How Apple Manages Productivity-1
How Apple Manages Productivity-1
How Apple Manages Productivity-1
Many people dream of working at Apple, and with good reason. In addition to discounts on its products,
Apple is consistently working to increase employee retention and prioritize its employees.
So how does Apple help its employees feel valued? One possibility is a strong performance management
process.
Unfortunately, Apple doesn't make it easy to emulate the process. The company keeps most of its
performance review system private, but they've shared a few secrets to give you some ideas for your
own performance management process.
Apple's performance management process relies on strong communication to create a picture of each
employee's contribution to the organization.
Apple's annual performance review process includes semi-annual reviews and annual reviews. Each
employee is reviewed by three or four supervisors, in addition to being reviewed by direct reports and
co-workers, making it a 360-degree process. This helps Apple get a more comprehensive view of each
employee's performance and provides new perspectives on how each employee impacts the business
and where improvements can be made.
Under this category, employees receive one of three ratings: Exceeded Expectations, Meets
Expectations, or Needs Improvement.
This not only helps employees understand how management and other team members view their
performance, but also helps HR identify employee skill gaps.
Managers can then work to help underperforming employees develop the skills needed to excel, or HR
can focus their efforts on recruiting new employees with skills current employees lack.
An employee's annual salary increase is directly linked to their performance review and ranges from 0-
8% of their current salary.
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Apple is reserved about its specific feedback practices, but based on our research, we've found that
feedback is a key component of Apple's performance rating system.
Apple includes ongoing feedback and employees receive feedback once a week. Whether feedback is
provided via review or written into their performance management system, ongoing feedback provides
insight into performance and helps Apple employees understand where they can improve their day-to-
day efforts.
Tiered Goals
Apple's performance management strategy focuses on how people achieve organizational goals through
the use of tiered objectives.
Tiered goals start with the main vision of the organization and are reinterpreted for each department
and employee to ensure individual and team performance is aligned with those goals.
Communication, employee engagement, and high levels of performance are critical to Apple's
performance management process.
Your strategy sounds good on paper, but only Apple employees can tell us whether this method actually
works. Let's take a look at some anonymous Glassdoor reviews to see what Apple employees have to
say.
professional
"It's all about a shared vision executed so well by our fearless leaders."
“Others have been very supportive. You are surrounded by people who care about changing the world
and value your well-being.”
"Most people at Apple are very smart, but thankfully not intimidating. Everyone was very friendly and
willing to let me in."
Lack
"A lack of transparency between different organizations can lead to unnecessary duplication of work or
a general shift in priorities."
"Promotion and advancement depend entirely on your manager's willingness to be your supporter,
which is sometimes separate from your results, hard work, or historic accomplishments."
"They need to reduce unnecessary processes, streamline the employee appraisal process, and make it
more transparent."
While we don't know every detail of Apple's performance review process, you can still use its general
tactics to inform your organization's processes.