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    Bhavani Loganathan
    Intelligent customer retention can significantly impact businesses both in terms of customer loyalty and revenue growth. It can reduce customer churn through targeted retention strategies, increase customer loyalty via personalized experiences and loyalty programs, and improve customer satisfaction levels. This leads to higher revenue growth for businesses as they retain more customers, drive repeat business, and attract new customers through word-of-mouth recommendations. Overall, intelligent customer retention helps businesses build stronger customer relationships, boost satisfaction, and increase revenue.

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    SOCI

    Uploaded by

    Bhavani Loganathan
    8 views2 pages
    Intelligent customer retention can significantly impact businesses both in terms of customer loyalty and revenue growth. It can reduce customer churn through targeted retention strategies, increase customer loyalty via personalized experiences and loyalty programs, and improve customer satisfaction levels. This leads to higher revenue growth for businesses as they retain more customers, drive repeat business, and attract new customers through word-of-mouth recommendations. Overall, intelligent customer retention helps businesses build stronger customer relationships, boost satisfaction, and increase revenue.

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    Intelligent customer retention can significantly impact businesses both in terms of customer loyalty and revenue growth. It can reduce customer churn through targeted retention strategies, increase customer loyalty via personalized experiences and loyalty programs, and improve customer satisfaction levels. This leads to higher revenue growth for businesses as they retain more customers, drive repeat business, and attract new customers through word-of-mouth recommendations. Overall, intelligent customer retention helps businesses build stronger customer relationships, boost satisfaction, and increase revenue.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    8 views2 pages

    SOCI

    Uploaded by

    Bhavani Loganathan
    Intelligent customer retention can significantly impact businesses both in terms of customer loyalty and revenue growth. It can reduce customer churn through targeted retention strategies, increase customer loyalty via personalized experiences and loyalty programs, and improve customer satisfaction levels. This leads to higher revenue growth for businesses as they retain more customers, drive repeat business, and attract new customers through word-of-mouth recommendations. Overall, intelligent customer retention helps businesses build stronger customer relationships, boost satisfaction, and increase revenue.

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    SOCIAL / BUSINESS IMPACT

    Date 17 march
    Team Id NM2023TMID25397
    Project Name INTELLIGENT CUSTOMER RETENTION
    Maximum Marks 5Marks

    THIS IS A SMALL IMPACT OF – INTELLGENT CUSTOMER RETENTION

     Intelligent customer retention can have a significant impact on a business, both in terms of
    customer loyalty and revenue growth. Here are some examples of the impact of intelligent
    customer retention:

     Reduced customer churn: By understanding customer behavior and preferences, businesses


    can create targeted retention strategies to keep customers engaged and loyal. This can help
    to reduce customer churn and improve customer retention rates.

     Increased customer loyalty: Personalized experiences, proactive customer service, and


    loyalty programs can all help to increase customer loyalty. This can lead to repeat business,
    positive word-of-mouth recommendations, and a stronger brand reputation.

     Improved customer satisfaction: By providing personalized experiences and proactive


    customer service, businesses can improve customer satisfaction levels. This can lead to
    increased customer loyalty, repeat business, and higher revenue.

     Higher revenue growth: By retaining customers and increasing customer loyalty, businesses
    can drive revenue growth. Repeat business and positive word-of-mouth recommendations
    can help to attract new customers, while targeted promotions and discounts can help to
    increase sales from existing customers.

     Overall, intelligent customer retention can help businesses build stronger relationships with
    their customers, improve customer satisfaction, and drive revenue growth.

    It is a stream of data science where natural language data is given to machine


    learning algorithms for various purposes like: –

     Sentiment Analysis
     Spam filtering
     Named entity recognition
     Part of speech tagging etc.

     Opinion Rank detects more trustworthy websites and lesser


    spam websites with a shorter time. One of its disadvantages is,
    it is very challenging to identify the subset of websites which
    are needed to update its trust value.

     It consists of four modules which are preparation of email


    dataset, pre-processing of data, feature selection and hybrid
    bagged approach. Only the J48 algorithm gives the experimental
    results better. Other two experiment gives low performance. To
    enhance the system's performance by using the concept of
    boosting approach. It will replace the features of weak classifier
    learning features with a strong classifier's approach.

     Using the famous topic modelling technique, Latent Dirichlet


    Allocation(LDA) topic classification is done by giving the
    dynamic topics. LDA is the generative statistical model which
    explains the similarity of data. LDA classifies the document to a
    specific topic. Then using the java mail API, advertisement mails
    are detected and deletion operation is performed.

     Nowaday, emails are used in almost every field, from


    business to education. Emails have two subcategories, i.e.,
    ham and spam. Email spam, also called junk emails or
    unwanted emails, is a type of email that can be used to harm
    any user by wasting his/her time, computing resources, and
    stealing valuable information.

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