? ■■ What activities should I pursue to build my resume?
■■ What do you like most about your current position? ■■ Do you know of other people who may be interested in
■■ What do you find challenging about your current position? assisting my research into this field?

During the Interview INTERVIEW FOLLOW-UP EXAMPLE

Greet the individual by their surname. Reiterate the January 1, 2012


purpose of the interview and share a little information
about yourself. Remember to watch your clock Ms. Shirley B Interview
and adhere to the time commitments that you 105 Spirit Road
communicated in your initial correspondence with the Sioux Falls, SD 57105
individual. Conclude the interview by asking if there is
Dear Ms. Interview:
any other information they would like to share. Thank
them for their time and assistance.
Thank you for making time in your schedule to meet with me regarding
my interest in the XYZ Seed Company. The information you shared helped
to broaden my understanding of the domestic market.
Following-up on
Our conversation about erosion and organic means of weed control was
the Interview of particular interest to me. Further, I appreciated your suggestion that
I look into a subscription of Farm Implement Weekly. As a result of our
Once the interview is finished, write or email a meeting, I will be enrolling in Biology 425: Organic-Based Agricultural &
personal thank you note to the interviewee. Reiterate Horticultural Practices. I look forward to learning more about the new
your appreciation of their time and the important twists to methods of weed and pest control.
information that you gathered. If you are interested in
maintaining the relationship, communicate this. Thank you again for meeting with me.

Sincerely,
Sally Student
Sally Student

USD CAREER PLANNING GUIDE 11


EXPLORE YOUR OPTIONS

WHAT IS THE CONNECTION


BETWEEN MAJOR & CAREER?
select jobs and have occupations that have no direct correlation
to their college major. Rest assured that your major selection
does not lock you into one career choice.

The University of South Dakota is a liberal arts institution,


meaning that students graduating with any major will have
been exposed to a broad range of topics that will prepare you
to enter any number of careers. The skills that are most desired
by employers (regardless of career field) are those skills that all
University of South Dakota graduates obtain. No matter which
major you choose, you will be qualified to do many things and
will develop many skills that are desired by employers. Choosing
one major over another will not necessarily limit your career
Some students arrive at USD with a specific major in mind options. In addition, most graduate and professional programs
while other students arrive open to many different possibilities. do not require a specific undergraduate major. It’s more
Choosing a major can be a difficult decision, and students often important to select a major that you will enjoy and supplement
wonder what the connection is between majors and careers. it with extracurricular experiences such as student activities,
While it is true that for some careers, a specific major is required; internships or part-time/summer jobs, volunteerism or service
that is not the case for the majority of occupations. Many people learning, leadership opportunities, global learning, and research.

Top 10 Qualities Employers


Seek in Job Candidates

ORAL COMMUNICATION SKILLS


TEAMWORK
PROBLEM - SOLVING
TECHNICAL SKILLS
LEADERSHIP
ANALYTICAL SKILLS
STRONG WORK ETHIC
COMPUTER PROFICIENCY
WRITTEN COMMUNICATION SKILLS
INITIATIVE

Source: Job Outlook,


National Association of Colleges & Employers

12 USD CAREER PLANNING GUIDE


Get Some
Experience
GET SOME EXPERIENCE

THE LOW-DOWN
ON INTERNSHIPS
WHAT IS AN INTERNSHIP?
An internship is a monitored work or volunteer experience where an individual
has intentional learning goals and objectives throughout the experience. It serves
as a “bridge” between the classroom and work world, where a student is assigned
professional and/or pre-professional tasks and responsibilities.

WHAT IS THE DIFFERENCE BETWEEN A JOB AND AN INTERNSHIP?


A job is generally a paid work experience. Often when individuals are hired for a job,
the employer expects the individual to have most of the job skills needed in performing
the duties of that position. In a typical entry-level job, an employee receives training
to perform the tasks necessary for the position, and then the employee is expected to
carry out the duties as assigned, preferably with little supervision. In an internship, the
student brings learning objectives that support the student and University’s academic
and career goals. An internship is designed to connect on-site experience to the
student’s academic training.

HOW DO I ARRANGE ACADEMIC CREDIT FOR AN INTERNSHIP?


Academic credit may become a component of an internship, but this will be arranged
by the student and USD faculty. While employers may call a position an internship,
only USD faculty or staff can determine if it is a credit-bearing experience. This
agreement must be created before the experience. If a student is unable to obtain credit
for the internship through their department, they may still be able to get credit for the
internship through the Academic and Career Planning Center.

HOW MANY HOURS A WEEK IS AN INTERNSHIP?


Work schedules may vary and tend to be flexible, depending on the needs of the
employer and student. Typically, students work ten to twenty hours per week during
the academic year. Some may work full-time if the internship is completed during the
summer. If the internship is offered for academic credit, then each academic area has
prescribed contact hours each student must meet in order to receive credit. Hours for
an internship may also be determined by an employer depending on the project(s) and
duties of the intern.

WHAT IS APPROPRIATE COMPENSATION?


Compensation varies widely and is dependent on the organization’s needs, budget and
position description.

14 USD CAREER PLANNING GUIDE


GET SOME EXPERIENCE

REASONS TO COMPLETE
AN INTERNSHIP
1. EMPLOYERS INCREASINGLY WANT TO SEE EXPERIENCE 6. YOU’LL BE ABLE TO APPLY YOUR ACADEMIC
IN THE NEW COLLEGE GRADS THEY HIRE. KNOWLEDGE TO YOUR CAREER FIELD.
According to a survey by the National Association of Colleges You have been learning the most updated information about
and Employers, 95% of employers said candidate experience is your career field in your classes and now is your chance to put
a factor in hiring decisions. Employers expect that new grads that knowledge to work and contribute to your profession prior
will have gained experience through internships. If you have to graduating.
completed internships, you will clearly have an edge over your
classmates who haven’t. 7. YOU’LL GAIN CONFIDENCE.
If you’re afraid of facing the work world when you graduate, an
2. EMPLOYERS SEE THEIR INTERNSHIP PROGRAMS AS internship will teach you that you can do it and give you a better
THE BEST PATH FOR HIRING ENTRY-LEVEL CANDIDATES. understanding of what to expect.
An internship can be an avenue to a job. Many employers prefer
to hire from their internship programs and an internship gives 8. YOU’LL BUILD YOUR NETWORK.
you the chance to show an organization the strong skills that you
Everyone you meet in an internship is a potential contact for
have to offer as a future employee.
your network and someone you can call upon for advice and
referrals when you are job-hunting closer to graduation time.
3. YOU MAY GET PAID MORE WHEN YOU GRADUATE IF
YOU’VE DONE ONE OR MORE INTERNSHIPS.
9. YOU WILL BUILD YOUR RESUME.
New employees with experience (including internship
Internships=Work Experience and employers love to see them
experience) generally receive higher starting salaries. According
on a resume! Any kind of experience on your resume is helpful,
to the National Association of Colleges and Employers,
but career-relevant internship experience will make a better
organizations report that new hires with internship experience
impression on employers than your serving job at Applebee’s.
were paid 6.5% more than those without the experience.

10. YOU MIGHT MAKE MONEY.


4. YOU COULD EARN COLLEGE CREDIT
TOWARD YOUR DEGREE. Not all internships are paid, of course, but those that do
pay can yield pretty decent salaries. Employers queried in
Credit for your internship may be available through your major NACE’s Experiential Education Survey reported offering their
department or through the Academic and Career Planning Center. undergraduate interns an average of $16.33 per hour.

5. INTERNSHIPS ENABLE YOU TO GAIN A


BETTER UNDERSTANDING OF YOUR FIELD
AND TEST OUT YOUR CAREER.
You might discover by interning in your planned career field that
it’s not what you thought it would be like, or that a particular
area within your career field is a better fit than others. It’s better
to learn this information before you graduate and start job
searching. Also, you will gain valuable insight into your career
field and be able to enhance your skills.

USD CAREER PLANNING GUIDE 15


GET SOME EXPERIENCE

HOW TO FIND AN INTERNSHIP


Internships are a great way to ■■  eet with someone from career services
M ■■ Attend the USD Career Fair in
explore fields of interest to you to explore internships of interest. October to learn about internship
and further develop relevant skills openings.
■■ Register for Coyote Careers &
that will aid you in your future
complete your profile to view ■■ Practice and improve your interviewing
job search. Internships provide a
potential internship opportunities skills through a mock interview.
link between the academic and
and have new ones emailed to you.
professional environment and are ■■ Attend one of USD’s Networking
meant to be a learning experience. ■■ Check out www.youtern.com, Events to meet company recruiters
a site that posts internships from and alumni.
By the time you graduate from USD, employers throughout the U.S.
ideally you will have completed one ■■ Research industries and employers.
and abroad.
or more internships. Depending on ■■ Network with everyone you know.
your career goals, your internship ■■ Write or update your resume and
experiences may vary, but each cover letter and have them critiqued. ■■ Check with professors in your major
one should help you broaden your department for possible job and
■■ Attend career related workshops
knowledge base and help shape internship leads.
and employer events such as
your future goals. on-campus interviews.

WORKING YOUR INTERNSHIP


Beginning a new internship can be exciting as well as intimidating. One of the biggest perks of an
internship is that it can lead to future employment opportunities. Follow these steps to make the most of
your internship experience.

APPROACH YOUR INTERNSHIP BECOME A TEAM PLAYER. DEVELOP A STRONG


LIKE IT’S A PERMANENT, WORKING RELATIONSHIP
In today’s work environment, individual
PROFESSIONAL JOB. WITH YOUR SUPERVISOR.
successes don’t mean much unless the
Build your professional reputation. team is also successful. Figure out how Ask questions to assess your progress
Demonstrate initiative and take your you fit into the grand scheme of things. and be open to feedback.
work tasks very seriously.
HAVE A POSITIVE ATTITUDE. HAVE FUN.
TAKE THE OPPORTUNITY TO
Assume that everyone else knows more Work hard but also make sure you
LEARN AS MUCH AS YOU CAN
than you do, but also don’t be afraid to enjoy the experience.
FROM THE EXPERIENCE.
express your ideas. However, make sure
Set goals at the beginning of the you are not coming off as cocky or a REFLECT.
experience that focus on ways you can know-it-all.
expand your skills and experience. Don’t After you have completed your internship,
be afraid to ask questions. An internship reflect on the opportunity and consider
BUILD RELATIONSHIPS NOW.
is a learning experience; you are not what you have learned about yourself and
expected to know everything. Discover ways to become a strong about the field.
contributing member of the team so
that you can continue to network and
expand your professional connections
within the field.

16 USD CAREER PLANNING GUIDE


Plan Your
Internship or
Job Search
Strategy
PLAN YOUR INTERNSHIP OR JOB SEARCH STR ATEGY

JOB SEARCH STRATEGIES


• Help Wanted Ads • Door to Door/Cold Calling
›› Covers less than 10% of openings ›› Dropping off resumes
›› Newspapers—Sunday editions tend to have the ›› Calling organizations
largest number of listings ›› Submitting resumes via email
›› Professional and Association Newsletters
›› Trade Journals or Magazines • Placement Agencies
›› Some agencies focus on specific geographic areas,
• Career Centers industries, or experience
›› Can assist you in all areas of your job search ›› Be open to working temporary jobs
(ie: resume writing, interviewing skills, job search databases) ›› Provides you with a proven work record and can fill
›› On-campus recruiting in gaps in work history
›› Consider only employment agencies where the
• State Job Service employer pays the fee
›› Most states have professional placement offices
for state employment • Career Fairs
›› Only list state jobs ›› Offer another way to network
ie: http://bop.sd.gov/workforus ›› Come prepared and dressed professionally
›› May get an interview on the spot
• Electronic Job Search
›› Internet Resume Databases • Internships/Volunteering
(ie: Coyote Careers, Career Builder)
›› Another way to network
›› Company Websites
›› Work experience
›› Industry/Professional Association Websites
›› A way to prove yourself to the employer
›› Newspaper Websites
›› Looks great on a resume
›› Networking Websites such as LinkedIn, Facebook, or Twitter

• Additional Strategies
• Networking & Informational Interviewing
›› Look for growth companies that are continually
›› Considered to be the most successful job search strategy. expanding and hiring
›› Taps into the “hidden” job market ›› Pay attention to stories or announcements about
›› Informational Interviewing/Job Shadowing managers who got promoted or hired
›› Join professional organizations
›› Part-time jobs in industry
›› Temping

18 USD CAREER PLANNING GUIDE


PLAN YOUR INTERNSHIP OR JOB SEARCH STR ATEGY

JOB SEARCH WEBSITES


Many job openings are now posted on the internet. While this is not an extensive list of sites, it does
include many very useful places to focus your search. Your job search may also necessitate identifying
unique sites that find jobs or internships specific to your major or applying directly to company and
organization websites.

Coyote Careers.................. http://www.usd.edu/coyotecareers CareerBuilder ................................ www.careerbuilder.com


The site hosts job and internship openings from employers A nationwide site, often affiliated with newspaper classifieds.
looking to hire USD students and alumni. It’s also where work- Search jobs, post resume, apply online.
study and local/regional part-time job opportunities are posted.
Search by keywords, upload resume, apply online, and access on USA Jobs ....................................... http://www.usajobs.gov/
campus interview schedules. Gateway for much of the employment with federal government.
You can search jobs by type, by organization, by geographic area.
South Dakota Dept. of Labor ................... http://dol.sd.gov/ You can build a resume and save it to the site and apply for jobs
The SD Dept of Labor serves the entire state. The site will allow directly from the site.
you to search for jobs by city, county, job type, keywords, etc.
YouTern ......................................... http://www.youtern.com
South Dakota Bureau of Personnel ......... http://bop.sd.gov/ This site posts internships from employers throughout the nation
and abroad.
Postings for job openings in state government of South Dakota,
wide variety of jobs in administration, human services, law
enforcement, corrections and others. Idealist .......................................... http://www.idealist.com
Jobs in the non-profit sector.
50 State Jobs ............................ http://www.50statejobs.com/
The site has connections for state government job sites in all College Recruiter ................ http://www.collegerecruiter.com
states. It also includes links to major cities or counties within Postings for entry-level jobs and internships.
each state. This site can help you connect to “departments of
labor” in other states. LinkedIn ...................................... http://www.linkedin.com
Not only does this site provide you with a professional profile to
Indeed.com ..................................... http://www.indeed.com
use for networking, but you can also search for job openings and
The Indeed search engine pulls job openings from other sites
be recruited through this site.
on the internet. Application is made through the actual
company website.

KELO Employment .......... http://KELOlandemployment.com


This site is on the KELO TV web page and is popular with
Sioux Falls and regional employers.

USD CAREER PLANNING GUIDE 19


PLAN YOUR INTERNSHIP OR JOB SEARCH STR ATEGY

COYOTE CAREERS
Coyote Careers is an online resource housing hundreds of internship and job opportunities.
Some of the features include:
■■  eview and save job and internship postings
R ■■ Apply for positions
■■ Upload resumes and other career documents ■■ Sign up for on-campus interviews
■■ Access the Employer Contact Database

ACCESSING COYOTE CAREERS DOCUMENTS


STUDENTS: All current students have an established account in This tab is where you will upload your resume if you’d like employers
Coyote Careers, which you can log into via the myU portal at my.usd. to be able to view it or if you want to be included in resume
edu. Once you have logged into the portal, simply click the “Coyote collections that occur through the year.
Careers” logo under in the ‘Single Sign On’ box on your homepage.
JOBS
ALUMNI: Go to www.usd.edu/coyotecareers and click on the Where you will be able to search and apply for jobs.
Alumni link. Click on Sign Up to set up your account. Complete the
registration form and click Submit. After submitting your registration, EVENTS
check your email—you should have received a Coyote Careers Email This tab will allow you to learn about and register for upcoming career
Verification message from the system. Follow the instructions in the fairs, workshops, and information sessions.
email to confirm your account. Note—if you haven’t received the
INTERVIEWS
email, check your junk mail folder.
Use this tab to sign up for on-campus interviews with companies.
Once you have confirmed your account, your registration will be
approved by our office, generally within one business day. Once EMPLOYERS
approved, you will receive an email with your username and a link This tab will allow you to access a huge database of companies and
to set up your password. That link will expire within 24 hours. After recruiter contact information.
setting up your password, you will automatically be logged into
RESOURCES
Coyote Careers and can begin using the system.
The Resources tab will take you to additional resources within the
The first thing you will want to do once you gain access to Coyote system, such as an interest assessment, career information, and
Careers is to set up your profile by clicking on the Profile tab. Some of handouts.
the information will be pre-populated. After completing your profile,
you will be able to apply for open positions, set up email notifications CALENDAR
for when new positions are posted, and register for events. The system Keep track of upcoming career events here.
reviews your profile to recommend jobs matching your qualifications.
COMPLETING YOUR PROFILE
The more complete your profile is, the better your job alerts will be.
Employers are able to review your resume and contact you through The first thing you should do after logging into your Coyote Careers
the network if you choose to include your resume in the resume account is to set up your Profile. Do this by clicking on the Profile
books. Now you are ready to begin using Coyote Careers! tab. Some of the information for your Profile will be pre-populated.
Complete the rest of your Personal Profile and then click on Save
YOUR HOME PAGE Changes to move to the Academic Profile to enter your degree
Your home page is where you will read current announcements from information and geographic preferences.
us and access your quick links. From the home page you can access
UPLOADING DOCUMENTS
tabs that will allow you to quickly and easily navigate the Coyote
Career system. Next you will want to begin uploading documents into Coyote
Careers, such as resumes, cover letters, transcripts, etc. To do so, click
PROFILE TAB on the Documents tab and Approved, then click Add New.
This tab allows you to edit your personal and academic profile, as well
Give your document a label, then browse to select the document that
as you privacy and notification settings.
you wish to upload. Add any notes that you wish and click Submit. A

20 USD CAREER PLANNING GUIDE


PLAN YOUR INTERNSHIP OR JOB SEARCH STR ATEGY

member of the Career Services staff will review your document and have identified some postings of interest, you can click the Star icon
approve it. In the case of resumes or cover letters, you may receive next to the job title to save that position in your Favorites, which you
an email with feedback/suggested changes for you to make to the can easily access later by clicking the Jobs tab and then My Favorites.
document before it can be approved. If this occurs, make the changes
If you see the Apply button under the job title, it means that you can
and re-upload the document to Coyote Careers for approval. You
apply for the position through the Coyote Careers system. To do this,
will receive an email when your document has been approved. You
simply click on the Apply button and follow the instructions. Keep in
will then be able to use the document to apply for jobs, or have it be
mind that, you will need to have a resume or campus job application
included in the optional Resume Books that our employers sometimes
uploaded to your Documents section before you apply to a job
request.
through the Coyote Careers system. You will be able to access a list of
Your approved documents will show up under the Approved the positions you have applied to by clicking on the Jobs tab and My
Documents tab. Pending Documents will show the documents that Job Applications.
you have uploaded but which haven’t been approved yet.
Any on-campus interviews that you apply for will be reflected under
If you would like Employers to be able to view your resume, you can the My OCR Applications tab.
add it to the online Resume book, which Employers can access 24/7.
The NACELink Network tab allows you to access a national network
Click on the Opt-in Resume Book tab and select the resume you
of job postings.
would like to use, then click Add Resume.
The Recommended Jobs tab will show you positions that you may
USING RESOURCES
be interested in.
The Resources tab includes several resources that you may find useful.
Unsure of what to major in or which career path to pursue? Use the RESEARCHING EMPLOYERS
Career Finder to take a short interest assessment and get a list of Clicking the Employers tab will take you to more information about
careers that might be a good fit for you. You can then click on the the companies who post positions in Coyote Careers. From the
careers to learn more about them, including the duties, skills needed, Employer Directory, you can view the entire list of employers or
education required, average salary, predicted job growth, similar search for a specific company. Clicking on the Employer will give you
careers, and more. an overview of the company, a listing of positions that the company
is currently hiring for, and more. You can also choose to Follow
The Career Explorer will allow you to look up this same information
employers to make them Favorites by clicking the icon.
on virtually any career.
From the Employers tab, you can also search our entire directory of
Visit the Document Library to view resources and handouts from the
recruiters and easily connect with recruiters of interest. To do this, click
University of South Dakota career services staff. These handouts are
on the Employers tab and Contact Directory. Click the icon to save
designed to help you in all aspects of your career development.
a contact to your favorites.
SEARCHING FOR JOBS/INTERNSHIPS
SCHEDULING ON-CAMPUS INTERVIEWS
Coyote Careers hosts a huge number of job postings. Whether you are
Occasionally employers will choose to hold interviews for open
searching for a full-time or part-time job, summer job, internship, work
positions right on campus. You can search for these opportunities by
study position, or graduate assistantship, this is the place to search.
going to the Interviews tab. If you qualify for one of the on-campus
To begin searching for positions, click on the Jobs tab. You can search interviews, you will be able to click the Schedule action below the
by keyword, search for all positions of a certain type (ie: all internships), interview information to select the date and time for your interview
or search the most recent postings. You may also choose to use the and then click Submit.
Advanced Search feature, through which you can filter the results by
If you need to cancel or reschedule your interview, go to the
several categories. To use this feature, click on Advanced Search, fill
Interviews tab and click on Scheduled Interviews, then click Cancel or
in the criteria, and click Search. Use keyword and/or job function for
Reschedule under the interview.
best results. For example, if you are searching for Accounting positions,
type “accounting” in the key word or choose Accounting as a job If you have been invited to an on-campus interview but don’t wish to
function. interview for the position, you can click the Deny action below the
interview information.
After you’ve typed in your search terms, click on Saved Searches
(next to Advanced Search) to name your search and indicate how SEARCH FOR EVENTS
often you’d like to receive updates. You will receive an email any time
If you’d like to know about upcoming workshops, career fairs, or
we post a new position that meets your search criteria.
information sessions, go to the Events tab. You can click the RSVP
From the job posting, you can click on the job title to get more button to register for the events. (Walk-ins are also welcome at most
information about the posting and instruction for applying. Once you events).

USD CAREER PLANNING GUIDE 21


PLAN YOUR INTERNSHIP OR JOB SEARCH STR ATEGY

NETWORKING
Tapping the Hidden Job Market
Networking simply means talking to people. It is a purposeful conversation with the goal of learning more about a career
field/industry, researching a company, or identifying internships or employment opportunities. Networking is about building
relationships before you need them.

Family Friends

Alumni Classmates
Co-workers
Community
members
Who is in
Neighbors
YOUR NETWORK?
Instructors
Acquaintances Others? Supervisors

Members of professional organizations

WHY NETWORK? HOW TO NETWORK:


1. Traditional job search methods are not necessarily 1. Talk to people wherever you go and learn to ask “What do you do?”
the most effective ones. The majority of all jobs with sincerity and interest.
are unadvertised. Networking puts you in touch 2. M ake contact with individuals in your network. The conversation
with people who know about those hidden will differ depending on your relationship with the individual. You
opportunities. Networking also allows you to learn will want to let them know that you are searching for a job or
about openings before they are formally advertised. internship opportunity and the type of company you are interested
2. N etworking gives you a personal edge in your job in working for. See if they can suggest other individuals to contact.
search process that will help you stand out from Some individuals in your network will be more helpful than others.
the crowd. Good networking skills can help you If a person is able to assist you, be sure to stay in touch with them
overcome mediocre grades and make you into a and thank them for providing you with information. Follow up
strong job candidate, even if your paper credentials on all leads.
are not as strong as you would like. 3. W hen you make contact with a referral who is working in your
3. B y far the greatest number of jobs are obtained industry or career field, you can ask them things like “How did you
through personal contacts. Mass mailings simply get into this line of work?” “Do you have any ideas about how a person
do not pay off and should be avoided (targeted with my background and skills might find a job in this field?” “What
mailings are better, but are most effective when trends do you see in this industry and how might I take advantage
used along with networking). of them?”
4. T ry to set up interviews with individuals to whom you are referred who
Learning networking skills now will not only help
you believe could be in a position to hire someone with your skill set.
you get your first internship or entry-level job, but
5. Set up a job shadowing experience in a company that you can see
will help you throughout your career. This is not to
yourself employed by. Job Shadowing is when you observe and follow
say that networking should be your only job search
someone around for all or part of his or her work day to find out about
strategy. You should employ a variety of strategies
an occupation.
during your job search.
6. Set up informational interviews with individuals working in the field.

22 USD CAREER PLANNING GUIDE


PLAN YOUR INTERNSHIP OR JOB SEARCH STR ATEGY

NETWORKING SCRIPTS
The key to networking successfully is to build relationships first, ask for assistance second, and finally to
offer your assistance. If you are like most people, calling someone to inquire about job leads can be very
intimidating. To help you feel more at ease with the process of networking, here are some sample scripts
that you might use to contact someone in your network.

BASIC STRUCTURE OF TELEPHONE CALL:


1. Introduce yourself. 6. A sk additional questions as you sense the person is open to
2. E xplain how you heard about the company or who referred you. continuing the conversation.
3. S tate that you are in the process of a job search 7. Ask them who they would contact if they were in your shoes.
and give them a 15 second summary of your 8. A sk how they know the person and why they think you
background and accomplishments. should contact them. Ask for the best way to reach the
4. S tate that you are not calling to ask them for a job. You simply individual and if you can use their name as a referral when
want a few minutes of their time to get their advice and ask you make the contact.
them a few questions. 9. A sk if there is any other advice or suggestions that they
5. Ask questions that you have prepared in advance (see could share.
information on Informational Interviews for possible questions). 10. Thank them for their time and end the call.

SAMPLE TELEPHONE SCRIPT SAMPLE EMAIL

“Hi Ms. Smith, this is Charlie Coyote. I saw your profile on Dear Ms. Smith:
LinkedIn and am calling to see if you have just a few minutes to
John Doe, Business Professor at the University of South Dakota,
visit with me. Do you have a moment?
suggested that I contact you and asked me to pass along his
I am in the process of job searching right now. I’m not calling regards. I understand that you specialize…(mention their job/
to ask you for a job, I just wondered if you could offer me some industry) and I am particularly interested in learning more about
advice. I’m looking for a position as a _____(job title)_________ your work . I hope to pursue a career in (industry).
at a company like (list 2 or 3 companies that you would like to
Over the past few years, I have worked for …(discuss prior
work for). I am (give your 15 second summary)… I’d love to work
experience or coursework related to the type of position you are
in the ____(industry)____field and was wondering if you might
interested in).
be able to offer me your perspective on the industry and some
advice regarding my job search. I would greatly appreciate the opportunity to talk with you to
discuss your current projects, as well as the career opportunities
Begin asking open ended questions.
that you feel are available in this industry.
Close the conversation by asking them who they would contact
I realize that you are on a tight schedule and I would greatly
next if they were in your shoes and try to get contact info for
appreciate any time that you could spare to meet with me. Thank
the individual. “If you were in my shoes, who would you contact
you in advance for your help.
next?” “Do you know what the best way is to reach him/her?” “If
I contact __________________, would you mind if I let them Sincerely,
know that you referred me to them?”
Charlie Coyote
“Thank you so much for all of your time and advice. I will
definitely follow up with all of your suggestions.”

USD CAREER PLANNING GUIDE 23


PLAN YOUR INTERNSHIP OR JOB SEARCH STR ATEGY

PREPARING FOR A JOB FAIR


Before the Job Fair ■■  et your bearings. When you arrive,
G
take a few minutes to review the map
■■ Respect employers’ materials/
sample items. Some employers bring
■■  repare a Resume. Bring several
P and directory for the fair. large quantities of print materials
resumes to submit to employers. Bring or “giveaways” clearly intended for
■■ Prioritize the organizations you’re
a portfolio, briefcase or professional students to take. Other employers
most interested in. If your schedule
folder to keep track of employer bring a few copies of print materials,
allows, you may find it easiest to start
information and your resumes. sample products, etc. as displays
with the employers in which you’re
at their tables. Always check with
■■ Prepare and rehearse your “elevator the least interested. This will allow
employers before taking materials
speech or 60 second summary.” you to hone your approach and to be
from their tables.
You may have less than a minute to most confident when you approach
present your qualifications, so think the employers you’re especially ■■ Be courteous! In addition to
carefully about the content. Include excited about. Be sure to balance representing yourself, you also
your name, academic standing, major, this tip with the reality that you may represent your department and the
relevant work experience, relevant have little time and that many other University. Demonstrate sensitivity
qualifications, opportunities you students may be interested in the same to other students waiting to speak
are seeking and knowledge of the employers. Assume that you will need with employers by keeping your
company or institution. to wait to speak with some employers. questions brief and offering to
continue your conversation at a
■■  ome prepared—do your homework.
C ■■ Introduce yourself. Extend your
later time. Enjoy the fair and your
Before the fair, review the directory hand, say “hello”, state your name,
interaction with the employers.
of opportunities. If you spend time and give the elevator speech you have
getting some background on an prepared. Have your resume ready
organization, this will allow you to to give to the employer. Take the cue After the Fair
ask specific questions. This impresses from the employer. They may begin
representatives because it shows a asking questions immediately. Don’t ■■  ollow up! Be sure to follow up
F
genuine interest in the organization. forget to ask questions and display with each recruiter you meet either
your knowledge of the employer. via phone call, email, or mail. It’s
■■  ress appropriately. First impressions
D
■■ Take notes when you inquire about
courteous, professional and typically
are important. While campus attire
next steps and the possibility of talking expected, even after casual job fairs.
is acceptable for fairs, it would be
with additional managers. Following up is crucial. It helps create
most appropriate if you dress business
an impression with the employer you
professional (especially if you are going A sk the representative for his/
■■ have met and assists in building your
into a field that requires this). Treat job her card. Having the business card network. Remember to promptly send
fairs as you would an interview. of the representative you have just thank you notes.
spoken with will ensure that you
have the proper spelling of the
During the Fair representative’s name and his or her
contact information.
■■  llow yourself adequate time.
A
Come as early as possible. Fairs close
promptly at publicized ending times
to accommodate recruiters’ travel
arrangements.

24 USD CAREER PLANNING GUIDE


PLAN YOUR INTERNSHIP OR JOB SEARCH STR ATEGY

SOCIAL MEDIA / Brand Yourself!


Your social media profiles are never going to be 100 percent private. Therefore, it is important that you
think before you type. The majority of employers will check you out on the various social sites. Having
your profile in tip-top shape and avoiding embarrassing pictures and posts will save you a lot of grief later!

Tips for improving your image Take a look at the overall picture. Based on the information you
find, what kind of person do you portray yourself as? Make sure
on social media sites: this is as friendly and professional as possible. Make changes so
that you look like the person you would like to portray.
Google Yourself- Do a quick search on your name and see what
comes up. Is it positive? If it isn’t, fix it!
You have access to millions of people with social media sites. Use them!
Log out of Facebook and do a search on yourself. What When looking for a job, tell your network and be specific. You never
information is easy to see? Are your security settings where they know who might see it and have the perfect position for you! Use those
need to be? sites to search for job openings, too. Use the job postings on LinkedIn,
What can your friends see? Ask a few friends to login so you “like” career pages for companies you are interested in and join the
can see what they are able to see on your profile. If an employer conversation, and follow companies for job postings on Twitter.
wants it bad enough, they can get access to this information.
Remove embarrassing or incriminating pictures. Keg stands,
pictures where you are clearly intoxicated, and pictures that
suggest illegal activity are not appropriate.
Check your Facebook posts. Do you say anything about being
late to work or hating your boss? Do you swear in your posts?
Are your posts negative in nature? Take them down! These are
red flags to employers.
What pages/topics do you “like.” Employers can see these,
too, and they say a lot about you. Interests such as biking,
reading, and specific movies are fine. When you “like” pages
that are titled “I love boobs” or “I hate professor X” it will reflect
negatively on you.
Clean up your Twitter feed. Remove posts that put you in a bad
light. Think from the perspective of someone who doesn’t know
you. What kind of person would they think you are based on
your posts?
Jazz up your LinkedIn Profile! Complete your LinkedIn
profile. Use your resume to start filling in the information
and then expand on it! This is not limited to space, so you can
elaborate on your resume and detail your accomplishments.
If an employer can see a great LinkedIn profile, they may
not spend a ton of time looking at your Facebook profile and
digging for information.

USD CAREER PLANNING GUIDE 25


PLAN YOUR INTERNSHIP OR JOB SEARCH STR ATEGY

NETWORKING
THROUGH LINKEDIN
LinkedIn is a professional networking site designed to help you connect with alumni and other
professionals in industries and organizations that relate to your career and academic interests.
Think of LinkedIn as a professional Facebook. Students often use Facebook to interact with
friends and find others with similar social interests. LinkedIn is a place to share interests, ask
questions, and network with professionals from a wide range of job titles and industries.

LinkedIn.com
When you start with LinkedIn, you may only have a few connections, but you have access to network with thousands
(connections of your connections). Growing your network through connections is easy.

AS A COLLEGE STUDENT, YOU CAN UTILIZE LINKEDIN TO:


■■ Establish a professional profile (your online resume)
■■ Build your professional network
■■ Connect to USD alumni and other professionals in industries/organizations that interest you
■■ Learn about current trends in fields that interest you
■■ Find internships and jobs

26 USD CAREER PLANNING GUIDE


PLAN YOUR INTERNSHIP OR JOB SEARCH STR ATEGY

LINKEDIN.COM
Getting Started
CREATE YOUR PROFILE

Your profile should demonstrate the knowledge and skills


you have developed that relate to your interests. It should
only include information relevant to your job and internship
search. Also, be sure to include a mature and professional
photo. Use the summary section to outline key skills and
experiences that are relevant to the industry that
interests you.
APPLY FOR JOBS OR INTERNSHIPS
For more information, go to
university.linkedin.com/linkedin-for-students
LinkedIn posts content of interest, including job openings,
on your home page. You can submit your resume/cover
JOIN GROUPS
letter directly to the poster, and view the company profile to
see who works at the firm.
Groups are a great way to meet and interact with people
without having to request an introduction. Groups are
formed around industries, colleges, clubs and associations.
After creating your profile, LinkedIn will suggest groups
for you, or you can search for specific groups. After joining
a group, participate in the discussions and soon you will
feel comfortable enough to start asking questions on career
advice or for help with your job search.

START MAKING CONNECTIONS

Contrary to popular belief, networking does not mean


reaching out to strangers. The best networks begin with
those you already know, and then grow your network based
on personal referrals. Start building your LinkedIn network
by uploading your online address book and start connecting
to friends, relatives, and others you know.

GROW YOUR NETWORK

When you start with LinkedIn, you may only have a few
connections, but you have access to network with thousands
(connections of your connections). Growing your network
through connections is easy. LinkedIn’s introductions
feature can help build your network or find a contact at
a firm you’re interested in. You can see the connections
between you and the person you want to meet, and then
use the introduction form to request an introduction.

USD CAREER PLANNING GUIDE 27


PLAN YOUR INTERNSHIP OR JOB SEARCH STR ATEGY

NETWORKING TIPS

QUICK TIPS FOR NETWORKING


Networking is about building relationships and “I found your profile through the University of
connections in a purposeful, organized way. South Dakota Alumni Group on LinkedIn. I am a
Networking is not about asking for jobs, but senior history major at USD. I am very interested
asking for advice and assistance. When you in pursuing a career in consulting. Would you
network, your contact should involve gathering have some time to discuss what you do and what
information about a career or industry. When recommendations you would have for someone
connecting with others, you will want to be polite with a social sciences background looking to
and professional in your email or message. Clearly enter consulting? We can discuss this via email or
articulate who you are, how you are connected, phone, whichever is more convenient for you. I
and your objectives. look forward to hearing from you.”

SAMPLE QUESTIONS TO ASK SAMPLE QUESTIONS TO ASK GROUPS

■■ What recommendations would you have for ■■ How can students find summer internships in
someone looking to enter the industry? your field?
■■ What skills are required? ■■ Are there other means of gaining experience
before graduation?
■■ What are the typical entry channels?
■■ What abilities are important for success in
■■ What types of extracurricular and internship
your field?
experiences would best prepare me for a career in
this industry? ■■ What personality traits or characteristics
are important?
■■ I’m interested in your organization or industry.
What skills and experiences would help me stand ■■ What is the skill set that an employer in your
out as an applicant? field would look for in a new hire?
■■ Since I am interested in this industry, what are the ■■ What advice do you have for students who are
key companies, organizations and professional preparing to enter your field?
associations that I should know about?
■■ What related occupations and industries might
■■ Is there anyone else that I should talk to? I explore?
■■ What other fields could you see yourself moving into?
■■ Where can someone in an entry-level position expect
to be in 2, 5 or 10 years?

28 USD CAREER PLANNING GUIDE


Write Your
Winning Resume
WRITE YOUR WINNING RESUME

RESUME DEVELOPMENT GUIDE


FORMATTING
■■  asy to read or skim (standard margins are one-inch with
E ■■  ou may also include study abroad or other honors, such as
Y
12 point font) the Dean’s List, Honors Program, or Honor Societies.
■■  esthetically pleasing & professional (use of font, spacing,
A ■■ I f you financed your education, you may include this here.
horizontal lines, bold, italics, etc.) “Fully funded education” or “Maintained a 3.7 grade point
■■  onsistent placement of information, bolding, spacing,
C average while working full-time to fund 80% of tuition.”
italics, etc. PROFESSIONAL EXPERIENCE, TEACHING EXPERIENCE,
■■ Format your resume yourself. Avoid using resume templates. RELATED EXPERIENCE, ETC.
■■  ist your professional positions in chronological order,
L
CONTACT INFORMATION
with the most recent position presented first, followed by
■■  irst provide your name, address, phone number, and
F the less current ones. For each position, provide your job
email. Be professional. Funny email addresses or voicemails title, location, and dates of employment. If the position was
are inappropriate. Utilize the privacy settings of social seasonal or held during the academic year, use “Summer,
networking sites to protect your public persona. Spring or Fall 2011” to describe it.
■■ S ection Headings: use typical headings such as Education, ■■  se one-line bulleted statements that begin with a strong
U
Experience, Leadership Activities and Awards & Honors. action verb and concisely describe your accomplishments.
■■  bjective or Qualifications Statement (optional): use either
O Quantify these accomplishments whenever possible. Avoid
an objective statement that clearly defines your career goal or using weak words such as responsible for, helped, and duties
desired position OR a qualifications summary that includes included. Focus on the needs of the employer such as making
three to five of your top qualifications. money, solving a problem, expanding their business, saving
time, attracting new business, and retaining customers.
EDUCATION SECTION Avoid listing tasks/duties that are understood by the title of
the job (ie: do not list “prepared and served drinks” under a
■■  ite your degree correctly (See the university’s catalog),
C Bartending job. It is understood).
followed by your major and institution.
››  uestions to ask yourself as you explore your skills and
Q
■■ I f you earned more than one degree, list the most current accomplishments include: What were your primary duties
degree first. and responsibilities? Why did you perform these duties?
■■ I nclude any minors, endorsements, and possibly What were the main objectives of your office? What did
relevant coursework. you hope to accomplish? Did you receive any feedback
■■  mit high school information, unless it is relevant to the
O from customers or supervisors? Was your organization as
position (you are applying for a position in your home town) a whole ever evaluated?
or possibly if you are a first year student. ■■ Do not start these statements with an “I” as that is understood.
■■ I f you are a transfer student, include the name of your first ■■ Use “buzz words” whenever possible.
school only if you refer to it elsewhere. ■■  se past tense for previous positions and present tense for
U
■■ I nclude your graduation month and year. If you have not yet current ones.
graduated, list your anticipated graduation date. ■■  our resume is a marketing tool. If the information does not
Y
■■ I f your GPA is high, include it on your resume. If your strengthen your qualifications, leave it out.
cumulative GPA is lower than your major GPA, consider ■■ S tress your assets, not your liabilities. Include only those
listing major GPA. experiences that demonstrate your success.

30 USD CAREER PLANNING GUIDE


WRITE YOUR WINNING RESUME

■■  void limiting experience to paid positions. Include relevant


A ■■  mit personal information such as religious affiliation,
O
leadership positions and volunteer work under this heading. sexual orientation, race, ethnicity, marital status, height,
If you list them under the “Experience” heading, do not weight, salary requirements, and age. Include personal
include them elsewhere. hobbies and interests only if they are relevant to the job.
■■ References are listed separately on a new page.
OTHER SUGGESTIONS
■■ I nclude volunteer work, study abroad, co-curricular activities,
awards, scholarships, research, student activities, professional
memberships, conferences, technology, and internships.

Action Words
Accomplishments Organized Designed Management Research Demystified
Achieved Prepared Developed Administered Clarified Developed
Expanded Processed Established Analyzed Collected Enabled
Improved Purchased Illustrated Assigned Evaluated Encouraged
Reduced Recorded Initiated Attained Examined Evaluated
Resolved Retrieved Instituted Chaired Extracted Explained
Restored Specified Integrated Coordinated Identified Facilitated
Spearheaded Tabulated Originated Delegated Inspected Guided
Transformed Validated Performed Developed Interpreted Informed
Directed Investigated Instructed
Advertising Communication Financial Evaluated Organized Persuaded
Accounted for Addressed Administered Executed Reviewed Set Goals
Convinced Arranged Allocated Improved Summarized Stimulated
Generated Authored Analyzed Increased Surveyed Trained
Improved Collaborated Appraised Organized Systematized
Influenced Convinced Audited Oversaw Technical
Launched Corresponded Balanced Planned Resourcefulness Assembled
Marketed Developed Budgeted Prioritized Accomplished Built
Persuaded Directed Calculated Produced Awarded Calculated
Promoted Drafted Developed Reviewed Corrected Computed
Recommended Edited Forecast Strengthened Diverted Configured
Secured Enlisted Managed Supervised Eliminated Designed
Sold Influenced Projected Identified Devised
Interpreted Public Relations Improved Engineered
Clerical Mediated Helping Advised Pioneered Fabricated
Approved Moderated Assessed Collaborated Rectified Installed
Arranged Negotiated Assisted Consulted Solved Maintained
Catalogued Persuaded Clarified Facilitated Strengthened Operated
Classified Recruited Coached Guided Surpassed Overhauled
Collected Spoke Counseled Handled Performed
Compiled Wrote Demonstrated Integrated Teaching Trouble-
Executed Educated Monitored Adapted Shooting
Generated Creative Expedited Motivated Advised Programmed
Implemented Acted Facilitated Recruited Clarified Remodeled
Inspected Conceptualized Guided Sponsored Coached Repaired
Monitored Created Motivated Communicated Retrieved
Operated Customized Referred Coordinated Solved
Rehabilitated

31 USD CAREER PLANNING GUIDE USD CAREER PLANNING GUIDE 31


WRITE YOUR WINNING RESUME

SAMPLE RESUME 1
CHARLIE COYOTE
1234 Cherry St.
Vermillion, SD 57069
605-677-1234
Charlie.Coyote@coyotes.usd.edu

Objective: To obtain a challenging position in Human Resources with an organization that will benefit from my strong
analytical, verbal, interpersonal & written communication, and leadership skills.

Education: May 2008 University of South Dakota Vermillion, SD


Bachelor of Business Administration
Specialization in Human Resources; Psychology minor
G.P.A. of 3.45 on a 4.0 scale

Human Resources Experience


January 2004 – May 2004 Elder Care of Dane County Sioux Falls, SD
Human Resources Intern
Assisted the Employment Coordinator with all aspects of the recruiting process
Researched new/alternative recruitment sources
Participated in and conducted interviews
Performed mock interviews for participants of the CNA Alliance Program

Leadership Activities
August 2006 – 2007 University of South Dakota Vermillion, SD
Community Advisor
Served as a student leader for an all male floor of 35 first-year students who represented various backgrounds
Developed creative marketing campaigns for monthly events that generated over 75% student participation
Supervised a building of over 200 residents while on duty and facilitated monthly floor meetings
Designed and implemented over 20 educational or social programs that built a cohesive community, prevented
at-risk drinking and assisted in the acclimation of first year students
Attended training sessions on drug education, diversity advocacy, leadership and work-life balance

August 2005 – May 2006 University of South Dakota Vermillion, SD


Fundraising Chair, Habitat For Humanity
Coordinated fundraising initiatives, raising over $10,000
Designed marketing plans and programs to encourage fundraising participation
Organized annual Bowl-A-Thon event that was attended by over 100 participants
Raised $600 for fall building projects through campus Habitat T-shirt Campaign

Award, Honors, & Other Activities


Dean’s List (3 semesters)
Community Advisor of the Semester Award
Golden Key Honor Society
Delta Sigma Pi

32 USD CAREER PLANNING GUIDE USD CAREER PLANNING GUIDE 32


WRITE YOUR WINNING RESUME

SAMPLE RESUME 2
Box 453, 200 S Plum St, Vermillion, SD 57069
605-624-3334 Emgonnagetajob@usd.edu

Emma Gonnagetajob
Summary of Qualifications

Well-rounded individual possessing liberal arts education in conjunction with experience from a variety of business settings. Skilled
in customer service and sale statistics with an interest in financial analysis. Demonstrated ability to impact business results through
analytic mindset, communication skills and organized proficiency. Interest in ensuring optimal results for a company through
analysis and diagnosis of financial data.

Education
University of South Dakota, Vermillion, SD May 2015
Bachelor of Business Administration, Finance Major
GPA: 3.91 on a 4. 0 scale

Experience
Bank Examiner Intern, FDIC, Omaha, NE Summer 2014
• Participated in risk management bank examinations
• Analyzed bank’s financial condition, investments, accounting practices and compliance with laws and regulations.

Sales Associate, Marshall Field’s, Sioux Falls, SD February 2011-August 2013
• Strengthened customer satisfaction through assessment of guests’ needs.
• Trained new employees as a result of personal success and leadership.
• Contributed to department success through assertiveness and collaborated with team effort.
• Achieved credit goals through aggressive sales tactics.

Server, Famous Dave’s, Sioux Falls, SD June-August 2010, 2011


• Provided excellent customer service to guests through analysis and response to their needs.
• Chosen to train new employees because of superior performance in all aspects of the job.

Leadership Activities & Awards


Mentor, Big Brother Program, July 2011-Present
Member, Alpha Beta Chi Business Fraternity, 2013-Present
Co-Chair, Dakota Days Royalty Committee, 2012
Perfect Work Attendance, Marshall Fields, 2012
Named to Dean’s List every semester

References available upon request

USD CAREER PLANNING GUIDE 33


WRITE YOUR WINNING RESUME

SAMPLE RESUME 3
CHARLIE COYOTE
Charlie.Coyote@coyotes.usd.edu 605-555-1234

Permanent Address  Current Address


123 Main Street 100  Cherry Street, Apt. B4
Yankton, SD 57078  Vermillion, SD 57069

PROFESSIONAL PROFILE
Well-traveled, well-educated, and intensely motivated student seeking an exciting internship opportunity. Strong
interpersonal, communication, time management, and special events planning skills. Fluent in Spanish. Basic language
skills in Mandarin Chinese.

EDUCATION
UNIVERSITY OF SOUTH DAKOTA, Vermillion, SD
Candidate for Bachelor of Business Administration Degree (May 2012)
Major in Business Administration & Minor in Spanish
Semester Abroad in Barcelona, Spain (Spring 2010)

Academic Honors & Awards:


Current GPA: 3.59; Dean’s List, Every Semester; Member of University Honors Program

Relevant Coursework:
Spanish for Business Communications; International Business; International Finance

Extracurricular & Leadership Activities:


Kappa Alpha Theta Sorority, 2008 to Present
– Membership VP (Elected to 7-member Executive Board; Directed sorority recruitment)
– Participant, Regional Leadership Conference (Attended as Board Member)
– Strollers Cast Director (Scripted and choreographed production)
– Social Chair (Planned events with other sororities and fraternities)
Spanish Club, 2008 to Present
–Treasurer (Maintained accurate financial records and audited all committee financial activities)
Dance Marathon, 2008 & 2009
– Fundraising Chair (Exceeded annual fundraising goals)
Dakota Days Committee, 2008
– Member (Collaborated with a team of 16 committee members to plan over 20 activities during Homecoming week)
The Volante Newspaper, 2008
Staff Writer (Wrote weekly articles for student newspaper)

EMPLOYMENT EXPERIENCE
Waitress/Hostess, ABC Galley, Yankton, SD  Summers 2009 & 2010
Office Assistant, Smith Auto Sales, Yankton, SD  Summers 2007 & 2008
Sales Associate, KMart, Yankton, SD  2006 to 2008

34 USD CAREER PLANNING GUIDE


WRITE YOUR WINNING RESUME

SAMPLE FEDERAL RESUME


If you plan to work for the federal government, you will need to include some specific information on your
resume regarding your work history. See my.usajobs.com for additional information.

Uncle Sam
1111 Career Place
Needajob, SD 50000
605-123-1234
unclesam@gmail.com

Country of citizenship: United States of America


Veterans’ Preference: No
Highest Grade: GS-0201-13, 10/2005-Present
Contact Current Employer: Yes

AVAILABILITY
Job Type: Permanent
Work Schedule: Full Time

DESIRED LOCATIONS
US-MD-Montgomery County

WORK EXPERIENCE
Employer Name: National Institutes of Health Dates: 6/95 – Present
National Cancer Institute Grade Level: GS-12
6130 Executive Blvd., Room 4296 Salary: $67,555
Bethesda, MD 20892 Hours Per Week: 40

Supervisor: John Smith (301) 444-1111 (Permission to contact)

Title: Program Manager:


■■ Serve as Program Manager for $8,000,000 contract, with two locations, seven Federal and 12 contract employees
■■ Manage a staff of four Program Analysts and three Program Assistants
■■ Advise Administrative Officers on extramural program issues including grant funding, policies, and procedures
■■ Counsel grantees on grant questions and concerns
■■ Present over 30 grant writing workshops to grantees and staff per year

USD CAREER PLANNING GUIDE 35


WRITE YOUR WINNING RESUME

SAMPLE REFERENCE FORM


Charlie Coyote
(Use the same heading format as your resume.)

Permanent Address Current Address


1654 Louisiana Avenue N University of South Dakota, Box 000
St. Louis Park, MN 55416 1000 Cherry Street
(952) 555 - 1234 Vermillion, SD 57069
email: charlie.coyote@coyotes.usd.edu (605) 624 - 1234

PROFESSIONAL
Name of Advisor
REFERENCES
Academic Advisor, School of Business
The University of South Dakota
Beacom School of Business
414 E. Clark Street
Vermillion, SD 57069
(605) 677-1234
email: academic.advisor@usd.edu

Mr. Former Supervisor


Director of Business Services
XYZ Company
12345 4th Ave. Ste. 800
Minneapolis, MN 55102
(612) 555-1234
email: john.doe@xyz.com

John Doe
Faculty, Biology Department
The University of South Dakota
Burr House
414 E. Clark Street
Vermillion, SD 57069
(605) 677-5307
email: reference name@usd.edu

36 USD CAREER PLANNING GUIDE


WRITE YOUR WINNING RESUME

COVER LETTER
DEVELOPMENT GUIDE
■■  se standard business-letter format
U ■■ Other Tips: weaknesses, beginning too many
(i.e., block format) with single space ››  roof your letter thoroughly to make
P sentences with “I,” or exceeding
paragraphs and double space between sure that it is free of grammatical one page.
paragraphs. Customize each cover errors. Have it critiqued. ›› Print it on paper that matches
letter to the position. ›› Write clearly and simply. Avoid your resume.
reiterating verbatim the content ›› Remember to sign your letter
■■  ddress the individual by name (Mr./
A
of your resume, identifying your (unless emailing).
Ms./Dr.). Do not address the person
by his or her first name. If you do not
know their gender, use their full name
(e.g., Dear Pat Smith). If you do not
have the name of an employer, address
SAMPLE COVER LETTER 1
it as “Dear Hiring Manager” or “Dear
Search Committee”.
■■ Lead Paragraph: This should identify CHARLIE COYOTE
1234 Cherry Street • Vermillion, SD 57069 • 605-677-1234 • charlie.coyote@coyotes.usd.edu
the position you are applying for,
state where you learned about the
October 19, 2014
opening, and communicate your
enthusiasm for the opening. Share any Rick Crutor
HR Director
company research you have gathered ABC Company
or your long-term career goals. Attract 4321 Cherry Street
Vermillion, SD 57069
attention and entice them to read your
resume thoroughly. Dear Mr. Crutor:

Your advertisement for an HR Intern fits my qualifications perfectly, and I am writing to express my interest
■■ The Body: This should sell your in and enthusiasm for the position.
background and highlight your
Currently, I am completing a business degree from the University of South Dakota with a specialization
qualifications. Explain why you would in Human Resources Management. I have enrolled in a variety of human resource development courses
be a great fit for this position. Match that have solidified my qualifications for this opportunity. Course highlights include but are not limited
to: Leadership and Development, Advanced Topics of Human Resources: Training & Development, and
your skills to the required skills/ Strategic Human Resources Management.
qualifications in the job description.
Based on your description of the ideal candidate, I also offer:
Provide examples and evidence. Be
›› A
 solid educational foundation in organizational development, employee training and development
persuasive and refer to your enclosed skills and knowledge of how to use technology to improve individual/organizational performance.
resume for additional details. ›› A proven ability to build rapport with individuals from all cultural and socioeconomic backgrounds.
Emphasize what you can do for the ›› A
 track record of excellent performance as a part-time/summer employee concurrent with full-time
employer rather than what you hope college enrollment.
to gain from the experience. ›› Technical proficiency in database programs (including Oracle) and MS Office Suite.

If you agree that my services would be valuable to ABC Company, I would very much like to meet in person to
■■ Concluding Paragraph: Identify your
learn more about your HR support needs. Please feel free to call me at 605-677-1234 or email at stew.denton@
follow-up steps and close with a request usd.edu. Thank you for your time and review of the enclosed resume, and I look forward to speaking with you.
for an interview. Thank the employer Sincerely yours,
for their time and consideration. C harlie Coyote
Charlie Coyote

USD CAREER PLANNING GUIDE 37


WRITE YOUR WINNING RESUME

SAMPLE COVER LETTER 2

1021 W. Ash
Madison, SD 57042

March 25, 2011

Dr. John Douglas


Great Plains Dental
5121 S. Solberg, Suite 120
Sioux Falls, SD 57108

Dear Dr. Douglas:

As I prepare to graduate from the University of South Dakota in May with a Bachelor of Science degree in Dental
Hygiene, I am seeking a position in an office that provides not only preventive and restorative dentistry, but also cosmetic
dentistry. Your office has been highly recommended to me. I would love the opportunity to talk with you about a position.
I feel I would be an asset to your practice because of my education, career interest, and most importantly, my compassion
for other people.

The program at USD has prepared me for the transition from student to dental professional in many ways. Our clinical
career starts almost immediately in the program. As you can see from my resume, we have the opportunity to see a wide
variety and a large amount of patients. This past semester, I served more than 100 patients. Oral hygiene is critical to life
in many aspects, and I feel I could be a positive addition to better improving oral hygiene in your area.

I am eager to start practicing as a hygienist and becoming part of such a growing and respected profession. In my time
spent in the USD Dental Hygiene program, professors, clinical instructors and dental professionals with whom I have
worked have commented on my upbeat attitude, leadership skills, patient rapport, and time management skills. I feel
other aspects of my life have made me even more of an asset to this profession. Being involved in basketball has given me
the opportunity to work closely with others as a team, and being voted team captain gave me the chance to demonstrate
my leadership skills.

I would love the opportunity to meet you and learn more about your dental clinic. I look forward to speaking with you. If
you have any questions or if you would like to set up a time to meet, please call me at (605) 999-9999. Thank you for your
consideration.

Sincerely,

Sandy Coyote
Sandy Coyote

38 USD CAREER PLANNING GUIDE


Ace the
Interview
ACE THE INTERV IEW

TYPES OF JOB INTERVIEWS


Individual vs. Panel: One-on-one or a One-Shot Interview or Follow-up. Some Group Interview: Some interviewers may
group of people asking questions of the interviews are initial and will lead to a interview multiple candidates at once. The
candidate. If interviewed by a group of follow-up, more in-depth interview. idea is to see how individuals interact with
people, make sure to give eye contact to all. each other. Highlight your individuality.
Social: Interviews may be conducted over Try to make yourself stand out.
Telephone vs. On-Site: Telephone a meal. Do not get too comfortable and
interviews are typically used to narrow say too much. Eat carefully and be polite. Video Interview: Interviewing from a
the applicant pool. Try to use a landline Do not drink alcohol. Follow the lead of distance through a video chat software such
and don’t use speaker phone. If you have your host or hostess. Pick a food that is as Skype is becoming increasingly common.
trouble hearing them, don’t be afraid to ask small and easy to eat. Take small bites to Treat this just like any other interview.
them to speak up. You can use notes but avoid speaking with food in your mouth. Make sure you are dressed appropriately and
don’t rely on them too much because you Say “please,” and “thank you” to servers. use eye contact, watch your non-verbals, sit
don’t want to sound too scripted. For on- up straight, and let your personality shine
site interviews, your appearance and non- through. Test out the software in advance
verbal behavior becomes very important. and make sure your sound and lighting are
adequate. Use a neutral back ground.

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THE INTERVIEW PROCESS


Getting invited to the interview signals that the organization or company thinks you’ve got the right
experience and skill set to do the job, but most people fail to impress in their interviews. Follow these
strategies to make sure you ace the interview.

I. PREPARATION III. THE INTERVIEW


Research the company.
Give quality answers.
Research the company’s history, mission and vision statement,
Employers want to know what you can offer the company. Give
biggest competitors, etc. More than likely the interviewer will
examples of your past performance as this is the best indicator of
ask questions about the company. By knowing this information,
your future performance. Be sure to speak positively of all prior
the interviewer will know that you have taken the initiative to
employers and experiences.
research the company.
Emphasize your strengths.
Prepare your 60-second summary.
Inform the employer about your skills. The interview process is
Be prepared to answer the question, “tell me a little about
about selling yourself.
yourself.” Make sure you relate the answer to specific aspects of
the job or company. Be honest.
Don’t exaggerate or lie about your past work history, education,
Prepare questions to ask the interviewer.
G.P.A., extra-curricular activities, etc. The majority of employers
Ask questions that are relevant to the job and organization.
will verify your background.
These questions will help you make an informed decision about
taking the job and will also display your interest in the position. Remain calm.
You should prepare a minimum of three questions to ask. Stay away from nervous habits such as tapping your foot, playing
with your hair or biting your nails. Staying confident will prove to
Bring extra copies of your resume along with a list of references.
the interviewer that you are secure in your abilities to do the job.
Mock Interview.
Ask questions.
Meet with a member of the Career Services staff for a mock
Ask the questions that you have prepared and any additional
interview to receive feedback and polish your interviewing skills.
questions you may have thought of during the interview.

II. OPENING MOVES Close the job interview positively.


Thank the interviewer for his or her time and shake the
Dress for success.
interviewer’s hand. Express your interest again in the position.
All employers look for well-groomed candidates. Preferably, men
should wear a suit, tie, and dress shoes. Women should wear a suit,
stockings, and dress shoes with minimum make-up, jewelry and IV. FOLLOW UP
perfume. It is always better to overdress than to be too casual.
Send a thank-you note.
Arrive Early. This should be sent within 24 hours of the interview. If you
interviewed with more than one person, be sure to send each
Utilize effective communication techniques
person an individualized thank you.
(verbal and non-verbal).
Be energetic, give a firm handshake, maintain good voice/tone Make a follow-up phone call.
quality, maintain good eye contact, display good posture and If you have not heard from your contact or the company by the
don’t forget to smile. indicated time, make a follow up call to find out about the status
of the position and your application.

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DRESSING FOR SUCCESS

Men Women

■■ A two piece suit in navy or another dark color. ■■ A neutral colored suit in navy or another dark color.
■■ A tie in a simple pattern that matches the colors of your suit. ■■ Skirt length should never be shorter than just above the knee.
■■  utton down dress shirt (white or pastel) with an
B ■■  louses should be cotton or silk (white or
B
under-shirt underneath. pastel). Wear a camisole underneath.
■■ Polished dress shoes in a dark color. ■■ Pantyhose should be flawless and conservative in color.
■■  o earrings or other piercings! If you
N ■■ Basic pumps with 1”-2” heel (no strappy sandals or platforms).
normally wear one, take it out.
■■ Simple accessories. No visible body piercings.
■■ Get a haircut and shave/make sure facial hair is trimmed.
■■ Minimal makeup in conservative colors.
■■ Clean trimmed fingernails.
■■ Minimal or no perfume.
■■ Minimal or no cologne.
■■ Simple and conservative hairstyle (no Snooki hair!).
■■ Light briefcase or portfolio.
■■ Neat nails and neutral or no polish.
■■ Hide or cover tattoos if possible.
■■ Light briefcase or portfolio.

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60 SECOND SUMMARY
If you had 60 seconds to explain who you are and what you can bring to a potential employer,
what would you say?

Interviews almost always begin with some version of the statement, summary brief and to the point. This is not the time to review the
“Tell me a little about yourself.” Having a 60-second summary details of your resume. A successful 60-second summary will focus
prepared is critical because it provides a starting point for more on what you have to offer the organization or individual you are
in-depth interview conversation. It can also help you focus and give trying to impress, promoting yourself in an appropriate way. The
you confidence during an interview or networking opportunity. 60-second timeframe is not hard and fast, but do try to keep it brief
The 60-second summary is a brief description of your background, and to the point. It’s about displaying some focus in response to a
which may include education, work experience, and special skills. rather open-ended question, so that the interviewer can get a sense
Your summary should contain your most positive points. Your of your experience, motivations, and how clearly you can express
education will definitely be one of your strengths, but be sure to yourself on a topic that ought to be quite familiar—YOU!!
include any relevant work experience. If your experience is limited,
talk about special skills you possess. Above all, keep your 60-second

Outline
EDUCATIONAL BACKGROUND
“I’m majoring in __________________________ (or I’m graduating in May with a degree in ____________).” Include an area
of concentration or your minor if appropriate. If there is an interesting story about how you selected this major, briefly include that.

RELATED EXPERIENCE
“I am especially interested in this opportunity because of my experience in… (include mention of internship, summer job, class
research project, etc.)”

STRENGTHS AND ACCOMPLISHMENTS


Discuss your strengths and any accomplishments you have made related to your job target.

SUMMARY OR GOAL STATEMENT


Explain why you think you would be a good fit for the position or company. This is a good place to show that you have done your
research on the organization.

Sample
I’m graduating in May with a degree in Media and Journalism. I’ve always wanted to work for a prominent publication such as yours
and feel that my education and experience will be a good fit for this position.
I have served as a Staff Writer and more recently Editor for The Volante (USD’s student-run newspaper), which is consistently
recognized as one of the nation’s best college weekly newspapers. I am very proud of the fact that I personally won awards for two of
my articles. As Editor, I had to assign stories to staff writers, decide which stories to run, and complete the layout of the paper. This
required excellent communication, organizational, and time management skills.
My co-workers and instructors tell me that I’m about as ambitious and dedicated as they come and I hope to have the chance to
prove to you what an asset I would be.

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COMMON INTERVIEW QUESTIONS


An effective cover letter and resume will get you an interview. The interview is your opportunity to get the
job. It is critical that you make your best impression. Practice and preparation are keys to having a successful
interview. Identify the questions that may be asked and prepare your responses. Examples are listed below.

QUESTIONS ABOUT YOURSELF QUESTIONS ABOUT YOUR CAREER PREVIOUS EXPERIENCE QUESTIONS
Tell me about yourself. GOALS OR PLANS What were the biggest pressures on your
What do you consider to be one of Why did you decide to become a…? last job? How did you handle them?
your weaknesses? Strengths? What type of position are you interested What have you learned from
What have been your greatest work in? Describe your ideal job. your past jobs?
and non-work accomplishments What are your career objectives, What specific skills acquired or used in
during the past two years? both short and long range? previous jobs relate to this position?
Describe three things that are most What would you like to be doing How often, and in what ways, did
important to you in a job? five or ten years from now? you communicate with your
What have you been doing since What are your location preferences? subordinates and supervisors?
you graduated from college? What do you expect from a job? How did your job description for your
Since you left your last job? How will employment with us last job change while you held it?
What qualifications do you have that contribute to your career plans? How does your previous experience
indicate you will be successful If the job is a total change from your relate to this position?
in your field? How do your previous employment, how does Why did you leave your last job?
qualifications relate to our position? it fit into your career goals? What did you like most/least
What do you have to offer? How do you define success? What about your last job?
What are your own special personal characteristics will Whom may we contact for references?
or unique abilities? contribute to your success? Tell me about the toughest boss
What are your interests outside Can you tell me about a goal you you ever worked for.
of work or school? set for yourself and how you
What new skills or capabilities have went about reaching it? QUESTIONS SPECIFIC TO THE
you developed over the past year? Questions about School/Education COMPANY/JOB
How have you demonstrated What classes did you like most
initiative and willingness to Why do you want to work here?
in school? Least? Why?
work? What motivates you? What do you know about this
What are your plans for continuing
How would a co-worker, friend organization?
your education?
or boss describe you? What salary do you expect?
Why did you choose your major?
What qualities do you admire Why do you think you would like this
How does your education relate to this
most in others? type of position? Company?
position? How has your education
How would you describe your What kind of boss do you like to work
prepared you for this position?
own work style? for?
What activities did you
Are you at your best when working How long do you intend to stay here?
participate in at school?
alone or in a group? What do you think determines a person’s
What have you read recently in your field?
How do you handle conflict? success in an organization?
Why did you decide to attend the
Why should I hire you? What interests you about our product or
University of South Dakota?
service? How would you improve it?
What career-related skills do you
What do you think would be your
possess as a result of your
greatest contribution to our operation?
academic preparation?
Can you travel overnight?

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BEHAVIORAL INTERVIEWING
Behavioral based questions require you to provide examples and situations of your qualifications. You can
predict these questions by identifying the skills outlined in the job description. When answering these
questions, remember to use the STAR technique: provide the Situation, the Task or goal you set out to
accomplish, the Action you took to achieve that task and the end Result.

★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

Skill Identified Situation Task Action Result

I created an easy to
use form for Customer
Complaints. It collected all
In a new job, there was Customer complaints
I realized that I needed to the basic information we
Example #1: Initiative no system to record were reduced by 20% as
create this procedure. needed to improve our
customer complaints a result of the form.
services. I brought it to my
supervisor and she used it
to train my colleagues.

Problem Solving

Leadership

Communication Skills

Motivation or Work Ethic

Organization

Creativity

Decision
Making

Persuasion

Writing Skills

Teamwork

Other:

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ON-CAMPUS
INTERVIEWING GUIDELINES
Students have the opportunity to sign up for on-campus interviews with employers through the Coyote
Careers system. In order to uphold a high standard of professionalism that coincides with our Code of Ethics,
the University of South Dakota enforces the following policies regarding scheduled on-campus interviews:

INTERVIEW CANCELLATION POLICY Second missed interview


Missing a scheduled interview for the second time will result in
Interviews need to be canceled at minimum, 48 hours before
suspension of your on-campus interviewing privileges for the
the scheduled interview. Failing to cancel more than 48 hours
remainder of the academic year in which the interview took place.
in advance will count as a missed interview. Refer to “No-Show
Policy” below for details.
You will need to provide a written letter of apology within
seven days of the missed interview. A copy of this letter must be
NO-SHOW POLICY provided to the Career Service Center Manager in the Business
First missed interview School or the Employer Relations Coordinator in the Academic
If you miss an interview you will be asked to submit a written & Career Planning Center. If this is in email format, you must
letter of apology (this can be in an email format) to the employer blind copy (BCC) the staff member, or forward the sent email
within seven days of the missed interview. A copy of this letter for documentation.
must be provided to the Career Service Center Manager in the
Business School or the Employer Relations Coordinator in the Failure to provide a written letter of apology will result in suspension
of activity on your Coyote Careers account. Once the letter of apology is
Academic & Career Planning Center. If this is in email format,
completed and sent to the employer, the suspension will be lifted.
you must blind copy (BCC) the staff member, or forward the
sent email for documentation.

Failure to provide a written letter of apology will result in suspension


of activity on your Coyote Careers account. Once the letter of apology is
completed and sent to the employer, the suspension will be lifted.

Exceptions to the above policies will be made for emergencies and other situations at the
discretion of the Career Service Center Manager for the Business School and the Employer Relations
Coordinator in the Academic & Career Planning Center. Regardless of circumstance, an apology letter
will need to be provided to the employer when an interview is missed.

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QUESTIONS YOU CAN ASK


DURING AN INTERVIEW
At the conclusion of an interview, you will be given the opportunity to ask questions. This is your chance
to learn more about the position, assess the fit of the organization, and demonstrate your interests. Listed
below are examples of questions you may choose to ask. In addition, you may want to ask questions that are
more specific to your field.

■■  hat specific skills and experience


W ■■  hat kind of training can a new
W
would you ideally look for in the hire in this position expect?
person filling this position?
■■  o whom would I report? What is
T
■■  ow would you describe a
H his or her management style?
typical day in this job?
■■  an you tell me about the team
C
■■  hat do you like most about
W I’ll be working with?
working for XYZ Company?
■■ I f I were extended an offer, how soon
■■  hat is the career path for a person
W would you like me to start?
who is successful in this position?
■■ W hat else can I tell you about my qualifications?
■■  ow many people have been employed in this
H
■■  hen can I expect to hear from you?
W
position and where have they gone? What is
What is the timeline for the search?
the average length of stay in this position?
■■ How often are performance reviews given?

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INTERVIEW TIPS
■■  ver 50 percent of the work of any
O ■■  irst impressions are critical. A bad
F ■■ I f you need to think about a question
job is learned on-the-job, so don’t let first impression can be extremely before you answer it, take a few
job descriptions discourage you. difficult to recover from. moments to gather your thoughts.
Silence is okay as it shows that
›› S how up to the interview 15
you think before you speak.
■■  nly 15 percent of the success of an
O minutes early. If you aren’t sure
interview is outside of your control. of the location, go there prior to
your interview so you can locate ■■  o not ramble. Keep your answers
D
it and determine how much clear and to the point. If you elaborate
■■  ccording to a recent survey
A too much, the interviewer may
time it will take to arrive.
of employers, the top five skills perceive that you lack communication
that recruiters are looking for in ››  efore you get out of your car or get
B
skills, or that you don’t have an
candidates are verbal communication into the building, check to make
answer so you are talking to fill space.
skills, strong work ethic, teamwork sure you don’t have any leftover
skills, analytical skills, and food on your face or in your teeth,
smeared makeup or messy hair. ■■  ye contact is important! Lack of eye
E
initiative. Be sure to emphasize
contact can be perceived as lack of
these skills during an interview. ›› S mile at and greet confidence, lack of interest or lying.
everyone you meet.
■■  e most common reasons that strong
Th ›› S hake hands with your interviewers. ■■  ngage with posture and watch your
E
candidates bomb interviews are: It should be firm, but not too hard. non-verbals. Sit upright with your
››  ot giving enough detail in
N ››  ake the lead of the interviewer
T feet on the floor. If you must cross
answers or excluding critical details and sit when he/she sits. your legs, cross at the ankles. Your
that are relevant for the job. hands should sit in your lap unless
›› I f you view something in the office
you are using them to talk. Don’t
››  oing a poor job of answering the
D that you have in common, bring
play with hair or cross your arms
“why me” question. Why should they it up. It will help create a personal
over your chest. Don’t use too many
hire YOU over all of the other people connection with the interviewer.
hand gestures and don’t fidget.
who want the same job? Remember
that the ideal candidate for the job ■■  uring the interview, be careful not to
D
is someone who has the key skills interrupt the interviewer and listen to
and can hit the ground running. the entire question before answering.
››  ad energy. Interviewees who
B
have flat verbal delivery, talk too ■■  emain positive throughout
R
quickly, are nervous, lack warmth the interview. Your energy
or are arrogant fail the “fit” test. will have a large impact on the
››  oncentrating too much on what
C interviewer’s impression of you.
they want as opposed to what
they have to offer the company. ■■  void filler words such as
A
›› I nadequate research like, um, uh and so. They are
about the employer. distracting and make you sound
less prepared and professional.

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INTERVIEW FOLLOW UP
Writing thank you letters have seemed to with you. Remind him/her of the position THIRD PARAGRAPH/
be a lost art of business etiquette as many for which you interviewed. Be sure to FINAL PARAGRAPH
individuals overlook this matter of courtesy. reiterate your interest in the job/company. A third paragraph can be used to mention
So, when should you send a thank you anything you may have forgotten to
note? There are several situations in which a SECOND PARAGRAPH discuss during the interview. If you did
thank you letter is appropriate: not forget anything, this then would
The second paragraph should include the
reasoning as to why you are an excellent become your closing paragraph. In the
1. After an employment interview. closing paragraph, again reiterate your
choice for the position. List specific skills
2. W hen an individual assists you in your appreciation for being considered for the
or qualifications that relate to the job and
job search with a lead, with a network opportunity and for his/her time. Be sure
your fit for the position. It is also good to
contact, or by speaking on your behalf to inform the interviewer that you are
mention something you learned during
to a prospective employer. looking forward to hearing from him/
the interview or comment on the most
3. A
 fter an informational interview, her soon or if appropriate, close with a
important qualifications or skills discussed.
company visit, or other career suggestion for a future follow up.
exploration activity such as a job fair.

Sending a thank you letter can set you SAMPLE FOLLOW UP LETTER
apart from all the other applicants
competing for a job or internship. To
be effective, the thank you note should Charlie Coyote
be sent prior to the employer making 1234 Cherry Street
Vermillion, SD 57069
a hiring decision, so it is best to send 605-123-1234
a thank you note immediately after an
interview or at least within 24 hours
Mr. John Doe
of the interview. Sending a thank you Director, ABC Company 123 Main Street
note will give you the opportunity to Vermillion, SD 57069

mention any important information you May 12, 2010

may have forgotten to discuss during the


interview and/or allow the interviewer Dear Mr. Doe:

to remember who you are. It also Thank you for the recent opportunity to meet and discuss your open position at ABC Company. My
enthusiasm for the position and interest in working for ABC Company were greatly strengthened as a
allows you to explain, restate, or clear result of our interview. I remain confident that my qualifications are a good match for your needs.
up any potential misunderstandings. During the interview, I especially enjoyed hearing about your strategic plan for the company and found
In addition, a well written thank you myself sharing your vision. You need someone capable of initiating change and effectively communicating
with members of the team, which is something I am able to perform. During my internship at XYZ
note shows that you are a professional Corporation, I worked closely with the management team to develop and improve company procedures.
I then trained the staff on the new processes. I was commended by my supervisor on my ability to
and gives you the ability to re- successfully communicate these changes to the team in a positive manner.
emphasize your qualifications, skills,
In addition to my qualifications and experience, I will bring to this position an excellent work ethic and
accomplishments and organizational fit. critical thinking skills. With the countless demands on your time, I am sure you require people who can be
trusted to carry out their responsibilities with minimal supervision.
A thank you letter should be no more
than one page in length and follow the Thank you for taking the time to speak with me. Please feel free to contact me if you need any additional
information. I look forward to hearing from you about this position.
below outline/format.
Sincerely,
C harlie Coyote
FIRST PARAGRAPH Charlie Coyote

The first paragraph should be used to thank


the interviewer for taking the time to meet

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EVALUATING JOB OFFERS


Receiving a job offer can be exciting, but be sure not to let your emotions tempt you into accepting a
position on the spot. Give yourself time to be certain this is the job for you. Even if the position is something
that you really want, take at least a day to be absolutely certain.

When evaluating job offers, there are several aspects to consider: and creative in the environment? What is the physical space
■■ Salary —When evaluating salary, be sure you are being like? Will you have a long commute to work? How much
realistic. Salary is impacted by many things. interaction will you have with your colleagues/supervisor?
■■ The Organization —What is their reputation? Do you ■■ The Position —What will your duties be? Will you enjoy
believe in what they do? What is the culture like? Do you them? How much responsibility will you have? Will you face
feel as though you will fit in? Are there opportunities for challenges? Will you have the opportunity to expand your
professional development or continuing education? What sort skill set?
of training program is offered? Will you have job security?
Regardless of which position you select, don’t ever renege on a
Opportunities for advancement? How many hours per week
job offer. Be sure the first time. Once the offer is accepted, notify
will you be required to work?
any other employers with whom you are in discussion with and
■■ The Location and Environment—Will you have to relocate? inform them that you are no longer a candidate. Cancel any
What is the city like? Do you know anyone? What will the upcoming interviews by courteously explaining that you have
work environment be like? Will you be able to feel productive accepted another job offer.

SAMPLE LETTER ACCEPTING AN OFFER SAMPLE LETTER REJECTING AN OFFER

111 Main Street 111 Main Street


Vermillion, SD 57069 Vermillion, SD 57069

April 11, 2014 April 11, 2014

Ms. Jane Doe Mr. Robert Smith


Director of Marketing Associate Director
ABC Company 123 Corporation
123 Pine Street 111 North Street
Rapid City, SD 57701 Rapid City, SD 57701

Dear Ms. Doe: Dear Mr. Smith

I am happy to accept your offer to join the ABC Company’s Thank you for your offer for the position of research assistant
new product development department. with the 123 Corporation. After much consideration,
however, I have decided to accept a similar position at
Thank you for your assistance with my questions about another firm. I believe this position will better fit my research
relocation to the Rapid City area; your help will make my interests and more closely align with my future goals.
transition a smooth one. As we discussed, I will report
to your office on June 1, eager to contribute to the new I want to thank you again for the time you spent with me
product development team. during my office visit last month. I appreciate your interest in
me, and I enjoyed learning more about your organization.
Sincerely,
Sincerely,
C harlie Coyote
Charlie Coyote C harlie Coyote
Charlie Coyote

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Consider
Graduate or
Professional
School
CONSIDER GR ADUATE OR PROFESSIONAL SCHOOL

APPLICATION PROCESS
Am I Ready? How to Get Started
The decision to attend graduate school will be dictated by your Ideally, your focus on the graduate school application process
individual situation. Have you had an enriching undergraduate should start at least one full year in advance of when you would
experience to feel confident about choosing your field of expect to see yourself beginning the graduate program. To begin,
graduate interest? Have these experiences also resulted in feeling you must identify your interests. Although you may be sure you
not only competitive in the admissions process but competent want to continue your education, you may not know how your
about pursing graduate study? Do you have the motivation and interests are defined by the various graduate programs. Advisors
commitment to engage in a course of study that will involve at from the Academic & Career Planning Center are available to
least two years at the master’s level to an average of 5-6 years assist you with this process.
(variable) at the Ph.D. level? If you are hesitant to respond,
Once your interest is decided, you need to identify programs
you may find that you would benefit more from working first
where you would like to apply. There are several online
to assess your career goals as well as to further develop your
resources that make this easy. The Peterson’s Guide to Graduate
experiences. Simultaneously, you may consider some additional
and Professional Programs contains information about each
coursework to bridge your interests, especially if choosing a
institution, including contact information. It can be found
course of study different from your bachelor’s degree or if you
online at http://www.petersons.com.
are concerned about the strength of your undergraduate record.
However, if the answer to these questions is YES, then consider The GRE search service is a computer based search service
applying to graduate programs so you can start immediately that matches prospective graduate students with participating
after you complete your bachelor’s degree. graduate schools. This service is free and you may register by
completing the registration form found on the GRE website at
http://www.ets.org/gre.
Additional online resources are www.gradschools.com and
www.princetonreview.com/grad-school.
Watch for information each fall regarding USD’s Career and
Graduate School Fair. Representatives from graduate programs
visit our campus to recruit students. This fair is a great
opportunity for you to obtain first hand information on the
schools of your choice.
It’s also a good idea to consult with your faculty advisor and/or
professors in your area of interest. Faculty may be able to provide
suggestions about schools to consider as well as some important
information about the reputations of the school or the quality of
the faculty teaching there. Graduate students who are currently
enrolled in programs are also a valuable source of information.
Since they have recently gone through this process, they may be
able to share their experiences with you.

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CONSIDER GR ADUATE OR PROFESSIONAL SCHOOL

APPLICATION PROCESS
Typically, graduate schools will evaluate you in five different areas: grade point average, test scores, letters
of recommendation, statement of purpose, and experience. Each institution’s departmental faculty decides
on admission requirements for its prospective students. Therefore, you may find other factors taken into
consideration (e.g. personal interviews, writing samples or portfolios).

1. GRADE POINT AVERAGE (GPA) 5. EXPERIENCE


The GPA is a standard estimate of your aptitude to be Admissions committees are interested in knowing how much
academically successful in graduate school. GPA’s are calculated and what types of experience you have had in your field. The
in a number of ways: cumulative, last 60 semester credits earned, place to discuss your experience is in the statement of purpose.
or by major. You will need to check with individual institutions You might include internships, independent study, research
to see how they handle GPA calculation. experiences, applicable employment, summer internship
programs, laboratory/field assignments, etc. Such opportunities
2. TEST SCORES demonstrate that you have the experiences and commitment
necessary as you pursue your professional goals.
Most graduate programs are going to require some sort of
entrance exam. The Graduate Record Exam (GRE) is required
by most universities in the United States. It is used not only
for the purpose of admissions, but is sometimes also used
(in conjunction with other criteria) to award fellowships,
teaching assistantships and/or research assistantships. Other
common exams that are required, depending on the type of
program you are applying to are: Law School Admission Test
(LSAT), Medical College Admission Test (MCAT), Graduate
Management Admission Test (GMAT), Dental Admission Test
(DAT), and Optometry Admission Test (OAT). Acceptable
scores on each of these exams will be determined by the
individual program for which you are applying.

3. LETTERS OF RECOMMENDATION
Letters of recommendation are very important in the application
process. Typically you will need to contact three letter-writers.
Depending on the requirements of the program to which you are
applying, letters may come from faculty, internship supervisors,
employers, and others who can confidently discuss your potential
for graduate level work.

4. STATEMENT OF PURPOSE
The statement of purpose (sometimes referred to as the ‘essay’
or ‘statement of professional goals’) is your opportunity to state
who you are, discuss experiences you have had in your field that
have confirmed your interest in graduate school, and explain your
professional goals. The statement is typically 2-3 pages (typed,
double spaced) and should be an essay of the highest quality.

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TIMELINE FOR APPLYING


Sophomore Year Senior Year
or as soon as possible
OCTOBER
■■  ink about your goals and whether or not Graduate School
Th
is right for you. ■■  ake admission tests and request that your scores be sent to
T
appropriate schools.
■■ Focus on earning the best possible GPA.
■■  omplete your personal statement and have it reviewed by a
C
■■  rite your resume, and review your accomplishments.
W
faculty member or advisor.
Are there areas you can improve (research, presentations,
leadership, volunteerism, academic accomplishments?) ■■  equest letters of recommendation (attach a copy of your
R
personal statement).
■■ S tart researching graduate programs. Petersons Guide (http://
www.petersons.com), the GRE Search Service (http://www. ■■ Order transcripts from all post-secondary institutions.
ets.org/gre), Grad Schools.com (www.gradschools.com),
and the Princeton Review (www.princetonreview.com/grad- NOVEMBER (OR EARLIER)
school) are some online resources.
■■ Complete application forms (do a draft first!).
■■  egin browsing through the websites of graduate programs
B
of interest to you. See what research is being done at each DECEMBER
school where you have an interest and what the professors
have published. ■■  ake copies of all application pieces for your records. Mail
M
applications (if not web-based) one month in advance of the
application deadline (pay close attention to instructions).

Junior Year
JANUARY
■■  eet with faculty members in your department to discuss
M ■■  heck with schools to verify that your letters of
C
possible programs to consider. recommendation and transcripts have arrived to complete
■■ I dentify which admissions test you may need to take (ie: your application by the deadline
GRE, GMAT, MCAT, LSAT, etc ). Take practice exams and
prepare by purchasing and studying a practice book. FEBRUARY
■■  ontact schools about setting up campus visits (this could be
C
SUMMER PRIOR TO SENIOR YEAR: done much earlier as well)
■■  ollect information from all schools that interest you. See
C
what financial aid, scholarships, and graduate assistantships APRIL
are offered. ■■ Mail acceptance forms and deposits.
■■ Review application deadlines for each program of interest. ■■  otify schools that you will not be attending after making
N
■■ Determine the list of schools to which you will apply. your decision.
■■ S end thank you letters to the writers of your letters of
recommendation. Inform your advisor of your decision.

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WRITING A
PERSONAL STATEMENT
Things to consider
The personal statement is your opportunity to sell before writing:
yourself in the application process. It generally falls into
■■  hat’s special, unique, distinctive, and/or impressive
W
one of two categories:
about you or your life story?
1. The general, comprehensive personal statement: ■■  hat details of your life (personal or family problems,
W
This allows you maximum freedom in terms of history, people or events that have shaped you or
content and is the type of statement often prepared for influenced your goals) might help the committee
standard medical or law school application forms. better understand you or help set you apart from other
applicants?
2. The response to very specific questions:
■■  hen did you become interested in this field and what
W
Often business and graduate school applications ask
have you learned about it (and about yourself ) that has
specific questions that your statement should address.
further stimulated your interest and reinforced your
Some business school applications favor multiple
conviction that you are well suited to this field? What
essays, asking for responses to three or more questions.
insights have you gained?
■■  ow have you learned about this field—through
H
classes, readings, job shadows, seminars, work or other
experiences, or conversations with those in the field?
■■ I f you have worked a lot during your college years, what
have you learned (leadership or managerial skills, for
example) and how has that work contributed to your
growth?
■■ W hat are your career goals?
■■  re there any gaps or discrepancies in your academic
A
record that you should explain?
■■  ave you had to overcome any unusual obstacles or
H
hardships in your life?
■■  hat personal characteristics do you possess that would
W
improve your prospects for success in the field? Is there
a way to demonstrate or document that you have these
characteristics?
■■  hat skills (for example, leadership, communicative,
W
analytical) do you possess?
■■  hy might you be a stronger candidate for graduate
W
school (and more successful in the field) —than other
applicants?

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PERSONAL STATEMENTS/
GENERAL ADVICE
ANSWER THE QUESTIONS THAT ARE ASKED TELL WHAT YOU KNOW
If you are applying to several schools, you may find questions The middle section of your essay might detail your interest
in each application that are somewhat similar. Do not use the and experience in your particular field, as well as some of
same statement for all applications. It is important to answer your knowledge of the field. Be as specific as you can in
each question being asked, and if slightly different answers are relating what you know about the field and use the language
needed, you should write separate statements. In every case, be professionals use in conveying this information. Refer to work
sure your answer fits the question being asked. experiences, research, classes, conversations with people in
the field, books you have read, seminars, or any other source
TELL A STORY of specific information about the career. Explain why you are
suited for it.
Think in terms of showing or demonstrating through concrete
experience. One of the worst things you can do is to bore the
DON’T INCLUDE SOME SUBJECTS
admissions committee. If your statement is fresh, lively, and
different, you will be putting yourself ahead of the pack. If There are certain things best left out of personal statements.
you distinguish yourself through your story, you will make For example, references to experiences or accomplishments
yourself memorable. in high school or earlier are generally not persuasive because
they are outdated. Do not mention potentially controversial
BE SPECIFIC subjects (e.g., controversial religious or political issues).

For example, do not state that you would make an excellent


DO SOME RESEARCH, IF NEEDED
doctor unless you can back it up with specific reasons. Your
desire to become a lawyer, engineer, or whatever should be If a school wants to know why you are applying to it rather
logical, the result of specific experience that is described in than another school, do some research to find out what sets
your statement. Your application should emerge as the logical your choice apart from other universities or programs. If the
conclusion to your story. school setting would provide an important geographical or
cultural change for you, mention that.
FIND AN ANGLE
WRITE WELL AND CORRECTLY
If you are like most people, your life story lacks drama, so
figuring out a way to make it interesting becomes the big Be meticulous. Type and proofread your essay very carefully.
challenge. Finding an angle or a “hook” is vital. Adhere to stated word limits.

CONCENTRATE ON YOUR OPENING PARAGRAPH AVOID CLICHÉS


The lead or opening paragraph is generally the most Medical school applicants who write that they are good
important. It is here that you grab the reader’s attention or at science and want to help other people are not exactly
lose it. This paragraph becomes the framework for the rest of expressing an original thought. Stay away from often-repeated
the statement. or tired statements.

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PERSONAL STATEMENT
Sample 1
As a double major in Anthropology and Psychology at the University of South Dakota, I have gained a strong background
in both fields. My background is especially strong in physical anthropology, my primary field of interest. Physical anthropol-
ogy consumes my life; I do not study it because I find it somewhat interesting but because I am devoted to it; I want to make
it my life. In addition to maintaining a high GPA throughout my college career, and making the Dean’s list several times, I
have also worked hard as a supervisor at ABC Pharmacy for the past five years. Working my own way through college not
only demonstrates my determination to gaining a high quality education and the seriousness with which I treat academics,
but also attests to my leadership ability, maturity, and responsibility, both as a supervisor and as a student.

My primary goal in applying to your graduate program is to prepare myself for a career in forensic anthropology. Interest-
ed in furthering the current body of research and in improving techniques used in the identification of human remains, I am
very committed to pursuing forensic anthropology and believe your graduate program in anthropology will provide me with
an excellent foundation in the area of physical and forensic anthropology. With a Master’s degree and Ph.D., I will be well
prepared to lead a very promising career. While I have no doubt that the program will push me to my limits, I am confident
that I can face the rigorous challenges posed by graduate study and thrive under the demanding environment that advanced
studies entail.

From my transcripts, you will see that not only am I a well-balanced student, I actually thrive in rigorous, upper level
courses. Armed with the confidence that I can excel at difficult courses, I believe I can achieve the highest level of success and
satisfaction by taking the most demanding graduate program available.

In addition to my ability to excel in the classroom, I have demonstrated a proficiency in all aspects of conducting research.
Research has become a fundamental part of my college career, and I hope it will become the primary component of my fu-
ture. As a sophomore, I designed a research project entitled “Grooming and Affiliative Behavior in Three Species of Non-Hu-
man Primates” under the guidance of Dr. John Doe in the Anthropology Department at USD. My research proposal gained
approval from the Institutional Research Committee at USD and at the Great Plains Zoo where the three species of non-hu-
man primates (Gibbons, Sakis, and Lemurs) included in my study are kept. In addition to writing a successful research pro-
posal, I also wrote and received a small funds grant from the University of South Dakota in order to conduct my research. By
being intimately involved in every aspect of research, from proposal and grant writing to data collection and analysis, I have
learned what it takes to be a researcher, but more than that, I have learned how fulfilling and interesting research can be.

In the spring of 2015, I will be presenting my results at a poster presentation at the University of South Dakota, and
am planning to eventually publish my findings. Not only has this experience shown me that I am capable of excelling in
conducting research, but it has also allowed me to develop a love for the hands-on learning that is so crucial to successful
research. In my final semester at USD, I will be participating in an ongoing research project concerning brain function and
attention span under the direction of Dr. Charlie Coyote, a professor in the psychology department at USD. This project
will undoubtedly further advance my academic skills and reinforce my passion for research.

Physical anthropology is more than just my primary area of education; it has also become my hobby and lifestyle. The
questions posed and answered via the study of physical anthropology have fascinated me for a very long time and have
stimulated me to ask and seek to answer further questions. With my mind set on the very specific goal of preparing myself
as excellently as possible for a future in the field of forensic anthropology, I am fully confident that I will not only be able to
fulfill my dream, but to contribute substantially to your graduate program as well.

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PERSONAL STATEMENT
Sample 2
“Go face the force of the wind, and fight the slash of the of the Economic Growth Model, which focused on the modeling
rain, the palm of your hands will thicken, the skin of your cheeks of economic growth by applying differential equations of math-
will tan, but you will walk like a man.” This is the motto that ematics. My sound ability in programming was fully manifested
has always endowed me with important inspirations, whether on in compiling codes. My involvement in this undertaking not only
the occasion when I led my college basketball team to win the deepened my understanding of mathematics, but also perfected
championship by scoring the winning goal minutes before the my computer techniques. This project was awarded a second
referee blew his whistle at the end of the match, or on hundreds place prize at a Mathematical Modeling Competition among the
of occasions when I compiled computer programs to realize my colleges and universities in the Midwest.
mathematical conceptualizations. This remark has become a Another thing that I like to do in my spare time is learning
constant source of motivating force that has infused into me the both hardware and software computer skills. So far, I have passed
energy to forge ahead relentlessly. This determination is reinforced the Grade III Computer Test and Intermediate Level Programmer
by the words uttered by Maximus, the protagonist in the Holly- Test, achieving qualification certificates from large international-
wood movie Gladiator, on his horse before the battle: “What we ly-established software and hardware companies such as MICRO-
accomplish today will resound with rotundity in the SOFT, CISCO, SUN, and GIGABYTE. During the two years
eternal future.” in which I acted as chairman of the Computer Association of our
I cultivated an intense interest in mathematics as early as university’s Student Union, I organized several major campus
elementary school. Sometimes termed as the “gymnastics of events in which, by exercising my special talents in computer
logical thinking,” mathematics naturally became my central focus technology, I launched computer training programs to students of
of study as I achieved consistently exceptional scores in every non-computer majors. Within a short period of time, the associ-
final-term examination, earning the nickname of “mathematics ation developed into one of the largest student organizations on
prodigy.” At middle school, I represented my school to partici- campus and under my leadership more than 400 members devot-
pate in the national Mathematics Olympics Competition to win ed themselves to honing their computer skills. Besides enhancing
a second-class award. As soon as I had access to a computer in my organizational capability and my leadership, I was awarded the
middle school, I became enchanted with the computer programs honor of the Outstanding Student Organization Leader, an honor
that possessed equal logical beauty as the mathematics vocabulary which made me very proud of myself.
and language. Consequently, when I entered the University of I have also attended many off-campus seminars and press
South Dakota where I studied in the Department of Mathematics conferences at product and technology promotions, which
and Computer Science, I felt as if plunging into a vast reservoir prompted my interest in multimedia and Internet technologies. I
of knowledge that allowed me to absorb precious learning to am fascinated by the field of data compression and decompression
my heart’s content. Not satiated by the theories of mathematics by means of optimized algorithms, a field of research in which lies
taught in class, I attended many courses in computer theories and the ultimate solution to the obstacle in data transmission. I am
application as my subsidiary program, courses that included Data soberly aware that I am bound to encounter a series of challeng-
Structure, Operation Systems, Assembler Language like Pro- es and difficulties in my future academic pursuit abroad. I have
gramming with C Language, Multimedia & Internet Technology, to learn a great variety of theories and knowledge in my chosen
and Mathematical Analysis. Those courses helped to develop my field on one hand and to face fierce competitions on the other.
enthrallment with abstract symbols, figures, vocabulary It is conceivable that I will come under significant psychological
and language. pressure. But I am equally convinced that, by availing myself of
Although mathematics as a specialized subject is a purely the excellent intellectual environment and lab facilities of your
theoretical discipline, I paid much attention to the improvement esteemed university and closely following and grasping the most
of my ability to apply mathematics to the solution of practical sophisticated computer technology, I will be able to achieve
problems. In my spare time, I liked to study mathematical models constant improvement of my abilities on both the theoretical and
and algorithms, trying my hands at their realization by compiling practical levels. Like Maximus, I have the implicit faith that the
some computer programs. Two classmates and I formed a math- efforts that I undertake today will “resound” with lasting echoes in
ematical model construction team and we researched the subject my future.

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GRADUATE PROGRAM
INTERVIEWS
Not all graduate programs interview, but be prepared for the possibility, especially if you’re applying for a
slot in a particularly competitive program or field. The purpose of the interview is to allow the admissions
committee to meet you in person and get to know you better. They want to establish that you are
mature, have strong interpersonal skills, interest, and motivation to succeed. They will be interested in
whether you can manage stress well and think on your feet. A candidate who appears to be a good
match for a program on paper may not be such a great fit in person. The interview is also your chance to
evaluate the program. During the interview, you’ll also have an opportunity to see the campus and meet
faculty and students to determine if the program is a good fit for you.

What to Expect During the Interview


The format of the interview is going to depend on the program. ■■ Remember your goals during your interview.
Some programs will use in-person one-on-one or panel
■■ Be sure to convey your interest, motivation and professionalism.
interviews with faculty. Others may utilize group interviews with
multiple candidates. The interview may be a 30-minute sit down, ■■  ather the information you need to determine if the program
G
or it could involve several days of activities. is a good fit for you.
During an interview, you will want to demonstrate your ■■ I f you have the opportunity to meet with students in the
listening skills without monopolizing the conversation. Don’t program, ask questions to garner what they really think
expect the interviewer to remember anything in your file, so be about their advisors and the program. Ask what they like
prepared to discuss in depth your experiences, strengths and best/least about the program.
professional goals.
■■  on’t underestimate the potential influence of current graduate
D
students. Present your best side because current graduate
students may be in a position to help or hurt your application.
How to Prepare
■■ S ome interviews include social events like parties. Don’t
■■  o your research. Learn as much as you can about the
D drink too much (even if others do). Remember that even
program and college. Be familiar with the research interests though it seems like a party, it’s an interview. Assume that
of the faculty. you’re being evaluated at all times.
■■  eview your interests, goals, and qualifications. Be prepared
R
to sell yourself and discuss why you are a good match for
the program. What do you have to offer? What can you
contribute to their graduate program and research? Why
should they accept you? What skills do you bring that will
help a professor advance in his or her research?
■■  nticipate questions that you might be asked and rehearse
A
your answers.
■■ Prepare questions to ask.

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SAMPLE GRADUATE SCHOOL


ADMISSION QUESTIONS
01. Why do you want to be a ___________________? 21. What do you see yourself doing in 10-15 years from now?
02. What do you do in your spare time? 22. Why do you think this will be a rewarding field to enter?
03. What stimulated your interest in this field? 23. W hat aspects of your life’s experiences do you think make
you a good candidate for this program?
04. If your best friends were asked to describe you, what would
they say? 24. W hat life experiences have you had that have made you a
better person?
05. What do you intend to gain from an education in this field?
25. What accomplishments are you most proud of?
06. What can you contribute to this field?
26. W hat observation in this field of work has had the most
07. What ethical standards will you promote in this field?
influence on your decision to enter the field?
08. What do you think about (current hot topic in field)?
27. D
 escribe some of your most challenging and enjoyable
09. Why do you think so many people want to go into this field? observations?
10. Th
 ere are 1,000 applicants as qualified as you. Why should 28. With what population do you anticipate wanting to work?
we pick you?
29. W
 hat have you done to assure yourself that this field is a
11. W
 hat communication skills are important for someone in good fit for you?
this field?
30. How well do you work in groups? Can you give an example
12. W hat steps have you taken to acquaint yourself with what a of a time when you took charge of a group?
_______________ does?
31. H
 ow would you handle a non-compliant patient or a
13. What do you think is the most pressing issue in this field today? difficult client?
14. This program is known for its rigor. How will you handle 32. W hen is a time when you have had a lot on your plate and
the stress? how did you handle it?
15. What will you do if you don’t get into this school? 33. What is your definition of a professional?
16. W hat are your positive qualities and what are 34. W hat is the most difficult decision you’ve had to make and
your shortcomings? how did you arrive at your decision?
17. What is your relationship with your family? 35. Describe a time when you had to overcome a challenge?
18. How do you think your role as a ___________________ 36. When did you have to do something you did not agree with?
fits in with your role as a member of the community?
37. C
 an you explain why some of your prerequisite grades are a
19. What are your weaknesses? bit lower than others?
20. W hat are the best and worst things that have ever happened 38. What will you do if you are not admitted to this program?
to you?

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Prepare for
Life After
Graduation
PR EPA R E FOR L IFE A F T ER GR A DUAT ION

SALARY EXPECTATIONS
AND BENEFITS
Salary is influenced by many different factors, including the current economy, the industry, type of employer,
geographic region as well as your specific education, experience, and skill set. There are numerous resources
available to help you research salaries. Keep in mind that your salary is not merely a dollar amount. Your
salary will include a benefits package as well. You should also consider future earnings potential.

Salary Resources What are benefits?


The following resources can assist you to evaluate salary Benefits are a form of compensation package over and above your
information: salary. Some common benefits are:
■■ Bureau of Labor Statistics ■■ Paid time off for sick days, vacation days, or personal leave
http://www.bls.gov/bls/wages.htm
■■ Health insurance
Extensive information on national, regional, and state
salary information. ■■ Paid prescriptions
■■ Salary Expert ■■ Life insurance
http://www.salaryexpert.com
Basic salary reports for free. You can also get cost of ■■ Dental insurance
living reports. ■■ Vision insurance
■■ Salary.com ■■ Disability insurance
http://www.salary.com
Salary wizards, benefits wizard, and cost of living analysis. ■■ Retirement benefits (401K plan or a pension)
Site also includes articles on topics such as salary negotiation ■■ Flexible spending accounts
and how to ask for a raise
■■ S ome employers may even offer relocation
assistance, legal assistance, counseling services,
childcare benefits, or employee discounts.

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PR EPA R E FOR L IFE A F T ER GR A DUAT ION

THE ART OF NEGOTIATION


Now that you’ve been offered the job, the last step is to negotiate the salary and other benefits. Your goal is
to determine what you are worth to this employer in this specific position at this point and time. You need to
be negotiating around the current market. To successfully negotiate a salary that you and the employer are
both comfortable with, follow these steps.

Step 1 Step 5
PREPARE YOUR NUMBERS MAKE SURE YOU ARE IN THE RIGHT
Know what your bottom line is. Ask yourself, “if they can POSITION TO DISCUSS SALARY
only pay me $________, would I still take the job?” Avoid discussing salary until you have been offered the
position. If asked during an interview about your salary
requirements, you can say something like, “I’d really like to
Step 2 hear more about the opportunity before we discuss salary”
or “Is there an established salary range for this position?” If
KNOW THE MARKET
they insist, give a range, established from your research.
Know what other employers pay for someone with your
qualifications for comparable work, and be realistic. There are
numerous online resources that will give you information on salaries Step 6
for various careers. This will give you your “target” or “desired
number”—the high end of the range that you would consider. BE ENTHUSIASTIC, BUT NOT HASTY
Show your appreciation for the job offer, but don’t be
Research market salaries for the geographic area in
afraid to ask for a day or two to consider the offer.
which you are searching, as well as for the industry,
type of position, and level of experience.

Step 7
Step 3 IF YOU CHOOSE TO NEGOTIATE, PREPARE YOUR
CONSIDER OTHER BENEFITS COUNTER OFFER AND BE NICE ABOUT IT.

Are there other benefits that are important to you which may Have a response prepared that highlights the skills and
be part of the compensation package (ie: vacation, insurance, contributions you will be bringing to the organization, and
retirement account contributions, holiday pay, etc.)? discuss your research findings. “I believe a salary of $________,
along with your generous benefits package is more in line
with the experience and skills that I bring to this position”
Step 4 Practice delivering your counteroffer, just as
you would practice interviewing.
CONFRONT YOUR FEARS
It is normal to be nervous about the aspect of negotiating a salary.
Most individuals are worried they will lose an offer, or that they
will negotiate poorly and be taken advantage of. These concerns are
normal; however, you can overcome your fears by being prepared.
You want to be paid fairly so you enjoy your work and feel valued.
The employer wants to pay what they can afford to best manage
the economics of the business, but also pay employees fairly so
morale is high and their reputation is good in the marketplace.

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PR EPA R E FOR L IFE A F T ER GR A DUAT ION

YOUR TRANSITION FROM


BACKPACK TO BRIEFCASE

Job Success Factors Email Etiquette


A successful career requires effective job performance, and Your friends may get a kick out of your smiley faces and may
certain traits are associated with high performance employees: have no trouble understanding your shorthand (LOL) but when
you get to the workplace, those things must change.
■■ Having a positive attitude
■■ Keep your emails brief and to the point. Use bullets.
■■ Demonstrating the ability to work well with the team
■■  o crazy fonts. Use something conservative like Times
N
■■ Fitting in with co-workers and the culture of the organization
New Roman.
■■ Showing initiative and follow through
■■ DON’T USE ALL CAPS and don’t overuse punctuation!!!
■■ Accepting criticism and guidance
■■ Proofread, proofread, proofread
■■  ontinually developing new skills and knowledge and
C
■■ Use “Reply All” sparingly.
keeping current in the field
■■  o not use your work email for personal reasons and stay
D
■■ Using effective problem–solving and decision–making skills
off of your personal email (and your Facebook and Twitter)
■■ Exhibiting professionalism while at work.

20 Tips for Getting Promoted

01. Arrive early 08. Don’t be afraid to make decisions 14. Respect organizational norms
02. Dress appropriately 09. G
 ive credit to coworkers 15. Don’t be a clock watcher
when appropriate
03. Find a mentor 16. Keep personal business out of the office
10. Accept responsibility for mistakes
04. Help out coworkers 17. Don’t gossip
11. A sk for feedback on performance
05. Take on extra duties 18. Set high goals
12. K now what is expected of you
06. Complete tasks on time 19. Be a pleasure to work with
13. Act professionally
07. Stay current in your field 20. Minimize complaining

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PR EPA R E FOR L IFE A F T ER GR A DUAT ION

PROFESSIONAL ETIQUETTE
You may have the academic knowledge and skills to have been offered the job, but do you have the
professional etiquette skills to be successful in the position? Not knowing proper etiquette could damage
your image and jeopardize personal and business relationships.

MEETING AND GREETING EATING


■■  aking a good first impression is critical. That begins with
M ■■ Don’t begin eating until everyone at the table has been
a good handshake and a smile. A firm handshake indicates served.
that you are confident and assertive. A limp handshake sends ■■ Use good posture, sitting up straight.
the message that you are not interested or lack confidence.
A handshake that is too firm may demonstrate that you are ■■ Keep your elbows off of the table.
aggressive or controlling. ■■ Bring food to your mouth, not your mouth to the plate.
■■ I n addition to a firm handshake, be sure to use good eye ■■ Try to eat at the same pace as everyone else.
contact when meeting people, and smile. Always rise when ■■ S ilverware—start with the implement farthest from the plate
introducing or being introduced to someone. and work inward (ie: the fork farthest from your plate is your
salad fork). A dessert fork/spoon may be placed above your
DINING plate.
■■  ait to sit until the host/hostess sits or indicates where he/
W ■■  rink from the glass to the right of your plate. Your bread
D
she would like you to sit. plate will be to the left.
■■  lace your napkin in your lap. You will place it beside your
P ■■ Season food only after you have tried it.
plate when you are finished eating.
■■  ass all items to the right. If an item has a handle, pass
P
■■  on’t order anything that is too messy or difficult to talk
D with the handle facing the individual.
while eating.
■■ Don’t chew with your mouth open.
■■  fter you have decided what you will order, close your menu.
A
That will signal to the server that you are ready to order.

ADVERTISER Good Samaritan Society . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21


First Dakota National Bank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
INDEX LifeScape. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
HeartPrint Home Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

The University of South Dakota would like to thank


the above sponsors for making this publication possible.

USD CAREER PLANNING GUIDE 65


ACADEMIC & CAREER
PLANNING CENTER
605-677-5381 ■ advising@usd.edu ■ www.usd.edu/advising

ACADEMIC CAREER
PLANNING PLANNING
■■ General academic advisement ■■ Self Exploration:
Interest, skill, and values assessments
■■ Major/minor exploration, declaration, or change
■■ Establish career goals
■■ First Year Experience seminars
■■ Internship/Job Search Process
■■ Tutoring
■■ Resume/Cover Letter Writing
■■ Supplemental Instruction
■■ Interviewing Skills
■■ Learning Specialist
■■ Career Fairs
■■ Support for students on academic probation
■■ On-Campus Interviews
■■ Transfer information
■■ Graduate School Application Process
■■ Graduation requirements
■■ Course Offerings
■■ Academic procedures and policies
›› A&S 101: Career Exploration
■■ Assistance with Proficiency Exam
›› A&S 301: Job Searching in the 21st Century
›› A&S 494: Internship

Omaha Print/1K/$4.10pc Printed on recycled paper.

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