Guideline UMAS XENTRY Shop EN

UMAS - Registration, Authorization for Ordering Products in
the XENTRY Shop and User Management

GSP/ORE
Böblingen, 07.07.2021
AN OVERVIEW OF OUR AFTER SALES PLATFORMS
REGISTRATION PURCHASE USE
Mercedes-Benz B2B Connect (EEA) /

UMAS XENTRY Shop After-Sales Platform
Portal for registration, authorization for ordering Purchase of software and hardware for ISPs Information on After-Sales products (also
products in the XENTRY Shop (Creating XENTRY from the EEA, Switzerland and Great Britain as without login) and use of software applications
Shop access), activation of DSB and user well as for Mercedes-Benz dealers in Germany,
management Mercedes-Benz national organizations
worldwide and internal areas
Login: Daimler User ID & password Login: Email address & XENTRY Shop password Login: Daimler User ID & password
UMAS - Registration, Application for Authorizations and User Management| GSP/ORE | 07.07.2021 2
Contents
1. Entry point for login/registration in UMAS

2. Selecting registered user or new registration
3. Applying for rights in UMAS for:
1. XENTRY Shop - basic access
2. XENTRY Shop – extended access
3. Standard Diagnosis Role
4. Digital Service Booklet (DSB)
5. User management
4. New registration in UMAS
5. Login in XENTRY Shop
6. Ordering and extension in XENTRY Shop
7. Access to the applications
UMAS - Registration, Authorization for Ordering Products in the
XENTRY Shop and User Management
User Management After Sales (UMAS) is the central platform for registering your service operation and for applying for authorizations or managing them.
Step-by-step guidance is given below.
1. Entry point for login/registration in UMAS
UMAS: This link takes you straight to UMAS:

https://umas.daimler.com/orgprocess/#/
More entry options:
 XENTRY Shop: Click on "Apply for registration".

https://xentry-shop.mercedes-benz.com/
 Mercedes-Benz B2B Connect: The link to XENTRY Shop
is available on all the product pages.
https://b2bconnect.daimler.com/
2. Selecting registered user or new registration
1 If you already have a Daimler User ID (e.g. C2…;

C5…), then go to Login to request access and click
the "Login" button
 Continue to page 6
1
2 If you are not yet registered with Daimler, then 2
select "New Registration" (ISP only)
Note: If you need help, click on the Support icon at

the right screen edge. This takes you directly to the
contact form, in which you can then enter your
concerns. This icon is available everywhere in the
registration process.
3. Application of rights in UMAS Please note that the view
After logging-in with your Daimler User ID our UMAS platform offers you five different options to choose from: ! may vary here depending on
the market and customer
type involved. Only the
3.1 XENTRY Shop – basic access: 3.3 Standard Diagnosis Role: options available to you are
WIS, ASRA, XENTRY Tips, Parts Application of new diagnosis rights as shown here.
Information (ISP: EEA, CH, GB) from E-Class 2020 facelift
3.2 XENTRY Shop – extended access:

XENTRY Pass Thru EU, XENTRY Remote
Diagnosis, workshop equipment and
RDS/RMS (ISP: EU, CH, GB)
Diagnosis hardware and software:
3.5 User management: (ISPs & Mercedes-Benz dealers from
3.4 Digital Service Booklet: Germany, Mercedes-Benz national
Application of online service booklet Overview of users and maintenance
and creation of new users organizations worldwide and internal
(Org Admins only) areas)
3.1 XENTRY Shop – basic access

Authorization to purchase WIS, ASRA, XENTRY Tips,
Parts Information for ISPs (EEA, Switzerland, Great
Britain)
This takes you to a new page and you may need to
enter your value added tax ID here.
1 Please check your data and confirm the various

access requirements.
2 Then click on "Request"
You will then receive an email with your access data to
the XENTRY Shop.
1
Please note that the view may
! vary here depending on the
market and customer type
involved.
3.2 XENTRY Shop – extended access
A) XENTRY Pass Thru EU, XENTRY Remote Diagnosis,
Workshop Equipment and Remote Diagnostic /
Maintenance Support
B) Diagnosis hardware and software

2 Then click on "Request"
If you do not yet have a XENTRY Shop account, you will
receive an email with your access data, otherwise you
will only receive a confirmation email.
Please note that the check of your organization may take
some time. 1
2
3.3 Standard Diagnosis Role

Application of new diagnosis rights as from E-Class
2020 facelift (model series 213)

2 Then click on "Send"
Note: User identification or workshop administrator

approval is required here.
You will receive a confirmation email. Then you will

receive an email for the identification process - please 1
follow the instructions. After successful identification
you will receive another confirmation that you have
been issued with XENTRY Diagnosis rights.
2
3.4 Digital Service Booklet (DSB)

Application of online service booklet

2 Then click on "Send"
You will then receive an email stating that your product

was activated with the link to the DSB.
EEA: Use on Mercedes-Benz B2B Connect:

Rest of World: Use on After-Sales platform

1
2
3.5 User management

A) Management of your own user data 1
1 Add or change data (term of address, email
address, telephone number)
2 Click on "Save" 2
B) Overview of users of your organization and

maintenance and creation of new users
(Org Admins only)
4. New Registration
Please fill out the new registration form at
https://umas.daimler.com/orgprocess/#/.
Note: If you enter a value added tax ID – depending on the market
involved - you will receive "XENTRY Shop – basic access" (3.1). If not,
only your organization will be created and you will then be issued with a
Daimler User ID.
You will receive a total of 3 emails:

1. Order Confirmation: Confirm the registration for XENTRY Shop.
Please open the confirmation link to generate the user data.
2. Daimler GEMS IAM: Confirmation email that you have administrative
rights for your organization (Org Admin).
3. Daimler GEMS IAM – Your new GEMS user account: You will
receive a Daimler User ID and an initial password. Use this access
data to login at Mercedes-Benz B2B Connect and then change your
initial password.
To use the remaining UMAS options, login to UMAS
Optional: XENTRY Shop Account Email with your User ID
(https://umas.daimler.com/orgprocess/#/).
(Only if your value added tax ID is entered, depending on market
involved)  Continue to page 5
Login data for XENTRY Shop (email address and password)
5. Login in XENTRY Shop
Please use the login data in your email to log into XENTRY Shop
(email address and password).
After logging in, a pop-up automatically appears that prompts you

to change your password. You are then forwarded to another page
on which you must define your password.
6. Ordering or Extension in XENTRY Shop

(WIS purchase used here as an example)
6.1 All the information about the applications is available at the

"Products" tab. You also have an option here to purchase
access authorizations for the applications.
6.2 At the end of the page you can select the respective category
(Cars, Commercial vehicles and smart vehicles), for which you
wish to purchase an access authorization.
6.3 After selecting the category you will see the various periods
of use that you can then purchase. Select your preferred period
of use and add it to the shopping cart using the "Add to shopping
cart" button.
6.4 Now you can add more access authorizations to the
shopping cart or you can complete the order by going to the
Step 6.3
"Shopping cart" tab at the top menu.
Please be aware that the bought time slot starts directly
! after your purchase.
6. Ordering or Extension in XENTRY Shop

(WIS purchase used here as an example)
6.5 Have your C-User-ID ready (e.g. C2…; C5…) or if you are
authorized to make orders in your company (Admin User), the
C-User ID of the employee for whom the access authorization is
to be ordered. You must enter this in the "User-ID" field. Then
click the "Add to shopping cart" button, to be forwarded to the
payment details.
6.6 You are then taken to the page on which you can enter your List of ordered products
payment details. You can choose between the payment methods

credit card (Visa/Mastercard) or PayPal.
6.7 After making the payment you will be shown an order
overview. This is then sent to you in an email in German and
English.
Step 6.5 Step 5.7
6.8 You can check your order history in the menu at the
"My orders" tab. Step 6.7
7. Access to Applications
To use WIS/ASRA, XENTRY Tips and Parts Information and

DSB, use the login data from the Daimler GEMS email (C-User
and password) to log into Mercedes-Benz B2B Connect:
https://b2bconnect.daimler.com/

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UMAS - Registration, Authorization for Ordering Products in

the XENTRY Shop and User Management

REGISTRATION PURCHASE USE

Mercedes-Benz B2B Connect (EEA) /

1. Entry point for login/registration in UMAS

1. Entry point for login/registration in UMAS

UMAS: This link takes you straight to UMAS:

More entry options:

 XENTRY Shop: Click on "Apply for registration".

2. Selecting registered user or new registration

1 If you already have a Daimler User ID (e.g. C2…;

Note: If you need help, click on the Support icon at

3.2 XENTRY Shop – extended access:

3.1 XENTRY Shop – basic access

1 Please check your data and confirm the various

1 Please check your data and confirm the various

3.3 Standard Diagnosis Role

1 Please check your data and confirm the various

Note: User identification or workshop administrator

You will receive a confirmation email. Then you will

3.4 Digital Service Booklet (DSB)

1 Please check your data and confirm the various

You will then receive an email stating that your product

EEA: Use on Mercedes-Benz B2B Connect:

Rest of World: Use on After-Sales platform

3.5 User management

B) Overview of users of your organization and

You will receive a total of 3 emails:

5. Login in XENTRY Shop

After logging in, a pop-up automatically appears that prompts you

6. Ordering or Extension in XENTRY Shop

6.1 All the information about the applications is available at the

6. Ordering or Extension in XENTRY Shop

payment details. You can choose between the payment methods

To use WIS/ASRA, XENTRY Tips and Parts Information and

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