F770 User Guide - English

User Guide
F770®
3D Printer
Part No. 477001-0001_REV_F

User Guide
Copyright Statement
Copyright © 2023 Stratasys Ltd. All rights reserved.
No part of this document may be photocopied, reproduced, or translated into any human or
computer language in any form, nor stored in a database or retrieval system, without prior
permission in writing from Stratasys. This document may be printed for internal use only. All
copies, shall contain a full copy of this copyright notice.
Trademarks Acknowledgments
Stratasys, F770, GrabCAD, GrabCAD Print, Insight, and FDM are trademarks of Stratasys and/
or subsidiaries or affiliates and may be registered in certain jurisdictions. All other product
names and trademarks are the property of their respective owners.
Liability Statement
Stratasys shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material. Stratasys
makes no warranty of any kind with regard to this material, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose. It is the responsibility
of the system owner/material buyer to determine that Stratasys material is safe, lawful, and
technically suitable for the intended application as well as identify the proper disposal (or
recycling) method consistent with local environmental regulations. Except as provided in
Stratasys' standard conditions of sale, Stratasys shall not be responsible for any loss resulting
from any use of its products described herein.
Disclaimer
Customer acknowledges the contents of this document and that Stratasys parts, materials, and
supplies are subject to its standard terms and conditions, available on
http://www.stratasys.com/legal/terms-and-conditions-of-sale, which are incorporated herein by
reference.
The specifications and/or information on which this document is based are subject to change
without notice.
www.stratasys.com
Comments: c-support@stratasys.com
Page ii
© Copyright 2023 Stratasys. All rights reserved.
User Guide
Revision Log
Translations of this guide are updated periodically. If you are consuming a translated
version, please check the English version for latest revision and list of updates.
Revision Release Date Description of Changes

A JUN 2021 Initial Release
B JUN 2021 Replaced Figure 44 in Chapter 5.
C JUL 2021 Added GrabCAD Print server information.
D OCT 2021 Updated part numbers for the print heads and build sheets. Added vacuum
functionality information. Added Support Head Extrusion Speed Warning
and Model Head Extrusion Speed Warning to the Warning and Errors
section. Added Support Engine Spinout Warning and Model Engine Spinout
Warning. Made numerous, small changes mostly to do with extrusion
temperature. Added Tip Calibration Reminders section. Updated the
Removing a Part from the Printer section. Updated the Manual Tip
Calibration procedure.
E FEB 2022 Added procedure for installing build sheet. Made several, minor changes
due to review comments.
F MAY 2023 Added new colors for ASA.
Page iii
Contents
1 Service and Support ........................................................ 1

Service........................................................................................................... 1
Software Support ........................................................................................... 1
Safety Instructions ......................................................................................... 1
Hazard Types ...................................................................................................................... 1
Product Safety Signs........................................................................................................... 2
Product Safety Label Locations........................................................................................... 4
Potential Safety Hazard Areas ............................................................................................ 9
Oven......................................................................................................................... 9
Gantry .................................................................................................................... 10
Z Stage................................................................................................................... 10
Door Locks ........................................................................................................................ 10
General Safety Practices.................................................................................................... 11
Environmental Requirements ............................................................................................. 11
2 Printer Setup .................................................................. 12

General Information ..................................................................................... 12
Welcome Kit Contents ....................................................................................................... 12
Basic Setup.................................................................................................. 13
Stabilizing the Printer ........................................................................................................ 14
Identifying Your Printer ...................................................................................................... 15
Making the Network Connection ....................................................................................... 15
Connecting the Power Cable............................................................................................. 16
Configuring the Network .................................................................................................... 16
Network Address Configuration.............................................................................. 16
Installing GrabCAD Print ................................................................................................... 21
Set up the GrabCAD Print server on a network. .................................................... 22
GrabCAD and GDPR ............................................................................................. 22
Connecting to the F770 Printer ......................................................................................... 22
Insight Software................................................................................................................. 23
FDM Control Center Software ........................................................................................... 23
Setting the Printer’s Date and Time................................................................................... 24
Updating the Controller Software Version ......................................................................... 26
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User Guide
Adjusting the Tip Wipe Height............................................................................................ 26

Stratasys Online Resources ........................................................................ 26
Stratasys Academy ............................................................................................................ 26
Stratasys Support Center .................................................................................................. 27
Stratasys Academy YouTube Channel............................................................................... 28
GrabCAD Community ........................................................................................................ 29
3 System Components ..................................................... 30

Printer Overview .......................................................................................... 30
Access Doors and Panels.................................................................................................. 30
Top Covers ............................................................................................................. 31
Oven Door .............................................................................................................. 31
Upper Right & Upper Left Side Panels ................................................................... 31
Rear Panels ............................................................................................................ 31
Interface Panel................................................................................................................... 32
Touchscreen User Interface ................................................................................... 32
Power Button .......................................................................................................... 32
USB Ports ............................................................................................................... 32
Oven Components ....................................................................................... 33
Oven Door ......................................................................................................................... 33
Camera ................................................................................................................... 34
Oven Light ......................................................................................................................... 35
Platen................................................................................................................................. 36
Tip Wipe Assemblies.......................................................................................................... 37
Purged Material ................................................................................................................. 38
Material Coil Box................................................................................................................ 38
Gantry .......................................................................................................... 39
Print Heads ........................................................................................................................ 41
Modeling Materials....................................................................................... 42
Materials Used .................................................................................................................. 42
Material Coil Box Memory Chip ......................................................................................... 43
Tips, Slice Height, and Build Sheets.................................................................................. 44
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User Guide
Software....................................................................................................... 45
Controller Software ............................................................................................................ 45
GrabCAD Print Software.................................................................................................... 45
Insight Software ................................................................................................................. 45
4 User Interface ................................................................ 46

Overview ...................................................................................................... 46
Navigation Menu................................................................................................................ 47
Display Area....................................................................................................................... 48
Working with the Build Page ........................................................................ 48
Loading a File .................................................................................................................... 50
Viewing Print Job Information ............................................................................................ 53
Build Status Display........................................................................................................... 54
Idle .......................................................................................................................... 54
Building ................................................................................................................... 55
Print Job Controls .............................................................................................................. 56
Print Button ............................................................................................................. 56
Pause Button .......................................................................................................... 57
Abort Button............................................................................................................ 57
Working with the Queue Page ..................................................................... 58
Adding a Job to the Job Queue ......................................................................................... 59
GrabCAD Print Method........................................................................................... 59
USB Method ........................................................................................................... 59
Editing the Job Queue ....................................................................................................... 62
Job Queue Controls................................................................................................ 63
Viewing Job Details ........................................................................................................... 63
About the Sample Queue .................................................................................................. 65
Working with the Materials Page ................................................................. 66
Head Status Icons ............................................................................................................. 67
Viewing Head Details......................................................................................................... 69
Head Maintenance ................................................................................................. 70
Material Status Icons ......................................................................................................... 72
Viewing Material Details .................................................................................................... 74
Material Load Controls....................................................................................................... 76
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User Guide
Load Wizard States ................................................................................................ 77

Material Load/Unload Cancellation......................................................................... 80
Platen Vacuum Control ...................................................................................................... 81
Working with the Tools Page........................................................................ 85
Tools Page Menu ............................................................................................................... 86
Navigation Overview.......................................................................................................... 87
Settings.............................................................................................................................. 88
Wait for Part............................................................................................................ 88
Keep Previous Job ................................................................................................. 89
Part Placement ....................................................................................................... 90
First Layer Material ................................................................................................. 91
Units ....................................................................................................................... 92
Standby Mode ........................................................................................................ 93
Language................................................................................................................ 93
Screen Brightness .................................................................................................. 94
UPnP ...................................................................................................................... 95
Wifi.......................................................................................................................... 95
Camera ................................................................................................................... 96
Diagnostics Interface .............................................................................................. 97
Remote Access Permissions .................................................................................. 97
Calibration.......................................................................................................................... 99
Tip Calibration ...................................................................................................... 100
Touchscreen Calibration....................................................................................... 101
Maintenance .................................................................................................................... 102
Gantry/Stage ........................................................................................................ 102
Chamber ............................................................................................................... 103
Update Software ................................................................................................... 104
System Odometers ............................................................................................... 104
Serial Number....................................................................................................... 105
Open Source Licenses ......................................................................................... 105
System Type......................................................................................................... 105
USB Tools ............................................................................................................ 105
Network............................................................................................................................ 106
Power............................................................................................................................... 112
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User Guide
Restart .................................................................................................................. 112

Shutdown.............................................................................................................. 113
Light ................................................................................................................................. 113
5 Operating the Printer ................................................... 114

Basic User Operations ............................................................................... 114
Powering ON the Printer.................................................................................................. 114
Powering OFF the Printer ................................................................................................ 115
Loading Material ........................................................................................ 116
Material Coil Box Preparation .......................................................................................... 117
Connecting Material Coil Box To Printer .......................................................................... 118
Unloading Material ..................................................................................... 127
Handling/Storing Materials............................................................................................... 130
Head Replacement .................................................................................... 130
Replacing a Head ............................................................................................................ 130
Basic Job Build Tasks ................................................................................ 133
Before a Build .................................................................................................................. 133
Installing a Build Sheet .................................................................................................... 134
Selecting a Job to Build ................................................................................................... 135
Information Available During a Build ................................................................................ 136
Build Warnings................................................................................................................. 137
Pausing a Build................................................................................................................ 138
Aborting a Build ............................................................................................................... 139
After a Build is Complete ................................................................................................. 141
Removing a Part from the Printer ......................................................................... 142
Changing Printer Defaults.......................................................................... 143
Job Storage ..................................................................................................................... 143
Part Build Location........................................................................................................... 144
Display Units.................................................................................................................... 145
Oven Temperature Control .............................................................................................. 146
Touchscreen Display Brightness...................................................................................... 146
Display Language ............................................................................................................ 147
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User Guide
Printer Status ............................................................................................. 147

Head Odometer Status .................................................................................................... 147
Materials Status ............................................................................................................... 148
Temperature Status ......................................................................................................... 150
Oven Temperature ............................................................................................... 150
Head Temperature ............................................................................................... 150
Software Version.............................................................................................................. 151
MTConnect System Activation......................................................................................... 152
6 Calibration and Adjustments........................................ 159

Tip Calibration ............................................................................................ 159
Automatic Tip Calibration................................................................................................. 160
Manual Tip Calibration ..................................................................................................... 163
Tip Calibration Reminders ............................................................................................... 171
Touchscreen Calibration ............................................................................ 173
XY Gantry Calibration ................................................................................ 175
Z Zero Calibration ...................................................................................... 176
Tip Wipe Height Adjustment....................................................................... 176
7 Maintenance ................................................................ 178

Updating Controller Software..................................................................... 178
USB Flash Drive Method ................................................................................................. 178
GrabCAD Print Method.................................................................................................... 181
Insight Software Method .................................................................................................. 181
Exporting System Configuration (.CFG) File.............................................. 183
USB Flash Drive Method ................................................................................................. 184
GrabCAD Print Method.................................................................................................... 186
Insight Software Method .................................................................................................. 187
Maintenance Schedule .............................................................................. 188
Weekly Maintenance.................................................................................. 189
Cleaning the Oven Chamber ........................................................................................... 189
Cleaning the Platen ......................................................................................................... 189
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User Guide
Monthly Maintenance................................................................................. 189

Clean/Inspect Tip Wipe Assemblies................................................................................. 189
As Needed Maintenance............................................................................ 192
Cleaning the Exterior Surface of the Printer .................................................................... 192
Cleaning the Touchscreen Display .................................................................................. 192
Inspecting and Cleaning the Tip Shields.......................................................................... 192
Customer Replaceable Units ..................................................................... 193
Powering Off .................................................................................................................... 193
Exterior Panels and Access Doors .................................................................................. 193
Top Access Doors Left/Right ................................................................................ 193
Top Access Doors Front/Rear .............................................................................. 194
Electronics Bay Access Doors.............................................................................. 195
Upper Side Panels Left/Right ............................................................................... 196
Carriage Board ................................................................................................................ 199
3.3/5/12 VDC ATX Power Supply .................................................................................... 202
Replacing a Head ............................................................................................................ 203
Oven Door Gasket ........................................................................................................... 204
X Encoder Strip................................................................................................................ 205
X Encoder Sensor............................................................................................................ 207
Bellows, Right/Left ........................................................................................................... 209
Head Ribbon Cables........................................................................................................ 211
Tip Shield ......................................................................................................................... 213
Y-Drive Belt ...................................................................................................................... 215
Y Motor ............................................................................................................................ 219
Y-Belt Idler Pulley............................................................................................................. 222
Y Belt Spring Retainer Plates .......................................................................................... 224
Y Belt Tension .................................................................................................................. 226
Z-Drive Belt...................................................................................................................... 228
Z-Motor ............................................................................................................................ 230
Oven Light ....................................................................................................................... 233
Camera ............................................................................................................................ 236
Oven Door Interlock Switch ............................................................................................. 239
Filament Ports Assembly ................................................................................................. 240
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User Guide
8 Troubleshooting ........................................................... 244

Getting Help ............................................................................................... 244
Warnings and Errors .................................................................................. 244
Warnings at Build Start .................................................................................................... 245
Errors Preventing a Build from Starting ........................................................................... 246
Load/Unload Errors.......................................................................................................... 248
Build Pause Warnings...................................................................................................... 250
Build Abort Errors............................................................................................................. 253
Head Warnings ................................................................................................................ 255
Head Errors ..................................................................................................................... 255
Finding a Remedy...................................................................................... 257
9 Supplementary Info...................................................... 261

Declaration of Conformity .......................................................................... 261
Regulatory and Environmental Information................................................ 261
EMC Class A Warning...................................................................................................... 261
FCC Statements (U.S.A.) ................................................................................................ 261
UK Conformity Assessed (UKCA) Marking ...................................................................... 262
Canada Electromagnetic compatibility (EMC) ................................................................. 262
Normes de Sécurité (Canada) .............................................................................. 262
DOC Statement (Canada) .................................................................................... 262
MSDS (Material Safety Data Sheet) ................................................................................ 262
Disposal of Waste Equipment by Users in Private Households in the European Union.. 263
Page xi
Service Hazard Types
1 SERVICE AND SUPPORT

This chapter provides information on service and support for the F770 as well as safety
information and safety label locations.
Service
If you have a problem with your printer that is not covered in this guide, please contact
Stratasys Customer Support. Contact information is available from the Stratasys website at:
https://support.stratasys.com/en/contact-us.
When calling in for service, always have your printer’s software version (see “Software
Version” (page 151)) and hardware serial number available (see “Identifying Your Printer”
(page 15)). You may also need to provide a configuration file from your hardware (see
“Exporting System Configuration (.CFG) File” (page 183)).
Software Support
If you have a software problem that is not covered in this guide, please contact Stratasys
Customer Support. Contact information is available from the Stratasys website at: https://
support.stratasys.com/en/contact-us.
When calling in for service, always have your printer’s software version (see “Software
Version” (page 151)) and printer serial number available (see “Identifying Your Printer”
(page 15)). You may also need to provide a configuration file from your hardware (see
“Exporting System Configuration (.CFG) File” (page 183)).
Safety Instructions
The following basic safety tips are given to ensure safe installation, operation, and
maintenance of Stratasys equipment and are not to be considered as comprehensive on
matters of safety. The F770 printer is designed to be safe and reliable rapid prototyping
printers. Access to areas of the printer are potentially dangerous.
Hazard Types
Stratasys recommends that all services be performed by qualified personnel. All personnel
working on or around the printer should be knowledgeable of what the following hazard
classifications mean throughout this guide.
Page 1
Safety Instructions Product Safety Signs
• Warnings and Cautions precede the paragraph to which they pertain.
Warning:
Indicates a potentially hazardous situation which, if not avoided, may result in injury
or death.
Caution:
Indicates a situation which, if not avoided, could result in damage to equipment.
• Notes follow the relative paragraph.
Indicates additional information relative to the current topic.
Product Safety Signs

Always read and adhere to safety statements, and be aware of the following safety
signs when you see them on the printer.
Stratasys makes every effort to ensure that our printers are safe and reliable at all times.
However, there will be times when you must access areas of the printer where potentially high
voltages, hot temperatures, and/or moving mechanical components could cause severe injury.
Warning Symbols Meaning Location Comments
Risk of burns. Do not touch

Hot surface Beneath the oven door
this surface after printing.
On the ectrical panel

access doors, on the AC
High voltage Risk of electric shock.
board cover, and next to
the power inlet
Energy levels exist such

Arc flash Next to the power inlet that there is the potential
for an arc flash occurring.
Page 2
Safety Instructions Product Safety Signs

Beneath the oven door,
behind all top access
doers, behind the left and Risk of injury from moving
Moving parts
right upper side panels, parts.
and on the right side of the
Ybridge pan
Warning!
Danger from strong
magnetic fields!
Strong magnetic fields
around linear motor
components pose a health
On the left and right on both risk to persons with
Magnetic sides of the system above implants (e.g. cardiac
hazard warning the side skin under the side pacemakers) that are
lids. affected by magnetic
fields.
Persons with implants that
are affected by magnetic
fields should maintain a
safe distance of at least
1m from linear motor
components.
Attention!
Risk of physical damage to
watches and magnetic
storage media.
Strong magnetic forces
On the left and right on both may destroy watches and
Magnetic sides of the system above magnetizable data storage
hazard warning the side skin under the side media near to the linear
lids. motor components!
Do not bring watches or
magnetizable data storage
media into the vicinity
(<300mm) of the linear
motors!
Risk of burns. Wear safety

gloves and sleeves
Gloves Beneath the oven door
approved for high
temperatures.
Page 3
Safety Instructions Product Safety Label Locations
Confined Never enter the oven with

Beneath the oven door
spaces your entire body.
To prevent injury and/or

Next to the top front and damage to the printer,
Refer to manual top rear access door refer to the printer manuals
locking screws before accessing the front
and rear gantry areas.
Product Safety Label Locations

Figure 1: Oven safety label locations
Page 4
Figure 2: Right rear lower safety label locations
Figure 3: Electrical panel safety label locations
Page 5
Figure 4: Front cover safety label locations
Page 6
Figure 5: Upper side panel safety label locations
Page 7
Figure 6: Lower side panel safety label locations
Figure 7: Gantry safety label locations
Page 8
Safety Instructions Potential Safety Hazard Areas
Figure 8: Inside rear safety label locations
Potential Safety Hazard Areas

The following components and areas of the printer are highlighted as potential safety hazards
that may cause system failure or reliability problems if proper safety procedures are not
followed.
Oven
Warning: Hot Surfaces.
Always wear safety gloves and long sleeves when working inside the oven.
Components are hot.
Opening the oven door shuts the oven heaters off.
Page 9
Safety Instructions Door Locks
Gantry
Warning: Moving Parts.
Never wear a tie, loose clothing or dangling jewelry when working around moving
components of the printer.
Beneath the top cover of the printer is the gantry. This area houses the mechanical
drive components of the X and Y axes. Use extreme caution whenever accessing
this area of the printer.
The printer’s servo motors are disabled when the oven door and/or top right cover are
open. The XY pinch hazard between the timing belts and pulleys is minimized by
locking the oven door and top right cover while building and disabling the motors
when the oven door and top cover are open. The oven door and top right cover
automatically lock when the printer is building and cannot be opened while the printer
is building. You cannot start a build if the oven door or top right cover are open.
Confirm all top covers are closed before beginning a build.
Z Stage
Warning: Moving Parts.
Never wear a tie, loose clothing or dangling jewelry when working around moving
components of the printer.
The drive belt, pulleys and Z stage servo motor can cause severe injury. The Z stage
crushing hazard is minimized by locking the oven door during Z stage moves and
disabling the Z motor when the oven door is open.
Door Locks
Interlock switches are used to communicate the status of the oven door and the top right cover
to the printer. For safety reasons, the oven door and top right cover must be closed before the
X, Y, and Z motors will operate.
Page 10
Safety Instructions General Safety Practices
General Safety Practices

Abide by these general safety practices when working with this printer.
Warning: High Voltage.

High voltage is present in the printer.
Warning: Falling Hazard.

Only use an OSHA or CE approved step stool when accessing the area under the
top cover of the printer.
Warning: Hot Surfaces.

Always wear safety gloves and long sleeves when working inside the oven.
Components are hot.
Environmental Requirements
• The F770 printer is for indoor use only.
• Air quality conditions with excessive solid particulates (conductive or non-conductive) may
result in system damage.
• Air quality conditions in which airborne oils are allowed to accumulate on or within the
printer can damage the plastic components.
• System operating temperature shall be in the range of 59°F to 86°F (15°C to 30°C), with
relative humidity range of 30% to 70% non-condensing.
• System storage temperature shall be in the range of 32°F to 95°F (0°C to 35°C), with
relative humidity range of 20% to 90% non-condensing.
• Altitude shall not exceed 6561.68 feet (2000 m).
• Material storage shall be in the range of 55°F to 86°F (13°C to 30°C), with relative humidity
less than 70%.Noise emission (acoustic):
• <65dBA when idle
• <65dBA when building
Page 11
General Information Welcome Kit Contents
2 PRINTER SETUP
This chapter describes basic setup of the F770.
General Information
Welcome Kit Contents
The printer’s Welcome Kit contains the Welcome Insert document and common tools you will
need to maintain the printer. Use the following figures and tables to identify the contents of the
Welcome Kit.
Figure 1: Welcome Kit Contents - Documents and Cables
1
2
Table 1: Key for Figure 1

# Item Description
Welcome Insert
1 Contains instructions for downloading the F770 User Guide (this document).
Document
The printer features 3 USB ports (see Figure 3 (page 32) for port locations). As an
USB Flash alternate method to sending job files to the printer via Insight, this flash drive can be used
2
Drive to store processed job files which you build frequently (see “Adding a Job to the Job
Queue” (page 59)).
Page 12
Basic Setup Welcome Kit Contents
Figure 2: Welcome Kit Contents - Tools
3
4 2
Table 2: Key for Figure 2

# Item Description
Needle
Occasionally, you may need to use pliers to aid in the clearing of debris which have
1 Nose Pliers
accumulated on the head and/or tips (see “Clean/Inspect Tip Wipe Assemblies” (page 189)).
(extra slim)
These are used to cut a material coil box’s filament when unloading and removing materials
2 5” Cutter
from the printer. See “Unloading Material” (page 127).
Loupe This tool is included to aid you with performing a Manual Tip Calibration which requires you
3
Magnifier to view small toolpath relationships. See “Manual Tip Calibration” (page 163).
4 Scraper This tool is used to scrape parts or material off the substrate.
Basic Setup
Follow the Site Preparation Guide to ensure that your facility is effectively and safely prepared
for printer installation. Do not proceed with the following sections until the “Unpacking the
Printer” section of the Site Preparation Guide has been completed. When installation is
complete, open all four top covers to access and remove tie wraps securing the gantry against
X and Y travel. See “Opening Top Access Doors Left/Right” (page 194) and “Opening Top
Access Doors Front/Rear” (page 195).
If any of the tie wraps are found broken, please contact Stratasys customer support.
Page 13
Basic Setup Stabilizing the Printer
Stabilizing the Printer

Caution: Unstable Object.
The stability pads are used to stabilize the printer after it has been moved to its
desired operating location. The stability pads must be set prior to printer operation.
To stabilize the printer:

1. Roll the printer to its desired operating location and verify that minimum space
requirements have been met.
Table 3: Printer Clearances
Side Clearance
Side Clearance Minimum 36 inches (91.4 cm) on each side
Rear Clearance Minimum 36 inches (91.4 cm)
Front Clearance Minimum 60 inches (152.4 cm)
Overhead Clearance Minimum 20 inches (50.80 cm)
2. Rotate the thumb wheel on each of the four printer casters to lower the leveling pads to the
floor. (see Figure 3).
Figure 3: Stability Pad Jackscrew Adjustment
Thumb
Wheel
Leveling
Pad
Page 14
Basic Setup Identifying Your Printer
Identifying Your Printer

Use the following tags to identify your printer:
• Serial Number Tag - Refer to this number when requesting service. You can also locate the
printer’s serial number via the Maintenance page of the User Interface (see “System
Odometers” (page 104) for more information).
• Model Tag - The printer’s model number, part number and power requirements are given
on this tag. This tag also lists all patent numbers associated with the printer, some FCC
compliance information, voltage warnings, and the Stratasys web address.
Both tags are located on the back side of the printer near the bottom, and are typically placed
near the printer’s power connection. Use the information on these tags when identifying your
printer with Customer Support.
Figure 4: ID Tag Locations
Model Tag
Serial
Number
Tag
Making the Network Connection

Processed job files can be transferred from Insight to the F770 printer through your facility’s
Ethernet network. An RJ45 network connector is located on the right, rear corner of the printer
(as viewed from the rear). See Figure 5 for the network connection location.
A 15 foot (4‘.6m) network patch cable is supplied with the printer and located in the
welcome kit. Facilities having network connection points further from the printer than
can be reached by the supplied cable are responsible for the procurement of an
appropriate cable.
Page 15
Basic Setup Connecting the Power Cable
Connecting the Power Cable

Warning: Electrical Shock Hazard.
A licensed electrician must perform all wiring from the service connection to the
system - including all connectors, cables, and proper strain relief.
Comply with all applicable local and national electric codes.
Figure 5: Rear Connections
Power
Cable
Ethernet Network Connection
Connection (RJ45)
Configuring the Network

This section is provided in case you need to change your network settings. Within the Network
page you can set your printer’s address type to Static, Dynamic (DHCP), or Wi-Fi; Dynamic is
selected by default.
• Static address - you must enter an IP address, subnet mask, and gateway address for the
printer (provided by the system administrator). Once entered, the address will not change.
• Dynamic address (DHCP) - a network server or PC will generate an IP address for the
printer. A different IP address may be generated from time to time by the server or PC.
• Wi-Fi address - the printer will scan for and allow you to connect to an available Wi-Fi
network (if the Wi-Fi dongle has been installed).
Network Address Configuration

To configure your printer’s network address settings:
1. Power ON the printer, see “Powering ON the Printer” (page 114).
2. Open the Tools page by pressing the Tools button within the Navigation Menu (see
Table 1 (page 47)).
Page 16
Basic Setup Configuring the Network
3. Open the Network page by pressing the Network button within the Tools page (see
Figure 38 (page 85)).
4. The Connection Type row allows you to select between a wired or wireless network. The
option selected will determine the configurable settings displayed within the Network page.
• Selecting the Wired option will allow you to select between a Dynamic or Static network
mode.
• Selecting the Wireless option will configure the pinter to use a Wi-Fi network. You will
need to scan for a wireless network and enter the security settings for the selected
network (if required) to complete the configuration. Please note that the availability of
the Wireless option depends upon the configuration purchased with your printer.
5. After selecting the radio button corresponding to the connection type you’d like to use
(wired or wireless) press the Back button in the upper-left corner of the page to return to
the Network page.
6. For wired networks:
a. The Network Mode row will be displayed. Press anywhere within this row.
b. Select either the Static or Dynamic radio button to enable that network address type.
Depending on the option selected, you may need to configure additional information
within the Network page.
Figure 6: Wired Network Selection
Page 17
• If the Static option is enabled, you must manually configure the IP Address, Subnet
Mask, and Gateway Address fields.To configure this information simply touch a field on
the screen to select it and then use the keypad displayed to enter address information.
i. Touch anywhere on the screen outside of the keypad to exit and close the keypad.
Figure 7: Static Network Configuration
ii. Scroll to the bottom of the page and press the Apply button when finished to save
the network configuration.
iii. Press the Back button in the upper-left corner of the page to return to the Network
page.
Figure 8: Apply Changes Button
• If the Dynamic option is enabled, no additional configuration is necessary as a network

server or PC will automatically generate an IP address for the printer. A different IP
address may be generated from time to time by the server or PC; the generated IP
address will be displayed within the IP Address field of the Network page, and
corresponding Subnet Mask and Gateway Address information will also be displayed.
Page 18
• Press the Back button to exit the page and return to the Tools page.
Figure 9: Dynamic Network Configuration
7. For wireless networks:

a. The Available Networks row will be displayed (Wi-Fi dongle must be installed). Press
anywhere within this row.
b. Press the Scan button; the printer will scan for an available wireless (Wi-Fi) network.
Figure 10: Scan for Wireless Network
c. A list of available networks will be displayed; select the wireless network you’d like to
connect to by pressing anywhere within the row.
Page 19
d. A page will be displayed containing the details of the selected Wi-Fi network. Within
this page use the keyboard to enter the password and/or username required to connect
to the network.
Figure 11: Enter Wi-Fi Network Information
e. When finished, touch anywhere on the screen outside of the keypad to exit and close
the keypad.
f. Scroll to the bottom of the page and press the Connect button to save the network
configuration.
Figure 12: Connect Button
Page 20
Basic Setup Installing GrabCAD Print
g. Press the Back button to exit the page and return to the Network page. The name of
the selected wireless network will be displayed within the Available Networks row.
h. Press the Back button to exit the page and return to the Tools page. The Network
button will refresh and a blue indicator will be displayed indicating that the printer is
configured for a Wi-Fi network.
Figure 13: Enter Network Settings Dialog
Installing GrabCAD Print

Install the GrabCAD Print software on a facility workstation. Navigate to http://help.grabcad.com/
article/197-sign-up-download-and-install and follow the on-screen instructions.
The GrabCAD Print server extends the features of GrabCAD Print to allow printer status
monitoring via a mobile app, remote monitoring and printing via the desktop application, and
material usage, job history, utilization analytics via the desktop application and web reports.
The GrabCAD Print server is an optional component that runs as a Windows service on a
customer-controlled machine in the customer network and connects to web services running in
the GrabCAD cloud.
The GrabCAD Print server serves five purposes:
1. Monitoring print queues from the iOS, Android, and Alexa mobile apps.
2. Logging into GrabCAD Print from any computer and connecting to the office printers.
3. Getting email notifications for print jobs and changing settings.
Page 21
Basic Setup Connecting to the F770 Printer
4. Logging into print.grabcad.com from anywhere to see the same Schedule View as in the
desktop app.
5. Accessing reports which are powered by data collected from the GrabCAD Print server.
A company account links to all of the features of theGrabCAD Print server as shown in the
image below.
Figure 14: GrabCAD Print server
Set up the GrabCAD Print server on a network.

A computer that is connected to the network at all times is a requirement for GrabCAD Print
server. Further system requiremens are available here: https://help.grabcad.com/article/195-
system-requirements-for-grabcad-print#server
Once you install the GrabCAD Print server, log in and select the company account.
The GrabCAD Print server will run in the background as long as the computer is running. This
will happen even if the current Windows user logs out. The GrabCAD Print server starts in the
background when a user logs in after the computer is rebooted.
GrabCAD provides many controls to allow users and administrators to share data. Additionally
GrabCAD has put in place General Data Protection Regulation (GDPR) controls allowing for
greater data control. Contact support@grabcad.com with any further questions.
GrabCAD and GDPR

GrabCAD complies with the European Union’s General Data Privacy Regulation. For any
questions, please contact support@grabcad.com.
Connecting to the F770 Printer

Add the F770 Series printer to the GrabCAD Print application. Navigate to http://
help.grabcad.com/article/198-connect-your-printers and follow the on-screen instructions.
Page 22
Basic Setup Insight Software
Insight Software
(Insight and related software are an alternative to GrabCAD Print and GrabCAD Print Server)
NOTE:
For detailed information and instructions on using Insight, see the associated Help file
within the Insight application (available by selecting the Help option within the Insight
toolbar).
Insight software is installed on your workstation PC as part of the initial installation and setup
process (performed by your authorized service representative). Insight is the software used to
process job files and then transfer them to the printer to be built. The F770 builds parts by
processing the original STL job file into a Stratasys CMB file that is downloaded to the printer.
To build a job, you must send the job file to the F770 using the Insight application.
NOTE:
FDM Control Center is an application that connects with Insight software to send jobs to
the printer to be built. For detailed information about using FDM Control Center, use the
associated Help file within the application.
Jobs are sent to the printer in CMB format and are placed into the Job Queue (stored on the
printer’s SD memory card). The header of the CMB file contains the processed job’s basic
information (material type, approximate material amounts required for the build, tip size, etc.).
This information is used to verify job compatibility with the printer’s materials/tips configuration.
To start Insight, navigate to All Programs > Insight (installed version) > Insight (installed
version) from your workstation’s Start Menu or double-click on the Insight desktop shortcut (if
available).
Insight STL file processing consists of:
1. Configuring the modeler (printer).
2. Orienting the STL model.
3. Slicing the STL model.
4. Creating support curves (defining where temporary supports will be built).
5. Creating toolpath fill for model and support curves.
6. Saving a toolpath file (CMB file).
7. Downloading the toolpath file to the modeler (printer), via FDM Control Center, to be built.
FDM Control Center Software

FDM Control Center is an application that connects with Insight software to send jobs to the
printer to be built. Control Center is designed to be used with your network-based Stratasys
printer. Insight performs the model processing to prepare a CMB file and Control Center
connects to the printer to build the job and monitor the printer’s status.
Page 23
Basic Setup Setting the Printer’s Date and Time
NOTE:
For detailed information about using FDM Control Center, see the associated Help file
within the application (available by selecting the Help option within the Control Center
toolbar).
Control Center software is packaged together with Insight software, and is installed on your
workstation PC as part of the initial installation and setup process (performed by your
authorized service representative). During the software installation process, your printer’s
network information should have been configured within Control Center allowing you to send
CMB files to the printer. If you find that you are unable to select your printer from the drop-down
menu within Control Center, you will need to add your modeler (printer) to your list of available
FDM systems.
Setting the Printer’s Date and Time

In order to ensure accurate build times, the printer’s clock must be set. This is done within the
FDM Control Center application which was installed on your workstation PC as part of the
installation process (see “FDM Control Center Software” (page 23)). Perform the following
steps to set the printer’s date and time:
1. Open FDM Control Center by navigating to All Programs > Insight (installed version) >
Control Center (installed version) or double-clicking the Control Center shortcut (if
available).
2. Select the Services tab, and ensure that your printer is selected from the Name: drop-down
menu. If your printer is not available from the drop-down menu, you will need to add the
printer within Control Center.
Page 24
Basic Setup Setting the Printer’s Date and Time
3. Click the System Time button.
Figure 15: System Time Button Location
4. The Change Date and Time dialog will be displayed. The date and time settings within this
dialog are automatically configured based on the workstation PC’s date and time settings.
Page 25
Stratasys Online Resources Updating the Controller Software Version
5. Adjust the date and/or time setting if needed, then click OK to close the dialog.
Figure 16: Change Date and Time Dialog
Updating the Controller Software Version

Update the controller software if necessary. See “Updating Controller Software” (page 178).
Adjusting the Tip Wipe Height

If necessary, adjust the tip wipe height. See “Tip Wipe Height Adjustment” (page 176).
Stratasys Online Resources

Stratasys encourages you to learn more about additive technologies and your Stratasys printer.
A wealth of information is available on our online platforms.
Subscribe to our customer newsletter for quarterly updates on Stratasys knowledge and
training. You can learn about the release of new documentation and learning resources.
Stratasys Academy
Stratasys Academy is your online learning platform where you can quickly learn and acquire
skills on additive technologies and your Stratasys printer.
To guide you in your learning, our online academy provides a variety of resources such as an
extensive library of videos and eLearning modules. We periodically update the site with new
content.
Page 26
Stratasys Online Resources Stratasys Support Center
Start your learning journey today.
Figure 17: Stratasys Academy
Stratasys Support Center

The Support Center is a knowledge base that includes information about design, applications,
printing material, and links to many other resources.
In addition, you can check the latest revision of the user guide for your Stratasys 3D printer and
download documents in different languages.
Page 27
Stratasys Online Resources Stratasys Academy YouTube Channel
The Support Center is available in multiple languages. You can change the display language
using the language drop-down menu in the top-left corner of the homepage.
Figure 18: Support Center
Stratasys Academy YouTube Channel

The Stratasys Academy YouTube Channel features instructional videos about how to operate
and maintain Stratasys printers. The channel includes dedicated playlists for different printers
and special topics like post-processing.
Make sure to check out this new Stratasys Academy Channel and remember to subscribe!
Figure 19: Stratasys Academy YouTube Channel
Page 28
Stratasys Online Resources GrabCAD Community
GrabCAD Community
The Tutorials section of the GrabCAD Community portal is a valuable resource for Stratasys-
sponsored and user-generated 3D printing tips. You can also ask 3D-related questions on the
portal and download free CAD files.
Figure 20: GrabCAD Community
Page 29
Printer Overview Access Doors and Panels
3 SYSTEM COMPONENTS
This chapter describes the components of the F770 printer. Information regarding the materials
and tips that can be used by the printer is also included in this chapter.
Printer Overview
Access Doors and Panels
Do not energize when the rear panel is not secured in place.
This printer has been designed to allow easy access to the most frequently accessed areas on
the system. Doors and panels are highlighted in Figure 1 and Figure 2.
Figure 1: Access Doors and Panels - Front View
RearCover
Left Top Cover
Right Top Cover

Front Cover
Rear Side Panel

(left & right)
Front Side Panel
(left & right)
Interface
Oven Door Panel
Emergency
Stop
Upper Side Panel

(left & right)
Material
Storage Lower Side Panel
Area (left & right)
Page 30
Printer Overview Access Doors and Panels
Figure 2: Access Doors and Panels - Rear View
Rear
Top
Panel
Rear
Side
Panels
Material
Ports
Rear
Panels
Material
Coil
Tubes
Material
Coil
Boxes
Top Covers
Allow access to the gantry and head assemblies.
Oven Door
Allows access to the platen, tip wipe assemblies, purge area, and completed parts for removal.
The printer’s camera is also housed within the oven door.
Upper Right & Upper Left Side Panels

The upper right and Upper left side panels provide access to the oven chamber fans.
Rear Panels
The rear panels provides access to the electronics bay.
Page 31
Printer Overview Interface Panel
Interface Panel
The interface panel houses the printer’s touchscreen user interface, power button, and USB
ports.
Figure 3: Interface Panel
Touchscreen User
Interface
Power Button
Emergency Stop
Touchscreen User Interface

Allows for user control of the printer. From the User Interface you can access various screens
to select jobs for building, control jobs in the process of being built, change materials, perform
calibrations, and configure your printer’s settings and maintenance options. The touchscreen
visually displays the operational state of the printer as well as any warning information
available.
See Chapter , 4 User Interface (page 46) for detailed information on the components and
pages of the user interface.
Power Button
Allows you to power the printer ON and OFF (see “Powering ON the Printer” (page 114) and
“Powering OFF the Printer” (page 115) more information).
USB Ports
The printer’s USB ports allow you to easily upload job files to be built. After plugging a USB
flash drive into any of the USB ports you can access the flash drive’s contents via the Queue
page (see “Working with the Queue Page” (page 58) for details).
Page 32
Oven Components Oven Door
Oven Components
The oven consists of the oven door and everything that you see through the oven door window,
including the platen, tip wipe assemblies, purge chute, and oven heaters. The printer’s camera
is housed within the frame of the oven door.
Figure 4: Oven Components
Oven
Light
Camera
Tip Wipe
Assemblies
(model left,
support
right)
Oven
Door
Purge
Chute
Platen
Oven
Door
Gasket
Oven Door
The oven door (see Figure 4) utilizes an electromagnetic lock along with optical sensors. The
oven door remains locked while the printer is building and automatically unlocks when it is safe
for you to access the components of the oven. You cannot open the oven door when the printer
is building. The top cover will automatically unlock in conjunction with the oven door, allowing
you to manually open the top cover. The oven door gasket, which runs around the perimeter of
the oven door frame, helps to provide an airtight seal when the oven door is closed.
The oven door window is composed of two panes of tempered glass.
Page 33
Oven Components Oven Door
Camera
The printer’s camera is housed within the frame of the oven door and provides remote
monitoring capabilities while a part is building. Using the GrabCAD Print application installed
on your workstation PC, you can view the part as it is building allowing you to remotely monitor
part build quality. Pictures are automatically taken at a set interval via GrabCAD Print. Please
note that the camera image displayed will include some reflection as a result of the oven door’s
glass.
Figure 5: Camera Location
Page 34
Oven Components Oven Light
Oven Light
A single light pipe is mounted on the front upper edge of the oven and is used to illuminate the
oven chamber (Figure 6). The light pipe consists of nine high-temperature LEDs; each LED is
rated at 1-watt. The oven light is powered by 32 VDC.
The Light button within the Tools page indicates the current state of the oven light and allows
you to manually turn the light ON of OFF (see “Light” (page 113)).
Figure 6: Oven Light Location
Oven Light
Page 35
Oven Components Platen
Platen
The aluminum platen provides the level surface on which parts are built. A build sheet is
securely affixed to the platen using a vacuum system. After placing a build sheet on the platen
with the smooth side down, turning On the vacuum control system will cause the build sheet to
attach to the platen. Turning the vacuum control system Off allows the build sheet to be easily
removed.
The tip offset calibration targets are located on the rear center portion of the platen. These
targets are used when determining the X and Y offset between model and support tips after
either head has been replaced (during an automatic Tip Offset Calibration).
Figure 7: Platen Components
Tip Offset Calibration Platen

Targets
Page 36
Oven Components Tip Wipe Assemblies
Tip Wipe Assemblies

Two tip wipe assemblies are located on the right side of the oven, one for model and one for
support. Each assembly consists of a flicker and a brush. The tip wipe assemblies keep the
printer’s tips and tip shields free of purged material debris and material buildup.The tip wipe
assemblies are mounted behind the purge chute and extend through the purge chute via two
slots cut into the chute’s exterior.
After material is purged from a tip, the tip passes across the tip wipe assembly. The flicker cuts
the purged material from the end of the tip and knocks it into the purge chute. The brush cleans
the tip and tip shield. Purged material debris is guided down from the tip wipe assemblies to the
bottom of the oven chamber via the purge chute.
Figure 8: Tip Wipe Assemblies
Tip Wipe Assembly:

Model = left
Support = right
Page 37
Oven Components Purged Material
Purged Material
Purged material collects on the right side of the oven. Purged material debris falls from the tip
wipe assemblies to the bottom of the oven chamber. Accumulated material debris should
always be cleaned on a weekly basis, or as needed if excessive accumulation occurs, see
“Cleaning the Oven Chamber” (page 189) for instructions.
Figure 9: Oven Chamber Cleaning Location
Purged
material
debris will
accumulate
here
Material Coil Box

The F770 printer uses a material coil box (Figure 10) to supply both model and support
material to the printer. The material coil box is external to the F770 printer and must be
manually loaded to one of the printer filament ports (Figure 10). Each material coil box has a
filament key which interfaces with the system at the filament port. Within each filament port is a
Page 38
Gantry Material Coil Box
filament key reader chip which interfaces with the filament key to communicate each material
coil box’s material type and the quantity of material within the box. The F770 require two
material coil boxes: one for model material and one for support material.
Figure 10: Material Coil Box and Material Port
Material Coil
Box
Model Material
Port
Support Material
Port
Gantry
To access the gantry or the heads, you must first open the side access cover. The side access
cover utilizes a mechanical locking mechanism. The top cover remains locked while the printer
is building and automatically unlocks in tandem with the oven door. The printer cannot resume
building if the side access cover and/or oven door are open.
Page 39
Gantry Material Coil Box
The gantry moves the head in the X and Y directions when building a part. The gantry
assembly is located under the top cover. The entire gantry is outside of the oven; only the
bottom of the head protrudes into the oven. The gantry and its drive motors are thermally
shielded from the oven via flexible heat shields (oven bellows). Two directly-coupled, X-linear
motors and one Y servo motor, which is attached to a timing belts.
Figure 11: Gantry Assembly
X Magnetic
Motor (2x)
Left
Toggle Plate
Assembly Y Servo
Motor
Rear
Y Drive
Belt
Support Head
Model Head
Assembly
Assembly
Front
Right
Page 40
Gantry Print Heads
Print Heads
The F770 printer utilizes one print head assembly for model and support material. The model
and support heads are black. Once a head has been used for model or support, it can only be
used for that designated material (model or support) thereafter. The heads extrude model
material and support material with two identical liquefiers. A single blower fan, mounted above
the tip liquefier entrances, cools the incoming material at the liquefier entrances.
Head life is directly related to the amount of build time for the head. Heads are a replaceable
consumable item and should be changed once the head’s odometer reaches 1500 build hours
(see “Viewing Head Details” (page 69) for information on head odometers). You will receive a
warning when the head’s odometer reaches 1350 build hours, reminding you to order a
replacement head as the head is nearing its odometer limit. You can continue using a head
which has exceeded its odometer limit, but it is highly recommended that you change the head
as part quality will be unpredictable. The corresponding Head Status Icon will be displayed in
its warning state on the User Interface (seeTable 6 (page 67) for icon states). The entire model
or support head assembly is replaced as a single unit (see “Head Replacement” (page 130) for
instructions). The Head Release Lever locks and unlocks the associated head into or out of its
seated position.
Figure 12: Head Assemblies
Head Release Lever

(one per head assembly)
Model Head Support Head

Assembly Assembly
Page 41
Modeling Materials Materials Used
Modeling Materials
Materials Used
The F770 printer can use ABS and ASA modeling materials. SR-30 Soluble Release support
material is used in conjunction with all model materials.
Table 1 (page 42) lists the material types available for use with each printer model.
Table 2 (page 42) lists color availability by model material type.
Table 1: Available Materials
Printer Model Available Materials
F770 ABS and ASA
Table 2: Color Options

Material Type Solid Color Options
Ivory, Black, White, Light Gray, Red,
ASA
Blue, and Yellow
ABS Black
Page 42
Modeling Materials Material Coil Box Memory Chip
Material Coil Box Memory Chip

Each material coil box has a memory chip; this memory chip recognizes the box’s material type
and tracks the box’s volume. The F770 printer utilizes a different memory chip than other
Stratasys materials and as a result, only F770 printer compatible material coil boxes can be
used to build parts on the printer.
Figure 13: Material Coil Box Memory Chip Location
Memory Chip
When a material coil box is connected, its memory chip is read and the box’s information is
reported to the printer. The material coil box’s material type and volume are displayed within
the Materials page of the User Interface (see “Working with the Materials Page” (page 66) for
more information). If a non-compatible material coil box is connected, an error will be displayed
on the User Interface.
Each build file contains an estimate of the amount of model and support material required to
complete the build. When initiating a build, this estimate is compared to the amount of material
available on each material coil box. If there is not enough material available to complete the
build, you will be warned and given the option to change material coil boxes before starting the
build.
A specific prompt will only be displayed if a material coil box volume related issue is
detected. See “Warnings and Errors” (page 244) for details.
Page 43
Modeling Materials Tips, Slice Height, and Build Sheets
Tips, Slice Height, and Build Sheets

The F770 printer utilizes a T14 tip for all model and support materials. Tips are a component of
the associated head assembly and cannot be changed individually. Instead, the entire head
assembly is replaced as a single unit.
Table 3 lists the types of model material available for use with the printer, their corresponding
support material, and their corresponding build sheets.
Table 4 lists available slice heights.
Table 3: Available Material Types
Model Material Support Material Build Sheet
ASA SR30 Standard
ABS SR30 Standard
Table 4: Slice Height

Model Tip Slice Height (in) Slice Height (mm) Material
0.007 0.178 ABS, ASA
T14 0.010 0.254 ABS, ASA
0.013 0.330 ABS, ASA
Page 44
Software Controller Software
Software
Controller Software
Controller Software is installed during the manufacturing process, and can be updated as new
versions become available (see “Updating Controller Software” (page 178) for instructions).
Controller Software is the software used to control the printer.
GrabCAD Print Software

The printer builds parts by processing an original CAD or STL file into a Stratasys CMB file
which is then downloaded to the printer. GrabCAD Print is the software used to process files
and then transfer them to the printer to be built. As part of the initial installation and setup
process, you must download and install GrabCAD Print software. You must download this
software before you will be able to build a part on the printer. To download GrabCAD Print
navigate to http://help.grabcad.com/article/197-sign-up-download-and-install and follow the on-
screen steps.
Jobs are sent to the printer in CMB format and placed into the Job Queue (see “Working with
the Queue Page” (page 58) for information on the Job Queue.) The header of the CMB file
contains the processed job’s basic information.
The GrabCAD Print Help documentation includes detailed information on how to connect to
your printer, process parts, edit the Job Queue, etc. The Help file can be accessed from either
the application’s Help Menu or directly from the GrabCAD website.
Insight Software
Insight is a software application used for processing STL files. Insight provides the user with
the ability to utilize advanced features and manipulate numerous parameters within the file. For
most applications, GrabCAD Print software will provide sufficient capabilities. Insight can be
used as a standalone software, or launched as an App within GrabCAD Print. However, in
some cases, the advanced capabilities of Insight may be required.
When using Insight with the F770 printer, use the following process:
1. Open and process the STL file.
Insight will only process STL files.
2. When completed, save the CMB file to a known location.

3. In GrabCAD Print, navigate to File > Import File and select the CMB file you wish to
import.
4. Continue with normal work flow using GrabCAD Print.
Page 45
Overview
4 USER INTERFACE
This chapter provides an overview of the F770 printer User Interface (UI). Specific printer
operation information and procedures can be found in Chapter , 5 Operating the Printer
(page 114). You must power ON the printer prior to using the touchscreen (see “Powering ON
the Printer” (page 114) for instructions).
Overview
The User Interface is composed of a touchscreen located on the front right face of the printer
(see Figure 1 (page 30)). Each page of the UI is composed of two main areas of functionality;
these items are highlighted in Figure 1.
Figure 1: User Interface Overview

Navigation
Menu Display
Area
The touchscreen is designed to reduce glare; therefore, it is best to view the touchscreen when
standing in front of the printer with the screen to your right. Viewing the touchscreen from any
other angle may inhibit a clear view of the screen's display. The touchscreen is easy to use and
allows you to:
• Access material load, unload, and calibration functions.
• Monitor printer status.
• Monitor material/head statuses (types loaded/installed, material volumes, head odometers,
etc.) and change materials and/or heads when necessary.
• Monitor build progress (name of job being built, materials usage information, estimated
completion time, etc.).
• Access network configuration information and change printer defaults.
• Access the Job Queue and Sample Queue (internal storage).
Page 46
Overview Navigation Menu
Navigation Menu
The Navigation Menu provides one-touch access to the Build, Queue, Materials, and Tools
functions of the printer (see Figure 1 for details). The User Interface is broken up into several
pages of related functionality. Selecting a button from the Navigation Menu will open the
button's corresponding page, allowing you to perform tasks within that page. If a page contains
sub-pages, additional buttons corresponding to these items will be displayed within the page’s
Display Area.
The buttons in the Navigation Menu are mutually exclusive, meaning only one button may be
selected at a time. In some cases, a notification badge will be displayed within the button
indicating a warning related to the functionality of the corresponding page. Buttons can appear
as follows:
The bottom-most button in the Navigation Menu is non-functional.
Table 1: Navigation Menu - Button States

Button Selected Unselected
Warning State Error State
Name State State
Build
Button
Unselected Selected Unselected Selected
Queue
N/A N/A N/A N/A
Button
Materials
N/A N/A
Button
Unselected Selected
Tools
N/A N/A N/A N/A
Button
Page 47
Working with the Build Page Display Area
After selecting a button from the Navigation Menu, a white indicator arrow is displayed along
the left-center edge of the button. This arrow indicates which Navigation Menu item is currently
selected, making it easy for you to recognize which page of the UI you are viewing.
Figure 2: User Interface Overview

Navigation
Menu
indicator
arrow
Display Area
The Display Area contains the body portion of each page of the User Interface; this is where
you can select from available functions and view current status. After selecting a button from
the Navigation Menu, the Display Area will refresh and the main page corresponding to the
selected button will be displayed. The information and buttons/icons shown within the Display
Area will vary depending on which main page of the UI was selected.
Working with the Build Page

The Build page is composed of the three main areas of functionality that are necessary for
building parts on the printer; these items are highlighted in Figure 3. Within the Build page you
can start, pause, and abort a job, view a build time estimate for the selected job, see status and
estimated action points for a job in progress, and view a visual representation of the completed
part. Please note that you must load a job file to the printer and select the file to be built before
the job’s details will be displayed within the Build page.
The Build page also contains the Notifications Display. Depending on the state of the printer a
variety of notifications/warnings will be displayed within this area of the page. Touching the text
on the screen will open a dialog indicating the reason(s) for the notification, and in some cases,
steps to correct the notification (see Figure 4). Once all notifications have been corrected,
press the Close button within the dialog to exit the dialog.
Page 48
Working with the Build Page Display Area
To access the Build page, press the Build button within the Navigation Menu; a screen similar
to the one in Figure 3 will be displayed.
Figure 3: Build Page

Notifications
display
Build Print job

status information
display panel
Print job
controls
Figure 4: Notification Details
Page 49
Working with the Build Page Loading a File
Loading a File
A job file must be loaded onto the printer and selected for building before the job’s
details will be displayed within the Build page.
The Print Job Information Panel is empty upon initial startup and the Build Status Display
reflects its idle state. When there are no job files are available within the Job Queue, the Load
File button will be displayed within the Build page. Visibility of this button is dependent upon the
method used to load job files to the printer.
A job must be selected for building before the job’s details will be displayed within the Build
page. In order to build a job, you must first load the job’s corresponding job file to the printer.
Job files can be loaded via network transfer (Ethernet or Wi-Fi) using the GrabCAD Print
application on your workstation PC or by plugging a USB flash drive into one of the printer’s
USB ports and navigating to the job file via the Queue page (see “Adding a Job to the Job
Queue” (page 59) for details). The job file you wish to build must be the first item listed in the
Job Queue. Job files can be sorted as needed within the Queue page allowing you to select the
job you’d like to build (see “Editing the Job Queue” (page 62) for details).
• If you send a single job file to the printer via network transfer using GrabCAD Print, the
job’s details will automatically be displayed within the Build Status Display once the job file
is received by the printer, as this job will be the only item in the Job Queue. The Load File
button will be hidden from view once the job file is received by the printer via network
transfer.
• If you send two or more job files to the printer via network transfer using GrabCAD Print,
the job details of the first file sent will automatically be displayed within the Build Status
Display once the job file is received by the printer, as jobs are built in the order they’re sent
to the printer. The Load File button will be hidden from view once the first job file is received
by the printer via network transfer.
• If you do not send files to the printer using GrabCAD Print and instead plug a USB flash
drive into one of the printer’s USB ports, the Load File button will be visible within the Build
page. You can use this button to select a single job file you’d like to build directly from the
flash drive.
The Load File button within the Build page allows you to quickly select a single
file to build off of a USB flash drive. The selected file will automatically be queued
for building. If you’d like to populate the Job Queue with multiple job files, follow
the instructions within “Adding a Job to the Job Queue” (page 59).
To load a file:
1. Plug a USB flash drive into one of the available USB ports on the front of the printer (see
Figure 3 (page 32) for USB port locations).
Page 50
2. Press the Load File button within the Build page.
Figure 5: Load File Button
3. The Load File page will be displayed; press the USB button within this page.
Figure 6: Load File Page - USB Option
4. The Load File page will display the contents of the USB flash drive. Locate the desired job
and select it by touching its row on the screen; doing so will open its Job Details page.
If both USB ports contain a flash drive individual folder graphics will be displayed
on the screen representing each flash drive and its contents. Touching the folder
graphic on the screen will drill down into the folder and display its contents. If a
single flash drive is installed the job files located on the flash drive will be
displayed in individual rows.
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5. Within the Job Details page press the Add to Queue button; this will load the job into the
Job Queue.
Figure 7: Add File to Queue
6. After pressing the Add to Queue button you will be returned to the Build page. The Load
File button will no longer be visible. Instead, the details of the selected job file will be
displayed within the Print Job Information Panel.
7. Pressing the Print button within the Build page will initiate the build. Build progress will be
displayed within the Build Status Display, see “Build Status Display” (page 54) for details.
Figure 8: Build Page with Job Information
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Working with the Build Page Viewing Print Job Information
Viewing Print Job Information

Information pertaining to a selected job is displayed within the right half of the Build page,
within the Print Job Information Panel. This information is static and represents the details of
the job file.
Figure 9: Print Job Information Panel
Information displayed within this panel is divided into the two sections:
The top-most section displays a visual representation of what the selected job will look like
after it is successfully built.
The bottom-most section displays a variety of information pertaining to the selected job,
including:
• Name of the job.
• Estimated build time for the job.
• Name of the user that submitted the job.
• Model and support materials associated with the job.
Touching anywhere within this portion of the screen will open a page displaying additional
details pertaining to the selected job (see “Viewing Job Details” (page 63)).
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Working with the Build Page Build Status Display
Build Status Display

The Build Status Display section of the Build page is composed of a two-part graphic. The
center portion provides information on a selected and/or building job while the outer progress
ring corresponds with the build information displayed; the information displayed will vary
depending on the state of the printer.
Figure 10: Build Status Display Overview
Build
Build Status
Progress
Information
Ring
Idle
When the printer is idle, "IDLE" will be displayed within the center of the Build Status Display.
This indicates that the printer is in a state where it is ready to start a build. No progress is
indicated within the outer build progress ring and the time remaining is displayed as zero.
Figure 11: Build Status Display - Idle
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Working with the Build Page Build Status Display
Building
A job file must be loaded onto the printer and selected for building before build
information will be displayed within the Build Status Display. See “Loading a File”
(page 50) for details.
After pressing the Print button to start a build, "PREPARING" is briefly displayed within the
Build Status Display, and the outer progress ring will fill, in gray, in a clockwise direction. This
indicates the amount of time the printer requires to prepare for the start of the build, including
the amount of time required for a Z Zero Calibration to occur (see “Z Zero Calibration”
(page 176) for details).
Once build preparation is complete, "BUILDING" will be displayed within the center of the Build
Status Display along with the amount of time remaining until the build is complete. As build
progress is made, the amount of time remaining will get smaller until zero is reached, indicating
that the build is complete. The build’s percentage of completion is also displayed by radially
filling in the outer progress ring, in blue, in a clockwise direction.
Figure 12: Build Status Display - Building
Touching the screen within the center of the Build Status Display while a part is being built will
toggle the information displayed. After touching the screen the time estimation information will
be hidden from view and instead the Build Status Display will show the number of completed
layers as compared to the total number of layers in the build. Touching the screen again, will
toggle back to the time estimation information displayed initially.
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Working with the Build Page Print Job Controls
Print Job Controls

A button is displayed within the Build page, just beneath the Build Status Display. This button is
used to start, pause, or abort a build, depending on the status of the printer. The Print button
option will become selectable after you’ve performed the steps necessary to load a file (see
“Loading a File” (page 50)) and the printer is in a state where it is ready to build a part. This
button will toggle to display the Pause and Abort button options when a build is in process.
Figure 13: Print Job Controls
Print Button
The Print button allows you to start a build (see “Selecting a Job to Build” (page 135) for more
information). The Print button can appear in the following states:
Table 2: Print Job Controls - Print Button States
Button State Description
• Printer is in a buildable state AND a selected job is available to
build.
• Selecting the Print button will begin the build.
• Print button is disabled and not selectable.
• Printer is not in a buildable state OR a job is not selected/
available to build (i.e. queue is empty).
• To troubleshoot this issue, touch the text displayed on the
screen within the Notifications Display. This will open a dialog
allowing you to view the reason(s) for the current build state,
including any issues impeding your ability to start a build (i.e. no
build sheet, etc.). See “Warnings at Build Start” (page 245) and
“Errors Preventing a Build from Starting” (page 246) for more
information.
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Working with the Build Page Print Job Controls
Pause Button
The Pause button allows you to pause an active build. The Pause button can appear in the
following states:
Table 3: Print Job Controls - Pause Button States
• Printer is actively building. Selecting the Pause button in this state will
pause the build.
• When the printer is paused, "PAUSED" is displayed within the Build Status
Display.
• Pause button is disabled and not selectable.
• Printer is preparing for a build, there is no job currently building on the
printer.
• Printer is paused. The Pause button toggles to display the Play button.
• Selecting the Play button will resume the build.
• If the build was automatically paused as the result of an error, a notification
will be indicated on the screen. Touching the notification text displayed will
provide additional details pertaining to the current build state. See “Build
Warnings” (page 137) and “Build Pause Warnings” (page 250) for more
information.
Abort Button
The Abort button allows you to abort an active build. The Abort button can appear in the
following states:
Table 4: Print Job Controls - Abort Button States
• Printer is actively building.
• Pressing the Abort button in this state will initiate an abort of the build and
will display a prompt asking you to acknowledge the abort.
• If accepted, the build will be aborted.
• If canceled, the build will be unaffected (i.e. revert to its previous
state).
• Abort button is disabled and not selectable.
• There is no job currently building on the printer.
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Working with the Queue Page Print Job Controls
Working with the Queue Page

The Queue page contains the list of files (jobs) which have been downloaded to the printer and
are queued for building; this list is referred to as the Job Queue. By default, jobs are added to
the Job Queue in the order they were sent to the printer via GrabCAD Print and/or transferred
from a USB flash drive. Individual jobs are listed in numbered rows with row one corresponding
to the first job in the Job Queue. Each row displays the name of the job, estimated build time
for the job, and name of the user that submitted the job. From the Queue page you can add
files to the Job Queue, select a file to build, sort jobs within the Job Queue, view additional
details associated with a selected job, and access the Sample Queue.
To access the Queue page, press the Queue button within the Navigation Menu; a screen
similar to the one in
Figure 14 will be displayed. Please note that the Job Queue is empty upon initial startup.
The heading of the Queue page lists the number of jobs currently loaded into the Job Queue.
Up to three jobs are displayed within the Job Queue list at a given time. If the Job Queue
contains more than three jobs, use the scrollbar (to the right of the Job Queue list) to scroll up
or down through the list of available jobs.
Pressing the Edit button within the heading of the page will display the Job Queue Control
buttons; these buttons allow you to sort and /or delete the jobs within the Job Queue as
needed. Pressing the Load File button within the heading of the page will allow you to add
additional files to the Job Queue. Touching one of the rows listed within the Job Queue will
open that job’s Job Details page; this page contains additional information pertaining to the
selected job (material configuration, tip size, etc.). After selecting either of these buttons or
opening a job’s details page a "Back" button will be displayed within the heading of the page;
press this button to return to the main Queue page.
Figure 14: Queue Page

Edit Load File
Button Button
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Working with the Queue Page Adding a Job to the Job Queue
Adding a Job to the Job Queue

The Job Queue is empty by default. To populate the Job Queue you must first load individual
job files to the Job Queue using one of two methods:
1. Network transfer via the GrabCAD Print application on your workstation PC. See
“GrabCAD Print Method” (page 59) for detailed instructions. This is the preferred method
for adding jobs to the Job Queue.
2. USB method via a USB flash drive inserted into one of the available USB ports on the front
of the printer. See “USB Method” (page 59) for detailed instructions. This method can be
used as a backup to the GrabCAD Print method if you are unable to transfer job files to the
printer via your Ethernet connection (due to poor connectivity, a network outage, etc.) or
Wi-Fi connection. This method also provides a convenient option for you to reprint a
common job, as you can store the processed job file on the USB flash drive and access it
repeatedly.
GrabCAD Print Method

As part of the printer’s installation and setup process, you should have downloaded and
installed the GrabCAD Print application onto your workstation PC (see “GrabCAD Print
Software” (page 45) for details). GrabCAD Print is the software used to process job files and
then transfer them to the printer (via your facility’s Ethernet connection or via Wi-Fi) to be built.
Jobs are sent to the printer in CMB format and are placed directly into the Job Queue. No
additional steps are required to add a job to the Job Queue when sending job files directly to
the printer via GrabCAD Print. After sending the job file to the printer navigate to the Queue
page by pressing the Queue button within the Navigation Menu. The transferred job file will be
displayed within the Job Queue list. Jobs will appear within the Job Queue in the order they’re
sent to the printer from GrabCAD Print. To build a specific job, that job must be listed as the
first item in the Job Queue. You can sort jobs within the Job Queue as needed to select the job
you’d like to print (see “Editing the Job Queue” (page 62) for details).
USB Method
The printer features three USB ports. A USB flash drive can be inserted into any of these ports
and job files contained on the flash drive can be added to the Job Queue. Please note that job
files should be processed using GrabCAD Print or Insight before they are placed onto the flash
drive and subsequently added to the Job Queue. Once the flash drive is plugged into one of
the printer’s USB ports, you will need to perform the following steps to add the desired job file
to the Job Queue:
1. Plug a USB flash drive into one of the available USB ports on the printer (see
Figure 3 (page 32) for USB port locations).
2. Navigate to the Queue page by pressing the Queue button within the Navigation Menu.
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3. Press the Load File button in the upper-right corner of the touchscreen.
Figure 15: Load File Button Location
4. The Load File page will be displayed; press the USB button within this page.
Figure 16: Load File Page - USB Option
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5. The Load File page will display the contents of the USB flash drive. Locate the desired job
and select it by touching its row on the screen; doing so will open its Job Details page.
If any USB port contain a flash drive, individual folder graphics will be displayed
on the screen representing each flash drive and its contents. Touching the folder
graphic on the screen will drill down into the folder and display its contents. If a
single flash drive is installed the job file(s) located on the flash drive will be
displayed in individual rows.
Figure 17: Select File to Load
6. Within the Job Details page press the Add to Queue button; this will load the job into the
Job Queue.
Figure 18: Add File to Queue
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Working with the Queue Page Editing the Job Queue
7. The file will load into the Job Queue. Once loading is complete the file will be added to the
Job Queue list.
Figure 19: File Loading to Job Queue
Figure 20: File In Job Queue
Editing the Job Queue

By default, jobs are built in the order in which they appear within the Job Queue. To build a
specific job, that job must be listed as the first item in the Job Queue. Pressing the Edit button
within the Queue page will open the Edit Queue page. Using the Job Queue Control buttons
found within this page you can sort and /or delete the jobs within the Job Queue as needed, to
ensure the job you wish to build is the first item listed within the Job Queue.
Pressing the Back button will allow you to exit the Edit Queue page and return to the main
Queue page.
Figure 21: Edit Queue Page
Job
Queue
Controls
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Working with the Queue Page Viewing Job Details
Job Queue Controls

After opening the Edit Queue page three Job Queue Control buttons will be displayed within
each row of the Job Queue list (one set of buttons per entry in the list). These buttons will allow
you to rearrange the jobs in the Job Queue as needed. These buttons have the following
functionality:
Table 5: Job Queue Control Buttons
Name Button States Description
• When selectable, moves the selected job up one position in
Selectable the job Queue list.
Move • To move a job to the top of the Job Queue list, press this
Up button repeatedly until the job appears at the top of the list.
Disabled • There is not an option to move a job directly to the top of the
list.
• When selectable, moves the selected job down one position
Selectable in the Job Queue list.
• To move a job to the bottom of the Job Queue list, press this
Move
button repeatedly until the file appears at the bottom of the
Down
list.
Disabled
• There is not an option to move a job directly to the bottom of
the list.
• Removes the selected job from the Job Queue list.
Delete Selectable • You will not be asked to confirm this action prior to the job
being deleted from the Job Queue.
Viewing Job Details

To view additional details regarding a particular job in the Job Queue, select the desired job by
touching its row on the screen. Doing so will open its Job Details page; this page displays the
following:
• Duration: amount of time required to complete the build.
• Author: name of the user that submitted the job.
• Materials: model and support materials associated with the job.
• Layers: number of layers in the job.
• Slice height: slice height associated with the job.
• Version: Insight version that the part was compiled with.
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Working with the Queue Page Viewing Job Details
Use the scrollbar (along the right side of the page) to scroll up or down within the page. To
close this page and return to the main Queue page, press the Back button within the header of
the page.
Figure 22: View Job Details
The left portion of the Job Details page displays a visual representation of what the part will
look like once the build is complete.
Pressing the Zoom In button within the upper-right corner of this portion of the page will
hide the job details information and instead zoom in on the representation of the completed
part (as shown in Figure 23).
Press the Zoom Out button in the upper-right corner of the expanded view display to close the
expanded view and return to the Job Details page.
Figure 23: View Job Details - Expanded View
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Working with the Queue Page About the Sample Queue
About the Sample Queue

The printer comes with several sample job files permanently installed on its hard drive. These
files are accessible via the Sample Queue. This queue is composed of a few sample part files
as well as a variety of other files that are helpful for testing the printer. The majority of the files
within the Sample Queue will be utilized only by authorized service representatives when
performing maintenance on the printer. To access the Sample Queue:
1. Navigate to the Queue page by pressing the Queue button within the Navigation Menu.
2. Press the Load File button in the upper-right corner of the touchscreen (see
Figure 15 (page 60) for button location).
3. The Load File page will be displayed; press the Internal Storage button within this page.
The list of sample jobs contained within the Sample Queue will be displayed.
Figure 24: Load File Page - Internal Storage Option
Overall, the functionality of the Sample Queue is the same as that of the Job Queue:
• Additional details for a job can be viewed by opening its Job Details page.
• Within the Job Details page you can view the specifics of the job including build time,
author, material requirements, number of layers, slice height, and Insight version that the
job was compiled with.
• Pressing the Zoom In button within the page will provide a detailed view of what the job will
look like once it has been successfully built. Pressing the Zoom Out button will close this
view and return you to the Job Details page.
• Pressing the Print button within the Job Details page will select the job for building.
However, the following functionality differences exist for the Sample Queue:
• “Job Queue Controls” (page 63) are disabled for the Sample Queue, and therefore these
job files cannot be deleted.
• Jobs in the Sample Queue cannot be sorted (as described in “Editing the Job Queue”
(page 62)).
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Working with the Materials Page About the Sample Queue
Working with the Materials Page

The Materials page displays a detailed representation of the printer’s current materials
configuration. Within this page you can view the printer’s current materials configuration
including material types and colors, view material coil box volumes and load statuses, load and
unload materials, view current and set point head temperatures, and perform a variety of head
related maintenance functions.
To access the Materials page, press the Materials button within the Navigation Menu; a screen
similar to the one in Figure 25 will be displayed.
Figure 25: Materials Page
Head
Status
Icons
Material
Status
Icons
Two “Head Status Icons” are displayed within the upper portion of the Display Area. These
icons display load status information as well as the current temperature as compared to the set
point temperature of each of the printer’s heads (temperatures are predetermined and based
on material type loaded to the head). The right-most icon pertains to the printer’s support head
while the left-most icon pertains to the printer’s model head. Touching one of these icons on the
screen will open that head’s Head Details page; this page contains additional information
pertaining to the selected head as well as a button for initiating a variety of head maintenance
functions. Icons will be solid gray or solid blue depending on their status.
Two “Material Status Icons” are displayed within the lower portion of the Display Area. These
icons represent the model and support materials loaded/installed within the printer. The right-
most icon indicate the status of the printer’s support material while the left-most icon indicate
the status of the printer’s model material. These icons will take on a variety of colors and
highlighted states depending on their status. Material coil boxes whose material is loaded to
the head, are indicated by a blue border. Touching one of these icons on the screen will open
that material’s Material Details page; this page contains additional information pertaining to the
selected material as well as buttons for performing a material load or unload.
After selecting any icons or opening a details page a "Back" button will be displayed within the
heading of the page; press this button to return to the main Materials page.
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Working with the Materials Page Head Status Icons
Head Status Icons

The two Head Status Icons within the Materials page display load status information as well as
the current temperature as compared to the set point temperature of each of the printer’s
heads.The right-most icon pertains to the printer’s support head while the left-most icon
pertains to the printer’s model head. Touching one of these icons on the screen, unless
otherwise indicated in Table 6, will open that head’s Head Details page. Various graphics will
be displayed within the left portion of the Head Status Icons, depending on the state of the
head. The Head Status Icons can appear in the following states (color usage, highlighting, and
descriptions apply to both icons):
Table 6: Head Status Icons - Icon States
Icon State Description
• Indicates that the associated head is not installed.
• User action required to install head. See “Head
Replacement” (page 130) for instructions.
• Touching the icon in this state will not display the head’s
Empty (gray dashed border)
Head Details page.
• Indicates that the associated head is invalid.
• User action required to replace head with a valid head. See
“Head Replacement” (page 130) for instructions.
Invalid (red dashed border) • Touching the icon in this state will not display the head’s
Head Details page.
• Indicates that the printer is initializing the head. This state
will be displayed until the initialization process is complete
following installation of a new head.
• Touching the icon in this state will not display the head’s
Initializing Head Details page.
• Indicates that material is not loaded to the head.

• User action required to load material. See “Loading Material”
(page 116) for instructions.
Unloaded (solid gray)
• Indicates that material is loaded to the head.
• If a build has been initiated, the current temperature will
increase until it reaches the set point temperature for the
loaded material. Once temperature is reached, the tip will
Loaded (solid blue)
purge a small amount of material and the printer will begin
building.
• Indicates that the head is actively performing a task other

than building.
• This state will be displayed whenever the head is purging or
Active (solid blue with white material is being unloaded from the head.
border)
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Working with the Materials Page Head Status Icons
Table 6: Head Status Icons - Icon States (Continued)

• Yellow coloring and an associated notification badge
indicates a head related warning (see “Head Warnings”
(page 255)).
• Additional information regarding the warning and possible
Warning (head unloaded) correction information is displayed by opening the
associated head’s Head Details page (see “Viewing Head
Details” (page 69)).
• When the head’s odometer reaches 1350 build hours a
warning will be displayed reminding you to order a
Warning (head loaded)
replacement head as the head is approaching is odometer
limit.
• Red coloring and an associated notification badge indicates
a head related error (see “Head Errors” (page 255)).
• Additional information regarding the error and possible
correction information is displayed by opening the
Error (head unloaded) associated head’s Head Details page (see “Viewing Head
Details” (page 69)).
• When the head’s odometer reaches 1500 build hours an
error will be displayed. The printer is still able to build with
this head, but you will be reminded before starting each build
Error (head loaded) that the head’s odometer limit has been reached and part
quality may be negatively affected. User action is required to
replace head. See “Head Replacement” (page 130) for
instructions.
• If the associated head is incompatible with the location
where it is installed (i.e. if the model head is installed in the
support head location), an error will be displayed. After
clicking on the error icon, a message will display with
instructions to replace whichever head (model or support)
was incorrectly installed.
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Working with the Materials Page Viewing Head Details
Viewing Head Details

To view additional details regarding the printer’s model or support head, select the desired
head by touching its Head Status Icon on the screen. Doing so will open its Head Details page.
If the head is in a warning or error state additional information pertaining to the warning/error
will be displayed within the page (see “Head Warnings” (page 255) and “Head Errors”
(page 255) for details).
The right portion of the screen displays status information pertaining to the selected head:
• State: displays the load status of the corresponding head.
• Last Material: displays the type of material last loaded to the head.
• Date Loaded: displays the date that material was last loaded to the head.
• Odometer: displays the amount of build time for the selected head. This value is important
as the printer will display different errors depending on the amount of build time for a head.
• When a head’s odometer reaches 1350 build hours the Head Status Icon will be
displayed in its warning state, and you will be prompted to order a replacement head.
• When a head’s odometer reaches the 1500 build hours odometer limit, the Head Status
Icon will be displayed in its error state, and you will be prompted to replace the head.
You can continue to build using the head, but part quality will be unpredictable. It is
recommended that you immediately change a head which has exceeded its odometer
limit (see “Head Replacement” (page 130) for instructions).
• Serial Number: displays the head’s unique serial number.
• Manufacturing Date: displays the date that the head was manufactured.
The left portion of the screen displays the same Head Status Icon as is displayed on the
Materials page (see Figure 25 (page 66)). This icon displays the current temperature as
compared to the set point temperature of the head. The Maintenance button directly below the
Head Status Icon will display a menu allowing you to perform a variety of head maintenance
functions.
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To close this page and return to the main Materials page, press the Back button within the
header of the page.
Figure 26: Head Details Page
Warning/error
information
displayed here
Head Maintenance
Pressing the Maintenance button within the Head Details page will open the Head
Maintenance page. The buttons within this page will allow you perform a variety of head
maintenance functions. The buttons displayed in the menu within the right half of the screen
will vary depending on whether the Enable button has been pressed. After pressing the
Maintenance button the button will toggle and instead display the Details button. Pressing the
Details button will close the Head Maintenance page and return you to the Head Details page.
Enable
Pressing the Enable button puts the corresponding head into a maintenance state when the
top right cover has been opened. Before you can perform any of the head maintenance
functions available within the Head Maintenance page, you must put the head into this state by
pressing the Enable button. After pressing the Enable button, the menu will refresh and display
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buttons corresponding to the additional head maintenance functions available within this page.
The Enable button will toggle and instead display the Disable button. Pressing the Disable
button at any time when the head is not in use will take the head out of the maintenance state.
Caution: Damage to Equipment
Disconnecting the head ribbon cable while the heads are enabled can cause severe
damage to the head or printer electronics. Do not remove the head ribbon cable with
the heads enabled.
Figure 27: Head Maintenance Page - Main View
Purge
Pressing the Purge button instructs the printer to perform a long purge. After pressing this
button, the head will move to the purge position and will heat to a predetermined set point
temperature. Once the head reaches this set point, material will be purged from the tip for
about 10 seconds. When changing to or from colored material it is beneficial to perform
multiple purges as this will remove all material remaining within the liquefier tips and/or tubes to
ensure that color mixing doesn’t occur. The Purge button is selectable (i.e. a Purge can be
initiated) when the button is solid blue, and disabled (i.e. a Purge is in process or cannot be
initiated) when gray. A notification badge will be displayed within the button if any preconditions
exist preventing the purge from occurring.
Load Head/Unload Head

Depending on the load status of the selected head, either the Load Head or Unload Head
button will be displayed. Pressing the Load Head button instructs the printer to load material to
the corresponding head; the button will toggle to display the Unload Head button. Pressing the
Unload Head button instructs the printer to unload material from the corresponding head; the
button will toggle to display the Load Head button. A notification badge will be displayed within
the button if any preconditions exist preventing the load/unload from occurring (see “Load/
Unload Errors” (page 248)).
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Working with the Materials Page Material Status Icons
Heat/Cool
Depending on the state of the printer, either the Heat or Cool button will be displayed. Pressing
the Heat button instructs the printer to heat the corresponding tip to extrusion temperature for
no longer than 2 minutes; the button will toggle to display the Cool button. Pressing the Cool
button will instruct the printer to begin cooling the corresponding tip back to the 0 set point; the
button will toggle to display the Heat button. The tip will also begin to cool automatically if the
heat option exceeds the 2 minute time allotment and the Cool button is not pressed.
Figure 28: Head Maintenance Page - Menu View
Material Status Icons

The Material Status Icons within the Materials page represent the model and support material
coil boxes loaded in the printer. Either two icons will be displayed. Each icon displays a number
corresponding to the material coil box, colored bars indicating the color of the material currently
installed, the name of the material currently installed, and a percentage indicating the current
volume of material on that material coil box. Touching one of these icons on the screen, unless
otherwise indicated in Table 7, will open that material’s Material Details page. Various graphics
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Working with the Materials Page Material Status Icons
will be displayed within the center of the Material Status Icons, depending on the state of the
material coil box. The Material Status Icons can appear in the following states (color usage,
highlighting, and descriptions apply to all icons):
Table 7: Material Status Icons - Icon States
• Indicates the filament key is not inserted.

• User action required to load material and insert the
filament key. See “Loading Material” (page 116) for
instructions.
• Touching the icon in this state will display the Material
Details page.
Empty (gray dashed border)
• Indicates that an error occurred when checking the data

on the material coil box’s memory chip. The material coil
box is unusable.
• User action required to replace the current material coil
box with a valid one. See “Handling/Storing Materials”
(page 130) and “Connecting Material Coil Box To Printer”
• Touching the icon in this state will not display the
material’s Material Details page.
Unusable (semi-solid red)
• Indicates that the material coil box is invalid. Invalid

materials are materials not licensed or not compatible
with the associated head type.
• Material from the invalid material coil box cannot be
loaded. User action required to replace the current
material coil box with a valid one. See “Handling/Storing
Materials” (page 130) and “Connecting Material Coil Box
To Printer” (page 118) for instructions.
Invalid (red border)
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Working with the Materials Page Viewing Material Details
Table 7: Material Status Icons - Icon States (Continued)

• Valid material coil box connected. Material name, color,

and current volume displayed.
• Material from the material coil box is loaded to the head
and is selected to be used for building.
• See “Selecting a Job to Build” (page 135) for instructions
on starting a build. See “Unloading Material” (page 127)
for instructions on unloading material.
Loaded (blue border)
• Material coil box is empty - a volume of 0% is displayed.

• User action required to replace the empty material coil
box. See “Unloading Material” (page 127) for instructions.
Empty Material Coil Box

(solid yellow)
• Indicates that communication with the material coil box is

not possible. Please note that this state differs from the
unusable state as the icon is solid red in this state and the
bars within the center of the icon are not visible.
• Contact Customer Support or your regional Stratasys
office if you experience this icon state (see “Getting Help”
(page 244) for contact information).
Error (solid red)
Viewing Material Details

To view additional details regarding a particular material, select the desired material by
touching its Material Status Icon on the screen. Doing so will open its Material Details page. If
the material coil box is in a warning or error state additional information pertaining to the
warning/error will be displayed within the page (see “Load/Unload Errors” (page 248) for
details).
The right portion of the screen displays detailed information about the material coil box
including:
• State: load state.
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Working with the Materials Page Viewing Material Details
• Type: the type of material in the material coil box. If applicable, material color is also
indicated (material color is also indicated within the center of the Material Status Icon within
the left portion of the screen).
• Current Volume: current volume of material in the material coil box. This is also indicated
via the percentage displayed within the Material Status Icon within the left portion of the
screen.
• Total volume: total volume of material available when the material coil box was initially
installed.
The buttons directly below this information allow you to load or unload material as needed or
cancel a load/unload in process (see “Material Load Controls” (page 76) for details). Please
note that the functionality and visibility of these buttons will depend on the material load status.
The left portion of the screen displays the same Materials Status Icon as is displayed on the
Materials page (see Figure 25 (page 66)). The number displayed within the top of the icon
indicates which material port the material is loaded into. The colored bars (displayed within the
center of the icon) and percentage (displayed at the bottom the icon) indicate the current
volume and color of the material in the material coil box. As material is used to build a part, the
number of colored bars and the percentage will decrease to indicate the amount of material
consumed. The name of the type of material in the box is displayed at the bottom of the icon.
To close this page and return to the main Materials page, press the Back button within the
header of the page.
Figure 29: View Material Details

Warning/error
information
displayed here
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Working with the Materials Page Material Load Controls
Material Load Controls

The Material Load Control buttons are used to load and unload material to the liquefier within
the head, as well as cancel a material load or unload in process. The Material Load Control
buttons are displayed in the lower-right portion of the Material Details page; however, the
visibility of these buttons is dependent upon the material coil box’s load status. Button states
are explained within the tables below.
Figure 30: Material Load Control Buttons
Pressing the Load button initializes the load wizard. The load wizard instructs the user on the
steps necessary to load material into the F770 (see “Loading Material” (page 116) for details). If
the corresponding head is already loaded with material, the Load button will appear in its
disabled state.
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Pressing the Unload initializes the unload wizard. The unload wizard instructs the user on the
steps necessary to unload material from the F770 (see “Unloading Material” (page 127) for
details).
Table 8: Material Load Control Buttons - Load Button States
• The load button is accessed from the Materials page.
• Pressing the Load button in this state will initialize the load wizard
for the corresponding head.
Load button is disabled and not selectable.
Table 9: Material Load Control Buttons - Unload Button States

• The Unload button is only selectable once a material filament is
loaded to the corresponding head.
• Pressing the Unload button in this state will initialize the unload
wizard for the corresponding head.
Unload button is disabled and not selectable.
Table 10: Material Load Control Buttons - Cancel Button States

• The Cancel button is never selectable.
Load Wizard States

The pathway between the Material Status Icon and corresponding Head Status Icon will take
on a variety of colors and display various graphics, depending on the load state of the
associated material coil box’s filament. The pathway of the empty filament port will be dashed
gray. Only one material type can be loaded/unloaded at a time (i.e. a model and support
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material coil box cannot be loaded/unloaded simultaneously). Filament pathways can appear in
the following states (color usage, highlighting, and descriptions apply to both model and
support):
Table 11: Filament Pathway States
• Indicates that a material is not loaded into the corresponding filament port.
• After connecting a material coil box to the printer, the filament pathway will
refresh and indicate that filament needs to be inserted into the drive
mechanism.
Empty
• Indicates that filament from the corresponding material coil box is in the
process of being loaded to the head.
• The pathway between the Material Status Icon and the Head Status Icon
will fill, in blue, in the direction that the material coil box’s filament is
Loading/ traveling (towards the head).
Unloading • Once the load process is complete, the filament pathway will refresh and
display in its loaded state.
Indicates that filament from the corresponding material coil box is loaded to
the head and is selected to be used for building.
Loaded
As materials are loaded and unloaded, the pathway between the Material Status Icon and the
Head Status Icon will become colored, and will fill in the direction that the material coil box’s
filament is traveling (towards the head or away from the head). Figure 31 (page 79) depicts the
functionality displayed when a material coil box’s filament is being loaded to the head, while
Figure 32 (page 80) depicts the functionality displayed when a material coil box’s filament is
being unloaded from the head. Opening the Material Details page for the material being
loaded/unloaded will provide additional control over the load/unload. The Cancel button will be
displayed within this page, giving you the option to cancel the material load/unload if
necessary.
Material load progress will display the same functionality regardless of whether a model or
support material coil box is being loaded. Once a box’s material is loaded to the head, the
pathway between the Material Status Icon and the corresponding Head Status Icon will be solid
blue, the Head Status Icon will turn solid blue, and the Material Status Icon will display a blue
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border. This indicates that the material coil box is connected and in position to be used to build
parts on the printer. The Unload button will be displayed within the Material Details page,
indicating that material can be unloaded, if needed.
Figure 31: Material Load Progress - Loading
Material unload progress will display the same functionality regardless of whether a model or
support material is being unloaded. As material is being unloaded from the head, the pathway
between the Head Status Icon and Material Status Icon will be highlighted in yellow and the
Head Status Icon will turn solid gray indicating that material is no longer loaded to the head. A
yellow notification badge will be displayed within the center of the Material Status Icon to
indicate that user action is required to complete the unload process.
Opening the Material Details page for the material being unloaded will provide additional
details regarding the unload process. The Load button will be displayed within the Material
Details page once the filament has been completely retracted indicating that the material can
be reloaded, if needed.
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Once material is fully unloaded, filament pathway and Material Status Icon coloring will remain
in their unloading states until the corresponding material key is removed from its slot. Once the
key is removed, which disconnects the material coil box, the filament pathway and Material
Status Icon will refresh and display in their empty states.
Figure 32: Material Load Progress - Unloading
Material Load/Unload Cancellation

The Cancel button will only be displayed within the Material Details page for a material that is in
the process of being loaded/unloaded. This button allows you to cancel a material load or
unload already in process. Depending on your printer’s configuration, a warning may be
generated after selecting the Cancel button. In the event of a warning, text will be displayed on
the screen to indicate the cause of the warning.
Figure 33: Cancel Button
Warning/error
information
will be
displayed here
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Working with the Materials Page Platen Vacuum Control
Platen Vacuum Control
Note: The system cannot be in Energy Save mode while stabilizing the build
sheet.
The F770 printer uses a vacuum system to hold down the build sheet. Achieving vacuum is
required before building a part can begin. If not properly heat stabilized, the expansion stresses
when heated can cause the build sheet to buckle and lose vacuum during the build process.
This is caused by the differing rates of expansion between the aluminum platen and the
polycarbonate build sheet and typically happens when the platen is raised up into the high
temperature oven air stream.
To combat this issue, the system software detects when a build sheet is removed from the
system and turns off platen vacuum. After installing a new build sheet, vacuum must be re-
enabled using a button located on the UI.
Figure 34: Platen vacuum button
Platen vacuum button toggles vacuum pump on/off

Button disabled when vacuum switch is closed
When the platen vacuum button is pressed, the system software determines whether the
platen and build sheet are thermally stabilized before turning on the vacuum pump. If the
platen and the build sheet are not thermally stable, the system will wait for the system to heat
before turning on the vacuum pump.
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If no build sheet is present, the system turns off the vacuum pump after 15 seconds of
continuous loss of vacuum. The system will not turn off the vacuum during part build or pause.
Before turning on the vacuum pump, the system software analyzes oven temperature history
over the previous 30 minutes to determine whether additional stabilization time is required.
Typically, if the average is above 80C, the vacuum button will immediately turn on the vacuum
pump. If the system is starting from room temperature, the system will need to stabilize for 30
minutes before the vacuum will turn on.
Figure 35: Vacuum control button states
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The screen below displays if the vacuum pump is off or the build sheet needs to stabilize.
Figure 36: Chamber too cold
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If the door is open, the message displays as shown below
Figure 37: Chamber too cold (door open)
These screens can be dismissed if any of the following occur:

• The timer elapses. This closes the window and turns on the vacuum.
• Force vacuum on is pressed. This causes the window to close and turns on the vacuum.
• Dismiss is pressed. This causes the window to close. The vacuum remains off.
• The door is open. This causes the stabilization time to recalculate.
• A different menu button is pressed. This causes the window to close. The vacuum remains
off.
See “Installing a Build Sheet” (page 134) for instructions on how to properly install an F770
build sheet.
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Working with the Tools Page Platen Vacuum Control
Working with the Tools Page

The options within the Tools page are organized into 6 categories: Settings, Calibration,
Maintenance, Network, Power, and Light. The Display Area of the Tools page contains a button
corresponding to each of these categories. With the exception of the Light button, pressing the
button corresponding to each of these categories will open an individual page containing
printer information that can be viewed as well as printer settings and preferences which can be
configured for that particular category. After selecting any of the buttons within the Tools page a
Back button will be displayed within the heading of the page; press this button to return to the
main Tools page.
Within this page you can turn a variety of printer settings on/off (including part placement,
standby mode, etc.), select your printer’s address type (dynamic, static, or Wi-Fi), adjust the
brightness of the touchscreen display and turn the printer or the oven light on/off. As a part of
its initial installation and setup (performed by your authorized service representative) your
printer’s network settings will be configured within this page (as described within “Configuring
the Network” (page 16)). Once those settings are configured you may need to occasionally
access this page in order to adjust printer preferences.
To access the Tools page, press the Tools button within the Navigation Menu; a screen similar
to the one in Figure 38 will be displayed.
Figure 38: Tools Page
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Working with the Tools Page Tools Page Menu
Tools Page Menu

The Display Area of the Tools page contains 6 buttons. With the exception of the Light button,
pressing each of these buttons will open an individual page containing printer information that
can be viewed as well as printer settings and preferences which can be configured.
Table 12: Tools Page Menu
Pressing the Settings button opens the Settings page. From this page you can
configure and adjust several of the printer’s default settings. See “Settings”
(page 88) for details.
Settings
Pressing the Calibration button opens the Calibration page. From this page you
can preform various printer calibration procedures. See “Calibration” (page 99)
for details.
Calibration
Pressing the Maintenance button opens the Maintenance page. From this
page you can perform various printer maintenance procedures. See
“Maintenance” (page 102) for details.
Maintenance
Pressing the Network button opens the Network page. From this page you can
configure the printer’s network connection. See “Network” (page 106) for
details.
Network
Pressing the Power button opens the Power page. From this page you can
shutdown or restart the printer. See “Power” (page 112) for details.
Power
The Light button is the only option within the Tools page that does not open a
new page after being pressed. Instead, the Light button allows you to turn the
oven light ON and OFF. An indicator within the upper-left corner of the button
displays the current state of the oven light (ON or OFF). See “Light” (page 113)
Light for details.
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Working with the Tools Page Navigation Overview
Navigation Overview
After selecting one of the buttons within the Tools page the touchscreen will refresh to display
the details of the page selected (i.e. selecting the Settings button will open the Settings page).
Depending on the options available for configuration within the selected page, the Display Area
of the page may contain more options than can be displayed at one time. In this case, a
scrollbar is displayed along the right-hand side of the page. To scroll up or down within a page
simply touch the scrollbar displayed on the screen and pull the scrollbar in the direction you’d
like to scroll.
A heading is displayed at the top of each page, indicating the name of the page. Each page
contains a variety of settings and preferences that can be configured. Items are organized into
individual rows within the Display Area of the page. The name of the setting/preference to be
configured is displayed in bold within the left side of the row. For some items, current
configuration information is displayed directly below the setting/preference name within the row
(for reference purposes).
The graphic displayed within the right side of a row will vary depending on the configuration
options available for that row. Rows containing a right arrow graphic will open a new page
allowing you to configure that row’s settings/preferences. Rows which do not contain a right
arrow graphic do not have any configurable options. After making the necessary adjustments
to a row’s settings/preferences, press the Back button in the upper-left corner of the page to
exit the page.
Figure 39: Settings Page Content List

Back button Page heading
Row
Right arrow
graphic
Scrollbar
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Working with the Tools Page Settings
Settings
The Settings page allows you to turn a variety of printer settings on/off (including part
placement, standby mode, etc.), configure the language and units the printer/UI is configured
for, and adjust the brightness of the touchscreen display.
To access the Settings page, press the Settings button within the Tools page; a screen similar
to the following will be displayed. Use the scrollbar (along the right side of the page) to scroll up
or down through the list of available options.
Figure 40: Settings Page
Wait for Part

After sending a job file to the printer you would typically need to navigate within the User
Interface in order to select the job from the Queue and start the build. The wait for part setting
will instead allow you to send a job file to the printer which will then immediately start building
once received by the printer.
Figure 41: Wait for Part
Pressing anywhere within the row will open the Wait For Part page. Opening this page will
automatically put the printer into a state where it will wait to receive a job file to build
immediately. After putting the printer into this state, you must send the processed job file to the
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printer via GrabCAD Print. Once the job file is received by the printer, the job will automatically
start building. As such, ensure that the printer has been properly prepared for the start of a
build (see “Before a Build” (page 133) and “Installing a Build Sheet” (page 134) for details).
Figure 42: Waiting for Part
Keep Previous Job

For privacy reasons, you have the option of choosing whether or not the printer’s previous job
is stored within the Job Queue. If you're concerned about other users of your printer seeing
what you’ve built, this setting allows you to prevent other users from accessing the printer’s
previous job. When this setting is set to On, the printer will store its previous job file making it
available for re-selection within the Job Queue. When this setting is set to Off, the printer’s
previous job file will be deleted from the Job Queue upon completion of the build. The job’s file
will need to be resent to the printer in order to be built again.
Figure 43: Keep Previous Job
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To configure this setting, press anywhere within the row; the Keep Previous Job page will be
displayed. Use the radio buttons within the page to turn the setting On and Off as needed; On
is selected by default.
Figure 44: Configure Keep Previous Job
Part Placement
The Part Placement setting gives you the ability to select a job’s placement on a build sheet.
By default, single part jobs are built in the center of a build sheet while packs are built
according to their selected placement within GrabCAD Print. Therefore, when this setting is set
to Off, single part jobs will automatically be built in the center of the build sheet and packs will
be built according their selected placement within GrabCAD Print. To configure this setting,
press anywhere within the row; the Part Placement page will be displayed. Use the radio
buttons within the page to turn the setting On and Off as needed.
Figure 45: Part Placement
When this setting is set to On, you will be able to select a job’s location on the build sheet prior
to starting the build (see “Selecting a Job to Build” (page 135)). At the start of a build a dialog
will be displayed asking you to select the part’s build location (see Figure 46). The dialog will
contain a graphic representing your printer’s platen as well as a blue bounding box graphic (the
imaginary box surrounding the part).
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You can select the part’s build location by dragging and dropping the bounding box on the
touchscreen; the bounding box cannot be placed outside the limits of the platen. Pressing the
Print button will confirm your selected placement and start a build. "Ghost box" graphics are
also displayed; a "ghost box" represents the location where a part was built previously. Clicking
the Clear History button will clear the display, removing all "ghost box" items.
Figure 46: Part Placement Dialog
First Layer Material

The First Layer Material row displays the material type to be used for the first build layer, Model
or Default.
Figure 47: First Layer Material
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To configure this setting, press anywhere within the row; the First Layer Material page will be
displayed. Use the radio buttons within this page to select between Model and the Default
material, which could be either model or support material. If ABS or ASA material and .005”
slice height are selected, model material is automatically used for the first layer of material.
Figure 48: Configure First Layer Material
Units
The Units row displays the type of units the printer is configured for, English (inches) or Metric.
Figure 49: Units
To configure this setting, press anywhere within the row; the Units page will be displayed. Use
the radio buttons within this page to select between English and Metric units; English is
selected by default.
Figure 50: Configure Units
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Standby Mode
The Standby Mode setting gives you the ability to put the printer into an energy saving state
after the completion of a build. When the Energy Saver radio button is selected (i.e. Standby
Mode is turned On) the printer’s oven will automatically shut off 2 hours after the completion of
a build, thus saving energy. When the Quick Start radio button is selected (i.e. Standby Mode is
turned Off) the printer’s oven will remain On at the material’s build temperature.
Figure 51: Standby Mode
To configure this setting, press anywhere within the row; the Standby Mode page will be
displayed. Use the radio buttons within the page to select between the Energy Saver and
Quick Start options as needed. The Quick Start radio button is selected by default (i.e. Standby
Mode is set to Off by default).
Figure 52: Configure Standby Mode
Language
The Language row displays the language that the User Interface is configured for. Language
options include English (default), Spanish, French, German, Italian, Russian, Chinese
(traditional or simplified), and Japanese.
Figure 53: Language
To configure this setting, press anywhere within the row; the Language page will be displayed.
Use the scrollbar (along the right side of the page) to view the list of available languages.
Select the radio button corresponding to your desired language.
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Additionally, the first time the printer is powered ON, a dialog will be displayed asking you to
select your desired language. Once you’ve set your desired language following initial power
up, this selection will be retained and can only be changed by navigating to the Language page
and adjusting your language selection.
Figure 54: Configure Language
Screen Brightness
The Screen Brightness setting allows you to adjust the brightness of the touchscreen
display.This setting is displayed as a percentage with 100% percent representing the greatest
amount of brightness available.
Figure 55: Screen Brightness
To configure this setting, press anywhere within the row; the Screen Brightness page will be
displayed. Within this page use the slider graphic to adjust brightness as needed. Sliding to the
right will increase brightness while sliding to the left will dim brightness. Please note that you
cannot set screen brightness to 0% (completely dim).
Figure 56: Configure Screen Brightness
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UPnP
UPnP allows the printer to broadcast its Unique Device Name (UDN) address across the
network. When this setting is set to On, the printer will broadcast its UDN across the network
allowing GrabCAD Print to automatically detect the IP address of the printer for
communication. When this setting is set to Off, the printer will not broadcast its IP address
across the network and GrabCAD Print will need to be manually configured to communicate
with the printer.
Figure 57: UPnP
To configure this setting, press anywhere within the row; the UPnP page will be displayed. Use
the radio buttons within the page to turn the setting On and Off as needed; On is selected by
default.
Figure 58: Configure UPnP
Wifi
The Wifi setting gives you control over the printer’s Wi-Fi capabilities. Please note that the
functionality of this setting is dependent upon the use of a Wi-Fi dongle purchased for use with
the printer. When this setting is set to On, you will be able to configure the printer to scan for
and connect to an available Wi-Fi network. You will then be able to send part files to the printer
via this network. When set to Off, Wi-Fi capabilities will be disabled and you will instead need to
send part files to the printer via your facility’s Ethernet connection or through the use of a USB
flash drive (see “Configuring the Network” (page 16) for details).
Figure 59: Wifi
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To configure this setting, press anywhere within the row; the Wifi page will be displayed. Use
the radio buttons within the page to turn the setting On and Off as needed; On is selected by
default.
Figure 60: Configure Wifi
Camera
The Camera setting gives you control over the printer’s camera. When this setting is set to On,
the printer’s camera will automatically provide remote monitoring capabilities while a part is
being built. When this setting is set to Off, the camera will be turned off and remote monitoring
capabilities will be disabled.
Figure 61: Camera
To configure this setting, press anywhere within the row; the Camera page will be displayed.
Use the radio buttons within the page to turn the setting On and Off as needed; On is selected
by default.
Figure 62: Configure Camera
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Diagnostics Interface
This feature is for future use and is presently not supported. Stratasys will provide more
information and training for its use and capabilities in the near future.
Figure 63: Diagnostics Interface
Remote Access Permissions

The Remote Access Permissions settings allow the user to pause the current build or set the
printer to standby mode. This feature is used in conjunction with the GrabCAD Print mobile
application and a cellular phone.
Figure 64: Remote Access Permissions
To configure this setting, press anywhere within the row; the Remote Access Permissions
dialog displays.
Figure 65: Remote Access Permissions Dialog
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Both the Remote Pause and the Remote Set Standby Mode are set to No at the factory. To
change the Remote Pause setting to Yes, press anywhere within the row; the Remote Pause
dialog displays.
Figure 66: Remote Pause
Setting the Remote Pause radio button to Yes allows for pausing the build via the GrabCAD
Print mobile application and a cellular phone. Once the build is paused, it cannot be restarted
remotely. The build restart must be physically performed on the printer.
The printer can also be remotely set to Standby mode using the Remote Set Standby screen
and the GrabCAD Print mobile application.
Figure 67: Remote Access Permissions Dialog
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Working with the Tools Page Calibration
To change the Remote Set Standby setting to Yes, press anywhere within the row; the Remote
Set Standby dialog displays.
Figure 68: Remote Set Standby
Setting the Remote Set Standby radio button to Yes allows for setting the printer to Standby
mode via the GrabCAD Print mobile application and a cellular phone. Once the printer is set to
Standby mode, the printer mode cannot be changed remotely.
Calibration
This section provides an overview of the Calibration page and its features, but does
not go into detail regarding calibration procedures. See “6 Calibration and
Adjustments” (page 159) for detailed calibration procedure information and
instructions.
The Calibration page allows you to perform a variety of calibration procedures on the printer,
including:
• Tip Calibration
• Touchscreen Calibration
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To access the Calibration page, press the Calibration button within the Tools page; a screen
similar to the following will be displayed.
Figure 69: Calibration Page
Tip Calibration
The printer’s calibration status will be displayed within the Tip Calibration row. Calibrated or Not
Calibrated will be displayed depending on the printer’s Calibration status.
Pressing anywhere within the Tip Calibration row will open a page allowing you to select from a
variety of tip calibration options.
Figure 70: Tip Calibration
The Tip Calibration page contains an option for performing an Automatic Tip Calibration as well
as a Manual Tip Calibration. Pressing the Start button associated with either of these options
will allow you to perform that particular calibration procedure. Each calibration procedure is
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delivered in the form of a wizard which will guide you through the process of performing the
calibration procedure. See “Automatic Tip Calibration” (page 160) and “Manual Tip Calibration”
(page 163) for detailed instructions.
Figure 71: Tip Calibration Options
Touchscreen Calibration
Pressing anywhere within the Touchscreen Calibration row will open a dialog allowing you to
recalibrate the touchscreen display. See “Touchscreen Calibration” (page 173) for detailed
instructions.
Figure 72: Touchscreen Calibration
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Working with the Tools Page Maintenance
Maintenance
This section provides an overview of the Maintenance page and its features, but
does not go into detail regarding printer maintenance procedures. See Chapter , 7
Maintenance (page 178) for detailed maintenance information.
From this page you can perform a variety of maintenance procedures on the printer, and view
diagnostic/printer state information. Please note that advanced maintenance must be
performed by an authorized service representative only.
To access the Maintenance page, press the Maintenance button within the Tools page; a
screen similar to the following will be displayed.
Figure 73: Maintenance Page
Gantry/Stage
Position information for the X, Y and Z axes is displayed within the Gantry/Stage row. Pressing
anywhere within the Gantry/Stage row will open the Gantry/Stage page.
Figure 74: X, Y, Z Position
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The single directional arrow button within the Gantry: section allows you to move the head in
the X and Y axis. Pressing moves the head assembly to the front of the gantry.
The two directional arrow buttons within the Stage: section allow you to move the platen (Z) up
or down.
• Up: pressing moves the Z stage to the mid-Z position.
• Down: pressing moves the Z stage to the lower-Z position.

The information displayed within the Positions portion of the page will update to reflect X, Y,
and Z positioning changes made using the directional arrow buttons.
Figure 75: Gantry/Stage Page
Chamber
The Chamber row displays the current temperature as compared to the set point temperature
of the oven chamber.
Figure 76: Chamber Temperature
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Update Software
The Update Software row displays the version of Controller Software installed on the printer.
Figure 77: Update Software
Pressing anywhere within the Update Software row will open a page allowing you to upgrade
the printer’s Controller Software version (see “Updating Controller Software” (page 178) for
details).
Figure 78: Update Controller Software Page
System Odometers
The System Odometers row displays the number of hours in which the printer has been
building.
Figure 79: System Odometers
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Serial Number
The Serial Number row displays the printer’s unique serial number. This number can also be
found on the label on the exterior surface of the printer (see Figure 4 (page 15) for serial
number tag label placement).
Figure 80: Serial Number
Open Source Licenses

Pressing anywhere within the Open Source Licenses row will open a page displaying legal
information pertaining to the open source software running on the printer. The files displayed
are read-only.
Figure 81: Open Source Licenses
System Type
The System Type row displays the printer’s model type information.
Figure 82: System Type
USB Tools
Pressing anywhere within the USB Tools row will open a page allowing you to:
• upgrade the printer’s Controller Software version from an installed USB Flash drive (see
“Updating Controller Software” (page 178) for details).
• export the system configuration file to an installed USB Flash drive (see “Exporting System
Configuration (.CFG) File” (page 183) for details).
Figure 83: Update Software
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Working with the Tools Page Network
Network
Your printer was configured for your network as a part of its initial installation and
setup (see “Configuring the Network” (page 16)). The information within this section
is provided to help you understand the functionality of the Network portion of the
Settings page.
Within the Network page you can configure your printer’s network connection, options include
Static, Dynamic (default), or Wi-Fi. The network type selected will determine the rows and
configurable settings displayed within the Network page.
To access the Network page, press the Network button within the Tools page; a screen similar
to the following will be displayed.
Figure 84: Network Page
Pressing anywhere within the Connection Type row will allow you to select between a wired
(Static or Dynamic) or wireless (Wi-Fi) network; Wired is selected by default. Use the Wired
and Wireless radio buttons to select a connection type. After selecting a connection type press
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the Back button to exit and return to the Network page; the selected connection type will be
indicated within the Connection Type row (see Figure 86 (page 108) and Figure 87 (page 108)
as a reference).
The Wireless connection type option will only be displayed if a Wi-Fi dongle has
been installed and the printer’s Wifi setting is set to On (see “Wifi” (page 95) for
details). If a dongle has not been installed, or if a dongle has been installed but the
printer’s Wifi setting is set to Off, this row will be hidden from view and you will not
have the option of configuring a Wi-Fi network.
Figure 85: Select Connection Type
Depending on the Connection Type selected (Wired or Wireless) the second row displayed
within the Network page will vary.
• If the Wired connection type is selected, the Network Mode row will be displayed.
• If the Wireless connection type is selected, the Available Networks row will be displayed.
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See the detailed information in the sections below for specific information on the available
connection types.
Figure 86: Network Page - Network Mode Row
Figure 87: Network Page - Available Networks Row
If the Wired connection type is selected, the Network Mode row will be displayed (see
Figure 86 (page 108) as a reference). Pressing anywhere within this row will allow you to
select between a Static or Dynamic network mode; Dynamic is selected by default. Use the
Static and Dynamic radio buttons to select a network mode. After selecting a network mode
press the Back button to exit and return to the Network page; the selected network mode will
be indicated within the Connection Type row.
Figure 88: Select Wired Network Mode
If the Wireless connection type is selected, the Available Networks row will be displayed (see
Figure 87 (page 108) as a reference). Pressing anywhere within this row will open a page
allowing you to scan for and connect to an available Wi-Fi network. After selecting an available
Page 108
network, entering the password and/or username required to connect to the network (if
applicable), and saving the network configuration, press the Back button to exit and return to
the Network page; the name of the selected wireless network will be indicated within the
Available Networks row.
Figure 89: Select Wireless Network Mode
Dynamic Network Configuration

When the Dynamic (DHCP) wired network option is enabled a network server or PC will
generate an IP address for the printer. A different IP address may be generated from time to
time by the server or PC. The generated IP address will be displayed within the IP Address
field, and corresponding Subnet Mask, Gateway Address, and MAC Address information will
also be displayed.
When finished, press the Back button to exit and return to the Tools page.
Figure 90: Dynamic Network Configuration
Page 109
Static Network Configuration

When the Static wired network option is enabled you must manually configure the IP Address,
Subnet Mask, and Gateway Address fields for the printer (provided by the system
administrator). Use the keypad to configure this information; simply touch a field on the screen
to select it and then use the keypad displayed to enter network information. Touch anywhere
on the screen outside of the keypad to exit and close the keypad. Press the Apply button to
save the network information configured. Once the Apply button has been pressed and
network information is saved, network information will not change.
See your system administrator if you do not know the IP address, Subnet Mask, or
Gateway Address.
When finished, press the Back button to exit and return to the Tools page.
Figure 91: Static Network Configuration
Wi-Fi Network Configuration

When the wireless network option is enabled you can scan for and connect to the printer via
your local Wi-Fi network (see Figure 89 (page 109)). Depending on the network’s security
requirements you may need to enter a password and/or username in order to connect to the
network. Use the keypad to configure this information; simply touch a field on the screen to
select it and then use the keypad to enter network security information. Touch anywhere on the
screen outside of the keypad to exit and close the keypad. Press the Connect button to save
the network information configured. Once the Connect button has been pressed and network
information is saved, network information will not change.
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Press the Back button to exit the page and return to the Network page; the The name of the
selected wireless network will be displayed within the Available Networks row.
Figure 92: Wi-Fi Network Page
Press the Back button to exit the page and return to the Tools page. The Network button will
refresh and a blue indicator will be displayed indicating that the printer is configured for a Wi-Fi
network.
Figure 93: Enter Network Settings Dialog
Page 111
Working with the Tools Page Power
Power
Within the Power page you can restart or shutdown the printer. It is recommended that you use
the Shutdown option within this page to power the printer Off, rather than simply pressing the
Power ON/OFF button located on the front of the printer.
To access the Power page, press the Power button within the Tools page; a screen similar to
the following will be displayed.
Figure 94: Power Page
Restart
Pressing anywhere within the Restart row will open a dialog allowing you to manually restart
the printer.
Figure 95: Restart
Pressing the Yes button within this dialog will cause the printer to restart automatically. Press
the Back button to exit the page and return to the Power page.
Figure 96: Restart Confirmation Dialog
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Working with the Tools Page Light
Shutdown
Pressing anywhere within the Shutdown row will open a dialog allowing you to power the
printer down.
Figure 97: Shutdown
Pressing the Yes button within this dialog will cause the printer to power down. Press the Back
button to exit the page and return to the Power page.
Figure 98: Restart Confirmation Dialog
Light
The light button is the only option within the Tools page that does not open a new page after
being pressed. Instead, the light button allows you to turn the oven light ON and OFF. An
indicator within the upper-left corner of the button displays the current state of the oven light
(ON or OFF). The light button can appear in the following states:
Table 13: Light Button - Button States
Oven light is ON.
Selecting the light button in this state will turn
the oven light OFF.
Oven light is OFF.
Selecting the light button in this state will turn
the oven light ON.
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Basic User Operations Powering ON the Printer
5 OPERATING THE PRINTER

5
This chapter explains basic steps in operating the F770 printer
Basic User Operations

Powering ON the Printer
To power the printer ON:
1. Connect the power cord directly into a grounded electrical outlet.
2. Press the power button located on the front of the printer.
Figure 1: Power Button Location
Power Button
3. The printer will begin to boot. The touchscreen will turn on and begin initializing.
4. The first time the printer is powered ON a dialog will be displayed asking you to select your
desired language. Select the radio button corresponding to your desired language by
touching its row on the screen, then confirm your selection.
Figure 2: Initializing Start Up Screen
Page 114
Basic User Operations Powering OFF the Printer
5. After the initialization and start up process is complete, the touchscreen will refresh to
display the Build page and the printer will automatically perform an XY Gantry Calibration
(see “XY Gantry Calibration” (page 175) for details).
Figure 3: Build Page
Powering OFF the Printer

To power the printer OFF:
1. Ensure that the printer is stopped (idle) and is not building.
2. Press the power button located on the front of the printer (see Figure 1 for button location)
or access the Shutdown option in the Power menu of the Tools page
Figure 97 (page 113).
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Loading Material Powering OFF the Printer
3. A dialog will be displayed asking you to confirm the power OFF; press Yes to power OFF.
Figure 4: Power OFF Confirmation
4. After a couple of minutes the printer will shutdown.

Please note that this procedure only powers down the electronics. To completely disengage
power to the printer, you must unplug the power cord located at the rear of the printer.
For extended non-use periods greater than 72 hours, unload the material, store the
material in an air tight bag and power OFF the system.
Loading Material
The information within this section will walk you through the process of loading material to the
model and support heads. As you complete the required steps, be sure to observe the status
information displayed on the touchscreen.
Caution:
If the printer remains idle for more than 72 hours, leaving material in the filament
tubes could result in a part quality issues due to wet filament. failed build. To prevent
this:
• Remove filament from the tubes.
Or
• Unload filament and cut six feet of material from the material coil box.
Loading material can only be done when the printer is stopped (idle) and is not
building.
Page 116
Loading Material Material Coil Box Preparation
The “Material Coil Box Preparation” (page 117) section describes the steps necessary to
prepare a material coil box for use, and highlights the components of the material coil box.
Once a material coil box has been prepared for use, the steps within the “Connecting Material
Coil Box To Printer” section will guide you through the process of connecting a material coil box
and loading material to the head.
Two material coil boxes, one for model and one for support, must be connected to the F770 in
order for it to build.
Material Coil Box Preparation

When preparing a material coil box, open the box and route the material tube and filament key
through the material routing notches. Close the box. Once the filament tube and key are
routed, pull the end of the filament until approximately 1.2 meters of material are outside the
material tube. Cut the 1.2 meters of filament using the 5” cutter included in the Welcome Kit.
This length of material is removed for moisture control. Refer to Figure 5 for material coil box
details.
Figure 5: Material Coil Box Details
Filament
Memory Chip
Filament Tube
The material coil box is ready to be connected to the printer. Follow the steps in “Connecting
Material Coil Box To Printer” (page 118) to connect the material coil box and load material to
the head.
Page 117
Loading Material Connecting Material Coil Box To Printer
Connecting Material Coil Box To Printer

Once you’ve properly prepared a material coil box, you can begin the process of loading
material. Pre-loading filament to the drive wheels places the filament into position to be loaded
to the liquefier tip within the head.
To connect and load material from a material coil box:
2. Select the Materials button from the Navigation Menu; a screen similar to
Figure 6 (page 118) will be displayed. The information displayed represents the current
configuration of your printer.
Figure 6: Current Configuration - Load Material
Page 118
3. Click inside the grey outlined box for the material type (Model or Support) you wish to load.
A screen similar to displays. Click the Load button.
Figure 7: Current Configuration - Load Model Material
Page 119
4. Clicking the Load button activates the F770 Material Load Wizard. If loading model
material, the screen below displays and a blue LED located near the material port begins
blinking rapidly.
Figure 8: Load Material Wizard Screen (model)
Page 120
5. If loading support material, the screen below displays and the LED located near the
material port displays blue and begins blinking rapidly.
Figure 9: Load Material Wizard Screen (support)
If a time out condition occurs while attempting to load either support or model
material, the corresponding LED will display solid red.
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6. Grasp the end of the material filament and insert it into the corresponding material port.
Feed the filament into the material port until the filament firmly stops. When the model
material reaches the print head, the following screen displays and the LED begins blinking
slowly while remaining colored blue.
Figure 10: Insert filament key (model)
Page 122
7. When the support material reaches the print head, the following screen displays and the
LED begins blinking slowly while remaining colored blue.
Figure 11: Insert filament key (support)
If an invalid key is inserted into the material port, the LED color changes to red and
begins to blink slowly.
8. Insert the filament key into the corresponding slot (model or support) located on the rear of
the printer (see Figure 12). At this point, the machine will begin to feed the material into the
liquefier. After a successful purge cycle, the corresponding LED displays solid blue. Place
the material coil box in its corresponding position on the bottom shelf of the printer.
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If during the purge process an error occurs, the corresponding LED will display solid
red.
Figure 12: Material Ports
9. Material begins to load to the liquefier tip within the head. The pathway displayed between
the Material Status Icon and the corresponding Head Status Icon becomes highlighted to
indicate load progress (see Figure 13 (page 125)).
10. When filament reaches the head, it enters the liquefier tip and begins to warm to the
material operating temperature (automatic - based on material coil box memory chip data).
This step also sets the oven temperature to the correct value for the material being loaded
11. Once the tip is within three degrees of the set point temperature the head moves to the
purge area and the tip purges a small amount of material.
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12. Insert the filament key into the corresponding slot. While the material is loading, a screen
similar to the one shown below will display.
Figure 13: Material Loading
Page 125
13. When the load process is complete, a screen similar to the one shown below will display.
Material is now loaded to the print head.
Figure 14: Material Loaded
Only one material can be loaded at a time.
14. Press the Back button within the Material Details page to exit and return to the Materials
page.
15. If necessary, perform this procedure for the support material
16. Once material is loaded, the filament pathway between the Material Status Icon and the
corresponding Head Status Icon will be solid blue, the Head Status Icon will turn from gray
to blue, and the Material Status Icon will display a solid blue border.
You are now ready to select a job to build, see “Basic Job Build Tasks” (page 133) for
information on selecting and starting a job.
Page 126
Unloading Material Connecting Material Coil Box To Printer
Unloading Material
Caution:
If the printer remains idle for more than 72 hours, leaving material in the filament
tubes could result in a part quality issues due to wet filament. To prevent this:
• Unload filament and cut 1.2 meters of material from the material coil box
• Cut the filament approximately 5 centimeters from the end of the filament key.
Bend the filament 90 degrees to prevent filament from retracting into the key.
• When re-loading material, pull the end of the filament until approximately 1.2
meters of material are outside the material tube and cut the filament at this point.
Perform the following steps to unload material:

2. Select the Materials button from the Navigation Menu; a screen similar to
Figure 15 (page 128) will be displayed. The information displayed represents the current
configuration of your printer.
Page 127
3. Observe the status information displayed for each of the Materials Status Icons. For a
loaded material, the pathway between the material’s Material Status Icon and
corresponding Head Status Icon will be solid blue, the Head Status Icon will be blue, and
the Material Status Icon will display a solid blue border.
Figure 15: Current Configuration - Unload Material
4. Open the Material Details page corresponding to the material you want to unload by
touching its Material Status Icon on the screen.
5. Press the Unload button within the Material Details page.
Figure 16: Unload Button
Only one material can be unloaded at a time. If during the unload cycle a time out
condition occurs, the corresponding LED will display solid red.
6. The F770 unload material wizard initializes and material begins to unload from the head.
The unload process will take several minutes; please be patient. During this process, the
corresponding LED will blink red.
• The pathway displayed between the Material Status Icon and the corresponding Head
Status Icon becomes highlighted to indicate unload progress.
• The Head Status Icon will refresh and become solid gray, indicating that material is no
longer loaded to the head.
7. When the material is unloaded from the head and the F770 material unload wizard has
completed its process. See Figure 18 (page 129).
Page 128
• Remove the filament key from the material port. At this point the corresponding LED
will no longer illuminate.
• Cut the filament approximately 5 centimeters from the end of the filament key. Bend the
filament 90 degrees to prevent filament from retracting into the key. See
Figure 17 (page 129).
• Extract the remaining filament from the material port and discard.
Figure 17: Cut Filament After Unloading
8. Open the material coil box and insert the filament key and filament tube. Close the material
coil box.
Figure 18: Material Unloaded Screen
Page 129
Head Replacement Handling/Storing Materials
At this point you have the option of loading a different material into the printer or reloading the
material you just unloaded (see “Loading Material” (page 116) for detailed instructions).
Empty material coil boxes may have a small, unusable volume of material
remaining. The leftover material allows for manufacturing tolerances.
Handling/Storing Materials
Stratasys FDM thermoplastic materials will maintain proper product performance over an
extended period of time, when handled and stored according to recommended procedures.
Like other thermoplastics, the filament can absorb moisture when exposed to ambient
humidity. Stratasys material coil boxes are designed to minimize moisture exposure while
unopened and opened. When a filament absorbs moisture a finished part's surface quality,
seam quality, and overall part aesthetics can be affected. Care should be taken to ensure
filament remains dry.
Caution:
Material storage shall be in the range of 55°F to 86°F (13°C to 30°C), with relative
humidity less than 70%.
The model and support material coil boxes hold 200 in3 (3277 cc) of filament.
Material coil boxes also contain desiccant material; the desiccant is designed to maintain
proper moisture levels within the material coil box. Once the desiccant is exposed to ambient
air, it can become saturated and ineffective for moisture control. Proper handling of the material
coil box is essential to maximizing material life.
Head Replacement
When a head reaches the 1500 build hours odometer limit, a warning will be displayed on the
User Interface and the head’s Head Status Icon will be highlighted in red on the Materials page.
You can continue using a head which has exceeded its odometer limit, but it is highly
recommended that you change the head as part quality will be unpredictable.
Replacing a Head
The information within this section is meant to guide you through the process of changing a
head. Although the instructions below depict the replacement of the model head, the same
procedure applies to the support head.
When performing maintenance procedures inside the gantry area, power must be removed from
the printer, or the top right access door must remain open to ensure that the interlock is
disengaged.
Page 130
Head Replacement Replacing a Head
When a print head reaches 1500 build hours (odometer limit), a warning will be displayed on
the User Interface and the head’s Head Status Icon will be highlighted in red on the Materials
page. You can continue using a head which has exceeded its odometer limit, but it is highly
recommended that you change the head as part quality will be unpredictable.
The following procedure depicts the model head only. The support head procedure is
identical to the model head.
The model head is in the front; the support head is in the back.
Removing the Head
Make sure to disconnect the head ribbon cables while the printer is powered ON to
ensure that auto-calibration occurs after re-installation.
1. Unload material from the head to be replaced.

2. With the printer powered on, open the top right access door. See “Opening Top Access
Doors Left/Right” (page 194).
Power is automatically removed from the head and all motors when the top right
access door is opened. During maintenance procedures, the top right access
door must remain open to ensure that the interlock is disengaged.
3. Move the head carriage to the right side of the gantry enclosure.
4. Depress the release tab and unclip the head ribbon cable from the top of the head. See
Figure 19.
5. Remove the material tube and retainer from the head. See Figure 19.
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Head Replacement Replacing a Head
6. Unlock the head-release lever on the toggle assembly. See Figure 19.
Figure 19: Head Connections

Ribbon
Cable
Material
Tube
Retainer
Head-
release
Lever
7. Lift the head out of the gantry enclosure and remove it from the printer. See Figure 20.
Figure 20: Head Detail
Page 132
Basic Job Build Tasks Before a Build
Installing the Head

1. Insert the new head into the unlocked head carriage assembly. See Figure 20.
2. Lock the head into place using the head release lever. Press the lever securely closed to
ensure the head is properly seated. See Figure 19.
3. Connect the material tube and retainer to the new head. See Figure 19.
4. Insert the head ribbon cable connector into the new head and ensure it is fully seated and
the connector retention latch engages. See Figure 19.
5. Close the top right access door.
6. Perform an Automatic Tip Calibration. See “Automatic Tip Calibration” (page 160) for
details. Please note that the printer must be powered ON before calibration can occur.
7. Perform a Manual Tip Calibration. See “Manual Tip Calibration” (page 163).
Basic Job Build Tasks

Before a Build
To build a job, you must first download job files to the printer and then load individual job files to
the Job Queue using one of two methods:
1. Network transfer via the GrabCAD Print application on your workstation PC. This is the
preferred method for adding jobs to the Job Queue. See “GrabCAD Print Method”
(page 59) for detailed instructions.
2. USB method via a USB flash drive inserted into one of the available USB ports. See “USB
Method” (page 59) for detailed instructions.
The GrabCAD Print option allows you to select a job which was processed and sent to the
printer (via your facility’s Ethernet connection or via Wi-Fi) using the GrabCAD Print application
on your workstation PC. Jobs are sent in CMB format and placed directly into the Job Queue
(stored on the printer’s hard drive). The CMB file contains the processed job’s basic
information; this information is used to verify job compatibility with the printer’s existing
configuration. For information on using GrabCAD Print, see the associated Help file within the
GrabCAD Print application.
The USB option allows you to select a job file which is stored on a USB flash drive inserted into
one of the available USB ports (see Figure 3 (page 32) for port locations). This method can be
used as a backup to the GrabCAD Print method if you are unable to transfer job files to the
printer via your network connection (due to poor connectivity, a network outage, etc.) and
provides a convenient option for you to reprint a common job. Alternatively, you have the option
of selecting a single job file off of a USB flash drive and printing it directly within the Build page.
This option is only available if the Job Queue is empty. See “Loading a File” (page 50) for
details.
Page 133
Basic Job Build Tasks Installing a Build Sheet
Installing a Build Sheet

To install a build sheet and prepare the printer for a build:
1. Power ON the printer (see “Powering ON the Printer” (page 114) for instructions).
Warning: Hot Surface Hazard

Always wear proper heat protective gloves and clothing when handling items inside
the oven, as surfaces within the oven can be very hot.
Caution:
To ensure a successful build, allow the oven to reach thermal stabilization and idle
temperature before turning on platen vacuum. It will take approximately one 1 hour
for the printer oven to reach thermal stabilization when starting from room
temperature.
Caution
Do not bypass the printer warning screen to turn on platen vacuum.
2. Open the oven door and clean the platen, as needed, to remove any debris. Make sure that
the tip wipe assembly’s brushes as well as the printer’s tips are clean and that the purge
area is free of purged material debris. Close the oven door.
3. Prepare the build sheet by removing the build sheet from its packaging.
Install the build sheet as quickly as possible to prevent the oven temperature from
dropping below the stabilization point. This process should be completed in less
than two minutes.
4. Once the oven has stabilized, open the door and install the build sheet with the smooth
side down. Ensure the build sheet is centered on the platen before closing the door.
5. Allow the build sheet to thermally stabilize for 20 seconds and then turn on the platen
vacuum by pressing the Vacuum Control icon on the User Interface.
6. Confirm a good vacuum seal between the platen and the build sheet.
A properly installed build sheet does not need to be adjusted between successive
builds.
Never print multiple build jobs in the same location on a build sheet.
Using build sheets not provided by Stratasys may impact part quality and printer
reliability.
Page 134
Basic Job Build Tasks Selecting a Job to Build
Selecting a Job to Build

1. Populate the Job Queue as described within “Before a Build” (page 133).
2. Select the Queue button within the Navigation Menu; the Queue page will open to display
the Job Queue.
3. Within the Job Queue list, locate the job you’d like to build and select it by touching its row
on the screen; doing so will open its Job Details page.
Jobs are built in the order in which they appear within the Job Queue.
To build a specific job, that job must be listed as the first item in the Job Queue.
Use the Job Queue Control buttons to sort job files as needed (see “Editing the
Job Queue” (page 62) for details).
4. Within the Job Details page press the Print button; this will queue the job for printing.
Depending on your printer’s part placement setting configuration a dialog may be displayed
(see “Part Placement” (page 90)).
• If the Enable Part Placement setting is set to Off (default setting), a dialog will not be
displayed and the job will automatically be built in the center of the build sheet.
• If you set the Enable Part Placement setting to On, a dialog will be displayed allowing
you to select the job’s build location (see Figure 29 (page 145)). The dialog contains a
graphic representing your printer’s platen as well as a blue bounding box graphic (the
imaginary box surrounding the part). Select the job’s build location by dragging and
dropping the bounding box on the touchscreen. When finished, press the Print button
within the dialog to confirm your selected placement and start the build.
5. The Build page will open and the oven will begin to heat to a set point temperature
determined by the material types specified for the job. Please be patient.
6. After the oven and liquefier tips reach temperature the printer performs a Z Zero
Calibration. "PREPARING" is displayed within the Build Status Display while this calibration
occurs.
7. Once Z Zero Calibration is complete the printer begins building the job. "BUILDING" is
displayed within the Build Status Display as the part is being built (see “Information
Available During a Build” (page 136)).
8. When finished, text is displayed on the touchscreen indicating that the completed part can
be removed from the printer (see “After a Build is Complete” (page 141)).
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Basic Job Build Tasks Information Available During a Build
Information Available During a Build

During a build, information pertaining to that build is displayed within two areas of the Build
page:
The Print Job Information Panel displays the details of a job, as submitted to the printer from
the workstation PC. This information is static and is for reference purposes only. See “Viewing
Print Job Information” (page 53) for detailed information.
Figure 21: Print Job Information Panel - Building
Information displayed within this panel for a selected job includes:

• Name of the job.
• Estimated build time for the job.
• Name of the user that submitted the job.
• Model and support materials associated with the job.
The Build Status Display section of the Build page is composed of a two-part graphic which
provides information on a building job. See “Build Status Display” (page 54) for detailed
information.
• The Build Status Information portion of this graphic provides information on a selected and/
or building job. Text pertaining to the current status of the build is displayed within the upper
portion of the graphic, while the amount of build time remaining is displayed within the
lower portion of the graphic.
• The outer Build Progress Ring corresponds with the build information displayed. As build
progress is made, the build’s percentage of completion is also displayed by radially filling in
the outer progress ring, in blue, in a clockwise direction.
Page 136
Basic Job Build Tasks Build Warnings
• Touching the screen within the center of the Build Status Display while a part is being built
will toggle the information displayed. After touching the screen the time estimation
information will be hidden from view and instead the Build Status Display will show the
number of completed layers as compared to the total number of layers in the build.
Touching the screen again, will toggle back to the time estimation information displayed
initially.
Figure 22: Print Job Status Overview
Build
Build Status Progress
Information Ring
Build Warnings
If the printer detects an issue that may affect a build, it will be indicated within the Notifications
Display portion of the “Build Page” (page 49). A yellow or red notification badge icon will be
displayed, depending on the severity of the warning/error, along with text indicating the
reason(s) for the warning. Touching the text on the screen will open a dialog indicating the
reason(s) for the notification, and in some cases, steps to correct the notification (see
Depending on the type of warning, a notification badge icon may also be displayed within the
“Material Status Icons” (page 72) of the “Materials Page” (page 66). Touching the notification
badge icon on the screen will open the corresponding material’s Materials Details page and
provide information indicating the cause of a warning/error.
• When loading and unloading materials you may encounter load related warnings which
need to be resolved prior to starting a build.
• When starting a build you may encounter a variety of warnings pertaining to the printer’s
current materials configuration. If the printer has not been calibrated, the materials installed
within the printer do not match the requirements of the build, or the printer does not contain
enough material to complete the build, you will receive a warning instructing you to resolve
this issue.
You can choose to ignore the warning and continue the build, but part build quality
will be unpredictable. A warning generated from a mis-match of model/support
material cannot be bypassed.
• In some cases, the warning will prevent you from starting a build and will need to be
corrected before the printer can build a part.
Page 137
Basic Job Build Tasks Pausing a Build
• While the printer is building, various pause and abort related warnings may be displayed.
Some of these warnings may be due to a manual pause or abort, while others may be the
result of the printer automatically pausing or aborting a build. Depending on the severity of
the warning you may or may not be able to resume building.
See “Warnings and Errors” (page 244) for a detailed list of the warnings you may encounter,
and instructions on how to correct them.
Pausing a Build
During a build the Pause button within the Build page becomes selectable (see “Pause Button”
(page 57) for details). The printer can pause automatically, or be manually paused using this
button:
• An automatic pause occurs when a material coil box runs out of material, a failure is
detected, etc.
• A manual pause occurs whenever the Pause button is pressed.
When the printer is directed to pause:
1. The current toolpath is completed, the Z stage is lowered slightly, and then the head
assembly is parked. "PAUSED" is displayed within the Build Status Display (see Figure 23).
If an automatic pause occurs, text will be displayed within the Notifications Display portion
of the Build Page. Touching the text on the screen will open a dialog indicating the reason
for the pause condition (i.e. empty material coil box). Correct this condition and then press
the Close button to exit the dialog. (See “Build Pause Warnings” (page 250) for a list of
pause related warnings/errors and resolution instructions.)
Page 138
Basic Job Build Tasks Aborting a Build
2. The Pause button will toggle and instead display the Play button. To resume building, press
the Play button. A resume command will be sent to the printer instructing it to resume the
build (see Figure 23).
The printer will not resume building instantaneously, please be patient.

If the oven door is open the part will not resume building immediately. Touch the
text displayed within the Notifications Display portion of the Build page to check
for any errors in order to troubleshoot this situation.
Figure 23: Build Paused
3. Once the build resumes, "BUILDING" will be displayed within the Build Status Display and
the Pause button will be displayed in its unselected state (see Table 3 (page 57)).
Aborting a Build
When the printer is building, you have the option of directly aborting the build. To do so:
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Basic Job Build Tasks Aborting a Build
1. The Abort button within the Build page will be selectable (see “Abort Button” (page 57) for
details), press the Abort button.
2. A dialog will be displayed allowing you to confirm or cancel the abort; press the Accept
button within the dialog to confirm the abort.
Figure 24: Abort Confirmation Dialog
3. An abort command will be sent to the printer and the confirmation dialog will close.
4. The Z stage will move to its end of travel. Once the Z stage reaches its end of travel the
Build page will refresh and display a confirmation of the aborted build; "CANCELLED" will
be displayed within the Build Status Display (see Figure 25 (page 141)).
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Basic Job Build Tasks After a Build is Complete
5. The Print Job Control buttons will be hidden and instead "Build Cancelled" will be displayed
within this portion of the Build page. Touching this text on the screen will open a dialog with
instructions on how to remove the aborted build and prepare for your next build (see
Figure 25).
Figure 25: Build Page Build Canceled
After a Build is Complete

After the completion of a build, the printer performs the following actions:
• The Z stage is lowered and the head assembly is parked.
• "DONE" is displayed within the Build Status Display (Figure 26 (page 142)).
• The Print Job Control buttons will be hidden and instead "Print successful" will be displayed
within this portion of the Build page. Touching this text on the screen will open a dialog with
instructions on how to prepare for your next build.
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Basic Job Build Tasks After a Build is Complete
• The Build button will display a green checkmark icon indicating that the build completed
successfully.
If the build was terminated abnormally, a warning indicator will be displayed on the
screen. See “Build Abort Errors” (page 253) for a list of abort related warnings/errors
and resolution instructions.
Figure 26: Print Successful Dialog
Removing a Part from the Printer

To remove a part from the printer:

1. Open the oven door.
2. Lift a corner of the build sheet to release vacuum.
Caution: Damage to Equipment

Use caution if removing a part from the build sheet while the build sheet is on the
platen. Damage to the platen or the platen level can result.
3. Remove the build sheet from the platen.

4. Carefully remove the part from the build sheet.
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Changing Printer Defaults Job Storage
Changing Printer Defaults

Several factory presets can be changed via the options within the Tools page. To access this
page, press the Tools button within the Navigation Menu.
The options within the Tools page are organized into 6 categories: Settings, Calibration,
Maintenance, Network, Power, and Light. The defaults specified within the following
instructions are accessible via the Settings page. To open this page press the Settings button
within the Tools page.
After making the necessary adjustments to a default setting, press the Back button in the
upper-left corner of the page to exit and return to the main Settings page.
Job Storage
The Keep Previous Job setting determines whether or not the printer’s previous job is stored
within the Job Queue once a build is complete (see “Wait for Part” (page 88)). If you're
concerned about other users of your printer seeing what you’ve built, this setting will prevent
the printer’s previous job from being accessible after the build is complete. By default this
setting is set to On, meaning that the printer’s previous job file is stored within the Job Queue
making it available for re-selection upon completion of the build.
When this setting is set to Off, the printer’s previous job file will be deleted from the Job Queue
upon completion of the build. The job’s file will need to be resent to the printer in order to be
built again.
To configure this setting, press anywhere within the Keep Previous Job row; the Keep Previous
Job page will be displayed. Use the radio buttons within this page to turn the setting On and Off
as needed.
Figure 27: Keep Previous Job
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Changing Printer Defaults Part Build Location
Part Build Location

The Part Placement setting determines whether or not you can select a job’s placement on a
build sheet prior to starting the build (see “Part Placement” (page 90)).
To configure this setting, press anywhere within the Part Placement row; the Part Placement
page will be displayed. Use the radio buttons within this page to turn the setting On and Off as
needed.
Figure 28: Configure Part Placement
By default this setting is set to On, meaning you will be able to select a job’s location on the
build sheet prior to starting the build (see “Selecting a Job to Build” (page 135)). At the start of
a build the Part Placement dialog will be displayed asking you to select the part’s build location
(see Figure 29 (page 145)). The dialog will contain a graphic representing your printer’s platen
as well as a blue bounding box graphic (the imaginary box surrounding the part). You can
select the part’s build location by dragging and dropping the bounding box on the touchscreen;
the bounding box cannot be placed outside the limits of the platen. Pressing the Print button
will confirm your selected placement and start a build.
"Ghost box" graphics are also displayed; a "ghost box" represents the location where a part
was built previously. Pressing the Clear History button will clear the display, removing all
"ghost box" items.
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Changing Printer Defaults Display Units
When this setting is set to Off the Part Placement dialog will not be displayed prior to the start
of a build. Single part jobs will be built in the center of a build sheet while packs will be built
according their selected placement within GrabCAD Print.
Figure 29: Part Placement Dialog
Display Units
By default the UI is configured to display English units (inches). However, you can adjust this
setting as needed to have the UI display metric units.
The Units setting determines the type of units that the printer is configured for, English or
Metric. To configure this setting, press anywhere within the Units row; the Units page will be
displayed. Use the radio buttons within this page to select between English and Metric units.
Figure 30: Configure Units
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Changing Printer Defaults Oven Temperature Control
Oven Temperature Control

Oven modeling temperature is determined by the material type (model and support) loaded
within the printer. It is controlled by the printer’s software and cannot be modified; however, you
do have control of some oven temperature functions.
The Standby Mode setting gives the ability to put the printer into an energy saving state after
the completion of a build (see “Standby Mode” (page 93)). When the Energy Saver option is
selected (i.e. Standby Mode is turned On) the printer’s oven will automatically shut off 2 hours
after the completion of a build, thus saving energy. When the Quick Start radio button is
selected (i.e. Standby Modes is turned Off) the printer’s oven will remain On at the material’s
build temperature.
To configure this setting, press anywhere within the Standby Mode row; the Standby Mode
page will be displayed. Use the radio buttons within this page to turn the Energy Saver option
On and Off.
Figure 31: Configure Standby Mode
Touchscreen Display Brightness

The Screen Brightness setting allows you to adjust the brightness of the touchscreen display
(see “Screen Brightness” (page 94)). By default, the touchscreen display is configured to be at
approximately 80% brightness.
To configure this setting, press anywhere within the Screen Brightness row; the Screen
Brightness page will be displayed. Use the slider graphic to adjust brightness as needed;
sliding to the right will increase brightness, while sliding to the left will dim brightness. Please
note that you cannot set screen brightness to 0% (completely dim). After exiting the Screen
Brightness page the configured brightness will be displayed as a percentage within the Screen
Brightness row.
Figure 32: Adjust Screen Brightness
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Printer Status Display Language
Display Language
By default the text within the UI is displayed in English. However, you can adjust this setting as
needed to have the UI exhibit a different language. In addition to English the display language
can be set to Spanish, French, German, Italian, Russian, Chinese, and Japanese.
The Language setting determines the language that the UI is configured for. To configure this
setting, press anywhere within the Language row; the Language page will be displayed. Use
the scrollbar (along the right side of the page) to view the list of available languages. Select the
radio button corresponding to your desired language.
Figure 33: Configure Language
Printer Status
The various pages of the User Interface display each of the following:
• Head odometer status
• Material status
• Temperature status
• Controller Software version
• Other printer information
Head Odometer Status

The printer tracks and displays the total amount of material extruded through a head since it
was last replaced. Head odometer values can be determined via the head’s Head Details
page. To locate this information press the Materials button within the Navigation Menu, the
Materials page will be displayed. Two “Head Status Icons” (page 67), one corresponding to the
model head and the other corresponding to the support head, are displayed within the upper
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Printer Status Materials Status
portion of the Display Area of the page. Touching one of these icons on the screen will open
that head’s Head Details page (see “Viewing Head Details” (page 69)). Odometer information
for the selected head is displayed within the right half of the Head Details page (see
The Head Status Icons can become yellow or red based on the head’s odometer (see
Table 6 (page 67)). An accompanying warning/error notification will be displayed within the
Materials page when a head is in a warning or error state resulting from odometer related
information (see “Head Warnings” (page 255) and “Head Errors” (page 255)). An icon with
yellow coloring indicates a warning, reminding you that the head is reaching its odometer limit.
An icon with red coloring indicates an error, reminding you that the head has exceeded its
odometer limit. You can continue using a head which has exceeded its odometer limit, but it is
highly recommended that you change the head as part quality will be unpredictable. Warning
and error states will be will indicated on the User Interface until the head is replaced, and you
will be required to acknowledge the notification associated with these states prior to the start of
each build.
Materials Status
The current status of each of the material coil boxes connected to the printer can be viewed via
the Materials page. To locate this information:
1. Press the Materials button within the Navigation Menu; the Materials page will be
displayed.
2. The Display Area of this page contains two material status icons (Figure 34 (page 149)).
The left icon pertains to the printer’s model material while the right icon pertains to the
printer’s support material. The number displayed within the top of the icon indicates which
material slot the material coil box is connected to (1 or 2). The colored bars (displayed
within the center of the icon) and percentage (displayed at the bottom the icon) indicate the
current volume of material in the box. The name of the type of material in the box is
displayed at the bottom of the icon.
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Printer Status Materials Status
3. Touching one of these icons on the screen will open that material’s Material Details page
(see “Viewing Material Details” (page 74)).
Figure 34: Materials Status Locations
Icons and filament pathways will take on a variety of colors and highlighted states,
depending on their status (see Table 7 (page 73) for detailed status explanations). Coloring
pertains to both model and support Material Status Icons:
• Blue border - indicates that a valid material coil box is connected to the corresponding
material slot, the blue filament pathway indicates that material from the box is loaded to
the head and is selected to be used for building.
• Gray (dashed border) - an icon that is blank in the center with a gray dashed border
and gray dashed filament pathway indicates that a material coil box is not connected to
the printer.
• Yellow - an icon with yellow coloring indicates an issue/warning (see “Warnings and
Errors” (page 244) for more information).
• A volume of 0% accompanied by solid yellow coloring indicates an empty material
coil box.
• Red - an icon with red coloring indicates an error (see “Warnings and Errors”
(page 244) for more information).
• A red border with a notification badge in the center of the icon indicates that the
material coil box is invalid (i.e. not licensed or not compatible with the associated
head type).
• A red border with a notification badge within the center of the filament pathway
indicates a load related error.
• A semi-solid red icon indicates that an error occurred when checking the data on
the material coil box’s memory chip and the box is unusable.
• A solid red icon indicates that communication with the material coil box is not
possible.
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Printer Status Temperature Status
Temperature Status
Oven Temperature
The oven’s temperature can be viewed via the Maintenance page. To locate this information:
1. Press the Tools button within the Navigation Menu; the Tools page will be displayed.
2. Press the Maintenance button within the Tools page; the Maintenance page will be
displayed.
3. Locate the Chamber row within the page. The printer’s current and set point oven chamber
temperatures are displayed within this row.
Figure 35: Maintenance Page Oven Chamber Temperature
Head Temperature
To view temperature information pertaining to the model and support heads within the
Materials page:
1. Press the Materials button within the Navigation Menu; the Materials page will be
displayed.
2. The Display Area of this page contains two Head Status Icons, one corresponding to the
model head and the other corresponding to the support head. (See “Head Status Icons”
(page 67) for details). The head’s current temperature as compared to its set point
temperature is displayed within the lower portion of the icon.
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Printer Status Software Version
3. Touching one of these icons on the screen will open that head’s Head Details page. The
same temperature information is displayed within this page for both the model and support
heads.
Figure 36: Materials Page Head Temperatures
Software Version
Version information for the software used to control the printer (Controller Software) can be
accessed via the Maintenance page:
Controller Software is installed on a flash device located on the Controller board and
should not be confused with GrabCAD Print software, which is installed on the
workstation PC.
1. To access the Maintenance page, press the Maintenance button within the Tools page
(see “Working with the Tools Page” (page 85)).
2. Locate the Update Software row within the page (see “Maintenance” (page 102)).
3. The printer’s Controller Software version information is displayed within the Update
Software row.
Figure 37: Controller Software Version Information
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Printer Status MTConnect System Activation
MTConnect System Activation

Activating the MTConnect system enables the MTConnect data exchange protocol between
the printer and an MTConnect client for the purpose of tracking printer defined metrics.
MTConnect is available for all F123 Series systems and requires firmware Version 2.2.5940 or
later.
Firmware version 2.2.5940 (or later) is recommended for all systems.
MTConnect must be enabled on the printer. To do this from the Home Screen:
1. Select the Tools screen.
Figure 38: Home Screen
Page 152
2. From the Tools screen, select the Settings screen.
Figure 39: Access Setting screen
3. On the Settings screen, scroll down to tthe MTConnect setting. Select MTConnect.
Figure 40: MTConnect
Page 153
4. On the MTConnect screen, touch the On button to turn MTConnect ON.
Figure 41: Turn ON MTConnect
5. If the printer is connected to a network, you can view the device information and current
MTConnect data by using a web browser as a client and the system’s IP address. The IP
address can be obtained via the Network Window.
Figure 42: Network Information
6. To verify the system is on the network, open a web browser and type http://
xxx.xxx.xxx.xxx:5000/probe replacing the “xxx.xxx.xxx.xxx” with the obtained IP address.
The device information is returned.
Page 154
The IP address need not be in 3 digit segments. Do not use leading zeros. For
Example: IP Address = 10.40.202.149, use http://10.40.202.149:5000/probe, NOT
http://010.040.202.149:5000/probe
Figure 43: Computer Information
Page 155
7. Change “probe” to “current” (http://xxx.xxx.xxx.xxx:5000/current) will return the current

MTConnect data for the system.
Figure 44: MTConnect Data
8. You can still view the device information and current MTConnect data by using a web
browser as a client and the system’s IP address even if the printer is not on a network. You
can do this by directly connecting a computer to the printer with a Crossover Cable
connected to the Ethernet Ports. Ensure the Static radio button is selected on the Network
Mode window.
Figure 45: Static Network

.
Page 156
9. Connect a computer to the printer at the ethernet ports using a crossover cable.
10. Navigate to the computer’s Ethernet Network Settings and select “Change Adapter
Options”.
11. Right click on Ethernet and select Properties.
Figure 46: Locate Ethernet Settings
12. In the Ethernet Properties screen, using the images below as a general guide, set the “IP
address” to match the printer’s, EXCEPT change the last triplet to another number
between 1 and 255.
13. Set the “Subnet mask” to match the printer and click OK.
Page 157
14. The computer and your printer can now communicate like an “isolated” network. The
previously explained method of using a browser as a client will work.
Figure 47: Ethernet Properties
Page 158
Tip Calibration
6 CALIBRATION AND
ADJUSTMENTS
This chapter describes basic calibration and adjustment procedures for the F770 printer. The
buttons/pages described within this chapter are accessible via the Calibration page.
To open the Calibration page, press the Tools button within the Navigation Menu; the Tools
page will be displayed (see “Working with the Tools Page” (page 85)). Within the Tools page
select the Calibration button; the Calibration page will be displayed.
Figure 1: Calibration page
Tip Calibration
The printer’s calibration status will be displayed within the Tip Calibration row. Calibrated or
Not Calibrated will be displayed depending on the printer’s calibration status.
Pressing anywhere within the Tip Calibration row will open a page allowing you to select from a
variety of tip calibration options. You cannot build parts on the printer until the printer’s tips are
calibrated. In addition to performing a tip calibration after head changes, It is also
recommended to perform both an automatic and a tip calibration in the following
circumstances: Before a long or critical build, when a change in model-to-support adhesion is
observed, when there is difficulty removing the model from the base layers of support, or once
per week on a printer that experiences heavy use.
Figure 2: Tip Calibration
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Tip Calibration Automatic Tip Calibration
The Tip Calibration page contains an option for performing an Automatic Tip Calibration as well
as a Manual Tip Calibration. Pressing the Start button associated with either of these options
will allow you to perform that particular calibration procedure. Each calibration procedure is
delivered in the form of a wizard which will guide you through the process of performing the
calibration procedure.
Figure 3: Tip Calibration Options
Automatic Tip Calibration

Tip offset values are the distance between the model and support tips in the X, Y and Z
directions. Accurate tip offset values ensure that support toolpaths are accurately located in
reference to model toolpaths. Inaccurate tip offset values can cause part quality issues, such
as support material embedded in a part or improperly supported parts.
Automatic Tip Calibration registers the support tip relative to the model tip, ensuring that
positioning of the head and Z axis is correct when changing between model and support
material during a build. This calibration is automatically performed whenever either of the
printer’s heads is replaced; please note that the printer must be powered ON before calibration
can occur. Calibration will occur prior to the start of the next build following the head
replacement. If either head cable is unclipped and fully detached from the corresponding head,
this will trigger the occurrence of an Automatic Tip Calibration. Calibration will occur following
the reattachment of the cable to the head and prior to the start of the next build.
To Perform an Automatic Tip Calibration:
1. Place a new build sheet onto the platen and turn the vacuum control system On to firmly
attach the build sheet to the platen. Ensure build sheet is installed with the smooth side
down.
Caution:
Always wear gloves when installing the build sheet. Hand oils on the build sheet
surface will result in poor part adhesion.
Page 160
2. Open the Tip Calibration page by navigating to Tools > Calibration > Tip Calibration.
A page similar to Figure 4 will be displayed.
3. Press the Start button for the Automatic Tip Calibration option.
Figure 4: Automatic Tip Calibration Option
4. The printer will perform an Automatic Tip Calibration. This process includes heating up or
cooling down the oven to reach the required calibration temperature. Completion times will
vary depending on the material used and the initial chamber temperature. The status and
time remaining will continually update on the screen.
Figure 5: Calibrating Tip Offsets
Page 161
5. Completion of the calibration process will be indicated on the screen; press the Finish
button within the header of the page when complete.
If calibration fails, "Failed to calibrate tip offsets" will be displayed on the screen.
You cannot build a part on the printer until the tips have been calibrated. Ensure
that nothing is blocking the tip or covering the calibration targets and reattempt
the Automatic Tip Calibration. If calibration fails again, perform a Manual Tip
Calibration (see “Manual Tip Calibration” (page 163) for instructions).
Figure 6: Automatic Tip Calibration Complete
6. The main Tip Calibration page will display again. Proceed with the Manual Tip Calibration
as described in “Manual Tip Calibration” (page 163).
Figure 7: Automatic Tip Calibration Option
Page 162
Tip Calibration Manual Tip Calibration
Manual Tip Calibration

Tip offset values are the distance between the model and support tips in the X, Y and Z
directions. Accurate tip offset values ensure that support toolpaths are accurately located in
reference to model toolpaths. Inaccurate tip offset values can cause part quality issues, such
as support material embedded in a part or improperly supported parts.
Manual Tip Calibration sets the X, Y and Z distance between the model and support tips. This
calibration requires you to analyze a calibration part once it’s built, and manually supply the
printer with correction values, as needed, in order to calibrate the printer.
ABS or ASA material can be used for manual calibration.
To Perform a Manual Tip Calibration:

1. Print a calibration part; you will analyze this part in order to determine correction values.
a. Place a new build sheet onto the platen and turn the vacuum control system On to
firmly attach the build sheet to the platen. Ensure build sheet is installed with the
smooth side down.
Caution:
Always wear gloves when installing the build sheet. Hand oils on the build sheet
surface will result in poor part adhesion.
b. Navigate to Tools > Calibration > Tip Calibration. Press the Start button for the Manual
Tip Calibration option (see Figure 3 (page 160) for button location).
c. The Print Calibration Part page will be displayed (as shown in Figure 8) and the printer
will automatically select the calibration part. Press the Start button.
Figure 8: Print Calibration Part Page (need new screen)
d. If your printer’s part placement setting is On (see “Part Placement” (page 90)), the Part
Placement page will display. The calibration part location is fixed and can not be
moved. Press the Print button (pressing the Clear button will clear the display,
removing all "ghost box" items).
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e. The calibration part will begin the print process and display the current status on the
User Interface. "HEATING" or “COOLING” is followed by "PREPARING" and then
“PRINTING“.
• The Heating/Cooling status displays the current temperature as well as the target
set point.
The amount of time that the printer remains in the Heating/Cooling stage may vary
depending on the current oven chamber temperature.
• The Preparing status will display as the system purges material and detects the
tray level.
• The Printing status displays the number of build layers complete or the amount of
time remaining. Tap the screen to toggle between layers or time.
f. Once the calibration part is complete "DONE" will be displayed on the User Interface.
Remove the build sheet from the platen. You will analyze the part on the build sheet to
determine correction values.
After removing the build sheet containing the calibration part and closing the oven
door, a message is displayed stating “Is the tray ready for another job?”. Press
No to return to the Manual Tip Calibration screen.
g. Press the Next button in the upper-right corner of the page; the Manual Tip Calibration
page will be displayed.
Figure 9: Manual Tip Calibration Page
Up and down
adjustment
buttons for
adjusting the
Z-offset
Sliding scale
icons (4)
Page 164
The Apply button will become active when you modify an offset value by dragging
the sliding scale icons or pressing the up and down adjustment buttons.
Figure 10: Apply button active
2. Determine the XY Offset Adjustment needed for your printer.

a. Using a magnifier (included in the Welcome Kit), view the relationship between the
support calibration toolpath and the alignment indicators to determine the X and Y axis
calibration.
b. Determine where on each side (X1, X2, Y1, and Y2) the support toolpath is most
centered between the X-Y alignment indicators (see Figure 11 or Figure 12). The
numbers on the calibration part represent thousandths of an inch (e.g., 4 = 0.004 in.).
Figure 11: Calibration Part
Magnified single side of a calibration

part with a reading of 0.
Calibration Part
Most
centered
at 0
Support
toolpath
Alignment
indicators
Page 165
Figure 12: Calibration Part
Support toolpath is most centered between the alignment

indicators at the 4, indicating an adjustment of X1 = 0.004 Calibration Part
Not
Support
centered
toolpath,
at 0
most
centered
at 4
Alignment
indicators
c. Within the Manual Tip Calibration page, slide all four of the scale icons on the screen to
match where the support toolpath is most centered between the alignment indicators.
The Delta X and Delta Y fields will change to reflect adjustments made.
One offset value must be selected for each side (X1, X2, Y1, and Y2).
Page 166
• If the Delta X and the Delta Y values are both within the range of -0.002 to
+0.002 in., the printer is calibrated and an adjustment is not required. The following
figure shows an XY offset within tolerance, requiring no adjustments. Proceed to
step 3.
Figure 13: XY Offset - No Adjustment Required
Sliding scale
icons (4)
• If either of the Delta X or Delta Y values are outside the range of -0.002 to
+0.002 in., the printer requires an adjustment. The following figure shows the Delta
X value of 0.0050 in. and the Delta Y value of -0.0030 in. are both outside of the
acceptable range.
Figure 14: XY Offset - Adjustment Required
Page 167
d. If an adjustment is required, you will need to rebuild the calibration part. To do so:
• After entering your adjustment value(s) press the Apply button within the Manual
Tip Calibration page (see Figure 9 (page 164) for button location). Your calibration
adjustment(s) will be saved. If you continue to change the adjustment values, you
must press the Apply button again to save the changes.
The Cancel button can be used to reset an adjustment value entered prior to
pressing the Apply button. Once the Apply button is pressed, values will be
saved and the printer’s calibration settings will reflect the adjustment value
entered. Use caution when entering an adjustment value to ensure it is correct
prior to pressing the Apply button.
• After pressing the Apply button, the Close button will appear. Press the Close
button to return to the initial Tip Calibration page.
Figure 15: Close Button Location
• Repeat step 1 above to build a calibration part.

• Repeat the instructions in step 2. Continue to check and adjust for XY offset.
Readjust until both of the Delta X and Delta Y values are within tolerance, which is
within -0.002 to +0.002 in.
e. Proceed to the Z offset adjustment (step 3 below) once the calibration toolpath for
X and Y is within tolerance.
3. Determine the Z Offset Adjustment.
a. Peel off the top support layer of the inner square as shown in Figure 16 (page 169).
b. Measure the thickness of the support layer in the middle of each side using a caliper or
micrometer.
Page 168
c. Take the average value of the four measurements. This is the number you will enter for
the Z offset adjustment.
Figure 16: Remove and Measure Support Layer
Peel off the top Measure the support

support layer of layer thickness in 4
the inner square places
d. If the value measured in step c above is within ±0.0005 in. (0.01 mm) of the slice height
of 0.010 in. (0.254 mm), the printer is calibrated for the Z axis and an adjustment is not
required. Proceed to step 4.
e. If the value measured in step c above is not within ±0.0005 in. (0.01 mm) of the slice
height you will need to enter a Z offset adjustment using the Up and Down buttons
within the Manual Tip Calibration page. Each button press equates to one ten
thousandths of an inch.
Page 169
• Use the Down button to enter the value obtained in step c above if this value is less
than the tip’s slice height. For example, if you measured an average of 0.0080 in.
(0.2032 mm) for a tip with a slice height of 0.010 in. (0.254 mm), press the Down
button until 0.0080 (0.2032) is displayed within the Slice Height field.
Figure 17: Z Offset Adjustment

Imperial units Metric units
Down button for

adjusting Z offset
• Use the Up button to enter the value obtained in step c above if this value is greater
than the tip’s slice height. For example, if you measured an average of 0.0120 in.
(0.3048 mm) for a tip with a slice height of 0.010 in. (0.254 mm), press the Up
button until 0.0120 (0.3048) is displayed within the Slice Height field.
Figure 18: Z Offset Adjustment

Imperial units Metric units
Up button for
adjusting Z offset
f. If a Z offset adjustment is required you will need to rebuild the calibration part. To do so:
• After entering your Z offset adjustment press the Apply button within the Manual
Tip Calibration page (see Figure 9 (page 164) for button location). Your calibration
adjustment(s) will be saved. If you continue to change the adjustment values, you
must press the Apply button again to save the changes.
The Cancel button can be used to reset an adjustment value entered prior to
pressing the Apply button. Once the Apply button is pressed, values will be
saved and the printer’s calibration settings will reflect the adjustment value
entered. Use caution when entering an adjustment value to ensure it is correct
prior to pressing the Apply button.
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Tip Calibration Tip Calibration Reminders
• After pressing the Apply button, the Close button will appear. Press the Close
button to return to the initial Tip Calibration page.
Figure 19: Close Button Location
• Repeat step 1 above to build a calibration part.

• Repeat the instructions in step 3 above. Continue to check and adjust for Z offset
until the support layer matches the model tip slice height ±0.0005 in. (0.01 mm).
4. Once you’re finished adjusting for XY and Z, press the Apply button within the Manual Tip
Calibration page and your calibration adjustment(s) will be saved. Press the Close button
to exit the page.
Tip Calibration Reminders

The system software tracks the number of build hours and days since the last successful tip
calibration. Tip calibration reminders are displayed in two ways:
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Tip Calibration Tip Calibration Reminders
1. A maintenance notification is created with an exclamation mark added to the tools menu
button. When the tools menu button is pressed, a maintenance warning screen displays
similar to the one shown below. If there are other maintenance notifications, they will also
be displayed on the same screen. The notifications are acknowledged with the Accept
button.
Figure 20: Maintenance warning screen
Page 172
Touchscreen Calibration Tip Calibration Reminders
2. The second way a tip calibration reminder appears is after PRINT is pressed. A build
warning window displays similar to the one shown below asking to perform an automatic tip
calibration before the build begins. Pressing Yes marks the tip as uncalibrated and
performs an automatic tip calibration followed by the part build. Pressing No will build the
part without calibrating the tips.
Figure 21: Build warning screen
Touchscreen Calibration
A stylus pen should be used when performing this calibration to ensure precise
calibration. Do not use your fingertip to perform this calibration. If a stylus pen is not
available, a pencil eraser may be used.
You have the option of recalibrating the printer’s touchscreen display. Extreme care must be
taken when performing this calibration as an improperly calibrated touchscreen can lead to
button accuracy issues.
Page 173
Touchscreen Calibration Tip Calibration Reminders
To recalibrate the touchscreen:

1. Open the Calibration page by selecting the Calibration button within the Tools page.
2. Press anywhere within the Touchscreen Calibration row.
Figure 22: Touchscreen Calibration Row
3. A dialog will be displayed asking you if you want to recalibrate the touchscreen, press the
Yes button to confirm.
Figure 23: Recalibrate Touchscreen Confirmation Page
4. A dialog is displayed with instructions for recalibrating the touchscreen. Using a stylus,
touch the screen in the center of the calibration point displayed. Repeat this process for the
remaining calibration points (1 point for each of the 4 corners of the screen).
The graphic displayed within the center of the dialog represents the time
remaining before the touchscreen calibration times out. The black portion will fill
the perimeter of the gray circle in a clockwise direction. You must touch the
calibration point displayed within the screen before the black portion of the
graphic completes a full circle. The timer will reset for each of the 4 calibration
points displayed. If you wish to exit the page without calibrating the screen simply
wait until the black portion of the graphic completes a full circle; the dialog will
close and you will be returned to the Calibration page.
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XY Gantry Calibration Tip Calibration Reminders
5. Once finished, your calibration settings will be saved and the dialog will close. You will be
returned to the Calibration page.
Figure 24: Touchscreen Calibration procedure

Calibration point
XY Gantry Calibration
The printer is designed to automatically perform an XY Gantry Calibration as part of its
initialization and startup process. This calibration moves the gantry to ensure it can travel
properly throughout the build envelope and determines the gantry’s reference in relation to the
platen. Each time the printer is powered ON, it will automatically perform this calibration. The
XY Gantry Calibration is responsible for finding the home position for the X and Y axes. The
home position is a set location the printer references for all movements.
When performing the XY Gantry Calibration the printer will move the head at a low velocity to
the full extents of travel in the X and Y axis. The homing process uses mechanical hard stops
in conjunction with commanded motion control while actively monitoring servo motor following
error. After XY gantry homing has completed, the extent of travel in X and Y is compared
against an upper and lower limit, and an error is generated if travel is outside of those limits.
The commanded motion used to determine all four gantry hard stop locations is identical. The
controller sets upper time and distance limits for each hard stop location. These limits are used
to ensure hard stop engagement occurs within expected parameters.
Page 175
Z Zero Calibration Tip Calibration Reminders
Z Zero Calibration
The printer automatically initiates a Z Zero Calibration before each job is built; "PREPARING"
will be displayed within the Build Status Display of the User Interface while this process is
occurring (see “Build Status Display” (page 54)). Z Zero Calibration must complete successfully
before a build will begin. This calibration requires no user interaction and sets the reference
point between the model tip and the build sheet to ensure proper positioning for the first layer
of a build.
When performing the Z Zero Calibration a purge of the model tip will be performed. The head
will then be positioned over the back of the platen and the Z stage will move upward until the
model tip is deflected; this deflection is used to calibrate the toggle sensor. The printer will then
cool the model tip to a temperature below 200°C (392°F). Once cooled, the printer will perform
five tip touches, one per each of the five quadrants of the build tray, by moving the Z stage
upward within that quadrant until the model tip is deflected. Z Zero positioning is then
determined based on the average Z stage position of the five tip touches; the printer will set the
Z Zero position.
If any of the five or nine tip touches used to determine Z Zero is greater than 0.01”
away from the average, homing will fail and the build will be aborted with a "Build
Sheet Not Level" error.
Tip Wipe Height Adjustment

Required Tools
• 3 mm hex wrench
Adjusting Tip Wipe Height
Always wear gloves when performing maintenance within the oven enclosure or
other high temperature areas.
1. Power OFF the printer. See “Powering Off” (page 193).

2. Open the front top cover.
4. Manually move the model head (left side) back and forth above the model tip wipe
assembly (left side). Verify that the brush and flicker both make contact with the tip shield.
5. If necessary, adjust the tip wipe height.
a. Using a 3mm hex wrench, loosen the tip wipe mounting screw at the back of the oven
enclosure. See Figure 25
b. Adjust the height of the tip wipe so that the tops of the brush and flicker just contact the
bottom of the head tip shield.
Page 176
Tip Wipe Height Adjustment Tip Calibration Reminders
c. Tighten the tip wipe assembly mounting screw.

d. Manually move the head back and forth to verify that the brush and flicker are
contacting the tip shield without extreme resistance.
6. Repeat step 4 and step 5 above for the support head (right side) and support tip wipe
assembly (right side).
Make sure that the toggle bar is in the lower position (toggle bar to the right) when
verifying/adjusting the height of the support tip wipe assembly.
Figure 25: Tip Wipe Detail
Tip
Shield
Support
Flicker Head
Model
Brush Head
Support
Tip Wipe
Adjustment Model Tip

Screw Wipe
Page 177
Updating Controller Software USB Flash Drive Method
7 MAINTENANCE
This chapter describes various maintenance tasks that will routinely need to be performed on
the F770 printer.
Updating Controller Software

Controller Software can be updated using one of the following three methods:
• Installing from a USB Flash drive that contains the software update file
• Navigating to the update file on your workstation PC with the Insight software application;
After placing the printer into upgrade mode (see “Update Software” (page 104)), navigate
to and install the upgrade file from its saved location on your workstation PC.
• Selecting push notifications automatically sent via GrabCAD Print;
After receiving a notification from GrabCAD Print that a software upgrade is available,
follow the on-screen prompts and instructions to install the upgrade.
You have the option of updating Controller Software via either of these methods; however, the
USB Flash drive method is the preferred method.
Updating Controller Software will erase all job files from the Job Queue (files within the
Sample Queue (Internal Storage) will be retained). After completing the software
upgrade, you will need to resend jobs to the printer.
USB Flash Drive Method

1. Save the software upgrade file to a USB flash drive.
2. Insert the USB flash drive into one of the available USB ports on the F770 printer.
3. On the printer touchscreen, open the Tools page by pressing the Tools button within the
Navigation Menu.
Maintenance
button
Tools
button
Page 178
4. Open the Maintenance page by pressing the Maintenance button within the Tools page.
5. From the Maintenance Page, select USB Tools and then select UPG Install.
Figure 3: USB Tools
Page 179
6. Select USB.
Figure 4: Load File
7. Navigate to and select the upgrade file from its saved location on the USB drive.
Figure 5: Upgrade File Location
8. The upgrade file will install. The screen will display the status until the upgrade is complete.
Figure 6: Upgrade Status
Updating Controller Software will erase all job files from the Job Queue (files
within the Internal Storage will be retained). After completing the software
upgrade, you will need to resend jobs to the printer.
Page 180
Updating Controller Software GrabCAD Print Method

To update Controller Software via GrabCAD Print, navigate to http://help.grabcad.com/article/
196-printer-firmware-management and follow the procedure for “Updating the printer’s
firmware”.
Insight Software Method

If the printer has a weak network connection or does not allow for automatic updates, you can
manually download Controller Software updates by performing the following steps:
1. Open the Maintenance page by pressing the Maintenance button within the Tools page
(see Figure 38 (page 85)).
2. Locate the Update Software row within the page. Press anywhere within the row to open
the Update Software page (see Figure 77 (page 104)).
3. The Update Software page will open and the printer will automatically be put into software
upgrade mode, allowing it to receive the software upgrade. The following is displayed on
the touchscreen while the printer is in software upgrade mode.
Figure 7: Printer In Software Upgrade Mode
All recent calibration data (i.e. tip offset values) as well as printer settings and
configurations are automatically retained during the software upgrade process.
Files sent to the Job Queue via Ethernet or Wi-Fi connection or transferred to the
printer from a USB flash drive are not retained.
4. From your workstation PC’s Start Menu, navigate to All Programs > Insight (installed
version) > Control Center (installed version) or double-click the Control Center shortcut (if
available).
Page 181
Updating Controller Software Insight Software Method
5. Within Control Center, select the Services tab. Ensure that your F770 printer is selected
from the drop-down menu then click the Update Software button.
Figure 8: Control Center Update Software
6. Control Center will begin establishing a connection with the printer. Once a connection is
established, the workstation PC’s file explorer will open.
7. Browse to the location of the .upg software upgrade file.
8. Select the *.upg file to be downloaded and then click Open. Control Center will begin
sending software to the printer. Progress is indicated within the bottom of the Control
Center window as well as on the touchscreen.
Figure 9: Software Download Progress
Page 182
Exporting System Configuration (.CFG) File Insight Software Method
9. Once the software upgrade is successfully downloaded to the printer an indicator will be
displayed within the bottom of the Control Center window.
Figure 10: Software Upgrade Successfully Downloaded
10. The touchscreen will refresh to indicate that the printer is verifying the upgrade file.
The verification process will take several minutes; please be patient.
Figure 11: Verifying Software Upgrade
11. Once the verification process is complete, the printer will automatically reboot and begin
installing the upgrade file. A variety of output will be displayed on the touchscreen during
the installation process.
The installation process will take several minutes; please be patient.
12. Once the Controller Software upgrade is installed the printer will conduct its regular startup
process and automatically perform an XY Gantry Calibration (see “Powering ON the
Printer” (page 114) for details).
Exporting System Configuration (.CFG) File

If your system is receiving fault determination codes, you may need to export a configuration
(.cfg) file from your system to send to Customer Support. System configuration files can be
exported using one of the following three methods:
• Saving to a USB Flash drive directly from the F770 printer
• Saving to a location on your workstation PC using the Insight software application
• Saving via GrabCAD Print
You have the option of exporting system configuration files via any of these methods; however,
the USB Flash drive method is the preferred method.
Page 183
Exporting System Configuration (.CFG) File USB Flash Drive Method
USB Flash Drive Method

1. Insert the USB flash drive into one of the available USB ports on the F770 printer.
2. On the printer touchscreen, open the Tools page by pressing the Tools button within the
Navigation Menu.
Maintenance
button
Tools
button
3. Open the Maintenance page by pressing the Maintenance button within the Tools page.
Page 184
Exporting System Configuration (.CFG) File USB Flash Drive Method
4. From the Maintenance Page, select USB Tools and then select CFG Save.
Figure 14: USB Tools
5. Select USB.
Figure 15: CFG Save
Page 185
Exporting System Configuration (.CFG) File GrabCAD Print Method
6. Navigate to a save file location on the USB drive and select the Download button.
Figure 16: Save File Location
7. The configuration file will download to the USB flash drive. Select Accept when the file
download is complete.
Figure 17: Configuration File Saved

For detailed instructions on exporting a system configuration file navigate to:
http://help.grabcad.com/article/196-printer-firmware-management and follow the procedure for
‘Exporting the printer configuration’.
Page 186
Exporting System Configuration (.CFG) File Insight Software Method
Insight Software Method

1. From your workstation PC’s Start Menu, navigate to All Programs > Insight (installed
version) > Control Center (installed version) or double-click the Control Center shortcut
(if available).
2. Within Control Center, select the Services tab. Ensure that your F770 printer is selected
from the drop-down menu then click the Export Configuration button.
Figure 18: Control Center Export Configuration
3. Browse to the directory where you wish to save the configuration file.
4. Click on the Save button.
5. Close Control Center.
Page 187
Maintenance Schedule Insight Software Method
Maintenance Schedule
Maintenance tasks must be performed on a regular basis in order to maintain optimal system
operation. Table 1 outlines the general maintenance schedule for the F770 printer. Detailed
instructions for each task make up the rest of this chapter.
Table 2 lists part numbers for various replacement consumable items. Use the part numbers
listed in this table when ordering replacement parts from Stratasys or your regional Stratasys
office.
Table 1: Maintenance Schedule
Weekly Monthly As Needed Maintenance Task
X “Cleaning the Oven Chamber” (page 189)
X “Cleaning the Platen” (page 189)
X “Clean/Inspect Tip Wipe Assemblies” (page 189)
X “Cleaning the Exterior Surface of the Printer” (page 192)
X “Cleaning the Touchscreen Display” (page 192)
Table 2: Replacement Consumables

Part Number Description
123-00401-S Model Head (standard)
123-00401-S Support Head (standard)
123-50100-S F770 build sheets 1 box of 16
123-00305 Tip shield kit - 4 sets
2-pack of tip wipe assemblies (see “Clean/Inspect Tip Wipe Assemblies”
123-00306
(page 189)).
Page 188
Weekly Maintenance Cleaning the Oven Chamber
Weekly Maintenance
Cleaning the Oven Chamber
Do not allow excess material debris to accumulate in the oven chamber as this could cause
damage to the printer. Clean the oven chamber on a weekly basis to remove build material
debris and dust. A standard vacuum can be used to clean this area if needed. If excessive
accumulation occurs vacuum the oven chamber as needed.
Cleaning the Platen

The aluminum platen provides the level surface on which parts are built (see
Figure 7 (page 36) for platen overview). A build sheet is securely affixed to the platen by
controlled vacuum. If debris collects on the platen, it can adversely affect build sheet adhesion.
1. Remove the build sheet from the platen.
• Turn the vacuum control Off.
• Slide the build sheet off the platen.
2. Carefully remove purged material debris that have fallen into the openings and vacuum
channels of the platen.
• A standard vacuum can be used to clean the platen.
Monthly Maintenance
Clean/Inspect Tip Wipe Assemblies
The tip wipe assemblies should be cleaned once a month. While cleaning the assemblies,
inspect the flicker/brush assemblies for wear and replace as necessary when wear is detected.
Once material is purged from a tip, the flicker portion of the tip wipe assembly passes across
the tip’s opening, cutting purged material off in small segments. The brush portion of the tip
wipe assembly then passes across the tip’s opening cleaning the tip and its tip shield. As a
result, the flicker will wear at the location where the tip contacts its surface and eventually
develop a notch large enough for the tip to completely pass through the flicker; a notched
flicker cannot properly cut purging material. Similarly, material can become embedded within
the bristles of the brush resulting in clumping; clumped bristles cannot properly clean a tip or its
tip shield. The tip wipe assembly should be replaced once a significant notch develops within
the flicker portion of the assembly or whenever bristle clumping (which cannot be removed with
a brush) is apparent within the brush portion of the assembly. The tip wipe assembly is
replaced as a single unit.
Page 189
Monthly Maintenance Clean/Inspect Tip Wipe Assemblies
To clean the tip wipe assembly and inspect its components:

Caution:
Depending on how long the oven has been allowed to cool, components may be hot.
Wear the safety gloves provided in the Welcome Kit to perform all remaining steps.
3. Remove the model side tip wipe assembly by lifting it upward until it clears its locating pins.
Figure 19: Tip Wipe Assembly Removal
Tip Wipe
Assembly
4. Repeat step 3 above to remove the support side tip wipe assembly.
If the head is positioned above the purge area it may impede your ability to
remove the tip wipe assemblies. Open the top right cover and manually move the
head away from the purge area.
5. Clean and inspect the surface around the locating pins. Make sure that the tip wipe
assemblies can sit flush on the surface.
6. Inspect the flicker portion of the tip wipe assemblies. The top edge of the flicker should be
straight and must not contain excessive notching/wear.
7. Inspect the brush portion of the tip wipe assemblies. Brush bristles must not show evidence
of wear (i.e. no notches in bristle pattern) and should not contain significant bristle
clumping. Frayed bristles are acceptable as long as the top edge is even across all of the
bristles.
Page 190
Monthly Maintenance Clean/Inspect Tip Wipe Assemblies
8. Replace one or both of the tip wipe assemblies if excessive wear is present. See
Table 2 (page 188) for information on ordering replacement assemblies.
The components of the assembly cannot be replaced individually. The entire tip
wipe assembly must be replaced if excessive wear is present on the flicker or the
brush.
Figure 20: Tip Wipe Assembly Details
Tip Wipe Assembly
Flicker
Brush
9. Reinstall the support side tip wipe assembly by placing the assembly onto its locating pins
and sliding the assembly downward.
10. Repeat step 9 above to reinstall the model side tip wipe assembly.
Page 191
As Needed Maintenance Cleaning the Exterior Surface of the Printer
As Needed Maintenance
Cleaning the Exterior Surface of the Printer
The printer’s exterior surfaces (doors and panels) may accumulate dust and periodically
require cleaning. Exterior doors and panels, with the exception of the touchscreen display, can
be cleaned using a slightly damp microfiber cloth (supplied in the Welcome Kit). The cloth
should be only slightly damp to ensure that water does not enter the printer. Excess water can
cause damage to interior components.
Cleaning the Touchscreen Display

Caution:
Using a cleaner which contains ammonia and/or alcohol can damage the
touchscreen. Only a suitable LCD cleaning solution and microfiber cloth (included in
the Welcome Kit) should be used to clean the touchscreen display.
As needed, to remove smudge marks and buildup, clean the touchscreen display using the
LCD cleaner and microfiber cloth provided in the Welcome Kit.
Apply an adequate amount of LCD cleaning solution to the provided microfiber cloth and then
gently wipe the exterior surface of the touchscreen display to clean its surface. It is
recommended that you apply LCD cleaner to the microfiber cloth rather than applying cleaner
directly to the touchscreen display, as excess moisture may damage the display.
Inspecting and Cleaning the Tip Shields

The tip shields may accumulate purged material or debris. As required, this material can be
removed by manually wiping the tip shields with a clean cloth. If the tip shields require
replacement, see “Tip Shield” (page 213).
Page 192
Customer Replaceable Units Powering Off
Customer Replaceable Units

The following service procedures outline the replacement instructions for the customer
replaceable units of the F770 printer.
Powering Off
Powering Off the Printer
1. Depress the blue ON/OFF power button beneath the touchscreen display.
Figure 21: ON/OFF power button location
ON/OFF Power Button
2. Press Accept on the touchscreen display.

3. Wait approximately 25 seconds for the printer to power down.
4. Disconnect the AC power cord from the power source.
5. Perform lockout-tagout of the AC power cord in accordance with customer site procedures.
Exterior Panels and Access Doors

Top Access Doors Left/Right
Required Tools
• #2 Phillips Screwdriver
• Step Ladder (optional)
Page 193
Customer Replaceable Units Exterior Panels and Access Doors
Opening Top Access Doors Left/Right
The following procedure depicts the top right access door only. This procedure is
identical for the top left access door.
1. Using a # 2 Phillips screwdriver, loosen the single captive screw that secures the top right
access door. See Figure 22.
Figure 22: Top Right Access Door Captive Screw Location
2. Lift the top access door. The friction hinge will prevent the door from falling.
When performing maintenance procedures inside the gantry area, the top right
access door must remain open to ensure that the interlock is disengaged.
Top Access Doors Front/Rear

Required Tools
• Step Ladder (optional)
Page 194
Opening Top Access Doors Front/Rear
The following procedure depicts the top front access door only. This procedure is
identical for the top rear access door.
1. Open the top left access door and the top right access door. See “Top Access Doors Left/
Right” (page 193).
2. Using a # 2 Phillips screwdriver, loosen the captive screws (2) that secure each end of the
top front access door. See Figure 23.
Figure 23: Top Front Access Door Captive Screw Location
Top Right
Access Door
Captive Screw
Qty 2
3. Lift the top front access door fully, to a vertical position.
The top front and rear access doors do not contain friction hinges. Make sure the
door is fully open before releasing.
Electronics Bay Access Doors

Required Tools
Page 195
Opening and Removing Electronics Bay Access Doors
The following procedure depicts the right electronics bay access door only. This
procedure is identical for the left electronics bay access door.
1. Using a # 2 Phillips screwdriver, loosen the captive screws (2) that secure the electronics
bay access door. See Figure 24.
Figure 24: Electronics Bay Access Door Captive Screw Locations
2. Open the electronics bay access door.

3. Gently lift the access door and remove it from the hinge.
Move the access doors to a location where surface scratches can be prevented.
Upper Side Panels Left/Right

Required Tools
• 2.5 mm Hex Wrench
Page 196
Removing Upper Side Panels Left/Right
The following procedure depicts the upper right side panel only. This procedure is
identical for the upper left side panel.
Always perform lockout-tagout of the AC power cord in accordance with customer

site procedures.
2. Open the top right access door. See “Top Access Doors Left/Right” (page 193).
3. Using a 3 mm hex wrench, remove the screws (3) that secure the upper side panel to the
printer frame. See Figure 25.
Figure 25: Upper Side Panel Mounting Screws
Upper
Side Panel
Locating Slot Locating Tab
4. Lift the upper side panel to disengage the bottom locating tab from the lower side panel.
5. Remove and set aside the upper side panel.
Move the upper side panel to a location where surface scratches can be prevented.
Orient the panel to prevent bending or damage to the panel’s locating tab.
Page 197
Installing the Upper Side Panels Left/Right

1. Gently insert the locating tab on the bottom of the upper side panel into the slot at the top of
the lower side panel. See Figure 25.
2. While aligning the upper side panel with its mounts, use a 3 mm hex wrench to loosely
install the upper side panel mounting screws (3).
3. Tighten the upper side panel mounting screws (3). See Figure 25.
4. Close the top access door.
Page 198
Customer Replaceable Units Carriage Board
Carriage Board
Required Tools
• 3 mm hex wrench
• Phillips screwdriver
Removing the Carriage Board
Always perform lockout-tagout of the AC power cord in accordance with

customer site procedures.
2. Open the top front access door. See “Opening Top Access Doors Front/Rear” (page 195).
3. Move the head carriage to the front of the gantry.
4. Disconnect the model and support head ribbon cables from the top of the carriage board.
5. From the front of the gantry, disconnect the carriage board cables (2) from the carriage
board (J4, J7).
Figure 26: Head Board Connector Locations
Print Head Ribbon

Cable Connectors
Carriage Board
Cover
Carriage Board
Cable Connectors
6. Remove the reusable cable ties (2) securing the cables to the carriage board assembly.
Page 199
7. Use a 3 mm hex wrench to loosen the mounting screw that secures the carriage board
assembly to the carriage assembly. Lift and remove the carriage board assembly from the
gantry enclosure.
Figure 27: Head Board Assembly Mounting Location
Carriage
Board Mounting
Assembly Screw
8. Using a 3 mm hex wrench, remove the screws (4) securing the cover to the carriage board
mounting bracket. Remove the cover.
Figure 28: Carriage board cover detail
Page 200
9. Using a Phillips screwdriver, remove the screws (4) securing the carriage board to the
mounting bracket. Remove the carriage board.
Figure 29: Carriage board and mounting bracket detail
Installing the Carriage Board

1. Using a Phillips screwdriver, install the screws (4) securing the carriage board to the
mounting bracket. See Figure 29.
2. Using a 3 mm hex wrench, install the screws (4) securing the cover to the carriage board
mounting bracket. See Figure 28.
3. Insert the tabs of the carriage board assembly into the slots on the back of the carriage.
Use a 3 mm hex wrench to install the mounting screw that secures the carriage board
assembly to the carriage. See Figure 27.
4. From the front of the gantry, connect the carriage board cables (2) to the carriage board
(J4, J7).
5. Reconnect the reusable cable ties (2) securing the cables to the carriage board assembly.
6. Connect the model and support head ribbon cables to the top of the carriage board.
7. Close the top access doors.
8. Power ON the printer.
9. Load material to the model and support heads.
Page 201
Customer Replaceable Units 3.3/5/12 VDC ATX Power Supply
3.3/5/12 VDC ATX Power Supply

Required Tools
• 3 mm hex wrench
Removing the 3.3/5/12 VDC ATX Power Supply

2. Open the electronics bay access doors, see “Electronics Bay Access Doors” (page 195).
3. Disconnect the input power cable from the power supply.
4. Disconnect the power supply cables from the I/O board (J16, J19, J20, J29).
5. Using a 3mm hex wrench, remove the power supply bracket mounting screw. See
Figure 30.
6. Lift the bracket slightly to disengage it and remove the power supply from the electronics
bay.
7. Remove the power supply from the bracket.
Figure 30: 3.3/5/12 VDC ATX power supply mounting location
Page 202
Customer Replaceable Units Replacing a Head
Installing the 3.3/5/12 VDC ATX Power Supply

1. Transfer the mounting bracket to the new power supply.
2. Insert the tabs of the power supply bracket into the slotted holes of the electronics bay
panel. Align the power supply and bracket with the mounting screw location.
3. Use a 3mm hex wrench to reinstall the single mounting screw on the power supply bracket.
4. Connect the power supply cables to the I/O board (J16, J19, J20, J29).
5. Reconnect the cable to the 3.3/5/12 VDC ATX power supply.
6. Make sure that the switch on the power supply is in the ON position.
7. Close the electronics bay doors.
Replacing a Head
When a head reaches the 1500 build hour odometer limit, a warning will be displayed on the
User Interface and the head’s Head Status Icon will be highlighted in red on the Materials page.
You can continue using a head which has exceeded its odometer limit, but it is highly
recommended that you change the head as part quality will be unpredictable. See “Replacing a
Head” (page 130) for instructions on replacing a head.
Page 203
Customer Replaceable Units Oven Door Gasket
Oven Door Gasket

Required Tools
• Screwdriver or similar instrument
Removing the Oven Door Gasket
1. Power off the printer. See “Powering Off” (page 193).

site procedures.

3. Extract the gasket pins out of the holes around the entrance to the oven enclosure. See
Figure 31.
4. Pull the ends of the gasket out of the hole below the entrance to the oven enclosure. See
Figure 31.
5. Remove the oven gasket from the printer.
Figure 31: Oven door gasket detail (door removed for clarity)
Installing the Oven Door Gasket

1. Insert the gasket pins into the holes around the perimeter of the entrance to the oven
enclosure. See Figure 31.
2. Use a screwdriver or sharp instrument to poke the ends of the gasket into the hole below
the entrance to the oven enclosure. See Figure 31.
3. Close the oven door.
Page 204
Customer Replaceable Units X Encoder Strip
X Encoder Strip
Caution:
Magnetizing the encoder strip will guarantee failure. Do not allow the encoder strip to contact the
magnetic plates in the gantry, or any other magnetic components.
disengaged.
Tools Required
• Small Phillips head screw driver
• Marker
• Razor blade
Removing the X Encoder Strip

site procedures.
2. Open the appropriate front or rear top access doors. See “Opening Top Access Doors
Front/Rear” (page 195).
3. Manually move the Y-bridge to the center of the gantry.
4. Using a marker, trace 1 side of the existing encoder strip to provide an alignment guide for
re-installation.
Page 205
Customer Replaceable Units X Encoder Strip
5. Using a small Phillips head screwdriver, remove the screws (2) which secure both ends of
the encoder strip to the frame. Remove the encoder strip from the printer. Keep the
retaining clips for re-installation.
Figure 32: Encoder strip mounting detail
Encoder Strip Retaining Clip

6. Use a razor blade to remove any remaining adhesive residue on top of the printer frame.
Installing the X Encoder Strip
Caution:
Do not allow the encoder strip to contact the magnetic plates in the gantry, or any
other magnetic components.
1. Move the Y bridge to either end of the gantry.

2. Using a small Phillips head screwdriver, install a screw to loosely secure one end of the
encoder strip (with a single retaining clip) to the frame. See Figure 32.
3. Starting at the secured end of the encoder strip, remove a small amount of the adhesive
backing at a time as you apply the encoder strip to the top of the printer frame. Align the
strip with the existing marker line until you reach the opposite end of the gantry. Move the Y
bridge as necessary to access the encoder strip.
4. Using a small Phillips head screwdriver, install a screw to secure the loose end of the
encoder strip (with a single retaining clip) to the frame. See Figure 32.
5. Tighten the screws at both ends of the encoder strip.
8. Verify that auto-home is successful.
Page 206
Customer Replaceable Units X Encoder Sensor
X Encoder Sensor
disengaged.
Tools Required
• 3 mm hex wrench
Removing the X Encoder Sensor

site procedures.
2. Open the front and rear top access doors. See “Opening Top Access Doors Front/Rear”
(page 195).
3. Manually move the Y bridge to the center of the gantry.
4. From the front of the gantry, disconnect the front X encoder sensor cable.
5. Use a 3 mm hex wrench to remove the screws (3) that secure the X encoder sensor and
mounting bracket to the front of the Y bridge. Remove the sensor and bracket.
Figure 33: Front X Encoder Sensor Mounting Screw Locations
6. From the rear of the gantry, disconnect the rear X encoder sensor cable.
Page 207
Customer Replaceable Units X Encoder Sensor
7. Use a 3 mm hex wrench to remove the screws (3) that secure the X encoder mounting
bracket to the rear of the Y bridge. Remove the sensor and bracket.
Figure 34: Rear X Encoder Sensor Mounting Screw Locations
Installing the X Encoder Sensor

1. From the rear of the gantry, use a 3 mm hex wrench to install the screws (3) that secure the
X encoder mounting bracket to the rear of the Y bridge. See Figure 34.
2. Connect the rear X encoder sensor cable.
3. From the front of the gantry, use a 3 mm hex wrench to install the screws (3) that secure
the X encoder mounting bracket to the front of the Y bridge. See Figure 33.
4. Connect the front X encoder sensor cable.
7. Verify that auto-home is successful.
Page 208
Customer Replaceable Units Bellows, Right/Left
Bellows, Right/Left
disengaged.
Required Tools
• 3 mm hex wrench
Removing the Bellows
The following procedure depicts the right side bellows only. This procedure is identical
for the left side bellows.
1. Power OFF the printer.

2. Open the appropriate top side access door.See “Opening Top Access Doors Left/Right”
(page 194).
Warning: Hot Surfaces

Allow the interior of the printer’s oven enclosure to cool down before continuing
this procedure.
4. From inside the oven enclosure, use a 3 mm hex wrench to remove the screws (5)
securing the bellows to the Y bridge.
5.
Move the Y-bridge as necessary to access bellows mounting screws.
Page 209
Customer Replaceable Units Bellows, Right/Left
6. From the top side access door, use a 3 mm hex wrench to remove the screws (5) securing
the bellows to the side of the oven frame. See Figure 35.
Figure 35: Bellows Detail
Bellows
Oven
Frame
7. Remove the bellows from the gantry.

Installing the Bellows
1. From the top side access door, use a 3 mm hex wrench to install the screws (5) securing
the bellows to the side of the oven frame. See Figure 35.
2. From inside the oven enclosure, use a 3 mm hex wrench to install the screws (5) securing
the bellows to the Y bridge.
3.
Move the Y-bridge as necessary to access bellows mounting screw locations.

5. Close the top side access door.
Page 210
Customer Replaceable Units Head Ribbon Cables
Head Ribbon Cables

disengaged.
Removing the Head Ribbon Cables
Make sure to disconnect the head ribbon cables while the printer is powered ON to
ensure that auto-calibration occurs after re-installation.
1. With the printer powered ON, open the top right access door. See “Opening Top Access
Doors Left/Right” (page 194).
2. Move the Y-bridge to the right side of the gantry enclosure.
3. Disconnect the head ribbon cable connectors (2) from the tops of the material and support
heads. See Figure 36.

5. Disconnect the head ribbon cable connectors (2) from the connectors on top of the head
board (J6 and J7). See Figure 36.
Figure 36: Head ribbon cable connections
Model
Head J6
Support
Head J7
Page 211
Customer Replaceable Units Head Ribbon Cables
6. Remove the head ribbon cables from the printer.
Installing the Head Ribbon Cables

1. Connect the rear head ribbon cable connectors (2) to the top connectors on the head board
(J6 and J7). See Figure 36.
2. Connect the front head ribbon cable connectors (2) to the material and support heads. See
Figure 36.
Page 212
Customer Replaceable Units Tip Shield
Tip Shield
disengaged.
Removing the Tip Shield

1. Remove the head on which the tip shield to be replaced is located. See “Replacing a Head”
(page 130).
2. Remove the tip shield retaining clip from the head. See Figure 37.
Figure 37: Tip Shield
3. Remove the tip shield from the head.
Page 213
Customer Replaceable Units Tip Shield
Installing the Tip Shield

1. Place the new tip shield on the head.
2. Align the slots in the tip shield with the slots in the head.
3. Slide the tip shield retaining clip onto the head. Ensure the notches in the tip shield
retaining clip are seated in the slots in the tip shield and head.
4. Install the head. See “Installing the Head” (page 133).
5. Perform the Automatic Tip Calibration as described in “Automatic Tip Calibration”
(page 160).
6. Perform the Manual Tip Calibration as described in “Manual Tip Calibration” (page 163).
Page 214
Customer Replaceable Units Y-Drive Belt
Y-Drive Belt
disengaged.
Required Tools
• 2.5 mm hex wrench
• 3 mm hex wrench
Removing the Y-Drive Belt
1. Open all of the top access doors. See “Opening Top Access Doors Left/Right” (page 194)
and “Opening Top Access Doors Front/Rear” (page 195).
2. Move the head carriage to the front of the gantry enclosure.

4. Use a 3 mm hex wrench to remove the 2 screws (2) that secure the Y belt clamp. Set aside
the Y belt clamp. See Figure 38
Figure 38: Y Belt Clamp Removal
Page 215
5. Using a 3 mm hex wrench, loosen the locking screws (4) that secure the Y belt tension
brackets. See Figure 39.
6. Use a 2.5mm hex wrench to loosen the Y belt tension adjustment screw to relax the belt
tension. See Figure 39.
Figure 39: X drive belt adjustment bracket location
Y Belt Tension
Adjustment
Screw
Locking
Screws (4)
Y Axis Idler Y Belt Tension

Pulley Bracket
7. Remove the Y belt from the Y axis idler pulley.
Page 216
8. Using a 3 mm hex wrench, remove the Y motor bracket mounting screws (6) to access the
motor pulley. See Figure 40.
Figure 40: Y motor mounting screw locations
Y Motor
Bracket
Y Belt
9. Extract the Y belt from the Y motor pulley and motor bracket. Remove the belt from the
printer.
Page 217
Installing the Y Drive Belt

1. Insert the end of the Y drive belt through to the hole in the Y motor bracket and loop it
around the motor pulley.
2. Using a 3 mm hex wrench, install the Y motor bracket mounting screws (6) to secure the Y
motor and bracket to the Y bridge. See Figure 40.
3. Install the loose end of the Y drive belt to the Y-axis idler pulley. See Figure 39.
4. Adjust the Y drive belt tension. See “Adjusting the Y-Belt Tension” (page 226).
5. Use a 2.5 mm hex wrench to install the 2 screws (2) that secure the Y belt clamp. See
Figure 38.
Align the slots in the clamp with the belt teeth before tightening the clamp screws.

(page 160).
Page 218
Customer Replaceable Units Y Motor
Y Motor
disengaged.
Required Tools
• 3 mm hex wrench
Removing the Y Motor

2. Open all of the top access doors. See “Opening Top Access Doors Left/Right” (page 194)
and “Opening Top Access Doors Front/Rear” (page 195).
3. Move the Y bridge to the left side of the filament tube guide bracket.
4. Disconnect the Y motor encoder cable on top of the motor.
5. Disconnect the Y motor cables (2) connected to the cable harness.
6. From the front of the gantry, use a 3 mm hex wrench to loosen the locking screws (4) that
secure the Y belt tension brackets. See Figure 41.
Figure 41: Y drive belt adjustment bracket location
Locking Y Belt Tension

Screws (4) Adjustment
Screw

Pulley Bracket
Page 219
8. Remove the Y belt from the Y axis idler pulley.

9. From the rear of the gantry, use a 3 mm hex wrench to remove the screws (6) securing the
Y motor and bracket to the Y bridge. See Figure 42.
Figure 42: Y motor mounting screw locations
Y Motor
Bracket
Y Belt
10. Extract the end of the Y belt from the Y motor pulley and motor bracket..
11. Remove the Y motor assembly from the printer.
Page 220
Installing the Y Motor

1. Install the end of the Y drive belt to the Y axis idler pulley.
2. Install the other end of the Y drive belt through the hole in the Y motor bracket to the Y
motor drive pulley (above the flywheel).
Make sure that a flywheel is present on the new Y motor assembly. If a flywheel
is not installed, transfer the flywheel from the defective X-motor assembly.
3. Using a 3 mm hex wrench, install the Y motor bracket mounting screws (6), securing the Y
motor and bracket to the Y bridge assembly. See Figure 42.
4. Use a 2.5 mm hex wrench to adjust the Y belt tension screw. See “Y Belt Tension”
(page 226).
5. Using a 3 mm hex wrench, tighten the locking screws (4) that secure the Y belt tension
adjustment bracket. See Figure 41.
6. Reconnect the Y motor and encoder cables (3).
7. Close the front top access doors.
(page 160).
Page 221
Customer Replaceable Units Y-Belt Idler Pulley
Y-Belt Idler Pulley

disengaged.
Required Tools
• 3 mm hex wrench
Removing the Y Belt Idler Pulley

Figure 43: Y belt tension adjustment bracket location
Y Belt Tension
Adjustment
Screw
Locking
Screws (4)

Pulley Bracket
5. Remove the Y drive belt from the Y axis idler pulley.
Page 222
Customer Replaceable Units Y-Belt Idler Pulley
6. Using a 3 mm hex wrench, remove the Y belt idler pulley mounting screw. See Figure 44.
7. Remove the pulley from the idler shaft. See Figure 44.
Figure 44: Y Belt idler pulley detail
Installing the Y Belt Idler Pulley

1. Using a 3 mm hex wrench, install the Y belt idler pulley to the idler shaft. See Figure 44.
2. Reinstall the screw securing the pulley to the idler shaft. See Figure 44.
3. Install the Y drive belt to the Y axis idler pulley.
(page 226).
5. Using a 3 mm hex wrench, tighten the locking screws (4) that secure the Y-belt tension
6. Close the top front access door.
(page 160).
Page 223
Customer Replaceable Units Y Belt Spring Retainer Plates
Y Belt Spring Retainer Plates

disengaged.
Required Tools
• 3 mm hex wrench
Removing the Y Belt Spring Retainer Plates

3. Using a 3 mm hex wrench, remove the locking screws (4) that secure the spring retainer
plates (Y belt tension brackets). See Figure 45.
4. Use a 2.5mm hex wrench to remove the Y belt tension adjustment screw and to relax the
belt tension. See Figure 45.
Figure 45: Y belt tension adjustment bracket location
Y Belt Tension
Adjustment
Screw
Locking
Screws (4)

Pulley Bracket
5. Remove the Y drive belt from the Y axis idler pulley.
Page 224
Customer Replaceable Units Y Belt Spring Retainer Plates
6. Using a 3 mm hex wrench, remove the Y belt idler pulley mounting screw. See Figure 46.
7. Remove the pulley from the idler shaft.
Figure 46: Y Belt idler pulley detail
8. Remove the retainer plates and spring from the Y bridge.
Figure 47: Spring Retainer Plates Detail
Page 225
Customer Replaceable Units Y Belt Tension
Installing the Y Belt Spring Retainer Plates

1. Re-install the retainer plates and compression spring to the Y bridge. See Figure 47.
2. Using a 3 mm hex wrench, install the Y belt idler pulley to the idler shaft. See Figure 46.
3. Reinstall the screw securing the pulley to the idler shaft. See Figure 46.
4. Install the Y drive belt to the Y axis idler pulley.
(page 226).
6. Using a 3 mm hex wrench, tighten the locking screws (4) that secure the Y-belt tension
7. Close the top front access door.
9. Load material.
(page 160).
Perform the Manual Tip Calibration as described in “Manual Tip Calibration” (page 163).
Y Belt Tension
Required Tools
• 3 mm hex wrench
Adjusting the Y-Belt Tension
1. Power OFF the printer. See “Powering Off the Printer” (page 193).
3. Move the Y bridge to the hard stops at the end of the X linear rails on the right side of the
gantry. See Figure 48.
Figure 48: Squaring the Y-bridge against the X rail hard stops
Page 226
Customer Replaceable Units Y Belt Tension
5. Use a 2.5mm hex wrench to loosen or tighten the Y-belt tension adjustment screw. See
Figure 49.
6. While holding the Y-bridge firmly against the hard stops, adjust the Y-belt tension until the
pointers on both of the tension brackets are aligned. See Figure 49.
7. Using a 3 mm hex wrench, tighten the Y-belt tension bracket locking screws (4). See
Figure 49.
Figure 49: Y-Belt adjustment bracket detail
Y-Belt Tension
Adjustment Screw
Locking Screws (4) Y-Belt Tension Bracket Y-Belt Tension Bracket

Pointers, Aligned Pointers, Un-Aligned

(page 160).
Page 227
Customer Replaceable Units Z-Drive Belt
Z-Drive Belt
Required Tools
• 3 mm hex wrench
Removing the Z-Drive Belt
The following procedure depicts the right side Z drive belt only. The left side Z drive
belt procedure is identical to the right.
1. Using the touchscreen, move the Z-stage to its lower limit.


3. Open the appropriate top side access door. See “Opening Top Access Doors Left/Right”
(page 194).
4. Use a 3 mm hex wrench to loosen the Z motor tension bracket screws (4). See Figure 50.
5. Relax the Z drive belt tension by pushing the Z-motor tension bracket against the
compression spring. See Figure 50.
Figure 50: Z-Motor tension bracket screw locations
Tension
Bracket
Compression
Spring
Z Drive Belt
Z Axis Lead Screw
6. While the belt tension is relaxed, remove the Z-drive belt from its pulleys and extract it from
the printer.
Page 228
Customer Replaceable Units Z-Drive Belt
Installing the Z-Drive Belt

1. Push and hold the Z-motor tension bracket against the compression spring to lessen belt
tension and use a 3mm hex wrench to tighten the tension bracket screws (4).
2. Install the Z drive belt to the Z motor pulley and the Z axis lead screw pulley. See Figure 50.
3. Using a 3 mm hex wrench, loosen the tension bracket screws (4).
4. Rotate the lead screw pulley two revolutions to align the Z-drive belt on both pulleys.
5. Using a 3mm hex wrench, tighten the Z motor tension bracket screws (4). See Figure 50.
Page 229
Customer Replaceable Units Z-Motor
Z-Motor
Required Tools
• 3 mm hex wrench
Removing the Z Motor
The following procedure depicts the right side Z-motor only. The left side Z-motor
procedure is identical to the right.
1. Using the touchscreen, move the Z-stage to its lower limit.


3. Open the appropriate top side access door. See “Opening Top Access Doors Left/Right”
(page 194).
4. Remove the corresponding upper side panel. See “Removing Upper Side Panels Left/
Right” (page 197).
5. Open the electronics bay access door.
6. Disconnect the four Z stage motor/encoder cables from the I/O Board set. (Left Side - J1,
J8, J12, J75/Right side - J4, J5, J11, J74)
Figure 51: I/O Board, Z Motor Connectors

Right Side Left Side
Z-motor/encoder Z-motor/encoder
Connections Connections
Page 230
7. Release the reusable cable ties that secure the Z motor cables to the upper frame.
Note cable routing and the original locations of cable ties to aid in re-installation.
8. Pull the loose ends of the Z motor cables through the frame until they hang freely below the
Z motor.
9. Use a 3 mm hex wrench to loosen the Z motor tension bracket screws (4). See Figure 52.
10. Relax the Z drive belt tension by pushing the Z-motor tension bracket against the
compression spring. See Figure 52.
Figure 52: Z-Motor tension bracket screw locations
Tension
Bracket
Compression
Spring
Z Drive Belt
Z Axis Lead Screw
11. While the belt tension is relaxed, remove the Z-drive belt from its pulleys. Set aside the Z-
drive belt.
Page 231
12. Use a 3 mm hex wrench to remove the screw and washer sets (4) that secure the Z motor
to the tension bracket. Remove the Z motor from the printer. See Figure 53.
Figure 53: Z Motor Mounting Screw Locations
Z Motor
Page 232
Customer Replaceable Units Oven Light
Installing the Z Motor

1. Use a 3 mm hex wrench to install the screws and washer sets (4) that secure the Z motor
to the tension bracket. See Figure 53.
2. Push and hold the Z-motor tension bracket against the compression spring to lessen belt
tension and use a 3 mm hex wrench to tighten the tension bracket screws (4). See
Figure 52.
3. Install the Z drive belt to the Z motor pulley and the Z axis lead screw pulley.
4. Using a 3 mm hex wrench, loosen the tension bracket screws (4).
5. Rotate the lead screw pulley two revolutions to align the Z-drive belt on both pulleys.
6. Using a 3mm hex wrench, tighten the Z motor tension bracket screws (4). See Figure 52.
7. Route the motor/encoder cable through the upper frame to the I/O board set while securing
with the existing reusable cable ties.
8. Connect the four cables to the I/O board set (Left Side - J1, J8, J12, J75/Right side - J4, J5,
J11, J74). See Figure 51.
9. Close the electronics bay access door.
10. Reinstall the upper side panel. See “Installing the Upper Side Panels Left/Right”
(page 198).
Oven Light
Required Tools
• 2.5 mm Hex Wrench
• 3 mm Hex Wrench
Removing the Oven Light

site procedures.
Allow the oven to cool for approximately 30 minutes before performing procedures
inside the oven chamber
Page 233
3. Using a 3 mm hex wrench, remove the screws (2) that secure the oven light cover plate to
the bottom of the oven frame above the oven enclosure entrance. Support the plate to
prevent it from falling.
Figure 54: Oven Light Location
4. From inside the oven, use a 2.5 mm hex wrench to remove the screws (2) that secure the
oven light inside the oven frame above the oven enclosure entrance.
Figure 55: Oven Light Mounting Screw Locations
Oven Light
Oven Door
(Ref)
Page 234
5. Extract the oven light and cable connector from inside the oven frame and disconnect the
cable connector.
Figure 56: Oven Light Mounting Detail
6. Remove the oven light from the printer.

Installing the Oven Light
1. Connect the oven light cable to the connector inside the oven frame cutout above the oven
enclosure entrance.
2. Insert the oven light into the cutout and align it with its mounts inside the oven frame.
3. From inside the oven, use a 2.5 mm hex wrench to install the screws (2) that secure the
oven light inside the oven frame. See Figure 55.
4. Using a 3 mm hex wrench, install the screws (2) that secure the oven light cover plate to
the bottom of the oven frame above the oven enclosure entrance. Support the plate to
prevent it from falling. See Figure 56.
Page 235
Customer Replaceable Units Camera
Camera
Required Tools
• 3 mm Hex Wrench
Removing the Camera

site procedures.
Allow the oven to cool for approximately 30 minutes before performing procedures
inside the oven chamber
3. Using a 3 mm hex wrench, remove the screws (2) that secure the camera cover plate to the
bottom of the oven frame above the oven enclosure entrance. Support the plate to prevent
it from falling.
Figure 57: Oven Camera Location
Page 236
4. From inside the oven, use a 3 mm hex wrench to remove the screws (2) that secure the
camera inside the oven frame above the oven enclosure entrance.
Figure 58: Camera Mounting Screw Locations
Camera
Oven Door
(Ref)
5. Extract the camera from inside the oven frame while being careful not to damage the cable
connector.
Figure 59: Removing the Camera
Camera
Cover Plate
6. Disconnect the cable connector and remove the camera from the printer.
Page 237
Installing the Camera

1. Connect the camera cable to the connector inside the cutout in the oven frame above the
oven enclosure entrance.
2. Insert the camera into the cutout and align it with its mounts inside the oven frame.
3. From inside the oven, use a 3 mm hex wrench to install the screws (2) that secure the
camera inside the oven frame. See Figure 58.
4. Using a 3 mm hex wrench, install the screws (2) that secure the camera cover plate to the
bottom of the oven frame above the oven enclosure entrance. Support the plate to prevent
it from falling. See Figure 59.
Page 238
Customer Replaceable Units Oven Door Interlock Switch
Oven Door Interlock Switch

Required Tools
• 3 mm hex wrench
Removing the Oven Door Latch

site procedures.

3. Disconnect the interlock switch cable. Ensure the cable does not fall into the switch recess.
4. Use a 3 mm hex wrench to remove the interlock switch mounting screws (2). See
Figure 60.
5. Remove the interlock switch and the mounting bracket.
Figure 60: Oven door interlock switch mounting screw locations
Inside
door
panel
Pivot arm (2)
Page 239
Customer Replaceable Units Filament Ports Assembly
Installing the Oven Door Interlock

1. Use a 3 mm hex wrench to loosely reinstall the mounting screws (2) that secure the
interlock switch and mounting bracket to the right side of the oven chamber entrance. See
Figure 60.
2. Make sure that the interlock switch actuator is fully inside the switch port when the oven
door is closed. Tighten the interlock switch mounting screws.
Figure 61: Interlock Switch Detail
Actuator
3. Reconnect the interlock switch cable.

6. Verify operation by opening and closing the oven door.
7. If the touchscreen indicates that the oven door is not closed, adjust the position of the
actuator.
Filament Ports Assembly

Required Tools
• 3 mm hex wrench
• T20 Torx wrench
Removing the Filament Ports Assembly
1. Unload material.

Page 240
3. Open the top rear access door. See “Top Access Doors Front/Rear” (page 194).
4. Remove the material tubes (2) from the filament ports. Depress the locking tabs on the
filament ports housing to release the ends of the material tubes.
Figure 62: Connecting/Disconnecting material tubes
Material
Tube
Locking
Tab
5. Use a 3 mm hex wrench to remove the mounting screws (4) that secure the filament ports
assembly to the filament support bracket. Gently pull the assembly away from the printer to
access the cables on the back side. See Figure 63.
Figure 63: Filament ports assembly mounting screw locations
Filament
Support
Bracket
Filament
Ports
Assembly
Page 241
6. Using a a T20 Torx wrench, remove the screws (2) securing the cover bracket to the
filament ports assembly.
Figure 64: Removing the Filament Ports Assembly Cover Bracket
Cover
Bracket
Torx
Screws (2)
LED
Assemblies (2)
7. Disconnect the cables from the filament key reader boards.

8. Remove the LED assemblies from the filament ports assembly.
9. Remove the filament ports assembly from the printer.
Page 242
Installing the Filament Ports Assembly

1. Insert the LED assemblies into the appropriate (model or support) recessed feature of the
filament ports assembly housing.
Figure 65: Filament Port Housing LED Locations
LED
Assemblies (2)
2. Connect the cables to the appropriate (model or support) filament key reader boards.
3. Using a T20 Torx wrench, install the screws (2) securing the cover bracket to the filament
ports assembly. See Figure 64.
4. Use a 3mm hex wrench to install the mounting screws (2) that secure the filament ports
assembly to the filament support bracket. See Figure 63.
5. Press and hold the locking tabs on the filament ports housing.
6. Reconnect the material tubes to the filament ports. Push the tubes as far as possible
(0.6 inch/16 mm) into the holes inside the locking tabs. See Figure 62.
Verify that tubes are going to the correct model and support connections.
7. Release the locking tabs to secure the material tubes.

8. Close the top rear access door.
10. Verify proper operation by loading material to the head.
Page 243
Getting Help
8 TROUBLESHOOTING
This chapter describes troubleshooting steps that can be performed to correct basic problems
with the F770 printer.
Getting Help
If you have a problem with your printer or the printer’s materials that is not covered in this
guide, or if you need to order replacement parts, please contact Customer Support for your
region. Contact information is available from the Stratasys website at:
http://www.stratasys.com/customer-support/contact-customer-support.
If needed, you can write to Customer Support North America at:
Stratasys, Inc.
Customer Support
7665 Commerce Way
Eden Prairie, MN 55344 USA
Before calling for service or supplies, always have the following information ready:
• Your printer’s software version (see “Software Version” (page 151) for instructions on
obtaining this information).
• Your printer’s serial number (see Figure 4 (page 15) or “System Odometers” (page 104) for
information on locating the printer’s serial number).
• Access to your GrabCAD Print workstation in order to provide a configuration file, if
necessary (see “Exporting System Configuration (.CFG) File” (page 183) for instructions
on obtaining this information).
Warnings and Errors

If the printer detects an issue that may affect a build, it will be indicated within the Notifications
Display portion of the “Build Page” (page 49). A yellow or red notification badge icon will be
displayed, depending on the severity of the warning/error, along with text indicating the
reason(s) for the warning. Touching the text on the screen will open a dialog indicating the
reason(s) for the notification, and in some cases, steps to correct the notification (see
Depending on the type of warning/error, a notification badge icon may also be displayed within
the “Materials Page” (page 66). The Materials button will be displayed in its warning state
within the Navigation Menu to indicate the warning (see Table 1 (page 47)). Within the
Materials page a notification badge icon will be displayed over the center of the Material Status
Icon experiencing the warning/ error (see Table 7 (page 73)). Touching the notification badge
icon on the screen will open the corresponding material’s Materials Details page and provide
information indicating the cause of a warning/error (see Figure 29 (page 75)).
Page 244
Warnings and Errors Warnings at Build Start
Warnings at Build Start

Model material does not match selected job
• The model material currently installed does not match the model material configuration of
the selected job.
• Correct condition - unload incorrect model material and load the correct model material for
the selected job. See “Unloading Material” (page 127) and “Loading Material” (page 116)
for instructions.
Support material does not match selected job
• The support material currently installed does not match the support material configuration
of the selected job.
• Correct condition - unload incorrect support material and load the correct support material
for the selected job. See “Unloading Material” (page 127) and “Loading Material”
Insufficient model material for part build
• The amount of model material currently installed in the printer is not sufficient for the
selected build.
• Correct condition - connect a material coil box to the printer that contains a sufficient
amount of model material. See “Loading Material” (page 116) for instructions.
Insufficient support material for part build
• The amount of support material currently installed in the printer is not sufficient for the
selected build.
• Correct condition - connect a material coil box to the printer that contains a sufficient
amount of support material. See “Loading Material” (page 116) for instructions.
Order new model head
• The model head has reached 1350 build hours, and is near its odometer limit. Build hours
are available within the head’s Head Details page (see “Viewing Head Details” (page 69)).
• Correct condition - you are still able to build using this head, but part quality may be
affected. Once the head’s odometer limit is reached, you will be prompted to change the
head (see “Head Replacement” (page 130)).
Order new support head
• The support head has reached 1350 build hours, and is near its odometer limit. Build hours
are available within the head’s Head Details page (see “Viewing Head Details” (page 69)).
Replace model head
• The model head has reached 1500 build hours (odometer limit). Build hours are available
within the head’s Head Details page (see “Viewing Head Details” (page 69)).
Page 245
Warnings and Errors Errors Preventing a Build from Starting
• Correct condition - you are able to continue building using this head but it is recommended
that you change the head prior to starting a new build (see “Head Replacement”
(page 130)).
Replace support head
• The support head has reached 1500 build hours (odometer limit). Build hours are available
within the head’s Head Details page (see “Viewing Head Details” (page 69)).
(page 130)).
Errors Preventing a Build from Starting

Printer busy
• Indicates that the printer is in the process of completing another task and a build cannot be
started until the task is complete.
• Correct condition - wait a couple of minutes and then attempt to restart the build.
Close the door
• Indicates that the oven door is open.
• Correct condition - close the oven door.
Close the cover
• Indicates that the top cover is open.
• Correct condition - close the top cover.
Remove the part
• Indicates that the completed part from the previously built job is still in the printer’s oven
chamber.
• Correct condition - open the oven door and remove the completed part. See “Removing a
Part from the Printer” (page 142) for instructions.
Select a job
• Indicates that a job has not been selected for building.
• Correct condition - select the job you’d like to build from the Job Queue. See “Selecting a
Job to Build” (page 135) for instructions.
No vacuum detected
• Indicates that the build sheet is not tightly secured to the platen.
• Collect condition - Ensure build sheet is installed smooth side down, that no debris is under
the build sheet (especially under outer row of gridlines), and that the build sheet is
completely covering all platen grid lines. If this doesn't work, try a new build sheet.
Insert a model head
• Indicates that a model head has not been installed into the printer.
Page 246
Warnings and Errors Errors Preventing a Build from Starting
• Correct condition - install model head. See “Head Replacement” (page 130) for
instructions.
Insert a support head
• Indicates that a support head has not been installed into the printer.
• Correct condition - install support head. See “Head Replacement” (page 130) for
instructions.
Model head not communicating
• Indicates that model head is not enabled/communicating. This will only be displayed when
the top right cover is closed.
• Correct condition - open the top right cover and unclip the head cable from the model head.
Wait a few seconds and then reconnect the head cable to the model head and close the
top right cover (see “Head Replacement” (page 130) for details). If the error persists there
is likely a problem with either the head or the head cable; please contact Stratasys
Customer Support or your regional Stratasys office for further assistance (see “Getting
Help” (page 244) for contact information).
Support head not communicating
• Indicates that support head is not enabled/communicating. This will only be displayed
when the top right cover is closed.
• Correct condition - open the top right cover and unclip the head cable from the support
head. Wait a few seconds and then reconnect the head cable to the support head and
close the top right cover (see “Head Replacement” (page 130) for details). If the error
persists there is likely a problem with either the head or the head cable; please contact
Stratasys Customer Support or your regional Stratasys office for further assistance (see
“Getting Help” (page 244) for contact information).
Model head not initialized
• Indicates that head data is not ready. This is only displayed when the printer is initializing a
newly installed head, or if the initialization process failed.
• Correct condition - wait at least 60 seconds after the error is first displayed. If the error
persists, open the top right cover and unclip the head cable from the model head. Wait a
few seconds and then reconnect the head cable to the model head and close the top right
cover (see “Head Replacement” (page 130) for details). If the error persists there is likely a
problem with either the head or the head cable; please contact Stratasys Customer
Support or your regional Stratasys office for further assistance (see “Getting Help”
Support head not initialized
Page 247
Warnings and Errors Load/Unload Errors
persists, open the top right cover and unclip the head cable from the support head. Wait a
few seconds and then reconnect the head cable to the support head and close the top right
cover (see “Head Replacement” (page 130) for details). If the error persists there is likely a
problem with either the head or the head cable; please contact Stratasys Customer
Support or your regional Stratasys office for further assistance (see “Getting Help”
Load model material
• Indicates that model material has not been loaded into the printer.
• Correct condition - load model material. See “Loading Material” (page 116) for instructions.
Load support material
• Indicates that support material has not been loaded into the printer.
• Correct condition - load support material. See “Loading Material” (page 116) for
instructions.
Replace invalid model spool
• Indicates that the material coil box is invalid. Invalid materials are materials not licensed or
not compatible with the associated head type.
• Correct condition - disconnect the invalid material coil box and replace it with a valid
material coil box. See “Handling/Storing Materials” (page 130) and “Connecting Material
Coil Box To Printer” (page 118) for instructions.
Replace invalid support spool
• Indicates that the material coil box is invalid. Invalid materials are materials not licensed or
not compatible with the associated head type.
• Correct condition - disconnect the invalid material coil box and replace it with a valid
material coil box. See “Handling/Storing Materials” (page 130) and “Connecting Material
Coil Box To Printer” (page 118) for instructions.
Replace empty model spool
• Indicates that the material coil box has run out of material.
• Correct condition - disconnect the empty material coil box and replace with a new material
coil box. See “Handling/Storing Materials” (page 130) and “Connecting Material Coil Box To
Printer” (page 118) for instructions.
Replace empty support spool
• Indicates that the material coil box has run out of material.
• Correct condition - remove the empty material coil box and replace with a new material coil
box. See “Handling/Storing Materials” (page 130) and “Connecting Material Coil Box To
Printer” (page 118) for instructions.
Load/Unload Errors
Timed out
• Indicates that filament was not detected at the head within 5 minutes of a load’s initiation.
Page 248
Warnings and Errors Load/Unload Errors
• Correct condition - disconnect the material coil box and ensure that it is properly prepared
for installation and load. See “Handling/Storing Materials” (page 130) and “Connecting
Material Coil Box To Printer” (page 118) for details. Reload the material coil box (see
“Loading Material” (page 116)).
Purge failed
• Indicates that filament is currently in the head, but the load failed.
• Correct condition - unload model and support material (see “Unloading Material”
(page 127)) and then reload these materials (see “Loading Material” (page 116)). Once
loaded, verify that material purges from the tips by performing a manual purge of each tip
using the purge buttons within the Tip Maintenance page (see “Head Maintenance”
(page 70)).
Resource not available
• Indicates that the printer is in the process of completing another task and a load/unload
cannot be started until the task is complete.
• Correct condition - wait a couple of minutes and then attempt to load/unload material.
Task already running
• Indicates that the printer is in the process of loading or unloading another bay. Only one
material bay can be loaded or unloaded at a time.
• Correct condition - wait until the load/unload in process is complete before attempting to
load material to or unload material from another material bay.
Invalid material
• Indicates that the installed material is not licensed for use with the printer.
• Correct condition - to adjust your printer’s material license please contact Stratasys
Customer Support or your regional Stratasys office (see “Getting Help” (page 244) for
contact information).
Cannot load model in to support head
• Indicates that you have inserted a model material coil box’s filament key into the wrong
filament port in the printer.
• Correct condition - Remove the material key from its current location and insert it into the
upper filament port. See Figure 10 (page 39) for details.
Cannot load support in to model head
• Indicates that you have installed a support material coil box’s filament key into the wrong
filament port in the printer.
• Correct condition - Remove the material key from its current location and insert it into the
lower filament port. See Figure 10 (page 39) for details.
Cannot change material type during build
• Indicates that the printer is currently in the process of building and you are attempting to
change model or support material during the build.
• Correct condition - you cannot change material types while the printer is in the process of
building a part. Wait until the build is complete before changing materials.
Page 249
Warnings and Errors Build Pause Warnings
Build Pause Warnings

Any pause not initiated by the operator will display a warning which must be
acknowledged on the User Interface before the printer can resume building.
User requested
• Indicates that a pause was initiated by the operator or inserted within the job’s file.
• Correct condition - resume the build by pressing the Play button within the Build page (see
Table 3 (page 57) for button details).
Out of model material
• The printer has run out of model material.
• Correct condition - disconnect the empty material coil box and replace as needed. See
“Handling/Storing Materials” (page 130) and “Connecting Material Coil Box To Printer”
Out of support material
• The printer has run out of support material.
• Correct condition - disconnect the empty material coil box and replace as needed. See
“Handling/Storing Materials” (page 130) and “Connecting Material Coil Box To Printer”
Active model spool removed
• Indicates that the printer lost contact with the model material coil box’s memory chip.
• Correct condition - ensure that the filament key is seated correctly within its filament port. If
so, disconnect and then reconnect the material coil box (see “Handling/Storing Materials”
(page 130) and “Connecting Material Coil Box To Printer” (page 118)). If this does not
correct the error, disconnect the current material coil box and connect a new one.
Active support spool removed
• Indicates that the printer lost contact with the support material coil box’s memory chip.
• Correct condition - ensure that the filament key is seated correctly within its filament port. If
so, disconnect and then reconnect the material coil box (see “Handling/Storing Materials”
(page 130) and “Connecting Material Coil Box To Printer” (page 118)). If this does not
correct the error, disconnect the current material coil box and connect a new one.
Model head removed
• Indicates that the printer lost contact with the model head.
• Correct condition - ensure that the head is seated correctly within the gantry. If so, remove
the head and then reinstall it (see “Head Replacement” (page 130)). If this does not correct
the error, remove the head and install a new head.
Page 250
Support head removed

• Indicates that the printer lost contact with the support head.
the head and then reinstall it (see “Head Replacement” (page 130)). If this does not correct
the error, remove the head and install a new head.
Model Head Extrusion Speed Warning
• Indicates that the model head motor is operating a speed higher than requested for more
than 2 seconds. This can indicate that a “spin out” condition (the drive gears are spinning
without advancing the filament) exists.
• Correct condition - open the top right cover. Access the Head Maintenance page (see
“Head Maintenance” (page 70)) to perform a purge while manually feeding filament into the
model head. If unsuccessful, attempt a full unload of model material (see “Unloading
Material” (page 127)). Reload model material (see “Loading Material” (page 116)). If the
warning persists, replace the material coil box (see “Material Coil Box Preparation”
(page 117) . Replace the model head if no resolution is found (see “Head Replacement”
(page 130)).
Model Engine Spinout Warning
• Indicates that the model head is spinning with less current draw than expected.
• Correct condition - open the top cover. Access the Head Maintenance page (see “Head
Maintenance” (page 70)) to perform a purge while manually feeding filament into the model
head. If unsuccessful, attempt a full unload of model material (see “Unloading Material”
(page 127)). Reload model material (see “Loading Material” (page 116)). If the warning
persists, replace the material coil box (see “Material Coil Box Preparation” (page 117) .
Replace the model head if no resolution is found (see “Head Replacement” (page 130)).
Support Head Extrusion Speed Warning
• Indicates that the support head motor is operating a speed higher than requested for more
than 2 seconds. This can indicate that a “spin out” condition (the drive gears are spinning
without advancing the filament) exists.
(page 130)).
Page 251
Support Engine Spinout Warning

• Indicates that the support head is spinning with less current draw than expected.
(page 130)).
Y motor jam
• Indicates that the Y motor was unable to fully complete a move.
• Conect condition - inspect the build chamber for obstructions. If none, open the right head
access cover, move the head carnage by hand and look for obstructions. If nothing is
evident, resume the build and watch to see if the error repeats. If no solution is found,
reboot the system.
X motor jam
• Indicates that the X motor was unable to fully complete a move.
• Collect condition - inspect the build chamber for obstructions. If none, open the right head
access cover and look for obstructions. If nothing is evident, resume the build and watch to
see if the error repeats. If no solution is found, reboot the system.
Page 252
Warnings and Errors Build Abort Errors
Build Abort Errors

All abort related errors must be acknowledged on the User Interface before the printer
is put into an aborted state.
Aborted by user
• Indicates that the abort was initiated by the operator.
• Correct condition - remove the aborted build from the printer, see “Removing a Part from
the Printer” (page 142) for instructions.
Failed to find Z zero
• Indicates that the Z stage failed to find its home position.
• Correct condition - verify that there is nothing obstructing the calibration targets on the
platen, see “Cleaning the Platen” (page 189) for instructions.
Failed to process the part
• An error occurred when attempting to translate the CMB file into commands for the printer.
• Correct condition - often the result of a corrupted or outdated CMB file. Ensure that your
printer’s software version is up to date (see “Updating Controller Software” (page 178)) and
that you are using the correct version of GrabCAD Print software. Reprocess, reorient, and
resend the job file to the printer using GrabCAD Print (see “GrabCAD Print Software”
(page 45)) and then restart the build (see “Basic Job Build Tasks” (page 133) for
instructions).
Failed to load toolpaths
• Printer unexpectedly lost job information during the build.
• Correct condition - reprocess, reorient, and resend the job file to the printer using GrabCAD
Print (see “GrabCAD Print Software” (page 45)). If you encounter the same error when
rebuilding with the reprocessed file, attempt to build a different file to see if the error occurs
again. If so, contact Stratasys Customer Support or your regional Stratasys office (see
Failed to calibrate tip offsets
• Indicates that the printer failed to calibrate tip offsets.
• Correct condition - perform an automatic tip calibration (“Automatic Tip Calibration”
(page 160)). If calibration fails, perform a manual tip calibration (“Manual Tip Calibration”
(page 163)). If calibration fails again, contact Stratasys Customer Support or your regional
Stratasys office (see “Getting Help” (page 244) for contact information).
Active spool removed
• Indicates that the active material coil box was disconnected. This is only displayed when
the printer is preparing for a build.
• Correct condition - install a material coil box and load model material. See “Connecting
Material Coil Box To Printer” (page 118) and “Loading Material” (page 116) for instructions.
Page 253
Warnings and Errors Build Abort Errors
Loss of vacuum during build

• Indicates that the build sheet has separated from the platen during build.
• Correct condition - Ensure build sheet is installed smooth side down, that no debris is
under the build sheet (especially under outer row of gridlines), and that the build sheet is
completely covering all platen grid lines. If this doesn't work, install a new build sheet.
Model head removed
• Indicates that the printer lost contact with the model head.
the head and then reinstall it. If this does not correct the error, remove the head and install
a new head.
Support head removed
• Indicates that the printer lost contact with the support head.
the head and then reinstall it. If this does not correct the error, remove the head and install
a new head.
File not found
• Indicates that the printer was unable to locate the job file that was selected for building.
This error pertains to job files loaded via USB flash drive only.
• Correct condition - ensure that the USB flash drive containing the selected job file is
securely inserted into one of the USB ports within the interface panel (see
Figure 3 (page 32) for port locations). Once the flash drive is securely inserted into one of
the printer’s USB ports select the file you’d like to build by loading it to the Job Queue (see
“USB Method” (page 59)).
Unknown error
• An unexpected error occurred in which the printer was unable to map the cause of the error
to a known abort reason.
• Correct condition - attempt to restart the build, see “Basic Job Build Tasks” (page 133) for
instructions. If the error persists, contact Stratasys Customer Support or your regional
Stratasys office (see “Getting Help” (page 244) for contact information).
The warnings and errors listed below are displayed within the notifications area of the
Head Details page. See “Viewing Head Details” (page 69) for details.
Page 254
Warnings and Errors Head Warnings
Head Warnings
Not initialized
persists, open the top right cover and unclip the head cable connected to the
corresponding head. Wait a few seconds and then reconnect the head cable to the head
and close the top right cover (see “Head Replacement” (page 130) for details). If the error
persists there is likely a problem with either the head or the head cable; please contact
Stratasys Customer Support or your regional Stratasys office for further assistance (see
Order new model head
• Indicates that the model head is near its odometer limit. This warning is displayed as a
reminder to order a replacement head for the one that is approaching its odometer limit.
Build hours are available within the head’s Head Details page (see “Viewing Head Details”
(page 69)).
Order new support head
• Indicates that the support head is near its odometer limit. This warning is displayed as a
reminder to order a replacement head for the one that is approaching its odometer limit.
Build hours are available within the head’s Head Details page (see “Viewing Head Details”
(page 69)).
Head Errors
Replace model head
• Indicates that the model head has reached its build hour odometer limit. This error
message is displayed as a reminder that you should replace the head before starting
another build. Build hours are available within the head’s Head Details page (see “Viewing
Head Details” (page 69)).
(page 130)).
Page 255
Warnings and Errors Head Errors
Replace support head

• Indicates that the support head has reached its build hour odometer limit. This error
message is displayed as a reminder that you should replace the head before starting
another build. Build hours are available within the head’s Head Details page (see “Viewing
Head Details” (page 69)).
(page 130)).
Page 256
Finding a Remedy Head Errors
Finding a Remedy
The following table lists various troubleshooting scenarios you may encounter when operating
the printer and methods for resolving these scenarios.
Condition Possible Cause Remedy

Empty material Remove and replace empty material coil box (see “Handling/
coil box (zero Storing Materials” (page 130) and “Connecting Material Coil
volume). Box To Printer” (page 118)).
The F770 printer utilizes a different material coil box memory
Incorrect chip than other Stratasys printers. As a result, only F770
material coil box material coil boxes can be used to build parts on the printer.
connected.
Ensure that an F770 material coil box is installed.
View the material coil box’s associated Material Status Icon
within the Materials page. If the icon is red, there may be an
Material coil box issue with the material coil box’s memory chip. Disconnect
memory chip and then reconnect the material coil box. If the error persists,
circuit failed. replace the material coil box with a new one. See “Unloading
Material” (page 127), “Handling/Storing Materials”
(page 130), and “Loading Material” (page 116).
Unload material. Open the material coil box and remove bag
and patch disc. Taking care not to shake or drop the material
Material coil coil bag, set the material coil bag gently on side its side.
box will not Make a 20cm (8 in.) X-shaped incision into the material coil
load bag. Locate and cut out snagged filament. If it is necessary to
remove the desiccant pouches from the material coil bag to
Filament find the snagged filament, retain them. Remove remaining
snagged within filament from tube. Feed approximately meters of filament
material coil box. through tube to confirm material feeds properly. Trim excess
material. Apply patch to material coil bag. While holding the
material coil bag from the sides, reinsert the material coil bag
into material coil box. Keep filament tube oriented 45° to box
slot. Trim any excess filament as required. Load material.
See “Unloading Material” (page 127), “Handling/Storing
Materials” (page 130), and “Loading Material” (page 116).
Disconnect the material coil box and replace with a new box
Filament does (see “Handling/Storing Materials” (page 130) and “Loading
not reach head Material” (page 116)).
(load time-out If the error persists, contact Customer Support or your
reached) regional Stratasys office (see “Getting Help” (page 244) for
contact information).
Page 257

coil bag, set the material coil bag gently on side its side.
Make a 20cm (8 in.) X-shaped incision into the material coil
bag. Locate and cut out snagged filament. If it is necessary to
Model or remove the desiccant pouches from the material coil bag to
support engine Filament find the snagged filament, retain them. Remove remaining
spinout snagged within filament from tube. Feed approximately meters of filament
warning on material coil box. through tube to confirm material feeds properly. Trim excess
user interface material. Apply patch to material coil bag. While holding the
Cannot pull
material out of
the material
coil box
Filament jam
error displayed
on user
interface
Page 258

Unload and reload material. See “Unloading Material”
Material spinout
(page 127) and “Loading Material” (page 116).
Pull material from the material coil box until the point were
Material coil box
the cross-winding is reached. Re-load material. See
is cross-wound
“Loading Material” (page 116).
Calibration Perform an “Automatic Tip Calibration” (page 160). Next
performed perform a “Manual Tip Calibration” (page 163). Enter the
incorrectly results using the touch screen GUI.
System bag. Locate and cut out snagged filament. If it is necessary to
paused with remove the desiccant pouches from the material coil bag to
No material Filament find the snagged filament, retain them. Remove remaining
detected at snagged within filament from tube. Feed approximately meters of filament
head error material coil box. through tube to confirm material feeds properly. Trim excess
Broken material
Locate broken material by manually feeding material to the
clogging filament
head from the material port.
tube
Confirm the blue
elbow of the If elbow is not properly seated, call reseller to order the
material tube is bracket designed to prevent this issue.
properly seated
Verify that material purges by initiating a purge using the
Loss of model and/or support purge buttons. See “Head
extrusion Plugged Tips Maintenance” (page 70).
(head will not Replace head with new head and recalibrate. See “Head
extrude Replacement” (page 130).
material) Printer not Perform a Tip Offset Calibration. See “Tip Calibration”
calibrated (page 159).
Support Support material
material is is embedded in
Adjust the Tip Offset Calibration. See “Manual Tip
difficult to the vertical
Calibration” (page 163).
remove from surfaces of the
part part.
Page 259

Model material
surface finish
is poor on
downward
facing The tip to tip
Repeat Tip Offset Calibration. See “Manual Tip Calibration”
surfaces calibration is not
(page 163).
set correctly.
Support
material
removes too
easily
Material Moisture in the Contact Customer Support or your regional Stratasys office
oozing material coil box. (see “Getting Help” (page 244) for contact information).
Blown AC board Contact Customer Support or your regional Stratasys office
fuse. (see “Getting Help” (page 244) for contact information).
Close the oven door; the heater turns off while the door is
Oven door open.
Oven not open.
maintaining Check oven door seal and verify that it is securely affixed to
temperatures oven door frame and does not exhibit cuts/tears.
Oven door not
If excessive wear is visible, Contact Customer Support or
sealing.
your regional Stratasys office (see “Getting Help” (page 244)
for contact information).
Residuals from previous parts can cause the build sheet to
Used build sheet distort and lose vacuum. If this happens, try using a new
build sheet.
Inspect underneath build sheet, particularly around the
Vacuum not Debris under edges, and remove all debris. Even a small strand of
detected build sheet extruded material can prevent the sheet from forming a
vacuum.
Build sheet not
After installing a build sheet, allow it to heat up for a minute
allowed to heat
before starting a part.
up
Wait until the build chamber is hot and thermally stabilized.
Lift one corner of the build sheet to break vacuum. This will
instantly relieve the expansion stresses that may be causing
Ripples or air the issue. Set the corner of the build sheet back down and
Failure to
bubbles under allow it to reach vacuum again.
achieve
the outer edge(s)
vacuum
of the build sheet Note:
A properly installed build sheet does not need to be adjusted
between successive builds. This issue only applies to newly
installed build sheets.
Page 260
Declaration of Conformity EMC Class A Warning
9 SUPPLEMENTARY INFO
Declaration of Conformity
Declaration of Conformity information is available from your Stratasys representative. Please
contact your local regional office for a copy of this document.
Regulatory and Environmental Information

EMC Class A Warning
Warning:
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
FCC Statements (U.S.A.)

The U.S. Federal Communications Commission (in 47 cfr1 5.105) has specified that the
following notices be brought to the attention of users of this product.
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Stratasys contact information is available from the Stratasys Support Center.
Caution:
Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this
equipment not expressly approved by Stratasys, ltd. may cause harmful interference
and void the FCC authorization to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a commercial
environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at their own expense.
Page 261
Regulatory and Environmental Information UK Conformity Assessed (UKCA) Marking
UK Conformity Assessed (UKCA) Marking
This conformity mark indicates that the printer conforms with the applicable requirements for
products sold within Great Britain.
Canada Electromagnetic compatibility (EMC)

Normes de Sécurité (Canada)
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de Classe A prescrites dans le réglement sur le
brouillage radioélectrique édicté par le Ministère des Communications du Canada.
DOC Statement (Canada)

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital
apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications.
MSDS (Material Safety Data Sheet)

You can obtain current Material Safety Data Sheets for printer materials from the Stratasys
website at: http://www.stratasys.com/materials/material-safety-data-sheets.
Page 262
Regulatory and Environmental Information Disposal of Waste Equipment by Users in Private Households in
Disposal of Waste Equipment by Users in Private

Households in the European Union
This symbol on the product or on its packaging indicates that this product must not be disposed
of with your other household waste. Instead, it is your responsibility to dispose of your waste
equipment by handing it over to a designated collection point for the recycling of waste
electrical and electronic equipment. The separate collection and recycling of your waste
equipment at the time of disposal will help to conserve natural resources and ensure that it is
recycled in a manner that protects human health and the environment. For more information
about where you can drop off your waste equipment for recycling, please contact your local city
office, your household waste disposal service or the shop where you purchased the product.
Page 263
www.stratasys.com
_____
Copyright © 2023 Stratasys Ltd. All rights reserved.

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User Guide

Part No. 477001-0001_REV_F

Revision Release Date Description of Changes

1 Service and Support ........................................................ 1

2 Printer Setup .................................................................. 12

Adjusting the Tip Wipe Height............................................................................................ 26

3 System Components ..................................................... 30

4 User Interface ................................................................ 46

Load Wizard States ................................................................................................ 77

Restart .................................................................................................................. 112

5 Operating the Printer ................................................... 114

Printer Status ............................................................................................. 147

6 Calibration and Adjustments........................................ 159

7 Maintenance ................................................................ 178

Monthly Maintenance................................................................................. 189

8 Troubleshooting ........................................................... 244

9 Supplementary Info...................................................... 261

1 SERVICE AND SUPPORT

• Warnings and Cautions precede the paragraph to which they pertain.

• Notes follow the relative paragraph.

Indicates additional information relative to the current topic.

Product Safety Signs

Warning Symbols Meaning Location Comments

Risk of burns. Do not touch

On the ectrical panel

Energy levels exist such

Warning Symbols Meaning Location Comments

Risk of burns. Wear safety

Warning Symbols Meaning Location Comments

Confined Never enter the oven with

To prevent injury and/or

Product Safety Label Locations

Figure 2: Right rear lower safety label locations

Figure 3: Electrical panel safety label locations

Figure 4: Front cover safety label locations

Figure 5: Upper side panel safety label locations

Figure 6: Lower side panel safety label locations

Figure 7: Gantry safety label locations

Figure 8: Inside rear safety label locations

Potential Safety Hazard Areas

Opening the oven door shuts the oven heaters off.

General Safety Practices

Warning: High Voltage.

Warning: Falling Hazard.

Warning: Hot Surfaces.

Figure 1: Welcome Kit Contents - Documents and Cables

Table 1: Key for Figure 1

Figure 2: Welcome Kit Contents - Tools

Table 2: Key for Figure 2

Stabilizing the Printer

To stabilize the printer:

Figure 3: Stability Pad Jackscrew Adjustment

Identifying Your Printer

Figure 4: ID Tag Locations

Making the Network Connection

Connecting the Power Cable

Figure 5: Rear Connections

Configuring the Network

Network Address Configuration

Figure 6: Wired Network Selection