It is a process through which alternatives are selected and then managed through

implementation.

a. Committed to work

b. Confidence

c. Discipline

d. Effective decision-making

One of the qualities of manager that 'the' key success factor for modern managers and leaders.

a. Committed to work

b. Confidence

c. Discipline

d. Effective decision-making

One of the qualities of manager that implies the direct participation by the highest-level
management (top management) in all specific and critically important aspects such as safety, quality,
environment, security, etc., or programs of an organization.

a. Committed to work

b. Confidence

c. Discipline

d. Effective decision-making

It defines as the ability to meet organizational objectives, use available resources efficiently,
maintain high levels of employee performance and professionalism, and provide excellent service to
customers.

a. Patience

b. Etiquette

c. Discipline

d. Competence

It is a virtue, and there's a reason and also, it's a tough skill to master. Imagine, for instance, that
you're waiting for someone to finish compiling a report that you need for a meeting.
a. Patience

b. Etiquette

c. Discipline

d. Competence

Refers to guidelines which control the way a responsible individual should behave in the society.

a. Patience

b. Etiquette

c. Discipline

d. Competence

He proposed an alternative approach to defining what management is about.

a. Alexander flamming

b. Albert Einstein

c. Henri fayol

d. Henry Mintzberg

He suggests that there are ten managerial roles which can be grouped into three areas:
interpersonal, informational and decisional.

a. Alexander flamming

b. Albert Einstein

c. Henri fayol

d. Henry Mintzberg

Refer to a person who make a decision about changing what is happening in an organization.

a. Leader

b. Boss

c. Administrator
d. Manager

It is another important role of an administrator. For this, complete knowledge about the
company or organization and to understand what it requires is very necessary.

a. Organizing

b. Staffing

c. Coordinating

d. Leading

Give the focus of the field of organizational behavior, it should not be surprising that most of
these outcomes are directly or indirectly addressed by various theories and models.

a. Group- and Team-Level Outcomes

b. Individual-Level Outcomes

c. Organization-Level Outcomes

d. Company level outcomes

It is a set of outcome variables exists at the organization level. As before, some of these
outcomes parallel those at the individual and group levels, but others are unique.

a. Group- and Team-Level Outcomes

b. Individual-Level Outcomes

c. Organization-Level Outcomes

d. Company level outcomes

if an organization makes extensive use of work teams, team productivity and performance are
important outcome variables, this outcome is?

a. Group- and Team-Level Outcomes

b. Individual-Level Outcomes

c. Organization-Level Outcomes

d. Company level outcomes

 This strategy refers to the elimination of procedures and policies that inhibit the ability to
communicate effectively or perform work efficiently.

a. Strategies

b. Extinction

c. Distinction

d. Discipline

Where positive reinforcement is geared toward promoting sought-after behaviors.

a. Strategies

b. Extinction

c. Distinction

d. Discipline

The practitioner teaches managers to ask questions and conduct observations of the work
environment and completed tasks to help determine the cause of performance deficiencies refer to?

a. Diagnose the problem

b. Analyze problem

c. Develop and implement a solution

d. Develop a measurement system

The practitioner helps the target audience develop an accurate and reliable way to measure the
pinpointed behavior and results. This method often involves tracking costs associated with the pinpoints.

a. Diagnose the problem

b. Analyze problem

c. Develop and implement a solution

d. Develop a measurement system

. The practitioner works with managers and executives to determine important behaviors and
immediate results required to accomplish the key results.

a. Diagnose the problem

b. Find the pinpoints

c. Develop and implement a solution

d. Develop a measurement system

. After the results of the assessment, the practitioner then works with managers to what?

a. Diagnose the problem

b. Analyze problem

c. Develop and implement a solution

d. Develop a measurement system

It refers to a leader’s manner of behavior in a work situation, according to Fred E. Fiedler.

a. leadership style

b. leadership technique

c. leadership plan

d. leadership principle

it is also referred to a leadership style in which the leader tells employees exactly how they
would like tasks/projects to be performed and the leader retains final decision-making authority.

a. Participative

b. Autocratic

c. Laissez‐faire

d. Democratic

It is a process embarked upon with the sole aim of achieving a purpose.

a. Management as a process

b. Leading

c. Organizing

d. Controlling
 One of the categories of management that record the day-to-day doings of an employee, in an
order in which they are done, all while labeling their activity correctly.

A. Management as an activity

B. Management as a process

C. Management as an art

D. Management as a science

Refers to a person who manages the organization such that he is responsible for planning,
organization, direction, coordination and control.

a. Employee

b. Administrator

c. Manager

d. Leader

It is an act of managing people and their work, for achieving a common goal by using the
organization’s resources.

a. Leading

b. Organizing

c. Controlling

d. Management

One of the 5major activities perform by management that setting the objectives and
determining a course of action for achieving those objectives.

a. Leading

b. Organizing

c. planning

d. Controlling

It studies of practices and principles required to carry out official administrative duties.

a. Management as an activity
b. Management as a process

c. Management as a discipline

d. Management as a science

It requires certain skills which are personal possessions of managers.

a. Management as an activity

b. Management as a process

c. Management as an art

d. Management as a science

refers to all those persons who perform the task of managing an enterprise.

a. Management as an activity

b. Management as a group

c. Management as a process

d. Management as an art

It needs a minimum number of qualifications, it's essential for its' practitioners to register
themselves with a professional body, refer to what?

a. Management as an activity

b. Management as a process

c. Management as an art

d. Management as a profession

It is the function of management that involves developing an organizational structure and

allocating human resources to ensure the accomplishment of objectives.

a. Leading

b. Organizing

c. Controlling

d. Management
 Influencing or prompting the organization member to work together with the interest of the
organization refer to what?

a. Leading

b. Organizing

c. planning

d. Controlling

It is a process of assessing the organization's progress toward accomplishing its goals.

a. Leading

b. Organizing

c. planning

d. Controlling

A process of inducing the employees of an organization to act in a predetermined desired

manner so as to achieve organizational goals.

a. motivating

b. Organizing

c. planning

d. Controlling

It is an organized body of knowledge which contains certain universal truth.

a. Management as an activity

b. Management as a process

c. Management as a discipline

d. Management as a science

Refer to a person who manages the organization such that he is responsible for.

a. Manager
b. Leader

c. Boss

d. Administrator

It is the ability to draw on one’s knowledge and experience to make well-formed judgments.

a. Cooperativeness

b. Passion

c. Courage

d. Wisdom

It comes from the Latin word ‘integritas’, meaning wholeness, coherence, rightness, or purity.

a. Courage

b. Wisdom

c. Integrity

d. Honestly

It is essential to leadership. People value working for leaders they can trust.

a. Wisdom

b. Integrity

c. Honestly

d. Leadership

It is important to exercise appropriate personal control over their thoughts and actions and can
manage and express emotions in constructive ways.

a. Self-discipline

b. Wisdom

c. Integrity

d. Honestly
 It is an adage “Stepping into the shoes of others”. This is very important because fair judgement
and objectivity comes only then.

a. Empathy

b. Humanist

c. Self-confidence and will-power

d. Sense of responsibility

Such actions provide transparency to the public, and from a managerial standpoint communicate
to employees that you have their back unless they do something wrong, refer to?

a. Strive for investigative organizational justice

b. Act quickly but fairly

c. Make certain discipline is fair

d. Provide opportunities for training

Teach tactics for de-escalating tense situations that may involve being recorded by bystanders.

a. Strive for investigative organizational justice

b. Act quickly but fairly

c. Make certain discipline is fair

d. Provide opportunities for training

When an officer must be disciplined, organizational justice is paramount. Fair discipline will be
more likely to have its intended benefit of discouraging problematic behavior.

a. Strive for investigative organizational justice

b. Act quickly but fairly

c. Make certain discipline is fair

d. Provide opportunities for training

If one of your officers is accused of wrongdoing (regardless of whether there is video footage of
the incident), organizational justice should be at the forefront of your mind.

a. Strive for investigative organizational justice

b. Act quickly but fairly

c. Make certain discipline is fair

d. Provide opportunities for training

Regularly discuss today’s problems with your officers. Allow them the opportunity to voice
concerns about excessive use of force, public antagonism, viral videos, and the apparent increase in
violence.

a. Establish, or revise, policies with an eye toward organizational justice

b. Give your officers a voice

c. Make certain discipline is fair

d. Provide opportunities for training

Clear job descriptions, well-thought-out promotion requirements, and carefully planned

procedures will encourage your officers to view the department as fair.

a. Establish, or revise, policies with an eye toward organizational justice

b. Give your officers a voice

c. Make certain discipline is fair

d. Provide opportunities for training

. According to a poll which had 14,000 federal, state, and local law enforcement supervisors
across the US identify a problem employee, it was found out that this type of officer is often negative,
resents authority, is unwilling to accept responsibility for his or her actions, and is prone to manipulating
and sabotaging administrative direction to get his or her way.

a. Identifying disruptive personnel

b. Document the bad behavior

c. Be consistent and inform the employee of the consequences if things don’t change

d. Selfish personnel

It refers to make a note of how many times the bad behavior occurs and if there were witnesses
when the problem employee said or did anything that negatively impacts his or her work.

a. Identifying disruptive personnel

b. Document the bad behavior

c. Be consistent and inform the employee of the consequences if things don’t change

d. Selfish personnel

Consistency is key when managing a difficult employee. If you have documented that a certain
type of behavior or attitude is unacceptable, then be consistent with your disciplinary measures.

a. Identifying disruptive personnel

b. Document the bad behavior

c. Be consistent and inform the employee of the consequences if things don’t change

d. Selfish personnel

Debrief your officers after such incidents by clearly describing why you handled the situation in
the manner you did. These actions will send the message to your employees that they will be treated
fairly and with transparency if accused of improper conduct.

a. Strive for investigative organizational justice

b. Maintain a culture of dignity and respect in your agency regarding the investigation of citizen
complaints.

c. Make certain discipline is fair

d. Provide opportunities for training

This well-known approach operates under the theory that rewarding employees for
demonstrating desired behaviors will motivate them to continue doing so.

a. Strategies

b. Extinction

c. Positive reinforcement

d. Discipline

The knowledge gained must be applied efficiently to yield results.

a. Theoretical knowledge

b. Personalized application
c. Practice and creativity

d. Creative

. Every artist needs constant practice to reach perfection. Without regular training, the artist in
question will also not improve.

a. Theoretical knowledge

b. Personalized application

c. Practice and creativity

d. Creative

Art is learned and applied and the learning process comes before the application means.

a. Theoretical knowledge

b. Personalized application

c. Practice and creativity

d. Creative

It is a process whereby an individual influence a group of individuals to achieve a common goal.

a. Goal

b. Leadership

c. Leader

d. Dream

. It is “invisible source of personal consistency” and “deep structures of personality that are
particularly resistant to change, according to hillman.

a. Character

b. Personality

c. Discipline

d. Leadership
. It is also termed as delegate. In this hands‐off approach, the leader encourages team members
to function independently and work out their problems by themselves, although he or she is available
for advice and assistance.

a. Participative

b. Autocratic

c. Laissez‐faire

d. Democratic

it’s concerned with the here and now, with short-term decisions and risk management for
immediate gains.

a. Strategic Leadership

b. Tactical Leadership

c. Operational Leadership

d. Unique leadership

It’s concerned with the long-term purpose and goals of an organization, movement, or
institution.

a. Strategic Leadership

b. Tactical Leadership

c. Operational Leadership

d. Unique leadership

One of a “methods and terms of Leadership Styles” that is much like authoritative leadership
except that it relies on a rewards-based system to motivate subordinates.

a. Authoritative Police Leadership

b. Transformational Police Leadership

c. Transactional Police Leadership

d. Transnational police leadership

. It focuses on a “people-centered approach” that aims to inspire, empower and motivate one’s
team.
a. Authoritative Police Leadership

b. Transformational Police Leadership

c. Transactional Police Leadership

d. Transnational police leadership

. One of a “methods and terms of Leadership Styles” that strictly rules-based with a preference
for order and a sometimes military-like approach.

a. Authoritative Police Leadership

b. Transformational Police Leadership

c. Transactional Police Leadership

It is a form of leadership in which individuals demonstrate conduct for the common good that is
acceptable and appropriate in every area of their life.

a. Ethical leadership

b. Strategic Leadership

c. Tactical Leadership

d. Operational Leadership

. Ethical Leadership is composed of the following three major elements, except one.

a. Champion the importance of ethics

b. Communicate

c. Authoritative

d. Be the Example

It is one of the most revealing traits of a leader who is ethical and moral.

a. Respect others

b. Honestly

c. Justice

d. Humane
 One of the most important traits of ethical leadership is the respect that is given to followers.

a. Respect others

b. Honestly

c. Justice

d. Humane

Ethical leaders foster a sense of community and team spirit within the organization.

a. Honestly

b. Justice

c. Humane

d. Focus on teambuilding

In ethical leadership, all decisions are first checked to ensure that they are in accordance with
the overall organizational values means?

a. Encourages initiative

b. Value driven decision-making

c. Leadership by example

d. Values awareness

An ethical leader will regularly discuss the high values and expectations that they place on
themselves, other employees, and the organization.

a. Encourages initiative

b. Value driven decision-making

c. Leadership by example

d. Values awareness

Ethical leadership is not just about talking the talk, this type of leader also walks the walk. The
high expectations that an ethical leader has of employees are also applicable on the individual level.

a. Encourages initiative
b. Value driven decision-making

c. Leadership by example

d. Values awareness

. Under an ethical leader, employees thrive and flourish. Employees are rewarded for coming up
with innovative ideas and are encouraged to do what it takes to improve the way things are done.

a. Encourages initiative

b. Value driven decision-making

c. Leadership by example

d. Values awareness

An ethical leader always expects employees to do the right thing, not just when it is convenient
for them called?

a. Value driven decision-making

b. No tolerance for ethical violations

c. Leadership by example

d. Values awareness

It is a person who influences his followers to achieve a specified goal.

a. Leader

b. Boss

c. Manager

d. Senior

It provides the foundation of effective leadership. Successful organizations rely on essential

character attributes and behaviors that transcend cultural and ideological boundaries.

a. Leader

b. Boss

c. Character

d. Manager
 He believed that character helped explain a person’s past actions and could predict future
behavior.

a. Plato

b. Aristotle

c. Durkhim

d. Darwin

It is the outward expression of leadership character and is manifested through the actions of
respectfulness for others, fairness, cooperativeness, compassion, spiritual respect, and humility.

a. Fairness

b. Respectfulness

c. Universalism

d. Cooperativeness

. It is the practice of leaders serving as stewards or caretakers of their organizations and the
people who work there called?

a. Fairness

b. Respectfulness

c. Universalism

d. Cooperativeness

The ability to work as a team has been praised as a strategic advantage. The more a leader
assists worker in defining their work identities, the greater the chance of encouraging worker
commitment, and building a cooperative workplace.

a. Fairness

b. Respectfulness

c. Universalism

d. Cooperativeness
. It is how leaders achieve universal and benevolent outcomes.

a. Respectfulness

b. Universalism

c. Transformation

d. Cooperativeness

It is the quality of mind or spirit that enables a person to face difficulty, danger, pain, etc.,
without fear, bravery.

a. Transformation

b. Cooperativeness

c. Passion

d. Courage

It refers to a function of management that verify whether the activities are carried out in
conformity with the plan?

a. Planning

b. Directing

c. Controlling

d. Organizing

One who inspires, encourages and influence his men, to work willingly, in the attainment of the
organization’s objectives.

a. Leader

b. Manager

c. Motivator

d. Boss

. Refer to a person who manages the organization and is responsible for planning, direction,
coordination and control.

a. Leader
b. Manager

c. Motivator

d. Boss

Who is the father of modern management?

a. Alexander flamming

b. Albert Einstein

c. Henri fayol

d. Refael garofallo

Three are the basic managerial skills, except one?

a. Technical skill

b. Mechanical skills

c. Human skill

d. Conceptual skill

. Knowledge and skills used to perform specific tasks refer to?

a. Technical skill

b. Mechanical skills

c. Human skill

d. Conceptual skill

Ability to visualize the enterprise, to envision all the functions involved in each situation or
circumstance.

a. Technical skill

b. Mechanical skills

c. Human skill

d. Conceptual skill
. It is the ability to work with, understand, and motivate other people as individuals or in groups.

a. Technical skill

b. Mechanical skills

c. Human skill

d. Conceptual skill

. Diagnose a problem in the organization by studying its symptoms refers to?

a. Diagnostic skills

b. Analytical skills

c. Intelligent skills

d. Human skills

Ability to identify the vital or basic elements in each situation, evaluate their interdependence,
and decide which ones should receive the most attention.

a. Diagnostic skills

b. Analytical skills

c. Intelligent skills

d. Human skills

An act of managing duties, responsibilities, or rules.

a. Management

b. Leadership

c. Administration

d. Organization

. An act of administering policies within an organization by a group of people refer to what?

a. Management

b. Leadership

c. Administration
d. Organization

Knowledge, expertise and the ability to exercise one’s will over others.

a. Authority

b. Command

c. Power

d. Duty

It is the legal and formal right to give orders and commands and take decisions.

a. Authority

b. Command

c. Power

d. Duty

What kind of authority that you are invested in the past and feel obligated to perpetuate it?

a. Charismatic authority

b. Rational-legal authority

c. Traditional authority

d. Behavioral authority

. A kind of authority that are drawn to the leader’s personal qualities?

a. Charismatic authority

b. Rational-legal authority

c. Traditional authority

d. Behavioral authority

One of the kinds of authority that the power made legitimate by laws, written rules, and
regulations.

a. Charismatic authority
b. Rational-legal authority

c. Traditional authority

d. Behavioral authority

It is a method of behavioral modification which focuses on maintaining order.

a. Behavioral management

b. Situational management

c. National management

d. Organizational management

. A quality of a manager that the Manager is not someone who punishes individuals or tries to
gain control through lots of rules and high levels of obedience but is instead a positive role model for
high standards.

a. Committed to work

b. Confidence

c. Discipline

d. Effective decision-making