Revision A:

• 9-7. TEST POINT DIAGRAM AND VOLTAGE has

been modified.
OBH872 is void.

INDOOR UNIT
No. OBH872
REVISED EDITION-A
SERVICE MANUAL
Models

MSZ-FS06NA - U1

MSZ-FS09NA - U1

MSZ-FS12NA - U1

MSZ-FS15NA - U1

MSZ-FS18NA - U1

Outdoor unit service manual

MUZ-FS∙NA/NAH Series (OBH873)
MXZ-C∙NA/NAHZ Series (OBH702)

CONTENTS
1. TECHNICAL CHANGES·······························3
2. PART NAMES AND FUNCTIONS···················4
3. SPECIFICATION··········································5
4. OUTLINES AND DIMENSIONS······················6
5. WIRING DIAGRAM······································7
6. REFRIGERANT SYSTEM DIAGRAM··············8
7. SERVICE FUNCTIONS·································9
8. MICROPROCESSOR CONTROL·················· 11
9. TROUBLESHOOTING································ 20
10. DISASSEMBLY INSTRUCTIONS·················· 33

PARTS CATALOG (OBB872)

Use the specified refrigerant only
Never use any refrigerant other than that specified.
Doing so may cause a burst, an explosion, or fire when the unit is being used, serviced, or disposed of.
Correct refrigerant is specified in the manuals and on the spec labels provided with our products.
We will not be held responsible for mechanical failure, system malfunction, unit breakdown or accidents caused by
failure to follow the instructions.

<Preparation before the repair service>

Prepare the proper tools.
Prepare the proper protectors.
Provide adequate ventilation.
After stopping the operation of the air conditioner, turn off the power-supply breaker and pull the power plug.
Discharge the capacitor before the work involving the electric parts.

<Precautions during the repair service>

Do not perform the work involving the electric parts with wet hands.
Do not pour water into the electric parts.
Do not touch the refrigerant.
Do not touch the hot or cold areas in the refrigeration cycle.
When the repair or the inspection of the circuit needs to be done without turning off the power, exercise great caution not to
touch the live parts.

WARNING
• When the refrigeration circuit has a leak, do not execute pump down with the compressor.
• When pumping down the refrigerant, stop the compressor before disconnecting the refrigerant pipes.
The compressor may burst if air etc. get into it.
• When opening or closing the valve below freezing temperatures, refrigerant may spurt out from the gap
between the valve stem and the valve body, resulting in injuries.

Revision A:
• 9-7. TEST POINT DIAGRAM AND VOLTAGE has been modified.

OBH872A 2
 1 TECHNICAL CHANGES

MSZ-FS06NA - U1

MSZ-FS09NA - U1

MSZ-FS12NA - U1

MSZ-FS15NA - U1

MSZ-FS18NA - U1

1. New model

OBH872A 3
 2 PART NAMES AND FUNCTIONS

MSZ-FS06NA MSZ-FS09NA MSZ-FS12NA MSZ-FS15NA MSZ-FS18NA

Front panel

Air inlet
Emergency
operation
switch
Air filter
(Nano platinum filter)

Air cleaning filter

(Electrostatic anti-allergy
enzyme filter and deodorizing fiter)
Horizontal
vane i-see sensor

Air outlet

Remote controller

Remote control receiving

Operation indicator lamp
section

ACCESSORIES
MSZ-FS06NA
MSZ-FS09NA
Model MSZ-FS12NA
MSZ-FS15NA
MSZ-FS18NA

Installation plate 1
Attachment screws for the installation
5
plate 4 × 25 mm
Remote controller holder 1
Screw for the remote controller holder
2
3.5 × 16 mm (Black)
Battery (AAA) for the remote controller 2
Wireless remote controller 1
Felt tape (For left or left-rear piping) 1
Air cleaning filter
1
(Electrostatic anti-allergy enzyme filter)
Air cleaning filter (Deodorizing filter) 1

OBH872A 4
 3 SPECIFICATION

Indoor unit model MSZ-FS06NA MSZ-FS09NA MSZ-FS12NA MSZ-FS15NA MSZ-FS18NA

Power supply V, phase, Hz 208/230 , 1 , 60
Disconnect switch A 15
Min. circuit ampacity A 1.0
Fan motor F.L.A 0.65
Airflow COOL Dry 381- 304 - 221 - 167 - 137 381- 304 - 221 - 167 - 137 424 - 304 - 221 - 167 - 137 437 - 355 - 304 - 262 - 225 437 - 355 - 304 - 262 - 225
CFM
Super high - High - (Wet) (328 - 261 - 190 - 143 - 117) (328 - 261 - 190 - 143 - 117) (364- 261 - 190 - 143 - 117) (376 - 305 - 261 - 225 - 194) (376 - 305 - 261 - 225 - 194)
Med. - Low - Quiet HEAT Dry CFM 437 - 381 - 225 - 167 - 140 437 - 381 - 225 - 167 - 140 454 - 367 - 282 - 226 - 155 514 - 410 - 350 - 272 - 201 514 - 410 - 350 - 272 - 201
Moisture removal pt./h 0.2 0.6 1.9 4.0 5.1
Sound level Cooling dB(A) 40 - 36 - 29 - 23 - 20 40 - 36 - 29 - 23 - 20 44 - 36 - 29 - 24 - 21 44 - 39 - 35 - 31 - 27 44 - 39 - 35 - 31 - 27
Super high - High -
Med. - Low - Quiet Heating dB(A) 42 - 39 - 29 - 24 - 20 42 - 39 - 29 - 24 - 20 43 - 38 - 32 - 28 - 21 46 - 40 - 37 - 31 - 25 46 - 40 - 37 - 31 - 25
Cond. drain connection O.D. in. 5/8
W 36-7/16
Dimensions D in. 9-3/16
H 12 (+ 11/16)
Weight Ib. 29
External finish Munsell 1.0Y 9.2/0.2
Remote controller Wireless type
Control voltage (by built-in transformer) 12 - 24 V DC
NOTE: Test conditions are based on AHRI 210/240.

3-1. OPERATING RANGE

(1) POWER SUPPLY
Rated voltage Guaranteed voltage (V)
208/230 V Min. 187 208 230 Max. 253
Indoor unit 1 phase
60 Hz
(2) OPERATION
Intake air temperature (°F)
Mode Condition Indoor Outdoor
DB WB DB WB
Standard temperature 80 67 95 —
Maximum temperature 90 73 115 —
Cooling
Minimum temperature 67 57 14 —
Maximum humidity 78% —
Standard temperature 70 60 47 43
Heating Maximum temperature 80 67 75 65
Minimum temperature 70 60 -13 -14

3-2. OUTLET AIR SPEED AND COVERAGE

Airflow Air speed
Model Mode Function Coverage (ft.)
(CFM) (ft./s)
HEAT Dry 437 19.5 29.8
MSZ-FS06NA Dry 381 17.0 26.1 ● The air coverage is the figure up to the
COOL position where the air speed is 1 ft./s,
Wet 328 14.6 22.5
HEAT Dry 437 19.5 29.8 when air is blown out horizontally from
MSZ-FS09NA
COOL
Dry 381 17.0 26.1 the unit properly at the High speed
Wet 328 14.6 22.5 position.
HEAT Dry 454 20.3 31.0 The coverage should be used only
MSZ-FS12NA Dry 424 19.0 29.0 as a general guideline since it varies
COOL
Wet 364 16.2 24.8 according to the size of the room and
HEAT Dry 514 23.0 34.9
MSZ-FS15NA Dry 437 19.5 29.8
furniture arranged inside the room.
COOL
Wet 376 16.7 25.6
HEAT Dry 514 23.0 34.9
MSZ-FS18NA Dry 437 19.5 29.8
COOL
Wet 376 16.7 25.6

OBH872A 5
 4 OUTLINES AND DIMENSIONS

MSZ-FS06NA MSZ-FS09NA MSZ-FS12NA MSZ-FS15NA MSZ-FS18NA

Unit: inch

(MSZ-FS06/09/12NA) (MSZ-FS15/18NA)

OBH872A 6
 5 WIRING DIAGRAM

MSZ-FS06NA MSZ-FS09NA MSZ-FS12NA MSZ-FS15NA MSZ-FS18NA

OBH872A 7
 6 REFRIGERANT SYSTEM DIAGRAM

MSZ-FS06NA MSZ-FS09NA MSZ-FS12NA

Unit: inch (mm)
Refrigerant pipe ø3/8 (ø9.52)
(with heat insulator)

Indoor coil
Indoor
heat thermistor
exchanger RT12 (main) Flared connection

Indoor coil
thermistor
RT13 (sub)

Room temperature
thermistor
RT11

Flared connection

Refrigerant pipe ø1/4 (ø6.35)

(with heat insulator)

Refrigerant flow in cooling

Refrigerant flow in heating

MSZ-FS15NA MSZ-FS18NA

Refrigerant pipe ø1/2 (ø12.7)

(with heat insulator)

Indoor coil
Indoor
heat thermistor
exchanger RT12 (main) Flared connection

Indoor coil
thermistor
RT13 (sub)

Room temperature
thermistor
RT11

Flared connection

Refrigerant pipe ø1/4 (ø6.35)

(with heat insulator)

Refrigerant flow in cooling

Refrigerant flow in heating

OBH872A 8
 7 SERVICE FUNCTIONS

MSZ-FS06NA MSZ-FS09NA MSZ-FS12NA MSZ-FS15NA MSZ-FS18NA

7-1. TIMER SHORT MODE
For service, the following set time can be shortened by bridging JPG and JPS on the electronic control P.C. board.
(Refer to 9-7.)
Set time: 3 minutes → 3 seconds (It takes 3 minutes for the compressor to start operation. However, the starting time is
shortened by bridging JPG and JPS.)
7-2. HOW TO SET REMOTE CONTROLLER EXCLUSIVELY FOR A PARTICULAR INDOOR UNIT
A maximum of 4 indoor units with wireless remote controllers can be used in a room.
To operate the indoor units individually with each remote controller, assign a number to each remote controller according
to the number of the indoor unit.

This setting can be set only when all the following conditions are met:
• The remote controller is powered OFF.
• Weekly timer is not set.
• Weekly timer is not being edited.

(1) Hold down button on the remote controller for 2 seconds to enter the pairing mode.
(2) Press button again and assign a number to each remote controller.
Each press of button advances the number in the following order: 1 → 2 → 3 → 4.
(3) Press button to complete the pairing setting.

After you turn the breaker ON, the remote controller that first sends a signal to an indoor unit will be regarded as the
remote controller for the indoor unit.
Once they are set, the indoor unit will only receive the signal from the assigned remote controller afterwards.

7-3. SETTING THE INSTALLATION POSITION

Be sure to set the remote controller according to the installed position of the indoor unit.
Installation position: (Left) (Center)(Right)
Left: Distance to objects (wall, cabinet, etc.) is less than 50 cm to the left
Center: Distance to objects (wall, cabinet, etc.) is more than 50 cm to the left and right
Right: Distance to objects (wall, cabinet, etc.) is less than 50 cm to the right

The installation position can be set only when all the following conditions are met:
• The remote controller is powered OFF.
• Weekly timer is not set.
• Weekly timer is not being edited.

(1) Hold down button on the remote controller for 2 seconds to enter the position setting mode.

(2) Select the target installation position by pressing button. (Each press of the button displays the
positions in order: center → right → left.)
(3) Press button to complete the position setting.

Installation position Left Center Right

Remote controller
display

OBH872A 9
7-4. AUTO RESTART FUNCTION
When the indoor unit is controlled with the remote controller, the operation mode, the set temperature, and the fan speed
are memorized by the indoor electronic control P.C. board. “AUTO RESTART FUNCTION” automatically starts operation in
the same mode just before the shutoff of the main power.
Operation
If the main power has been cut, the operation settings remain.
After the power is restored, the unit restarts automatically according to the memory.
(However, it takes at least 3 minutes for the compressor to start running.)
How to disable “AUTO RESTART FUNCTION”
Turn off the main power for the unit.
Cut the jumper wire to JR77 on the indoor electronic control P.C. board. (Refer to 9-7.)

Indoor electronic control

P.C. board
CN110
CN151

BZ
JR77

NOTE:
• The operation settings are memorized when 10 seconds have passed after the indoor unit was operated with the remote
controller.
• If main power is turned OFF or a power failure occurs while AUTO START/STOP timer is active, the timer setting is can-
celled.
• If the unit has been off with the remote controller before power failure, the auto restart function does not work as the
power button of the remote controller is OFF.
• To prevent breaker OFF due to the rush of starting current, systematize other home appliance not to turn ON at the same
time.
• When some air conditioners are connected to the same supply system, if they are operated before power failure, the
starting current of all the compressors may flow simultaneously at restart.
Therefore, the special counter-measures are required to prevent the main voltage-drop or the rush of the starting current
by adding to the system that allows the units to start one by one.

OBH872A 10
 8 MICROPROCESSOR CONTROL

MSZ-FS06NA MSZ-FS09NA MSZ-FS12NA MSZ-FS15NA MSZ-FS18NA

WIRELESS REMOTE CONTROLLER
Signal transmitting section
Distance of signal :
About 20 ft. (6 m)
Beep(s) is (are) heard from
the indoor unit when the
signal is received.

FAN speed control button

Operation select button

ECONO COOL button WIDE VANE button

Operation display section POWERFUL button VANE control button
(Backlight display*)
SMART SET button
INDIRECT/DIRECT button
NATURAL FLOW button
TIME, TIMER set buttons
forward button
backward button

Temperature buttons

OFF/ON TIME, WEEKLY TIMER

(stop/operate) button set buttons

SENSOR (i-see) button

RESET button

CLOCK button
Indication of
remote controller Lid
Slide the lid down
model is on back
to open the remote
controller. Slide it down
further to get to the
weekly timer buttons.

* The backlight turns on when using the remote controller.

The backlight goes off if the remote controller is not used for a while.
NOTE: Last setting will be stored after the unit is turned OFF with the remote controller. Indoor unit receives the signal of the
remote controller with beeps.

INDOOR UNIT DISPLAY SECTION

Operation Indicator lamp
The operation indicator at the right side of the indoor unit indicates the operation state.
•The following indication applies regardless of shape of the indication.
Indication Operation state Room temperature
The unit is operating to About 4°F (2°C) or more
reach the set temperature. away from set temperature Lit

The room temperature is Blinking

About 2 to 4°F (1 to 2°C)
approaching the set tem- Not lit
from set temperature
perature.
Standby mode (only during —
multisystem operation)

OBH872A 11
8-1. COOL ( ) OPERATION
(1) Press OFF/ON (stop/operate) button. OPERATION INDICATOR lamp of the indoor unit turns on with a beep tone.
(2) Select COOL mode with Operation select button.
(3) Press Temperature buttons TEMP or button to select the desired temperature.
The setting range is 61 - 88°F (16 - 31°C).
1. Coil frost prevention
The compressor operational frequency is controlled by the temperature of the indoor heat exchanger to prevent the coil
from frosting.
When the temperature of indoor heat exchanger becomes too low, the coil frost prevention mode works.
The indoor fan operates at the set speed and the compressor stops. This mode continues until the temperature of indoor
heat exchanger rises.
2. Low outside temperature operation
When the outside temperature is lower, low outside temperature operation starts, and the outdoor fan slows or stops.
8-2. DRY ( ) OPERATION
(1) Press OFF/ON (stop/operate) button. OPERATION INDICATOR lamp of the indoor unit turns on with a beep tone.
(2) Select DRY mode with Operation select button.
(3) The set temperature is determined from the initial room temperature.
1. Coil frost prevention
Coil frost prevention works the same way as that in COOL mode. (8-1.1.)
2. Low outside temperature operation
Low outside temperature operation works the same way as that in COOL mode. (8-1.2.)
8-3. FAN ( ) OPERATION
(1) OPERATION INDICATOR lamp of the indoor unit turns on with a beep tone.
(2) Select FAN mode with Operation select button.
(3) Select the desired fan speed. When AUTO, it becomes Low.
Only indoor fan operates.
Outdoor unit does not operate.
8-4. HEAT ( ) OPERATION
(1) Press OFF/ON (stop/operate) button.
OPERATION INDICATOR lamp of the indoor unit turns on with a beep tone.
(2) Select HEAT mode with Operation select button.
(3) Press Temperature buttons TEMP or button to select the desired temperature.
The setting range is 61 - 88°F (16 - 31°C).
1. Cold air prevention control
When the compressor is not operating or is starting, and the temperature of indoor heat exchanger and/or the room tem-
perature is low or when defrosting is being done, the indoor fan will stop or rotate in Very Low speed.
2. High pressure protection
The compressor operational frequency is controlled by the temperature of the indoor heat exchanger to prevent the con-
densing pressure from increasing excessively.
When the temperature of indoor heat exchanger becomes too high, the high pressure protection works.
The indoor fan operates following the cold air prevention control. This mode continues until the temperature of indoor
heat exchanger falls.
3. Defrosting
Defrosting starts when the temperature of outdoor heat exchanger becomes too low.
The compressor stops once, the indoor/outdoor fans stop, the 4-way valve reverses, and the compressor re-starts.
This mode continues until the temperature of outdoor heat exchanger rises or the fixed time passes.
8-5. AUTO CHANGE OVER ∙∙∙ AUTO MODE OPERATION
Once desired temperature is set, unit operation is switched automatically between COOL and HEAT operation.
Mode selection
(1) Initial mode
When unit starts the operation with AUTO operation from OFF:
• If the room temperature is higher than the set temperature, operation starts in COOL mode.
• If the room temperature is equal to or lower than the set temperature, operation starts in HEAT mode.
(2) Mode change
COOL mode changes to HEAT mode when about 15 minutes have passed with the room temperature 2°F (1°C) below
the set temperature.
HEAT mode changes to COOL mode when about 15 minutes have passed with the room temperature 2°F (1°C) above
the set temperature.

OBH872A 12
8-6. AUTO VANE OPERATION
1. Horizontal vane
(1) Vane motor drive
These models are equipped with a stepping motors for the horizontal vanes. The rotating direction, speed, and angle
of the motor are controlled by pulse signals (approximately 12 V) transmitted from indoor microprocessor.
(2) The horizontal vane angle and mode change as follows by pressing VANE CONTROL ( ) button.

AUTO 1 2 3 4 5 SWING

NOTE: The right and left horizontal vanes set to the same level may not align perfectly.
(3) Positioning
To confirm the standard position, the vane move until it touches the vane stopper. Then the vane is set to the select-
ed angle.
Confirming of standard position is performed in the following cases:
(a) When the operation starts or finishes (including timer operation).
(b) When the test run starts.
(c) When standby mode (only during multi system operation) starts or finishes.
(4) VANE AUTO ( ) mode
In VANE AUTO mode, the microprocessor automatically determines the vane angle to make the optimum room tem-
perature distribution.
In COOL and DRY operation In HEAT operation
Vane angle is fixed to Horizontal position. Vane angle is fixed to Angle 4.

Horizontal
position

(5) STOP (operation OFF) and ON TIMER standby

In the following cases, the horizontal vane returns to the closed position.
(a) When OFF/ON (stop/operate) button is pressed (POWER OFF).
(b) When the operation is stopped by the emergency operation.
(c) When ON TIMER is ON standby.
(6) Dew prevention
During COOL or DRY operation with the vane angle at Angle 4 or 5 when the compressor cumulative operation time
exceeds 1 hour, the vane angle automatically changes to Angle 3 for dew prevention.
(7) SWING ( ) mode
By selecting SWING mode with VANE control button, the horizontal vanes swing vertically.
When COOL, DRY or FAN mode is selected, only the upper vane swings.
(8) Cold air prevention in HEAT operation
The horizontal vane position is set to upward.
NOTE: When 2 or more indoor units are operated with multi outdoor unit, even if any indoor unit turns thermostat off,
this control does not work in the indoor unit.
(9) ECONO COOL ( ) operation (ECONOmical operation)
When ECONO COOL button is pressed in COOL mode, set temperature is automatically set 4°F (2°C) higher by the
microprocessor. However, the temperature on the LCD screen on the remote controller is not changed. Also the hori-
zontal vane swings in various cycle.
SWING operation makes you feel cooler than set temperature. So, even though the set temperature is higher, the air
conditioner can keep comfort. As a result, energy can be saved.
To cancel this operation, select a different mode or press one of the following buttons in ECONO COOL operation:
ECONO COOL, VANE control, POWERFUL or NATURAL FLOW button.

OBH872A 13
 (10) POWERFUL ( ) operation
The air conditioner automatically adjusts the fan speed and the set temperature, and operates the POWERFUL mode.
The POWERFUL mode is cancelled automatically 15 minutes after operation starts, or when POWERFUL button
is pressed once again within 15 minutes after operation starts. The operation mode returns to the mode prior to
POWERFUL operation. POWERFUL mode also is cancelled, when the OFF/ON (stop/operate), ECONO COOL, FAN
speed control, NATURAL FLOW or SMART SET button is pressed within 15 minutes after operation starts, or operation
mode is changed.
2. Vertical vane
(1) Vane motor drive
These models are equipped with a stepping motor for the vertical vane. The rotating direction, speed, and angle of
the motor are controlled by pulse signals (approximately 12 V) transmitted from microprocessor.
(2) The vertical vane angle and mode change as follows by pressing WIDE VANE button.
(3) Positioning

1 2 3 4 5
(SWING)
To confirm the standard position, the vane moves until it touches the vane stopper. Then the vane is set to the select-
ed angle.
Confirming of standard position is performed in the following cases:
(a) OFF/ON (stop/operate) button is pressed (POWER ON).

(4) SWING ( ) MODE

By selecting SWING mode with WIDE VANE button, the vertical vane swings horizontally. The remote controller
displays “ ”. Swing mode is cancelled when WIDE VANE button is pressed once again.

8-7. TIMER OPERATION

1. How to set the time
(1) Check that the current time is set correctly.
NOTE: Timer operation will not work without setting the current time. Initially “12:00 AM” blinks at the current time
display of TIME MONITOR, so set the current time correctly with CLOCK button.
How to set the current time
(a) Press the CLOCK button.
(b) Press the TIME SET buttons ( and ) to set the current time.
• Each time forward button ( ) is pressed, the set time increases by 1 minute, and each time backward button
( ) is pressed, the set time decreases by 1 minute.
• Pressing those buttons longer, the set time increases/decreases by 10 minutes.
(c) Press the CLOCK set button.
(2) Press OFF/ON (stop/operate) button to start the air conditioner.
(3) Set the time of timer.
ON timer setting
(a) Press ON TIMER button( ) during operation.
(b) Set the time of the timer using TIME SET buttons ( and ).

OFF timer setting

(a) Press OFF TIMER button ( ) during operation.
(b) Set the time of the timer using TIME SET buttons ( and ).
Each time forward button ( ) is pressed, the set time increases by 10 minutes: each time backward button
( ) is pressed, the set time decreases by 10 minutes.
2. To release the timer
To release ON timer, press ON TIMER button ( ).
To release OFF timer, press OFF TIMER button( ).
TIMER is cancelled and the display of set time disappears.

OBH872A 14
PROGRAM TIMER
• OFF timer and ON timer can be used in combination. The set time that is reached first will operate first.
• “ ” and “ ” display shows the order of OFF timer and ON timer operation.
(Example 1) The current time is 8:00 PM. (Example 2) The current time is 11:00 AM.
The unit turns off at 11:00 PM, and on at 6:00 AM. The unit turns on at 5:00 PM, and off at 9:00 PM.

NOTE: If the main power is turned OFF or a power failure occurs while ON/OFF timer is active, the timer setting is can-
celled. As these models are equipped with an auto restart function, the air conditioner starts operating with timer
cancelled when power is restored.

8-8. WEEKLY TIMER OPERATION

• A maximum of 4 ON or OFF timers can be set for individual days of the week.
• A maximum of 28 ON or OFF timers can be set for a week.

E.g. : Runs at 75°F (24°C) from waking up to leaving home,

and runs at 81°F (27°C) from getting home to going to
bed on weekdays.
Runs at 81°F (27°C) from waking up late to going bed
early on weekends.

75°F (24°C) 81°F (27°C)

AM 6:00 AM 8:30 PM 5:30 PM 10:00

81°F (27°C)
PM 8:00 PM 9:00

NOTE:
• The simple ON/OFF timer setting is available while the weekly timer is on. In this case, the ON/OFF timer has priority over the
weekly timer; the weekly timer operation will start again after the simple ON/OFF timer is complete.
• When the weekly timer is set, temperature can not be set to 50°F (10°C).
• The weekly timer operation and SMART SET operation cannot be used together.

OBH872A 15
1. How to set the weekly timer
* Make sure that the current time and day are set correctly.
(1) Press button to enter the weekly timer setting mode.
* blinks.

(2) Press and buttons to select setting day and number.

E.g. : [Mon Tue ... Sun]

and [1] are selected.

Pressing selects the day of Pressing selects

the week to be set. the setting number.

* All days can be selected.

(3) Press , , and buttons to set ON/OFF, time, and temperature.

E.g. : [ON], [AM 6:00] and
[75°F (24°C)] are
selected.

Pressing
selects ON/OFF timer.
Pressing Pressing

adjusts the time. adjusts the tem-

Pressing perature.
deletes timer setting.

* Hold down the button to change the time quickly.

* The temperature can be set between 61°F and 88°F (16°C and 31°C) at weekly timer.

Press and buttons to continue setting the timer for other days and/or numbers.

(4) Press button to complete and transmit the weekly timer setting.

* which was blink-

ing goes out, and the
current time will be
displayed.

NOTE:
• Press button to transmit the setting information of weekly timer to the indoor unit. Point the remote controller toward the
indoor unit for 3 seconds.
• When setting the timer for more than one day of the week or one number, button does not have to be pressed per each
setting. Press button once after all the settings are complete. All the weekly timer settings will be saved.
• Press button to enter the weekly timer setting mode, and press and hold button for 5 seconds to erase all weekly
timer settings. Point the remote controller toward the indoor unit.

OBH872A 16
(5) Press button to turn the weekly timer ON. ( lights.)

•When the weekly timer is ON, the day of the week whose timer setting is complete, will light.

Press button again to turn the weekly timer OFF. ( goes out.)
NOTE:
The saved settings will not be cleared when the weekly timer is turned OFF.
2. Checking weekly timer setting
(1) Press button to enter the weekly timer setting mode.
* blinks.
(2) Press or buttons to view the setting of the particular day or number.
(3) Press button to exit the weekly timer setting.
NOTE:
When all days of the week are selected to view the settings and a different setting is included among them, will be
displayed.
8-9. i-see CONTROL ( ) MODE
In the i-see control mode, the room temperature is controlled based on the sensible temperature.
(1) Press SENSOR button with a fine-tipped object during COOL, DRY, HEAT and AUTO mode to activate i-see control mode ( ).
The default setting is “active”.
(2) Press SENSOR button again to activate ABSENCE DETECTION ( ).
(3) Press SENSOR button again to release i-see control mode.
ABSENCE DETECTION ( )
This function automatically changes the operation to energy-saving operation when nobody is in the room.
(1) To activate this function, press SENSOR button until appears on the operation display of the remote controller during the
i-see control mode.
(2) Press SENSOR button again to release ABSENCE DETECTION.
NOTE:
Any person at the following places cannot be detected:
• Along the wall on which the air conditioner is installed
• Directly under the air conditioner
• Where any obstacle, such as furniture, is between the person and the air conditioner
A person may not be detected in the following situations:
• Room temperature is high.
• A person wears heavy clothes and his/her skin is not exposed.
• A heating element of which temperature changes significantly is present.
• Some heat sources, such as a small child or pet, may not be sensed.
• A heat source and the air conditioner are more than 20 ft. (6 m) apart.
• A heat source does not move for a long time.

OBH872A 17
8-10. INDIRECT/DIRECT MODE
The INDIRECT/DIRECT mode offers finely-tuned operation by locating where an occupant is in the room.
(1) Press INDIRECT/DIRECT button during COOL, DRY, HEAT or AUTO mode to activate INDIRECT/DIRECT mode.
This mode is only available when the i-see control mode is effective.
(2) Each press of INDIRECT/DIRECT button changes INDIRECT/DIRECT in the following order:

(INDIRECT) (DIRECT) (OFF)

(INDIRECT) : An occupant will be less exposed to direct airflow.

(DIRECT) : Mainly the vicinity of an occupant will be air-conditioned.

NOTE:
• Horizontal and vertical airflow directions will be automatically selected.
• If you still feel uncomfortable with the air direction determined by the INDIRECT mode, adjust the air direction manually.
• Cancelling the i-see control mode automatically cancels the INDIRECT/DIRECT mode.
INDIRECT/DIRECT mode is also cancelled when the VANE control or WIDE VANE buttons is pressed.
• Do not touch the i-see sensor. This may cause malfunction of the i-see sensor.
8-11. NATURAL FLOW ( ) OPERATION
In NATURAL FLOW operation, air flow will become more like natural wind. An occupant will not be directly exposed to the
air flow and feel more comfortable.
(1) Press NATURAL FLOW button during COOL or FAN mode to start NATURAL FLOW operation.
(2) Press NATURAL FLOW button again to cancel NATURAL FLOW operation.
• NATURAL FLOW operation is also cancelled when the POWERFUL or ECONO COOL button is pressed.
NOTE: As the fan speed changes constantly during NATURAL FLOW operation, the sound of air flow, wind velocity and air flow
temperature also change. This is not a malfunction.

8-12. SMART SET ( ) OPERATION

1. How to set SMART SET operation
(1) Press OFF/ON (stop/operate) button.
(2) Select COOL, HEAT or ECONO COOL mode.
(3) Press SMART SET button.
(4) Set the temperature, fan speed, and airflow direction for SMART SET operation.
NOTE:
• SMART SET operation cannot be selected during DRY or AUTO mode operation.
• The setting range of HEAT mode SMART SET operation is 50°F (10°C) and 61 - 88°F (16 - 31°C).
• 2 groups of setting can be saved. (One for COOL/ECONO COOL, one for HEAT)
• SMART SET operation and the weekly timer operation cannot be used together.
2. How to cancel operation
• Press SMART SET button again.
• SMART SET operation can also be cancelled by pressing Operation select button to change the operation mode.
The preferred setting can be saved for the next time with a single press of SMART SET button.

OBH872A 18
8-13. EMERGENCY/TEST OPERATION
In the case of test run operation or the emergency operation, use the emergency operation switch on the right side of the
indoor unit. The emergency operation is available when the remote controller is missing or has failed, or when the batteries
in the remote controller are running down. The unit will start and OPERATION INDICATOR lamp will light up.
The first 30 minutes of operation is the test run operation. This operation is for servicing. The indoor fan runs at High
speed and the temperature control does not work.
After 30 minutes of test run operation, the system shifts to EMERGENCY COOL/HEAT MODE with a set temperature of
75°F (24°C). The fan speed shifts to Med.
The coil frost prevention works even in the test run or the emergency operation.
In the test run or the emergency operation, the horizontal vane operates in VANE AUTO ( ) mode.
The emergency operation continues until the emergency operation switch is pressed once or twice or the unit receives
any signal from the remote controller. In the latter case, normal operation will start.

NOTE: Do not press the emergency operation switch during normal operation.

Operation mode COOL/HEAT

Set temperature 75°F (24°C)
Fan speed Med.
Emergency Horizontal vane Auto
operation switch The operation mode is indicated by the Operation
(E.O. SW) Indicator lamp as following

Operation Indicator lamp

EMERGENCY COOL
↓
EMERGENCY HEAT Lit
Not lit
↓
STOP

8-14. 3-MINUTE TIME DELAY OPERATION

When the system turns OFF, compressor will not restart for 3 minutes as 3-minute time delay function operates to protect
compressor from overload.
8-15. Changing temperature indication (°F/°C)
• The preset unit is °F.
• °F → °C: Press RESET button while the Temperature buttons are pressed.
• °C → °F: Press RESET button or remove the batteries .

Press RESET button gently

using a fine-tipped object.

OBH872A 19
 9 TROUBLESHOOTING

MSZ-FS06NA MSZ-FS09NA MSZ-FS12NA MSZ-FS15NA MSZ-FS18NA

9-1. CAUTIONS ON TROUBLESHOOTING
1. Before troubleshooting, check the following
1) Check the power supply voltage.
2) Check the indoor/outdoor connecting wire for miswiring.
2. Take care of the following during servicing
1) Before servicing the air conditioner, be sure to turn OFF the main unit first with the remote controller, and then after
confirming the horizontal vane is closed, turn OFF the breaker and/or disconnect the power plug.
2) Be sure to turn OFF the power supply before removing the front panel, the cabinet, the top panel, and the P.C. board.
3) When removing the P.C. board, hold the edge of the board with care NOT to apply stress on the components.
4) When connecting or disconnecting the connectors, hold the connector housing. DO NOT pull the lead wires.
<Incorrect> <Correct>

Lead wiring Connector housing

3. Troubleshooting procedure
1) Check if the OPERATION INDICATOR lamp on the indoor unit is blinking ON and OFF to indicate an abnormality.
To make sure, check how many times the OPERATION INDICATOR lamp is blinking ON and OFF before starting ser-
vice work.
2) Before servicing, verify that all connectors and terminals are connected properly.
3) When the electronic control P.C. board seems to be defective, check for disconnection of the copper foil pattern and
burnt or discolored components.
4) When troubleshooting, Refer to 9-2, 9-3 and 9-4.
4. How to replace batteries
Weak batteries may cause the remote controller malfunction.
In this case, replace the batteries to operate the remote controller normally.
Remove the front lid and insert batteries. Press RESET button with a fine-tipped object, and
Then reattach the front lid. then use the remote controller.

Insert the negative pole of the RESET button

batteries first. Check if the polarity
of the batteries is correct.

NOTE: 1. If RESET button is not pressed, the remote controller may not operate correctly.
2. This remote controller has a circuit to automatically reset the microcomputer when batteries are replaced.
This function is equipped to prevent the microcomputer from malfunctioning due to the voltage drop caused by the
battery replacement.
3. Do not use the leaking batteries.

OBH872A 20
9-2. FAILURE MODE RECALL FUNCTION
Outline of the function
This air conditioner can memorize the abnormal condition which has occurred once.
Even though LED indication listed on the troubleshooting check table (9-4.) disappears, the memorized failure details can
be recalled.
1. Flow chart of failure mode recall function for the indoor/outdoor unit

Operational procedure
The cause of abnormality cannot be found because the abnormality does not recur.

Setting up the failure mode recall function

Turn ON the power supply.
<Preparation of the remote controller>
While pressing both Operation select button and TEMP button on the remote
controller at the same time, press RESET button.
First, release RESET button.
Hold down the other 2 buttons for another 3 seconds. Make sure that the indicators
on the LCD screen shown in the right figure are all displayed. Then release the but-
tons.

Press OFF/ON (stop/operate) button of the remote controller (the set temperature is
displayed) with the remote controller headed towards the indoor unit. *1

*1 Regardless of normal or abnormal condition,

a short beep is emitted once the signal is
received.

Does the left lamp of the OPERATION INDICA-

TOR lamp on the indoor unit blink at the interval of Indoor unit is normal.
0.5 seconds? But the outdoor unit might be abnormal because there are some abnor-
Blinks: Either indoor or outdoor unit is abnormal. No malities that cannot be recalled with this way.
Beep is emitted at the same timing as the Check if outdoor unit is abnormal according to the detailed outdoor unit
blinking of the left lamp of OPERATION (OFF)
INDICATOR lamp. *2 failure mode recall function.
Yes NOTE: It takes up to 1 minute to indicate the outdoor unit abnormality.
Judgment of indoor/outdoor abnormality (Blinks) Even if the OPERATION INDICATOR lamp is not lit, keep check-
Before blinking, does the left lamp of ing at least 1 minute or longer.
OPERATION INDICATOR lamp stay ON for 3
seconds?
When it stays ON for 3 seconds (without beep): Yes
The outdoor unit is abnormal.
No
The outdoor unit is abnormal.
The indoor unit is abnormal.
Check the blinking pattern, and identify the abnormal point by referring to
Check the blinking pattern, and identify the abnormal point by referring to the
the table of outdoor unit failure mode recall function.
table of indoor unit failure mode recall function. (Refer to 9-2.2)
(Refer to outdoor unit service manual.)
Make sure to check at least 2 consecutive blinking cycles. *2
Make sure to check at least 2 consecutive blinking cycles. *3

Releasing the failure mode recall function

Release the failure mode recall function by the following procedures.
Turn OFF the power supply and turn it ON again.
Press RESET button of the remote controller.

Repair the failure parts.

Deleting the memorized abnormal condition

After repairing the unit, recall the failure mode again according to "Setting up the failure mode recall
function" mentioned above.
Press OFF/ON (stop/operate) button of the remote controller (the set temperature is displayed) with the
remote controller headed towards the indoor unit.
Press the emergency operation switch so that the memorized abnormal condition is deleted.
Release the failure mode recall function according to "Releasing the failure mode recall function" men-
tioned above.

NOTE: 1. Make sure to release the failure mode recall function after it is set up, otherwise the unit cannot operate properly.
2. If the abnormal condition is not deleted from the memory, the last abnormal condition is kept memorized.

*2. Blinking pattern when the indoor unit is abnormal:

Blinking at 0.5- Blinking at 0.5-
2.5-second OFF second interval 2.5-second OFF second interval
ON
OFF
Beeps Beeps Beeps
Repeated cycle Repeated cycle Repeated cycle

*3.Blinking pattern when the outdoor unit is abnormal:

Blinking at 0.5- Blinking at 0.5-
2.5-second OFF 3-second ON second interval 2.5-second OFF 3-second ON second interval
ON
OFF
No beep Beeps No beep Beeps
Repeated cycle Repeated cycle Repeated cycle

OBH872A 21
2. Table of indoor unit failure mode recall function
The left lamp of
Abnormal point
the OPERATION Condition Remedy
(Failure mode)
INDICATOR lamp
Not lit Normal — —
The room temperature thermistor short or
1-time blink every Room temperature Refer to the characteristics of the room temperature
open circuit is detected every 8 seconds dur-
0.5-second thermistor thermistor (9-7.).
ing operation.
2-time blink Indoor coil The indoor coil thermistor short or open circuit Refer to the characteristics of the main indoor coil ther-
2.5-second OFF thermistor is detected every 8 seconds during operation. mistor, the sub indoor coil thermistor (9-7.).
3-time blink The serial signal from outdoor unit is not re- Refer to 9-6. "How to check miswiring and serial
Serial signal
2.5-second OFF ceived for a maximum of 6 minutes. signal error".
The rotational frequency feedback signal is
11-time blink
Indoor fan motor not emitted for 12 seconds after the indoor fan Refer to 9-6. "Check of indoor fan motor".
2.5-second OFF
motor is operated.
It cannot properly read data in the nonvolatile
12-time blink Indoor control
memory of the indoor electronic control P.C. Replace the indoor electronic control P.C. board.
2.5-second OFF system
board.
NOTE: Blinking patterns of this mode differ from the ones of TROUBLESHOOTING CHECK TABLE (9-4.).
3. Operation check on i-see sensor
While recalling the failure details, set the temperature to 66°F (19°C) to perform the simple check on the i-see sensor.
Place your hand over the i-see sensor, and the buzzer will beep at 1 second intervals. (Normal detection temperature range
is 93 to 102°F (34 to 39°C).)
If the buzzer does not beep, check for disconnection of the connectors.
Set the temperature to 73°F (23°C) to exit the simple check mode on the i-see sensor.

The left lamp of

Abnormal point
the OPERATION Condition Remedy
(Failure mode)
INDICATOR lamp
Poor contact in i-see sensor wiring
6-time blink i-see sensor Failure in loading corrected data of i-see Check for disconnection of the connectors.
sensor

OBH872A 22
9-3. INSTRUCTION OF TROUBLESHOOTING
1. Check of the unit.
*1 "Test Run operation" means the *2 There is possibility that diesel explosion may occur due to the air
operation within 30 minutes after mixed in the refrigerant circuit.
First, ensure that there are no leakage points on the valves, flare
the emergency operation switch connections, etc. that allow the air to flow into the refrigerant circuit,
is pressed. or no blockage points (e.g. clogged or closed valves) in the refrigerant
If blinking of OPERATION circuit that cause an increase in pressure.
INDICATOR lamp cannot be If there is no abnormal point like above and the system operates cool-
checked, it can be checked with ing and heating modes normally, the indoor thermistor might have a
failure mode recall function. problem, resulting in false detection.
Start Check both the indoor coil thermistor and the room temperature ther-
mistor, and replace faulty thermistor(s), if any.
NOTE: Do not start the operation again without repair to prevent hazards.

Indoor unit operates. Indoor unit operates. Indoor unit does not Left lamp of the OPERA-
Outdoor unit does Outdoor unit does receive the signal from TION INDICATOR lamp is
not operate. not operate normally. remote controller. blinking ON and OFF.

Outdoor unit Outdoor unit Unit does not Indoor unit Indoor unit does
operates only does not operate nor- operates, when not operate, when
in Test Run operate even mally in COOL the emergency the emergency
operation. *1 in Test Run or HEAT mode operation switch operation switch is
operation. *1 operation. is pressed. pressed.

Check room Refer to "How Refer to Refer to 9-6. 1. Check indoor/outdoor

temperature to check "Check of "Check of remote connecting wire.
thermistor. inverter/com- R.V. coil". controller and (Check if the power is
Refer to 9-7. pressor". indoor electronic supplied to the indoor
"Test point control P.C. unit.)
diagram and board". 2. Refer to 9-6. "Check
voltage". of indoor P.C. board
and indoor fan motor".
Refer to outdoor unit service manual.

Left lamp Left lamp Left lamp Left lamp Left lamp Left lamp Left lamp Left lamp
Blink on and 2-time blink 3-time blink 4-time blink 5-time blink 6-time blink 7-time blink 14-time blink
off at 0.5-sec- Cause: Cause: Cause: Cause: Cause: Cause: or more
ond intervals Indoor unit Indoor unit Indoor unit Outdoor unit Outdoor unit Outdoor unit Cause:
Cause: • Trouble • Trouble of • Trouble • Outdoor • Trouble of • Trouble of Outdoor unit
Indoor of room indoor fan of indoor power sys- thermistor outdoor • Other abnormality
/Outdoor unit temperature motor unit control tem abnor- in outdoor control Indoor/
• Miswiring or / indoor coil system mality unit system Outdoor unit
trouble of thermistor • Trouble of ther-
serial signal mistors

*2
Refer to 9-6. Check room Refer to 9-6. Replace the Refer to Refer to Replace the • Check "Flow
"How to temperature "Check of indoor "How to "Check of inverter P.C. chart of the
check thermistor indoor fan electronic check outdoor board or the detailed outdoor
miswiring and indoor motor". control P.C. inverter/ thermistors". outdoor unit failure mode
and serial coil thermis- board. compressor". electronic recall function."
• Check thermis-
signal error". tor. Refer to control P.C. tors.
9-7. "Test board. Refer to "Test
point dia- point diagram
gram and and voltage"
voltage". in the service
manual of
indoor and
outdoor unit.

OBH872A 23
9-4. TROUBLESHOOTING CHECK TABLE
Before taking measures, make sure that the symptom reappears for accurate troubleshooting.
When the indoor unit has started operation and detected an abnormality of the following condition (the first detection after the
power ON), the indoor fan motor turns OFF and OPERATION INDICATOR lamp blinks.
• The following indicator applies regardless of shape of the indication.
OPERATION INDICATOR
Lit
Blinking
Not lit

Abnormal
No. Operation indicator lamp Symptom Condition Remedy
point

Left lamp blinks.

0.5-second ON
Miswiring The serial signal from the outdoor unit is not • Refer to 9-6. "How to check
1 or serial miswiring and serial signal er-
signal received for 6 minutes.
ror".
0.5-second OFF

Left lamp blinks.

Indoor coil 2-time blink
thermistor • Refer to the characteristics of
The indoor coil or the room temperature ther- indoor coil thermistor, and the
2
Room mistor is short or open circuit. room temperature thermistor
temperature 2.5-second OFF (9-7.).
thermistor
Left lamp blinks.
3-time blink
Indoor fan The rotational frequency feedback signal is • Refer to 9-6. "Check of in-
3 motor not emitted during the indoor fan operation. door fan motor".
2.5-second OFF

Left lamp blinks.

4-time blink
Indoor It cannot properly read data in the nonvolatile
4 control memory of the indoor electronic control P.C. • Replace the indoor electronic
system control P.C. board.
board.
2.5-second OFF

Left lamp blinks.

Refer to "How to check of in-
5-time blink Indoor unit and It consecutively occurs 3 times that the com- •
Outdoor outdoor unit do verter/compressor".
pressor stops for overcurrent protection or
5 power not operate. Refer to outdoor unit service
system start-up failure protection within 1 minute after
manual
2.5-second OFF start-up.
• Check the stop valve.

Left lamp blinks.

6-time blink • Refer to "Check of outdoor
Outdoor The outdoor thermistors short or open circuit thermistor".
6 thermistors during the compressor operation. Refer to outdoor unit service
2.5-second OFF manual.

Left lamp blinks.

7-time blink • Replace the inverter P.C. board
Outdoor It cannot properly read data in the nonvolatile or the outdoor electronic control
7 control memory of the inverter P.C. board or the out- P.C. board.
system door electronic control P.C. board. Refer to outdoor unit service
2.5-second OFF manual.

Left lamp blinks. • Check the stop valve.

14-time blink or more • Check the 4-way valve.
• Check the abnormality in detail
using the failure mode recall
An abnormality other than the above is de-
function for outdoor unit.
tected.
8 Other 2.5-second OFF An abnormality of the indoor thermistors, the • Refer to TEST POINT DIA-
abnormality GRAM AND VOLTAGE" on the
defrost thermistor or ambient temperature
service manual of indoor and
thermistor is detected.
outdoor unit for the characteris-
tics of the thermistors. (Do not
start the operation again with-
out repair to prevent hazards.)

Outdoor Outdoor unit It cannot properly read data in the nonvolatile • Check the blinking pattern of
the LED on the inverter P.C.
9 control Left lamp lights up. does not oper- memory of the inverter P.C. board or the out-
system board or the outdoor electronic
ate door electronic control P.C. board.
control P.C. board.

OBH872A 24
9-5. TROUBLESHOOTING CRITERION OF MAIN PARTS
MSZ-FS06NA MSZ-FS09NA MSZ-FS12NA MSZ-FS15NA MSZ-FS18NA
Part name Check method and criterion Figure
Room temperature Measure the resistance with a multimeter.
thermistor (RT11)
Indoor coil thermistor Refer to 9-7. "Test point diagram and voltage", "Indoor electronic control
(RT12, RT13) P.C. board", for the chart of thermistor.
Indoor fan motor (MF) Check 9-6. "Check of indoor fan motor".
Vane motor (MV1) Measure the resistance between the terminals with a multimeter. SKY
(HORIZONTAL) (Temperature: 50 - 86°F (10 - 30°C)) ROTOR
SKY
Color of the lead wire Normal RED
RED - SKY* 262 - 328 Ω
SKY SKY

Vane motor (MV2) Measure the resistance between the terminals with a multimeter. SKY
(VERTICAL) (Temperature: 50 - 86°F (10 - 30°C)) ROTOR
SKY
Color of the lead wire Normal RED
RED - SKY* 219 - 273 Ω
SKY SKY

i-see SENSOR MOTOR Measure the resistance between the terminals with a multimeter. BLK
(MT) (Temperature: 50 - 86°F (10 - 30°C)) ROTOR
BLK
Color of the lead wire Normal RED
RED - BLK 262 - 328 Ω
BLK BLK

*SKY=SKY BLUE

OBH872A 25
9-6. TROUBLESHOOTING FLOW

A Check of indoor fan motor

The indoor fan motor error has occurred, and the indoor fan does not operate.

Turn OFF the power supply. Pay enough attention to the high voltage on the fan motor connector CN211.

Turn ON the power supply, wait 5 seconds or more, and then press
the emergency operation switch.
Measure the supply voltage as follows within 12 seconds after the emer-
gency operation switch is pressed.
If more than 12 seconds passes, turn OFF the power supply and turn it
Is there any foreign matter that interferes
the rotation of the line flow fan? No ON again, then measure the voltage. *1
<Indoor power P.C. board>
1. Measure the voltage between CN211 (+) and (–).
Yes 2. Measure the voltage between CN211 (+) and (–).
<Indoor electronic control P.C. board>
3. Measure the voltage between CN102 (+) and JPG (GND)(–).
Remove the foreign matter and
*1.Ifmore than 12 seconds passes after the emergency operation switch
adjust the line flow fan.
is pressed, the voltage measured at 2. above goes 0 V DC although the
indoor P.C. board is normal.

Does the voltage between CN211

Is there 294/325 V DC (+) and (–) on the power P.C. board
between CN211 (+) rise to the range of 3 to 6 V DC within Replace the indoor fan motor.
Yes Yes
and (–) ? 12 seconds after the emergency
operation switch is pressed?
No
No

Does the voltage between CN102

(+) and JPG (GND)(–) on the indoor
Replace the indoor power electronic control P.C. board fall to Replace the indoor electronic
P.C. board. Yes 2 V or less within 12 seconds after No control P.C. board.
the emergency operation switch is
pressed?

The indoor fan motor error has occurred, and the indoor fan repeats "12-second ON and 30-second OFF" 3 times, and then stops.

Measure the voltage between CN211 Measure the voltage CN102 (+)
Is it unchanged holding 0 and JPG (GND)(–) on the indoor
(+) and (–) while the fan motor is
or 15 V DC? No electronic control P.C board when
rotating. (Changed) the fan motor is rotating.
Yes
(Unchanged)

Replace the indoor fan motor.

Replace the indoor

Replace the indoor power P.C. Is it unchanged holding 0 electronic control P.C.
board. Yes or 5 V DC? No board.
(Unchanged) (Changed)

OBH872A 26
 B Check of remote controller and indoor electronic control P.C. board
Check if the remote controller is exclusive for this air conditioner.

Press OFF/ON (stop/operate) *1 Look at the image of the signal transmitting section of
button on the remote controller. the remote controller through the monitor of a digital
camera or a camera phone. It is normal if the LED
of the signal transmitting section lights up when the
OFF/ON (stop/operate) button on the remote control-
Is LCD display on the remote ler is pressed. However, it may be difficult to see the
Replace the batteries. (Refer to 9-1.4.) illuminated LED of the signal transmitting section with a
controller visible? No smartphone camera.
(Not clear)
Yes
*2 If the inverter fluorescent light is turned on when the
Remove the batteries, then set them room is cool, the unit may have difficulty receiving the
back and press RESET button. signal from the remote controller or may not be able to
(Refer to 9-1.4.) operate with it; if the inverter fluorescent light is turned
Check if the unit operates with the on when the room is warm, the unit may be able to
remote controller. operate with the remote controller.

Assign a number of remote controller.

Does the unit operate with the (Refer to 7-2.)
remote controller? No Check if the unit operates with the
remote controller.
Yes

OK
Turn ON a radio to AM and press OFF/
Does the unit operate with
ON (stop/operate) button on the remote
the remote controller ? No controller. *1
Yes

OK Is noise heard from radio? Replace the remote controller.

No
Yes

Are there any fluorescent lights • Reinstall the unit away from lights.
of inverter or rapid-start type • Attach a filter on receiving part.
Yes
within the range of 3.28 ft.? *2
No

Measure the voltage between receiver P.C. board connector CN301 No.1(-) and No.3(+)
when the remote controller button is pressed.

Replace the indoor electronic

Is the voltage approximately 4 V DC - 5 V DC?
Yes control P.C. board.
No

Replace the receiver P.C. board.

OBH872A 27
C Check of indoor P.C. board and indoor fan motor

Turn OFF the power supply.

Remove indoor fan motor connector CN211
from indoor power P.C. board and vane Measure the resistance between
motor connector CN151 from the indoor Short circuit:
CN211 and of the indoor fan motor Replace the indoor fan motor.
electronic control P.C. board and turn ON connector.
the power supply.

Does the unit operate with the remote

controller? Measure the resistance of the vane Short circuit:
Does OPERATION INDICATOR lamp light motor coil. Replace the vane motor and the indoor
up by pressing the emergency operation Yes Refer to 9-5. electronic control P.C. board.
switch?
No

Short circuit:
Measure the resistance of the i-see
Replace the i-see SENSOR MOTOR and
SENSOR MOTOR coil. Refer 9-5.
the indoor electronic P.C. board.

Replace the varistor (NR11)

and fuse (F11). *3

Yes
Are the varistor (NR11)
burnt and the fuse (F11)
blown? No
Turn OFF the power supply.
Check both “parts side” and “pattern Be sure to check both the fuse
side” of the indoor power P.C. board and the varistor in any case.
visually.
Is the fuse (F11) blown
only? No
Yes
*1. The fan motor connector's lead wire is red,
whereas is black.
*2. Connect "+" of the multimeter to fan motor connector's
Measure the resistance between
CN211 (+) and (-) of indoor fan lead wire, and “-” to lead wire, otherwise the
motor connector. *1, *2 resistance cannot be measured properly.
*3. Please replace the fuse after removing the indoor
power P.C. board from the electrical box.

Replace the fuse (F11) and the

Is the resistance 1MΩ or more?
No indoor fan motor. *3
Yes

Replace the fuse (F11). *3

Measure the resistance of Is the resistance of Replace the indoor

resistor (R111) on the indoor resistor (R111) approximately power P.C. board and
power P.C. board. 3.9 Ω ? No the indoor fan motor.
Yes
Indoor power Fuse (F11) Varistor
P.C. board (NR11)
Is there approximately 5 V DC between
5 V (+) and JPG (GND) (-) of the
indoor electronic control P.C. board?
R111 Is there approximately 12 V DC Replace the indoor fan motor.
Yes
between 12 V (+) and JPG (GND) (-)
of the indoor electronic control P.C.
CN211 board?
No

Is connector CN102 on the

indoor electronic control P.C. Connect the connector or repair discon-
Indoor electronic board or lead wires discon- Yes nection.
CN102
control P.C. board nected?
No

Replace the indoor electronic control P.C. board.

GND(JPG)

OBH872A 28
D How to check miswiring and serial signal error

MUZ type Turn OFF the power supply.

Is there rated voltage in the power supply? Check the power supply.
No
Yes
Turn ON the power supply.

Is there rated voltage between the outdoor terminal block S1 and S2? Check the wiring.
No
Yes
Press the emergency operation switch once.

Does the left lamp of OPERATION INDICATOR

lamp light up? <Confirmation of the power to
the indoor unit> No
Yes
Is there any miswiring,
poor contact, or wire
Is serial signal error indicated 6 minutes later? disconnection of the Correct them.
No Yes
indoor/outdoor connect-
Yes ing wire?
No

A *1. Miswiring may damage indoor electronic control P.C.

board during the operation.
Turn OFF the power supply. Be sure to confirm the wiring is correct before the opera-
Check once more if the indoor/outdoor tion starts.
B connecting wire is not miswiring. *3. Be sure to check this within 3 minutes after turning ON.
Bridge the outdoor terminal block S2 and After 3 minutes, LED blinks 6 times. Even when the
S3. *1 inverter P.C. board is normal, LED blinks 6 times after 3
minutes.

Turn ON the power supply.

Is the bus-bar voltage of the inverter P.C. board normal? Check of power supply.
(Refer to the outdoor
(Refer to "TEST POINT DIAGRAM AND VOLTAGE" in the outdoor service manual.) No service manual.)
Yes

Does the LED on the inverter P.C. board repeat Replace the inverter P.C. board. *2
"3.6-second-OFF and 0.8-second-ON quick blinking"? *3 No
(Lit or not lit)
Yes *2. Be careful of the residual voltage of
smoothing capacitor.
Turn OFF the power supply.
Remove the bridge between the outdoor terminal block S2 and S3.
Turn ON the power supply.

Check the wiring

If there are any errors of the indoor/outdoor connecting wire:
Is there rated voltage between the indoor terminal block S1 and S2? such as the damage of the wire, intermediate connection,
<Confirmation of power voltage> No and/or poor contact to the terminal block, replace the indoor/
Yes outdoor connecting wire.

Is there amplitude of 10 to 20 V DC between the indoor terminal block

S2 and S3? <Confirmation of serial signal> No
Yes
A
• Turn OFF inverter-controlled lighting Is there 2 V DC or less between CN202 (+)
equipment. and JPG (GND)(-) on the indoor electronic
• Turn OFF the power supply and then control P.C. board?
turn ON again. Yes No
• Press the emergency operation switch.
Is there 2 V DC or less between Is there 2 V DC or less between
• Reinstall CN202A (+) and JPG (GND)(-) CN202 (+) and JPG (GND)(-) on
either the unit on the indoor electronic control P.C. the indoor electronic control P.C. Yes
or the light board? board?
away from No Yes No
Is serial signal each other.
error indicated 6 • Attach a filter Replace the indoor power Replace the indoor elec-
No on remote P.C. board. tronic control P.C. board.
minutes later?
Yes control receiv-
ing section
of the indoor
B unit.

OBH872A 29
MXZ Type

LED indication Turn OFF the power supply.

for communication status
Communication status is indicated
by the LED. Is there rated voltage in Check the power
the power supply? No supply.
Unit status
Blinking: normal communication
Lit:abnormal communication or Yes
not connected Turn ON the power supply.
Pattern 1 and 2 is repeatedly displayed
alternately. Each pattern is displayed for
15 seconds. Is there rated voltage between
NOTE: "Lit" in the table below does not outdoor terminal block S1 and Check the wiring.
S2? No
indicate abnormal communication.
Yes
Outdoor control P.C. board Press the emergency operation switch once.
LED1LED2LED3
Does the left lamp of OPERATION
Blinking INDICATOR lamp light up?
<Confirmation of the power to the indoor unit> No
Pattern LED 1 LED 2 LED 3 Yes
Unit A Unit B Is there any miswiring,
1 status status Lit poor contact, or wire
Is serial signal error indicated 6
2 Unit C Unit D Not lit disconnection of the Correct them.
status status minutes later? No indoor/outdoor Yes
3 Unit E Blinking connecting wire?
status Yes
No

· Turn OFF inverter-controlled lighting equipment.

· Turn OFF the power supply and then turn ON again.
· Press the emergency operation switch.

· Reinstall either the unit or the light

Is serial signal error indicated 6 minutes away from each other.
later? No · Attach a filter on remote control
receiving section of the indoor unit.
Yes

Turn OFF the power supply.

Check once more if the indoor/outdoor
connecting wire is not miswiring.
Bridge the outdoor terminal block S2 and *1 Miswiring may damage indoor electronic control
S3. *1 P.C. board during the operation.
Be sure to confirm the wiring is correct before the
operation starts.

Turn ON the power supply.

Does the LED on the outdoor control P.C.

board repeat "3.6-second-OFF Replace the outdoor control P.C. board.
and 0.8-second-ON quick blinking"? *2
No
(Lit or not lit)
Yes * 2 Be careful of the residual
voltage of smoothing capacitor.
Turn OFF the power supply.
Remove the bridge between
outdoor terminal block S2 and S3.
Turn ON the power supply.
Is there amplitude of 10 to 20 V DC No
between outdoor terminal block S2
and S3? <Confirmation of serial
signal>
Yes

Is there any error of the

Is there rated voltage between indoor/outdoor connecting wire, Replace the
indoor terminal block S1 and S2? such as the damage of the wire, indoor/outdoor
<Confirmation of power voltage> No intermediate connection, poor Yes connecting wire.
contact to the terminal block?
Yes
No

Replace the indoor electronic control P.C. board.

Be sure to release the failure-mode
recall function after checking.

OBH872A 30
E Electromagnetic noise enters into TV sets or radios

Is the unit grounded? Ground the unit.

No
Yes

Is the distance between the antennas

Extend the distance between the antennas and
and the indoor unit within 9.91 ft. (3m),
the indoor unit, and/or the antennas and the
or is the distance between the antennas Yes outdoor unit.
and the outdoor unit within 9.91 ft. (3m)?
No

Is the distance between the TV sets or ra-

dios and the indoor unit within 3.28 ft. (1m), Extend the distance between the TV sets and/
or is the distance between the TV sets or or radios and the indoor unit, or the TV sets or
radios and the outdoor unit within Yes radios and the outdoor unit.
9.91 ft. (3m)?
No

Are the antennas damaged?

Is the coaxial cable damaged? Replace or repair the antenna.
Is there any poor contact in the anten- Yes Replace or repair the coaxial cable.
na wiring?
No

Is the indoor/outdoor connecting wire Extend the distance between the indoor/outdoor
of the air conditioner and the wiring of connecting wire of the air conditioner and the wir-
the antennas close? Yes
ing of the antennas.
No

Even if all of the above conditions are fulfilled, the electromagnetic noise may enter, depending on the electric field strength
or the installation condition (combination of specific conditions such as antennas or wiring).
Check the following before asking for service.
1. Devices affected by the electromagnetic noise
TV sets, radios (FM/AM broadcast, shortwave)
2. Channel, frequency, broadcast station affected by the electromagnetic noise
3. Channel, frequency, broadcast station unaffected by the electromagnetic noise
4. Layout of:
indoor/outdoor unit of the air conditioner, indoor/outdoor wiring, ground wire, antennas, wiring from antennas, receiver
5. Electric field intensity of the broadcast station affected by the electromagnetic noise
6. Presence or absence of amplifier such as booster
7. Operation condition of air conditioner when the electromagnetic noise enters in
1) Turn OFF the power supply once, and then turn ON the power supply. In this situation, check for the electromagnetic
noise.
2) Within 3 minutes after turning ON the power supply, press OFF/ON (stop/operate) button on the remote controller for
power ON, and check for the electromagnetic noise.
3) After a short time (3 minutes later after turning ON), the outdoor unit starts running. During operation, check for the
electromagnetic noise.
4) Press OFF/ON (stop/operate) button on the remote controller for power OFF, when the outdoor unit stops but the
indoor/outdoor communication still runs on. In this situation, check for the electromagnetic noise.

OBH872A 31
9-7. TEST POINT DIAGRAM AND VOLTAGE
Indoor power P.C. board, Indoor electronic control P.C. board, Receiver board, Display board, Switch board
MSZ-FS06NA MSZ-FS09NA MSZ-FS12NA MSZ-FS15NA MSZ-FS18NA
Indoor power P.C. board Fuse (F11) Varistor (NR11)
Connector Indoor fan motor
Terminal Block (CN211)
(CN201) (+)0 or 15 V DC
(+)3-6 V DC
15 V DC
(–) GND (high-
voltage DC)
294/325 V DC
Resistor (R111)
approximately
3.9 Ω
GND

Connector to indoor 12 V DC 5 V DC Room temperature thermistor (RT11)

electronic control Indoor coil thermistor (RT12, RT13)
P.C. board (CN202)

Indoor electronic control P.C. board

Room temperature
Resistance (kΩ)

thermistor RT11 (CN111)

Connector cable (CN24) 5 V DC

12 V DC
Display P.C. board CN110
~ pin

32 50 68 86 104 122 140

Receiver P.C. board Temperature (°F)
(CN301)
Connector to indoor
~ pin power P.C. board
(CN102)

, , ,
i-see SENSOR , pin
MOTOR MT
~ pin
i-see sensor

CN151
Vane motor MV1 ~ 26 pin
(horizontal)
Vane motor MV2 ~ pin Indoor coil thermistor Interface
(vertical) RT12, RT13 (CN112) (CN105)
Emergency operation switch (E.O.SW) (SW1) Timer short To disable "Auto restart
GND mode point function" cut the Jumper
JPG JPS wire to JR77. (Refer to 7-4.)
(Refer to 7-1.)
Switch P.C. board

OBH872A 32
 10 DISASSEMBLY INSTRUCTIONS

<Detaching method of the terminal with locking mechanism>

The terminal which has the locking mechanism can be detached as shown below.
There are 2 types of the terminal with locking mechanism.
The terminal without locking mechanism can be detached by pulling it out.
Check the shape of the terminal before detaching.

(1) Slide the sleeve and check if there is a locking lever or not. (2) The terminal with the connector shown below
has the locking mechanism.
Sleeve

Slide the sleeve. Hold the sleeve, and

Pull the terminal while pull out the terminal
Locking lever pushing the locking slowly.
lever.
Connector

10-1. MSZ-FS06NA MSZ-FS09NA MSZ-FS12NA MSZ-FS15NA MSZ-FS18NA

: Indicates the visible parts in the photos/figures.
NOTE: Turn OFF the power supply before disassembly. : Indicates the invisible parts in the photos/figures.

OPERATING PROCEDURE PHOTOS/FIGURES

1. Removing the panel Photo 1
(1) Remove the horizontal vanes. Front panel

Removal procedure
Unlock the upper and lower vanes as shown
in using a thin instrument.
Then, remove the horizontal vanes in the
direction of .

Unlock Horizontal vanes Horizontal vanes

Photo 2
Upper and
lower vanes
Left panel Screws of the panels Right panel

(2) Remove the front panel. Remove the screw caps of

the under panel. Remove the screws of the under
panel.
(3) Pull out the right top corner of the right panel and
remove the right panel.
(4) Pull out the left bottom corner of the left panel and
remove the left panel.
(5) Unhook the lower part of the under panel and
Under panel
remove the under panel.
Screws of the under panel

OBH872A 33
 OPERATING PROCEDURE PHOTOS/FIGURES
2. Removing the indoor electrical box Photo 3 Ground wire
(1) Remove the panels (Refer to section 1.) and the right Electrical box
corner box.
(2) Remove the screw of the V.A. clamp and V.A. clamp.
(3) Remove the screw of the electrical cover and the
electrical cover.
(4) Disconnect following connectors:
<Indoor electronic control P.C. board> Screw of
CN151 (Vane motor) the electrical cover
<Indoor power P.C. board>
CN211 (Indoor fan motor) Screw of
CN110 (DISPLAY AND i-see SENSOR ASSEMBLY) the V.A. clamp
(5) Remove DISPLAY AND i-see SENSOR ASSEMBLY.
(6) Remove the screw of conduit cover and the conduit
cover.
(7) Remove the screw of conduit plate, the conduit plate DISPLAY AND i-see
and the indoor/outdoor connecting wire. SENSOR ASSEMBLY
(8) Remove the ground wire connected to the indoor heat
exchanger from the electrical box.
(9) Remove the screw fixing the electrical box, then
the upper catch of the electrical box, and Photo 4
pull out the electrical box.
Ground wire Upper catch
* When installing the electrical box, pass the lead
Lead wire holder
wire from the fan motor through (Photo 10) and
(Photo 4) so that it will not be pinched under the
electrical box. Indoor power
P.C. board

Indoor electronic
control P.C. board
Screw of
the electrical box

Catch of the DISPLAY AND Screw of

i-see SENSOR ASSEMBLY the terminal block

Photo 5

Screw of the
conduit plate
Screw of the
conduit cover

OBH872A 34
 OPERATING PROCEDURE PHOTOS/FIGURES
3. Removing the indoor power P.C. board, the Photo 6
switch board, the display board, the receiver Catch of the DISPLAY AND
board and the indoor electronic control P.C. i-see SENSOR ASSEMBLY
board
(1) Remove the panels (Refer to section 1.) and the right
corner box.
(2) Remove the indoor electrical box (Refer to section 2.).
(3) Remove the ground wire connected to the electrical
box from the indoor power P.C. board.
(4) Disconnect the following connectors:
<Indoor electronic power P.C. board>
CN106 (Switch board)
CN201 (Terminal block)
CN202 (To the indoor electronic control P.C. board)
(5) Remove the lead wire holder. Photo 7
(6) Remove the indoor power P.C. board. Receiver P.C. board
(7) Disconnect the following connectors:
<Indoor electronic control P.C. board>
CN111 (Room temperature thermistor) Display P.C. board
CN112 (Indoor coil thermistor)
(8) Unhook the catches of the DISPLAY AND i-see
SENSOR ASSEMBLY from the electrical box (right
side).
(9) Unhook the catch of the rear cover of the DISPLAY
AND i-see SENSOR ASSEMBLY, and open the rear
cover.
Remove the display P.C. board and the receiver P.C.
board.
(10) Open the switch panel and remove the switch P.C.
board.

OBH872A 35
 OPERATING PROCEDURE PHOTOS/FIGURES
4. Removing the nozzle assembly Photo 8
(1) Remove the panels (Refer to section 1.) and the right
Screw of the vertical
corner box.
vane motor unit
(2) Remove the indoor/outdoor connecting wire (Refer to
section 2.).
(3) Remove the electrical cover (Refer to section 2.).
(4) Disconnect the following connector:
<Indoor electronic control P.C. board>
CN151 (Vane motor)
(5) Remove the DISPLAY AND i-see SENSOR
ASSEMBLY.
(6) Pull out the drain hose from the nozzle assembly and
remove the nozzle assembly.
(7) Remove the vane motors (Refer to section 5, 6.).
Screws of the vane
5. Removing the vertical vane motor motor unit cover
(1) Remove the nozzle assembly (Refer to section 4.)
(2) Remove the screw of the vertical vane motor unit, and Photo 9
pull out the vertical vane motor unit.
(3) Remove the screws of the vertical vane motor unit Screws of the
cover. horizontal vane motor unit
(4) Disconnect the connector from the vertical vane
motor.
(5) Remove the vertical vane motor from the vertical
motor unit cover.

6. Removing the horizontal vane motor

(1) Remove the nozzle assembly (Refer to section 4.).
(2) Remove the screws of the horizontal vane motor unit,
and pull out the horizontal vane motor unit.
(3) Remove the screws of the horizontal vane motor.
(4) Disconnect the connector from the horizontal vane Screws of the
motor. horizontal vane
(5) Remove the horizontal vane motor from the horizontal Screws of the horizontal
vane motor motor
vane motor unit.

OBH872A 36
 OPERATING PROCEDURE PHOTOS/FIGURES
7. Removing the indoor fan motor, the indoor coil Photo 10
thermistor and the line flow fan Lead wire of the indoor
(1) Remove the panels (Refer to section 1.) and the right coil thermistor
Water cut
corner box.
(2) Remove the indoor electronic control P.C. board
holder, the electrical box and the nozzle assembly.
(3) Remove the screws fixing the motor bed.
(4) Release the hooks of the water cut and remove the
water cut.
(5) Loosen the screw fixing the line flow fan.
(6) Remove the motor bed together with the indoor fan
motor and the motor band.
(7) Release the hooks of the motor band and remove the
motor band. Pull out the indoor fan motor.
(8) Remove the indoor coil thermistor from the heat
exchanger.
* Install the indoor coil thermistor in its former position
when assembling it (Photo 10.). Screws of
(9) Remove the screws fixing the left side and the upper the motor bed
right side of the heat exchanger.
(10) Lift the heat exchanger, and pull out the line flow fan Photo 11
to the lower left.
* When attaching the line flow fan, screw the line flow
fan so 4 mm gap is provided between the right end of
the line flow fan and the right wall of the air passage
of the box (Figure 1).
Screw of the upper right
Figure 1 side of the heat exchanger

4 mm

Photo 13 Photo 12

Screws of
the left side of
the heat
exchanger

Screw of the line flow fan

OBH872A 37
Fixing the indoor coil thermistor

* There are 2 forms of parts for fixing the indoor coil thermistor.
When fixing the indoor coil thermistor
to the clip-shape/holder-shape part, the
Clip shape Holder shape lead wire should point down.

About the
same length

Position and procedure for mounting the clip-shape part

1. Set the indoor coil 2. Check the (marked) 3. Mount the

thermistor in the center of mounting position. clip-shape part.
the clip-shape part.

NOTE:
Take care to avoid loss and accidental falling of the clip-shape part inside the unit.
Mount the clip-shape part on the marked position.
Do not pull the lead wire when removing the indoor coil thermistor.

HEAD OFFICE: TOKYO BUILDING, 2-7-3, MARUNOUCHI, CHIYODA-KU, TOKYO 100-8310, JAPAN

© Copyright 2020 MITSUBISHI ELECTRIC CORPORATION

Issued: Nov. 2021. No. OBH872 REVISED EDITION-A
Published: Nov. 2020. No. OBH872
Made in Japan Specifications are subject to change without notice.
38