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    The document appears to be an exam for a Business Communication course, with questions testing knowledge of communication concepts and skills. It is divided into three parts: Part I contains 10 short answer questions testing definitions and concepts. Part II contains 12 focused short answer questions requiring explanations or comparisons. Part III contains 4 long answer essay questions on topics like preparing a report on Chinese competitors or discussing how human relations affect business communication. The exam tests a range of communication knowledge and its applications.

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    The document appears to be an exam for a Business Communication course, with questions testing knowledge of communication concepts and skills. It is divided into three parts: Part I contains 10 short answer questions testing definitions and concepts. Part II contains 12 focused short answer questions requiring explanations or comparisons. Part III contains 4 long answer essay questions on topics like preparing a report on Chinese competitors or discussing how human relations affect business communication. The exam tests a range of communication knowledge and its applications.

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    The document appears to be an exam for a Business Communication course, with questions testing knowledge of communication concepts and skills. It is divided into three parts: Part I contains 10 short answer questions testing definitions and concepts. Part II contains 12 focused short answer questions requiring explanations or comparisons. Part III contains 4 long answer essay questions on topics like preparing a report on Chinese competitors or discussing how human relations affect business communication. The exam tests a range of communication knowledge and its applications.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    16 views1 page

    Untitled

    Uploaded by

    manoj
    The document appears to be an exam for a Business Communication course, with questions testing knowledge of communication concepts and skills. It is divided into three parts: Part I contains 10 short answer questions testing definitions and concepts. Part II contains 12 focused short answer questions requiring explanations or comparisons. Part III contains 4 long answer essay questions on topics like preparing a report on Chinese competitors or discussing how human relations affect business communication. The exam tests a range of communication knowledge and its applications.

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    of 1

    http://www.bputonline.

    com

    Registration No :

    Total Number of Pages : 01 MBA


    18MBA106
    1st Semester Regular/Back Examination 2019-20
    BUSINESS COMMUNICATION
    BRANCH : MBA, MBA (A & M), MBA (M & F)
    Max Marks : 100
    Time : 3 Hours
    Q.CODE : HRB933
    Answer Question No.1 (Part-1) which is compulsory, any EIGHT from Part-II and any TWO
    from Part-III.
    The figures in the right hand margin indicate marks.

    Part- I
    Q1 Only Short Answer Type Questions (Answer All-10) (2 x 10)
    a) State two major benefits of videoconferencing
    b) Being soft to criticism is one of the attributes of a good listener. [ correct/ incorrect]
    c) Defensiveness is a kind of _____[ filter / barrier ]
    d) While reading News articles we need to infer more [ correct, incorrect]
    e) Define sub-vocalisation and state its utility
    f) She did not accept the invitation [ change the voice]
    g) Our products are the best! They really work! Get yours today! .[correct the punctuation
    error]
    h) A structured argument in a formal environment is called as a_____ [ fill the blank]
    i) There was living a farmer named Mohan [ correct the error]
    j) Issuing orders is the heart of downward communication[ true/false]

    Part- II
    Q2 Only Focused-Short Answer Type Questions- (Answer Any Eight out of Twelve) (6 x 8)
    a) Discuss the merits and demerits of Grapevine.
    b) Highlight five major points of an effective conversation.
    c) Define Gloss phobia and state how one should prepare to avoid it.
    d) State the major limitations of paralanguage
    e) What are the different strategies adopted for effective reading
    f) Explain the guiding principles of a ‘persuasive message/ letter.
    g) State the rudiments of Net etiquettes in brief.
    h) How reasoning ability helps in a ‘GD? Give reasons
    i) What is punctuation? State the difference between a colon and a semi-colon in uses
    j) Make a comparative study between formal and informal channels of communication
    k) What are the psychological barriers to listening?
    l) Highlight different traits and attributes of able leadership

    Part-III
    Only Long Answer Type Questions (Answer Any Two out of Four)
    Q3 Prepare a report to be tabled before the board member of your company on the impact of (16)
    Chinese competitors selling similar products in the country.

    Q4 Place an order in Tabular form for ball pens, refills and pencils mentioning the (16)
    reference numbers from the seller’s catalogue

    Q5 Prepare your CV to apply for the post of ‘Junior Accounts officer in Celtex India Pvt.ltd. (16)
    as per the advertisement in the TOI Dt. 20/12/2019

    Q6 Discuss how the growing importance of human relations has affected business (16)
    communication.

    http://www.bputonline.com

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