TRBOnet PLUS

Quick Start Guide

Version 6.1

USA Office Sales

Neocom Software EMEA: +44 203 608 0598 www.trbonet.com
150 South Pine Island Rd., Suite 300 Americas: +1 872 222 8726 info@trbonet.com
Plantation, FL 33324, USA APAC: +61 28 607 8325
Notices
This document is for informational purposes only. Neocom Software offers no
warranties, express or implied, in this document.
Neocom and the Neocom logo, TRBOnet and the TRBOnet logo are either
registered trademarks or trademarks of Neocom Software, Ltd.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are
trademarks or registered trademarks of Motorola Trademark Holdings, LLC.
Intellectual property rights protect the voice coding technology embodied in this
product including patent rights, copyrights and trade secrets of Digital Voice
Systems, Inc. This voice coding technology is licensed solely for use within this
communications equipment. U.S. Pat. Nos. 6,199,037, 5,870,405, 5,754,974,
5,664,051, 5,630,011, 5,517,511, 5,491,772, 5,247,579, 5,226,108, 5,226,084,
5,216,747 and 5,081,681.
Microsoft, Windows, SQL Server and the .NET logo are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or
other jurisdictions.
Other product or company names mentioned herein may be trademarks of their
respective owners.

© 2022 by Neocom Software, Ltd. All rights reserved.

This document was last revised on August 16, 2022.

 Contents
1 Introduction ....................................................................................................................... 1
1.1 About This Guide .................................................................................................... 1
1.2 About TRBOnet by Neocom Software .................................................................. 1
2 Hardware and Software Requirements ........................................................................... 2
3 TRBOnet PLUS Software and Dependencies Installation .............................................. 3
3.1 Installing Microsoft SQL Server............................................................................. 3
3.2 Installing .NET Components .................................................................................. 3
3.3 Installing TRBOnet PLUS........................................................................................ 3
4 Initial TRBOnet Configuration .......................................................................................... 6
4.1 Creating New TRBOnet Database ......................................................................... 6
4.2 Installing TRBOnet Service .................................................................................... 7
4.3 Connecting TRBOnet Server to Master Repeater ................................................ 8
4.4 Connecting Dispatch Console to Server............................................................. 10

ii
TRBOnet PLUS – Quick Start Guide

1 Introduction
1.1 About This Guide
This document is intended for MOTOTRBO radio network administrators
responsible for the dispatch operations. It provides guidance on the
installation, configuration, and maintenance of the TRBOnet Server and
Dispatch Console applications.

1.2 About TRBOnet by Neocom Software

TRBOnet is a suite of professional applications for dispatch centers of
MOTOTRBO™ radio networks developed by Neocom Software since 2008.
TRBOnet manages voice, text and data communication paths to network
endpoints and provides a unified graphical dispatcher workbench interface for
all the messaging and workforce orchestration tasks. Recognized as the Best
Radio Application Partner by Motorola Solutions, TRBOnet enjoys a proven
track record of success in business-critical radio network deployments
worldwide.
The TRBOnet family of products deliver:
 Flexible, connection type independent cross-patching of subscriber
groups, both preconfigured by network designers and improvised by
dispatchers with a drag-and-drop ease.
 Extensive connectivity options for any mode MOTOTRBO networks
with public phone, SIP and private VoIP interconnects, SMS and email
gateways, intercom among multiple dispatchers.
 Comprehensive location awareness features which include
integration with a variety of online and offline map providers, indoor
positioning, geofencing, route and speed control and GPS event-
driven workflows.
 Support for communication scenarios typical for key vertical markets,
such as ‘lone worker’ monitoring, site alarms, job ticketing, RFID
integration, field device telemetry collection and many others.
 Full audio and activity logging complemented by a rich set of
configurable built-in reports.

1.2 About TRBOnet by Neocom Software 1

 2 Hardware and Software Requirements
TRBOnet Server/Agent with IP connection only

Voice Channels 4 8 16 24 24+

Intel Core Intel Core Intel Core i7, 6 Contact

CPU Intel Core i7, 4 Cores
i5 i5 Cores technical
Memory 2 GB 4 GB 4 GB 8 GB support

HDD 2 GB for installation files, +1 MB per 1 minute of voice recording

Sound Card No

Windows 10/11, Windows Server 2016/2019/2022

Supported OS Note: Windows Server 2016/2019/2022 requires Desktop Experience

Role/Feature installed.

Software .NET Framework 4.8, MS SQL Server 2016 or higher

TRBOnet Server /Agent with Control Stations

Control Stations 1 2+

CPU Intel Core i5

Memory 2 GB

HDD 2 GB for installation files, +1 MB per 1 minute of voice recording

Multi-channel Sound Card required;

Recommended:
Sound Card Integrated sound card can be used. 1. M-Audio Delta 1010 LT
2. Roland OCTA CAPTURE Hi-SPEED USB
Audio Capture

Additional
Devices Cable connector Motorola PMKN4016

Supported OS Windows 10/11

Software .NET Framework 4.8, MS SQL Server 2016 or higher

Dispatch Console

CPU Intel Core i5

Memory 4 GB

HDD 2 GB for installation files

Sound Card Yes

Display 1600x900 minimum resolution, 1920x1080 and higher resolution is recommended

Additional Devices Speakers and microphone, or headset; Imtradex devices are recommended

Supported OS Windows 10/11

Software .NET Framework 4.8

2 2 Hardware and Software Requirements

TRBOnet PLUS – Quick Start Guide

3 TRBOnet PLUS Software and Dependencies

Installation
TRBOnet runs on Microsoft Windows-based PCs. For the TRBOnet PLUS
Compatibility Table, see
https://trbonet.com/kb/trbonet-enterprise-plus-compatibility-table/

3.1 Installing Microsoft SQL Server

Download and install Microsoft SQL Server 2008 R2 or higher.
You can download and install either a full-featured MS SQL Server or an
Express edition of MS SQL Server. The Express edition of MS SQL Server is free;
however, it has some technical restrictions (maximum database size of 10 GB,
RAM usage, and others).
For example, Microsoft SQL Server 2008 R2 SP2 - Express Edition (which is free)
is available at:
http://www.microsoft.com/en-us/download/details.aspx?id=30438

Note: We recommend that you download a version of SQL Server

with Tools.

Select the 32-bit or 64-bit version depending on the underlying OS. Accept the
defaults for the setup.

3.2 Installing .NET Components

Windows 8 and later, as well as Windows Server 2012 and later, include the
required .NET 4.6 components as part of the operating system.
The .NET Framework redistributables are available from Microsoft at:
https://www.microsoft.com/en-
us/download/search.aspx?q=.net%20framework

3.3 Installing TRBOnet PLUS

• Contact Neocom Software to obtain the latest installation package of the
TRBOnet PLUS software, unzip, and run the setup file as a local
administrator.
• When the TRBOnet PLUS Setup wizard appears, click Next.
• On the End User License Agreement page, accept the terms of the
license, and then click Next.

3.3 Installing TRBOnet PLUS 3

 • On the Choose Setup Type page, click one of the following options:
 TRBOnet Dispatch Console
Choose this option to install only TRBOnet Dispatch Console on your
computer.
 TRBOnet Server and Dispatch Console
Choose this option to install both TRBOnet Server and
TRBOnet Dispatch Console at once on your computer.
 Custom
Choose this option to select from the list one or more components to
be installed.

For example, you may install only TRBOnet Server Instance:

4 3 TRBOnet PLUS Software and Dependencies Installation

TRBOnet PLUS – Quick Start Guide

• Accept the defaults for the rest of the setup and complete the installation.

3.3 Installing TRBOnet PLUS 5

 4 Initial TRBOnet Configuration
After all the required software packages are installed, some settings need to be
configured. Follow the steps below to create a fully operational installation of
TRBOnet that is ready for testing.

4.1 Creating New TRBOnet Database

To start TRBOnet Server, click the corresponding shortcut on the desktop,
or click Start > All Programs > Neocom Software > TRBOnet Server x.x
• In the Configuration pane, select Database.

• In the Database pane, specify the following database-related settings:

 SQL Server
Enter the location of the Microsoft SQL Server name and instance. For
example, in the screenshot above, the default instance name of
Microsoft SQL Server Express installed on the local computer is shown.
 Database
Enter the preferred name of the TRBOnet database.
 Authentication
Select the authentication method for the TRBOnet database. The
default method is Windows Authentication.
 Login and Password
Enter a valid SQL Server login and password if the SQL Server
Authentication is selected for the database;
 Specify the path for database archives
Select this option, and in the corresponding Path box enter the full
path of the custom folder for database backups. Or, click the ellipsis
(…) button and in the Browse For Folder dialog box locate the
appropriate path.

6 4 Initial TRBOnet Configuration

TRBOnet PLUS – Quick Start Guide

 Use custom folder for audio files

Select this option, and in the corresponding Path box enter the full
path of the custom folder for audio recordings of the voice
calls/sessions. Or, click the ellipsis (…) button.

Note: If you don't specify folder paths for the database

archives and audio files, TRBOnet Server will use the
following default paths:
%ProgramData%\Neocom Software\TRBOnet PLUS\Backups -
for database archives.
%ProgramData%\Neocom Software\TRBOnet PLUS\Audio - for
audio.

 Use custom folder to store file attachments

Select this option, and in the corresponding Path box enter the full
path of the custom folder where text message attachments will be
stored. Or, click the ellipsis (…) button and in the Browse For Folder
dialog box locate the appropriate path.
• When you finish configuring the required database parameters, click
Create Database.
• After you create or upgrade a database, click Apply and then confirm to
restart TRBOnet Server.

4.2 Installing TRBOnet Service

• In the Configuration pane, select Service.

• In the Service pane, click Install Service.

4.2 Installing TRBOnet Service 7

 • Click the Start Service link that appears in the right pane.

4.3 Connecting TRBOnet Server to Master Repeater

Now TRBOnet Server must be joined to your radio network.
• In the Radio Systems pane, click Add.
Or, in the Configuration pane, right-click Radio Systems.
• In the drop-down menu, click Add MOTOTRBO System.

8 4 Initial TRBOnet Configuration

TRBOnet PLUS – Quick Start Guide

• In the Repeater pane, specify the connection parameters.

To ensure your connection parameters match the actual configuration of
your radio network, you may need to use Motorola CPS or Config Advisor
tools to determine the values. Contact your radio network administrator,
if you do not have this information.

 System Name
Enter a name for the repeater. This name will be displayed in the
Dispatch Console.
 TRBOnet Peer ID
Enter a Peer ID for TRBOnet Server. The Peer ID must be unique
among the repeaters in the radio system. Consult your radio network
administrator to enter the correct value.
 TRBOnet Radio ID
Enter the Radio ID, which is a gateway for voice and data. The Radio ID
must be unique in the radio system. Consult your radio network
administrator to enter the correct value. The recommended value is
64250.
 TRBOnet Local Port
Enter the local port number that will be used by TRBOnet Server to
establish connections for the repeater. Use unique port numbers for
each repeater connection if there are several repeaters connected.
 Master IP Address
Enter the Ethernet IP address of the repeater.

Note: This value is programmed for a repeater via

MOTOTRBO CPS, in Link Establishment>Master IP.

 Master UDP Port

Enter the UDP port number of the master repeater.

4.3 Connecting TRBOnet Server to Master Repeater 9

 Note: This value is programmed for a repeater via
MOTOTRBO CPS, in Link Establishment>Master UDP Port.

 Authentication Key
Enter the repeater's authentication key (if any).

Note: This value is programmed for a repeater via

MOTOTRBO CPS, in
Link Establishment>Authentication Key.

 System Type
From the drop-down list, select the system type.
 Test
Click this button to check the connection to your master repeater. If
the test is successful, you'll see information on the repeater you are
connected to, such as the serial number, firmware version, and other
relevant information.
 System Identifier
Leave this field blank.
 Use NAI Voice, Use NAI Data (MNIS and DDMS)
Leave these options unselected.
Click OK after entering all the required values. A confirmation dialog will
appear, prompting you to save the configuration and restart the TRBOnet
Server service. You can also restart the service manually.

4.4 Connecting Dispatch Console to Server

The console is a client application that must be connected to the server. When
you first launch Dispatch Console (Start > All Programs > Neocom Software >
TRBOnet Dispatch), a connection dialog is displayed. Enter the required
connection settings as explained below. If the Server is hosted on the same
computer, you can safely accept the defaults and click OK to connect.

Connect to:
• Address
Enter the IP address of the TRBOnet Server to connect to.

10 4 Initial TRBOnet Configuration

TRBOnet PLUS – Quick Start Guide

• Port
Enter the local port of the TRBOnet Server PC to accept connections from
Dispatch Console. The default value is 4021.
Authentication:
 Method
From the drop-down list, select the Authentication method:
• TRBOnet Authentication
Select this method to log on as a User registered in the TRBOnet
Dispatch Console Users list.
• Windows Authentication
Select this method to log on using the PC name. The system
automatically shows the PC name as a User Name.

Note: The Windows user must be registered in the TRBOnet

Dispatch Console Users list.

 User Name/Password
Enter the user name and password.
For the default Admin credentials (User Name and Password), consult
our support team.

Note: For security reasons, we strongly recommend that you

change the password for the administrator immediately
after the first login. For this, on the Tools menu, click
Change Password.

• Remember password
Select this option to have the Dispatch Console application remember
your password.
• Connect on startup
Select this option to launch Dispatch Console without having to type the
User Name and Password every time. Use this option if you regularly
connect to the same TRBOnet Server and your workstation is in a secure
location.

4.4 Connecting Dispatch Console to Server 11