Task 1 Human Resource Management (HRM) is a strategic and coherent approach in managing an organizations most valued assets- the

individuals who are working collectively and contributes in achieving success of the objectives of the business. The terms 'human resource management' (HRM) and 'human resources' (HR) have largely replaced the term 'Personnel Management' as a description of the processes involved in managing people in organizations.[1] m Functions of Human Resources Management (HRM) include various key activities important in business development. The HR Manager decides for the organizations staffing needs and then decides whether to employ by independent contractors or hire employee to fill these needs, recruiting and training the best employees. The HR Manager must ensure that these employees are high performers and deal with performance issues; and ensure that the personnel and management practices used conforms with various regulations Activities in HRM also include managing employee benefits and compensation, employee records and personnel policies. An organization must ensure that employees are aware of personnel policies which conform to the current organization regulations. These policies are often in the employee manuals, which all employees have. There are seven (7) major HRM processes namely: HR strategy, Recruiting, Assignment, Development, Reward, Protection, and Personnel administration. HR strategy is the strategic approach that the HR manager will undertake. This strategy is composed of objectives, goals and processes on how to attain the organizations business objectives and goals. Recruiting is the process of employing the best employee for a certain position in the organization. In recruitment process candidates for a position are assessed by the HR manager trough examinations and interviews. These will determine if a candidate is fit for the position applied for. Assignment is given by the HR managers for qualified candidates. Once employed specific assignments are given to employees for them to know their job assessment and description. The HR manager is in charge in the development of an employee and the organizations different personnel. Rewards are given to employees that shown great improvement in his line of work, and had become an asset for the organizations success. Rewards helps in making a personnel motivated in their work. Making them work harder, improving the organizations man power and work force. The HR manager must protect the interest of all the personnel and the company. Confidentiality must be maintained between the personnel and the organization. An interview[2] is a conversation between two or more people (The interviewer and the interviewee) where questions are asked by the interviewer to obtain information from the interviewee. The interview is the most frequently and extensively used aid in selecting an employee for different types of vacancies. It is a face-to-face meeting between an employer and the potential employee. Interview enables the HR manager to make an assessment of the personality, competencies, appearance, and manner of an applicant. Also the details that the applicant recorded on an application form or letter will be discuss, expand, and confirm. Essentially, an interview is a two way flow of

communication- of giving and receiving information. Task 2 Wendy is an organization founded by in 1969. Wendy is a hamburger restaurant. Today the organizations passion for quality remains the number one priority of every Wendys restaurant worldwide. In 1965 the first TGIFriday restaurant opened in Manhattan. Today, the organization operates in more than 800 locations across 47 states and 55 countries worldwide. Both the organizations are in the food industry but cater in different market segments. Wendys mostly caters for the general public and the young because the main product of the organization is food for majority of people. On the other hand, TGIFriday is also a restaurant but their main segments are the matured and/or older people because the organization also serves alcoholic drinks. In terms of selecting and recruiting an employee, the job of the HR manager is to ensure that an employee is suitable for the position he/she is applying for. All employees are assessed by series of examinations and interviews that the HR manager conducts. In Wendys, employees must first take the examination and pass it in order to qualify for the interview. In TGIFridays, employee must pass the interview before they are allowed to take the exam. TGIFridays HR manager assesses the employee on their appearance and personality while Wendys assess the employee by their intelligence and capability to work in the position. Both organizations have different strategy and approach in terms of Human Resource Management. An employees capability for a position should be determine by the organization. An employee must be knowledgeable to the job applied for. Performance management includes activities to ensure that the organization goals are consistently met in an effective and efficient manner. Performance management focuses on the performance of the organization or a department in the organization, the processes in building a product and/or services, and the different personnel and/or employees of the organization. Wendys reward their employees with benefits and competitive pay, merit awards, and increase in basic pay based on an employees performance. Like Wendy, TGIFriday also give benefits and competitive pay to their employees, also the organization help supports student employees by giving educational assistance through tuition reimbursements, scholarship programs, and loans/grants. An employee of an organization is entitled to various benefits packages. This is accordance to the labor code. These benefits should be given to employees that served an organization. If an employee has come to their retirement age or the situation arise that the benefits are needed, an employee can claimed such benefits. Task 3 As a HR manager it is my role to ensure that the organizations objectives and goals are

followed by all personnel. Constant communication with the employees and evaluating their performance in their work will help me in this role. Problems in terms of the organizations work force must be immediately resolved in order to prevent unnecessary complexities. Our workforce is the organizations valued asset. It is my duty as HR manager to ensure that these assets will remain an asset for the organization; keeping our workforce productive and competitive in our business. The HR manager is a both a business and a strategic partner of the company. The HR manager contributes to the development and accomplishments of the companys business strategies and objectives. As a strategic partner, the HR manager designs the companys work positions: hiring, reward, recognition, and strategic pay; performance development and appraisal systems; career and succession planning; and employee development. As business partners, the HR manager have to think like business people, know finance and accounting, and be accountable and responsible for cost reductions and the measurement of all HR programs and processes. The HR manager can be considered as an employee sponsor or advocate, because of the integral role the HR manger plays in the company success due to his knowledge about and advocacy of the people. The expertise of the HR manager includes the managers expertise in creating a work environment in which people will be motivated to work, productive and happy in the company. The HR manager provides employee development opportunities, assistance programs, gain sharing and profit-sharing strategies, due process approaches in solving corporate problems and schedule regular communication opportunities. The HR manager contributes to the company by constantly assessing and ensuring effective HR function. It is also the role of the HR manager to the companys mission, vision, values, goals, and action plan. Line managers within the organization will help in handling our personnel. As a big organization with branches and different departments, it will be difficult to handle all the organizations personnel. Line managers can help in managing this problem. Line managers will be the one responsible in handling the personnel under their respective jurisdiction. They will be the one in charge to report to the HR manager all the progress and problems of an employee hey handle. The organizations HRM will be centralized, where the HR manager handles all the personnel through the line managers. By this means all problems in terms of the organizations personnel will be given enough attention and priority. The organization uses interview and examinations in assessing and determining the capabilities and potential of employees. We should try other means in choosing our personnel. This will ensure that an employee is really suited for the job at hand that they are applying for. I suggest that we develop new and alternative means in employing. We can try group interview instead of the conventional interview. Group interview can cater to not just one employee, but to number of employees. This will also determine the employees interpersonal skills. We can asses how an employee will react and communicate with other people. Group interview will also help to asses the HR personnel of an employees capability in adapting to people and the environment he/she is in to. The Human resource department is the companys greatest asset; because without man power, everyday business functions could be completed. That is why it is important to

maximize organizational effectiveness, human potentialindividuals' capabilities, time, and talentsmust be managed. Human resource management works to ensure that employees are able to meet the organization's goals. Companys today are continuously changing. Organizational change has an impact not only the business but also its employees; the company at all time should be considerate to its entire employee. The company and employees should work together in harmony to remain productivity, and the HR manager is the bridge for the company and the employees to understand each other.